The statistics below represent IT jobs advertised across the England region that had 1st Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 June 2016 with a comparison to same period over 2 years.

3 months to
29 Jun 2016
Same period 2015 Same period 2014
First Line Support Engineer
Rank 750 802 847
Rank change year-on-year
+52 +45
Permanent jobs requiring a 1st Line Support Engineer 138 135 123
As % of all permanent IT jobs located in England 0.15% 0.13% 0.11%
As % of the Job Titles category 0.16% 0.13% 0.11%
Number of salaries quoted 123 113 115
Median salary £21,500 £22,000 £21,000
Median salary % change year-on-year
-2.27% +4.76%
90% offered a salary of more than £18,000 £17,500 £18,250
10% offered a salary of more than £25,800 £26,800 £26,000
UK excluding London median salary £20,500 £22,000 £21,000
% change year-on-year
-6.81% +4.76%
1st Line Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
88459 100027 107293
As % of all permanent IT jobs located in England 96.38% 96.51% 96.49%
Number of salaries quoted 75472 83409 88582
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support Engineer
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured 1st Line Support Engineer in the job title.

1st Line Support Engineer Jobs Demand Trend in England

1st Line Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the England region.

1st Line Support Engineer Salary Trend in England

1st Line Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 1st Line Support Engineer across the England region over the 3 months to 29 June 2016.

1st Line Support Engineer Salary Histogram in England

1st Line Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Engineer within the England region over the 3 months to 29 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +28 51 £22,000 -1.12% 5
London +12 28 £22,000 -2.22% 3
South West +30 19 £20,500 +17.14%
East of England +35 17 £22,500 +2.27% 2
East Midlands +18 8 £20,000 -9.09%
West Midlands -16 8 £21,720 +27.76%
Yorkshire +28 7 £18,000 -12.19%
1st Line Support Engineer
UK

1st Line Support Engineer Skill Set
Top 30 Related IT Skills in England

For the 6 months to 29 June 2016, 1st Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 1st Line Support Engineer in the job title.

1 209 (69.44%) Windows
2 149 (49.50%) Microsoft
3 142 (47.18%) Active Directory
4 101 (33.55%) MS Excel
5 83 (27.57%) Windows 7
6 71 (23.59%) VMware
7 70 (23.26%) MS Office
8 56 (18.60%) MS Exchange
9 49 (16.28%) Windows Server
10 47 (15.61%) Windows 8
11 44 (14.62%) Windows Server 2012
11 44 (14.62%) TCP/IP
12 43 (14.29%) VMware Infrastructure
13 41 (13.62%) LAN
13 41 (13.62%) ITIL
14 37 (12.29%) Firewall
14 37 (12.29%) WAN
15 36 (11.96%) DNS
15 36 (11.96%) Cisco
15 36 (11.96%) Office 365
16 34 (11.30%) Windows Server 2008
17 28 (9.30%) Exchange Server 2010
18 27 (8.97%) Windows 10
18 27 (8.97%) DHCP
19 26 (8.64%) SLA
20 24 (7.97%) Exchange Server 2007
20 24 (7.97%) Citrix
21 23 (7.64%) VoIP
21 23 (7.64%) VPN
22 22 (7.31%) SQL

1st Line Support Engineer Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 56 (18.60%) MS Exchange
2 28 (9.30%) Exchange Server 2010
3 24 (7.97%) Exchange Server 2007
4 13 (4.32%) Skype for Business
5 12 (3.99%) Exchange Server 2013
5 12 (3.99%) SharePoint
6 9 (2.99%) IIS
7 3 (1.00%) IBM Notes
8 2 (0.66%) Apache
8 2 (0.66%) CMS
8 2 (0.66%) SharePoint 2013
9 1 (0.33%) Confluence
Applications
1 101 (33.55%) MS Excel
2 70 (23.26%) MS Office
3 3 (1.00%) MS Visio
4 1 (0.33%) MS PowerPoint
4 1 (0.33%) MS Project
Business Applications
1 3 (1.00%) Dynamics CRM
2 2 (0.66%) SAP Oil and Gas
3 1 (0.33%) Dynamics NAV
Cloud Services
1 36 (11.96%) Office 365
2 14 (4.65%) Microsoft Azure
3 2 (0.66%) Amazon AWS
3 2 (0.66%) Dropbox
4 1 (0.33%) Cloud Computing
Communications & Networking
1 44 (14.62%) TCP/IP
2 41 (13.62%) LAN
3 37 (12.29%) Firewall
3 37 (12.29%) WAN
4 36 (11.96%) DNS
5 27 (8.97%) DHCP
6 23 (7.64%) VoIP
6 23 (7.64%) VPN
7 14 (4.65%) PBX
8 11 (3.65%) ADSL
9 10 (3.32%) WebEx
10 9 (2.99%) Skype
10 9 (2.99%) Wireless
11 7 (2.33%) Internet
11 7 (2.33%) SAN
11 7 (2.33%) Unified Communications
12 5 (1.66%) Wi-Fi
13 3 (1.00%) Structured Cabling
14 2 (0.66%) Broadband
14 2 (0.66%) SMTP
Database & Business Intelligence
1 18 (5.98%) SQL Server
2 9 (2.99%) SQL Server 2008
2 9 (2.99%) SQL Server 2012
3 3 (1.00%) SQL Server 2000
3 3 (1.00%) SQL Server 2005
4 2 (0.66%) MS Access
4 2 (0.66%) MySQL
Development Applications
1 1 (0.33%) JIRA
General
1 16 (5.32%) Telecoms
2 13 (4.32%) Finance
3 5 (1.66%) Marketing
4 4 (1.33%) Law
5 3 (1.00%) Electronics
5 3 (1.00%) Games
5 3 (1.00%) Legal
5 3 (1.00%) Manufacturing
6 2 (0.66%) French Language
7 1 (0.33%) German Language
7 1 (0.33%) Hebrew Language
7 1 (0.33%) Retail
7 1 (0.33%) Welsh Language
Libraries, Frameworks & Software Standards
1 9 (2.99%) FIX Protocol
2 5 (1.66%) HTML
3 2 (0.66%) .NET
3 2 (0.66%) CSS
3 2 (0.66%) JSON
3 2 (0.66%) Web Services
3 2 (0.66%) XML
3 2 (0.66%) XMPP
Miscellaneous
1 18 (5.98%) Driving Licence
2 14 (4.65%) Data Protection Act
2 14 (4.65%) iPhone
3 12 (3.99%) Blackberry
4 11 (3.65%) Analytical Skills
5 9 (2.99%) Computer Science
5 9 (2.99%) Fintech
6 6 (1.99%) Smartphone
7 4 (1.33%) Video Conferencing
8 3 (1.00%) Replication
9 2 (0.66%) Data Centre
9 2 (0.66%) Handset
10 1 (0.33%) Apple TV
10 1 (0.33%) CMDB
10 1 (0.33%) Digital Media
10 1 (0.33%) EPoS
10 1 (0.33%) NHS
10 1 (0.33%) User Experience
Operating Systems
1 209 (69.44%) Windows
2 83 (27.57%) Windows 7
3 49 (16.28%) Windows Server
4 47 (15.61%) Windows 8
5 44 (14.62%) Windows Server 2012
6 34 (11.30%) Windows Server 2008
7 27 (8.97%) Windows 10
8 21 (6.98%) Windows Server 2003
9 20 (6.64%) Android
10 18 (5.98%) Linux
11 15 (4.98%) Windows XP
12 11 (3.65%) Mac OS X
13 6 (1.99%) Apple iOS
13 6 (1.99%) Mac OS
14 1 (0.33%) VMS
14 1 (0.33%) Windows 2000
14 1 (0.33%) Windows Vista
Processes & Methodologies
1 41 (13.62%) ITIL
2 17 (5.65%) Data Protection
3 14 (4.65%) Capacity Planning
3 14 (4.65%) Mobile Device Management
4 9 (2.99%) Electronic Trading
4 9 (2.99%) Service Management
5 8 (2.66%) Ticket Management
5 8 (2.66%) Time Management
6 7 (2.33%) E-Commerce
7 6 (1.99%) CRM
7 6 (1.99%) Incident Management
8 5 (1.66%) Software Delivery
9 4 (1.33%) High Availability
9 4 (1.33%) Line Management
9 4 (1.33%) Network Architecture
9 4 (1.33%) Service Delivery
9 4 (1.33%) Software Testing
10 3 (1.00%) Business Intelligence
10 3 (1.00%) Migration
10 3 (1.00%) Web Development
Programming Languages
1 22 (7.31%) SQL
2 15 (4.98%) C
3 8 (2.66%) VB
4 7 (2.33%) C#
5 3 (1.00%) Java
6 2 (0.66%) JavaScript
6 2 (0.66%) PHP
Qualifications
1 21 (6.98%) Security Cleared
2 19 (6.31%) A+ Certification
2 19 (6.31%) Degree
2 19 (6.31%) MCP
2 19 (6.31%) Microsoft Certification
3 18 (5.98%) SC Cleared
4 16 (5.32%) CCNA
4 16 (5.32%) Cisco Certification
5 15 (4.98%) Network+ Certification
6 13 (4.32%) MCSE
7 9 (2.99%) MCSA
8 8 (2.66%) MCITP
9 7 (2.33%) CCENT
9 7 (2.33%) ITIL Foundation Certificate
10 4 (1.33%) DBS Check
10 4 (1.33%) ITIL Certification
10 4 (1.33%) MCTS
11 3 (1.00%) DV Cleared
12 2 (0.66%) ACTC
12 2 (0.66%) MCDST
Quality Assurance & Compliance
1 26 (8.64%) SLA
2 3 (1.00%) Data Quality
System Software
1 142 (47.18%) Active Directory
2 43 (14.29%) VMware Infrastructure
3 13 (4.32%) Hyper-V
4 7 (2.33%) Terminal Server
5 4 (1.33%) VMware ESX
5 4 (1.33%) XenApp
6 3 (1.00%) XenDesktop
7 2 (0.66%) Virtual Servers
8 1 (0.33%) Terminal Services
8 1 (0.33%) vSphere
Systems Management
1 5 (1.66%) SCCM
2 3 (1.00%) DameWare
2 3 (1.00%) Perfmon
2 3 (1.00%) SCSM
2 3 (1.00%) SCVMM
3 2 (0.66%) Cisco CUCM
3 2 (0.66%) Microsoft Data Protection Manager
3 2 (0.66%) SCOM
4 1 (0.33%) Backup Exec
4 1 (0.33%) Nagios
4 1 (0.33%) WSUS
Vendors
1 149 (49.50%) Microsoft
2 71 (23.59%) VMware
3 36 (11.96%) Cisco
4 24 (7.97%) Citrix
5 17 (5.65%) Apple
6 14 (4.65%) WatchGuard
7 13 (4.32%) HP
8 9 (2.99%) Juniper
9 7 (2.33%) Avaya
9 7 (2.33%) EMC
9 7 (2.33%) Mitel
9 7 (2.33%) NetApp
10 4 (1.33%) BT
10 4 (1.33%) Dell
10 4 (1.33%) Draytek
10 4 (1.33%) NEC
10 4 (1.33%) Panasonic
10 4 (1.33%) Samsung
11 3 (1.00%) Canon
11 3 (1.00%) CommVault
East London
Connect Support Services Ltd
Posted: 7 hours ago
Kent
DCL Search & Selection
Salary: £20000 - £25000 per annum + Health + Pension + Shift Allowance
Posted: Yesterday
Guildford, Surrey
People Source Consulting
Salary: £35000 - £40000 per annum + on call bonus + benefits
Posted: 7 hours ago
Manchester, Lancashire
Oscar
Salary: £18000 - £21000 per annum + Benefits
Posted: 23 hours ago
Basingstoke, Hampshire
Talent International
Salary: £19000 - £24000 per annum
Posted: 6 days ago
Macclesfield, Cheshire
Oscar
Salary: £18000 - £21000 per annum + Benefits
Posted: 5 days ago
London
Opilio Recruitment
Salary: £25k - 30k per year
Posted: 5 days ago
Royston, Hertfordshire
Evolution Recruitment Solutions
Salary: 20k-25k + benefits
Posted: 6 days ago
Wokingham, Berkshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + bonus + benefits
Posted: 5 days ago
Reading
Recruitment Revolution Limited
Salary: £20,000 - £25,000 depending on experience + Excellent Benefits
Posted: 13 days ago
Alderley Edge
Applause IT Ltd
Salary: £20000 - £25000 per annum + Benefits & Progression
Posted: 27 days ago
Cambridge
Recruitment Genius Ltd
Salary: £16000 - £18000 per annum
Posted: 26 days ago
City of London
AWD online
Salary: £18,000 - £22,000 per annum
Posted: 21 days ago