The table below looks at the statistics for the 3rd Line Technical Support role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Technical Support in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Third Line Technical Support
Rank 168 172 198
Rank change year-on-year
+4 +26
Permanent jobs requiring a 3rd Line Technical Support 2 1 1
As % of all permanent IT jobs located in the East Midlands 0.063% 0.031% 0.028%
As % of the Job Titles category 0.065% 0.032% 0.028%
Number of salaries quoted 2 1 1
Average salary £35,250 £25,500 £32,500
Average salary % change year-on-year
+38.23% -21.53%
UK excluding London average salary £36,500 £35,000 £32,250
% change year-on-year
+4.28% +8.52%
3rd Line Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3074 3106 3513
As % of all permanent IT jobs located in the East Midlands 96.94% 97.31% 97.50%
Number of salaries quoted 2400 2557 2893
Average salary £38,500 £37,500 £38,000
Average salary % change year-on-year
+2.66% -1.31%
90% offered a salary of more than £24,000 £23,000 £25,000
10% offered a salary of more than £55,000 £50,000 £53,458
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

3rd Line Technical Support
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Technical Support in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

3rd Line Technical Support Jobs Demand Trend in the East Midlands

3rd Line Technical Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the East Midlands region.

3rd Line Technical Support Salary Trend in the East Midlands

3rd Line Technical Support
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing 3rd Line Technical Support across the East Midlands region over the 3 months to 9 February 2016.

3rd Line Technical Support Salary Histogram in the East Midlands

3rd Line Technical Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Technical Support within the East Midlands region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Lincolnshire - 1 £27,500 -
Northamptonshire - 1 £43,000 -
3rd Line Technical Support
England

3rd Line Technical Support
Top 26 Related IT Skills in the East Midlands

For the 6 months to 9 February 2016, IT jobs across the East Midlands region that cited 3rd Line Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title.

1 3 (100.00%) Windows
2 2 (66.67%) Microsoft
2 2 (66.67%) Windows Server 2008
2 2 (66.67%) Hyper-V
2 2 (66.67%) Windows Server
3 1 (33.33%) MS Office
3 1 (33.33%) XenApp
3 1 (33.33%) XenServer
3 1 (33.33%) XenDesktop
3 1 (33.33%) Office 365
3 1 (33.33%) NetScaler
3 1 (33.33%) Windows Server 2012
3 1 (33.33%) XenMobile
3 1 (33.33%) Presales
3 1 (33.33%) Active Directory
3 1 (33.33%) Citrix
3 1 (33.33%) Citrix Certification
3 1 (33.33%) SAN
3 1 (33.33%) Windows Server 2003
3 1 (33.33%) Windows XP
3 1 (33.33%) TCP/IP
3 1 (33.33%) SLA
3 1 (33.33%) Service Delivery
3 1 (33.33%) VMware
3 1 (33.33%) SCOM
3 1 (33.33%) Data Protection

3rd Line Technical Support
Top Related IT Skills in the East Midlands by Category

For the 6 months to 9 February 2016, IT jobs across the East Midlands region that cited 3rd Line Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title. Up to 20 skills are shown per category.

Applications
1 1 (33.33%) MS Office
Cloud Services
1 1 (33.33%) Office 365
Communications & Networking
1 1 (33.33%) NetScaler
1 1 (33.33%) SAN
1 1 (33.33%) TCP/IP
Operating Systems
1 3 (100.00%) Windows
2 2 (66.67%) Windows Server
2 2 (66.67%) Windows Server 2008
3 1 (33.33%) Windows Server 2003
3 1 (33.33%) Windows Server 2012
3 1 (33.33%) Windows XP
Processes & Methodologies
1 1 (33.33%) Data Protection
1 1 (33.33%) Presales
1 1 (33.33%) Service Delivery
Qualifications
1 1 (33.33%) Citrix Certification
Quality Assurance & Compliance
1 1 (33.33%) SLA
System Software
1 2 (66.67%) Hyper-V
2 1 (33.33%) Active Directory
2 1 (33.33%) XenApp
2 1 (33.33%) XenDesktop
2 1 (33.33%) XenServer
Systems Management
1 1 (33.33%) SCOM
1 1 (33.33%) XenMobile
Vendors
1 2 (66.67%) Microsoft
2 1 (33.33%) Citrix
2 1 (33.33%) VMware