The table below looks at the statistics for Cisco ICM skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Cisco ICM over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Cisco Unified Intelligent Contact Management Enterprise
Rank 860 883 854
Rank change year-on-year
+23 -29
Permanent jobs citing Cisco ICM 15 7 5
As % of all permanent IT jobs located in England 0.015% 0.007% 0.005%
As % of the Communications & Networking category 0.086% 0.036% 0.028%
Number of salaries quoted 2 7 1
Average salary £66,250 £60,000 £52,500
Average salary % change year-on-year
+10.41% +14.28%
UK excluding London average salary £75,000 £60,000 £34,250
% change year-on-year
+25.00% +75.18%
Cisco ICM
UK

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in permanent jobs advertised in the England region.

Communications & Networking Category
England
Permanent IT job ads with a match in the
Communications & Networking category
17399 19498 17782
As % of all permanent IT jobs located in England 16.83% 18.18% 17.89%
Number of salaries quoted 14504 15531 14451
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,000 £26,500 £27,500
10% offered a salary of more than £70,000 £65,000 £65,000
UK excluding London average salary £41,000 £40,000 £40,000
% change year-on-year
+2.50% -

Cisco ICM
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Cisco ICM across the England region as a proportion of the total demand within the Communications & Networking category.

Cisco ICM Jobs Demand Trend in England

Cisco ICM
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco ICM across the England region.

Cisco ICM Salary Trend in England

Cisco ICM
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Cisco ICM within the England region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +8 5 £70,000 +64.70% 1
South East - 5 - -
North East - 4 - -
West Midlands -20 1 £62,500 +4.16%
Cisco ICM
UK

Cisco ICM
Top 30 Related IT Skills in England

For the 6 months to 31 August 2015, IT jobs across the England region citing Cisco ICM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco ICM.

1 28 (100.00%) Cisco
2 23 (82.14%) Cisco UCCE
3 20 (71.43%) Cisco CUCM
4 17 (60.71%) Cisco ICM Scripting
5 13 (46.43%) Cisco IPCC
6 11 (39.29%) H.323
7 10 (35.71%) MGCP
7 10 (35.71%) IVR
7 10 (35.71%) Unified Communications
8 9 (32.14%) VXML
9 8 (28.57%) Analytical Skills
10 6 (21.43%) Cisco IPT
10 6 (21.43%) Cisco UCCX
10 6 (21.43%) Project Management
10 6 (21.43%) SCCP
10 6 (21.43%) CCVP
10 6 (21.43%) IP Telephony
10 6 (21.43%) Degree
10 6 (21.43%) Computer Science
10 6 (21.43%) Cisco IOS
10 6 (21.43%) PBX
10 6 (21.43%) PSTN
10 6 (21.43%) CTI
10 6 (21.43%) ITIL
11 4 (14.29%) Network Design
11 4 (14.29%) Finance
11 4 (14.29%) Stakeholder Management
11 4 (14.29%) RTP
11 4 (14.29%) Polycom
11 4 (14.29%) WorldPay

Cisco ICM
Top Related IT Skills in England by Category

For the 6 months to 31 August 2015, IT jobs across the England region citing Cisco ICM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco ICM. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.57%) IIS
Applications
1 1 (3.57%) MS Excel
1 1 (3.57%) MS PowerPoint
Business Applications
1 3 (10.71%) Nortel Periphonics
2 2 (7.14%) SAP CRM
Communications & Networking
1 11 (39.29%) H.323
2 10 (35.71%) MGCP
2 10 (35.71%) Unified Communications
3 6 (21.43%) SCCP
3 6 (21.43%) IP Telephony
3 6 (21.43%) Cisco IPT
3 6 (21.43%) Cisco IOS
3 6 (21.43%) PBX
3 6 (21.43%) PSTN
3 6 (21.43%) CTI
4 4 (14.29%) RTP
5 3 (10.71%) Frame Relay
6 2 (7.14%) MPLS
6 2 (7.14%) FTP
Database & Business Intelligence
1 1 (3.57%) SQL Server
1 1 (3.57%) SQL Server Integration Services
Development Applications
1 1 (3.57%) Visual Studio
1 1 (3.57%) Subversion
1 1 (3.57%) Team Foundation Server
General
1 4 (14.29%) Finance
Job Titles
1 4 (14.29%) Architect
1 4 (14.29%) Solutions Architect
1 4 (14.29%) Cisco Architect
1 4 (14.29%) Cisco Solutions Architect
1 4 (14.29%) Voice Specialist
1 4 (14.29%) Project Engineer
1 4 (14.29%) Cisco Engineer
2 3 (10.71%) Technical Support
2 3 (10.71%) 2nd Line Support
3 2 (7.14%) Consultant
3 2 (7.14%) Development Specialist
3 2 (7.14%) Cisco Specialist
4 1 (3.57%) ICM Engineer
Libraries, Frameworks & Software Standards
1 9 (32.14%) VXML
2 2 (7.14%) .NET
2 2 (7.14%) MSMQ
3 1 (3.57%) HTML
3 1 (3.57%) ASP.NET
3 1 (3.57%) CSS
3 1 (3.57%) XML
3 1 (3.57%) XSL
3 1 (3.57%) WinForms
3 1 (3.57%) NHibernate
3 1 (3.57%) jQuery
3 1 (3.57%) LINQ to SQL
Miscellaneous
1 10 (35.71%) IVR
2 8 (28.57%) Analytical Skills
3 6 (21.43%) Computer Science
Operating Systems
1 1 (3.57%) Windows
1 1 (3.57%) Windows Server 2003
1 1 (3.57%) Windows Server 2008
Processes & Methodologies
1 17 (60.71%) Cisco ICM Scripting
2 6 (21.43%) ITIL
2 6 (21.43%) Project Management
3 4 (14.29%) Stakeholder Management
3 4 (14.29%) Network Design
4 2 (7.14%) Change Control
4 2 (7.14%) Quality Management
4 2 (7.14%) MVC
4 2 (7.14%) CRM
Programming Languages
1 2 (7.14%) C#
1 2 (7.14%) Java
1 2 (7.14%) SQL
1 2 (7.14%) VB
1 2 (7.14%) VB.NET
1 2 (7.14%) Tcl
1 2 (7.14%) VB6
1 2 (7.14%) PowerShell
2 1 (3.57%) XPath
Qualifications
1 6 (21.43%) CCVP
1 6 (21.43%) Degree
2 1 (3.57%) CCNP
2 1 (3.57%) CCIP
2 1 (3.57%) Cisco Certification
System Software
1 1 (3.57%) Active Directory
Systems Management
1 23 (82.14%) Cisco UCCE
2 20 (71.43%) Cisco CUCM
3 13 (46.43%) Cisco IPCC
4 6 (21.43%) Cisco UCCX
Vendors
1 28 (100.00%) Cisco
2 4 (14.29%) Polycom
2 4 (14.29%) WorldPay
3 3 (10.71%) Nortel
3 3 (10.71%) Genesys
4 2 (7.14%) Verint
4 2 (7.14%) Oracle
4 2 (7.14%) SAP
5 1 (3.57%) Hyland
London
Perfect People Recruitment Solutions Ltd
Salary: £££ Flexible dependent upon experience £££
Posted: 6 days ago