The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the East Sussex region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
Second Line Support
Rank 95 84 88
Rank change year-on-year
-11 +4
Permanent jobs requiring a 2nd Line Support 9 3 3
As % of all permanent IT jobs located in East Sussex 0.83% 0.34% 0.32%
As % of the Job Titles category 0.84% 0.35% 0.33%
Number of salaries quoted 9 3 3
Average salary £26,500 £25,500 £23,500
Average salary % change year-on-year
+3.92% +8.51%
UK excluding London average salary £25,000 £25,000 £24,000
% change year-on-year
- +4.16%
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Sussex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Sussex
Permanent IT job ads with a match in the
Job Titles category
1071 869 907
As % of all permanent IT jobs located in East Sussex 98.89% 97.75% 97.63%
Number of salaries quoted 892 694 846
Average salary £40,000 £38,000 £38,000
Average salary % change year-on-year
+5.26% -
90% offered a salary of more than £25,000 £23,500 £24,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in East Sussex

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the East Sussex region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in East Sussex

2nd Line Support
Salary Trend in East Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the East Sussex region.

2nd Line Support Salary Trend in East Sussex

2nd Line Support
Job Locations in East Sussex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the East Sussex region over the 3 months to 28 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Brighton -5 8 £26,500 +3.67%
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in East Sussex

For the 6 months to 28 January 2015, IT jobs across the East Sussex region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 22 (66.67%) Windows
2 15 (45.45%) MS Exchange
2 15 (45.45%) DNS
2 15 (45.45%) Active Directory
3 14 (42.42%) DHCP
3 14 (42.42%) Citrix
4 8 (24.24%) Microsoft
4 8 (24.24%) MS Office
5 7 (21.21%) VoIP
5 7 (21.21%) Dell
5 7 (21.21%) TCP/IP
5 7 (21.21%) SLA
5 7 (21.21%) Thin Client
5 7 (21.21%) Windows 7
5 7 (21.21%) Fat Client
5 7 (21.21%) ISMS
5 7 (21.21%) ISO/IEC 27001
5 7 (21.21%) Blackberry
5 7 (21.21%) Blackberry Enterprise Server
5 7 (21.21%) Information Security Management
5 7 (21.21%) Security Management
5 7 (21.21%) Management Information System
5 7 (21.21%) Finance
5 7 (21.21%) Information Security
5 7 (21.21%) Network Management
5 7 (21.21%) Change Control
5 7 (21.21%) Windows Server 2008
6 6 (18.18%) Exchange Server 2010
7 5 (15.15%) Terminal Services
7 5 (15.15%) SQL Server

2nd Line Support
Top Related IT Skills in East Sussex by Category

For the 6 months to 28 January 2015, IT jobs across the East Sussex region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (45.45%) MS Exchange
2 7 (21.21%) Blackberry Enterprise Server
3 6 (18.18%) Exchange Server 2010
4 1 (3.03%) Apache
Applications
1 8 (24.24%) MS Office
2 1 (3.03%) MS Excel
Cloud Services
1 1 (3.03%) SaaS
Communications & Networking
1 15 (45.45%) DNS
2 14 (42.42%) DHCP
3 7 (21.21%) TCP/IP
3 7 (21.21%) VoIP
4 2 (6.06%) WAN
4 2 (6.06%) LAN
Database & Business Intelligence
1 5 (15.15%) SQL Server
2 1 (3.03%) MySQL
General
1 7 (21.21%) Finance
2 1 (3.03%) Marketing
Libraries, Frameworks & Software Standards
1 2 (6.06%) Spring
2 1 (3.03%) HTML
2 1 (3.03%) CSS
Miscellaneous
1 7 (21.21%) Thin Client
1 7 (21.21%) Blackberry
1 7 (21.21%) Management Information System
1 7 (21.21%) Fat Client
2 2 (6.06%) Social Media
2 2 (6.06%) Computer Science
Operating Systems
1 22 (66.67%) Windows
2 7 (21.21%) Windows Server 2008
2 7 (21.21%) Windows 7
3 3 (9.09%) Linux
4 2 (6.06%) Windows Server 2003
Processes & Methodologies
1 7 (21.21%) Information Security Management
1 7 (21.21%) Security Management
1 7 (21.21%) Information Security
1 7 (21.21%) ISMS
1 7 (21.21%) Network Management
1 7 (21.21%) Change Control
2 2 (6.06%) Analytics
2 2 (6.06%) ITIL
3 1 (3.03%) E-Commerce
3 1 (3.03%) Service Management
3 1 (3.03%) Digital Marketing
Programming Languages
1 2 (6.06%) Java
1 2 (6.06%) SQL
1 2 (6.06%) Python
1 2 (6.06%) Bash Shell
2 1 (3.03%) JavaScript
Qualifications
1 4 (12.12%) Degree
Quality Assurance & Compliance
1 7 (21.21%) SLA
1 7 (21.21%) ISO/IEC 27001
System Software
1 15 (45.45%) Active Directory
2 5 (15.15%) Terminal Services
3 2 (6.06%) VMware Infrastructure
Vendors
1 14 (42.42%) Citrix
2 8 (24.24%) Microsoft
3 7 (21.21%) Dell
4 3 (9.09%) VMware