The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the East of England region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 28 June 2016 with a comparison to the same period over the previous 2 years.

3 months to
28 Jun 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 245 266 272
Rank change year-on-year
+21 +6
Permanent jobs citing Customer Engagement 2 13 11
As % of all permanent IT jobs located in the East of England 0.030% 0.17% 0.13%
As % of the Processes & Methodologies category 0.035% 0.20% 0.16%
Number of salaries quoted 1 13 6
Median salary £55,000 £47,500 £61,250
Median salary % change year-on-year
+15.78% -22.44%
UK excluding London median salary £50,000 £50,000 £55,000
% change year-on-year
- -9.09%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
5661 6473 6769
As % of all permanent IT jobs located in the East of England 85.81% 84.33% 82.36%
Number of salaries quoted 4789 5352 5592
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £32,000 £30,000 £31,500
10% offered a salary of more than £70,000 £67,500 £65,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Customer Engagement
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the East of England

Customer Engagement
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the East of England region.

Customer Engagement Salary Trend in the East of England

Customer Engagement
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the East of England region over the 3 months to 28 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +16 2 £55,000 +22.22% 1
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the East of England

For the 6 months to 28 June 2016, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region with a requirement for Customer Engagement.

1 6 (37.50%) Driving Licence
2 5 (31.25%) CRM
2 5 (31.25%) Microsoft
3 4 (25.00%) Active Directory
3 4 (25.00%) Project Management
3 4 (25.00%) MS Office
3 4 (25.00%) Retail
3 4 (25.00%) Logistics
3 4 (25.00%) Office 365
3 4 (25.00%) Presales
3 4 (25.00%) Microsoft Azure
3 4 (25.00%) MS Excel
4 3 (18.75%) Stakeholder Engagement
4 3 (18.75%) E-Commerce
4 3 (18.75%) Pharmaceutical
4 3 (18.75%) B2B
5 2 (12.50%) B2C
5 2 (12.50%) Finance
5 2 (12.50%) Stakeholder Management
5 2 (12.50%) ITIL
5 2 (12.50%) HTML
5 2 (12.50%) Java
5 2 (12.50%) JavaScript
5 2 (12.50%) Git (software)
5 2 (12.50%) Spring
5 2 (12.50%) Scrum
5 2 (12.50%) Marketing
6 1 (6.25%) Mentoring
6 1 (6.25%) Coaching
6 1 (6.25%) Analytical Skills

Customer Engagement
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.25%) CMS
1 1 (6.25%) JBoss
1 1 (6.25%) Tomcat
1 1 (6.25%) WordPress
Applications
1 4 (25.00%) MS Excel
1 4 (25.00%) MS Office
2 1 (6.25%) Photoshop
Business Applications
1 1 (6.25%) Dynamics CRM
Cloud Services
1 4 (25.00%) Microsoft Azure
1 4 (25.00%) Office 365
2 1 (6.25%) eCircle
2 1 (6.25%) GitHub
Communications & Networking
1 1 (6.25%) SMS
Database & Business Intelligence
1 1 (6.25%) SQL Server
Development Applications
1 2 (12.50%) Git (software)
2 1 (6.25%) Bitbucket
2 1 (6.25%) Bower
2 1 (6.25%) Grunt
2 1 (6.25%) gulp
2 1 (6.25%) jMock
2 1 (6.25%) Maven
General
1 4 (25.00%) Retail
2 3 (18.75%) Pharmaceutical
3 2 (12.50%) Finance
3 2 (12.50%) Marketing
Job Titles
1 4 (25.00%) Cloud Consultant
1 4 (25.00%) Consultant
2 3 (18.75%) E-Commerce Executive
3 2 (12.50%) Customer Executive
3 2 (12.50%) Developer
3 2 (12.50%) Java Developer
4 1 (6.25%) Account Manager
4 1 (6.25%) Analyst
4 1 (6.25%) Engagement Manager
4 1 (6.25%) IT Manager
4 1 (6.25%) PMO Manager
4 1 (6.25%) PMO Project Manager
4 1 (6.25%) Project Manager
4 1 (6.25%) Senior Account Manager
4 1 (6.25%) Senior IT Manager
4 1 (6.25%) Senior Manager
Libraries, Frameworks & Software Standards
1 2 (12.50%) HTML
1 2 (12.50%) Spring
2 1 (6.25%) CSS
2 1 (6.25%) CSS3
2 1 (6.25%) FreeMarker
2 1 (6.25%) Hibernate
2 1 (6.25%) HTML5
2 1 (6.25%) J2EE
2 1 (6.25%) Java EE
2 1 (6.25%) JAX-RS
2 1 (6.25%) jQuery
2 1 (6.25%) JSP
2 1 (6.25%) Node.js
2 1 (6.25%) RESTful
2 1 (6.25%) Web Services
Miscellaneous
1 6 (37.50%) Driving Licence
2 1 (6.25%) Analytical Skills
2 1 (6.25%) Blog
2 1 (6.25%) FMCG
2 1 (6.25%) NHS
Processes & Methodologies
1 5 (31.25%) CRM
2 4 (25.00%) Logistics
2 4 (25.00%) Presales
2 4 (25.00%) Project Management
3 3 (18.75%) B2B
3 3 (18.75%) E-Commerce
3 3 (18.75%) Stakeholder Engagement
4 2 (12.50%) B2C
4 2 (12.50%) ITIL
4 2 (12.50%) Scrum
4 2 (12.50%) Stakeholder Management
5 1 (6.25%) Agile Software Development
5 1 (6.25%) Business Analysis
5 1 (6.25%) Digital Marketing
5 1 (6.25%) OOP
5 1 (6.25%) Project Planning
5 1 (6.25%) TDD
5 1 (6.25%) Time Management
5 1 (6.25%) Unit Testing
5 1 (6.25%) Web Development
Programming Languages
1 2 (12.50%) Java
1 2 (12.50%) JavaScript
2 1 (6.25%) SQL
System Software
1 4 (25.00%) Active Directory
Vendors
1 5 (31.25%) Microsoft
2 1 (6.25%) Cognos
2 1 (6.25%) JD Edwards
2 1 (6.25%) JDA
2 1 (6.25%) Manugistics
Bedfordshire
Capita Internal Resourcing
Salary: £35000.00 - £40000.00 per annum
Posted: 5 days ago
Hemel Hempstead, Hertfordshire
Oscar
Salary: £20000 - £25000 per annum + Benefits
Posted: 4 days ago