The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the East of England region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 30 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
30 Aug 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 233 251 264
Rank change year-on-year
+18 +13
Permanent jobs citing Customer Engagement 8 16 8
As % of all permanent IT jobs located in the East of England 0.13% 0.22% 0.10%
As % of the Processes & Methodologies category 0.15% 0.26% 0.13%
Number of salaries quoted 6 16 7
Median salary £42,500 £44,750 £48,000
Median salary % change year-on-year
-5.02% -6.77%
90% offered a salary of more than £37,500 £30,000 £35,000
10% offered a salary of more than £60,000 £90,000 £81,000
UK excluding London median salary £50,000 £47,500 £52,500
% change year-on-year
+5.26% -9.52%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
5425 6183 6366
As % of all permanent IT jobs located in the East of England 85.62% 85.26% 82.94%
Number of salaries quoted 4605 5209 5157
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £32,000 £31,000 £30,000
10% offered a salary of more than £70,000 £67,500 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the East of England

Customer Engagement
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the East of England region.

Customer Engagement Salary Trend in the East of England

Customer Engagement
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Customer Engagement across the East of England region over the 3 months to 30 August 2016.

Customer Engagement Salary Histogram in the East of England

Customer Engagement
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the East of England region over the 3 months to 30 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +12 5 £42,500 -4.49% 1
Hertfordshire +12 2 £60,000 +33.33%
Bedfordshire +12 1 £32,500 -30.85%
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the East of England

For the 6 months to 30 August 2016, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region with a requirement for Customer Engagement.

1 5 (35.71%) Stakeholder Management
2 4 (28.57%) Scrum
2 4 (28.57%) Finance
3 3 (21.43%) GIS
3 3 (21.43%) ArcGIS
3 3 (21.43%) Project Management
3 3 (21.43%) MS Office
3 3 (21.43%) PRINCE2
3 3 (21.43%) MS Excel
3 3 (21.43%) CRM
3 3 (21.43%) Marketing
3 3 (21.43%) Back Office
3 3 (21.43%) Agile Software Development
3 3 (21.43%) Product Management
3 3 (21.43%) Financial Analysis
3 3 (21.43%) Continuous Improvement
3 3 (21.43%) Coaching
3 3 (21.43%) People Management
3 3 (21.43%) Presales
4 2 (14.29%) Web Development
4 2 (14.29%) Root Cause Analysis
4 2 (14.29%) TDD
4 2 (14.29%) IVR
4 2 (14.29%) Business Analysis
4 2 (14.29%) MS PowerPoint
4 2 (14.29%) IT Governance
4 2 (14.29%) JavaScript
4 2 (14.29%) Pharmaceutical
4 2 (14.29%) Microsoft
4 2 (14.29%) CISSP

Customer Engagement
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (21.43%) ArcGIS
Applications
1 3 (21.43%) MS Excel
1 3 (21.43%) MS Office
2 2 (14.29%) MS PowerPoint
Business Applications
1 1 (7.14%) Dynamics CRM
Cloud Services
1 1 (7.14%) GitHub
1 1 (7.14%) Microsoft Azure
1 1 (7.14%) Office 365
Database & Business Intelligence
1 3 (21.43%) GIS
2 1 (7.14%) SQL Server
Development Applications
1 1 (7.14%) Bitbucket
1 1 (7.14%) Git (software)
1 1 (7.14%) jMock
General
1 4 (28.57%) Finance
2 3 (21.43%) Back Office
2 3 (21.43%) Marketing
3 2 (14.29%) Pharmaceutical
4 1 (7.14%) Retail
Job Titles
1 4 (28.57%) Project Manager
2 3 (21.43%) GIS Manager
2 3 (21.43%) GIS Project Manager
2 3 (21.43%) Software Project Manager
3 2 (14.29%) Analyst
3 2 (14.29%) Governance Manager
3 2 (14.29%) Product Owner
4 1 (7.14%) 3rd Line Support
4 1 (7.14%) 3rd Line Support Analyst
4 1 (7.14%) Cloud Consultant
4 1 (7.14%) Consultant
4 1 (7.14%) Developer
4 1 (7.14%) Java Developer
4 1 (7.14%) PMO Manager
4 1 (7.14%) PMO Project Manager
4 1 (7.14%) Report Manager
4 1 (7.14%) Support Analyst
4 1 (7.14%) Training Manager
Libraries, Frameworks & Software Standards
1 1 (7.14%) .NET
1 1 (7.14%) ASP.NET
1 1 (7.14%) ASP.NET MVC
1 1 (7.14%) CSS
1 1 (7.14%) HTML
1 1 (7.14%) JAX-RS
1 1 (7.14%) RESTful
1 1 (7.14%) Spring
1 1 (7.14%) Web Services
Miscellaneous
1 2 (14.29%) IVR
2 1 (7.14%) Blog
2 1 (7.14%) Client/Server
2 1 (7.14%) Driving Licence
2 1 (7.14%) FMCG
2 1 (7.14%) Management Information System
2 1 (7.14%) NHS
Processes & Methodologies
1 5 (35.71%) Stakeholder Management
2 4 (28.57%) Scrum
3 3 (21.43%) Agile Software Development
3 3 (21.43%) Coaching
3 3 (21.43%) Continuous Improvement
3 3 (21.43%) CRM
3 3 (21.43%) Financial Analysis
3 3 (21.43%) People Management
3 3 (21.43%) Presales
3 3 (21.43%) PRINCE2
3 3 (21.43%) Product Management
3 3 (21.43%) Project Management
4 2 (14.29%) Business Analysis
4 2 (14.29%) IT Governance
4 2 (14.29%) Root Cause Analysis
4 2 (14.29%) TDD
4 2 (14.29%) Web Development
5 1 (7.14%) Project Planning
5 1 (7.14%) Time Management
5 1 (7.14%) Unit Testing
Programming Languages
1 2 (14.29%) JavaScript
2 1 (7.14%) C#
2 1 (7.14%) Java
2 1 (7.14%) SQL
2 1 (7.14%) T-SQL
Qualifications
1 2 (14.29%) CISSP
System Software
1 1 (7.14%) Active Directory
Vendors
1 2 (14.29%) Microsoft
2 1 (7.14%) Cognos
2 1 (7.14%) JD Edwards
2 1 (7.14%) JDA
2 1 (7.14%) Manugistics
Cambridgeshire
Edward Carter Solutions
Salary: £33000 Depending on experience
Posted: 5 days ago