The table below looks at the statistics for the Help Desk Support Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support Analyst in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Help Desk Support Analyst
Rank 242 227 259
Rank change year-on-year
-15 +32
Permanent jobs requiring a Help Desk Support Analyst 10 16 19
As % of all permanent IT jobs located in the East of England 0.13% 0.22% 0.21%
As % of the Job Titles category 0.14% 0.23% 0.22%
Number of salaries quoted 9 16 16
Average salary £16,500 £20,500 £22,000
Average salary % change year-on-year
-19.51% -6.81%
UK excluding London average salary £22,000 £19,500 £20,000
% change year-on-year
+12.82% -2.50%
Help Desk Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7382 6886 8679
As % of all permanent IT jobs located in the East of England 96.18% 95.02% 96.68%
Number of salaries quoted 6070 5911 7362
Average salary £41,500 £40,000 £40,000
Average salary % change year-on-year
+3.75% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Help Desk Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Help Desk Support Analyst Jobs Demand Trend in the East of England

Help Desk Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Analyst across the East of England region.

Help Desk Support Analyst Salary Trend in the East of England

Help Desk Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support Analyst within the East of England region over the 3 months to 27 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire - 10 £16,500 - 2
Help Desk Support Analyst
England

Help Desk Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 27 August 2014, IT jobs across the East of England region that cited Help Desk Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Analyst in their job title.

1 13 (56.52%) Active Directory
2 11 (47.83%) MS Office
3 10 (43.48%) Windows
4 7 (30.43%) Windows Server 2003
4 7 (30.43%) Windows Server 2008
4 7 (30.43%) Windows 7
5 6 (26.09%) Windows Vista
5 6 (26.09%) Microsoft
5 6 (26.09%) TCP/IP
6 5 (21.74%) IBM Notes
6 5 (21.74%) Lotus
6 5 (21.74%) Service Management
6 5 (21.74%) Asset Management
7 4 (17.39%) Workflow
7 4 (17.39%) Legal
7 4 (17.39%) Windows XP
8 3 (13.04%) Citrix
8 3 (13.04%) Document Management
8 3 (13.04%) WorkSite
8 3 (13.04%) LANDesk
9 2 (8.70%) MS Excel
10 1 (4.35%) Microsoft Certification
10 1 (4.35%) MS Exchange
10 1 (4.35%) SLA
10 1 (4.35%) MCSE
10 1 (4.35%) MCSA
10 1 (4.35%) COM
10 1 (4.35%) ITIL
10 1 (4.35%) MCP
10 1 (4.35%) MCITP

Help Desk Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 27 August 2014, IT jobs across the East of England region that cited Help Desk Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (21.74%) IBM Notes
2 3 (13.04%) WorkSite
3 1 (4.35%) Exchange Server 2007
3 1 (4.35%) Exchange Server 2010
3 1 (4.35%) Exchange Server 2013
3 1 (4.35%) MS Exchange
3 1 (4.35%) Exchange Server 2003
Applications
1 11 (47.83%) MS Office
2 2 (8.70%) MS Excel
Communications & Networking
1 6 (26.09%) TCP/IP
General
1 4 (17.39%) Legal
2 1 (4.35%) Retail
Libraries, Frameworks & Software Standards
1 1 (4.35%) COM
Operating Systems
1 10 (43.48%) Windows
2 7 (30.43%) Windows Server 2003
2 7 (30.43%) Windows Server 2008
2 7 (30.43%) Windows 7
3 6 (26.09%) Windows Vista
4 4 (17.39%) Windows XP
5 1 (4.35%) Windows Server 2012
Processes & Methodologies
1 5 (21.74%) Service Management
1 5 (21.74%) Asset Management
2 4 (17.39%) Workflow
3 3 (13.04%) Document Management
4 1 (4.35%) ITIL
4 1 (4.35%) Service Delivery
Qualifications
1 1 (4.35%) MCP
1 1 (4.35%) MCSE
1 1 (4.35%) MCSA
1 1 (4.35%) Microsoft Certification
1 1 (4.35%) MCITP
Quality Assurance & Compliance
1 1 (4.35%) SLA
System Software
1 13 (56.52%) Active Directory
2 1 (4.35%) Hyper-V
Vendors
1 6 (26.09%) Microsoft
2 5 (21.74%) Lotus
3 3 (13.04%) LANDesk
3 3 (13.04%) Citrix
4 1 (4.35%) SonicWALL
4 1 (4.35%) Barracuda Networks
Watford, Hertfordshire
Eutopia Solutions Ltd
Salary: £20000.00 - £28000.00 per annum + package
Posted: 5 days ago
Berkhamsted
Interquest - IQ ESM
Salary: £20000 - £23000 per annum
Posted: 8 days ago