The table below looks at the statistics for the Customer Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Analyst in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Customer Analyst
Rank 823 812 810
Rank change year-on-year
-11 -2
Permanent jobs requiring a Customer Analyst 53 54 57
As % of all permanent IT jobs located in England 0.050% 0.053% 0.053%
As % of the Job Titles category 0.052% 0.056% 0.056%
Number of salaries quoted 47 52 44
Average salary £22,000 £26,000 £29,000
Average salary % change year-on-year
-15.38% -10.34%
90% offered a salary of more than £18,000 £16,050 £18,600
10% offered a salary of more than £44,500 £50,000 £41,750
UK excluding London average salary £21,500 £25,000 £22,500
% change year-on-year
-14.00% +11.11%
Customer Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
100964 96111 101551
As % of all permanent IT jobs located in England 94.47% 94.56% 95.26%
Number of salaries quoted 83367 80755 87205
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,520 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Customer Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Customer Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Customer Analyst Jobs Demand Trend in England

Customer Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analyst across the England region.

Customer Analyst Salary Trend in England

Customer Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Customer Analyst across the England region over the 3 months to 24 October 2014.

Customer Analyst Salary Histogram in England

Customer Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Analyst within the England region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -9 19 £21,750 -35.55% 4
London +9 11 £47,500 +72.72% 4
East Midlands +5 8 £19,000 +18.75% 1
North West -16 6 £18,000 +1.40%
East of England -19 3 £30,000 +15.38% 1
South West -21 3 £36,000 +94.59% 1
West Midlands -18 2 £20,750 -21.69% 1
Yorkshire - 1 £22,000 -
Customer Analyst
UK

Customer Analyst
Top 30 Related IT Skills in England

For the 6 months to 24 October 2014, IT jobs across the England region that cited Customer Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Analyst in their job title.

1 41 (36.94%) SQL
1 41 (36.94%) Analytical Skills
2 29 (26.13%) Marketing
3 27 (24.32%) Finance
4 26 (23.42%) Customer Insight
5 24 (21.62%) Analytics
6 23 (20.72%) Microsoft
6 23 (20.72%) MS Office
6 23 (20.72%) SAS
7 17 (15.32%) MS Excel
7 17 (15.32%) Degree
8 16 (14.41%) ITIL
8 16 (14.41%) Oracle
9 15 (13.51%) Retail
10 13 (11.71%) Data Analysis
11 12 (10.81%) SC Cleared
11 12 (10.81%) Security Cleared
11 12 (10.81%) C#
11 12 (10.81%) Windows
12 10 (9.01%) T-SQL
12 10 (9.01%) VB
12 10 (9.01%) SQL Server
12 10 (9.01%) SLA
12 10 (9.01%) Management Information System
12 10 (9.01%) German Language
12 10 (9.01%) Windows 7
13 9 (8.11%) French Language
13 9 (8.11%) Oracle Database
13 9 (8.11%) C
13 9 (8.11%) ASP.NET

Customer Analyst
Top Related IT Skills in England by Category

For the 6 months to 24 October 2014, IT jobs across the England region that cited Customer Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (20.72%) SAS
2 8 (7.21%) IIS
3 1 (0.90%) MS Exchange
3 1 (0.90%) Exchange Server 2010
3 1 (0.90%) Exchange Server 2013
Applications
1 23 (20.72%) MS Office
2 17 (15.32%) MS Excel
3 1 (0.90%) SPSS
3 1 (0.90%) S-PLUS
3 1 (0.90%) MS PowerPoint
Business Applications
1 3 (2.70%) Summit
2 2 (1.80%) Google Analytics
3 1 (0.90%) Dynamics CRM
Communications & Networking
1 3 (2.70%) TCP/IP
1 3 (2.70%) Internet
Database & Business Intelligence
1 10 (9.01%) SQL Server
2 9 (8.11%) Oracle Database
2 9 (8.11%) MySQL
3 4 (3.60%) Data Warehouse
3 4 (3.60%) Data Mining
4 3 (2.70%) SAS Enterprise Guide
5 2 (1.80%) Crystal Reports
6 1 (0.90%) SAS Enterprise Miner
6 1 (0.90%) Big Data
6 1 (0.90%) Spotfire
6 1 (0.90%) QlikView
6 1 (0.90%) SQL Server Analysis Services
6 1 (0.90%) Base SAS
6 1 (0.90%) Cognos Report Studio
General
1 29 (26.13%) Marketing
2 27 (24.32%) Finance
3 15 (13.51%) Retail
4 10 (9.01%) German Language
5 9 (8.11%) French Language
6 4 (3.60%) Spanish Language
6 4 (3.60%) Italian Language
6 4 (3.60%) Games
6 4 (3.60%) Banking
7 3 (2.70%) Telecoms
8 2 (1.80%) Pharmaceutical
8 2 (1.80%) Japanese Language
8 2 (1.80%) Polish Language
8 2 (1.80%) Portuguese Language
8 2 (1.80%) Turkish Language
9 1 (0.90%) Law
9 1 (0.90%) Manufacturing
9 1 (0.90%) Retail Banking
Libraries, Frameworks & Software Standards
1 9 (8.11%) .NET
1 9 (8.11%) ASP.NET
Miscellaneous
1 41 (36.94%) Analytical Skills
2 10 (9.01%) Management Information System
3 8 (7.21%) Statistics
3 8 (7.21%) Mathematics
4 6 (5.41%) Economics
5 3 (2.70%) Computer Science
5 3 (2.70%) Credit Risk
5 3 (2.70%) Visualisation
5 3 (2.70%) User Experience
6 2 (1.80%) Hedge funds
6 2 (1.80%) Foreign Exchange (FX)
7 1 (0.90%) NHS
7 1 (0.90%) Online Games
7 1 (0.90%) Social Media
Operating Systems
1 12 (10.81%) Windows
2 10 (9.01%) Windows 7
3 7 (6.31%) Windows Vista
4 4 (3.60%) Windows Server 2008
4 4 (3.60%) Windows XP
5 3 (2.70%) Windows Server 2003
6 1 (0.90%) UNIX
Processes & Methodologies
1 26 (23.42%) Customer Insight
2 24 (21.62%) Analytics
3 16 (14.41%) ITIL
4 13 (11.71%) Data Analysis
5 9 (8.11%) CRM
6 8 (7.21%) Project Management
6 8 (7.21%) ITSM
7 7 (6.31%) Service Management
8 6 (5.41%) Time Management
8 6 (5.41%) Statistical Modelling
9 5 (4.50%) E-Commerce
9 5 (4.50%) Business Intelligence
9 5 (4.50%) Direct Marketing
10 4 (3.60%) Operations Research
10 4 (3.60%) Business Development
10 4 (3.60%) Business Analysis
10 4 (3.60%) Stakeholder Engagement
10 4 (3.60%) Service Delivery
10 4 (3.60%) Marketing Strategy
10 4 (3.60%) User Stories
Programming Languages
1 41 (36.94%) SQL
2 12 (10.81%) C#
3 10 (9.01%) T-SQL
3 10 (9.01%) VB
4 9 (8.11%) C
5 3 (2.70%) C++
6 2 (1.80%) VBA
7 1 (0.90%) MATLAB
7 1 (0.90%) R
7 1 (0.90%) JavaScript
Qualifications
1 17 (15.32%) Degree
2 12 (10.81%) SC Cleared
2 12 (10.81%) Security Cleared
3 7 (6.31%) ITIL Foundation Certificate
4 4 (3.60%) Microsoft Certification
5 1 (0.90%) ITIL Certification
Quality Assurance & Compliance
1 10 (9.01%) SLA
2 3 (2.70%) ISO 14001
2 3 (2.70%) ISO 9001
System Software
1 1 (0.90%) Active Directory
Vendors
1 23 (20.72%) Microsoft
2 16 (14.41%) Oracle
3 8 (7.21%) Citrix
4 4 (3.60%) Remedy
4 4 (3.60%) Cognos
5 3 (2.70%) Business Objects
6 2 (1.80%) Google
7 1 (0.90%) Unica
7 1 (0.90%) Salesforce.com
West Midlands
Vodafone
Posted: 3 hours ago
Northamptonshire
Global Technology Solutions Ltd
Salary: £18000 - £20000 per annum
Posted: 22 hours ago
South East
SkyIQ
Posted: Yesterday
West Sussex
ARC IT Recruitment Ltd
Salary: £30000 Per Annum
Posted: 2 days ago
South East
Vodafone
Posted: 8 days ago
City of London
Interquest - ITQ Financial - Tunbridge Wells
Salary: £1 per annum + COMP
Posted: 11 days ago
London
Opus Recruitment Solutions Ltd
Salary: £40000 - £55000 per annum
Posted: 14 days ago
Peterborough, Cambridgeshire
The SmartList
Salary: £17000-£21500 depending on experience
Posted: 15 days ago
South East
Vodafone
Posted: 24 days ago