The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the East of England region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 27 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 Jul 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 240 263 278
Rank change year-on-year
+23 +15
Permanent jobs citing Customer Engagement 5 15 6
As % of all permanent IT jobs located in the East of England 0.076% 0.20% 0.075%
As % of the Processes & Methodologies category 0.089% 0.23% 0.091%
Number of salaries quoted 4 15 6
Median salary £42,500 £52,500 £56,250
Median salary % change year-on-year
-19.04% -6.66%
UK excluding London median salary £50,000 £50,000 £52,500
% change year-on-year
- -4.76%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
5609 6447 6587
As % of all permanent IT jobs located in the East of England 85.19% 84.81% 82.53%
Number of salaries quoted 4725 5344 5433
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £31,500 £30,000 £31,000
10% offered a salary of more than £70,000 £67,500 £65,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Customer Engagement
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the East of England

Customer Engagement
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the East of England region.

Customer Engagement Salary Trend in the East of England

Customer Engagement
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the East of England region over the 3 months to 27 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +10 3 £42,500 -4.49%
Hertfordshire +9 1 - -
Bedfordshire - 1 £32,500 -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the East of England

For the 6 months to 27 July 2016, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region with a requirement for Customer Engagement.

1 6 (35.29%) Driving Licence
2 5 (29.41%) Microsoft
2 5 (29.41%) Finance
2 5 (29.41%) Stakeholder Management
2 5 (29.41%) Scrum
3 4 (23.53%) Active Directory
3 4 (23.53%) Project Management
3 4 (23.53%) Presales
3 4 (23.53%) Office 365
3 4 (23.53%) Microsoft Azure
4 3 (17.65%) Financial Analysis
4 3 (17.65%) Stakeholder Engagement
4 3 (17.65%) Continuous Improvement
4 3 (17.65%) Pharmaceutical
4 3 (17.65%) JavaScript
4 3 (17.65%) HTML
4 3 (17.65%) PRINCE2
4 3 (17.65%) GIS
4 3 (17.65%) ArcGIS
4 3 (17.65%) Back Office
5 2 (11.76%) Spring
5 2 (11.76%) TDD
5 2 (11.76%) Business Analysis
5 2 (11.76%) Java
5 2 (11.76%) CSS
5 2 (11.76%) SQL
5 2 (11.76%) ITIL
5 2 (11.76%) CRM
5 2 (11.76%) Web Development
5 2 (11.76%) Root Cause Analysis

Customer Engagement
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (17.65%) ArcGIS
2 1 (5.88%) CMS
2 1 (5.88%) JBoss
2 1 (5.88%) Tomcat
2 1 (5.88%) WordPress
Applications
1 1 (5.88%) MS Excel
1 1 (5.88%) MS Office
1 1 (5.88%) Photoshop
Business Applications
1 1 (5.88%) Dynamics CRM
Cloud Services
1 4 (23.53%) Microsoft Azure
1 4 (23.53%) Office 365
2 1 (5.88%) eCircle
2 1 (5.88%) GitHub
Communications & Networking
1 1 (5.88%) SMS
Database & Business Intelligence
1 3 (17.65%) GIS
2 1 (5.88%) SQL Server
Development Applications
1 2 (11.76%) Git (software)
2 1 (5.88%) Bitbucket
2 1 (5.88%) Bower
2 1 (5.88%) Grunt
2 1 (5.88%) gulp
2 1 (5.88%) jMock
2 1 (5.88%) Maven
General
1 5 (29.41%) Finance
2 3 (17.65%) Back Office
2 3 (17.65%) Pharmaceutical
3 2 (11.76%) Marketing
4 1 (5.88%) Retail
Job Titles
1 4 (23.53%) Cloud Consultant
1 4 (23.53%) Consultant
1 4 (23.53%) Project Manager
2 3 (17.65%) GIS Manager
2 3 (17.65%) GIS Project Manager
2 3 (17.65%) Software Project Manager
3 2 (11.76%) Analyst
3 2 (11.76%) Developer
3 2 (11.76%) Java Developer
4 1 (5.88%) 3rd Line Support
4 1 (5.88%) 3rd Line Support Analyst
4 1 (5.88%) Account Manager
4 1 (5.88%) Engagement Manager
4 1 (5.88%) IT Manager
4 1 (5.88%) PMO Manager
4 1 (5.88%) PMO Project Manager
4 1 (5.88%) Senior Account Manager
4 1 (5.88%) Senior IT Manager
4 1 (5.88%) Senior Manager
4 1 (5.88%) Support Analyst
Libraries, Frameworks & Software Standards
1 3 (17.65%) HTML
2 2 (11.76%) CSS
2 2 (11.76%) Spring
3 1 (5.88%) .NET
3 1 (5.88%) ASP.NET
3 1 (5.88%) ASP.NET MVC
3 1 (5.88%) CSS3
3 1 (5.88%) FreeMarker
3 1 (5.88%) Hibernate
3 1 (5.88%) HTML5
3 1 (5.88%) J2EE
3 1 (5.88%) Java EE
3 1 (5.88%) JAX-RS
3 1 (5.88%) jQuery
3 1 (5.88%) JSP
3 1 (5.88%) Node.js
3 1 (5.88%) RESTful
3 1 (5.88%) Web Services
Miscellaneous
1 6 (35.29%) Driving Licence
2 1 (5.88%) Analytical Skills
2 1 (5.88%) Blog
2 1 (5.88%) Client/Server
2 1 (5.88%) FMCG
2 1 (5.88%) Management Information System
2 1 (5.88%) NHS
Processes & Methodologies
1 5 (29.41%) Scrum
1 5 (29.41%) Stakeholder Management
2 4 (23.53%) Presales
2 4 (23.53%) Project Management
3 3 (17.65%) Continuous Improvement
3 3 (17.65%) Financial Analysis
3 3 (17.65%) PRINCE2
3 3 (17.65%) Stakeholder Engagement
4 2 (11.76%) Business Analysis
4 2 (11.76%) CRM
4 2 (11.76%) ITIL
4 2 (11.76%) Root Cause Analysis
4 2 (11.76%) TDD
4 2 (11.76%) Web Development
5 1 (5.88%) Analytics
5 1 (5.88%) Digital Marketing
5 1 (5.88%) Market Research
5 1 (5.88%) Product Management
5 1 (5.88%) Time Management
5 1 (5.88%) Unit Testing
Programming Languages
1 3 (17.65%) JavaScript
2 2 (11.76%) Java
2 2 (11.76%) SQL
3 1 (5.88%) C#
3 1 (5.88%) T-SQL
System Software
1 4 (23.53%) Active Directory
Vendors
1 5 (29.41%) Microsoft
2 1 (5.88%) Cognos
2 1 (5.88%) JD Edwards
2 1 (5.88%) JDA
2 1 (5.88%) Manugistics