The table below looks at the statistics for the 3rd Line Technical Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Technical Support in their job title over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Third Line Technical Support
Rank 822 805 817
Rank change year-on-year
-17 +12
Permanent jobs requiring a 3rd Line Technical Support 93 110 90
As % of all permanent IT jobs located in England 0.098% 0.11% 0.094%
As % of the Job Titles category 0.10% 0.11% 0.097%
Number of salaries quoted 85 98 76
Average salary £36,500 £35,000 £33,500
Average salary % change year-on-year
+4.28% +4.47%
90% offered a salary of more than £26,900 £24,500 £27,500
10% offered a salary of more than £43,000 £47,250 £52,850
UK excluding London average salary £36,500 £35,000 £32,250
% change year-on-year
+4.28% +8.52%
3rd Line Technical Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
90948 95877 92534
As % of all permanent IT jobs located in England 96.14% 96.48% 96.29%
Number of salaries quoted 77193 80166 75284
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

3rd Line Technical Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Technical Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

3rd Line Technical Support Jobs Demand Trend in England

3rd Line Technical Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the England region.

3rd Line Technical Support Salary Trend in England

3rd Line Technical Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 3rd Line Technical Support across the England region over the 3 months to 8 February 2016.

3rd Line Technical Support Salary Histogram in England

3rd Line Technical Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Technical Support within the England region over the 3 months to 8 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +4 32 £38,500 -5.52% 3
South East +23 29 £37,000 -7.50% 7
North West +23 18 £31,500 -10.00% 2
West Midlands -18 5 £24,000 -27.27% 1
Yorkshire -13 3 £35,000 +9.37%
East Midlands +2 2 £35,250 +38.23%
South West -2 2 £30,750 -5.38%
East of England -5 2 £37,500 +4.16%
3rd Line Technical Support
UK

3rd Line Technical Support
Top 30 Related IT Skills in England

For the 6 months to 8 February 2016, IT jobs across the England region that cited 3rd Line Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title.

1 122 (76.25%) Windows
2 117 (73.13%) VMware
3 110 (68.75%) Microsoft
4 102 (63.75%) Active Directory
5 95 (59.38%) MS Exchange
6 83 (51.88%) Windows Server
7 78 (48.75%) Firewall
8 73 (45.63%) VMware Infrastructure
9 70 (43.75%) Hyper-V
10 68 (42.50%) Windows Server 2012
11 65 (40.63%) Windows Server 2008
12 61 (38.13%) Cisco
13 59 (36.88%) SAN
14 53 (33.13%) ITIL
15 44 (27.50%) MS Excel
15 44 (27.50%) Exchange Server 2010
16 43 (26.88%) SQL Server
17 41 (25.63%) Exchange Server 2013
18 35 (21.88%) Windows 8
18 35 (21.88%) Microsoft Certification
19 33 (20.63%) WAN
19 33 (20.63%) HP
19 33 (20.63%) LAN
20 32 (20.00%) SQL
21 31 (19.38%) Windows Server 2003
22 30 (18.75%) Dell
23 27 (16.88%) MS Office
23 27 (16.88%) Office 365
23 27 (16.88%) Data Centre
24 26 (16.25%) Citrix

3rd Line Technical Support
Top Related IT Skills in England by Category

For the 6 months to 8 February 2016, IT jobs across the England region that cited 3rd Line Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 95 (59.38%) MS Exchange
2 44 (27.50%) Exchange Server 2010
3 41 (25.63%) Exchange Server 2013
4 23 (14.38%) Exchange Server 2007
5 20 (12.50%) IIS
6 19 (11.88%) SharePoint
7 12 (7.50%) SharePoint 2010
8 10 (6.25%) Exchange Server 2000
8 10 (6.25%) Site Server
8 10 (6.25%) Skype for Business
9 4 (2.50%) Exchange Server 2003
10 2 (1.25%) SAS
11 1 (0.63%) Blackberry Enterprise Server
11 1 (0.63%) SharePoint Server
Applications
1 44 (27.50%) MS Excel
2 27 (16.88%) MS Office
3 1 (0.63%) MS PowerPoint
Business Applications
1 7 (4.38%) Remedy ITSM
2 1 (0.63%) Dynamics CRM
Cloud Services
1 27 (16.88%) Office 365
2 19 (11.88%) IaaS
3 1 (0.63%) Mimecast
Communications & Networking
1 78 (48.75%) Firewall
2 59 (36.88%) SAN
3 33 (20.63%) LAN
3 33 (20.63%) WAN
4 24 (15.00%) VPN
5 14 (8.75%) DNS
5 14 (8.75%) VLAN
6 11 (6.88%) DHCP
6 11 (6.88%) Fibre Channel
6 11 (6.88%) iSCSI
6 11 (6.88%) NAS
6 11 (6.88%) TCP/IP
7 5 (3.13%) Cisco Nexus
8 2 (1.25%) NetScaler
9 1 (0.63%) Cisco ASA
9 1 (0.63%) Cisco IOS
9 1 (0.63%) Remote Desktop
9 1 (0.63%) Skype
9 1 (0.63%) Structured Cabling
9 1 (0.63%) WebEx
Database & Business Intelligence
1 43 (26.88%) SQL Server
2 12 (7.50%) SQL Server 2005
3 8 (5.00%) SQL Server 2008
4 7 (4.38%) SQL Server 2012
5 5 (3.13%) Informix
6 2 (1.25%) IBM InfoSphere
7 1 (0.63%) Crystal Reports
7 1 (0.63%) MySQL
7 1 (0.63%) SQL Server Reporting Services
Development Applications
1 1 (0.63%) VSS/SourceSafe
General
1 23 (14.38%) Finance
2 16 (10.00%) Retail
3 2 (1.25%) Telecoms
4 1 (0.63%) Back Office
4 1 (0.63%) Banking
4 1 (0.63%) Electronics
4 1 (0.63%) Law
4 1 (0.63%) Manufacturing
Libraries, Frameworks & Software Standards
1 7 (4.38%) .NET
2 2 (1.25%) Middleware
2 2 (1.25%) XML
3 1 (0.63%) JSP
Miscellaneous
1 27 (16.88%) Data Centre
2 14 (8.75%) Analytical Skills
3 7 (4.38%) Blackberry
3 7 (4.38%) Client/Server
3 7 (4.38%) HP Storage
3 7 (4.38%) VCE vBlock
4 6 (3.75%) FlexPod
5 3 (1.88%) Clustering
5 3 (1.88%) Replication
6 2 (1.25%) EPoS
6 2 (1.25%) EqualLogic
6 2 (1.25%) Management Information System
7 1 (0.63%) Driving Licence
7 1 (0.63%) Fat Client
7 1 (0.63%) Thin Client
7 1 (0.63%) User Experience
7 1 (0.63%) Video Conferencing
Operating Systems
1 122 (76.25%) Windows
2 83 (51.88%) Windows Server
3 68 (42.50%) Windows Server 2012
4 65 (40.63%) Windows Server 2008
5 35 (21.88%) Windows 8
6 31 (19.38%) Windows Server 2003
7 23 (14.38%) Windows 7
8 15 (9.38%) Unix
9 11 (6.88%) Linux
10 10 (6.25%) Data ONTAP
10 10 (6.25%) Windows 2000 Server
11 9 (5.63%) Windows 10
12 7 (4.38%) Android
12 7 (4.38%) Apple iOS
13 4 (2.50%) Windows XP
14 1 (0.63%) AIX
14 1 (0.63%) Mac OS X
14 1 (0.63%) Red Hat Enterprise Linux
14 1 (0.63%) Windows Mobile
Processes & Methodologies
1 53 (33.13%) ITIL
2 19 (11.88%) Disaster Recovery
2 19 (11.88%) Mentoring
3 16 (10.00%) Change Management
4 15 (9.38%) Root Cause Analysis
5 13 (8.13%) Server Building
6 9 (5.63%) Configuration Management
6 9 (5.63%) Problem Management
7 8 (5.00%) Continuous Improvement
7 8 (5.00%) Data Management
7 8 (5.00%) ITSM
7 8 (5.00%) Time Management
8 7 (4.38%) Business Continuity
8 7 (4.38%) High Availability
8 7 (4.38%) Software Licensing
8 7 (4.38%) Stakeholder Engagement
9 6 (3.75%) Capacity Planning
9 6 (3.75%) Incident Management
10 5 (3.13%) ITIL V2
10 5 (3.13%) PRINCE2
Programming Languages
1 32 (20.00%) SQL
2 3 (1.88%) C
3 2 (1.25%) Java
4 1 (0.63%) Shell Script
4 1 (0.63%) VB
Qualifications
1 35 (21.88%) Microsoft Certification
2 23 (14.38%) MCSE
3 11 (6.88%) Cisco Certification
4 10 (6.25%) CCNA
4 10 (6.25%) VMware Certified Professional (VCP)
5 9 (5.63%) NCDA
6 8 (5.00%) MCSA
7 7 (4.38%) MCITP
8 5 (3.13%) MCTS
9 4 (2.50%) NCIE
10 3 (1.88%) Citrix Certification
10 3 (1.88%) SC Cleared
10 3 (1.88%) Security Cleared
11 2 (1.25%) CCNP
11 2 (1.25%) ITIL Certification
11 2 (1.25%) MCP
12 1 (0.63%) CCA
12 1 (0.63%) CCAA
12 1 (0.63%) Degree
Quality Assurance & Compliance
1 24 (15.00%) SLA
2 2 (1.25%) QA
System Software
1 102 (63.75%) Active Directory
2 73 (45.63%) VMware Infrastructure
3 70 (43.75%) Hyper-V
4 22 (13.75%) VMware ESXi
5 21 (13.13%) Terminal Services
6 17 (10.63%) vSphere
7 14 (8.75%) VMware ESX
8 13 (8.13%) XenApp
9 11 (6.88%) XenDesktop
10 2 (1.25%) Microsoft App-V
10 2 (1.25%) XenServer
Systems Management
1 22 (13.75%) SCCM
2 16 (10.00%) McAfee ePO
3 11 (6.88%) Backup Exec
4 9 (5.63%) SCOM
5 5 (3.13%) SCOrch
6 3 (1.88%) Norton AntiVirus
7 2 (1.25%) Microsoft Data Protection Manager
7 2 (1.25%) NetBackup
7 2 (1.25%) SCSM
7 2 (1.25%) SCVMM
8 1 (0.63%) cPanel
8 1 (0.63%) EdgeSight
8 1 (0.63%) Symantec Enterprise Vault
8 1 (0.63%) WSUS
8 1 (0.63%) XenMobile
Vendors
1 117 (73.13%) VMware
2 110 (68.75%) Microsoft
3 61 (38.13%) Cisco
4 33 (20.63%) HP
5 30 (18.75%) Dell
6 26 (16.25%) Citrix
7 16 (10.00%) Intel Security
7 16 (10.00%) NetApp
8 14 (8.75%) IBM
9 12 (7.50%) Avaya
10 11 (6.88%) SonicWALL
11 8 (5.00%) EMC
11 8 (5.00%) Forcepoint
12 7 (4.38%) LANDesk
12 7 (4.38%) Remedy
12 7 (4.38%) Veeam
13 6 (3.75%) Apple
13 6 (3.75%) Symantec
14 4 (2.50%) Meraki
15 3 (1.88%) Sophos
High Wycombe, Buckinghamshire
Davanti Solutions
Salary: From £25,000 to £35,000 per annum
Posted: 8 hours ago
Maidenhead, Berkshire
Reed Technology
Salary: £30000 - £35000 per annum
Posted: 4 days ago
Witney, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £30,000 to £40,000 per annum + benefits
Posted: 4 days ago
Cheshire
Opus IT Consulting
Salary: £30000.00 - £35000.00 per annum + Bonus + Benefits
Posted: 4 days ago
Sidcup, Kent
The Resourcing Hub
Salary: From £35,000 to £42,000 per annum + benefits
Posted: 5 days ago
Reading, Berkshire
Webrecruit
Salary: From £30,000 to £32,000 per annum
Posted: 6 days ago
Horsham, West Sussex
Horsham DC
Salary: From £39,267 to £42,957 per annum
Posted: 7 days ago
Cheshire
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £38000.00 per annum
Posted: 7 days ago
Birmingham
Applause IT Ltd
Salary: £35000 - £50000 per annum
Posted: 18 days ago
City, London
Sogeti
Salary: Competitive Salary + Flexible Benefits Package
Posted: 19 days ago
London
Bluetown Online LTD
Salary: £30000 - £40000 per annum
Posted: 25 days ago