The statistics below represent IT jobs advertised across the England region that had 1st Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 22 January 2017 with a comparison to same period over 2 years.

3 months to
22 Jan 2017
Same period 2016 Same period 2015
First Line Support Engineer
UK / England
Rank 729 782 779
Rank change year-on-year
+53 -3
Permanent jobs requiring a 1st Line Support Engineer 85 122 145
As % of all permanent IT jobs located in England 0.11% 0.13% 0.15%
As % of the Job Titles category 0.11% 0.13% 0.15%
Number of salaries quoted 83 108 138
Median salary £22,500 £22,500 £21,250
Median salary % change year-on-year
- +5.88%
90% offered a salary of more than £17,600 £18,000 £18,000
10% offered a salary of more than £26,900 £28,300 £25,000
UK excluding London median salary £22,500 £21,000 £20,000
% change year-on-year
+7.14% +5.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
75039 90450 94640
As % of all permanent IT jobs located in England 96.44% 96.51% 96.69%
Number of salaries quoted 62772 76682 79246
Median salary £47,500 £45,500 £45,000
Median salary % change year-on-year
+4.39% +1.11%
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

1st Line Support Engineer
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured 1st Line Support Engineer in the job title.

1st Line Support Engineer Jobs Demand Trend in England

1st Line Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the England region.

1st Line Support Engineer Salary Trend in England

1st Line Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 1st Line Support Engineer across the England region over the 3 months to 22 January 2017.

1st Line Support Engineer Salary Histogram in England

1st Line Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Engineer within the England region over the 3 months to 22 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +49 44 £22,500 +4.65% 6
London +38 19 £22,500 -19.64% 1
North West -8 7 £24,000 +33.33% 3
East of England +14 4 £17,500 -27.08% 1
West Midlands +9 4 £18,500 -7.50% 1
South West +18 2 £18,500 - 1
East Midlands +10 2 £19,000 -
North East - 2 £19,500 -
Yorkshire +27 1 £20,000 +26.98% 3
1st Line Support Engineer
UK

1st Line Support Engineer Skill Set
Top 30 Related IT Skills in England

For the 6 months to 22 January 2017, 1st Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 1st Line Support Engineer in the job title.

1 144 (80.90%) Windows
2 93 (52.25%) Microsoft
3 82 (46.07%) Active Directory
4 53 (29.78%) MS Excel
5 52 (29.21%) Windows Server
6 42 (23.60%) VMware
7 40 (22.47%) Linux
7 40 (22.47%) Windows 7
8 39 (21.91%) MS Exchange
9 38 (21.35%) Windows 8
10 32 (17.98%) MS Office
10 32 (17.98%) Firewall
11 30 (16.85%) Windows 10
12 28 (15.73%) ITIL
13 26 (14.61%) VMware Infrastructure
14 23 (12.92%) Citrix
15 21 (11.80%) SLA
15 21 (11.80%) Windows XP
16 20 (11.24%) LAN
16 20 (11.24%) WAN
17 19 (10.67%) TCP/IP
17 19 (10.67%) Apple
17 19 (10.67%) VoIP
18 18 (10.11%) Telecoms
19 17 (9.55%) Finance
19 17 (9.55%) Cisco
20 16 (8.99%) Cisco Certification
20 16 (8.99%) Blackberry
21 15 (8.43%) CCNA
21 15 (8.43%) Video Conferencing

1st Line Support Engineer Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 39 (21.91%) MS Exchange
2 11 (6.18%) Exchange Server 2003
3 8 (4.49%) Exchange Server 2013
4 6 (3.37%) Skype for Business
5 4 (2.25%) IIS
5 4 (2.25%) SharePoint
6 2 (1.12%) Exchange Server 2010
6 2 (1.12%) SharePoint 2013
7 1 (0.56%) Blackberry Enterprise Server
7 1 (0.56%) IBM Domino
Applications
1 53 (29.78%) MS Excel
2 32 (17.98%) MS Office
3 4 (2.25%) MS PowerPoint
4 2 (1.12%) InfoPath
5 1 (0.56%) MS Visio
5 1 (0.56%) Spreadsheet
Business Applications
1 3 (1.69%) SAP Oil and Gas
2 2 (1.12%) Dynamics CRM
Cloud Services
1 14 (7.87%) Office 365
2 1 (0.56%) Amazon AWS
Communications & Networking
1 32 (17.98%) Firewall
2 20 (11.24%) LAN
2 20 (11.24%) WAN
3 19 (10.67%) TCP/IP
3 19 (10.67%) VoIP
4 13 (7.30%) Internet
5 11 (6.18%) Remote Desktop
5 11 (6.18%) VPN
6 6 (3.37%) DNS
6 6 (3.37%) NAS
7 4 (2.25%) DHCP
8 3 (1.69%) ADSL
8 3 (1.69%) Wireless
9 2 (1.12%) Network Security
9 2 (1.12%) SAN
9 2 (1.12%) Skype
9 2 (1.12%) Unified Communications
10 1 (0.56%) IPv4
10 1 (0.56%) IPv6
10 1 (0.56%) SSL
Database & Business Intelligence
1 14 (7.87%) MySQL
2 3 (1.69%) SQL Server
3 2 (1.12%) Relational Database
4 1 (0.56%) Data Mining
4 1 (0.56%) PostgreSQL
4 1 (0.56%) RDBMS
Development Applications
1 1 (0.56%) ProC
General
1 18 (10.11%) Telecoms
2 17 (9.55%) Finance
3 10 (5.62%) Legal
3 10 (5.62%) Manufacturing
4 7 (3.93%) Marketing
5 6 (3.37%) Games
6 4 (2.25%) Retail
7 3 (1.69%) Electronics
8 2 (1.12%) French Language
9 1 (0.56%) Back Office
9 1 (0.56%) German Language
9 1 (0.56%) Law
Libraries, Frameworks & Software Standards
1 3 (1.69%) .NET
1 3 (1.69%) HTML
2 2 (1.12%) COM
3 1 (0.56%) LAMP
Miscellaneous
1 16 (8.99%) Blackberry
2 15 (8.43%) Video Conferencing
3 10 (5.62%) Analytical Skills
4 9 (5.06%) iPhone
5 8 (4.49%) Smartphone
6 7 (3.93%) iPad
7 6 (3.37%) Mathematics
8 5 (2.81%) Data Centre
9 4 (2.25%) Computer Science
9 4 (2.25%) Driving Licence
10 3 (1.69%) Client/Server
10 3 (1.69%) NHS
10 3 (1.69%) Replication
11 2 (1.12%) CCTV
11 2 (1.12%) N-Tier
11 2 (1.12%) PACS
12 1 (0.56%) Enterprise Software
12 1 (0.56%) EPoS
12 1 (0.56%) Management Information System
12 1 (0.56%) User Experience
Operating Systems
1 144 (80.90%) Windows
2 52 (29.21%) Windows Server
3 40 (22.47%) Linux
3 40 (22.47%) Windows 7
4 38 (21.35%) Windows 8
5 30 (16.85%) Windows 10
6 21 (11.80%) Windows XP
7 15 (8.43%) Windows Server 2008
8 14 (7.87%) Mac OS X
9 11 (6.18%) Mac OS
9 11 (6.18%) Windows Server 2012
10 5 (2.81%) Unix
11 4 (2.25%) Android
11 4 (2.25%) VMS
12 3 (1.69%) Windows Server 2003
13 2 (1.12%) Apple iOS
14 1 (0.56%) CentOS
14 1 (0.56%) Windows Vista
Processes & Methodologies
1 28 (15.73%) ITIL
2 11 (6.18%) E-Commerce
3 10 (5.62%) Asset Management
4 9 (5.06%) Root Cause Analysis
4 9 (5.06%) Time Management
5 7 (3.93%) Mobile Device Management
6 6 (3.37%) Ticket Management
7 5 (2.81%) CRM
7 5 (2.81%) Project Management
8 4 (2.25%) Business Intelligence
8 4 (2.25%) Migration
9 3 (1.69%) Digital Marketing
9 3 (1.69%) Incident Management
9 3 (1.69%) Programme Management
9 3 (1.69%) Server Building
10 2 (1.12%) Data Migration
10 2 (1.12%) High Availability
10 2 (1.12%) SDLC
10 2 (1.12%) Software Engineering
10 2 (1.12%) Workflow
Programming Languages
1 14 (7.87%) SQL
2 4 (2.25%) C
3 3 (1.69%) JavaScript
4 2 (1.12%) VBA
5 1 (0.56%) VB
5 1 (0.56%) VB.NET
Qualifications
1 16 (8.99%) Cisco Certification
2 15 (8.43%) CCNA
3 14 (7.87%) Degree
4 9 (5.06%) CCNP
5 7 (3.93%) Microsoft Certification
6 5 (2.81%) CCENT
6 5 (2.81%) MCP
7 4 (2.25%) A+ Certification
7 4 (2.25%) CCIE
7 4 (2.25%) Network+ Certification
8 3 (1.69%) ITIL Foundation Certificate
8 3 (1.69%) MCTS
9 2 (1.12%) MCSE
10 1 (0.56%) Avaya Certification
10 1 (0.56%) MCDST
10 1 (0.56%) SAP Certification
10 1 (0.56%) SC Cleared
10 1 (0.56%) Security Cleared
Quality Assurance & Compliance
1 21 (11.80%) SLA
2 1 (0.56%) Data Quality
2 1 (0.56%) ISO 9001
2 1 (0.56%) ISO/IEC 27001
2 1 (0.56%) ISO22301
System Software
1 82 (46.07%) Active Directory
2 26 (14.61%) VMware Infrastructure
3 3 (1.69%) Terminal Server
4 2 (1.12%) Hyper-V
5 1 (0.56%) BitLocker
5 1 (0.56%) vSphere
5 1 (0.56%) XenApp
Systems Management
1 3 (1.69%) Nagios
2 2 (1.12%) Microsoft Data Protection Manager
2 2 (1.12%) SCCM
2 2 (1.12%) SCOM
3 1 (0.56%) AirWatch
3 1 (0.56%) Cisco CUCM
Vendors
1 93 (52.25%) Microsoft
2 42 (23.60%) VMware
3 23 (12.92%) Citrix
4 19 (10.67%) Apple
5 17 (9.55%) Cisco
6 5 (2.81%) HP
7 4 (2.25%) EMC
7 4 (2.25%) NetApp
7 4 (2.25%) SAP
8 2 (1.12%) Avaya
8 2 (1.12%) Facebook
8 2 (1.12%) Sage
9 1 (0.56%) Bomgar
9 1 (0.56%) Google
9 1 (0.56%) LexisNexis
9 1 (0.56%) Lotus
9 1 (0.56%) Mitel
9 1 (0.56%) Remedy
9 1 (0.56%) Salesforce.com
9 1 (0.56%) Spiceworks
Leeds, West Yorkshire
Premier IT
Posted: 4 days ago
Taunton, Somerset
Southern Lights Recruitment
Salary: £18000 - £22000 per annum + Benefits
Posted: 3 days ago
East Riding
Head Resourcing
Salary: £22000 per annum
Posted: 3 days ago
Castleford, West Yorkshire
Senitor Associates
Salary: £18000 - £22000 per annum + Pension Scheme
Posted: 4 days ago
West Malling, Kent
1st Choice Computer Appointments Ltd
Salary: Up to £22,000 per annum
Posted: 2 days ago
Reading, Berkshire
RecruitmentRevolution.com Limited
Salary: Excellent Salary + Company Benefits Package
Posted: Yesterday
North London
Searchability
Salary: £25000 - £27000 per annum
Posted: 6 days ago
Fareham, Hampshire
Deerfoot IT Resources Ltd
Salary: £17000 - £20000 per annum
Posted: 4 days ago
Hatfield, Hertfordshire
Understanding Recruitment
Salary: £18000 - £19000 per annum + Bens + 5K shift
Posted: 6 days ago
High Wycombe, Buckinghamshire
Understanding Recruitment
Salary: £20000.00 - £23000.00 per annum + On call allowance
Posted: 6 days ago
Guildford, Surrey
Webrecruit
Salary: From £20,000 to £22,000 per annum Plus Benefits
Posted: 4 days ago
Eastleigh, Hampshire
IT Talent Solutions
Salary: From £20,000 to £24,000 per annum
Posted: 5 days ago
Telford
Bluetown Online LTD
Posted: 16 days ago
Manchester
Adria Solutions Ltd
Salary: £20000 - £23000 per annum + On Call Rota + Benefits
Posted: 16 days ago
Liverpool, Merseyside
Mouchel Infrastructure Services
Salary: From £17,000 to £19,000 per annum
Posted: 16 days ago