The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 4 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Aug 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 252 258 202
Rank change year-on-year
+6 -56
Permanent jobs citing Customer Engagement 8 6 48
As % of all permanent IT jobs located in the East of England 0.11% 0.075% 0.63%
As % of the Processes & Methodologies category 0.13% 0.094% 0.80%
Number of salaries quoted 8 5 21
Average salary £42,500 £75,000 £40,000
Average salary % change year-on-year
-43.33% +87.50%
90% offered a salary of more than £20,000 £47,000 £21,000
10% offered a salary of more than £84,750 £95,000 £58,500
UK excluding London average salary £50,000 £48,750 £42,500
% change year-on-year
+2.56% +14.70%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
6055 6386 6008
As % of all permanent IT jobs located in the East of England 81.80% 80.34% 78.59%
Number of salaries quoted 5028 5219 5044
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £31,000 £31,000 £30,000
10% offered a salary of more than £65,000 £62,500 £67,500
UK excluding London average salary £45,000 £42,500 £41,000
% change year-on-year
+5.88% +3.65%

Customer Engagement
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the East of England

Customer Engagement
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the East of England region.

Customer Engagement Salary Trend in the East of England

Customer Engagement
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Customer Engagement across the East of England region over the 3 months to 4 August 2015.

Customer Engagement Salary Histogram in the East of England

Customer Engagement
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the East of England region over the 3 months to 4 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -1 8 £42,500 -43.33%
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the East of England

For the 6 months to 4 August 2015, IT jobs across the East of England region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 8 (32.00%) HTML
1 8 (32.00%) CSS
1 8 (32.00%) Adobe
2 7 (28.00%) Service Delivery
2 7 (28.00%) Degree
3 6 (24.00%) Service Management
3 6 (24.00%) User Experience
3 6 (24.00%) Web Design
4 5 (20.00%) CMS
4 5 (20.00%) SQL
4 5 (20.00%) E-Commerce
4 5 (20.00%) Photoshop
4 5 (20.00%) Dreamweaver
4 5 (20.00%) Content Management
5 4 (16.00%) SLA
6 3 (12.00%) Microsoft
6 3 (12.00%) MySQL
6 3 (12.00%) JavaScript
6 3 (12.00%) PHP
6 3 (12.00%) XML
6 3 (12.00%) ITIL
6 3 (12.00%) ITSM
6 3 (12.00%) Management Information System
6 3 (12.00%) Active Directory
6 3 (12.00%) BusinessObjects
6 3 (12.00%) Citrix
6 3 (12.00%) Ajax
6 3 (12.00%) Marketing
6 3 (12.00%) CSS3
6 3 (12.00%) Digital Marketing

Customer Engagement
Top Related IT Skills in the East of England by Category

For the 6 months to 4 August 2015, IT jobs across the East of England region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 5 (20.00%) CMS
2 1 (4.00%) Lync
Applications
1 5 (20.00%) Photoshop
2 3 (12.00%) Adobe Creative Suite
3 2 (8.00%) MS Office
4 1 (4.00%) MS Excel
Cloud Services
1 2 (8.00%) Office 365
2 1 (4.00%) Microsoft Azure
Communications & Networking
1 2 (8.00%) LAN
1 2 (8.00%) VoIP
1 2 (8.00%) WAN
Database & Business Intelligence
1 3 (12.00%) MySQL
1 3 (12.00%) BusinessObjects
Development Applications
1 5 (20.00%) Dreamweaver
General
1 3 (12.00%) Marketing
2 2 (8.00%) Finance
3 1 (4.00%) Advertising
3 1 (4.00%) Telecoms
Job Titles
1 11 (44.00%) Designer
2 6 (24.00%) Web Designer
3 5 (20.00%) Junior
3 5 (20.00%) Consultant
3 5 (20.00%) Junior Web Designer
3 5 (20.00%) Junior Designer
3 5 (20.00%) UX Designer
4 3 (12.00%) Service Manager
4 3 (12.00%) Pre Sales Consultant
4 3 (12.00%) Sales Consultant
4 3 (12.00%) Developer
5 2 (8.00%) Business Consultant
5 2 (8.00%) Architect
5 2 (8.00%) Services Delivery Manager
5 2 (8.00%) IT Services Manager
5 2 (8.00%) Payroll Consultant
5 2 (8.00%) Solutions Consultant
5 2 (8.00%) Principal Architect
5 2 (8.00%) Delivery Manager
5 2 (8.00%) IT Services Delivery Manager
Libraries, Frameworks & Software Standards
1 8 (32.00%) HTML
1 8 (32.00%) CSS
2 3 (12.00%) XML
2 3 (12.00%) Ajax
2 3 (12.00%) HTML5
2 3 (12.00%) CSS3
3 2 (8.00%) Middleware
Miscellaneous
1 6 (24.00%) User Experience
2 3 (12.00%) Management Information System
3 2 (8.00%) E-Learning
4 1 (4.00%) Mathematics
Processes & Methodologies
1 7 (28.00%) Service Delivery
2 6 (24.00%) Web Design
2 6 (24.00%) Service Management
3 5 (20.00%) E-Commerce
3 5 (20.00%) Content Management
4 3 (12.00%) Digital Marketing
4 3 (12.00%) Responsive Web Design
4 3 (12.00%) ITIL
4 3 (12.00%) ITSM
5 2 (8.00%) Zachman Framework
5 2 (8.00%) TOGAF
5 2 (8.00%) Change Management
5 2 (8.00%) Enterprise Architecture
6 1 (4.00%) Web Development
6 1 (4.00%) Problem Management
6 1 (4.00%) Supplier Management
6 1 (4.00%) Customer Insight
6 1 (4.00%) Line Management
6 1 (4.00%) Continuous Improvement
6 1 (4.00%) Project Management
Programming Languages
1 5 (20.00%) SQL
2 3 (12.00%) JavaScript
2 3 (12.00%) PHP
Qualifications
1 7 (28.00%) Degree
2 1 (4.00%) MCP
2 1 (4.00%) MCSE
2 1 (4.00%) MCSA
2 1 (4.00%) Microsoft Certification
Quality Assurance & Compliance
1 4 (16.00%) SLA
System Software
1 3 (12.00%) Active Directory
Vendors
1 8 (32.00%) Adobe
2 3 (12.00%) Citrix
2 3 (12.00%) Microsoft
3 2 (8.00%) Remedy
3 2 (8.00%) ServiceNow
4 1 (4.00%) Sage
Southend-On-Sea, Essex
Bluetownonline
Salary: £70000 - £85000 per annum
Posted: 8 hours ago