The first table below looks at the demand for Customer Engagement skills in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the East of England region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 257 209 254
Rank change year-on-year
-48 +45
Permanent jobs citing Customer Engagement 6 48 19
As % of all permanent IT jobs located in the East of England 0.075% 0.63% 0.22%
As % of the Processes & Methodologies category 0.096% 0.83% 0.30%
Number of salaries quoted 5 21 19
Average salary £75,000 £40,000 £40,000
Average salary % change year-on-year
+87.50% -
90% offered a salary of more than £47,000 £21,000 £25,000
10% offered a salary of more than £95,000 £58,500 £47,500
UK excluding London average salary £50,000 £43,250 £52,500
% change year-on-year
+15.60% -17.61%
Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
6243 5802 6362
As % of all permanent IT jobs located in the East of England 78.29% 75.93% 74.58%
Number of salaries quoted 5107 4856 5391
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £30,500 £30,000 £29,500
10% offered a salary of more than £67,500 £60,000 £62,500
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Customer Engagement
England

Customer Engagement
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the East of England

Customer Engagement
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the East of England region.

Customer Engagement Salary Trend in the East of England

Customer Engagement
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Customer Engagement across the East of England region over the 3 months to 31 July 2014.

Customer Engagement Salary Histogram in the East of England

Customer Engagement
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the East of England region over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -37 5 £75,000 +114.28% 1
Cambridgeshire +2 1 - -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the East of England

For the 6 months to 31 July 2014, IT jobs across the East of England region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 14 (48.28%) Time Management
2 13 (44.83%) Marketing
3 12 (41.38%) Finance
4 10 (34.48%) E-Commerce
5 9 (31.03%) CRM
5 9 (31.03%) Customer Insight
6 8 (27.59%) Campaign Management
6 8 (27.59%) Direct Marketing
6 8 (27.59%) Programme Management
7 6 (20.69%) Agile Software Development
7 6 (20.69%) CA
7 6 (20.69%) User Acceptance Testing
8 5 (17.24%) Management Information System
9 4 (13.79%) Stakeholder Management
9 4 (13.79%) Social Media
10 3 (10.34%) Facebook
10 3 (10.34%) Twitter
10 3 (10.34%) Graphic Design
10 3 (10.34%) jQuery
10 3 (10.34%) Games
10 3 (10.34%) XHTML
10 3 (10.34%) Photoshop
10 3 (10.34%) CSS
10 3 (10.34%) HTML
10 3 (10.34%) JavaScript
10 3 (10.34%) Oracle
10 3 (10.34%) ERP
10 3 (10.34%) Adobe
10 3 (10.34%) Dreamweaver
10 3 (10.34%) Banking

Customer Engagement
Top Related IT Skills in the East of England by Category

For the 6 months to 31 July 2014, IT jobs across the East of England region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Applications
1 3 (10.34%) Photoshop
1 3 (10.34%) Adobe Illustrator
Business Applications
1 1 (3.45%) Magento
1 1 (3.45%) WebTrends
1 1 (3.45%) Google Analytics
Cloud Services
1 1 (3.45%) SaaS
Database & Business Intelligence
1 1 (3.45%) SQL Server Analysis Services
1 1 (3.45%) SQL Server
1 1 (3.45%) SQL Server Reporting Services
Development Applications
1 3 (10.34%) Dreamweaver
General
1 13 (44.83%) Marketing
2 12 (41.38%) Finance
3 3 (10.34%) Games
3 3 (10.34%) Banking
4 2 (6.90%) Retail
5 1 (3.45%) Telecoms
5 1 (3.45%) Billing
5 1 (3.45%) Manufacturing
Job Titles
1 9 (31.03%) Senior Manager
2 3 (10.34%) Designer
2 3 (10.34%) Coordinator
2 3 (10.34%) Engagement Manager
3 2 (6.90%) Service Manager
3 2 (6.90%) Business Manager
3 2 (6.90%) Architect
4 1 (3.45%) Information Systems Manager
4 1 (3.45%) Commercial Analyst
4 1 (3.45%) Project Manager
4 1 (3.45%) Analyst
4 1 (3.45%) Services Delivery Manager
4 1 (3.45%) Head of IT
4 1 (3.45%) Systems Manager
4 1 (3.45%) Delivery Manager
4 1 (3.45%) Client Services Manager
4 1 (3.45%) Information Manager
4 1 (3.45%) Relationships Manager
4 1 (3.45%) Sales Director
4 1 (3.45%) Principal Architect
Libraries, Frameworks & Software Standards
1 3 (10.34%) jQuery
1 3 (10.34%) XHTML
1 3 (10.34%) CSS
1 3 (10.34%) HTML
2 2 (6.90%) Middleware
Miscellaneous
1 5 (17.24%) Management Information System
2 4 (13.79%) Social Media
3 3 (10.34%) Graphic Design
4 2 (6.90%) SWIFT
Operating Systems
1 2 (6.90%) Windows
Processes & Methodologies
1 14 (48.28%) Time Management
2 10 (34.48%) E-Commerce
3 9 (31.03%) CRM
3 9 (31.03%) Customer Insight
4 8 (27.59%) Campaign Management
4 8 (27.59%) Direct Marketing
4 8 (27.59%) Programme Management
5 6 (20.69%) Agile Software Development
5 6 (20.69%) User Acceptance Testing
6 4 (13.79%) Stakeholder Management
7 3 (10.34%) ERP
7 3 (10.34%) Web Design
8 2 (6.90%) Service Delivery
8 2 (6.90%) Web Analytics
8 2 (6.90%) Zachman Framework
8 2 (6.90%) TOGAF
8 2 (6.90%) Data Modelling
8 2 (6.90%) Analytics
8 2 (6.90%) Performance Management
8 2 (6.90%) Data Architecture
Programming Languages
1 3 (10.34%) JavaScript
2 1 (3.45%) SQL
Qualifications
1 2 (6.90%) Degree
Quality Assurance & Compliance
1 1 (3.45%) SLA
Vendors
1 6 (20.69%) CA
2 3 (10.34%) Facebook
2 3 (10.34%) Twitter
2 3 (10.34%) Oracle
2 3 (10.34%) Adobe
3 1 (3.45%) Tableau
3 1 (3.45%) Epicor
3 1 (3.45%) VMware
3 1 (3.45%) Citrix
3 1 (3.45%) Microsoft
3 1 (3.45%) Google
Hertfordshire
Certes Computing Ltd
Salary: £60000 - £90000 per annum
Posted: 6 days ago