The statistics below represent IT jobs advertised across the East of England region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 2 December 2016 with a comparison to same period over 2 years.

3 months to
2 Dec 2016
Same period 2015 Same period 2014
Technical Support
Rank 228 180 173
Rank change year-on-year
-48 -7
Permanent jobs requiring a Technical Support 26 78 115
As % of all permanent IT jobs located in the East of England 0.40% 1.09% 1.43%
As % of the Job Titles category 0.42% 1.13% 1.48%
Number of salaries quoted 22 71 103
Median salary £30,000 £25,500 £25,000
Median salary % change year-on-year
+17.64% +2.00%
90% offered a salary of more than £20,100 £20,000 £16,500
10% offered a salary of more than £40,000 £47,500 £46,250
UK excluding London median salary £27,000 £27,500 £30,000
% change year-on-year
-1.81% -8.33%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6257 6926 7773
As % of all permanent IT jobs located in the East of England 96.63% 96.70% 96.36%
Number of salaries quoted 5090 5783 6357
Median salary £45,000 £43,750 £42,500
Median salary % change year-on-year
+2.85% +2.94%
90% offered a salary of more than £26,500 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Technical Support
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in the East of England

Technical Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the East of England region.

Technical Support Salary Trend in the East of England

Technical Support
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Technical Support across the East of England region over the 3 months to 2 December 2016.

Technical Support Salary Histogram in the East of England

Technical Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the East of England region over the 3 months to 2 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire -2 15 £33,250 +7.25% 3
Suffolk -10 4 £28,000 -3.44%
Hertfordshire -11 4 £30,000 -11.11%
Essex +8 2 £37,500 +50.00%
Bedfordshire -12 1 £25,000 - 3
Technical Support
England

Technical Support Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 2 December 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Technical Support in the job title.

1 52 (62.65%) Windows
2 32 (38.55%) Microsoft
3 20 (24.10%) Windows Server
4 19 (22.89%) SQL
5 18 (21.69%) MS Office
5 18 (21.69%) Active Directory
6 17 (20.48%) MS Excel
7 16 (19.28%) MS Exchange
7 16 (19.28%) Finance
8 15 (18.07%) Windows Server 2008
9 14 (16.87%) Office 365
9 14 (16.87%) Linux
10 13 (15.66%) SQL Server
11 12 (14.46%) Blackberry
11 12 (14.46%) Unix
11 12 (14.46%) TCP/IP
11 12 (14.46%) Windows 7
12 11 (13.25%) Degree
13 9 (10.84%) Google
13 9 (10.84%) Python
14 8 (9.64%) ITIL
14 8 (9.64%) Apple iOS
14 8 (9.64%) Windows Server 2012
14 8 (9.64%) Android
15 7 (8.43%) iPhone
15 7 (8.43%) iPad
15 7 (8.43%) G Suite
15 7 (8.43%) Problem Management
15 7 (8.43%) Windows XP
15 7 (8.43%) A+ Certification

Technical Support Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (19.28%) MS Exchange
2 5 (6.02%) Apache
3 4 (4.82%) Skype for Business
4 3 (3.61%) Exchange Server 2007
4 3 (3.61%) Exchange Server 2010
5 2 (2.41%) Tomcat
6 1 (1.20%) IIS
6 1 (1.20%) JBoss
Applications
1 18 (21.69%) MS Office
2 17 (20.48%) MS Excel
Business Applications
1 1 (1.20%) SAP Oil and Gas
Cloud Services
1 14 (16.87%) Office 365
2 7 (8.43%) G Suite
3 3 (3.61%) Yammer
4 2 (2.41%) Microsoft Azure
Communications & Networking
1 12 (14.46%) TCP/IP
2 4 (4.82%) Internet
2 4 (4.82%) Unified Communications
3 3 (3.61%) Firewall
3 3 (3.61%) IP Telephony
3 3 (3.61%) LAN
3 3 (3.61%) Remote Desktop
3 3 (3.61%) Skype
3 3 (3.61%) WAN
4 2 (2.41%) HTTP
4 2 (2.41%) ISDN
4 2 (2.41%) NetScaler
4 2 (2.41%) Network Security
4 2 (2.41%) Softswitch
4 2 (2.41%) VoIP
4 2 (2.41%) VPN
4 2 (2.41%) Wi-Fi
4 2 (2.41%) Wireless
5 1 (1.20%) IPsec
5 1 (1.20%) SSH
Database & Business Intelligence
1 13 (15.66%) SQL Server
2 4 (4.82%) MySQL
3 3 (3.61%) Data Mining
4 2 (2.41%) Crystal Reports
4 2 (2.41%) Oracle Database
4 2 (2.41%) Oracle Reports
4 2 (2.41%) RDBMS
4 2 (2.41%) Relational Database
5 1 (1.20%) Big Data
5 1 (1.20%) BusinessObjects
5 1 (1.20%) PostgreSQL
5 1 (1.20%) SQL Server 2008
Development Applications
1 2 (2.41%) PowerBuilder
General
1 16 (19.28%) Finance
2 6 (7.23%) Telecoms
3 5 (6.02%) Manufacturing
4 3 (3.61%) Back Office
5 2 (2.41%) Banking
5 2 (2.41%) Italian Language
5 2 (2.41%) Retail
5 2 (2.41%) Spanish Language
6 1 (1.20%) Billing
6 1 (1.20%) Dutch Language
6 1 (1.20%) Electronics
6 1 (1.20%) French Language
6 1 (1.20%) German Language
6 1 (1.20%) Marketing
Libraries, Frameworks & Software Standards
1 6 (7.23%) HTML
2 4 (4.82%) .NET
2 4 (4.82%) CSS
3 3 (3.61%) Web Services
4 2 (2.41%) ASP.NET
4 2 (2.41%) XML
5 1 (1.20%) J2EE
5 1 (1.20%) JPA
5 1 (1.20%) Natural Language Processing
5 1 (1.20%) Spring
5 1 (1.20%) Struts
Miscellaneous
1 12 (14.46%) Blackberry
2 7 (8.43%) iPad
2 7 (8.43%) iPhone
3 5 (6.02%) Blog
3 5 (6.02%) Handset
3 5 (6.02%) Virtual Team
4 4 (4.82%) Analytical Skills
5 3 (3.61%) Life Science
5 3 (3.61%) Mathematics
5 3 (3.61%) Video Conferencing
6 2 (2.41%) Computer Science
6 2 (2.41%) Data Centre
6 2 (2.41%) Driving Licence
7 1 (1.20%) Health Informatics
7 1 (1.20%) Informatics
7 1 (1.20%) IVR
7 1 (1.20%) Mobile App
7 1 (1.20%) Mobile Payment
7 1 (1.20%) PACS
7 1 (1.20%) Statistics
Operating Systems
1 52 (62.65%) Windows
2 20 (24.10%) Windows Server
3 15 (18.07%) Windows Server 2008
4 14 (16.87%) Linux
5 12 (14.46%) Unix
5 12 (14.46%) Windows 7
6 8 (9.64%) Android
6 8 (9.64%) Apple iOS
6 8 (9.64%) Windows Server 2012
7 7 (8.43%) Mac OS X
7 7 (8.43%) Windows Server 2003
7 7 (8.43%) Windows XP
8 5 (6.02%) Windows 8
9 2 (2.41%) CentOS
9 2 (2.41%) Red Hat Enterprise Linux
10 1 (1.20%) Debian
10 1 (1.20%) Solaris
10 1 (1.20%) Windows 10
Processes & Methodologies
1 8 (9.64%) ITIL
2 7 (8.43%) Problem Management
2 7 (8.43%) Project Management
3 5 (6.02%) Line Management
3 5 (6.02%) Presales
3 5 (6.02%) Validation
4 3 (3.61%) Application Packaging
4 3 (3.61%) Business Continuity
4 3 (3.61%) Business Continuity Management
4 3 (3.61%) Change Control
4 3 (3.61%) Coaching
4 3 (3.61%) Data Protection
4 3 (3.61%) Service Management
4 3 (3.61%) Software Deployment
5 2 (2.41%) Incident Management
5 2 (2.41%) Service Delivery
5 2 (2.41%) Software Delivery
5 2 (2.41%) Time Management
5 2 (2.41%) User Acceptance Testing
6 1 (1.20%) People Management
Programming Languages
1 19 (22.89%) SQL
2 9 (10.84%) Python
3 5 (6.02%) Java
4 3 (3.61%) C
5 2 (2.41%) C#
5 2 (2.41%) JavaScript
5 2 (2.41%) Perl
5 2 (2.41%) PL/SQL
5 2 (2.41%) PowerShell
5 2 (2.41%) VB
6 1 (1.20%) Bash Shell
6 1 (1.20%) C++
6 1 (1.20%) PHP
6 1 (1.20%) Shell Script
Qualifications
1 11 (13.25%) Degree
2 7 (8.43%) A+ Certification
3 5 (6.02%) MCDST
3 5 (6.02%) Microsoft Certification
3 5 (6.02%) SC Cleared
3 5 (6.02%) Security Cleared
4 2 (2.41%) CCNA
4 2 (2.41%) Cisco Certification
4 2 (2.41%) ITIL Certification
4 2 (2.41%) Postgraduate
5 1 (1.20%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 3 (3.61%) SLA
2 1 (1.20%) QA
System Software
1 18 (21.69%) Active Directory
2 5 (6.02%) vSphere
3 4 (4.82%) Hyper-V
3 4 (4.82%) VMware Infrastructure
4 2 (2.41%) XenApp
5 1 (1.20%) Virtual Machines
Systems Management
1 5 (6.02%) SCCM
2 3 (3.61%) Control-M
2 3 (3.61%) McAfee ePO
2 3 (3.61%) WSUS
Vendors
1 32 (38.55%) Microsoft
2 9 (10.84%) Google
3 7 (8.43%) Apple
4 6 (7.23%) Citrix
5 5 (6.02%) Becrypt
6 4 (4.82%) Oracle
6 4 (4.82%) VMware
7 3 (3.61%) BMC
7 3 (3.61%) Cisco
7 3 (3.61%) Intel Security
7 3 (3.61%) Sage
8 2 (2.41%) Juniper
8 2 (2.41%) Red Hat
9 1 (1.20%) CheckPoint
9 1 (1.20%) Dell
9 1 (1.20%) HP
9 1 (1.20%) Kaspersky
9 1 (1.20%) SAP
9 1 (1.20%) Sybase
Bedford, Bedfordshire
Polar Recruitment
Salary: £45000 - £55000 per annum + + Car (7K) + Bonus (c.7K) + Bens
Posted: 15 hours ago
Bedford, Bedfordshire
Imperative People
Salary: £45000.00 - £55000.00 per annum + Car allowance + bonus
Posted: Yesterday
Cambridge, Cambridgeshire
Edgar Cowen
Salary: £22000 - £26000 per annum + Great + Excellent Prospects
Posted: 4 days ago
Cambridge, Cambridgeshire
Evolution Recruitment Solutions
Salary: 30k-35k + benefits
Posted: 4 days ago
Bedfordshire
Washington Frank
Salary: £35000 per annum
Posted: Yesterday
Cambridge, Cambridgeshire
NCC Group
Salary: Competitive basic salary, bonus and benefits
Posted: 16 days ago