The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 27 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 May 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 257 266 244
Rank change year-on-year
+9 -22
Permanent jobs citing Customer Engagement 12 17 28
As % of all permanent IT jobs located in the East of England 0.16% 0.20% 0.34%
As % of the Processes & Methodologies category 0.20% 0.26% 0.43%
Number of salaries quoted 8 9 20
Average salary £47,500 £25,000 £58,500
Average salary % change year-on-year
+90.00% -57.26%
90% offered a salary of more than £20,000 £25,000 £22,350
10% offered a salary of more than £61,500 £59,000 £85,000
UK excluding London average salary £50,000 £46,250 £47,500
% change year-on-year
+8.10% -2.63%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
6096 6650 6440
As % of all permanent IT jobs located in the East of England 80.70% 78.61% 77.90%
Number of salaries quoted 4984 5457 5529
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £65,000 £60,000 £65,000
UK excluding London average salary £44,750 £42,500 £40,000
% change year-on-year
+5.29% +6.25%

Customer Engagement
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the East of England

Customer Engagement
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the East of England region.

Customer Engagement Salary Trend in the East of England

Customer Engagement
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Customer Engagement across the East of England region over the 3 months to 27 May 2015.

Customer Engagement Salary Histogram in the East of England

Customer Engagement
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the East of England region over the 3 months to 27 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +9 6 £20,000 -67.34% 1
Norfolk - 3 - -
Cambridgeshire +9 2 £47,500 +5.55%
Bedfordshire +11 1 £52,500 +110.00%
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the East of England

For the 6 months to 27 May 2015, IT jobs across the East of England region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 8 (23.53%) HTML
1 8 (23.53%) CSS
2 6 (17.65%) Microsoft
2 6 (17.65%) Adobe
2 6 (17.65%) Finance
2 6 (17.65%) Office 365
2 6 (17.65%) Marketing
2 6 (17.65%) User Experience
3 5 (14.71%) Responsive Web Design
3 5 (14.71%) Lync
3 5 (14.71%) Service Delivery
3 5 (14.71%) Middleware
3 5 (14.71%) CMS
3 5 (14.71%) Zachman Framework
3 5 (14.71%) TOGAF
3 5 (14.71%) Active Directory
3 5 (14.71%) ITIL
3 5 (14.71%) JavaScript
3 5 (14.71%) PHP
4 4 (11.76%) SQL
4 4 (11.76%) WAN
4 4 (11.76%) Data Modelling
4 4 (11.76%) LAN
4 4 (11.76%) Stakeholder Management
4 4 (11.76%) Web Design
4 4 (11.76%) Service Management
4 4 (11.76%) Data Architecture
4 4 (11.76%) Degree
4 4 (11.76%) Line Management
4 4 (11.76%) Data Structures

Customer Engagement
Top Related IT Skills in the East of England by Category

For the 6 months to 27 May 2015, IT jobs across the East of England region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 5 (14.71%) CMS
1 5 (14.71%) Lync
2 2 (5.88%) SharePoint
2 2 (5.88%) MS Exchange
Applications
1 3 (8.82%) Photoshop
1 3 (8.82%) MS Excel
1 3 (8.82%) Adobe Creative Suite
2 1 (2.94%) MS Office
Business Applications
1 1 (2.94%) Unica
Cloud Services
1 6 (17.65%) Office 365
2 3 (8.82%) Microsoft Azure
Communications & Networking
1 4 (11.76%) LAN
1 4 (11.76%) WAN
2 2 (5.88%) DNS
2 2 (5.88%) Firewall
2 2 (5.88%) VoIP
2 2 (5.88%) WLAN
Database & Business Intelligence
1 3 (8.82%) MySQL
Development Applications
1 3 (8.82%) Dreamweaver
2 2 (5.88%) VSS/SourceSafe
General
1 6 (17.65%) Finance
1 6 (17.65%) Marketing
2 1 (2.94%) Telecoms
2 1 (2.94%) Legal
2 1 (2.94%) Advertising
Job Titles
1 9 (26.47%) Designer
2 5 (14.71%) Principal Architect
2 5 (14.71%) UX Designer
2 5 (14.71%) Architect
2 5 (14.71%) Consultant
2 5 (14.71%) Service Manager
3 4 (11.76%) Web Designer
3 4 (11.76%) Solutions Consultant
4 3 (8.82%) Junior Designer
4 3 (8.82%) Pre Sales Consultant
4 3 (8.82%) Delivery Manager
4 3 (8.82%) Junior Web Designer
4 3 (8.82%) Sales Consultant
4 3 (8.82%) Technical Consultant
4 3 (8.82%) Services Delivery Manager
4 3 (8.82%) Junior
4 3 (8.82%) Developer
5 2 (5.88%) IT Services Manager
5 2 (5.88%) IT Services Delivery Manager
5 2 (5.88%) Technical Design Authority
Libraries, Frameworks & Software Standards
1 8 (23.53%) HTML
1 8 (23.53%) CSS
2 5 (14.71%) Middleware
3 3 (8.82%) Ajax
3 3 (8.82%) HTML5
3 3 (8.82%) CSS3
3 3 (8.82%) XML
4 2 (5.88%) Twitter Bootstrap
4 2 (5.88%) jQuery
4 2 (5.88%) JSP
4 2 (5.88%) .NET
Miscellaneous
1 6 (17.65%) User Experience
2 4 (11.76%) Data Structures
3 2 (5.88%) Data Centre
3 2 (5.88%) W3C
3 2 (5.88%) Management Information System
3 2 (5.88%) E-Learning
3 2 (5.88%) Video Conferencing
Operating Systems
1 2 (5.88%) Windows
Processes & Methodologies
1 5 (14.71%) ITIL
1 5 (14.71%) Service Delivery
1 5 (14.71%) Zachman Framework
1 5 (14.71%) TOGAF
1 5 (14.71%) Responsive Web Design
2 4 (11.76%) Line Management
2 4 (11.76%) Stakeholder Management
2 4 (11.76%) Web Design
2 4 (11.76%) Data Architecture
2 4 (11.76%) Service Management
2 4 (11.76%) Data Modelling
3 3 (8.82%) E-Commerce
3 3 (8.82%) Content Management
3 3 (8.82%) Stakeholder Engagement
3 3 (8.82%) Digital Marketing
3 3 (8.82%) Performance Management
4 2 (5.88%) Mentoring
4 2 (5.88%) Supplier Management
4 2 (5.88%) Change Management
4 2 (5.88%) Project Management
Programming Languages
1 5 (14.71%) JavaScript
1 5 (14.71%) PHP
2 4 (11.76%) SQL
3 2 (5.88%) Java
Qualifications
1 4 (11.76%) Degree
2 1 (2.94%) MCP
2 1 (2.94%) MCSE
2 1 (2.94%) MCSA
2 1 (2.94%) Microsoft Certification
Quality Assurance & Compliance
1 3 (8.82%) SLA
2 2 (5.88%) WAI
System Software
1 5 (14.71%) Active Directory
Vendors
1 6 (17.65%) Microsoft
1 6 (17.65%) Adobe
2 3 (8.82%) Citrix
3 2 (5.88%) Remedy
3 2 (5.88%) ServiceNow
4 1 (2.94%) IBM
Watford
Recruitment Revolution Limited
Salary: £18,000 and £22,000 depending on experience plus Benefits
Posted: 25 days ago