The table below looks at the statistics for the Help Desk Engineer role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Engineer in their job title over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
Help Desk Engineer
Rank 259 230 273
Rank change year-on-year
-29 +43
Permanent jobs requiring a Help Desk Engineer 6 13 6
As % of all permanent IT jobs located in the East of England 0.076% 0.19% 0.067%
As % of the Job Titles category 0.081% 0.20% 0.070%
Number of salaries quoted 5 13 4
Average salary £24,000 £22,750 £30,000
Average salary % change year-on-year
+5.49% -24.16%
UK excluding London average salary £21,750 £22,500 £21,500
% change year-on-year
-3.33% +4.65%
Help Desk Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7433 6612 8578
As % of all permanent IT jobs located in the East of England 94.62% 96.37% 95.70%
Number of salaries quoted 6091 5305 7435
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Engineer
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Engineer in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Help Desk Engineer Jobs Demand Trend in the East of England

Help Desk Engineer
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer across the East of England region.

Help Desk Engineer Salary Trend in the East of England

Help Desk Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Engineer within the East of England region over the 3 months to 22 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire -11 3 £24,000 +3.78% 3
Suffolk - 2 £22,500 -
Essex -16 1 - - 1
Help Desk Engineer
England

Help Desk Engineer
Top 30 Related IT Skills in the East of England

For the 6 months to 22 December 2014, IT jobs across the East of England region that cited Help Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title.

1 12 (85.71%) Microsoft
2 10 (71.43%) Windows
3 9 (64.29%) MS Excel
4 7 (50.00%) Windows Server 2003
5 6 (42.86%) Active Directory
5 6 (42.86%) MS Office
6 5 (35.71%) Windows 2000
7 4 (28.57%) SAP
7 4 (28.57%) Java
7 4 (28.57%) JavaScript
7 4 (28.57%) Oracle
7 4 (28.57%) SQL Server
8 3 (21.43%) Windows Server 2008
8 3 (21.43%) Windows 7
9 2 (14.29%) Cisco
9 2 (14.29%) Windows XP
9 2 (14.29%) MS Exchange
9 2 (14.29%) Windows Vista
9 2 (14.29%) Exchange Server 2007
10 1 (7.14%) Banking
10 1 (7.14%) Windows Server 2012
10 1 (7.14%) Analytical Skills
10 1 (7.14%) LAN
10 1 (7.14%) DHCP
10 1 (7.14%) TCP/IP
10 1 (7.14%) DNS
10 1 (7.14%) SLA
10 1 (7.14%) MS Visio
10 1 (7.14%) CRM
10 1 (7.14%) MS Project

Help Desk Engineer
Top Related IT Skills in the East of England by Category

For the 6 months to 22 December 2014, IT jobs across the East of England region that cited Help Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (14.29%) MS Exchange
1 2 (14.29%) Exchange Server 2007
Applications
1 9 (64.29%) MS Excel
2 6 (42.86%) MS Office
3 1 (7.14%) MS Project
3 1 (7.14%) MS Visio
3 1 (7.14%) Acrobat
Communications & Networking
1 1 (7.14%) LAN
1 1 (7.14%) DHCP
1 1 (7.14%) TCP/IP
1 1 (7.14%) DNS
Database & Business Intelligence
1 4 (28.57%) SQL Server
General
1 1 (7.14%) Banking
Miscellaneous
1 1 (7.14%) Analytical Skills
Operating Systems
1 10 (71.43%) Windows
2 7 (50.00%) Windows Server 2003
3 5 (35.71%) Windows 2000
4 3 (21.43%) Windows Server 2008
4 3 (21.43%) Windows 7
5 2 (14.29%) Windows XP
5 2 (14.29%) Windows Vista
6 1 (7.14%) Windows Server 2012
Processes & Methodologies
1 1 (7.14%) CRM
1 1 (7.14%) Migration
Programming Languages
1 4 (28.57%) Java
1 4 (28.57%) JavaScript
Quality Assurance & Compliance
1 1 (7.14%) SLA
System Software
1 6 (42.86%) Active Directory
Vendors
1 12 (85.71%) Microsoft
2 4 (28.57%) Oracle
2 4 (28.57%) SAP
3 2 (14.29%) Cisco
4 1 (7.14%) Adobe
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