The table below looks at the statistics for the Help Desk Engineer role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Engineer in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Help Desk Engineer
Rank 239 264 244
Rank change year-on-year
+25 -20
Permanent jobs requiring a Help Desk Engineer 26 6 13
As % of all permanent IT jobs located in the East of England 0.35% 0.075% 0.17%
As % of the Job Titles category 0.36% 0.078% 0.18%
Number of salaries quoted 25 5 13
Average salary £24,000 £22,000 £21,000
Average salary % change year-on-year
+9.09% +4.76%
90% offered a salary of more than £22,000 £19,400 £20,000
10% offered a salary of more than £27,500 £22,600 £23,000
UK excluding London average salary £22,750 £23,000 £22,000
% change year-on-year
-1.08% +4.54%
Help Desk Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7127 7645 7252
As % of all permanent IT jobs located in the East of England 94.91% 95.86% 94.67%
Number of salaries quoted 5953 6385 6208
Average salary £42,500 £42,000 £40,000
Average salary % change year-on-year
+1.19% +5.00%
90% offered a salary of more than £25,000 £25,500 £25,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Engineer
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Engineer in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Help Desk Engineer Jobs Demand Trend in the East of England

Help Desk Engineer
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer across the East of England region.

Help Desk Engineer Salary Trend in the East of England

Help Desk Engineer
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Help Desk Engineer across the East of England region over the 3 months to 31 July 2015.

Help Desk Engineer Salary Histogram in the East of England

Help Desk Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Engineer within the East of England region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +2 16 £27,500 +52.77% 1
Suffolk - 5 £22,000 -
Cambridgeshire +13 3 £24,000 +9.09%
Bedfordshire - 2 £17,250 - 1
Help Desk Engineer
England

Help Desk Engineer
Top 30 Related IT Skills in the East of England

For the 6 months to 31 July 2015, IT jobs across the East of England region that cited Help Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title.

1 38 (95.00%) Microsoft
2 34 (85.00%) Active Directory
3 27 (67.50%) Windows
4 22 (55.00%) Microsoft Certification
5 17 (42.50%) MS Office
6 15 (37.50%) MS Excel
6 15 (37.50%) Cisco Certification
6 15 (37.50%) CCNA
7 13 (32.50%) Windows Server 2008
7 13 (32.50%) Windows 7
8 12 (30.00%) Office 365
8 12 (30.00%) TCP/IP
9 11 (27.50%) MCSA
9 11 (27.50%) MS Exchange
9 11 (27.50%) SQL Server
10 10 (25.00%) Internet
10 10 (25.00%) MCITP
10 10 (25.00%) Hyper-V
11 8 (20.00%) VMware
11 8 (20.00%) DHCP
11 8 (20.00%) DNS
11 8 (20.00%) SQL
11 8 (20.00%) VMware ESXi
12 7 (17.50%) WAN
13 6 (15.00%) MCP
14 5 (12.50%) MCSE
14 5 (12.50%) Time Management
15 4 (10.00%) LAN
16 3 (7.50%) Windows Server 2012
16 3 (7.50%) Windows 2000

Help Desk Engineer
Top Related IT Skills in the East of England by Category

For the 6 months to 31 July 2015, IT jobs across the East of England region that cited Help Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (27.50%) MS Exchange
2 3 (7.50%) Exchange Server 2007
3 2 (5.00%) Exchange Server 2003
4 1 (2.50%) SharePoint
4 1 (2.50%) SharePoint 2010
4 1 (2.50%) Lync
4 1 (2.50%) SharePoint 2013
Applications
1 17 (42.50%) MS Office
2 15 (37.50%) MS Excel
Cloud Services
1 12 (30.00%) Office 365
Communications & Networking
1 12 (30.00%) TCP/IP
2 10 (25.00%) Internet
3 8 (20.00%) DHCP
3 8 (20.00%) DNS
4 7 (17.50%) WAN
5 4 (10.00%) LAN
6 2 (5.00%) VPN
7 1 (2.50%) Firewall
7 1 (2.50%) Wireless
Database & Business Intelligence
1 11 (27.50%) SQL Server
Miscellaneous
1 2 (5.00%) Mathematics
2 1 (2.50%) CMDB
2 1 (2.50%) Analytical Skills
Operating Systems
1 27 (67.50%) Windows
2 13 (32.50%) Windows Server 2008
2 13 (32.50%) Windows 7
3 3 (7.50%) Windows Server 2012
3 3 (7.50%) Windows 2000
3 3 (7.50%) Windows Server 2003
4 1 (2.50%) Windows XP
Processes & Methodologies
1 5 (12.50%) Time Management
2 3 (7.50%) Software Engineering
3 1 (2.50%) Server Building
3 1 (2.50%) ITIL
3 1 (2.50%) Configuration Management
3 1 (2.50%) Agile Software Development
Programming Languages
1 8 (20.00%) SQL
2 3 (7.50%) Java
2 3 (7.50%) JavaScript
3 2 (5.00%) C
Qualifications
1 22 (55.00%) Microsoft Certification
2 15 (37.50%) CCNA
2 15 (37.50%) Cisco Certification
3 11 (27.50%) MCSA
4 10 (25.00%) MCITP
5 6 (15.00%) MCP
6 5 (12.50%) MCSE
7 1 (2.50%) A+ Certification
7 1 (2.50%) MCTS
System Software
1 34 (85.00%) Active Directory
2 10 (25.00%) Hyper-V
3 8 (20.00%) VMware ESXi
Vendors
1 38 (95.00%) Microsoft
2 8 (20.00%) VMware
3 3 (7.50%) Oracle
3 3 (7.50%) SAP
4 1 (2.50%) HP
Bedfordshire
Global Technology Solutions Ltd
Salary: £17000 - £17500 per annum
Posted: 6 hours ago
Hitchin, Hertfordshire
Modern Networks
Salary: Competitive salary & benefits
Posted: 3 days ago
Colchester, Essex
Technology Means Business Ltd
Salary: Up to £35,000 per annum plus benefits
Posted: 7 days ago