The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 246 210 262
Rank change year-on-year
-36 +52
Permanent jobs citing Customer Engagement 7 46 16
As % of all permanent IT jobs located in the East of England 0.089% 0.63% 0.18%
As % of the Processes & Methodologies category 0.11% 0.82% 0.24%
Number of salaries quoted 6 20 16
Average salary £52,500 £44,000 £45,000
Average salary % change year-on-year
+19.31% -2.22%
90% offered a salary of more than £35,000 £21,000 £25,000
10% offered a salary of more than £95,000 £67,500 £70,000
UK excluding London average salary £45,500 £44,000 £53,750
% change year-on-year
+3.40% -18.13%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
6222 5621 6663
As % of all permanent IT jobs located in the East of England 78.74% 76.96% 74.84%
Number of salaries quoted 5014 4726 5650
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £67,500 £60,000 £62,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Customer Engagement
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the East of England

Customer Engagement
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the East of England region.

Customer Engagement Salary Trend in the East of England

Customer Engagement
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Customer Engagement across the East of England region over the 3 months to 22 August 2014.

Customer Engagement Salary Histogram in the East of England

Customer Engagement
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the East of England region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -28 4 £85,000 +93.18% 1
Bedfordshire -19 2 £35,000 -1.40% 1
Cambridgeshire -4 1 - -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the East of England

For the 6 months to 22 August 2014, IT jobs across the East of England region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 14 (58.33%) Time Management
2 12 (50.00%) Finance
3 11 (45.83%) Marketing
4 9 (37.50%) Customer Insight
4 9 (37.50%) CRM
4 9 (37.50%) E-Commerce
5 8 (33.33%) Programme Management
5 8 (33.33%) Direct Marketing
5 8 (33.33%) Campaign Management
6 6 (25.00%) User Acceptance Testing
6 6 (25.00%) Agile Software Development
6 6 (25.00%) CA
7 5 (20.83%) Management Information System
8 3 (12.50%) Banking
8 3 (12.50%) ERP
9 2 (8.33%) SQL
9 2 (8.33%) Data Modelling
9 2 (8.33%) B2B
9 2 (8.33%) Middleware
9 2 (8.33%) Project Management
9 2 (8.33%) Zachman Framework
9 2 (8.33%) TOGAF
9 2 (8.33%) Windows
9 2 (8.33%) Degree
9 2 (8.33%) Stakeholder Engagement
9 2 (8.33%) SWIFT
9 2 (8.33%) Performance Management
9 2 (8.33%) Data Architecture
10 1 (4.17%) Magento
10 1 (4.17%) Social Media

Customer Engagement
Top Related IT Skills in the East of England by Category

For the 6 months to 22 August 2014, IT jobs across the East of England region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Business Applications
1 1 (4.17%) Magento
1 1 (4.17%) Google Analytics
1 1 (4.17%) SAP HR
1 1 (4.17%) WebTrends
1 1 (4.17%) PeopleSoft HRMS
Database & Business Intelligence
1 1 (4.17%) SQL Server Analysis Services
1 1 (4.17%) SQL Server Reporting Services
1 1 (4.17%) SQL Server
General
1 12 (50.00%) Finance
2 11 (45.83%) Marketing
3 3 (12.50%) Banking
4 1 (4.17%) Telecoms
4 1 (4.17%) Manufacturing
4 1 (4.17%) Retail
4 1 (4.17%) Billing
Job Titles
1 8 (33.33%) Senior Manager
2 3 (12.50%) Coordinator
3 2 (8.33%) Architect
3 2 (8.33%) Service Manager
4 1 (4.17%) Information Systems Manager
4 1 (4.17%) ASP.NET Programmer
4 1 (4.17%) C# Programmer
4 1 (4.17%) SQL Programmer
4 1 (4.17%) Solutions Consultant
4 1 (4.17%) Commercial Analyst
4 1 (4.17%) Head of IT
4 1 (4.17%) .NET Programmer
4 1 (4.17%) Web Programmer
4 1 (4.17%) Principal Architect
4 1 (4.17%) CRM Manager
4 1 (4.17%) Systems Manager
4 1 (4.17%) Services Delivery Manager
4 1 (4.17%) Web Applications Developer
4 1 (4.17%) Delivery Manager
4 1 (4.17%) Client Services Manager
Libraries, Frameworks & Software Standards
1 2 (8.33%) Middleware
2 1 (4.17%) jQuery
2 1 (4.17%) HTML
2 1 (4.17%) .NET
2 1 (4.17%) ASP.NET
Miscellaneous
1 5 (20.83%) Management Information System
2 2 (8.33%) SWIFT
3 1 (4.17%) Social Media
3 1 (4.17%) Enterprise Software
Operating Systems
1 2 (8.33%) Windows
Processes & Methodologies
1 14 (58.33%) Time Management
2 9 (37.50%) Customer Insight
2 9 (37.50%) CRM
2 9 (37.50%) E-Commerce
3 8 (33.33%) Programme Management
3 8 (33.33%) Direct Marketing
3 8 (33.33%) Campaign Management
4 6 (25.00%) User Acceptance Testing
4 6 (25.00%) Agile Software Development
5 3 (12.50%) ERP
6 2 (8.33%) Data Modelling
6 2 (8.33%) B2B
6 2 (8.33%) Project Management
6 2 (8.33%) Zachman Framework
6 2 (8.33%) TOGAF
6 2 (8.33%) Stakeholder Engagement
6 2 (8.33%) Performance Management
6 2 (8.33%) Data Architecture
7 1 (4.17%) Continuous Improvement
7 1 (4.17%) Web Development
Programming Languages
1 2 (8.33%) SQL
2 1 (4.17%) C#
2 1 (4.17%) JavaScript
Qualifications
1 2 (8.33%) Degree
Quality Assurance & Compliance
1 1 (4.17%) SLA
Vendors
1 6 (25.00%) CA
2 1 (4.17%) Tableau
2 1 (4.17%) Google
2 1 (4.17%) VMware
2 1 (4.17%) Epicor
2 1 (4.17%) Microsoft
2 1 (4.17%) Citrix
2 1 (4.17%) Oracle
2 1 (4.17%) PeopleSoft
2 1 (4.17%) SAP
Luton, Bedfordshire
Understanding Recruitment
Salary: £40000.00 - £65000.00 per annum + excellent benefits
Posted: 5 days ago
Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 14 days ago
Colchester
Recruitment Revolution Limited
Salary: £25,000 + Bonus
Posted: 15 days ago