The statistics below represent IT jobs advertised across the East of England region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 February 2017 with a comparison to same period over 2 years.

3 months to
27 Feb 2017
Same period 2016 Same period 2015
Technical Support
England / East of England
Rank 196 204 187
Rank change year-on-year
+8 -17
Permanent jobs requiring a Technical Support 62 67 92
As % of all permanent IT jobs located in the East of England 1.01% 0.91% 1.21%
As % of the Job Titles category 1.05% 0.94% 1.25%
Number of salaries quoted 54 60 85
Median salary £25,000 £31,000 £32,500
Median salary % change year-on-year
-19.35% -4.61%
90% offered a salary of more than £17,300 £21,000 £20,500
10% offered a salary of more than £36,000 £40,000 £50,000
UK excluding London median salary £27,000 £29,000 £31,500
% change year-on-year
-6.89% -7.93%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
5896 7113 7361
As % of all permanent IT jobs located in the East of England 96.37% 96.38% 97.06%
Number of salaries quoted 4809 5723 5953
Median salary £45,000 £43,000 £42,500
Median salary % change year-on-year
+4.65% +1.17%
90% offered a salary of more than £25,500 £26,250 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Technical Support
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in the East of England

Technical Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the East of England region.

Technical Support Salary Trend in the East of England

Technical Support
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Technical Support across the East of England region over the 3 months to 27 February 2017.

Technical Support Salary Histogram in the East of England

Technical Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the East of England region over the 3 months to 27 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +13 22 £18,000 -48.57% 2
Cambridgeshire -1 18 £27,000 -22.85% 1
Suffolk +27 9 £28,000 -20.00% 1
Bedfordshire +23 8 £25,750 -12.71% 1
Essex +8 5 £35,750 +55.43% 1
Technical Support
England

Technical Support Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 27 February 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Technical Support in the job title.

1 45 (52.33%) Windows
2 23 (26.74%) Microsoft
2 23 (26.74%) Windows Server
3 20 (23.26%) Active Directory
4 16 (18.60%) Windows Server 2012
5 15 (17.44%) SQL
6 14 (16.28%) MS Excel
7 13 (15.12%) Degree
7 13 (15.12%) Windows Server 2008
8 12 (13.95%) VMware
9 11 (12.79%) French Language
10 10 (11.63%) Hyper-V
10 10 (11.63%) Windows 7
11 9 (10.47%) Unix
11 9 (10.47%) Linux
11 9 (10.47%) VMware Infrastructure
12 8 (9.30%) Office 365
12 8 (9.30%) MS Exchange
12 8 (9.30%) SQL Server
13 7 (8.14%) Finance
13 7 (8.14%) Python
13 7 (8.14%) Windows 10
13 7 (8.14%) Problem Management
13 7 (8.14%) vSphere
14 6 (6.98%) Computer Science
14 6 (6.98%) .NET
14 6 (6.98%) SLA
15 5 (5.81%) Java
15 5 (5.81%) MS Office
15 5 (5.81%) ITIL

Technical Support Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (9.30%) MS Exchange
2 3 (3.49%) Exchange Server 2010
3 2 (2.33%) Apache
3 2 (2.33%) Exchange Server 2007
3 2 (2.33%) Exchange Server 2013
3 2 (2.33%) Skype for Business
3 2 (2.33%) Tomcat
4 1 (1.16%) IIS
Applications
1 14 (16.28%) MS Excel
2 5 (5.81%) MS Office
Cloud Services
1 8 (9.30%) Office 365
2 2 (2.33%) G Suite
2 2 (2.33%) Microsoft Azure
3 1 (1.16%) OneDrive
Communications & Networking
1 4 (4.65%) Internet
1 4 (4.65%) SAN
2 3 (3.49%) HTTP
2 3 (3.49%) Remote Desktop
3 2 (2.33%) Firewall
3 2 (2.33%) iSCSI
3 2 (2.33%) Network Security
3 2 (2.33%) TCP/IP
3 2 (2.33%) VLAN
4 1 (1.16%) DHCP
4 1 (1.16%) DNS
4 1 (1.16%) Extranet
4 1 (1.16%) LAN
4 1 (1.16%) NetScaler
4 1 (1.16%) Unified Communications
4 1 (1.16%) VPN
4 1 (1.16%) WAN
4 1 (1.16%) Wi-Fi
Database & Business Intelligence
1 8 (9.30%) SQL Server
2 3 (3.49%) BusinessObjects
2 3 (3.49%) Data Mining
2 3 (3.49%) MySQL
3 1 (1.16%) Big Data
3 1 (1.16%) Oracle Database
3 1 (1.16%) Relational Database
3 1 (1.16%) SQL Server 2008
Development Applications
1 1 (1.16%) PROIV
General
1 11 (12.79%) French Language
2 7 (8.14%) Finance
3 3 (3.49%) Billing
3 3 (3.49%) Electronics
3 3 (3.49%) Manufacturing
4 1 (1.16%) Back Office
4 1 (1.16%) Banking
4 1 (1.16%) Front Office
4 1 (1.16%) Games
4 1 (1.16%) Italian Language
4 1 (1.16%) Spanish Language
Libraries, Frameworks & Software Standards
1 6 (6.98%) .NET
2 4 (4.65%) CSS
2 4 (4.65%) HTML
3 3 (3.49%) ASP.NET
3 3 (3.49%) Web Services
3 3 (3.49%) XML
4 1 (1.16%) COM
4 1 (1.16%) Natural Language Processing
Miscellaneous
1 6 (6.98%) Computer Science
2 4 (4.65%) Analytical Skills
3 3 (3.49%) Management Information System
4 2 (2.33%) AS400
4 2 (2.33%) iSeries
4 2 (2.33%) Life Science
4 2 (2.33%) Mainframe
5 1 (1.16%) Clustering
5 1 (1.16%) Data Centre
5 1 (1.16%) Driving Licence
Operating Systems
1 45 (52.33%) Windows
2 23 (26.74%) Windows Server
3 16 (18.60%) Windows Server 2012
4 13 (15.12%) Windows Server 2008
5 10 (11.63%) Windows 7
6 9 (10.47%) Linux
6 9 (10.47%) Unix
7 7 (8.14%) Windows 10
8 2 (2.33%) Apple iOS
8 2 (2.33%) Mac OS X
8 2 (2.33%) Solaris
9 1 (1.16%) AIX
9 1 (1.16%) Windows 8
9 1 (1.16%) Windows NT
9 1 (1.16%) Windows Server 2003
Processes & Methodologies
1 7 (8.14%) Problem Management
2 5 (5.81%) ITIL
2 5 (5.81%) Mathematics
3 4 (4.65%) CRM
4 3 (3.49%) Cybersecurity
4 3 (3.49%) Data Protection
4 3 (3.49%) Disaster Recovery
4 3 (3.49%) Integration Testing
4 3 (3.49%) Presales
4 3 (3.49%) SDLC
4 3 (3.49%) System Integration Testing
4 3 (3.49%) User Acceptance Testing
5 2 (2.33%) Analytics
5 2 (2.33%) Client Onboarding
5 2 (2.33%) Incident Management
5 2 (2.33%) Project Management
6 1 (1.16%) Business Continuity
6 1 (1.16%) Conflict Management
6 1 (1.16%) Customer Requirements
6 1 (1.16%) Virtual Environments
Programming Languages
1 15 (17.44%) SQL
2 7 (8.14%) Python
3 5 (5.81%) Java
4 4 (4.65%) C#
5 2 (2.33%) VB
6 1 (1.16%) Bash Shell
6 1 (1.16%) JavaScript
6 1 (1.16%) PHP
6 1 (1.16%) PowerShell
Qualifications
1 13 (15.12%) Degree
2 4 (4.65%) CCNA
2 4 (4.65%) Cisco Certification
3 3 (3.49%) Network+ Certification
4 2 (2.33%) CCNP
5 1 (1.16%) ITIL Certification
5 1 (1.16%) MCSA
5 1 (1.16%) Microsoft Certification
5 1 (1.16%) Postgraduate
5 1 (1.16%) SC Cleared
5 1 (1.16%) Security Cleared
Quality Assurance & Compliance
1 6 (6.98%) SLA
System Software
1 20 (23.26%) Active Directory
2 10 (11.63%) Hyper-V
3 9 (10.47%) VMware Infrastructure
4 7 (8.14%) vSphere
5 2 (2.33%) Virtual Machines
6 1 (1.16%) Citrix Presentation Server
6 1 (1.16%) XenApp
Systems Management
1 3 (3.49%) SCCM
2 2 (2.33%) SCVMM
3 1 (1.16%) Control-M
Vendors
1 23 (26.74%) Microsoft
2 12 (13.95%) VMware
3 3 (3.49%) Oracle
4 2 (2.33%) Apple
4 2 (2.33%) Citrix
4 2 (2.33%) Fortinet
4 2 (2.33%) Google
4 2 (2.33%) HP
5 1 (1.16%) AppSense
5 1 (1.16%) BMC
5 1 (1.16%) Cisco
5 1 (1.16%) CommVault
5 1 (1.16%) EMC
5 1 (1.16%) IBM
5 1 (1.16%) Juniper
5 1 (1.16%) NetApp
5 1 (1.16%) Sun
Essex
Crimson Ltd
Salary: £30000 - £36000 per day + benefits
Posted: 4 days ago
Bedford
Ampersand Consulting
Salary: £23000 - £25000 per annum + Benefits
Posted: 3 days ago
Watford, Hertfordshire
Verticality Ltd
Salary: £25000 - £30000 per annum, Benefits Bonus + Bens package
Posted: 4 days ago
Bury St. Edmunds
greywood
Salary: £30000 - £40000 per annum + Benefits
Posted: 19 days ago
Norfolk
North Norfolk District Council
Salary: From £25,951 to £29,323 per annum (with effect of 1st April 2017) plu
Posted: 7 days ago
Rickmansworth, Hertfordshire
Clancy Group
Salary: Up to £35,000 per annum
Posted: 21 days ago