The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 230 224 255
Rank change year-on-year
-6 +31
Permanent jobs requiring a Help Desk Analyst 37 24 31
As % of all permanent IT jobs located in the East of England 0.47% 0.35% 0.34%
As % of the Job Titles category 0.49% 0.36% 0.36%
Number of salaries quoted 25 22 27
Average salary £20,500 £16,500 £22,000
Average salary % change year-on-year
+24.24% -25.00%
90% offered a salary of more than £16,500 £15,800 £15,000
10% offered a salary of more than £23,400 £23,400 £28,000
UK excluding London average salary £20,500 £20,500 £19,500
% change year-on-year
- +5.12%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7518 6602 8652
As % of all permanent IT jobs located in the East of England 94.60% 96.39% 95.84%
Number of salaries quoted 6170 5312 7504
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the East of England

Help Desk Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the East of England region.

Help Desk Analyst Salary Trend in the East of England

Help Desk Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the East of England region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -9 17 £17,000 +3.03%
Cambridgeshire -2 14 £21,500 -8.51% 1
Suffolk +6 2 £24,750 +15.11%
Essex -15 2 £15,500 -10.14% 4
Norfolk - 1 £20,500 -
Bedfordshire - 1 £20,500 -
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 19 December 2014, IT jobs across the East of England region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 53 (73.61%) Windows
2 38 (52.78%) Microsoft
3 28 (38.89%) Windows XP
4 24 (33.33%) ITIL
5 23 (31.94%) MS Office
5 23 (31.94%) MS Excel
6 22 (30.56%) Windows 7
7 20 (27.78%) Active Directory
8 12 (16.67%) TCP/IP
9 9 (12.50%) Windows Server 2003
9 9 (12.50%) Windows Vista
9 9 (12.50%) Windows Server 2008
9 9 (12.50%) Legal
10 7 (9.72%) Incident Management
11 6 (8.33%) Workflow
11 6 (8.33%) Document Management
11 6 (8.33%) Citrix
11 6 (8.33%) WorkSite
12 4 (5.56%) SLA
13 3 (4.17%) MS Exchange
14 2 (2.78%) ITIL Foundation Certificate
14 2 (2.78%) Law
14 2 (2.78%) MS PowerPoint
15 1 (1.39%) VMware
15 1 (1.39%) Problem Management
15 1 (1.39%) Root Cause Analysis
15 1 (1.39%) SAN
15 1 (1.39%) Microsoft Certification
15 1 (1.39%) ITIL Certification
15 1 (1.39%) Degree

Help Desk Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 19 December 2014, IT jobs across the East of England region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (8.33%) WorkSite
2 3 (4.17%) MS Exchange
Applications
1 23 (31.94%) MS Office
1 23 (31.94%) MS Excel
2 2 (2.78%) MS PowerPoint
Communications & Networking
1 12 (16.67%) TCP/IP
2 1 (1.39%) SAN
General
1 9 (12.50%) Legal
2 2 (2.78%) Law
3 1 (1.39%) Telecoms
Operating Systems
1 53 (73.61%) Windows
2 28 (38.89%) Windows XP
3 22 (30.56%) Windows 7
4 9 (12.50%) Windows Server 2003
4 9 (12.50%) Windows Vista
4 9 (12.50%) Windows Server 2008
5 1 (1.39%) Windows 8
Processes & Methodologies
1 24 (33.33%) ITIL
2 7 (9.72%) Incident Management
3 6 (8.33%) Workflow
3 6 (8.33%) Document Management
4 1 (1.39%) Problem Management
4 1 (1.39%) Root Cause Analysis
Programming Languages
1 1 (1.39%) SQL
Qualifications
1 2 (2.78%) ITIL Foundation Certificate
2 1 (1.39%) Microsoft Certification
2 1 (1.39%) ITIL Certification
2 1 (1.39%) Degree
Quality Assurance & Compliance
1 4 (5.56%) SLA
System Software
1 20 (27.78%) Active Directory
Vendors
1 38 (52.78%) Microsoft
2 6 (8.33%) Citrix
3 1 (1.39%) VMware
Essex
Ashdown IT
Salary: £20000 per annum
Posted: 20 hours ago
Peterborough, Cambridgeshire
Circle Recruitment
Salary: £20000 - £25000 per annum + bens
Posted: 2 days ago
Chelmsford
Capita - ITIN
Salary: £15000 - £16000 per annum
Posted: 15 days ago