The first table below looks at the demand for the 1st Line Support Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
First Line Support Engineer
Rank 775 758 824
Rank change year-on-year
-17 +66
Permanent jobs requiring a 1st Line Support Engineer 99 87 58
As % of all permanent IT jobs located in England 0.090% 0.085% 0.052%
As % of the Job Titles category 0.096% 0.091% 0.055%
Number of salaries quoted 89 78 53
Average salary £21,000 £20,000 £20,125
Average salary % change year-on-year
+5.00% -0.62%
90% offered a salary of more than £17,500 £17,500 £17,150
10% offered a salary of more than £26,000 £24,000 £27,500
UK excluding London average salary £21,000 £20,000 £20,000
% change year-on-year
+5.00% -
Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
103361 95969 105981
As % of all permanent IT jobs located in England 94.38% 94.24% 95.25%
Number of salaries quoted 85252 80299 91558
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,250 £27,500
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
1st Line Support Engineer
UK

1st Line Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in England

1st Line Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the England region.

1st Line Support Engineer Salary Trend in England

1st Line Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 1st Line Support Engineer across the England region over the 3 months to 25 July 2014.

1st Line Support Engineer Salary Histogram in England

1st Line Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the England region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +2 55 £21,000 +6.32% 6
London -47 22 £21,000 -6.66%
North West +2 7 £19,500 +16.41%
South West -8 6 £19,000 -20.83% 1
East Midlands -5 4 £20,000 -
Yorkshire -38 4 £18,000 - 4
East of England -6 2 £22,500 +7.14% 1
1st Line Support Engineer
UK

1st Line Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 25 July 2014, IT jobs across the England region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 165 (75.34%) Windows
2 119 (54.34%) Active Directory
3 110 (50.23%) Microsoft
4 94 (42.92%) MS Office
5 83 (37.90%) MS Excel
6 73 (33.33%) Windows 7
7 66 (30.14%) TCP/IP
8 53 (24.20%) MS Exchange
8 53 (24.20%) VMware
9 43 (19.63%) Windows XP
10 42 (19.18%) VMware Infrastructure
11 40 (18.26%) Windows Server 2008
12 38 (17.35%) ITIL
13 31 (14.16%) Linux
14 29 (13.24%) Citrix
14 29 (13.24%) Windows 8
15 28 (12.79%) Windows Server 2012
16 27 (12.33%) Firewall
17 25 (11.42%) Internet
18 24 (10.96%) Windows Server 2003
19 21 (9.59%) Microsoft Certification
19 21 (9.59%) Cisco
20 20 (9.13%) Exchange Server 2010
21 19 (8.68%) DNS
22 18 (8.22%) Blackberry
22 18 (8.22%) SQL
23 17 (7.76%) VPN
24 16 (7.31%) HP
24 16 (7.31%) Security Cleared
25 15 (6.85%) SLA

1st Line Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 25 July 2014, IT jobs across the England region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 53 (24.20%) MS Exchange
2 20 (9.13%) Exchange Server 2010
3 10 (4.57%) IBM Notes
4 8 (3.65%) Exchange Server 2003
5 7 (3.20%) Exchange Server 2007
5 7 (3.20%) Exchange Server 2013
6 3 (1.37%) SharePoint
7 2 (0.91%) Lync
8 1 (0.46%) IIS
8 1 (0.46%) Tomcat
8 1 (0.46%) Jetty
Applications
1 94 (42.92%) MS Office
2 83 (37.90%) MS Excel
3 3 (1.37%) MS PowerPoint
Business Applications
1 4 (1.83%) SalesLogix
1 4 (1.83%) Dynamics NAV
1 4 (1.83%) Dynamics CRM
1 4 (1.83%) Dynamics AX
2 1 (0.46%) Maximo
2 1 (0.46%) SAP Oil and Gas
Cloud Services
1 2 (0.91%) Office 365
2 1 (0.46%) Cloud Computing
Communications & Networking
1 66 (30.14%) TCP/IP
2 27 (12.33%) Firewall
3 25 (11.42%) Internet
4 19 (8.68%) DNS
5 17 (7.76%) VPN
6 10 (4.57%) LAN
7 9 (4.11%) DHCP
8 7 (3.20%) WAN
8 7 (3.20%) Cisco ASA
9 6 (2.74%) Cisco PIX
10 3 (1.37%) VoIP
11 1 (0.46%) ADSL
11 1 (0.46%) Broadband
11 1 (0.46%) SAN
11 1 (0.46%) Wireless
Database & Business Intelligence
1 13 (5.94%) SQL Server
2 1 (0.46%) SQL Server 2008
Development Applications
1 1 (0.46%) Hudson
General
1 6 (2.74%) Telecoms
1 6 (2.74%) Finance
2 4 (1.83%) Billing
3 3 (1.37%) Manufacturing
4 2 (0.91%) Banking
5 1 (0.46%) Multimedia
5 1 (0.46%) Marketing
5 1 (0.46%) Financial Institution
5 1 (0.46%) Electronics
Libraries, Frameworks & Software Standards
1 2 (0.91%) CSS
2 1 (0.46%) .NET
2 1 (0.46%) J2EE
2 1 (0.46%) ASP.NET
Miscellaneous
1 18 (8.22%) Blackberry
2 8 (3.65%) Management Information System
3 4 (1.83%) Computer Science
4 1 (0.46%) iPhone
4 1 (0.46%) Social Media
4 1 (0.46%) Enterprise Storage
4 1 (0.46%) DTV
Operating Systems
1 165 (75.34%) Windows
2 73 (33.33%) Windows 7
3 43 (19.63%) Windows XP
4 40 (18.26%) Windows Server 2008
5 31 (14.16%) Linux
6 29 (13.24%) Windows 8
7 28 (12.79%) Windows Server 2012
8 24 (10.96%) Windows Server 2003
9 8 (3.65%) Mac OS
10 7 (3.20%) CentOS
10 7 (3.20%) Red Hat Enterprise Linux
10 7 (3.20%) SUSE
10 7 (3.20%) Debian
10 7 (3.20%) Ubuntu
11 6 (2.74%) Windows Vista
12 5 (2.28%) Windows 2000
13 3 (1.37%) Android
13 3 (1.37%) Mac OS X
14 1 (0.46%) Windows 2000 Server
14 1 (0.46%) UNIX
Processes & Methodologies
1 38 (17.35%) ITIL
2 15 (6.85%) CRM
3 9 (4.11%) Service Management
4 7 (3.20%) E-Commerce
4 7 (3.20%) Incident Management
5 6 (2.74%) Change Management
6 5 (2.28%) Continuous Improvement
7 3 (1.37%) Time Management
8 2 (0.91%) Project Planning
8 2 (0.91%) Change Control
9 1 (0.46%) Android Development
9 1 (0.46%) Server Monitoring
9 1 (0.46%) Technical Architecture
9 1 (0.46%) Load Balancing
9 1 (0.46%) Problem Management
9 1 (0.46%) Digital Marketing
9 1 (0.46%) Waterfall
9 1 (0.46%) Network Management
9 1 (0.46%) Requirements Analysis
9 1 (0.46%) Programme Management
Programming Languages
1 18 (8.22%) SQL
2 15 (6.85%) C
3 5 (2.28%) VBA
4 3 (1.37%) C#
5 1 (0.46%) Java
5 1 (0.46%) Perl
5 1 (0.46%) Python
5 1 (0.46%) Ruby
5 1 (0.46%) Bash Shell
Qualifications
1 21 (9.59%) Microsoft Certification
2 16 (7.31%) Security Cleared
3 13 (5.94%) MCP
4 12 (5.48%) MCSA
4 12 (5.48%) CCNA
4 12 (5.48%) Cisco Certification
5 8 (3.65%) MCTS
6 7 (3.20%) Degree
6 7 (3.20%) MCSE
6 7 (3.20%) A+ Certification
7 6 (2.74%) CCSA
7 6 (2.74%) JNCIA
8 4 (1.83%) Network+ Certification
9 3 (1.37%) SC Cleared
9 3 (1.37%) MCDST
9 3 (1.37%) MCITP
9 3 (1.37%) ITIL Certification
10 1 (0.46%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 15 (6.85%) SLA
2 5 (2.28%) ISO 9001
3 1 (0.46%) QA
System Software
1 119 (54.34%) Active Directory
2 42 (19.18%) VMware Infrastructure
3 11 (5.02%) Terminal Server
4 3 (1.37%) Terminal Services
5 2 (0.91%) Citrix Presentation Server
5 2 (0.91%) Hyper-V
5 2 (0.91%) XenApp
5 2 (0.91%) XenDesktop
5 2 (0.91%) vSphere
6 1 (0.46%) XenServer
Systems Management
1 3 (1.37%) SCCM
2 1 (0.46%) Backup Exec
Vendors
1 110 (50.23%) Microsoft
2 53 (24.20%) VMware
3 29 (13.24%) Citrix
4 21 (9.59%) Cisco
5 16 (7.31%) HP
6 11 (5.02%) Dell
7 8 (3.65%) IBM
8 7 (3.20%) Juniper
8 7 (3.20%) Red Hat
8 7 (3.20%) Remedy
8 7 (3.20%) CheckPoint
8 7 (3.20%) SonicWALL
9 6 (2.74%) Trend Micro
9 6 (2.74%) Aruba
9 6 (2.74%) F5
9 6 (2.74%) Lumension
9 6 (2.74%) Blue Coat
9 6 (2.74%) McAfee
9 6 (2.74%) Websense
9 6 (2.74%) Clearswift
Milton Keynes, Buckinghamshire
Interact Consulting
Salary: 20-25k
Posted: Yesterday
Southampton, Hampshire
Evolution Recruitment Solutions
Salary: 17,500 + shift allowance + benefits
Posted: Yesterday
Witney, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £27,000 per annum + benefits
Posted: 2 days ago
Dorking, Surrey
Global Technology Solutions Ltd
Salary: £21000 - £24000 per annum
Posted: 2 days ago
Bedfordshire
Talent Spa
Salary: DoE
Posted: 3 days ago
Barnsley
Hays IT - Uk Posting account
Salary: £9.00 - £12.00 per hour
Posted: 3 days ago
Bath
Computer Futures
Salary: £25000 - £32000 per annum + competitive
Posted: 3 days ago
Leeds, West Yorkshire
Greywood Associates Limited
Salary: £15000 - £20000 per annum
Posted: 3 days ago
York, North Yorkshire
Evolution Recruitment Solutions
Salary: Market rates
Posted: 5 days ago
Surrey
Capita - ITIN
Salary: £22000 per annum + Benefits
Posted: 5 days ago