The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 241 213 273
Rank change year-on-year
-28 +60
Permanent jobs citing Customer Engagement 10 36 16
As % of all permanent IT jobs located in the East of England 0.13% 0.50% 0.17%
As % of the Processes & Methodologies category 0.17% 0.65% 0.23%
Number of salaries quoted 6 16 16
Average salary £52,500 £44,000 £45,000
Average salary % change year-on-year
+19.31% -2.22%
90% offered a salary of more than £35,000 £30,500 £38,750
10% offered a salary of more than £61,500 £77,500 £108,693
UK excluding London average salary £45,500 £47,500 £52,500
% change year-on-year
-4.21% -9.52%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
6050 5578 6941
As % of all permanent IT jobs located in the East of England 79.56% 77.93% 75.71%
Number of salaries quoted 4818 4726 5886
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £67,500 £60,000 £65,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Customer Engagement
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the East of England

Customer Engagement
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the East of England region.

Customer Engagement Salary Trend in the East of England

Customer Engagement
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Customer Engagement across the East of England region over the 3 months to 22 September 2014.

Customer Engagement Salary Histogram in the East of England

Customer Engagement
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the East of England region over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bedfordshire -15 4 £52,500 +47.88% 1
Cambridgeshire 0 2 - -
Hertfordshire -30 2 £57,500 +30.68% 1
Essex - 2 - - 1
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the East of England

For the 6 months to 22 September 2014, IT jobs across the East of England region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 12 (57.14%) Marketing
2 9 (42.86%) Finance
3 8 (38.10%) CRM
3 8 (38.10%) E-Commerce
4 6 (28.57%) Time Management
4 6 (28.57%) Customer Insight
4 6 (28.57%) Analytical Skills
5 5 (23.81%) Campaign Management
5 5 (23.81%) Management Information System
5 5 (23.81%) Programme Management
5 5 (23.81%) Direct Marketing
6 4 (19.05%) Project Management
6 4 (19.05%) B2B
7 3 (14.29%) SAP HR
7 3 (14.29%) ERP
7 3 (14.29%) PeopleSoft HRMS
7 3 (14.29%) PeopleSoft
7 3 (14.29%) SAP
7 3 (14.29%) Windows
7 3 (14.29%) HTML
7 3 (14.29%) Oracle
7 3 (14.29%) Business Development
7 3 (14.29%) Banking
7 3 (14.29%) Retail
7 3 (14.29%) Social Media
7 3 (14.29%) Line Management
8 2 (9.52%) Middleware
8 2 (9.52%) Matrix Management
8 2 (9.52%) Performance Management
8 2 (9.52%) Data Architecture

Customer Engagement
Top Related IT Skills in the East of England by Category

For the 6 months to 22 September 2014, IT jobs across the East of England region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 2 (9.52%) CMS
Applications
1 2 (9.52%) Photoshop
Business Applications
1 3 (14.29%) SAP HR
1 3 (14.29%) PeopleSoft HRMS
2 1 (4.76%) WebTrends
2 1 (4.76%) Magento
2 1 (4.76%) Google Analytics
Communications & Networking
1 2 (9.52%) Internet
Database & Business Intelligence
1 1 (4.76%) SQL Server
1 1 (4.76%) SQL Server Reporting Services
1 1 (4.76%) SQL Server Analysis Services
General
1 12 (57.14%) Marketing
2 9 (42.86%) Finance
3 3 (14.29%) Banking
3 3 (14.29%) Retail
4 1 (4.76%) Telecoms
4 1 (4.76%) Manufacturing
4 1 (4.76%) Billing
Job Titles
1 5 (23.81%) Senior Manager
2 3 (14.29%) Consultant
2 3 (14.29%) Solutions Consultant
3 2 (9.52%) Marketing Executive
3 2 (9.52%) Designer
3 2 (9.52%) Email Marketing Executive
3 2 (9.52%) Service Manager
3 2 (9.52%) Architect
3 2 (9.52%) Project Manager
4 1 (4.76%) Developer
4 1 (4.76%) Analyst
4 1 (4.76%) Web Developer
4 1 (4.76%) Infrastructure Project Manager
4 1 (4.76%) Applications Developer
4 1 (4.76%) Programmer
4 1 (4.76%) Head of IT
4 1 (4.76%) .NET Programmer
4 1 (4.76%) Web Programmer
4 1 (4.76%) Principal Architect
4 1 (4.76%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 3 (14.29%) HTML
2 2 (9.52%) Middleware
2 2 (9.52%) CSS
3 1 (4.76%) ASP.NET
3 1 (4.76%) .NET
3 1 (4.76%) jQuery
Miscellaneous
1 6 (28.57%) Analytical Skills
2 5 (23.81%) Management Information System
3 3 (14.29%) Social Media
4 2 (9.52%) SWIFT
4 2 (9.52%) Graphic Design
4 2 (9.52%) Ergonomics
5 1 (4.76%) Enterprise Software
Operating Systems
1 3 (14.29%) Windows
Processes & Methodologies
1 8 (38.10%) CRM
1 8 (38.10%) E-Commerce
2 6 (28.57%) Time Management
2 6 (28.57%) Customer Insight
3 5 (23.81%) Campaign Management
3 5 (23.81%) Programme Management
3 5 (23.81%) Direct Marketing
4 4 (19.05%) Project Management
4 4 (19.05%) B2B
5 3 (14.29%) ERP
5 3 (14.29%) Business Development
5 3 (14.29%) Line Management
6 2 (9.52%) Matrix Management
6 2 (9.52%) Performance Management
6 2 (9.52%) Data Architecture
6 2 (9.52%) Email Marketing
6 2 (9.52%) Email Management
6 2 (9.52%) Stakeholder Engagement
6 2 (9.52%) Web Design
6 2 (9.52%) Stakeholder Management
Programming Languages
1 2 (9.52%) SQL
2 1 (4.76%) JavaScript
2 1 (4.76%) C#
Qualifications
1 2 (9.52%) Degree
Quality Assurance & Compliance
1 1 (4.76%) SLA
Vendors
1 3 (14.29%) PeopleSoft
1 3 (14.29%) SAP
1 3 (14.29%) Oracle
2 2 (9.52%) VMware
2 2 (9.52%) Citrix
3 1 (4.76%) CA
3 1 (4.76%) Epicor
3 1 (4.76%) Microsoft
3 1 (4.76%) Google
3 1 (4.76%) Tableau
Watford, Hertfordshire
People Source Consulting
Salary: £40000 - £70000 per annum + benefits
Posted: 3 hours ago
Bedford
Capita - ITIN
Salary: £30000.00 per annum
Posted: 2 days ago
Colchester
Recruitment Revolution Limited
Salary: £25,000 + Bonus
Posted: 13 days ago