The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
First Line Support Engineer
Rank 729 764 794
Rank change year-on-year
+35 +30
Permanent jobs requiring a 1st Line Support Engineer 102 78 66
As % of all permanent IT jobs located in England 0.10% 0.080% 0.064%
As % of the Job Titles category 0.11% 0.085% 0.067%
Number of salaries quoted 98 65 51
Average salary £20,000 £22,000 £22,000
Average salary % change year-on-year
-9.09% -
90% offered a salary of more than £17,100 £18,400 £18,500
10% offered a salary of more than £24,800 £24,500 £25,000
UK excluding London average salary £19,000 £22,000 £21,000
% change year-on-year
-13.63% +4.76%
1st Line Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
93525 91713 97883
As % of all permanent IT jobs located in England 94.83% 94.58% 95.16%
Number of salaries quoted 78550 74983 84737
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in England

1st Line Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the England region.

1st Line Support Engineer Salary Trend in England

1st Line Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 1st Line Support Engineer across the England region over the 3 months to 23 January 2015.

1st Line Support Engineer Salary Histogram in England

1st Line Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the England region over the 3 months to 23 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -16 48 £19,500 -9.30% 6
London -1 35 £22,500 +12.50% 5
South West -8 8 £18,000 -25.00% 2
East of England -9 5 £20,000 -12.08% 1
East Midlands +27 4 £16,500 -29.78% 1
West Midlands - 3 £19,000 -
Yorkshire - 2 £21,000 -
North West - 1 £18,000 - 3
1st Line Support Engineer
UK

1st Line Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 23 January 2015, IT jobs across the England region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 175 (80.65%) Windows
2 124 (57.14%) Microsoft
3 113 (52.07%) Active Directory
4 87 (40.09%) MS Office
5 80 (36.87%) MS Excel
6 76 (35.02%) MS Exchange
7 66 (30.41%) TCP/IP
8 64 (29.49%) Windows 7
9 59 (27.19%) VMware
10 53 (24.42%) ITIL
11 48 (22.12%) Firewall
12 46 (21.20%) MCP
12 46 (21.20%) Windows XP
12 46 (21.20%) Citrix
13 38 (17.51%) Windows 8
14 37 (17.05%) Windows Server 2008
15 35 (16.13%) VMware Infrastructure
15 35 (16.13%) Blackberry
16 34 (15.67%) Exchange Server 2003
17 33 (15.21%) Internet
18 32 (14.75%) Windows Server 2012
19 29 (13.36%) Mac OS
19 29 (13.36%) Windows Server 2003
20 28 (12.90%) Exchange Server 2013
21 27 (12.44%) Linux
22 26 (11.98%) DNS
23 24 (11.06%) Microsoft Certification
23 24 (11.06%) WAN
24 23 (10.60%) SCCM
25 22 (10.14%) LAN

1st Line Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 23 January 2015, IT jobs across the England region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 76 (35.02%) MS Exchange
2 34 (15.67%) Exchange Server 2003
3 28 (12.90%) Exchange Server 2013
4 16 (7.37%) Exchange Server 2010
5 13 (5.99%) Exchange Server 2007
6 4 (1.84%) IBM Notes
7 2 (0.92%) Blackberry Enterprise Server
7 2 (0.92%) SharePoint
8 1 (0.46%) Tomcat
8 1 (0.46%) IIS
8 1 (0.46%) Jetty
Applications
1 87 (40.09%) MS Office
2 80 (36.87%) MS Excel
3 13 (5.99%) MS PowerPoint
Cloud Services
1 9 (4.15%) Office 365
2 2 (0.92%) SaaS
3 1 (0.46%) Cloud Computing
Communications & Networking
1 66 (30.41%) TCP/IP
2 48 (22.12%) Firewall
3 33 (15.21%) Internet
4 26 (11.98%) DNS
5 24 (11.06%) WAN
6 22 (10.14%) LAN
7 17 (7.83%) VoIP
8 15 (6.91%) VPN
9 14 (6.45%) DHCP
10 5 (2.30%) Wireless
11 4 (1.84%) Cisco ASA
11 4 (1.84%) Cisco PIX
11 4 (1.84%) SAN
11 4 (1.84%) ADSL
12 3 (1.38%) Broadband
12 3 (1.38%) ISDN
12 3 (1.38%) Wi-Fi
12 3 (1.38%) VLAN
13 2 (0.92%) DSL
14 1 (0.46%) FTP
Database & Business Intelligence
1 18 (8.29%) SQL Server
2 1 (0.46%) SQL Server 2000
General
1 6 (2.76%) Finance
1 6 (2.76%) Legal
2 5 (2.30%) Telecoms
3 3 (1.38%) Retail
3 3 (1.38%) Multimedia
4 1 (0.46%) Manufacturing
Libraries, Frameworks & Software Standards
1 5 (2.30%) HTML
2 1 (0.46%) J2EE
2 1 (0.46%) Mason
Miscellaneous
1 35 (16.13%) Blackberry
2 20 (9.22%) Analytical Skills
3 5 (2.30%) Thin Client
3 5 (2.30%) Management Information System
3 5 (2.30%) Fat Client
4 4 (1.84%) Video Conferencing
5 3 (1.38%) EPoS
6 2 (0.92%) Computer Science
6 2 (0.92%) PDA
6 2 (0.92%) Enterprise Software
7 1 (0.46%) iPad
7 1 (0.46%) Enterprise Storage
7 1 (0.46%) User Experience
7 1 (0.46%) iPhone
7 1 (0.46%) EqualLogic
7 1 (0.46%) Mathematics
Operating Systems
1 175 (80.65%) Windows
2 64 (29.49%) Windows 7
3 46 (21.20%) Windows XP
4 38 (17.51%) Windows 8
5 37 (17.05%) Windows Server 2008
6 32 (14.75%) Windows Server 2012
7 29 (13.36%) Mac OS
7 29 (13.36%) Windows Server 2003
8 27 (12.44%) Linux
9 13 (5.99%) CentOS
9 13 (5.99%) Red Hat Enterprise Linux
9 13 (5.99%) Ubuntu
9 13 (5.99%) SUSE
9 13 (5.99%) Debian
10 3 (1.38%) UNIX
11 2 (0.92%) Windows Vista
11 2 (0.92%) Android
Processes & Methodologies
1 53 (24.42%) ITIL
2 22 (10.14%) E-Commerce
3 14 (6.45%) CRM
4 12 (5.53%) Service Delivery
5 11 (5.07%) Service Management
5 11 (5.07%) Kalman Filter
6 10 (4.61%) Project Planning
7 8 (3.69%) Incident Management
8 7 (3.23%) Change Management
9 6 (2.76%) Network Management
10 4 (1.84%) Agile Software Development
11 3 (1.38%) Asset Management
11 3 (1.38%) Web Design
11 3 (1.38%) Process Management
11 3 (1.38%) Software Testing
12 2 (0.92%) Product Management
12 2 (0.92%) Time Management
12 2 (0.92%) Continuous Improvement
12 2 (0.92%) Information Security
13 1 (0.46%) Migration
Programming Languages
1 10 (4.61%) SQL
2 6 (2.76%) C
3 4 (1.84%) JavaScript
3 4 (1.84%) PHP
4 1 (0.46%) Python
4 1 (0.46%) PL/SQL
4 1 (0.46%) Perl
4 1 (0.46%) Java
4 1 (0.46%) Bash Shell
4 1 (0.46%) Ruby
Qualifications
1 46 (21.20%) MCP
2 24 (11.06%) Microsoft Certification
3 21 (9.68%) Cisco Certification
4 20 (9.22%) CCNA
5 19 (8.76%) A+ Certification
6 11 (5.07%) MCSE
6 11 (5.07%) MCSA
7 9 (4.15%) Degree
7 9 (4.15%) Security Cleared
8 7 (3.23%) MCITP
9 6 (2.76%) MCTS
10 5 (2.30%) CCNP
11 4 (1.84%) JNCIA
11 4 (1.84%) CCSA
11 4 (1.84%) SAP Certification
12 3 (1.38%) Network+ Certification
13 2 (0.92%) CCENT
13 2 (0.92%) SC Cleared
13 2 (0.92%) CCIA
13 2 (0.92%) Citrix Certification
Quality Assurance & Compliance
1 18 (8.29%) SLA
2 7 (3.23%) ISO/IEC 27001
3 4 (1.84%) ISO 9001
4 1 (0.46%) QA
System Software
1 113 (52.07%) Active Directory
2 35 (16.13%) VMware Infrastructure
3 15 (6.91%) XenApp
4 10 (4.61%) Citrix Presentation Server
4 10 (4.61%) XenDesktop
5 9 (4.15%) Hyper-V
6 6 (2.76%) Terminal Services
Systems Management
1 23 (10.60%) SCCM
2 5 (2.30%) Backup Exec
3 4 (1.84%) Norton AntiVirus
4 1 (0.46%) SolarWinds Orion
4 1 (0.46%) SCOM
Vendors
1 124 (57.14%) Microsoft
2 59 (27.19%) VMware
3 46 (21.20%) Citrix
4 22 (10.14%) Cisco
5 14 (6.45%) HP
6 13 (5.99%) Red Hat
7 9 (4.15%) Apple
8 7 (3.23%) Remedy
9 4 (1.84%) Blue Coat
9 4 (1.84%) Trend Micro
9 4 (1.84%) Kaseya
9 4 (1.84%) Veeam
9 4 (1.84%) SonicWALL
9 4 (1.84%) Aruba
9 4 (1.84%) F5
9 4 (1.84%) Lumension
9 4 (1.84%) McAfee
9 4 (1.84%) Symantec
9 4 (1.84%) Websense
9 4 (1.84%) Clearswift
Bristol
Computer Futures
Salary: £18000 - £22000 per annum + competitive
Posted: 2 days ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £17000 - £20000 Per Annum
Posted: 2 days ago
Bristol
Computer Futures
Salary: £20000 - £23000 per annum + competitive
Posted: 2 days ago
Woking, Surrey
Global Technology Solutions Ltd
Salary: £20000 - £24000 per annum
Posted: 2 days ago
Uxbridge, Middlesex
networx
Salary: £Competitive + bonus
Posted: 2 days ago
Manchester
Ascent People
Salary: £16000 - £23000 per annum + Bonus + Benefits
Posted: 2 days ago
Manchester, Lancashire
OXL Consulting
Salary: From £16,000 to £18,000 per annum
Posted: 2 days ago
London
RBW Consulting
Salary: From £18,000 to £22,000 per annum
Posted: 2 days ago
Crawley, West Sussex
Connect Support Services Ltd
Posted: 3 days ago
Bedfordshire
Talent Spa
Salary: Competitive
Posted: 4 days ago
Manchester, Lancashire
Ascent People Ltd
Salary: £20000 - £23000 per annum + Bonus + Benefits
Posted: 4 days ago
Kettering, Northamptonshire
EXCELerate
Salary: up to £35k plus Healthcare and Pension
Posted: 5 days ago
London
ENTERPRISE RECRUITMENT LTD
Salary: From £20,000 to £25,000 per annum plus benefits!
Posted: 5 days ago
London
Venturi
Salary: £25000.00 - £30000.00 per annum + benefits, bonus & training
Posted: 6 days ago
Fareham
Deerfoot IT
Salary: £17500 - £21000 per annum + bens
Posted: 9 days ago
Kent
Explore Group
Salary: £20000 - £25000 per annum
Posted: 11 days ago