The statistics below represent IT jobs advertised across the East of England region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 5 December 2016 with a comparison to same period over 2 years.

3 months to
5 Dec 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 235 218 236
Rank change year-on-year
-17 +18
Permanent jobs requiring a Help Desk Analyst 23 41 45
As % of all permanent IT jobs located in the East of England 0.36% 0.58% 0.56%
As % of the Job Titles category 0.37% 0.60% 0.58%
Number of salaries quoted 22 33 30
Median salary £21,000 £21,250 £21,500
Median salary % change year-on-year
-1.17% -1.16%
90% offered a salary of more than £18,500 £19,000 £16,500
10% offered a salary of more than £27,150 £27,500 £32,000
UK excluding London median salary £21,000 £21,000 £21,000
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6251 6878 7768
As % of all permanent IT jobs located in the East of England 96.63% 96.79% 96.32%
Number of salaries quoted 5100 5739 6361
Median salary £45,000 £44,000 £42,500
Median salary % change year-on-year
+2.27% +3.52%
90% offered a salary of more than £26,800 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Help Desk Analyst
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in the East of England

Help Desk Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the East of England region.

Help Desk Analyst Salary Trend in the East of England

Help Desk Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the East of England region over the 3 months to 5 December 2016.

Help Desk Analyst Salary Histogram in the East of England

Help Desk Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the East of England region over the 3 months to 5 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +1 15 £19,000 -
Suffolk -6 4 £24,000 -4.00%
Essex +14 2 £32,500 +25.00%
Cambridgeshire +2 2 £22,000 -16.19% 1
Help Desk Analyst
England

Help Desk Analyst Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 5 December 2016, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Help Desk Analyst in the job title.

1 17 (50.00%) Windows
2 15 (44.12%) ITIL
3 13 (38.24%) Microsoft
4 12 (35.29%) MS Office
4 12 (35.29%) Windows 7
5 11 (32.35%) Active Directory
6 9 (26.47%) Problem Management
6 9 (26.47%) Windows Server 2008
6 9 (26.47%) Windows Server
6 9 (26.47%) Process Improvement
7 7 (20.59%) TCP/IP
7 7 (20.59%) MS Excel
8 6 (17.65%) PL/SQL
8 6 (17.65%) SQL
8 6 (17.65%) SLA
8 6 (17.65%) Degree
8 6 (17.65%) Windows Vista
8 6 (17.65%) Root Cause Analysis
9 5 (14.71%) Data Centre
9 5 (14.71%) Hyper-V
9 5 (14.71%) VMware ESXi
9 5 (14.71%) vSphere
9 5 (14.71%) Fat Client
9 5 (14.71%) VMware Infrastructure
9 5 (14.71%) Thin Client
9 5 (14.71%) Terminal Services
9 5 (14.71%) Change Management
9 5 (14.71%) VMware
10 4 (11.76%) Windows Server 2003
10 4 (11.76%) Windows 10

Help Desk Analyst Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (5.88%) MS Exchange
2 1 (2.94%) Skype for Business
Applications
1 12 (35.29%) MS Office
2 7 (20.59%) MS Excel
Communications & Networking
1 7 (20.59%) TCP/IP
2 2 (5.88%) LAN
2 2 (5.88%) WAN
3 1 (2.94%) Remote Desktop
General
1 2 (5.88%) Finance
2 1 (2.94%) Telecoms
Miscellaneous
1 5 (14.71%) Data Centre
1 5 (14.71%) Fat Client
1 5 (14.71%) Thin Client
2 1 (2.94%) Analytical Skills
2 1 (2.94%) iPad
2 1 (2.94%) Smartphone
2 1 (2.94%) Video Conferencing
Operating Systems
1 17 (50.00%) Windows
2 12 (35.29%) Windows 7
3 9 (26.47%) Windows Server
3 9 (26.47%) Windows Server 2008
4 6 (17.65%) Windows Vista
5 4 (11.76%) Windows 10
5 4 (11.76%) Windows Server 2003
6 3 (8.82%) Windows 8
7 1 (2.94%) Windows XP
Processes & Methodologies
1 15 (44.12%) ITIL
2 9 (26.47%) Problem Management
2 9 (26.47%) Process Improvement
3 6 (17.65%) Root Cause Analysis
4 5 (14.71%) Change Management
5 3 (8.82%) ITIL V3
6 2 (5.88%) Virtual Environments
7 1 (2.94%) Service Management
Programming Languages
1 6 (17.65%) PL/SQL
1 6 (17.65%) SQL
Qualifications
1 6 (17.65%) Degree
2 1 (2.94%) MCP
Quality Assurance & Compliance
1 6 (17.65%) SLA
System Software
1 11 (32.35%) Active Directory
2 5 (14.71%) Hyper-V
2 5 (14.71%) Terminal Services
2 5 (14.71%) VMware ESXi
2 5 (14.71%) VMware Infrastructure
2 5 (14.71%) vSphere
Vendors
1 13 (38.24%) Microsoft
2 5 (14.71%) VMware
3 2 (5.88%) Citrix