The statistics below represent IT jobs advertised across the England region that had 3rd Line Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 May 2016 with a comparison to same period over 2 years.

3 months to
26 May 2016
Same period 2015 Same period 2014
Third Line Technical Support
Rank 843 860 874
Rank change year-on-year
+17 +14
Permanent jobs requiring a 3rd Line Technical Support 65 74 94
As % of all permanent IT jobs located in England 0.071% 0.074% 0.086%
As % of the Job Titles category 0.073% 0.077% 0.089%
Number of salaries quoted 64 61 90
Median salary £37,500 £37,500 £37,000
Median salary % change year-on-year
- +1.35%
90% offered a salary of more than £32,150 £32,000 £27,500
10% offered a salary of more than £45,000 £50,000 £45,000
UK excluding London median salary £37,500 £36,000 £35,250
% change year-on-year
+4.16% +2.12%
3rd Line Technical Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
88576 96429 106135
As % of all permanent IT jobs located in England 96.32% 96.53% 96.54%
Number of salaries quoted 75322 79912 87719
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

3rd Line Technical Support
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured 3rd Line Technical Support in the job title.

3rd Line Technical Support Jobs Demand Trend in England

3rd Line Technical Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the England region.

3rd Line Technical Support Salary Trend in England

3rd Line Technical Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 3rd Line Technical Support across the England region over the 3 months to 26 May 2016.

3rd Line Technical Support Salary Histogram in England

3rd Line Technical Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Technical Support within the England region over the 3 months to 26 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +26 27 £37,500 -6.25% 1
East of England +38 11 £37,500 -3.22%
South East +15 9 £40,000 +10.34% 3
West Midlands -4 9 £35,000 -2.77%
North West +15 7 £38,000 +16.92%
Yorkshire -4 2 £33,750 -10.00% 2
3rd Line Technical Support
UK

3rd Line Technical Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 26 May 2016, 3rd Line Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 3rd Line Technical Support in the job title.

1 111 (71.15%) VMware
2 107 (68.59%) Windows
3 96 (61.54%) Active Directory
4 95 (60.90%) Microsoft
5 86 (55.13%) Windows Server
6 68 (43.59%) MS Exchange
7 65 (41.67%) Firewall
8 61 (39.10%) Hyper-V
9 60 (38.46%) VMware Infrastructure
10 59 (37.82%) Windows Server 2008
10 59 (37.82%) Windows Server 2012
11 53 (33.97%) ITIL
12 52 (33.33%) SAN
13 48 (30.77%) Cisco
14 47 (30.13%) Exchange Server 2013
15 36 (23.08%) SQL
16 34 (21.79%) Windows 7
17 32 (20.51%) Exchange Server 2010
17 32 (20.51%) Citrix
18 31 (19.87%) Linux
19 30 (19.23%) SQL Server
19 30 (19.23%) LAN
19 30 (19.23%) Finance
20 29 (18.59%) Microsoft Certification
21 28 (17.95%) MS Office
21 28 (17.95%) MS Excel
21 28 (17.95%) Windows Server 2003
21 28 (17.95%) Windows 8
22 27 (17.31%) Exchange Server 2007
23 26 (16.67%) NAS

3rd Line Technical Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 68 (43.59%) MS Exchange
2 47 (30.13%) Exchange Server 2013
3 32 (20.51%) Exchange Server 2010
4 27 (17.31%) Exchange Server 2007
5 25 (16.03%) IIS
6 22 (14.10%) SharePoint
7 14 (8.97%) Exchange Server 2000
8 11 (7.05%) Apache
9 8 (5.13%) Site Server
10 3 (1.92%) Skype for Business
11 2 (1.28%) SAS
11 2 (1.28%) SharePoint 2013
12 1 (0.64%) Exchange Server 2003
12 1 (0.64%) JBoss
12 1 (0.64%) OpenStack
12 1 (0.64%) SharePoint 2010
12 1 (0.64%) Tomcat
Applications
1 28 (17.95%) MS Excel
1 28 (17.95%) MS Office
2 1 (0.64%) MS PowerPoint
Business Applications
1 1 (0.64%) Dynamics CRM
Cloud Services
1 21 (13.46%) Office 365
2 3 (1.92%) IaaS
3 2 (1.28%) Mimecast
4 1 (0.64%) Amazon AWS
4 1 (0.64%) Microsoft Azure
4 1 (0.64%) SaaS
Communications & Networking
1 65 (41.67%) Firewall
2 52 (33.33%) SAN
3 30 (19.23%) LAN
4 26 (16.67%) NAS
5 25 (16.03%) TCP/IP
6 23 (14.74%) VPN
7 20 (12.82%) WAN
8 17 (10.90%) iSCSI
9 16 (10.26%) Fibre Channel
10 12 (7.69%) VLAN
11 9 (5.77%) DNS
12 7 (4.49%) Ethernet
12 7 (4.49%) VoIP
13 6 (3.85%) DHCP
14 5 (3.21%) NetScaler
15 4 (2.56%) IPv4
16 3 (1.92%) SNMP
17 2 (1.28%) IPsec
17 2 (1.28%) MPLS
17 2 (1.28%) Wireless
Database & Business Intelligence
1 30 (19.23%) SQL Server
2 13 (8.33%) MySQL
3 8 (5.13%) SQL Server 2005
4 4 (2.56%) SQL Server 2012
5 2 (1.28%) IBM InfoSphere
6 1 (0.64%) Crystal Reports
6 1 (0.64%) DB2
6 1 (0.64%) Hadoop
6 1 (0.64%) Oracle Database
6 1 (0.64%) SQL Server 2008
6 1 (0.64%) SQL Server Reporting Services
Development Applications
1 2 (1.28%) VSS/SourceSafe
2 1 (0.64%) JIRA
General
1 30 (19.23%) Finance
2 19 (12.18%) Retail
3 3 (1.92%) Telecoms
4 2 (1.28%) Billing
4 2 (1.28%) Law
5 1 (0.64%) Banking
5 1 (0.64%) Electronics
5 1 (0.64%) Investment Banking
5 1 (0.64%) Legal
Libraries, Frameworks & Software Standards
1 2 (1.28%) Middleware
2 1 (0.64%) 802.1X
2 1 (0.64%) JSP
2 1 (0.64%) XML
2 1 (0.64%) XSL
Miscellaneous
1 20 (12.82%) Data Centre
2 16 (10.26%) Analytical Skills
3 12 (7.69%) Clustering
4 10 (6.41%) Private Cloud
5 9 (5.77%) Blackberry
6 7 (4.49%) Handset
6 7 (4.49%) Tandem
7 5 (3.21%) VCE vBlock
8 4 (2.56%) HP StoreVirtual
9 2 (1.28%) Driving Licence
9 2 (1.28%) EPoS
9 2 (1.28%) User Experience
10 1 (0.64%) BYOD
10 1 (0.64%) FlexPod
10 1 (0.64%) HP Storage
10 1 (0.64%) Life Science
10 1 (0.64%) PKI
10 1 (0.64%) Video Conferencing
Operating Systems
1 107 (68.59%) Windows
2 86 (55.13%) Windows Server
3 59 (37.82%) Windows Server 2008
3 59 (37.82%) Windows Server 2012
4 34 (21.79%) Windows 7
5 31 (19.87%) Linux
6 28 (17.95%) Windows 8
6 28 (17.95%) Windows Server 2003
7 21 (13.46%) Windows 10
8 14 (8.97%) Windows 2000 Server
9 10 (6.41%) Unix
10 9 (5.77%) Windows XP
11 8 (5.13%) Android
11 8 (5.13%) Apple iOS
12 5 (3.21%) CentOS
12 5 (3.21%) Mac OS X
13 3 (1.92%) AIX
13 3 (1.92%) Data ONTAP
14 2 (1.28%) HPUX
14 2 (1.28%) Solaris
Processes & Methodologies
1 53 (33.97%) ITIL
2 19 (12.18%) Change Management
3 18 (11.54%) Project Management
4 14 (8.97%) Mentoring
5 10 (6.41%) Change Control
5 10 (6.41%) Continuous Improvement
5 10 (6.41%) Disaster Recovery
5 10 (6.41%) Risk Assessment
6 9 (5.77%) Configuration Management
6 9 (5.77%) High Availability
6 9 (5.77%) Root Cause Analysis
6 9 (5.77%) Server Building
6 9 (5.77%) Time Management
6 9 (5.77%) Validation
7 8 (5.13%) Business Continuity
7 8 (5.13%) Software Licensing
8 7 (4.49%) Capacity Planning
9 5 (3.21%) Kalman Filter
9 5 (3.21%) Problem Management
9 5 (3.21%) Web Filtering
Programming Languages
1 36 (23.08%) SQL
2 15 (9.62%) PowerShell
3 2 (1.28%) Java
3 2 (1.28%) Shell Script
4 1 (0.64%) Bash Shell
4 1 (0.64%) Korn
4 1 (0.64%) Perl
Qualifications
1 29 (18.59%) Microsoft Certification
2 16 (10.26%) SC Cleared
2 16 (10.26%) Security Cleared
3 13 (8.33%) MCSE
4 9 (5.77%) CCNA
4 9 (5.77%) Cisco Certification
4 9 (5.77%) MCDST
5 7 (4.49%) MCSA
6 5 (3.21%) VMware Certified Professional (VCP)
7 4 (2.56%) CCNP
7 4 (2.56%) Citrix Certification
7 4 (2.56%) MCITP
8 3 (1.92%) MCP
8 3 (1.92%) NCDA
9 2 (1.28%) Degree
9 2 (1.28%) ITIL Certification
9 2 (1.28%) NCIE
10 1 (0.64%) CCA
10 1 (0.64%) CCAA
10 1 (0.64%) MCTS
Quality Assurance & Compliance
1 25 (16.03%) SLA
2 2 (1.28%) Data Quality
System Software
1 96 (61.54%) Active Directory
2 61 (39.10%) Hyper-V
3 60 (38.46%) VMware Infrastructure
4 16 (10.26%) VMware ESX
5 15 (9.62%) Terminal Services
5 15 (9.62%) XenDesktop
6 14 (8.97%) vSphere
6 14 (8.97%) XenApp
7 13 (8.33%) Microsoft App-V
8 10 (6.41%) BitLocker
9 5 (3.21%) XenServer
10 3 (1.92%) VMware ESXi
11 1 (0.64%) KVM
11 1 (0.64%) Xen
Systems Management
1 18 (11.54%) Backup Exec
2 16 (10.26%) SCCM
3 10 (6.41%) Icinga
4 9 (5.77%) McAfee ePO
5 3 (1.92%) Microsoft Data Protection Manager
5 3 (1.92%) SCOM
6 2 (1.28%) NetBackup
6 2 (1.28%) XenMobile
7 1 (0.64%) Ansible
7 1 (0.64%) cPanel
7 1 (0.64%) EdgeSight
7 1 (0.64%) Legato
7 1 (0.64%) Oracle RMAN
7 1 (0.64%) Puppet
7 1 (0.64%) Red Hat Satellite
7 1 (0.64%) SCOrch
7 1 (0.64%) SCSM
7 1 (0.64%) SCVMM
7 1 (0.64%) Symantec Enterprise Vault
Vendors
1 111 (71.15%) VMware
2 95 (60.90%) Microsoft
3 48 (30.77%) Cisco
4 32 (20.51%) Citrix
5 15 (9.62%) HP
5 15 (9.62%) NetApp
6 14 (8.97%) Avaya
7 12 (7.69%) EMC
7 12 (7.69%) Veeam
8 11 (7.05%) Fortinet
9 9 (5.77%) Intel Security
10 7 (4.49%) Becrypt
10 7 (4.49%) Genesys
10 7 (4.49%) IBM
11 6 (3.85%) Dell
12 4 (2.56%) Apple
13 3 (1.92%) arcserve
13 3 (1.92%) Oracle
13 3 (1.92%) Red Hat
13 3 (1.92%) Symantec
Richmond, Surrey
Bluetownonline
Salary: £20000 - £45000 per annum
Posted: Yesterday
Reading, Berkshire
Coal IT Services
Salary: £45,000 per annum Plus Excellent Package
Posted: 2 days ago
Leeds, West Yorkshire
Connected IT
Salary: £30000 - £45000 per annum + Car + Bonus + Benefits
Posted: 5 days ago
Leeds, West Yorkshire
Spring Technology
Salary: £35000 - £45000 per annum
Posted: 5 days ago
Reading, Berkshire
83Zero
Salary: From £45,000 to £55,000 per annum + Excellent Benefits Package
Posted: 6 days ago
London
Capita plc
Salary: £Negotiable
Posted: 7 days ago
North East
Hewlett Packard Enterprise
Posted: 14 days ago