The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the East of England region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 27 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 May 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 249 261 275
Rank change year-on-year
+12 +14
Permanent jobs citing Customer Engagement 7 15 17
As % of all permanent IT jobs located in the East of England 0.11% 0.20% 0.20%
As % of the Processes & Methodologies category 0.12% 0.24% 0.25%
Number of salaries quoted 6 11 9
Median salary £50,000 £47,500 £25,000
Median salary % change year-on-year
+5.26% +90.00%
UK excluding London median salary £50,000 £50,000 £54,250
% change year-on-year
- -7.83%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
5714 6215 6865
As % of all permanent IT jobs located in the East of England 86.52% 83.22% 81.18%
Number of salaries quoted 4744 5077 5646
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £31,500 £30,000 £30,000
10% offered a salary of more than £70,000 £65,000 £65,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Customer Engagement
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the East of England

Customer Engagement
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the East of England region.

Customer Engagement Salary Trend in the East of England

Customer Engagement
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Customer Engagement across the East of England region over the 3 months to 27 May 2016.

Customer Engagement Salary Histogram in the East of England

Customer Engagement
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the East of England region over the 3 months to 27 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +12 3 £50,000 +2.56% 1
Bedfordshire +10 2 £38,000 -27.61%
Cambridgeshire -2 2 £50,000 +5.26%
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the East of England

For the 6 months to 27 May 2016, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region with a requirement for Customer Engagement.

1 9 (40.91%) CRM
2 8 (36.36%) MS Excel
2 8 (36.36%) MS Office
2 8 (36.36%) Project Management
2 8 (36.36%) Retail
2 8 (36.36%) Logistics
3 7 (31.82%) E-Commerce
3 7 (31.82%) B2B
4 6 (27.27%) Driving Licence
5 5 (22.73%) Microsoft
6 4 (18.18%) Active Directory
6 4 (18.18%) Marketing
6 4 (18.18%) Microsoft Azure
6 4 (18.18%) Presales
6 4 (18.18%) Office 365
7 3 (13.64%) Stakeholder Engagement
7 3 (13.64%) Spring
7 3 (13.64%) Git (software)
7 3 (13.64%) Scrum
7 3 (13.64%) Pharmaceutical
7 3 (13.64%) Java
7 3 (13.64%) JavaScript
8 2 (9.09%) SQL Server
8 2 (9.09%) HTML
8 2 (9.09%) Web Services
8 2 (9.09%) XML
8 2 (9.09%) ITIL
8 2 (9.09%) OOP
8 2 (9.09%) Finance
8 2 (9.09%) Stakeholder Management

Customer Engagement
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.55%) CMS
1 1 (4.55%) JBoss
1 1 (4.55%) Node.js
1 1 (4.55%) Tomcat
1 1 (4.55%) WordPress
Applications
1 8 (36.36%) MS Excel
1 8 (36.36%) MS Office
2 1 (4.55%) Photoshop
Business Applications
1 1 (4.55%) Dynamics CRM
Cloud Services
1 4 (18.18%) Microsoft Azure
1 4 (18.18%) Office 365
2 2 (9.09%) GitHub
2 2 (9.09%) SaaS
3 1 (4.55%) eCircle
Communications & Networking
1 1 (4.55%) SMS
Database & Business Intelligence
1 2 (9.09%) SQL Server
Development Applications
1 3 (13.64%) Git (software)
2 2 (9.09%) Bitbucket
2 2 (9.09%) jMock
3 1 (4.55%) Bower
3 1 (4.55%) Grunt
3 1 (4.55%) gulp
3 1 (4.55%) Maven
General
1 8 (36.36%) Retail
2 4 (18.18%) Marketing
3 3 (13.64%) Pharmaceutical
4 2 (9.09%) Finance
Job Titles
1 7 (31.82%) E-Commerce Executive
2 6 (27.27%) Customer Executive
3 4 (18.18%) Cloud Consultant
3 4 (18.18%) Consultant
4 3 (13.64%) Developer
4 3 (13.64%) Java Developer
5 2 (9.09%) Customer Support Executive
5 2 (9.09%) E-Commerce Support
5 2 (9.09%) Project Manager
6 1 (4.55%) Account Manager
6 1 (4.55%) Analyst
6 1 (4.55%) Engagement Manager
6 1 (4.55%) Installation Manager
6 1 (4.55%) IT Manager
6 1 (4.55%) PMO Manager
6 1 (4.55%) PMO Project Manager
6 1 (4.55%) Senior Account Manager
6 1 (4.55%) Senior IT Manager
6 1 (4.55%) Senior Manager
Libraries, Frameworks & Software Standards
1 3 (13.64%) Spring
2 2 (9.09%) HTML
2 2 (9.09%) JAX-RS
2 2 (9.09%) RESTful
2 2 (9.09%) Web Services
2 2 (9.09%) XML
3 1 (4.55%) CSS
3 1 (4.55%) CSS3
3 1 (4.55%) FreeMarker
3 1 (4.55%) Hibernate
3 1 (4.55%) HTML5
3 1 (4.55%) J2EE
3 1 (4.55%) Java EE
3 1 (4.55%) jQuery
3 1 (4.55%) JSP
Miscellaneous
1 6 (27.27%) Driving Licence
2 2 (9.09%) Blog
3 1 (4.55%) Analytical Skills
3 1 (4.55%) FMCG
3 1 (4.55%) NHS
Processes & Methodologies
1 9 (40.91%) CRM
2 8 (36.36%) Logistics
2 8 (36.36%) Project Management
3 7 (31.82%) B2B
3 7 (31.82%) E-Commerce
4 4 (18.18%) Presales
5 3 (13.64%) Scrum
5 3 (13.64%) Stakeholder Engagement
6 2 (9.09%) Agile Software Development
6 2 (9.09%) B2C
6 2 (9.09%) ITIL
6 2 (9.09%) OOP
6 2 (9.09%) Product Management
6 2 (9.09%) Stakeholder Management
6 2 (9.09%) TDD
6 2 (9.09%) Unit Testing
7 1 (4.55%) Change Control
7 1 (4.55%) Digital Marketing
7 1 (4.55%) Market Research
7 1 (4.55%) Root Cause Analysis
Programming Languages
1 3 (13.64%) Java
1 3 (13.64%) JavaScript
2 1 (4.55%) SQL
Qualifications
1 1 (4.55%) Degree
System Software
1 4 (18.18%) Active Directory
Vendors
1 5 (22.73%) Microsoft
2 1 (4.55%) Cognos
2 1 (4.55%) JD Edwards
2 1 (4.55%) JDA
2 1 (4.55%) Manugistics
Hemel Hempstead, Hertfordshire
Oscar
Salary: £20000 - £25000 per annum + Benefits
Posted: Yesterday
Basildon, Essex
Exposed Solutions
Salary: £45000 - £55000 per annum
Posted: 1 hour ago