The first table below looks at the demand for the 2nd Line Support Technician role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Technician in their job title over the 3 months to 14 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
3 months to
14 Jul 2014
Same period 2013 Same period 2012
Second Line Support Technician
Rank 831 834 842
Rank change year-on-year
+3 +8
Permanent jobs requiring a 2nd Line Support Technician 48 21 25
As % of all permanent IT jobs located in England 0.044% 0.021% 0.022%
As % of the Job Titles category 0.047% 0.022% 0.023%
Number of salaries quoted 34 20 25
Average salary £28,750 £23,750 £23,000
Average salary % change year-on-year
+21.05% +3.26%
90% offered a salary of more than £18,500 £21,450 £20,000
10% offered a salary of more than £32,500 £30,200 £27,000
UK excluding London average salary £25,000 £22,500 £23,000
% change year-on-year
+11.11% -2.17%
Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
102846 96260 106803
As % of all permanent IT jobs located in England 94.37% 94.35% 95.22%
Number of salaries quoted 84986 80904 92409
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £27,000 £26,500 £27,500
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,000 £38,500
% change year-on-year
+5.26% -1.29%
2nd Line Support Technician
UK

2nd Line Support Technician
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Technician in the job title across the England region as a proportion of the total demand within the Job Titles category.

2nd Line Support Technician Jobs Demand Trend in England

2nd Line Support Technician
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Technician across the England region.

2nd Line Support Technician Salary Trend in England

2nd Line Support Technician
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 2nd Line Support Technician across the England region over the 3 months to 14 July 2014.

2nd Line Support Technician Salary Histogram in England

2nd Line Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Technician within the England region over the 3 months to 14 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -1 15 £24,000 -4.00% 5
East of England +9 14 £30,000 +39.53% 3
London -29 11 £32,500 +1.56% 1
Yorkshire - 7 £18,500 -
South West -20 1 - -
2nd Line Support Technician
UK

2nd Line Support Technician
Top 30 Related IT Skills in England

For the 6 months to 14 July 2014, IT jobs across the England region that cited 2nd Line Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Technician in their job title.

1 74 (76.29%) Windows
2 40 (41.24%) Active Directory
3 38 (39.18%) MS Office
4 36 (37.11%) Microsoft
5 34 (35.05%) Windows Server 2008
6 32 (32.99%) VMware
7 30 (30.93%) Windows 7
8 25 (25.77%) Windows Server 2003
9 24 (24.74%) Windows XP
9 24 (24.74%) MS Exchange
10 23 (23.71%) Citrix
11 21 (21.65%) MS Excel
12 18 (18.56%) ITIL
13 17 (17.53%) Finance
14 16 (16.49%) TCP/IP
15 14 (14.43%) Microsoft Certification
15 14 (14.43%) DNS
15 14 (14.43%) SLA
16 11 (11.34%) Cisco
16 11 (11.34%) SQL
16 11 (11.34%) VMware Infrastructure
17 10 (10.31%) XenApp
17 10 (10.31%) Service Delivery
17 10 (10.31%) IP Telephony
18 9 (9.28%) Telecoms
18 9 (9.28%) Exchange Server 2010
19 8 (8.25%) Kindle
19 8 (8.25%) Windows Server 2012
19 8 (8.25%) Local Government
19 8 (8.25%) HP

2nd Line Support Technician
Top Related IT Skills in England by Category

For the 6 months to 14 July 2014, IT jobs across the England region that cited 2nd Line Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 24 (24.74%) MS Exchange
2 9 (9.28%) Exchange Server 2010
3 5 (5.15%) Blackberry Enterprise Server
3 5 (5.15%) Exchange Server 2003
3 5 (5.15%) Exchange Server 2007
4 3 (3.09%) Exchange Server 2013
5 2 (2.06%) IBM Notes
Applications
1 38 (39.18%) MS Office
2 21 (21.65%) MS Excel
Business Applications
1 1 (1.03%) assyst
Communications & Networking
1 16 (16.49%) TCP/IP
2 14 (14.43%) DNS
3 10 (10.31%) IP Telephony
4 8 (8.25%) Internet
5 7 (7.22%) DHCP
5 7 (7.22%) VLAN
6 6 (6.19%) Network Security
6 6 (6.19%) Firewall
7 3 (3.09%) ADSL
8 2 (2.06%) LAN
8 2 (2.06%) Ethernet
8 2 (2.06%) VPN
8 2 (2.06%) 3G
8 2 (2.06%) WAN
9 1 (1.03%) iSCSI
9 1 (1.03%) Fibre Channel
9 1 (1.03%) Cisco IOS
9 1 (1.03%) Nortel Meridian
9 1 (1.03%) MPLS
9 1 (1.03%) Wireless
Database & Business Intelligence
1 3 (3.09%) SQL Server
2 2 (2.06%) MySQL
3 1 (1.03%) SQL Server 2005
3 1 (1.03%) SQL Server 2008
3 1 (1.03%) SQL Server 2012
Development Applications
1 1 (1.03%) MSI
General
1 17 (17.53%) Finance
2 9 (9.28%) Telecoms
3 8 (8.25%) Local Government
4 4 (4.12%) Legal
5 1 (1.03%) Manufacturing
5 1 (1.03%) Advertising
5 1 (1.03%) Law
Miscellaneous
1 8 (8.25%) Kindle
2 5 (5.15%) Fat Client
2 5 (5.15%) Thin Client
2 5 (5.15%) Blackberry
3 4 (4.12%) VLE
4 3 (3.09%) Management Information System
4 3 (3.09%) iPhone
5 2 (2.06%) iPad
6 1 (1.03%) iSeries
6 1 (1.03%) Mobile App
6 1 (1.03%) Video Conferencing
6 1 (1.03%) FMCG
6 1 (1.03%) EPoS
6 1 (1.03%) NHS
6 1 (1.03%) AS400
6 1 (1.03%) Clustering
6 1 (1.03%) PDA
6 1 (1.03%) CCTV
6 1 (1.03%) Ergonomics
Operating Systems
1 74 (76.29%) Windows
2 34 (35.05%) Windows Server 2008
3 30 (30.93%) Windows 7
4 25 (25.77%) Windows Server 2003
5 24 (24.74%) Windows XP
6 8 (8.25%) Windows Server 2012
7 5 (5.15%) Windows 2000 Server
7 5 (5.15%) UNIX
8 3 (3.09%) Android
8 3 (3.09%) Linux
8 3 (3.09%) Windows 8
9 2 (2.06%) Apple iOS
10 1 (1.03%) Windows NT
10 1 (1.03%) Mac OS X
10 1 (1.03%) Windows Mobile
10 1 (1.03%) Windows Vista
Processes & Methodologies
1 18 (18.56%) ITIL
2 10 (10.31%) Service Delivery
3 3 (3.09%) Software Deployment
3 3 (3.09%) Service Management
4 2 (2.06%) CRM
4 2 (2.06%) Project Management
5 1 (1.03%) Mobile Device Management
5 1 (1.03%) Service Desk Management
5 1 (1.03%) Disaster Recovery
5 1 (1.03%) Migration
5 1 (1.03%) Incident Management
5 1 (1.03%) Load Balancing
5 1 (1.03%) Data Protection
Programming Languages
1 11 (11.34%) SQL
2 2 (2.06%) VBA
2 2 (2.06%) PHP
3 1 (1.03%) PowerShell
Qualifications
1 14 (14.43%) Microsoft Certification
2 6 (6.19%) ITIL Certification
2 6 (6.19%) MCP
3 4 (4.12%) CCNA
3 4 (4.12%) Cisco Certification
4 3 (3.09%) MCSE
5 2 (2.06%) MCITP
6 1 (1.03%) Degree
6 1 (1.03%) SC Cleared
6 1 (1.03%) Security Cleared
6 1 (1.03%) CCSA
6 1 (1.03%) CCSE
Quality Assurance & Compliance
1 14 (14.43%) SLA
2 8 (8.25%) ISO 9001
3 1 (1.03%) QA
System Software
1 40 (41.24%) Active Directory
2 11 (11.34%) VMware Infrastructure
3 10 (10.31%) XenApp
4 6 (6.19%) Microsoft App-V
4 6 (6.19%) vSphere
5 5 (5.15%) VMware ESXi
5 5 (5.15%) XenDesktop
6 4 (4.12%) Hyper-V
7 1 (1.03%) Terminal Services
7 1 (1.03%) VMware ESX
7 1 (1.03%) XenServer
7 1 (1.03%) UAG
Systems Management
1 7 (7.22%) SCCM
2 3 (3.09%) Norton AntiVirus
2 3 (3.09%) Backup Exec
3 1 (1.03%) WSUS
3 1 (1.03%) Sysprep
3 1 (1.03%) McAfee ePO
Vendors
1 36 (37.11%) Microsoft
2 32 (32.99%) VMware
3 23 (23.71%) Citrix
4 11 (11.34%) Cisco
5 8 (8.25%) HP
6 4 (4.12%) Northgate
7 3 (3.09%) McAfee
7 3 (3.09%) Symantec
7 3 (3.09%) Apple
8 2 (2.06%) Sage
8 2 (2.06%) Dell
8 2 (2.06%) Avaya
8 2 (2.06%) Veritas
8 2 (2.06%) Lotus
8 2 (2.06%) Sophos
8 2 (2.06%) WatchGuard
9 1 (1.03%) Draytek
9 1 (1.03%) Veeam
9 1 (1.03%) Acronis
9 1 (1.03%) ServiceNow
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Salary: £20000.00 - £24000.00 per annum
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Berkhamsted, Hertfordshire
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Salary: £25000 per annum
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Salary: £26000 - £30000 per annum + Benefits
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Applause IT Innovation
Salary: £20000 - £23000 per annum + Includes Car/Allowance+bens
Posted: 4 days ago
Slough, Berkshire
set2recruit
Salary: From £28,000 to £29,500 per annum
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St. Albans, Hertfordshire
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Salary: £25000 - £35000 per annum + Benefits
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City of London
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