The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the East Sussex region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East Sussex region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Second Line Support
Rank 96 74 87
Rank change year-on-year
-22 +13
Permanent jobs requiring a 2nd Line Support 15 18 4
As % of all permanent IT jobs located in East Sussex 1.06% 2.11% 0.41%
As % of the Job Titles category 1.07% 2.19% 0.43%
Number of salaries quoted 11 18 4
Average salary £35,000 £21,750 £29,500
Average salary % change year-on-year
+60.91% -26.27%
UK excluding London average salary £24,500 £25,000 £25,000
% change year-on-year
-2.00% -
Job Titles Category
East Sussex
Permanent IT job ads with a match in the
Job Titles category
1398 821 937
As % of all permanent IT jobs located in East Sussex 98.38% 96.36% 96.40%
Number of salaries quoted 1187 735 839
Average salary £38,500 £35,000 £32,500
Average salary % change year-on-year
+10.00% +7.69%
90% offered a salary of more than £24,500 £24,000 £22,000
10% offered a salary of more than £50,000 £47,500 £50,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
2nd Line Support
South East

2nd Line Support
Jobs Demand Trend in East Sussex

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the East Sussex region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in East Sussex

2nd Line Support
Salary Trend in East Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the East Sussex region.

2nd Line Support Salary Trend in East Sussex

2nd Line Support
Salary Histogram in East Sussex

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the East Sussex region over the 3 months to 25 July 2014.

2nd Line Support Salary Histogram in East Sussex

2nd Line Support
Job Locations in East Sussex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the East Sussex region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Brighton -29 12 £35,000 +60.91%
Lewes - 3 - -
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in East Sussex

For the 6 months to 25 July 2014, IT jobs across the East Sussex region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 26 (89.66%) Windows
2 14 (48.28%) Microsoft
2 14 (48.28%) Active Directory
2 14 (48.28%) MS Exchange
3 9 (31.03%) Blackberry
3 9 (31.03%) Citrix
3 9 (31.03%) MS Excel
4 7 (24.14%) Thin Client
4 7 (24.14%) Blackberry Enterprise Server
4 7 (24.14%) Information Security Management
4 7 (24.14%) Security Management
4 7 (24.14%) VMware
4 7 (24.14%) Information Security
4 7 (24.14%) Fat Client
4 7 (24.14%) ISMS
4 7 (24.14%) ISO/IEC 27001
5 6 (20.69%) Back Office
5 6 (20.69%) Client/Server
5 6 (20.69%) DNS
5 6 (20.69%) SLA
5 6 (20.69%) MS Office
5 6 (20.69%) Windows 7
6 5 (17.24%) Network Management
6 5 (17.24%) Change Control
6 5 (17.24%) DHCP
6 5 (17.24%) TCP/IP
6 5 (17.24%) Windows Server 2008
7 4 (13.79%) Dell
8 3 (10.34%) Windows Server 2003
8 3 (10.34%) LAN

2nd Line Support
Top Related IT Skills in East Sussex by Category

For the 6 months to 25 July 2014, IT jobs across the East Sussex region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (48.28%) MS Exchange
2 7 (24.14%) Blackberry Enterprise Server
3 2 (6.90%) Exchange Server 2007
3 2 (6.90%) Exchange Server 2013
4 1 (3.45%) Apache
4 1 (3.45%) Tomcat
Applications
1 9 (31.03%) MS Excel
2 6 (20.69%) MS Office
Business Applications
1 1 (3.45%) Dynamics CRM
Cloud Services
1 1 (3.45%) SaaS
Communications & Networking
1 6 (20.69%) DNS
2 5 (17.24%) DHCP
2 5 (17.24%) TCP/IP
3 3 (10.34%) LAN
3 3 (10.34%) WAN
4 2 (6.90%) SAN
4 2 (6.90%) Firewall
4 2 (6.90%) VLAN
4 2 (6.90%) NAS
Database & Business Intelligence
1 2 (6.90%) SQL Server
2 1 (3.45%) MySQL
General
1 6 (20.69%) Back Office
2 1 (3.45%) Marketing
Libraries, Frameworks & Software Standards
1 1 (3.45%) HTML
1 1 (3.45%) CSS
1 1 (3.45%) SOAP
Miscellaneous
1 9 (31.03%) Blackberry
2 7 (24.14%) Thin Client
2 7 (24.14%) Fat Client
3 6 (20.69%) Client/Server
4 2 (6.90%) Management Information System
4 2 (6.90%) Clustering
Operating Systems
1 26 (89.66%) Windows
2 6 (20.69%) Windows 7
3 5 (17.24%) Windows Server 2008
4 3 (10.34%) Windows Server 2003
5 1 (3.45%) Linux
Processes & Methodologies
1 7 (24.14%) Information Security Management
1 7 (24.14%) Security Management
1 7 (24.14%) Information Security
1 7 (24.14%) ISMS
2 5 (17.24%) Network Management
2 5 (17.24%) Change Control
3 2 (6.90%) ITIL
4 1 (3.45%) CRM
4 1 (3.45%) E-Commerce
4 1 (3.45%) Configuration Management
4 1 (3.45%) Digital Marketing
Programming Languages
1 1 (3.45%) Java
1 1 (3.45%) JavaScript
1 1 (3.45%) PHP
Qualifications
1 3 (10.34%) Degree
Quality Assurance & Compliance
1 7 (24.14%) ISO/IEC 27001
2 6 (20.69%) SLA
System Software
1 14 (48.28%) Active Directory
2 3 (10.34%) VMware Infrastructure
3 2 (6.90%) VMware ESXi
3 2 (6.90%) Terminal Services
Vendors
1 14 (48.28%) Microsoft
2 9 (31.03%) Citrix
3 7 (24.14%) VMware
4 4 (13.79%) Dell
5 1 (3.45%) Salesforce.com