The statistics below represent IT jobs advertised across the East Midlands region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 September 2016 with a comparison to same period over 2 years.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 164 179 164
Rank change year-on-year
+15 -15
Permanent jobs requiring a 2nd Line Support Analyst 16 15 21
As % of all permanent IT jobs located in the East Midlands 0.50% 0.40% 0.58%
As % of the Job Titles category 0.51% 0.41% 0.60%
Number of salaries quoted 13 13 18
Median salary £24,000 £30,000 £22,500
Median salary % change year-on-year
-20.00% +33.33%
90% offered a salary of more than £22,500 £19,100 £22,000
10% offered a salary of more than £33,000 £40,000 £25,500
UK excluding London median salary £25,000 £24,500 £24,000
% change year-on-year
+2.04% +2.08%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3138 3696 3515
As % of all permanent IT jobs located in the East Midlands 97.70% 97.75% 97.48%
Number of salaries quoted 2463 2984 2945
Median salary £40,000 £37,500 £37,500
Median salary % change year-on-year
+6.66% -
90% offered a salary of more than £24,000 £23,500 £22,500
10% offered a salary of more than £57,500 £52,500 £52,500
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

2nd Line Support Analyst
Jobs Demand Trend in the East Midlands

The demand trend of job ads across the East Midlands region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in the East Midlands

2nd Line Support Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the East Midlands region.

2nd Line Support Analyst Salary Trend in the East Midlands

2nd Line Support Analyst
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the East Midlands region over the 3 months to 27 September 2016.

2nd Line Support Analyst Salary Histogram in the East Midlands

2nd Line Support Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the East Midlands region over the 3 months to 27 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicestershire -4 8 £22,500 -29.68% 1
Derbyshire +26 2 £24,000 +26.31%
Northamptonshire +19 2 £28,000 -30.00%
Nottinghamshire +2 2 £24,000 -20.00%
2nd Line Support Analyst
England

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in the East Midlands

For the 6 months to 27 September 2016, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring 2nd Line Support Analyst in the job title.

1 16 (72.73%) Windows
2 11 (50.00%) Active Directory
3 10 (45.45%) Microsoft
4 7 (31.82%) MS Excel
4 7 (31.82%) SQL
4 7 (31.82%) SQL Server
4 7 (31.82%) MS Office
4 7 (31.82%) Windows 7
5 6 (27.27%) LAN
5 6 (27.27%) VMware
5 6 (27.27%) Problem Management
6 5 (22.73%) ITIL
6 5 (22.73%) IIS
6 5 (22.73%) Windows Server
7 4 (18.18%) SharePoint
7 4 (18.18%) WAN
7 4 (18.18%) TCP/IP
7 4 (18.18%) Citrix
8 3 (13.64%) MS Exchange
8 3 (13.64%) SLA
8 3 (13.64%) Cisco
8 3 (13.64%) PCI DSS
9 2 (9.09%) Finance
9 2 (9.09%) Exchange Server 2010
9 2 (9.09%) vSphere
9 2 (9.09%) Continuous Improvement
9 2 (9.09%) Coaching
9 2 (9.09%) Analytical Skills
9 2 (9.09%) Dell
9 2 (9.09%) Internet

2nd Line Support Analyst Skill Set
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (22.73%) IIS
2 4 (18.18%) SharePoint
3 3 (13.64%) MS Exchange
4 2 (9.09%) Exchange Server 2010
5 1 (4.55%) Exchange Server 2013
5 1 (4.55%) SharePoint 2013
Applications
1 7 (31.82%) MS Excel
1 7 (31.82%) MS Office
Business Applications
1 2 (9.09%) Dynamics CRM
Cloud Services
1 1 (4.55%) Office 365
Communications & Networking
1 6 (27.27%) LAN
2 4 (18.18%) TCP/IP
2 4 (18.18%) WAN
3 2 (9.09%) Firewall
3 2 (9.09%) Internet
3 2 (9.09%) VoIP
3 2 (9.09%) Wireless
4 1 (4.55%) DHCP
4 1 (4.55%) DNS
4 1 (4.55%) MPLS
4 1 (4.55%) SAN
4 1 (4.55%) Unified Communications
4 1 (4.55%) Wi-Fi
Database & Business Intelligence
1 7 (31.82%) SQL Server
General
1 2 (9.09%) Finance
1 2 (9.09%) Retail
2 1 (4.55%) Back Office
2 1 (4.55%) Manufacturing
Miscellaneous
1 2 (9.09%) Analytical Skills
2 1 (4.55%) Distributed Denial-of-Service
2 1 (4.55%) Driving Licence
2 1 (4.55%) Management Information System
2 1 (4.55%) Telematics
Operating Systems
1 16 (72.73%) Windows
2 7 (31.82%) Windows 7
3 5 (22.73%) Windows Server
4 2 (9.09%) Linux
5 1 (4.55%) Windows 10
5 1 (4.55%) Windows 8
5 1 (4.55%) Windows Server 2008
5 1 (4.55%) Windows Server 2012
5 1 (4.55%) Windows XP
Processes & Methodologies
1 6 (27.27%) Problem Management
2 5 (22.73%) ITIL
3 2 (9.09%) Coaching
3 2 (9.09%) Continuous Improvement
3 2 (9.09%) CRM
4 1 (4.55%) Capacity Management
4 1 (4.55%) Disaster Recovery
4 1 (4.55%) E-Commerce
4 1 (4.55%) Escalation Management
4 1 (4.55%) Facilities Management
4 1 (4.55%) ITIL V3
4 1 (4.55%) Manual Testing
4 1 (4.55%) Quality Management
4 1 (4.55%) Risk Management
4 1 (4.55%) Security Patching
4 1 (4.55%) Service Delivery
Programming Languages
1 7 (31.82%) SQL
Qualifications
1 1 (4.55%) ITIL Certification
1 1 (4.55%) Microsoft Certification
Quality Assurance & Compliance
1 3 (13.64%) PCI DSS
1 3 (13.64%) SLA
2 1 (4.55%) ISO/IEC 27001
System Software
1 11 (50.00%) Active Directory
2 2 (9.09%) vSphere
3 1 (4.55%) Hyper-V
3 1 (4.55%) VMware ESXi
3 1 (4.55%) VMware Infrastructure
Systems Management
1 2 (9.09%) SCCM
2 1 (4.55%) Cisco CUCM
2 1 (4.55%) SCOM
Vendors
1 10 (45.45%) Microsoft
2 6 (27.27%) VMware
3 4 (18.18%) Citrix
4 3 (13.64%) Cisco
5 2 (9.09%) Dell
5 2 (9.09%) SonicWALL
6 1 (4.55%) CheckPoint
6 1 (4.55%) CommVault
6 1 (4.55%) EqualLogic
6 1 (4.55%) HP
6 1 (4.55%) Motorola
6 1 (4.55%) Sophos
Leicestershire
Rebel Recruitment
Salary: From £20,000 to £22,000 per annum
Posted: 4 days ago