The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 152 152 181
Rank change year-on-year
0 +29
Permanent jobs requiring a 2nd Line Support Analyst 17 21 16
As % of all permanent IT jobs located in the East Midlands 0.54% 0.66% 0.44%
As % of the Job Titles category 0.55% 0.68% 0.46%
Number of salaries quoted 9 20 15
Average salary £22,500 £26,875 £22,500
Average salary % change year-on-year
-16.27% +19.44%
90% offered a salary of more than £22,400 £20,000 £20,400
10% offered a salary of more than £40,000 £30,250 £25,300
UK excluding London average salary £25,000 £25,000 £23,750
% change year-on-year
- +5.26%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3071 3094 3505
As % of all permanent IT jobs located in the East Midlands 97.00% 97.36% 97.42%
Number of salaries quoted 2393 2554 2870
Average salary £38,500 £37,500 £38,000
Average salary % change year-on-year
+2.66% -1.31%
90% offered a salary of more than £25,000 £23,500 £25,000
10% offered a salary of more than £54,900 £50,000 £53,458
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support Analyst
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in the East Midlands

2nd Line Support Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the East Midlands region.

2nd Line Support Analyst Salary Trend in the East Midlands

2nd Line Support Analyst
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the East Midlands region over the 3 months to 12 February 2016.

2nd Line Support Analyst Salary Histogram in the East Midlands

2nd Line Support Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the East Midlands region over the 3 months to 12 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -5 9 £22,500 -18.18%
Nottinghamshire +10 7 £23,500 +17.50%
Derbyshire - 1 - -
2nd Line Support Analyst
England

2nd Line Support Analyst
Top 30 Related IT Skills in the East Midlands

For the 6 months to 12 February 2016, IT jobs across the East Midlands region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 19 (50.00%) Windows
2 16 (42.11%) Active Directory
3 14 (36.84%) Microsoft
4 11 (28.95%) SLA
4 11 (28.95%) Unix
4 11 (28.95%) Windows 7
5 9 (23.68%) Windows 8
5 9 (23.68%) MS Excel
5 9 (23.68%) VMware
6 7 (18.42%) Windows Server
6 7 (18.42%) Computacenter
6 7 (18.42%) Incident Management
6 7 (18.42%) LANDesk
6 7 (18.42%) Mobile Device Management
6 7 (18.42%) MobileIron
6 7 (18.42%) Mainframe
6 7 (18.42%) Remedy
6 7 (18.42%) SQL Server
6 7 (18.42%) MS Office
7 6 (15.79%) EMC
7 6 (15.79%) Intel Security
7 6 (15.79%) F5
7 6 (15.79%) VMware Infrastructure
8 5 (13.16%) Windows Server 2008
8 5 (13.16%) SQL Server 2008
8 5 (13.16%) Driving Licence
8 5 (13.16%) Citrix
8 5 (13.16%) CRM
8 5 (13.16%) ITIL
8 5 (13.16%) MCP

2nd Line Support Analyst
Top Related IT Skills in the East Midlands by Category

For the 6 months to 12 February 2016, IT jobs across the East Midlands region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (10.53%) MS Exchange
2 2 (5.26%) Exchange Server 2010
2 2 (5.26%) Exchange Server 2013
2 2 (5.26%) IIS
3 1 (2.63%) Exchange Server 2007
3 1 (2.63%) SharePoint
Applications
1 9 (23.68%) MS Excel
2 7 (18.42%) MS Office
Business Applications
1 1 (2.63%) Dynamics CRM
Cloud Services
1 1 (2.63%) Office 365
Communications & Networking
1 3 (7.89%) Firewall
1 3 (7.89%) Wireless
2 2 (5.26%) SAN
2 2 (5.26%) TCP/IP
2 2 (5.26%) VoIP
3 1 (2.63%) DHCP
3 1 (2.63%) DNS
3 1 (2.63%) IP Telephony
3 1 (2.63%) LAN
3 1 (2.63%) WAN
3 1 (2.63%) Wi-Fi
Database & Business Intelligence
1 7 (18.42%) SQL Server
2 5 (13.16%) SQL Server 2008
3 1 (2.63%) MS Access
3 1 (2.63%) SQL Server 2012
General
1 4 (10.53%) Telecoms
2 3 (7.89%) Finance
3 2 (5.26%) Marketing
4 1 (2.63%) Law
4 1 (2.63%) Legal
Libraries, Frameworks & Software Standards
1 4 (10.53%) CSS
1 4 (10.53%) HTML
2 1 (2.63%) .NET
2 1 (2.63%) Web Services
2 1 (2.63%) X-Windows
Miscellaneous
1 7 (18.42%) Mainframe
2 5 (13.16%) Driving Licence
3 2 (5.26%) Health Informatics
3 2 (5.26%) Informatics
4 1 (2.63%) AS400
4 1 (2.63%) CMDB
4 1 (2.63%) Handset
Operating Systems
1 19 (50.00%) Windows
2 11 (28.95%) Unix
2 11 (28.95%) Windows 7
3 9 (23.68%) Windows 8
4 7 (18.42%) Windows Server
5 5 (13.16%) Windows Server 2008
6 4 (10.53%) Apple iOS
6 4 (10.53%) Linux
7 2 (5.26%) Windows Server 2003
7 2 (5.26%) Windows Server 2012
8 1 (2.63%) Windows Vista
Processes & Methodologies
1 7 (18.42%) Incident Management
1 7 (18.42%) Mobile Device Management
2 5 (13.16%) CRM
2 5 (13.16%) ITIL
3 2 (5.26%) Disaster Recovery
3 2 (5.26%) Mentoring
3 2 (5.26%) Resource Management
3 2 (5.26%) Service Delivery
4 1 (2.63%) Continuous Improvement
4 1 (2.63%) Facilities Management
4 1 (2.63%) Infrastructure Management
4 1 (2.63%) Logistics
4 1 (2.63%) Patch Management
4 1 (2.63%) Problem Management
4 1 (2.63%) Product Management
4 1 (2.63%) Security Management
4 1 (2.63%) Software Distribution
4 1 (2.63%) Ticket Management
Programming Languages
1 3 (7.89%) SQL
2 1 (2.63%) PowerShell
2 1 (2.63%) VB
2 1 (2.63%) VBScript
Qualifications
1 5 (13.16%) MCP
2 2 (5.26%) A+ Certification
2 2 (5.26%) Degree
2 2 (5.26%) MCITP
2 2 (5.26%) MCSE
2 2 (5.26%) Microsoft Certification
3 1 (2.63%) HND
Quality Assurance & Compliance
1 11 (28.95%) SLA
2 1 (2.63%) ISO/IEC 27001
System Software
1 16 (42.11%) Active Directory
2 6 (15.79%) VMware Infrastructure
3 3 (7.89%) Hyper-V
4 2 (5.26%) XenServer
Systems Management
1 1 (2.63%) WSUS
Vendors
1 14 (36.84%) Microsoft
2 9 (23.68%) VMware
3 7 (18.42%) Computacenter
3 7 (18.42%) LANDesk
3 7 (18.42%) MobileIron
3 7 (18.42%) Remedy
4 6 (15.79%) EMC
4 6 (15.79%) F5
4 6 (15.79%) Intel Security
5 5 (13.16%) Citrix
6 4 (10.53%) Avaya
6 4 (10.53%) Cisco
7 2 (5.26%) IBM
7 2 (5.26%) Oracle
8 1 (2.63%) Apple
8 1 (2.63%) arcserve
8 1 (2.63%) CA
8 1 (2.63%) Dell
8 1 (2.63%) HP
8 1 (2.63%) Trend Micro