The table below looks at the statistics for Customer Analysis skills in IT jobs advertised for the England region. Included is a guide to the salaries offered in IT jobs that have cited Customer Analysis over the 3 months to 28 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
28 Aug 2016
Same period 2015 Same period 2014
Customer Analysis
Rank 878 926 933
Rank change year-on-year
+48 +7
Permanent jobs citing Customer Analysis 7 25 21
As % of all permanent IT jobs located in England 0.008% 0.024% 0.019%
As % of the Processes & Methodologies category 0.009% 0.028% 0.023%
Number of salaries quoted 7 16 10
Median salary £30,000 £36,000 £60,000
Median salary % change year-on-year
-16.66% -40.00%
UK excluding London median salary £30,000 £42,500 £60,000
% change year-on-year
-29.41% -29.16%
Customer Analysis
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
79615 89306 92677
As % of all permanent IT jobs located in England 88.07% 87.46% 85.39%
Number of salaries quoted 67296 74323 74602
Median salary £50,000 £50,000 £49,000
Median salary % change year-on-year
- +2.04%
90% offered a salary of more than £32,500 £32,500 £31,000
10% offered a salary of more than £80,000 £72,500 £75,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Analysis
Jobs Demand Trend in England

The demand trend of job ads across the England region citing Customer Analysis as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Analysis Jobs Demand Trend in England

Customer Analysis
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analysis across the England region.

Customer Analysis Salary Trend in England

Customer Analysis
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Customer Analysis across the England region over the 3 months to 28 August 2016.

Customer Analysis Salary Histogram in England

Customer Analysis
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Analysis within the England region over the 3 months to 28 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
North West - 4 £31,250 -
South East - 2 £24,000 -
London +21 1 £60,000 +66.66% 3
Customer Analysis
UK

Customer Analysis
Top 30 Related IT Skills in England

For the 6 months to 28 August 2016, IT jobs citing Customer Analysis also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for Customer Analysis.

1 24 (52.17%) Degree
2 22 (47.83%) Analytical Skills
3 21 (45.65%) SQL
4 18 (39.13%) Marketing
5 16 (34.78%) Business Intelligence
6 14 (30.43%) Data Mining
6 14 (30.43%) SAS
6 14 (30.43%) Data Governance
7 13 (28.26%) Analytics
7 13 (28.26%) Project Management
8 12 (26.09%) Microsoft
8 12 (26.09%) MS Office
8 12 (26.09%) MS Excel
8 12 (26.09%) CRM
8 12 (26.09%) Stakeholder Management
8 12 (26.09%) Marketing Strategy
8 12 (26.09%) Customer Insight
9 11 (23.91%) Statistical Modelling
9 11 (23.91%) Stakeholder and Relationship Management
9 11 (23.91%) Teradata
9 11 (23.91%) Retail
9 11 (23.91%) Mathematics
9 11 (23.91%) C
9 11 (23.91%) Customer Intelligence
10 9 (19.57%) Data Visualisation
10 9 (19.57%) Visualisation
11 7 (15.22%) Customer Engagement
12 6 (13.04%) SLA
12 6 (13.04%) Cognos
13 5 (10.87%) Tableau

Customer Analysis
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (30.43%) SAS
2 4 (8.70%) SharePoint
3 1 (2.17%) CMS
3 1 (2.17%) Drupal
3 1 (2.17%) Elasticsearch
3 1 (2.17%) Kentico
Applications
1 12 (26.09%) MS Excel
1 12 (26.09%) MS Office
2 3 (6.52%) SPSS
Business Applications
1 3 (6.52%) SAP Business One
2 1 (2.17%) Magento
Cloud Services
1 2 (4.35%) Google Analytics
Database & Business Intelligence
1 14 (30.43%) Data Mining
2 3 (6.52%) Data Warehouse
2 3 (6.52%) SQL Server
2 3 (6.52%) SQL Server 2012
3 1 (2.17%) Big Data
3 1 (2.17%) BusinessObjects
3 1 (2.17%) GIS
3 1 (2.17%) QlikView
General
1 18 (39.13%) Marketing
2 11 (23.91%) Retail
3 3 (6.52%) Finance
Job Titles
1 31 (67.39%) Analyst
2 19 (41.30%) Customer Analyst
3 14 (30.43%) Insight Analyst
4 11 (23.91%) Data Analyst
4 11 (23.91%) Governance Analyst
5 6 (13.04%) Applications Support
5 6 (13.04%) Applications Support Analyst
5 6 (13.04%) SAS Analyst
5 6 (13.04%) SAS Insight Analyst
5 6 (13.04%) Software Analyst
5 6 (13.04%) Software Support Analyst
5 6 (13.04%) Support Analyst
6 5 (10.87%) Customer Insight Analyst
7 4 (8.70%) Product Manager
8 3 (6.52%) Associate Director
8 3 (6.52%) Service Analyst
9 2 (4.35%) Analytics Manager
9 2 (4.35%) Digital Product Manager
9 2 (4.35%) Mobile Product Manager
9 2 (4.35%) Team Leader
Libraries, Frameworks & Software Standards
1 1 (2.17%) HTML
Miscellaneous
1 22 (47.83%) Analytical Skills
2 11 (23.91%) Mathematics
3 9 (19.57%) Visualisation
4 4 (8.70%) Mobile App
4 4 (8.70%) User Experience
5 2 (4.35%) Statistics
6 1 (2.17%) Digital Media
6 1 (2.17%) Social Media
Operating Systems
1 4 (8.70%) Android
1 4 (8.70%) Apple iOS
Processes & Methodologies
1 16 (34.78%) Business Intelligence
2 14 (30.43%) Data Governance
3 13 (28.26%) Analytics
3 13 (28.26%) Project Management
4 12 (26.09%) CRM
4 12 (26.09%) Customer Insight
4 12 (26.09%) Marketing Strategy
4 12 (26.09%) Stakeholder Management
5 11 (23.91%) Customer Intelligence
5 11 (23.91%) Stakeholder and Relationship Management
5 11 (23.91%) Statistical Modelling
6 9 (19.57%) Data Visualisation
7 7 (15.22%) Customer Engagement
8 4 (8.70%) Android Development
8 4 (8.70%) Data Modelling
8 4 (8.70%) iOS Development
9 3 (6.52%) Customer Analytics
9 3 (6.52%) Presales
10 2 (4.35%) Linear Regression
10 2 (4.35%) Root Cause Analysis
Programming Languages
1 21 (45.65%) SQL
2 11 (23.91%) C
3 3 (6.52%) R
4 1 (2.17%) Python
Qualifications
1 24 (52.17%) Degree
2 1 (2.17%) CIMA
2 1 (2.17%) MBA
2 1 (2.17%) SC Cleared
2 1 (2.17%) Security Cleared
Quality Assurance & Compliance
1 6 (13.04%) SLA
Vendors
1 12 (26.09%) Microsoft
2 11 (23.91%) Teradata
3 6 (13.04%) Cognos
4 5 (10.87%) Tableau
5 4 (8.70%) IBM
6 3 (6.52%) SAP
7 2 (4.35%) Google
7 2 (4.35%) Oracle
8 1 (2.17%) Avaya
8 1 (2.17%) Mapinfo
8 1 (2.17%) Verint
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