The first table below looks at the demand for the Customer Support Analyst role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Support Analyst in their job title over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East Midlands region.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Customer Support Analyst
Rank 170 163 -
Rank change year-on-year
-7 -
Permanent jobs requiring a Customer Support Analyst 11 1 0
As % of all permanent IT jobs located in the East Midlands 0.29% 0.031% -
As % of the Job Titles category 0.30% 0.033% -
Number of salaries quoted 10 0 0
Average salary £21,500 - -
UK excluding London average salary £21,500 £22,000 £21,000
% change year-on-year
-2.27% +4.76%
Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3617 3042 3276
As % of all permanent IT jobs located in the East Midlands 96.50% 95.54% 95.99%
Number of salaries quoted 3021 2589 2838
Average salary £37,500 £36,500 £36,000
Average salary % change year-on-year
+2.73% +1.38%
90% offered a salary of more than £23,500 £24,775 £24,500
10% offered a salary of more than £50,000 £55,000 £52,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Customer Support Analyst
England

Customer Support Analyst
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Customer Support Analyst in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Customer Support Analyst Jobs Demand Trend in the East Midlands

Customer Support Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Support Analyst across the East Midlands region.

Customer Support Analyst Salary Trend in the East Midlands

Customer Support Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Support Analyst within the East Midlands region over the 3 months to 1 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire - 10 £21,500 -
Leicestershire - 1 - -
Customer Support Analyst
England

Customer Support Analyst
Top 22 Related IT Skills in the East Midlands

For the 6 months to 1 August 2014, IT jobs across the East Midlands region that cited Customer Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Support Analyst in their job title.

1 10 (83.33%) SQL
2 9 (75.00%) T-SQL
2 9 (75.00%) MySQL
2 9 (75.00%) Oracle
2 9 (75.00%) SQL Server
2 9 (75.00%) Oracle Database
3 8 (66.67%) C#
3 8 (66.67%) IIS
3 8 (66.67%) VB
3 8 (66.67%) .NET
3 8 (66.67%) ASP.NET
3 8 (66.67%) Citrix
4 2 (16.67%) CRM
5 1 (8.33%) CMS
5 1 (8.33%) Dynamics CRM
5 1 (8.33%) Client/Server
5 1 (8.33%) ERP
5 1 (8.33%) SLA
5 1 (8.33%) EPoS
5 1 (8.33%) Windows
5 1 (8.33%) MS Excel
5 1 (8.33%) MS Office

Customer Support Analyst
Top Related IT Skills in the East Midlands by Category

For the 6 months to 1 August 2014, IT jobs across the East Midlands region that cited Customer Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (66.67%) IIS
2 1 (8.33%) CMS
Applications
1 1 (8.33%) MS Excel
1 1 (8.33%) MS Office
Business Applications
1 1 (8.33%) Dynamics CRM
Database & Business Intelligence
1 9 (75.00%) MySQL
1 9 (75.00%) SQL Server
1 9 (75.00%) Oracle Database
Libraries, Frameworks & Software Standards
1 8 (66.67%) .NET
1 8 (66.67%) ASP.NET
Miscellaneous
1 1 (8.33%) Client/Server
1 1 (8.33%) EPoS
Operating Systems
1 1 (8.33%) Windows
Processes & Methodologies
1 2 (16.67%) CRM
2 1 (8.33%) ERP
Programming Languages
1 10 (83.33%) SQL
2 9 (75.00%) T-SQL
3 8 (66.67%) C#
3 8 (66.67%) VB
Quality Assurance & Compliance
1 1 (8.33%) SLA
Vendors
1 9 (75.00%) Oracle
2 8 (66.67%) Citrix