The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Help Desk Analyst
Rank 237 235 248
Rank change year-on-year
-2 +13
Permanent jobs requiring a Help Desk Analyst 24 47 26
As % of all permanent IT jobs located in the East of England 0.32% 0.56% 0.32%
As % of the Job Titles category 0.34% 0.58% 0.33%
Number of salaries quoted 20 41 24
Average salary £21,000 £16,000 £22,000
Average salary % change year-on-year
+31.25% -27.27%
90% offered a salary of more than £17,150 £16,000 £16,150
10% offered a salary of more than £22,000 £24,300 £25,000
UK excluding London average salary £20,500 £20,000 £20,500
% change year-on-year
+2.50% -2.43%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7097 8054 7855
As % of all permanent IT jobs located in the East of England 96.09% 95.40% 95.42%
Number of salaries quoted 5872 6712 6839
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,683 £26,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the East of England

Help Desk Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the East of England region.

Help Desk Analyst Salary Trend in the East of England

Help Desk Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the East of England region over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -7 16 £21,000 +31.25%
Bedfordshire +9 7 £22,000 +37.50%
Cambridgeshire +8 3 £20,250 +3.84%
Essex 0 2 £17,500 -1.40%
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 29 May 2015, IT jobs across the East of England region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 27 (49.09%) Windows
2 24 (43.64%) Microsoft
3 20 (36.36%) Windows 7
4 14 (25.45%) Active Directory
5 12 (21.82%) MS Excel
6 8 (14.55%) MS Office
6 8 (14.55%) ITIL
7 7 (12.73%) Windows 8
7 7 (12.73%) Windows Server 2008
8 6 (10.91%) Windows XP
8 6 (10.91%) TCP/IP
9 5 (9.09%) Time Management
10 4 (7.27%) Business Analysis
10 4 (7.27%) Citrix
10 4 (7.27%) UNIX
11 3 (5.45%) SQL Server
11 3 (5.45%) DHCP
11 3 (5.45%) Linux
11 3 (5.45%) DNS
11 3 (5.45%) SLA
11 3 (5.45%) Windows Server 2003
11 3 (5.45%) VMware
11 3 (5.45%) Windows Vista
11 3 (5.45%) Problem Management
11 3 (5.45%) Incident Management
11 3 (5.45%) VMware Infrastructure
11 3 (5.45%) Open Source
11 3 (5.45%) SaaS
11 3 (5.45%) PaaS
11 3 (5.45%) Windows Server 2012

Help Desk Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 29 May 2015, IT jobs across the East of England region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (1.82%) WorkSite
Applications
1 12 (21.82%) MS Excel
2 8 (14.55%) MS Office
Cloud Services
1 3 (5.45%) SaaS
1 3 (5.45%) PaaS
1 3 (5.45%) IaaS
1 3 (5.45%) Cloud Computing
Communications & Networking
1 6 (10.91%) TCP/IP
2 3 (5.45%) DHCP
2 3 (5.45%) DNS
Database & Business Intelligence
1 3 (5.45%) SQL Server
General
1 2 (3.64%) Finance
2 1 (1.82%) Multimedia
Miscellaneous
1 1 (1.82%) iSeries
1 1 (1.82%) Statistics
Operating Systems
1 27 (49.09%) Windows
2 20 (36.36%) Windows 7
3 7 (12.73%) Windows 8
3 7 (12.73%) Windows Server 2008
4 6 (10.91%) Windows XP
5 4 (7.27%) UNIX
6 3 (5.45%) Linux
6 3 (5.45%) Windows Server 2003
6 3 (5.45%) Windows Vista
6 3 (5.45%) Windows Server 2012
Processes & Methodologies
1 8 (14.55%) ITIL
2 5 (9.09%) Time Management
3 4 (7.27%) Business Analysis
4 3 (5.45%) Problem Management
4 3 (5.45%) Incident Management
4 3 (5.45%) Open Source
5 1 (1.82%) Asset Management
5 1 (1.82%) Data Entry
5 1 (1.82%) Root Cause Analysis
Qualifications
1 1 (1.82%) ITIL Certification
1 1 (1.82%) Degree
Quality Assurance & Compliance
1 3 (5.45%) SLA
System Software
1 14 (25.45%) Active Directory
2 3 (5.45%) VMware Infrastructure
2 3 (5.45%) Hyper-V
Vendors
1 24 (43.64%) Microsoft
2 4 (7.27%) Citrix
3 3 (5.45%) VMware
4 2 (3.64%) Intel
5 1 (1.82%) IBM