The table below looks at the statistics for the Help Desk Engineer role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Engineer in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Help Desk Engineer
Rank 223 255 236
Rank change year-on-year
+32 -19
Permanent jobs requiring a Help Desk Engineer 32 9 12
As % of all permanent IT jobs located in the East of England 0.43% 0.12% 0.17%
As % of the Job Titles category 0.46% 0.12% 0.18%
Number of salaries quoted 28 8 12
Average salary £27,500 £22,250 £21,000
Average salary % change year-on-year
+23.59% +5.95%
90% offered a salary of more than £17,250 £20,450 £20,000
10% offered a salary of more than £35,000 £23,800 £23,000
UK excluding London average salary £24,000 £22,500 £22,500
% change year-on-year
+6.66% -
Help Desk Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6998 7390 6799
As % of all permanent IT jobs located in the East of England 94.17% 96.22% 95.12%
Number of salaries quoted 5930 6075 5828
Average salary £42,500 £42,000 £40,000
Average salary % change year-on-year
+1.19% +5.00%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Help Desk Engineer
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Engineer in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Help Desk Engineer Jobs Demand Trend in the East of England

Help Desk Engineer
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer across the East of England region.

Help Desk Engineer Salary Trend in the East of England

Help Desk Engineer
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Help Desk Engineer across the East of England region over the 3 months to 31 August 2015.

Help Desk Engineer Salary Histogram in the East of England

Help Desk Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Engineer within the East of England region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +14 19 £27,500 +22.22% 2
Essex -6 5 £35,000 - 1
Bedfordshire - 4 £17,250 -
Cambridgeshire +8 3 £24,000 +9.09%
Suffolk - 1 £25,000 -
Help Desk Engineer
England

Help Desk Engineer
Top 30 Related IT Skills in the East of England

For the 6 months to 31 August 2015, IT jobs across the East of England region that cited Help Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title.

1 43 (82.69%) Microsoft
2 36 (69.23%) Active Directory
2 36 (69.23%) Windows
3 25 (48.08%) Microsoft Certification
4 20 (38.46%) MS Office
5 19 (36.54%) MS Excel
6 18 (34.62%) Windows Server 2008
7 17 (32.69%) Cisco Certification
7 17 (32.69%) CCNA
8 16 (30.77%) Office 365
9 15 (28.85%) Windows 7
9 15 (28.85%) TCP/IP
10 14 (26.92%) MS Exchange
10 14 (26.92%) SQL Server
10 14 (26.92%) Hyper-V
11 13 (25.00%) MCITP
11 13 (25.00%) MCSA
12 12 (23.08%) DNS
12 12 (23.08%) DHCP
12 12 (23.08%) VMware
13 11 (21.15%) SQL
14 10 (19.23%) WAN
14 10 (19.23%) Internet
14 10 (19.23%) VMware ESXi
15 7 (13.46%) LAN
15 7 (13.46%) MCP
16 6 (11.54%) MCSE
17 5 (9.62%) Java
17 5 (9.62%) Firewall
17 5 (9.62%) Windows Server 2012

Help Desk Engineer
Top Related IT Skills in the East of England by Category

For the 6 months to 31 August 2015, IT jobs across the East of England region that cited Help Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (26.92%) MS Exchange
2 4 (7.69%) Exchange Server 2003
3 3 (5.77%) SharePoint
4 2 (3.85%) SharePoint Server
4 2 (3.85%) Exchange Server 2007
5 1 (1.92%) SharePoint 2010
5 1 (1.92%) Lync
5 1 (1.92%) Exchange Server 2010
5 1 (1.92%) SharePoint 2013
5 1 (1.92%) Exchange Server 2013
Applications
1 20 (38.46%) MS Office
2 19 (36.54%) MS Excel
Cloud Services
1 16 (30.77%) Office 365
2 1 (1.92%) Cloud Computing
Communications & Networking
1 15 (28.85%) TCP/IP
2 12 (23.08%) DNS
2 12 (23.08%) DHCP
3 10 (19.23%) WAN
3 10 (19.23%) Internet
4 7 (13.46%) LAN
5 5 (9.62%) Firewall
6 4 (7.69%) VPN
7 3 (5.77%) Wireless
8 1 (1.92%) IP Telephony
8 1 (1.92%) SAN
Database & Business Intelligence
1 14 (26.92%) SQL Server
2 1 (1.92%) Crystal Reports
2 1 (1.92%) Relational Database
General
1 2 (3.85%) Retail
2 1 (1.92%) Telecoms
2 1 (1.92%) Finance
2 1 (1.92%) Banking
Libraries, Frameworks & Software Standards
1 1 (1.92%) XML
Miscellaneous
1 4 (7.69%) Mathematics
2 3 (5.77%) CMDB
3 1 (1.92%) Hybrid Cloud
Operating Systems
1 36 (69.23%) Windows
2 18 (34.62%) Windows Server 2008
3 15 (28.85%) Windows 7
4 5 (9.62%) Windows Server 2012
5 4 (7.69%) Windows 2000
5 4 (7.69%) Windows Server 2003
Processes & Methodologies
1 5 (9.62%) Time Management
2 4 (7.69%) Agile Software Development
3 3 (5.77%) Software Engineering
3 3 (5.77%) ITIL
3 3 (5.77%) Configuration Management
4 2 (3.85%) Disaster Recovery
5 1 (1.92%) Workflow
5 1 (1.92%) Service Management
5 1 (1.92%) Software Distribution
5 1 (1.92%) Coaching
5 1 (1.92%) People Management
5 1 (1.92%) Server Building
5 1 (1.92%) Logistics
Programming Languages
1 11 (21.15%) SQL
2 5 (9.62%) Java
3 4 (7.69%) JavaScript
3 4 (7.69%) C
Qualifications
1 25 (48.08%) Microsoft Certification
2 17 (32.69%) CCNA
2 17 (32.69%) Cisco Certification
3 13 (25.00%) MCSA
3 13 (25.00%) MCITP
4 7 (13.46%) MCP
5 6 (11.54%) MCSE
6 1 (1.92%) MOS
6 1 (1.92%) MCTS
Quality Assurance & Compliance
1 1 (1.92%) SLA
System Software
1 36 (69.23%) Active Directory
2 14 (26.92%) Hyper-V
3 10 (19.23%) VMware ESXi
4 2 (3.85%) VMware Infrastructure
Vendors
1 43 (82.69%) Microsoft
2 12 (23.08%) VMware
3 4 (7.69%) SonicWALL
3 4 (7.69%) Oracle
3 4 (7.69%) SAP
4 3 (5.77%) Dell
5 2 (3.85%) Remedy
6 1 (1.92%) Pegasus
6 1 (1.92%) Veeam
6 1 (1.92%) ServiceNow
Stevenage, Hertfordshire
Lorien Resourcing
Salary: Negotiable plus package
Posted: 4 days ago
Harlow, Essex
Executive Recruitment Services (ERS)
Salary: £25000 - £35000 per annum + Bonus + Benefits
Posted: 6 days ago
Letchworth Garden City, Hertfordshire
Deerfoot IT Resources Ltd
Salary: £20000 - £25000 per annum + benefits
Posted: 6 days ago