The statistics below represent IT jobs advertised across the England region that had Customer Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 September 2016 with a comparison to same period over 2 years.

3 months to
25 Sep 2016
Same period 2015 Same period 2014
Customer Analyst
Rank 815 815 890
Rank change year-on-year
0 +75
Permanent jobs requiring a Customer Analyst 67 122 76
As % of all permanent IT jobs located in England 0.075% 0.12% 0.071%
As % of the Job Titles category 0.078% 0.12% 0.074%
Number of salaries quoted 56 106 62
Median salary £32,500 £30,000 £22,000
Median salary % change year-on-year
+8.33% +36.36%
90% offered a salary of more than £17,500 £20,000 £17,500
10% offered a salary of more than £45,000 £45,500 £40,000
UK excluding London median salary £27,000 £21,500 £21,500
% change year-on-year
+25.58% -
Customer Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
85450 98627 102847
As % of all permanent IT jobs located in England 96.29% 96.26% 96.40%
Number of salaries quoted 72111 82982 83883
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Customer Analyst
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Customer Analyst in the job title.

Customer Analyst Jobs Demand Trend in England

Customer Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analyst across the England region.

Customer Analyst Salary Trend in England

Customer Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Customer Analyst across the England region over the 3 months to 25 September 2016.

Customer Analyst Salary Histogram in England

Customer Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Analyst within the England region over the 3 months to 25 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +21 17 £38,500 +6.94% 2
South East +36 14 £24,000 -26.15% 1
Yorkshire +31 9 £32,500 +51.16%
East of England 0 7 £42,500 +107.31% 1
West Midlands -3 7 £17,500 -10.25% 4
East Midlands -2 5 £20,000 -4.76%
North West +17 4 £23,000 -25.80%
South West -2 3 £19,000 -44.74%
Customer Analyst
UK

Customer Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 25 September 2016, Customer Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Customer Analyst in the job title.

1 82 (44.09%) SQL
2 61 (32.80%) Degree
3 57 (30.65%) Customer Insight
4 53 (28.49%) SAS
5 48 (25.81%) Analytical Skills
6 42 (22.58%) Marketing
7 39 (20.97%) Retail
8 31 (16.67%) Business Intelligence
9 30 (16.13%) MS Excel
10 29 (15.59%) Finance
11 28 (15.05%) CRM
11 28 (15.05%) Microsoft
12 27 (14.52%) Analytics
13 26 (13.98%) Data Analysis
14 22 (11.83%) R
15 20 (10.75%) ITIL
16 19 (10.22%) SLA
17 18 (9.68%) Mathematics
18 17 (9.14%) Statistics
18 17 (9.14%) MS Office
19 15 (8.06%) Data Mining
20 14 (7.53%) Customer Analysis
21 13 (6.99%) Agile Software Development
21 13 (6.99%) Business Analysis
21 13 (6.99%) Windows
21 13 (6.99%) Internet
22 11 (5.91%) Statistical Modelling
22 11 (5.91%) Predictive Modelling
22 11 (5.91%) SaaS
22 11 (5.91%) Python

Customer Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 53 (28.49%) SAS
2 5 (2.69%) IIS
3 3 (1.61%) SharePoint
4 1 (0.54%) Apache
4 1 (0.54%) Confluence
4 1 (0.54%) JBoss
4 1 (0.54%) Skype for Business
Applications
1 30 (16.13%) MS Excel
2 17 (9.14%) MS Office
3 9 (4.84%) MS PowerPoint
4 8 (4.30%) SPSS
5 3 (1.61%) MS Visio
Business Applications
1 7 (3.76%) FastStats
2 4 (2.15%) SAP Oil and Gas
3 2 (1.08%) Retail-J
4 1 (0.54%) thinkFolio
4 1 (0.54%) WebTrends
Cloud Services
1 11 (5.91%) SaaS
2 1 (0.54%) Cloud Computing
2 1 (0.54%) Google Analytics
2 1 (0.54%) Office 365
Communications & Networking
1 13 (6.99%) Internet
2 10 (5.38%) SMTP
3 3 (1.61%) SMS
3 3 (1.61%) TCP/IP
4 2 (1.08%) Wireless
5 1 (0.54%) ADSL
5 1 (0.54%) ATM
5 1 (0.54%) FTP
5 1 (0.54%) VPN
Database & Business Intelligence
1 15 (8.06%) Data Mining
2 6 (3.23%) SQL Server
3 4 (2.15%) Data Warehouse
4 3 (1.61%) Big Data
4 3 (1.61%) BusinessObjects
4 3 (1.61%) SQL Server Reporting Services
5 2 (1.08%) MS Access
5 2 (1.08%) Oracle BI EE
5 2 (1.08%) Oracle Reports
5 2 (1.08%) QlikView
6 1 (0.54%) Crystal Reports
6 1 (0.54%) Microsoft Power View
6 1 (0.54%) MySQL
6 1 (0.54%) Spotfire
Development Applications
1 2 (1.08%) JIRA
2 1 (0.54%) SQL Server Management Studio (SSMS)
General
1 42 (22.58%) Marketing
2 39 (20.97%) Retail
3 29 (15.59%) Finance
4 7 (3.76%) Telecoms
5 5 (2.69%) Manufacturing
5 5 (2.69%) Spanish Language
6 4 (2.15%) Banking
6 4 (2.15%) Electronics
6 4 (2.15%) Welsh Language
7 3 (1.61%) Games
8 2 (1.08%) Automotive
8 2 (1.08%) French Language
8 2 (1.08%) German Language
8 2 (1.08%) Law
9 1 (0.54%) Italian Language
9 1 (0.54%) Japanese Language
9 1 (0.54%) Korean Language
9 1 (0.54%) Mandarin Language
9 1 (0.54%) Portuguese Language
9 1 (0.54%) Russian Language
Libraries, Frameworks & Software Standards
1 2 (1.08%) EDI
2 1 (0.54%) DHTML
2 1 (0.54%) FIX Protocol
2 1 (0.54%) HTML
Miscellaneous
1 48 (25.81%) Analytical Skills
2 18 (9.68%) Mathematics
3 17 (9.14%) Statistics
4 9 (4.84%) Economics
5 8 (4.30%) Management Information System
6 7 (3.76%) Driving Licence
7 6 (3.23%) Computer Science
7 6 (3.23%) User Experience
7 6 (3.23%) Visualisation
8 5 (2.69%) Algorithms
9 4 (2.15%) iPad
9 4 (2.15%) Mainframe
10 3 (1.61%) Credit Risk
10 3 (1.61%) Data Centre
10 3 (1.61%) Data Structures
10 3 (1.61%) Physics
11 2 (1.08%) Artificial Intelligence
11 2 (1.08%) EPoS
11 2 (1.08%) Hedge funds
11 2 (1.08%) Smart Meter
Operating Systems
1 13 (6.99%) Windows
2 6 (3.23%) Unix
3 5 (2.69%) Windows Server
4 2 (1.08%) Android
4 2 (1.08%) Windows 7
5 1 (0.54%) Apple iOS
5 1 (0.54%) Linux
5 1 (0.54%) Mac OS X
5 1 (0.54%) Windows 8
5 1 (0.54%) Windows XP
Processes & Methodologies
1 57 (30.65%) Customer Insight
2 31 (16.67%) Business Intelligence
3 28 (15.05%) CRM
4 27 (14.52%) Analytics
5 26 (13.98%) Data Analysis
6 20 (10.75%) ITIL
7 14 (7.53%) Customer Analysis
8 13 (6.99%) Agile Software Development
8 13 (6.99%) Business Analysis
9 11 (5.91%) Predictive Modelling
9 11 (5.91%) Service Management
9 11 (5.91%) Statistical Modelling
10 9 (4.84%) Actionable Insight
10 9 (4.84%) Customer Analytics
10 9 (4.84%) Stakeholder Management
11 8 (4.30%) Customer Intelligence
11 8 (4.30%) Direct Marketing
12 7 (3.76%) Digital Marketing
12 7 (3.76%) PRINCE2
12 7 (3.76%) Project Management
Programming Languages
1 82 (44.09%) SQL
2 22 (11.83%) R
3 11 (5.91%) Python
4 8 (4.30%) C
5 3 (1.61%) VBA
6 1 (0.54%) COBOL
6 1 (0.54%) Java
6 1 (0.54%) JavaScript
Qualifications
1 61 (32.80%) Degree
2 7 (3.76%) PRINCE2 Certification
3 6 (3.23%) Security Cleared
4 5 (2.69%) ITIL Certification
4 5 (2.69%) SC Cleared
5 1 (0.54%) BC Cleared
5 1 (0.54%) BPSS Clearance
5 1 (0.54%) ISEB
Quality Assurance & Compliance
1 19 (10.22%) SLA
2 2 (1.08%) QA
3 1 (0.54%) Actionable Recommendations
3 1 (0.54%) EMIR
3 1 (0.54%) ISO 9001
3 1 (0.54%) MiFID
System Software
1 10 (5.38%) IMail Server
2 3 (1.61%) Active Directory
3 1 (0.54%) XenApp
Systems Management
1 2 (1.08%) AirWatch
1 2 (1.08%) Systems Management Server (SMS)
Vendors
1 28 (15.05%) Microsoft
2 6 (3.23%) SAP
2 6 (3.23%) Tableau
2 6 (3.23%) Teradata
3 4 (2.15%) Citrix
3 4 (2.15%) Salesforce.com
4 3 (1.61%) Oracle
4 3 (1.61%) Remedy
5 2 (1.08%) Cognos
5 2 (1.08%) Motorola
6 1 (0.54%) Alteryx
6 1 (0.54%) Bloomberg
6 1 (0.54%) Blue Coat
6 1 (0.54%) CheckPoint
6 1 (0.54%) FactSet
6 1 (0.54%) Google
6 1 (0.54%) HP
6 1 (0.54%) Openreach
6 1 (0.54%) VMware
Birmingham
Churchill Frank International
Salary: £30000 - £50000 per annum + bonus, pension, negotiable
Posted: Yesterday
Coventry, West Midlands (County)
Big Red Recruitment
Salary: £16000 - £19000 per annum + great benefits
Posted: 3 days ago
Cambridge, Cambridgeshire
Joseph Harry Ltd
Salary: £30000 - £45000 per annum + 10% Pension + 15% Bonus
Posted: 4 days ago
City, London
IPsoft
Salary: Excellent salary plus strong benefits package
Posted: 22 days ago