The statistics below represent IT jobs advertised across the England region that had 1st Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 10 December 2016 with a comparison to same period over 2 years.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
First Line Support Engineer
Rank 792 817 799
Rank change year-on-year
+25 -18
Permanent jobs requiring a 1st Line Support Engineer 85 121 140
As % of all permanent IT jobs located in England 0.10% 0.12% 0.13%
As % of the Job Titles category 0.10% 0.13% 0.14%
Number of salaries quoted 82 110 132
Median salary £23,000 £22,500 £21,500
Median salary % change year-on-year
+2.22% +4.65%
90% offered a salary of more than £19,100 £18,500 £17,600
10% offered a salary of more than £32,500 £27,500 £25,000
UK excluding London median salary £22,500 £21,500 £19,500
% change year-on-year
+4.65% +10.25%
1st Line Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
81095 95808 102984
As % of all permanent IT jobs located in England 96.50% 96.64% 96.62%
Number of salaries quoted 67904 80693 85946
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,500 £26,000
10% offered a salary of more than £75,000 £69,000 £70,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

1st Line Support Engineer
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured 1st Line Support Engineer in the job title.

1st Line Support Engineer Jobs Demand Trend in England

1st Line Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the England region.

1st Line Support Engineer Salary Trend in England

1st Line Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 1st Line Support Engineer across the England region over the 3 months to 10 December 2016.

1st Line Support Engineer Salary Histogram in England

1st Line Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Engineer within the England region over the 3 months to 10 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +43 42 £22,500 +2.27% 2
London +35 31 £30,000 +25.00% 1
West Midlands -12 4 £18,500 -5.12% 2
East of England +20 2 £20,500 -8.88% 2
North West -19 2 £21,000 -3.44% 1
North East - 2 £19,500 -
South West +9 1 £23,000 +24.32%
East Midlands +4 1 £18,000 -
1st Line Support Engineer
UK

1st Line Support Engineer Skill Set
Top 30 Related IT Skills in England

For the 6 months to 10 December 2016, 1st Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 1st Line Support Engineer in the job title.

1 152 (81.72%) Windows
2 103 (55.38%) Microsoft
3 88 (47.31%) Active Directory
4 64 (34.41%) MS Excel
5 53 (28.49%) Windows Server
6 51 (27.42%) VMware
7 47 (25.27%) MS Exchange
8 42 (22.58%) Windows 7
8 42 (22.58%) Windows 8
9 40 (21.51%) Linux
10 38 (20.43%) MS Office
11 37 (19.89%) Firewall
12 34 (18.28%) ITIL
13 27 (14.52%) Citrix
14 26 (13.98%) Cisco
14 26 (13.98%) TCP/IP
14 26 (13.98%) VMware Infrastructure
15 24 (12.90%) Apple
15 24 (12.90%) Windows XP
16 23 (12.37%) LAN
17 21 (11.29%) WAN
18 20 (10.75%) Blackberry
18 20 (10.75%) Windows 10
19 19 (10.22%) Telecoms
19 19 (10.22%) VoIP
19 19 (10.22%) Degree
20 18 (9.68%) Mac OS
20 18 (9.68%) SLA
21 16 (8.60%) Internet
22 15 (8.06%) Exchange Server 2013

1st Line Support Engineer Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 47 (25.27%) MS Exchange
2 15 (8.06%) Exchange Server 2003
2 15 (8.06%) Exchange Server 2013
3 6 (3.23%) Exchange Server 2010
4 5 (2.69%) Skype for Business
5 4 (2.15%) IIS
5 4 (2.15%) SharePoint
6 2 (1.08%) Exchange Server 2007
7 1 (0.54%) Blackberry Enterprise Server
7 1 (0.54%) IBM Domino
7 1 (0.54%) IBM Notes
Applications
1 64 (34.41%) MS Excel
2 38 (20.43%) MS Office
3 2 (1.08%) InfoPath
3 2 (1.08%) MS PowerPoint
4 1 (0.54%) MS Visio
4 1 (0.54%) Spreadsheet
Business Applications
1 5 (2.69%) SAP Oil and Gas
2 2 (1.08%) Dynamics CRM
Cloud Services
1 11 (5.91%) Office 365
2 1 (0.54%) Amazon AWS
Communications & Networking
1 37 (19.89%) Firewall
2 26 (13.98%) TCP/IP
3 23 (12.37%) LAN
4 21 (11.29%) WAN
5 19 (10.22%) VoIP
6 16 (8.60%) Internet
7 10 (5.38%) VPN
8 9 (4.84%) NAS
9 7 (3.76%) DNS
9 7 (3.76%) SAN
10 6 (3.23%) DHCP
10 6 (3.23%) Wireless
11 5 (2.69%) Remote Desktop
12 4 (2.15%) ADSL
13 3 (1.61%) Unified Communications
14 2 (1.08%) Network Security
14 2 (1.08%) Skype
14 2 (1.08%) Wi-Fi
15 1 (0.54%) IP Telephony
15 1 (0.54%) PBX
Database & Business Intelligence
1 10 (5.38%) MySQL
2 4 (2.15%) SQL Server
3 2 (1.08%) Relational Database
3 2 (1.08%) SQL Server 2008
3 2 (1.08%) SQL Server 2012
4 1 (0.54%) Data Mining
4 1 (0.54%) Oracle Reports
4 1 (0.54%) PostgreSQL
4 1 (0.54%) RDBMS
Development Applications
1 1 (0.54%) ProC
General
1 19 (10.22%) Telecoms
2 15 (8.06%) Finance
3 10 (5.38%) Marketing
4 9 (4.84%) Legal
5 7 (3.76%) Manufacturing
6 6 (3.23%) Games
7 5 (2.69%) Electronics
8 3 (1.61%) French Language
9 2 (1.08%) German Language
10 1 (0.54%) Advertising
10 1 (0.54%) Law
Libraries, Frameworks & Software Standards
1 4 (2.15%) HTML
2 3 (1.61%) .NET
3 1 (0.54%) COM
Miscellaneous
1 20 (10.75%) Blackberry
2 15 (8.06%) Video Conferencing
3 8 (4.30%) iPhone
3 8 (4.30%) Smartphone
4 7 (3.76%) Computer Science
4 7 (3.76%) iPad
5 5 (2.69%) Analytical Skills
6 4 (2.15%) Mathematics
6 4 (2.15%) Replication
7 3 (1.61%) Client/Server
7 3 (1.61%) Data Centre
7 3 (1.61%) Driving Licence
7 3 (1.61%) NHS
8 2 (1.08%) PACS
9 1 (0.54%) CCTV
9 1 (0.54%) Management Information System
9 1 (0.54%) User Experience
Operating Systems
1 152 (81.72%) Windows
2 53 (28.49%) Windows Server
3 42 (22.58%) Windows 7
3 42 (22.58%) Windows 8
4 40 (21.51%) Linux
5 24 (12.90%) Windows XP
6 20 (10.75%) Windows 10
7 18 (9.68%) Mac OS
8 11 (5.91%) Mac OS X
9 10 (5.38%) Windows Server 2008
9 10 (5.38%) Windows Server 2012
10 6 (3.23%) Unix
10 6 (3.23%) VMS
11 5 (2.69%) Windows Server 2003
12 3 (1.61%) Android
12 3 (1.61%) Apple iOS
13 1 (0.54%) Windows Vista
Processes & Methodologies
1 34 (18.28%) ITIL
2 15 (8.06%) E-Commerce
3 10 (5.38%) Asset Management
4 7 (3.76%) Root Cause Analysis
4 7 (3.76%) Time Management
5 6 (3.23%) Business Intelligence
6 5 (2.69%) CRM
6 5 (2.69%) Digital Marketing
6 5 (2.69%) Programme Management
6 5 (2.69%) Project Management
6 5 (2.69%) Server Building
6 5 (2.69%) Ticket Management
7 4 (2.15%) Migration
8 3 (1.61%) Incident Management
8 3 (1.61%) SDLC
9 2 (1.08%) Data Migration
9 2 (1.08%) High Availability
9 2 (1.08%) Mobile Device Management
9 2 (1.08%) Patch Management
9 2 (1.08%) Software Engineering
Programming Languages
1 13 (6.99%) SQL
2 4 (2.15%) JavaScript
3 3 (1.61%) C
4 2 (1.08%) VB
5 1 (0.54%) Java
5 1 (0.54%) VB.NET
5 1 (0.54%) VBA
Qualifications
1 19 (10.22%) Degree
2 14 (7.53%) Cisco Certification
3 13 (6.99%) CCNA
4 8 (4.30%) Microsoft Certification
5 6 (3.23%) A+ Certification
5 6 (3.23%) CCENT
5 6 (3.23%) CCNP
6 5 (2.69%) MCP
6 5 (2.69%) Network+ Certification
7 4 (2.15%) ITIL Foundation Certificate
8 3 (1.61%) MCSE
8 3 (1.61%) MCTS
9 1 (0.54%) Avaya Certification
9 1 (0.54%) DBS Check
9 1 (0.54%) HND
9 1 (0.54%) MCDST
9 1 (0.54%) SAP Certification
9 1 (0.54%) SC Cleared
9 1 (0.54%) Security Cleared
Quality Assurance & Compliance
1 18 (9.68%) SLA
2 1 (0.54%) Data Quality
2 1 (0.54%) ISO 9001
2 1 (0.54%) ISO/IEC 27001
2 1 (0.54%) ISO22301
System Software
1 88 (47.31%) Active Directory
2 26 (13.98%) VMware Infrastructure
3 4 (2.15%) Terminal Server
4 2 (1.08%) Hyper-V
4 2 (1.08%) XenDesktop
5 1 (0.54%) BitLocker
5 1 (0.54%) vSphere
5 1 (0.54%) XenApp
Systems Management
1 5 (2.69%) Nagios
2 3 (1.61%) Cisco CUCM
3 2 (1.08%) Backup Exec
3 2 (1.08%) Microsoft Data Protection Manager
3 2 (1.08%) Norton AntiVirus
3 2 (1.08%) SCCM
3 2 (1.08%) SCOM
4 1 (0.54%) AirWatch
Vendors
1 103 (55.38%) Microsoft
2 51 (27.42%) VMware
3 27 (14.52%) Citrix
4 26 (13.98%) Cisco
5 24 (12.90%) Apple
6 9 (4.84%) HP
7 6 (3.23%) SAP
8 5 (2.69%) EMC
8 5 (2.69%) NetApp
9 4 (2.15%) ServiceNow
10 2 (1.08%) Avaya
10 2 (1.08%) Facebook
10 2 (1.08%) Symantec
10 2 (1.08%) Veeam
11 1 (0.54%) IBM
11 1 (0.54%) LexisNexis
11 1 (0.54%) Lotus
11 1 (0.54%) Oracle
11 1 (0.54%) Remedy
11 1 (0.54%) Salesforce.com
Solihull, West Midlands (County)
Owen Daniels Consultancy
Salary: Up to £23,100 per annum Up to £23,100 +benefits
Posted: 21 hours ago
Surrey
HAYS INFORMATION TECHNOLOGY
Salary: £22000.00 - £25000.00 per annum + benefits
Posted: 2 days ago
Loughton, Essex
techfolk Ltd
Salary: Up to £24,000 per annum negotiable
Posted: 20 hours ago
Guildford
Hays Specialist Recruitment Ltd
Salary: £20000.00 - £25000.00 per annum + benefits
Posted: 9 days ago
London
Recruitment Genius Ltd
Salary: £18000 - £24000 per annum
Posted: 16 days ago
Manchester, Lancashire
Connected IT
Salary: £20000.00 per annum + Benefits
Posted: 8 days ago
Birmingham
Hays Specialist Recruitment Ltd
Salary: £16000.00 per annum
Posted: 18 days ago
Loughton, Essex
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Salary: From £18,000 to £20,000 per annum
Posted: 25 days ago