The table below looks at the statistics for the Customer Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Analyst in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Customer Analyst
Rank 796 845 787
Rank change year-on-year
+49 -58
Permanent jobs requiring a Customer Analyst 79 45 72
As % of all permanent IT jobs located in England 0.076% 0.042% 0.072%
As % of the Job Titles category 0.081% 0.044% 0.077%
Number of salaries quoted 57 40 52
Average salary £30,000 £24,500 £24,500
Average salary % change year-on-year
+22.44% -
90% offered a salary of more than £19,950 £16,500 £19,000
10% offered a salary of more than £45,000 £40,000 £49,000
UK excluding London average salary £21,500 £21,500 £22,750
% change year-on-year
- -5.49%
Customer Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
97370 101347 93701
As % of all permanent IT jobs located in England 94.19% 94.49% 94.25%
Number of salaries quoted 81930 82728 78452
Average salary £45,000 £45,000 £43,500
Average salary % change year-on-year
- +3.44%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Customer Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Customer Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Customer Analyst Jobs Demand Trend in England

Customer Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analyst across the England region.

Customer Analyst Salary Trend in England

Customer Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Customer Analyst across the England region over the 3 months to 31 August 2015.

Customer Analyst Salary Histogram in England

Customer Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Analyst within the England region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +13 20 £34,500 -13.75% 4
South East +24 19 £42,500 +54.54% 2
East of England +19 16 £21,500 +30.30% 1
Yorkshire - 9 £21,000 -
South West - 6 £16,238 - 2
North West +8 5 £31,000 +14.81%
East Midlands -10 5 £21,000 -2.32% 1
West Midlands -17 1 £19,500 -7.14% 1
Customer Analyst
UK

Customer Analyst
Top 30 Related IT Skills in England

For the 6 months to 31 August 2015, IT jobs across the England region that cited Customer Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Analyst in their job title.

1 52 (30.41%) SQL
2 51 (29.82%) MS Excel
3 50 (29.24%) Analytical Skills
4 49 (28.65%) Marketing
4 49 (28.65%) MS Office
5 47 (27.49%) Analytics
6 44 (25.73%) Customer Insight
7 41 (23.98%) ITIL
8 39 (22.81%) Business Intelligence
9 37 (21.64%) Microsoft
10 34 (19.88%) SLA
10 34 (19.88%) Finance
11 33 (19.30%) Banking
12 32 (18.71%) SAS
13 31 (18.13%) CRM
14 30 (17.54%) Oracle
14 30 (17.54%) Tableau
15 23 (13.45%) Degree
16 19 (11.11%) MS PowerPoint
17 18 (10.53%) Incident Management
17 18 (10.53%) Retail
17 18 (10.53%) Windows
18 17 (9.94%) Active Directory
19 16 (9.36%) Management Information System
19 16 (9.36%) Time Management
20 15 (8.77%) Visualisation
20 15 (8.77%) BusinessObjects
21 14 (8.19%) Data Mining
21 14 (8.19%) E-Commerce
21 14 (8.19%) Root Cause Analysis

Customer Analyst
Top Related IT Skills in England by Category

For the 6 months to 31 August 2015, IT jobs across the England region that cited Customer Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 32 (18.71%) SAS
2 12 (7.02%) SharePoint
3 5 (2.92%) Apache
4 2 (1.17%) JBoss
Applications
1 51 (29.82%) MS Excel
2 49 (28.65%) MS Office
3 19 (11.11%) MS PowerPoint
4 9 (5.26%) SPSS
5 1 (0.58%) Stata
5 1 (0.58%) MS Visio
5 1 (0.58%) FastStats
Business Applications
1 12 (7.02%) Remedy ITSM
2 1 (0.58%) Adobe Campaign
2 1 (0.58%) Unica
Cloud Services
1 8 (4.68%) Amazon AWS
2 7 (4.09%) SaaS
2 7 (4.09%) Google Analytics
3 1 (0.58%) Adobe Analytics
3 1 (0.58%) Responsys
3 1 (0.58%) Silverpop
Communications & Networking
1 9 (5.26%) Internet
2 5 (2.92%) SSH
2 5 (2.92%) Broadband
3 3 (1.75%) LAN
3 3 (1.75%) WAN
4 1 (0.58%) SMS
4 1 (0.58%) PCoIP
Database & Business Intelligence
1 15 (8.77%) BusinessObjects
2 14 (8.19%) Data Mining
3 13 (7.60%) SQL Server Reporting Services
3 13 (7.60%) Oracle BI EE
4 12 (7.02%) SQL Server
5 11 (6.43%) QlikView
6 8 (4.68%) SQL Server Integration Services
6 8 (4.68%) Amazon Redshift
7 7 (4.09%) Oracle Database
7 7 (4.09%) Spotfire
7 7 (4.09%) Data Warehouse
8 6 (3.51%) Oracle Reports
8 6 (3.51%) Oracle Database 11g
9 5 (2.92%) MySQL
10 4 (2.34%) Crystal Reports
11 2 (1.17%) Star Schema
11 2 (1.17%) Base SAS
11 2 (1.17%) Relational Database
11 2 (1.17%) SAS Enterprise Miner
12 1 (0.58%) SAS Enterprise Guide
General
1 49 (28.65%) Marketing
2 34 (19.88%) Finance
3 33 (19.30%) Banking
4 18 (10.53%) Retail
5 7 (4.09%) Publishing
6 6 (3.51%) Financial Institution
7 5 (2.92%) Telecoms
7 5 (2.92%) Retail Banking
8 4 (2.34%) Pharmaceutical
9 3 (1.75%) French Language
9 3 (1.75%) Games
9 3 (1.75%) Multimedia
10 2 (1.17%) Military
10 2 (1.17%) Law
10 2 (1.17%) Advertising
10 2 (1.17%) Private Banking
11 1 (0.58%) German Language
Libraries, Frameworks & Software Standards
1 6 (3.51%) XML
2 5 (2.92%) REST
3 2 (1.17%) COM
3 2 (1.17%) Tapestry
4 1 (0.58%) HTML
4 1 (0.58%) .NET
4 1 (0.58%) ASP.NET
Miscellaneous
1 50 (29.24%) Analytical Skills
2 16 (9.36%) Management Information System
3 15 (8.77%) Visualisation
4 12 (7.02%) Social Media
5 10 (5.85%) Mathematics
6 7 (4.09%) Digital Media
7 6 (3.51%) Computer Science
8 4 (2.34%) Statistics
9 3 (1.75%) NHS
9 3 (1.75%) Clustering
9 3 (1.75%) E-Learning
10 2 (1.17%) Economics
10 2 (1.17%) Enterprise Software
10 2 (1.17%) Data Centre
10 2 (1.17%) User Experience
11 1 (0.58%) Mobile Payment
11 1 (0.58%) Data Extraction
11 1 (0.58%) Social Gaming
11 1 (0.58%) Physics
Operating Systems
1 18 (10.53%) Windows
2 11 (6.43%) UNIX
3 7 (4.09%) Linux
4 6 (3.51%) Windows 7
5 2 (1.17%) Windows XP
Processes & Methodologies
1 47 (27.49%) Analytics
2 44 (25.73%) Customer Insight
3 41 (23.98%) ITIL
4 39 (22.81%) Business Intelligence
5 31 (18.13%) CRM
6 18 (10.53%) Incident Management
7 16 (9.36%) Time Management
8 14 (8.19%) Root Cause Analysis
8 14 (8.19%) E-Commerce
9 13 (7.60%) Customer Intelligence
9 13 (7.60%) Information Management
10 12 (7.02%) Data Analysis
10 12 (7.02%) ITSM
11 10 (5.85%) Change Management
12 9 (5.26%) Stakeholder Management
12 9 (5.26%) Agile Software Development
12 9 (5.26%) Project Management
12 9 (5.26%) Direct Marketing
12 9 (5.26%) Customer Segmentation
13 8 (4.68%) Dashboard Development
Programming Languages
1 52 (30.41%) SQL
2 10 (5.85%) VBA
3 9 (5.26%) Java
3 9 (5.26%) JavaScript
3 9 (5.26%) R
4 5 (2.92%) C
4 5 (2.92%) PL/SQL
5 3 (1.75%) MATLAB
6 2 (1.17%) C#
7 1 (0.58%) PHP
7 1 (0.58%) Python
Qualifications
1 23 (13.45%) Degree
2 5 (2.92%) ITIL Certification
3 2 (1.17%) ISEB
3 2 (1.17%) ISTQB
4 1 (0.58%) MBA
4 1 (0.58%) Security Cleared
Quality Assurance & Compliance
1 34 (19.88%) SLA
2 3 (1.75%) ISO 9001
3 2 (1.17%) QA
System Software
1 17 (9.94%) Active Directory
2 2 (1.17%) VMware Infrastructure
3 1 (0.58%) KVM
3 1 (0.58%) VMware Workstation
Systems Management
1 12 (7.02%) ServiceCenter
2 5 (2.92%) Kibana
2 5 (2.92%) Nagios
Vendors
1 37 (21.64%) Microsoft
2 30 (17.54%) Oracle
2 30 (17.54%) Tableau
3 13 (7.60%) HP
4 12 (7.02%) Remedy
5 9 (5.26%) Google
5 9 (5.26%) Sysomos
6 8 (4.68%) Alteryx
7 7 (4.09%) SAP
8 5 (2.92%) New Relic
9 4 (2.34%) Tieto
9 4 (2.34%) ServiceNow
9 4 (2.34%) Alterian
10 2 (1.17%) VMware
10 2 (1.17%) Adobe
10 2 (1.17%) Cognos
11 1 (0.58%) Chordiant
11 1 (0.58%) IBM
11 1 (0.58%) Dell
11 1 (0.58%) Intel
London
Experis Ltd
Salary: £43000.00 per annum
Posted: 3 days ago
City, London
ANSON MCCADE
Salary: £50k-£60k+performance bonus+pension+healthcare&more.
Posted: 5 days ago
Bristol
Churchill Frank
Salary: £55000 - £58000 per annum + Bonus Scheme
Posted: 5 days ago
London
Churchill Frank
Salary: £35000 - £55000 per annum + bonus scheme
Posted: 6 days ago
London
Churchill Frank
Posted: 10 days ago
Cambridge, Cambridgeshire
Cambridge University Press
Posted: 17 days ago
Gloucestershire
Churchill Frank
Salary: £45000 - £60000 per annum
Posted: 17 days ago
East Midlands
Real Staffing
Salary: £25000 - £35000 per annum + competitive benefits package
Posted: 24 days ago