The statistics below represent IT jobs advertised across the East of England region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 19 January 2017 with a comparison to same period over 2 years.

3 months to
19 Jan 2017
Same period 2016 Same period 2015
Technical Support
England / East of England
Rank 208 195 172
Rank change year-on-year
-13 -23
Permanent jobs requiring a Technical Support 34 66 95
As % of all permanent IT jobs located in the East of England 0.58% 0.96% 1.31%
As % of the Job Titles category 0.60% 0.99% 1.36%
Number of salaries quoted 28 59 86
Median salary £26,750 £26,250 £30,000
Median salary % change year-on-year
+1.90% -12.50%
90% offered a salary of more than £18,000 £20,750 £19,850
10% offered a salary of more than £37,900 £46,357 £45,000
UK excluding London median salary £27,000 £30,000 £32,500
% change year-on-year
-10.00% -7.69%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
5673 6683 6992
As % of all permanent IT jobs located in the East of England 96.96% 97.00% 96.59%
Number of salaries quoted 4658 5528 5674
Median salary £45,000 £44,500 £42,500
Median salary % change year-on-year
+1.12% +4.70%
90% offered a salary of more than £27,000 £25,000 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Technical Support
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in the East of England

Technical Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the East of England region.

Technical Support Salary Trend in the East of England

Technical Support
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Technical Support across the East of England region over the 3 months to 19 January 2017.

Technical Support Salary Histogram in the East of England

Technical Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the East of England region over the 3 months to 19 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +4 14 £27,500 +1.85% 8
Hertfordshire +6 9 £18,000 -48.93% 3
Bedfordshire +11 4 £37,500 +44.23% 1
Essex +1 4 £33,000 +43.47%
Suffolk +9 3 £28,000 +30.23%
Technical Support
England

Technical Support Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 19 January 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Technical Support in the job title.

1 40 (62.50%) Windows
2 24 (37.50%) Microsoft
3 21 (32.81%) Windows Server
4 17 (26.56%) Active Directory
5 16 (25.00%) SQL
6 14 (21.88%) MS Exchange
7 12 (18.75%) Linux
8 11 (17.19%) MS Excel
8 11 (17.19%) Finance
9 10 (15.63%) Windows Server 2008
9 10 (15.63%) Unix
9 10 (15.63%) SQL Server
9 10 (15.63%) MS Office
10 9 (14.06%) Degree
10 9 (14.06%) Windows Server 2012
11 8 (12.50%) Windows 7
11 8 (12.50%) Office 365
12 7 (10.94%) Python
13 6 (9.38%) TCP/IP
13 6 (9.38%) Citrix
13 6 (9.38%) vSphere
13 6 (9.38%) Presales
14 5 (7.81%) Windows 8
14 5 (7.81%) Problem Management
14 5 (7.81%) VMware
14 5 (7.81%) Internet
14 5 (7.81%) .NET
14 5 (7.81%) Java
15 4 (6.25%) Apache
15 4 (6.25%) Manufacturing

Technical Support Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (21.88%) MS Exchange
2 4 (6.25%) Apache
2 4 (6.25%) Skype for Business
3 3 (4.69%) Exchange Server 2007
3 3 (4.69%) Exchange Server 2010
4 2 (3.13%) Tomcat
5 1 (1.56%) IIS
Applications
1 11 (17.19%) MS Excel
2 10 (15.63%) MS Office
Business Applications
1 1 (1.56%) SAP Oil and Gas
Cloud Services
1 8 (12.50%) Office 365
2 2 (3.13%) Microsoft Azure
2 2 (3.13%) Yammer
Communications & Networking
1 6 (9.38%) TCP/IP
2 5 (7.81%) Internet
3 3 (4.69%) Firewall
3 3 (4.69%) HTTP
3 3 (4.69%) Remote Desktop
4 2 (3.13%) IP Telephony
4 2 (3.13%) LAN
4 2 (3.13%) NetScaler
4 2 (3.13%) SAN
4 2 (3.13%) Skype
4 2 (3.13%) Unified Communications
4 2 (3.13%) WAN
4 2 (3.13%) Wi-Fi
5 1 (1.56%) DHCP
5 1 (1.56%) DNS
5 1 (1.56%) Extranet
5 1 (1.56%) iSCSI
5 1 (1.56%) VLAN
5 1 (1.56%) VPN
5 1 (1.56%) Wireless
Database & Business Intelligence
1 10 (15.63%) SQL Server
2 3 (4.69%) BusinessObjects
2 3 (4.69%) Data Mining
2 3 (4.69%) MySQL
3 2 (3.13%) Crystal Reports
3 2 (3.13%) Oracle Database
3 2 (3.13%) Oracle Reports
3 2 (3.13%) RDBMS
3 2 (3.13%) Relational Database
4 1 (1.56%) Big Data
4 1 (1.56%) SQL Server 2008
General
1 11 (17.19%) Finance
2 4 (6.25%) Manufacturing
3 3 (4.69%) Billing
4 2 (3.13%) Back Office
4 2 (3.13%) Electronics
4 2 (3.13%) French Language
4 2 (3.13%) Italian Language
5 1 (1.56%) Banking
5 1 (1.56%) Dutch Language
5 1 (1.56%) German Language
5 1 (1.56%) Marketing
5 1 (1.56%) Retail
5 1 (1.56%) Spanish Language
5 1 (1.56%) Telecoms
Libraries, Frameworks & Software Standards
1 5 (7.81%) .NET
2 3 (4.69%) CSS
2 3 (4.69%) HTML
2 3 (4.69%) Web Services
2 3 (4.69%) XML
3 2 (3.13%) ASP.NET
4 1 (1.56%) Natural Language Processing
Miscellaneous
1 3 (4.69%) Analytical Skills
1 3 (4.69%) Computer Science
2 2 (3.13%) AS400
2 2 (3.13%) Data Centre
2 2 (3.13%) Driving Licence
2 2 (3.13%) iSeries
2 2 (3.13%) Life Science
2 2 (3.13%) Mainframe
2 2 (3.13%) Mathematics
2 2 (3.13%) Video Conferencing
3 1 (1.56%) IVR
Operating Systems
1 40 (62.50%) Windows
2 21 (32.81%) Windows Server
3 12 (18.75%) Linux
4 10 (15.63%) Unix
4 10 (15.63%) Windows Server 2008
5 9 (14.06%) Windows Server 2012
6 8 (12.50%) Windows 7
7 5 (7.81%) Windows 8
8 2 (3.13%) CentOS
8 2 (3.13%) Red Hat Enterprise Linux
8 2 (3.13%) Windows 10
8 2 (3.13%) Windows XP
9 1 (1.56%) Debian
9 1 (1.56%) Windows Server 2003
Processes & Methodologies
1 6 (9.38%) Presales
2 5 (7.81%) Problem Management
3 4 (6.25%) Line Management
4 3 (4.69%) Cybersecurity
4 3 (4.69%) Data Protection
4 3 (4.69%) Disaster Recovery
4 3 (4.69%) Integration Testing
4 3 (4.69%) Project Management
4 3 (4.69%) SDLC
4 3 (4.69%) Service Management
4 3 (4.69%) System Integration Testing
4 3 (4.69%) User Acceptance Testing
5 2 (3.13%) Analytics
5 2 (3.13%) Business Continuity
5 2 (3.13%) Business Continuity Management
5 2 (3.13%) Change Control
5 2 (3.13%) ITIL
5 2 (3.13%) Software Delivery
6 1 (1.56%) Coaching
6 1 (1.56%) Patch Management
Programming Languages
1 16 (25.00%) SQL
2 7 (10.94%) Python
3 5 (7.81%) Java
4 3 (4.69%) C#
5 2 (3.13%) PowerShell
5 2 (3.13%) VB
6 1 (1.56%) Bash Shell
6 1 (1.56%) C
Qualifications
1 9 (14.06%) Degree
2 1 (1.56%) ITIL Certification
2 1 (1.56%) Postgraduate
2 1 (1.56%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 3 (4.69%) SLA
System Software
1 17 (26.56%) Active Directory
2 6 (9.38%) vSphere
3 4 (6.25%) Hyper-V
3 4 (6.25%) VMware Infrastructure
4 2 (3.13%) Virtual Machines
4 2 (3.13%) XenApp
Systems Management
1 2 (3.13%) Control-M
2 1 (1.56%) McAfee ePO
2 1 (1.56%) WSUS
Vendors
1 24 (37.50%) Microsoft
2 6 (9.38%) Citrix
3 5 (7.81%) VMware
4 3 (4.69%) Sage
5 2 (3.13%) BMC
5 2 (3.13%) Google
5 2 (3.13%) HP
5 2 (3.13%) Oracle
5 2 (3.13%) Red Hat
6 1 (1.56%) Apple
6 1 (1.56%) Dell
6 1 (1.56%) Fortinet
6 1 (1.56%) IBM
6 1 (1.56%) Intel Security
6 1 (1.56%) Kaspersky
6 1 (1.56%) SAP
Stevenage, Hertfordshire
Understanding Recruitment
Salary: £16000 - £20000 per annum + benefits
Posted: 4 days ago
Hatfield, Hertfordshire
TEKsystems
Salary: £30000 - £40000 per annum + Bonus + Benefits
Posted: 2 days ago
Cambridge, Cambridgeshire
Understanding Recruitment
Salary: £24000 - £30000 per annum + benefits - excellent
Posted: 3 days ago
Hatfield, Hertfordshire
Understanding Recruitment
Salary: £18000 - £19000 per annum + Bens + 5K shift
Posted: 4 days ago
Bedford, Bedfordshire
Polar Recruitment
Salary: £45000 - £55000 per annum + + Car (7K) + Bonus (c.7K) + Bens
Posted: 3 days ago
Cambridge, Cambridgeshire
ECM Selection
Salary: to £35k + excellent benefits
Posted: 21 hours ago
Peterborough, Cambridgeshire
Interaction Recruitment PLC
Salary: £22k - 25k per year + shift allowance
Posted: 6 days ago
Huntingdon, Cambridgeshire
Evolution Recruitment Solutions
Salary: 45k + benefits
Posted: 6 days ago
Cambridgeshire
ECM Selection
Salary: £Excellent + car + package
Posted: 6 days ago
Peterborough
Computer Futures
Salary: £40000 - £50000 per annum + competitive
Posted: 8 days ago
Norwich
Recruitment Genius Ltd
Salary: £16000 - £18000 per annum
Posted: 15 days ago