The first table below looks at the demand for the 2nd Line Support Analyst role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 11 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East Midlands region.

Location
3 months to
11 Jul 2014
Same period 2013 Same period 2012
Second Line Support Analyst
Rank 164 149 164
Rank change year-on-year
-15 +15
Permanent jobs requiring a 2nd Line Support Analyst 13 12 8
As % of all permanent IT jobs located in the East Midlands 0.35% 0.38% 0.24%
As % of the Job Titles category 0.36% 0.39% 0.25%
Number of salaries quoted 12 9 8
Average salary £23,000 £25,000 £32,500
Average salary % change year-on-year
-8.00% -23.07%
UK excluding London average salary £24,500 £24,500 £25,000
% change year-on-year
- -2.00%
Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3568 3043 3161
As % of all permanent IT jobs located in the East Midlands 96.48% 95.51% 95.67%
Number of salaries quoted 2997 2599 2778
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £24,000 £25,000 £24,500
10% offered a salary of more than £50,000 £52,500 £54,000
UK excluding London average salary £40,000 £38,000 £38,500
% change year-on-year
+5.26% -1.29%
2nd Line Support Analyst
England

2nd Line Support Analyst
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in the East Midlands

2nd Line Support Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the East Midlands region.

2nd Line Support Analyst Salary Trend in the East Midlands

2nd Line Support Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the East Midlands region over the 3 months to 11 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -8 11 £23,000 -3.15% 1
Lincolnshire +12 1 £26,000 -13.33%
Nottinghamshire +1 1 - -
2nd Line Support Analyst
England

2nd Line Support Analyst
Top 30 Related IT Skills in the East Midlands

For the 6 months to 11 July 2014, IT jobs across the East Midlands region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 12 (60.00%) Windows
1 12 (60.00%) MS Excel
2 10 (50.00%) ITIL
2 10 (50.00%) TCP/IP
2 10 (50.00%) Microsoft
3 8 (40.00%) SQL
3 8 (40.00%) Windows 7
4 7 (35.00%) Active Directory
5 6 (30.00%) MS Exchange
5 6 (30.00%) Windows Server 2008
6 4 (20.00%) .NET
6 4 (20.00%) MS Office
6 4 (20.00%) SLA
6 4 (20.00%) Blackberry
6 4 (20.00%) Blackberry Enterprise Server
7 3 (15.00%) Windows Server 2003
7 3 (15.00%) Microsoft Certification
7 3 (15.00%) SQL Server
7 3 (15.00%) SharePoint
7 3 (15.00%) Windows XP
7 3 (15.00%) DHCP
7 3 (15.00%) MCP
7 3 (15.00%) DNS
7 3 (15.00%) Exchange Server 2007
7 3 (15.00%) Exchange Server 2003
7 3 (15.00%) Degree
7 3 (15.00%) Windows Vista
7 3 (15.00%) Service Management
7 3 (15.00%) Disaster Recovery
7 3 (15.00%) SC Cleared

2nd Line Support Analyst
Top Related IT Skills in the East Midlands by Category

For the 6 months to 11 July 2014, IT jobs across the East Midlands region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (30.00%) MS Exchange
2 4 (20.00%) Blackberry Enterprise Server
3 3 (15.00%) Exchange Server 2003
3 3 (15.00%) Exchange Server 2007
3 3 (15.00%) SharePoint
Applications
1 12 (60.00%) MS Excel
2 4 (20.00%) MS Office
3 2 (10.00%) MS PowerPoint
Communications & Networking
1 10 (50.00%) TCP/IP
2 3 (15.00%) DNS
2 3 (15.00%) DHCP
3 2 (10.00%) VPN
4 1 (5.00%) SSL
Database & Business Intelligence
1 3 (15.00%) SQL Server
2 1 (5.00%) SQL Server Reporting Services
General
1 2 (10.00%) Retail
Libraries, Frameworks & Software Standards
1 4 (20.00%) .NET
2 1 (5.00%) Application Packaging
Miscellaneous
1 4 (20.00%) Blackberry
Operating Systems
1 12 (60.00%) Windows
2 8 (40.00%) Windows 7
3 6 (30.00%) Windows Server 2008
4 3 (15.00%) Windows XP
4 3 (15.00%) Windows Server 2003
4 3 (15.00%) Windows Vista
5 1 (5.00%) UNIX
Processes & Methodologies
1 10 (50.00%) ITIL
2 3 (15.00%) Service Management
2 3 (15.00%) Disaster Recovery
3 2 (10.00%) Time Management
4 1 (5.00%) Project Management
Programming Languages
1 8 (40.00%) SQL
2 2 (10.00%) C
2 2 (10.00%) Java
Qualifications
1 3 (15.00%) MCP
1 3 (15.00%) Microsoft Certification
1 3 (15.00%) Degree
1 3 (15.00%) SC Cleared
1 3 (15.00%) Security Cleared
2 1 (5.00%) ITIL Certification
Quality Assurance & Compliance
1 4 (20.00%) SLA
System Software
1 7 (35.00%) Active Directory
Systems Management
1 1 (5.00%) Norton AntiVirus
1 1 (5.00%) Symantec Endpoint Protection
Vendors
1 10 (50.00%) Microsoft
2 1 (5.00%) Symantec
2 1 (5.00%) Altiris