The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
First Line Support Engineer
Rank 778 765 828
Rank change year-on-year
-13 +63
Permanent jobs requiring a 1st Line Support Engineer 110 88 61
As % of all permanent IT jobs located in England 0.10% 0.088% 0.055%
As % of the Job Titles category 0.11% 0.094% 0.058%
Number of salaries quoted 99 81 54
Average salary £21,000 £20,000 £20,000
Average salary % change year-on-year
+5.00% -
90% offered a salary of more than £17,500 £17,500 £17,250
10% offered a salary of more than £26,000 £24,000 £25,000
UK excluding London average salary £21,000 £19,000 £20,000
% change year-on-year
+10.52% -5.00%
1st Line Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
102569 93780 105055
As % of all permanent IT jobs located in England 94.38% 94.22% 95.25%
Number of salaries quoted 83761 78507 90409
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

1st Line Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in England

1st Line Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the England region.

1st Line Support Engineer Salary Trend in England

1st Line Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 1st Line Support Engineer across the England region over the 3 months to 29 August 2014.

1st Line Support Engineer Salary Histogram in England

1st Line Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the England region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +11 74 £21,000 +6.32% 4
London -3 20 £22,500 -6.25%
North West -15 5 £19,500 +21.87%
South West -16 4 £18,250 -8.75% 2
Yorkshire -45 4 £16,000 -11.11% 2
East of England -15 3 £22,500 +7.14%
1st Line Support Engineer
UK

1st Line Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 29 August 2014, IT jobs across the England region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 164 (76.64%) Windows
2 114 (53.27%) Microsoft
3 112 (52.34%) Active Directory
4 93 (43.46%) MS Office
5 83 (38.79%) MS Excel
6 72 (33.64%) Windows 7
7 67 (31.31%) TCP/IP
8 63 (29.44%) MS Exchange
9 54 (25.23%) ITIL
9 54 (25.23%) VMware
10 42 (19.63%) VMware Infrastructure
11 41 (19.16%) Windows Server 2008
11 41 (19.16%) Windows XP
12 36 (16.82%) Firewall
13 34 (15.89%) Linux
14 30 (14.02%) Windows 8
14 30 (14.02%) Windows Server 2012
15 26 (12.15%) Windows Server 2003
16 24 (11.21%) Internet
16 24 (11.21%) Microsoft Certification
17 23 (10.75%) Citrix
18 22 (10.28%) DNS
18 22 (10.28%) SQL Server
18 22 (10.28%) Exchange Server 2010
19 21 (9.81%) VPN
20 19 (8.88%) Cisco
20 19 (8.88%) SQL
20 19 (8.88%) Exchange Server 2003
21 17 (7.94%) SLA
21 17 (7.94%) Security Cleared

1st Line Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 29 August 2014, IT jobs across the England region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 63 (29.44%) MS Exchange
2 22 (10.28%) Exchange Server 2010
3 19 (8.88%) Exchange Server 2003
4 13 (6.07%) Exchange Server 2013
5 9 (4.21%) Exchange Server 2007
5 9 (4.21%) IBM Notes
6 4 (1.87%) SharePoint
7 2 (0.93%) Lync
8 1 (0.47%) IIS
8 1 (0.47%) Tomcat
8 1 (0.47%) Jetty
Applications
1 93 (43.46%) MS Office
2 83 (38.79%) MS Excel
3 3 (1.40%) MS PowerPoint
Business Applications
1 4 (1.87%) SalesLogix
1 4 (1.87%) Dynamics NAV
1 4 (1.87%) Dynamics CRM
1 4 (1.87%) Dynamics AX
2 1 (0.47%) Maximo
2 1 (0.47%) SAP Oil and Gas
Cloud Services
1 2 (0.93%) Office 365
2 1 (0.47%) Cloud Computing
Communications & Networking
1 67 (31.31%) TCP/IP
2 36 (16.82%) Firewall
3 24 (11.21%) Internet
4 22 (10.28%) DNS
5 21 (9.81%) VPN
6 15 (7.01%) LAN
7 12 (5.61%) WAN
8 9 (4.21%) DHCP
9 6 (2.80%) Cisco PIX
9 6 (2.80%) Cisco ASA
10 5 (2.34%) SAN
11 3 (1.40%) VoIP
12 1 (0.47%) ADSL
12 1 (0.47%) Broadband
12 1 (0.47%) ISDN
12 1 (0.47%) Wireless
Database & Business Intelligence
1 22 (10.28%) SQL Server
2 1 (0.47%) SQL Server 2008
Development Applications
1 1 (0.47%) Hudson
General
1 9 (4.21%) Finance
2 6 (2.80%) Telecoms
3 3 (1.40%) Manufacturing
3 3 (1.40%) Billing
4 2 (0.93%) Banking
4 2 (0.93%) Multimedia
5 1 (0.47%) Marketing
5 1 (0.47%) Legal
5 1 (0.47%) Financial Institution
5 1 (0.47%) Electronics
Libraries, Frameworks & Software Standards
1 2 (0.93%) CSS
2 1 (0.47%) .NET
2 1 (0.47%) J2EE
2 1 (0.47%) ASP.NET
Miscellaneous
1 12 (5.61%) Blackberry
2 9 (4.21%) Management Information System
3 4 (1.87%) Computer Science
3 4 (1.87%) Fat Client
3 4 (1.87%) Thin Client
4 1 (0.47%) Video Conferencing
4 1 (0.47%) iPhone
4 1 (0.47%) EqualLogic
4 1 (0.47%) Enterprise Storage
4 1 (0.47%) Mathematics
4 1 (0.47%) DTV
Operating Systems
1 164 (76.64%) Windows
2 72 (33.64%) Windows 7
3 41 (19.16%) Windows XP
3 41 (19.16%) Windows Server 2008
4 34 (15.89%) Linux
5 30 (14.02%) Windows 8
5 30 (14.02%) Windows Server 2012
6 26 (12.15%) Windows Server 2003
7 11 (5.14%) SUSE
7 11 (5.14%) Debian
7 11 (5.14%) Ubuntu
7 11 (5.14%) CentOS
7 11 (5.14%) Red Hat Enterprise Linux
8 8 (3.74%) Mac OS
9 5 (2.34%) Windows Vista
9 5 (2.34%) Windows 2000
10 4 (1.87%) Android
11 3 (1.40%) Mac OS X
12 1 (0.47%) Windows 2000 Server
12 1 (0.47%) Windows NT
Processes & Methodologies
1 54 (25.23%) ITIL
2 15 (7.01%) CRM
3 14 (6.54%) Kalman Filter
4 9 (4.21%) Service Management
5 8 (3.74%) E-Commerce
6 7 (3.27%) Service Delivery
7 6 (2.80%) Change Management
7 6 (2.80%) Incident Management
8 5 (2.34%) Continuous Improvement
9 3 (1.40%) Change Control
10 2 (0.93%) Project Planning
11 1 (0.47%) Technical Architecture
11 1 (0.47%) Load Balancing
11 1 (0.47%) Problem Management
11 1 (0.47%) Digital Marketing
11 1 (0.47%) Time Management
11 1 (0.47%) Waterfall
11 1 (0.47%) Network Management
11 1 (0.47%) Migration
11 1 (0.47%) Programme Management
Programming Languages
1 19 (8.88%) SQL
2 11 (5.14%) C
3 5 (2.34%) VBA
4 3 (1.40%) C#
5 1 (0.47%) Java
5 1 (0.47%) Perl
5 1 (0.47%) Python
5 1 (0.47%) Ruby
5 1 (0.47%) Bash Shell
Qualifications
1 24 (11.21%) Microsoft Certification
2 17 (7.94%) Security Cleared
3 16 (7.48%) MCP
4 14 (6.54%) MCSA
5 12 (5.61%) CCNA
5 12 (5.61%) Cisco Certification
6 11 (5.14%) MCSE
7 10 (4.67%) MCTS
7 10 (4.67%) Degree
8 9 (4.21%) A+ Certification
9 6 (2.80%) CCSA
9 6 (2.80%) JNCIA
10 5 (2.34%) SC Cleared
11 4 (1.87%) MCITP
11 4 (1.87%) Network+ Certification
12 3 (1.40%) MCDST
13 2 (0.93%) ITIL Certification
14 1 (0.47%) SAP Certification
14 1 (0.47%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 17 (7.94%) SLA
2 4 (1.87%) ISO 9001
3 2 (0.93%) ISO/IEC 27001
3 2 (0.93%) QA
System Software
1 112 (52.34%) Active Directory
2 42 (19.63%) VMware Infrastructure
3 7 (3.27%) Terminal Services
4 6 (2.80%) Terminal Server
4 6 (2.80%) XenApp
5 2 (0.93%) Hyper-V
5 2 (0.93%) Citrix Presentation Server
5 2 (0.93%) XenDesktop
5 2 (0.93%) vSphere
6 1 (0.47%) XenServer
Systems Management
1 9 (4.21%) SCCM
2 5 (2.34%) Backup Exec
3 4 (1.87%) Norton AntiVirus
Vendors
1 114 (53.27%) Microsoft
2 54 (25.23%) VMware
3 23 (10.75%) Citrix
4 19 (8.88%) Cisco
5 12 (5.61%) HP
6 11 (5.14%) Red Hat
7 8 (3.74%) IBM
7 8 (3.74%) Remedy
8 7 (3.27%) SonicWALL
8 7 (3.27%) Dell
9 6 (2.80%) Juniper
9 6 (2.80%) CheckPoint
9 6 (2.80%) Trend Micro
9 6 (2.80%) Aruba
9 6 (2.80%) F5
9 6 (2.80%) Lumension
9 6 (2.80%) McAfee
9 6 (2.80%) Websense
9 6 (2.80%) Clearswift
9 6 (2.80%) Blue Coat
York, North Yorkshire
Circle Recruitment
Salary: £15000 - £19000 per annum + Benefits
Posted: Yesterday
York, North Yorkshire
EasyWebRecruitment.com
Salary: From £19,460 to £19,460 per annum
Posted: 2 days ago
Surrey
Capita - ITIN
Salary: £19000 - £22000 per annum + Benefits
Posted: 7 days ago
Windsor, Berkshire
Asset Resourcing
Salary: £25000 - £30000 per annum + Benefits Package
Posted: 9 days ago
South East England
DP Connect
Salary: £20000 - £25000 per annum
Posted: 10 days ago
Chippenham
360 Resourcing
Salary: £18k - 20k per year
Posted: 10 days ago
Bath
Computer Futures
Salary: £28000 - £30000 per annum + competitive
Posted: 20 days ago
Fareham
Deerfoot IT
Salary: £15000 - £17500 per annum + on call, plus benefits
Posted: 24 days ago