The table below looks at the statistics for the Technical Support role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Technical Support
Rank 202 175 186
Rank change year-on-year
-27 +11
Permanent jobs requiring a Technical Support 62 90 68
As % of all permanent IT jobs located in the East of England 0.88% 1.23% 1.00%
As % of the Job Titles category 0.91% 1.27% 1.03%
Number of salaries quoted 56 82 60
Average salary £26,500 £30,000 £27,500
Average salary % change year-on-year
-11.66% +9.09%
90% offered a salary of more than £20,000 £20,500 £21,250
10% offered a salary of more than £40,000 £50,000 £54,000
UK excluding London average salary £30,000 £32,000 £30,000
% change year-on-year
-6.25% +6.66%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6789 7083 6613
As % of all permanent IT jobs located in the East of England 96.64% 96.68% 97.59%
Number of salaries quoted 5559 5746 5341
Average salary £43,500 £42,500 £40,000
Average salary % change year-on-year
+2.35% +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £55,000 £62,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Technical Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the East of England

Technical Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the East of England region.

Technical Support Salary Trend in the East of England

Technical Support
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Technical Support across the East of England region over the 3 months to 10 February 2016.

Technical Support Salary Histogram in the East of England

Technical Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the East of England region over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +14 23 £32,500 -3.70% 3
Essex -6 19 £23,000 -54.00% 1
Hertfordshire -12 14 £35,000 +18.64% 3
Bedfordshire -21 4 £26,000 +15.55% 2
Norfolk - 2 £22,500 -
Technical Support
England

Technical Support
Top 30 Related IT Skills in the East of England

For the 6 months to 10 February 2016, IT jobs across the East of England region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 68 (43.04%) Windows
2 53 (33.54%) Active Directory
3 48 (30.38%) Microsoft
4 40 (25.32%) SQL
5 38 (24.05%) SLA
6 32 (20.25%) MS Excel
7 29 (18.35%) Windows Server
8 27 (17.09%) MS Office
8 27 (17.09%) ITIL
9 26 (16.46%) WAN
10 22 (13.92%) Citrix
11 21 (13.29%) VMware
11 21 (13.29%) Analytical Skills
12 20 (12.66%) MS Exchange
13 17 (10.76%) SQL Server
13 17 (10.76%) .NET
13 17 (10.76%) TCP/IP
13 17 (10.76%) Finance
13 17 (10.76%) Windows 7
14 16 (10.13%) Windows Server 2008
15 15 (9.49%) Degree
15 15 (9.49%) LAN
15 15 (9.49%) Microsoft Certification
16 14 (8.86%) VB
16 14 (8.86%) Telecoms
16 14 (8.86%) Windows Server 2012
17 13 (8.23%) Windows 8
17 13 (8.23%) HTML
17 13 (8.23%) MCSE
17 13 (8.23%) VoIP

Technical Support
Top Related IT Skills in the East of England by Category

For the 6 months to 10 February 2016, IT jobs across the East of England region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (12.66%) MS Exchange
2 12 (7.59%) Exchange Server 2010
3 11 (6.96%) BizTalk Server
4 6 (3.80%) Skype for Business
5 4 (2.53%) WebSphere
6 3 (1.90%) Blackberry Enterprise Server
6 3 (1.90%) CMS
6 3 (1.90%) Exchange Server 2003
7 2 (1.27%) Exchange Server 2013
7 2 (1.27%) IBM Notes
7 2 (1.27%) JBoss
8 1 (0.63%) IBM Domino
Applications
1 32 (20.25%) MS Excel
2 27 (17.09%) MS Office
Business Applications
1 1 (0.63%) Dynamics AX
1 1 (0.63%) Dynamics CRM
1 1 (0.63%) SAP Oil and Gas
Cloud Services
1 8 (5.06%) Office 365
Communications & Networking
1 26 (16.46%) WAN
2 17 (10.76%) TCP/IP
3 15 (9.49%) LAN
4 13 (8.23%) VoIP
5 11 (6.96%) DNS
6 9 (5.70%) DHCP
6 9 (5.70%) Firewall
7 5 (3.16%) Internet
8 3 (1.90%) CTI
9 2 (1.27%) ADSL
9 2 (1.27%) ISDN
9 2 (1.27%) PBX
9 2 (1.27%) Unified Communications
9 2 (1.27%) VLAN
9 2 (1.27%) Wireless
9 2 (1.27%) WLAN
10 1 (0.63%) Bluetooth
10 1 (0.63%) Broadband
10 1 (0.63%) IP Telephony
10 1 (0.63%) Wireshark
Database & Business Intelligence
1 17 (10.76%) SQL Server
2 5 (3.16%) SQL Server 2008
2 5 (3.16%) SQL Server 2012
3 2 (1.27%) Text Mining
Development Applications
1 9 (5.70%) PowerBuilder
General
1 17 (10.76%) Finance
2 14 (8.86%) Telecoms
3 9 (5.70%) Banking
4 4 (2.53%) German Language
5 3 (1.90%) Legal
5 3 (1.90%) Publishing
6 2 (1.27%) Billing
6 2 (1.27%) Marketing
7 1 (0.63%) Electronics
7 1 (0.63%) Manufacturing
Libraries, Frameworks & Software Standards
1 17 (10.76%) .NET
2 13 (8.23%) HTML
3 11 (6.96%) WCF
4 9 (5.70%) CSS
5 7 (4.43%) XML
6 4 (2.53%) WebSphere MQ
6 4 (2.53%) XSLT
Miscellaneous
1 21 (13.29%) Analytical Skills
2 11 (6.96%) Client/Server
3 7 (4.43%) Computer Science
3 7 (4.43%) Data Centre
4 4 (2.53%) Driving Licence
5 3 (1.90%) Clustering
5 3 (1.90%) Management Information System
5 3 (1.90%) Mathematics
5 3 (1.90%) Microsoft Licensing
6 2 (1.27%) Blackberry
6 2 (1.27%) Handset
6 2 (1.27%) Health Informatics
6 2 (1.27%) Informatics
6 2 (1.27%) iSeries
6 2 (1.27%) Life Science
7 1 (0.63%) PKI
7 1 (0.63%) Statistics
7 1 (0.63%) Streaming Music
Operating Systems
1 68 (43.04%) Windows
2 29 (18.35%) Windows Server
3 17 (10.76%) Windows 7
4 16 (10.13%) Windows Server 2008
5 14 (8.86%) Windows Server 2012
6 13 (8.23%) Windows 8
7 9 (5.70%) Linux
8 7 (4.43%) Windows Server 2003
9 4 (2.53%) Unix
10 3 (1.90%) Windows 10
11 2 (1.27%) Android
11 2 (1.27%) Windows Phone
12 1 (0.63%) Windows Vista
Processes & Methodologies
1 27 (17.09%) ITIL
2 9 (5.70%) Business Transformation
2 9 (5.70%) User Acceptance Testing
3 7 (4.43%) Change Management
3 7 (4.43%) Project Management
4 5 (3.16%) Data Protection
4 5 (3.16%) Incident Management
4 5 (3.16%) Service Delivery
5 4 (2.53%) Disaster Recovery
5 4 (2.53%) Logistics
5 4 (2.53%) Network Management
6 3 (1.90%) Business Continuity
6 3 (1.90%) Data Validation
6 3 (1.90%) Functional Testing
6 3 (1.90%) High Availability
6 3 (1.90%) Network Monitoring
6 3 (1.90%) Performance Tuning
6 3 (1.90%) Software Testing
6 3 (1.90%) Time Management
6 3 (1.90%) Validation
Programming Languages
1 40 (25.32%) SQL
2 14 (8.86%) VB
3 9 (5.70%) PL/SQL
4 8 (5.06%) PowerShell
5 4 (2.53%) Ruby
6 3 (1.90%) Python
6 3 (1.90%) Shell Script
7 2 (1.27%) Java
7 2 (1.27%) Perl
7 2 (1.27%) VB6
8 1 (0.63%) C
8 1 (0.63%) X++
Qualifications
1 15 (9.49%) Degree
1 15 (9.49%) Microsoft Certification
2 13 (8.23%) MCSE
3 7 (4.43%) Cisco Certification
4 6 (3.80%) CCNA
5 5 (3.16%) SC Cleared
5 5 (3.16%) Security Cleared
6 4 (2.53%) HND
7 3 (1.90%) MCP
8 2 (1.27%) A+ Certification
8 2 (1.27%) MCDST
8 2 (1.27%) MCITP
8 2 (1.27%) Postgraduate
9 1 (0.63%) CCNP
9 1 (0.63%) ITIL Certification
9 1 (0.63%) MCSA
Quality Assurance & Compliance
1 38 (24.05%) SLA
2 3 (1.90%) QA
System Software
1 53 (33.54%) Active Directory
2 12 (7.59%) VMware Infrastructure
3 7 (4.43%) Hyper-V
4 5 (3.16%) XenApp
4 5 (3.16%) XenDesktop
5 2 (1.27%) VMware Server
6 1 (0.63%) VirtualBox
6 1 (0.63%) VMware ESX
6 1 (0.63%) XenServer
Systems Management
1 5 (3.16%) SCCM
2 4 (2.53%) SCOM
3 2 (1.27%) Norton AntiVirus
3 2 (1.27%) SCVMM
4 1 (0.63%) Backup Exec
4 1 (0.63%) FortiGate
Vendors
1 48 (30.38%) Microsoft
2 22 (13.92%) Citrix
3 21 (13.29%) VMware
4 12 (7.59%) IBM
5 11 (6.96%) Cisco
6 4 (2.53%) Progress
7 3 (1.90%) Adobe
7 3 (1.90%) Intel
7 3 (1.90%) Intel Security
7 3 (1.90%) NetApp
7 3 (1.90%) Symantec
8 2 (1.27%) Avaya
8 2 (1.27%) Lotus
8 2 (1.27%) Nortel
9 1 (0.63%) Apple
9 1 (0.63%) HP
9 1 (0.63%) Oracle
9 1 (0.63%) Remedy
9 1 (0.63%) Sage
9 1 (0.63%) SAP
Hemel Hempstead, Hertfordshire
Circle Recruitment
Salary: £27000 - £35000 per annum + Relocation Package plus Benefits
Posted: Yesterday
Bedford, Bedfordshire
Circle Recruitment
Salary: £25000 - £34000 per annum + Car
Posted: Yesterday
Cambridge, Cambridgeshire
Edgar Cowen
Salary: £25000 - £35000 per annum + Career Progression!
Posted: 5 days ago
Cambridge, Cambridgeshire
Edgar Cowen
Salary: £20000 - £30000 per annum + Hands on training!
Posted: 5 days ago
Cambridge, Cambridgeshire
Edgar Cowen
Salary: £20000 - £27000 per annum + Interview slots available!
Posted: 5 days ago
Basildon
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £33000.00 per annum
Posted: 9 days ago
Borehamwood, Hertfordshire
AWD online
Salary: £20,000 - £25,000 + Benefits + Training
Posted: 15 days ago
Letchworth Garden City, Hertfordshire
Atos
Salary: Competitive Salary Plus Benefits
Posted: 21 days ago