The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
First Line Support Engineer
Rank 769 779 769
Rank change year-on-year
+10 -10
Permanent jobs requiring a 1st Line Support Engineer 115 109 88
As % of all permanent IT jobs located in England 0.11% 0.10% 0.089%
As % of the Job Titles category 0.12% 0.11% 0.094%
Number of salaries quoted 101 98 81
Average salary £22,500 £21,000 £20,000
Average salary % change year-on-year
+7.14% +5.00%
90% offered a salary of more than £18,250 £17,500 £17,500
10% offered a salary of more than £26,000 £26,000 £24,000
UK excluding London average salary £21,000 £21,000 £19,000
% change year-on-year
- +10.52%
1st Line Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
96305 101240 93715
As % of all permanent IT jobs located in England 94.20% 94.50% 94.25%
Number of salaries quoted 81010 82636 78466
Average salary £45,000 £45,000 £43,500
Average salary % change year-on-year
- +3.44%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

1st Line Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in England

1st Line Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the England region.

1st Line Support Engineer Salary Trend in England

1st Line Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 1st Line Support Engineer across the England region over the 3 months to 28 August 2015.

1st Line Support Engineer Salary Histogram in England

1st Line Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the England region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -12 46 £22,500 +7.14% 9
London +29 37 £22,500 - 2
South West -16 10 £20,500 +12.32% 1
North West +5 7 £18,500 -5.12% 4
Yorkshire +12 5 £12,750 -20.31%
East of England 0 4 £19,500 -13.33% 4
East Midlands - 4 £20,500 -
North East - 1 £23,900 -
West Midlands - 1 £17,000 - 1
1st Line Support Engineer
UK

1st Line Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 28 August 2015, IT jobs across the England region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 182 (80.89%) Windows
2 132 (58.67%) Microsoft
3 110 (48.89%) Active Directory
4 95 (42.22%) MS Office
5 87 (38.67%) MS Excel
6 77 (34.22%) MS Exchange
7 55 (24.44%) TCP/IP
8 51 (22.67%) Windows XP
9 50 (22.22%) VMware
10 47 (20.89%) Firewall
10 47 (20.89%) Windows 7
11 46 (20.44%) Citrix
12 41 (18.22%) ITIL
12 41 (18.22%) Exchange Server 2010
13 39 (17.33%) Windows 8
14 38 (16.89%) Windows Server 2008
15 37 (16.44%) Windows Server 2012
16 36 (16.00%) Exchange Server 2007
17 35 (15.56%) SLA
17 35 (15.56%) VMware Infrastructure
18 32 (14.22%) Windows Server 2003
19 23 (10.22%) Hyper-V
19 23 (10.22%) Security Cleared
20 21 (9.33%) Blackberry
21 19 (8.44%) Microsoft Certification
21 19 (8.44%) VPN
21 19 (8.44%) C
21 19 (8.44%) Linux
22 17 (7.56%) DNS
22 17 (7.56%) SC Cleared

1st Line Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 28 August 2015, IT jobs across the England region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 77 (34.22%) MS Exchange
2 41 (18.22%) Exchange Server 2010
3 36 (16.00%) Exchange Server 2007
4 16 (7.11%) Exchange Server 2013
4 16 (7.11%) Exchange Server 2003
5 4 (1.78%) Blackberry Enterprise Server
6 3 (1.33%) IIS
Applications
1 95 (42.22%) MS Office
2 87 (38.67%) MS Excel
Business Applications
1 1 (0.44%) Dynamics CRM
Cloud Services
1 4 (1.78%) Office 365
2 2 (0.89%) Cloud Computing
2 2 (0.89%) Amazon AWS
3 1 (0.44%) Google Apps
Communications & Networking
1 55 (24.44%) TCP/IP
2 47 (20.89%) Firewall
3 19 (8.44%) VPN
4 17 (7.56%) DNS
5 13 (5.78%) Internet
6 12 (5.33%) DHCP
7 10 (4.44%) WAN
7 10 (4.44%) LAN
8 8 (3.56%) Wireless
9 6 (2.67%) SAN
10 4 (1.78%) VoIP
11 3 (1.33%) ADSL
11 3 (1.33%) iSCSI
11 3 (1.33%) NAS
12 2 (0.89%) Ethernet
12 2 (0.89%) IPv4
13 1 (0.44%) IP Telephony
13 1 (0.44%) FTP
13 1 (0.44%) Broadband
13 1 (0.44%) PBX
Database & Business Intelligence
1 11 (4.89%) SQL Server
2 3 (1.33%) SQL Server 2008
3 2 (0.89%) SQL Server 2000
3 2 (0.89%) SQL Server 2005
4 1 (0.44%) SQL Server 2012
4 1 (0.44%) MySQL
Development Applications
1 5 (2.22%) HP UFT
General
1 9 (4.00%) Finance
2 8 (3.56%) Banking
3 7 (3.11%) Telecoms
4 3 (1.33%) Back Office
5 2 (0.89%) Games
5 2 (0.89%) Retail
5 2 (0.89%) Marketing
5 2 (0.89%) French Language
5 2 (0.89%) German Language
6 1 (0.44%) Hebrew Language
6 1 (0.44%) Italian Language
6 1 (0.44%) Spanish Language
6 1 (0.44%) Welsh Language
6 1 (0.44%) Multimedia
6 1 (0.44%) Front Office
6 1 (0.44%) Law
6 1 (0.44%) Publishing
Libraries, Frameworks & Software Standards
1 5 (2.22%) HTML
1 5 (2.22%) Application Packaging
2 1 (0.44%) .NET
2 1 (0.44%) ASP.NET
2 1 (0.44%) CSS
2 1 (0.44%) LAMP
Miscellaneous
1 21 (9.33%) Blackberry
2 12 (5.33%) Video Conferencing
3 10 (4.44%) iPhone
4 8 (3.56%) iPad
5 7 (3.11%) Analytical Skills
6 5 (2.22%) Data Centre
7 4 (1.78%) PDA
7 4 (1.78%) Management Information System
8 2 (0.89%) Handset
8 2 (0.89%) Mathematics
8 2 (0.89%) Visualisation
8 2 (0.89%) New Media
9 1 (0.44%) e-Health
Operating Systems
1 182 (80.89%) Windows
2 51 (22.67%) Windows XP
3 47 (20.89%) Windows 7
4 39 (17.33%) Windows 8
5 38 (16.89%) Windows Server 2008
6 37 (16.44%) Windows Server 2012
7 32 (14.22%) Windows Server 2003
8 19 (8.44%) Linux
9 15 (6.67%) Mac OS
10 12 (5.33%) Mac OS X
10 12 (5.33%) Windows Vista
11 9 (4.00%) Android
12 8 (3.56%) Apple iOS
13 6 (2.67%) Red Hat Enterprise Linux
14 5 (2.22%) Windows 2000
15 2 (0.89%) Windows Mobile
16 1 (0.44%) UNIX
Processes & Methodologies
1 41 (18.22%) ITIL
2 12 (5.33%) Technical Architecture
3 10 (4.44%) E-Commerce
4 7 (3.11%) Service Management
5 5 (2.22%) Test Scripting
5 5 (2.22%) Data Protection
6 4 (1.78%) CRM
7 3 (1.33%) Line Management
7 3 (1.33%) Information Security
8 2 (0.89%) Time Management
8 2 (0.89%) Service Delivery
8 2 (0.89%) Change Management
8 2 (0.89%) Mentoring
8 2 (0.89%) Mobile Device Management
8 2 (0.89%) Cyber Security
8 2 (0.89%) Online Marketing
9 1 (0.44%) Network Management
9 1 (0.44%) Continuous Improvement
9 1 (0.44%) Change Control
9 1 (0.44%) Kalman Filter
Programming Languages
1 19 (8.44%) C
2 9 (4.00%) SQL
3 6 (2.67%) VB
4 3 (1.33%) PowerShell
5 1 (0.44%) T-SQL
5 1 (0.44%) C#
5 1 (0.44%) JavaScript
Qualifications
1 23 (10.22%) Security Cleared
2 19 (8.44%) Microsoft Certification
3 17 (7.56%) SC Cleared
4 13 (5.78%) MCP
5 8 (3.56%) Degree
6 7 (3.11%) CCNA
6 7 (3.11%) Cisco Certification
7 5 (2.22%) DV Cleared
7 5 (2.22%) MCSA
8 4 (1.78%) A+ Certification
9 3 (1.33%) MCSE
9 3 (1.33%) MCITP
10 1 (0.44%) HND
10 1 (0.44%) ITIL Certification
10 1 (0.44%) Network+ Certification
10 1 (0.44%) MOS
10 1 (0.44%) MCDST
10 1 (0.44%) MCTS
Quality Assurance & Compliance
1 35 (15.56%) SLA
2 5 (2.22%) QA
System Software
1 110 (48.89%) Active Directory
2 35 (15.56%) VMware Infrastructure
3 23 (10.22%) Hyper-V
4 3 (1.33%) Terminal Server
4 3 (1.33%) Terminal Services
5 2 (0.89%) VMware Workstation
5 2 (0.89%) vSphere
5 2 (0.89%) VMware ESXi
6 1 (0.44%) StorNext
Systems Management
1 14 (6.22%) Backup Exec
2 3 (1.33%) SCCM
3 1 (0.44%) Systems Management Server (SMS)
Vendors
1 132 (58.67%) Microsoft
2 50 (22.22%) VMware
3 46 (20.44%) Citrix
4 15 (6.67%) Cisco
5 13 (5.78%) Apple
6 7 (3.11%) Symantec
6 7 (3.11%) HP
7 4 (1.78%) Remedy
7 4 (1.78%) McAfee
7 4 (1.78%) Red Hat
8 2 (0.89%) Veeam
8 2 (0.89%) Google
8 2 (0.89%) EMC
8 2 (0.89%) Avaya
9 1 (0.44%) Progress
9 1 (0.44%) Sun
9 1 (0.44%) Polycom
9 1 (0.44%) Tandberg
9 1 (0.44%) Mitel
9 1 (0.44%) Sage
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £22,000 per annum plus on-call Allowance + benefits
Posted: Yesterday
Shepperton
Recruitment Genius
Salary: £19000 - £23000 per annum
Posted: Yesterday
Stratford-upon-Avon
Pearson Whiffin
Salary: £18000 - £21000 per annum
Posted: Yesterday
Cambridge, Cambridgeshire
Talent International
Salary: £22000 per annum
Posted: 2 days ago
Letchworth Garden City, Hertfordshire
Deerfoot IT Resources Ltd
Salary: £20000 - £25000 per annum + benefits
Posted: 3 days ago
Farnborough, Hampshire
Global Technology Solutions Ltd
Salary: £25000 per annum
Posted: 4 days ago
Maidstone
Pearson Whiffin
Salary: £20000 - £25000 per annum
Posted: 4 days ago
Macclesfield
Shortlist Recruitment
Salary: £20000 - £22000 per annum
Posted: 7 days ago
London
Applause IT Innovation
Salary: £23000 - £28000 per annum + benefits
Posted: 8 days ago
London
Ampersand Consulting
Salary: £20000 - £26000 per annum + Benefits
Posted: 16 days ago
Macclesfield
Adria Solutions Ltd
Salary: £18000 - £20000 per annum + Benefits
Posted: 22 days ago
Ipswich
Hays IT - Uk Posting account
Salary: £18000.00 - £22000.00 per annum
Posted: 23 days ago