The table below looks at the statistics for Cisco ICM skills in IT jobs advertised for the England region. Included is a guide to the salaries offered in IT jobs that have cited Cisco ICM over the 3 months to 23 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
23 Feb 2017
Same period 2016 Same period 2015
Cisco Unified Intelligent Contact Management Enterprise
UK / England
Rank 812 876 913
Rank change year-on-year
+64 +37
Permanent jobs citing Cisco ICM 12 37 20
As % of all permanent IT jobs located in England 0.015% 0.039% 0.020%
As % of the Communications & Networking category 0.094% 0.23% 0.11%
Number of salaries quoted 12 25 15
Median salary £72,500 £65,000 £67,500
Median salary % change year-on-year
+11.53% -3.70%
90% offered a salary of more than £35,500 £45,000 £40,000
10% offered a salary of more than £80,000 £75,000 £70,000
UK excluding London median salary £40,000 £65,000 £67,500
% change year-on-year
-38.46% -3.70%

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in permanent jobs advertised in the England region.

Communications & Networking Category
England
Permanent IT job ads with a match in the
Communications & Networking category
12786 16411 18383
As % of all permanent IT jobs located in England 16.25% 17.21% 18.47%
Number of salaries quoted 10483 13765 14986
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £70,000 £67,500 £65,000
UK excluding London median salary £40,000 £42,500 £40,000
% change year-on-year
-5.88% +6.25%

Cisco ICM
Jobs Demand Trend in England

The demand trend of job ads across the England region citing Cisco ICM as a proportion of all IT jobs with a match in the Communications & Networking category.

Cisco ICM Jobs Demand Trend in England

Cisco ICM
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco ICM across the England region.

Cisco ICM Salary Trend in England

Cisco ICM
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Cisco ICM across the England region over the 3 months to 23 February 2017.

Cisco ICM Salary Histogram in England

Cisco ICM
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Cisco ICM within the England region over the 3 months to 23 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +83 6 £80,000 +47.73% 1
South East +49 5 £40,000 -46.66%
North West - 1 £65,000 -
Cisco ICM
UK

Cisco ICM
Top 30 Related IT Skills in England

For the 6 months to 23 February 2017, IT jobs citing Cisco ICM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for Cisco ICM.

1 20 (100.00%) Cisco
2 19 (95.00%) Cisco UCCE
3 9 (45.00%) CCNA
3 9 (45.00%) Cisco Certification
4 8 (40.00%) CAD
4 8 (40.00%) IVR
4 8 (40.00%) Cisco ICM Scripting
5 5 (25.00%) Performance Improvement
5 5 (25.00%) Verint
5 5 (25.00%) Project Management
5 5 (25.00%) LAN
5 5 (25.00%) WAN
6 4 (20.00%) CCNP
6 4 (20.00%) SLA
6 4 (20.00%) QA
6 4 (20.00%) PCI DSS
6 4 (20.00%) Campaign Management
6 4 (20.00%) Telecoms
7 3 (15.00%) Workflow
8 2 (10.00%) Cisco IPCC
8 2 (10.00%) Cisco CUCM
8 2 (10.00%) Presales
9 1 (5.00%) Windows Server
9 1 (5.00%) Analytical Skills
9 1 (5.00%) Functional Testing
9 1 (5.00%) Change Control
9 1 (5.00%) Cisco UCCX
9 1 (5.00%) PowerShell
9 1 (5.00%) Windows Server 2008
9 1 (5.00%) Team Foundation Server

Cisco ICM
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.00%) IIS
Applications
1 1 (5.00%) MS Excel
1 1 (5.00%) MS PowerPoint
Communications & Networking
1 5 (25.00%) LAN
1 5 (25.00%) WAN
2 1 (5.00%) Cisco IOS
2 1 (5.00%) Cisco IPT
2 1 (5.00%) FTP
2 1 (5.00%) IP Telephony
2 1 (5.00%) VoIP
Database & Business Intelligence
1 1 (5.00%) SQL Server
1 1 (5.00%) SQL Server Integration Services
Development Applications
1 1 (5.00%) Subversion
1 1 (5.00%) Team Foundation Server
1 1 (5.00%) Visual Studio
General
1 4 (20.00%) Telecoms
Job Titles
1 19 (95.00%) Cisco Engineer
2 8 (40.00%) Cisco Consultant
2 8 (40.00%) Cisco Voice Engineer
2 8 (40.00%) Consultant
2 8 (40.00%) ICM Engineer
2 8 (40.00%) Voice Engineer
3 5 (25.00%) Cisco Support
3 5 (25.00%) Cisco Support Engineer
3 5 (25.00%) Support Engineer
3 5 (25.00%) Voice Support Engineer
4 1 (5.00%) Cisco IPT Engineer
4 1 (5.00%) Development Specialist
4 1 (5.00%) LAN Engineer
4 1 (5.00%) LAN/WAN Engineer
4 1 (5.00%) Telephony Engineer
4 1 (5.00%) WAN Engineer
Libraries, Frameworks & Software Standards
1 1 (5.00%) .NET
1 1 (5.00%) ASP.NET
1 1 (5.00%) CSS
1 1 (5.00%) HTML
1 1 (5.00%) jQuery
1 1 (5.00%) LINQ to SQL
1 1 (5.00%) MSMQ
1 1 (5.00%) NHibernate
1 1 (5.00%) VXML
1 1 (5.00%) WinForms
1 1 (5.00%) XML
1 1 (5.00%) XSL
Miscellaneous
1 8 (40.00%) IVR
2 1 (5.00%) Analytical Skills
Operating Systems
1 1 (5.00%) Windows
1 1 (5.00%) Windows Server
1 1 (5.00%) Windows Server 2003
1 1 (5.00%) Windows Server 2008
Processes & Methodologies
1 8 (40.00%) CAD
1 8 (40.00%) Cisco ICM Scripting
2 5 (25.00%) Performance Improvement
2 5 (25.00%) Project Management
3 4 (20.00%) Campaign Management
4 3 (15.00%) Workflow
5 2 (10.00%) Presales
6 1 (5.00%) Change Control
6 1 (5.00%) Functional Testing
6 1 (5.00%) MVC
Programming Languages
1 1 (5.00%) C#
1 1 (5.00%) Java
1 1 (5.00%) PowerShell
1 1 (5.00%) SQL
1 1 (5.00%) Tcl
1 1 (5.00%) VB
1 1 (5.00%) VB.NET
1 1 (5.00%) VB6
1 1 (5.00%) XPath
Qualifications
1 9 (45.00%) CCNA
1 9 (45.00%) Cisco Certification
2 4 (20.00%) CCNP
Quality Assurance & Compliance
1 4 (20.00%) PCI DSS
1 4 (20.00%) QA
1 4 (20.00%) SLA
System Software
1 1 (5.00%) Active Directory
Systems Management
1 19 (95.00%) Cisco UCCE
2 2 (10.00%) Cisco CUCM
2 2 (10.00%) Cisco IPCC
3 1 (5.00%) Cisco UCCX
Vendors
1 20 (100.00%) Cisco
2 5 (25.00%) Verint
3 1 (5.00%) BT