The statistics below represent IT jobs advertised across the East of England region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 September 2016 with a comparison to same period over 2 years.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 230 225 228
Rank change year-on-year
-5 +3
Permanent jobs requiring a Help Desk Analyst 13 35 40
As % of all permanent IT jobs located in the East of England 0.21% 0.48% 0.53%
As % of the Job Titles category 0.22% 0.50% 0.54%
Number of salaries quoted 13 30 34
Median salary £22,500 £19,500 £22,000
Median salary % change year-on-year
+15.38% -11.36%
90% offered a salary of more than £20,000 £17,625 £16,800
10% offered a salary of more than £24,000 £26,750 £32,000
UK excluding London median salary £21,500 £20,750 £21,500
% change year-on-year
+3.61% -3.48%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
5970 7036 7373
As % of all permanent IT jobs located in the East of England 96.04% 96.07% 97.57%
Number of salaries quoted 4954 5969 5989
Median salary £43,500 £42,500 £41,500
Median salary % change year-on-year
+2.35% +2.40%
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £62,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Help Desk Analyst
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in the East of England

Help Desk Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the East of England region.

Help Desk Analyst Salary Trend in the East of England

Help Desk Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the East of England region over the 3 months to 28 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +16 4 £22,000 -14.56%
Hertfordshire 0 4 £20,000 +5.26% 1
Suffolk 0 4 £23,250 -7.00%
Essex +1 1 £24,000 +14.28% 1
Help Desk Analyst
England

Help Desk Analyst Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 28 September 2016, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Help Desk Analyst in the job title.

1 15 (50.00%) Windows
2 12 (40.00%) ITIL
3 11 (36.67%) MS Office
4 10 (33.33%) Active Directory
5 9 (30.00%) Degree
5 9 (30.00%) Microsoft
6 7 (23.33%) Windows 7
7 6 (20.00%) SLA
8 5 (16.67%) TCP/IP
8 5 (16.67%) Windows 8
9 4 (13.33%) Windows Server 2008
9 4 (13.33%) Windows Server
9 4 (13.33%) Windows Vista
9 4 (13.33%) Process Improvement
9 4 (13.33%) Root Cause Analysis
9 4 (13.33%) Problem Management
9 4 (13.33%) PL/SQL
9 4 (13.33%) SQL
10 3 (10.00%) MCP
10 3 (10.00%) MS Excel
10 3 (10.00%) MS Exchange
10 3 (10.00%) Office 365
11 2 (6.67%) Logistics
11 2 (6.67%) Network+ Certification
11 2 (6.67%) VMware
11 2 (6.67%) vSphere
11 2 (6.67%) VMware ESXi
11 2 (6.67%) Fat Client
11 2 (6.67%) Hyper-V
11 2 (6.67%) VMware Infrastructure

Help Desk Analyst Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (10.00%) MS Exchange
2 1 (3.33%) Blackberry Enterprise Server
2 1 (3.33%) Skype for Business
Applications
1 11 (36.67%) MS Office
2 3 (10.00%) MS Excel
Cloud Services
1 3 (10.00%) Office 365
Communications & Networking
1 5 (16.67%) TCP/IP
2 1 (3.33%) Firewall
2 1 (3.33%) LAN
Database & Business Intelligence
1 1 (3.33%) Oracle Database
General
1 1 (3.33%) Finance
1 1 (3.33%) Telecoms
Miscellaneous
1 2 (6.67%) Data Centre
1 2 (6.67%) Driving Licence
1 2 (6.67%) Fat Client
1 2 (6.67%) Thin Client
2 1 (3.33%) Analytical Skills
2 1 (3.33%) Blackberry
2 1 (3.33%) Handset
2 1 (3.33%) Video Conferencing
Operating Systems
1 15 (50.00%) Windows
2 7 (23.33%) Windows 7
3 5 (16.67%) Windows 8
4 4 (13.33%) Windows Server
4 4 (13.33%) Windows Server 2008
4 4 (13.33%) Windows Vista
5 2 (6.67%) Windows 10
5 2 (6.67%) Windows Server 2003
6 1 (3.33%) Linux
6 1 (3.33%) Windows Phone
Processes & Methodologies
1 12 (40.00%) ITIL
2 4 (13.33%) Problem Management
2 4 (13.33%) Process Improvement
2 4 (13.33%) Root Cause Analysis
3 2 (6.67%) Change Management
3 2 (6.67%) Logistics
3 2 (6.67%) Performance Monitoring
3 2 (6.67%) Virtual Environments
4 1 (3.33%) ITIL V3
4 1 (3.33%) Service Management
Programming Languages
1 4 (13.33%) PL/SQL
1 4 (13.33%) SQL
Qualifications
1 9 (30.00%) Degree
2 3 (10.00%) MCP
3 2 (6.67%) A+ Certification
3 2 (6.67%) Network+ Certification
4 1 (3.33%) ITIL Certification
Quality Assurance & Compliance
1 6 (20.00%) SLA
System Software
1 10 (33.33%) Active Directory
2 2 (6.67%) Hyper-V
2 2 (6.67%) Terminal Services
2 2 (6.67%) VMware ESXi
2 2 (6.67%) VMware Infrastructure
2 2 (6.67%) vSphere
Vendors
1 9 (30.00%) Microsoft
2 2 (6.67%) Citrix
2 2 (6.67%) Progress
2 2 (6.67%) Remedy
2 2 (6.67%) VMware
3 1 (3.33%) Cisco
3 1 (3.33%) Mitel
3 1 (3.33%) Oracle
3 1 (3.33%) Red Box
Hemel Hempstead, Hertfordshire
Understanding Recruitment
Salary: £17000 - £20000 per annum + benefits
Posted: 2 days ago
Bedfordshire
greywood
Salary: £17000 - £23000 per annum + Benefits
Posted: 15 days ago