The table below looks at the statistics for Customer Analysis skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Analysis over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Customer Analysis
Rank 853 823 853
Rank change year-on-year
-30 +30
Permanent jobs citing Customer Analysis 21 26 25
As % of all permanent IT jobs located in England 0.020% 0.026% 0.023%
As % of the Processes & Methodologies category 0.024% 0.033% 0.029%
Number of salaries quoted 10 20 25
Average salary £60,000 £35,000 £42,500
Average salary % change year-on-year
+71.43% -17.64%
UK excluding London average salary £60,000 £50,000 £43,750
% change year-on-year
+20.00% +14.28%
Customer Analysis
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
86622 79074 86078
As % of all permanent IT jobs located in England 80.79% 79.56% 78.05%
Number of salaries quoted 69670 65308 73601
Average salary £48,500 £47,500 £47,000
Average salary % change year-on-year
+2.10% +1.06%
90% offered a salary of more than £31,000 £30,000 £30,000
10% offered a salary of more than £72,500 £75,000 £72,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Customer Analysis
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Customer Analysis across the England region as a proportion of the total demand within the Processes & Methodologies category.

Customer Analysis Jobs Demand Trend in England

Customer Analysis
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analysis across the England region.

Customer Analysis Salary Trend in England

Customer Analysis
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Customer Analysis across the England region over the 3 months to 28 August 2014.

Customer Analysis Salary Histogram in England

Customer Analysis
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Analysis within the England region over the 3 months to 28 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -12 10 £50,000 +48.14% 2
North West - 6 £60,000 -
South East -29 5 £45,000 -10.00% 1
East of England - 1 £37,500 -
Customer Analysis
UK

Customer Analysis
Top 30 Related IT Skills in England

For the 6 months to 28 August 2014, IT jobs across the England region citing Customer Analysis also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Analysis.

1 22 (47.83%) Finance
1 22 (47.83%) Marketing
2 18 (39.13%) SQL
3 16 (34.78%) Analytics
4 14 (30.43%) SAS
4 14 (30.43%) Data Analysis
5 9 (19.57%) Retail
5 9 (19.57%) Web Analytics
5 9 (19.57%) CRM
6 7 (15.22%) Data Mining
6 7 (15.22%) MS PowerPoint
6 7 (15.22%) Propensity Modelling
6 7 (15.22%) Base SAS
7 6 (13.04%) Mathematics
7 6 (13.04%) Google Analytics
7 6 (13.04%) Customer Insight
7 6 (13.04%) Google
7 6 (13.04%) Stakeholder Management
7 6 (13.04%) Oracle
7 6 (13.04%) Project Management
7 6 (13.04%) Customer Intelligence
7 6 (13.04%) Microsoft
8 5 (10.87%) WebTrends
8 5 (10.87%) SPSS
8 5 (10.87%) ClickTale
8 5 (10.87%) Tealeaf
8 5 (10.87%) Hitwise
8 5 (10.87%) Market Research
9 4 (8.70%) Marketing Strategy
9 4 (8.70%) Oracle CRM

Customer Analysis
Top Related IT Skills in England by Category

For the 6 months to 28 August 2014, IT jobs across the England region citing Customer Analysis also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Analysis. Up to 20 skills are shown per category.

Application Platforms
1 14 (30.43%) SAS
Applications
1 7 (15.22%) MS PowerPoint
2 5 (10.87%) SPSS
3 2 (4.35%) MS Excel
4 1 (2.17%) MS Office
Business Applications
1 6 (13.04%) Google Analytics
2 5 (10.87%) WebTrends
3 4 (8.70%) Oracle CRM
4 3 (6.52%) Dynamics CRM
4 3 (6.52%) SAP InfiniteInsight
5 1 (2.17%) Magento
Cloud Services
1 2 (4.35%) SaaS
Communications & Networking
1 3 (6.52%) Wireless
2 1 (2.17%) Internet
Database & Business Intelligence
1 7 (15.22%) Data Mining
1 7 (15.22%) Base SAS
General
1 22 (47.83%) Finance
1 22 (47.83%) Marketing
2 9 (19.57%) Retail
3 4 (8.70%) Financial Institution
4 2 (4.35%) Telecoms
5 1 (2.17%) Billing
5 1 (2.17%) Advertising
Job Titles
1 27 (58.70%) Analyst
2 10 (21.74%) Senior Analyst
2 10 (21.74%) Data Analyst
3 6 (13.04%) Web Analyst
4 5 (10.87%) Product Manager
4 5 (10.87%) Senior Data Analyst
5 4 (8.70%) Insight Analyst
5 4 (8.70%) Customer Analyst
6 3 (6.52%) Senior Manager
6 3 (6.52%) Product Marketing Manager
6 3 (6.52%) Marketing Manager
6 3 (6.52%) Portfolio Manager
6 3 (6.52%) CRM Manager
7 2 (4.35%) CRM Analyst
7 2 (4.35%) Senior Insight Analyst
7 2 (4.35%) Product Owner
7 2 (4.35%) SQL Developer
7 2 (4.35%) Developer
7 2 (4.35%) Consultant
8 1 (2.17%) Account Manager
Libraries, Frameworks & Software Standards
1 1 (2.17%) .NET
Miscellaneous
1 6 (13.04%) Mathematics
2 3 (6.52%) Statistics
2 3 (6.52%) NGOSS
3 2 (4.35%) GIS
4 1 (2.17%) Economics
4 1 (2.17%) Data Extraction
4 1 (2.17%) Computer Science
Operating Systems
1 1 (2.17%) Apple iOS
Processes & Methodologies
1 16 (34.78%) Analytics
2 14 (30.43%) Data Analysis
3 9 (19.57%) Web Analytics
3 9 (19.57%) CRM
4 7 (15.22%) Propensity Modelling
5 6 (13.04%) Customer Insight
5 6 (13.04%) Stakeholder Management
5 6 (13.04%) Project Management
5 6 (13.04%) Customer Intelligence
6 5 (10.87%) Market Research
7 4 (8.70%) Marketing Strategy
7 4 (8.70%) E-Commerce
7 4 (8.70%) Data Modelling
8 3 (6.52%) B2B
8 3 (6.52%) ITIL
8 3 (6.52%) CHAID
8 3 (6.52%) Quality Management
8 3 (6.52%) eTOM
8 3 (6.52%) Campaign Management
8 3 (6.52%) Campaign Analysis
Programming Languages
1 18 (39.13%) SQL
2 3 (6.52%) SAS Macro
3 1 (2.17%) Java
3 1 (2.17%) PHP
Qualifications
1 4 (8.70%) Degree
Quality Assurance & Compliance
1 3 (6.52%) SLA
Vendors
1 6 (13.04%) Google
1 6 (13.04%) Oracle
1 6 (13.04%) Microsoft
2 5 (10.87%) ClickTale
2 5 (10.87%) Tealeaf
2 5 (10.87%) Hitwise
3 3 (6.52%) Salesforce.com
4 2 (4.35%) Ariba
5 1 (2.17%) SAP
5 1 (2.17%) JD Edwards
5 1 (2.17%) Omniture
5 1 (2.17%) ExactTarget
Sheffield, South Yorkshire
Head Resourcing
Salary: £25000 - £35000 per annum + comprehensive benefits package
Posted: 5 hours ago
City, London
Circle Recruitment
Posted: 2 days ago
London
Argyll Scott
Salary: £35000 - £42000 per annum + Benefits
Posted: 2 days ago
Bristol
Modern Business Solutions
Salary: £40000 per annum + Pension, Health, Bonus
Posted: 6 days ago
Surrey
Progressive Recruitment
Salary: £35000 - £52000 per annum + Benefits
Posted: 15 days ago