The table below looks at the statistics for Customer Analysis skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Analysis over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Customer Analysis
Rank 848 832 852
Rank change year-on-year
-16 +20
Permanent jobs citing Customer Analysis 24 21 29
As % of all permanent IT jobs located in England 0.022% 0.021% 0.027%
As % of the Processes & Methodologies category 0.027% 0.026% 0.033%
Number of salaries quoted 12 15 29
Average salary £60,000 £50,000 £50,000
Average salary % change year-on-year
+20.00% -
UK excluding London average salary £60,000 £50,000 £50,000
% change year-on-year
+20.00% -
Customer Analysis
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
87806 81031 86649
As % of all permanent IT jobs located in England 82.09% 81.19% 79.25%
Number of salaries quoted 70747 67265 73911
Average salary £48,500 £47,500 £46,500
Average salary % change year-on-year
+2.10% +2.15%
90% offered a salary of more than £31,000 £30,000 £30,000
10% offered a salary of more than £72,500 £72,500 £72,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Customer Analysis
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Customer Analysis across the England region as a proportion of the total demand within the Processes & Methodologies category.

Customer Analysis Jobs Demand Trend in England

Customer Analysis
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analysis across the England region.

Customer Analysis Salary Trend in England

Customer Analysis
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Customer Analysis across the England region over the 3 months to 19 September 2014.

Customer Analysis Salary Histogram in England

Customer Analysis
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Analysis within the England region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -26 13 £40,000 +11.11% 1
South East -16 5 £45,000 -10.00%
North West - 5 £60,000 -
East of England - 1 £37,500 -
Yorkshire - 1 £30,000 -
Customer Analysis
UK

Customer Analysis
Top 30 Related IT Skills in England

For the 6 months to 19 September 2014, IT jobs across the England region citing Customer Analysis also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Analysis.

1 25 (65.79%) Analytical Skills
2 20 (52.63%) Marketing
3 17 (44.74%) Analytics
4 15 (39.47%) Finance
5 13 (34.21%) Data Analysis
6 12 (31.58%) Web Analytics
7 10 (26.32%) SQL
7 10 (26.32%) SAS
8 9 (23.68%) MS PowerPoint
8 9 (23.68%) Google
8 9 (23.68%) Google Analytics
9 8 (21.05%) Hitwise
10 7 (18.42%) Market Research
10 7 (18.42%) ClickTale
10 7 (18.42%) Tealeaf
10 7 (18.42%) Microsoft
10 7 (18.42%) WebTrends
11 6 (15.79%) Project Management
11 6 (15.79%) CRM
11 6 (15.79%) Customer Insight
12 5 (13.16%) Data Mining
12 5 (13.16%) Stakeholder Management
12 5 (13.16%) Mathematics
12 5 (13.16%) Base SAS
13 4 (10.53%) SPSS
13 4 (10.53%) Customer Intelligence
13 4 (10.53%) Marketing Strategy
13 4 (10.53%) People Management
13 4 (10.53%) Propensity Modelling
14 3 (7.89%) Customer Segmentation

Customer Analysis
Top Related IT Skills in England by Category

For the 6 months to 19 September 2014, IT jobs across the England region citing Customer Analysis also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Analysis. Up to 20 skills are shown per category.

Application Platforms
1 10 (26.32%) SAS
Applications
1 9 (23.68%) MS PowerPoint
2 4 (10.53%) SPSS
3 3 (7.89%) MS Excel
4 1 (2.63%) MS Office
Business Applications
1 9 (23.68%) Google Analytics
2 7 (18.42%) WebTrends
3 3 (7.89%) Oracle CRM
3 3 (7.89%) Dynamics CRM
3 3 (7.89%) SAP InfiniteInsight
Cloud Services
1 2 (5.26%) SaaS
Communications & Networking
1 3 (7.89%) Wireless
2 1 (2.63%) Internet
Database & Business Intelligence
1 5 (13.16%) Data Mining
1 5 (13.16%) Base SAS
2 1 (2.63%) Relational Database
2 1 (2.63%) MS Access
General
1 20 (52.63%) Marketing
2 15 (39.47%) Finance
3 3 (7.89%) Financial Institution
4 2 (5.26%) Telecoms
4 2 (5.26%) Retail
5 1 (2.63%) Billing
5 1 (2.63%) Advertising
Job Titles
1 21 (55.26%) Analyst
2 8 (21.05%) Data Analyst
3 7 (18.42%) Web Analyst
3 7 (18.42%) Senior Analyst
4 5 (13.16%) Product Manager
5 4 (10.53%) Senior Data Analyst
6 3 (7.89%) Marketing Manager
6 3 (7.89%) Product Marketing Manager
6 3 (7.89%) CRM Manager
6 3 (7.89%) Insight Analyst
7 2 (5.26%) Senior Insight Analyst
7 2 (5.26%) Product Owner
7 2 (5.26%) Marketing Analyst
7 2 (5.26%) Developer
7 2 (5.26%) SQL Developer
8 1 (2.63%) Consultant
8 1 (2.63%) Senior Manager
8 1 (2.63%) Portfolio Manager
8 1 (2.63%) Customer Analyst
8 1 (2.63%) Analyst Developer
Miscellaneous
1 25 (65.79%) Analytical Skills
2 5 (13.16%) Mathematics
3 3 (7.89%) NGOSS
4 2 (5.26%) Statistics
5 1 (2.63%) GIS
5 1 (2.63%) Economics
5 1 (2.63%) Computer Science
5 1 (2.63%) Data Extraction
Processes & Methodologies
1 17 (44.74%) Analytics
2 13 (34.21%) Data Analysis
3 12 (31.58%) Web Analytics
4 7 (18.42%) Market Research
5 6 (15.79%) Customer Insight
5 6 (15.79%) CRM
5 6 (15.79%) Project Management
6 5 (13.16%) Stakeholder Management
7 4 (10.53%) Customer Intelligence
7 4 (10.53%) Propensity Modelling
7 4 (10.53%) Marketing Strategy
7 4 (10.53%) People Management
8 3 (7.89%) Campaign Analysis
8 3 (7.89%) Customer Segmentation
8 3 (7.89%) eTOM
8 3 (7.89%) Use Case
8 3 (7.89%) Product Marketing
8 3 (7.89%) Performance Management
8 3 (7.89%) E-business
8 3 (7.89%) Quality Management
Programming Languages
1 10 (26.32%) SQL
2 1 (2.63%) SAS Macro
Qualifications
1 3 (7.89%) Degree
Quality Assurance & Compliance
1 3 (7.89%) SLA
Vendors
1 9 (23.68%) Google
2 8 (21.05%) Hitwise
3 7 (18.42%) ClickTale
3 7 (18.42%) Tealeaf
3 7 (18.42%) Microsoft
4 3 (7.89%) Salesforce.com
4 3 (7.89%) Oracle
5 2 (5.26%) Ariba
6 1 (2.63%) Omniture
6 1 (2.63%) Sitecore