The table below looks at the statistics for the 3rd Line Technical Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Technical Support in their job title over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Third Line Technical Support
Rank 838 838 827
Rank change year-on-year
0 -11
Permanent jobs requiring a 3rd Line Technical Support 23 48 37
As % of all permanent IT jobs located in England 0.022% 0.044% 0.037%
As % of the Job Titles category 0.024% 0.047% 0.039%
Number of salaries quoted 20 40 27
Average salary £38,500 £42,500 £31,000
Average salary % change year-on-year
-9.41% +37.09%
90% offered a salary of more than £32,000 £30,000 £27,425
10% offered a salary of more than £40,000 £45,000 £43,800
UK excluding London average salary £36,750 £30,500 £31,000
% change year-on-year
+20.49% -1.61%
3rd Line Technical Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
97285 102439 95015
As % of all permanent IT jobs located in England 94.18% 94.49% 94.25%
Number of salaries quoted 81970 83640 79578
Average salary £45,000 £45,000 £43,500
Average salary % change year-on-year
- +3.44%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

3rd Line Technical Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Technical Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

3rd Line Technical Support Jobs Demand Trend in England

3rd Line Technical Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the England region.

3rd Line Technical Support Salary Trend in England

3rd Line Technical Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 3rd Line Technical Support across the England region over the 3 months to 2 September 2015.

3rd Line Technical Support Salary Histogram in England

3rd Line Technical Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Technical Support within the England region over the 3 months to 2 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -10 10 £38,500 -1.28% 3
London -8 9 £40,000 -5.88% 1
South West -14 2 £35,000 -17.64% 1
West Midlands -5 1 £26,000 -42.22%
East Midlands - 1 £27,500 -
3rd Line Technical Support
UK

3rd Line Technical Support
Top 30 Related IT Skills in England

For the 6 months to 2 September 2015, IT jobs across the England region that cited 3rd Line Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title.

1 52 (86.67%) Windows
2 42 (70.00%) Active Directory
3 37 (61.67%) Microsoft
4 35 (58.33%) MS Exchange
5 30 (50.00%) VMware
6 27 (45.00%) Hyper-V
7 24 (40.00%) Cisco
8 23 (38.33%) Firewall
8 23 (38.33%) VMware Infrastructure
9 21 (35.00%) Windows Server 2008
9 21 (35.00%) Windows Server 2012
9 21 (35.00%) SAN
10 20 (33.33%) Microsoft Certification
10 20 (33.33%) Linux
10 20 (33.33%) SQL Server
11 19 (31.67%) SQL
11 19 (31.67%) MS Excel
11 19 (31.67%) Windows Server 2003
11 19 (31.67%) Exchange Server 2010
12 18 (30.00%) DNS
13 15 (25.00%) Windows XP
13 15 (25.00%) ITIL
14 14 (23.33%) Citrix
15 12 (20.00%) MCSE
15 12 (20.00%) SharePoint
15 12 (20.00%) Windows 7
16 11 (18.33%) TCP/IP
16 11 (18.33%) SLA
17 10 (16.67%) VMware ESX
17 10 (16.67%) Exchange Server 2013

3rd Line Technical Support
Top Related IT Skills in England by Category

For the 6 months to 2 September 2015, IT jobs across the England region that cited 3rd Line Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 35 (58.33%) MS Exchange
2 19 (31.67%) Exchange Server 2010
3 12 (20.00%) SharePoint
4 10 (16.67%) Exchange Server 2013
5 8 (13.33%) Lync
6 4 (6.67%) IIS
6 4 (6.67%) Exchange Server 2007
7 2 (3.33%) Blackberry Enterprise Server
8 1 (1.67%) Exchange Server 2003
8 1 (1.67%) SharePoint Server
8 1 (1.67%) Jetty
8 1 (1.67%) Apache
8 1 (1.67%) Tomcat
8 1 (1.67%) BizTalk Server
8 1 (1.67%) Site Server
Applications
1 19 (31.67%) MS Excel
2 2 (3.33%) MS Office
Business Applications
1 1 (1.67%) SAP Oil and Gas
Cloud Services
1 7 (11.67%) Office 365
2 2 (3.33%) Amazon AWS
3 1 (1.67%) SaaS
3 1 (1.67%) Cloud Computing
Communications & Networking
1 23 (38.33%) Firewall
2 21 (35.00%) SAN
3 18 (30.00%) DNS
4 11 (18.33%) TCP/IP
5 9 (15.00%) VPN
5 9 (15.00%) LAN
5 9 (15.00%) WAN
6 8 (13.33%) DHCP
7 7 (11.67%) VLAN
8 5 (8.33%) Wireshark
8 5 (8.33%) iSCSI
8 5 (8.33%) LTE
8 5 (8.33%) NetScaler
8 5 (8.33%) PSTN
8 5 (8.33%) VoIP
8 5 (8.33%) GPRS
8 5 (8.33%) GSM
8 5 (8.33%) 3G
8 5 (8.33%) SS7
9 2 (3.33%) Internet
Database & Business Intelligence
1 20 (33.33%) SQL Server
2 9 (15.00%) SQL Server 2008
3 8 (13.33%) SQL Server 2005
4 5 (8.33%) Oracle Database
5 3 (5.00%) Informix
6 1 (1.67%) MySQL
6 1 (1.67%) SQL Server 2012
Development Applications
1 1 (1.67%) Visual Studio
General
1 8 (13.33%) Telecoms
2 5 (8.33%) Finance
2 5 (8.33%) Electronics
3 3 (5.00%) Retail
4 2 (3.33%) Manufacturing
5 1 (1.67%) Banking
5 1 (1.67%) Marketing
5 1 (1.67%) Back Office
5 1 (1.67%) Legal
Libraries, Frameworks & Software Standards
1 3 (5.00%) Web Services
2 2 (3.33%) XML
3 1 (1.67%) WCF
3 1 (1.67%) .NET
3 1 (1.67%) ASP.NET
Miscellaneous
1 8 (13.33%) Data Centre
2 6 (10.00%) Blackberry
3 4 (6.67%) Management Information System
3 4 (6.67%) Mathematics
4 2 (3.33%) Fat Client
4 2 (3.33%) FMCG
4 2 (3.33%) Mobile App
4 2 (3.33%) Analytical Skills
4 2 (3.33%) Thin Client
5 1 (1.67%) DTV
5 1 (1.67%) HP Storage
Operating Systems
1 52 (86.67%) Windows
2 21 (35.00%) Windows Server 2008
2 21 (35.00%) Windows Server 2012
3 20 (33.33%) Linux
4 19 (31.67%) Windows Server 2003
5 15 (25.00%) Windows XP
6 12 (20.00%) Windows 7
7 10 (16.67%) Windows 8
8 3 (5.00%) UNIX
9 2 (3.33%) Ubuntu
10 1 (1.67%) Windows Vista
Processes & Methodologies
1 15 (25.00%) ITIL
2 8 (13.33%) Root Cause Analysis
3 6 (10.00%) Mentoring
3 6 (10.00%) CRM
4 5 (8.33%) Service Delivery
5 4 (6.67%) Problem Management
5 4 (6.67%) Server Building
5 4 (6.67%) Computer Security
6 2 (3.33%) Data Protection
6 2 (3.33%) Time Management
6 2 (3.33%) Change Control
6 2 (3.33%) DevOps
6 2 (3.33%) Vulnerability Assessment
6 2 (3.33%) Incident Management
6 2 (3.33%) Load Balancing
6 2 (3.33%) Information Security Management
6 2 (3.33%) Security Management
6 2 (3.33%) Information Security
6 2 (3.33%) Project Management
6 2 (3.33%) Service Management
Programming Languages
1 19 (31.67%) SQL
2 2 (3.33%) PowerShell
3 1 (1.67%) VB
3 1 (1.67%) Java
3 1 (1.67%) JavaScript
3 1 (1.67%) PHP
Qualifications
1 20 (33.33%) Microsoft Certification
2 12 (20.00%) MCSE
3 8 (13.33%) MCP
3 8 (13.33%) MCITP
3 8 (13.33%) SC Cleared
3 8 (13.33%) Security Cleared
4 7 (11.67%) MCTS
5 5 (8.33%) CCNA
5 5 (8.33%) CCA
5 5 (8.33%) Citrix Certification
5 5 (8.33%) Cisco Certification
6 4 (6.67%) HNC
7 2 (3.33%) MCSA
7 2 (3.33%) Degree
7 2 (3.33%) ITIL Certification
8 1 (1.67%) VMware Certified Professional (VCP)
8 1 (1.67%) CCNP
8 1 (1.67%) CCDP
Quality Assurance & Compliance
1 11 (18.33%) SLA
2 6 (10.00%) ISO/IEC 27001
3 1 (1.67%) QA
System Software
1 42 (70.00%) Active Directory
2 27 (45.00%) Hyper-V
3 23 (38.33%) VMware Infrastructure
4 10 (16.67%) VMware ESX
5 8 (13.33%) Terminal Services
6 7 (11.67%) XenApp
7 6 (10.00%) XenDesktop
7 6 (10.00%) vSphere
8 5 (8.33%) Microsoft App-V
9 4 (6.67%) XenServer
10 3 (5.00%) ISA Server
11 2 (3.33%) VMware ESXi
11 2 (3.33%) BitLocker
12 1 (1.67%) UAG
Systems Management
1 8 (13.33%) SCCM
2 7 (11.67%) SCOM
3 5 (8.33%) EdgeSight
4 2 (3.33%) Backup Exec
5 1 (1.67%) McAfee ePO
Vendors
1 37 (61.67%) Microsoft
2 30 (50.00%) VMware
3 24 (40.00%) Cisco
4 14 (23.33%) Citrix
5 9 (15.00%) HP
6 7 (11.67%) Dell
6 7 (11.67%) Apple
7 5 (8.33%) AppSense
7 5 (8.33%) EMC
7 5 (8.33%) Oracle
7 5 (8.33%) WatchGuard
7 5 (8.33%) SonicWALL
8 4 (6.67%) NetApp
9 3 (5.00%) Meraki
9 3 (5.00%) SolarWinds
9 3 (5.00%) Juniper
10 2 (3.33%) LANDesk
10 2 (3.33%) Symantec
10 2 (3.33%) McAfee
10 2 (3.33%) Avaya
Wiltshire
Redrock Consulting Ltd
Salary: £25000 - £34000 per annum + Excellent Benefits
Posted: 4 days ago
Reigate
Capita - ITIN
Salary: £35000 - £40000 per annum + Benefits
Posted: 8 days ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £40,000 to £50,000 per annum + 29 days holiday + pension + share
Posted: 12 days ago
London
Applause IT Innovation
Salary: £40000 - £47000 per annum + Benefit package
Posted: 13 days ago
Sevenoaks
Pearson Whiffin
Salary: £30000 - £40000 per annum + Benefits
Posted: 21 days ago