The statistics below represent IT jobs advertised across the East of England region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 19 February 2017 with a comparison to same period over 2 years.

3 months to
19 Feb 2017
Same period 2016 Same period 2015
First Line Support
England / East of England
Rank 209 189 217
Rank change year-on-year
-20 +28
Permanent jobs requiring a 1st Line Support 30 74 52
As % of all permanent IT jobs located in the East of England 0.52% 1.04% 0.71%
As % of the Job Titles category 0.54% 1.07% 0.73%
Number of salaries quoted 29 71 50
Median salary £21,000 £23,000 £20,250
Median salary % change year-on-year
-8.69% +13.58%
90% offered a salary of more than £17,400 £17,500 £16,950
10% offered a salary of more than £25,000 £25,000 £32,000
UK excluding London median salary £21,000 £20,500 £20,000
% change year-on-year
+2.43% +2.50%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
5583 6888 7093
As % of all permanent IT jobs located in the East of England 96.41% 96.85% 96.98%
Number of salaries quoted 4578 5595 5747
Median salary £45,000 £43,500 £42,500
Median salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,000 £25,500 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

1st Line Support
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in the East of England

1st Line Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the East of England region.

1st Line Support Salary Trend in the East of England

1st Line Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the East of England region over the 3 months to 19 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +15 21 £21,000 -8.69% 2
Suffolk +10 5 £17,500 +2.94%
Essex -9 2 £22,500 -2.17% 1
Cambridgeshire 0 1 £19,000 -7.31% 1
Norfolk -13 1 £17,500 -
1st Line Support
England

1st Line Support Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 19 February 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring 1st Line Support in the job title.

1 43 (71.67%) Windows
2 37 (61.67%) Active Directory
3 28 (46.67%) Microsoft
4 23 (38.33%) Windows 7
5 19 (31.67%) MS Excel
5 19 (31.67%) MS Office
6 14 (23.33%) ITIL
7 12 (20.00%) Remote Desktop
8 11 (18.33%) Office 365
9 10 (16.67%) DNS
9 10 (16.67%) DHCP
9 10 (16.67%) Windows Server
9 10 (16.67%) Windows 10
10 9 (15.00%) WAN
10 9 (15.00%) VPN
10 9 (15.00%) SQL
11 8 (13.33%) Mentoring
11 8 (13.33%) Firewall
11 8 (13.33%) VMware
11 8 (13.33%) Linux
11 8 (13.33%) TCP/IP
11 8 (13.33%) Data Centre
12 7 (11.67%) Handset
13 6 (10.00%) Windows Server 2012
13 6 (10.00%) VMware Infrastructure
13 6 (10.00%) Windows Server 2008
13 6 (10.00%) Red Hat Enterprise Linux
13 6 (10.00%) Terminal Services
13 6 (10.00%) VMware Workstation
13 6 (10.00%) Information Security

1st Line Support Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (8.33%) MS Exchange
2 4 (6.67%) SharePoint
3 2 (3.33%) SharePoint 2013
4 1 (1.67%) Exchange Server 2010
Applications
1 19 (31.67%) MS Excel
1 19 (31.67%) MS Office
2 2 (3.33%) MS PowerPoint
Business Applications
1 1 (1.67%) Dynamics CRM
Cloud Services
1 11 (18.33%) Office 365
2 2 (3.33%) Cloud Computing
Communications & Networking
1 12 (20.00%) Remote Desktop
2 10 (16.67%) DHCP
2 10 (16.67%) DNS
3 9 (15.00%) VPN
3 9 (15.00%) WAN
4 8 (13.33%) Firewall
4 8 (13.33%) TCP/IP
5 3 (5.00%) LAN
5 3 (5.00%) Wireless
6 1 (1.67%) Cisco ASA
6 1 (1.67%) Cisco Nexus
Database & Business Intelligence
1 1 (1.67%) SQL Server
General
1 5 (8.33%) Telecoms
2 2 (3.33%) Finance
3 1 (1.67%) Advertising
3 1 (1.67%) Back Office
3 1 (1.67%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (3.33%) HTML
Miscellaneous
1 8 (13.33%) Data Centre
2 7 (11.67%) Handset
3 4 (6.67%) Driving Licence
4 3 (5.00%) Analytical Skills
5 2 (3.33%) iPad
5 2 (3.33%) Mathematics
5 2 (3.33%) Replication
5 2 (3.33%) Smartphone
6 1 (1.67%) Fat Client
6 1 (1.67%) Thin Client
6 1 (1.67%) Video Conferencing
Operating Systems
1 43 (71.67%) Windows
2 23 (38.33%) Windows 7
3 10 (16.67%) Windows 10
3 10 (16.67%) Windows Server
4 8 (13.33%) Linux
5 6 (10.00%) Red Hat Enterprise Linux
5 6 (10.00%) Windows Server 2008
5 6 (10.00%) Windows Server 2012
6 5 (8.33%) Windows 8
7 3 (5.00%) Windows XP
8 2 (3.33%) Mac OS X
8 2 (3.33%) Unix
Processes & Methodologies
1 14 (23.33%) ITIL
2 8 (13.33%) Mentoring
3 6 (10.00%) Information Security
4 5 (8.33%) Case Management
4 5 (8.33%) Document Management
4 5 (8.33%) Service Delivery
4 5 (8.33%) Ticket Management
5 4 (6.67%) Data Entry
5 4 (6.67%) Stakeholder Management
6 2 (3.33%) CRM
6 2 (3.33%) Incident Management
6 2 (3.33%) Time Management
7 1 (1.67%) ERP
7 1 (1.67%) SDLC
Programming Languages
1 9 (15.00%) SQL
2 2 (3.33%) C
2 2 (3.33%) JavaScript
3 1 (1.67%) Java
3 1 (1.67%) PHP
Qualifications
1 3 (5.00%) MCP
1 3 (5.00%) MCSA
1 3 (5.00%) MCSE
1 3 (5.00%) Microsoft Certification
2 2 (3.33%) CCNA
2 2 (3.33%) Cisco Certification
2 2 (3.33%) SC Cleared
2 2 (3.33%) Security Cleared
3 1 (1.67%) CCNP
3 1 (1.67%) ITIL Certification
3 1 (1.67%) Network+ Certification
Quality Assurance & Compliance
1 2 (3.33%) SLA
System Software
1 37 (61.67%) Active Directory
2 6 (10.00%) Terminal Services
2 6 (10.00%) VMware Infrastructure
2 6 (10.00%) VMware Workstation
3 1 (1.67%) Virtual Machines
Vendors
1 28 (46.67%) Microsoft
2 8 (13.33%) VMware
3 4 (6.67%) Citrix
4 2 (3.33%) Cisco
4 2 (3.33%) Sage
5 1 (1.67%) Juniper
5 1 (1.67%) Meraki
Loughton, Essex
Galliard Homes
Salary: From £18,000 to £20,000 per annum
Posted: 4 days ago
Huntingdon, Cambridgeshire
Computer Network Services Ltd
Salary: From £17,000 to £21,000 per annum
Posted: 5 days ago
Bishop's Stortford
Recruitment Genius Ltd
Salary: £18000 - £22000 per annum
Posted: 20 days ago
Hertfordshire
Oscar
Salary: £18000 - £25000 per annum + Benefits
Posted: 2 days ago