The first table below looks at the demand for Customer Analysis skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Analysis over the 3 months to 11 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the England region.

Location
3 months to
11 Jul 2014
Same period 2013 Same period 2012
Customer Analysis
Rank 858 831 855
Rank change year-on-year
-27 +24
Permanent jobs citing Customer Analysis 16 27 14
As % of all permanent IT jobs located in England 0.015% 0.026% 0.013%
As % of the Processes & Methodologies category 0.018% 0.034% 0.016%
Number of salaries quoted 11 24 12
Average salary £42,500 £35,000 £40,500
Average salary % change year-on-year
+21.42% -13.58%
90% offered a salary of more than £35,000 £24,500 £39,500
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £35,000 £50,000 £47,500
% change year-on-year
-30.00% +5.26%
Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
87694 80306 85531
As % of all permanent IT jobs located in England 80.41% 78.64% 77.26%
Number of salaries quoted 71414 66712 73612
Average salary £49,000 £46,500 £46,752
Average salary % change year-on-year
+5.37% -0.53%
90% offered a salary of more than £31,500 £30,000 £30,000
10% offered a salary of more than £72,500 £75,000 £72,500
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -
Customer Analysis
UK

Customer Analysis
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Customer Analysis across the England region as a proportion of the total demand within the Processes & Methodologies category.

Customer Analysis Jobs Demand Trend in England

Customer Analysis
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analysis across the England region.

Customer Analysis Salary Trend in England

Customer Analysis
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Customer Analysis across the England region over the 3 months to 11 July 2014.

Customer Analysis Salary Histogram in England

Customer Analysis
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Analysis within the England region over the 3 months to 11 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -50 4 £45,000 +28.57% 2
North West - 4 £55,000 -
South West -11 3 £42,500 +21.42% 1
South East -13 3 £45,000 -10.00%
East of England - 2 £36,250 -
Customer Analysis
UK

Customer Analysis
Top 30 Related IT Skills in England

For the 6 months to 11 July 2014, IT jobs across the England region citing Customer Analysis also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Analysis.

1 33 (58.93%) Finance
2 26 (46.43%) SQL
3 24 (42.86%) SAS
4 22 (39.29%) Analytics
5 21 (37.50%) Marketing
6 18 (32.14%) Retail
7 14 (25.00%) Data Analysis
8 13 (23.21%) CRM
9 12 (21.43%) Base SAS
10 10 (17.86%) Propensity Modelling
10 10 (17.86%) Oracle
11 9 (16.07%) SAS Macro
12 7 (12.50%) CHAID
12 7 (12.50%) Data Modelling
12 7 (12.50%) Campaign Management
13 6 (10.71%) Customer Insight
13 6 (10.71%) Performance Analysis
13 6 (10.71%) Web Analytics
14 5 (8.93%) Telecoms
14 5 (8.93%) Data Mining
14 5 (8.93%) Microsoft
14 5 (8.93%) SPSS
14 5 (8.93%) Customer Intelligence
14 5 (8.93%) Benchmarking
14 5 (8.93%) Financial Modelling
14 5 (8.93%) Mathematics
15 4 (7.14%) Project Management
15 4 (7.14%) Financial Institution
15 4 (7.14%) Oracle CRM
15 4 (7.14%) MS PowerPoint

Customer Analysis
Top Related IT Skills in England by Category

For the 6 months to 11 July 2014, IT jobs across the England region citing Customer Analysis also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Analysis. Up to 20 skills are shown per category.

Application Platforms
1 24 (42.86%) SAS
Applications
1 5 (8.93%) SPSS
2 4 (7.14%) MS PowerPoint
3 2 (3.57%) MS Excel
Business Applications
1 4 (7.14%) Oracle CRM
2 3 (5.36%) Dynamics CRM
2 3 (5.36%) SAP InfiniteInsight
2 3 (5.36%) Google Analytics
3 2 (3.57%) WebTrends
4 1 (1.79%) SAP CO
4 1 (1.79%) Magento
Communications & Networking
1 3 (5.36%) Wireless
Database & Business Intelligence
1 12 (21.43%) Base SAS
2 5 (8.93%) Data Mining
3 1 (1.79%) BusinessObjects
3 1 (1.79%) SAP BW
3 1 (1.79%) BODI
3 1 (1.79%) SAP Data Services
3 1 (1.79%) SAP HANA
3 1 (1.79%) Data Warehouse
General
1 33 (58.93%) Finance
2 21 (37.50%) Marketing
3 18 (32.14%) Retail
4 5 (8.93%) Telecoms
5 4 (7.14%) Financial Institution
6 2 (3.57%) Banking
6 2 (3.57%) Retail Banking
Job Titles
1 36 (64.29%) Analyst
2 19 (33.93%) Senior Analyst
3 12 (21.43%) Data Analyst
3 12 (21.43%) Customer Analyst
4 9 (16.07%) Senior Manager
4 9 (16.07%) Portfolio Manager
5 8 (14.29%) Senior Data Analyst
6 6 (10.71%) Web Analyst
7 4 (7.14%) Consultant
8 3 (5.36%) Product Manager
8 3 (5.36%) Marketing Manager
8 3 (5.36%) Insight Analyst
8 3 (5.36%) Product Marketing Manager
8 3 (5.36%) CRM Manager
9 2 (3.57%) CRM Analyst
9 2 (3.57%) Senior Insight Analyst
9 2 (3.57%) SQL Developer
9 2 (3.57%) Developer
9 2 (3.57%) Senior SAP Consultant
9 2 (3.57%) Senior Consultant
Libraries, Frameworks & Software Standards
1 1 (1.79%) .NET
Miscellaneous
1 5 (8.93%) Mathematics
2 3 (5.36%) NGOSS
3 2 (3.57%) GIS
3 2 (3.57%) Statistics
Operating Systems
1 1 (1.79%) Apple iOS
Processes & Methodologies
1 22 (39.29%) Analytics
2 14 (25.00%) Data Analysis
3 13 (23.21%) CRM
4 10 (17.86%) Propensity Modelling
5 7 (12.50%) Campaign Management
5 7 (12.50%) CHAID
5 7 (12.50%) Data Modelling
6 6 (10.71%) Web Analytics
6 6 (10.71%) Performance Analysis
6 6 (10.71%) Customer Insight
7 5 (8.93%) Financial Modelling
7 5 (8.93%) Customer Intelligence
7 5 (8.93%) Benchmarking
8 4 (7.14%) Project Management
9 3 (5.36%) Quality Management
9 3 (5.36%) ITIL
9 3 (5.36%) eTOM
9 3 (5.36%) Marketing Strategy
9 3 (5.36%) Campaign Analysis
9 3 (5.36%) Customer Segmentation
Programming Languages
1 26 (46.43%) SQL
2 9 (16.07%) SAS Macro
3 1 (1.79%) Java
3 1 (1.79%) PHP
Qualifications
1 3 (5.36%) Degree
Quality Assurance & Compliance
1 3 (5.36%) SLA
Vendors
1 10 (17.86%) Oracle
2 5 (8.93%) Microsoft
3 3 (5.36%) Google
3 3 (5.36%) Salesforce.com
3 3 (5.36%) SAP
4 2 (3.57%) ClickTale
4 2 (3.57%) Tealeaf
4 2 (3.57%) Hitwise
5 1 (1.79%) ExactTarget
5 1 (1.79%) JD Edwards
5 1 (1.79%) Business Objects
5 1 (1.79%) Omniture
London
Intelligent People Ltd
Posted: 3 days ago
City, London
Circle Recruitment
Posted: 4 days ago
Cheltenham
Modern Business Solutions
Salary: £23000 - £27000 per annum + Benefits Package Negotiable
Posted: 11 days ago