The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the East of England region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 27 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 229 249 260
Rank change year-on-year
+20 +11
Permanent jobs citing Customer Engagement 16 18 10
As % of all permanent IT jobs located in the East of England 0.26% 0.25% 0.13%
As % of the Processes & Methodologies category 0.30% 0.29% 0.16%
Number of salaries quoted 14 18 6
Median salary £42,500 £45,000 £52,500
Median salary % change year-on-year
-5.55% -14.28%
90% offered a salary of more than £33,000 £42,500 £35,000
10% offered a salary of more than £72,250 £70,750 £61,500
UK excluding London median salary £50,000 £45,000 £52,500
% change year-on-year
+11.11% -14.28%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
5375 6170 6268
As % of all permanent IT jobs located in the East of England 86.47% 85.03% 83.09%
Number of salaries quoted 4442 5211 5002
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £32,500 £31,000 £30,000
10% offered a salary of more than £70,500 £67,500 £67,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the East of England

Customer Engagement
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the East of England region.

Customer Engagement Salary Trend in the East of England

Customer Engagement
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Customer Engagement across the East of England region over the 3 months to 27 September 2016.

Customer Engagement Salary Histogram in the East of England

Customer Engagement
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the East of England region over the 3 months to 27 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +18 10 £42,500 -4.49%
Bedfordshire +9 3 £77,500 +56.56% 1
Hertfordshire +6 2 £60,000 +33.33% 2
Essex - 1 £35,000 - 1
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the East of England

For the 6 months to 27 September 2016, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region with a requirement for Customer Engagement.

1 7 (38.89%) Finance
2 6 (33.33%) Agile Software Development
3 5 (27.78%) Back Office
3 5 (27.78%) Financial Analysis
3 5 (27.78%) Continuous Improvement
3 5 (27.78%) GIS
3 5 (27.78%) ArcGIS
3 5 (27.78%) Stakeholder Management
3 5 (27.78%) Scrum
3 5 (27.78%) Project Management
4 4 (22.22%) SQL
4 4 (22.22%) MS Excel
5 3 (16.67%) E-Commerce
5 3 (16.67%) SLA
5 3 (16.67%) MS Office
5 3 (16.67%) HNC
5 3 (16.67%) PRINCE2
5 3 (16.67%) Time Management
5 3 (16.67%) Data Management
5 3 (16.67%) MS PowerPoint
5 3 (16.67%) Marketing
5 3 (16.67%) Mentoring
5 3 (16.67%) Coaching
5 3 (16.67%) Analytical Skills
5 3 (16.67%) People Management
6 2 (11.11%) Presales
6 2 (11.11%) Waterfall
6 2 (11.11%) IT Governance
6 2 (11.11%) Retail
6 2 (11.11%) Web Development

Customer Engagement
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (27.78%) ArcGIS
Applications
1 4 (22.22%) MS Excel
2 3 (16.67%) MS Office
2 3 (16.67%) MS PowerPoint
Database & Business Intelligence
1 5 (27.78%) GIS
General
1 7 (38.89%) Finance
2 5 (27.78%) Back Office
3 3 (16.67%) Marketing
4 2 (11.11%) Retail
5 1 (5.56%) Pharmaceutical
Job Titles
1 6 (33.33%) Project Manager
2 5 (27.78%) GIS Manager
2 5 (27.78%) GIS Project Manager
3 3 (16.67%) Consultant
3 3 (16.67%) Data Consultant
3 3 (16.67%) Software Project Manager
4 2 (11.11%) Agile Project Manager
4 2 (11.11%) Analyst
4 2 (11.11%) E-Commerce Manager
4 2 (11.11%) Governance Manager
4 2 (11.11%) Portfolio Manager
4 2 (11.11%) Product Owner
4 2 (11.11%) Senior E-Commerce Manager
4 2 (11.11%) Senior Manager
4 2 (11.11%) Senior Portfolio Manager
5 1 (5.56%) 3rd Line Support Analyst
5 1 (5.56%) Financial Analyst
5 1 (5.56%) PMO Manager
5 1 (5.56%) PMO Project Manager
5 1 (5.56%) Report Manager
Libraries, Frameworks & Software Standards
1 1 (5.56%) .NET
1 1 (5.56%) ASP.NET
1 1 (5.56%) ASP.NET MVC
1 1 (5.56%) CSS
1 1 (5.56%) HTML
Miscellaneous
1 3 (16.67%) Analytical Skills
2 2 (11.11%) IVR
3 1 (5.56%) Client/Server
3 1 (5.56%) FMCG
3 1 (5.56%) Management Information System
3 1 (5.56%) NHS
Processes & Methodologies
1 6 (33.33%) Agile Software Development
2 5 (27.78%) Continuous Improvement
2 5 (27.78%) Financial Analysis
2 5 (27.78%) Project Management
2 5 (27.78%) Scrum
2 5 (27.78%) Stakeholder Management
3 3 (16.67%) Coaching
3 3 (16.67%) Data Management
3 3 (16.67%) E-Commerce
3 3 (16.67%) Mentoring
3 3 (16.67%) People Management
3 3 (16.67%) PRINCE2
3 3 (16.67%) Time Management
4 2 (11.11%) B2B
4 2 (11.11%) B2C
4 2 (11.11%) CRM
4 2 (11.11%) IT Governance
4 2 (11.11%) Product Management
4 2 (11.11%) Programme Management
4 2 (11.11%) Web Development
Programming Languages
1 4 (22.22%) SQL
2 1 (5.56%) C#
2 1 (5.56%) JavaScript
2 1 (5.56%) T-SQL
Qualifications
1 3 (16.67%) HNC
2 2 (11.11%) CISSP
Quality Assurance & Compliance
1 3 (16.67%) SLA
Vendors
1 1 (5.56%) Cognos
1 1 (5.56%) JD Edwards
1 1 (5.56%) JDA
1 1 (5.56%) Manugistics
Hatfield, Hertfordshire
Understanding Recruitment
Salary: £22000 - £26000 per annum + benefits
Posted: Yesterday
Shoeburyness, Essex
Edward Carter Solutions
Salary: £35,000 - £37,000 per year + excellent package
Posted: 12 days ago
Hertfordshire
Ocado Technology
Salary: Competitive Salary
Posted: 14 days ago
Bedfordshire
Montash Associates
Salary: £70000 - £85000 per annum + bonus + benefits
Posted: 22 days ago