The table below looks at the statistics for Cisco ICM skills in IT jobs advertised for the England region. Included is a guide to the salaries offered in IT jobs that have cited Cisco ICM over the 3 months to 8 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
Cisco Unified Intelligent Contact Management Enterprise
Rank 857 911 949
Rank change year-on-year
+54 +38
Permanent jobs citing Cisco ICM 6 24 1
As % of all permanent IT jobs located in England 0.007% 0.024% 0.001%
As % of the Communications & Networking category 0.041% 0.14% 0.005%
Number of salaries quoted 4 16 1
Median salary £47,750 £61,000 £45,000
Median salary % change year-on-year
-21.72% +35.55%
UK excluding London median salary £45,000 £57,500 £45,000
% change year-on-year
-21.73% +27.77%
Cisco ICM
UK

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in permanent jobs advertised in the England region.

Communications & Networking Category
England
Permanent IT job ads with a match in the
Communications & Networking category
14518 16668 19402
As % of all permanent IT jobs located in England 17.24% 16.72% 18.20%
Number of salaries quoted 11870 13898 15696
Median salary £45,000 £45,000 £42,500
Median salary % change year-on-year
- +5.88%
90% offered a salary of more than £28,000 £27,400 £27,000
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London median salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Cisco ICM
Jobs Demand Trend in England

The demand trend of job ads across the England region citing Cisco ICM as a proportion of all IT jobs with a match in the Communications & Networking category.

Cisco ICM Jobs Demand Trend in England

Cisco ICM
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco ICM across the England region.

Cisco ICM Salary Trend in England

Cisco ICM
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Cisco ICM across the England region over the 3 months to 8 December 2016.

Cisco ICM Salary Histogram in England

Cisco ICM
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Cisco ICM within the England region over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
North West - 3 £45,000 -
London +29 2 £65,000 +6.55%
East of England +3 1 - -
Cisco ICM
UK

Cisco ICM
Top 30 Related IT Skills in England

For the 6 months to 8 December 2016, IT jobs citing Cisco ICM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for Cisco ICM.

1 20 (100.00%) Cisco
2 18 (90.00%) Cisco UCCE
3 8 (40.00%) Cisco IPCC
3 8 (40.00%) IVR
4 7 (35.00%) Cisco CUCM
4 7 (35.00%) Cisco ICM Scripting
5 6 (30.00%) CAD
6 5 (25.00%) Telecoms
7 4 (20.00%) VXML
7 4 (20.00%) SQL
7 4 (20.00%) CCNP
7 4 (20.00%) Cisco Certification
7 4 (20.00%) Presales
8 3 (15.00%) Campaign Management
8 3 (15.00%) Cisco UCCX
8 3 (15.00%) Cisco IPT
8 3 (15.00%) QA
8 3 (15.00%) jQuery
8 3 (15.00%) PCI DSS
8 3 (15.00%) CCNA
8 3 (15.00%) MS Excel
8 3 (15.00%) SLA
8 3 (15.00%) Java
8 3 (15.00%) SQL Server
8 3 (15.00%) XML
8 3 (15.00%) Microsoft
8 3 (15.00%) CTI
8 3 (15.00%) Stakeholder Management
8 3 (15.00%) IP Telephony
9 2 (10.00%) Workflow

Cisco ICM
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.00%) IIS
Applications
1 3 (15.00%) MS Excel
2 1 (5.00%) MS PowerPoint
Communications & Networking
1 3 (15.00%) Cisco IPT
1 3 (15.00%) CTI
1 3 (15.00%) IP Telephony
2 2 (10.00%) VoIP
3 1 (5.00%) Cisco IOS
3 1 (5.00%) FTP
3 1 (5.00%) LAN
3 1 (5.00%) PBX
3 1 (5.00%) Symposium
Database & Business Intelligence
1 3 (15.00%) SQL Server
2 1 (5.00%) SQL Server Integration Services
Development Applications
1 1 (5.00%) Subversion
1 1 (5.00%) Team Foundation Server
1 1 (5.00%) Visual Studio
General
1 5 (25.00%) Telecoms
2 2 (10.00%) Finance
2 2 (10.00%) Financial Institution
Job Titles
1 13 (65.00%) Cisco Engineer
2 6 (30.00%) Cisco Consultant
2 6 (30.00%) Consultant
3 4 (20.00%) ICM Engineer
4 3 (15.00%) Cisco Specialist
5 2 (10.00%) Cisco Voice Engineer
5 2 (10.00%) Cisco Voice Specialist
5 2 (10.00%) Project Consultant
5 2 (10.00%) Project Engineer
5 2 (10.00%) Voice Engineer
5 2 (10.00%) Voice Specialist
6 1 (5.00%) Cisco Expert
6 1 (5.00%) Cisco IPT Engineer
6 1 (5.00%) Network Manager
6 1 (5.00%) Network Team Leader
6 1 (5.00%) PBX Engineer
6 1 (5.00%) Team Leader
6 1 (5.00%) Telephony Engineer
6 1 (5.00%) Test Leader
6 1 (5.00%) Test Team Leader
Libraries, Frameworks & Software Standards
1 4 (20.00%) VXML
2 3 (15.00%) jQuery
2 3 (15.00%) XML
3 2 (10.00%) JSON
3 2 (10.00%) REST
3 2 (10.00%) WSDL
4 1 (5.00%) .NET
4 1 (5.00%) ASP.NET
4 1 (5.00%) CSS
4 1 (5.00%) HTML
4 1 (5.00%) LINQ to SQL
4 1 (5.00%) MSMQ
4 1 (5.00%) NHibernate
4 1 (5.00%) WinForms
4 1 (5.00%) XSL
Miscellaneous
1 8 (40.00%) IVR
2 2 (10.00%) Analytical Skills
2 2 (10.00%) Client/Server
2 2 (10.00%) Hedge funds
Operating Systems
1 1 (5.00%) Windows
1 1 (5.00%) Windows Server
1 1 (5.00%) Windows Server 2003
1 1 (5.00%) Windows Server 2008
Processes & Methodologies
1 7 (35.00%) Cisco ICM Scripting
2 6 (30.00%) CAD
3 4 (20.00%) Presales
4 3 (15.00%) Campaign Management
4 3 (15.00%) Stakeholder Management
5 2 (10.00%) API Development
5 2 (10.00%) Workflow
6 1 (5.00%) Change Control
6 1 (5.00%) Change Management
6 1 (5.00%) Functional Testing
6 1 (5.00%) MVC
6 1 (5.00%) Project Management
Programming Languages
1 4 (20.00%) SQL
2 3 (15.00%) Java
3 2 (10.00%) JavaScript
3 2 (10.00%) PHP
4 1 (5.00%) C#
4 1 (5.00%) PowerShell
4 1 (5.00%) Tcl
4 1 (5.00%) VB
4 1 (5.00%) VB.NET
4 1 (5.00%) VB6
4 1 (5.00%) XPath
Qualifications
1 4 (20.00%) CCNP
1 4 (20.00%) Cisco Certification
2 3 (15.00%) CCNA
3 1 (5.00%) CCVP
3 1 (5.00%) MCP
3 1 (5.00%) MCSE
3 1 (5.00%) Microsoft Certification
3 1 (5.00%) Security Cleared
Quality Assurance & Compliance
1 3 (15.00%) PCI DSS
1 3 (15.00%) QA
1 3 (15.00%) SLA
System Software
1 1 (5.00%) Active Directory
Systems Management
1 18 (90.00%) Cisco UCCE
2 8 (40.00%) Cisco IPCC
3 7 (35.00%) Cisco CUCM
4 3 (15.00%) Cisco UCCX
Vendors
1 20 (100.00%) Cisco
2 3 (15.00%) Microsoft
3 2 (10.00%) Google
4 1 (5.00%) Avaya
4 1 (5.00%) BT
4 1 (5.00%) Genesys
4 1 (5.00%) HP
4 1 (5.00%) NICE Systems
4 1 (5.00%) Nortel
4 1 (5.00%) Siemens