The statistics below represent IT jobs advertised across the East of England region that had Help Desk Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 1 October 2016 with a comparison to same period over 2 years.

3 months to
1 Oct 2016
Same period 2015 Same period 2014
Help Desk Technician
Rank 233 257 265
Rank change year-on-year
+24 +8
Permanent jobs requiring a Help Desk Technician 5 5 8
As % of all permanent IT jobs located in the East of England 0.081% 0.069% 0.10%
As % of the Job Titles category 0.084% 0.072% 0.11%
Number of salaries quoted 5 5 8
Median salary £22,000 £17,000 £18,250
Median salary % change year-on-year
+29.41% -6.84%
90% offered a salary of more than £20,500 £15,000 £17,000
10% offered a salary of more than £32,800 £30,000 £22,500
UK excluding London median salary £22,000 £19,000 £20,500
% change year-on-year
+15.78% -7.31%
Help Desk Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
5939 6942 7473
As % of all permanent IT jobs located in the East of England 96.18% 96.08% 97.57%
Number of salaries quoted 4925 5900 6092
Median salary £44,500 £42,500 £42,000
Median salary % change year-on-year
+4.70% +1.19%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Help Desk Technician
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured Help Desk Technician in the job title.

Help Desk Technician Jobs Demand Trend in the East of England

Help Desk Technician
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Technician across the East of England region.

Help Desk Technician Salary Trend in the East of England

Help Desk Technician
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Help Desk Technician across the East of England region over the 3 months to 1 October 2016.

Help Desk Technician Salary Histogram in the East of England

Help Desk Technician
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Technician within the East of England region over the 3 months to 1 October 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +5 3 £22,000 +29.41%
Hertfordshire +18 1 £22,000 -26.66%
Bedfordshire - 1 £40,000 -
Help Desk Technician
England

Help Desk Technician Skill Set
Top 20 Related IT Skills in the East of England

For the 6 months to 1 October 2016, Help Desk Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Help Desk Technician in the job title.

1 4 (66.67%) Microsoft
1 4 (66.67%) Active Directory
2 2 (33.33%) Windows
2 2 (33.33%) MS Excel
2 2 (33.33%) MS Office
2 2 (33.33%) MS Exchange
3 1 (16.67%) iPad
3 1 (16.67%) Telecoms
3 1 (16.67%) Windows 7
3 1 (16.67%) Retail
3 1 (16.67%) Smartphone
3 1 (16.67%) DHCP
3 1 (16.67%) ITIL
3 1 (16.67%) CRM
3 1 (16.67%) Windows XP
3 1 (16.67%) HTML
3 1 (16.67%) Citrix
3 1 (16.67%) Internet
3 1 (16.67%) Windows 8
3 1 (16.67%) Windows 10

Help Desk Technician Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (33.33%) MS Exchange
Applications
1 2 (33.33%) MS Excel
1 2 (33.33%) MS Office
Communications & Networking
1 1 (16.67%) DHCP
1 1 (16.67%) Internet
General
1 1 (16.67%) Retail
1 1 (16.67%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (16.67%) HTML
Miscellaneous
1 1 (16.67%) iPad
1 1 (16.67%) Smartphone
Operating Systems
1 2 (33.33%) Windows
2 1 (16.67%) Windows 10
2 1 (16.67%) Windows 7
2 1 (16.67%) Windows 8
2 1 (16.67%) Windows XP
Processes & Methodologies
1 1 (16.67%) CRM
1 1 (16.67%) ITIL
System Software
1 4 (66.67%) Active Directory
Vendors
1 4 (66.67%) Microsoft
2 1 (16.67%) Citrix