The table below looks at the prevalence of the term IVR in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited IVR over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Interactive Voice Response (IVR)
Rank - 147 162
Permanent jobs citing IVR 0 14 6
As % of all permanent IT jobs located in the East Midlands - 0.44% 0.18%
As % of the Miscellaneous category - 1.48% 0.61%
Number of salaries quoted 0 13 3
Average salary - £44,000 £30,718
Average salary % change year-on-year
- +43.23%
UK excluding London average salary £45,000 £45,000 £41,500
% change year-on-year
- +8.43%
IVR
England

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in permanent jobs advertised in the East Midlands region.

Miscellaneous Category
East Midlands
Permanent IT job ads with a match in the
Miscellaneous category
958 948 979
As % of all permanent IT jobs located in the East Midlands 25.93% 29.81% 28.89%
Number of salaries quoted 757 795 836
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £24,733 £23,000
10% offered a salary of more than £50,000 £55,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IVR
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing IVR across the East Midlands region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in the East Midlands

IVR
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR across the East Midlands region.

IVR Salary Trend in the East Midlands

IVR
Top 13 Related IT Skills in the East Midlands

For the 6 months to 28 August 2014, IT jobs across the East Midlands region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR.

1 2 (100.00%) PBX
1 2 (100.00%) VoIP
1 2 (100.00%) Avaya
1 2 (100.00%) CTI
1 2 (100.00%) Telecoms
1 2 (100.00%) IP Telephony
2 1 (50.00%) MS Office
2 1 (50.00%) MS Visio
2 1 (50.00%) CMS
2 1 (50.00%) Cisco
2 1 (50.00%) Microsoft
2 1 (50.00%) CCNA
2 1 (50.00%) Cisco Certification

IVR
Top Related IT Skills in the East Midlands by Category

For the 6 months to 28 August 2014, IT jobs across the East Midlands region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 1 (50.00%) CMS
Applications
1 1 (50.00%) MS Office
1 1 (50.00%) MS Visio
Communications & Networking
1 2 (100.00%) PBX
1 2 (100.00%) VoIP
1 2 (100.00%) CTI
1 2 (100.00%) IP Telephony
General
1 2 (100.00%) Telecoms
Job Titles
1 1 (50.00%) Avaya Engineer
1 1 (50.00%) 3rd Line Support Engineer
1 1 (50.00%) Telephony Engineer
1 1 (50.00%) Telecoms Engineer
1 1 (50.00%) Support Engineer
1 1 (50.00%) 3rd Line Support
Qualifications
1 1 (50.00%) CCNA
1 1 (50.00%) Cisco Certification
Vendors
1 2 (100.00%) Avaya
2 1 (50.00%) Cisco
2 1 (50.00%) Microsoft