The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
First Line Support Engineer
Rank 773 770 814
Rank change year-on-year
-3 +44
Permanent jobs requiring a 1st Line Support Engineer 107 87 60
As % of all permanent IT jobs located in England 0.10% 0.087% 0.055%
As % of the Job Titles category 0.11% 0.092% 0.057%
Number of salaries quoted 97 84 48
Average salary £21,000 £20,000 £20,125
Average salary % change year-on-year
+5.00% -0.62%
90% offered a salary of more than £17,500 £17,150 £17,500
10% offered a salary of more than £23,650 £25,000 £26,000
UK excluding London average salary £19,500 £20,000 £20,000
% change year-on-year
-2.50% -
1st Line Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
99490 94619 104632
As % of all permanent IT jobs located in England 94.45% 94.32% 95.30%
Number of salaries quoted 81521 79375 89786
Average salary £45,000 £44,000 £42,500
Average salary % change year-on-year
+2.27% +3.52%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

1st Line Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in England

1st Line Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the England region.

1st Line Support Engineer Salary Trend in England

1st Line Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 1st Line Support Engineer across the England region over the 3 months to 1 October 2014.

1st Line Support Engineer Salary Histogram in England

1st Line Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the England region over the 3 months to 1 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +34 76 £20,500 +2.50% 4
London -8 16 £22,500 -6.25% 2
Yorkshire -34 7 £17,000 -5.55% 3
East of England -6 4 £23,250 +36.76% 1
North West -12 2 £18,750 +17.18%
South West -13 2 £18,750 -6.25% 1
1st Line Support Engineer
UK

1st Line Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 1 October 2014, IT jobs across the England region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 160 (78.82%) Windows
2 122 (60.10%) Microsoft
3 103 (50.74%) Active Directory
4 97 (47.78%) MS Excel
5 81 (39.90%) MS Office
6 70 (34.48%) Windows 7
7 69 (33.99%) TCP/IP
8 65 (32.02%) MS Exchange
9 56 (27.59%) VMware
10 54 (26.60%) ITIL
11 45 (22.17%) VMware Infrastructure
12 35 (17.24%) Linux
13 34 (16.75%) Windows Server 2008
14 32 (15.76%) Firewall
15 28 (13.79%) Windows XP
16 25 (12.32%) Microsoft Certification
17 24 (11.82%) Windows 8
17 24 (11.82%) Windows Server 2012
18 23 (11.33%) Internet
19 22 (10.84%) Citrix
19 22 (10.84%) SQL Server
19 22 (10.84%) Exchange Server 2010
20 21 (10.34%) Exchange Server 2003
20 21 (10.34%) DNS
21 19 (9.36%) VPN
21 19 (9.36%) Windows Server 2003
22 17 (8.37%) MCP
23 16 (7.88%) SLA
23 16 (7.88%) Security Cleared
24 15 (7.39%) LAN

1st Line Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 1 October 2014, IT jobs across the England region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 65 (32.02%) MS Exchange
2 22 (10.84%) Exchange Server 2010
3 21 (10.34%) Exchange Server 2003
4 14 (6.90%) Exchange Server 2013
5 9 (4.43%) IBM Notes
6 7 (3.45%) Exchange Server 2007
7 4 (1.97%) SharePoint
8 2 (0.99%) IIS
8 2 (0.99%) Lync
9 1 (0.49%) Jetty
9 1 (0.49%) Tomcat
9 1 (0.49%) Blackberry Enterprise Server
Applications
1 97 (47.78%) MS Excel
2 81 (39.90%) MS Office
3 3 (1.48%) MS PowerPoint
Business Applications
1 4 (1.97%) Dynamics NAV
1 4 (1.97%) Dynamics AX
2 1 (0.49%) Maximo
Cloud Services
1 1 (0.49%) Cloud Computing
1 1 (0.49%) Office 365
Communications & Networking
1 69 (33.99%) TCP/IP
2 32 (15.76%) Firewall
3 23 (11.33%) Internet
4 21 (10.34%) DNS
5 19 (9.36%) VPN
6 15 (7.39%) LAN
7 14 (6.90%) WAN
8 9 (4.43%) DHCP
9 6 (2.96%) Cisco PIX
9 6 (2.96%) Cisco ASA
10 5 (2.46%) SAN
11 4 (1.97%) VoIP
12 3 (1.48%) ISDN
13 1 (0.49%) VLAN
13 1 (0.49%) ADSL
13 1 (0.49%) Broadband
13 1 (0.49%) FTP
13 1 (0.49%) HTTP
13 1 (0.49%) HTTPS
13 1 (0.49%) Wireless
Database & Business Intelligence
1 22 (10.84%) SQL Server
2 1 (0.49%) SQL Server 2008
Development Applications
1 1 (0.49%) Hudson
General
1 8 (3.94%) Finance
2 7 (3.45%) Telecoms
3 4 (1.97%) Multimedia
4 3 (1.48%) Billing
5 2 (0.99%) Banking
5 2 (0.99%) Manufacturing
6 1 (0.49%) Legal
6 1 (0.49%) Retail
6 1 (0.49%) Financial Institution
Libraries, Frameworks & Software Standards
1 2 (0.99%) CSS
2 1 (0.49%) ASP.NET
2 1 (0.49%) .NET
2 1 (0.49%) J2EE
Miscellaneous
1 11 (5.42%) Blackberry
1 11 (5.42%) Management Information System
2 8 (3.94%) Analytical Skills
3 5 (2.46%) Fat Client
3 5 (2.46%) Thin Client
4 4 (1.97%) Computer Science
4 4 (1.97%) Video Conferencing
5 1 (0.49%) EqualLogic
5 1 (0.49%) Enterprise Storage
5 1 (0.49%) iPhone
5 1 (0.49%) Mathematics
5 1 (0.49%) PDA
Operating Systems
1 160 (78.82%) Windows
2 70 (34.48%) Windows 7
3 35 (17.24%) Linux
4 34 (16.75%) Windows Server 2008
5 28 (13.79%) Windows XP
6 24 (11.82%) Windows 8
6 24 (11.82%) Windows Server 2012
7 19 (9.36%) Windows Server 2003
8 14 (6.90%) SUSE
8 14 (6.90%) Debian
8 14 (6.90%) CentOS
8 14 (6.90%) Red Hat Enterprise Linux
8 14 (6.90%) Ubuntu
9 6 (2.96%) Mac OS
10 5 (2.46%) Windows Vista
11 3 (1.48%) Android
12 2 (0.99%) Mac OS X
12 2 (0.99%) Windows 2000
12 2 (0.99%) UNIX
Processes & Methodologies
1 54 (26.60%) ITIL
2 13 (6.40%) CRM
3 11 (5.42%) Kalman Filter
3 11 (5.42%) Service Delivery
4 9 (4.43%) Service Management
4 9 (4.43%) E-Commerce
5 6 (2.96%) Change Management
6 4 (1.97%) Incident Management
7 3 (1.48%) Asset Management
7 3 (1.48%) Continuous Improvement
7 3 (1.48%) Change Control
7 3 (1.48%) Agile Software Development
8 2 (0.99%) Mentoring
8 2 (0.99%) Project Planning
9 1 (0.49%) Waterfall
9 1 (0.49%) Network Management
9 1 (0.49%) Time Management
9 1 (0.49%) Technical Architecture
9 1 (0.49%) Load Balancing
9 1 (0.49%) Requirements Analysis
Programming Languages
1 13 (6.40%) SQL
2 8 (3.94%) C
3 3 (1.48%) VBA
4 1 (0.49%) Bash Shell
4 1 (0.49%) Ruby
4 1 (0.49%) Python
4 1 (0.49%) Java
4 1 (0.49%) Perl
Qualifications
1 25 (12.32%) Microsoft Certification
2 17 (8.37%) MCP
3 16 (7.88%) Security Cleared
4 14 (6.90%) MCSA
5 11 (5.42%) MCTS
5 11 (5.42%) MCSE
5 11 (5.42%) A+ Certification
5 11 (5.42%) CCNA
5 11 (5.42%) Cisco Certification
6 10 (4.93%) Degree
7 6 (2.96%) CCSA
7 6 (2.96%) JNCIA
8 5 (2.46%) SC Cleared
9 4 (1.97%) Network+ Certification
9 4 (1.97%) MCITP
10 3 (1.48%) MCDST
10 3 (1.48%) SAP Certification
11 1 (0.49%) ITIL Certification
11 1 (0.49%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 16 (7.88%) SLA
2 6 (2.96%) ISO/IEC 27001
3 3 (1.48%) ISO 9001
4 2 (0.99%) QA
System Software
1 103 (50.74%) Active Directory
2 45 (22.17%) VMware Infrastructure
3 8 (3.94%) Terminal Services
4 7 (3.45%) XenApp
5 6 (2.96%) Hyper-V
6 2 (0.99%) Citrix Presentation Server
6 2 (0.99%) XenDesktop
6 2 (0.99%) vSphere
7 1 (0.49%) XenServer
7 1 (0.49%) Terminal Server
Systems Management
1 11 (5.42%) SCCM
2 6 (2.96%) Backup Exec
3 4 (1.97%) Norton AntiVirus
Vendors
1 122 (60.10%) Microsoft
2 56 (27.59%) VMware
3 22 (10.84%) Citrix
4 14 (6.90%) Cisco
4 14 (6.90%) Red Hat
5 8 (3.94%) HP
5 8 (3.94%) IBM
6 6 (2.96%) Websense
6 6 (2.96%) Clearswift
6 6 (2.96%) Remedy
6 6 (2.96%) McAfee
6 6 (2.96%) Blue Coat
6 6 (2.96%) CheckPoint
6 6 (2.96%) Juniper
6 6 (2.96%) SonicWALL
6 6 (2.96%) Trend Micro
6 6 (2.96%) Aruba
6 6 (2.96%) Lumension
6 6 (2.96%) F5
7 4 (1.97%) Symantec
Hertfordshire
Ping IT Recruitment ltd
Salary: From £20,000 to £25,000 per annum
Posted: 13 hours ago
Bath
Computer Futures
Salary: £28000 - £30000 per annum + competitive
Posted: 21 hours ago
Crawley, West Sussex
Connect Support Services Ltd
Posted: 5 days ago
York, North Yorkshire
Circle Recruitment
Salary: £15000 - £19000 per annum + Benefits
Posted: 5 days ago
City, London
CPS Group UK
Salary: £20000 - £24000 per annum + Excellent Benefits
Posted: 6 days ago
London
Learning4You
Salary: From £21,000 to £27,000 per annum
Posted: 9 days ago
South East England
DP Connect
Salary: £20000 - £25000 per annum
Posted: 26 days ago