The statistics below represent IT jobs advertised across the East of England region that had Help Desk Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 9 December 2016 with a comparison to same period over 2 years.

3 months to
9 Dec 2016
Same period 2015 Same period 2014
Help Desk Support Analyst
Rank 224 244 240
Rank change year-on-year
+20 -4
Permanent jobs requiring a Help Desk Support Analyst 21 20 33
As % of all permanent IT jobs located in the East of England 0.33% 0.28% 0.41%
As % of the Job Titles category 0.34% 0.29% 0.43%
Number of salaries quoted 20 16 20
Median salary £21,000 £22,750 £20,500
Median salary % change year-on-year
-7.69% +10.97%
90% offered a salary of more than £18,500 £19,125 £16,500
10% offered a salary of more than £24,000 £26,000 £32,000
UK excluding London median salary £21,000 £21,500 £20,500
% change year-on-year
-2.32% +4.87%
Help Desk Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6139 6894 7675
As % of all permanent IT jobs located in the East of England 96.66% 96.84% 96.25%
Number of salaries quoted 5022 5730 6280
Median salary £45,000 £44,500 £42,500
Median salary % change year-on-year
+1.12% +4.70%
90% offered a salary of more than £26,800 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

Help Desk Support Analyst
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured Help Desk Support Analyst in the job title.

Help Desk Support Analyst Jobs Demand Trend in the East of England

Help Desk Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Analyst across the East of England region.

Help Desk Support Analyst Salary Trend in the East of England

Help Desk Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support Analyst within the East of England region over the 3 months to 9 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +10 15 £19,000 -15.55%
Suffolk -9 4 £24,000 -4.00%
Cambridgeshire +7 2 £22,000 -12.00%
Help Desk Support Analyst
England

Help Desk Support Analyst Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 9 December 2016, Help Desk Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Help Desk Support Analyst in the job title.

1 17 (53.13%) Windows
2 13 (40.63%) ITIL
2 13 (40.63%) Microsoft
3 12 (37.50%) MS Office
3 12 (37.50%) Windows 7
4 11 (34.38%) Active Directory
5 9 (28.13%) Windows Server
5 9 (28.13%) Windows Server 2008
5 9 (28.13%) Process Improvement
6 7 (21.88%) TCP/IP
6 7 (21.88%) MS Excel
6 7 (21.88%) Problem Management
7 6 (18.75%) Degree
7 6 (18.75%) Windows Vista
7 6 (18.75%) Root Cause Analysis
7 6 (18.75%) PL/SQL
7 6 (18.75%) SQL
7 6 (18.75%) SLA
8 5 (15.63%) Data Centre
8 5 (15.63%) Thin Client
8 5 (15.63%) Terminal Services
8 5 (15.63%) Change Management
8 5 (15.63%) VMware
8 5 (15.63%) Hyper-V
8 5 (15.63%) VMware ESXi
8 5 (15.63%) vSphere
8 5 (15.63%) VMware Infrastructure
8 5 (15.63%) Fat Client
9 4 (12.50%) Windows Server 2003
9 4 (12.50%) Windows 10

Help Desk Support Analyst Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.25%) MS Exchange
2 1 (3.13%) Skype for Business
Applications
1 12 (37.50%) MS Office
2 7 (21.88%) MS Excel
Communications & Networking
1 7 (21.88%) TCP/IP
2 2 (6.25%) LAN
2 2 (6.25%) WAN
3 1 (3.13%) Remote Desktop
General
1 1 (3.13%) Telecoms
Miscellaneous
1 5 (15.63%) Data Centre
1 5 (15.63%) Fat Client
1 5 (15.63%) Thin Client
2 1 (3.13%) Analytical Skills
2 1 (3.13%) iPad
2 1 (3.13%) Smartphone
2 1 (3.13%) Video Conferencing
Operating Systems
1 17 (53.13%) Windows
2 12 (37.50%) Windows 7
3 9 (28.13%) Windows Server
3 9 (28.13%) Windows Server 2008
4 6 (18.75%) Windows Vista
5 4 (12.50%) Windows 10
5 4 (12.50%) Windows Server 2003
6 3 (9.38%) Windows 8
7 1 (3.13%) Windows XP
Processes & Methodologies
1 13 (40.63%) ITIL
2 9 (28.13%) Process Improvement
3 7 (21.88%) Problem Management
4 6 (18.75%) Root Cause Analysis
5 5 (15.63%) Change Management
6 2 (6.25%) Virtual Environments
7 1 (3.13%) ITIL V3
7 1 (3.13%) Service Management
Programming Languages
1 6 (18.75%) PL/SQL
1 6 (18.75%) SQL
Qualifications
1 6 (18.75%) Degree
2 1 (3.13%) MCP
Quality Assurance & Compliance
1 6 (18.75%) SLA
System Software
1 11 (34.38%) Active Directory
2 5 (15.63%) Hyper-V
2 5 (15.63%) Terminal Services
2 5 (15.63%) VMware ESXi
2 5 (15.63%) VMware Infrastructure
2 5 (15.63%) vSphere
Vendors
1 13 (40.63%) Microsoft
2 5 (15.63%) VMware
3 2 (6.25%) Citrix