Technical Support Jobs in the East Midlands

Technical Support
England > East Midlands

The median Technical Support salary in the East Midlands is £28,000 per year according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 110 - 132
Rank change year-on-year - - +1
Permanent jobs requiring a Technical Support 84 0 66
As % of all permanent jobs advertised in the East Midlands 1.95% - 1.89%
As % of the Job Titles category 2.06% - 1.99%
Number of salaries quoted 69 0 37
10th Percentile £22,000 - £21,250
25th Percentile £23,500 - £24,500
Median annual salary (50th Percentile) £28,000 - £26,000
Median % change year-on-year - - -13.33%
75th Percentile £33,750 - £33,250
90th Percentile £35,000 - -
England median annual salary £33,250 £37,500 £31,500
% change year-on-year -11.33% +19.05% -2.12%

All Permanent IT Job Vacancies
East Midlands

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East Midlands with a recognized job title 4,071 2,526 3,309
% of permanent jobs with a recognized job title 94.59% 88.04% 94.84%
Number of salaries quoted 2,980 1,397 2,212
10th Percentile £25,750 £26,750 £25,000
25th Percentile £31,250 £36,250 £32,500
Median annual salary (50th Percentile) £42,500 £50,000 £47,500
Median % change year-on-year -15.00% +5.26% +7.95%
75th Percentile £55,000 £65,000 £60,000
90th Percentile £68,750 £75,000 £72,500
England median annual salary £54,000 £60,567 £60,000
% change year-on-year -10.84% +0.95% +9.09%

Technical Support
Job Vacancy Trend in the East Midlands

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for Technical Support in the East Midlands

Technical Support
Salary Trend in the East Midlands

3-month moving average salary quoted in jobs citing Technical Support in the East Midlands.

Salary trend for Technical Support in the East Midlands

Technical Support
Salary Histogram in the East Midlands

Salary distribution for jobs citing Technical Support in the East Midlands over the 6 months to 25 April 2024.

Salary histogram for Technical Support in the East Midlands

Technical Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the East Midlands region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Leicestershire - 30 £28,500 - 4
Derbyshire - 17 £30,000 - 7
Northamptonshire - 15 £33,750 - 2
Nottinghamshire - 14 £22,888 - 2
Lincolnshire - 8 £22,000 - 4
Technical Support
England

Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the East Midlands

For the 6 months to 25 April 2024, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring Technical Support in the job title.

1 38 (45.24%) Customer Service
2 30 (35.71%) Social Skills
3 23 (27.38%) Microsoft
4 21 (25.00%) Windows
5 16 (19.05%) Active Directory
5 16 (19.05%) Azure
5 16 (19.05%) Microsoft 365
5 16 (19.05%) Entra ID
6 13 (15.48%) Microsoft Intune
6 13 (15.48%) SharePoint
7 11 (13.10%) Problem-Solving
8 8 (9.52%) Microsoft Exchange
8 8 (9.52%) Degree
8 8 (9.52%) Organisational Skills
9 7 (8.33%) Windows Server
9 7 (8.33%) OneDrive
10 6 (7.14%) VMware Infrastructure
10 6 (7.14%) Hyper-V
10 6 (7.14%) Acronis
10 6 (7.14%) DHCP
10 6 (7.14%) DNS
10 6 (7.14%) Firewall
10 6 (7.14%) Telecoms
10 6 (7.14%) VMware
10 6 (7.14%) Mimecast
10 6 (7.14%) Proactive Management
10 6 (7.14%) Documentation Skills
11 5 (5.95%) Analytical Skills
11 5 (5.95%) CRM
11 5 (5.95%) Mathematics

Technical Support Skill Set
Co-occurring Skills and Capabilities in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (15.48%) SharePoint
2 8 (9.52%) Microsoft Exchange
Applications
1 3 (3.57%) Microsoft Office
2 1 (1.19%) Microsoft Excel
2 1 (1.19%) Microsoft PowerPoint
Business Applications
1 2 (2.38%) Misys Midas
Cloud Services
1 16 (19.05%) Azure
1 16 (19.05%) Entra ID
1 16 (19.05%) Microsoft 365
2 7 (8.33%) OneDrive
3 6 (7.14%) Mimecast
4 4 (4.76%) Dynamics 365
Communications & Networking
1 6 (7.14%) DHCP
1 6 (7.14%) DNS
1 6 (7.14%) Firewall
2 2 (2.38%) Unified Communications
3 1 (1.19%) SAN
General
1 30 (35.71%) Social Skills
2 8 (9.52%) Organisational Skills
3 6 (7.14%) Documentation Skills
3 6 (7.14%) Telecoms
4 5 (5.95%) Analytical Skills
5 4 (4.76%) Manufacturing
6 3 (3.57%) Automotive
6 3 (3.57%) Polish Language
7 2 (2.38%) Pharmaceutical
7 2 (2.38%) Public Sector
7 2 (2.38%) Retail
7 2 (2.38%) Spanish Language
8 1 (1.19%) Agriculture
Miscellaneous
1 4 (4.76%) CCTV
2 3 (3.57%) Driving Licence
3 2 (2.38%) iPhone
4 1 (1.19%) Onboarding
4 1 (1.19%) Self-Motivation
Operating Systems
1 21 (25.00%) Windows
2 7 (8.33%) Windows Server
3 1 (1.19%) Windows 10
Processes & Methodologies
1 38 (45.24%) Customer Service
2 11 (13.10%) Problem-Solving
3 6 (7.14%) Proactive Management
4 5 (5.95%) CRM
4 5 (5.95%) Mathematics
5 4 (4.76%) Customer-Centricity
5 4 (4.76%) Time Management
6 3 (3.57%) Case Management
6 3 (3.57%) Continuous Improvement
6 3 (3.57%) Creative Thinking
6 3 (3.57%) Software Architecture
7 2 (2.38%) Agile
7 2 (2.38%) Biomedicine
7 2 (2.38%) Decarbonisation
7 2 (2.38%) Infrastructure Engineering
8 1 (1.19%) Business Continuity
8 1 (1.19%) Business Strategy
8 1 (1.19%) Disaster Recovery
8 1 (1.19%) Statistics
8 1 (1.19%) System Testing
Qualifications
1 8 (9.52%) Degree
2 3 (3.57%) HNC
2 3 (3.57%) HND
Quality Assurance & Compliance
1 3 (3.57%) SLA
2 2 (2.38%) QA
System Software
1 16 (19.05%) Active Directory
2 6 (7.14%) Hyper-V
2 6 (7.14%) VMware Infrastructure
Systems Management
1 13 (15.48%) Microsoft Intune
2 2 (2.38%) Progress Chef
Vendors
1 23 (27.38%) Microsoft
2 6 (7.14%) Acronis
2 6 (7.14%) VMware
3 2 (2.38%) Cisco
4 1 (1.19%) Agilent
4 1 (1.19%) HP