The table below looks at the statistics for the Customer Support Analyst role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Support Analyst in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Customer Support Analyst
Rank - 180 166
Permanent jobs requiring a Customer Support Analyst 0 2 1
As % of all permanent IT jobs located in the East Midlands - 0.054% 0.032%
As % of the Job Titles category - 0.056% 0.034%
Number of salaries quoted 0 1 0
Average salary - £27,000 -
UK excluding London average salary £20,750 £22,500 £19,000
% change year-on-year
-7.77% +18.42%
Customer Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3414 3556 2945
As % of all permanent IT jobs located in the East Midlands 96.36% 95.98% 95.03%
Number of salaries quoted 2813 2982 2521
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £24,000 £24,000 £24,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Customer Support Analyst
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Customer Support Analyst in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Customer Support Analyst Jobs Demand Trend in the East Midlands

Customer Support Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Support Analyst across the East Midlands region.

Customer Support Analyst Salary Trend in the East Midlands

Customer Support Analyst
Top 13 Related IT Skills in the East Midlands

For the 6 months to 22 May 2015, IT jobs across the East Midlands region that cited Customer Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Support Analyst in their job title.

1 3 (100.00%) C#
1 3 (100.00%) SQL
1 3 (100.00%) T-SQL
1 3 (100.00%) VB
1 3 (100.00%) .NET
1 3 (100.00%) MySQL
1 3 (100.00%) Oracle
1 3 (100.00%) SQL Server
1 3 (100.00%) IIS
1 3 (100.00%) ASP.NET
1 3 (100.00%) Citrix
1 3 (100.00%) Oracle Database
1 3 (100.00%) Analytical Skills

Customer Support Analyst
Top Related IT Skills in the East Midlands by Category

For the 6 months to 22 May 2015, IT jobs across the East Midlands region that cited Customer Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (100.00%) IIS
Database & Business Intelligence
1 3 (100.00%) MySQL
1 3 (100.00%) SQL Server
1 3 (100.00%) Oracle Database
Libraries, Frameworks & Software Standards
1 3 (100.00%) .NET
1 3 (100.00%) ASP.NET
Miscellaneous
1 3 (100.00%) Analytical Skills
Programming Languages
1 3 (100.00%) C#
1 3 (100.00%) SQL
1 3 (100.00%) T-SQL
1 3 (100.00%) VB
Vendors
1 3 (100.00%) Oracle
1 3 (100.00%) Citrix