2nd/3rd Line Technical Support Jobs in England

2nd/3rd Line Technical Support
UK > England

The median 2nd/3rd Line Technical Support salary in England is £54,296 per year according to job vacancies posted during the 6 months to 19 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 813 944 1122
Rank change year-on-year +131 +178 -279
Permanent jobs requiring a 2nd/3rd Line Technical Support 1 2 8
As % of all permanent jobs advertised in England 0.001% 0.002% 0.006%
As % of the Job Titles category 0.001% 0.002% 0.006%
Number of salaries quoted 1 2 8
10th Percentile - £32,625 £34,750
25th Percentile £52,896 £34,688 £36,625
Median annual salary (50th Percentile) £54,296 £41,250 £40,000
Median % change year-on-year +31.63% +3.13% +33.33%
75th Percentile £55,696 £49,688 £42,500
90th Percentile - £52,875 £42,875
UK median annual salary £54,296 £32,500 £40,000
% change year-on-year +67.06% -18.75% +33.33%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 79,522 86,974 124,954
% of permanent jobs with a recognized job title 94.48% 91.61% 96.05%
Number of salaries quoted 59,823 54,838 76,240
10th Percentile £28,500 £32,750 £32,386
25th Percentile £38,087 £45,000 £42,750
Median annual salary (50th Percentile) £54,000 £60,500 £60,000
Median % change year-on-year -10.74% +0.83% +9.09%
75th Percentile £72,433 £82,500 £80,000
90th Percentile £91,250 £100,000 £97,500
UK median annual salary £53,000 £60,000 £60,000
% change year-on-year -11.67% - +9.09%

2nd/3rd Line Technical Support
Job Vacancy Trend in England

Job postings that featured 2nd/3rd Line Technical Support in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for 2nd/3rd Line Technical Support in England

2nd/3rd Line Technical Support
Salary Trend in England

3-month moving average salary quoted in jobs citing 2nd/3rd Line Technical Support in England.

Salary trend for 2nd/3rd Line Technical Support in England

2nd/3rd Line Technical Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd/3rd Line Technical Support within the England region over the 6 months to 19 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +151 1 £54,296 +8.59% 1
2nd/3rd Line Technical Support
UK

2nd/3rd Line Technical Support Skill Set
Top 7 Co-occurring Skills and Capabilities in England

For the 6 months to 19 April 2024, 2nd/3rd Line Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring 2nd/3rd Line Technical Support in the job title.

1 1 (100.00%) SQL
1 1 (100.00%) Microsoft Excel
1 1 (100.00%) Data Analysis
1 1 (100.00%) User Acceptance Testing
1 1 (100.00%) Mentoring
1 1 (100.00%) Public Sector
1 1 (100.00%) Requirements Gathering

2nd/3rd Line Technical Support Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (100.00%) Microsoft Excel
General
1 1 (100.00%) Public Sector
Processes & Methodologies
1 1 (100.00%) Data Analysis
1 1 (100.00%) Mentoring
1 1 (100.00%) Requirements Gathering
1 1 (100.00%) User Acceptance Testing
Programming Languages
1 1 (100.00%) SQL