The table below looks at the statistics for Cisco ICM skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Cisco ICM over the 3 months to 26 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 May 2015
Same period 2014 Same period 2013
Cisco Unified Intelligent Contact Management Enterprise
Rank 837 902 853
Rank change year-on-year
+65 -49
Permanent jobs citing Cisco ICM 13 1 7
As % of all permanent IT jobs located in England 0.013% 0.001% 0.007%
As % of the Communications & Networking category 0.073% 0.005% 0.036%
Number of salaries quoted 8 1 2
Average salary £65,000 £27,000 £55,000
Average salary % change year-on-year
+140.74% -50.90%
UK excluding London average salary £67,500 £27,000 -
% change year-on-year
+150.00% -
Cisco ICM
UK

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in permanent jobs advertised in the England region.

Communications & Networking Category
England
Permanent IT job ads with a match in the
Communications & Networking category
17732 19224 19683
As % of all permanent IT jobs located in England 17.80% 17.42% 19.53%
Number of salaries quoted 14274 15455 16016
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £27,000 £27,000 £27,500
10% offered a salary of more than £67,500 £65,000 £63,500
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Cisco ICM
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Cisco ICM across the England region as a proportion of the total demand within the Communications & Networking category.

Cisco ICM Jobs Demand Trend in England

Cisco ICM
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco ICM across the England region.

Cisco ICM Salary Trend in England

Cisco ICM
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Cisco ICM across the England region over the 3 months to 26 May 2015.

Cisco ICM Salary Histogram in England

Cisco ICM
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Cisco ICM within the England region over the 3 months to 26 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +17 5 £45,000 +66.66% 3
West Midlands - 4 £67,500 - 1
East of England - 2 - -
London - 1 - -
Midlands - 1 £70,000 -
Cisco ICM
UK

Cisco ICM
Top 30 Related IT Skills in England

For the 6 months to 26 May 2015, IT jobs across the England region citing Cisco ICM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco ICM.

1 38 (100.00%) Cisco
2 20 (52.63%) Cisco CUCM
3 19 (50.00%) Cisco UCCE
4 17 (44.74%) VXML
4 17 (44.74%) Cisco ICM Scripting
5 15 (39.47%) H.323
6 13 (34.21%) MPLS
6 13 (34.21%) Verint
7 12 (31.58%) SAP
7 12 (31.58%) CRM
7 12 (31.58%) Quality Management
7 12 (31.58%) SAP CRM
7 12 (31.58%) Cisco IPCC
8 10 (26.32%) Nortel Periphonics
8 10 (26.32%) Genesys
8 10 (26.32%) CCNP
8 10 (26.32%) CCIP
8 10 (26.32%) Nortel
8 10 (26.32%) Cisco Certification
9 8 (21.05%) Frame Relay
9 8 (21.05%) Degree
10 7 (18.42%) Analytical Skills
11 6 (15.79%) RTP
11 6 (15.79%) Juniper
12 5 (13.16%) Windows
12 5 (13.16%) SQL
12 5 (13.16%) Unified Communications
13 4 (10.53%) VMware
13 4 (10.53%) IVR
13 4 (10.53%) VB

Cisco ICM
Top Related IT Skills in England by Category

For the 6 months to 26 May 2015, IT jobs across the England region citing Cisco ICM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco ICM. Up to 20 skills are shown per category.

Application Platforms
1 4 (10.53%) MS Exchange
2 2 (5.26%) Lync
2 2 (5.26%) Apache
3 1 (2.63%) IIS
Applications
1 3 (7.89%) MS Excel
2 1 (2.63%) MS PowerPoint
Business Applications
1 12 (31.58%) SAP CRM
2 10 (26.32%) Nortel Periphonics
Cloud Services
1 2 (5.26%) SaaS
1 2 (5.26%) IaaS
Communications & Networking
1 15 (39.47%) H.323
2 13 (34.21%) MPLS
3 8 (21.05%) Frame Relay
4 6 (15.79%) RTP
5 5 (13.16%) Unified Communications
6 4 (10.53%) SS7
6 4 (10.53%) DNS
7 3 (7.89%) VoIP
7 3 (7.89%) MGCP
7 3 (7.89%) Cisco ASA
7 3 (7.89%) IP Telephony
7 3 (7.89%) TCP/IP
8 2 (5.26%) Cisco IOS
8 2 (5.26%) SIGTRAN
8 2 (5.26%) VLAN
8 2 (5.26%) PABX
8 2 (5.26%) Firewall
8 2 (5.26%) TCAP
8 2 (5.26%) ISUP
8 2 (5.26%) INAP
Database & Business Intelligence
1 3 (7.89%) SQL Server
2 2 (5.26%) MS Access
2 2 (5.26%) Data Warehouse
2 2 (5.26%) Hadoop
3 1 (2.63%) SQL Server Integration Services
Development Applications
1 1 (2.63%) Visual Studio
1 1 (2.63%) Subversion
1 1 (2.63%) Team Foundation Server
General
1 3 (7.89%) Telecoms
2 2 (5.26%) Legal
Job Titles
1 9 (23.68%) Cisco Specialist
2 7 (18.42%) 2nd Line Support
3 6 (15.79%) Technical Support
4 5 (13.16%) Solutions Architect
4 5 (13.16%) Architect
5 4 (10.53%) Consultant
6 3 (7.89%) Support Engineer
6 3 (7.89%) Cisco Architect
6 3 (7.89%) Cisco Solutions Architect
6 3 (7.89%) Cisco Consultant
7 2 (5.26%) Principal Architect
7 2 (5.26%) Systems Support
7 2 (5.26%) Development Specialist
7 2 (5.26%) Systems Support Engineer
7 2 (5.26%) Principal Solutions Architect
7 2 (5.26%) Unified Communications Consultant
7 2 (5.26%) Systems Engineer
8 1 (2.63%) Unified Communications Specialist
8 1 (2.63%) Cisco Voice Engineer
8 1 (2.63%) Cisco Engineer
Libraries, Frameworks & Software Standards
1 17 (44.74%) VXML
2 3 (7.89%) HTML
2 3 (7.89%) XMPP
3 2 (5.26%) .NET
3 2 (5.26%) MSMQ
4 1 (2.63%) WinForms
4 1 (2.63%) ASP.NET
4 1 (2.63%) CSS
4 1 (2.63%) XML
4 1 (2.63%) XSL
4 1 (2.63%) NHibernate
4 1 (2.63%) jQuery
4 1 (2.63%) LINQ to SQL
Miscellaneous
1 7 (18.42%) Analytical Skills
2 4 (10.53%) IVR
3 2 (5.26%) Computer Science
3 2 (5.26%) Data Centre
4 1 (2.63%) Data Protection Act
4 1 (2.63%) Performance Metrics
Operating Systems
1 5 (13.16%) Windows
2 2 (5.26%) Linux
3 1 (2.63%) Windows Server 2003
3 1 (2.63%) Windows Server 2008
Processes & Methodologies
1 17 (44.74%) Cisco ICM Scripting
2 12 (31.58%) Quality Management
2 12 (31.58%) CRM
3 3 (7.89%) Network Design
4 2 (5.26%) Disaster Recovery
4 2 (5.26%) MVC
4 2 (5.26%) Migration
4 2 (5.26%) Project Management
4 2 (5.26%) Open Source
4 2 (5.26%) Capacity Planning
4 2 (5.26%) Change Control
4 2 (5.26%) Load Balancing
4 2 (5.26%) DevOps
4 2 (5.26%) Agile Software Development
5 1 (2.63%) Performance Testing
5 1 (2.63%) Stress Testing
5 1 (2.63%) Integration Testing
5 1 (2.63%) Data Protection
5 1 (2.63%) Stakeholder Management
5 1 (2.63%) Supplier Management
Programming Languages
1 5 (13.16%) SQL
2 4 (10.53%) C
2 4 (10.53%) VB
3 2 (5.26%) VB.NET
3 2 (5.26%) Tcl
3 2 (5.26%) VB6
3 2 (5.26%) C#
3 2 (5.26%) Java
3 2 (5.26%) Erlang
3 2 (5.26%) PowerShell
4 1 (2.63%) VBScript
4 1 (2.63%) XPath
Qualifications
1 10 (26.32%) CCNP
1 10 (26.32%) CCIP
1 10 (26.32%) Cisco Certification
2 8 (21.05%) Degree
3 1 (2.63%) ISTQB Foundation Certification
3 1 (2.63%) ISTQB
Quality Assurance & Compliance
1 2 (5.26%) SLA
2 1 (2.63%) QA
System Software
1 2 (5.26%) VMware Infrastructure
1 2 (5.26%) vSphere
2 1 (2.63%) Active Directory
Systems Management
1 20 (52.63%) Cisco CUCM
2 19 (50.00%) Cisco UCCE
3 12 (31.58%) Cisco IPCC
4 1 (2.63%) HP Quality Center
4 1 (2.63%) Iperf
Vendors
1 38 (100.00%) Cisco
2 13 (34.21%) Verint
3 12 (31.58%) SAP
4 10 (26.32%) Nortel
4 10 (26.32%) Genesys
5 6 (15.79%) Juniper
6 4 (10.53%) Oracle
6 4 (10.53%) VMware
7 3 (7.89%) Sun
8 2 (5.26%) Microsoft
9 1 (2.63%) Empirix
9 1 (2.63%) Mitel
9 1 (2.63%) Hyland
9 1 (2.63%) Panasonic
Berkshire
DCL Search & Selection
Salary: £75000 - £80000 per annum + Benefits
Posted: 4 days ago
Birmingham
Applause IT Innovation
Salary: £55000 - £70000 per annum + Excellent benefits
Posted: 20 days ago