The statistics below represent IT jobs advertised across the England region that had 1st Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 May 2016 with a comparison to same period over 2 years.

3 months to
27 May 2016
Same period 2015 Same period 2014
First Line Support Engineer
Rank 743 784 826
Rank change year-on-year
+41 +42
Permanent jobs requiring a 1st Line Support Engineer 163 138 149
As % of all permanent IT jobs located in England 0.17% 0.14% 0.13%
As % of the Job Titles category 0.18% 0.14% 0.14%
Number of salaries quoted 150 113 128
Median salary £22,000 £22,000 £21,000
Median salary % change year-on-year
- +4.76%
90% offered a salary of more than £18,000 £17,500 £17,900
10% offered a salary of more than £26,000 £27,500 £26,000
UK excluding London median salary £21,500 £21,600 £20,500
% change year-on-year
-0.46% +5.36%
1st Line Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
89934 96186 106572
As % of all permanent IT jobs located in England 96.32% 96.53% 96.52%
Number of salaries quoted 76512 79745 88117
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support Engineer
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured 1st Line Support Engineer in the job title.

1st Line Support Engineer Jobs Demand Trend in England

1st Line Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the England region.

1st Line Support Engineer Salary Trend in England

1st Line Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 1st Line Support Engineer across the England region over the 3 months to 27 May 2016.

1st Line Support Engineer Salary Histogram in England

1st Line Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Engineer within the England region over the 3 months to 27 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +17 72 £22,000 - 4
London +16 32 £22,000 -2.22% 5
South West +15 23 £20,500 +17.14% 4
East of England +25 16 £22,500 +2.27% 3
West Midlands -10 9 £21,000 +23.52%
East Midlands +17 5 £20,000 -11.11%
North West +16 3 £18,000 -1.36% 2
Yorkshire +3 3 - -
1st Line Support Engineer
UK

1st Line Support Engineer Skill Set
Top 30 Related IT Skills in England

For the 6 months to 27 May 2016, 1st Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 1st Line Support Engineer in the job title.

1 218 (72.19%) Windows
2 152 (50.33%) Active Directory
3 150 (49.67%) Microsoft
4 102 (33.77%) MS Excel
5 81 (26.82%) Windows 7
6 69 (22.85%) MS Office
6 69 (22.85%) VMware
7 60 (19.87%) MS Exchange
8 56 (18.54%) Windows Server
9 48 (15.89%) Windows 8
10 47 (15.56%) TCP/IP
11 45 (14.90%) ITIL
12 42 (13.91%) VMware Infrastructure
12 42 (13.91%) Windows Server 2012
13 40 (13.25%) Office 365
14 39 (12.91%) DNS
15 36 (11.92%) Firewall
15 36 (11.92%) LAN
16 34 (11.26%) WAN
17 32 (10.60%) Cisco
18 31 (10.26%) Windows Server 2008
19 26 (8.61%) Windows 10
19 26 (8.61%) SLA
20 25 (8.28%) DHCP
20 25 (8.28%) Microsoft Certification
20 25 (8.28%) SQL
20 25 (8.28%) Exchange Server 2010
21 24 (7.95%) Security Cleared
22 23 (7.62%) Citrix
22 23 (7.62%) VPN

1st Line Support Engineer Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 60 (19.87%) MS Exchange
2 25 (8.28%) Exchange Server 2010
3 22 (7.28%) Exchange Server 2007
4 18 (5.96%) Skype for Business
5 17 (5.63%) SharePoint
6 11 (3.64%) Exchange Server 2013
7 8 (2.65%) IIS
8 3 (0.99%) Exchange Server 2003
9 2 (0.66%) Apache
9 2 (0.66%) CMS
9 2 (0.66%) IBM Notes
9 2 (0.66%) SharePoint 2013
10 1 (0.33%) Confluence
Applications
1 102 (33.77%) MS Excel
2 69 (22.85%) MS Office
3 3 (0.99%) MS Visio
4 1 (0.33%) MS PowerPoint
4 1 (0.33%) MS Project
4 1 (0.33%) Spreadsheet
Business Applications
1 8 (2.65%) Dynamics CRM
2 1 (0.33%) Dynamics NAV
2 1 (0.33%) SAP Oil and Gas
Cloud Services
1 40 (13.25%) Office 365
2 14 (4.64%) Microsoft Azure
3 3 (0.99%) Dropbox
4 2 (0.66%) Amazon AWS
5 1 (0.33%) Cloud Computing
Communications & Networking
1 47 (15.56%) TCP/IP
2 39 (12.91%) DNS
3 36 (11.92%) Firewall
3 36 (11.92%) LAN
4 34 (11.26%) WAN
5 25 (8.28%) DHCP
6 23 (7.62%) VPN
7 21 (6.95%) VoIP
8 14 (4.64%) PBX
9 10 (3.31%) ADSL
9 10 (3.31%) WebEx
10 9 (2.98%) Internet
10 9 (2.98%) Skype
11 7 (2.32%) Unified Communications
12 6 (1.99%) SAN
12 6 (1.99%) Wireless
13 5 (1.66%) Wi-Fi
14 2 (0.66%) Broadband
14 2 (0.66%) SMTP
14 2 (0.66%) Structured Cabling
Database & Business Intelligence
1 18 (5.96%) SQL Server
2 9 (2.98%) SQL Server 2008
2 9 (2.98%) SQL Server 2012
3 3 (0.99%) SQL Server 2000
3 3 (0.99%) SQL Server 2005
4 2 (0.66%) MS Access
5 1 (0.33%) MySQL
Development Applications
1 1 (0.33%) JIRA
General
1 17 (5.63%) Finance
2 14 (4.64%) Telecoms
3 4 (1.32%) Games
3 4 (1.32%) Law
3 4 (1.32%) Legal
3 4 (1.32%) Marketing
4 3 (0.99%) Banking
5 2 (0.66%) Electronics
5 2 (0.66%) Manufacturing
6 1 (0.33%) French Language
6 1 (0.33%) Hebrew Language
6 1 (0.33%) Retail
6 1 (0.33%) Welsh Language
Libraries, Frameworks & Software Standards
1 10 (3.31%) FIX Protocol
2 5 (1.66%) .NET
3 4 (1.32%) HTML
4 2 (0.66%) CSS
4 2 (0.66%) JSON
4 2 (0.66%) Web Services
4 2 (0.66%) XML
4 2 (0.66%) XMPP
Miscellaneous
1 18 (5.96%) Driving Licence
2 14 (4.64%) Blackberry
2 14 (4.64%) Data Protection Act
2 14 (4.64%) iPhone
3 12 (3.97%) Computer Science
4 10 (3.31%) Fintech
5 9 (2.98%) Analytical Skills
6 6 (1.99%) Smartphone
7 4 (1.32%) Video Conferencing
8 3 (0.99%) Replication
9 2 (0.66%) Data Centre
9 2 (0.66%) Handset
10 1 (0.33%) Apple TV
10 1 (0.33%) CMDB
10 1 (0.33%) Digital Media
10 1 (0.33%) EPoS
10 1 (0.33%) NHS
10 1 (0.33%) User Experience
Operating Systems
1 218 (72.19%) Windows
2 81 (26.82%) Windows 7
3 56 (18.54%) Windows Server
4 48 (15.89%) Windows 8
5 42 (13.91%) Windows Server 2012
6 31 (10.26%) Windows Server 2008
7 26 (8.61%) Windows 10
8 20 (6.62%) Android
8 20 (6.62%) Windows Server 2003
9 18 (5.96%) Windows XP
10 16 (5.30%) Linux
11 12 (3.97%) Mac OS X
12 7 (2.32%) Mac OS
13 6 (1.99%) Apple iOS
14 1 (0.33%) Windows 2000
14 1 (0.33%) Windows Vista
Processes & Methodologies
1 45 (14.90%) ITIL
2 18 (5.96%) Data Protection
3 14 (4.64%) Capacity Planning
3 14 (4.64%) Mobile Device Management
4 11 (3.64%) CRM
5 10 (3.31%) Electronic Trading
6 9 (2.98%) E-Commerce
6 9 (2.98%) High Availability
6 9 (2.98%) Service Management
7 8 (2.65%) Incident Management
8 7 (2.32%) Ticket Management
9 6 (1.99%) Time Management
10 5 (1.66%) Software Delivery
11 4 (1.32%) Network Architecture
11 4 (1.32%) Root Cause Analysis
11 4 (1.32%) Software Testing
12 3 (0.99%) Migration
13 2 (0.66%) Business Intelligence
13 2 (0.66%) Disaster Recovery
13 2 (0.66%) Service Delivery
Programming Languages
1 25 (8.28%) SQL
2 15 (4.97%) C
3 7 (2.32%) C#
3 7 (2.32%) VB
4 2 (0.66%) Java
4 2 (0.66%) JavaScript
4 2 (0.66%) PHP
Qualifications
1 25 (8.28%) Microsoft Certification
2 24 (7.95%) Security Cleared
3 21 (6.95%) Degree
4 20 (6.62%) MCP
4 20 (6.62%) SC Cleared
5 19 (6.29%) MCSE
6 16 (5.30%) A+ Certification
7 14 (4.64%) Network+ Certification
8 13 (4.30%) CCNA
8 13 (4.30%) Cisco Certification
9 10 (3.31%) MCITP
9 10 (3.31%) MCSA
10 9 (2.98%) MCTS
11 7 (2.32%) ACTC
11 7 (2.32%) HNC
12 6 (1.99%) CCENT
12 6 (1.99%) ITIL Foundation Certificate
13 4 (1.32%) ITIL Certification
14 3 (0.99%) DV Cleared
14 3 (0.99%) MCDST
Quality Assurance & Compliance
1 26 (8.61%) SLA
2 3 (0.99%) Data Quality
System Software
1 152 (50.33%) Active Directory
2 42 (13.91%) VMware Infrastructure
3 18 (5.96%) Hyper-V
4 6 (1.99%) Terminal Server
5 4 (1.32%) VMware ESX
6 3 (0.99%) XenApp
7 2 (0.66%) Terminal Services
7 2 (0.66%) XenDesktop
8 1 (0.33%) vSphere
Systems Management
1 7 (2.32%) Microsoft Data Protection Manager
1 7 (2.32%) SCOM
2 5 (1.66%) SCCM
3 3 (0.99%) DameWare
3 3 (0.99%) Perfmon
3 3 (0.99%) SCSM
3 3 (0.99%) SCVMM
4 1 (0.33%) Backup Exec
4 1 (0.33%) Cisco CUCM
4 1 (0.33%) WSUS
Vendors
1 150 (49.67%) Microsoft
2 69 (22.85%) VMware
3 32 (10.60%) Cisco
4 23 (7.62%) Citrix
5 21 (6.95%) Apple
6 14 (4.64%) WatchGuard
7 11 (3.64%) HP
8 9 (2.98%) Juniper
9 7 (2.32%) Avaya
9 7 (2.32%) Mitel
9 7 (2.32%) NetApp
10 6 (1.99%) EMC
11 4 (1.32%) BT
11 4 (1.32%) Dell
11 4 (1.32%) Draytek
11 4 (1.32%) NEC
11 4 (1.32%) Panasonic
12 3 (0.99%) Aastra
12 3 (0.99%) CommVault
12 3 (0.99%) SolarWinds
London
Austin Fraser
Salary: £25000 - £30000 per annum
Posted: 9 hours ago
East London
Connect Support Services Ltd
Posted: Yesterday
Wembley
Energize Recruitment Solutions Ltd
Salary: £20000 - £25000 per annum
Posted: Yesterday
Sittingbourne, Kent
Premier IT
Salary: £24000 per annum
Posted: Yesterday
Buckinghamshire
Qualserv
Salary: Up to £23,000 per annum
Posted: 2 days ago
Bristol, Avon
Premier IT
Salary: £23000 per annum
Posted: 4 days ago
Fareham, Hampshire
Global Technology Solutions Ltd
Salary: £17000 - £21000 per annum
Posted: Yesterday
Hertfordshire
Cadence Resourcing
Salary: £20000 - £25000 per annum + excellent benefits
Posted: 3 days ago
Hatfield, Hertfordshire
Understanding Recruitment
Salary: £18000 - £19000 per annum + Bens + 5K shift
Posted: 5 days ago
London
Coal IT Services
Salary: From £20,000 to £25,000 per annum + Package
Posted: 3 days ago
Guildford
Spectrum IT
Salary: £16000 - £20000 per annum + training & benefits
Posted: 23 days ago
City, London
Virtual1
Salary: From £22,000 to £28,000 per annum
Posted: 15 days ago
Cambridge
People Source Consulting
Salary: £15000 - £20000 per annum + Fantastic Benefits Package
Posted: 16 days ago
Manchester, Lancashire
The Nucleus Group
Posted: 24 days ago
Plymouth
Computer Futures
Salary: £22000 - £24000 per annum + competitive
Posted: 22 days ago
Cornwall
Computer Futures
Salary: £22000 - £24000 per annum + competitive
Posted: 22 days ago