The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 255 260 267
Rank change year-on-year
+5 +7
Permanent jobs citing Customer Engagement 11 20 24
As % of all permanent IT jobs located in the East of England 0.16% 0.26% 0.28%
As % of the Processes & Methodologies category 0.18% 0.32% 0.34%
Number of salaries quoted 10 13 9
Average salary £50,000 £47,500 £25,000
Average salary % change year-on-year
+5.26% +90.00%
UK excluding London average salary £50,000 £50,000 £55,000
% change year-on-year
- -9.09%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
6067 6264 7026
As % of all permanent IT jobs located in the East of England 86.77% 82.67% 81.66%
Number of salaries quoted 4902 5085 5808
Average salary £47,500 £45,000 £44,000
Average salary % change year-on-year
+5.55% +2.27%
90% offered a salary of more than £31,500 £30,000 £30,000
10% offered a salary of more than £70,000 £62,000 £65,000
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Customer Engagement
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the East of England

Customer Engagement
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the East of England region.

Customer Engagement Salary Trend in the East of England

Customer Engagement
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Customer Engagement across the East of England region over the 3 months to 30 April 2016.

Customer Engagement Salary Histogram in the East of England

Customer Engagement
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the East of England region over the 3 months to 30 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire -4 5 £50,000 +5.26%
Hertfordshire +17 4 £43,750 -2.77% 1
Bedfordshire -2 2 £38,000 -27.61%
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the East of England

For the 6 months to 30 April 2016, IT jobs across the East of England region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 12 (48.00%) CRM
2 9 (36.00%) Retail
3 8 (32.00%) Logistics
3 8 (32.00%) E-Commerce
3 8 (32.00%) Project Management
4 7 (28.00%) B2B
4 7 (28.00%) MS Excel
4 7 (28.00%) MS Office
5 6 (24.00%) Driving Licence
6 5 (20.00%) Microsoft
7 4 (16.00%) Active Directory
7 4 (16.00%) Scrum
7 4 (16.00%) Marketing
7 4 (16.00%) Presales
7 4 (16.00%) Microsoft Azure
7 4 (16.00%) Office 365
8 3 (12.00%) Git (software)
8 3 (12.00%) Stakeholder Engagement
8 3 (12.00%) Degree
8 3 (12.00%) Stakeholder Management
8 3 (12.00%) Spring
8 3 (12.00%) Agile Software Development
8 3 (12.00%) B2C
8 3 (12.00%) Java
8 3 (12.00%) JavaScript
9 2 (8.00%) SQL Server
9 2 (8.00%) HTML
9 2 (8.00%) Web Services
9 2 (8.00%) XML
9 2 (8.00%) ITIL

Customer Engagement
Top Related IT Skills in the East of England by Category

For the 6 months to 30 April 2016, IT jobs across the East of England region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.00%) CMS
1 1 (4.00%) JBoss
1 1 (4.00%) Node.js
1 1 (4.00%) Tomcat
1 1 (4.00%) WordPress
Applications
1 7 (28.00%) MS Excel
1 7 (28.00%) MS Office
2 1 (4.00%) Photoshop
Business Applications
1 1 (4.00%) Dynamics CRM
Cloud Services
1 4 (16.00%) Microsoft Azure
1 4 (16.00%) Office 365
2 2 (8.00%) GitHub
2 2 (8.00%) SaaS
3 1 (4.00%) eCircle
Communications & Networking
1 1 (4.00%) SMS
Database & Business Intelligence
1 2 (8.00%) SQL Server
Development Applications
1 3 (12.00%) Git (software)
2 2 (8.00%) Bitbucket
2 2 (8.00%) jMock
3 1 (4.00%) Bower
3 1 (4.00%) Grunt
3 1 (4.00%) gulp
3 1 (4.00%) JIRA
3 1 (4.00%) Maven
General
1 9 (36.00%) Retail
2 4 (16.00%) Marketing
3 2 (8.00%) Pharmaceutical
4 1 (4.00%) Finance
Job Titles
1 7 (28.00%) E-Commerce Executive
2 6 (24.00%) Customer Executive
3 4 (16.00%) Cloud Consultant
3 4 (16.00%) Consultant
4 3 (12.00%) Developer
4 3 (12.00%) Engagement Manager
4 3 (12.00%) Java Developer
4 3 (12.00%) Project Manager
5 2 (8.00%) Analyst
5 2 (8.00%) Customer Support Executive
5 2 (8.00%) E-Commerce Support
6 1 (4.00%) Agile Business Analyst
6 1 (4.00%) E-Commerce Analyst
6 1 (4.00%) E-Commerce Business Analyst
6 1 (4.00%) Installation Manager
6 1 (4.00%) IT Manager
6 1 (4.00%) PMO Manager
6 1 (4.00%) PMO Project Manager
6 1 (4.00%) Senior Account Manager
6 1 (4.00%) Senior IT Manager
Libraries, Frameworks & Software Standards
1 3 (12.00%) Spring
2 2 (8.00%) HTML
2 2 (8.00%) JAX-RS
2 2 (8.00%) RESTful
2 2 (8.00%) Web Services
2 2 (8.00%) XML
3 1 (4.00%) CSS
3 1 (4.00%) CSS3
3 1 (4.00%) FreeMarker
3 1 (4.00%) Hibernate
3 1 (4.00%) HTML5
3 1 (4.00%) J2EE
3 1 (4.00%) Java EE
3 1 (4.00%) jQuery
3 1 (4.00%) JSP
Miscellaneous
1 6 (24.00%) Driving Licence
2 2 (8.00%) Blog
3 1 (4.00%) Analytical Skills
3 1 (4.00%) FMCG
3 1 (4.00%) iPad
3 1 (4.00%) User Experience
Processes & Methodologies
1 12 (48.00%) CRM
2 8 (32.00%) E-Commerce
2 8 (32.00%) Logistics
2 8 (32.00%) Project Management
3 7 (28.00%) B2B
4 4 (16.00%) Presales
4 4 (16.00%) Scrum
5 3 (12.00%) Agile Software Development
5 3 (12.00%) B2C
5 3 (12.00%) Stakeholder Engagement
5 3 (12.00%) Stakeholder Management
6 2 (8.00%) Business Analysis
6 2 (8.00%) ITIL
6 2 (8.00%) OOP
6 2 (8.00%) People Management
6 2 (8.00%) Product Management
6 2 (8.00%) Supplier Management
6 2 (8.00%) TDD
6 2 (8.00%) Unit Testing
7 1 (4.00%) Business Process Mapping
Programming Languages
1 3 (12.00%) Java
1 3 (12.00%) JavaScript
2 1 (4.00%) SQL
Qualifications
1 3 (12.00%) Degree
System Software
1 4 (16.00%) Active Directory
Vendors
1 5 (20.00%) Microsoft
2 1 (4.00%) ATG
2 1 (4.00%) Cognos
2 1 (4.00%) hybris
2 1 (4.00%) JD Edwards
2 1 (4.00%) JDA
2 1 (4.00%) Manugistics
Hertfordshire
Louis Hampshire
Salary: Circa £70k plus Car, Bonus and Benefits
Posted: 22 hours ago