The table below looks at the statistics for Customer Analysis skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Analysis over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Customer Analysis
Rank 856 814 829
Rank change year-on-year
-42 +15
Permanent jobs citing Customer Analysis 10 50 40
As % of all permanent IT jobs located in England 0.010% 0.049% 0.037%
As % of the Processes & Methodologies category 0.012% 0.060% 0.046%
Number of salaries quoted 5 43 34
Average salary £35,000 £40,500 £65,000
Average salary % change year-on-year
-13.58% -37.69%
90% offered a salary of more than £27,800 £27,500 £35,000
10% offered a salary of more than £41,000 £54,500 £85,000
UK excluding London average salary £35,000 £35,000 £38,500
% change year-on-year
- -9.09%
Customer Analysis
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
86422 83683 86901
As % of all permanent IT jobs located in England 82.28% 81.85% 79.70%
Number of salaries quoted 71808 67811 74641
Average salary £48,500 £47,500 £45,000
Average salary % change year-on-year
+2.10% +5.55%
90% offered a salary of more than £31,500 £30,000 £30,000
10% offered a salary of more than £72,500 £70,000 £75,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Customer Analysis
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Customer Analysis across the England region as a proportion of the total demand within the Processes & Methodologies category.

Customer Analysis Jobs Demand Trend in England

Customer Analysis
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analysis across the England region.

Customer Analysis Salary Trend in England

Customer Analysis
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Customer Analysis across the England region over the 3 months to 19 December 2014.

Customer Analysis Salary Histogram in England

Customer Analysis
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Analysis within the England region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +15 6 £45,000 - 3
South East +3 1 £35,000 -22.22%
South West -30 1 £23,000 -34.28%
East of England - 1 £35,000 -
Yorkshire - 1 £35,000 -
Customer Analysis
UK

Customer Analysis
Top 30 Related IT Skills in England

For the 6 months to 19 December 2014, IT jobs across the England region citing Customer Analysis also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Analysis.

1 24 (70.59%) Analytical Skills
2 17 (50.00%) Analytics
3 16 (47.06%) Data Analysis
3 16 (47.06%) Marketing
4 15 (44.12%) Web Analytics
5 13 (38.24%) MS PowerPoint
5 13 (38.24%) Google
5 13 (38.24%) Google Analytics
6 12 (35.29%) Hitwise
7 10 (29.41%) ClickTale
7 10 (29.41%) Tealeaf
7 10 (29.41%) Market Research
7 10 (29.41%) WebTrends
8 9 (26.47%) SQL
8 9 (26.47%) Microsoft
9 8 (23.53%) Finance
10 7 (20.59%) SAS
11 6 (17.65%) MS Excel
11 6 (17.65%) CRM
12 5 (14.71%) E-Commerce
12 5 (14.71%) Propensity Modelling
13 4 (11.76%) Stakeholder Management
13 4 (11.76%) People Management
13 4 (11.76%) Marketing Strategy
13 4 (11.76%) E-business
13 4 (11.76%) Base SAS
13 4 (11.76%) Data Mining
13 4 (11.76%) Retail
13 4 (11.76%) Degree
14 3 (8.82%) Project Management

Customer Analysis
Top Related IT Skills in England by Category

For the 6 months to 19 December 2014, IT jobs across the England region citing Customer Analysis also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Analysis. Up to 20 skills are shown per category.

Application Platforms
1 7 (20.59%) SAS
Applications
1 13 (38.24%) MS PowerPoint
2 6 (17.65%) MS Excel
3 2 (5.88%) SPSS
4 1 (2.94%) MS Office
Business Applications
1 13 (38.24%) Google Analytics
2 10 (29.41%) WebTrends
3 2 (5.88%) Oracle CRM
3 2 (5.88%) Dynamics CRM
Cloud Services
1 2 (5.88%) SaaS
Communications & Networking
1 1 (2.94%) Internet
Database & Business Intelligence
1 4 (11.76%) Data Mining
1 4 (11.76%) Base SAS
2 1 (2.94%) Relational Database
2 1 (2.94%) SQL Server
2 1 (2.94%) MS Access
2 1 (2.94%) Data Warehouse
2 1 (2.94%) SQL Server Reporting Services
2 1 (2.94%) SQL Server Integration Services
2 1 (2.94%) SQL Server Analysis Services
General
1 16 (47.06%) Marketing
2 8 (23.53%) Finance
3 4 (11.76%) Retail
4 1 (2.94%) Billing
4 1 (2.94%) Advertising
4 1 (2.94%) Publishing
Job Titles
1 23 (67.65%) Analyst
2 12 (35.29%) Web Analyst
3 7 (20.59%) Data Analyst
4 5 (14.71%) Senior Analyst
5 4 (11.76%) Senior Data Analyst
6 3 (8.82%) Market Analyst
6 3 (8.82%) CRM Manager
7 2 (5.88%) Product Owner
7 2 (5.88%) Product Manager
8 1 (2.94%) SQL Developer
8 1 (2.94%) Developer
8 1 (2.94%) Consultant
8 1 (2.94%) Marketing Analyst
8 1 (2.94%) Data Mining Analyst
8 1 (2.94%) CRM Analyst
8 1 (2.94%) Insight Analyst
Miscellaneous
1 24 (70.59%) Analytical Skills
2 2 (5.88%) Statistics
2 2 (5.88%) Mathematics
3 1 (2.94%) Computer Science
3 1 (2.94%) Data Extraction
3 1 (2.94%) Algorithms
3 1 (2.94%) Performance Metrics
3 1 (2.94%) GIS
3 1 (2.94%) Management Information System
3 1 (2.94%) Economics
Processes & Methodologies
1 17 (50.00%) Analytics
2 16 (47.06%) Data Analysis
3 15 (44.12%) Web Analytics
4 10 (29.41%) Market Research
5 6 (17.65%) CRM
6 5 (14.71%) E-Commerce
6 5 (14.71%) Propensity Modelling
7 4 (11.76%) Stakeholder Management
7 4 (11.76%) People Management
7 4 (11.76%) Marketing Strategy
7 4 (11.76%) E-business
8 3 (8.82%) Project Management
8 3 (8.82%) Performance Analysis
9 2 (5.88%) Customer Segmentation
9 2 (5.88%) Customer Insight
9 2 (5.88%) Product Management
9 2 (5.88%) Direct Marketing
9 2 (5.88%) Change Management
9 2 (5.88%) SEO
9 2 (5.88%) Pay per click
Programming Languages
1 9 (26.47%) SQL
Qualifications
1 4 (11.76%) Degree
Vendors
1 13 (38.24%) Google
2 12 (35.29%) Hitwise
3 10 (29.41%) ClickTale
3 10 (29.41%) Tealeaf
4 9 (26.47%) Microsoft
5 2 (5.88%) Ariba
5 2 (5.88%) Salesforce.com
5 2 (5.88%) Oracle
5 2 (5.88%) Sitecore
6 1 (2.94%) IBM
6 1 (2.94%) Infor
6 1 (2.94%) Epiphany
6 1 (2.94%) Omniture
City, London
Timothy James Consulting Ltd
Salary: £45000 - £50000 per annum + On application
Posted: 4 days ago
Hounslow, London
British Airways
Salary: Highly Competitive
Posted: 6 days ago
London
British Airways
Posted: 6 days ago