The statistics below represent IT jobs advertised across the England region that had 3rd Line Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 20 January 2017 with a comparison to same period over 2 years.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Third Line Technical Support
UK / England
Rank 781 808 810
Rank change year-on-year
+27 +2
Permanent jobs requiring a 3rd Line Technical Support 32 91 113
As % of all permanent IT jobs located in England 0.040% 0.097% 0.11%
As % of the Job Titles category 0.042% 0.10% 0.12%
Number of salaries quoted 28 87 102
Median salary £35,000 £36,500 £36,000
Median salary % change year-on-year
-4.10% +1.38%
90% offered a salary of more than £29,250 £26,100 £27,900
10% offered a salary of more than £45,800 £43,000 £47,500
UK excluding London median salary £35,000 £35,000 £35,000

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
76302 90106 95093
As % of all permanent IT jobs located in England 96.45% 96.53% 96.71%
Number of salaries quoted 63838 76403 79723
Median salary £47,000 £46,000 £45,000
Median salary % change year-on-year
+2.17% +2.22%
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

3rd Line Technical Support
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured 3rd Line Technical Support in the job title.

3rd Line Technical Support Jobs Demand Trend in England

3rd Line Technical Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the England region.

3rd Line Technical Support Salary Trend in England

3rd Line Technical Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 3rd Line Technical Support across the England region over the 3 months to 20 January 2017.

3rd Line Technical Support Salary Histogram in England

3rd Line Technical Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Technical Support within the England region over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +53 9 £38,750 +4.72% 2
West Midlands +6 9 £35,000 +45.83%
London +45 7 £38,123 +0.32% 1
Yorkshire +21 4 £32,500 -7.14%
South West +12 2 £30,750 -
North West -31 1 £45,500 +44.44%
3rd Line Technical Support
UK

3rd Line Technical Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 20 January 2017, 3rd Line Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 3rd Line Technical Support in the job title.

1 61 (78.21%) Windows
2 56 (71.79%) Active Directory
3 50 (64.10%) Microsoft
4 40 (51.28%) Windows Server
5 38 (48.72%) VMware
6 36 (46.15%) MS Excel
6 36 (46.15%) MS Exchange
7 35 (44.87%) SQL Server
8 25 (32.05%) Windows Server 2008
8 25 (32.05%) Windows Server 2012
9 23 (29.49%) Citrix
9 23 (29.49%) SAN
10 22 (28.21%) DNS
10 22 (28.21%) SQL
11 21 (26.92%) Hyper-V
12 19 (24.36%) Office 365
13 18 (23.08%) Firewall
14 17 (21.79%) IIS
14 17 (21.79%) MS Office
14 17 (21.79%) VMware Infrastructure
15 16 (20.51%) Exchange Server 2010
15 16 (20.51%) Microsoft Certification
15 16 (20.51%) Finance
16 14 (17.95%) Windows Server 2003
17 13 (16.67%) Cisco
18 12 (15.38%) DHCP
18 12 (15.38%) Exchange Server 2013
19 11 (14.10%) Veeam
19 11 (14.10%) VLAN
19 11 (14.10%) WAN

3rd Line Technical Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 36 (46.15%) MS Exchange
2 17 (21.79%) IIS
3 16 (20.51%) Exchange Server 2010
4 12 (15.38%) Exchange Server 2013
5 9 (11.54%) Exchange Server 2007
6 7 (8.97%) SharePoint
7 5 (6.41%) Blackberry Enterprise Server
7 5 (6.41%) Site Server
8 4 (5.13%) Skype for Business
9 3 (3.85%) Apache
10 2 (2.56%) CMS
11 1 (1.28%) Exchange Server 2003
Applications
1 36 (46.15%) MS Excel
2 17 (21.79%) MS Office
Cloud Services
1 19 (24.36%) Office 365
2 8 (10.26%) Mimecast
3 7 (8.97%) SaaS
4 6 (7.69%) Microsoft Azure
5 4 (5.13%) Amazon AWS
6 2 (2.56%) Yammer
7 1 (1.28%) OneDrive
Communications & Networking
1 23 (29.49%) SAN
2 22 (28.21%) DNS
3 18 (23.08%) Firewall
4 12 (15.38%) DHCP
5 11 (14.10%) VLAN
5 11 (14.10%) WAN
6 9 (11.54%) LAN
6 9 (11.54%) TCP/IP
7 7 (8.97%) VPN
8 6 (7.69%) NAS
9 5 (6.41%) Internet
10 4 (5.13%) Remote Desktop
11 3 (3.85%) DDNS
11 3 (3.85%) Skype
11 3 (3.85%) Wireless
12 2 (2.56%) IP Telephony
12 2 (2.56%) LDAP
12 2 (2.56%) Network Security
12 2 (2.56%) Unified Communications
13 1 (1.28%) iSCSI
Database & Business Intelligence
1 35 (44.87%) SQL Server
2 7 (8.97%) SQL Server 2008
3 3 (3.85%) MySQL
4 2 (2.56%) DB2
4 2 (2.56%) SQL Server Integration Services
4 2 (2.56%) SQL Server Reporting Services
General
1 16 (20.51%) Finance
2 9 (11.54%) Telecoms
3 3 (3.85%) Advertising
3 3 (3.85%) Automotive
3 3 (3.85%) Banking
3 3 (3.85%) Law
4 2 (2.56%) Manufacturing
5 1 (1.28%) Legal
Libraries, Frameworks & Software Standards
1 8 (10.26%) .NET
2 2 (2.56%) Web Services
2 2 (2.56%) XML
2 2 (2.56%) XSLT
3 1 (1.28%) .NET Framework
3 1 (1.28%) COM
Miscellaneous
1 8 (10.26%) Replication
2 7 (8.97%) Analytical Skills
3 6 (7.69%) Clustering
3 6 (7.69%) Data Centre
4 4 (5.13%) Video Conferencing
5 3 (3.85%) Driving Licence
6 2 (2.56%) Enterprise Software
6 2 (2.56%) HP StoreVirtual
7 1 (1.28%) Hybrid Cloud
Operating Systems
1 61 (78.21%) Windows
2 40 (51.28%) Windows Server
3 25 (32.05%) Windows Server 2008
3 25 (32.05%) Windows Server 2012
4 14 (17.95%) Windows Server 2003
5 10 (12.82%) Linux
6 9 (11.54%) Windows 7
7 5 (6.41%) Mac OS X
7 5 (6.41%) Unix
8 3 (3.85%) Apple iOS
8 3 (3.85%) Windows 8
9 2 (2.56%) AIX
9 2 (2.56%) HPUX
9 2 (2.56%) Solaris
9 2 (2.56%) Windows 10
10 1 (1.28%) CentOS
10 1 (1.28%) Debian
10 1 (1.28%) Red Hat Enterprise Linux
10 1 (1.28%) SUSE
10 1 (1.28%) Ubuntu
Processes & Methodologies
1 8 (10.26%) ITIL
2 7 (8.97%) B2B
2 7 (8.97%) E-Procurement
3 5 (6.41%) Migration
3 5 (6.41%) Server Building
4 4 (5.13%) Data Management
5 3 (3.85%) Logistics
5 3 (3.85%) Mentoring
5 3 (3.85%) Service Management
5 3 (3.85%) Time Management
5 3 (3.85%) Virtual Environments
5 3 (3.85%) Virtual Infrastructure
5 3 (3.85%) Workflow
5 3 (3.85%) Workflow Development
6 2 (2.56%) Change Management
6 2 (2.56%) Disaster Recovery
6 2 (2.56%) ERP
6 2 (2.56%) Presales
6 2 (2.56%) Project Management
6 2 (2.56%) Server Virtualisation
Programming Languages
1 22 (28.21%) SQL
2 7 (8.97%) VB
3 3 (3.85%) PowerShell
3 3 (3.85%) T-SQL
4 2 (2.56%) PHP
4 2 (2.56%) VB6
5 1 (1.28%) C
5 1 (1.28%) Shell Script
5 1 (1.28%) VB.NET
Qualifications
1 16 (20.51%) Microsoft Certification
2 10 (12.82%) MCSE
3 9 (11.54%) Cisco Certification
4 8 (10.26%) MCP
4 8 (10.26%) MCSA
5 5 (6.41%) Citrix Certification
6 4 (5.13%) CCNA
7 3 (3.85%) MCITP
7 3 (3.85%) VMware Certified Professional (VCP)
8 2 (2.56%) Degree
8 2 (2.56%) MCTS
9 1 (1.28%) PRINCE2 Certification
Quality Assurance & Compliance
1 8 (10.26%) SLA
System Software
1 56 (71.79%) Active Directory
2 21 (26.92%) Hyper-V
3 17 (21.79%) VMware Infrastructure
4 10 (12.82%) XenApp
5 7 (8.97%) vSphere
6 5 (6.41%) Terminal Services
6 5 (6.41%) VMware ESXi
7 3 (3.85%) XenDesktop
8 2 (2.56%) XenServer
9 1 (1.28%) Virtual Desktop
Systems Management
1 9 (11.54%) Backup Exec
1 9 (11.54%) Norton AntiVirus
2 4 (5.13%) NetBackup
2 4 (5.13%) SCCM
3 3 (3.85%) HP Data Protector
4 2 (2.56%) EMC NetWorker
4 2 (2.56%) Legato
Vendors
1 50 (64.10%) Microsoft
2 38 (48.72%) VMware
3 23 (29.49%) Citrix
4 13 (16.67%) Cisco
5 11 (14.10%) Symantec
5 11 (14.10%) Veeam
6 10 (12.82%) HP
6 10 (12.82%) NetApp
6 10 (12.82%) Sophos
7 9 (11.54%) Kaspersky
8 8 (10.26%) arcserve
9 7 (8.97%) SolarWinds
10 6 (7.69%) EMC
10 6 (7.69%) SonicWALL
11 5 (6.41%) Acronis
11 5 (6.41%) Cyberoam
11 5 (6.41%) Intel Security
11 5 (6.41%) Proofpoint
11 5 (6.41%) WatchGuard
11 5 (6.41%) Webroot
Brighton, East Sussex
Bluetownonline
Posted: 13 hours ago
London
Global Technology Solutions Ltd
Salary: £37960 - £38285 per annum
Posted: 11 hours ago
Reading, Berkshire
Yoh
Salary: £30000 - £40000 per annum + 5% Bonus + Pension+Healthcare
Posted: 3 days ago
Hatfield, Hertfordshire
TEKsystems
Salary: £30000 - £40000 per annum + Bonus + Benefits
Posted: 3 days ago