3rd Line Support Engineer Jobs in England

Third Line Support Engineer
UK > England

The median Third Line Support Engineer salary in England is £42,000 per year according to job vacancies posted during the 6 months to 23 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 Apr 2024
Same period 2023 Same period 2022
Rank 599 789 897
Rank change year-on-year +190 +108 -274
Permanent jobs requiring a 3rd Line Support Engineer 247 161 237
As % of all permanent jobs advertised in England 0.29% 0.17% 0.18%
As % of the Job Titles category 0.31% 0.19% 0.19%
Number of salaries quoted 241 150 229
10th Percentile £31,250 £32,500 £31,100
25th Percentile £35,000 £36,250 £32,000
Median annual salary (50th Percentile) £42,000 £41,250 £40,000
Median % change year-on-year +1.82% +3.13% -
75th Percentile £46,250 £48,750 £47,500
90th Percentile £53,750 £55,000 £52,500
UK median annual salary £42,000 £41,580 £40,000
% change year-on-year +1.01% +3.95% -

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 79,927 86,214 125,478
% of permanent jobs with a recognized job title 94.48% 91.56% 96.07%
Number of salaries quoted 59,989 54,425 75,776
10th Percentile £28,500 £32,750 £32,500
25th Percentile £38,084 £45,000 £43,000
Median annual salary (50th Percentile) £54,000 £60,500 £60,000
Median % change year-on-year -10.74% +0.83% +9.09%
75th Percentile £72,433 £82,500 £80,000
90th Percentile £91,250 £100,000 £97,500
UK median annual salary £53,000 £60,000 £60,000
% change year-on-year -11.67% - +9.09%

3rd Line Support Engineer
Job Vacancy Trend in England

Job postings that featured 3rd Line Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for 3rd Line Support Engineer in England

3rd Line Support Engineer
Salary Trend in England

3-month moving average salary quoted in jobs citing 3rd Line Support Engineer in England.

Salary trend for 3rd Line Support Engineer in England

3rd Line Support Engineer
Salary Histogram in England

Salary distribution for jobs citing 3rd Line Support Engineer in England over the 6 months to 23 April 2024.

Salary histogram for 3rd Line Support Engineer in England

3rd Line Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Engineer within the England region over the 6 months to 23 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +61 90 £42,000 +5.00% 15
Midlands +52 43 £38,500 -18.95% 8
North of England +40 37 £32,500 -19.75% 12
West Midlands +57 32 £37,500 -9.64% 5
London +116 27 £60,000 +42.86% 8
South West +7 27 £45,000 +13.92% 3
North East +22 24 £32,500 - 2
East of England +44 23 £42,500 +7.59% 4
East Midlands -6 11 £40,000 -27.27% 3
Yorkshire +87 8 £40,000 -11.11% 2
North West -16 5 £52,500 +29.63% 8
3rd Line Support Engineer
UK

3rd Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 23 April 2024, 3rd Line Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring 3rd Line Support Engineer in the job title.

1 154 (62.35%) Microsoft
2 141 (57.09%) Microsoft 365
3 140 (56.68%) Azure
4 135 (54.66%) Windows
5 116 (46.96%) Firewall
6 103 (41.70%) VMware
6 103 (41.70%) Active Directory
7 97 (39.27%) Windows Server
8 86 (34.82%) Social Skills
9 84 (34.01%) VMware Infrastructure
10 72 (29.15%) Microsoft Exchange
11 71 (28.74%) SQL Server
12 70 (28.34%) Hyper-V
13 66 (26.72%) Citrix
14 61 (24.70%) ITIL
14 61 (24.70%) Veeam
15 53 (21.46%) SharePoint
16 52 (21.05%) Microsoft Intune
17 45 (18.22%) Degree
17 45 (18.22%) SQL
17 45 (18.22%) SAN
18 43 (17.41%) WAN
19 42 (17.00%) DNS
20 41 (16.60%) Cisco
21 36 (14.57%) Infrastructure Engineering
21 36 (14.57%) LAN
22 34 (13.77%) DHCP
22 34 (13.77%) Microsoft Certification
22 34 (13.77%) Wi-Fi
22 34 (13.77%) Problem-Solving

3rd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 72 (29.15%) Microsoft Exchange
2 53 (21.46%) SharePoint
3 8 (3.24%) IIS
4 6 (2.43%) Exchange Server 2000
4 6 (2.43%) Exchange Server 2010
5 5 (2.02%) Exchange Server 2007
6 4 (1.62%) Exchange Server 2013
7 2 (0.81%) WordPress
Applications
1 31 (12.55%) Microsoft Office
2 17 (6.88%) Microsoft Excel
Cloud Services
1 141 (57.09%) Microsoft 365
2 140 (56.68%) Azure
3 27 (10.93%) Entra ID
4 18 (7.29%) OneDrive
5 16 (6.48%) AWS
6 10 (4.05%) SaaS
7 9 (3.64%) Azure Cosmos DB
7 9 (3.64%) Azure Monitor
7 9 (3.64%) IaaS
7 9 (3.64%) PaaS
8 7 (2.83%) Mimecast
8 7 (2.83%) Power Platform
9 6 (2.43%) Google Workspace
10 3 (1.21%) GCP
10 3 (1.21%) Nutanix
11 2 (0.81%) Amazon S3
11 2 (0.81%) OpenDNS
12 1 (0.40%) Azure Stack
12 1 (0.40%) Azure Storage
Communications & Networking
1 116 (46.96%) Firewall
2 45 (18.22%) SAN
3 43 (17.41%) WAN
4 42 (17.00%) DNS
5 36 (14.57%) LAN
6 34 (13.77%) DHCP
6 34 (13.77%) Wi-Fi
7 28 (11.34%) VPN
8 25 (10.12%) VLAN
9 22 (8.91%) TCP/IP
10 17 (6.88%) Wireless
11 14 (5.67%) VoIP
12 10 (4.05%) OSPF
12 10 (4.05%) Remote Desktop
12 10 (4.05%) WLAN
13 9 (3.64%) SD-WAN
14 8 (3.24%) BGP
14 8 (3.24%) HSRP
15 7 (2.83%) FTP
15 7 (2.83%) IPsec
Database & Business Intelligence
1 71 (28.74%) SQL Server
2 33 (13.36%) Amazon RDS
3 2 (0.81%) MariaDB
3 2 (0.81%) MySQL
3 2 (0.81%) SQLPlus
Development Applications
1 2 (0.81%) Hudson
1 2 (0.81%) JIRA
2 1 (0.40%) MSI
General
1 86 (34.82%) Social Skills
2 20 (8.10%) Law
3 19 (7.69%) Organisational Skills
4 16 (6.48%) Analytical Skills
4 16 (6.48%) Documentation Skills
5 9 (3.64%) Finance
5 9 (3.64%) Games
5 9 (3.64%) Inclusion and Diversity
6 7 (2.83%) Telecoms
7 4 (1.62%) Legal
7 4 (1.62%) Public Sector
8 3 (1.21%) Banking
8 3 (1.21%) Pharmaceutical
8 3 (1.21%) Retail
9 2 (0.81%) Manufacturing
10 1 (0.40%) Social Science
Libraries, Frameworks & Software Standards
1 3 (1.21%) 802.1X
2 2 (0.81%) LAMP
2 2 (0.81%) V-Ray
3 1 (0.40%) SAML
Miscellaneous
1 31 (12.55%) Driving Licence
2 25 (10.12%) Replication
3 22 (8.91%) Enterprise Storage
4 13 (5.26%) Self-Motivation
5 11 (4.45%) Management Information System
6 8 (3.24%) Data Centre
7 7 (2.83%) Client/Server
7 7 (2.83%) iPad
8 6 (2.43%) Clustering
9 2 (0.81%) iPhone
9 2 (0.81%) PKI
9 2 (0.81%) Team-Oriented Environment
10 1 (0.40%) Enterprise Software
10 1 (0.40%) Hybrid Cloud
10 1 (0.40%) Linux Command Line
10 1 (0.40%) Mobile App
10 1 (0.40%) Onboarding
10 1 (0.40%) Renewable Energy
10 1 (0.40%) Smartphone
Operating Systems
1 135 (54.66%) Windows
2 97 (39.27%) Windows Server
3 22 (8.91%) Windows Server 2016
4 20 (8.10%) Linux
5 19 (7.69%) Windows 10
6 18 (7.29%) Windows Server 2012
7 11 (4.45%) Windows Server 2019
8 6 (2.43%) Mac OS
9 5 (2.02%) Windows Server 2008
10 2 (0.81%) Debian
10 2 (0.81%) Red Hat Enterprise Linux
10 2 (0.81%) Ubuntu
10 2 (0.81%) Windows 7
11 1 (0.40%) Unix
11 1 (0.40%) VMS
Processes & Methodologies
1 61 (24.70%) ITIL
2 36 (14.57%) Infrastructure Engineering
3 34 (13.77%) Problem-Solving
4 24 (9.72%) Cybersecurity
5 23 (9.31%) Customer Service
6 19 (7.69%) Migration
7 18 (7.29%) Incident Management
8 17 (6.88%) Desktop Virtualisation
9 16 (6.48%) Change Control
9 16 (6.48%) Remote Monitoring and Management
10 14 (5.67%) Multi-Factor Authentication
11 12 (4.86%) Agile
11 12 (4.86%) Root Cause Analysis
12 10 (4.05%) Antivirus Management
12 10 (4.05%) Infrastructure as Code
13 9 (3.64%) Mentoring
13 9 (3.64%) Patch Management
13 9 (3.64%) Systems Engineering
14 8 (3.24%) Proactive Monitoring
14 8 (3.24%) Service Delivery
Programming Languages
1 45 (18.22%) SQL
2 26 (10.53%) PowerShell
3 2 (0.81%) C#
Qualifications
1 45 (18.22%) Degree
2 34 (13.77%) Microsoft Certification
3 27 (10.93%) Azure Certification
4 22 (8.91%) Cisco Certification
5 16 (6.48%) CCNA
6 13 (5.26%) Security Cleared
7 9 (3.64%) CCNP
8 7 (2.83%) ITIL Foundation Certificate
9 6 (2.43%) MCSE
9 6 (2.43%) Network+ Certification
10 4 (1.62%) MCP
11 3 (1.21%) A+ Certification
12 2 (0.81%) CompTIA Security+
12 2 (0.81%) Computer Science Degree
12 2 (0.81%) DV Cleared
12 2 (0.81%) ITIL Certification
12 2 (0.81%) MCSA
12 2 (0.81%) SC Cleared
13 1 (0.40%) DBS Check
13 1 (0.40%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 4 (1.62%) Cyber Essentials
1 4 (1.62%) SLA
2 3 (1.21%) ISO/IEC 27001
3 2 (0.81%) NIST
4 1 (0.40%) Cyber Essentials PLUS
4 1 (0.40%) GDPR
System Software
1 103 (41.70%) Active Directory
2 84 (34.01%) VMware Infrastructure
3 70 (28.34%) Hyper-V
4 20 (8.10%) VMware ESXi
5 11 (4.45%) Virtual Machines
6 10 (4.05%) Virtual Desktop
7 9 (3.64%) vSphere
8 5 (2.02%) XenApp
9 4 (1.62%) Citrix Hypervisor
9 4 (1.62%) Terminal Services
10 3 (1.21%) XenDesktop
11 2 (0.81%) Docker
11 2 (0.81%) pfSense
11 2 (0.81%) Virtual Servers
11 2 (0.81%) VMware Server
12 1 (0.40%) NFS
12 1 (0.40%) Xen
Systems Management
1 52 (21.05%) Microsoft Intune
2 16 (6.48%) SCCM
3 8 (3.24%) Terraform
4 7 (2.83%) Jamf Pro
5 4 (1.62%) Microsoft Clustering
6 2 (0.81%) Autotask
6 2 (0.81%) Backup Exec
6 2 (0.81%) Dell DRAC
6 2 (0.81%) Microsoft Data Protection Manager
6 2 (0.81%) SCDPM
6 2 (0.81%) Single Sign-On
6 2 (0.81%) vCenter Server
7 1 (0.40%) Active Directory Federation Services
7 1 (0.40%) Ansible
7 1 (0.40%) Failover Clustering
7 1 (0.40%) WSUS
Vendors
1 154 (62.35%) Microsoft
2 103 (41.70%) VMware
3 66 (26.72%) Citrix
4 61 (24.70%) Veeam
5 41 (16.60%) Cisco
6 19 (7.69%) HP
7 18 (7.29%) Sophos
8 14 (5.67%) WatchGuard
9 12 (4.86%) Meraki
10 11 (4.45%) Juniper
11 8 (3.24%) Dell
12 7 (2.83%) Acronis
13 6 (2.43%) Draytek
13 6 (2.43%) Google
14 5 (2.02%) Datto
14 5 (2.02%) SolarWinds
15 4 (1.62%) Apple
15 4 (1.62%) NetApp
16 3 (1.21%) Aruba
16 3 (1.21%) SonicWALL