The table below looks at the statistics for the Customer Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Analyst in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Customer Analyst
Rank 802 795 820
Rank change year-on-year
-7 +25
Permanent jobs requiring a Customer Analyst 63 68 58
As % of all permanent IT jobs located in England 0.061% 0.068% 0.054%
As % of the Job Titles category 0.064% 0.071% 0.057%
Number of salaries quoted 60 60 44
Average salary £30,375 £23,500 £32,500
Average salary % change year-on-year
+29.25% -27.69%
90% offered a salary of more than £19,000 £16,000 £20,000
10% offered a salary of more than £50,050 £47,500 £40,000
UK excluding London average salary £24,250 £22,250 £22,500
% change year-on-year
+8.98% -1.11%
Customer Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
98061 95266 102493
As % of all permanent IT jobs located in England 94.68% 94.72% 95.25%
Number of salaries quoted 82304 78117 89013
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Customer Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Customer Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Customer Analyst Jobs Demand Trend in England

Customer Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analyst across the England region.

Customer Analyst Salary Trend in England

Customer Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Customer Analyst across the England region over the 3 months to 24 December 2014.

Customer Analyst Salary Histogram in England

Customer Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Analyst within the England region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -6 21 £38,750 +29.16% 4
South East -11 15 £32,500 -27.77%
East Midlands +22 10 £19,500 +21.87% 1
South West -18 7 £36,000 +94.59% 2
Yorkshire -15 4 £22,000 -6.38%
West Midlands - 4 £30,750 -
East of England -16 2 £27,000 -16.92% 1
Customer Analyst
UK

Customer Analyst
Top 30 Related IT Skills in England

For the 6 months to 24 December 2014, IT jobs across the England region that cited Customer Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Analyst in their job title.

1 47 (40.52%) SQL
2 35 (30.17%) Analytical Skills
3 29 (25.00%) Microsoft
3 29 (25.00%) Finance
4 24 (20.69%) MS Office
5 23 (19.83%) MS Excel
6 22 (18.97%) Degree
6 22 (18.97%) Customer Insight
6 22 (18.97%) Analytics
7 21 (18.10%) Marketing
8 20 (17.24%) ITIL
9 18 (15.52%) SAS
10 14 (12.07%) Oracle
11 13 (11.21%) SLA
12 12 (10.34%) C#
12 12 (10.34%) German Language
12 12 (10.34%) SC Cleared
12 12 (10.34%) Security Cleared
13 11 (9.48%) C
13 11 (9.48%) Management Information System
13 11 (9.48%) Retail
13 11 (9.48%) French Language
14 10 (8.62%) T-SQL
14 10 (8.62%) MySQL
14 10 (8.62%) Windows
15 9 (7.76%) .NET
15 9 (7.76%) ITSM
15 9 (7.76%) Oracle Database
16 8 (6.90%) ASP.NET
16 8 (6.90%) CRM

Customer Analyst
Top Related IT Skills in England by Category

For the 6 months to 24 December 2014, IT jobs across the England region that cited Customer Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (15.52%) SAS
2 7 (6.03%) IIS
3 1 (0.86%) MS Exchange
3 1 (0.86%) Exchange Server 2010
3 1 (0.86%) Exchange Server 2013
Applications
1 24 (20.69%) MS Office
2 23 (19.83%) MS Excel
3 4 (3.45%) SPSS
4 1 (0.86%) MS PowerPoint
Business Applications
1 3 (2.59%) Summit
1 3 (2.59%) Google Analytics
2 1 (0.86%) WebTrends
Cloud Services
1 4 (3.45%) SaaS
2 2 (1.72%) PaaS
Communications & Networking
1 3 (2.59%) Internet
2 1 (0.86%) TCP/IP
Database & Business Intelligence
1 10 (8.62%) MySQL
2 9 (7.76%) Oracle Database
3 7 (6.03%) SQL Server
4 3 (2.59%) Data Warehouse
5 2 (1.72%) Data Mining
5 2 (1.72%) Spotfire
5 2 (1.72%) QlikView
5 2 (1.72%) Oracle Database 11g
5 2 (1.72%) SAS Enterprise Guide
5 2 (1.72%) Big Data
6 1 (0.86%) Cognos Report Studio
6 1 (0.86%) SAS Enterprise Miner
Development Applications
1 1 (0.86%) Toad
General
1 29 (25.00%) Finance
2 21 (18.10%) Marketing
3 12 (10.34%) German Language
4 11 (9.48%) French Language
4 11 (9.48%) Retail
5 7 (6.03%) Italian Language
5 7 (6.03%) Spanish Language
6 4 (3.45%) Pharmaceutical
7 3 (2.59%) Telecoms
7 3 (2.59%) Banking
8 2 (1.72%) Financial Institution
8 2 (1.72%) Japanese Language
8 2 (1.72%) Polish Language
8 2 (1.72%) Portuguese Language
8 2 (1.72%) Turkish Language
9 1 (0.86%) Retail Banking
9 1 (0.86%) Law
9 1 (0.86%) Manufacturing
9 1 (0.86%) Games
Libraries, Frameworks & Software Standards
1 9 (7.76%) .NET
2 8 (6.90%) ASP.NET
3 3 (2.59%) XML
3 3 (2.59%) HTML
4 1 (0.86%) ADO
Miscellaneous
1 35 (30.17%) Analytical Skills
2 11 (9.48%) Management Information System
3 7 (6.03%) Statistics
3 7 (6.03%) Mathematics
4 5 (4.31%) Economics
5 4 (3.45%) User Experience
6 3 (2.59%) Computer Science
6 3 (2.59%) Credit Risk
7 2 (1.72%) Visualisation
7 2 (1.72%) Foreign Exchange (FX)
7 2 (1.72%) Social Media
7 2 (1.72%) Hedge funds
8 1 (0.86%) NHS
8 1 (0.86%) Open Source
Operating Systems
1 10 (8.62%) Windows
2 8 (6.90%) Windows 7
3 6 (5.17%) UNIX
4 5 (4.31%) Windows Vista
5 4 (3.45%) Linux
5 4 (3.45%) Windows XP
6 1 (0.86%) Windows Server 2003
6 1 (0.86%) Windows Server 2008
Processes & Methodologies
1 22 (18.97%) Customer Insight
1 22 (18.97%) Analytics
2 20 (17.24%) ITIL
3 9 (7.76%) ITSM
4 8 (6.90%) Service Management
4 8 (6.90%) CRM
5 7 (6.03%) Business Intelligence
6 6 (5.17%) Business Analysis
7 5 (4.31%) Data Analysis
7 5 (4.31%) Direct Marketing
7 5 (4.31%) Time Management
7 5 (4.31%) Project Management
7 5 (4.31%) Customer Segmentation
8 4 (3.45%) Statistical Modelling
8 4 (3.45%) Customer Analytics
8 4 (3.45%) Business Development
8 4 (3.45%) Continuous Improvement
8 4 (3.45%) Service Delivery
8 4 (3.45%) E-Commerce
8 4 (3.45%) Incident Management
Programming Languages
1 47 (40.52%) SQL
2 12 (10.34%) C#
3 11 (9.48%) C
4 10 (8.62%) T-SQL
5 7 (6.03%) VB
6 4 (3.45%) C++
6 4 (3.45%) PL/SQL
7 2 (1.72%) Java
7 2 (1.72%) VBA
8 1 (0.86%) JavaScript
8 1 (0.86%) PHP
Qualifications
1 22 (18.97%) Degree
2 12 (10.34%) SC Cleared
2 12 (10.34%) Security Cleared
3 8 (6.90%) ITIL Foundation Certificate
4 5 (4.31%) Microsoft Certification
5 1 (0.86%) ITIL Certification
Quality Assurance & Compliance
1 13 (11.21%) SLA
2 3 (2.59%) ISO 14001
2 3 (2.59%) ISO 9001
Systems Management
1 3 (2.59%) Nagios
2 2 (1.72%) Kibana
Vendors
1 29 (25.00%) Microsoft
2 14 (12.07%) Oracle
3 7 (6.03%) Citrix
4 4 (3.45%) Remedy
5 3 (2.59%) Google
5 3 (2.59%) New Relic
5 3 (2.59%) Business Objects
6 2 (1.72%) Cognos
6 2 (1.72%) Tableau
7 1 (0.86%) Salesforce.com
7 1 (0.86%) LexisNexis
7 1 (0.86%) Unica
Nottingham, Nottinghamshire
Harvey Nash plc
Posted: 4 days ago
Cambridge, Cambridgeshire
Cambridge Assessment
Salary: From £24,000 to £27,300 per annum
Posted: 4 days ago
London
Huxley Banking & Financial Services
Salary: £43000 - £58000 per annum + car, bonus, pension, holiday
Posted: 25 days ago
Bristol
Huxley Banking & Financial Services
Salary: £45000 - £55000 per annum + car, bonus, pension, holiday
Posted: 25 days ago
London
Huxley Banking & Financial Services
Salary: £45000 - £55000 per annum + car, bonus, pension, holiday
Posted: 25 days ago
Bristol
Huxley Banking & Financial Services
Salary: £43000 - £58000 per annum + car, bonus, pension, holiday
Posted: 25 days ago
London
Bridge Noble
Salary: £25000 - £30000 per annum + On Call + 10 % Bonus & Benefits
Posted: 25 days ago