The table below looks at the statistics for Cisco ICM skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Cisco ICM over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Cisco Unified Intelligent Contact Management Enterprise
Rank 868 843 835
Rank change year-on-year
-25 -8
Permanent jobs citing Cisco ICM 7 5 27
As % of all permanent IT jobs located in England 0.006% 0.005% 0.024%
As % of the Communications & Networking category 0.036% 0.028% 0.13%
Number of salaries quoted 7 1 21
Average salary £60,000 £52,500 £70,000
Average salary % change year-on-year
+14.28% -25.00%
90% offered a salary of more than £36,300 £52,500 £37,500
10% offered a salary of more than £63,500 £52,500 £80,000
UK excluding London average salary £60,000 £34,250 £42,000
% change year-on-year
+75.18% -18.45%
Cisco ICM
UK

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in permanent jobs advertised in the England region.

Communications & Networking Category
England
Permanent IT job ads with a match in the
Communications & Networking category
19424 17798 20495
As % of all permanent IT jobs located in England 18.00% 17.71% 18.55%
Number of salaries quoted 15519 14486 16959
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £27,500
10% offered a salary of more than £65,000 £62,500 £65,000
UK excluding London average salary £40,000 £40,000 £40,000

Cisco ICM
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Cisco ICM across the England region as a proportion of the total demand within the Communications & Networking category.

Cisco ICM Jobs Demand Trend in England

Cisco ICM
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco ICM across the England region.

Cisco ICM Salary Trend in England

Cisco ICM
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Cisco ICM across the England region over the 3 months to 2 September 2014.

Cisco ICM Salary Histogram in England

Cisco ICM
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Cisco ICM within the England region over the 3 months to 2 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Midlands - 5 £60,000 -
London -6 1 £42,500 -
Yorkshire - 1 £27,000 -
Cisco ICM
UK

Cisco ICM
Top 30 Related IT Skills in England

For the 6 months to 2 September 2014, IT jobs across the England region citing Cisco ICM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco ICM.

1 8 (100.00%) Cisco
2 6 (75.00%) Cisco Certification
3 5 (62.50%) SAP
3 5 (62.50%) CCNP
3 5 (62.50%) CCIP
3 5 (62.50%) CRM
3 5 (62.50%) Juniper
3 5 (62.50%) MPLS
3 5 (62.50%) VXML
3 5 (62.50%) H.323
3 5 (62.50%) SAP CRM
3 5 (62.50%) Cisco UCCE
3 5 (62.50%) Cisco CUCM
3 5 (62.50%) Cisco ICM Scripting
4 4 (50.00%) Verint
4 4 (50.00%) Quality Management
4 4 (50.00%) Degree
5 2 (25.00%) VoIP
6 1 (12.50%) WAN
6 1 (12.50%) SMTP
6 1 (12.50%) SNMP
6 1 (12.50%) VPN
6 1 (12.50%) E-Commerce
6 1 (12.50%) GSM
6 1 (12.50%) LAN
6 1 (12.50%) PBX
6 1 (12.50%) CCNA
6 1 (12.50%) Active Directory
6 1 (12.50%) HP
6 1 (12.50%) Windows

Cisco ICM
Top Related IT Skills in England by Category

For the 6 months to 2 September 2014, IT jobs across the England region citing Cisco ICM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco ICM. Up to 20 skills are shown per category.

Applications
1 1 (12.50%) MS Excel
Business Applications
1 5 (62.50%) SAP CRM
Communications & Networking
1 5 (62.50%) MPLS
1 5 (62.50%) H.323
2 2 (25.00%) VoIP
3 1 (12.50%) WAN
3 1 (12.50%) SMTP
3 1 (12.50%) SNMP
3 1 (12.50%) VPN
3 1 (12.50%) Internet
3 1 (12.50%) OSPF
3 1 (12.50%) BGP
3 1 (12.50%) VRRP
3 1 (12.50%) Firewall
3 1 (12.50%) Wireless
3 1 (12.50%) IPsec
3 1 (12.50%) Cisco ASA
3 1 (12.50%) Asterisk PBX
3 1 (12.50%) HSRP
3 1 (12.50%) GSM
3 1 (12.50%) LAN
3 1 (12.50%) PBX
General
1 1 (12.50%) Telecoms
1 1 (12.50%) Finance
Job Titles
1 4 (50.00%) Cisco Specialist
2 1 (12.50%) Consultant
2 1 (12.50%) Network Engineer
2 1 (12.50%) Cisco Network Engineer
Libraries, Frameworks & Software Standards
1 5 (62.50%) VXML
Operating Systems
1 1 (12.50%) Windows
1 1 (12.50%) Windows Server 2008
Processes & Methodologies
1 5 (62.50%) CRM
1 5 (62.50%) Cisco ICM Scripting
2 4 (50.00%) Quality Management
3 1 (12.50%) Process Management
3 1 (12.50%) Risk Analysis
3 1 (12.50%) E-Commerce
3 1 (12.50%) Project Management
Qualifications
1 6 (75.00%) Cisco Certification
2 5 (62.50%) CCNP
2 5 (62.50%) CCIP
3 4 (50.00%) Degree
4 1 (12.50%) CCNA
System Software
1 1 (12.50%) Active Directory
Systems Management
1 5 (62.50%) Cisco UCCE
1 5 (62.50%) Cisco CUCM
2 1 (12.50%) FortiGate
Vendors
1 8 (100.00%) Cisco
2 5 (62.50%) Juniper
2 5 (62.50%) SAP
3 4 (50.00%) Verint
4 1 (12.50%) Salesforce.com
4 1 (12.50%) HP
4 1 (12.50%) Avaya