The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the East Grinstead region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
First Line Support
Rank - - -
Permanent jobs requiring a 1st Line Support 0 0 0
As % of all permanent IT jobs located in East Grinstead - - -
As % of the Job Titles category - - -
Number of salaries quoted 0 0 0
Average salary - - -
UK excluding London average salary £20,500 £20,000 £19,500
% change year-on-year
+2.50% +2.56%
1st Line Support
West Sussex

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Grinstead region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Grinstead
Permanent IT job ads with a match in the
Job Titles category
23 11 8
As % of all permanent IT jobs located in East Grinstead 92.00% 91.67% 100.00%
Number of salaries quoted 20 9 7
Average salary £45,000 £32,500 £32,500
Average salary % change year-on-year
+38.46% -
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

1st Line Support
Jobs Demand Trend in East Grinstead

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the East Grinstead region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in East Grinstead

1st Line Support
Salary Trend in East Grinstead

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the East Grinstead region.

1st Line Support Salary Trend in East Grinstead

1st Line Support
Top 24 Related IT Skills in East Grinstead

For the 6 months to 4 September 2015, IT jobs across the East Grinstead region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 5 (100.00%) MS Office
1 5 (100.00%) ITIL
2 4 (80.00%) Windows 7
2 4 (80.00%) Windows 8
2 4 (80.00%) Dell KACE
2 4 (80.00%) Adobe
2 4 (80.00%) Active Directory
2 4 (80.00%) Citrix
2 4 (80.00%) Windows
2 4 (80.00%) Windows XP
3 3 (60.00%) LAN
3 3 (60.00%) VoIP
3 3 (60.00%) WAN
3 3 (60.00%) VPN
3 3 (60.00%) Thin Client
3 3 (60.00%) Fat Client
3 3 (60.00%) Telecoms
4 1 (20.00%) Analytical Skills
4 1 (20.00%) Continuous Improvement
4 1 (20.00%) Service Management
4 1 (20.00%) Service Delivery
4 1 (20.00%) ITSM
4 1 (20.00%) Microsoft
4 1 (20.00%) MS Excel

1st Line Support
Top Related IT Skills in East Grinstead by Category

For the 6 months to 4 September 2015, IT jobs across the East Grinstead region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Applications
1 5 (100.00%) MS Office
2 1 (20.00%) MS Excel
Communications & Networking
1 3 (60.00%) LAN
1 3 (60.00%) VoIP
1 3 (60.00%) WAN
1 3 (60.00%) VPN
General
1 3 (60.00%) Telecoms
Miscellaneous
1 3 (60.00%) Thin Client
1 3 (60.00%) Fat Client
2 1 (20.00%) Analytical Skills
Operating Systems
1 4 (80.00%) Windows
1 4 (80.00%) Windows XP
1 4 (80.00%) Windows 7
1 4 (80.00%) Windows 8
Processes & Methodologies
1 5 (100.00%) ITIL
2 1 (20.00%) Service Management
2 1 (20.00%) Service Delivery
2 1 (20.00%) ITSM
2 1 (20.00%) Continuous Improvement
System Software
1 4 (80.00%) Active Directory
Vendors
1 4 (80.00%) Adobe
1 4 (80.00%) Citrix
1 4 (80.00%) Dell KACE
2 1 (20.00%) Microsoft