The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 6 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Mar 2015
Same period 2014 Same period 2013
First Line Support Engineer
Rank 725 760 800
Rank change year-on-year
+35 +40
Permanent jobs requiring a 1st Line Support Engineer 115 94 57
As % of all permanent IT jobs located in England 0.12% 0.097% 0.058%
As % of the Job Titles category 0.13% 0.10% 0.061%
Number of salaries quoted 95 69 52
Average salary £20,750 £21,000 £20,000
Average salary % change year-on-year
-1.19% +5.00%
90% offered a salary of more than £18,000 £17,500 £17,200
10% offered a salary of more than £25,000 £24,600 £23,800
UK excluding London average salary £20,000 £20,500 £20,000
% change year-on-year
-2.43% +2.50%
1st Line Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
91484 91720 93604
As % of all permanent IT jobs located in England 94.84% 94.46% 94.85%
Number of salaries quoted 75958 74696 79606
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £27,000
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in England

1st Line Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the England region.

1st Line Support Engineer Salary Trend in England

1st Line Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 1st Line Support Engineer across the England region over the 3 months to 6 March 2015.

1st Line Support Engineer Salary Histogram in England

1st Line Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the England region over the 3 months to 6 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -18 45 £21,250 +3.65% 3
London +33 44 £22,500 - 6
East of England +11 7 £20,000 +2.56% 2
South West -22 7 £15,250 -37.11% 1
West Midlands - 6 £19,000 -
Yorkshire - 5 £18,000 - 1
East Midlands +19 4 £16,500 +3.12% 1
North West - 1 £16,250 - 5
1st Line Support Engineer
UK

1st Line Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 6 March 2015, IT jobs across the England region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 189 (84.75%) Windows
2 125 (56.05%) Microsoft
3 102 (45.74%) Active Directory
4 94 (42.15%) MS Office
5 76 (34.08%) MS Exchange
6 62 (27.80%) MS Excel
7 61 (27.35%) Windows 7
8 60 (26.91%) MCP
9 50 (22.42%) TCP/IP
10 49 (21.97%) Windows XP
11 48 (21.52%) Citrix
12 47 (21.08%) Windows 8
13 46 (20.63%) Blackberry
13 46 (20.63%) Firewall
14 42 (18.83%) VMware
15 39 (17.49%) Windows Server 2008
16 36 (16.14%) ITIL
17 32 (14.35%) Internet
18 30 (13.45%) Mac OS
19 28 (12.56%) Microsoft Certification
19 28 (12.56%) SLA
20 26 (11.66%) Windows Server 2012
21 24 (10.76%) Exchange Server 2013
21 24 (10.76%) Exchange Server 2003
21 24 (10.76%) DNS
22 23 (10.31%) WAN
22 23 (10.31%) Exchange Server 2010
23 22 (9.87%) Exchange Server 2007
24 21 (9.42%) SCCM
24 21 (9.42%) E-Commerce

1st Line Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 6 March 2015, IT jobs across the England region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 76 (34.08%) MS Exchange
2 24 (10.76%) Exchange Server 2003
2 24 (10.76%) Exchange Server 2013
3 23 (10.31%) Exchange Server 2010
4 22 (9.87%) Exchange Server 2007
5 7 (3.14%) Blackberry Enterprise Server
6 4 (1.79%) SharePoint
7 3 (1.35%) IBM Notes
8 1 (0.45%) IIS
Applications
1 94 (42.15%) MS Office
2 62 (27.80%) MS Excel
3 14 (6.28%) MS PowerPoint
Business Applications
1 2 (0.90%) Teamcenter
Cloud Services
1 14 (6.28%) Office 365
2 2 (0.90%) SaaS
Communications & Networking
1 50 (22.42%) TCP/IP
2 46 (20.63%) Firewall
3 32 (14.35%) Internet
4 24 (10.76%) DNS
5 23 (10.31%) WAN
6 20 (8.97%) LAN
7 18 (8.07%) VoIP
8 15 (6.73%) DHCP
9 12 (5.38%) VPN
10 5 (2.24%) Wireless
11 4 (1.79%) Cisco PIX
11 4 (1.79%) Cisco ASA
11 4 (1.79%) ADSL
12 3 (1.35%) Broadband
12 3 (1.35%) Wi-Fi
12 3 (1.35%) VLAN
13 2 (0.90%) Structured Cabling
13 2 (0.90%) DSL
14 1 (0.45%) HTTPS
14 1 (0.45%) SAN
Database & Business Intelligence
1 9 (4.04%) SQL Server
2 2 (0.90%) SQL Server 2000
General
1 15 (6.73%) Finance
2 6 (2.69%) Legal
2 6 (2.69%) Telecoms
3 5 (2.24%) Marketing
3 5 (2.24%) Banking
4 3 (1.35%) Retail
4 3 (1.35%) Manufacturing
5 2 (0.90%) Publishing
6 1 (0.45%) Multimedia
Libraries, Frameworks & Software Standards
1 5 (2.24%) HTML
2 1 (0.45%) Mason
Miscellaneous
1 46 (20.63%) Blackberry
2 18 (8.07%) Analytical Skills
3 7 (3.14%) Video Conferencing
4 6 (2.69%) iPhone
4 6 (2.69%) iPad
4 6 (2.69%) Management Information System
5 5 (2.24%) Visualisation
6 3 (1.35%) EPoS
6 3 (1.35%) Computer Science
6 3 (1.35%) User Experience
7 2 (0.90%) Enterprise Software
7 2 (0.90%) PDA
8 1 (0.45%) New Media
Operating Systems
1 189 (84.75%) Windows
2 61 (27.35%) Windows 7
3 49 (21.97%) Windows XP
4 47 (21.08%) Windows 8
5 39 (17.49%) Windows Server 2008
6 30 (13.45%) Mac OS
7 26 (11.66%) Windows Server 2012
8 20 (8.97%) Linux
8 20 (8.97%) Windows Server 2003
9 7 (3.14%) SUSE
9 7 (3.14%) Debian
9 7 (3.14%) Ubuntu
9 7 (3.14%) Mac OS X
9 7 (3.14%) CentOS
9 7 (3.14%) Red Hat Enterprise Linux
10 4 (1.79%) Android
10 4 (1.79%) Apple iOS
11 3 (1.35%) Windows Vista
12 2 (0.90%) UNIX
Processes & Methodologies
1 36 (16.14%) ITIL
2 21 (9.42%) E-Commerce
3 19 (8.52%) Service Management
4 14 (6.28%) CRM
5 11 (4.93%) Project Planning
6 10 (4.48%) Incident Management
7 8 (3.59%) Change Management
8 6 (2.69%) Network Management
9 4 (1.79%) Mobile Device Management
9 4 (1.79%) Technical Architecture
9 4 (1.79%) Time Management
10 3 (1.35%) Web Design
10 3 (1.35%) Agile Software Development
10 3 (1.35%) Asset Management
10 3 (1.35%) Software Testing
10 3 (1.35%) Process Management
10 3 (1.35%) Service Delivery
11 2 (0.90%) Information Security
11 2 (0.90%) Product Management
11 2 (0.90%) Continuous Improvement
Programming Languages
1 19 (8.52%) SQL
2 10 (4.48%) C
3 5 (2.24%) JavaScript
4 4 (1.79%) PHP
5 1 (0.45%) PL/SQL
5 1 (0.45%) PowerShell
Qualifications
1 60 (26.91%) MCP
2 28 (12.56%) Microsoft Certification
3 21 (9.42%) Cisco Certification
4 20 (8.97%) CCNA
4 20 (8.97%) A+ Certification
5 15 (6.73%) MCSA
6 12 (5.38%) Degree
7 10 (4.48%) MCSE
8 7 (3.14%) MCTS
9 6 (2.69%) MCITP
10 5 (2.24%) CCNP
10 5 (2.24%) Security Cleared
11 4 (1.79%) CCSA
11 4 (1.79%) ACTC
11 4 (1.79%) JNCIA
12 3 (1.35%) Network+ Certification
12 3 (1.35%) SAP Certification
13 2 (0.90%) Citrix Certification
13 2 (0.90%) CCENT
13 2 (0.90%) VCP4
Quality Assurance & Compliance
1 28 (12.56%) SLA
2 4 (1.79%) ISO/IEC 27001
3 3 (1.35%) ISO 9001
System Software
1 102 (45.74%) Active Directory
2 20 (8.97%) VMware Infrastructure
3 11 (4.93%) XenApp
3 11 (4.93%) XenDesktop
3 11 (4.93%) Citrix Presentation Server
4 8 (3.59%) Hyper-V
5 6 (2.69%) Terminal Services
6 1 (0.45%) StorNext
Systems Management
1 21 (9.42%) SCCM
2 4 (1.79%) Backup Exec
3 3 (1.35%) Norton AntiVirus
4 1 (0.45%) SCOM
4 1 (0.45%) SolarWinds Orion
Vendors
1 125 (56.05%) Microsoft
2 48 (21.52%) Citrix
3 42 (18.83%) VMware
4 21 (9.42%) Cisco
5 16 (7.17%) Apple
6 14 (6.28%) HP
7 9 (4.04%) McAfee
8 8 (3.59%) Remedy
9 7 (3.14%) Red Hat
10 5 (2.24%) Symantec
11 4 (1.79%) CheckPoint
11 4 (1.79%) Juniper
11 4 (1.79%) Websense
11 4 (1.79%) Clearswift
11 4 (1.79%) Blue Coat
11 4 (1.79%) SonicWALL
11 4 (1.79%) Trend Micro
11 4 (1.79%) Aruba
11 4 (1.79%) F5
11 4 (1.79%) Lumension
East Sussex
ARC IT Recruitment Ltd
Salary: £17000 - £20000 Per Annum
Posted: 8 hours ago
Manchester, Lancashire
Senitor Associates
Posted: 9 hours ago
Northampton, Northamptonshire
EXCELerate
Salary: £30/35k, Health Care and Pension
Posted: Yesterday
St. Albans, Hertfordshire
Evolution Recruitment Solutions
Salary: 26k pro rata'd + benefits
Posted: Yesterday
Middlewich, Cheshire
AWD Recruitment
Salary: £16,000 - £18,000 + Benefits
Posted: 2 days ago
Reading
Hays IT - Uk Posting account
Salary: £18000.00 - £22000.00 per annum
Posted: 2 days ago
Chessington, Surrey
RecruitmentRevolution.com Limited
Salary: From £12,000 to £15,000 per annum
Posted: 3 days ago
Manchester, Lancashire
Circle Recruitment
Salary: £16000 - £18000 per annum + On call (£3K), Pension
Posted: 3 days ago
Manchester, Lancashire
Circle Recruitment
Salary: £16000 - £20000 per annum + On Call, Pension, Healthcare
Posted: 3 days ago
London
Latcom Ltd
Salary: From £22,500 to £22,500 per annum + Training + Benefits
Posted: 3 days ago
Wakefield, West Yorkshire
Head Resourcing
Salary: £18000 per annum + pension
Posted: 4 days ago
Wembley
Energize Recruitment Solutions Ltd
Salary: £20000 - £25000 per annum
Posted: 7 days ago
South East London
QA Limited
Salary: £150.00 per week
Posted: 11 days ago
Burnley, Lancashire
The Original Factory Shop
Salary: £15k per year + Bonus
Posted: 17 days ago
Bristol
Computer Futures
Salary: £18000 - £22000 per annum + competitive
Posted: 21 days ago
Watford
Quantica Technology - London
Salary: £20000 - £30000 per annum + comprehensive benefits package
Posted: 21 days ago