The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Help Desk Analyst
Rank 239 228 216
Rank change year-on-year
-11 -12
Permanent jobs requiring a Help Desk Analyst 16 36 32
As % of all permanent IT jobs located in the East of England 0.22% 0.47% 0.45%
As % of the Job Titles category 0.23% 0.49% 0.47%
Number of salaries quoted 12 35 31
Average salary £21,750 £20,000 £16,500
Average salary % change year-on-year
+8.75% +21.21%
90% offered a salary of more than £19,000 £16,500 £16,000
10% offered a salary of more than £26,450 £24,200 £21,500
UK excluding London average salary £20,875 £21,250 £18,500
% change year-on-year
-1.76% +14.86%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6998 7390 6799
As % of all permanent IT jobs located in the East of England 94.17% 96.22% 95.12%
Number of salaries quoted 5930 6075 5828
Average salary £42,500 £42,000 £40,000
Average salary % change year-on-year
+1.19% +5.00%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Help Desk Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the East of England

Help Desk Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the East of England region.

Help Desk Analyst Salary Trend in the East of England

Help Desk Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the East of England region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -13 7 £20,750 +22.05% 2
Bedfordshire +12 5 £23,000 +35.29%
Cambridgeshire +5 3 £24,000 -2.04% 1
Essex -16 3 £19,500 -2.50%
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 31 August 2015, IT jobs across the East of England region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 24 (60.00%) Windows
2 22 (55.00%) Microsoft
3 16 (40.00%) Active Directory
4 13 (32.50%) Windows 7
5 10 (25.00%) MS Excel
6 6 (15.00%) Microsoft Certification
7 5 (12.50%) VMware
7 5 (12.50%) MS Office
8 4 (10.00%) CRM
8 4 (10.00%) Citrix
8 4 (10.00%) VMware Infrastructure
8 4 (10.00%) Windows Server 2008
9 3 (7.50%) Spreadsheet
9 3 (7.50%) CMS
9 3 (7.50%) Windows Vista
9 3 (7.50%) Billing
9 3 (7.50%) Windows Server 2003
9 3 (7.50%) Electronics
9 3 (7.50%) TCP/IP
9 3 (7.50%) ITIL
9 3 (7.50%) C
9 3 (7.50%) SQL Server
10 2 (5.00%) Oracle
10 2 (5.00%) SQL
10 2 (5.00%) MCP
10 2 (5.00%) UNIX
10 2 (5.00%) SLA
10 2 (5.00%) HP
10 2 (5.00%) MOS
10 2 (5.00%) Business Analysis

Help Desk Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 31 August 2015, IT jobs across the East of England region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (7.50%) CMS
2 1 (2.50%) Exchange Server 2013
2 1 (2.50%) MS Exchange
Applications
1 10 (25.00%) MS Excel
2 5 (12.50%) MS Office
3 3 (7.50%) Spreadsheet
Cloud Services
1 1 (2.50%) Office 365
Communications & Networking
1 3 (7.50%) TCP/IP
2 1 (2.50%) VPN
2 1 (2.50%) DNS
2 1 (2.50%) IP Telephony
2 1 (2.50%) iSCSI
2 1 (2.50%) NAS
2 1 (2.50%) Unified Communications
2 1 (2.50%) VoIP
2 1 (2.50%) DHCP
2 1 (2.50%) Ethernet
Database & Business Intelligence
1 3 (7.50%) SQL Server
2 1 (2.50%) MySQL
General
1 3 (7.50%) Electronics
1 3 (7.50%) Billing
2 1 (2.50%) Manufacturing
2 1 (2.50%) Retail
Miscellaneous
1 1 (2.50%) Statistics
1 1 (2.50%) Life Science
1 1 (2.50%) Video Conferencing
1 1 (2.50%) iSeries
Operating Systems
1 24 (60.00%) Windows
2 13 (32.50%) Windows 7
3 4 (10.00%) Windows Server 2008
4 3 (7.50%) Windows Server 2003
4 3 (7.50%) Windows Vista
5 2 (5.00%) UNIX
5 2 (5.00%) Windows 8
5 2 (5.00%) Windows Server 2012
6 1 (2.50%) Linux
6 1 (2.50%) Windows 2000
6 1 (2.50%) Windows XP
Processes & Methodologies
1 4 (10.00%) CRM
2 3 (7.50%) ITIL
3 2 (5.00%) Business Analysis
4 1 (2.50%) Software Testing
4 1 (2.50%) Incident Management
4 1 (2.50%) Problem Management
4 1 (2.50%) Data Entry
4 1 (2.50%) Software Deployment
4 1 (2.50%) Service Management
4 1 (2.50%) Logistics
Programming Languages
1 3 (7.50%) C
2 2 (5.00%) SQL
3 1 (2.50%) T-SQL
3 1 (2.50%) VBA
3 1 (2.50%) PowerShell
3 1 (2.50%) Java
3 1 (2.50%) JavaScript
Qualifications
1 6 (15.00%) Microsoft Certification
2 2 (5.00%) MOS
2 2 (5.00%) MCP
3 1 (2.50%) MCSE
3 1 (2.50%) MCSA
3 1 (2.50%) CCNA
3 1 (2.50%) Cisco Certification
3 1 (2.50%) A+ Certification
3 1 (2.50%) ITIL Certification
Quality Assurance & Compliance
1 2 (5.00%) SLA
System Software
1 16 (40.00%) Active Directory
2 4 (10.00%) VMware Infrastructure
Vendors
1 22 (55.00%) Microsoft
2 5 (12.50%) VMware
3 4 (10.00%) Citrix
4 2 (5.00%) HP
4 2 (5.00%) Oracle
5 1 (2.50%) SAP
5 1 (2.50%) Cisco
5 1 (2.50%) IBM
5 1 (2.50%) EMC
5 1 (2.50%) Intel
5 1 (2.50%) NetApp
5 1 (2.50%) Remedy
5 1 (2.50%) ServiceNow
Hertfordshire
Ashdown IT
Salary: £25000 per annum + in-house training
Posted: 9 hours ago
Letchworth Garden City, Hertfordshire
Deerfoot IT Resources Ltd
Salary: £20000 - £25000 per annum + benefits
Posted: 6 days ago