The table below looks at the statistics for the 3rd Line Technical Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Technical Support in their job title over the 3 months to 2 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Mar 2015
Same period 2014 Same period 2013
Third Line Technical Support
Rank 794 813 802
Rank change year-on-year
+19 -11
Permanent jobs requiring a 3rd Line Technical Support 57 58 44
As % of all permanent IT jobs located in England 0.057% 0.058% 0.044%
As % of the Job Titles category 0.060% 0.062% 0.046%
Number of salaries quoted 47 52 38
Average salary £35,000 £33,500 £32,500
Average salary % change year-on-year
+4.47% +3.07%
90% offered a salary of more than £24,500 £27,500 £29,200
10% offered a salary of more than £40,000 £42,500 £38,500
UK excluding London average salary £35,000 £33,500 £32,500
% change year-on-year
+4.47% +3.07%
3rd Line Technical Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
94634 94059 95667
As % of all permanent IT jobs located in England 94.85% 94.44% 94.95%
Number of salaries quoted 78629 76398 81688
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £27,000
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Technical Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Technical Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

3rd Line Technical Support Jobs Demand Trend in England

3rd Line Technical Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the England region.

3rd Line Technical Support Salary Trend in England

3rd Line Technical Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 3rd Line Technical Support across the England region over the 3 months to 2 March 2015.

3rd Line Technical Support Salary Histogram in England

3rd Line Technical Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Technical Support within the England region over the 3 months to 2 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -25 16 £40,000 +33.33% 2
North West -1 12 £35,000 +12.00% 1
Yorkshire - 12 £24,500 - 1
London +7 10 £37,500 - 1
South West -7 3 £40,000 +14.28% 1
East of England -2 2 £32,500 +18.18%
West Midlands -31 2 £35,000 +4.47%
East Midlands - 1 £25,500 -
3rd Line Technical Support
UK

3rd Line Technical Support
Top 30 Related IT Skills in England

For the 6 months to 2 March 2015, IT jobs across the England region that cited 3rd Line Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title.

1 99 (76.15%) Microsoft
2 92 (70.77%) Windows
3 82 (63.08%) MS Exchange
4 78 (60.00%) VMware
5 77 (59.23%) Cisco
6 76 (58.46%) Active Directory
7 55 (42.31%) Citrix
8 54 (41.54%) VMware Infrastructure
9 53 (40.77%) Windows Server 2008
10 51 (39.23%) Microsoft Certification
11 49 (37.69%) SQL Server
12 48 (36.92%) Hyper-V
13 47 (36.15%) MS Excel
13 47 (36.15%) MCSE
14 40 (30.77%) SAN
15 38 (29.23%) Exchange Server 2013
16 37 (28.46%) Firewall
17 36 (27.69%) Windows Server 2012
18 33 (25.38%) vSphere
19 32 (24.62%) XenDesktop
19 32 (24.62%) ITIL
20 31 (23.85%) Citrix Certification
21 29 (22.31%) MCP
21 29 (22.31%) MCSA
21 29 (22.31%) Wireless
22 27 (20.77%) SharePoint
22 27 (20.77%) SQL
23 26 (20.00%) TCP/IP
23 26 (20.00%) XenApp
24 25 (19.23%) XenServer

3rd Line Technical Support
Top Related IT Skills in England by Category

For the 6 months to 2 March 2015, IT jobs across the England region that cited 3rd Line Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 82 (63.08%) MS Exchange
2 38 (29.23%) Exchange Server 2013
3 27 (20.77%) SharePoint
4 25 (19.23%) Exchange Server 2003
5 22 (16.92%) Exchange Server 2010
6 14 (10.77%) IIS
7 12 (9.23%) Lync
8 11 (8.46%) Exchange Server 2007
9 5 (3.85%) Blackberry Enterprise Server
10 2 (1.54%) Moodle
10 2 (1.54%) SharePoint Server
11 1 (0.77%) Tomcat
Applications
1 47 (36.15%) MS Excel
2 19 (14.62%) MS Office
3 1 (0.77%) Photoshop
3 1 (0.77%) AutoCAD
Cloud Services
1 20 (15.38%) Office 365
2 8 (6.15%) SaaS
3 2 (1.54%) IaaS
Communications & Networking
1 40 (30.77%) SAN
2 37 (28.46%) Firewall
3 29 (22.31%) Wireless
4 26 (20.00%) TCP/IP
5 24 (18.46%) VPN
5 24 (18.46%) VoIP
6 21 (16.15%) DNS
7 18 (13.85%) LAN
8 16 (12.31%) DHCP
9 15 (11.54%) WAN
10 9 (6.92%) NAS
11 8 (6.15%) Broadband
12 6 (4.62%) Wireshark
12 6 (4.62%) NetScaler
12 6 (4.62%) iSCSI
13 5 (3.85%) VLAN
14 4 (3.08%) Junos
14 4 (3.08%) Fibre Channel
14 4 (3.08%) Internet
15 3 (2.31%) OSPF
Database & Business Intelligence
1 49 (37.69%) SQL Server
2 1 (0.77%) SQL Server 2008
Development Applications
1 1 (0.77%) Eclipse
1 1 (0.77%) NetBeans
1 1 (0.77%) Team Foundation Server
General
1 21 (16.15%) Finance
2 4 (3.08%) Advertising
3 2 (1.54%) Financial Institution
4 1 (0.77%) Back Office
4 1 (0.77%) Telecoms
4 1 (0.77%) Legal
4 1 (0.77%) Banking
Libraries, Frameworks & Software Standards
1 2 (1.54%) JTAPI
1 2 (1.54%) Application Packaging
2 1 (0.77%) Regular Expression
2 1 (0.77%) HTML
2 1 (0.77%) .NET
2 1 (0.77%) J2EE
Miscellaneous
1 14 (10.77%) Clustering
2 11 (8.46%) Blackberry
3 3 (2.31%) EqualLogic
3 3 (2.31%) Analytical Skills
4 2 (1.54%) CMDB
4 2 (1.54%) VLE
4 2 (1.54%) Tandem
5 1 (0.77%) PKI
5 1 (0.77%) CLARiiON
5 1 (0.77%) Grid Computing
5 1 (0.77%) EPoS
5 1 (0.77%) Thin Client
5 1 (0.77%) Fat Client
5 1 (0.77%) Enterprise Software
5 1 (0.77%) User Experience
Operating Systems
1 92 (70.77%) Windows
2 53 (40.77%) Windows Server 2008
3 36 (27.69%) Windows Server 2012
4 25 (19.23%) Windows 8
5 21 (16.15%) Windows XP
6 20 (15.38%) Windows Server 2003
7 16 (12.31%) Windows 7
8 7 (5.38%) Linux
9 4 (3.08%) UNIX
10 2 (1.54%) AIX
10 2 (1.54%) Mac OS
Processes & Methodologies
1 32 (24.62%) ITIL
2 10 (7.69%) Kalman Filter
3 9 (6.92%) Project Management
4 8 (6.15%) Disaster Recovery
4 8 (6.15%) Incident Management
4 8 (6.15%) Problem Management
5 7 (5.38%) Business Continuity
5 7 (5.38%) Service Management
6 6 (4.62%) Migration
6 6 (4.62%) Root Cause Analysis
7 4 (3.08%) Mobile Device Management
7 4 (3.08%) Mentoring
7 4 (3.08%) Change Management
7 4 (3.08%) Time Management
8 3 (2.31%) Capacity Planning
9 2 (1.54%) Product Management
9 2 (1.54%) Web Development
9 2 (1.54%) Configuration Management
10 1 (0.77%) Security Management
10 1 (0.77%) CAD
Programming Languages
1 27 (20.77%) SQL
2 6 (4.62%) PowerShell
3 2 (1.54%) Shell Script
3 2 (1.54%) Java
3 2 (1.54%) Perl
4 1 (0.77%) C
4 1 (0.77%) C#
4 1 (0.77%) C++
4 1 (0.77%) MATLAB
4 1 (0.77%) AWK
4 1 (0.77%) VBA
4 1 (0.77%) Python
4 1 (0.77%) sed
Qualifications
1 51 (39.23%) Microsoft Certification
2 47 (36.15%) MCSE
3 31 (23.85%) Citrix Certification
4 29 (22.31%) MCSA
4 29 (22.31%) MCP
5 25 (19.23%) Cisco Certification
6 22 (16.92%) CCA
7 21 (16.15%) VMware Certified Professional (VCP)
8 19 (14.62%) MCITP
9 13 (10.00%) CCNA
10 12 (9.23%) CCNP
11 10 (7.69%) Degree
12 8 (6.15%) MCTS
13 6 (4.62%) SC Cleared
13 6 (4.62%) Security Cleared
14 5 (3.85%) VCP4
15 2 (1.54%) VCAP
16 1 (0.77%) VCP5
16 1 (0.77%) ITIL Foundation Certificate
16 1 (0.77%) CCEA
Quality Assurance & Compliance
1 9 (6.92%) SLA
2 1 (0.77%) QA
2 1 (0.77%) Solvency II
System Software
1 76 (58.46%) Active Directory
2 54 (41.54%) VMware Infrastructure
3 48 (36.92%) Hyper-V
4 33 (25.38%) vSphere
5 32 (24.62%) XenDesktop
6 26 (20.00%) XenApp
7 25 (19.23%) XenServer
8 7 (5.38%) Terminal Services
9 6 (4.62%) Microsoft App-V
10 5 (3.85%) VMware ESX
11 4 (3.08%) Forefront TMG
11 4 (3.08%) VMware ESXi
12 1 (0.77%) vCloud
12 1 (0.77%) ISA Server
Systems Management
1 18 (13.85%) Backup Exec
2 13 (10.00%) SCCM
3 11 (8.46%) SCOM
4 6 (4.62%) EdgeSight
5 3 (2.31%) NetBackup
6 2 (1.54%) ZENworks
6 2 (1.54%) Cisco CUCM
7 1 (0.77%) SCSM
7 1 (0.77%) Legato
7 1 (0.77%) ARCserve
7 1 (0.77%) SCVMM
Vendors
1 99 (76.15%) Microsoft
2 78 (60.00%) VMware
3 77 (59.23%) Cisco
4 55 (42.31%) Citrix
5 23 (17.69%) Dell
6 17 (13.08%) HP
6 17 (13.08%) Veeam
7 16 (12.31%) Symantec
8 15 (11.54%) Riverbed
9 12 (9.23%) Juniper
10 11 (8.46%) NetApp
10 11 (8.46%) Meraki
11 9 (6.92%) Open Text
12 6 (4.62%) CheckPoint
12 6 (4.62%) AppSense
13 5 (3.85%) Altiris
13 5 (3.85%) F5
13 5 (3.85%) McAfee
13 5 (3.85%) Websense
14 4 (3.08%) SonicWALL
Central London / West End
FT Select
Salary: From £34,000 to £38,000 per annum plus benefits
Posted: 13 hours ago
Reading, Berkshire
DCL Search & Selection
Salary: £40000 - £50000 per annum + Benefits
Posted: 3 days ago
York
Capita - ITIN
Salary: £35000.00 - £40000.00 per annum
Posted: 19 days ago
Milton Keynes
Blue Town Online
Salary: Grade 6
Posted: 21 days ago