The first table below looks at the demand for Customer Analysis skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Analysis over the 3 months to 23 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the England region.

Location
3 months to
23 Apr 2014
Same period 2013 Same period 2012
Customer Analysis
Rank 844 830 854
Rank change year-on-year
-14 +24
Permanent jobs citing Customer Analysis 43 24 39
As % of all permanent IT jobs located in England 0.038% 0.023% 0.033%
As % of the Processes & Methodologies category 0.047% 0.029% 0.043%
Number of salaries quoted 32 12 35
Average salary £50,000 £35,375 £40,000
Average salary % change year-on-year
+41.34% -11.56%
UK excluding London average salary £35,000 £35,000 £29,250
% change year-on-year
- +19.65%
Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
91395 83053 90383
As % of all permanent IT jobs located in England 80.43% 78.92% 76.78%
Number of salaries quoted 74157 68986 77349
Average salary £47,500 £46,000 £47,500
Average salary % change year-on-year
+3.26% -3.15%
90% offered a salary of more than £30,500 £30,000 £30,000
10% offered a salary of more than £72,500 £75,000 £70,000
UK excluding London average salary £42,500 £40,000 £41,000
% change year-on-year
+6.25% -2.43%
Customer Analysis
UK

Customer Analysis
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Customer Analysis across the England region as a proportion of the total demand within the Processes & Methodologies category.

Customer Analysis Jobs Demand Trend in England

Customer Analysis
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analysis across the England region.

Customer Analysis Salary Trend in England

Customer Analysis
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Customer Analysis across the England region over the 3 months to 23 April 2014.

Customer Analysis Salary Histogram in England

Customer Analysis
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Analysis within the England region over the 3 months to 23 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
London -22 34 £50,000 +39.86%
East of England -7 3 £35,000 -30.00%
South West -13 3 £42,500 +21.42% 1
East Midlands - 1 £37,000 -
Customer Analysis
UK

Customer Analysis
Top 30 Related IT Skills in England

For the 6 months to 23 April 2014, IT jobs across the England region citing Customer Analysis also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Analysis.

1 54 (59.34%) Finance
2 49 (53.85%) SAS
3 45 (49.45%) Analytics
4 44 (48.35%) SQL
5 35 (38.46%) Marketing
6 25 (27.47%) Retail
7 20 (21.98%) Customer Insight
8 18 (19.78%) CRM
9 17 (18.68%) CHAID
9 17 (18.68%) Base SAS
10 16 (17.58%) SAS Macro
11 14 (15.38%) Data Analysis
12 13 (14.29%) SPSS
12 13 (14.29%) Propensity Modelling
13 12 (13.19%) Data Modelling
13 12 (13.19%) Mathematics
14 11 (12.09%) Statistics
15 10 (10.99%) Oracle
15 10 (10.99%) Project Management
16 9 (9.89%) Retail Banking
16 9 (9.89%) Banking
16 9 (9.89%) Logistic Regression
16 9 (9.89%) Degree
16 9 (9.89%) Predictive Modelling
17 8 (8.79%) Campaign Management
17 8 (8.79%) Data Warehouse
18 7 (7.69%) Telecoms
18 7 (7.69%) MS PowerPoint
19 6 (6.59%) KXEN
19 6 (6.59%) Lean Six Sigma

Customer Analysis
Top Related IT Skills in England by Category

For the 6 months to 23 April 2014, IT jobs across the England region citing Customer Analysis also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Analysis. Up to 20 skills are shown per category.

Application Platforms
1 49 (53.85%) SAS
Applications
1 13 (14.29%) SPSS
2 7 (7.69%) MS PowerPoint
3 6 (6.59%) MS Visio
4 3 (3.30%) FastStats
5 1 (1.10%) MS Excel
Business Applications
1 1 (1.10%) Oracle CRM
1 1 (1.10%) SAP CO
1 1 (1.10%) Magento
Communications & Networking
1 3 (3.30%) Wireless
2 1 (1.10%) GSM
2 1 (1.10%) VoIP
Database & Business Intelligence
1 17 (18.68%) Base SAS
2 8 (8.79%) Data Warehouse
3 5 (5.49%) Big Data
4 3 (3.30%) Relational Database
4 3 (3.30%) SQL Server Integration Services
4 3 (3.30%) Data Mining
4 3 (3.30%) SQL Server
4 3 (3.30%) Crystal Reports
4 3 (3.30%) SQL Server Reporting Services
5 2 (2.20%) Oracle Reports
6 1 (1.10%) BODI
6 1 (1.10%) BusinessObjects
6 1 (1.10%) SAP BW
6 1 (1.10%) SAP Data Services
6 1 (1.10%) SAP HANA
General
1 54 (59.34%) Finance
2 35 (38.46%) Marketing
3 25 (27.47%) Retail
4 9 (9.89%) Retail Banking
4 9 (9.89%) Banking
5 7 (7.69%) Telecoms
6 4 (4.40%) Financial Institution
7 3 (3.30%) Aerospace
7 3 (3.30%) Military
Job Titles
1 61 (67.03%) Analyst
2 29 (31.87%) Customer Analyst
3 26 (28.57%) Senior Analyst
4 18 (19.78%) Senior Manager
5 16 (17.58%) Portfolio Manager
6 13 (14.29%) Insight Analyst
7 11 (12.09%) Data Analyst
8 6 (6.59%) Senior Data Analyst
9 5 (5.49%) Web Analyst
10 4 (4.40%) Customer Insight Analyst
11 3 (3.30%) Senior Insight Analyst
11 3 (3.30%) Data Scientist
11 3 (3.30%) Marketing Analyst
11 3 (3.30%) Product Marketing Manager
11 3 (3.30%) Marketing Manager
11 3 (3.30%) SQL Database Developer
11 3 (3.30%) Database Developer
11 3 (3.30%) SQL Developer
11 3 (3.30%) SQL DBA
11 3 (3.30%) Product Manager
Libraries, Frameworks & Software Standards
1 4 (4.40%) .NET
2 3 (3.30%) Web Services
Miscellaneous
1 12 (13.19%) Mathematics
2 11 (12.09%) Statistics
3 3 (3.30%) NGOSS
3 3 (3.30%) Economics
3 3 (3.30%) Computer Science
3 3 (3.30%) Enterprise Software
4 2 (2.20%) Data Extraction
4 2 (2.20%) Physics
4 2 (2.20%) Psychology
5 1 (1.10%) GIS
Operating Systems
1 1 (1.10%) Apple iOS
Processes & Methodologies
1 45 (49.45%) Analytics
2 20 (21.98%) Customer Insight
3 18 (19.78%) CRM
4 17 (18.68%) CHAID
5 14 (15.38%) Data Analysis
6 13 (14.29%) Propensity Modelling
7 12 (13.19%) Data Modelling
8 10 (10.99%) Project Management
9 9 (9.89%) Logistic Regression
9 9 (9.89%) Predictive Modelling
10 8 (8.79%) Campaign Management
11 6 (6.59%) Root Cause Analysis
11 6 (6.59%) Data Governance
11 6 (6.59%) Lean Six Sigma
11 6 (6.59%) Use Case
11 6 (6.59%) Six Sigma
12 5 (5.49%) Benchmarking
12 5 (5.49%) ITIL
12 5 (5.49%) Resource Management
12 5 (5.49%) Data Analytics
Programming Languages
1 44 (48.35%) SQL
2 16 (17.58%) SAS Macro
3 4 (4.40%) PHP
4 3 (3.30%) Delphi
4 3 (3.30%) VB
5 2 (2.20%) PL/SQL
6 1 (1.10%) Java
Qualifications
1 9 (9.89%) Degree
Quality Assurance & Compliance
1 3 (3.30%) SLA
Vendors
1 10 (10.99%) Oracle
2 6 (6.59%) KXEN
3 4 (4.40%) Microsoft
4 3 (3.30%) SmartFocus
4 3 (3.30%) SAP
4 3 (3.30%) Alterian
5 1 (1.10%) Cognos
5 1 (1.10%) Business Objects
5 1 (1.10%) JD Edwards
Bristol, Avon
Experis IT
Salary: £40000.00 - £45000.00 per annum
Posted: 5 days ago