The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
First Line Support Engineer
Rank 773 786 803
Rank change year-on-year
+13 +17
Permanent jobs requiring a 1st Line Support Engineer 125 139 114
As % of all permanent IT jobs located in England 0.13% 0.14% 0.12%
As % of the Job Titles category 0.14% 0.14% 0.12%
Number of salaries quoted 109 126 96
Average salary £22,500 £21,500 £21,000
Average salary % change year-on-year
+4.65% +2.38%
90% offered a salary of more than £18,000 £18,000 £19,000
10% offered a salary of more than £30,500 £25,000 £24,500
UK excluding London average salary £21,000 £20,750 £20,500
% change year-on-year
+1.20% +1.21%
1st Line Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
90807 95908 94217
As % of all permanent IT jobs located in England 96.14% 96.48% 96.30%
Number of salaries quoted 77011 80194 76700
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

1st Line Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in England

1st Line Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the England region.

1st Line Support Engineer Salary Trend in England

1st Line Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 1st Line Support Engineer across the England region over the 3 months to 9 February 2016.

1st Line Support Engineer Salary Histogram in England

1st Line Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the England region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -6 49 £21,500 - 5
London +8 45 £28,000 +24.44% 8
East of England +11 15 £24,000 +20.00% 1
South West -4 8 £17,750 +1.42% 3
North West +28 7 £18,000 -8.86% 1
Yorkshire +17 2 £15,750 -12.50%
East Midlands -1 1 - - 1
1st Line Support Engineer
UK

1st Line Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 9 February 2016, IT jobs across the England region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 176 (68.75%) Windows
2 130 (50.78%) Microsoft
3 129 (50.39%) Active Directory
4 76 (29.69%) MS Excel
4 76 (29.69%) MS Office
5 73 (28.52%) Windows Server
6 65 (25.39%) MS Exchange
7 57 (22.27%) VMware
8 51 (19.92%) Windows 7
8 51 (19.92%) Windows 8
9 43 (16.80%) Firewall
10 42 (16.41%) ITIL
10 42 (16.41%) TCP/IP
11 41 (16.02%) Microsoft Certification
11 41 (16.02%) Windows XP
12 36 (14.06%) Citrix
13 34 (13.28%) VMware Infrastructure
14 25 (9.77%) Exchange Server 2003
15 24 (9.38%) MCSE
16 21 (8.20%) SLA
16 21 (8.20%) Blackberry
16 21 (8.20%) Office 365
17 20 (7.81%) MCP
18 19 (7.42%) MCITP
18 19 (7.42%) Degree
19 18 (7.03%) Mac OS
19 18 (7.03%) Hyper-V
19 18 (7.03%) SQL
19 18 (7.03%) Cisco
20 17 (6.64%) Exchange Server 2013

1st Line Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 9 February 2016, IT jobs across the England region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 65 (25.39%) MS Exchange
2 25 (9.77%) Exchange Server 2003
3 17 (6.64%) Exchange Server 2013
4 16 (6.25%) SharePoint
5 9 (3.52%) Exchange Server 2010
5 9 (3.52%) Skype for Business
6 7 (2.73%) Exchange Server 2007
7 3 (1.17%) IIS
8 2 (0.78%) SharePoint 2013
9 1 (0.39%) Confluence
Applications
1 76 (29.69%) MS Excel
1 76 (29.69%) MS Office
2 1 (0.39%) MS Visio
2 1 (0.39%) Spreadsheet
Business Applications
1 9 (3.52%) Dynamics CRM
Cloud Services
1 21 (8.20%) Office 365
2 3 (1.17%) Dropbox
3 1 (0.39%) Google Apps
3 1 (0.39%) Microsoft Azure
Communications & Networking
1 43 (16.80%) Firewall
2 42 (16.41%) TCP/IP
3 16 (6.25%) Internet
3 16 (6.25%) LAN
4 15 (5.86%) DNS
5 12 (4.69%) WAN
6 9 (3.52%) VoIP
7 8 (3.13%) DHCP
8 6 (2.34%) SAN
8 6 (2.34%) VPN
9 4 (1.56%) Unified Communications
9 4 (1.56%) Wireless
10 3 (1.17%) ADSL
10 3 (1.17%) Remote Desktop
11 2 (0.78%) IP Telephony
12 1 (0.39%) FTP
12 1 (0.39%) NAS
12 1 (0.39%) PBX
12 1 (0.39%) SNMP
12 1 (0.39%) WLAN
Database & Business Intelligence
1 9 (3.52%) SQL Server
2 5 (1.95%) SQL Server 2008
2 5 (1.95%) SQL Server 2012
3 3 (1.17%) MySQL
Development Applications
1 2 (0.78%) Yeoman
2 1 (0.39%) JIRA
General
1 15 (5.86%) Finance
2 8 (3.13%) Retail
3 4 (1.56%) Banking
3 4 (1.56%) Legal
4 2 (0.78%) Electronics
4 2 (0.78%) French Language
4 2 (0.78%) Italian Language
4 2 (0.78%) Law
4 2 (0.78%) Telecoms
5 1 (0.39%) Advertising
5 1 (0.39%) Games
5 1 (0.39%) German Language
5 1 (0.39%) Hebrew Language
5 1 (0.39%) Manufacturing
5 1 (0.39%) Marketing
5 1 (0.39%) Welsh Language
Libraries, Frameworks & Software Standards
1 7 (2.73%) FIX Protocol
2 6 (2.34%) .NET
3 2 (0.78%) COM
4 1 (0.39%) CSS
4 1 (0.39%) LAMP
4 1 (0.39%) XML
4 1 (0.39%) XSLT
Miscellaneous
1 21 (8.20%) Blackberry
2 13 (5.08%) Driving Licence
3 9 (3.52%) Computer Science
4 7 (2.73%) Data Centre
4 7 (2.73%) Fintech
5 5 (1.95%) iPhone
6 4 (1.56%) iPad
7 3 (1.17%) Video Conferencing
8 2 (0.78%) Analytical Skills
8 2 (0.78%) Handset
9 1 (0.39%) Data Protection Act
9 1 (0.39%) Mathematics
9 1 (0.39%) NHS
9 1 (0.39%) PACS
Operating Systems
1 176 (68.75%) Windows
2 73 (28.52%) Windows Server
3 51 (19.92%) Windows 7
3 51 (19.92%) Windows 8
4 41 (16.02%) Windows XP
5 18 (7.03%) Mac OS
6 13 (5.08%) Linux
7 12 (4.69%) Windows Server 2012
8 10 (3.91%) Windows Server 2003
9 8 (3.13%) Android
10 6 (2.34%) Mac OS X
11 5 (1.95%) Windows 10
11 5 (1.95%) Windows Server 2008
12 2 (0.78%) Apple iOS
12 2 (0.78%) CentOS
12 2 (0.78%) Debian
12 2 (0.78%) Red Hat Enterprise Linux
12 2 (0.78%) Ubuntu
12 2 (0.78%) Unix
13 1 (0.39%) Kali Linux
Processes & Methodologies
1 42 (16.41%) ITIL
2 15 (5.86%) E-Commerce
3 13 (5.08%) Service Management
4 11 (4.30%) Incident Management
5 10 (3.91%) CRM
6 8 (3.13%) High Availability
7 7 (2.73%) Electronic Trading
8 6 (2.34%) Disaster Recovery
9 5 (1.95%) Change Management
9 5 (1.95%) Time Management
10 4 (1.56%) Cybersecurity
10 4 (1.56%) Investment Management
10 4 (1.56%) Migration
10 4 (1.56%) Root Cause Analysis
10 4 (1.56%) Software Delivery
11 3 (1.17%) Data Protection
11 3 (1.17%) Logistics
12 2 (0.78%) Asset Management
12 2 (0.78%) Change Control
12 2 (0.78%) Service Delivery
Programming Languages
1 18 (7.03%) SQL
2 13 (5.08%) C
3 8 (3.13%) PowerShell
4 6 (2.34%) VB
5 1 (0.39%) JavaScript
5 1 (0.39%) VBA
Qualifications
1 41 (16.02%) Microsoft Certification
2 24 (9.38%) MCSE
3 20 (7.81%) MCP
4 19 (7.42%) Degree
4 19 (7.42%) MCITP
5 16 (6.25%) Security Cleared
6 15 (5.86%) MCSA
7 11 (4.30%) CCNA
7 11 (4.30%) Cisco Certification
7 11 (4.30%) MCTS
8 10 (3.91%) MCDST
8 10 (3.91%) SC Cleared
9 8 (3.13%) ACTC
9 8 (3.13%) HNC
10 7 (2.73%) A+ Certification
11 6 (2.34%) Network+ Certification
12 3 (1.17%) DBS Check
13 2 (0.78%) CCA
13 2 (0.78%) CCNP
13 2 (0.78%) Citrix Certification
Quality Assurance & Compliance
1 21 (8.20%) SLA
2 1 (0.39%) DICOM
System Software
1 129 (50.39%) Active Directory
2 34 (13.28%) VMware Infrastructure
3 18 (7.03%) Hyper-V
4 7 (2.73%) Terminal Server
5 4 (1.56%) VMware ESX
6 2 (0.78%) Terminal Services
6 2 (0.78%) XenApp
7 1 (0.39%) Microsoft App-V
7 1 (0.39%) XenDesktop
Systems Management
1 8 (3.13%) Microsoft Data Protection Manager
1 8 (3.13%) SCOM
2 2 (0.78%) Cisco CUCM
3 1 (0.39%) SCCM
Vendors
1 130 (50.78%) Microsoft
2 57 (22.27%) VMware
3 36 (14.06%) Citrix
4 18 (7.03%) Cisco
5 13 (5.08%) Apple
6 4 (1.56%) HP
6 4 (1.56%) Remedy
6 4 (1.56%) ServiceNow
7 3 (1.17%) Google
8 2 (0.78%) Avaya
8 2 (0.78%) Juniper
8 2 (0.78%) Nokia
8 2 (0.78%) Red Hat
9 1 (0.39%) 3Com
9 1 (0.39%) Bloomberg
9 1 (0.39%) Huawei
9 1 (0.39%) NetApp
9 1 (0.39%) Nortel
9 1 (0.39%) Salesforce.com
9 1 (0.39%) WatchGuard
West London
Guru Careers
Salary: 20000 Per Annum + Benefits
Posted: 1 hour ago
City, London
Searchability
Salary: £25000 per annum
Posted: 19 hours ago
Central London / West End
Understanding Recruitment
Salary: £35000 - £40000 per annum
Posted: Yesterday
Basildon, Essex
ARC IT Recruitment Ltd
Salary: £23000 - £25000 Per Annum + benefits
Posted: 3 days ago
Central London / West End
keytree
Salary: £20000 - £25000 per annum
Posted: 4 days ago
East London
Connect Support Services Ltd
Posted: 4 days ago
City, London
AWD Recruitment
Salary: £18,000 - £22,000 per annum
Posted: 5 days ago
London
AWD online
Salary: £18,000 - £22,000 per annum
Posted: 5 days ago
Gloucestershire
People Source Consulting
Salary: £17000 - £20000 per annum
Posted: 5 days ago
West London
Verticality Ltd
Salary: £28000 per annum, Benefits Bonus, Oncall (not immediate), Overtime
Posted: 5 days ago
Chippenham, Wiltshire
Global Technology Solutions Ltd
Salary: £22000 - £23000 per annum + Benefits
Posted: 5 days ago
Redruth, Cornwall
Global Technology Solutions Ltd
Salary: £17000 per annum
Posted: 5 days ago
Sevenoaks, Kent
Senitor Associates
Salary: £25000 per annum
Posted: 6 days ago
Camberley, Surrey
Austin Fraser
Salary: £18000.00 - £21000.00 per annum + Excellent benefits
Posted: 6 days ago
Manchester, Lancashire
Itlab
Posted: 11 days ago
Oxford
Nigel Frank International Ltd
Salary: £18000 - £21000 per annum + Negotiable
Posted: 25 days ago
Folkestone, Kent
AWD online
Salary: £17,000 - £22,000 + Benefits
Posted: 27 days ago