The table below looks at the statistics for the Service Desk Team Leader role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 30 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Oct 2014
Same period 2013 Same period 2012
Service Desk Team Lead
Rank 223 239 274
Rank change year-on-year
+16 +35
Permanent jobs requiring a Service Desk Team Leader 29 2 9
As % of all permanent IT jobs located in the East of England 0.37% 0.029% 0.10%
As % of the Job Titles category 0.39% 0.030% 0.10%
Number of salaries quoted 21 2 9
Average salary £35,000 £26,875 £27,500
Average salary % change year-on-year
+30.23% -2.27%
UK excluding London average salary £28,500 £28,625 £30,000
% change year-on-year
-0.43% -4.58%
Service Desk Team Leader
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7409 6676 8676
As % of all permanent IT jobs located in the East of England 95.16% 95.86% 96.48%
Number of salaries quoted 6033 5582 7462
Average salary £42,500 £40,000 £39,500
Average salary % change year-on-year
+6.25% +1.26%
90% offered a salary of more than £25,000 £25,000 £24,650
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Team Leader
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Team Leader in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in the East of England

Service Desk Team Leader
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader across the East of England region.

Service Desk Team Leader Salary Trend in the East of England

Service Desk Team Leader
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Team Leader within the East of England region over the 3 months to 30 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire - 16 £28,000 -
Essex - 6 £35,000 - 2
Bedfordshire - 6 £35,000 -
Norfolk +8 1 £37,500 +39.53%
Service Desk Team Leader
England

Service Desk Team Leader
Top 30 Related IT Skills in the East of England

For the 6 months to 30 October 2014, IT jobs across the East of England region that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 42 (79.25%) ITIL
2 23 (43.40%) Microsoft
3 21 (39.62%) Windows
4 16 (30.19%) Active Directory
5 14 (26.42%) MS Excel
6 12 (22.64%) Service Management
7 10 (18.87%) ITIL Certification
8 9 (16.98%) MS Office
9 8 (15.09%) MCSE
9 8 (15.09%) ERP
9 8 (15.09%) Windows XP
9 8 (15.09%) CCNA
9 8 (15.09%) Service Delivery
9 8 (15.09%) Cisco Certification
9 8 (15.09%) Microsoft Certification
9 8 (15.09%) Degree
10 7 (13.21%) Finance
10 7 (13.21%) SLA
10 7 (13.21%) Incident Management
10 7 (13.21%) VLAN
11 6 (11.32%) IBM
11 6 (11.32%) SQL
11 6 (11.32%) ITSM
12 5 (9.43%) Dell
12 5 (9.43%) Law
12 5 (9.43%) Windows 7
12 5 (9.43%) Mentoring
12 5 (9.43%) Coaching
13 4 (7.55%) Mitel
13 4 (7.55%) Firewall

Service Desk Team Leader
Top Related IT Skills in the East of England by Category

For the 6 months to 30 October 2014, IT jobs across the East of England region that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (7.55%) SharePoint
2 1 (1.89%) MS Exchange
2 1 (1.89%) Blackberry Enterprise Server
2 1 (1.89%) Exchange Server 2007
2 1 (1.89%) Exchange Server 2010
2 1 (1.89%) Exchange Server 2013
Applications
1 14 (26.42%) MS Excel
2 9 (16.98%) MS Office
3 3 (5.66%) MS PowerPoint
Business Applications
1 1 (1.89%) Remedy ITSM
Communications & Networking
1 7 (13.21%) VLAN
2 4 (7.55%) Firewall
Database & Business Intelligence
1 2 (3.77%) SQL Server
General
1 7 (13.21%) Finance
2 5 (9.43%) Law
3 2 (3.77%) Electronics
3 2 (3.77%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (3.77%) HTML
Miscellaneous
1 4 (7.55%) Blackberry
2 1 (1.89%) Management Information System
2 1 (1.89%) AS400
2 1 (1.89%) Data Protection Act
2 1 (1.89%) iSeries
2 1 (1.89%) Analytical Skills
Operating Systems
1 21 (39.62%) Windows
2 8 (15.09%) Windows XP
3 5 (9.43%) Windows 7
4 2 (3.77%) Windows Server 2008
5 1 (1.89%) Windows 8
5 1 (1.89%) Windows Server 2012
5 1 (1.89%) Windows Server 2003
5 1 (1.89%) Windows Vista
Processes & Methodologies
1 42 (79.25%) ITIL
2 12 (22.64%) Service Management
3 8 (15.09%) Service Delivery
3 8 (15.09%) ERP
4 7 (13.21%) Incident Management
5 6 (11.32%) ITSM
6 5 (9.43%) Mentoring
6 5 (9.43%) Coaching
7 3 (5.66%) Data Protection
8 2 (3.77%) Change Management
9 1 (1.89%) CRM
9 1 (1.89%) Problem Management
9 1 (1.89%) Line Management
9 1 (1.89%) People Management
Programming Languages
1 6 (11.32%) SQL
2 2 (3.77%) VBA
Qualifications
1 10 (18.87%) ITIL Certification
2 8 (15.09%) Degree
2 8 (15.09%) MCSE
2 8 (15.09%) CCNA
2 8 (15.09%) Cisco Certification
2 8 (15.09%) Microsoft Certification
3 4 (7.55%) MCP
4 3 (5.66%) A+ Certification
Quality Assurance & Compliance
1 7 (13.21%) SLA
2 4 (7.55%) ISO 9001
System Software
1 16 (30.19%) Active Directory
2 1 (1.89%) VMware Server
2 1 (1.89%) vSphere
Vendors
1 23 (43.40%) Microsoft
2 6 (11.32%) IBM
3 5 (9.43%) Dell
4 4 (7.55%) Mitel
5 2 (3.77%) Citrix
5 2 (3.77%) VMware
6 1 (1.89%) Symantec
6 1 (1.89%) Remedy
6 1 (1.89%) Altiris
6 1 (1.89%) Veeam
6 1 (1.89%) ServiceNow
Chelmsford, Essex
FIRST POINT IT RESOURCING
Salary: £30000 - £40000 per annum + Bonus + Benefits
Posted: 5 days ago
Hemel Hempstead, Hertfordshire
Green Thompson Consulting
Salary: From £25,000 to £32,000 per annum
Posted: 5 days ago
Essex
NFP Group Ltd
Salary: £30000 - £40000 per annum + Bonus + Benefits
Posted: 12 days ago