The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 12 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Sep 2014
Same period 2013 Same period 2012
First Line Support Engineer
Rank 771 781 805
Rank change year-on-year
+10 +24
Permanent jobs requiring a 1st Line Support Engineer 113 86 60
As % of all permanent IT jobs located in England 0.11% 0.086% 0.055%
As % of the Job Titles category 0.11% 0.092% 0.057%
Number of salaries quoted 104 79 52
Average salary £21,000 £20,000 £20,000
Average salary % change year-on-year
+5.00% -
90% offered a salary of more than £17,500 £17,400 £17,500
10% offered a salary of more than £23,800 £24,200 £23,850
UK excluding London average salary £21,000 £19,250 £20,000
% change year-on-year
+9.09% -3.75%
1st Line Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
100949 93805 104538
As % of all permanent IT jobs located in England 94.33% 94.25% 95.26%
Number of salaries quoted 82529 78778 89901
Average salary £45,000 £43,000 £42,500
Average salary % change year-on-year
+4.65% +1.17%
90% offered a salary of more than £26,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £39,500 £38,500
% change year-on-year
+1.26% +2.59%

1st Line Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in England

1st Line Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the England region.

1st Line Support Engineer Salary Trend in England

1st Line Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 1st Line Support Engineer across the England region over the 3 months to 12 September 2014.

1st Line Support Engineer Salary Histogram in England

1st Line Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the England region over the 3 months to 12 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +23 77 £21,000 +5.00% 3
London -13 20 £22,500 -6.25% 1
Yorkshire -45 6 £17,000 -5.55%
East of England -6 5 £23,250 +10.71%
North West -13 3 £19,500 +21.87%
South West -20 2 £18,750 -6.25% 1
1st Line Support Engineer
UK

1st Line Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 12 September 2014, IT jobs across the England region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 173 (78.28%) Windows
2 122 (55.20%) Microsoft
3 116 (52.49%) Active Directory
4 96 (43.44%) MS Excel
5 92 (41.63%) MS Office
6 76 (34.39%) Windows 7
7 73 (33.03%) TCP/IP
8 71 (32.13%) MS Exchange
9 57 (25.79%) VMware
10 55 (24.89%) ITIL
11 44 (19.91%) VMware Infrastructure
12 40 (18.10%) Windows Server 2008
13 38 (17.19%) Windows XP
14 37 (16.74%) Linux
15 36 (16.29%) Firewall
16 29 (13.12%) Windows 8
17 28 (12.67%) Windows Server 2012
18 26 (11.76%) Microsoft Certification
19 25 (11.31%) Windows Server 2003
20 24 (10.86%) Citrix
20 24 (10.86%) Exchange Server 2010
21 23 (10.41%) Exchange Server 2003
21 23 (10.41%) DNS
21 23 (10.41%) SQL Server
21 23 (10.41%) Internet
22 21 (9.50%) VPN
23 18 (8.14%) MCP
23 18 (8.14%) Security Cleared
24 17 (7.69%) SQL
24 17 (7.69%) SLA

1st Line Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 12 September 2014, IT jobs across the England region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 71 (32.13%) MS Exchange
2 24 (10.86%) Exchange Server 2010
3 23 (10.41%) Exchange Server 2003
4 16 (7.24%) Exchange Server 2013
5 9 (4.07%) Exchange Server 2007
5 9 (4.07%) IBM Notes
6 4 (1.81%) SharePoint
7 2 (0.90%) IIS
7 2 (0.90%) Lync
8 1 (0.45%) Tomcat
8 1 (0.45%) Jetty
Applications
1 96 (43.44%) MS Excel
2 92 (41.63%) MS Office
3 3 (1.36%) MS PowerPoint
Business Applications
1 4 (1.81%) Dynamics NAV
1 4 (1.81%) Dynamics AX
2 2 (0.90%) SalesLogix
2 2 (0.90%) Dynamics CRM
3 1 (0.45%) Maximo
3 1 (0.45%) SAP Oil and Gas
Cloud Services
1 2 (0.90%) Office 365
2 1 (0.45%) Cloud Computing
Communications & Networking
1 73 (33.03%) TCP/IP
2 36 (16.29%) Firewall
3 23 (10.41%) DNS
3 23 (10.41%) Internet
4 21 (9.50%) VPN
5 17 (7.69%) LAN
6 15 (6.79%) WAN
7 9 (4.07%) DHCP
8 6 (2.71%) Cisco PIX
8 6 (2.71%) Cisco ASA
9 5 (2.26%) SAN
10 4 (1.81%) VoIP
11 3 (1.36%) ISDN
12 2 (0.90%) Wireless
12 2 (0.90%) ADSL
12 2 (0.90%) Broadband
13 1 (0.45%) FTP
13 1 (0.45%) HTTP
13 1 (0.45%) VLAN
13 1 (0.45%) HTTPS
Database & Business Intelligence
1 23 (10.41%) SQL Server
2 1 (0.45%) SQL Server 2008
Development Applications
1 1 (0.45%) Hudson
General
1 9 (4.07%) Finance
2 8 (3.62%) Telecoms
3 4 (1.81%) Multimedia
4 3 (1.36%) Billing
4 3 (1.36%) Manufacturing
5 2 (0.90%) Banking
6 1 (0.45%) Retail
6 1 (0.45%) Marketing
6 1 (0.45%) Legal
6 1 (0.45%) Financial Institution
6 1 (0.45%) Electronics
Libraries, Frameworks & Software Standards
1 2 (0.90%) CSS
2 1 (0.45%) .NET
2 1 (0.45%) J2EE
2 1 (0.45%) ASP.NET
Miscellaneous
1 13 (5.88%) Blackberry
2 9 (4.07%) Management Information System
2 9 (4.07%) Analytical Skills
3 5 (2.26%) Thin Client
3 5 (2.26%) Fat Client
4 4 (1.81%) Video Conferencing
4 4 (1.81%) Computer Science
5 1 (0.45%) iPhone
5 1 (0.45%) EqualLogic
5 1 (0.45%) Enterprise Storage
5 1 (0.45%) Mathematics
5 1 (0.45%) DTV
Operating Systems
1 173 (78.28%) Windows
2 76 (34.39%) Windows 7
3 40 (18.10%) Windows Server 2008
4 38 (17.19%) Windows XP
5 37 (16.74%) Linux
6 29 (13.12%) Windows 8
7 28 (12.67%) Windows Server 2012
8 25 (11.31%) Windows Server 2003
9 14 (6.33%) SUSE
9 14 (6.33%) Debian
9 14 (6.33%) Ubuntu
9 14 (6.33%) CentOS
9 14 (6.33%) Red Hat Enterprise Linux
10 9 (4.07%) Mac OS
11 5 (2.26%) Windows Vista
12 4 (1.81%) Android
12 4 (1.81%) Windows 2000
13 3 (1.36%) Mac OS X
14 2 (0.90%) UNIX
15 1 (0.45%) Windows 2000 Server
Processes & Methodologies
1 55 (24.89%) ITIL
2 15 (6.79%) CRM
3 12 (5.43%) Kalman Filter
4 11 (4.98%) Service Delivery
5 9 (4.07%) E-Commerce
5 9 (4.07%) Service Management
6 6 (2.71%) Incident Management
6 6 (2.71%) Change Management
7 5 (2.26%) Continuous Improvement
8 3 (1.36%) Change Control
8 3 (1.36%) Asset Management
9 2 (0.90%) Mentoring
9 2 (0.90%) Project Planning
10 1 (0.45%) Technical Architecture
10 1 (0.45%) Load Balancing
10 1 (0.45%) Problem Management
10 1 (0.45%) Digital Marketing
10 1 (0.45%) Time Management
10 1 (0.45%) Waterfall
10 1 (0.45%) Network Management
Programming Languages
1 17 (7.69%) SQL
2 10 (4.52%) C
3 5 (2.26%) VBA
4 2 (0.90%) C#
5 1 (0.45%) Java
5 1 (0.45%) Perl
5 1 (0.45%) Python
5 1 (0.45%) Ruby
5 1 (0.45%) Bash Shell
Qualifications
1 26 (11.76%) Microsoft Certification
2 18 (8.14%) MCP
2 18 (8.14%) Security Cleared
3 14 (6.33%) MCSA
4 12 (5.43%) CCNA
4 12 (5.43%) Cisco Certification
5 11 (4.98%) MCSE
5 11 (4.98%) MCTS
6 10 (4.52%) Degree
6 10 (4.52%) A+ Certification
7 6 (2.71%) CCSA
7 6 (2.71%) JNCIA
8 5 (2.26%) SC Cleared
8 5 (2.26%) MCITP
8 5 (2.26%) Network+ Certification
9 3 (1.36%) MCDST
10 2 (0.90%) ITIL Certification
11 1 (0.45%) SAP Certification
11 1 (0.45%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 17 (7.69%) SLA
2 4 (1.81%) ISO/IEC 27001
3 2 (0.90%) QA
3 2 (0.90%) ISO 9001
System Software
1 116 (52.49%) Active Directory
2 44 (19.91%) VMware Infrastructure
3 8 (3.62%) Terminal Services
4 7 (3.17%) XenApp
5 4 (1.81%) Hyper-V
6 3 (1.36%) Terminal Server
7 2 (0.90%) Citrix Presentation Server
7 2 (0.90%) XenDesktop
7 2 (0.90%) vSphere
8 1 (0.45%) XenServer
Systems Management
1 11 (4.98%) SCCM
2 6 (2.71%) Backup Exec
3 4 (1.81%) Norton AntiVirus
Vendors
1 122 (55.20%) Microsoft
2 57 (25.79%) VMware
3 24 (10.86%) Citrix
4 16 (7.24%) Cisco
5 14 (6.33%) Red Hat
6 9 (4.07%) HP
7 8 (3.62%) IBM
7 8 (3.62%) Remedy
8 7 (3.17%) SonicWALL
9 6 (2.71%) Trend Micro
9 6 (2.71%) Aruba
9 6 (2.71%) F5
9 6 (2.71%) Lumension
9 6 (2.71%) McAfee
9 6 (2.71%) Websense
9 6 (2.71%) Clearswift
9 6 (2.71%) Blue Coat
9 6 (2.71%) Juniper
9 6 (2.71%) CheckPoint
10 5 (2.26%) Sage
City, London
SEC Recruitment Limited
Salary: £20000 - £25000 per annum + Dependent upon experience
Posted: 4 days ago
Kent
Comtecs
Salary: £13500 - £14000 Per Annum + Benefits
Posted: 5 days ago
Tyneside
Nigel Wright Consultancy
Salary: Up to £18, 000
Posted: 6 days ago
Solihull, West Midlands (County)
Owen Daniels Consultancy
Salary: From £15,000 to £21,000 per annum £21k basic + bonus + pension + healt
Posted: 6 days ago
South East England
DP Connect
Salary: £20000 - £25000 per annum
Posted: 9 days ago
Surrey
Capita - ITIN
Salary: £19000 - £22000 per annum + Benefits
Posted: 22 days ago
Chippenham
360 Resourcing
Salary: £18k - 20k per year
Posted: 25 days ago