The first table below looks at the demand for Customer Analysis skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Analysis over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the England region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Customer Analysis
Rank 851 800 857
Rank change year-on-year
-51 +57
Permanent jobs citing Customer Analysis 18 29 15
As % of all permanent IT jobs located in England 0.016% 0.029% 0.014%
As % of the Processes & Methodologies category 0.020% 0.036% 0.017%
Number of salaries quoted 9 23 15
Average salary £60,000 £35,000 £42,500
Average salary % change year-on-year
+71.43% -17.64%
UK excluding London average salary £57,500 £50,000 £40,000
% change year-on-year
+15.00% +25.00%
Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
87953 80082 86084
As % of all permanent IT jobs located in England 80.43% 78.81% 77.63%
Number of salaries quoted 71376 66038 73828
Average salary £49,000 £47,500 £47,000
Average salary % change year-on-year
+3.15% +1.06%
90% offered a salary of more than £31,250 £30,000 £30,000
10% offered a salary of more than £72,500 £75,000 £72,500
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Customer Analysis
UK

Customer Analysis
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Customer Analysis across the England region as a proportion of the total demand within the Processes & Methodologies category.

Customer Analysis Jobs Demand Trend in England

Customer Analysis
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analysis across the England region.

Customer Analysis Salary Trend in England

Customer Analysis
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Customer Analysis across the England region over the 3 months to 31 July 2014.

Customer Analysis Salary Histogram in England

Customer Analysis
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Analysis within the England region over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -52 7 £60,000 +71.43% 2
North West - 6 £60,000 -
South East -13 4 £45,000 -10.00%
East of England - 2 £36,250 -
Customer Analysis
UK

Customer Analysis
Top 30 Related IT Skills in England

For the 6 months to 31 July 2014, IT jobs across the England region citing Customer Analysis also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Analysis.

1 27 (49.09%) Finance
2 23 (41.82%) Marketing
3 22 (40.00%) SQL
4 19 (34.55%) SAS
4 19 (34.55%) Analytics
5 16 (29.09%) Data Analysis
6 15 (27.27%) Retail
7 12 (21.82%) CRM
8 9 (16.36%) Oracle
8 9 (16.36%) Base SAS
8 9 (16.36%) Propensity Modelling
9 8 (14.55%) Web Analytics
10 6 (10.91%) Mathematics
10 6 (10.91%) SAS Macro
10 6 (10.91%) Campaign Management
10 6 (10.91%) Customer Insight
10 6 (10.91%) Performance Analysis
10 6 (10.91%) MS PowerPoint
10 6 (10.91%) Data Modelling
10 6 (10.91%) Data Mining
10 6 (10.91%) Microsoft
10 6 (10.91%) Customer Intelligence
10 6 (10.91%) CHAID
11 5 (9.09%) SPSS
11 5 (9.09%) Benchmarking
11 5 (9.09%) Project Management
11 5 (9.09%) Stakeholder Management
11 5 (9.09%) Google
11 5 (9.09%) Google Analytics
12 4 (7.27%) Financial Modelling

Customer Analysis
Top Related IT Skills in England by Category

For the 6 months to 31 July 2014, IT jobs across the England region citing Customer Analysis also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Analysis. Up to 20 skills are shown per category.

Application Platforms
1 19 (34.55%) SAS
Applications
1 6 (10.91%) MS PowerPoint
2 5 (9.09%) SPSS
3 2 (3.64%) MS Excel
4 1 (1.82%) MS Office
Business Applications
1 5 (9.09%) Google Analytics
2 4 (7.27%) Oracle CRM
2 4 (7.27%) WebTrends
3 3 (5.45%) Dynamics CRM
3 3 (5.45%) SAP InfiniteInsight
4 1 (1.82%) SAP CO
4 1 (1.82%) Magento
Cloud Services
1 1 (1.82%) SaaS
Communications & Networking
1 3 (5.45%) Wireless
Database & Business Intelligence
1 9 (16.36%) Base SAS
2 6 (10.91%) Data Mining
3 1 (1.82%) Data Warehouse
3 1 (1.82%) BusinessObjects
3 1 (1.82%) SAP BW
3 1 (1.82%) BODI
3 1 (1.82%) SAP Data Services
3 1 (1.82%) SAP HANA
General
1 27 (49.09%) Finance
2 23 (41.82%) Marketing
3 15 (27.27%) Retail
4 4 (7.27%) Financial Institution
4 4 (7.27%) Telecoms
Job Titles
1 33 (60.00%) Analyst
2 15 (27.27%) Senior Analyst
3 11 (20.00%) Data Analyst
4 8 (14.55%) Web Analyst
5 7 (12.73%) Senior Data Analyst
5 7 (12.73%) Customer Analyst
6 6 (10.91%) Portfolio Manager
6 6 (10.91%) Senior Manager
7 4 (7.27%) Insight Analyst
7 4 (7.27%) Product Manager
7 4 (7.27%) Consultant
8 3 (5.45%) Marketing Manager
8 3 (5.45%) CRM Manager
8 3 (5.45%) Product Marketing Manager
9 2 (3.64%) Product Owner
9 2 (3.64%) Senior Insight Analyst
9 2 (3.64%) CRM Analyst
9 2 (3.64%) SQL Developer
9 2 (3.64%) Senior SAP Consultant
9 2 (3.64%) SAP Consultant
Libraries, Frameworks & Software Standards
1 1 (1.82%) .NET
Miscellaneous
1 6 (10.91%) Mathematics
2 3 (5.45%) NGOSS
3 2 (3.64%) Statistics
3 2 (3.64%) GIS
4 1 (1.82%) Computer Science
Operating Systems
1 1 (1.82%) Apple iOS
Processes & Methodologies
1 19 (34.55%) Analytics
2 16 (29.09%) Data Analysis
3 12 (21.82%) CRM
4 9 (16.36%) Propensity Modelling
5 8 (14.55%) Web Analytics
6 6 (10.91%) Campaign Management
6 6 (10.91%) Customer Insight
6 6 (10.91%) Performance Analysis
6 6 (10.91%) Data Modelling
6 6 (10.91%) Customer Intelligence
6 6 (10.91%) CHAID
7 5 (9.09%) Benchmarking
7 5 (9.09%) Project Management
7 5 (9.09%) Stakeholder Management
8 4 (7.27%) Financial Modelling
8 4 (7.27%) Market Research
8 4 (7.27%) E-Commerce
9 3 (5.45%) ITIL
9 3 (5.45%) Quality Management
9 3 (5.45%) Customer Segmentation
Programming Languages
1 22 (40.00%) SQL
2 6 (10.91%) SAS Macro
3 1 (1.82%) Java
3 1 (1.82%) PHP
Qualifications
1 3 (5.45%) Degree
Quality Assurance & Compliance
1 3 (5.45%) SLA
Vendors
1 9 (16.36%) Oracle
2 6 (10.91%) Microsoft
3 5 (9.09%) Google
4 4 (7.27%) ClickTale
4 4 (7.27%) Tealeaf
4 4 (7.27%) Hitwise
5 3 (5.45%) SAP
5 3 (5.45%) Salesforce.com
6 2 (3.64%) Ariba
7 1 (1.82%) Business Objects
7 1 (1.82%) JD Edwards
7 1 (1.82%) Omniture
7 1 (1.82%) ExactTarget
London
Progressive Recruitment
Salary: £35000 - £45000 per annum + competitive
Posted: Yesterday
City, London
Circle Recruitment
Posted: 5 days ago