The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 245 259 257
Rank change year-on-year
+14 -2
Permanent jobs citing Customer Engagement 17 24 19
As % of all permanent IT jobs located in the East of England 0.22% 0.28% 0.22%
As % of the Processes & Methodologies category 0.28% 0.36% 0.29%
Number of salaries quoted 10 9 15
Average salary £47,500 £25,000 £70,000
Average salary % change year-on-year
+90.00% -64.28%
90% offered a salary of more than £20,000 £25,000 £30,000
10% offered a salary of more than £53,000 £57,000 £85,000
UK excluding London average salary £50,000 £47,500 £51,400
% change year-on-year
+5.26% -7.58%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
6035 6735 6567
As % of all permanent IT jobs located in the East of England 79.79% 78.20% 76.82%
Number of salaries quoted 4902 5534 5660
Average salary £45,000 £44,000 £42,500
Average salary % change year-on-year
+2.27% +3.52%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £65,000 £60,000 £61,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Customer Engagement
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the East of England

Customer Engagement
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the East of England region.

Customer Engagement Salary Trend in the East of England

Customer Engagement
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Customer Engagement across the East of England region over the 3 months to 24 April 2015.

Customer Engagement Salary Histogram in the East of England

Customer Engagement
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the East of England region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +8 7 £47,500 -5.00%
Norfolk +7 5 - -
Hertfordshire -5 4 £20,000 -69.23%
Bedfordshire +21 1 £52,500 +110.00% 2
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the East of England

For the 6 months to 24 April 2015, IT jobs across the East of England region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 10 (22.22%) Microsoft
1 10 (22.22%) Finance
2 9 (20.00%) Marketing
2 9 (20.00%) Office 365
2 9 (20.00%) Line Management
3 8 (17.78%) Lync
3 8 (17.78%) Active Directory
3 8 (17.78%) HTML
4 7 (15.56%) CSS
4 7 (15.56%) ITIL
4 7 (15.56%) Data Modelling
4 7 (15.56%) Middleware
4 7 (15.56%) Zachman Framework
4 7 (15.56%) TOGAF
4 7 (15.56%) Data Architecture
4 7 (15.56%) User Experience
4 7 (15.56%) Data Structures
5 6 (13.33%) Performance Management
5 6 (13.33%) Stakeholder Engagement
5 6 (13.33%) Windows
5 6 (13.33%) MS Excel
5 6 (13.33%) JavaScript
6 5 (11.11%) PHP
6 5 (11.11%) SQL
6 5 (11.11%) LAN
6 5 (11.11%) MS Exchange
6 5 (11.11%) WAN
6 5 (11.11%) Adobe
6 5 (11.11%) DNS
6 5 (11.11%) Service Delivery

Customer Engagement
Top Related IT Skills in the East of England by Category

For the 6 months to 24 April 2015, IT jobs across the East of England region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 8 (17.78%) Lync
2 5 (11.11%) MS Exchange
2 5 (11.11%) CMS
3 3 (6.67%) SharePoint
4 1 (2.22%) SAS
Applications
1 6 (13.33%) MS Excel
2 3 (6.67%) Adobe Creative Suite
3 2 (4.44%) Photoshop
3 2 (4.44%) MS Office
4 1 (2.22%) SPSS
Business Applications
1 1 (2.22%) Dynamics CRM
1 1 (2.22%) Unica
1 1 (2.22%) Radian6
Cloud Services
1 9 (20.00%) Office 365
2 3 (6.67%) Microsoft Azure
3 2 (4.44%) SaaS
4 1 (2.22%) GitHub
Communications & Networking
1 5 (11.11%) LAN
1 5 (11.11%) WAN
1 5 (11.11%) DNS
2 3 (6.67%) Firewall
2 3 (6.67%) WLAN
3 2 (4.44%) VoIP
Database & Business Intelligence
1 3 (6.67%) MySQL
2 1 (2.22%) Data Mining
2 1 (2.22%) Hadoop
2 1 (2.22%) Apache Hive
2 1 (2.22%) Big Data
2 1 (2.22%) Relational Database
Development Applications
1 2 (4.44%) VSS/SourceSafe
1 2 (4.44%) Dreamweaver
2 1 (2.22%) Selenium
2 1 (2.22%) JBehave
General
1 10 (22.22%) Finance
2 9 (20.00%) Marketing
3 3 (6.67%) Legal
4 1 (2.22%) Advertising
4 1 (2.22%) Telecoms
Job Titles
1 10 (22.22%) Designer
2 7 (15.56%) Principal Architect
2 7 (15.56%) Architect
3 5 (11.11%) Consultant
3 5 (11.11%) Service Manager
3 5 (11.11%) UX Designer
4 4 (8.89%) Developer
4 4 (8.89%) Solutions Consultant
5 3 (6.67%) Technical Design Authority
5 3 (6.67%) Junior
5 3 (6.67%) Sales Consultant
5 3 (6.67%) Technical Consultant
5 3 (6.67%) Services Delivery Manager
5 3 (6.67%) Web Designer
5 3 (6.67%) Team Leader
5 3 (6.67%) Pre Sales Consultant
5 3 (6.67%) Delivery Manager
6 2 (4.44%) Technical Team Leader
6 2 (4.44%) PHP Developer
6 2 (4.44%) Junior Designer
Libraries, Frameworks & Software Standards
1 8 (17.78%) HTML
2 7 (15.56%) CSS
2 7 (15.56%) Middleware
3 3 (6.67%) Ajax
3 3 (6.67%) HTML5
3 3 (6.67%) CSS3
3 3 (6.67%) XML
4 2 (4.44%) Twitter Bootstrap
4 2 (4.44%) jQuery
4 2 (4.44%) JSP
4 2 (4.44%) .NET
5 1 (2.22%) COM
5 1 (2.22%) Web Services
Miscellaneous
1 7 (15.56%) User Experience
1 7 (15.56%) Data Structures
2 5 (11.11%) Video Conferencing
3 2 (4.44%) Analytical Skills
3 2 (4.44%) W3C
3 2 (4.44%) Management Information System
3 2 (4.44%) E-Learning
4 1 (2.22%) Statistics
4 1 (2.22%) Mathematics
4 1 (2.22%) Physics
4 1 (2.22%) Computer Science
4 1 (2.22%) Blog
4 1 (2.22%) Social Media
4 1 (2.22%) Digital Media
Operating Systems
1 6 (13.33%) Windows
2 1 (2.22%) UNIX
Processes & Methodologies
1 9 (20.00%) Line Management
2 7 (15.56%) ITIL
2 7 (15.56%) Data Modelling
2 7 (15.56%) Zachman Framework
2 7 (15.56%) TOGAF
2 7 (15.56%) Data Architecture
3 6 (13.33%) Stakeholder Engagement
3 6 (13.33%) Performance Management
4 5 (11.11%) Responsive Web Design
4 5 (11.11%) Service Delivery
5 4 (8.89%) Service Management
5 4 (8.89%) Stakeholder Management
6 3 (6.67%) Web Design
6 3 (6.67%) CRM
6 3 (6.67%) Supplier Management
6 3 (6.67%) Digital Marketing
6 3 (6.67%) Analytics
7 2 (4.44%) Mentoring
7 2 (4.44%) Product Management
7 2 (4.44%) E-Commerce
Programming Languages
1 6 (13.33%) JavaScript
2 5 (11.11%) PHP
2 5 (11.11%) SQL
3 4 (8.89%) Java
4 1 (2.22%) C#
4 1 (2.22%) Python
4 1 (2.22%) Scala
4 1 (2.22%) R
Qualifications
1 3 (6.67%) Degree
2 1 (2.22%) MCP
2 1 (2.22%) MCSE
2 1 (2.22%) MCSA
2 1 (2.22%) PhD
2 1 (2.22%) Microsoft Certification
Quality Assurance & Compliance
1 3 (6.67%) SLA
2 2 (4.44%) WAI
3 1 (2.22%) QA
System Software
1 8 (17.78%) Active Directory
Vendors
1 10 (22.22%) Microsoft
2 5 (11.11%) Adobe
3 3 (6.67%) Citrix
4 2 (4.44%) Remedy
4 2 (4.44%) Thunderhead
4 2 (4.44%) ServiceNow
5 1 (2.22%) IBM
5 1 (2.22%) Facebook
5 1 (2.22%) Twitter
Luton, Bedfordshire
Understanding Recruitment
Salary: £40000.00 - £65000.00 per annum + 50% OTE on top + bens
Posted: 6 days ago
Bedford
Capita - ITIN
Salary: £50000.00 - £55000.00 per annum + car/allowance
Posted: 11 days ago