The statistics below represent IT jobs advertised across the East of England region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 2 May 2016 with a comparison to same period over 2 years.

3 months to
2 May 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 245 257 242
Rank change year-on-year
+12 -15
Permanent jobs requiring a Help Desk Analyst 22 26 49
As % of all permanent IT jobs located in the East of England 0.32% 0.34% 0.56%
As % of the Job Titles category 0.33% 0.35% 0.58%
Number of salaries quoted 22 20 44
Median salary £20,000 £22,000 £16,000
Median salary % change year-on-year
-9.09% +37.50%
90% offered a salary of more than £19,000 £18,200 £15,700
10% offered a salary of more than £26,900 £22,000 £23,400
UK excluding London median salary £22,000 £21,000 £21,000
% change year-on-year
+4.76% -
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6630 7520 8486
As % of all permanent IT jobs located in the East of England 95.71% 97.59% 97.48%
Number of salaries quoted 5474 6159 7050
Median salary £44,000 £42,500 £40,000
Median salary % change year-on-year
+3.52% +6.25%
90% offered a salary of more than £26,500 £25,000 £25,000
10% offered a salary of more than £65,000 £57,500 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Analyst
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in the East of England

Help Desk Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the East of England region.

Help Desk Analyst Salary Trend in the East of England

Help Desk Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the East of England region over the 3 months to 2 May 2016.

Help Desk Analyst Salary Histogram in the East of England

Help Desk Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the East of England region over the 3 months to 2 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +23 17 £19,000 -9.52% 1
Essex +13 3 £20,000 - 3
Bedfordshire -10 2 £21,250 -3.40% 1
Help Desk Analyst
England

Help Desk Analyst Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 2 May 2016, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Help Desk Analyst in the job title.

1 22 (44.90%) Windows
2 20 (40.82%) Microsoft
3 16 (32.65%) SLA
4 15 (30.61%) Degree
5 13 (26.53%) MS Excel
5 13 (26.53%) Windows 7
6 11 (22.45%) MS Office
7 9 (18.37%) ITIL
8 8 (16.33%) Active Directory
8 8 (16.33%) Windows 8
9 6 (12.24%) Citrix
9 6 (12.24%) SQL
9 6 (12.24%) Progress
9 6 (12.24%) Logistics
9 6 (12.24%) MS PowerPoint
10 5 (10.20%) Incident Management
10 5 (10.20%) Problem Management
10 5 (10.20%) Microsoft Certification
11 4 (8.16%) A+ Certification
11 4 (8.16%) CCNA
11 4 (8.16%) Cisco Certification
11 4 (8.16%) MCSE
11 4 (8.16%) PL/SQL
11 4 (8.16%) MCP
11 4 (8.16%) HND
11 4 (8.16%) Computer Science
11 4 (8.16%) Network+ Certification
11 4 (8.16%) Root Cause Analysis
11 4 (8.16%) Windows Server 2008
12 3 (6.12%) Driving Licence

Help Desk Analyst Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.04%) CMS
Applications
1 13 (26.53%) MS Excel
2 11 (22.45%) MS Office
3 6 (12.24%) MS PowerPoint
4 1 (2.04%) Spreadsheet
Cloud Services
1 2 (4.08%) Office 365
Communications & Networking
1 3 (6.12%) TCP/IP
2 1 (2.04%) Remote Desktop
General
1 2 (4.08%) Retail
2 1 (2.04%) Billing
2 1 (2.04%) Electronics
Miscellaneous
1 4 (8.16%) Computer Science
2 3 (6.12%) Driving Licence
3 1 (2.04%) Analytical Skills
Operating Systems
1 22 (44.90%) Windows
2 13 (26.53%) Windows 7
3 8 (16.33%) Windows 8
4 4 (8.16%) Windows Server 2008
5 2 (4.08%) Unix
5 2 (4.08%) Windows Server
5 2 (4.08%) Windows Server 2003
5 2 (4.08%) Windows Server 2012
5 2 (4.08%) Windows Vista
Processes & Methodologies
1 9 (18.37%) ITIL
2 6 (12.24%) Logistics
3 5 (10.20%) Incident Management
3 5 (10.20%) Problem Management
4 4 (8.16%) Root Cause Analysis
5 3 (6.12%) ITSM
5 3 (6.12%) Service Management
6 2 (4.08%) Asset Management
6 2 (4.08%) IT Asset Management
6 2 (4.08%) Performance Monitoring
6 2 (4.08%) Process Improvement
7 1 (2.04%) CRM
7 1 (2.04%) Project Management
Programming Languages
1 6 (12.24%) SQL
2 4 (8.16%) PL/SQL
3 1 (2.04%) C
Qualifications
1 15 (30.61%) Degree
2 5 (10.20%) Microsoft Certification
3 4 (8.16%) A+ Certification
3 4 (8.16%) CCNA
3 4 (8.16%) Cisco Certification
3 4 (8.16%) HND
3 4 (8.16%) MCP
3 4 (8.16%) MCSE
3 4 (8.16%) Network+ Certification
Quality Assurance & Compliance
1 16 (32.65%) SLA
System Software
1 8 (16.33%) Active Directory
2 1 (2.04%) VMware Infrastructure
Vendors
1 20 (40.82%) Microsoft
2 6 (12.24%) Citrix
2 6 (12.24%) Progress
3 3 (6.12%) Cisco
4 2 (4.08%) Dell
4 2 (4.08%) HP
4 2 (4.08%) Oracle
4 2 (4.08%) Remedy
4 2 (4.08%) Spiceworks
5 1 (2.04%) VMware
Bedford, Bedfordshire
ReThink Recruitment
Salary: £21000.00 - £25000.00 per annum + Bonus, Bens
Posted: 6 days ago