The statistics below represent IT jobs advertised across the East Sussex region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 20 January 2017 with a comparison to same period over 2 years.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Second Line Support
South East / East Sussex
Rank 81 92 88
Rank change year-on-year
+11 -4
Permanent jobs requiring a 2nd Line Support 5 4 12
As % of all permanent IT jobs located in East Sussex 0.58% 0.39% 1.11%
As % of the Job Titles category 0.59% 0.40% 1.13%
Number of salaries quoted 5 4 12
Median salary £35,000 £23,500 £26,750
Median salary % change year-on-year
+48.93% -12.14%
UK excluding London median salary £25,000 £25,375 £25,000
% change year-on-year
-1.47% +1.50%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Sussex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Sussex
Permanent IT job ads with a match in the
Job Titles category
848 1005 1066
As % of all permanent IT jobs located in East Sussex 98.15% 98.53% 98.89%
Number of salaries quoted 778 896 890
Median salary £42,500 £42,000 £38,000
Median salary % change year-on-year
+1.19% +10.52%
90% offered a salary of more than £25,500 £22,500 £24,000
10% offered a salary of more than £60,000 £52,500 £60,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

2nd Line Support
Jobs Demand Trend in East Sussex

The demand trend of job ads across the East Sussex region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in East Sussex

2nd Line Support
Salary Trend in East Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the East Sussex region.

2nd Line Support Salary Trend in East Sussex

2nd Line Support
Job Locations in East Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the East Sussex region over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Brighton +9 5 £35,000 +48.93% 1
2nd Line Support
South East

2nd Line Support Skill Set
Top 30 Related IT Skills in East Sussex

For the 6 months to 20 January 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Sussex region featuring 2nd Line Support in the job title.

1 8 (72.73%) VoIP
2 7 (63.64%) Windows
2 7 (63.64%) Windows 7
3 6 (54.55%) MS Office
3 6 (54.55%) Microsoft
4 5 (45.45%) Finance
5 4 (36.36%) CCNP Voice
5 4 (36.36%) Cisco
5 4 (36.36%) Cisco ASA
5 4 (36.36%) Retail
5 4 (36.36%) JNCIA
5 4 (36.36%) Data Centre
5 4 (36.36%) Driving Licence
5 4 (36.36%) Office 365
5 4 (36.36%) Windows 8
5 4 (36.36%) Palo Alto
5 4 (36.36%) Cisco Certification
5 4 (36.36%) Juniper
5 4 (36.36%) CheckPoint
5 4 (36.36%) Firewall
5 4 (36.36%) CCSA
5 4 (36.36%) CCIE
5 4 (36.36%) CCNP
5 4 (36.36%) CCNA
6 2 (18.18%) ITIL
7 1 (9.09%) MCP
7 1 (9.09%) SLA
7 1 (9.09%) MCSE
7 1 (9.09%) MCSA
7 1 (9.09%) MS Excel

2nd Line Support Skill Set
Top Related IT Skills in East Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (9.09%) Blackberry Enterprise Server
1 1 (9.09%) Exchange Server 2007
1 1 (9.09%) MS Exchange
1 1 (9.09%) Skype for Business
Applications
1 6 (54.55%) MS Office
2 1 (9.09%) MS Excel
Cloud Services
1 4 (36.36%) Office 365
Communications & Networking
1 8 (72.73%) VoIP
2 4 (36.36%) Cisco ASA
2 4 (36.36%) Firewall
3 1 (9.09%) Skype
General
1 5 (45.45%) Finance
2 4 (36.36%) Retail
Miscellaneous
1 4 (36.36%) Data Centre
1 4 (36.36%) Driving Licence
2 1 (9.09%) Blackberry
2 1 (9.09%) Video Conferencing
Operating Systems
1 7 (63.64%) Windows
1 7 (63.64%) Windows 7
2 4 (36.36%) Windows 8
3 1 (9.09%) Apple iOS
3 1 (9.09%) Windows 10
3 1 (9.09%) Windows Server
3 1 (9.09%) Windows XP
Processes & Methodologies
1 2 (18.18%) ITIL
2 1 (9.09%) Continuous Improvement
2 1 (9.09%) ITIL V3
2 1 (9.09%) Mobile Device Management
2 1 (9.09%) Problem Management
2 1 (9.09%) Technical Analysis
Qualifications
1 4 (36.36%) CCIE
1 4 (36.36%) CCNA
1 4 (36.36%) CCNP
1 4 (36.36%) CCNP Voice
1 4 (36.36%) CCSA
1 4 (36.36%) Cisco Certification
1 4 (36.36%) JNCIA
2 1 (9.09%) Degree
2 1 (9.09%) MCP
2 1 (9.09%) MCSA
2 1 (9.09%) MCSE
2 1 (9.09%) Microsoft Certification
Quality Assurance & Compliance
1 1 (9.09%) SLA
System Software
1 1 (9.09%) Active Directory
1 1 (9.09%) VMware Infrastructure
Systems Management
1 1 (9.09%) ServiceCenter
Vendors
1 6 (54.55%) Microsoft
2 4 (36.36%) CheckPoint
2 4 (36.36%) Cisco
2 4 (36.36%) Juniper
2 4 (36.36%) Palo Alto
3 1 (9.09%) Citrix
3 1 (9.09%) Dell
3 1 (9.09%) HP
3 1 (9.09%) MobileIron
3 1 (9.09%) VMware