The table below looks at the statistics for the 3rd Line Technical Support role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Technical Support in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Third Line Technical Support
Rank 181 - -
Rank change year-on-year
- 0
Permanent jobs requiring a 3rd Line Technical Support 1 0 0
As % of all permanent IT jobs located in the East Midlands 0.026% - -
As % of the Job Titles category 0.027% - -
Number of salaries quoted 1 0 0
Average salary £27,500 - -
UK excluding London average salary £38,500 £30,000 £31,000
% change year-on-year
+28.33% -3.22%
3rd Line Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3719 3565 3033
As % of all permanent IT jobs located in the East Midlands 96.37% 96.48% 95.38%
Number of salaries quoted 3043 2944 2547
Average salary £37,500 £37,500 £36,000
Average salary % change year-on-year
- +4.16%
90% offered a salary of more than £23,500 £23,000 £25,000
10% offered a salary of more than £55,000 £52,500 £52,454
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

3rd Line Technical Support
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Technical Support in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

3rd Line Technical Support Jobs Demand Trend in the East Midlands

3rd Line Technical Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the East Midlands region.

3rd Line Technical Support Salary Trend in the East Midlands

3rd Line Technical Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Technical Support within the East Midlands region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicestershire - 1 £27,500 -
3rd Line Technical Support
England

3rd Line Technical Support
Top 30 Related IT Skills in the East Midlands

For the 6 months to 31 August 2015, IT jobs across the East Midlands region that cited 3rd Line Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title.

1 5 (100.00%) Windows
1 5 (100.00%) Microsoft
2 4 (80.00%) Active Directory
3 3 (60.00%) Microsoft Certification
3 3 (60.00%) TCP/IP
3 3 (60.00%) Linux
3 3 (60.00%) MCSE
3 3 (60.00%) MS Exchange
3 3 (60.00%) Windows Server 2008
3 3 (60.00%) Exchange Server 2010
3 3 (60.00%) Windows Server 2012
4 2 (40.00%) VMware Infrastructure
4 2 (40.00%) Firewall
4 2 (40.00%) VMware
4 2 (40.00%) Hyper-V
4 2 (40.00%) Ubuntu
4 2 (40.00%) Degree
4 2 (40.00%) MS Excel
4 2 (40.00%) Windows XP
4 2 (40.00%) VPN
4 2 (40.00%) Avaya
4 2 (40.00%) Windows Server 2003
5 1 (20.00%) Symantec
5 1 (20.00%) Configuration Management
5 1 (20.00%) SAN
5 1 (20.00%) NetApp
5 1 (20.00%) Terminal Services
5 1 (20.00%) Dell
5 1 (20.00%) Citrix
5 1 (20.00%) Cisco Certification

3rd Line Technical Support
Top Related IT Skills in the East Midlands by Category

For the 6 months to 31 August 2015, IT jobs across the East Midlands region that cited 3rd Line Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (60.00%) MS Exchange
1 3 (60.00%) Exchange Server 2010
Applications
1 2 (40.00%) MS Excel
Communications & Networking
1 3 (60.00%) TCP/IP
2 2 (40.00%) Firewall
2 2 (40.00%) VPN
3 1 (20.00%) SAN
3 1 (20.00%) LAN
3 1 (20.00%) WAN
Miscellaneous
1 1 (20.00%) Data Centre
Operating Systems
1 5 (100.00%) Windows
2 3 (60.00%) Linux
2 3 (60.00%) Windows Server 2008
2 3 (60.00%) Windows Server 2012
3 2 (40.00%) Ubuntu
3 2 (40.00%) Windows XP
3 2 (40.00%) Windows Server 2003
4 1 (20.00%) Windows 7
4 1 (20.00%) Windows 8
Processes & Methodologies
1 1 (20.00%) Configuration Management
1 1 (20.00%) Service Delivery
Programming Languages
1 1 (20.00%) SQL
Qualifications
1 3 (60.00%) Microsoft Certification
1 3 (60.00%) MCSE
2 2 (40.00%) Degree
3 1 (20.00%) Cisco Certification
3 1 (20.00%) CCNP
3 1 (20.00%) CCNA
3 1 (20.00%) CCDP
3 1 (20.00%) MCSA
3 1 (20.00%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (20.00%) SLA
System Software
1 4 (80.00%) Active Directory
2 2 (40.00%) VMware Infrastructure
2 2 (40.00%) Hyper-V
3 1 (20.00%) Terminal Services
3 1 (20.00%) vSphere
3 1 (20.00%) VMware ESXi
Systems Management
1 1 (20.00%) SCOM
1 1 (20.00%) Backup Exec
Vendors
1 5 (100.00%) Microsoft
2 2 (40.00%) VMware
2 2 (40.00%) Avaya
3 1 (20.00%) Symantec
3 1 (20.00%) NetApp
3 1 (20.00%) Dell
3 1 (20.00%) Citrix
3 1 (20.00%) Cisco