The statistics below represent IT jobs advertised across the East Midlands region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 July 2016 with a comparison to same period over 2 years.

3 months to
29 Jul 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 169 173 165
Rank change year-on-year
+4 -8
Permanent jobs requiring a 2nd Line Support Analyst 9 10 21
As % of all permanent IT jobs located in the East Midlands 0.27% 0.27% 0.56%
As % of the Job Titles category 0.28% 0.28% 0.57%
Number of salaries quoted 7 9 20
Median salary £30,000 £19,500 £23,000
Median salary % change year-on-year
+53.84% -15.21%
90% offered a salary of more than £24,300 £19,000 £22,500
10% offered a salary of more than £33,000 £40,000 £29,000
UK excluding London median salary £25,000 £25,000 £24,000
% change year-on-year
- +4.16%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3241 3550 3674
As % of all permanent IT jobs located in the East Midlands 97.74% 97.45% 98.16%
Number of salaries quoted 2575 2931 3074
Median salary £40,000 £38,000 £37,500
Median salary % change year-on-year
+5.26% +1.33%
90% offered a salary of more than £23,159 £23,500 £23,000
10% offered a salary of more than £57,500 £50,000 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support Analyst
Jobs Demand Trend in the East Midlands

The demand trend of job ads across the East Midlands region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in the East Midlands

2nd Line Support Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the East Midlands region.

2nd Line Support Analyst Salary Trend in the East Midlands

2nd Line Support Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the East Midlands region over the 3 months to 29 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire +11 3 £26,000 +18.18%
Northamptonshire +3 2 £30,000 -25.00%
Leicestershire -4 2 £24,000 +23.07%
2nd Line Support Analyst
England

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in the East Midlands

For the 6 months to 29 July 2016, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring 2nd Line Support Analyst in the job title.

1 21 (84.00%) Microsoft
2 19 (76.00%) Windows
3 13 (52.00%) Active Directory
4 10 (40.00%) MS Office
4 10 (40.00%) Windows Server
5 9 (36.00%) Citrix
6 8 (32.00%) MS Excel
7 7 (28.00%) SharePoint
7 7 (28.00%) SAN
8 6 (24.00%) Disaster Recovery
8 6 (24.00%) Linux
8 6 (24.00%) Server Virtualisation
8 6 (24.00%) Hyper-V
8 6 (24.00%) Windows 7
8 6 (24.00%) XenServer
8 6 (24.00%) Mentoring
9 5 (20.00%) Continuous Improvement
9 5 (20.00%) SQL Server
10 4 (16.00%) IIS
10 4 (16.00%) SQL
10 4 (16.00%) VBScript
10 4 (16.00%) Windows XP
10 4 (16.00%) MS Exchange
10 4 (16.00%) Microsoft Certification
10 4 (16.00%) Windows 8
10 4 (16.00%) SharePoint 2013
10 4 (16.00%) Windows 10
11 3 (12.00%) Exchange Server 2010
11 3 (12.00%) XenDesktop
11 3 (12.00%) Apple iOS

2nd Line Support Analyst Skill Set
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (28.00%) SharePoint
2 4 (16.00%) IIS
2 4 (16.00%) MS Exchange
2 4 (16.00%) SharePoint 2013
3 3 (12.00%) Blackberry Enterprise Server
3 3 (12.00%) Exchange Server 2003
3 3 (12.00%) Exchange Server 2010
3 3 (12.00%) IBM Notes
4 1 (4.00%) Exchange Server 2013
Applications
1 10 (40.00%) MS Office
2 8 (32.00%) MS Excel
Business Applications
1 2 (8.00%) Dynamics CRM
Cloud Services
1 1 (4.00%) Office 365
Communications & Networking
1 7 (28.00%) SAN
2 3 (12.00%) VPN
3 2 (8.00%) Internet
3 2 (8.00%) LAN
3 2 (8.00%) TCP/IP
4 1 (4.00%) DHCP
4 1 (4.00%) DNS
4 1 (4.00%) Unified Communications
4 1 (4.00%) Wireless
Database & Business Intelligence
1 5 (20.00%) SQL Server
2 1 (4.00%) MS Access
General
1 3 (12.00%) Banking
1 3 (12.00%) International Banking
2 1 (4.00%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (4.00%) .NET
1 1 (4.00%) ASP.NET
1 1 (4.00%) Web Services
Miscellaneous
1 3 (12.00%) Blackberry
2 2 (8.00%) Analytical Skills
2 2 (8.00%) Driving Licence
3 1 (4.00%) Computer Science
3 1 (4.00%) EqualLogic
3 1 (4.00%) Management Information System
3 1 (4.00%) Mathematics
3 1 (4.00%) Telematics
Operating Systems
1 19 (76.00%) Windows
2 10 (40.00%) Windows Server
3 6 (24.00%) Linux
3 6 (24.00%) Windows 7
4 4 (16.00%) Windows 10
4 4 (16.00%) Windows 8
4 4 (16.00%) Windows XP
5 3 (12.00%) Apple iOS
Processes & Methodologies
1 6 (24.00%) Disaster Recovery
1 6 (24.00%) Mentoring
1 6 (24.00%) Server Virtualisation
2 5 (20.00%) Continuous Improvement
3 3 (12.00%) ITIL
3 3 (12.00%) Migration
3 3 (12.00%) Problem Management
4 2 (8.00%) CRM
5 1 (4.00%) Coaching
5 1 (4.00%) Escalation Management
5 1 (4.00%) Facilities Management
5 1 (4.00%) Manual Testing
5 1 (4.00%) Security Patching
Programming Languages
1 4 (16.00%) SQL
1 4 (16.00%) VBScript
2 3 (12.00%) PowerShell
3 2 (8.00%) VB
4 1 (4.00%) C#
4 1 (4.00%) VB.NET
Qualifications
1 4 (16.00%) Microsoft Certification
2 2 (8.00%) Degree
3 1 (4.00%) A+ Certification
3 1 (4.00%) HND
3 1 (4.00%) MCP
3 1 (4.00%) SC Cleared
3 1 (4.00%) Security Cleared
Quality Assurance & Compliance
1 2 (8.00%) SLA
2 1 (4.00%) ISO/IEC 27001
System Software
1 13 (52.00%) Active Directory
2 6 (24.00%) Hyper-V
2 6 (24.00%) XenServer
3 3 (12.00%) XenDesktop
4 1 (4.00%) VMware ESXi
4 1 (4.00%) VMware Infrastructure
4 1 (4.00%) vSphere
Systems Management
1 1 (4.00%) Cisco CUCM
1 1 (4.00%) SCCM
Vendors
1 21 (84.00%) Microsoft
2 9 (36.00%) Citrix
3 3 (12.00%) HP
3 3 (12.00%) Lotus
4 2 (8.00%) Oracle
4 2 (8.00%) VMware
5 1 (4.00%) Cisco
5 1 (4.00%) Dell
5 1 (4.00%) Sophos