The statistics below represent IT jobs advertised across the England region that had 2nd Line Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 September 2016 with a comparison to same period over 2 years.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
Second Line Support Technician
Rank 832 853 891
Rank change year-on-year
+21 +38
Permanent jobs requiring a 2nd Line Support Technician 48 78 58
As % of all permanent IT jobs located in England 0.053% 0.077% 0.055%
As % of the Job Titles category 0.055% 0.080% 0.057%
Number of salaries quoted 47 74 52
Median salary £26,000 £24,000 £25,500
Median salary % change year-on-year
+8.33% -5.88%
90% offered a salary of more than £22,100 £20,000 £20,100
10% offered a salary of more than £30,000 £28,850 £31,800
UK excluding London median salary £25,000 £23,500 £23,750
% change year-on-year
+6.38% -1.05%
2nd Line Support Technician
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
86621 97333 101655
As % of all permanent IT jobs located in England 96.30% 96.27% 96.41%
Number of salaries quoted 73029 81887 82956
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £69,000 £70,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

2nd Line Support Technician
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured 2nd Line Support Technician in the job title.

2nd Line Support Technician Jobs Demand Trend in England

2nd Line Support Technician
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Technician across the England region.

2nd Line Support Technician Salary Trend in England

2nd Line Support Technician
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 2nd Line Support Technician across the England region over the 3 months to 27 September 2016.

2nd Line Support Technician Salary Histogram in England

2nd Line Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Technician within the England region over the 3 months to 27 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +36 17 £27,000 +4.85% 1
West Midlands -12 7 £25,000 +16.27%
East of England +27 6 £27,250 -9.16% 1
South East +23 5 £23,500 -11.32% 3
North West +6 4 £25,500 +6.25% 3
South West -9 4 £23,750 +21.79%
Yorkshire +4 3 £29,250 +24.46% 3
East Midlands +13 2 £22,750 +5.81% 1
2nd Line Support Technician
UK

2nd Line Support Technician Skill Set
Top 30 Related IT Skills in England

For the 6 months to 27 September 2016, 2nd Line Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 2nd Line Support Technician in the job title.

1 72 (88.89%) Windows
2 62 (76.54%) Active Directory
3 53 (65.43%) Microsoft
4 35 (43.21%) Windows Server
5 29 (35.80%) VMware
6 28 (34.57%) Windows 7
7 25 (30.86%) MS Exchange
7 25 (30.86%) Citrix
8 24 (29.63%) DNS
9 23 (28.40%) MS Excel
10 22 (27.16%) Windows Server 2008
11 21 (25.93%) VMware Infrastructure
12 19 (23.46%) VPN
13 18 (22.22%) Apple
13 18 (22.22%) Windows Server 2012
14 17 (20.99%) DHCP
14 17 (20.99%) Firewall
15 15 (18.52%) TCP/IP
15 15 (18.52%) ITIL
15 15 (18.52%) Cisco
16 14 (17.28%) MS Office
17 13 (16.05%) Office 365
18 12 (14.81%) Android
19 10 (12.35%) Microsoft Certification
19 10 (12.35%) Hyper-V
20 9 (11.11%) Windows 8
20 9 (11.11%) Windows 10
20 9 (11.11%) SQL
21 8 (9.88%) SQL Server
21 8 (9.88%) MCP

2nd Line Support Technician Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (30.86%) MS Exchange
2 7 (8.64%) SharePoint
3 5 (6.17%) Exchange Server 2013
4 4 (4.94%) Exchange Server 2007
4 4 (4.94%) Exchange Server 2010
5 2 (2.47%) IIS
5 2 (2.47%) SharePoint Server
5 2 (2.47%) Skype for Business
6 1 (1.23%) Exchange Server 2003
Applications
1 23 (28.40%) MS Excel
2 14 (17.28%) MS Office
3 1 (1.23%) MS PowerPoint
Cloud Services
1 13 (16.05%) Office 365
2 2 (2.47%) Amazon AWS
2 2 (2.47%) Microsoft Azure
3 1 (1.23%) Google Apps
Communications & Networking
1 24 (29.63%) DNS
2 19 (23.46%) VPN
3 17 (20.99%) DHCP
3 17 (20.99%) Firewall
4 15 (18.52%) TCP/IP
5 7 (8.64%) Cisco IOS
5 7 (8.64%) Wireless
6 6 (7.41%) LAN
6 6 (7.41%) SAN
6 6 (7.41%) VoIP
6 6 (7.41%) WAN
7 5 (6.17%) Internet
7 5 (6.17%) VLAN
8 4 (4.94%) Remote Desktop
9 3 (3.70%) Skype
10 2 (2.47%) SMTP
Database & Business Intelligence
1 8 (9.88%) SQL Server
2 4 (4.94%) SQL Server 2008
2 4 (4.94%) SQL Server 2012
General
1 6 (7.41%) Finance
1 6 (7.41%) Telecoms
2 4 (4.94%) Law
3 3 (3.70%) Marketing
4 2 (2.47%) Dutch Language
4 2 (2.47%) German Language
4 2 (2.47%) Legal
4 2 (2.47%) Manufacturing
4 2 (2.47%) Spanish Language
5 1 (1.23%) French Language
5 1 (1.23%) Retail
Libraries, Frameworks & Software Standards
1 2 (2.47%) CSS
1 2 (2.47%) HTML
Miscellaneous
1 8 (9.88%) Driving Licence
2 4 (4.94%) CMDB
2 4 (4.94%) iPad
2 4 (4.94%) Management Information System
3 2 (2.47%) Blackberry
3 2 (2.47%) iPhone
3 2 (2.47%) Replication
4 1 (1.23%) Analytical Skills
4 1 (1.23%) Computer Science
4 1 (1.23%) Data Centre
Operating Systems
1 72 (88.89%) Windows
2 35 (43.21%) Windows Server
3 28 (34.57%) Windows 7
4 22 (27.16%) Windows Server 2008
5 18 (22.22%) Windows Server 2012
6 12 (14.81%) Android
7 9 (11.11%) Windows 10
7 9 (11.11%) Windows 8
8 8 (9.88%) Mac OS X
8 8 (9.88%) Windows Server 2003
9 7 (8.64%) Mac OS
10 6 (7.41%) Windows XP
11 5 (6.17%) Apple iOS
12 4 (4.94%) Windows Phone
13 3 (3.70%) Linux
14 2 (2.47%) Windows Vista
15 1 (1.23%) CentOS
15 1 (1.23%) Ubuntu
15 1 (1.23%) Unix
Processes & Methodologies
1 15 (18.52%) ITIL
2 8 (9.88%) Line Management
2 8 (9.88%) Service Management
3 6 (7.41%) Network Planning
4 4 (4.94%) Case Management
4 4 (4.94%) Email Filtering
4 4 (4.94%) Kalman Filter
4 4 (4.94%) Mentoring
4 4 (4.94%) Web Filtering
5 3 (3.70%) Network Management
5 3 (3.70%) Service Delivery
5 3 (3.70%) Software Distribution
6 2 (2.47%) B2C
6 2 (2.47%) Continuous Improvement
6 2 (2.47%) ERP
6 2 (2.47%) ITSM
6 2 (2.47%) Security Operations
7 1 (1.23%) Customer Engagement
7 1 (1.23%) Full Text Search
7 1 (1.23%) Open Source
Programming Languages
1 9 (11.11%) SQL
2 1 (1.23%) C
Qualifications
1 10 (12.35%) Microsoft Certification
2 8 (9.88%) MCP
3 7 (8.64%) MCSE
4 6 (7.41%) MCSA
5 4 (4.94%) Degree
6 2 (2.47%) CCNA
6 2 (2.47%) Cisco Certification
6 2 (2.47%) DV Cleared
6 2 (2.47%) MCITP
6 2 (2.47%) SC Cleared
6 2 (2.47%) Security Cleared
7 1 (1.23%) DBS Check
7 1 (1.23%) HND
7 1 (1.23%) ITIL Certification
Quality Assurance & Compliance
1 4 (4.94%) ISO/IEC 27001
1 4 (4.94%) SLA
2 2 (2.47%) PCI DSS
System Software
1 62 (76.54%) Active Directory
2 21 (25.93%) VMware Infrastructure
3 10 (12.35%) Hyper-V
4 6 (7.41%) Terminal Services
5 3 (3.70%) VMware ESXi
5 3 (3.70%) XenDesktop
6 2 (2.47%) Virtual Machines
6 2 (2.47%) vSphere
7 1 (1.23%) Virtual Desktop
7 1 (1.23%) XenApp
Systems Management
1 3 (3.70%) Backup Exec
2 2 (2.47%) Norton AntiVirus
3 1 (1.23%) McAfee ePO
3 1 (1.23%) Microsoft Intune
3 1 (1.23%) SCCM
Vendors
1 53 (65.43%) Microsoft
2 29 (35.80%) VMware
3 25 (30.86%) Citrix
4 18 (22.22%) Apple
5 15 (18.52%) Cisco
6 6 (7.41%) Veeam
6 6 (7.41%) ZyXEL
7 5 (6.17%) Sage
8 4 (4.94%) HP
8 4 (4.94%) Symantec
9 3 (3.70%) Sophos
10 2 (2.47%) Avaya
10 2 (2.47%) Dell
10 2 (2.47%) Kaspersky
10 2 (2.47%) LANDesk
11 1 (1.23%) Google
11 1 (1.23%) Intel Security
11 1 (1.23%) Mitel
11 1 (1.23%) NetApp
11 1 (1.23%) Salesforce.com
Leicester, Leicestershire
Rebel Recruitment
Salary: From £22,000 to £27,000 per annum + 10% shift allowance
Posted: 2 days ago
Cheshire
Recital Consulting
Salary: £20000 - £25000 Per Annum
Posted: 4 days ago
Bradford, West Yorkshire
The Bridge Ltd
Salary: From £20,000 to £25,000 per annum
Posted: 6 days ago
Leeds, West Yorkshire
Circle Recruitment
Salary: £27000 per annum + Benefits
Posted: 5 days ago
Wokingham, Berkshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + bonus + benefits
Posted: 4 days ago
Berkshire
ninesharp
Salary: £22000 - £25000 per annum + bonus, pension, health insurance
Posted: 6 days ago
Leatherhead
Recruitment Genius Ltd
Salary: £30000 - £34000 per annum
Posted: 7 days ago
Stockport
Adria Solutions Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 21 days ago
West London
Clarion Communication IT
Salary: £30,000 per annum £30,000 (salary reviewed after six months) Plus Disc
Posted: 12 days ago
Watford
Bluetown Online LTD
Posted: 14 days ago
Sheffield, South Yorkshire
VeryPC
Salary: Up to £24,000 per annum dependent on experience
Posted: 18 days ago
Cheadle Hulme, Stockport
Recital Consulting Ltd
Salary: 20000-25000 Per Annum
Posted: 20 days ago
Cheadle Hulme, Stockport
Recital Consulting Ltd
Salary: 20000-25000 Per Annum
Posted: 20 days ago