The first table below looks at the demand for the Help Desk Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 11 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East of England region.

Location
3 months to
11 Jul 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 216 232 240
Rank change year-on-year
+16 +8
Permanent jobs requiring a Help Desk Analyst 47 28 33
As % of all permanent IT jobs located in the East of England 0.59% 0.36% 0.40%
As % of the Job Titles category 0.61% 0.38% 0.41%
Number of salaries quoted 42 26 30
Average salary £17,000 £20,250 £23,000
Average salary % change year-on-year
-16.04% -11.95%
90% offered a salary of more than £16,000 £16,000 £19,000
10% offered a salary of more than £24,500 £22,000 £28,000
UK excluding London average salary £21,000 £19,500 £21,000
% change year-on-year
+7.69% -7.14%
Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7645 7417 8042
As % of all permanent IT jobs located in the East of England 95.44% 94.68% 97.04%
Number of salaries quoted 6424 6404 6875
Average salary £42,000 £40,000 £40,000
Average salary % change year-on-year
+5.00% -
90% offered a salary of more than £26,000 £25,866 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £38,000 £38,500
% change year-on-year
+5.26% -1.29%
Help Desk Analyst
England

Help Desk Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the East of England

Help Desk Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the East of England region.

Help Desk Analyst Salary Trend in the East of England

Help Desk Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the East of England region over the 3 months to 11 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +7 29 £16,500 +3.12% 2
Essex +4 11 £20,000 +6.66%
Bedfordshire -3 8 £16,000 -
Cambridgeshire 0 7 £20,000 +15.94%
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 11 July 2014, IT jobs across the East of England region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 52 (59.09%) Windows
2 39 (44.32%) MS Office
2 39 (44.32%) Microsoft
3 38 (43.18%) Active Directory
4 34 (38.64%) Windows XP
5 22 (25.00%) Windows Server 2003
6 21 (23.86%) MS Excel
7 19 (21.59%) Windows Server 2008
8 18 (20.45%) Windows Vista
9 11 (12.50%) Windows 7
10 9 (10.23%) ITIL
11 8 (9.09%) IBM Notes
11 8 (9.09%) Lotus
12 7 (7.95%) MS Exchange
12 7 (7.95%) TCP/IP
12 7 (7.95%) Asset Management
13 6 (6.82%) Service Management
13 6 (6.82%) LANDesk
14 3 (3.41%) Service Delivery
14 3 (3.41%) ITSM
14 3 (3.41%) Legal
14 3 (3.41%) Incident Management
14 3 (3.41%) Remedy ITSM
14 3 (3.41%) Blackberry
14 3 (3.41%) Blackberry Enterprise Server
14 3 (3.41%) Remedy
14 3 (3.41%) Avaya
14 3 (3.41%) VPN
14 3 (3.41%) iPhone
14 3 (3.41%) iPad

Help Desk Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 11 July 2014, IT jobs across the East of England region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (9.09%) IBM Notes
2 7 (7.95%) MS Exchange
3 3 (3.41%) Blackberry Enterprise Server
4 1 (1.14%) Exchange Server 2003
4 1 (1.14%) Exchange Server 2007
4 1 (1.14%) Exchange Server 2010
4 1 (1.14%) Exchange Server 2013
4 1 (1.14%) SharePoint
Applications
1 39 (44.32%) MS Office
2 21 (23.86%) MS Excel
Business Applications
1 3 (3.41%) Remedy ITSM
Communications & Networking
1 7 (7.95%) TCP/IP
2 3 (3.41%) VPN
General
1 3 (3.41%) Legal
2 2 (2.27%) Retail
2 2 (2.27%) Finance
2 2 (2.27%) Law
Libraries, Frameworks & Software Standards
1 1 (1.14%) COM
Miscellaneous
1 3 (3.41%) Blackberry
1 3 (3.41%) iPhone
1 3 (3.41%) iPad
2 1 (1.14%) Management Information System
2 1 (1.14%) EPoS
2 1 (1.14%) Chip and PIN
Operating Systems
1 52 (59.09%) Windows
2 34 (38.64%) Windows XP
3 22 (25.00%) Windows Server 2003
4 19 (21.59%) Windows Server 2008
5 18 (20.45%) Windows Vista
6 11 (12.50%) Windows 7
7 2 (2.27%) Windows 8
8 1 (1.14%) Windows Server 2012
Processes & Methodologies
1 9 (10.23%) ITIL
2 7 (7.95%) Asset Management
3 6 (6.82%) Service Management
4 3 (3.41%) Service Delivery
4 3 (3.41%) ITSM
4 3 (3.41%) Incident Management
5 1 (1.14%) Statistical Analysis
5 1 (1.14%) Workflow
5 1 (1.14%) Web Design
Programming Languages
1 2 (2.27%) VBA
Qualifications
1 1 (1.14%) MCP
1 1 (1.14%) MCSE
1 1 (1.14%) MCSA
1 1 (1.14%) Microsoft Certification
1 1 (1.14%) MCITP
Quality Assurance & Compliance
1 2 (2.27%) SLA
System Software
1 38 (43.18%) Active Directory
2 1 (1.14%) Hyper-V
Systems Management
1 1 (1.14%) WSUS
Vendors
1 39 (44.32%) Microsoft
2 8 (9.09%) Lotus
3 6 (6.82%) LANDesk
4 3 (3.41%) Avaya
4 3 (3.41%) Remedy
5 2 (2.27%) McAfee
5 2 (2.27%) Citrix
6 1 (1.14%) SonicWALL
6 1 (1.14%) Barracuda Networks
Watford, Hertfordshire
Eutopia Solutions Ltd
Salary: £20000.00 - £28000.00 per annum + package
Posted: 2 days ago
Watford, Hertfordshire
Logic Engagements Ltd
Salary: £20000 - £24000 per annum + Bonus + excellent benefits
Posted: 4 days ago