The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 246 224 265
Rank change year-on-year
-22 +41
Permanent jobs citing Customer Engagement 14 19 20
As % of all permanent IT jobs located in the East of England 0.18% 0.27% 0.22%
As % of the Processes & Methodologies category 0.22% 0.34% 0.29%
Number of salaries quoted 9 13 19
Average salary £52,500 £41,000 £45,000
Average salary % change year-on-year
+28.04% -8.88%
90% offered a salary of more than £34,250 £29,600 £37,500
10% offered a salary of more than £84,400 £49,500 £108,693
UK excluding London average salary £45,000 £47,500 £50,000
% change year-on-year
-5.26% -5.00%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
6263 5568 6938
As % of all permanent IT jobs located in the East of England 79.98% 78.84% 76.05%
Number of salaries quoted 4951 4608 5905
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £30,000 £29,500 £29,000
10% offered a salary of more than £67,500 £60,000 £62,500
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Customer Engagement
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the East of England

Customer Engagement
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the East of England region.

Customer Engagement Salary Trend in the East of England

Customer Engagement
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Customer Engagement across the East of England region over the 3 months to 24 October 2014.

Customer Engagement Salary Histogram in the East of England

Customer Engagement
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the East of England region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bedfordshire -1 5 £43,750 +9.37% 1
Hertfordshire -22 5 £78,750 +75.00% 1
Cambridgeshire +5 2 - - 1
Essex - 2 - -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the East of England

For the 6 months to 24 October 2014, IT jobs across the East of England region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 7 (38.89%) Marketing
2 6 (33.33%) Finance
3 4 (22.22%) Management Information System
3 4 (22.22%) Zachman Framework
3 4 (22.22%) TOGAF
3 4 (22.22%) SAP
3 4 (22.22%) Data Modelling
3 4 (22.22%) Middleware
3 4 (22.22%) Banking
3 4 (22.22%) Retail
3 4 (22.22%) Data Architecture
3 4 (22.22%) Data Structures
4 3 (16.67%) Telecoms
4 3 (16.67%) Performance Management
4 3 (16.67%) Line Management
4 3 (16.67%) Social Media
4 3 (16.67%) Stakeholder Engagement
4 3 (16.67%) SWIFT
4 3 (16.67%) Business Development
4 3 (16.67%) SAP HR
4 3 (16.67%) B2B
4 3 (16.67%) Windows
4 3 (16.67%) CRM
4 3 (16.67%) ERP
4 3 (16.67%) PeopleSoft HRMS
4 3 (16.67%) HTML
4 3 (16.67%) Oracle
4 3 (16.67%) PeopleSoft
4 3 (16.67%) Stakeholder Management
4 3 (16.67%) VMware

Customer Engagement
Top Related IT Skills in the East of England by Category

For the 6 months to 24 October 2014, IT jobs across the East of England region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 2 (11.11%) CMS
Applications
1 2 (11.11%) Photoshop
Business Applications
1 3 (16.67%) PeopleSoft HRMS
1 3 (16.67%) SAP HR
2 1 (5.56%) SAP Oil and Gas
Cloud Services
1 1 (5.56%) Cloud Computing
1 1 (5.56%) Microsoft Azure
1 1 (5.56%) SaaS
1 1 (5.56%) PaaS
1 1 (5.56%) IaaS
1 1 (5.56%) IBM SmartCloud
Communications & Networking
1 2 (11.11%) Internet
2 1 (5.56%) NAS
2 1 (5.56%) SAN
General
1 7 (38.89%) Marketing
2 6 (33.33%) Finance
3 4 (22.22%) Banking
3 4 (22.22%) Retail
4 3 (16.67%) Manufacturing
4 3 (16.67%) Telecoms
5 1 (5.56%) Electronics
5 1 (5.56%) Billing
Job Titles
1 5 (27.78%) Consultant
2 4 (22.22%) Architect
3 3 (16.67%) Solutions Consultant
3 3 (16.67%) Principal Architect
4 2 (11.11%) Analyst
4 2 (11.11%) Marketing Executive
4 2 (11.11%) Designer
4 2 (11.11%) Email Marketing Executive
4 2 (11.11%) Project Manager
4 2 (11.11%) Service Manager
5 1 (5.56%) Business Consultant
5 1 (5.56%) Infrastructure Manager
5 1 (5.56%) Web Applications Developer
5 1 (5.56%) Delivery Manager
5 1 (5.56%) Client Services Manager
5 1 (5.56%) .NET Programmer
5 1 (5.56%) Web Programmer
5 1 (5.56%) Business Analyst
5 1 (5.56%) Developer
5 1 (5.56%) Infrastructure Project Manager
Libraries, Frameworks & Software Standards
1 4 (22.22%) Middleware
2 3 (16.67%) HTML
3 2 (11.11%) CSS
4 1 (5.56%) .NET
4 1 (5.56%) ASP.NET
4 1 (5.56%) JSON
4 1 (5.56%) jQuery
Miscellaneous
1 4 (22.22%) Management Information System
1 4 (22.22%) Data Structures
2 3 (16.67%) Social Media
2 3 (16.67%) SWIFT
3 2 (11.11%) Graphic Design
3 2 (11.11%) Ergonomics
4 1 (5.56%) DTV
4 1 (5.56%) Enterprise Software
4 1 (5.56%) Analytical Skills
Operating Systems
1 3 (16.67%) Windows
2 1 (5.56%) Linux
Processes & Methodologies
1 4 (22.22%) Data Modelling
1 4 (22.22%) Zachman Framework
1 4 (22.22%) TOGAF
1 4 (22.22%) Data Architecture
2 3 (16.67%) ERP
2 3 (16.67%) Performance Management
2 3 (16.67%) Stakeholder Engagement
2 3 (16.67%) Line Management
2 3 (16.67%) Stakeholder Management
2 3 (16.67%) Business Development
2 3 (16.67%) CRM
2 3 (16.67%) B2B
2 3 (16.67%) Project Management
3 2 (11.11%) E-Commerce
3 2 (11.11%) Web Design
3 2 (11.11%) Email Management
3 2 (11.11%) Matrix Management
3 2 (11.11%) Email Marketing
4 1 (5.56%) Digital Marketing
4 1 (5.56%) Time Management
Programming Languages
1 1 (5.56%) C#
1 1 (5.56%) JavaScript
1 1 (5.56%) PHP
1 1 (5.56%) SQL
1 1 (5.56%) Ruby
1 1 (5.56%) PowerShell
Qualifications
1 2 (11.11%) Degree
Quality Assurance & Compliance
1 1 (5.56%) SLA
System Software
1 1 (5.56%) VMware Infrastructure
1 1 (5.56%) Hyper-V
1 1 (5.56%) vSphere
Vendors
1 4 (22.22%) SAP
2 3 (16.67%) Oracle
2 3 (16.67%) PeopleSoft
2 3 (16.67%) VMware
3 2 (11.11%) Citrix
4 1 (5.56%) Tableau
4 1 (5.56%) IBM
4 1 (5.56%) Microsoft
4 1 (5.56%) HP
4 1 (5.56%) EMC
Cambridge, Cambridgeshire
Oho Group Ltd.
Salary: £23000 to £30000 per annum - Exceptional Benefits and Environment
Posted: Yesterday
Bedford
Capita - ITIN
Salary: £25000.00 - £30000.00 per annum
Posted: 8 days ago
Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 9 days ago