The table below looks at the statistics for the 3rd Line Technical Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Technical Support in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Third Line Technical Support
Rank 815 843 810
Rank change year-on-year
+28 -33
Permanent jobs requiring a 3rd Line Technical Support 39 46 46
As % of all permanent IT jobs located in England 0.039% 0.042% 0.045%
As % of the Job Titles category 0.041% 0.044% 0.048%
Number of salaries quoted 29 44 39
Average salary £37,500 £40,000 £32,500
Average salary % change year-on-year
-6.25% +23.07%
90% offered a salary of more than £32,500 £28,500 £29,100
10% offered a salary of more than £43,800 £45,000 £45,000
UK excluding London average salary £36,000 £35,000 £31,000
% change year-on-year
+2.85% +12.90%
3rd Line Technical Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
94314 103747 96405
As % of all permanent IT jobs located in England 94.64% 94.61% 94.66%
Number of salaries quoted 78324 85889 81068
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Technical Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Technical Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

3rd Line Technical Support Jobs Demand Trend in England

3rd Line Technical Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the England region.

3rd Line Technical Support Salary Trend in England

3rd Line Technical Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 3rd Line Technical Support across the England region over the 3 months to 22 May 2015.

3rd Line Technical Support Salary Histogram in England

3rd Line Technical Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Technical Support within the England region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +2 12 £41,500 +18.57% 2
London +40 10 £37,500 -6.25% 1
South West -3 9 £37,500 +7.14% 1
East Midlands - 4 £35,000 -
West Midlands -8 2 £36,000 -1.76% 1
North West -10 2 £32,500 -7.14%
Yorkshire - 1 - -
3rd Line Technical Support
UK

3rd Line Technical Support
Top 30 Related IT Skills in England

For the 6 months to 22 May 2015, IT jobs across the England region that cited 3rd Line Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title.

1 68 (70.83%) Windows
2 66 (68.75%) Microsoft
3 64 (66.67%) Active Directory
4 62 (64.58%) MS Exchange
5 55 (57.29%) Cisco
6 53 (55.21%) VMware
7 43 (44.79%) SAN
7 43 (44.79%) Hyper-V
8 42 (43.75%) VMware Infrastructure
8 42 (43.75%) Citrix
9 35 (36.46%) SQL Server
10 34 (35.42%) MS Excel
10 34 (35.42%) Microsoft Certification
11 30 (31.25%) MCSE
12 29 (30.21%) Firewall
12 29 (30.21%) Windows Server 2008
13 28 (29.17%) XenDesktop
14 26 (27.08%) Exchange Server 2013
15 25 (26.04%) Wireless
16 24 (25.00%) VoIP
16 24 (25.00%) vSphere
17 23 (23.96%) Windows Server 2012
18 22 (22.92%) SQL
19 21 (21.88%) ITIL
19 21 (21.88%) XenApp
19 21 (21.88%) XenServer
20 20 (20.83%) SharePoint
20 20 (20.83%) Windows Server 2003
20 20 (20.83%) Dell
21 19 (19.79%) Citrix Certification

3rd Line Technical Support
Top Related IT Skills in England by Category

For the 6 months to 22 May 2015, IT jobs across the England region that cited 3rd Line Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 62 (64.58%) MS Exchange
2 26 (27.08%) Exchange Server 2013
3 20 (20.83%) SharePoint
4 17 (17.71%) Exchange Server 2003
5 16 (16.67%) IIS
6 15 (15.63%) Exchange Server 2010
7 5 (5.21%) Lync
8 4 (4.17%) Exchange Server 2007
9 2 (2.08%) Moodle
10 1 (1.04%) Jetty
10 1 (1.04%) BizTalk Server
10 1 (1.04%) Apache
10 1 (1.04%) Tomcat
10 1 (1.04%) Blackberry Enterprise Server
Applications
1 34 (35.42%) MS Excel
2 8 (8.33%) MS Office
Business Applications
1 1 (1.04%) SAP Oil and Gas
Cloud Services
1 16 (16.67%) Office 365
2 8 (8.33%) SaaS
3 2 (2.08%) Amazon AWS
3 2 (2.08%) IaaS
Communications & Networking
1 43 (44.79%) SAN
2 29 (30.21%) Firewall
3 25 (26.04%) Wireless
4 24 (25.00%) VoIP
5 19 (19.79%) VPN
6 18 (18.75%) TCP/IP
6 18 (18.75%) DNS
7 12 (12.50%) DHCP
8 10 (10.42%) LAN
9 9 (9.38%) NAS
10 7 (7.29%) WAN
11 6 (6.25%) Broadband
12 5 (5.21%) NetScaler
12 5 (5.21%) iSCSI
12 5 (5.21%) LTE
12 5 (5.21%) Wireshark
12 5 (5.21%) GPRS
12 5 (5.21%) GSM
12 5 (5.21%) PSTN
12 5 (5.21%) 3G
Database & Business Intelligence
1 35 (36.46%) SQL Server
2 9 (9.38%) SQL Server 2008
3 8 (8.33%) SQL Server 2005
4 5 (5.21%) Oracle Database
5 1 (1.04%) SQL Server 2012
Development Applications
1 1 (1.04%) Visual Studio
General
1 8 (8.33%) Telecoms
1 8 (8.33%) Finance
2 2 (2.08%) Back Office
2 2 (2.08%) Financial Institution
2 2 (2.08%) Retail
3 1 (1.04%) Marketing
3 1 (1.04%) Electronics
3 1 (1.04%) Legal
3 1 (1.04%) Manufacturing
Libraries, Frameworks & Software Standards
1 3 (3.13%) Web Services
2 2 (2.08%) JTAPI
3 1 (1.04%) WCF
3 1 (1.04%) Application Packaging
3 1 (1.04%) XML
3 1 (1.04%) ASP.NET
3 1 (1.04%) .NET
Miscellaneous
1 11 (11.46%) Blackberry
2 9 (9.38%) Clustering
3 2 (2.08%) VLE
3 2 (2.08%) EqualLogic
3 2 (2.08%) Mobile App
3 2 (2.08%) Analytical Skills
3 2 (2.08%) FMCG
3 2 (2.08%) Tandem
3 2 (2.08%) CMDB
4 1 (1.04%) PKI
4 1 (1.04%) Fat Client
4 1 (1.04%) Thin Client
4 1 (1.04%) DTV
Operating Systems
1 68 (70.83%) Windows
2 29 (30.21%) Windows Server 2008
3 23 (23.96%) Windows Server 2012
4 20 (20.83%) Windows Server 2003
5 19 (19.79%) Windows XP
6 16 (16.67%) Linux
7 15 (15.63%) Windows 8
7 15 (15.63%) Windows 7
8 2 (2.08%) Mac OS
8 2 (2.08%) Ubuntu
9 1 (1.04%) Windows Vista
Processes & Methodologies
1 21 (21.88%) ITIL
2 9 (9.38%) Kalman Filter
2 9 (9.38%) Service Management
3 8 (8.33%) Mentoring
4 7 (7.29%) Business Continuity
5 6 (6.25%) Project Management
5 6 (6.25%) Root Cause Analysis
6 3 (3.13%) Configuration Management
6 3 (3.13%) Service Delivery
7 2 (2.08%) Information Security
7 2 (2.08%) Information Security Management
7 2 (2.08%) Security Management
7 2 (2.08%) Change Control
7 2 (2.08%) DevOps
7 2 (2.08%) Product Management
7 2 (2.08%) Time Management
7 2 (2.08%) Vulnerability Assessment
7 2 (2.08%) Load Balancing
7 2 (2.08%) Incident Management
7 2 (2.08%) Web Development
Programming Languages
1 22 (22.92%) SQL
2 3 (3.13%) PowerShell
3 1 (1.04%) JavaScript
3 1 (1.04%) PHP
Qualifications
1 34 (35.42%) Microsoft Certification
2 30 (31.25%) MCSE
3 19 (19.79%) Citrix Certification
4 18 (18.75%) MCSA
5 17 (17.71%) CCA
6 15 (15.63%) MCP
7 14 (14.58%) MCITP
7 14 (14.58%) VMware Certified Professional (VCP)
8 8 (8.33%) SC Cleared
8 8 (8.33%) Security Cleared
9 6 (6.25%) Cisco Certification
10 4 (4.17%) Degree
11 3 (3.13%) CCNA
12 2 (2.08%) ITIL Certification
13 1 (1.04%) MCTS
13 1 (1.04%) DV Cleared
13 1 (1.04%) ITIL Foundation Certificate
13 1 (1.04%) VCP5
13 1 (1.04%) CCDP
13 1 (1.04%) CCNP
Quality Assurance & Compliance
1 9 (9.38%) SLA
2 2 (2.08%) ISO/IEC 27001
System Software
1 64 (66.67%) Active Directory
2 43 (44.79%) Hyper-V
3 42 (43.75%) VMware Infrastructure
4 28 (29.17%) XenDesktop
5 24 (25.00%) vSphere
6 21 (21.88%) XenApp
6 21 (21.88%) XenServer
7 7 (7.29%) Terminal Services
8 6 (6.25%) VMware ESX
9 5 (5.21%) Microsoft App-V
10 3 (3.13%) ISA Server
11 1 (1.04%) UAG
11 1 (1.04%) VMware ESXi
11 1 (1.04%) BitLocker
Systems Management
1 15 (15.63%) Backup Exec
2 7 (7.29%) SCCM
2 7 (7.29%) SCOM
3 5 (5.21%) EdgeSight
4 2 (2.08%) Cisco CUCM
5 1 (1.04%) OpenView Configuration Management
5 1 (1.04%) ZENworks
Vendors
1 66 (68.75%) Microsoft
2 55 (57.29%) Cisco
3 53 (55.21%) VMware
4 42 (43.75%) Citrix
5 20 (20.83%) Dell
6 16 (16.67%) HP
7 15 (15.63%) Meraki
8 13 (13.54%) Veeam
9 12 (12.50%) Riverbed
10 11 (11.46%) NetApp
11 8 (8.33%) Apple
11 8 (8.33%) SonicWALL
12 6 (6.25%) EMC
13 5 (5.21%) Oracle
13 5 (5.21%) Avaya
13 5 (5.21%) AppSense
14 4 (4.17%) CheckPoint
14 4 (4.17%) McAfee
14 4 (4.17%) Juniper
14 4 (4.17%) Symantec
Telford, Shropshire
ReThink Recruitment
Salary: £25000.00 - £30000.00 per annum + Shift All Bonus Bens
Posted: 2 days ago
Reading, Berkshire
DCL Search & Selection
Salary: £40000 - £50000 per annum + Benefits
Posted: 2 days ago
Gloucestershire
set2recruit
Salary: From £30,000 to £45,000 per annum + bonus + benefits
Posted: 2 days ago
Egham
Recruitment Genius
Salary: £27000 - £35000 per annum
Posted: 12 days ago
London
Applause IT Innovation
Salary: £40000 - £45000 per annum + excellent benefits and training
Posted: 18 days ago