The table below looks at the statistics for the Customer Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Analyst in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Customer Analyst
Rank 789 765 816
Rank change year-on-year
-24 +51
Permanent jobs requiring a Customer Analyst 61 81 59
As % of all permanent IT jobs located in England 0.062% 0.085% 0.057%
As % of the Job Titles category 0.065% 0.090% 0.060%
Number of salaries quoted 59 64 44
Average salary £32,500 £33,500 £35,000
Average salary % change year-on-year
-2.98% -4.28%
90% offered a salary of more than £20,000 £18,600 £21,000
10% offered a salary of more than £50,500 £50,000 £41,750
UK excluding London average salary £30,000 £34,500 £35,000
% change year-on-year
-13.04% -1.42%
Customer Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
93674 90433 98244
As % of all permanent IT jobs located in England 94.80% 94.55% 95.13%
Number of salaries quoted 78627 73802 84913
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Customer Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Customer Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Customer Analyst Jobs Demand Trend in England

Customer Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analyst across the England region.

Customer Analyst Salary Trend in England

Customer Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Customer Analyst across the England region over the 3 months to 30 January 2015.

Customer Analyst Salary Histogram in England

Customer Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Analyst within the England region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +7 33 £33,250 +2.30% 6
East Midlands +21 6 £21,250 +74.89%
South East -36 6 £42,500 -5.55% 1
East of England -9 4 £22,500 -35.71%
South West -22 4 £36,750 +83.75% 1
West Midlands - 4 £30,750 - 2
Yorkshire -10 3 £22,000 -6.38%
North West -22 1 £20,000 -46.66% 1
Customer Analyst
UK

Customer Analyst
Top 30 Related IT Skills in England

For the 6 months to 30 January 2015, IT jobs across the England region that cited Customer Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Analyst in their job title.

1 52 (44.44%) SQL
2 34 (29.06%) Customer Insight
3 32 (27.35%) Analytics
3 32 (27.35%) Microsoft
4 31 (26.50%) MS Office
4 31 (26.50%) Analytical Skills
5 29 (24.79%) Finance
6 28 (23.93%) MS Excel
7 27 (23.08%) Marketing
7 27 (23.08%) Degree
8 25 (21.37%) SAS
9 18 (15.38%) ITIL
10 17 (14.53%) Retail
11 16 (13.68%) CRM
12 14 (11.97%) SPSS
13 13 (11.11%) SLA
13 13 (11.11%) Time Management
14 12 (10.26%) SC Cleared
14 12 (10.26%) Security Cleared
14 12 (10.26%) Oracle
14 12 (10.26%) German Language
15 11 (9.40%) Google
15 11 (9.40%) T-SQL
15 11 (9.40%) French Language
15 11 (9.40%) Google Analytics
16 10 (8.55%) Propensity Modelling
16 10 (8.55%) Customer Segmentation
17 9 (7.69%) C
17 9 (7.69%) UNIX
17 9 (7.69%) Statistics

Customer Analyst
Top Related IT Skills in England by Category

For the 6 months to 30 January 2015, IT jobs across the England region that cited Customer Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 25 (21.37%) SAS
2 2 (1.71%) IIS
3 1 (0.85%) MS Exchange
3 1 (0.85%) Exchange Server 2010
3 1 (0.85%) Exchange Server 2013
Applications
1 31 (26.50%) MS Office
2 28 (23.93%) MS Excel
3 14 (11.97%) SPSS
4 1 (0.85%) MS PowerPoint
Business Applications
1 11 (9.40%) Google Analytics
2 3 (2.56%) Summit
3 1 (0.85%) WebTrends
Cloud Services
1 5 (4.27%) SaaS
2 2 (1.71%) PaaS
Communications & Networking
1 3 (2.56%) Internet
Database & Business Intelligence
1 9 (7.69%) Big Data
2 7 (5.98%) MySQL
3 6 (5.13%) Data Mining
4 5 (4.27%) Oracle Database
5 3 (2.56%) Spotfire
5 3 (2.56%) SQL Server
5 3 (2.56%) QlikView
5 3 (2.56%) Oracle Database 11g
6 2 (1.71%) SAS Enterprise Guide
6 2 (1.71%) Data Warehouse
6 2 (1.71%) Oracle Reports
7 1 (0.85%) SQL Server Reporting Services
7 1 (0.85%) SQL Server Integration Services
7 1 (0.85%) Crystal Reports
7 1 (0.85%) SAS Enterprise Miner
7 1 (0.85%) Oracle BI EE
7 1 (0.85%) Cognos Report Studio
7 1 (0.85%) Relational Database
Development Applications
1 1 (0.85%) Toad
General
1 29 (24.79%) Finance
2 27 (23.08%) Marketing
3 17 (14.53%) Retail
4 12 (10.26%) German Language
5 11 (9.40%) French Language
6 7 (5.98%) Italian Language
6 7 (5.98%) Spanish Language
7 4 (3.42%) Pharmaceutical
7 4 (3.42%) Telecoms
8 3 (2.56%) Banking
8 3 (2.56%) Online Betting
9 2 (1.71%) Retail Banking
9 2 (1.71%) Turkish Language
9 2 (1.71%) Japanese Language
9 2 (1.71%) Polish Language
9 2 (1.71%) Portuguese Language
9 2 (1.71%) Financial Institution
9 2 (1.71%) Manufacturing
9 2 (1.71%) Advertising
10 1 (0.85%) Games
Libraries, Frameworks & Software Standards
1 3 (2.56%) .NET
1 3 (2.56%) HTML
1 3 (2.56%) XML
2 2 (1.71%) ASP.NET
3 1 (0.85%) ADO
Miscellaneous
1 31 (26.50%) Analytical Skills
2 9 (7.69%) Statistics
2 9 (7.69%) Management Information System
3 7 (5.98%) Mathematics
3 7 (5.98%) Economics
4 4 (3.42%) User Experience
5 3 (2.56%) Computer Science
5 3 (2.56%) Social Media
5 3 (2.56%) Data Extraction
6 2 (1.71%) Hedge funds
6 2 (1.71%) Visualisation
6 2 (1.71%) Foreign Exchange (FX)
7 1 (0.85%) Open Source
Operating Systems
1 9 (7.69%) UNIX
2 8 (6.84%) Windows
3 7 (5.98%) Linux
4 6 (5.13%) Windows 7
5 4 (3.42%) Windows XP
5 4 (3.42%) Windows Vista
Processes & Methodologies
1 34 (29.06%) Customer Insight
2 32 (27.35%) Analytics
3 18 (15.38%) ITIL
4 16 (13.68%) CRM
5 13 (11.11%) Time Management
6 10 (8.55%) Propensity Modelling
6 10 (8.55%) Customer Segmentation
7 9 (7.69%) Direct Marketing
7 9 (7.69%) ITSM
7 9 (7.69%) Customer Analysis
8 8 (6.84%) Service Management
8 8 (6.84%) Data Analysis
9 7 (5.98%) Business Intelligence
9 7 (5.98%) E-Commerce
9 7 (5.98%) Customer Analytics
10 6 (5.13%) Incident Management
11 5 (4.27%) Data Modelling
11 5 (4.27%) Continuous Improvement
11 5 (4.27%) Statistical Modelling
12 4 (3.42%) Customer Intelligence
Programming Languages
1 52 (44.44%) SQL
2 11 (9.40%) T-SQL
3 9 (7.69%) C
4 7 (5.98%) PL/SQL
5 6 (5.13%) C#
6 4 (3.42%) C++
7 3 (2.56%) Java
7 3 (2.56%) R
8 2 (1.71%) VB
8 2 (1.71%) VBA
9 1 (0.85%) PHP
Qualifications
1 27 (23.08%) Degree
2 12 (10.26%) SC Cleared
2 12 (10.26%) Security Cleared
3 8 (6.84%) ITIL Foundation Certificate
4 5 (4.27%) Microsoft Certification
5 1 (0.85%) HND
5 1 (0.85%) ITIL Certification
Quality Assurance & Compliance
1 13 (11.11%) SLA
2 3 (2.56%) ISO 14001
2 3 (2.56%) ISO 9001
3 1 (0.85%) ISO 9000
System Software
1 2 (1.71%) Active Directory
Systems Management
1 5 (4.27%) Nagios
2 4 (3.42%) Kibana
Vendors
1 32 (27.35%) Microsoft
2 12 (10.26%) Oracle
3 11 (9.40%) Google
4 5 (4.27%) New Relic
5 4 (3.42%) Tableau
5 4 (3.42%) Remedy
5 4 (3.42%) Business Objects
6 2 (1.71%) Citrix
7 1 (0.85%) Unica
7 1 (0.85%) Cognos
7 1 (0.85%) Salesforce.com
7 1 (0.85%) LexisNexis
City, London
SEC Recruitment Limited
Salary: £30000 - £40000 per annum + Dependent upon experience
Posted: 2 days ago
Coventry, West Midlands (County)
Big Red Recruitment
Salary: £17000 - £22000 per annum + healthcare, pension, free parking
Posted: 4 days ago
Banbury, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum
Posted: 5 days ago
London
Austin Fraser Limited
Salary: £38000.00 - £42000.00 per annum + Benefits
Posted: 17 days ago
London
Next Ventures Limited
Salary: £25,000 - £45,000 per year
Posted: 24 days ago
Wiltshire
Churchill Frank
Posted: 25 days ago