The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the East of England region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 23 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
23 Jan 2017
Same period 2016 Same period 2015
Customer Engagement
England / East of England
Rank 212 245 229
Rank change year-on-year
+33 -16
Permanent jobs citing Customer Engagement 28 16 35
As % of all permanent IT jobs located in the East of England 0.48% 0.24% 0.48%
As % of the Processes & Methodologies category 0.55% 0.27% 0.57%
Number of salaries quoted 15 15 24
Median salary £55,000 £45,000 £51,250
Median salary % change year-on-year
+22.22% -12.19%
90% offered a salary of more than £47,500 £32,500 £37,500
10% offered a salary of more than £80,000 £62,500 £85,000
UK excluding London median salary £55,000 £52,500 £60,000
% change year-on-year
+4.76% -12.50%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
5125 5821 6125
As % of all permanent IT jobs located in the East of England 87.15% 85.69% 84.70%
Number of salaries quoted 4241 4767 4887
Median salary £47,500 £47,500 £45,000
Median salary % change year-on-year
- +5.55%
90% offered a salary of more than £32,500 £32,500 £30,000
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the East of England

Customer Engagement
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the East of England region.

Customer Engagement Salary Trend in the East of England

Customer Engagement
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Customer Engagement across the East of England region over the 3 months to 23 January 2017.

Customer Engagement Salary Histogram in the East of England

Customer Engagement
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the East of England region over the 3 months to 23 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +20 25 £67,500 +107.69% 4
Hertfordshire +12 3 £47,500 +5.55% 2
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the East of England

For the 6 months to 23 January 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region with a requirement for Customer Engagement.

1 17 (39.53%) Project Management
2 15 (34.88%) SQL
2 15 (34.88%) MS Excel
2 15 (34.88%) Finance
2 15 (34.88%) Presales
3 14 (32.56%) Service Delivery
3 14 (32.56%) Cisco
3 14 (32.56%) Software Engineering
3 14 (32.56%) Degree
4 13 (30.23%) Retail
4 13 (30.23%) CRM
4 13 (30.23%) ITIL
5 12 (27.91%) IT Governance
5 12 (27.91%) Continuous Improvement
6 11 (25.58%) Line Management
6 11 (25.58%) SQL Server
6 11 (25.58%) PMP
6 11 (25.58%) PMI Certification
6 11 (25.58%) Juniper
6 11 (25.58%) PRINCE2
6 11 (25.58%) HP
7 10 (23.26%) EMC
7 10 (23.26%) ISEB
7 10 (23.26%) Citrix
7 10 (23.26%) BMC
7 10 (23.26%) NetApp
7 10 (23.26%) DB2
7 10 (23.26%) MySQL
7 10 (23.26%) Oracle
7 10 (23.26%) IBM

Customer Engagement
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (6.98%) Skype for Business
2 2 (4.65%) ArcGIS
Applications
1 15 (34.88%) MS Excel
2 5 (11.63%) MS PowerPoint
3 3 (6.98%) MS Office
Business Applications
1 1 (2.33%) SAP Oil and Gas
Cloud Services
1 10 (23.26%) Amazon AWS
1 10 (23.26%) Amazon EC2
1 10 (23.26%) IaaS
1 10 (23.26%) Microsoft Azure
1 10 (23.26%) PaaS
Communications & Networking
1 4 (9.30%) Unified Communications
2 3 (6.98%) Skype
3 1 (2.33%) LAN
3 1 (2.33%) WAN
3 1 (2.33%) Wireless
3 1 (2.33%) Wireless Security
Database & Business Intelligence
1 11 (25.58%) SQL Server
2 10 (23.26%) DB2
2 10 (23.26%) MySQL
3 2 (4.65%) GIS
Development Applications
1 1 (2.33%) SpecFlow
General
1 15 (34.88%) Finance
2 13 (30.23%) Retail
3 10 (23.26%) Publishing
4 7 (16.28%) Marketing
5 3 (6.98%) Back Office
6 1 (2.33%) Banking
6 1 (2.33%) Electronics
6 1 (2.33%) Manufacturing
6 1 (2.33%) Retail Banking
6 1 (2.33%) Telecoms
Job Titles
1 16 (37.21%) Architect
2 10 (23.26%) Solutions Architect
3 7 (16.28%) Project Manager
4 6 (13.95%) Chief Architect
4 6 (13.95%) Consultant
5 5 (11.63%) Data Consultant
6 4 (9.30%) IT Manager
6 4 (9.30%) IT Project Manager
6 4 (9.30%) IT Services Manager
6 4 (9.30%) Professional Services Manager
6 4 (9.30%) Professional Services Project Manager
7 3 (6.98%) Product Owner
7 3 (6.98%) Senior Manager
7 3 (6.98%) Unified Communications Engineer
8 2 (4.65%) Agile Project Manager
8 2 (4.65%) E-Commerce Manager
8 2 (4.65%) Financial Analyst
8 2 (4.65%) GIS Manager
8 2 (4.65%) GIS Project Manager
8 2 (4.65%) Portfolio Manager
Libraries, Frameworks & Software Standards
1 1 (2.33%) .NET
1 1 (2.33%) AngularJS
1 1 (2.33%) ASP.NET
1 1 (2.33%) ASP.NET MVC
1 1 (2.33%) CSS
1 1 (2.33%) HTML
1 1 (2.33%) jQuery
Miscellaneous
1 10 (23.26%) CMDB
1 10 (23.26%) Computer Science
1 10 (23.26%) Data Centre
2 6 (13.95%) Analytical Skills
3 4 (9.30%) Management Information System
4 3 (6.98%) IVR
5 1 (2.33%) Blog
5 1 (2.33%) EPoS
Processes & Methodologies
1 17 (39.53%) Project Management
2 15 (34.88%) Presales
3 14 (32.56%) Service Delivery
3 14 (32.56%) Software Engineering
4 13 (30.23%) CRM
4 13 (30.23%) ITIL
5 12 (27.91%) Continuous Improvement
5 12 (27.91%) IT Governance
6 11 (25.58%) Line Management
6 11 (25.58%) PRINCE2
7 10 (23.26%) Agile Software Development
7 10 (23.26%) Business Development
7 10 (23.26%) Capacity Planning
7 10 (23.26%) Gantt Chart
7 10 (23.26%) ITIL V3
7 10 (23.26%) Requirements Analysis
7 10 (23.26%) Service Management
7 10 (23.26%) Technical Architecture
7 10 (23.26%) TOGAF
7 10 (23.26%) Zachman Framework
Programming Languages
1 15 (34.88%) SQL
2 1 (2.33%) Java
2 1 (2.33%) JavaScript
Qualifications
1 14 (32.56%) Degree
2 11 (25.58%) PMI Certification
2 11 (25.58%) PMP
3 10 (23.26%) ISEB
4 5 (11.63%) HNC
5 2 (4.65%) CISSP
6 1 (2.33%) PRINCE2 Certification
Quality Assurance & Compliance
1 5 (11.63%) SLA
2 1 (2.33%) QA
System Software
1 10 (23.26%) Virtual Machines
1 10 (23.26%) VMware Infrastructure
Systems Management
1 10 (23.26%) SCVMM
2 3 (6.98%) Cisco CUCM
2 3 (6.98%) Cisco UCCX
Vendors
1 14 (32.56%) Cisco
2 11 (25.58%) HP
2 11 (25.58%) Juniper
3 10 (23.26%) BMC
3 10 (23.26%) CheckPoint
3 10 (23.26%) Citrix
3 10 (23.26%) EMC
3 10 (23.26%) IBM
3 10 (23.26%) NetApp
3 10 (23.26%) Oracle
3 10 (23.26%) VMware
4 4 (9.30%) Microsoft
5 1 (2.33%) Aruba
5 1 (2.33%) Avaya
5 1 (2.33%) SAP
Hemel Hempstead, Hertfordshire
Stafford-Sharp Associates
Salary: £30000 - £60000 per annum
Posted: 2 days ago
Cambridge, Cambridgeshire
Empiric.com
Salary: From £50,000 to £55,000 per annum
Posted: 6 days ago
Cambridge, Cambridgeshire
Hiring People
Salary: £28k - 38k per year + Benefits
Posted: 5 days ago
Cambridge, Cambridgeshire
Hiring People
Salary: £28k - 38k per year + Benefits
Posted: 5 days ago
Cambridge, Cambridgeshire
Hiring People
Salary: £25k - 30k per year + Benefits
Posted: 5 days ago
Hemel Hempstead, Hertfordshire
Bristow Holland
Salary: From £35,000 to £60,000 per annum
Posted: 6 days ago
Colchester, Essex
Kyna Associates
Salary: £40000 - £45000 Per Annum benefits
Posted: 4 days ago