The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the East of England region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 22 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Customer Engagement
England / East of England
Rank 211 252 239
Rank change year-on-year
+41 -13
Permanent jobs citing Customer Engagement 32 15 31
As % of all permanent IT jobs located in the East of England 0.55% 0.21% 0.43%
As % of the Processes & Methodologies category 0.63% 0.24% 0.50%
Number of salaries quoted 22 12 23
Median salary £52,500 £32,500 £52,500
Median salary % change year-on-year
+61.53% -38.09%
90% offered a salary of more than £47,500 £32,500 £34,000
10% offered a salary of more than £80,000 £49,500 £85,000
UK excluding London median salary £52,500 £50,000 £53,000
% change year-on-year
+5.00% -5.66%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
5093 6212 6165
As % of all permanent IT jobs located in the East of England 87.04% 87.01% 84.80%
Number of salaries quoted 4178 4979 4971
Median salary £46,614 £47,500 £45,000
Median salary % change year-on-year
-1.86% +5.55%
90% offered a salary of more than £31,500 £31,500 £30,000
10% offered a salary of more than £70,000 £70,000 £68,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the East of England

Customer Engagement
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the East of England region.

Customer Engagement Salary Trend in the East of England

Customer Engagement
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Customer Engagement across the East of England region over the 3 months to 22 February 2017.

Customer Engagement Salary Histogram in the East of England

Customer Engagement
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the East of England region over the 3 months to 22 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +19 26 £52,500 +61.53% 3
Hertfordshire +16 6 £52,500 +23.52%
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the East of England

For the 6 months to 22 February 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region with a requirement for Customer Engagement.

1 22 (43.14%) Cisco
1 22 (43.14%) Project Management
2 19 (37.25%) Service Delivery
2 19 (37.25%) Software Engineering
2 19 (37.25%) Degree
2 19 (37.25%) Presales
3 17 (33.33%) Finance
3 17 (33.33%) HP
3 17 (33.33%) Juniper
3 17 (33.33%) SQL
3 17 (33.33%) ITIL
4 15 (29.41%) MS Excel
4 15 (29.41%) Retail
5 14 (27.45%) Continuous Improvement
6 13 (25.49%) Line Management
6 13 (25.49%) IT Governance
6 13 (25.49%) CRM
6 13 (25.49%) SQL Server
6 13 (25.49%) PRINCE2
6 13 (25.49%) PMP
6 13 (25.49%) PMI Certification
7 12 (23.53%) CheckPoint
7 12 (23.53%) Service Management
7 12 (23.53%) Publishing
7 12 (23.53%) VMware
7 12 (23.53%) IBM
7 12 (23.53%) BMC
7 12 (23.53%) NetApp
7 12 (23.53%) EMC
7 12 (23.53%) ISEB

Customer Engagement
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (9.80%) Skype for Business
2 2 (3.92%) ArcGIS
Applications
1 15 (29.41%) MS Excel
2 3 (5.88%) MS PowerPoint
3 1 (1.96%) MS Office
Business Applications
1 1 (1.96%) SAP Oil and Gas
Cloud Services
1 12 (23.53%) Amazon AWS
1 12 (23.53%) Amazon EC2
1 12 (23.53%) IaaS
1 12 (23.53%) Microsoft Azure
1 12 (23.53%) PaaS
Communications & Networking
1 6 (11.76%) Unified Communications
2 5 (9.80%) LAN
2 5 (9.80%) Skype
2 5 (9.80%) WAN
2 5 (9.80%) Wireless
2 5 (9.80%) Wireless Security
Database & Business Intelligence
1 13 (25.49%) SQL Server
2 12 (23.53%) DB2
2 12 (23.53%) MySQL
3 2 (3.92%) GIS
Development Applications
1 1 (1.96%) SpecFlow
General
1 17 (33.33%) Finance
2 15 (29.41%) Retail
3 12 (23.53%) Publishing
4 9 (17.65%) Marketing
5 3 (5.88%) Back Office
6 1 (1.96%) Banking
6 1 (1.96%) Electronics
6 1 (1.96%) Manufacturing
6 1 (1.96%) Retail Banking
6 1 (1.96%) Telecoms
Job Titles
1 18 (35.29%) Architect
2 12 (23.53%) Solutions Architect
3 10 (19.61%) Consultant
3 10 (19.61%) Project Manager
4 7 (13.73%) IT Manager
4 7 (13.73%) IT Project Manager
4 7 (13.73%) IT Services Manager
4 7 (13.73%) Professional Services Manager
4 7 (13.73%) Professional Services Project Manager
5 6 (11.76%) Chief Architect
6 5 (9.80%) Cisco Consultant
6 5 (9.80%) Cisco Network Consultant
6 5 (9.80%) Cisco Presales Consultant
6 5 (9.80%) Cisco Wireless Consultant
6 5 (9.80%) Data Consultant
6 5 (9.80%) Network Consultant
6 5 (9.80%) Presales Consultant
6 5 (9.80%) Unified Communications Engineer
6 5 (9.80%) Wireless Network Consultant
7 3 (5.88%) Senior Manager
Libraries, Frameworks & Software Standards
1 1 (1.96%) .NET
1 1 (1.96%) AngularJS
1 1 (1.96%) ASP.NET
1 1 (1.96%) ASP.NET MVC
1 1 (1.96%) CSS
1 1 (1.96%) HTML
1 1 (1.96%) jQuery
Miscellaneous
1 12 (23.53%) CMDB
1 12 (23.53%) Computer Science
1 12 (23.53%) Data Centre
2 7 (13.73%) Management Information System
3 6 (11.76%) Analytical Skills
4 5 (9.80%) Blog
5 1 (1.96%) EPoS
5 1 (1.96%) IVR
Processes & Methodologies
1 22 (43.14%) Project Management
2 19 (37.25%) Presales
2 19 (37.25%) Service Delivery
2 19 (37.25%) Software Engineering
3 17 (33.33%) ITIL
4 14 (27.45%) Continuous Improvement
5 13 (25.49%) CRM
5 13 (25.49%) IT Governance
5 13 (25.49%) Line Management
5 13 (25.49%) PRINCE2
6 12 (23.53%) Business Development
6 12 (23.53%) Capacity Planning
6 12 (23.53%) Gantt Chart
6 12 (23.53%) ITIL V3
6 12 (23.53%) Requirements Analysis
6 12 (23.53%) Service Management
6 12 (23.53%) Technical Architecture
6 12 (23.53%) TOGAF
6 12 (23.53%) Zachman Framework
7 8 (15.69%) Agile Software Development
Programming Languages
1 17 (33.33%) SQL
2 1 (1.96%) Java
2 1 (1.96%) JavaScript
Qualifications
1 19 (37.25%) Degree
2 13 (25.49%) PMI Certification
2 13 (25.49%) PMP
3 12 (23.53%) ISEB
4 5 (9.80%) HNC
5 1 (1.96%) CISSP
5 1 (1.96%) PRINCE2 Certification
Quality Assurance & Compliance
1 5 (9.80%) SLA
2 1 (1.96%) QA
System Software
1 12 (23.53%) Virtual Machines
1 12 (23.53%) VMware Infrastructure
Systems Management
1 12 (23.53%) SCVMM
2 5 (9.80%) Cisco CUCM
2 5 (9.80%) Cisco UCCX
Vendors
1 22 (43.14%) Cisco
2 17 (33.33%) HP
2 17 (33.33%) Juniper
3 12 (23.53%) BMC
3 12 (23.53%) CheckPoint
3 12 (23.53%) Citrix
3 12 (23.53%) EMC
3 12 (23.53%) IBM
3 12 (23.53%) NetApp
3 12 (23.53%) Oracle
3 12 (23.53%) VMware
4 10 (19.61%) Microsoft
5 5 (9.80%) Aruba
6 1 (1.96%) Avaya
6 1 (1.96%) SAP
Dunstable, Bedfordshire
Sopra Banking Software UK
Salary: From £50,000 to £60,000 per annum Competitive salary + excellent benef
Posted: 5 days ago
Bedfordshire
Verticality Ltd
Salary: £50000 - £70000 per annum, Benefits Car, OTE, Training, Bonus
Posted: 5 days ago
Cambridge, Cambridgeshire
GO Partnership Ltd
Salary: Bonus + Benefits
Posted: 5 days ago
Cambridge, Cambridgeshire
ECM Selection
Salary: to £70,000 plus top benefits
Posted: 7 days ago
Cambridge
IQ Telecom
Salary: £45000 - £55000 per annum + 6k car, 20 OTE
Posted: 21 days ago