The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 4 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Mar 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 236 245 261
Rank change year-on-year
+9 +16
Permanent jobs citing Customer Engagement 22 11 15
As % of all permanent IT jobs located in the East of England 0.30% 0.15% 0.18%
As % of the Processes & Methodologies category 0.37% 0.19% 0.24%
Number of salaries quoted 18 4 14
Average salary £51,250 £67,500 £40,000
Average salary % change year-on-year
-24.07% +68.75%
90% offered a salary of more than £32,500 £55,000 £35,000
10% offered a salary of more than £85,000 £88,750 £65,000
UK excluding London average salary £50,000 £50,000 £50,000
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
5869 5731 6315
As % of all permanent IT jobs located in the East of England 80.65% 80.10% 76.67%
Number of salaries quoted 4660 4654 5399
Average salary £45,000 £43,000 £44,000
Average salary % change year-on-year
+4.65% -2.27%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £70,000 £62,500 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Customer Engagement
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the East of England

Customer Engagement
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the East of England region.

Customer Engagement Salary Trend in the East of England

Customer Engagement
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Customer Engagement across the East of England region over the 3 months to 4 March 2015.

Customer Engagement Salary Histogram in the East of England

Customer Engagement
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the East of England region over the 3 months to 4 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -6 9 £50,000 -42.02%
Cambridgeshire +3 7 £52,500 -4.54%
Norfolk +4 3 - - 1
Bedfordshire - 3 £52,500 -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the East of England

For the 6 months to 4 March 2015, IT jobs across the East of England region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 14 (31.11%) Finance
2 13 (28.89%) Marketing
3 10 (22.22%) Microsoft
4 9 (20.00%) Middleware
4 9 (20.00%) Data Modelling
4 9 (20.00%) Data Architecture
4 9 (20.00%) Zachman Framework
4 9 (20.00%) TOGAF
4 9 (20.00%) Line Management
4 9 (20.00%) Data Structures
5 8 (17.78%) Lync
5 8 (17.78%) Office 365
5 8 (17.78%) Windows
5 8 (17.78%) HTML
6 7 (15.56%) CSS
6 7 (15.56%) Performance Management
6 7 (15.56%) Stakeholder Engagement
7 6 (13.33%) Stakeholder Management
7 6 (13.33%) JavaScript
7 6 (13.33%) PHP
7 6 (13.33%) Active Directory
8 5 (11.11%) MS Exchange
8 5 (11.11%) DNS
8 5 (11.11%) MS Excel
8 5 (11.11%) CRM
8 5 (11.11%) ITIL
8 5 (11.11%) CMS
8 5 (11.11%) Video Conferencing
8 5 (11.11%) Responsive Web Design
9 4 (8.89%) User Experience

Customer Engagement
Top Related IT Skills in the East of England by Category

For the 6 months to 4 March 2015, IT jobs across the East of England region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 8 (17.78%) Lync
2 5 (11.11%) MS Exchange
2 5 (11.11%) CMS
3 3 (6.67%) SharePoint
4 1 (2.22%) SAS
Applications
1 5 (11.11%) MS Excel
2 3 (6.67%) Adobe Creative Suite
3 2 (4.44%) Photoshop
4 1 (2.22%) SPSS
4 1 (2.22%) MS Office
Business Applications
1 1 (2.22%) SAP HR
1 1 (2.22%) PeopleSoft HRMS
1 1 (2.22%) SAP Oil and Gas
1 1 (2.22%) Dynamics CRM
1 1 (2.22%) Radian6
Cloud Services
1 8 (17.78%) Office 365
2 4 (8.89%) Microsoft Azure
3 3 (6.67%) SaaS
4 1 (2.22%) Cloud Computing
4 1 (2.22%) PaaS
4 1 (2.22%) IBM SmartCloud
4 1 (2.22%) GitHub
4 1 (2.22%) IaaS
Communications & Networking
1 5 (11.11%) DNS
2 4 (8.89%) LAN
2 4 (8.89%) WAN
3 3 (6.67%) WLAN
3 3 (6.67%) Firewall
4 2 (4.44%) Internet
5 1 (2.22%) SAN
5 1 (2.22%) VoIP
5 1 (2.22%) NAS
Database & Business Intelligence
1 3 (6.67%) MySQL
2 1 (2.22%) Data Mining
2 1 (2.22%) Apache Hive
2 1 (2.22%) Hadoop
2 1 (2.22%) Relational Database
2 1 (2.22%) Big Data
Development Applications
1 2 (4.44%) VSS/SourceSafe
2 1 (2.22%) Selenium
2 1 (2.22%) JBehave
General
1 14 (31.11%) Finance
2 13 (28.89%) Marketing
3 3 (6.67%) Legal
3 3 (6.67%) Retail
4 2 (4.44%) Manufacturing
4 2 (4.44%) Telecoms
5 1 (2.22%) Electronics
5 1 (2.22%) Banking
Job Titles
1 9 (20.00%) Architect
1 9 (20.00%) Principal Architect
2 8 (17.78%) Designer
3 6 (13.33%) Consultant
4 4 (8.89%) Developer
5 3 (6.67%) Technical Consultant
5 3 (6.67%) Analyst
5 3 (6.67%) Service Manager
5 3 (6.67%) Solutions Consultant
5 3 (6.67%) Technical Design Authority
5 3 (6.67%) UX Designer
6 2 (4.44%) Email Marketing Executive
6 2 (4.44%) Technical Design Leader
6 2 (4.44%) Head of Development
6 2 (4.44%) Marketing Executive
6 2 (4.44%) Team Leader
6 2 (4.44%) Technical Team Leader
6 2 (4.44%) PHP Developer
6 2 (4.44%) Delivery Manager
6 2 (4.44%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 9 (20.00%) Middleware
2 8 (17.78%) HTML
3 7 (15.56%) CSS
4 3 (6.67%) XML
4 3 (6.67%) Ajax
4 3 (6.67%) CSS3
4 3 (6.67%) HTML5
5 2 (4.44%) Twitter Bootstrap
5 2 (4.44%) jQuery
5 2 (4.44%) .NET
5 2 (4.44%) JSP
6 1 (2.22%) COM
6 1 (2.22%) Web Services
6 1 (2.22%) JSON
Miscellaneous
1 9 (20.00%) Data Structures
2 5 (11.11%) Video Conferencing
3 4 (8.89%) User Experience
4 3 (6.67%) Social Media
5 2 (4.44%) Analytical Skills
5 2 (4.44%) Ergonomics
5 2 (4.44%) Graphic Design
5 2 (4.44%) W3C
6 1 (2.22%) Management Information System
6 1 (2.22%) DTV
6 1 (2.22%) Computer Science
6 1 (2.22%) Blog
6 1 (2.22%) Mathematics
6 1 (2.22%) Physics
6 1 (2.22%) Statistics
6 1 (2.22%) Digital Media
6 1 (2.22%) SWIFT
Operating Systems
1 8 (17.78%) Windows
2 1 (2.22%) UNIX
2 1 (2.22%) Linux
Processes & Methodologies
1 9 (20.00%) Data Modelling
1 9 (20.00%) Data Architecture
1 9 (20.00%) Zachman Framework
1 9 (20.00%) TOGAF
1 9 (20.00%) Line Management
2 7 (15.56%) Performance Management
2 7 (15.56%) Stakeholder Engagement
3 6 (13.33%) Stakeholder Management
4 5 (11.11%) CRM
4 5 (11.11%) ITIL
4 5 (11.11%) Responsive Web Design
5 4 (8.89%) Digital Marketing
6 3 (6.67%) Service Management
6 3 (6.67%) Service Delivery
6 3 (6.67%) Project Management
6 3 (6.67%) Web Design
6 3 (6.67%) Analytics
7 2 (4.44%) Mentoring
7 2 (4.44%) Email Management
7 2 (4.44%) Product Management
Programming Languages
1 6 (13.33%) JavaScript
1 6 (13.33%) PHP
2 4 (8.89%) SQL
2 4 (8.89%) Java
3 1 (2.22%) C#
3 1 (2.22%) Python
3 1 (2.22%) Ruby
3 1 (2.22%) PowerShell
3 1 (2.22%) R
3 1 (2.22%) Scala
Qualifications
1 1 (2.22%) PhD
1 1 (2.22%) VCP4
Quality Assurance & Compliance
1 2 (4.44%) WAI
1 2 (4.44%) SLA
2 1 (2.22%) QA
System Software
1 6 (13.33%) Active Directory
2 1 (2.22%) VMware Infrastructure
2 1 (2.22%) Hyper-V
2 1 (2.22%) vSphere
Vendors
1 10 (22.22%) Microsoft
2 3 (6.67%) Adobe
3 2 (4.44%) Thunderhead
3 2 (4.44%) VMware
3 2 (4.44%) SAP
3 2 (4.44%) IBM
3 2 (4.44%) Citrix
4 1 (2.22%) HP
4 1 (2.22%) EMC
4 1 (2.22%) Remedy
4 1 (2.22%) PeopleSoft
4 1 (2.22%) Oracle
4 1 (2.22%) Unica
4 1 (2.22%) Facebook
4 1 (2.22%) Twitter
4 1 (2.22%) ServiceNow
Norfolk
Xcede Solutions
Posted: 21 days ago