The statistics below represent IT jobs advertised across the England region that had 2nd Line Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 June 2016 with a comparison to same period over 2 years.

3 months to
27 Jun 2016
Same period 2015 Same period 2014
Second Line Support Technician
Rank 866 855 910
Rank change year-on-year
-11 +55
Permanent jobs requiring a 2nd Line Support Technician 33 82 79
As % of all permanent IT jobs located in England 0.036% 0.080% 0.070%
As % of the Job Titles category 0.037% 0.083% 0.073%
Number of salaries quoted 30 79 62
Median salary £24,500 £22,500 £25,000
Median salary % change year-on-year
+8.88% -10.00%
90% offered a salary of more than £22,000 £19,000 £19,000
10% offered a salary of more than £31,150 £32,500 £32,500
UK excluding London median salary £23,250 £21,000 £24,000
% change year-on-year
+10.71% -12.50%
2nd Line Support Technician
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
88827 98485 108945
As % of all permanent IT jobs located in England 96.38% 96.51% 96.50%
Number of salaries quoted 75797 82143 90028
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support Technician
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured 2nd Line Support Technician in the job title.

2nd Line Support Technician Jobs Demand Trend in England

2nd Line Support Technician
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Technician across the England region.

2nd Line Support Technician Salary Trend in England

2nd Line Support Technician
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 2nd Line Support Technician across the England region over the 3 months to 27 June 2016.

2nd Line Support Technician Salary Histogram in England

2nd Line Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Technician within the England region over the 3 months to 27 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +17 12 £25,750 -1.90% 1
South East +32 7 £25,000 +13.63% 2
North West +15 5 £22,500 - 2
Yorkshire +34 4 £26,000 +10.63% 2
East Midlands +10 3 £22,500 +12.50%
South West -7 1 £18,500 -7.50%
West Midlands -14 1 £21,500 -2.27% 1
2nd Line Support Technician
UK

2nd Line Support Technician Skill Set
Top 30 Related IT Skills in England

For the 6 months to 27 June 2016, 2nd Line Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 2nd Line Support Technician in the job title.

1 68 (82.93%) Windows
2 57 (69.51%) Active Directory
3 47 (57.32%) Microsoft
4 30 (36.59%) Windows 7
5 29 (35.37%) Windows Server
6 27 (32.93%) Windows Server 2008
7 24 (29.27%) MS Office
7 24 (29.27%) Windows Server 2012
8 23 (28.05%) MS Exchange
9 22 (26.83%) VMware
10 20 (24.39%) MS Excel
10 20 (24.39%) ITIL
10 20 (24.39%) Citrix
11 17 (20.73%) DNS
11 17 (20.73%) VMware Infrastructure
12 16 (19.51%) Cisco
13 13 (15.85%) LAN
14 12 (14.63%) DHCP
14 12 (14.63%) Terminal Services
14 12 (14.63%) Office 365
15 11 (13.41%) Apple
15 11 (13.41%) WAN
15 11 (13.41%) Firewall
16 10 (12.20%) TCP/IP
17 9 (10.98%) SQL
17 9 (10.98%) SLA
17 9 (10.98%) Hyper-V
18 8 (9.76%) Windows 8
18 8 (9.76%) Windows Server 2003
18 8 (9.76%) SQL Server

2nd Line Support Technician Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (28.05%) MS Exchange
2 7 (8.54%) SharePoint
3 5 (6.10%) Exchange Server 2010
4 2 (2.44%) IIS
4 2 (2.44%) SharePoint Server
5 1 (1.22%) Exchange Server 2003
5 1 (1.22%) Exchange Server 2007
5 1 (1.22%) Exchange Server 2013
5 1 (1.22%) IBM Notes
5 1 (1.22%) Skype for Business
Applications
1 24 (29.27%) MS Office
2 20 (24.39%) MS Excel
3 3 (3.66%) MS PowerPoint
Business Applications
1 1 (1.22%) Dynamics CRM
Cloud Services
1 12 (14.63%) Office 365
2 1 (1.22%) Google Apps
Communications & Networking
1 17 (20.73%) DNS
2 13 (15.85%) LAN
3 12 (14.63%) DHCP
4 11 (13.41%) Firewall
4 11 (13.41%) WAN
5 10 (12.20%) TCP/IP
6 6 (7.32%) VPN
6 6 (7.32%) Wi-Fi
6 6 (7.32%) Wireless
7 5 (6.10%) Internet
7 5 (6.10%) Remote Desktop
7 5 (6.10%) SAN
7 5 (6.10%) VoIP
8 3 (3.66%) VLAN
9 1 (1.22%) Cisco IOS
9 1 (1.22%) DSL
9 1 (1.22%) SMTP
9 1 (1.22%) Structured Cabling
Database & Business Intelligence
1 8 (9.76%) SQL Server
2 4 (4.88%) SQL Server 2008
2 4 (4.88%) SQL Server 2012
3 2 (2.44%) MS Access
General
1 3 (3.66%) Finance
1 3 (3.66%) Law
2 2 (2.44%) Legal
2 2 (2.44%) Manufacturing
2 2 (2.44%) Marketing
2 2 (2.44%) Retail
2 2 (2.44%) Telecoms
3 1 (1.22%) Dutch Language
3 1 (1.22%) German Language
3 1 (1.22%) Spanish Language
Libraries, Frameworks & Software Standards
1 2 (2.44%) HTML
2 1 (1.22%) .NET
2 1 (1.22%) CSS
2 1 (1.22%) XML
Miscellaneous
1 7 (8.54%) CMDB
2 6 (7.32%) iPhone
3 4 (4.88%) EPoS
3 4 (4.88%) Management Information System
4 3 (3.66%) Analytical Skills
4 3 (3.66%) Blackberry
4 3 (3.66%) Data Centre
4 3 (3.66%) Driving Licence
4 3 (3.66%) Smartphone
5 2 (2.44%) AS400
5 2 (2.44%) iPad
5 2 (2.44%) iSeries
6 1 (1.22%) Client/Server
6 1 (1.22%) Computer Science
6 1 (1.22%) PDA
6 1 (1.22%) Xbox
Operating Systems
1 68 (82.93%) Windows
2 30 (36.59%) Windows 7
3 29 (35.37%) Windows Server
4 27 (32.93%) Windows Server 2008
5 24 (29.27%) Windows Server 2012
6 8 (9.76%) Windows 8
6 8 (9.76%) Windows Server 2003
7 6 (7.32%) Mac OS X
7 6 (7.32%) Windows 10
8 4 (4.88%) Android
8 4 (4.88%) Apple iOS
8 4 (4.88%) Linux
8 4 (4.88%) Windows XP
9 2 (2.44%) Mac OS
9 2 (2.44%) OS/400
10 1 (1.22%) CentOS
10 1 (1.22%) Unix
10 1 (1.22%) Windows Mobile
10 1 (1.22%) Windows Phone
10 1 (1.22%) Windows Vista
Processes & Methodologies
1 20 (24.39%) ITIL
2 6 (7.32%) Continuous Improvement
3 5 (6.10%) Email Filtering
3 5 (6.10%) Kalman Filter
3 5 (6.10%) Web Filtering
4 4 (4.88%) Software Distribution
5 3 (3.66%) Case Management
5 3 (3.66%) Network Management
5 3 (3.66%) Open Source
5 3 (3.66%) Service Delivery
6 2 (2.44%) High Availability
6 2 (2.44%) Line Management
6 2 (2.44%) Security Operations
6 2 (2.44%) Software Deployment
7 1 (1.22%) CRM
7 1 (1.22%) Disaster Recovery
7 1 (1.22%) ERP
7 1 (1.22%) Incident Management
7 1 (1.22%) Mentoring
7 1 (1.22%) Migration
Programming Languages
1 9 (10.98%) SQL
2 1 (1.22%) C#
2 1 (1.22%) JavaScript
2 1 (1.22%) VB
2 1 (1.22%) VB6
2 1 (1.22%) VBScript
Qualifications
1 7 (8.54%) MCP
1 7 (8.54%) Microsoft Certification
2 6 (7.32%) MCSE
3 3 (3.66%) MCSA
4 2 (2.44%) CCDA
4 2 (2.44%) CCNA
4 2 (2.44%) Cisco Certification
4 2 (2.44%) DV Cleared
4 2 (2.44%) SC Cleared
4 2 (2.44%) Security Cleared
5 1 (1.22%) DBS Check
5 1 (1.22%) Degree
5 1 (1.22%) HND
5 1 (1.22%) MCITP
Quality Assurance & Compliance
1 9 (10.98%) SLA
2 4 (4.88%) ISO/IEC 27001
3 2 (2.44%) PCI DSS
System Software
1 57 (69.51%) Active Directory
2 17 (20.73%) VMware Infrastructure
3 12 (14.63%) Terminal Services
4 9 (10.98%) Hyper-V
5 3 (3.66%) XenDesktop
6 2 (2.44%) VMware ESXi
6 2 (2.44%) vSphere
7 1 (1.22%) Virtual Machines
7 1 (1.22%) XenApp
Systems Management
1 4 (4.88%) SCCM
2 2 (2.44%) Backup Exec
Vendors
1 47 (57.32%) Microsoft
2 22 (26.83%) VMware
3 20 (24.39%) Citrix
4 16 (19.51%) Cisco
5 11 (13.41%) Apple
6 6 (7.32%) Dell
6 6 (7.32%) HP
7 4 (4.88%) Veeam
8 3 (3.66%) Intel Security
9 2 (2.44%) Avaya
9 2 (2.44%) LANDesk
9 2 (2.44%) Sophos
9 2 (2.44%) Symantec
10 1 (1.22%) Draytek
10 1 (1.22%) Kaspersky
10 1 (1.22%) Lotus
10 1 (1.22%) NetApp
10 1 (1.22%) NETGEAR
10 1 (1.22%) SonicWALL
10 1 (1.22%) ZyXEL
Ipswich, Suffolk
Coal IT Services
Salary: From £24,000 to £28,000 per annum Annual bonus(up tp 20%) Excellent Be
Posted: 4 hours ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £30,000 per annum negotiable
Posted: 2 days ago
Manchester, Lancashire
Bluetownonline
Salary: £16016 per annum
Posted: 2 days ago
Birmingham, West Midlands (County)
Gleeson Recruitment Group
Salary: £25k - 28k per year + Benefits
Posted: 5 days ago
Cheadle, Cheshire
Recital Consulting
Salary: £20000 - £26000 Per Annum
Posted: 6 days ago
Wokingham, Berkshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + bonus + benefits
Posted: 2 days ago
Doncaster
Hays Specialist Recruitment
Salary: £20000.00 - £25000.00 per annum
Posted: 20 days ago
Central London / West End
Bordier UK
Salary: From £20,000 to £25,000 per annum plus benefits
Posted: 25 days ago
Wakefield
Recital Consulting Ltd
Salary: 22000-26000 Per Annum
Posted: 27 days ago