The table below looks at the statistics for the Service Desk Team Leader role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Service Desk Team Lead
Rank 249 254 266
Rank change year-on-year
+5 +12
Permanent jobs requiring a Service Desk Team Leader 10 3 3
As % of all permanent IT jobs located in the East of England 0.14% 0.043% 0.036%
As % of the Job Titles category 0.14% 0.044% 0.038%
Number of salaries quoted 9 3 3
Average salary £27,500 £37,500 £29,000
Average salary % change year-on-year
-26.66% +29.31%
UK excluding London average salary £34,000 £28,250 £29,000
% change year-on-year
+20.35% -2.58%
Service Desk Team Leader
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7019 6754 7878
As % of all permanent IT jobs located in the East of England 96.06% 95.91% 95.19%
Number of salaries quoted 5682 5504 6796
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £26,000 £25,500
10% offered a salary of more than £62,500 £57,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Team Leader
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Team Leader in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in the East of England

Service Desk Team Leader
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader across the East of England region.

Service Desk Team Leader Salary Trend in the East of England

Service Desk Team Leader
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader across the East of England region over the 3 months to 27 February 2015.

Service Desk Team Leader Salary Histogram in the East of England

Service Desk Team Leader
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Team Leader within the East of England region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Suffolk - 6 £27,500 -
Hertfordshire -6 2 £40,000 -
Essex -10 1 £42,500 +82.79%
Bedfordshire - 1 - -
Service Desk Team Leader
England

Service Desk Team Leader
Top 30 Related IT Skills in the East of England

For the 6 months to 27 February 2015, IT jobs across the East of England region that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 31 (77.50%) ITIL
2 16 (40.00%) Windows
2 16 (40.00%) Microsoft
3 11 (27.50%) MS Excel
4 10 (25.00%) Active Directory
4 10 (25.00%) Windows XP
5 8 (20.00%) Incident Management
6 7 (17.50%) Service Management
6 7 (17.50%) ITSM
7 6 (15.00%) SQL
7 6 (15.00%) Finance
7 6 (15.00%) Manufacturing
8 5 (12.50%) Law
8 5 (12.50%) Firewall
8 5 (12.50%) Workflow
8 5 (12.50%) ERP
8 5 (12.50%) IBM
9 4 (10.00%) ISO 9001
9 4 (10.00%) Blackberry
9 4 (10.00%) SharePoint
9 4 (10.00%) MCP
9 4 (10.00%) Dell
9 4 (10.00%) Mitel
9 4 (10.00%) Coaching
10 2 (5.00%) Remedy ITSM
10 2 (5.00%) VBA
10 2 (5.00%) SQL Server
10 2 (5.00%) HTML
10 2 (5.00%) Remedy
10 2 (5.00%) SLA

Service Desk Team Leader
Top Related IT Skills in the East of England by Category

For the 6 months to 27 February 2015, IT jobs across the East of England region that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (10.00%) SharePoint
Applications
1 11 (27.50%) MS Excel
2 1 (2.50%) MS Office
Business Applications
1 2 (5.00%) Remedy ITSM
Communications & Networking
1 5 (12.50%) Firewall
2 1 (2.50%) VPN
2 1 (2.50%) Intranet
Database & Business Intelligence
1 2 (5.00%) SQL Server
General
1 6 (15.00%) Finance
1 6 (15.00%) Manufacturing
2 5 (12.50%) Law
Libraries, Frameworks & Software Standards
1 2 (5.00%) HTML
Miscellaneous
1 4 (10.00%) Blackberry
2 1 (2.50%) AS400
2 1 (2.50%) iSeries
Operating Systems
1 16 (40.00%) Windows
2 10 (25.00%) Windows XP
3 1 (2.50%) Windows 7
3 1 (2.50%) Windows 8
Processes & Methodologies
1 31 (77.50%) ITIL
2 8 (20.00%) Incident Management
3 7 (17.50%) Service Management
3 7 (17.50%) ITSM
4 5 (12.50%) Workflow
4 5 (12.50%) ERP
5 4 (10.00%) Coaching
6 1 (2.50%) Release Management
6 1 (2.50%) Line Management
6 1 (2.50%) Mentoring
6 1 (2.50%) Project Management
6 1 (2.50%) PRINCE2
6 1 (2.50%) Systems Analysis
6 1 (2.50%) Service Delivery
Programming Languages
1 6 (15.00%) SQL
2 2 (5.00%) VBA
Qualifications
1 4 (10.00%) MCP
2 1 (2.50%) Microsoft Certification
2 1 (2.50%) ITIL Certification
2 1 (2.50%) Degree
Quality Assurance & Compliance
1 4 (10.00%) ISO 9001
2 2 (5.00%) SLA
3 1 (2.50%) Sarbanes-Oxley
System Software
1 10 (25.00%) Active Directory
2 1 (2.50%) VMware Infrastructure
Vendors
1 16 (40.00%) Microsoft
2 5 (12.50%) IBM
3 4 (10.00%) Dell
3 4 (10.00%) Mitel
4 2 (5.00%) Remedy
5 1 (2.50%) Websense
5 1 (2.50%) VMware
5 1 (2.50%) Cisco
5 1 (2.50%) Citrix
5 1 (2.50%) NetApp
5 1 (2.50%) Barracuda Networks
5 1 (2.50%) SolarWinds