The statistics below represent IT jobs advertised across the England region that had 1st Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 5 May 2016 with a comparison to same period over 2 years.

3 months to
5 May 2016
Same period 2015 Same period 2014
First Line Support Engineer
Rank 739 787 803
Rank change year-on-year
+48 +16
Permanent jobs requiring a 1st Line Support Engineer 166 147 156
As % of all permanent IT jobs located in England 0.17% 0.14% 0.14%
As % of the Job Titles category 0.18% 0.15% 0.15%
Number of salaries quoted 156 119 127
Median salary £22,000 £21,250 £21,000
Median salary % change year-on-year
+3.52% +1.19%
90% offered a salary of more than £18,000 £17,500 £17,500
10% offered a salary of more than £28,000 £29,500 £26,400
UK excluding London median salary £22,000 £20,000 £20,500
% change year-on-year
+10.00% -2.43%
1st Line Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
92453 99453 107485
As % of all permanent IT jobs located in England 96.32% 96.54% 96.48%
Number of salaries quoted 78542 81989 87997
Median salary £47,000 £45,000 £45,000
Median salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support Engineer
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured 1st Line Support Engineer in the job title.

1st Line Support Engineer Jobs Demand Trend in England

1st Line Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the England region.

1st Line Support Engineer Salary Trend in England

1st Line Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 1st Line Support Engineer across the England region over the 3 months to 5 May 2016.

1st Line Support Engineer Salary Histogram in England

1st Line Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Engineer within the England region over the 3 months to 5 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +26 72 £22,500 +9.75% 6
London +10 38 £22,000 -2.22% 1
South West +22 30 £20,500 +17.14% 4
East of England +6 9 £21,250 -3.40% 2
West Midlands -15 7 £22,440 +18.10%
East Midlands +22 5 £20,250 -10.00%
North West +13 4 £18,000 -
Yorkshire +5 1 - - 2
1st Line Support Engineer
UK

1st Line Support Engineer Skill Set
Top 30 Related IT Skills in England

For the 6 months to 5 May 2016, 1st Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 1st Line Support Engineer in the job title.

1 205 (71.18%) Windows
2 147 (51.04%) Active Directory
3 143 (49.65%) Microsoft
4 90 (31.25%) MS Excel
5 77 (26.74%) Windows 7
6 66 (22.92%) VMware
7 60 (20.83%) MS Office
8 56 (19.44%) MS Exchange
9 54 (18.75%) Windows Server
10 46 (15.97%) ITIL
11 44 (15.28%) Windows 8
12 41 (14.24%) TCP/IP
13 40 (13.89%) VMware Infrastructure
14 39 (13.54%) Office 365
15 38 (13.19%) Windows Server 2012
16 37 (12.85%) Firewall
17 34 (11.81%) DNS
18 32 (11.11%) LAN
19 28 (9.72%) WAN
19 28 (9.72%) Cisco
20 25 (8.68%) Security Cleared
21 24 (8.33%) Windows Server 2008
21 24 (8.33%) SLA
21 24 (8.33%) Microsoft Certification
21 24 (8.33%) SQL
22 22 (7.64%) VPN
22 22 (7.64%) Windows 10
22 22 (7.64%) Exchange Server 2010
23 21 (7.29%) VoIP
23 21 (7.29%) SC Cleared

1st Line Support Engineer Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 56 (19.44%) MS Exchange
2 22 (7.64%) Exchange Server 2010
3 20 (6.94%) Exchange Server 2007
3 20 (6.94%) SharePoint
4 19 (6.60%) Skype for Business
5 10 (3.47%) Exchange Server 2013
6 5 (1.74%) Exchange Server 2003
7 4 (1.39%) IIS
8 2 (0.69%) IBM Notes
8 2 (0.69%) SharePoint 2013
9 1 (0.35%) Confluence
Applications
1 90 (31.25%) MS Excel
2 60 (20.83%) MS Office
3 3 (1.04%) MS Visio
4 1 (0.35%) MS PowerPoint
4 1 (0.35%) MS Project
4 1 (0.35%) Spreadsheet
Business Applications
1 9 (3.13%) Dynamics CRM
2 1 (0.35%) Dynamics NAV
2 1 (0.35%) SAP Oil and Gas
Cloud Services
1 39 (13.54%) Office 365
2 12 (4.17%) Microsoft Azure
3 3 (1.04%) Dropbox
4 1 (0.35%) Cloud Computing
Communications & Networking
1 41 (14.24%) TCP/IP
2 37 (12.85%) Firewall
3 34 (11.81%) DNS
4 32 (11.11%) LAN
5 28 (9.72%) WAN
6 22 (7.64%) VPN
7 21 (7.29%) VoIP
8 19 (6.60%) DHCP
9 12 (4.17%) PBX
10 9 (3.13%) Internet
10 9 (3.13%) Skype
10 9 (3.13%) Unified Communications
11 8 (2.78%) WebEx
12 7 (2.43%) SAN
13 6 (2.08%) ADSL
13 6 (2.08%) Wireless
14 5 (1.74%) Wi-Fi
15 2 (0.69%) SMTP
16 1 (0.35%) Broadband
16 1 (0.35%) WLAN
Database & Business Intelligence
1 15 (5.21%) SQL Server
2 7 (2.43%) SQL Server 2008
2 7 (2.43%) SQL Server 2012
3 2 (0.69%) MS Access
4 1 (0.35%) MySQL
4 1 (0.35%) SQL Server 2000
4 1 (0.35%) SQL Server 2005
Development Applications
1 1 (0.35%) JIRA
General
1 19 (6.60%) Finance
2 13 (4.51%) Telecoms
3 4 (1.39%) Banking
3 4 (1.39%) Games
3 4 (1.39%) Law
3 4 (1.39%) Legal
3 4 (1.39%) Marketing
4 2 (0.69%) Electronics
4 2 (0.69%) French Language
5 1 (0.35%) Hebrew Language
5 1 (0.35%) Italian Language
5 1 (0.35%) Manufacturing
5 1 (0.35%) Welsh Language
Libraries, Frameworks & Software Standards
1 10 (3.47%) FIX Protocol
2 6 (2.08%) .NET
3 2 (0.69%) JSON
3 2 (0.69%) XML
3 2 (0.69%) XMPP
4 1 (0.35%) COM
Miscellaneous
1 16 (5.56%) Blackberry
1 16 (5.56%) Driving Licence
2 13 (4.51%) Computer Science
3 12 (4.17%) Data Protection Act
4 10 (3.47%) Fintech
4 10 (3.47%) iPhone
5 6 (2.08%) Analytical Skills
6 5 (1.74%) Data Centre
7 4 (1.39%) Video Conferencing
8 2 (0.69%) Smartphone
9 1 (0.35%) Apple TV
9 1 (0.35%) CMDB
9 1 (0.35%) Digital Media
9 1 (0.35%) EPoS
9 1 (0.35%) Handset
9 1 (0.35%) NHS
9 1 (0.35%) PACS
9 1 (0.35%) Replication
9 1 (0.35%) User Experience
Operating Systems
1 205 (71.18%) Windows
2 77 (26.74%) Windows 7
3 54 (18.75%) Windows Server
4 44 (15.28%) Windows 8
5 38 (13.19%) Windows Server 2012
6 24 (8.33%) Windows Server 2008
7 22 (7.64%) Windows 10
8 20 (6.94%) Windows XP
9 18 (6.25%) Linux
9 18 (6.25%) Windows Server 2003
10 16 (5.56%) Android
11 11 (3.82%) Mac OS X
12 9 (3.13%) Mac OS
13 6 (2.08%) Apple iOS
14 2 (0.69%) CentOS
14 2 (0.69%) Debian
14 2 (0.69%) Red Hat Enterprise Linux
14 2 (0.69%) Ubuntu
15 1 (0.35%) Kali Linux
15 1 (0.35%) Windows Vista
Processes & Methodologies
1 46 (15.97%) ITIL
2 14 (4.86%) Data Protection
3 12 (4.17%) Capacity Planning
3 12 (4.17%) CRM
3 12 (4.17%) Incident Management
4 11 (3.82%) E-Commerce
4 11 (3.82%) Service Management
5 10 (3.47%) Electronic Trading
5 10 (3.47%) Mobile Device Management
6 8 (2.78%) High Availability
7 6 (2.08%) Time Management
8 5 (1.74%) Software Delivery
8 5 (1.74%) Ticket Management
9 4 (1.39%) Root Cause Analysis
10 3 (1.04%) Migration
10 3 (1.04%) Network Architecture
10 3 (1.04%) Software Deployment
10 3 (1.04%) Software Testing
11 2 (0.69%) Business Intelligence
11 2 (0.69%) Web Development
Programming Languages
1 24 (8.33%) SQL
2 12 (4.17%) C
3 6 (2.08%) VB
4 4 (1.39%) C#
5 2 (0.69%) Java
6 1 (0.35%) PowerShell
6 1 (0.35%) VBA
Qualifications
1 25 (8.68%) Security Cleared
2 24 (8.33%) Microsoft Certification
3 21 (7.29%) SC Cleared
4 20 (6.94%) Degree
5 18 (6.25%) MCSE
6 17 (5.90%) MCP
7 14 (4.86%) A+ Certification
8 12 (4.17%) Network+ Certification
9 11 (3.82%) MCTS
10 10 (3.47%) CCNA
10 10 (3.47%) Cisco Certification
11 9 (3.13%) MCITP
12 8 (2.78%) ACTC
12 8 (2.78%) HNC
13 6 (2.08%) MCSA
14 4 (1.39%) MCDST
15 3 (1.04%) CCENT
15 3 (1.04%) DV Cleared
15 3 (1.04%) ITIL Foundation Certificate
16 2 (0.69%) ITIL Certification
Quality Assurance & Compliance
1 24 (8.33%) SLA
2 2 (0.69%) Data Quality
3 1 (0.35%) DICOM
System Software
1 147 (51.04%) Active Directory
2 40 (13.89%) VMware Infrastructure
3 19 (6.60%) Hyper-V
4 4 (1.39%) VMware ESX
5 3 (1.04%) Terminal Server
5 3 (1.04%) Terminal Services
6 2 (0.69%) XenDesktop
7 1 (0.35%) vSphere
7 1 (0.35%) XenApp
Systems Management
1 8 (2.78%) Microsoft Data Protection Manager
1 8 (2.78%) SCOM
2 5 (1.74%) SCCM
3 3 (1.04%) SCSM
3 3 (1.04%) SCVMM
4 1 (0.35%) Backup Exec
4 1 (0.35%) Cisco CUCM
4 1 (0.35%) DameWare
4 1 (0.35%) Perfmon
4 1 (0.35%) WSUS
Vendors
1 143 (49.65%) Microsoft
2 66 (22.92%) VMware
3 28 (9.72%) Cisco
4 19 (6.60%) Citrix
5 17 (5.90%) Apple
6 12 (4.17%) WatchGuard
7 9 (3.13%) HP
7 9 (3.13%) Juniper
8 7 (2.43%) Avaya
9 6 (2.08%) Mitel
10 4 (1.39%) NetApp
11 3 (1.04%) Aastra
11 3 (1.04%) BT
11 3 (1.04%) CommVault
11 3 (1.04%) Dell
11 3 (1.04%) Draytek
11 3 (1.04%) EMC
11 3 (1.04%) NEC
11 3 (1.04%) Panasonic
11 3 (1.04%) SolarWinds
Guildford, Surrey
Spectrum IT Recruitment (South) Ltd
Salary: £16000 - £20000 per annum + training & benefits
Posted: 57 minutes ago
Fareham, Hampshire
Global Technology Solutions Ltd
Salary: £17000 - £21000 per annum
Posted: 6 hours ago
Plymouth
Computer Futures
Salary: £22000 - £24000 per annum + competitive
Posted: 8 hours ago
Cornwall
Computer Futures
Salary: £22000 - £24000 per annum + competitive
Posted: 9 hours ago
Guildford
Spectrum IT
Salary: £16000 - £20000 per annum + training & benefits
Posted: 13 hours ago
City, London
The Nucleus Group
Posted: 2 days ago
Hatfield, Hertfordshire
Understanding Recruitment
Salary: £18000 - £24000 per annum + Bens + 5K shift
Posted: 3 days ago
Redruth, Cornwall
Global Technology Solutions Ltd
Salary: £20000 per annum
Posted: 5 days ago
Watford, Hertfordshire
Talent International
Salary: £18000 - £22000 per annum
Posted: 5 days ago
Kent
Comtecs
Salary: £14000 - £15000 Per Annum +Benefits
Posted: 6 days ago
Hull, North Humberside
Go IT Recruitment Ltd
Salary: From £18,000 to £20,000 per annum + 25 days holiday, BUPA, Life assura
Posted: 6 days ago
Southampton
Spectrum IT
Salary: £18000 - £19000 per annum
Posted: 21 days ago