Permanent IT Jobs Contract IT Jobs
Job Type
Source

This section looks at the demand for the Customer Services Manager role in IT jobs within the East of England region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Customer Services Manager in their job title over the 3 months to 21 August 2008 with a comparison to the same period last year.

 Customer Service Manager
Location
3 months to
21 Aug 2008
Same period last year
Rank268291
Rank change on same period last yearUp+23
Matching permanent IT job ads21
As % of all UK permanent IT job ads sampled0.001 %0.000 %
As % of the category below0.017 %0.008 %
Salaries quoted20
Average minimum salary£36,667-
Average salary£41,667-
% change on same period last year-
Average maximum salary£46,667-
UK excluding London average salary£37,207£41,860
% change on same period last year-11.11 %
East of England IT Job Market, Job TitlesJob Titles
East of England
Matching permanent IT job ads1193012998
As % of all UK permanent IT job ads sampled6.420 %5.419 %
Salaries quoted1001011090
Average minimum salary£35,105£34,916
Average salary£38,187£37,963
% change on same period last year+0.59 %
Average maximum salary£41,268£41,009
UK excluding London average salary£38,072£39,428
% change on same period last year-3.43 %
Customer Services Manager EnglandCustomer Services Manager
England

Customer Services Manager
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Customer Services Manager across the East of England region as a proportion of the total demand within the Job Titles category.

East of England Customer Services Manager Demand Trend

Customer Services Manager
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Services Manager across the East of England region.

East of England Customer Services Manager Salary Trend

Customer Services Manager
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Services Manager within the East of England region over the 3 months to 21 August 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
CambridgeshireNew entry-2£46,250-
HertfordshireNew entry-1£32,500-
Customer Services Manager EnglandCustomer Services Manager
England

Customer Services Manager
Top 19 Related IT Skills

For the 6 months to 21 August 2008, IT jobs across the East of England region that cited Customer Services Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Services Manager in their job title.

15 (31.25 %)ITIL
15 (31.25 %)Project Management
24 (25.00 %)Business Analysis
24 (25.00 %)Marketing
24 (25.00 %)Management Information System
24 (25.00 %)Workflow
33 (18.75 %)Finance
42 (12.50 %)SQL
42 (12.50 %)CRM
51 (6.250 %)Great Plains
51 (6.250 %)Navision
51 (6.250 %)Exchequer
51 (6.250 %)Sage
51 (6.250 %)VBA
51 (6.250 %)SQL Server
51 (6.250 %)Pharmaceutical
51 (6.250 %)TETRA
51 (6.250 %)Pivotal CRM
51 (6.250 %)Document Management

Customer Services Manager
Top Related IT Skills by Category

For the 6 months to 21 August 2008, IT jobs across the East of England region that cited Customer Services Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Services Manager in their job title. Up to 20 skills are shown per category.

East of England IT Job Market, Business ApplicationsBusiness Applications
11 (6.250 %)Great Plains
11 (6.250 %)Navision
11 (6.250 %)Pivotal CRM
East of England IT Job Market, Communications & NetworkingCommunications & Networking
11 (6.250 %)TETRA
East of England IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
11 (6.250 %)SQL Server
East of England IT Job Market, GeneralGeneral
14 (25.00 %)Marketing
23 (18.75 %)Finance
31 (6.250 %)Pharmaceutical
East of England IT Job Market, MiscellaneousMiscellaneous
14 (25.00 %)Management Information System
East of England IT Job Market, Processes & MethodologiesProcesses & Methodologies
15 (31.25 %)ITIL
15 (31.25 %)Project Management
24 (25.00 %)Workflow
24 (25.00 %)Business Analysis
32 (12.50 %)CRM
41 (6.250 %)Document Management
East of England IT Job Market, Programming LanguagesProgramming Languages
12 (12.50 %)SQL
21 (6.250 %)VBA
East of England IT Job Market, VendorsVendors
11 (6.250 %)Exchequer
11 (6.250 %)Sage