The table below looks at the statistics for the Help Desk Support Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support Analyst in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Help Desk Support Analyst
Rank 259 270 260
Rank change year-on-year
+11 -10
Permanent jobs requiring a Help Desk Support Analyst 8 7 3
As % of all permanent IT jobs located in the East of England 0.11% 0.089% 0.036%
As % of the Job Titles category 0.11% 0.093% 0.037%
Number of salaries quoted 8 6 3
Average salary £18,000 £22,000 £19,000
Average salary % change year-on-year
-18.18% +15.78%
90% offered a salary of more than £16,850 £15,500 £17,434
10% offered a salary of more than £22,500 £27,500 £21,400
UK excluding London average salary £20,000 £20,500 £21,500
% change year-on-year
-2.43% -4.65%
Help Desk Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6975 7550 8053
As % of all permanent IT jobs located in the East of England 96.06% 95.57% 95.36%
Number of salaries quoted 5653 6252 6942
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £26,000 £25,500
10% offered a salary of more than £62,500 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Help Desk Support Analyst Jobs Demand Trend in the East of England

Help Desk Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Analyst across the East of England region.

Help Desk Support Analyst Salary Trend in the East of England

Help Desk Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support Analyst within the East of England region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +2 5 £17,000 -38.18% 1
Suffolk - 3 £22,500 -
Help Desk Support Analyst
England

Help Desk Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 27 March 2015, IT jobs across the East of England region that cited Help Desk Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Analyst in their job title.

1 11 (52.38%) Windows
2 9 (42.86%) TCP/IP
2 9 (42.86%) Windows Server 2008
3 7 (33.33%) MS Office
3 7 (33.33%) Windows 7
4 6 (28.57%) Windows Vista
4 6 (28.57%) Windows Server 2003
5 5 (23.81%) ITIL
6 4 (19.05%) Active Directory
6 4 (19.05%) Citrix
6 4 (19.05%) Windows 8
7 3 (14.29%) Windows Server 2012
7 3 (14.29%) IaaS
7 3 (14.29%) Open Source
7 3 (14.29%) SaaS
7 3 (14.29%) PaaS
7 3 (14.29%) VMware Infrastructure
7 3 (14.29%) VMware
7 3 (14.29%) Cloud Computing
7 3 (14.29%) Hyper-V
7 3 (14.29%) UNIX
7 3 (14.29%) SQL Server
7 3 (14.29%) Linux
7 3 (14.29%) Windows XP
7 3 (14.29%) DHCP
7 3 (14.29%) DNS
7 3 (14.29%) SLA
7 3 (14.29%) Microsoft
8 2 (9.52%) Root Cause Analysis
8 2 (9.52%) Degree

Help Desk Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 27 March 2015, IT jobs across the East of England region that cited Help Desk Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.76%) WorkSite
Applications
1 7 (33.33%) MS Office
Cloud Services
1 3 (14.29%) Cloud Computing
1 3 (14.29%) SaaS
1 3 (14.29%) PaaS
1 3 (14.29%) IaaS
Communications & Networking
1 9 (42.86%) TCP/IP
2 3 (14.29%) DNS
2 3 (14.29%) DHCP
Database & Business Intelligence
1 3 (14.29%) SQL Server
General
1 1 (4.76%) Legal
1 1 (4.76%) Multimedia
Miscellaneous
1 3 (14.29%) Open Source
Operating Systems
1 11 (52.38%) Windows
2 9 (42.86%) Windows Server 2008
3 7 (33.33%) Windows 7
4 6 (28.57%) Windows Server 2003
4 6 (28.57%) Windows Vista
5 4 (19.05%) Windows 8
6 3 (14.29%) Windows Server 2012
6 3 (14.29%) Linux
6 3 (14.29%) Windows XP
6 3 (14.29%) UNIX
Processes & Methodologies
1 5 (23.81%) ITIL
2 2 (9.52%) Problem Management
2 2 (9.52%) Root Cause Analysis
3 1 (4.76%) Workflow
3 1 (4.76%) Asset Management
3 1 (4.76%) Document Management
3 1 (4.76%) Incident Management
Programming Languages
1 1 (4.76%) SQL
Qualifications
1 2 (9.52%) Degree
Quality Assurance & Compliance
1 3 (14.29%) SLA
System Software
1 4 (19.05%) Active Directory
2 3 (14.29%) VMware Infrastructure
2 3 (14.29%) Hyper-V
Vendors
1 4 (19.05%) Citrix
2 3 (14.29%) VMware
2 3 (14.29%) Microsoft
Colchester
Recruitment Genius
Salary: £22000 - £28000 per annum
Posted: Yesterday
Essex
Ashdown IT
Salary: £25000 per annum
Posted: 3 days ago
Stevenage, Hertfordshire
Dupen Recruitment Services
Salary: £15000 - £18000 per annum + good benefits
Posted: 3 days ago