The table below looks at the statistics for Customer Analysis skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Analysis over the 3 months to 28 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Nov 2014
Same period 2013 Same period 2012
Customer Analysis
Rank 886 811 854
Rank change year-on-year
-75 +43
Permanent jobs citing Customer Analysis 12 44 34
As % of all permanent IT jobs located in England 0.011% 0.042% 0.031%
As % of the Processes & Methodologies category 0.013% 0.052% 0.039%
Number of salaries quoted 7 39 28
Average salary £35,000 £40,500 £51,250
Average salary % change year-on-year
-13.58% -20.97%
90% offered a salary of more than £27,200 £27,500 £34,700
10% offered a salary of more than £41,100 £57,500 £85,000
UK excluding London average salary £35,000 £35,000 £50,000
% change year-on-year
- -30.00%
Customer Analysis
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
89001 84694 86305
As % of all permanent IT jobs located in England 82.29% 81.70% 79.52%
Number of salaries quoted 73752 69528 73899
Average salary £50,000 £47,500 £45,000
Average salary % change year-on-year
+5.26% +5.55%
90% offered a salary of more than £31,500 £30,000 £30,000
10% offered a salary of more than £72,500 £70,000 £72,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Customer Analysis
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Customer Analysis across the England region as a proportion of the total demand within the Processes & Methodologies category.

Customer Analysis Jobs Demand Trend in England

Customer Analysis
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analysis across the England region.

Customer Analysis Salary Trend in England

Customer Analysis
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Customer Analysis across the England region over the 3 months to 28 November 2014.

Customer Analysis Salary Histogram in England

Customer Analysis
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Analysis within the England region over the 3 months to 28 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +3 7 £41,750 -14.35%
Yorkshire - 2 £32,500 -
South East -18 1 £35,000 -30.00%
South West -31 1 £23,000 -34.28%
East of England - 1 £35,000 -
Customer Analysis
UK

Customer Analysis
Top 30 Related IT Skills in England

For the 6 months to 28 November 2014, IT jobs across the England region citing Customer Analysis also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Analysis.

1 23 (69.70%) Analytical Skills
2 18 (54.55%) Analytics
3 16 (48.48%) Data Analysis
3 16 (48.48%) Web Analytics
3 16 (48.48%) Marketing
4 13 (39.39%) MS PowerPoint
4 13 (39.39%) Google Analytics
4 13 (39.39%) Google
5 12 (36.36%) Hitwise
6 10 (30.30%) ClickTale
6 10 (30.30%) Tealeaf
6 10 (30.30%) Market Research
6 10 (30.30%) WebTrends
6 10 (30.30%) Microsoft
7 9 (27.27%) SQL
8 8 (24.24%) Finance
9 7 (21.21%) CRM
9 7 (21.21%) SAS
10 6 (18.18%) MS Excel
11 5 (15.15%) E-Commerce
11 5 (15.15%) Propensity Modelling
12 4 (12.12%) Marketing Strategy
12 4 (12.12%) People Management
12 4 (12.12%) Base SAS
12 4 (12.12%) Degree
12 4 (12.12%) Stakeholder Management
12 4 (12.12%) Data Mining
12 4 (12.12%) E-business
13 3 (9.09%) Oracle CRM
13 3 (9.09%) Project Management

Customer Analysis
Top Related IT Skills in England by Category

For the 6 months to 28 November 2014, IT jobs across the England region citing Customer Analysis also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Analysis. Up to 20 skills are shown per category.

Application Platforms
1 7 (21.21%) SAS
Applications
1 13 (39.39%) MS PowerPoint
2 6 (18.18%) MS Excel
3 2 (6.06%) SPSS
4 1 (3.03%) MS Office
Business Applications
1 13 (39.39%) Google Analytics
2 10 (30.30%) WebTrends
3 3 (9.09%) Oracle CRM
3 3 (9.09%) Dynamics CRM
Cloud Services
1 2 (6.06%) SaaS
Communications & Networking
1 1 (3.03%) Internet
Database & Business Intelligence
1 4 (12.12%) Data Mining
1 4 (12.12%) Base SAS
2 1 (3.03%) Relational Database
2 1 (3.03%) SQL Server
2 1 (3.03%) MS Access
2 1 (3.03%) Data Warehouse
2 1 (3.03%) SQL Server Reporting Services
2 1 (3.03%) SQL Server Integration Services
2 1 (3.03%) SQL Server Analysis Services
General
1 16 (48.48%) Marketing
2 8 (24.24%) Finance
3 2 (6.06%) Retail
4 1 (3.03%) Billing
4 1 (3.03%) Advertising
4 1 (3.03%) Publishing
Job Titles
1 21 (63.64%) Analyst
2 10 (30.30%) Web Analyst
3 7 (21.21%) Data Analyst
4 5 (15.15%) Senior Analyst
5 4 (12.12%) Senior Data Analyst
5 4 (12.12%) CRM Manager
6 3 (9.09%) Market Analyst
7 2 (6.06%) Product Owner
7 2 (6.06%) Product Manager
8 1 (3.03%) SQL Developer
8 1 (3.03%) Developer
8 1 (3.03%) Consultant
8 1 (3.03%) Marketing Analyst
8 1 (3.03%) Data Mining Analyst
8 1 (3.03%) CRM Analyst
8 1 (3.03%) Insight Analyst
Miscellaneous
1 23 (69.70%) Analytical Skills
2 2 (6.06%) Statistics
2 2 (6.06%) Mathematics
3 1 (3.03%) Computer Science
3 1 (3.03%) Data Extraction
3 1 (3.03%) Algorithms
3 1 (3.03%) Performance Metrics
3 1 (3.03%) GIS
3 1 (3.03%) Management Information System
3 1 (3.03%) Economics
Processes & Methodologies
1 18 (54.55%) Analytics
2 16 (48.48%) Data Analysis
2 16 (48.48%) Web Analytics
3 10 (30.30%) Market Research
4 7 (21.21%) CRM
5 5 (15.15%) E-Commerce
5 5 (15.15%) Propensity Modelling
6 4 (12.12%) People Management
6 4 (12.12%) Marketing Strategy
6 4 (12.12%) E-business
6 4 (12.12%) Stakeholder Management
7 3 (9.09%) Project Management
7 3 (9.09%) Customer Segmentation
8 2 (6.06%) Customer Insight
8 2 (6.06%) Product Management
8 2 (6.06%) Direct Marketing
8 2 (6.06%) Change Management
8 2 (6.06%) B2B
8 2 (6.06%) Customer Intelligence
8 2 (6.06%) SEO
Programming Languages
1 9 (27.27%) SQL
Qualifications
1 4 (12.12%) Degree
Vendors
1 13 (39.39%) Google
2 12 (36.36%) Hitwise
3 10 (30.30%) ClickTale
3 10 (30.30%) Tealeaf
3 10 (30.30%) Microsoft
4 3 (9.09%) Oracle
4 3 (9.09%) Salesforce.com
5 2 (6.06%) Ariba
5 2 (6.06%) Sitecore
6 1 (3.03%) IBM
6 1 (3.03%) Epiphany
6 1 (3.03%) Omniture
6 1 (3.03%) Infor