The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 6 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Mar 2015
Same period 2014 Same period 2013
Help Desk Analyst
Rank 224 236 248
Rank change year-on-year
+12 +12
Permanent jobs requiring a Help Desk Analyst 31 29 20
As % of all permanent IT jobs located in the East of England 0.44% 0.41% 0.25%
As % of the Job Titles category 0.46% 0.43% 0.26%
Number of salaries quoted 27 28 16
Average salary £22,000 £16,500 £17,000
Average salary % change year-on-year
+33.33% -2.94%
90% offered a salary of more than £17,000 £15,550 £15,250
10% offered a salary of more than £22,500 £25,450 £21,250
UK excluding London average salary £21,000 £19,500 £20,000
% change year-on-year
+7.69% -2.50%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6785 6815 7698
As % of all permanent IT jobs located in the East of England 95.82% 95.72% 95.10%
Number of salaries quoted 5452 5588 6638
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £26,000 £25,500
10% offered a salary of more than £62,500 £57,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the East of England

Help Desk Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the East of England region.

Help Desk Analyst Salary Trend in the East of England

Help Desk Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the East of England region over the 3 months to 6 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -10 17 £19,000 +15.15%
Bedfordshire +20 10 £22,000 +37.50% 1
Cambridgeshire +5 4 £22,500 +9.75% 1
Suffolk - 4 £22,500 -
Essex -8 2 £15,500 - 1
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 6 March 2015, IT jobs across the East of England region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 41 (62.12%) Windows
2 34 (51.52%) Microsoft
3 24 (36.36%) ITIL
3 24 (36.36%) Windows 7
4 21 (31.82%) Windows XP
5 20 (30.30%) MS Excel
6 13 (19.70%) MS Office
7 11 (16.67%) Active Directory
8 9 (13.64%) TCP/IP
8 9 (13.64%) Windows Server 2008
9 8 (12.12%) Incident Management
10 7 (10.61%) Windows 8
11 6 (9.09%) Windows Vista
11 6 (9.09%) Citrix
11 6 (9.09%) Windows Server 2003
12 5 (7.58%) SLA
12 5 (7.58%) Time Management
13 4 (6.06%) Problem Management
13 4 (6.06%) Business Analysis
14 3 (4.55%) WorkSite
14 3 (4.55%) Open Source
14 3 (4.55%) SaaS
14 3 (4.55%) PaaS
14 3 (4.55%) Cloud Computing
14 3 (4.55%) Hyper-V
14 3 (4.55%) VMware Infrastructure
14 3 (4.55%) Windows Server 2012
14 3 (4.55%) IaaS
14 3 (4.55%) DNS
14 3 (4.55%) DHCP

Help Desk Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 6 March 2015, IT jobs across the East of England region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (4.55%) WorkSite
Applications
1 20 (30.30%) MS Excel
2 13 (19.70%) MS Office
3 2 (3.03%) MS PowerPoint
Cloud Services
1 3 (4.55%) Cloud Computing
1 3 (4.55%) SaaS
1 3 (4.55%) PaaS
1 3 (4.55%) IaaS
Communications & Networking
1 9 (13.64%) TCP/IP
2 3 (4.55%) DNS
2 3 (4.55%) DHCP
Database & Business Intelligence
1 3 (4.55%) SQL Server
General
1 2 (3.03%) Finance
1 2 (3.03%) Legal
2 1 (1.52%) Multimedia
2 1 (1.52%) Telecoms
Miscellaneous
1 3 (4.55%) Open Source
Operating Systems
1 41 (62.12%) Windows
2 24 (36.36%) Windows 7
3 21 (31.82%) Windows XP
4 9 (13.64%) Windows Server 2008
5 7 (10.61%) Windows 8
6 6 (9.09%) Windows Server 2003
6 6 (9.09%) Windows Vista
7 3 (4.55%) Linux
7 3 (4.55%) Windows Server 2012
7 3 (4.55%) UNIX
Processes & Methodologies
1 24 (36.36%) ITIL
2 8 (12.12%) Incident Management
3 5 (7.58%) Time Management
4 4 (6.06%) Problem Management
4 4 (6.06%) Business Analysis
5 2 (3.03%) Document Management
5 2 (3.03%) Workflow
5 2 (3.03%) Root Cause Analysis
6 1 (1.52%) Asset Management
Programming Languages
1 1 (1.52%) SQL
Qualifications
1 2 (3.03%) Degree
1 2 (3.03%) ITIL Foundation Certificate
2 1 (1.52%) Microsoft Certification
2 1 (1.52%) ITIL Certification
Quality Assurance & Compliance
1 5 (7.58%) SLA
System Software
1 11 (16.67%) Active Directory
2 3 (4.55%) VMware Infrastructure
2 3 (4.55%) Hyper-V
Vendors
1 34 (51.52%) Microsoft
2 6 (9.09%) Citrix
3 3 (4.55%) VMware
4 1 (1.52%) Intel
Cambridge, Cambridgeshire
Latcom Ltd
Salary: From £20,000 to £24,000 per annum
Posted: 2 days ago
Luton, Bedfordshire
Linkpoint Resources
Salary: From £22,000 to £24,000 per annum
Posted: 3 days ago
Essex
Ashdown IT
Salary: £18000 per annum
Posted: 4 days ago