The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
Second Line Support Analyst
Rank 168 178 156
Rank change year-on-year
+10 -22
Permanent jobs requiring a 2nd Line Support Analyst 7 3 3
As % of all permanent IT jobs located in the East Midlands 0.19% 0.084% 0.11%
As % of the Job Titles category 0.20% 0.087% 0.11%
Number of salaries quoted 7 3 3
Average salary £23,500 £22,500 £22,500
Average salary % change year-on-year
+4.44% -
UK excluding London average salary £25,000 £25,000 £24,000
% change year-on-year
- +4.16%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3460 3456 2714
As % of all permanent IT jobs located in the East Midlands 95.11% 96.83% 96.21%
Number of salaries quoted 2946 2951 2389
Average salary £37,500 £37,500 £36,000
Average salary % change year-on-year
- +4.16%
90% offered a salary of more than £22,500 £23,188 £22,500
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Analyst
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in the East Midlands

2nd Line Support Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the East Midlands region.

2nd Line Support Analyst Salary Trend in the East Midlands

2nd Line Support Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the East Midlands region over the 3 months to 21 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -16 4 £23,250 +3.33%
Nottinghamshire +18 1 £20,000 -33.33%
Derbyshire - 1 £25,500 -
Leicestershire - 1 £24,000 - 1
2nd Line Support Analyst
England

2nd Line Support Analyst
Top 30 Related IT Skills in the East Midlands

For the 6 months to 21 November 2014, IT jobs across the East Midlands region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 21 (75.00%) MS Excel
2 16 (57.14%) Microsoft
3 15 (53.57%) Windows
4 10 (35.71%) SQL
5 9 (32.14%) TCP/IP
6 8 (28.57%) MS Exchange
6 8 (28.57%) SLA
6 8 (28.57%) Windows Server 2008
7 7 (25.00%) Degree
7 7 (25.00%) SQL Server
8 6 (21.43%) SharePoint
8 6 (21.43%) Active Directory
8 6 (21.43%) Windows 7
9 5 (17.86%) Windows XP
9 5 (17.86%) ITIL
10 2 (7.14%) Retail
10 2 (7.14%) Time Management
10 2 (7.14%) MS Office
10 2 (7.14%) .NET
10 2 (7.14%) LAN
10 2 (7.14%) WAN
10 2 (7.14%) Windows Server 2003
11 1 (3.57%) Symantec
11 1 (3.57%) Norton AntiVirus
11 1 (3.57%) Blackberry
11 1 (3.57%) Blackberry Enterprise Server
11 1 (3.57%) MAILsweeper
11 1 (3.57%) Adobe
11 1 (3.57%) Citrix
11 1 (3.57%) Microsoft Certification

2nd Line Support Analyst
Top Related IT Skills in the East Midlands by Category

For the 6 months to 21 November 2014, IT jobs across the East Midlands region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (28.57%) MS Exchange
2 6 (21.43%) SharePoint
3 1 (3.57%) IIS
3 1 (3.57%) Blackberry Enterprise Server
3 1 (3.57%) Exchange Server 2003
3 1 (3.57%) Exchange Server 2007
Applications
1 21 (75.00%) MS Excel
2 2 (7.14%) MS Office
3 1 (3.57%) Acrobat
Communications & Networking
1 9 (32.14%) TCP/IP
2 2 (7.14%) LAN
2 2 (7.14%) WAN
3 1 (3.57%) VoIP
3 1 (3.57%) DNS
Database & Business Intelligence
1 7 (25.00%) SQL Server
General
1 2 (7.14%) Retail
2 1 (3.57%) Telecoms
2 1 (3.57%) Law
Libraries, Frameworks & Software Standards
1 2 (7.14%) .NET
2 1 (3.57%) Application Packaging
Miscellaneous
1 1 (3.57%) Blackberry
1 1 (3.57%) Computer Science
Operating Systems
1 15 (53.57%) Windows
2 8 (28.57%) Windows Server 2008
3 6 (21.43%) Windows 7
4 5 (17.86%) Windows XP
5 2 (7.14%) Windows Server 2003
6 1 (3.57%) Windows Vista
6 1 (3.57%) Windows Server 2012
Processes & Methodologies
1 5 (17.86%) ITIL
2 2 (7.14%) Time Management
3 1 (3.57%) Coaching
3 1 (3.57%) CRM
3 1 (3.57%) Service Management
Programming Languages
1 10 (35.71%) SQL
Qualifications
1 7 (25.00%) Degree
2 1 (3.57%) MCP
2 1 (3.57%) Microsoft Certification
Quality Assurance & Compliance
1 8 (28.57%) SLA
System Software
1 6 (21.43%) Active Directory
2 1 (3.57%) XenApp
Systems Management
1 1 (3.57%) Norton AntiVirus
1 1 (3.57%) MAILsweeper
1 1 (3.57%) DameWare
1 1 (3.57%) WSUS
1 1 (3.57%) SCCM
1 1 (3.57%) SCOM
1 1 (3.57%) Symantec Endpoint Protection
Vendors
1 16 (57.14%) Microsoft
2 1 (3.57%) Adobe
2 1 (3.57%) Citrix
2 1 (3.57%) Symantec
2 1 (3.57%) Altiris
Loughborough, Leicestershire
Senitor Associates
Salary: £20000 - £25000 per annum
Posted: Yesterday