The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Edgware region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Second Line Support
Rank 1 5 6
Rank change year-on-year
+4 +1
Permanent jobs requiring a 2nd Line Support 1 2 1
As % of all permanent IT jobs located in Edgware 50.00% 25.00% 9.09%
As % of the Job Titles category 50.00% 25.00% 9.09%
Number of salaries quoted 1 1 1
Average salary £26,000 £25,000 £25,500
Average salary % change year-on-year
+4.00% -1.96%
UK excluding London average salary £24,000 £25,000 £24,100
% change year-on-year
-4.00% +3.73%
2nd Line Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Edgware region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Edgware
Permanent IT job ads with a match in the
Job Titles category
2 8 11
As % of all permanent IT jobs located in Edgware 100.00% 100.00% 100.00%
Number of salaries quoted 2 7 11
Average salary £60,000 £28,500 £35,000
Average salary % change year-on-year
+110.52% -18.57%
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

2nd Line Support
Jobs Demand Trend in Edgware

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Edgware region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Edgware

2nd Line Support
Salary Trend in Edgware

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Edgware region.

2nd Line Support Salary Trend in Edgware

2nd Line Support
Top 25 Related IT Skills in Edgware

For the 6 months to 2 September 2014, IT jobs across the Edgware region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 4 (100.00%) Windows
2 3 (75.00%) MS Excel
2 3 (75.00%) MS Exchange
2 3 (75.00%) Microsoft
2 3 (75.00%) Active Directory
2 3 (75.00%) Windows Server 2008
2 3 (75.00%) Windows 7
2 3 (75.00%) Windows 8
3 2 (50.00%) Windows Server 2012
3 2 (50.00%) Exchange Server 2013
3 2 (50.00%) Exchange Server 2010
3 2 (50.00%) MS Office
3 2 (50.00%) Exchange Server 2007
3 2 (50.00%) Windows Server 2003
3 2 (50.00%) TCP/IP
3 2 (50.00%) Windows XP
4 1 (25.00%) Google
4 1 (25.00%) Incident Management
4 1 (25.00%) JIRA
4 1 (25.00%) Service Management
4 1 (25.00%) Service Delivery
4 1 (25.00%) Management Information System
4 1 (25.00%) SLA
4 1 (25.00%) Mac OS
4 1 (25.00%) Google Apps

2nd Line Support
Top Related IT Skills in Edgware by Category

For the 6 months to 2 September 2014, IT jobs across the Edgware region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (75.00%) MS Exchange
2 2 (50.00%) Exchange Server 2007
2 2 (50.00%) Exchange Server 2010
2 2 (50.00%) Exchange Server 2013
Applications
1 3 (75.00%) MS Excel
2 2 (50.00%) MS Office
Cloud Services
1 1 (25.00%) Google Apps
Communications & Networking
1 2 (50.00%) TCP/IP
Development Applications
1 1 (25.00%) JIRA
Miscellaneous
1 1 (25.00%) Management Information System
Operating Systems
1 4 (100.00%) Windows
2 3 (75.00%) Windows Server 2008
2 3 (75.00%) Windows 7
2 3 (75.00%) Windows 8
3 2 (50.00%) Windows Server 2012
3 2 (50.00%) Windows XP
3 2 (50.00%) Windows Server 2003
4 1 (25.00%) Mac OS
Processes & Methodologies
1 1 (25.00%) Service Management
1 1 (25.00%) Service Delivery
1 1 (25.00%) Incident Management
Quality Assurance & Compliance
1 1 (25.00%) SLA
System Software
1 3 (75.00%) Active Directory
Vendors
1 3 (75.00%) Microsoft
2 1 (25.00%) Google