The statistics below represent IT jobs advertised across the East Midlands region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 19 January 2017 with a comparison to same period over 2 years.

3 months to
19 Jan 2017
Same period 2016 Same period 2015
Second Line Support Analyst
England / East Midlands
Rank 144 156 151
Rank change year-on-year
+12 -5
Permanent jobs requiring a 2nd Line Support Analyst 17 19 20
As % of all permanent IT jobs located in the East Midlands 0.58% 0.59% 0.62%
As % of the Job Titles category 0.60% 0.61% 0.64%
Number of salaries quoted 14 12 18
Median salary £24,000 £22,500 £25,875
Median salary % change year-on-year
+6.66% -13.04%
90% offered a salary of more than £21,450 £22,000 £20,000
10% offered a salary of more than £34,000 £26,750 £30,050
UK excluding London median salary £25,000 £25,000 £25,750
% change year-on-year
- -2.91%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
2816 3110 3133
As % of all permanent IT jobs located in the East Midlands 96.60% 97.28% 97.03%
Number of salaries quoted 2327 2422 2599
Median salary £40,000 £37,846 £37,500
Median salary % change year-on-year
+5.69% +0.92%
90% offered a salary of more than £23,500 £24,000 £23,000
10% offered a salary of more than £60,000 £55,000 £52,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

2nd Line Support Analyst
Jobs Demand Trend in the East Midlands

The demand trend of job ads across the East Midlands region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in the East Midlands

2nd Line Support Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the East Midlands region.

2nd Line Support Analyst Salary Trend in the East Midlands

2nd Line Support Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the East Midlands region over the 3 months to 19 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicestershire +1 7 £24,000 +7.86%
Nottinghamshire -9 5 £22,000 - 1
Northamptonshire +1 4 £24,000 +2.12% 3
Lincolnshire - 1 £28,000 -
2nd Line Support Analyst
England

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in the East Midlands

For the 6 months to 19 January 2017, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring 2nd Line Support Analyst in the job title.

1 26 (76.47%) Windows
2 14 (41.18%) Microsoft
3 13 (38.24%) SQL
4 10 (29.41%) Windows 7
5 9 (26.47%) MS Office
5 9 (26.47%) Citrix
6 8 (23.53%) ITIL
6 8 (23.53%) MS Excel
6 8 (23.53%) LAN
6 8 (23.53%) WAN
6 8 (23.53%) VMware
6 8 (23.53%) Windows Server
7 7 (20.59%) SQL Server
7 7 (20.59%) Active Directory
8 6 (17.65%) MS Exchange
9 5 (14.71%) Firewall
9 5 (14.71%) Wireless
9 5 (14.71%) TCP/IP
9 5 (14.71%) Exchange Server 2010
9 5 (14.71%) Windows 10
10 4 (11.76%) Office 365
10 4 (11.76%) SLA
10 4 (11.76%) Cisco
10 4 (11.76%) Linux
10 4 (11.76%) IIS
10 4 (11.76%) Finance
10 4 (11.76%) Incident Management
10 4 (11.76%) Problem Management
10 4 (11.76%) SonicWALL
11 3 (8.82%) SCCM

2nd Line Support Analyst Skill Set
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (17.65%) MS Exchange
2 5 (14.71%) Exchange Server 2010
3 4 (11.76%) IIS
4 2 (5.88%) Exchange Server 2013
4 2 (5.88%) SharePoint
Applications
1 9 (26.47%) MS Office
2 8 (23.53%) MS Excel
Business Applications
1 2 (5.88%) Dynamics CRM
2 1 (2.94%) Northgate Housing
Cloud Services
1 4 (11.76%) Office 365
Communications & Networking
1 8 (23.53%) LAN
1 8 (23.53%) WAN
2 5 (14.71%) Firewall
2 5 (14.71%) TCP/IP
2 5 (14.71%) Wireless
3 3 (8.82%) VoIP
4 2 (5.88%) MPLS
4 2 (5.88%) Remote Desktop
5 1 (2.94%) DHCP
5 1 (2.94%) DNS
5 1 (2.94%) Internet
5 1 (2.94%) Wi-Fi
Database & Business Intelligence
1 7 (20.59%) SQL Server
2 2 (5.88%) SQL Server 2008
General
1 4 (11.76%) Finance
2 3 (8.82%) Retail
3 2 (5.88%) Automotive
3 2 (5.88%) Back Office
4 1 (2.94%) Legal
4 1 (2.94%) Manufacturing
Miscellaneous
1 2 (5.88%) Distributed Denial-of-Service
1 2 (5.88%) iPad
Operating Systems
1 26 (76.47%) Windows
2 10 (29.41%) Windows 7
3 8 (23.53%) Windows Server
4 5 (14.71%) Windows 10
5 4 (11.76%) Linux
6 3 (8.82%) Unix
6 3 (8.82%) Windows Server 2008
7 2 (5.88%) Windows 8
8 1 (2.94%) Windows Server 2012
Processes & Methodologies
1 8 (23.53%) ITIL
2 4 (11.76%) Incident Management
2 4 (11.76%) Problem Management
3 2 (5.88%) Capacity Management
3 2 (5.88%) Change Management
3 2 (5.88%) Coaching
3 2 (5.88%) CRM
3 2 (5.88%) Disaster Recovery
3 2 (5.88%) ITIL V3
3 2 (5.88%) ITSM
3 2 (5.88%) Manual Testing
3 2 (5.88%) Quality Management
3 2 (5.88%) Risk Management
3 2 (5.88%) Service Delivery
4 1 (2.94%) Case Management
4 1 (2.94%) E-Commerce
Programming Languages
1 13 (38.24%) SQL
2 1 (2.94%) PL/SQL
Qualifications
1 3 (8.82%) ITIL Certification
Quality Assurance & Compliance
1 4 (11.76%) SLA
2 3 (8.82%) PCI DSS
System Software
1 7 (20.59%) Active Directory
2 2 (5.88%) vSphere
3 1 (2.94%) Hyper-V
Systems Management
1 3 (8.82%) SCCM
2 1 (2.94%) SCOM
Vendors
1 14 (41.18%) Microsoft
2 9 (26.47%) Citrix
3 8 (23.53%) VMware
4 4 (11.76%) Cisco
4 4 (11.76%) SonicWALL
5 2 (5.88%) CheckPoint
5 2 (5.88%) CommVault
5 2 (5.88%) Computacenter
5 2 (5.88%) Dell
5 2 (5.88%) HP
5 2 (5.88%) Motorola
6 1 (2.94%) Juniper
6 1 (2.94%) Mitel
6 1 (2.94%) Northgate
Northampton, Northamptonshire
Spring Technology
Posted: 17 hours ago
Nottingham, Nottinghamshire
Senitor Associates
Salary: £24000 - £27000 per annum
Posted: 6 days ago
Northampton, Northamptonshire
Stafford-Sharp Associates
Salary: £22000 - £25000 per annum
Posted: 6 days ago
Northampton, Northamptonshire
Emponics Ltd
Salary: £ negotiable + bens
Posted: 5 days ago