The statistics below represent IT jobs advertised across the England region that had 3rd Line Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 July 2016 with a comparison to same period over 2 years.

3 months to
27 Jul 2016
Same period 2015 Same period 2014
Third Line Technical Support
Rank 843 854 869
Rank change year-on-year
+11 +15
Permanent jobs requiring a 3rd Line Technical Support 56 72 105
As % of all permanent IT jobs located in England 0.061% 0.070% 0.096%
As % of the Job Titles category 0.063% 0.073% 0.100%
Number of salaries quoted 48 64 92
Median salary £37,500 £40,000 £37,755
Median salary % change year-on-year
-6.25% +5.94%
90% offered a salary of more than £32,500 £30,300 £29,600
10% offered a salary of more than £45,000 £47,500 £47,000
UK excluding London median salary £38,500 £37,500 £34,000
% change year-on-year
+2.66% +10.29%
3rd Line Technical Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
88472 98986 105033
As % of all permanent IT jobs located in England 96.43% 96.32% 96.46%
Number of salaries quoted 75285 82566 86404
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

3rd Line Technical Support
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured 3rd Line Technical Support in the job title.

3rd Line Technical Support Jobs Demand Trend in England

3rd Line Technical Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the England region.

3rd Line Technical Support Salary Trend in England

3rd Line Technical Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 3rd Line Technical Support across the England region over the 3 months to 27 July 2016.

3rd Line Technical Support Salary Histogram in England

3rd Line Technical Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Technical Support within the England region over the 3 months to 27 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +27 20 £32,500 -23.52% 2
South East +13 15 £38,500 -
East of England +34 10 £37,500 -6.25% 1
Yorkshire +29 6 £40,000 +7.33% 1
South West +12 2 £32,500 -7.14% 2
West Midlands -2 2 - -
North West +13 1 £35,000 -0.70%
3rd Line Technical Support
UK

3rd Line Technical Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 27 July 2016, 3rd Line Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 3rd Line Technical Support in the job title.

1 87 (64.93%) Windows
2 84 (62.69%) Microsoft
3 76 (56.72%) VMware
4 75 (55.97%) Active Directory
5 63 (47.01%) Windows Server
6 55 (41.04%) Windows Server 2008
7 47 (35.07%) Hyper-V
8 42 (31.34%) SAN
8 42 (31.34%) MS Exchange
8 42 (31.34%) Firewall
9 40 (29.85%) Linux
9 40 (29.85%) ITIL
9 40 (29.85%) VMware Infrastructure
10 39 (29.10%) MS Office
11 38 (28.36%) LAN
11 38 (28.36%) Cisco
12 35 (26.12%) SQL
13 34 (25.37%) TCP/IP
13 34 (25.37%) Microsoft Certification
14 33 (24.63%) Windows Server 2012
15 32 (23.88%) Windows 7
16 28 (20.90%) WAN
17 27 (20.15%) MS Excel
17 27 (20.15%) SharePoint
18 26 (19.40%) SQL Server
18 26 (19.40%) Windows Server 2003
18 26 (19.40%) Office 365
18 26 (19.40%) Exchange Server 2013
19 25 (18.66%) IIS
19 25 (18.66%) Citrix

3rd Line Technical Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 42 (31.34%) MS Exchange
2 27 (20.15%) SharePoint
3 26 (19.40%) Exchange Server 2013
4 25 (18.66%) IIS
5 21 (15.67%) Exchange Server 2010
6 18 (13.43%) Exchange Server 2007
7 17 (12.69%) Apache
8 9 (6.72%) Skype for Business
9 5 (3.73%) Site Server
10 4 (2.99%) Exchange Server 2000
11 2 (1.49%) SharePoint 2013
12 1 (0.75%) JBoss
12 1 (0.75%) OpenStack
12 1 (0.75%) Tomcat
Applications
1 39 (29.10%) MS Office
2 27 (20.15%) MS Excel
Business Applications
1 1 (0.75%) Dynamics CRM
Cloud Services
1 26 (19.40%) Office 365
2 4 (2.99%) Microsoft Azure
3 3 (2.24%) Amazon AWS
4 2 (1.49%) Mimecast
4 2 (1.49%) Yammer
5 1 (0.75%) SaaS
Communications & Networking
1 42 (31.34%) Firewall
1 42 (31.34%) SAN
2 38 (28.36%) LAN
3 34 (25.37%) TCP/IP
4 28 (20.90%) WAN
5 23 (17.16%) NAS
6 15 (11.19%) VPN
7 12 (8.96%) VoIP
8 11 (8.21%) VLAN
9 9 (6.72%) DNS
10 7 (5.22%) Ethernet
10 7 (5.22%) iSCSI
11 6 (4.48%) DHCP
11 6 (4.48%) Fibre Channel
12 4 (2.99%) IPv4
12 4 (2.99%) NetScaler
12 4 (2.99%) PBX
12 4 (2.99%) Skype
12 4 (2.99%) Wireless
13 3 (2.24%) SNMP
Database & Business Intelligence
1 26 (19.40%) SQL Server
2 18 (13.43%) MySQL
3 7 (5.22%) DB2
4 3 (2.24%) SQL Server 2005
4 3 (2.24%) SQL Server 2012
5 2 (1.49%) IBM InfoSphere
6 1 (0.75%) Hadoop
6 1 (0.75%) Oracle Database
Development Applications
1 2 (1.49%) VSS/SourceSafe
2 1 (0.75%) JIRA
General
1 19 (14.18%) Finance
2 8 (5.97%) Retail
3 2 (1.49%) Billing
3 2 (1.49%) Law
3 2 (1.49%) Manufacturing
3 2 (1.49%) Telecoms
4 1 (0.75%) Automotive
4 1 (0.75%) Banking
4 1 (0.75%) Investment Banking
4 1 (0.75%) Legal
Libraries, Frameworks & Software Standards
1 2 (1.49%) Middleware
2 1 (0.75%) 802.1X
2 1 (0.75%) JSP
2 1 (0.75%) XML
2 1 (0.75%) XSL
Miscellaneous
1 23 (17.16%) Data Centre
2 17 (12.69%) Clustering
3 16 (11.94%) Private Cloud
4 12 (8.96%) Blackberry
4 12 (8.96%) Handset
5 9 (6.72%) Analytical Skills
5 9 (6.72%) Replication
6 7 (5.22%) Tandem
7 5 (3.73%) Video Conferencing
8 4 (2.99%) HP StoreVirtual
9 3 (2.24%) Driving Licence
10 1 (0.75%) BYOD
10 1 (0.75%) EPoS
10 1 (0.75%) HP Storage
10 1 (0.75%) Life Science
10 1 (0.75%) PKI
10 1 (0.75%) User Experience
Operating Systems
1 87 (64.93%) Windows
2 63 (47.01%) Windows Server
3 55 (41.04%) Windows Server 2008
4 40 (29.85%) Linux
5 33 (24.63%) Windows Server 2012
6 32 (23.88%) Windows 7
7 26 (19.40%) Windows Server 2003
8 17 (12.69%) Windows 10
9 12 (8.96%) Windows XP
10 11 (8.21%) Unix
10 11 (8.21%) Windows 8
11 9 (6.72%) AIX
12 8 (5.97%) HPUX
12 8 (5.97%) Solaris
13 7 (5.22%) Red Hat Enterprise Linux
13 7 (5.22%) SUSE
14 5 (3.73%) CentOS
14 5 (3.73%) Mac OS X
15 4 (2.99%) Windows 2000 Server
16 2 (1.49%) Android
Processes & Methodologies
1 40 (29.85%) ITIL
2 24 (17.91%) Project Management
3 16 (11.94%) Change Control
3 16 (11.94%) Risk Assessment
3 16 (11.94%) Virtual Infrastructure
4 14 (10.45%) Validation
5 10 (7.46%) Change Management
6 8 (5.97%) Continuous Improvement
6 8 (5.97%) Mentoring
7 6 (4.48%) High Availability
8 5 (3.73%) Kalman Filter
8 5 (3.73%) Server Building
8 5 (3.73%) Service Management
8 5 (3.73%) Web Filtering
9 4 (2.99%) Capacity Planning
9 4 (2.99%) Time Management
10 3 (2.24%) Configuration Management
10 3 (2.24%) Data Protection
10 3 (2.24%) DevOps
10 3 (2.24%) Line Management
Programming Languages
1 35 (26.12%) SQL
2 21 (15.67%) PowerShell
3 7 (5.22%) Shell Script
4 6 (4.48%) C
5 2 (1.49%) Java
6 1 (0.75%) Bash Shell
6 1 (0.75%) Korn
6 1 (0.75%) Perl
Qualifications
1 34 (25.37%) Microsoft Certification
2 20 (14.93%) SC Cleared
2 20 (14.93%) Security Cleared
3 14 (10.45%) MCDST
4 11 (8.21%) CCNA
4 11 (8.21%) Cisco Certification
5 8 (5.97%) MCSA
5 8 (5.97%) MCSE
6 6 (4.48%) Citrix Certification
7 5 (3.73%) MCP
8 3 (2.24%) CCNP
9 2 (1.49%) Degree
9 2 (1.49%) VMware Certified Professional (VCP)
10 1 (0.75%) CCA
10 1 (0.75%) ITIL Certification
10 1 (0.75%) MCITP
Quality Assurance & Compliance
1 12 (8.96%) SLA
2 2 (1.49%) Data Quality
System Software
1 75 (55.97%) Active Directory
2 47 (35.07%) Hyper-V
3 40 (29.85%) VMware Infrastructure
4 19 (14.18%) Microsoft App-V
5 17 (12.69%) Terminal Services
6 16 (11.94%) BitLocker
7 11 (8.21%) XenApp
8 9 (6.72%) XenDesktop
9 7 (5.22%) VMware ESX
10 6 (4.48%) vSphere
10 6 (4.48%) XenServer
11 2 (1.49%) Virtual Machines
11 2 (1.49%) VMware ESXi
12 1 (0.75%) KVM
12 1 (0.75%) Xen
Systems Management
1 21 (15.67%) Backup Exec
2 17 (12.69%) SCCM
3 16 (11.94%) Icinga
4 5 (3.73%) McAfee ePO
5 3 (2.24%) Microsoft Data Protection Manager
6 2 (1.49%) Microsoft Clustering
6 2 (1.49%) NetBackup
6 2 (1.49%) Norton AntiVirus
6 2 (1.49%) SCOM
7 1 (0.75%) Ansible
7 1 (0.75%) EdgeSight
7 1 (0.75%) Failover Clustering
7 1 (0.75%) Legato
7 1 (0.75%) Oracle RMAN
7 1 (0.75%) Puppet
7 1 (0.75%) Red Hat Satellite
7 1 (0.75%) SCSM
7 1 (0.75%) SCVMM
7 1 (0.75%) Symantec Enterprise Vault
7 1 (0.75%) XenMobile
Vendors
1 84 (62.69%) Microsoft
2 76 (56.72%) VMware
3 38 (28.36%) Cisco
4 25 (18.66%) Citrix
5 24 (17.91%) EMC
6 21 (15.67%) Veeam
7 17 (12.69%) Fortinet
8 12 (8.96%) Becrypt
9 11 (8.21%) HP
9 11 (8.21%) NetApp
10 9 (6.72%) Red Hat
11 8 (5.97%) Avaya
11 8 (5.97%) Oracle
12 7 (5.22%) Genesys
12 7 (5.22%) Sybase
13 6 (4.48%) Hitachi
13 6 (4.48%) Mitel
13 6 (4.48%) Sun
14 5 (3.73%) Intel Security
15 4 (2.99%) Symantec
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Salary: £35000 - £45000 per annum
Posted: 14 hours ago
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Salary: 30,000 - 40,000
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