The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
First Line Support Engineer
Rank 748 800 783
Rank change year-on-year
+52 -17
Permanent jobs requiring a 1st Line Support Engineer 118 101 84
As % of all permanent IT jobs located in England 0.12% 0.092% 0.082%
As % of the Job Titles category 0.12% 0.098% 0.087%
Number of salaries quoted 99 90 75
Average salary £22,500 £21,000 £20,000
Average salary % change year-on-year
+7.14% +5.00%
90% offered a salary of more than £17,500 £17,500 £17,500
10% offered a salary of more than £25,200 £26,000 £24,000
UK excluding London average salary £21,500 £21,000 £19,750
% change year-on-year
+2.38% +6.32%
1st Line Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
96537 103416 96032
As % of all permanent IT jobs located in England 94.33% 94.49% 94.31%
Number of salaries quoted 80724 85232 80344
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in England

1st Line Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the England region.

1st Line Support Engineer Salary Trend in England

1st Line Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 1st Line Support Engineer across the England region over the 3 months to 30 July 2015.

1st Line Support Engineer Salary Histogram in England

1st Line Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the England region over the 3 months to 30 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +53 43 £22,500 +7.14% 2
South East -10 42 £24,000 +11.62% 3
South West -6 12 £20,500 +7.89%
North West -1 7 £18,500 -5.12% 3
East of England +11 6 £22,750 -
Yorkshire +1 3 £16,000 -11.11% 1
West Midlands - 3 £17,000 - 1
East Midlands -2 2 £20,750 +3.75%
1st Line Support Engineer
UK

1st Line Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 30 July 2015, IT jobs across the England region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 206 (86.19%) Windows
2 137 (57.32%) Microsoft
3 114 (47.70%) Active Directory
4 104 (43.51%) MS Office
5 87 (36.40%) MS Excel
6 83 (34.73%) MS Exchange
7 54 (22.59%) Windows 7
8 53 (22.18%) Windows XP
8 53 (22.18%) TCP/IP
9 51 (21.34%) Citrix
10 49 (20.50%) Firewall
11 47 (19.67%) VMware
12 46 (19.25%) Windows 8
13 45 (18.83%) Exchange Server 2010
13 45 (18.83%) Windows Server 2008
13 45 (18.83%) ITIL
14 39 (16.32%) Exchange Server 2007
15 38 (15.90%) SLA
16 33 (13.81%) Windows Server 2012
17 31 (12.97%) VMware Infrastructure
18 27 (11.30%) Windows Server 2003
19 26 (10.88%) Blackberry
20 25 (10.46%) VPN
21 23 (9.62%) MCP
21 23 (9.62%) Microsoft Certification
22 21 (8.79%) C
23 20 (8.37%) Linux
24 19 (7.95%) Apple
24 19 (7.95%) Exchange Server 2003
24 19 (7.95%) Exchange Server 2013

1st Line Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 30 July 2015, IT jobs across the England region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 83 (34.73%) MS Exchange
2 45 (18.83%) Exchange Server 2010
3 39 (16.32%) Exchange Server 2007
4 19 (7.95%) Exchange Server 2003
4 19 (7.95%) Exchange Server 2013
5 8 (3.35%) Blackberry Enterprise Server
6 4 (1.67%) SharePoint
7 2 (0.84%) IIS
Applications
1 104 (43.51%) MS Office
2 87 (36.40%) MS Excel
Business Applications
1 1 (0.42%) Teamcenter
1 1 (0.42%) Dynamics CRM
Cloud Services
1 6 (2.51%) Office 365
2 2 (0.84%) Cloud Computing
2 2 (0.84%) Amazon AWS
3 1 (0.42%) Google Apps
Communications & Networking
1 53 (22.18%) TCP/IP
2 49 (20.50%) Firewall
3 25 (10.46%) VPN
4 15 (6.28%) Internet
5 14 (5.86%) LAN
5 14 (5.86%) WAN
6 13 (5.44%) DNS
7 8 (3.35%) Wireless
8 7 (2.93%) DHCP
9 5 (2.09%) SAN
10 4 (1.67%) VoIP
11 3 (1.26%) iSCSI
11 3 (1.26%) ADSL
12 2 (0.84%) IPv4
12 2 (0.84%) Ethernet
13 1 (0.42%) NAS
13 1 (0.42%) Structured Cabling
13 1 (0.42%) Broadband
13 1 (0.42%) PBX
13 1 (0.42%) SMS
Database & Business Intelligence
1 10 (4.18%) SQL Server
2 3 (1.26%) SQL Server 2000
3 2 (0.84%) SQL Server 2005
3 2 (0.84%) SQL Server 2008
Development Applications
1 5 (2.09%) HP UFT
General
1 18 (7.53%) Finance
2 12 (5.02%) Banking
3 9 (3.77%) Telecoms
4 5 (2.09%) Marketing
5 3 (1.26%) Publishing
5 3 (1.26%) Back Office
6 2 (0.84%) Games
6 2 (0.84%) Manufacturing
7 1 (0.42%) Front Office
7 1 (0.42%) Legal
7 1 (0.42%) French Language
7 1 (0.42%) German Language
7 1 (0.42%) Welsh Language
7 1 (0.42%) Retail
Libraries, Frameworks & Software Standards
1 5 (2.09%) HTML
1 5 (2.09%) Application Packaging
2 1 (0.42%) .NET
2 1 (0.42%) ASP.NET
Miscellaneous
1 26 (10.88%) Blackberry
2 16 (6.69%) Video Conferencing
3 10 (4.18%) iPhone
4 8 (3.35%) iPad
4 8 (3.35%) Analytical Skills
5 5 (2.09%) Data Centre
5 5 (2.09%) Management Information System
6 4 (1.67%) Visualisation
6 4 (1.67%) PDA
7 2 (0.84%) Mathematics
7 2 (0.84%) Handset
7 2 (0.84%) New Media
8 1 (0.42%) User Experience
8 1 (0.42%) e-Health
8 1 (0.42%) Computer Science
Operating Systems
1 206 (86.19%) Windows
2 54 (22.59%) Windows 7
3 53 (22.18%) Windows XP
4 46 (19.25%) Windows 8
5 45 (18.83%) Windows Server 2008
6 33 (13.81%) Windows Server 2012
7 27 (11.30%) Windows Server 2003
8 20 (8.37%) Linux
9 17 (7.11%) Mac OS
10 16 (6.69%) Mac OS X
11 13 (5.44%) Windows Vista
12 11 (4.60%) Apple iOS
13 8 (3.35%) Android
14 7 (2.93%) Red Hat Enterprise Linux
15 5 (2.09%) Windows 2000
16 2 (0.84%) Windows Mobile
17 1 (0.42%) CentOS
17 1 (0.42%) SUSE
17 1 (0.42%) Debian
17 1 (0.42%) Ubuntu
Processes & Methodologies
1 45 (18.83%) ITIL
2 15 (6.28%) Technical Architecture
3 12 (5.02%) E-Commerce
4 11 (4.60%) Service Management
5 6 (2.51%) CRM
6 5 (2.09%) Test Scripting
6 5 (2.09%) Data Protection
6 5 (2.09%) Mobile Device Management
7 4 (1.67%) Time Management
8 3 (1.26%) Information Security
8 3 (1.26%) Line Management
9 2 (0.84%) Mentoring
9 2 (0.84%) Online Marketing
9 2 (0.84%) Incident Management
9 2 (0.84%) Service Delivery
9 2 (0.84%) Change Management
10 1 (0.42%) ITSM
10 1 (0.42%) Workflow
10 1 (0.42%) Project Management
10 1 (0.42%) Release Management
Programming Languages
1 21 (8.79%) C
2 16 (6.69%) SQL
3 5 (2.09%) VB
4 2 (0.84%) PowerShell
5 1 (0.42%) T-SQL
5 1 (0.42%) C#
5 1 (0.42%) JavaScript
Qualifications
1 23 (9.62%) MCP
1 23 (9.62%) Microsoft Certification
2 17 (7.11%) Security Cleared
3 12 (5.02%) SC Cleared
4 11 (4.60%) Degree
5 10 (4.18%) MCSA
6 7 (2.93%) CCNA
6 7 (2.93%) Cisco Certification
7 6 (2.51%) A+ Certification
7 6 (2.51%) MCSE
8 5 (2.09%) DV Cleared
9 3 (1.26%) ACTC
9 3 (1.26%) MCTS
10 2 (0.84%) MCITP
11 1 (0.42%) ITIL Certification
11 1 (0.42%) Network+ Certification
11 1 (0.42%) MOS
11 1 (0.42%) HND
Quality Assurance & Compliance
1 38 (15.90%) SLA
2 5 (2.09%) QA
System Software
1 114 (47.70%) Active Directory
2 31 (12.97%) VMware Infrastructure
3 18 (7.53%) Hyper-V
4 8 (3.35%) Terminal Services
5 2 (0.84%) VMware Workstation
5 2 (0.84%) Terminal Server
5 2 (0.84%) vSphere
5 2 (0.84%) VMware ESXi
5 2 (0.84%) StorNext
Systems Management
1 16 (6.69%) Backup Exec
2 6 (2.51%) SCCM
3 3 (1.26%) Norton AntiVirus
Vendors
1 137 (57.32%) Microsoft
2 51 (21.34%) Citrix
3 47 (19.67%) VMware
4 19 (7.95%) Apple
5 15 (6.28%) Cisco
6 10 (4.18%) Symantec
7 8 (3.35%) McAfee
8 7 (2.93%) HP
9 5 (2.09%) Red Hat
10 4 (1.67%) Remedy
11 3 (1.26%) Avaya
12 2 (0.84%) EMC
12 2 (0.84%) Veeam
12 2 (0.84%) Isilon
13 1 (0.42%) SolarWinds
13 1 (0.42%) Progress
13 1 (0.42%) Sun
13 1 (0.42%) Sage
13 1 (0.42%) Mitel
13 1 (0.42%) Google
Runcorn, Cheshire
Oscar Associates (UK) Ltd
Salary: £18000 - £19000 per annum
Posted: 6 hours ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £22,000 per annum plus on-call Allowance + benefits
Posted: 14 hours ago
Birmingham, West Midlands (County)
Rizz Search & Selection
Salary: From £16,000 to £18,000 per annum
Posted: Yesterday
Hull, North Humberside
Oscar Associates (UK) Ltd
Salary: £9 - £10 per annum
Posted: Yesterday
Greater Manchester
Talent International
Salary: £16000 - £20000 per annum + excellent benefits
Posted: 3 days ago
The City, London (EC2)
Guru Careers
Salary: £25 - 30k + Benefits
Posted: 3 days ago
Buckingham, Buckinghamshire
Oscar Associates (UK) Ltd
Salary: £18000 - £22000 per annum
Posted: 6 days ago
Chester, Cheshire
Search Consultancy
Salary: £18000 - £25000 per annum
Posted: 6 days ago
Farnborough
The People Network
Salary: £25000 per annum
Posted: 14 days ago
London
Real Staffing
Salary: £29000 - £39000 per annum + competitive
Posted: 24 days ago