3rd Line Support Jobs in the East Midlands

Third Line Support
England > East Midlands

The median Third Line Support salary in the East Midlands is £47,500 per year according to job vacancies posted during the 6 months to 24 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 173 162 196
Rank change year-on-year -11 +34 -61
Permanent jobs requiring a 3rd Line Support 17 12 8
As % of all permanent jobs advertised in the East Midlands 0.40% 0.42% 0.23%
As % of the Job Titles category 0.42% 0.47% 0.24%
Number of salaries quoted 17 12 8
10th Percentile £34,750 - £37,900
25th Percentile £37,500 £35,750 £38,500
Median annual salary (50th Percentile) £47,500 £40,750 £40,500
Median % change year-on-year +16.56% +0.62% +1.49%
75th Percentile £52,500 £55,000 £43,000
90th Percentile £53,750 - £47,500
England median annual salary £40,000 £42,000 £40,000
% change year-on-year -4.76% +5.00% -

All Permanent IT Job Vacancies
East Midlands

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East Midlands with a recognized job title 4,055 2,527 3,310
% of permanent jobs with a recognized job title 94.57% 87.99% 94.84%
Number of salaries quoted 2,976 1,398 2,223
10th Percentile £25,750 £26,925 £25,000
25th Percentile £31,250 £36,250 £32,500
Median annual salary (50th Percentile) £42,500 £50,000 £47,500
Median % change year-on-year -15.00% +5.26% +7.95%
75th Percentile £55,000 £65,000 £60,000
90th Percentile £68,750 £75,000 £72,500
England median annual salary £54,000 £60,567 £60,000
% change year-on-year -10.84% +0.95% +9.09%

3rd Line Support
Job Vacancy Trend in the East Midlands

Job postings that featured 3rd Line Support in the job title as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for 3rd Line Support in the East Midlands

3rd Line Support
Salary Trend in the East Midlands

3-month moving average salary quoted in jobs citing 3rd Line Support in the East Midlands.

Salary trend for 3rd Line Support in the East Midlands

3rd Line Support
Salary Histogram in the East Midlands

Salary distribution for jobs citing 3rd Line Support in the East Midlands over the 6 months to 24 April 2024.

Salary histogram for 3rd Line Support in the East Midlands

3rd Line Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the East Midlands region over the 6 months to 24 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Northamptonshire -3 6 £50,000 -9.09%
Derbyshire +19 4 £47,500 +5.56%
Leicestershire - 4 £40,000 - 1
Nottinghamshire -13 2 £35,000 -4.11% 1
Lincolnshire - 1 £37,500 - 1
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the East Midlands

For the 6 months to 24 April 2024, 3rd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring 3rd Line Support in the job title.

1 17 (100.00%) Microsoft
2 13 (76.47%) Windows
2 13 (76.47%) SAN
2 13 (76.47%) VMware
2 13 (76.47%) VMware Infrastructure
3 9 (52.94%) HP
3 9 (52.94%) Azure
3 9 (52.94%) Root Cause Analysis
4 8 (47.06%) vSphere
4 8 (47.06%) Windows Server
5 7 (41.18%) Customer Service
5 7 (41.18%) Hyper-V
6 6 (35.29%) Firewall
6 6 (35.29%) SQL Server
7 5 (29.41%) IIS
7 5 (29.41%) Dell
7 5 (29.41%) Microsoft 365
7 5 (29.41%) Problem Management
7 5 (29.41%) Microsoft Intune
8 4 (23.53%) High Availability
8 4 (23.53%) Veeam
8 4 (23.53%) Clustering
8 4 (23.53%) Law
8 4 (23.53%) Citrix
8 4 (23.53%) Sophos
8 4 (23.53%) SQL
8 4 (23.53%) VPN
8 4 (23.53%) LAN
8 4 (23.53%) WLAN
8 4 (23.53%) WAN

3rd Line Support Skill Set
Co-occurring Skills and Capabilities in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (29.41%) IIS
2 2 (11.76%) Microsoft Exchange
2 2 (11.76%) SharePoint
Cloud Services
1 9 (52.94%) Azure
2 5 (29.41%) Microsoft 365
3 1 (5.88%) Entra ID
Communications & Networking
1 13 (76.47%) SAN
2 6 (35.29%) Firewall
3 4 (23.53%) LAN
3 4 (23.53%) VPN
3 4 (23.53%) WAN
3 4 (23.53%) WLAN
4 2 (11.76%) DHCP
4 2 (11.76%) DNS
4 2 (11.76%) Internet
4 2 (11.76%) VSAN
5 1 (5.88%) VLAN
Database & Business Intelligence
1 6 (35.29%) SQL Server
2 2 (11.76%) MariaDB
2 2 (11.76%) MySQL
General
1 4 (23.53%) Analytical Skills
1 4 (23.53%) Law
1 4 (23.53%) Social Skills
Miscellaneous
1 4 (23.53%) Clustering
2 2 (11.76%) Management Information System
2 2 (11.76%) Self-Motivation
Operating Systems
1 13 (76.47%) Windows
2 8 (47.06%) Windows Server
3 2 (11.76%) Debian
3 2 (11.76%) Linux
3 2 (11.76%) Red Hat Enterprise Linux
4 1 (5.88%) Windows 10
Processes & Methodologies
1 9 (52.94%) Root Cause Analysis
2 7 (41.18%) Customer Service
3 5 (29.41%) Problem Management
4 4 (23.53%) High Availability
4 4 (23.53%) Infrastructure Engineering
4 4 (23.53%) Patch Management
4 4 (23.53%) Problem-Solving
4 4 (23.53%) Systems Engineering
5 2 (11.76%) Open Source
5 2 (11.76%) Proactive Maintenance
5 2 (11.76%) Tech Ops
6 1 (5.88%) E-Commerce
Programming Languages
1 4 (23.53%) SQL
Qualifications
1 2 (11.76%) Microsoft Certification
System Software
1 13 (76.47%) VMware Infrastructure
2 8 (47.06%) vSphere
3 7 (41.18%) Hyper-V
4 2 (11.76%) Active Directory
4 2 (11.76%) Virtual Machines
5 1 (5.88%) Terminal Services
Systems Management
1 5 (29.41%) Microsoft Intune
2 4 (23.53%) Microsoft Clustering
Vendors
1 17 (100.00%) Microsoft
2 13 (76.47%) VMware
3 9 (52.94%) HP
4 5 (29.41%) Dell
5 4 (23.53%) Citrix
5 4 (23.53%) Sophos
5 4 (23.53%) Veeam