The first table below looks at the demand for the Customer Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Analyst in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Customer Analyst
Rank 778 805 756
Rank change year-on-year
+27 -49
Permanent jobs requiring a Customer Analyst 58 55 114
As % of all permanent IT jobs located in England 0.058% 0.049% 0.096%
As % of the Job Titles category 0.061% 0.051% 0.101%
Number of salaries quoted 46 45 95
Average salary £41,250 £35,000 £31,500
Average salary % change year-on-year
+17.85% +11.11%
90% offered a salary of more than £19,175 £19,000 £21,000
10% offered a salary of more than £50,000 £45,000 £47,500
UK excluding London average salary £22,000 £25,000 £29,000
% change year-on-year
-12.00% -13.79%
All Job Titles
England
Permanent IT job ads with a match in the
Job Titles category
95030 107492 112528
As % of all permanent IT jobs located in England 94.41% 94.80% 94.28%
Number of salaries quoted 79926 92829 95737
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £27,000 £27,500 £26,500
10% offered a salary of more than £67,500 £72,500 £70,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Customer Analyst
UK

Customer Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Customer Analyst across the England region as a proportion of the total demand within the Job Titles category.

England Customer Analyst Jobs Demand Trend

Customer Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analyst across the England region.

England Customer Analyst Salary Trend

Customer Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Analyst across the England region over the 3 months to 23 May 2013.

England Customer Analyst Salary Histogram

Customer Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Analyst within the England region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
London +47 35 £45,000 +25.00%
South East -2 7 £19,350 -44.71%
South West +7 5 £36,000 +89.47%
North West -9 5 £27,500 +71.87%
East Midlands -4 3 £38,500 +26.22%
East of England +9 2 £19,750 -8.13%
West Midlands -21 1 £19,000 -9.52%
Customer Analyst
UK

Customer Analyst
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the England region that cited Customer Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Analyst in their job title.

1 65 (56.52%) Customer Insight
2 56 (48.70%) SAS
3 50 (43.48%) Degree
4 46 (40.00%) Marketing
5 41 (35.65%) Analytics
6 39 (33.91%) SQL
7 31 (26.96%) Microsoft
7 31 (26.96%) SPSS
8 28 (24.35%) Statistics
8 28 (24.35%) Mathematics
9 25 (21.74%) Data Mining
10 24 (20.87%) MS Excel
11 21 (18.26%) Retail
12 17 (14.78%) Finance
13 13 (11.30%) Web Analytics
14 11 (9.565%) Games
14 11 (9.565%) Statistical Modelling
15 10 (8.696%) Base SAS
15 10 (8.696%) Statistical Analysis
15 10 (8.696%) Data Analysis
15 10 (8.696%) JavaScript
16 9 (7.826%) XML
16 9 (7.826%) ITIL
16 9 (7.826%) Omniture
16 9 (7.826%) Google
16 9 (7.826%) Tealeaf
16 9 (7.826%) Google Analytics
17 8 (6.957%) Email Marketing
17 8 (6.957%) Banking
17 8 (6.957%) HTML

Customer Analyst
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the England region that cited Customer Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 9 (7.826%) XML
2 8 (6.957%) HTML
3 7 (6.087%) Regular Expression
4 3 (2.609%) Web Services
5 2 (1.739%) .NET
5 2 (1.739%) ASP.NET
6 1 (0.870%) Apache Flex
6 1 (0.870%) .NET Framework
6 1 (0.870%) SOAP
Application Platforms
1 56 (48.70%) SAS
2 2 (1.739%) SharePoint
3 1 (0.870%) Exchange Server 2007
3 1 (0.870%) IIS
3 1 (0.870%) MS Exchange
Applications
1 31 (26.96%) SPSS
2 24 (20.87%) MS Excel
3 7 (6.087%) MS Office
4 3 (2.609%) MS PowerPoint
Business Applications
1 9 (7.826%) Google Analytics
2 7 (6.087%) WebTrends
3 3 (2.609%) Dynamics CRM
4 2 (1.739%) Dynamics AX
5 1 (0.870%) Summit
Communications & Networking
1 6 (5.217%) HTTP
2 5 (4.348%) TCP/IP
3 4 (3.478%) DNS
3 4 (3.478%) DHCP
3 4 (3.478%) LAN
3 4 (3.478%) WAN
3 4 (3.478%) Firewall
4 1 (0.870%) Internet
4 1 (0.870%) POP3
4 1 (0.870%) SMTP
Database & Business Intelligence
1 25 (21.74%) Data Mining
2 10 (8.696%) Base SAS
3 5 (4.348%) Data Warehouse
3 5 (4.348%) SQL Server
4 3 (2.609%) Oracle BI EE
4 3 (2.609%) Crystal Reports
5 2 (1.739%) MySQL
5 2 (1.739%) ProClarity
5 2 (1.739%) SQL Server Analysis Services
5 2 (1.739%) Big Data
6 1 (0.870%) SAS Enterprise Guide
6 1 (0.870%) SQL Server 2008
6 1 (0.870%) SQL Server Integration Services
6 1 (0.870%) Microsoft Analysis Services
6 1 (0.870%) SQL Server Reporting Services
6 1 (0.870%) SQL Server 2005
Development Applications
1 1 (0.870%) FogBugz
General
1 46 (40.00%) Marketing
2 21 (18.26%) Retail
3 17 (14.78%) Finance
4 11 (9.565%) Games
5 8 (6.957%) Banking
6 4 (3.478%) Telecoms
7 2 (1.739%) Billing
7 2 (1.739%) Financial Institution
7 2 (1.739%) Law
8 1 (0.870%) Arabic Language
8 1 (0.870%) Dutch Language
8 1 (0.870%) German Language
8 1 (0.870%) Swahili Language
8 1 (0.870%) Advertising
8 1 (0.870%) Local Government
8 1 (0.870%) Pharmaceutical
Miscellaneous
1 28 (24.35%) Statistics
1 28 (24.35%) Mathematics
2 6 (5.217%) FMCG
3 3 (2.609%) Economics
4 1 (0.870%) Visualisation
4 1 (0.870%) Social Media
4 1 (0.870%) Social Gaming
4 1 (0.870%) CMDB
4 1 (0.870%) Blackberry
Operating Systems
1 5 (4.348%) Windows
2 2 (1.739%) Linux
2 2 (1.739%) Windows Server 2003
3 1 (0.870%) Windows Vista
3 1 (0.870%) Windows Server 2008
3 1 (0.870%) Windows XP
3 1 (0.870%) UNIX
Processes & Methodologies
1 65 (56.52%) Customer Insight
2 41 (35.65%) Analytics
3 13 (11.30%) Web Analytics
4 11 (9.565%) Statistical Modelling
5 10 (8.696%) Statistical Analysis
5 10 (8.696%) Data Analysis
6 9 (7.826%) ITIL
7 8 (6.957%) Email Marketing
8 7 (6.087%) Business Intelligence
8 7 (6.087%) Agile Software Development
8 7 (6.087%) Customer Analysis
9 6 (5.217%) Customer Analytics
9 6 (5.217%) Direct Marketing
9 6 (5.217%) Stakeholder Management
9 6 (5.217%) CRM
9 6 (5.217%) E-Commerce
10 4 (3.478%) CHAID
10 4 (3.478%) Marketing Analytics
11 3 (2.609%) Marketing Strategy
11 3 (2.609%) Predictive Modelling
Programming Languages
1 39 (33.91%) SQL
2 10 (8.696%) JavaScript
3 4 (3.478%) VBA
4 3 (2.609%) R
4 3 (2.609%) T-SQL
5 2 (1.739%) PL/SQL
6 1 (0.870%) SAS Macro
6 1 (0.870%) VB
6 1 (0.870%) PHP
6 1 (0.870%) C
6 1 (0.870%) C#
Qualifications
1 50 (43.48%) Degree
2 4 (3.478%) CCNA
2 4 (3.478%) Cisco Certification
3 1 (0.870%) SC Cleared
3 1 (0.870%) Security Cleared
3 1 (0.870%) Network+ Certification
3 1 (0.870%) A+ Certification
3 1 (0.870%) ITIL Certification
Quality Assurance & Compliance
1 8 (6.957%) SLA
2 1 (0.870%) ISO/IEC 27001
2 1 (0.870%) ISO 9001
System Software
1 2 (1.739%) Active Directory
2 1 (0.870%) VMware Infrastructure
2 1 (0.870%) Terminal Server
Systems Management
1 2 (1.739%) Foglight
Vendors
1 31 (26.96%) Microsoft
2 9 (7.826%) Omniture
2 9 (7.826%) Google
2 9 (7.826%) Tealeaf
3 8 (6.957%) Business Objects
4 7 (6.087%) Coremetrics
5 5 (4.348%) Cognos
6 4 (3.478%) Cisco
7 3 (2.609%) Unica
7 3 (2.609%) MicroStrategy
7 3 (2.609%) Citrix
7 3 (2.609%) Oracle
8 2 (1.739%) ION Trading
8 2 (1.739%) Epiphany
9 1 (0.870%) VMware
9 1 (0.870%) KXEN
9 1 (0.870%) Sage
9 1 (0.870%) IBM
9 1 (0.870%) Adobe
Bedford, Bedfordshire
Our customer is a highly regarded international software company based just outside Milton Keynes. They are currently undergoing substantial growth supported by a dynamic focus on emerging software...
TD Group
Salary: Highly competitive package
Posted: 17 May 2013
London
The role of the Customer Insight Analyst will involve: * Provide an understanding of customer data using statistical analysis techniques... * Use of SQL to manipulate and interpret data and...
Salary: £35000 - £55000 per annum
Posted: 4 May 2013
London
The role of the Customer Insight Analyst will involve: * Provide an understanding of customer data using statistical analysis techniques... * Use of SAS and SQL to manipulate and interpret...
Salary: £35000 - £45000 per annum
Posted: 15 May 2013
London
Role: Customer Insight Analyst - SAS/SQLLocation: LondonSalary: to £27,000 plus bonus and benefitsThis is a great opportunity to join one of the most successful, independent, award winning...
Aspire Data Recruitment
Salary: 27000
Posted: 25 April 2013
London
Role: Customer Insight Analyst - SAS/SQLLocation: LondonSalary: to £27,000 plus bonus and benefitsThis is a great opportunity to join one of the most successful, independent, award winning...
Aspire Data Recruitment
Salary: GBP0 to GBP27000 per annum
Posted: 2 May 2013
London
Role: Customer Insight Analyst - SAS / SQLLocation: LondonSalary: to £27,000 plus bonus and benefitsThis is a great opportunity to join one of the most successful, independent, award winning...
Aspire Data Recruitment
Salary: GBP0 to GBP27000 per annum + Benefits: Bonus and benefits
Posted: 9 May 2013
London
We require someone who has a minimum of one years experience working in a customer support capacity within a services environment. You will be very SLA aware. This...
ARC IT Recruitment Ltd
Salary: £22000 Per Annum
Posted: 21 May 2013
City of London
They've been rapidly growing in both customer base, markets and territories too which in turn is fueling their need for additional full-time analytics support. - Are you...
Progressive Recruitment
Salary: £40000 - £61000 per annum
Posted: 15 May 2013
City of London
They've been rapidly growing in both customer base, markets and territories too which in turn is fueling their need for additional full-time analytics support. - Are you...
Progressive Recruitment
Salary: £40000 - £60000 per annum + plus bonus and benefits
Posted: 15 May 2013
Greater Manchester, North West
SAS Customer Behaviour Analyst... Statistical modelling; data mining; customer relationship; direct marketing; SAS; SQL; Unica; SPSS. Overview A rare and fantastic opportunity for a Customer Insight Analyst to...
Salary: £25000 - £30000 per annum + excellent benefits package
Posted: 12 May 2013
City of London
They've been rapidly growing in both customer base, markets and territories too which in turn is fueling their need for additional full-time analytics support. - Are you...
Progressive Recruitment
Salary: £40000 - £60000 per annum
Posted: 15 May 2013
City of London
Senior Analyst - SAS/SPSS/RThis role will fit into a 60-strong analytics department operating across the company.The role of Senior Analyst in the team will involve...
Salary: £30000 - £55000 per annum + bonus
Posted: 14 May 2013
City, London
To do that in this role, you'll need expertise in compliance, marketing and data analysis, plus a detailed knowledge of the Financial Services Authority (FSA) regulatory framework...
Barclays
Salary: Competitive + excellent benefits
Posted: 16 May 2013
City of London
To do that in this role, you'll need expertise in compliance, marketing and data analysis, plus a detailed knowledge of the Financial Services Authority (FSA) regulatory framework...
BARCLAYS
Salary: Competitive + excellent benefits
Posted: 23 May 2013
Chesterfield, East Midlands
Royal Mail Group is changing fast and you could be at the heart of that change. Our growing team of technology specialists is helping to build a new...
Salary: Excellent Salary & Benefits
Posted: 23 May 2013
Gloucester, South West
Job Title: Senior Customer Data Processing Analyst Location: GloucesterSalary: to £35,000 plus bonus and benefitsThe Senior Analyst will provide process management and stakeholder engagement capabilities in support...
Aspire Data Recruitment
Salary: 35000
Posted: 2 May 2013
London
Statistics, Economics, Operations Research, Maths Role requirements: Experience in a similar role Experience of applying statistical and related analytical techniques Ability to explain statistical techniques to a non...
Salt
Salary: £20000 - £25000 per annum + benefits
Posted: 18 May 2013
Exeter, South West
Assess business impact of IT Incidents and accurately assign SLA and follow escalation procedures as directed... To work under the direction of the CSC Manager and CSC Team...
Capita Resourcing
Salary: £18499.00 - £18500.00 per annum
Posted: 23 May 2013
Exeter, Devon
Assess business impact of IT Incidents and accurately assign SLA and follow escalation procedures as directed... To work under the direction of the CSC Manager and CSC Team...
Capita Resourcing - Jobs at Capita
Salary: £18499.00 - £18500.00 per annum
Posted: 22 May 2013