East of England Helpdesk Support Analyst Jobs

This section looks at the demand for the Helpdesk Support Analyst role in IT jobs within the East of England region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT job ads that have cited Helpdesk Support Analyst in their job title over the 3 months to 18 July 2008 with a comparison to the same period last year.

Help Desk Support Analyst
Location Andover Banbury Basildon Bedford Bedfordshire Berkshire Birmingham Bridgend Brighton Bristol Bromley Buckinghamshire Camberley Cambridge Cambridgeshire Cardiff Cheshire Chesterfield City of London Colchester Coventry Crawley Croydon Darlington Derbyshire Durham East Midlands East of England East Sussex England Epsom Essex Farnborough Folkestone Gatwick Gloucester Gloucestershire Halifax Hampshire Harlow Harrow Hemel Hempstead Herefordshire Hertfordshire Huddersfield Kent Lancashire Leatherhead Leeds Leighton Buzzard Linlithgow Liverpool London Manchester Merseyside Middlesex Milton Keynes Newbury Newcastle Norfolk North East North West North Yorkshire Oxford Oxfordshire Peterborough Portsmouth Preston Reading Scotland Sheffield Shropshire Sidcup Slough South East South Wales South West South Yorkshire Stevenage Stockport Surrey Telford Tring Tyne and Wear UK Uxbridge Wales Warwickshire West Lothian West Midlands West Sussex West Yorkshire Weybridge Wimbledon Woking Wokingham Wolverhampton York Yorkshire	3 months to 18 Jul 2008	Same period last year
Rank	257	265
Rank change on same period last year	+8
Matching permanent IT job ads	25	19
As % of all UK permanent IT job ads sampled	0.013 %	0.008 %
As % of the category below	0.206 %	0.150 %
Salaries quoted	25	19
Average minimum salary	£20,423	£19,100
Average salary	£21,423	£19,900
% change on same period last year	+7.65 %
Average maximum salary	£22,423	£20,700
UK excluding London average salary	£19,926	£18,976
% change on same period last year	+5.00 %
Job Titles East of England
Matching permanent IT job ads	12124	12663
As % of all UK permanent IT job ads sampled	6.330 %	5.224 %
Salaries quoted	10144	10744
Average minimum salary	£34,807	£34,731
Average salary	£37,909	£37,657
% change on same period last year	+0.66 %
Average maximum salary	£41,011	£40,584
UK excluding London average salary	£38,227	£39,513
% change on same period last year	-3.25 %
Helpdesk Support Analyst England

Helpdesk Support Analyst
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Helpdesk Support Analyst across the East of England region as a proportion of the total demand within the Job Titles category.

Helpdesk Support Analyst
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Helpdesk Support Analyst across the East of England region.

Helpdesk Support Analyst
Salary Histogram

The chart provides a salary histogram for IT jobs citing Helpdesk Support Analyst across the East of England region over the 3 months to 18 July 2008.

Helpdesk Support Analyst
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT job ads citing Helpdesk Support Analyst within the East of England region over the 3 months to 18 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Permanent IT Job Ads	Average Salary Last 3 Months	Average Salary % Change on Same Period Last Year
Cambridgeshire	-1	8	£23,611	+11.11 %
Essex	+3	6	£18,917	-14.01 %
Hertfordshire	+7	5	£20,300	+10.22 %
Bedfordshire	-6	5	£21,200	+17.77 %
Norfolk	-	1	£23,500	-

Helpdesk Support Analyst England

Helpdesk Support Analyst
Top 30 Related IT Skills

For the 6 months to 18 July 2008, IT jobs across the East of England region that cited Helpdesk Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Helpdesk Support Analyst in their job title.

1 37 (64.91 %) Windows 2 28 (49.12 %) MS Office 3 24 (42.11 %) Microsoft 4 18 (31.58 %) Active Directory 5 17 (29.82 %) MS Excel 6 10 (17.54 %) Windows 2000 7 7 (12.28 %) SQL 7 7 (12.28 %) Oracle 7 7 (12.28 %) Cisco 8 6 (10.53 %) Windows XP 8 6 (10.53 %) MS Exchange 9 5 (8.772 %) Citrix 9 5 (8.772 %) Remedy 10 4 (7.018 %) Pensions 10 4 (7.018 %) Network Security

10 4 (7.018 %) Microsoft Certification 10 4 (7.018 %) DNS 10 4 (7.018 %) VoIP 10 4 (7.018 %) TCP/IP 10 4 (7.018 %) UNIX 10 4 (7.018 %) CRM 10 4 (7.018 %) Windows NT 11 3 (5.263 %) Client/Server 11 3 (5.263 %) Lotus Notes 11 3 (5.263 %) ITIL 11 3 (5.263 %) SQL Server 11 3 (5.263 %) VPN 11 3 (5.263 %) Windows Vista 11 3 (5.263 %) French Language 11 3 (5.263 %) German Language

Helpdesk Support Analyst
Top Related IT Skills by Category

For the 6 months to 18 July 2008, IT jobs across the East of England region that cited Helpdesk Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Helpdesk Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development 1 1 (1.754 %) HTML 1 1 (1.754 %) .NET	Application Platforms 1 6 (10.53 %) MS Exchange 2 3 (5.263 %) Lotus Notes 2 3 (5.263 %) Exchange Server 2003 3 1 (1.754 %) Exchange Server 2000
Applications 1 28 (49.12 %) MS Office 2 17 (29.82 %) MS Excel 3 1 (1.754 %) MS PowerPoint	Communications & Networking 1 4 (7.018 %) VoIP 1 4 (7.018 %) TCP/IP 1 4 (7.018 %) DNS 1 4 (7.018 %) Network Security 2 3 (5.263 %) Internet 2 3 (5.263 %) VPN 3 2 (3.509 %) WAN 3 2 (3.509 %) Wireless 3 2 (3.509 %) LAN 4 1 (1.754 %) DHCP
Database & Business Intelligence 1 3 (5.263 %) SQL Server 1 3 (5.263 %) SQLPlus	General 1 4 (7.018 %) Pensions 2 3 (5.263 %) Publishing 3 2 (3.509 %) Finance 3 2 (3.509 %) Government 4 1 (1.754 %) Health 4 1 (1.754 %) Manufacturing 4 1 (1.754 %) Education 4 1 (1.754 %) Banking 4 1 (1.754 %) Retail 4 1 (1.754 %) General Ledger 4 1 (1.754 %) Marketing 4 1 (1.754 %) Telecoms
Miscellaneous 1 3 (5.263 %) Client/Server 1 3 (5.263 %) French Language 1 3 (5.263 %) German Language 1 3 (5.263 %) Spanish Language 2 1 (1.754 %) EPoS 2 1 (1.754 %) EFT 2 1 (1.754 %) NHS	Operating Systems 1 37 (64.91 %) Windows 2 10 (17.54 %) Windows 2000 3 6 (10.53 %) Windows XP 4 4 (7.018 %) UNIX 4 4 (7.018 %) Windows NT 5 3 (5.263 %) Windows Vista 6 2 (3.509 %) NetWare 6 2 (3.509 %) Windows Server 2003 6 2 (3.509 %) Linux
Processes & Methodologies 1 4 (7.018 %) CRM 2 3 (5.263 %) ITIL 3 1 (1.754 %) Process Management 3 1 (1.754 %) Business Analysis 3 1 (1.754 %) Incident Management 3 1 (1.754 %) Security Cleared	Programming Languages 1 7 (12.28 %) SQL
Qualifications 1 4 (7.018 %) Microsoft Certification 2 2 (3.509 %) MOS 2 2 (3.509 %) MCP 2 2 (3.509 %) MCSE	Quality Assurance & Compliance 1 2 (3.509 %) SLA
System Software 1 18 (31.58 %) Active Directory	Vendors 1 24 (42.11 %) Microsoft 2 7 (12.28 %) Oracle 2 7 (12.28 %) Cisco 3 5 (8.772 %) Remedy 3 5 (8.772 %) Citrix 4 3 (5.263 %) Lotus 5 2 (3.509 %) Symbian 6 1 (1.754 %) Novell 6 1 (1.754 %) Sage