The table below looks at the statistics for the CRM Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited CRM Analyst in their job title over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Customer Relationship Management Analyst
Rank 719 787 769
Rank change year-on-year
+68 -18
Permanent jobs requiring a CRM Analyst 155 62 109
As % of all permanent IT jobs located in England 0.14% 0.062% 0.099%
As % of the Job Titles category 0.15% 0.066% 0.10%
Number of salaries quoted 131 60 97
Average salary £39,000 £45,000 £42,500
Average salary % change year-on-year
-13.33% +5.88%
90% offered a salary of more than £27,500 £30,000 £22,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £30,000 £37,000 £34,750
% change year-on-year
-18.91% +6.47%
CRM Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
101207 93640 105041
As % of all permanent IT jobs located in England 94.39% 94.21% 95.25%
Number of salaries quoted 82615 78406 90395
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

CRM Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing CRM Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

CRM Analyst Jobs Demand Trend in England

CRM Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM Analyst across the England region.

CRM Analyst Salary Trend in England

CRM Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing CRM Analyst across the England region over the 3 months to 28 August 2014.

CRM Analyst Salary Histogram in England

CRM Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM Analyst within the England region over the 3 months to 28 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +28 69 £45,000 -5.26% 6
North West - 31 £29,000 - 6
South East -12 24 £42,500 +41.66% 1
East of England -10 12 £40,000 -16.66% 1
West Midlands +6 11 £32,375 -7.50% 3
Yorkshire -29 6 £27,250 -9.16% 1
CRM Analyst
UK

CRM Analyst
Top 30 Related IT Skills in England

For the 6 months to 28 August 2014, IT jobs across the England region that cited CRM Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with CRM Analyst in their job title.

1 307 (100.00%) CRM
2 99 (32.25%) Salesforce.com
3 95 (30.94%) MS Excel
4 94 (30.62%) Microsoft
5 93 (30.29%) Dynamics CRM
6 74 (24.10%) SQL
7 71 (23.13%) Marketing
8 64 (20.85%) Finance
9 62 (20.20%) Degree
10 51 (16.61%) Business Analysis
11 48 (15.64%) Data Analysis
12 46 (14.98%) Project Management
13 41 (13.36%) Campaign Management
14 37 (12.05%) Agile Software Development
15 35 (11.40%) Analytics
16 33 (10.75%) SharePoint
16 33 (10.75%) Business Intelligence
17 30 (9.77%) Data Modelling
17 30 (9.77%) Stakeholder Management
17 30 (9.77%) SQL Server Reporting Services
18 29 (9.45%) SQL Server
19 26 (8.47%) .NET
20 25 (8.14%) SQL Server Integration Services
21 22 (7.17%) Waterfall
22 21 (6.84%) Retail
22 21 (6.84%) Oracle
22 21 (6.84%) SAS
23 20 (6.51%) HTML
23 20 (6.51%) Web Services
23 20 (6.51%) PowerPivot

CRM Analyst
Top Related IT Skills in England by Category

For the 6 months to 28 August 2014, IT jobs across the England region that cited CRM Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with CRM Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 33 (10.75%) SharePoint
2 21 (6.84%) SAS
3 8 (2.61%) CMS
4 6 (1.95%) SharePoint 2013
4 6 (1.95%) SugarCRM
5 3 (0.98%) Apache Solr
6 1 (0.33%) IIS
6 1 (0.33%) Oracle Workflow
6 1 (0.33%) WebSphere
Applications
1 95 (30.94%) MS Excel
2 20 (6.51%) PowerPivot
3 14 (4.56%) MS PowerPoint
3 14 (4.56%) MS Project
4 11 (3.58%) MS Office
4 11 (3.58%) MS Visio
5 9 (2.93%) SPSS
6 7 (2.28%) FastStats
Business Applications
1 93 (30.29%) Dynamics CRM
2 15 (4.89%) SAP CRM
3 6 (1.95%) SalesLogix
4 2 (0.65%) SAP SD
5 1 (0.33%) Oracle CRM
5 1 (0.33%) GoldMine
5 1 (0.33%) Magento
Cloud Services
1 9 (2.93%) SaaS
2 3 (0.98%) Force.com
Communications & Networking
1 5 (1.63%) SMS
2 1 (0.33%) Internet
Database & Business Intelligence
1 30 (9.77%) SQL Server Reporting Services
2 29 (9.45%) SQL Server
3 25 (8.14%) SQL Server Integration Services
4 19 (6.19%) SQL Server Analysis Services
5 14 (4.56%) Data Mining
6 13 (4.23%) MS Access
6 13 (4.23%) Crystal Reports
7 11 (3.58%) Oracle Database
8 7 (2.28%) Data Warehouse
9 4 (1.30%) Xcelsius
10 3 (0.98%) Relational Database
11 1 (0.33%) DataStage
11 1 (0.33%) SQL Server 2008
11 1 (0.33%) Oracle BI EE
11 1 (0.33%) SQL Server 2005
11 1 (0.33%) Hadoop
11 1 (0.33%) Business Intelligence Development Studio
11 1 (0.33%) Big Data
Development Applications
1 1 (0.33%) Visual Studio
General
1 71 (23.13%) Marketing
2 64 (20.85%) Finance
3 21 (6.84%) Retail
4 17 (5.54%) Advertising
5 14 (4.56%) Legal
6 11 (3.58%) Banking
7 9 (2.93%) Manufacturing
7 9 (2.93%) Front Office
8 8 (2.61%) French Language
8 8 (2.61%) Law
9 7 (2.28%) Publishing
10 6 (1.95%) German Language
11 5 (1.63%) Automotive
11 5 (1.63%) Telecoms
12 3 (0.98%) Pharmaceutical
13 2 (0.65%) International Banking
14 1 (0.33%) Games
14 1 (0.33%) Investment Banking
Libraries, Frameworks & Software Standards
1 26 (8.47%) .NET
2 20 (6.51%) HTML
2 20 (6.51%) Web Services
3 17 (5.54%) COM
4 5 (1.63%) XML
5 2 (0.65%) ASP.NET
6 1 (0.33%) CSS
6 1 (0.33%) jQuery
Miscellaneous
1 11 (3.58%) Management Information System
2 10 (3.26%) Mathematics
2 10 (3.26%) Statistics
3 5 (1.63%) Taxonomies
4 4 (1.30%) Data Extraction
4 4 (1.30%) FMCG
5 3 (0.98%) Computer Science
5 3 (0.98%) Xbox
6 2 (0.65%) Digital Media
7 1 (0.33%) Online Games
7 1 (0.33%) Life Science
7 1 (0.33%) Data Protection Act
7 1 (0.33%) iPhone
7 1 (0.33%) Mobile App
Operating Systems
1 7 (2.28%) Windows
2 1 (0.33%) Apple iOS
Processes & Methodologies
1 307 (100.00%) CRM
2 51 (16.61%) Business Analysis
3 48 (15.64%) Data Analysis
4 46 (14.98%) Project Management
5 41 (13.36%) Campaign Management
6 37 (12.05%) Agile Software Development
7 35 (11.40%) Analytics
8 33 (10.75%) Business Intelligence
9 30 (9.77%) Data Modelling
9 30 (9.77%) Stakeholder Management
10 22 (7.17%) Waterfall
11 18 (5.86%) User Acceptance Testing
11 18 (5.86%) ITIL
12 17 (5.54%) Change Management
13 15 (4.89%) BPR
14 14 (4.56%) E-Commerce
15 13 (4.23%) Customer Engagement
15 13 (4.23%) Business Transformation
16 12 (3.91%) Data Management
16 12 (3.91%) Data Protection
Programming Languages
1 74 (24.10%) SQL
2 12 (3.91%) Java
3 11 (3.58%) JavaScript
4 8 (2.61%) VBA
5 7 (2.28%) C#
6 5 (1.63%) PL/SQL
7 4 (1.30%) T-SQL
8 1 (0.33%) VB
8 1 (0.33%) C
8 1 (0.33%) PHP
8 1 (0.33%) FoxPro (VFP)
8 1 (0.33%) R
Qualifications
1 62 (20.20%) Degree
2 16 (5.21%) Microsoft Certification
3 5 (1.63%) MCSE
3 5 (1.63%) MCITP
4 3 (0.98%) ISEB
5 2 (0.65%) SAP Certification
6 1 (0.33%) ITIL Certification
6 1 (0.33%) MBA
Quality Assurance & Compliance
1 9 (2.93%) QA
2 1 (0.33%) SLA
2 1 (0.33%) Data Quality
Vendors
1 99 (32.25%) Salesforce.com
2 94 (30.62%) Microsoft
3 21 (6.84%) Oracle
4 18 (5.86%) SAP
5 17 (5.54%) Business Objects
6 8 (2.61%) Open Text
6 8 (2.61%) Siebel
7 7 (2.28%) Sage
7 7 (2.28%) NetSuite
8 6 (1.95%) Neolane
8 6 (1.95%) LexisNexis
9 5 (1.63%) Unica
10 4 (1.30%) Tableau
10 4 (1.30%) MicroStrategy
11 3 (0.98%) Adobe
11 3 (0.98%) Alterian
12 2 (0.65%) Eloqua
12 2 (0.65%) SmartFocus
13 1 (0.33%) IBM
13 1 (0.33%) Cognos
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