The table below looks at the statistics for the Help Desk Technician role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Technician in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Help Desk Technician
Rank 249 - 277
Rank change year-on-year
- 0
Permanent jobs requiring a Help Desk Technician 3 0 3
As % of all permanent IT jobs located in the East of England 0.039% - 0.034%
As % of the Job Titles category 0.041% - 0.035%
Number of salaries quoted 3 0 0
Average salary £18,250 - -
UK excluding London average salary £19,500 £22,500 £18,000
% change year-on-year
-13.33% +25.00%
Help Desk Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7344 6551 8524
As % of all permanent IT jobs located in the East of England 94.64% 96.37% 95.72%
Number of salaries quoted 6009 5257 7412
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Technician
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Technician in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Help Desk Technician Jobs Demand Trend in the East of England

Help Desk Technician
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Technician across the East of England region.

Help Desk Technician Salary Trend in the East of England

Help Desk Technician
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Technician within the East of England region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire - 2 £19,500 -
Hertfordshire - 1 £17,000 -
Bedfordshire - 1 £17,000 -
Help Desk Technician
England

Help Desk Technician
Top 15 Related IT Skills in the East of England

For the 6 months to 24 December 2014, IT jobs across the East of England region that cited Help Desk Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Technician in their job title.

1 4 (44.44%) Windows
2 3 (33.33%) Active Directory
3 2 (22.22%) MS Office
3 2 (22.22%) ITIL
3 2 (22.22%) Microsoft
4 1 (11.11%) MS Excel
4 1 (11.11%) MS Exchange
4 1 (11.11%) SAN
4 1 (11.11%) Sage
4 1 (11.11%) Windows Server 2003
4 1 (11.11%) Games
4 1 (11.11%) VMware
4 1 (11.11%) Exchange Server 2007
4 1 (11.11%) Windows Server 2008
4 1 (11.11%) Windows 7

Help Desk Technician
Top Related IT Skills in the East of England by Category

For the 6 months to 24 December 2014, IT jobs across the East of England region that cited Help Desk Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (11.11%) MS Exchange
1 1 (11.11%) Exchange Server 2007
Applications
1 2 (22.22%) MS Office
2 1 (11.11%) MS Excel
Communications & Networking
1 1 (11.11%) SAN
General
1 1 (11.11%) Games
Operating Systems
1 4 (44.44%) Windows
2 1 (11.11%) Windows Server 2003
2 1 (11.11%) Windows Server 2008
2 1 (11.11%) Windows 7
Processes & Methodologies
1 2 (22.22%) ITIL
System Software
1 3 (33.33%) Active Directory
Vendors
1 2 (22.22%) Microsoft
2 1 (11.11%) Sage
2 1 (11.11%) VMware