The first table below looks at the demand for the Help Desk Support Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support Analyst in their job title over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East of England region.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
Help Desk Support Analyst
Rank 274 256 262
Rank change year-on-year
-18 +6
Permanent jobs requiring a Help Desk Support Analyst 8 5 19
As % of all permanent IT jobs located in the East of England 0.092% 0.058% 0.20%
As % of the Job Titles category 0.097% 0.061% 0.21%
Number of salaries quoted 6 5 19
Average salary £16,500 £22,000 £19,000
Average salary % change year-on-year
-25.00% +15.78%
90% offered a salary of more than £15,500 £17,825 £18,400
10% offered a salary of more than £27,500 £22,000 £21,000
UK excluding London average salary £20,984 £22,000 £20,750
% change year-on-year
-4.62% +6.02%
Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
8261 8203 8983
As % of all permanent IT jobs located in the East of England 95.47% 95.85% 96.09%
Number of salaries quoted 6847 7129 7459
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £26,000 £25,500 £25,000
10% offered a salary of more than £55,500 £55,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
Help Desk Support Analyst
England

Help Desk Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Help Desk Support Analyst Jobs Demand Trend in the East of England

Help Desk Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Analyst across the East of England region.

Help Desk Support Analyst Salary Trend in the East of England

Help Desk Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support Analyst within the East of England region over the 3 months to 17 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Hertfordshire +10 3 £27,500 +61.36%
Essex - 3 £15,500 -
Bedfordshire - 2 £16,500 -
Help Desk Support Analyst
England

Help Desk Support Analyst
Top 29 Related IT Skills in the East of England

For the 6 months to 17 April 2014, IT jobs across the East of England region that cited Help Desk Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Analyst in their job title.

1 11 (73.33%) Microsoft
2 9 (60.00%) Windows
3 8 (53.33%) Windows Server 2003
4 6 (40.00%) MS Excel
5 5 (33.33%) Windows 2000
5 5 (33.33%) SAP
5 5 (33.33%) Java
5 5 (33.33%) JavaScript
5 5 (33.33%) Oracle
5 5 (33.33%) SQL Server
6 4 (26.67%) Windows XP
6 4 (26.67%) Active Directory
6 4 (26.67%) LANDesk
7 3 (20.00%) Remedy ITSM
7 3 (20.00%) iPhone
7 3 (20.00%) iPad
7 3 (20.00%) ITIL
7 3 (20.00%) Avaya
7 3 (20.00%) ITSM
7 3 (20.00%) MS Exchange
7 3 (20.00%) VPN
7 3 (20.00%) Remedy
7 3 (20.00%) Blackberry
7 3 (20.00%) Blackberry Enterprise Server
7 3 (20.00%) MS Office
8 1 (6.67%) COM
8 1 (6.67%) SharePoint
8 1 (6.67%) Web Design
8 1 (6.67%) Retail

Help Desk Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 17 April 2014, IT jobs across the East of England region that cited Help Desk Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (20.00%) MS Exchange
1 3 (20.00%) Blackberry Enterprise Server
2 1 (6.67%) SharePoint
Applications
1 6 (40.00%) MS Excel
2 3 (20.00%) MS Office
Business Applications
1 3 (20.00%) Remedy ITSM
Communications & Networking
1 3 (20.00%) VPN
Database & Business Intelligence
1 5 (33.33%) SQL Server
General
1 1 (6.67%) Retail
Libraries, Frameworks & Software Standards
1 1 (6.67%) COM
Miscellaneous
1 3 (20.00%) Blackberry
1 3 (20.00%) iPhone
1 3 (20.00%) iPad
Operating Systems
1 9 (60.00%) Windows
2 8 (53.33%) Windows Server 2003
3 5 (33.33%) Windows 2000
4 4 (26.67%) Windows XP
Processes & Methodologies
1 3 (20.00%) ITIL
1 3 (20.00%) ITSM
2 1 (6.67%) Web Design
Programming Languages
1 5 (33.33%) Java
1 5 (33.33%) JavaScript
System Software
1 4 (26.67%) Active Directory
Vendors
1 11 (73.33%) Microsoft
2 5 (33.33%) Oracle
2 5 (33.33%) SAP
3 4 (26.67%) LANDesk
4 3 (20.00%) Avaya
4 3 (20.00%) Remedy