The statistics below represent IT jobs advertised across the England region that had 1st Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 July 2016 with a comparison to same period over 2 years.

3 months to
28 Jul 2016
Same period 2015 Same period 2014
First Line Support Engineer
Rank 772 797 852
Rank change year-on-year
+25 +55
Permanent jobs requiring a 1st Line Support Engineer 124 148 120
As % of all permanent IT jobs located in England 0.14% 0.14% 0.11%
As % of the Job Titles category 0.14% 0.15% 0.11%
Number of salaries quoted 109 125 111
Median salary £22,000 £22,500 £21,000
Median salary % change year-on-year
-2.22% +7.14%
90% offered a salary of more than £18,000 £17,800 £17,550
10% offered a salary of more than £27,600 £26,400 £26,000
UK excluding London median salary £21,000 £22,000 £21,000
% change year-on-year
-4.54% +4.76%
1st Line Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
88528 98769 106171
As % of all permanent IT jobs located in England 96.44% 96.31% 96.46%
Number of salaries quoted 75351 82409 87367
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support Engineer
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured 1st Line Support Engineer in the job title.

1st Line Support Engineer Jobs Demand Trend in England

1st Line Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the England region.

1st Line Support Engineer Salary Trend in England

1st Line Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 1st Line Support Engineer across the England region over the 3 months to 28 July 2016.

1st Line Support Engineer Salary Histogram in England

1st Line Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Engineer within the England region over the 3 months to 28 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +15 43 £22,500 -1.09% 5
London +22 29 £22,500 - 2
East of England +40 17 £22,500 -
South West +15 12 £18,500 -9.75% 1
West Midlands -7 10 £21,720 -21.01%
East Midlands +12 7 £20,000 -3.61%
Yorkshire +28 6 £18,000 +12.50%
1st Line Support Engineer
UK

1st Line Support Engineer Skill Set
Top 30 Related IT Skills in England

For the 6 months to 28 July 2016, 1st Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 1st Line Support Engineer in the job title.

1 203 (70.24%) Windows
2 149 (51.56%) Microsoft
3 143 (49.48%) Active Directory
4 97 (33.56%) MS Excel
5 79 (27.34%) Windows 7
6 76 (26.30%) VMware
7 66 (22.84%) MS Exchange
8 60 (20.76%) MS Office
9 52 (17.99%) TCP/IP
9 52 (17.99%) Windows 8
10 49 (16.96%) Windows Server
11 46 (15.92%) Windows Server 2012
11 46 (15.92%) Cisco
11 46 (15.92%) Firewall
12 44 (15.22%) ITIL
13 43 (14.88%) LAN
14 40 (13.84%) VMware Infrastructure
15 38 (13.15%) WAN
16 36 (12.46%) Windows Server 2008
16 36 (12.46%) DNS
17 35 (12.11%) Citrix
18 32 (11.07%) Office 365
19 29 (10.03%) Exchange Server 2010
19 29 (10.03%) DHCP
20 27 (9.34%) Windows 10
21 24 (8.30%) VoIP
22 23 (7.96%) VPN
22 23 (7.96%) SLA
22 23 (7.96%) Exchange Server 2007
23 21 (7.27%) Degree

1st Line Support Engineer Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 66 (22.84%) MS Exchange
2 29 (10.03%) Exchange Server 2010
3 23 (7.96%) Exchange Server 2007
4 18 (6.23%) Exchange Server 2013
5 11 (3.81%) Skype for Business
6 10 (3.46%) SharePoint
7 9 (3.11%) IIS
8 7 (2.42%) Exchange Server 2003
9 3 (1.04%) IBM Notes
10 2 (0.69%) Apache
10 2 (0.69%) CMS
11 1 (0.35%) SharePoint 2013
Applications
1 97 (33.56%) MS Excel
2 60 (20.76%) MS Office
3 2 (0.69%) MS Visio
4 1 (0.35%) MS PowerPoint
4 1 (0.35%) MS Project
Business Applications
1 4 (1.38%) SAP Oil and Gas
2 1 (0.35%) Dynamics CRM
2 1 (0.35%) Dynamics NAV
Cloud Services
1 32 (11.07%) Office 365
2 14 (4.84%) Microsoft Azure
3 2 (0.69%) Amazon AWS
4 1 (0.35%) Cloud Computing
Communications & Networking
1 52 (17.99%) TCP/IP
2 46 (15.92%) Firewall
3 43 (14.88%) LAN
4 38 (13.15%) WAN
5 36 (12.46%) DNS
6 29 (10.03%) DHCP
7 24 (8.30%) VoIP
8 23 (7.96%) VPN
9 15 (5.19%) PBX
10 13 (4.50%) ADSL
10 13 (4.50%) Internet
11 10 (3.46%) WebEx
12 9 (3.11%) SAN
12 9 (3.11%) Skype
12 9 (3.11%) Wireless
13 8 (2.77%) Unified Communications
14 6 (2.08%) Wi-Fi
15 3 (1.04%) NAS
15 3 (1.04%) Structured Cabling
16 2 (0.69%) Remote Desktop
Database & Business Intelligence
1 16 (5.54%) SQL Server
2 8 (2.77%) SQL Server 2008
2 8 (2.77%) SQL Server 2012
3 3 (1.04%) SQL Server 2000
3 3 (1.04%) SQL Server 2005
4 2 (0.69%) MS Access
4 2 (0.69%) MySQL
5 1 (0.35%) Oracle Reports
General
1 17 (5.88%) Telecoms
2 12 (4.15%) Finance
3 8 (2.77%) Marketing
4 5 (1.73%) Manufacturing
5 4 (1.38%) Electronics
6 3 (1.04%) French Language
6 3 (1.04%) Games
6 3 (1.04%) Law
7 2 (0.69%) German Language
8 1 (0.35%) Advertising
8 1 (0.35%) Legal
8 1 (0.35%) Retail
8 1 (0.35%) Welsh Language
Libraries, Frameworks & Software Standards
1 6 (2.08%) HTML
2 5 (1.73%) FIX Protocol
3 2 (0.69%) CSS
3 2 (0.69%) JSON
3 2 (0.69%) Web Services
3 2 (0.69%) XML
3 2 (0.69%) XMPP
Miscellaneous
1 19 (6.57%) Blackberry
2 16 (5.54%) Driving Licence
3 14 (4.84%) Data Protection Act
3 14 (4.84%) iPhone
4 11 (3.81%) Analytical Skills
5 8 (2.77%) Computer Science
6 6 (2.08%) Smartphone
7 5 (1.73%) Fintech
8 4 (1.38%) Replication
8 4 (1.38%) Video Conferencing
9 2 (0.69%) Handset
10 1 (0.35%) Apple TV
10 1 (0.35%) CMDB
10 1 (0.35%) Data Centre
10 1 (0.35%) Digital Media
10 1 (0.35%) EPoS
10 1 (0.35%) User Experience
Operating Systems
1 203 (70.24%) Windows
2 79 (27.34%) Windows 7
3 52 (17.99%) Windows 8
4 49 (16.96%) Windows Server
5 46 (15.92%) Windows Server 2012
6 36 (12.46%) Windows Server 2008
7 27 (9.34%) Windows 10
8 21 (7.27%) Linux
8 21 (7.27%) Windows Server 2003
9 19 (6.57%) Windows XP
10 18 (6.23%) Android
11 14 (4.84%) Mac OS
12 9 (3.11%) Mac OS X
13 6 (2.08%) Apple iOS
14 3 (1.04%) Unix
14 3 (1.04%) VMS
15 1 (0.35%) Windows 2000
15 1 (0.35%) Windows Vista
Processes & Methodologies
1 44 (15.22%) ITIL
2 16 (5.54%) Data Protection
3 14 (4.84%) Capacity Planning
3 14 (4.84%) Mobile Device Management
4 13 (4.50%) E-Commerce
5 10 (3.46%) Ticket Management
6 6 (2.08%) Time Management
7 5 (1.73%) Business Intelligence
7 5 (1.73%) Electronic Trading
7 5 (1.73%) Service Delivery
8 4 (1.38%) Digital Marketing
8 4 (1.38%) Line Management
8 4 (1.38%) Network Architecture
8 4 (1.38%) Network Management
8 4 (1.38%) Programme Management
8 4 (1.38%) Service Management
8 4 (1.38%) Software Testing
9 3 (1.04%) Network Monitoring
9 3 (1.04%) Server Building
9 3 (1.04%) Software Delivery
Programming Languages
1 19 (6.57%) SQL
2 11 (3.81%) C
3 8 (2.77%) VB
4 7 (2.42%) C#
5 3 (1.04%) Java
5 3 (1.04%) JavaScript
6 2 (0.69%) PHP
Qualifications
1 21 (7.27%) Degree
2 19 (6.57%) A+ Certification
3 18 (6.23%) CCNA
3 18 (6.23%) Cisco Certification
3 18 (6.23%) MCP
3 18 (6.23%) Security Cleared
4 17 (5.88%) SC Cleared
5 16 (5.54%) Microsoft Certification
6 15 (5.19%) Network+ Certification
7 10 (3.46%) CCENT
7 10 (3.46%) MCSE
8 9 (3.11%) ITIL Foundation Certificate
9 8 (2.77%) MCSA
10 7 (2.42%) MCITP
11 4 (1.38%) DBS Check
11 4 (1.38%) ITIL Certification
12 3 (1.04%) DV Cleared
13 2 (0.69%) CCNP
13 2 (0.69%) MCTS
14 1 (0.35%) HND
Quality Assurance & Compliance
1 23 (7.96%) SLA
2 3 (1.04%) Data Quality
System Software
1 143 (49.48%) Active Directory
2 40 (13.84%) VMware Infrastructure
3 9 (3.11%) Terminal Server
4 8 (2.77%) Hyper-V
5 4 (1.38%) XenApp
5 4 (1.38%) XenDesktop
6 2 (0.69%) Virtual Servers
6 2 (0.69%) VMware ESX
7 1 (0.35%) Terminal Services
7 1 (0.35%) vSphere
Systems Management
1 4 (1.38%) Cisco CUCM
1 4 (1.38%) SCCM
2 3 (1.04%) Backup Exec
2 3 (1.04%) DameWare
2 3 (1.04%) Nagios
2 3 (1.04%) Perfmon
2 3 (1.04%) SCSM
2 3 (1.04%) SCVMM
3 2 (0.69%) Norton AntiVirus
4 1 (0.35%) WSUS
Vendors
1 149 (51.56%) Microsoft
2 76 (26.30%) VMware
3 46 (15.92%) Cisco
4 35 (12.11%) Citrix
5 18 (6.23%) Apple
5 18 (6.23%) HP
6 14 (4.84%) WatchGuard
7 10 (3.46%) EMC
7 10 (3.46%) NetApp
8 9 (3.11%) Juniper
9 7 (2.42%) Avaya
9 7 (2.42%) Mitel
10 5 (1.73%) SAP
11 4 (1.38%) BT
11 4 (1.38%) Dell
11 4 (1.38%) Draytek
11 4 (1.38%) NEC
11 4 (1.38%) Panasonic
11 4 (1.38%) Symantec
11 4 (1.38%) Veeam
Fareham, Hampshire
Global Technology Solutions Ltd
Salary: £17000 - £21000 per annum
Posted: Yesterday
Bristol, Avon
Franklin Bates
Salary: From £18,000 to £20,000 per annum
Posted: 2 days ago
Oxford, Oxfordshire
Corriculo
Salary: Up to £25,000 per annum
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Guildford, Surrey
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Salary: £24000 - £26000 per annum + Benefits
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Macclesfield, Cheshire
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Salary: £18000 - £21000 per annum + Benefits
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London
Opilio Recruitment
Salary: From £25,000 to £35,000 per annum
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Salary: Up to £25,000 per annum + bonus + benefits
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London
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