The table below looks at the statistics for Cisco ICM skills in IT jobs advertised for the England region. Included is a guide to the salaries offered in IT jobs that have cited Cisco ICM over the 3 months to 28 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Cisco Unified Intelligent Contact Management Enterprise
Rank 869 917 953
Rank change year-on-year
+48 +36
Permanent jobs citing Cisco ICM 13 14 5
As % of all permanent IT jobs located in England 0.015% 0.014% 0.005%
As % of the Communications & Networking category 0.086% 0.082% 0.026%
Number of salaries quoted 5 2 5
Median salary £67,500 £72,500 £57,500
Median salary % change year-on-year
-6.89% +26.08%
90% offered a salary of more than £59,000 £70,500 £33,200
10% offered a salary of more than £72,000 £74,500 £61,500
UK excluding London median salary £55,000 £75,000 £57,500
% change year-on-year
-26.66% +30.43%
Cisco ICM
UK

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in permanent jobs advertised in the England region.

Communications & Networking Category
England
Permanent IT job ads with a match in the
Communications & Networking category
15203 17146 19450
As % of all permanent IT jobs located in England 16.97% 16.76% 18.43%
Number of salaries quoted 12539 14337 15416
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £28,000 £26,500 £26,500
10% offered a salary of more than £67,500 £65,000 £70,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Cisco ICM
Jobs Demand Trend in England

The demand trend of job ads across the England region citing Cisco ICM as a proportion of all IT jobs with a match in the Communications & Networking category.

Cisco ICM Jobs Demand Trend in England

Cisco ICM
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco ICM across the England region.

Cisco ICM Salary Trend in England

Cisco ICM
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Cisco ICM across the England region over the 3 months to 28 September 2016.

Cisco ICM Salary Histogram in England

Cisco ICM
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Cisco ICM within the England region over the 3 months to 28 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +61 11 £67,500 -3.57% 1
South East +41 2 £55,000 -
Cisco ICM
UK

Cisco ICM
Top 30 Related IT Skills in England

For the 6 months to 28 September 2016, IT jobs citing Cisco ICM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for Cisco ICM.

1 27 (100.00%) Cisco
2 23 (85.19%) Cisco UCCE
3 16 (59.26%) IVR
4 15 (55.56%) Cisco IPCC
5 13 (48.15%) Cisco CUCM
6 11 (40.74%) Cisco ICM Scripting
7 10 (37.04%) Presales
7 10 (37.04%) VXML
8 7 (25.93%) CTI
8 7 (25.93%) Microsoft
8 7 (25.93%) Cisco Certification
8 7 (25.93%) Cisco IPT
8 7 (25.93%) Cisco UCCX
9 6 (22.22%) IP Telephony
9 6 (22.22%) CCNP
9 6 (22.22%) MS Excel
10 5 (18.52%) PBX
10 5 (18.52%) Project Management
10 5 (18.52%) CAD
10 5 (18.52%) Degree
10 5 (18.52%) Computer Science
10 5 (18.52%) Unified Communications
10 5 (18.52%) CCNP Voice
10 5 (18.52%) Analytical Skills
11 4 (14.81%) Skype for Business
11 4 (14.81%) Mathematics
11 4 (14.81%) Polycom
11 4 (14.81%) MGCP
11 4 (14.81%) SCCP
11 4 (14.81%) H.323

Cisco ICM
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (14.81%) Skype for Business
2 1 (3.70%) MS Exchange
Applications
1 6 (22.22%) MS Excel
2 1 (3.70%) MS Visio
Communications & Networking
1 7 (25.93%) Cisco IPT
1 7 (25.93%) CTI
2 6 (22.22%) IP Telephony
3 5 (18.52%) PBX
3 5 (18.52%) Unified Communications
4 4 (14.81%) H.323
4 4 (14.81%) MGCP
4 4 (14.81%) PSTN
4 4 (14.81%) SCCP
5 2 (7.41%) MPLS
6 1 (3.70%) Cisco IOS
6 1 (3.70%) Converged Networks
6 1 (3.70%) LAN
6 1 (3.70%) RTP
6 1 (3.70%) Symposium
6 1 (3.70%) VoIP
6 1 (3.70%) VPN
6 1 (3.70%) WAN
Database & Business Intelligence
1 2 (7.41%) SQL Server
2 1 (3.70%) Big Data
General
1 3 (11.11%) Telecoms
2 2 (7.41%) Finance
2 2 (7.41%) Financial Institution
3 1 (3.70%) Marketing
Job Titles
1 10 (37.04%) Cisco Engineer
1 10 (37.04%) Consultant
2 6 (22.22%) Cisco Consultant
3 3 (11.11%) Cisco Specialist
3 3 (11.11%) ICM Engineer
4 2 (7.41%) Cisco Voice Specialist
4 2 (7.41%) Project Consultant
4 2 (7.41%) Project Engineer
4 2 (7.41%) Voice Specialist
5 1 (3.70%) Cisco Expert
5 1 (3.70%) Cisco Voice Engineer
5 1 (3.70%) Information Security Consultant
5 1 (3.70%) Network Team Leader
5 1 (3.70%) Senior Information Security Consultant
5 1 (3.70%) Senior IT Consultant
5 1 (3.70%) Senior IT Security Consultant
5 1 (3.70%) Senior Security Consultant
5 1 (3.70%) Test Leader
5 1 (3.70%) Unified Communications Engineer
5 1 (3.70%) Voice Engineer
Libraries, Frameworks & Software Standards
1 10 (37.04%) VXML
2 3 (11.11%) jQuery
3 2 (7.41%) JSON
3 2 (7.41%) REST
3 2 (7.41%) WSDL
3 2 (7.41%) XML
4 1 (3.70%) .NET
4 1 (3.70%) AngularJS
4 1 (3.70%) HTML
4 1 (3.70%) HTML5
4 1 (3.70%) Java EE
4 1 (3.70%) Spring
4 1 (3.70%) WebRTC
Miscellaneous
1 16 (59.26%) IVR
2 5 (18.52%) Analytical Skills
2 5 (18.52%) Computer Science
3 4 (14.81%) Mathematics
4 2 (7.41%) Client/Server
4 2 (7.41%) Hedge funds
5 1 (3.70%) Driving Licence
5 1 (3.70%) e-Health
5 1 (3.70%) Mobile App
5 1 (3.70%) User Experience
Operating Systems
1 1 (3.70%) Android
Processes & Methodologies
1 11 (40.74%) Cisco ICM Scripting
2 10 (37.04%) Presales
3 5 (18.52%) CAD
3 5 (18.52%) Project Management
4 4 (14.81%) ITIL
5 3 (11.11%) Stakeholder Management
6 2 (7.41%) API Development
7 1 (3.70%) Agile Software Development
7 1 (3.70%) Analytics
7 1 (3.70%) Code Coverage
7 1 (3.70%) DevOps
7 1 (3.70%) Incident Management
7 1 (3.70%) Information Assurance
7 1 (3.70%) Information Security
7 1 (3.70%) Mobile Application Development
7 1 (3.70%) Risk Assessment
7 1 (3.70%) Service Delivery
7 1 (3.70%) Software Engineering
7 1 (3.70%) Test Automation
7 1 (3.70%) Waterfall
Programming Languages
1 3 (11.11%) Java
1 3 (11.11%) JavaScript
1 3 (11.11%) SQL
2 2 (7.41%) PHP
3 1 (3.70%) C
3 1 (3.70%) C#
3 1 (3.70%) C++
Qualifications
1 7 (25.93%) Cisco Certification
2 6 (22.22%) CCNP
3 5 (18.52%) CCNP Voice
3 5 (18.52%) Degree
4 1 (3.70%) (ISC)2 CCSP
4 1 (3.70%) CCNA
4 1 (3.70%) CCSP
4 1 (3.70%) CCVP
4 1 (3.70%) CISM
4 1 (3.70%) CISSP
4 1 (3.70%) MBA
4 1 (3.70%) MCP
4 1 (3.70%) MCSE
4 1 (3.70%) Microsoft Certification
4 1 (3.70%) Security Cleared
Quality Assurance & Compliance
1 1 (3.70%) ISO/IEC 27001
1 1 (3.70%) PCI DSS
1 1 (3.70%) RMADS
Systems Management
1 23 (85.19%) Cisco UCCE
2 15 (55.56%) Cisco IPCC
3 13 (48.15%) Cisco CUCM
4 7 (25.93%) Cisco UCCX
Vendors
1 27 (100.00%) Cisco
2 7 (25.93%) Microsoft
3 4 (14.81%) Polycom
4 3 (11.11%) Avaya
5 2 (7.41%) Genesys
5 2 (7.41%) Google
6 1 (3.70%) CA
6 1 (3.70%) HP
6 1 (3.70%) NICE Systems
6 1 (3.70%) Nortel
6 1 (3.70%) Remedy
6 1 (3.70%) Siemens
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