The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
First Line Support Engineer
Rank 746 778 800
Rank change year-on-year
+32 +22
Permanent jobs requiring a 1st Line Support Engineer 108 111 56
As % of all permanent IT jobs located in England 0.11% 0.10% 0.055%
As % of the Job Titles category 0.11% 0.11% 0.058%
Number of salaries quoted 85 92 49
Average salary £20,000 £21,000 £19,000
Average salary % change year-on-year
-4.76% +10.52%
90% offered a salary of more than £17,500 £17,500 £18,000
10% offered a salary of more than £25,000 £24,900 £23,000
UK excluding London average salary £18,500 £20,500 £19,000
% change year-on-year
-9.75% +7.89%
1st Line Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
94314 103747 96405
As % of all permanent IT jobs located in England 94.64% 94.61% 94.66%
Number of salaries quoted 78324 85889 81068
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

1st Line Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in England

1st Line Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the England region.

1st Line Support Engineer Salary Trend in England

1st Line Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 1st Line Support Engineer across the England region over the 3 months to 22 May 2015.

1st Line Support Engineer Salary Histogram in England

1st Line Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the England region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -1 42 £20,000 -4.76% 4
London +52 38 £22,500 - 2
South West -6 10 £17,500 -12.50% 1
East of England +15 6 £23,000 +15.00%
North West -1 5 £18,000 -8.86%
Yorkshire +6 4 £18,000 -21.73% 1
West Midlands -6 3 £17,000 -4.22% 2
1st Line Support Engineer
UK

1st Line Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 22 May 2015, IT jobs across the England region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 190 (86.76%) Windows
2 124 (56.62%) Microsoft
3 100 (45.66%) Active Directory
3 100 (45.66%) MS Office
4 80 (36.53%) MS Exchange
5 72 (32.88%) MS Excel
6 59 (26.94%) Windows 7
7 54 (24.66%) TCP/IP
8 49 (22.37%) Citrix
9 48 (21.92%) Windows Server 2008
10 45 (20.55%) Windows 8
11 43 (19.63%) MCP
12 41 (18.72%) Windows XP
13 40 (18.26%) ITIL
14 39 (17.81%) Firewall
15 38 (17.35%) Blackberry
16 33 (15.07%) Exchange Server 2010
17 32 (14.61%) VMware
18 30 (13.70%) Exchange Server 2007
19 26 (11.87%) Microsoft Certification
19 26 (11.87%) DNS
20 23 (10.50%) SLA
21 22 (10.05%) Apple
21 22 (10.05%) Mac OS
22 21 (9.59%) Service Management
23 19 (8.68%) Finance
23 19 (8.68%) VPN
23 19 (8.68%) Windows Server 2012
23 19 (8.68%) Exchange Server 2013
23 19 (8.68%) SCCM

1st Line Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 22 May 2015, IT jobs across the England region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 80 (36.53%) MS Exchange
2 33 (15.07%) Exchange Server 2010
3 30 (13.70%) Exchange Server 2007
4 19 (8.68%) Exchange Server 2013
5 17 (7.76%) Exchange Server 2003
6 9 (4.11%) Blackberry Enterprise Server
7 4 (1.83%) SharePoint
8 2 (0.91%) IIS
Applications
1 100 (45.66%) MS Office
2 72 (32.88%) MS Excel
3 8 (3.65%) MS PowerPoint
Business Applications
1 2 (0.91%) Teamcenter
Cloud Services
1 14 (6.39%) Office 365
2 2 (0.91%) SaaS
3 1 (0.46%) Cloud Computing
3 1 (0.46%) Amazon AWS
Communications & Networking
1 54 (24.66%) TCP/IP
2 39 (17.81%) Firewall
3 26 (11.87%) DNS
4 19 (8.68%) VPN
5 18 (8.22%) WAN
5 18 (8.22%) Internet
6 17 (7.76%) DHCP
6 17 (7.76%) LAN
7 14 (6.39%) VoIP
8 4 (1.83%) SAN
9 2 (0.91%) Structured Cabling
9 2 (0.91%) Wireless
9 2 (0.91%) IPv4
9 2 (0.91%) ADSL
10 1 (0.46%) Ethernet
10 1 (0.46%) DSL
10 1 (0.46%) iSCSI
Database & Business Intelligence
1 10 (4.57%) SQL Server
2 3 (1.37%) SQL Server 2000
3 1 (0.46%) SQL Server 2005
3 1 (0.46%) SQL Server 2008
Development Applications
1 5 (2.28%) QuickTest Pro
General
1 19 (8.68%) Finance
2 9 (4.11%) Banking
3 6 (2.74%) Telecoms
4 5 (2.28%) Marketing
5 3 (1.37%) Back Office
5 3 (1.37%) Manufacturing
5 3 (1.37%) Publishing
6 2 (0.91%) Legal
7 1 (0.46%) Front Office
7 1 (0.46%) French Language
Libraries, Frameworks & Software Standards
1 6 (2.74%) HTML
2 5 (2.28%) Application Packaging
Miscellaneous
1 38 (17.35%) Blackberry
2 15 (6.85%) Video Conferencing
3 13 (5.94%) Analytical Skills
4 9 (4.11%) iPad
4 9 (4.11%) iPhone
5 6 (2.74%) Visualisation
6 5 (2.28%) Management Information System
7 3 (1.37%) User Experience
8 2 (0.91%) Enterprise Software
8 2 (0.91%) Computer Science
8 2 (0.91%) PDA
9 1 (0.46%) Handset
9 1 (0.46%) Mathematics
9 1 (0.46%) New Media
Operating Systems
1 190 (86.76%) Windows
2 59 (26.94%) Windows 7
3 48 (21.92%) Windows Server 2008
4 45 (20.55%) Windows 8
5 41 (18.72%) Windows XP
6 22 (10.05%) Mac OS
7 19 (8.68%) Windows Server 2012
8 18 (8.22%) Linux
9 17 (7.76%) Windows Server 2003
10 15 (6.85%) Mac OS X
11 10 (4.57%) Apple iOS
12 9 (4.11%) Red Hat Enterprise Linux
13 7 (3.20%) Windows Vista
14 6 (2.74%) Ubuntu
14 6 (2.74%) SUSE
14 6 (2.74%) Debian
14 6 (2.74%) CentOS
14 6 (2.74%) Android
15 5 (2.28%) Windows 2000
16 2 (0.91%) Windows Mobile
Processes & Methodologies
1 40 (18.26%) ITIL
2 21 (9.59%) Service Management
3 14 (6.39%) Technical Architecture
4 13 (5.94%) E-Commerce
5 8 (3.65%) CRM
5 8 (3.65%) Project Planning
6 6 (2.74%) Time Management
7 5 (2.28%) Test Scripting
7 5 (2.28%) Mobile Device Management
7 5 (2.28%) Incident Management
8 3 (1.37%) Software Testing
8 3 (1.37%) Change Management
8 3 (1.37%) Web Design
8 3 (1.37%) Information Security
8 3 (1.37%) Continuous Improvement
9 2 (0.91%) Change Control
9 2 (0.91%) Line Management
9 2 (0.91%) Product Management
9 2 (0.91%) Service Delivery
10 1 (0.46%) Project Management
Programming Languages
1 18 (8.22%) SQL
2 14 (6.39%) C
3 5 (2.28%) JavaScript
3 5 (2.28%) VB
4 4 (1.83%) PHP
5 2 (0.91%) PowerShell
6 1 (0.46%) T-SQL
6 1 (0.46%) PL/SQL
Qualifications
1 43 (19.63%) MCP
2 26 (11.87%) Microsoft Certification
3 18 (8.22%) Degree
4 13 (5.94%) MCSA
5 12 (5.48%) A+ Certification
6 9 (4.11%) MCSE
7 6 (2.74%) MCTS
7 6 (2.74%) Cisco Certification
7 6 (2.74%) CCNA
8 5 (2.28%) DV Cleared
8 5 (2.28%) Security Cleared
9 4 (1.83%) ACTC
10 1 (0.46%) MCITP
10 1 (0.46%) MOS
Quality Assurance & Compliance
1 23 (10.50%) SLA
2 5 (2.28%) QA
System Software
1 100 (45.66%) Active Directory
2 15 (6.85%) VMware Infrastructure
3 8 (3.65%) Terminal Services
3 8 (3.65%) Citrix Presentation Server
3 8 (3.65%) XenApp
3 8 (3.65%) XenDesktop
4 2 (0.91%) StorNext
5 1 (0.46%) Terminal Server
5 1 (0.46%) VMware Workstation
5 1 (0.46%) Hyper-V
5 1 (0.46%) vSphere
5 1 (0.46%) VMware ESXi
Systems Management
1 19 (8.68%) SCCM
2 14 (6.39%) Backup Exec
3 3 (1.37%) Norton AntiVirus
Vendors
1 124 (56.62%) Microsoft
2 49 (22.37%) Citrix
3 32 (14.61%) VMware
4 22 (10.05%) Apple
5 13 (5.94%) Cisco
5 13 (5.94%) HP
6 8 (3.65%) Symantec
6 8 (3.65%) McAfee
6 8 (3.65%) Red Hat
7 5 (2.28%) Remedy
8 2 (0.91%) Isilon
8 2 (0.91%) Veeam
8 2 (0.91%) EMC
9 1 (0.46%) Progress
9 1 (0.46%) Dell
9 1 (0.46%) Avaya
9 1 (0.46%) Salesforce.com
9 1 (0.46%) Mitel
9 1 (0.46%) Polycom
9 1 (0.46%) Tandberg
Kingston Upon Hull
Computer Futures
Salary: £22000 - £25000 per annum + competitive
Posted: 3 hours ago
Fareham
Deerfoot IT
Salary: £16000 - £17500 per annum
Posted: Yesterday
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: £22,000 per annum + Benefits
Posted: 3 days ago
Shropshire
ReThink Recruitment
Salary: £16000 - £19000.00 per annum + Bonus + Benefits
Posted: 4 days ago
Frome
Recruitment Genius
Salary: £16000 - £20000 per annum
Posted: 8 days ago
Farnborough
The People Network
Salary: £25000 per annum
Posted: 9 days ago
Wembley
Energize Recruitment Solutions Ltd
Salary: £20000 - £25000 per annum
Posted: 14 days ago