The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the East Sussex region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Second Line Support
Rank 83 81 100
Rank change year-on-year
-2 +19
Permanent jobs requiring a 2nd Line Support 17 9 4
As % of all permanent IT jobs located in East Sussex 1.52% 0.91% 0.38%
As % of the Job Titles category 1.55% 0.92% 0.38%
Number of salaries quoted 17 7 4
Average salary £27,000 £25,500 £26,750
Average salary % change year-on-year
+5.88% -4.67%
90% offered a salary of more than £23,200 £24,000 £23,500
10% offered a salary of more than £28,000 £27,649 £30,000
UK excluding London average salary £25,000 £25,000 £24,500
% change year-on-year
- +2.04%
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Sussex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Sussex
Permanent IT job ads with a match in the
Job Titles category
1100 973 1040
As % of all permanent IT jobs located in East Sussex 98.13% 98.28% 98.02%
Number of salaries quoted 926 823 945
Average salary £38,000 £37,500 £40,000
Average salary % change year-on-year
+1.33% -6.25%
90% offered a salary of more than £25,000 £24,000 £25,500
10% offered a salary of more than £52,500 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in East Sussex

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the East Sussex region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in East Sussex

2nd Line Support
Salary Trend in East Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the East Sussex region.

2nd Line Support Salary Trend in East Sussex

2nd Line Support
Job Locations in East Sussex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the East Sussex region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Brighton 0 10 £26,500 +3.67%
Lewes -10 6 £27,000 +5.88%
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in East Sussex

For the 6 months to 19 December 2014, IT jobs across the East Sussex region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 26 (70.27%) Windows
2 18 (48.65%) DNS
3 17 (45.95%) MS Exchange
3 17 (45.95%) Active Directory
4 16 (43.24%) DHCP
5 14 (37.84%) Microsoft
6 12 (32.43%) Citrix
6 12 (32.43%) Windows Server 2008
7 10 (27.03%) Windows 7
7 10 (27.03%) ISMS
7 10 (27.03%) Dell
7 10 (27.03%) MS Office
7 10 (27.03%) Information Security Management
7 10 (27.03%) Security Management
7 10 (27.03%) Information Security
7 10 (27.03%) ISO/IEC 27001
7 10 (27.03%) Blackberry Enterprise Server
7 10 (27.03%) Thin Client
7 10 (27.03%) Blackberry
7 10 (27.03%) Fat Client
8 9 (24.32%) SLA
8 9 (24.32%) TCP/IP
8 9 (24.32%) Network Management
8 9 (24.32%) Change Control
9 7 (18.92%) VoIP
9 7 (18.92%) SQL Server
9 7 (18.92%) Degree
9 7 (18.92%) Management Information System
9 7 (18.92%) Terminal Services
10 6 (16.22%) VMware

2nd Line Support
Top Related IT Skills in East Sussex by Category

For the 6 months to 19 December 2014, IT jobs across the East Sussex region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (45.95%) MS Exchange
2 10 (27.03%) Blackberry Enterprise Server
3 2 (5.41%) Exchange Server 2010
3 2 (5.41%) Apache
4 1 (2.70%) Tomcat
Applications
1 10 (27.03%) MS Office
2 2 (5.41%) MS Excel
Business Applications
1 1 (2.70%) Dynamics CRM
Cloud Services
1 1 (2.70%) SaaS
Communications & Networking
1 18 (48.65%) DNS
2 16 (43.24%) DHCP
3 9 (24.32%) TCP/IP
4 7 (18.92%) VoIP
5 5 (13.51%) WAN
5 5 (13.51%) LAN
Database & Business Intelligence
1 7 (18.92%) SQL Server
2 2 (5.41%) MySQL
General
1 2 (5.41%) Finance
1 2 (5.41%) Marketing
Libraries, Frameworks & Software Standards
1 2 (5.41%) HTML
1 2 (5.41%) CSS
1 2 (5.41%) Spring
2 1 (2.70%) SOAP
Miscellaneous
1 10 (27.03%) Thin Client
1 10 (27.03%) Blackberry
1 10 (27.03%) Fat Client
2 7 (18.92%) Management Information System
3 2 (5.41%) Computer Science
3 2 (5.41%) Social Media
Operating Systems
1 26 (70.27%) Windows
2 12 (32.43%) Windows Server 2008
3 10 (27.03%) Windows 7
4 5 (13.51%) Windows Server 2003
5 4 (10.81%) Linux
Processes & Methodologies
1 10 (27.03%) Information Security Management
1 10 (27.03%) Security Management
1 10 (27.03%) Information Security
1 10 (27.03%) ISMS
2 9 (24.32%) Network Management
2 9 (24.32%) Change Control
3 2 (5.41%) Analytics
3 2 (5.41%) Digital Marketing
4 1 (2.70%) ITIL
4 1 (2.70%) CRM
4 1 (2.70%) E-Commerce
4 1 (2.70%) Configuration Management
Programming Languages
1 3 (8.11%) Java
2 2 (5.41%) JavaScript
2 2 (5.41%) SQL
2 2 (5.41%) Python
2 2 (5.41%) Bash Shell
3 1 (2.70%) PHP
Qualifications
1 7 (18.92%) Degree
Quality Assurance & Compliance
1 10 (27.03%) ISO/IEC 27001
2 9 (24.32%) SLA
System Software
1 17 (45.95%) Active Directory
2 7 (18.92%) Terminal Services
3 5 (13.51%) VMware Infrastructure
Vendors
1 14 (37.84%) Microsoft
2 12 (32.43%) Citrix
3 10 (27.03%) Dell
4 6 (16.22%) VMware
5 1 (2.70%) Salesforce.com