The table below looks at the statistics for the Help Desk Support Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support Analyst in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Help Desk Support Analyst
Rank 248 243 241
Rank change year-on-year
-5 -2
Permanent jobs requiring a Help Desk Support Analyst 17 25 14
As % of all permanent IT jobs located in the East of England 0.24% 0.34% 0.21%
As % of the Job Titles category 0.25% 0.35% 0.21%
Number of salaries quoted 17 19 11
Average salary £22,000 £17,000 £22,500
Average salary % change year-on-year
+29.41% -24.44%
90% offered a salary of more than £17,300 £16,500 £16,500
10% offered a salary of more than £25,000 £22,500 £27,500
UK excluding London average salary £21,000 £21,000 £21,000
Help Desk Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6796 7080 6618
As % of all permanent IT jobs located in the East of England 96.67% 96.58% 97.54%
Number of salaries quoted 5554 5734 5369
Average salary £43,500 £42,500 £40,000
Average salary % change year-on-year
+2.35% +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £55,000 £62,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Help Desk Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Help Desk Support Analyst Jobs Demand Trend in the East of England

Help Desk Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Analyst across the East of England region.

Help Desk Support Analyst Salary Trend in the East of England

Help Desk Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support Analyst within the East of England region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +1 6 £21,250 +25.00% 1
Suffolk -11 4 £22,000 -2.22%
Essex - 4 £17,500 - 1
Cambridgeshire +1 3 £25,000 -16.66%
Help Desk Support Analyst
England

Help Desk Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 9 February 2016, IT jobs across the East of England region that cited Help Desk Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Analyst in their job title.

1 25 (64.10%) Microsoft
2 24 (61.54%) Windows
3 19 (48.72%) Active Directory
4 18 (46.15%) MS Office
5 17 (43.59%) Microsoft Certification
6 12 (30.77%) ITIL
7 10 (25.64%) Degree
8 9 (23.08%) VMware
8 9 (23.08%) MCSE
8 9 (23.08%) MS Excel
8 9 (23.08%) SLA
8 9 (23.08%) Windows 7
8 9 (23.08%) VMware Infrastructure
9 8 (20.51%) Citrix
10 7 (17.95%) Problem Management
11 6 (15.38%) Spreadsheet
11 6 (15.38%) Windows Server 2008
11 6 (15.38%) Windows Server
11 6 (15.38%) Cisco Certification
11 6 (15.38%) Windows Server 2003
11 6 (15.38%) CRM
11 6 (15.38%) CCNA
11 6 (15.38%) TCP/IP
11 6 (15.38%) C
11 6 (15.38%) CMS
11 6 (15.38%) Electronics
11 6 (15.38%) Logistics
11 6 (15.38%) Billing
12 5 (12.82%) Service Management
12 5 (12.82%) Office 365

Help Desk Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 9 February 2016, IT jobs across the East of England region that cited Help Desk Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (15.38%) CMS
2 3 (7.69%) Exchange Server 2003
2 3 (7.69%) Exchange Server 2007
2 3 (7.69%) Exchange Server 2010
2 3 (7.69%) Exchange Server 2013
2 3 (7.69%) MS Exchange
Applications
1 18 (46.15%) MS Office
2 9 (23.08%) MS Excel
3 6 (15.38%) Spreadsheet
4 1 (2.56%) MS PowerPoint
Cloud Services
1 5 (12.82%) Office 365
Communications & Networking
1 6 (15.38%) TCP/IP
2 5 (12.82%) Remote Desktop
3 3 (7.69%) ADSL
3 3 (7.69%) VDSL
4 2 (5.13%) Internet
4 2 (5.13%) IP Telephony
4 2 (5.13%) VoIP
General
1 6 (15.38%) Billing
1 6 (15.38%) Electronics
2 3 (7.69%) Retail
3 1 (2.56%) Finance
Miscellaneous
1 4 (10.26%) Computer Science
2 3 (7.69%) Smartphone
3 1 (2.56%) Blackberry
3 1 (2.56%) Driving Licence
3 1 (2.56%) Fintech
Operating Systems
1 24 (61.54%) Windows
2 9 (23.08%) Windows 7
3 6 (15.38%) Windows Server
3 6 (15.38%) Windows Server 2003
3 6 (15.38%) Windows Server 2008
4 3 (7.69%) Windows Server 2012
4 3 (7.69%) Windows Vista
5 1 (2.56%) Windows 8
Processes & Methodologies
1 12 (30.77%) ITIL
2 7 (17.95%) Problem Management
3 6 (15.38%) CRM
3 6 (15.38%) Logistics
4 5 (12.82%) Service Management
5 4 (10.26%) Root Cause Analysis
6 3 (7.69%) Process Improvement
7 1 (2.56%) Asset Management
7 1 (2.56%) IT Asset Management
7 1 (2.56%) ITSM
Programming Languages
1 6 (15.38%) C
2 4 (10.26%) PL/SQL
2 4 (10.26%) SQL
Qualifications
1 17 (43.59%) Microsoft Certification
2 10 (25.64%) Degree
3 9 (23.08%) MCSE
4 6 (15.38%) CCNA
4 6 (15.38%) Cisco Certification
5 4 (10.26%) HND
5 4 (10.26%) MCP
6 3 (7.69%) MCITP
6 3 (7.69%) MCSA
7 2 (5.13%) MOS
Quality Assurance & Compliance
1 9 (23.08%) SLA
System Software
1 19 (48.72%) Active Directory
2 9 (23.08%) VMware Infrastructure
3 5 (12.82%) Hyper-V
4 3 (7.69%) XenServer
Vendors
1 25 (64.10%) Microsoft
2 9 (23.08%) VMware
3 8 (20.51%) Citrix
4 4 (10.26%) Progress
5 3 (7.69%) AVG
5 3 (7.69%) Draytek
5 3 (7.69%) Sophos
6 2 (5.13%) Remedy
6 2 (5.13%) ServiceNow
Hemel Hempstead, Hertfordshire
Understanding Recruitment
Salary: £18000.00 - £22000.00 per annum + Bonus and Training
Posted: Yesterday