The first table below looks at the demand for the 1st Line Support Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
First Line Support Engineer
Rank 770 808 819
Rank change year-on-year
+38 +11
Permanent jobs requiring a 1st Line Support Engineer 132 55 69
As % of all permanent IT jobs located in England 0.12% 0.052% 0.058%
As % of the Job Titles category 0.12% 0.055% 0.061%
Number of salaries quoted 100 51 66
Average salary £21,000 £19,000 £19,500
Average salary % change year-on-year
+10.52% -2.56%
90% offered a salary of more than £17,500 £17,500 £17,350
10% offered a salary of more than £24,550 £22,500 £26,000
UK excluding London average salary £20,500 £19,000 £19,000
% change year-on-year
+7.89% -
Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
108008 100411 112253
As % of all permanent IT jobs located in England 94.48% 94.72% 94.80%
Number of salaries quoted 88395 84589 96881
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £27,000 £26,988 £27,000
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
1st Line Support Engineer
UK

1st Line Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in England

1st Line Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the England region.

1st Line Support Engineer Salary Trend in England

1st Line Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 1st Line Support Engineer across the England region over the 3 months to 16 April 2014.

1st Line Support Engineer Salary Histogram in England

1st Line Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the England region over the 3 months to 16 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
South East +26 63 £20,500 +7.89% 4
London -24 35 £22,500 -4.25% 7
East of England - 8 £19,500 - 1
Yorkshire -44 5 £23,000 +27.77% 2
North West +1 4 £19,000 -3.79% 2
South West -1 2 £20,000 -20.00%
West Midlands -3 2 £17,750 -6.57% 2
East Midlands -21 2 £16,000 -20.00%
1st Line Support Engineer
UK

1st Line Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 16 April 2014, IT jobs across the England region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 146 (71.22%) Windows
2 119 (58.05%) Active Directory
3 86 (41.95%) MS Office
4 79 (38.54%) Microsoft
5 66 (32.20%) Windows 7
6 57 (27.80%) MS Excel
7 56 (27.32%) Windows XP
8 53 (25.85%) TCP/IP
9 44 (21.46%) MS Exchange
9 44 (21.46%) VMware
10 39 (19.02%) Citrix
11 37 (18.05%) Windows Server 2008
12 32 (15.61%) VMware Infrastructure
13 31 (15.12%) ITIL
14 30 (14.63%) Windows 8
15 29 (14.15%) Windows Server 2003
16 27 (13.17%) Firewall
17 26 (12.68%) Blackberry
18 23 (11.22%) Linux
19 20 (9.76%) SQL
19 20 (9.76%) Internet
19 20 (9.76%) Windows Server 2012
20 19 (9.27%) SLA
20 19 (9.27%) LAN
21 18 (8.78%) C
21 18 (8.78%) Cisco
22 16 (7.80%) VPN
22 16 (7.80%) HP
23 15 (7.32%) Security Cleared
23 15 (7.32%) Incident Management

1st Line Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 16 April 2014, IT jobs across the England region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 44 (21.46%) MS Exchange
2 11 (5.37%) Exchange Server 2010
2 11 (5.37%) Exchange Server 2003
3 10 (4.88%) Exchange Server 2013
4 4 (1.95%) Exchange Server 2007
5 3 (1.46%) IIS
6 2 (0.98%) IBM Notes
7 1 (0.49%) SharePoint
Applications
1 86 (41.95%) MS Office
2 57 (27.80%) MS Excel
3 1 (0.49%) MS PowerPoint
Business Applications
1 4 (1.95%) SalesLogix
1 4 (1.95%) Dynamics CRM
2 1 (0.49%) SAP Oil and Gas
Cloud Services
1 1 (0.49%) Google Apps
1 1 (0.49%) Office 365
Communications & Networking
1 53 (25.85%) TCP/IP
2 27 (13.17%) Firewall
3 20 (9.76%) Internet
4 19 (9.27%) LAN
5 16 (7.80%) VPN
6 14 (6.83%) DNS
7 7 (3.41%) WAN
8 4 (1.95%) DHCP
9 3 (1.46%) HTTP
9 3 (1.46%) Cisco ASA
10 2 (0.98%) Cisco PIX
10 2 (0.98%) Intrusion Detection
11 1 (0.49%) IP Telephony
11 1 (0.49%) Wireless
11 1 (0.49%) ADSL
11 1 (0.49%) Broadband
11 1 (0.49%) SAN
Database & Business Intelligence
1 6 (2.93%) SQL Server
2 1 (0.49%) MySQL
2 1 (0.49%) SQL Server 2000
2 1 (0.49%) SQL Server 2005
General
1 5 (2.44%) Finance
2 3 (1.46%) Telecoms
3 2 (0.98%) Billing
3 2 (0.98%) Banking
4 1 (0.49%) Retail
4 1 (0.49%) Electronics
4 1 (0.49%) Financial Institution
4 1 (0.49%) Manufacturing
4 1 (0.49%) Publishing
4 1 (0.49%) Marketing
Libraries, Frameworks & Software Standards
1 2 (0.98%) COM
Miscellaneous
1 26 (12.68%) Blackberry
2 1 (0.49%) Management Information System
2 1 (0.49%) E-Learning
2 1 (0.49%) DTV
2 1 (0.49%) EPoS
2 1 (0.49%) Social Media
2 1 (0.49%) Computer Science
2 1 (0.49%) Video Conferencing
2 1 (0.49%) iPhone
Operating Systems
1 146 (71.22%) Windows
2 66 (32.20%) Windows 7
3 56 (27.32%) Windows XP
4 37 (18.05%) Windows Server 2008
5 30 (14.63%) Windows 8
6 29 (14.15%) Windows Server 2003
7 23 (11.22%) Linux
8 20 (9.76%) Windows Server 2012
9 11 (5.37%) Mac OS
10 9 (4.39%) Windows Vista
11 6 (2.93%) CentOS
11 6 (2.93%) Red Hat Enterprise Linux
11 6 (2.93%) SUSE
11 6 (2.93%) Debian
11 6 (2.93%) Ubuntu
12 5 (2.44%) Windows 2000
13 4 (1.95%) UNIX
14 3 (1.46%) Mac OS X
15 2 (0.98%) Windows 2000 Server
16 1 (0.49%) Windows NT
Processes & Methodologies
1 31 (15.12%) ITIL
2 15 (7.32%) Incident Management
3 11 (5.37%) E-Commerce
4 8 (3.90%) CRM
5 7 (3.41%) Time Management
6 5 (2.44%) Continuous Improvement
7 3 (1.46%) Configuration Management
8 2 (0.98%) Problem Management
8 2 (0.98%) Service Management
9 1 (0.49%) Supplier Management
9 1 (0.49%) Knowledge Management
9 1 (0.49%) Programme Management
9 1 (0.49%) Business Intelligence
9 1 (0.49%) Project Management
9 1 (0.49%) Network Management
9 1 (0.49%) Change Control
9 1 (0.49%) Root Cause Analysis
9 1 (0.49%) Digital Marketing
Programming Languages
1 20 (9.76%) SQL
2 18 (8.78%) C
3 5 (2.44%) VBA
4 4 (1.95%) C#
Qualifications
1 15 (7.32%) Security Cleared
2 10 (4.88%) Microsoft Certification
3 7 (3.41%) Cisco Certification
3 7 (3.41%) CCNA
4 6 (2.93%) Degree
5 4 (1.95%) MCP
6 3 (1.46%) MCSE
6 3 (1.46%) A+ Certification
6 3 (1.46%) ITIL Certification
7 2 (0.98%) Network+ Certification
7 2 (0.98%) CCSA
8 1 (0.49%) MCDST
8 1 (0.49%) MCTS
8 1 (0.49%) VMware Certified Professional (VCP)
8 1 (0.49%) MCSA
8 1 (0.49%) MCITP
Quality Assurance & Compliance
1 19 (9.27%) SLA
2 9 (4.39%) ISO 9001
3 2 (0.98%) ISO/IEC 27001
System Software
1 119 (58.05%) Active Directory
2 32 (15.61%) VMware Infrastructure
3 13 (6.34%) Terminal Server
4 6 (2.93%) Hyper-V
5 5 (2.44%) VMware ESX
6 3 (1.46%) Terminal Services
7 2 (0.98%) vSphere
Systems Management
1 6 (2.93%) SCCM
2 2 (0.98%) DameWare
Vendors
1 79 (38.54%) Microsoft
2 44 (21.46%) VMware
3 39 (19.02%) Citrix
4 18 (8.78%) Cisco
5 16 (7.80%) HP
6 13 (6.34%) Dell
7 12 (5.85%) Remedy
8 6 (2.93%) Red Hat
9 5 (2.44%) Sage
10 3 (1.46%) Juniper
10 3 (1.46%) CheckPoint
11 2 (0.98%) F5
11 2 (0.98%) Websense
11 2 (0.98%) Blue Coat
11 2 (0.98%) Google
12 1 (0.49%) SAP
12 1 (0.49%) Avaya
12 1 (0.49%) IBM
12 1 (0.49%) Salesforce.com
12 1 (0.49%) Lotus
London
Launch IT Recruitment
Salary: From £25,000 to £30,000 per annum + Pension, Healthcare etc etc
Posted: 21 hours ago
London
Coal IT Services
Salary: From £18,000 to £25,000 per annum + Package
Posted: 2 days ago
Wigan, Lancashire
Greywood Associates Limited
Salary: £21000 per annum + Benefits
Posted: 4 days ago
Coulsdon, Surrey
IA Computing
Salary: From £17,000 to £20,000 per annum + business mileage allowance
Posted: 4 days ago
Telford, Shropshire
Network ITR
Salary: £19,000
Posted: 5 days ago
Milton Keynes, Buckinghamshire
Interact Consulting
Salary: 17-23k
Posted: 6 days ago
East London
Connect Support Services Ltd
Posted: 6 days ago
Woodbridge
Hays IT - Uk Posting account
Salary: £15000.00 - £16000.00 per annum
Posted: 9 days ago
Bradford
Hays IT - Uk Posting account
Salary: £22000.00 - £27000.00 per annum
Posted: 12 days ago
Weybridge
Hays IT - Uk Posting account
Salary: £20000.00 - £24000.00 per annum
Posted: 15 days ago
London
Austin Fraser Limited
Salary: £18000.00 - £22000.00 per annum + Benefits
Posted: 21 days ago
London
Krooter
Salary: £18k - 22k per year
Posted: 21 days ago
Macclesfield
Adria Solutions Ltd
Salary: £15000 - £18000 per annum + Benefits
Posted: 28 days ago