The statistics below represent IT jobs advertised across the East of England region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 September 2016 with a comparison to same period over 2 years.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
Technical Support
Rank 210 159 184
Rank change year-on-year
-51 +25
Permanent jobs requiring a Technical Support 37 105 85
As % of all permanent IT jobs located in the East of England 0.59% 1.44% 1.11%
As % of the Job Titles category 0.62% 1.49% 1.14%
Number of salaries quoted 33 93 65
Median salary £32,000 £28,000 £26,500
Median salary % change year-on-year
+14.28% +5.66%
90% offered a salary of more than £21,100 £20,000 £16,500
10% offered a salary of more than £44,500 £40,000 £47,500
UK excluding London median salary £29,500 £27,500 £30,000
% change year-on-year
+7.27% -8.33%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
5994 7026 7475
As % of all permanent IT jobs located in the East of England 96.15% 96.09% 97.58%
Number of salaries quoted 4966 5955 6085
Median salary £43,500 £42,500 £42,000
Median salary % change year-on-year
+2.35% +1.19%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £42,091 £40,000 £40,000
% change year-on-year
+5.22% -

Technical Support
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in the East of England

Technical Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the East of England region.

Technical Support Salary Trend in the East of England

Technical Support
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Technical Support across the East of England region over the 3 months to 29 September 2016.

Technical Support Salary Histogram in the East of England

Technical Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the East of England region over the 3 months to 29 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire -5 12 £40,000 +60.00% 3
Suffolk -10 8 £28,000 -
Bedfordshire -2 7 £35,000 +23.89%
Hertfordshire +1 6 £32,000 +6.66% 2
Essex +8 3 £36,000 +84.61% 1
Norfolk -16 1 £28,000 -16.41%
Technical Support
England

Technical Support Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 29 September 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Technical Support in the job title.

1 55 (54.46%) Windows
2 42 (41.58%) Microsoft
3 26 (25.74%) MS Office
4 21 (20.79%) Windows Server 2008
4 21 (20.79%) MS Excel
5 20 (19.80%) Active Directory
5 20 (19.80%) SQL
5 20 (19.80%) Blackberry
5 20 (19.80%) Windows Server
6 19 (18.81%) Finance
6 19 (18.81%) ITIL
7 18 (17.82%) MS Exchange
8 17 (16.83%) Windows 7
9 16 (15.84%) Office 365
10 15 (14.85%) Windows Server 2003
10 15 (14.85%) Linux
10 15 (14.85%) Degree
11 14 (13.86%) Unix
12 13 (12.87%) Windows XP
12 13 (12.87%) TCP/IP
13 12 (11.88%) Microsoft Certification
14 11 (10.89%) Becrypt
14 11 (10.89%) SC Cleared
14 11 (10.89%) Security Cleared
14 11 (10.89%) Android
14 11 (10.89%) SCCM
14 11 (10.89%) MCDST
14 11 (10.89%) SQL Server
14 11 (10.89%) Validation
14 11 (10.89%) Handset

Technical Support Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (17.82%) MS Exchange
2 4 (3.96%) Exchange Server 2010
3 3 (2.97%) Apache
3 3 (2.97%) Exchange Server 2007
3 3 (2.97%) Skype for Business
4 1 (0.99%) Exchange Server 2013
4 1 (0.99%) JBoss
Applications
1 26 (25.74%) MS Office
2 21 (20.79%) MS Excel
Business Applications
1 2 (1.98%) SAP Oil and Gas
Cloud Services
1 16 (15.84%) Office 365
2 8 (7.92%) Google Apps
3 3 (2.97%) Yammer
4 2 (1.98%) Microsoft Azure
Communications & Networking
1 13 (12.87%) TCP/IP
2 5 (4.95%) Firewall
3 4 (3.96%) ISDN
3 4 (3.96%) Unified Communications
3 4 (3.96%) VoIP
4 3 (2.97%) CTI
4 3 (2.97%) IP Telephony
4 3 (2.97%) LAN
4 3 (2.97%) PBX
4 3 (2.97%) Remote Desktop
4 3 (2.97%) Skype
4 3 (2.97%) VPN
4 3 (2.97%) WAN
5 2 (1.98%) DHCP
5 2 (1.98%) DNS
5 2 (1.98%) Internet
5 2 (1.98%) NetScaler
5 2 (1.98%) VLAN
5 2 (1.98%) Wireless
5 2 (1.98%) WLAN
Database & Business Intelligence
1 11 (10.89%) SQL Server
2 3 (2.97%) MySQL
3 2 (1.98%) Crystal Reports
3 2 (1.98%) Data Mining
3 2 (1.98%) Oracle Database
3 2 (1.98%) Oracle Reports
3 2 (1.98%) RDBMS
3 2 (1.98%) Relational Database
4 1 (0.99%) Big Data
4 1 (0.99%) PostgreSQL
4 1 (0.99%) Text Mining
Development Applications
1 2 (1.98%) PowerBuilder
2 1 (0.99%) Selenium
General
1 19 (18.81%) Finance
2 8 (7.92%) Telecoms
3 6 (5.94%) Manufacturing
4 5 (4.95%) Electronics
4 5 (4.95%) Spanish Language
5 3 (2.97%) Back Office
6 2 (1.98%) Marketing
6 2 (1.98%) Retail
7 1 (0.99%) Aerospace
7 1 (0.99%) Banking
7 1 (0.99%) Dutch Language
7 1 (0.99%) French Language
7 1 (0.99%) German Language
7 1 (0.99%) Italian Language
7 1 (0.99%) Law
Libraries, Frameworks & Software Standards
1 4 (3.96%) HTML
2 2 (1.98%) CSS
2 2 (1.98%) J2EE
2 2 (1.98%) Web Services
3 1 (0.99%) .NET
3 1 (0.99%) JPA
3 1 (0.99%) Natural Language Processing
3 1 (0.99%) SOAP
3 1 (0.99%) Spring
3 1 (0.99%) Struts
3 1 (0.99%) XML
3 1 (0.99%) XSL
Miscellaneous
1 20 (19.80%) Blackberry
2 11 (10.89%) Handset
3 10 (9.90%) iPhone
4 8 (7.92%) iPad
5 7 (6.93%) Virtual Team
6 6 (5.94%) Blog
7 5 (4.95%) Life Science
7 5 (4.95%) Mainframe
7 5 (4.95%) Statistics
8 4 (3.96%) Augmented Reality
9 3 (2.97%) Driving Licence
9 3 (2.97%) Mathematics
9 3 (2.97%) Mobile App
9 3 (2.97%) Video Conferencing
10 2 (1.98%) Computer Science
10 2 (1.98%) Data Centre
10 2 (1.98%) Social Media
11 1 (0.99%) Informatics
11 1 (0.99%) Physics
11 1 (0.99%) Smartphone
Operating Systems
1 55 (54.46%) Windows
2 21 (20.79%) Windows Server 2008
3 20 (19.80%) Windows Server
4 17 (16.83%) Windows 7
5 15 (14.85%) Linux
5 15 (14.85%) Windows Server 2003
6 14 (13.86%) Unix
7 13 (12.87%) Windows XP
8 11 (10.89%) Android
9 9 (8.91%) Apple iOS
9 9 (8.91%) Windows Server 2012
10 8 (7.92%) Mac OS X
11 5 (4.95%) Windows 8
12 2 (1.98%) CentOS
12 2 (1.98%) Red Hat Enterprise Linux
13 1 (0.99%) Debian
13 1 (0.99%) Solaris
13 1 (0.99%) Windows Phone
Processes & Methodologies
1 19 (18.81%) ITIL
2 11 (10.89%) Validation
3 9 (8.91%) Presales
4 8 (7.92%) Project Management
5 6 (5.94%) Problem Management
6 5 (4.95%) Line Management
7 4 (3.96%) Service Management
8 3 (2.97%) Application Packaging
8 3 (2.97%) Business Continuity
8 3 (2.97%) Business Continuity Management
8 3 (2.97%) Change Control
8 3 (2.97%) Coaching
8 3 (2.97%) CRM
8 3 (2.97%) Incident Management
8 3 (2.97%) Service Delivery
8 3 (2.97%) Software Deployment
8 3 (2.97%) Time Management
9 2 (1.98%) Continuous Improvement
9 2 (1.98%) ITIL V3
9 2 (1.98%) Software Delivery
Programming Languages
1 20 (19.80%) SQL
2 8 (7.92%) Python
3 4 (3.96%) C
4 2 (1.98%) C++
4 2 (1.98%) JavaScript
4 2 (1.98%) Perl
4 2 (1.98%) PL/SQL
5 1 (0.99%) C#
5 1 (0.99%) Java
5 1 (0.99%) PHP
5 1 (0.99%) PowerShell
5 1 (0.99%) Shell Script
5 1 (0.99%) VB
Qualifications
1 15 (14.85%) Degree
2 12 (11.88%) Microsoft Certification
3 11 (10.89%) MCDST
3 11 (10.89%) SC Cleared
3 11 (10.89%) Security Cleared
4 8 (7.92%) A+ Certification
5 6 (5.94%) ITIL Certification
6 3 (2.97%) Postgraduate
7 2 (1.98%) CCNA
7 2 (1.98%) Cisco Certification
8 1 (0.99%) HNC
8 1 (0.99%) HND
8 1 (0.99%) MCSA
8 1 (0.99%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 4 (3.96%) SLA
2 1 (0.99%) QA
System Software
1 20 (19.80%) Active Directory
2 6 (5.94%) VMware Infrastructure
3 4 (3.96%) Hyper-V
3 4 (3.96%) vSphere
4 3 (2.97%) XenApp
5 2 (1.98%) Virtual Servers
5 2 (1.98%) VirtualBox
Systems Management
1 11 (10.89%) SCCM
2 3 (2.97%) Control-M
2 3 (2.97%) McAfee ePO
2 3 (2.97%) WSUS
Vendors
1 42 (41.58%) Microsoft
2 11 (10.89%) Becrypt
3 10 (9.90%) Google
4 9 (8.91%) Apple
5 7 (6.93%) Citrix
5 7 (6.93%) VMware
6 5 (4.95%) Oracle
7 3 (2.97%) BMC
7 3 (2.97%) Cisco
7 3 (2.97%) Intel Security
7 3 (2.97%) Sage
8 2 (1.98%) Juniper
8 2 (1.98%) Red Hat
8 2 (1.98%) SAP
9 1 (0.99%) Avaya
9 1 (0.99%) CheckPoint
9 1 (0.99%) Dell
9 1 (0.99%) HP
9 1 (0.99%) Nortel
9 1 (0.99%) Sybase
Essex
Senitor Associates
Posted: Yesterday
Hemel Hempstead, Hertfordshire
Ping IT Recruitment ltd
Salary: From £45,000 to £55,000 per annum
Posted: 2 days ago
Cambridge, Cambridgeshire
Edgar Cowen
Posted: 2 days ago
Cambridge, Cambridgeshire
Edgar Cowen
Salary: £25000 - £32000 per annum + Awesome+Prospects
Posted: 6 days ago
Huntingdon
Hays Specialist Recruitment Ltd
Salary: £18000.00 - £24000.00 per annum
Posted: 7 days ago
Watford
Bluetown Online LTD
Posted: 16 days ago