The statistics below represent IT jobs advertised across the East of England region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 June 2016 with a comparison to same period over 2 years.

3 months to
26 Jun 2016
Same period 2015 Same period 2014
Technical Support
Rank 177 196 167
Rank change year-on-year
+19 -29
Permanent jobs requiring a Technical Support 64 83 118
As % of all permanent IT jobs located in the East of England 0.98% 1.07% 1.41%
As % of the Job Titles category 1.02% 1.10% 1.45%
Number of salaries quoted 54 79 108
Median salary £33,750 £26,000 £32,500
Median salary % change year-on-year
+29.80% -20.00%
90% offered a salary of more than £20,500 £20,500 £22,200
10% offered a salary of more than £42,500 £38,040 £45,000
UK excluding London median salary £27,500 £28,500 £30,000
% change year-on-year
-3.50% -5.00%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6247 7553 8130
As % of all permanent IT jobs located in the East of England 96.03% 97.42% 96.98%
Number of salaries quoted 5330 6286 6792
Median salary £45,000 £40,000 £41,500
Median salary % change year-on-year
+12.50% -3.61%
90% offered a salary of more than £26,000 £25,000 £26,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in the East of England

Technical Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the East of England region.

Technical Support Salary Trend in the East of England

Technical Support
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Technical Support across the East of England region over the 3 months to 26 June 2016.

Technical Support Salary Histogram in the East of England

Technical Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the East of England region over the 3 months to 26 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +32 28 £37,500 +33.92% 2
Bedfordshire -2 16 £26,000 +4.00% 3
Cambridgeshire -2 12 £28,500 +12.87%
Suffolk +11 5 £38,000 +72.72% 1
Essex +9 3 £47,500 +82.69% 2
Norfolk +9 1 - -
Technical Support
England

Technical Support Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 26 June 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Technical Support in the job title.

1 58 (43.28%) Microsoft
2 55 (41.04%) Windows
3 42 (31.34%) ITIL
4 37 (27.61%) SQL
5 32 (23.88%) MS Excel
6 31 (23.13%) MS Office
7 28 (20.90%) Windows Server 2008
8 27 (20.15%) Active Directory
9 23 (17.16%) Degree
10 21 (15.67%) SC Cleared
10 21 (15.67%) Security Cleared
10 21 (15.67%) Windows Server 2003
11 19 (14.18%) Firewall
11 19 (14.18%) Validation
11 19 (14.18%) Microsoft Certification
11 19 (14.18%) SLA
12 18 (13.43%) Unix
12 18 (13.43%) VMware
13 17 (12.69%) Blackberry
14 16 (11.94%) Project Management
14 16 (11.94%) Finance
14 16 (11.94%) TCP/IP
14 16 (11.94%) MS Exchange
14 16 (11.94%) VMware Infrastructure
15 14 (10.45%) Windows 7
15 14 (10.45%) MCDST
15 14 (10.45%) Windows Server
16 13 (9.70%) SQL Server
17 12 (8.96%) SCCM
17 12 (8.96%) IBM

Technical Support Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (11.94%) MS Exchange
2 11 (8.21%) BizTalk Server
3 7 (5.22%) Exchange Server 2010
4 2 (1.49%) Exchange Server 2013
5 1 (0.75%) CMS
5 1 (0.75%) IBM Domino
5 1 (0.75%) IBM Notes
5 1 (0.75%) IIS
5 1 (0.75%) Skype for Business
5 1 (0.75%) WebSphere
Applications
1 32 (23.88%) MS Excel
2 31 (23.13%) MS Office
Business Applications
1 3 (2.24%) Dynamics CRM
2 1 (0.75%) Dynamics AX
2 1 (0.75%) Sage X3
2 1 (0.75%) SAP Oil and Gas
Cloud Services
1 11 (8.21%) Office 365
2 5 (3.73%) Google Apps
Communications & Networking
1 19 (14.18%) Firewall
2 16 (11.94%) TCP/IP
3 8 (5.97%) WAN
4 6 (4.48%) CTI
4 6 (4.48%) VoIP
5 5 (3.73%) DHCP
5 5 (3.73%) Wireshark
6 4 (2.99%) DNS
6 4 (2.99%) Softswitch
7 3 (2.24%) ADSL
7 3 (2.24%) ISDN
7 3 (2.24%) LAN
7 3 (2.24%) PBX
7 3 (2.24%) Remote Desktop
8 2 (1.49%) Broadband
8 2 (1.49%) Ethernet
8 2 (1.49%) IP Telephony
8 2 (1.49%) VLAN
8 2 (1.49%) Wireless
8 2 (1.49%) WLAN
Database & Business Intelligence
1 13 (9.70%) SQL Server
2 3 (2.24%) SQL Server 2008
3 2 (1.49%) SQL Server 2012
4 1 (0.75%) Crystal Reports
4 1 (0.75%) MySQL
4 1 (0.75%) Oracle Database
4 1 (0.75%) Oracle Database 11g
4 1 (0.75%) Oracle Database 12c
4 1 (0.75%) Relational Database
4 1 (0.75%) SQL Server Analysis Services
4 1 (0.75%) SQL Server Reporting Services
4 1 (0.75%) Text Mining
Development Applications
1 3 (2.24%) Selenium
2 2 (1.49%) PowerBuilder
3 1 (0.75%) MorphX
General
1 16 (11.94%) Finance
2 11 (8.21%) Telecoms
3 8 (5.97%) Marketing
4 6 (4.48%) Spanish Language
5 4 (2.99%) Electronics
6 3 (2.24%) Manufacturing
7 1 (0.75%) Aerospace
7 1 (0.75%) Banking
7 1 (0.75%) French Language
7 1 (0.75%) German Language
7 1 (0.75%) Law
7 1 (0.75%) Retail
Libraries, Frameworks & Software Standards
1 11 (8.21%) WCF
2 6 (4.48%) .NET
3 3 (2.24%) XML
4 2 (1.49%) CSS
4 2 (1.49%) HTML
4 2 (1.49%) J2EE
4 2 (1.49%) SOAP
4 2 (1.49%) Web Services
5 1 (0.75%) ODBC
5 1 (0.75%) WebSphere MQ
5 1 (0.75%) XSL
Miscellaneous
1 17 (12.69%) Blackberry
2 11 (8.21%) Handset
3 10 (7.46%) Statistics
4 9 (6.72%) Analytical Skills
4 9 (6.72%) Mainframe
5 8 (5.97%) iPad
6 7 (5.22%) iPhone
7 6 (4.48%) Clustering
7 6 (4.48%) Virtual Team
8 5 (3.73%) Blog
9 4 (2.99%) Augmented Reality
9 4 (2.99%) Computer Science
10 3 (2.24%) Driving Licence
10 3 (2.24%) Life Science
11 2 (1.49%) Mobile App
11 2 (1.49%) Mobile Payment
11 2 (1.49%) Social Media
12 1 (0.75%) Informatics
12 1 (0.75%) Physics
12 1 (0.75%) PKI
Operating Systems
1 55 (41.04%) Windows
2 28 (20.90%) Windows Server 2008
3 21 (15.67%) Windows Server 2003
4 18 (13.43%) Unix
5 14 (10.45%) Windows 7
5 14 (10.45%) Windows Server
6 11 (8.21%) Windows XP
7 10 (7.46%) Windows Server 2012
8 9 (6.72%) Android
8 9 (6.72%) Linux
9 7 (5.22%) Apple iOS
10 5 (3.73%) Mac OS X
11 2 (1.49%) Windows 10
11 2 (1.49%) Windows 8
12 1 (0.75%) Solaris
12 1 (0.75%) Windows Phone
Processes & Methodologies
1 42 (31.34%) ITIL
2 19 (14.18%) Validation
3 16 (11.94%) Project Management
4 11 (8.21%) Business Activity Monitoring
4 11 (8.21%) Incident Management
4 11 (8.21%) Presales
5 8 (5.97%) ITIL V3
6 6 (4.48%) CRM
6 6 (4.48%) High Availability
7 4 (2.99%) Service Delivery
7 4 (2.99%) WFM
8 3 (2.24%) Automated Testing
8 3 (2.24%) Business Intelligence
8 3 (2.24%) Case Management
8 3 (2.24%) Continuous Improvement
8 3 (2.24%) Logistics
8 3 (2.24%) Time Management
8 3 (2.24%) User Acceptance Testing
9 2 (1.49%) Fault Analysis
9 2 (1.49%) Functional Testing
Programming Languages
1 37 (27.61%) SQL
2 2 (1.49%) C
2 2 (1.49%) C#
2 2 (1.49%) C++
2 2 (1.49%) Java
2 2 (1.49%) PL/SQL
2 2 (1.49%) PowerShell
2 2 (1.49%) Python
2 2 (1.49%) VB
3 1 (0.75%) X++
Qualifications
1 23 (17.16%) Degree
2 21 (15.67%) SC Cleared
2 21 (15.67%) Security Cleared
3 19 (14.18%) Microsoft Certification
4 14 (10.45%) MCDST
5 10 (7.46%) HND
5 10 (7.46%) ITIL Certification
6 7 (5.22%) HNC
7 6 (4.48%) A+ Certification
8 4 (2.99%) CCNA
8 4 (2.99%) Cisco Certification
8 4 (2.99%) MCSE
9 3 (2.24%) MCP
10 2 (1.49%) MCSA
10 2 (1.49%) Postgraduate
11 1 (0.75%) MCITP
Quality Assurance & Compliance
1 19 (14.18%) SLA
2 2 (1.49%) QA
System Software
1 27 (20.15%) Active Directory
2 16 (11.94%) VMware Infrastructure
3 3 (2.24%) Hyper-V
3 3 (2.24%) XenApp
4 2 (1.49%) Virtual Servers
4 2 (1.49%) VirtualBox
4 2 (1.49%) vSphere
4 2 (1.49%) XenDesktop
5 1 (0.75%) VMware ESX
5 1 (0.75%) VMware Server
5 1 (0.75%) XenServer
Systems Management
1 12 (8.96%) SCCM
2 1 (0.75%) Backup Exec
2 1 (0.75%) FortiGate
2 1 (0.75%) SCOM
2 1 (0.75%) SCVMM
Vendors
1 58 (43.28%) Microsoft
2 18 (13.43%) VMware
3 12 (8.96%) IBM
4 11 (8.21%) Becrypt
5 9 (6.72%) Citrix
6 6 (4.48%) Apple
6 6 (4.48%) NetApp
7 5 (3.73%) Cisco
7 5 (3.73%) Google
8 4 (2.99%) Avaya
8 4 (2.99%) Juniper
8 4 (2.99%) Nortel
8 4 (2.99%) Oracle
8 4 (2.99%) Rockwell
9 3 (2.24%) BroadSoft
9 3 (2.24%) Mitel
9 3 (2.24%) Progress
10 1 (0.75%) Adobe
10 1 (0.75%) Proofpoint
10 1 (0.75%) SAP
Buckhurst Hill, Essex
Lea Consultancy Ltd
Salary: From £33,000 to £40,000 per annum
Posted: 5 days ago
Dunstable, Bedfordshire
Integrity IT Solutions
Salary: From £25,000 to £40,000 per annum + Benefits
Posted: 6 days ago
Hemel Hempstead, Hertfordshire
Informatiq Consulting
Salary: £Excellent Salary + Benefits
Posted: 3 days ago
Colchester, Essex
Square One Resources
Salary: From £55,000 to £65,000 per annum + Corporate Benefits
Posted: 5 days ago
Bedford
Ampersand Consulting
Salary: £20000 - £24000 per annum + Benefits
Posted: 25 days ago
Bury St. Edmunds
Bluetown Online LTD
Salary: £19939 - £23935 per annum
Posted: 12 days ago