The table below looks at the statistics for the Customer Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Analyst in their job title over the 3 months to 2 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Jul 2015
Same period 2014 Same period 2013
Customer Analyst
Rank 782 863 777
Rank change year-on-year
+81 -86
Permanent jobs requiring a Customer Analyst 84 53 83
As % of all permanent IT jobs located in England 0.082% 0.047% 0.081%
As % of the Job Titles category 0.087% 0.050% 0.086%
Number of salaries quoted 54 50 56
Average salary £28,000 £30,000 £35,000
Average salary % change year-on-year
-6.66% -14.28%
90% offered a salary of more than £20,000 £21,000 £19,000
10% offered a salary of more than £48,250 £50,000 £50,000
UK excluding London average salary £21,500 £22,500 £21,750
% change year-on-year
-4.44% +3.44%
Customer Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
96251 105897 96840
As % of all permanent IT jobs located in England 94.53% 94.51% 94.54%
Number of salaries quoted 80393 87735 81460
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Customer Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Customer Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Customer Analyst Jobs Demand Trend in England

Customer Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analyst across the England region.

Customer Analyst Salary Trend in England

Customer Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Customer Analyst across the England region over the 3 months to 2 July 2015.

Customer Analyst Salary Histogram in England

Customer Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Analyst within the England region over the 3 months to 2 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +43 26 £40,000 - 2
South East +20 20 £35,000 +16.66% 2
East of England +15 11 £21,500 +30.30% 2
East Midlands +9 10 £25,500 +18.60% 3
North West +1 9 £26,250 -30.00% 2
Yorkshire +8 8 £21,250 -5.55%
South West -15 4 £18,138 -57.32% 1
Customer Analyst
UK

Customer Analyst
Top 30 Related IT Skills in England

For the 6 months to 2 July 2015, IT jobs across the England region that cited Customer Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Analyst in their job title.

1 61 (37.89%) SQL
1 61 (37.89%) Analytics
2 51 (31.68%) MS Excel
3 50 (31.06%) MS Office
4 49 (30.43%) Marketing
5 48 (29.81%) Customer Insight
6 44 (27.33%) SAS
7 43 (26.71%) Analytical Skills
8 39 (24.22%) Microsoft
9 37 (22.98%) CRM
10 36 (22.36%) Finance
11 32 (19.88%) Degree
12 31 (19.25%) ITIL
13 30 (18.63%) Business Intelligence
14 29 (18.01%) Oracle
15 28 (17.39%) Banking
16 24 (14.91%) SLA
16 24 (14.91%) Time Management
17 22 (13.66%) Data Mining
17 22 (13.66%) SPSS
17 22 (13.66%) Retail
18 21 (13.04%) Tableau
19 18 (11.18%) MS PowerPoint
20 17 (10.56%) Incident Management
20 17 (10.56%) Data Analysis
20 17 (10.56%) Social Media
20 17 (10.56%) Customer Analytics
21 16 (9.94%) Customer Segmentation
21 16 (9.94%) Google
22 15 (9.32%) Oracle Database

Customer Analyst
Top Related IT Skills in England by Category

For the 6 months to 2 July 2015, IT jobs across the England region that cited Customer Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 44 (27.33%) SAS
2 12 (7.45%) SharePoint
3 5 (3.11%) Apache
4 3 (1.86%) IIS
5 2 (1.24%) JBoss
Applications
1 51 (31.68%) MS Excel
2 50 (31.06%) MS Office
3 22 (13.66%) SPSS
4 18 (11.18%) MS PowerPoint
5 1 (0.62%) FastStats
5 1 (0.62%) Stata
5 1 (0.62%) MS Visio
Business Applications
1 12 (7.45%) Remedy ITSM
2 1 (0.62%) Adobe Campaign
2 1 (0.62%) SAP Oil and Gas
2 1 (0.62%) Unica
Cloud Services
1 14 (8.70%) Google Analytics
2 7 (4.35%) SaaS
3 4 (2.48%) Amazon AWS
4 1 (0.62%) Adobe Analytics
4 1 (0.62%) Responsys
4 1 (0.62%) Silverpop
Communications & Networking
1 7 (4.35%) Internet
2 5 (3.11%) SSH
3 3 (1.86%) Broadband
3 3 (1.86%) LAN
3 3 (1.86%) WAN
4 2 (1.24%) SMS
5 1 (0.62%) PCoIP
Database & Business Intelligence
1 22 (13.66%) Data Mining
2 15 (9.32%) Oracle Database
3 12 (7.45%) Data Warehouse
4 11 (6.83%) Spotfire
4 11 (6.83%) QlikView
4 11 (6.83%) Oracle Database 11g
5 9 (5.59%) MySQL
6 8 (4.97%) Oracle Reports
7 7 (4.35%) SQL Server
7 7 (4.35%) Big Data
8 5 (3.11%) Crystal Reports
9 4 (2.48%) SQL Server Reporting Services
9 4 (2.48%) SQL Server Integration Services
9 4 (2.48%) Oracle BI EE
9 4 (2.48%) Amazon Redshift
10 2 (1.24%) Base SAS
10 2 (1.24%) SAS Enterprise Miner
10 2 (1.24%) Star Schema
11 1 (0.62%) MS Access
11 1 (0.62%) Relational Database
General
1 49 (30.43%) Marketing
2 36 (22.36%) Finance
3 28 (17.39%) Banking
4 22 (13.66%) Retail
5 8 (4.97%) Pharmaceutical
6 7 (4.35%) Publishing
7 6 (3.73%) Financial Institution
7 6 (3.73%) Advertising
7 6 (3.73%) Online Betting
8 5 (3.11%) Retail Banking
8 5 (3.11%) Telecoms
9 3 (1.86%) Manufacturing
9 3 (1.86%) Multimedia
10 2 (1.24%) Military
10 2 (1.24%) Private Banking
10 2 (1.24%) Law
11 1 (0.62%) Electronics
11 1 (0.62%) Games
11 1 (0.62%) French Language
11 1 (0.62%) German Language
Libraries, Frameworks & Software Standards
1 5 (3.11%) XML
1 5 (3.11%) REST
2 3 (1.86%) .NET
2 3 (1.86%) ASP.NET
3 2 (1.24%) COM
3 2 (1.24%) Tapestry
Miscellaneous
1 43 (26.71%) Analytical Skills
2 17 (10.56%) Social Media
3 12 (7.45%) Management Information System
4 11 (6.83%) Mathematics
5 10 (6.21%) Visualisation
6 7 (4.35%) Digital Media
6 7 (4.35%) Computer Science
7 6 (3.73%) Data Extraction
8 5 (3.11%) Statistics
9 4 (2.48%) Economics
10 3 (1.86%) E-Learning
11 2 (1.24%) Enterprise Software
11 2 (1.24%) Data Centre
11 2 (1.24%) User Experience
12 1 (0.62%) Mobile Payment
12 1 (0.62%) Social Gaming
12 1 (0.62%) Clustering
12 1 (0.62%) NHS
12 1 (0.62%) DTV
Operating Systems
1 13 (8.07%) UNIX
2 12 (7.45%) Windows
3 9 (5.59%) Linux
4 6 (3.73%) Windows 7
5 2 (1.24%) Windows XP
Processes & Methodologies
1 61 (37.89%) Analytics
2 48 (29.81%) Customer Insight
3 37 (22.98%) CRM
4 31 (19.25%) ITIL
5 30 (18.63%) Business Intelligence
6 24 (14.91%) Time Management
7 17 (10.56%) Customer Analytics
7 17 (10.56%) Data Analysis
7 17 (10.56%) Incident Management
8 16 (9.94%) Customer Segmentation
9 15 (9.32%) E-Commerce
10 14 (8.70%) Root Cause Analysis
11 13 (8.07%) Propensity Modelling
11 13 (8.07%) Business Analysis
12 12 (7.45%) Direct Marketing
12 12 (7.45%) CHAID
12 12 (7.45%) ITSM
13 11 (6.83%) Data Modelling
14 10 (6.21%) ETL
14 10 (6.21%) Project Management
Programming Languages
1 61 (37.89%) SQL
2 14 (8.70%) R
3 10 (6.21%) T-SQL
4 8 (4.97%) VBA
4 8 (4.97%) Java
5 7 (4.35%) PL/SQL
6 5 (3.11%) C
7 4 (2.48%) C#
7 4 (2.48%) JavaScript
8 3 (1.86%) VB
8 3 (1.86%) MATLAB
9 1 (0.62%) Python
Qualifications
1 32 (19.88%) Degree
2 6 (3.73%) ITIL Certification
3 2 (1.24%) ISEB
3 2 (1.24%) ISTQB
4 1 (0.62%) Security Cleared
4 1 (0.62%) HND
4 1 (0.62%) MBA
Quality Assurance & Compliance
1 24 (14.91%) SLA
2 4 (2.48%) ISO 9001
3 2 (1.24%) QA
4 1 (0.62%) ISO 9000
System Software
1 11 (6.83%) Active Directory
2 2 (1.24%) VMware Infrastructure
3 1 (0.62%) KVM
3 1 (0.62%) VMware Workstation
Systems Management
1 12 (7.45%) ServiceCenter
2 6 (3.73%) Kibana
2 6 (3.73%) Nagios
Vendors
1 39 (24.22%) Microsoft
2 29 (18.01%) Oracle
3 21 (13.04%) Tableau
4 16 (9.94%) Google
5 13 (8.07%) HP
6 12 (7.45%) Remedy
7 11 (6.83%) Business Objects
8 8 (4.97%) SAP
9 6 (3.73%) New Relic
10 5 (3.11%) Sysomos
11 4 (2.48%) Alteryx
11 4 (2.48%) Tieto
11 4 (2.48%) Alterian
12 3 (1.86%) Citrix
13 2 (1.24%) ServiceNow
13 2 (1.24%) VMware
13 2 (1.24%) Cognos
13 2 (1.24%) Adobe
13 2 (1.24%) Cisco
14 1 (0.62%) IBM
North West
Parallel Consulting
Salary: £27000 - £35000 per annum + bonus + benefits
Posted: 17 hours ago
Northampton, Northamptonshire
Spring Technology
Salary: £20000.00 - £22000.00 per annum
Posted: 22 hours ago
City, London
ANSON MCCADE
Salary: £50k-£60k+performance bonus+pension+healthcare&more.
Posted: 22 hours ago
Richmond, Surrey
Oxbridge Answers
Salary: 35,000
Posted: Yesterday
East Midlands
Real Staffing
Salary: £35000 - £40000 per annum + bonus + benefits package
Posted: 3 days ago
Hemel Hempstead, Hertfordshire
Green Thompson Consulting
Salary: From £18,000 to £24,000 per annum
Posted: 6 days ago
Peterborough
Churchill Frank
Posted: 10 days ago
London
Recruitment Genius
Salary: £25000 - £35000 per annum
Posted: 17 days ago
Exeter, Devon
Eight Technology
Salary: From £12,000 to £15,000 per annum plus benefits
Posted: 21 days ago
Warwickshire
Churchill Frank
Salary: £35000 - £36000 per annum + Bonus+Benefits
Posted: 26 days ago