The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Help Desk Analyst
Rank 244 223 234
Rank change year-on-year
-21 +11
Permanent jobs requiring a Help Desk Analyst 19 48 29
As % of all permanent IT jobs located in the East of England 0.25% 0.59% 0.37%
As % of the Job Titles category 0.26% 0.62% 0.39%
Number of salaries quoted 16 43 27
Average salary £21,000 £17,000 £20,500
Average salary % change year-on-year
+23.52% -17.07%
UK excluding London average salary £21,000 £20,500 £19,500
% change year-on-year
+2.43% +5.12%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7373 7760 7445
As % of all permanent IT jobs located in the East of England 95.53% 95.32% 95.03%
Number of salaries quoted 6138 6516 6436
Average salary £41,500 £41,500 £40,000
Average salary % change year-on-year
- +3.75%
90% offered a salary of more than £25,000 £26,000 £25,928
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the East of England

Help Desk Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the East of England region.

Help Desk Analyst Salary Trend in the East of England

Help Desk Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the East of England region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -10 14 £21,000 +27.27% 1
Cambridgeshire -1 3 £20,250 +1.25%
Bedfordshire +6 1 £23,000 +43.75%
Essex -9 1 £17,500 -12.50% 2
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 3 July 2015, IT jobs across the East of England region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 24 (48.98%) Windows
2 22 (44.90%) Microsoft
3 17 (34.69%) Windows 7
4 14 (28.57%) Active Directory
5 11 (22.45%) MS Excel
6 5 (10.20%) Windows Server 2008
6 5 (10.20%) Windows 8
6 5 (10.20%) Citrix
6 5 (10.20%) MS Office
6 5 (10.20%) ITIL
7 4 (8.16%) TCP/IP
7 4 (8.16%) VMware
7 4 (8.16%) Business Analysis
8 3 (6.12%) Problem Management
8 3 (6.12%) Time Management
8 3 (6.12%) VMware Infrastructure
8 3 (6.12%) SLA
8 3 (6.12%) UNIX
8 3 (6.12%) Windows XP
9 2 (4.08%) DHCP
9 2 (4.08%) DNS
9 2 (4.08%) SQL Server
9 2 (4.08%) Linux
9 2 (4.08%) Windows Server 2003
9 2 (4.08%) Windows Vista
9 2 (4.08%) Windows Server 2012
9 2 (4.08%) IaaS
9 2 (4.08%) Cloud Computing
9 2 (4.08%) Hyper-V
9 2 (4.08%) Open Source

Help Desk Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 3 July 2015, IT jobs across the East of England region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (2.04%) CMS
1 1 (2.04%) WorkSite
Applications
1 11 (22.45%) MS Excel
2 5 (10.20%) MS Office
3 1 (2.04%) Spreadsheet
Cloud Services
1 2 (4.08%) Cloud Computing
1 2 (4.08%) SaaS
1 2 (4.08%) PaaS
1 2 (4.08%) IaaS
Communications & Networking
1 4 (8.16%) TCP/IP
2 2 (4.08%) DNS
2 2 (4.08%) DHCP
Database & Business Intelligence
1 2 (4.08%) SQL Server
General
1 1 (2.04%) Electronics
1 1 (2.04%) Finance
1 1 (2.04%) Multimedia
1 1 (2.04%) Billing
Miscellaneous
1 1 (2.04%) Statistics
1 1 (2.04%) iSeries
Operating Systems
1 24 (48.98%) Windows
2 17 (34.69%) Windows 7
3 5 (10.20%) Windows 8
3 5 (10.20%) Windows Server 2008
4 3 (6.12%) UNIX
4 3 (6.12%) Windows XP
5 2 (4.08%) Windows Server 2003
5 2 (4.08%) Windows Vista
5 2 (4.08%) Linux
5 2 (4.08%) Windows Server 2012
Processes & Methodologies
1 5 (10.20%) ITIL
2 4 (8.16%) Business Analysis
3 3 (6.12%) Problem Management
3 3 (6.12%) Time Management
4 2 (4.08%) Open Source
4 2 (4.08%) Incident Management
5 1 (2.04%) Root Cause Analysis
5 1 (2.04%) Data Entry
5 1 (2.04%) Software Testing
5 1 (2.04%) CRM
5 1 (2.04%) Asset Management
Programming Languages
1 1 (2.04%) C
Qualifications
1 1 (2.04%) Microsoft Certification
1 1 (2.04%) ITIL Certification
1 1 (2.04%) Degree
Quality Assurance & Compliance
1 3 (6.12%) SLA
System Software
1 14 (28.57%) Active Directory
2 3 (6.12%) VMware Infrastructure
3 2 (4.08%) Hyper-V
Vendors
1 22 (44.90%) Microsoft
2 5 (10.20%) Citrix
3 4 (8.16%) VMware
4 1 (2.04%) NetApp
4 1 (2.04%) Cisco
4 1 (2.04%) IBM
4 1 (2.04%) HP
4 1 (2.04%) EMC
4 1 (2.04%) Intel
Brentwood, Essex
Next Move IT
Salary: £17000 - £24000 per annum + Benefits
Posted: Yesterday
Colchester, Essex
Bristow Holland
Salary: £16k - 20k per year
Posted: 5 days ago