The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 256 256 209
Rank change year-on-year
0 -47
Permanent jobs citing Customer Engagement 8 7 44
As % of all permanent IT jobs located in the East of England 0.11% 0.091% 0.62%
As % of the Processes & Methodologies category 0.13% 0.11% 0.78%
Number of salaries quoted 8 6 21
Average salary £42,500 £52,500 £44,000
Average salary % change year-on-year
-19.04% +19.31%
90% offered a salary of more than £34,000 £35,000 £21,000
10% offered a salary of more than £58,500 £83,000 £65,000
UK excluding London average salary £45,000 £45,500 £44,000
% change year-on-year
-1.09% +3.40%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
6029 6172 5655
As % of all permanent IT jobs located in the East of England 82.07% 80.32% 79.16%
Number of salaries quoted 5069 4995 4766
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £31,250 £30,000 £30,000
10% offered a salary of more than £65,000 £62,500 £67,500
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Customer Engagement
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the East of England

Customer Engagement
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the East of England region.

Customer Engagement Salary Trend in the East of England

Customer Engagement
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Customer Engagement across the East of England region over the 3 months to 28 August 2015.

Customer Engagement Salary Histogram in the East of England

Customer Engagement
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the East of England region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -5 7 £42,500 -43.33%
Suffolk - 1 £40,000 -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the East of England

For the 6 months to 28 August 2015, IT jobs across the East of England region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 8 (40.00%) Degree
2 7 (35.00%) Service Management
2 7 (35.00%) Service Delivery
2 7 (35.00%) SQL
3 6 (30.00%) HTML
3 6 (30.00%) CSS
4 5 (25.00%) Adobe
4 5 (25.00%) Dreamweaver
4 5 (25.00%) SLA
4 5 (25.00%) BusinessObjects
4 5 (25.00%) E-Commerce
4 5 (25.00%) Photoshop
4 5 (25.00%) ITSM
4 5 (25.00%) CMS
4 5 (25.00%) Web Design
4 5 (25.00%) Content Management
5 3 (15.00%) User Experience
6 2 (10.00%) E-Learning
6 2 (10.00%) Finance
6 2 (10.00%) Management Information System
6 2 (10.00%) Change Management
6 2 (10.00%) Zachman Framework
6 2 (10.00%) TOGAF
6 2 (10.00%) Enterprise Architecture
6 2 (10.00%) MS Office
6 2 (10.00%) ITIL
6 2 (10.00%) Citrix
6 2 (10.00%) Microsoft
6 2 (10.00%) Active Directory
6 2 (10.00%) Middleware

Customer Engagement
Top Related IT Skills in the East of England by Category

For the 6 months to 28 August 2015, IT jobs across the East of England region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 5 (25.00%) CMS
Applications
1 5 (25.00%) Photoshop
2 2 (10.00%) MS Office
3 1 (5.00%) MS Excel
Cloud Services
1 1 (5.00%) Amazon AWS
1 1 (5.00%) Office 365
Communications & Networking
1 1 (5.00%) LAN
1 1 (5.00%) VoIP
1 1 (5.00%) WAN
Database & Business Intelligence
1 5 (25.00%) BusinessObjects
2 1 (5.00%) SQL Server Reporting Services
2 1 (5.00%) SQL Server Integration Services
2 1 (5.00%) Pentaho
2 1 (5.00%) MongoDB
2 1 (5.00%) NoSQL
2 1 (5.00%) Big Data
2 1 (5.00%) SQL Server 2012
2 1 (5.00%) Amazon Redshift
2 1 (5.00%) SQL Server
2 1 (5.00%) OLAP
2 1 (5.00%) Data Mining
Development Applications
1 5 (25.00%) Dreamweaver
General
1 2 (10.00%) Finance
2 1 (5.00%) Advertising
2 1 (5.00%) Marketing
2 1 (5.00%) Telecoms
Job Titles
1 7 (35.00%) Designer
2 6 (30.00%) Consultant
3 5 (25.00%) Junior
3 5 (25.00%) Web Designer
3 5 (25.00%) Junior Web Designer
3 5 (25.00%) Junior Designer
4 4 (20.00%) Payroll Consultant
4 4 (20.00%) Business Consultant
5 2 (10.00%) Pre Sales Consultant
5 2 (10.00%) Architect
5 2 (10.00%) Sales Consultant
5 2 (10.00%) Solutions Consultant
5 2 (10.00%) Principal Architect
5 2 (10.00%) Service Manager
5 2 (10.00%) UX Designer
6 1 (5.00%) IT Services Manager
6 1 (5.00%) Service Desk Team Leader
6 1 (5.00%) Services Delivery Manager
6 1 (5.00%) Delivery Manager
6 1 (5.00%) IT Services Delivery Manager
Libraries, Frameworks & Software Standards
1 6 (30.00%) HTML
1 6 (30.00%) CSS
2 2 (10.00%) Middleware
3 1 (5.00%) MDX
Miscellaneous
1 3 (15.00%) User Experience
2 2 (10.00%) Management Information System
2 2 (10.00%) E-Learning
3 1 (5.00%) Mathematics
Processes & Methodologies
1 7 (35.00%) Service Management
1 7 (35.00%) Service Delivery
2 5 (25.00%) ITSM
2 5 (25.00%) Web Design
2 5 (25.00%) E-Commerce
2 5 (25.00%) Content Management
3 2 (10.00%) Zachman Framework
3 2 (10.00%) TOGAF
3 2 (10.00%) ITIL
3 2 (10.00%) Change Management
3 2 (10.00%) Enterprise Architecture
4 1 (5.00%) Problem Management
4 1 (5.00%) Continuous Improvement
4 1 (5.00%) Customer Insight
4 1 (5.00%) Kimball Methodology
4 1 (5.00%) Analytics
4 1 (5.00%) Performance Tuning
4 1 (5.00%) Visual Analytics
4 1 (5.00%) Line Management
4 1 (5.00%) Data Management
Programming Languages
1 7 (35.00%) SQL
2 1 (5.00%) T-SQL
2 1 (5.00%) Java
2 1 (5.00%) JavaScript
Qualifications
1 8 (40.00%) Degree
2 1 (5.00%) Security Cleared
2 1 (5.00%) MCP
2 1 (5.00%) MCSE
2 1 (5.00%) MCSA
2 1 (5.00%) Microsoft Certification
Quality Assurance & Compliance
1 5 (25.00%) SLA
System Software
1 2 (10.00%) Active Directory
Vendors
1 5 (25.00%) Adobe
2 2 (10.00%) Citrix
2 2 (10.00%) Microsoft
3 1 (5.00%) Sage
3 1 (5.00%) Remedy
3 1 (5.00%) ServiceNow
Southend-On-Sea
Bluetownonline Ltd
Salary: £70000 - £85000 per annum
Posted: 26 days ago