The table below looks at the statistics for the Customer Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Analyst in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Customer Analyst
Rank 821 787 828
Rank change year-on-year
-34 +41
Permanent jobs requiring a Customer Analyst 52 65 63
As % of all permanent IT jobs located in England 0.049% 0.065% 0.057%
As % of the Job Titles category 0.052% 0.069% 0.060%
Number of salaries quoted 45 55 47
Average salary £22,000 £26,000 £30,000
Average salary % change year-on-year
-15.38% -13.33%
90% offered a salary of more than £17,100 £21,000 £21,000
10% offered a salary of more than £39,000 £53,000 £45,500
UK excluding London average salary £21,500 £25,500 £27,500
% change year-on-year
-15.68% -7.27%
Customer Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
100671 93884 105537
As % of all permanent IT jobs located in England 94.40% 94.28% 95.26%
Number of salaries quoted 82315 78929 90739
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Customer Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Customer Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Customer Analyst Jobs Demand Trend in England

Customer Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analyst across the England region.

Customer Analyst Salary Trend in England

Customer Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Customer Analyst across the England region over the 3 months to 23 September 2014.

Customer Analyst Salary Histogram in England

Customer Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Analyst within the England region over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -18 16 £25,500 +9.09% 2
East Midlands -3 12 £21,000 +29.23% 1
North West -10 9 £16,500 -7.04%
London -12 9 £40,000 +14.28% 3
West Midlands -13 3 £21,500 -18.86% 1
East of England -14 3 £22,000 -15.38% 2
Customer Analyst
UK

Customer Analyst
Top 30 Related IT Skills in England

For the 6 months to 23 September 2014, IT jobs across the England region that cited Customer Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Analyst in their job title.

1 43 (43.43%) Analytical Skills
2 40 (40.40%) SQL
3 34 (34.34%) Finance
4 31 (31.31%) Marketing
5 30 (30.30%) Customer Insight
6 27 (27.27%) SAS
7 20 (20.20%) Analytics
7 20 (20.20%) Data Analysis
8 18 (18.18%) Degree
9 12 (12.12%) Mathematics
10 11 (11.11%) Oracle
10 11 (11.11%) ITIL
10 11 (11.11%) Retail
11 10 (10.10%) Statistics
11 10 (10.10%) MS Office
11 10 (10.10%) SQL Server
11 10 (10.10%) T-SQL
11 10 (10.10%) VB
11 10 (10.10%) Microsoft
12 9 (9.09%) .NET
12 9 (9.09%) MySQL
12 9 (9.09%) ASP.NET
12 9 (9.09%) C#
12 9 (9.09%) Operations Research
12 9 (9.09%) Direct Marketing
12 9 (9.09%) German Language
12 9 (9.09%) Oracle Database
13 8 (8.08%) Marketing Strategy
13 8 (8.08%) Stakeholder Engagement
13 8 (8.08%) Economics

Customer Analyst
Top Related IT Skills in England by Category

For the 6 months to 23 September 2014, IT jobs across the England region that cited Customer Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (27.27%) SAS
2 8 (8.08%) IIS
3 1 (1.01%) MS Exchange
3 1 (1.01%) Exchange Server 2010
3 1 (1.01%) Exchange Server 2013
Applications
1 10 (10.10%) MS Office
2 6 (6.06%) MS Excel
3 3 (3.03%) SPSS
4 2 (2.02%) S-PLUS
5 1 (1.01%) MS PowerPoint
5 1 (1.01%) FastStats
Business Applications
1 2 (2.02%) Google Analytics
2 1 (1.01%) Dynamics CRM
Communications & Networking
1 3 (3.03%) TCP/IP
1 3 (3.03%) Internet
Database & Business Intelligence
1 10 (10.10%) SQL Server
2 9 (9.09%) MySQL
2 9 (9.09%) Oracle Database
3 6 (6.06%) Data Mining
4 4 (4.04%) Data Warehouse
5 2 (2.02%) Crystal Reports
5 2 (2.02%) SQL Server Analysis Services
6 1 (1.01%) Base SAS
6 1 (1.01%) SAS Enterprise Guide
6 1 (1.01%) Big Data
6 1 (1.01%) QlikView
6 1 (1.01%) Cognos Report Studio
General
1 34 (34.34%) Finance
2 31 (31.31%) Marketing
3 11 (11.11%) Retail
4 9 (9.09%) German Language
5 7 (7.07%) French Language
6 6 (6.06%) Games
7 4 (4.04%) Banking
7 4 (4.04%) Spanish Language
7 4 (4.04%) Italian Language
8 3 (3.03%) Telecoms
9 2 (2.02%) Japanese Language
9 2 (2.02%) Polish Language
9 2 (2.02%) Portuguese Language
9 2 (2.02%) Turkish Language
10 1 (1.01%) Pharmaceutical
10 1 (1.01%) Law
10 1 (1.01%) Retail Banking
Libraries, Frameworks & Software Standards
1 9 (9.09%) .NET
1 9 (9.09%) ASP.NET
Miscellaneous
1 43 (43.43%) Analytical Skills
2 12 (12.12%) Mathematics
3 10 (10.10%) Statistics
4 8 (8.08%) Economics
5 6 (6.06%) Management Information System
6 3 (3.03%) Credit Risk
6 3 (3.03%) Visualisation
7 2 (2.02%) Hedge funds
7 2 (2.02%) Online Games
7 2 (2.02%) Foreign Exchange (FX)
8 1 (1.01%) NHS
8 1 (1.01%) Computer Science
Operating Systems
1 7 (7.07%) Windows
2 5 (5.05%) Windows 7
3 4 (4.04%) Windows Server 2008
4 3 (3.03%) Windows Server 2003
4 3 (3.03%) Windows Vista
Processes & Methodologies
1 30 (30.30%) Customer Insight
2 20 (20.20%) Analytics
2 20 (20.20%) Data Analysis
3 11 (11.11%) ITIL
4 9 (9.09%) Operations Research
4 9 (9.09%) Direct Marketing
5 8 (8.08%) Project Management
5 8 (8.08%) Marketing Strategy
5 8 (8.08%) Stakeholder Engagement
6 7 (7.07%) CRM
7 6 (6.06%) Time Management
7 6 (6.06%) Business Analysis
7 6 (6.06%) Statistical Modelling
8 5 (5.05%) E-Commerce
9 4 (4.04%) Business Intelligence
9 4 (4.04%) ITSM
9 4 (4.04%) Business Development
9 4 (4.04%) User Stories
9 4 (4.04%) Customer Analytics
9 4 (4.04%) Campaign Analysis
Programming Languages
1 40 (40.40%) SQL
2 10 (10.10%) T-SQL
2 10 (10.10%) VB
3 9 (9.09%) C#
4 5 (5.05%) C
5 3 (3.03%) MATLAB
6 2 (2.02%) R
7 1 (1.01%) JavaScript
7 1 (1.01%) PowerHouse
Qualifications
1 18 (18.18%) Degree
2 7 (7.07%) SC Cleared
2 7 (7.07%) Security Cleared
3 3 (3.03%) ITIL Foundation Certificate
4 1 (1.01%) ITIL Certification
Quality Assurance & Compliance
1 8 (8.08%) SLA
System Software
1 1 (1.01%) Active Directory
Vendors
1 11 (11.11%) Oracle
2 10 (10.10%) Microsoft
3 8 (8.08%) Citrix
4 4 (4.04%) Cognos
5 3 (3.03%) Remedy
6 2 (2.02%) Google
6 2 (2.02%) Business Objects
7 1 (1.01%) Cisco
7 1 (1.01%) Avaya
7 1 (1.01%) Genesys
7 1 (1.01%) Siemens
7 1 (1.01%) Salesforce.com
7 1 (1.01%) Alterian
Northamptonshire
Global Technology Solutions Ltd
Salary: £18000 - £20000 per annum
Posted: 10 hours ago
Crawley
Hays IT - Uk Posting account
Salary: competitive + excellent benefits
Posted: Yesterday
Peterborough, Cambridgeshire
Western Union
Posted: Yesterday
Luton, Bedfordshire
Parallel Consulting
Salary: £30000 - £35000 per annum
Posted: 4 days ago
Guildford
Churchill Frank
Salary: £30000 - £40000 per annum + benefits
Posted: 6 days ago
Lichfield
Churchill Frank
Salary: £20000 - £24000 per annum + benefits
Posted: 14 days ago
City of London
Huxley Associates
Salary: £25000 - £30000 per annum + benefits + bonus
Posted: 19 days ago