2nd Line Support Jobs in Eastleigh

Second Line Support
Hampshire > Eastleigh

The median Second Line Support salary in Eastleigh is £37,000 per year according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 22 11 37
Rank change year-on-year -11 +26 -17
Permanent jobs requiring a 2nd Line Support 8 5 5
As % of all permanent jobs advertised in Eastleigh 8.79% 9.09% 3.36%
As % of the Job Titles category 9.41% 9.09% 3.38%
Number of salaries quoted 7 5 5
10th Percentile - - £22,150
25th Percentile £29,250 £29,000 £23,500
Median annual salary (50th Percentile) £37,000 £35,000 £29,000
Median % change year-on-year +5.71% +20.69% -3.33%
75th Percentile £38,750 £36,500 £29,500
90th Percentile - - -
Hampshire median annual salary £30,000 £30,400 £27,500
% change year-on-year -1.32% +10.55% -12.70%

All Permanent IT Job Vacancies
Eastleigh

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Eastleigh. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Eastleigh with a recognized job title 85 55 148
% of permanent jobs with a recognized job title 93.41% 100.00% 99.33%
Number of salaries quoted 52 40 105
10th Percentile £29,300 £26,750 £28,500
25th Percentile £36,063 £29,000 £35,000
Median annual salary (50th Percentile) £50,000 £42,500 £46,000
Median % change year-on-year +17.65% -7.61% +10.84%
75th Percentile £72,500 £54,813 £55,000
90th Percentile £94,750 £75,000 £61,250
Hampshire median annual salary £50,000 £51,250 £52,500
% change year-on-year -2.44% -2.38% +10.53%

2nd Line Support
Job Vacancy Trend in Eastleigh

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Eastleigh.

Job vacancy trend for 2nd Line Support in Eastleigh

2nd Line Support
Salary Trend in Eastleigh

3-month moving average salary quoted in jobs citing 2nd Line Support in Eastleigh.

Salary trend for 2nd Line Support in Eastleigh

2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Eastleigh

For the 6 months to 25 April 2024, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Eastleigh region featuring 2nd Line Support in the job title.

1 8 (100.00%) Windows
1 8 (100.00%) Microsoft
2 7 (87.50%) DHCP
2 7 (87.50%) TCP/IP
2 7 (87.50%) DNS
2 7 (87.50%) Problem-Solving
3 5 (62.50%) Windows Server
3 5 (62.50%) Firewall
3 5 (62.50%) Active Directory
3 5 (62.50%) ITIL
3 5 (62.50%) Data Protection
3 5 (62.50%) Microsoft 365
4 4 (50.00%) Analytical Skills
4 4 (50.00%) Windows 10
4 4 (50.00%) Hyper-V
4 4 (50.00%) Acronis
4 4 (50.00%) Law
4 4 (50.00%) SharePoint
4 4 (50.00%) Customer Service
5 3 (37.50%) Windows Server 2016
5 3 (37.50%) Ubiquiti
5 3 (37.50%) Microsoft Exchange
5 3 (37.50%) Apple
5 3 (37.50%) Sophos
5 3 (37.50%) WSUS
5 3 (37.50%) OneDrive
5 3 (37.50%) Mimecast
5 3 (37.50%) Line Management
6 2 (25.00%) Hudson
6 2 (25.00%) Entra ID

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Eastleigh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (50.00%) SharePoint
2 3 (37.50%) Microsoft Exchange
Applications
1 2 (25.00%) Microsoft Office
Cloud Services
1 5 (62.50%) Microsoft 365
2 3 (37.50%) Mimecast
2 3 (37.50%) OneDrive
3 2 (25.00%) Azure
3 2 (25.00%) Entra ID
4 1 (12.50%) AWS
4 1 (12.50%) SaaS
Communications & Networking
1 7 (87.50%) DHCP
1 7 (87.50%) DNS
1 7 (87.50%) TCP/IP
2 5 (62.50%) Firewall
3 1 (12.50%) Remote Desktop
3 1 (12.50%) VoIP
Database & Business Intelligence
1 1 (12.50%) Amazon RDS
1 1 (12.50%) SQL Server
Development Applications
1 2 (25.00%) Hudson
General
1 4 (50.00%) Analytical Skills
1 4 (50.00%) Law
2 2 (25.00%) Telecoms
3 1 (12.50%) Legal
3 1 (12.50%) Social Skills
Miscellaneous
1 1 (12.50%) Management Information System
Operating Systems
1 8 (100.00%) Windows
2 5 (62.50%) Windows Server
3 4 (50.00%) Windows 10
4 3 (37.50%) Windows Server 2016
5 1 (12.50%) Android
5 1 (12.50%) Apple iOS
5 1 (12.50%) Windows Server 2012
Processes & Methodologies
1 7 (87.50%) Problem-Solving
2 5 (62.50%) Data Protection
2 5 (62.50%) ITIL
3 4 (50.00%) Customer Service
4 3 (37.50%) Line Management
5 2 (25.00%) Agile
5 2 (25.00%) Information Management
5 2 (25.00%) Workflow
6 1 (12.50%) Antivirus Management
6 1 (12.50%) Change Management
6 1 (12.50%) Configuration Management
6 1 (12.50%) Customer Requirements
6 1 (12.50%) Disaster Recovery
6 1 (12.50%) Infrastructure as Code
6 1 (12.50%) Infrastructure Automation
6 1 (12.50%) Process Improvement
6 1 (12.50%) Root Cause Analysis
6 1 (12.50%) Software Deployment
6 1 (12.50%) Task Automation
6 1 (12.50%) Vulnerability Management
Programming Languages
1 1 (12.50%) PowerShell
1 1 (12.50%) Python
Qualifications
1 1 (12.50%) CCNA
1 1 (12.50%) Cisco Certification
1 1 (12.50%) Microsoft Certification
System Software
1 5 (62.50%) Active Directory
2 4 (50.00%) Hyper-V
3 1 (12.50%) VMware Infrastructure
3 1 (12.50%) XenApp
Systems Management
1 3 (37.50%) WSUS
2 1 (12.50%) Dell DRAC
2 1 (12.50%) Microsoft Intune
Vendors
1 8 (100.00%) Microsoft
2 4 (50.00%) Acronis
3 3 (37.50%) Apple
3 3 (37.50%) Sophos
3 3 (37.50%) Ubiquiti
4 1 (12.50%) Citrix
4 1 (12.50%) Veeam
4 1 (12.50%) VMware