The statistics below represent IT jobs advertised across the England region that had 1st Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 September 2016 with a comparison to same period over 2 years.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
First Line Support Engineer
Rank 777 782 820
Rank change year-on-year
+5 +38
Permanent jobs requiring a 1st Line Support Engineer 103 149 129
As % of all permanent IT jobs located in England 0.11% 0.15% 0.12%
As % of the Job Titles category 0.12% 0.15% 0.13%
Number of salaries quoted 94 139 119
Median salary £22,500 £22,000 £21,000
Median salary % change year-on-year
+2.27% +4.76%
90% offered a salary of more than £18,000 £18,500 £17,500
10% offered a salary of more than £30,000 £27,000 £24,000
UK excluding London median salary £22,500 £21,500 £21,000
% change year-on-year
+4.65% +2.38%
1st Line Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
86621 97333 101655
As % of all permanent IT jobs located in England 96.30% 96.27% 96.41%
Number of salaries quoted 73029 81887 82956
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £69,000 £70,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

1st Line Support Engineer
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured 1st Line Support Engineer in the job title.

1st Line Support Engineer Jobs Demand Trend in England

1st Line Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the England region.

1st Line Support Engineer Salary Trend in England

1st Line Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 1st Line Support Engineer across the England region over the 3 months to 27 September 2016.

1st Line Support Engineer Salary Histogram in England

1st Line Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Engineer within the England region over the 3 months to 27 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +17 50 £22,750 +3.40% 4
London +35 31 £22,500 - 4
West Midlands -17 8 £20,000 -27.27%
East of England +18 6 £22,250 - 2
South West -10 5 £21,000 +2.43% 1
North West +3 2 £15,250 -27.38% 1
East Midlands +10 1 - -
1st Line Support Engineer
UK

1st Line Support Engineer Skill Set
Top 30 Related IT Skills in England

For the 6 months to 27 September 2016, 1st Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 1st Line Support Engineer in the job title.

1 176 (72.13%) Windows
2 112 (45.90%) Active Directory
3 108 (44.26%) Microsoft
4 75 (30.74%) MS Excel
5 60 (24.59%) MS Exchange
6 52 (21.31%) Windows Server
7 51 (20.90%) VMware
8 50 (20.49%) MS Office
9 47 (19.26%) Windows 7
9 47 (19.26%) Windows 8
10 46 (18.85%) TCP/IP
11 40 (16.39%) Citrix
11 40 (16.39%) LAN
12 39 (15.98%) ITIL
13 38 (15.57%) Cisco
14 36 (14.75%) WAN
15 34 (13.93%) Linux
15 34 (13.93%) Firewall
16 30 (12.30%) Blackberry
16 30 (12.30%) DNS
17 28 (11.48%) DHCP
18 25 (10.25%) SLA
19 24 (9.84%) Windows Server 2008
20 23 (9.43%) Windows XP
21 22 (9.02%) Windows Server 2012
22 21 (8.61%) Degree
23 19 (7.79%) SQL
23 19 (7.79%) Exchange Server 2013
24 18 (7.38%) Windows 10
24 18 (7.38%) VoIP

1st Line Support Engineer Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 60 (24.59%) MS Exchange
2 19 (7.79%) Exchange Server 2013
3 13 (5.33%) Exchange Server 2003
4 12 (4.92%) Exchange Server 2010
5 8 (3.28%) Exchange Server 2007
6 7 (2.87%) IIS
7 6 (2.46%) SharePoint
8 5 (2.05%) Skype for Business
9 3 (1.23%) IBM Notes
10 2 (0.82%) Apache
10 2 (0.82%) CMS
11 1 (0.41%) Blackberry Enterprise Server
11 1 (0.41%) IBM Domino
Applications
1 75 (30.74%) MS Excel
2 50 (20.49%) MS Office
3 3 (1.23%) MS PowerPoint
4 2 (0.82%) MS Visio
5 1 (0.41%) MS Project
5 1 (0.41%) Spreadsheet
Business Applications
1 5 (2.05%) SAP Oil and Gas
2 2 (0.82%) Dynamics CRM
Cloud Services
1 17 (6.97%) Office 365
2 7 (2.87%) Microsoft Azure
3 3 (1.23%) Amazon AWS
Communications & Networking
1 46 (18.85%) TCP/IP
2 40 (16.39%) LAN
3 36 (14.75%) WAN
4 34 (13.93%) Firewall
5 30 (12.30%) DNS
6 28 (11.48%) DHCP
7 18 (7.38%) VoIP
8 17 (6.97%) Internet
9 13 (5.33%) ADSL
9 13 (5.33%) VPN
10 9 (3.69%) Wireless
11 8 (3.28%) PBX
12 6 (2.46%) SAN
13 3 (1.23%) NAS
13 3 (1.23%) Remote Desktop
13 3 (1.23%) Structured Cabling
13 3 (1.23%) WebEx
14 2 (0.82%) Network Security
14 2 (0.82%) Skype
14 2 (0.82%) Unified Communications
Database & Business Intelligence
1 11 (4.51%) MySQL
1 11 (4.51%) SQL Server
2 6 (2.46%) SQL Server 2008
2 6 (2.46%) SQL Server 2012
3 3 (1.23%) SQL Server 2000
3 3 (1.23%) SQL Server 2005
4 2 (0.82%) Relational Database
5 1 (0.41%) Data Mining
5 1 (0.41%) MS Access
5 1 (0.41%) Oracle Reports
5 1 (0.41%) PostgreSQL
5 1 (0.41%) RDBMS
Development Applications
1 1 (0.41%) ProC
General
1 17 (6.97%) Telecoms
2 9 (3.69%) Finance
3 6 (2.46%) Manufacturing
3 6 (2.46%) Marketing
4 5 (2.05%) Electronics
5 4 (1.64%) Games
6 2 (0.82%) French Language
6 2 (0.82%) German Language
6 2 (0.82%) Law
7 1 (0.41%) Advertising
7 1 (0.41%) Legal
7 1 (0.41%) Retail
7 1 (0.41%) Welsh Language
Libraries, Frameworks & Software Standards
1 8 (3.28%) HTML
2 3 (1.23%) .NET
3 2 (0.82%) CSS
3 2 (0.82%) Web Services
4 1 (0.41%) COM
Miscellaneous
1 30 (12.30%) Blackberry
2 16 (6.56%) iPhone
3 13 (5.33%) Analytical Skills
4 12 (4.92%) Driving Licence
5 10 (4.10%) Computer Science
6 7 (2.87%) Data Protection Act
7 6 (2.46%) Replication
8 4 (1.64%) Video Conferencing
9 3 (1.23%) Data Centre
9 3 (1.23%) Smartphone
10 2 (0.82%) Mathematics
11 1 (0.41%) CCTV
11 1 (0.41%) Client/Server
11 1 (0.41%) EPoS
11 1 (0.41%) Handset
11 1 (0.41%) iPad
11 1 (0.41%) Management Information System
11 1 (0.41%) NHS
11 1 (0.41%) User Experience
Operating Systems
1 176 (72.13%) Windows
2 52 (21.31%) Windows Server
3 47 (19.26%) Windows 7
3 47 (19.26%) Windows 8
4 34 (13.93%) Linux
5 24 (9.84%) Windows Server 2008
6 23 (9.43%) Windows XP
7 22 (9.02%) Windows Server 2012
8 18 (7.38%) Android
8 18 (7.38%) Windows 10
9 16 (6.56%) Mac OS
10 9 (3.69%) Windows Server 2003
11 8 (3.28%) Mac OS X
12 6 (2.46%) VMS
13 5 (2.05%) Unix
14 4 (1.64%) Apple iOS
15 1 (0.41%) Windows 2000
15 1 (0.41%) Windows Vista
Processes & Methodologies
1 39 (15.98%) ITIL
2 15 (6.15%) E-Commerce
2 15 (6.15%) Mobile Device Management
3 11 (4.51%) Ticket Management
4 10 (4.10%) Data Protection
5 7 (2.87%) Capacity Planning
6 6 (2.46%) Business Intelligence
7 5 (2.05%) Digital Marketing
7 5 (2.05%) Programme Management
7 5 (2.05%) Server Building
7 5 (2.05%) Time Management
8 4 (1.64%) CRM
8 4 (1.64%) High Availability
8 4 (1.64%) Line Management
8 4 (1.64%) Migration
8 4 (1.64%) Network Architecture
8 4 (1.64%) Service Delivery
8 4 (1.64%) Service Management
9 3 (1.23%) Asset Management
9 3 (1.23%) Disaster Recovery
Programming Languages
1 19 (7.79%) SQL
2 10 (4.10%) C
3 7 (2.87%) VB
4 5 (2.05%) C#
4 5 (2.05%) JavaScript
5 3 (1.23%) Java
6 2 (0.82%) PHP
7 1 (0.41%) VB.NET
7 1 (0.41%) VBA
Qualifications
1 21 (8.61%) Degree
2 17 (6.97%) Microsoft Certification
3 16 (6.56%) A+ Certification
3 16 (6.56%) MCP
4 15 (6.15%) Cisco Certification
5 14 (5.74%) CCNA
6 12 (4.92%) CCENT
6 12 (4.92%) Network+ Certification
7 11 (4.51%) ITIL Foundation Certificate
8 8 (3.28%) MCSE
9 7 (2.87%) MCSA
10 6 (2.46%) CCNP
10 6 (2.46%) SC Cleared
10 6 (2.46%) Security Cleared
11 5 (2.05%) MCTS
12 3 (1.23%) DBS Check
12 3 (1.23%) DV Cleared
12 3 (1.23%) ITIL Certification
12 3 (1.23%) MCITP
13 1 (0.41%) SAP Certification
Quality Assurance & Compliance
1 25 (10.25%) SLA
2 4 (1.64%) Data Quality
3 1 (0.41%) ISO 9001
3 1 (0.41%) ISO/IEC 27001
3 1 (0.41%) ISO22301
System Software
1 112 (45.90%) Active Directory
2 16 (6.56%) VMware Infrastructure
3 11 (4.51%) Terminal Server
4 5 (2.05%) XenApp
5 4 (1.64%) Hyper-V
6 3 (1.23%) XenDesktop
7 2 (0.82%) Virtual Servers
7 2 (0.82%) vSphere
8 1 (0.41%) BitLocker
Systems Management
1 5 (2.05%) Nagios
2 3 (1.23%) Cisco CUCM
2 3 (1.23%) DameWare
2 3 (1.23%) Perfmon
3 2 (0.82%) Backup Exec
3 2 (0.82%) Microsoft Data Protection Manager
3 2 (0.82%) Norton AntiVirus
3 2 (0.82%) SCCM
3 2 (0.82%) SCOM
4 1 (0.41%) AirWatch
4 1 (0.41%) SCSM
4 1 (0.41%) SCVMM
Vendors
1 108 (44.26%) Microsoft
2 51 (20.90%) VMware
3 40 (16.39%) Citrix
4 38 (15.57%) Cisco
5 18 (7.38%) Apple
5 18 (7.38%) HP
6 12 (4.92%) EMC
6 12 (4.92%) NetApp
7 7 (2.87%) WatchGuard
8 6 (2.46%) SAP
9 5 (2.05%) Mitel
10 4 (1.64%) ServiceNow
11 3 (1.23%) Aastra
11 3 (1.23%) IBM
11 3 (1.23%) Symantec
11 3 (1.23%) Veeam
12 2 (0.82%) BT
12 2 (0.82%) Dell
12 2 (0.82%) Draytek
12 2 (0.82%) NEC
London
Venturi
Salary: £30000 - £32000 per annum + Benefits
Posted: 5 days ago
London
TLP Consultancy Ltd.
Salary: £30000 - £35000 per annum
Posted: 4 days ago
Camberley, Surrey, United Kingdom
XIST4 Recruitment
Salary: £25-30,000 + Fantastic Bens
Posted: 12 days ago
London
Venturi
Salary: £30000 per annum + Benefits
Posted: 8 days ago
Wigan, Lancashire
Uniting Ambition
Salary: £18k - 20k per year
Posted: 6 days ago
Basingstoke
Spectrum IT
Salary: £18000 - £20000 per annum
Posted: 18 days ago
Wokingham, Berkshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + bonus + benefits
Posted: 4 days ago
Camberley, Surrey, United Kingdom
XIST4 Recruitment
Salary: £25,000 + Fantastic Benefits
Posted: 18 days ago