The table below looks at the statistics for Cisco ICM skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Cisco ICM over the 3 months to 29 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jun 2015
Same period 2014 Same period 2013
Cisco Unified Intelligent Contact Management Enterprise
Rank 853 925 861
Rank change year-on-year
+72 -64
Permanent jobs citing Cisco ICM 14 2 4
As % of all permanent IT jobs located in England 0.014% 0.002% 0.004%
As % of the Communications & Networking category 0.079% 0.010% 0.021%
Number of salaries quoted 4 2 3
Average salary £65,000 £62,500 £55,000
Average salary % change year-on-year
+4.00% +13.63%
UK excluding London average salary £67,500 £62,500 £52,500
% change year-on-year
+8.00% +19.04%
Cisco ICM
UK

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in permanent jobs advertised in the England region.

Communications & Networking Category
England
Permanent IT job ads with a match in the
Communications & Networking category
17826 19738 19462
As % of all permanent IT jobs located in England 17.23% 17.54% 19.15%
Number of salaries quoted 14602 15884 15859
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,500 £27,500
10% offered a salary of more than £67,500 £65,000 £65,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Cisco ICM
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Cisco ICM across the England region as a proportion of the total demand within the Communications & Networking category.

Cisco ICM Jobs Demand Trend in England

Cisco ICM
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco ICM across the England region.

Cisco ICM Salary Trend in England

Cisco ICM
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Cisco ICM within the England region over the 3 months to 29 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East - 5 - - 3
West Midlands +1 4 £65,000 +4.00% 1
North East - 3 - - 1
London - 1 - -
East of England - 1 - -
Cisco ICM
UK

Cisco ICM
Top 30 Related IT Skills in England

For the 6 months to 29 June 2015, IT jobs across the England region citing Cisco ICM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco ICM.

1 41 (100.00%) Cisco
2 26 (63.41%) Cisco UCCE
3 25 (60.98%) Cisco CUCM
4 21 (51.22%) VXML
5 20 (48.78%) Cisco ICM Scripting
6 17 (41.46%) H.323
7 13 (31.71%) MPLS
7 13 (31.71%) Verint
8 12 (29.27%) SAP CRM
8 12 (29.27%) Quality Management
8 12 (29.27%) SAP
8 12 (29.27%) CRM
9 11 (26.83%) Cisco IPCC
10 10 (24.39%) CCNP
10 10 (24.39%) CCIP
10 10 (24.39%) Cisco Certification
11 9 (21.95%) IVR
11 9 (21.95%) Analytical Skills
11 9 (21.95%) Degree
12 8 (19.51%) Unified Communications
13 7 (17.07%) Frame Relay
13 7 (17.07%) Nortel Periphonics
13 7 (17.07%) Nortel
13 7 (17.07%) Genesys
14 6 (14.63%) MGCP
14 6 (14.63%) RTP
14 6 (14.63%) Juniper
15 5 (12.20%) IP Telephony
15 5 (12.20%) Windows
16 4 (9.76%) Oracle

Cisco ICM
Top Related IT Skills in England by Category

For the 6 months to 29 June 2015, IT jobs across the England region citing Cisco ICM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco ICM. Up to 20 skills are shown per category.

Application Platforms
1 3 (7.32%) MS Exchange
2 2 (4.88%) Lync
2 2 (4.88%) Apache
3 1 (2.44%) IIS
Applications
1 3 (7.32%) MS Excel
2 1 (2.44%) MS PowerPoint
Business Applications
1 12 (29.27%) SAP CRM
2 7 (17.07%) Nortel Periphonics
Cloud Services
1 2 (4.88%) SaaS
1 2 (4.88%) IaaS
Communications & Networking
1 17 (41.46%) H.323
2 13 (31.71%) MPLS
3 8 (19.51%) Unified Communications
4 7 (17.07%) Frame Relay
5 6 (14.63%) MGCP
5 6 (14.63%) RTP
6 5 (12.20%) IP Telephony
7 4 (9.76%) SS7
7 4 (9.76%) CTI
8 3 (7.32%) DNS
9 2 (4.88%) OSPF
9 2 (4.88%) BGP
9 2 (4.88%) PBX
9 2 (4.88%) PSTN
9 2 (4.88%) VoIP
9 2 (4.88%) WAN
9 2 (4.88%) FTP
9 2 (4.88%) TCAP
9 2 (4.88%) ISUP
9 2 (4.88%) SCCP
Database & Business Intelligence
1 2 (4.88%) SQL Server
1 2 (4.88%) Data Warehouse
1 2 (4.88%) Hadoop
2 1 (2.44%) SQL Server Integration Services
2 1 (2.44%) MS Access
Development Applications
1 1 (2.44%) Visual Studio
1 1 (2.44%) Subversion
1 1 (2.44%) Team Foundation Server
General
1 3 (7.32%) Finance
2 2 (4.88%) Telecoms
Job Titles
1 9 (21.95%) Cisco Specialist
2 6 (14.63%) 2nd Line Support
2 6 (14.63%) Architect
2 6 (14.63%) Solutions Architect
2 6 (14.63%) Technical Support
3 5 (12.20%) Consultant
4 4 (9.76%) Cisco Architect
4 4 (9.76%) Cisco Solutions Architect
5 3 (7.32%) Cisco Consultant
5 3 (7.32%) Voice Specialist
6 2 (4.88%) Principal Solutions Architect
6 2 (4.88%) Unified Communications Consultant
6 2 (4.88%) Systems Engineer
6 2 (4.88%) Principal Architect
6 2 (4.88%) Systems Support Engineer
6 2 (4.88%) Development Specialist
6 2 (4.88%) Support Engineer
6 2 (4.88%) Systems Support
7 1 (2.44%) Network Engineer
7 1 (2.44%) Cisco Engineer
Libraries, Frameworks & Software Standards
1 21 (51.22%) VXML
2 2 (4.88%) MSMQ
2 2 (4.88%) HTML
2 2 (4.88%) .NET
2 2 (4.88%) XMPP
3 1 (2.44%) NHibernate
3 1 (2.44%) jQuery
3 1 (2.44%) LINQ to SQL
3 1 (2.44%) ASP.NET
3 1 (2.44%) CSS
3 1 (2.44%) XML
3 1 (2.44%) XSL
3 1 (2.44%) WinForms
Miscellaneous
1 9 (21.95%) IVR
1 9 (21.95%) Analytical Skills
2 4 (9.76%) Computer Science
3 2 (4.88%) Data Centre
Operating Systems
1 5 (12.20%) Windows
2 2 (4.88%) Linux
3 1 (2.44%) Windows Server 2003
3 1 (2.44%) Windows Server 2008
Processes & Methodologies
1 20 (48.78%) Cisco ICM Scripting
2 12 (29.27%) Quality Management
2 12 (29.27%) CRM
3 4 (9.76%) Project Management
3 4 (9.76%) Network Design
4 3 (7.32%) Stakeholder Management
5 2 (4.88%) Agile Software Development
5 2 (4.88%) Disaster Recovery
5 2 (4.88%) MVC
5 2 (4.88%) Migration
5 2 (4.88%) Load Balancing
5 2 (4.88%) Open Source
5 2 (4.88%) Capacity Planning
5 2 (4.88%) Change Control
5 2 (4.88%) DevOps
5 2 (4.88%) ITIL
Programming Languages
1 3 (7.32%) SQL
1 3 (7.32%) VB
1 3 (7.32%) C
2 2 (4.88%) C#
2 2 (4.88%) Java
2 2 (4.88%) Erlang
2 2 (4.88%) PowerShell
2 2 (4.88%) VB.NET
2 2 (4.88%) Tcl
2 2 (4.88%) VB6
3 1 (2.44%) XPath
Qualifications
1 10 (24.39%) CCNP
1 10 (24.39%) CCIP
1 10 (24.39%) Cisco Certification
2 9 (21.95%) Degree
3 2 (4.88%) CCVP
Quality Assurance & Compliance
1 1 (2.44%) SLA
System Software
1 2 (4.88%) VMware Infrastructure
1 2 (4.88%) vSphere
2 1 (2.44%) Active Directory
Systems Management
1 26 (63.41%) Cisco UCCE
2 25 (60.98%) Cisco CUCM
3 11 (26.83%) Cisco IPCC
4 2 (4.88%) Cisco UCCX
Vendors
1 41 (100.00%) Cisco
2 13 (31.71%) Verint
3 12 (29.27%) SAP
4 7 (17.07%) Nortel
4 7 (17.07%) Genesys
5 6 (14.63%) Juniper
6 4 (9.76%) VMware
6 4 (9.76%) Oracle
7 3 (7.32%) WorldPay
7 3 (7.32%) Polycom
8 2 (4.88%) Microsoft
9 1 (2.44%) Hyland
South East
DCL Search & Selection
Salary: £50000 - £55000 per annum
Posted: 7 hours ago
Gateshead, Tyne And Wear
World Pay
Salary: Competitive
Posted: 10 hours ago
Berkshire
DCL Search & Selection
Salary: £75000 - £80000 per annum + Benefits
Posted: 3 days ago
West Midlands
Vodafone
Salary: Competitive
Posted: 24 days ago