The statistics below represent IT jobs advertised across the England region that had 2nd Line Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 May 2016 with a comparison to same period over 2 years.

3 months to
29 May 2016
Same period 2015 Same period 2014
Second Line Support Technician
Rank 857 847 908
Rank change year-on-year
-10 +61
Permanent jobs requiring a 2nd Line Support Technician 35 90 64
As % of all permanent IT jobs located in England 0.038% 0.088% 0.057%
As % of the Job Titles category 0.040% 0.091% 0.059%
Number of salaries quoted 31 87 53
Median salary £24,000 £22,000 £25,000
Median salary % change year-on-year
+9.09% -12.00%
90% offered a salary of more than £22,000 £19,000 £19,200
10% offered a salary of more than £31,000 £32,500 £32,500
UK excluding London median salary £22,500 £20,000 £23,500
% change year-on-year
+12.50% -14.89%
2nd Line Support Technician
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
88516 98705 108009
As % of all permanent IT jobs located in England 96.33% 96.53% 96.52%
Number of salaries quoted 75297 81883 89237
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support Technician
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured 2nd Line Support Technician in the job title.

2nd Line Support Technician Jobs Demand Trend in England

2nd Line Support Technician
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Technician across the England region.

2nd Line Support Technician Salary Trend in England

2nd Line Support Technician
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 2nd Line Support Technician across the England region over the 3 months to 29 May 2016.

2nd Line Support Technician Salary Histogram in England

2nd Line Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Technician within the England region over the 3 months to 29 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +23 10 £24,000 +23.07% 1
London +22 9 £25,750 -0.96%
North West +24 8 £22,750 +1.11% 1
Yorkshire - 4 £22,500 -
East Midlands +8 3 £22,500 +12.50%
South West -18 1 £18,500 -7.50%
2nd Line Support Technician
UK

2nd Line Support Technician Skill Set
Top 30 Related IT Skills in England

For the 6 months to 29 May 2016, 2nd Line Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 2nd Line Support Technician in the job title.

1 71 (82.56%) Windows
2 59 (68.60%) Active Directory
3 48 (55.81%) Microsoft
4 35 (40.70%) Windows 7
5 29 (33.72%) Windows Server
6 28 (32.56%) Windows Server 2008
6 28 (32.56%) Windows Server 2012
7 27 (31.40%) MS Office
8 24 (27.91%) MS Exchange
9 22 (25.58%) Citrix
10 21 (24.42%) ITIL
10 21 (24.42%) VMware
11 19 (22.09%) MS Excel
12 16 (18.60%) LAN
12 16 (18.60%) Cisco
13 15 (17.44%) VMware Infrastructure
14 14 (16.28%) WAN
15 13 (15.12%) DNS
15 13 (15.12%) SLA
16 12 (13.95%) Terminal Services
17 11 (12.79%) TCP/IP
17 11 (12.79%) Firewall
18 10 (11.63%) Wi-Fi
18 10 (11.63%) DHCP
18 10 (11.63%) Office 365
19 9 (10.47%) Windows 8
20 8 (9.30%) Apple
20 8 (9.30%) Windows Server 2003
20 8 (9.30%) Dell
20 8 (9.30%) VPN

2nd Line Support Technician Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (27.91%) MS Exchange
2 7 (8.14%) Exchange Server 2010
3 5 (5.81%) SharePoint
4 2 (2.33%) IIS
4 2 (2.33%) SharePoint Server
5 1 (1.16%) Exchange Server 2003
5 1 (1.16%) Exchange Server 2007
5 1 (1.16%) Exchange Server 2013
5 1 (1.16%) IBM Notes
5 1 (1.16%) Skype for Business
Applications
1 27 (31.40%) MS Office
2 19 (22.09%) MS Excel
3 5 (5.81%) MS PowerPoint
Business Applications
1 1 (1.16%) Dynamics CRM
Cloud Services
1 10 (11.63%) Office 365
2 2 (2.33%) Google Apps
Communications & Networking
1 16 (18.60%) LAN
2 14 (16.28%) WAN
3 13 (15.12%) DNS
4 11 (12.79%) Firewall
4 11 (12.79%) TCP/IP
5 10 (11.63%) DHCP
5 10 (11.63%) Wi-Fi
6 8 (9.30%) VPN
7 6 (6.98%) Remote Desktop
8 5 (5.81%) Internet
8 5 (5.81%) VLAN
9 4 (4.65%) SAN
9 4 (4.65%) VoIP
10 3 (3.49%) Wireless
11 1 (1.16%) Cisco IOS
11 1 (1.16%) DSL
11 1 (1.16%) Structured Cabling
Database & Business Intelligence
1 6 (6.98%) SQL Server
2 2 (2.33%) MS Access
2 2 (2.33%) SQL Server 2008
2 2 (2.33%) SQL Server 2012
General
1 4 (4.65%) Law
1 4 (4.65%) Telecoms
2 2 (2.33%) Finance
2 2 (2.33%) Legal
2 2 (2.33%) Retail
3 1 (1.16%) Manufacturing
3 1 (1.16%) Marketing
Libraries, Frameworks & Software Standards
1 1 (1.16%) .NET
1 1 (1.16%) HTML
1 1 (1.16%) XML
Miscellaneous
1 7 (8.14%) CMDB
1 7 (8.14%) iPhone
2 6 (6.98%) Analytical Skills
3 5 (5.81%) EPoS
4 4 (4.65%) Driving Licence
5 3 (3.49%) Smartphone
6 2 (2.33%) AS400
6 2 (2.33%) Data Centre
6 2 (2.33%) iPad
6 2 (2.33%) iSeries
6 2 (2.33%) Management Information System
7 1 (1.16%) Blackberry
7 1 (1.16%) Client/Server
7 1 (1.16%) Computer Science
7 1 (1.16%) PDA
7 1 (1.16%) Xbox
Operating Systems
1 71 (82.56%) Windows
2 35 (40.70%) Windows 7
3 29 (33.72%) Windows Server
4 28 (32.56%) Windows Server 2008
4 28 (32.56%) Windows Server 2012
5 9 (10.47%) Windows 8
6 8 (9.30%) Windows Server 2003
7 6 (6.98%) Mac OS X
8 5 (5.81%) Windows 10
8 5 (5.81%) Windows XP
9 4 (4.65%) Linux
10 3 (3.49%) Android
10 3 (3.49%) Apple iOS
11 2 (2.33%) Mac OS
11 2 (2.33%) OS/400
12 1 (1.16%) CentOS
12 1 (1.16%) Ubuntu
12 1 (1.16%) Unix
12 1 (1.16%) Windows Mobile
Processes & Methodologies
1 21 (24.42%) ITIL
2 6 (6.98%) Email Filtering
2 6 (6.98%) Kalman Filter
2 6 (6.98%) Web Filtering
3 5 (5.81%) Continuous Improvement
4 4 (4.65%) Case Management
4 4 (4.65%) Software Distribution
5 3 (3.49%) Open Source
6 2 (2.33%) High Availability
6 2 (2.33%) Mentoring
6 2 (2.33%) Network Management
6 2 (2.33%) Security Operations
6 2 (2.33%) Service Delivery
6 2 (2.33%) Software Deployment
7 1 (1.16%) CRM
7 1 (1.16%) Disaster Recovery
7 1 (1.16%) ERP
7 1 (1.16%) Incident Management
7 1 (1.16%) Line Management
7 1 (1.16%) Migration
Programming Languages
1 6 (6.98%) SQL
2 1 (1.16%) C#
2 1 (1.16%) JavaScript
2 1 (1.16%) VB
2 1 (1.16%) VB6
2 1 (1.16%) VBScript
Qualifications
1 7 (8.14%) MCP
2 6 (6.98%) Microsoft Certification
3 4 (4.65%) MCSE
4 3 (3.49%) MCSA
5 2 (2.33%) CCDA
5 2 (2.33%) CCNA
5 2 (2.33%) Cisco Certification
5 2 (2.33%) DV Cleared
5 2 (2.33%) SC Cleared
5 2 (2.33%) Security Cleared
6 1 (1.16%) DBS Check
6 1 (1.16%) Degree
6 1 (1.16%) HND
6 1 (1.16%) MCITP
Quality Assurance & Compliance
1 13 (15.12%) SLA
2 4 (4.65%) ISO/IEC 27001
3 2 (2.33%) PCI DSS
System Software
1 59 (68.60%) Active Directory
2 15 (17.44%) VMware Infrastructure
3 12 (13.95%) Terminal Services
4 8 (9.30%) Hyper-V
5 2 (2.33%) VMware ESXi
5 2 (2.33%) vSphere
5 2 (2.33%) XenDesktop
6 1 (1.16%) XenApp
Systems Management
1 6 (6.98%) SCCM
2 1 (1.16%) Backup Exec
Vendors
1 48 (55.81%) Microsoft
2 22 (25.58%) Citrix
3 21 (24.42%) VMware
4 16 (18.60%) Cisco
5 8 (9.30%) Apple
5 8 (9.30%) Dell
6 5 (5.81%) Intel Security
7 4 (4.65%) HP
8 3 (3.49%) Veeam
9 2 (2.33%) Avaya
9 2 (2.33%) Google
9 2 (2.33%) LANDesk
9 2 (2.33%) Sophos
10 1 (1.16%) Draytek
10 1 (1.16%) Kaspersky
10 1 (1.16%) Lotus
10 1 (1.16%) NETGEAR
10 1 (1.16%) SonicWALL
10 1 (1.16%) Symantec
10 1 (1.16%) ZyXEL
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £30,000 per annum negotiable
Posted: Yesterday
Cheadle Hulme, Stockport
Recital Consulting Ltd
Salary: 20000-28000 Per Annum
Posted: 12 days ago
Cheadle Hulme, Stockport
Recital Consulting Ltd
Salary: 20000-28000 Per Annum
Posted: 12 days ago