The table below looks at the statistics for the Technical Support role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 5 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 May 2015
Same period 2014 Same period 2013
Technical Support
Rank 192 188 149
Rank change year-on-year
-4 -39
Permanent jobs requiring a Technical Support 85 101 129
As % of all permanent IT jobs located in the East of England 1.10% 1.17% 1.54%
As % of the Job Titles category 1.15% 1.22% 1.61%
Number of salaries quoted 79 94 104
Average salary £26,000 £26,250 £27,500
Average salary % change year-on-year
-0.95% -4.54%
90% offered a salary of more than £20,500 £21,500 £22,500
10% offered a salary of more than £50,000 £40,000 £37,350
UK excluding London average salary £29,750 £28,500 £30,500
% change year-on-year
+4.38% -6.55%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7388 8247 8019
As % of all permanent IT jobs located in the East of England 96.00% 95.63% 95.88%
Number of salaries quoted 6071 6873 6977
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £26,000 £26,000
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the East of England

Technical Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the East of England region.

Technical Support Salary Trend in the East of England

Technical Support
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Technical Support across the East of England region over the 3 months to 5 May 2015.

Technical Support Salary Histogram in the East of England

Technical Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the East of England region over the 3 months to 5 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bedfordshire +19 29 £26,000 +4.00% 2
Hertfordshire -10 25 £26,000 -20.00% 6
Cambridgeshire +7 18 £28,000 -25.33%
Essex +6 12 £50,000 +53.84% 1
Suffolk +3 1 £22,000 +7.31% 1
Technical Support
England

Technical Support
Top 30 Related IT Skills in the East of England

For the 6 months to 5 May 2015, IT jobs across the East of England region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 69 (38.98%) Microsoft
2 68 (38.42%) Windows
3 42 (23.73%) SQL
4 37 (20.90%) Active Directory
5 34 (19.21%) Analytical Skills
6 29 (16.38%) iSeries
7 28 (15.82%) AS400
7 28 (15.82%) Linux
8 26 (14.69%) Apple
9 25 (14.12%) Android
9 25 (14.12%) Apple iOS
10 24 (13.56%) Blackberry
10 24 (13.56%) MS Office
11 23 (12.99%) ITIL
11 23 (12.99%) Internet
12 22 (12.43%) Mac OS X
12 22 (12.43%) A+ Certification
12 22 (12.43%) WAN
12 22 (12.43%) iPad
12 22 (12.43%) iPhone
12 22 (12.43%) Windows Server 2008
12 22 (12.43%) VMware
13 21 (11.86%) MS Excel
13 21 (11.86%) MySQL
14 20 (11.30%) Finance
14 20 (11.30%) Disaster Recovery
15 19 (10.73%) UNIX
15 19 (10.73%) MS Exchange
15 19 (10.73%) Citrix
16 18 (10.17%) Configuration Management

Technical Support
Top Related IT Skills in the East of England by Category

For the 6 months to 5 May 2015, IT jobs across the East of England region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (10.73%) MS Exchange
2 10 (5.65%) ColdFusion
3 9 (5.08%) SharePoint
4 8 (4.52%) Exchange Server 2010
5 4 (2.26%) Exchange Server 2003
6 3 (1.69%) IIS
7 1 (0.56%) Exchange Server 2013
7 1 (0.56%) BizTalk Server
7 1 (0.56%) Blackberry Enterprise Server
Applications
1 24 (13.56%) MS Office
2 21 (11.86%) MS Excel
3 1 (0.56%) MS Visio
3 1 (0.56%) AutoCAD
3 1 (0.56%) Photoshop
Business Applications
1 3 (1.69%) Dynamics AX
2 1 (0.56%) Dynamics GP
2 1 (0.56%) ResourceLink
2 1 (0.56%) Tridion
2 1 (0.56%) Dynamics CRM
Cloud Services
1 8 (4.52%) Office 365
2 2 (1.13%) Microsoft Azure
3 1 (0.56%) SaaS
Communications & Networking
1 23 (12.99%) Internet
2 22 (12.43%) WAN
3 18 (10.17%) TCP/IP
4 15 (8.47%) LAN
5 9 (5.08%) DNS
5 9 (5.08%) Firewall
6 7 (3.95%) DHCP
7 6 (3.39%) VPN
8 4 (2.26%) VLAN
9 3 (1.69%) Wireless
9 3 (1.69%) VoIP
10 2 (1.13%) MPLS
10 2 (1.13%) SAN
10 2 (1.13%) ISDN
10 2 (1.13%) Intranet
10 2 (1.13%) iSCSI
11 1 (0.56%) LTE
11 1 (0.56%) NAS
11 1 (0.56%) Junos
11 1 (0.56%) Unified Communications
Database & Business Intelligence
1 21 (11.86%) MySQL
2 17 (9.60%) DB2
3 15 (8.47%) SQL Server
4 4 (2.26%) SQL Server 2008
5 2 (1.13%) SQL Server 2012
5 2 (1.13%) Oracle Database
5 2 (1.13%) Oracle Database 10g
5 2 (1.13%) Oracle Database 11g
6 1 (0.56%) MS Access
General
1 20 (11.30%) Finance
2 3 (1.69%) Publishing
2 3 (1.69%) Telecoms
3 2 (1.13%) Electronics
4 1 (0.56%) Back Office
4 1 (0.56%) Legal
4 1 (0.56%) Advertising
4 1 (0.56%) Retail
4 1 (0.56%) Marketing
Libraries, Frameworks & Software Standards
1 18 (10.17%) .NET
2 16 (9.04%) XML
3 15 (8.47%) SOAP
4 11 (6.21%) HTML
5 10 (5.65%) DHTML
5 10 (5.65%) ASP.NET
5 10 (5.65%) DOM
6 6 (3.39%) Application Packaging
7 1 (0.56%) COM+
Miscellaneous
1 34 (19.21%) Analytical Skills
2 29 (16.38%) iSeries
3 28 (15.82%) AS400
4 24 (13.56%) Blackberry
5 22 (12.43%) iPad
5 22 (12.43%) iPhone
6 12 (6.78%) LPAR
7 9 (5.08%) Computer Science
8 4 (2.26%) Management Information System
9 3 (1.69%) Mathematics
9 3 (1.69%) Clustering
9 3 (1.69%) Learning Management System
10 2 (1.13%) Enterprise Software
10 2 (1.13%) User Experience
10 2 (1.13%) PKI
10 2 (1.13%) GIS
11 1 (0.56%) Wiki
11 1 (0.56%) Private Cloud
Operating Systems
1 68 (38.42%) Windows
2 28 (15.82%) Linux
3 25 (14.12%) Android
3 25 (14.12%) Apple iOS
4 22 (12.43%) Windows Server 2008
4 22 (12.43%) Mac OS X
5 19 (10.73%) UNIX
6 13 (7.34%) Red Hat Enterprise Linux
7 12 (6.78%) OS/400
8 11 (6.21%) Windows Server 2012
9 9 (5.08%) Windows XP
9 9 (5.08%) Windows Server 2003
10 8 (4.52%) Windows 7
11 6 (3.39%) Windows Vista
12 4 (2.26%) Windows 8
13 3 (1.69%) CentOS
Processes & Methodologies
1 23 (12.99%) ITIL
2 20 (11.30%) Disaster Recovery
3 18 (10.17%) Configuration Management
3 18 (10.17%) Performance Management
4 16 (9.04%) Incident Management
5 12 (6.78%) High Availability
6 10 (5.65%) Six Sigma
7 6 (3.39%) Service Delivery
8 5 (2.82%) DevOps
9 4 (2.26%) Kalman Filter
9 4 (2.26%) Performance Tuning
9 4 (2.26%) Root Cause Analysis
9 4 (2.26%) Software Deployment
9 4 (2.26%) Risk Analysis
9 4 (2.26%) Project Management
9 4 (2.26%) ERP
9 4 (2.26%) Project Planning
9 4 (2.26%) Coaching
10 3 (1.69%) Resource Management
10 3 (1.69%) Mobile Device Management
Programming Languages
1 42 (23.73%) SQL
2 17 (9.60%) COBOL
2 17 (9.60%) RPG
3 11 (6.21%) PHP
3 11 (6.21%) JavaScript
4 8 (4.52%) PowerShell
5 6 (3.39%) Java
6 4 (2.26%) C
7 3 (1.69%) C#
7 3 (1.69%) Perl
7 3 (1.69%) Bash Shell
8 2 (1.13%) VB.NET
8 2 (1.13%) Ruby
9 1 (0.56%) VBA
9 1 (0.56%) Tcl
9 1 (0.56%) VB6
9 1 (0.56%) T-SQL
9 1 (0.56%) VB
9 1 (0.56%) C++
Qualifications
1 22 (12.43%) A+ Certification
2 14 (7.91%) Degree
3 10 (5.65%) Six Sigma Green Belt
4 9 (5.08%) Microsoft Certification
4 9 (5.08%) MCSE
5 6 (3.39%) MCSA
6 5 (2.82%) CCNA
6 5 (2.82%) Cisco Certification
7 4 (2.26%) MCITP
8 2 (1.13%) MCP
8 2 (1.13%) CCNP
9 1 (0.56%) CCIE
9 1 (0.56%) VMware Certified Professional (VCP)
9 1 (0.56%) JNCIA
9 1 (0.56%) SC Cleared
9 1 (0.56%) Security Cleared
Quality Assurance & Compliance
1 6 (3.39%) SLA
2 1 (0.56%) QA
System Software
1 37 (20.90%) Active Directory
2 11 (6.21%) VMware Infrastructure
3 5 (2.82%) VMware ESXi
4 4 (2.26%) Hyper-V
4 4 (2.26%) XenApp
5 3 (1.69%) Terminal Services
5 3 (1.69%) ISA Server
5 3 (1.69%) vSphere
5 3 (1.69%) Forefront TMG
6 2 (1.13%) XenDesktop
7 1 (0.56%) Microsoft App-V
7 1 (0.56%) Terminal Server
7 1 (0.56%) VirtualBox
Systems Management
1 9 (5.08%) SCCM
2 4 (2.26%) Nagios
2 4 (2.26%) Dollar Universe
2 4 (2.26%) WSUS
3 3 (1.69%) McAfee ePO
4 2 (1.13%) Opscode Chef
4 2 (1.13%) ZENworks
4 2 (1.13%) Norton AntiVirus
4 2 (1.13%) SCOM
5 1 (0.56%) Symantec Enterprise Vault
Vendors
1 69 (38.98%) Microsoft
2 26 (14.69%) Apple
3 22 (12.43%) VMware
4 19 (10.73%) Citrix
5 11 (6.21%) Red Hat
6 10 (5.65%) Cisco
7 9 (5.08%) Oracle
8 5 (2.82%) F5
9 4 (2.26%) Symantec
9 4 (2.26%) SAP
9 4 (2.26%) HP
10 3 (1.69%) McAfee
11 2 (1.13%) NETGEAR
11 2 (1.13%) Juniper
11 2 (1.13%) NetApp
11 2 (1.13%) JD Edwards
12 1 (0.56%) Salesforce.com
12 1 (0.56%) AppSense
12 1 (0.56%) Fujitsu
12 1 (0.56%) WatchGuard
Rickmansworth, Hertfordshire
Circle Recruitment
Salary: £18000 - £25000 per annum + Benefits
Posted: 4 days ago
Hertfordshire
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: 4 days ago
St. Albans
Recruitment Genius
Salary: £20000 - £30000 per annum
Posted: 4 days ago
Bedford, Bedfordshire
DMS Computer Recruitment
Salary: From £20,000 to £25,000 per annum £20-25K PA
Posted: 4 days ago
Eye, Suffolk
Coal IT Services
Salary: Unspecified TSE/DUB
Posted: 4 days ago
Essex
Experis IT
Salary: £30k - £33k per annum + 6% Bonus + Benefits
Posted: 5 days ago
Hemel Hempstead, Hertfordshire
Redrock Consulting Ltd
Salary: £25000 - £35000 per annum
Posted: 5 days ago
Watford
Blue Town Online
Salary: Competitive
Posted: 11 days ago
Hemel Hempstead, Herfordshire and/or Milton...
Amazon
Salary: Competitive
Posted: 12 days ago
Bedfordshire
Hays IT - Uk Posting account
Salary: £85.00 - £100.00 per annum + Potential to go permanent
Posted: 13 days ago