The statistics below represent IT jobs advertised across the England region that had 3rd Line Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 9 December 2016 with a comparison to same period over 2 years.

3 months to
9 Dec 2016
Same period 2015 Same period 2014
Third Line Technical Support
Rank 834 858 852
Rank change year-on-year
+24 -6
Permanent jobs requiring a 3rd Line Technical Support 30 76 114
As % of all permanent IT jobs located in England 0.036% 0.076% 0.11%
As % of the Job Titles category 0.037% 0.079% 0.11%
Number of salaries quoted 29 73 103
Median salary £35,000 £36,500 £36,000
Median salary % change year-on-year
-4.10% +1.38%
90% offered a salary of more than £30,000 £30,000 £29,400
10% offered a salary of more than £47,500 £43,000 £48,500
UK excluding London median salary £32,500 £37,500 £34,500
% change year-on-year
-13.33% +8.69%
3rd Line Technical Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
81112 96104 102899
As % of all permanent IT jobs located in England 96.50% 96.62% 96.60%
Number of salaries quoted 67914 80920 85864
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,500 £26,000
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

3rd Line Technical Support
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured 3rd Line Technical Support in the job title.

3rd Line Technical Support Jobs Demand Trend in England

3rd Line Technical Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the England region.

3rd Line Technical Support Salary Trend in England

3rd Line Technical Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 3rd Line Technical Support across the England region over the 3 months to 9 December 2016.

3rd Line Technical Support Salary Histogram in England

3rd Line Technical Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Technical Support within the England region over the 3 months to 9 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +71 8 £42,500 +13.33% 1
London +31 6 £40,000 +9.58%
Yorkshire +15 5 £32,500 -7.14% 1
West Midlands -4 5 £30,000 +25.00% 1
South West - 3 £30,000 -
North West -34 2 £38,000 -11.62% 1
East Midlands - 1 £35,000 -
3rd Line Technical Support
UK

3rd Line Technical Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 9 December 2016, 3rd Line Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 3rd Line Technical Support in the job title.

1 58 (71.60%) Windows
2 50 (61.73%) Microsoft
3 48 (59.26%) Active Directory
4 37 (45.68%) MS Excel
5 36 (44.44%) Windows Server
6 35 (43.21%) VMware
7 33 (40.74%) SQL Server
8 32 (39.51%) SQL
9 29 (35.80%) MS Exchange
9 29 (35.80%) Windows Server 2008
10 25 (30.86%) MS Office
10 25 (30.86%) SAN
10 25 (30.86%) Hyper-V
11 23 (28.40%) Microsoft Certification
12 20 (24.69%) Office 365
13 19 (23.46%) WAN
13 19 (23.46%) IIS
14 18 (22.22%) Linux
15 17 (20.99%) LAN
16 16 (19.75%) Citrix
16 16 (19.75%) Windows Server 2012
17 15 (18.52%) Exchange Server 2010
17 15 (18.52%) VMware Infrastructure
17 15 (18.52%) Firewall
17 15 (18.52%) Windows Server 2003
18 14 (17.28%) Finance
18 14 (17.28%) ITIL
18 14 (17.28%) Veeam
19 13 (16.05%) Windows 7
19 13 (16.05%) Replication

3rd Line Technical Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (35.80%) MS Exchange
2 19 (23.46%) IIS
3 15 (18.52%) Exchange Server 2010
4 11 (13.58%) Exchange Server 2007
5 10 (12.35%) Exchange Server 2013
6 8 (9.88%) SharePoint
6 8 (9.88%) Skype for Business
7 4 (4.94%) Apache
8 2 (2.47%) Blackberry Enterprise Server
8 2 (2.47%) CMS
8 2 (2.47%) Site Server
9 1 (1.23%) Exchange Server 2003
Applications
1 37 (45.68%) MS Excel
2 25 (30.86%) MS Office
Cloud Services
1 20 (24.69%) Office 365
2 8 (9.88%) Microsoft Azure
3 7 (8.64%) SaaS
4 5 (6.17%) Amazon AWS
5 3 (3.70%) Yammer
6 2 (2.47%) Mimecast
7 1 (1.23%) OneDrive
Communications & Networking
1 25 (30.86%) SAN
2 19 (23.46%) WAN
3 17 (20.99%) LAN
4 15 (18.52%) Firewall
5 11 (13.58%) TCP/IP
6 10 (12.35%) VLAN
7 9 (11.11%) DNS
7 9 (11.11%) VPN
8 7 (8.64%) DHCP
8 7 (8.64%) NAS
9 5 (6.17%) VoIP
10 4 (4.94%) Skype
10 4 (4.94%) Wireless
11 3 (3.70%) IP Telephony
11 3 (3.70%) PBX
11 3 (3.70%) Unified Communications
12 2 (2.47%) Internet
12 2 (2.47%) Network Security
13 1 (1.23%) iSCSI
13 1 (1.23%) LDAP
Database & Business Intelligence
1 33 (40.74%) SQL Server
2 7 (8.64%) SQL Server 2008
3 5 (6.17%) DB2
4 4 (4.94%) MySQL
5 2 (2.47%) SQL Server Integration Services
5 2 (2.47%) SQL Server Reporting Services
6 1 (1.23%) SQL Server 2005
6 1 (1.23%) SQL Server 2012
General
1 14 (17.28%) Finance
2 3 (3.70%) Advertising
2 3 (3.70%) Automotive
2 3 (3.70%) Manufacturing
2 3 (3.70%) Telecoms
3 1 (1.23%) Banking
3 1 (1.23%) Law
3 1 (1.23%) Legal
Libraries, Frameworks & Software Standards
1 7 (8.64%) .NET
2 2 (2.47%) Web Services
2 2 (2.47%) XML
2 2 (2.47%) XSLT
Miscellaneous
1 13 (16.05%) Replication
2 6 (7.41%) Analytical Skills
2 6 (7.41%) Clustering
2 6 (7.41%) Data Centre
2 6 (7.41%) Video Conferencing
3 4 (4.94%) Blackberry
3 4 (4.94%) Driving Licence
3 4 (4.94%) Handset
3 4 (4.94%) Private Cloud
4 1 (1.23%) HP StoreVirtual
4 1 (1.23%) Hybrid Cloud
Operating Systems
1 58 (71.60%) Windows
2 36 (44.44%) Windows Server
3 29 (35.80%) Windows Server 2008
4 18 (22.22%) Linux
5 16 (19.75%) Windows Server 2012
6 15 (18.52%) Windows Server 2003
7 13 (16.05%) Windows 7
8 8 (9.88%) Unix
9 5 (6.17%) AIX
9 5 (6.17%) HPUX
9 5 (6.17%) Solaris
10 4 (4.94%) Red Hat Enterprise Linux
10 4 (4.94%) SUSE
10 4 (4.94%) Windows 8
10 4 (4.94%) Windows XP
11 3 (3.70%) Windows 10
12 2 (2.47%) Mac OS X
13 1 (1.23%) Apple iOS
13 1 (1.23%) CentOS
13 1 (1.23%) Debian
Processes & Methodologies
1 14 (17.28%) ITIL
2 7 (8.64%) B2B
2 7 (8.64%) E-Procurement
3 6 (7.41%) Project Management
4 4 (4.94%) Change Control
4 4 (4.94%) Continuous Improvement
4 4 (4.94%) Mentoring
4 4 (4.94%) Risk Assessment
4 4 (4.94%) Validation
4 4 (4.94%) Virtual Infrastructure
5 3 (3.70%) Logistics
5 3 (3.70%) Virtual Environments
6 2 (2.47%) Configuration Management
6 2 (2.47%) Content Management
6 2 (2.47%) Data Management
6 2 (2.47%) Document Management
6 2 (2.47%) Migration
6 2 (2.47%) Service Management
6 2 (2.47%) Time Management
6 2 (2.47%) Web Development
Programming Languages
1 32 (39.51%) SQL
2 7 (8.64%) PowerShell
2 7 (8.64%) VB
3 4 (4.94%) C
3 4 (4.94%) Shell Script
4 2 (2.47%) PHP
4 2 (2.47%) T-SQL
4 2 (2.47%) VB6
Qualifications
1 23 (28.40%) Microsoft Certification
2 11 (13.58%) MCSA
3 9 (11.11%) MCP
3 9 (11.11%) MCSE
4 8 (9.88%) Cisco Certification
5 7 (8.64%) Citrix Certification
6 6 (7.41%) CCNA
7 4 (4.94%) MCDST
7 4 (4.94%) SC Cleared
7 4 (4.94%) Security Cleared
8 3 (3.70%) MCITP
8 3 (3.70%) VMware Certified Professional (VCP)
9 2 (2.47%) Degree
9 2 (2.47%) MCTS
10 1 (1.23%) PRINCE2 Certification
Quality Assurance & Compliance
1 5 (6.17%) SLA
System Software
1 48 (59.26%) Active Directory
2 25 (30.86%) Hyper-V
3 15 (18.52%) VMware Infrastructure
4 8 (9.88%) XenApp
5 6 (7.41%) Terminal Services
6 5 (6.17%) VMware ESXi
7 4 (4.94%) BitLocker
7 4 (4.94%) Microsoft App-V
7 4 (4.94%) vSphere
8 3 (3.70%) XenDesktop
9 1 (1.23%) Virtual Desktop
9 1 (1.23%) XenServer
Systems Management
1 12 (14.81%) Backup Exec
2 10 (12.35%) SCCM
3 7 (8.64%) Norton AntiVirus
4 4 (4.94%) Icinga
5 3 (3.70%) NetBackup
6 2 (2.47%) EMC NetWorker
6 2 (2.47%) Legato
7 1 (1.23%) HP Data Protector
7 1 (1.23%) Microsoft Data Protection Manager
7 1 (1.23%) SCOM
7 1 (1.23%) SCSM
7 1 (1.23%) SCVMM
7 1 (1.23%) Symantec Enterprise Vault
Vendors
1 50 (61.73%) Microsoft
2 35 (43.21%) VMware
3 16 (19.75%) Citrix
4 14 (17.28%) Veeam
5 11 (13.58%) Cisco
6 10 (12.35%) EMC
7 9 (11.11%) Symantec
8 8 (9.88%) Sophos
9 7 (8.64%) Kaspersky
10 6 (7.41%) NetApp
11 5 (6.17%) Oracle
11 5 (6.17%) Red Hat
11 5 (6.17%) Sybase
12 4 (4.94%) Avaya
12 4 (4.94%) Becrypt
12 4 (4.94%) Fortinet
12 4 (4.94%) Hitachi
12 4 (4.94%) HP
12 4 (4.94%) Novell
12 4 (4.94%) Sun
Reading, Berkshire
83Zero
Salary: From £45,000 to £60,000 per annum
Posted: 2 days ago
Chester, Cheshire
Connected IT
Salary: £20000 - £30000 per annum + Benefits
Posted: 14 days ago
Harrogate
Bluetown Online LTD
Salary: £45000 per annum
Posted: 18 days ago
Stoke-On-Trent, Staffordshire
Connected IT
Salary: £30000 - £45000 per annum + Bonus + Benefits
Posted: 21 days ago