The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
Second Line Support Analyst
Rank 153 168 161
Rank change year-on-year
+15 -7
Permanent jobs requiring a 2nd Line Support Analyst 16 9 2
As % of all permanent IT jobs located in the East Midlands 0.50% 0.25% 0.067%
As % of the Job Titles category 0.53% 0.26% 0.069%
Number of salaries quoted 16 9 2
Average salary £26,875 £22,500 £22,000
Average salary % change year-on-year
+19.44% +2.27%
90% offered a salary of more than £20,000 £20,000 £19,600
10% offered a salary of more than £30,750 £24,000 £24,400
UK excluding London average salary £26,000 £25,000 £24,250
% change year-on-year
+4.00% +3.09%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3026 3462 2883
As % of all permanent IT jobs located in the East Midlands 95.25% 96.49% 96.23%
Number of salaries quoted 2516 2856 2537
Average salary £38,800 £38,000 £35,000
Average salary % change year-on-year
+2.10% +8.57%
90% offered a salary of more than £24,000 £25,000 £25,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Analyst
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in the East Midlands

2nd Line Support Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the East Midlands region.

2nd Line Support Analyst Salary Trend in the East Midlands

2nd Line Support Analyst
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the East Midlands region over the 3 months to 26 January 2015.

2nd Line Support Analyst Salary Histogram in the East Midlands

2nd Line Support Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the East Midlands region over the 3 months to 26 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -3 11 £27,500 +26.43%
Nottinghamshire +19 3 £20,000 -33.33%
Derbyshire - 1 £25,500 -
Leicestershire - 1 £24,000 -
2nd Line Support Analyst
England

2nd Line Support Analyst
Top 30 Related IT Skills in the East Midlands

For the 6 months to 26 January 2015, IT jobs across the East Midlands region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 20 (68.97%) Windows
2 14 (48.28%) Microsoft
3 12 (41.38%) MS Excel
4 10 (34.48%) Active Directory
4 10 (34.48%) TCP/IP
5 9 (31.03%) Windows XP
5 9 (31.03%) SQL
5 9 (31.03%) Windows 7
6 8 (27.59%) SLA
7 5 (17.24%) Hyper-V
7 5 (17.24%) Windows Server 2008
7 5 (17.24%) Firewall
7 5 (17.24%) Telecoms
7 5 (17.24%) Citrix
7 5 (17.24%) MS Exchange
7 5 (17.24%) ITIL
8 4 (13.79%) IBM Notes
8 4 (13.79%) PBX
8 4 (13.79%) Lotus
9 3 (10.34%) Retail
9 3 (10.34%) Degree
9 3 (10.34%) .NET
9 3 (10.34%) SQL Server
10 2 (6.90%) MS Office
10 2 (6.90%) SharePoint
10 2 (6.90%) WAN
10 2 (6.90%) Java
10 2 (6.90%) LAN
10 2 (6.90%) DHCP
10 2 (6.90%) DNS

2nd Line Support Analyst
Top Related IT Skills in the East Midlands by Category

For the 6 months to 26 January 2015, IT jobs across the East Midlands region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (17.24%) MS Exchange
2 4 (13.79%) IBM Notes
3 2 (6.90%) SharePoint
4 1 (3.45%) IIS
4 1 (3.45%) Apache
4 1 (3.45%) Tomcat
4 1 (3.45%) Exchange Server 2003
4 1 (3.45%) Exchange Server 2007
4 1 (3.45%) Apache Solr
Applications
1 12 (41.38%) MS Excel
2 2 (6.90%) MS Office
3 1 (3.45%) Acrobat
Communications & Networking
1 10 (34.48%) TCP/IP
2 5 (17.24%) Firewall
3 4 (13.79%) PBX
4 2 (6.90%) WAN
4 2 (6.90%) DNS
4 2 (6.90%) LAN
4 2 (6.90%) DHCP
5 1 (3.45%) SMTP
5 1 (3.45%) VoIP
Database & Business Intelligence
1 3 (10.34%) SQL Server
2 1 (3.45%) Relational Database
2 1 (3.45%) MySQL
Development Applications
1 1 (3.45%) Eclipse
General
1 5 (17.24%) Telecoms
2 3 (10.34%) Retail
3 1 (3.45%) Law
Libraries, Frameworks & Software Standards
1 3 (10.34%) .NET
2 1 (3.45%) Servlets
Miscellaneous
1 1 (3.45%) Computer Science
Operating Systems
1 20 (68.97%) Windows
2 9 (31.03%) Windows XP
2 9 (31.03%) Windows 7
3 5 (17.24%) Windows Server 2008
4 2 (6.90%) Windows Server 2003
4 2 (6.90%) Windows Server 2012
5 1 (3.45%) Windows Vista
5 1 (3.45%) Linux
5 1 (3.45%) CentOS
5 1 (3.45%) Windows 8
Processes & Methodologies
1 5 (17.24%) ITIL
2 2 (6.90%) Disaster Recovery
2 2 (6.90%) Time Management
3 1 (3.45%) Network Monitoring
3 1 (3.45%) Mentoring
3 1 (3.45%) Coaching
3 1 (3.45%) CRM
3 1 (3.45%) E-Commerce
3 1 (3.45%) Service Management
Programming Languages
1 9 (31.03%) SQL
2 2 (6.90%) Java
Qualifications
1 3 (10.34%) Degree
2 1 (3.45%) MCP
2 1 (3.45%) Microsoft Certification
Quality Assurance & Compliance
1 8 (27.59%) SLA
System Software
1 10 (34.48%) Active Directory
2 5 (17.24%) Hyper-V
3 2 (6.90%) Terminal Services
4 1 (3.45%) XenApp
Systems Management
1 1 (3.45%) MAILsweeper
1 1 (3.45%) DameWare
1 1 (3.45%) WSUS
1 1 (3.45%) SCCM
1 1 (3.45%) SCOM
Vendors
1 14 (48.28%) Microsoft
2 5 (17.24%) Citrix
3 4 (13.79%) Lotus
4 2 (6.90%) hybris
5 1 (3.45%) Red Hat
5 1 (3.45%) Adobe