The statistics below represent IT jobs advertised across the England region that had Customer Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 June 2016 with a comparison to same period over 2 years.

3 months to
29 Jun 2016
Same period 2015 Same period 2014
Customer Analyst
Rank 773 822 912
Rank change year-on-year
+49 +90
Permanent jobs requiring a Customer Analyst 115 115 58
As % of all permanent IT jobs located in England 0.13% 0.11% 0.052%
As % of the Job Titles category 0.13% 0.11% 0.054%
Number of salaries quoted 104 86 54
Median salary £32,750 £26,250 £35,000
Median salary % change year-on-year
+24.76% -25.00%
90% offered a salary of more than £19,150 £20,000 £22,500
10% offered a salary of more than £52,350 £45,250 £52,500
UK excluding London median salary £24,000 £21,500 £24,750
% change year-on-year
+11.62% -13.13%
Customer Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
88459 100027 107293
As % of all permanent IT jobs located in England 96.38% 96.51% 96.49%
Number of salaries quoted 75472 83409 88582
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Customer Analyst
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Customer Analyst in the job title.

Customer Analyst Jobs Demand Trend in England

Customer Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analyst across the England region.

Customer Analyst Salary Trend in England

Customer Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Customer Analyst across the England region over the 3 months to 29 June 2016.

Customer Analyst Salary Histogram in England

Customer Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Analyst within the England region over the 3 months to 29 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +29 47 £45,000 +18.42% 4
South East +33 22 £25,000 +13.63% 1
Yorkshire +27 12 £22,000 +2.32%
East of England +30 10 £40,000 +86.04% 1
West Midlands - 9 £20,500 - 1
North West +27 6 £23,000 -16.36% 1
South West +24 5 £22,500 +12.50% 1
East Midlands -6 4 £19,000 -7.31%
Customer Analyst
UK

Customer Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 29 June 2016, Customer Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Customer Analyst in the job title.

1 84 (45.90%) SQL
2 61 (33.33%) Degree
3 48 (26.23%) Customer Insight
3 48 (26.23%) Analytical Skills
4 44 (24.04%) SAS
5 38 (20.77%) Business Intelligence
6 35 (19.13%) CRM
6 35 (19.13%) Retail
6 35 (19.13%) Marketing
7 33 (18.03%) MS Excel
8 32 (17.49%) Finance
9 29 (15.85%) Microsoft
10 27 (14.75%) Analytics
11 25 (13.66%) Stakeholder Management
12 22 (12.02%) Data Analysis
13 21 (11.48%) ITIL
14 20 (10.93%) Customer Analysis
15 19 (10.38%) MS Office
16 17 (9.29%) C
16 17 (9.29%) Mathematics
17 16 (8.74%) Service Management
18 15 (8.20%) Agile Software Development
18 15 (8.20%) R
19 14 (7.65%) Project Management
20 13 (7.10%) SLA
20 13 (7.10%) Management Information System
20 13 (7.10%) Business Analysis
21 12 (6.56%) SaaS
21 12 (6.56%) Data Mining
22 11 (6.01%) Internet

Customer Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 44 (24.04%) SAS
2 5 (2.73%) IIS
3 1 (0.55%) Apache
3 1 (0.55%) SharePoint
3 1 (0.55%) Skype for Business
Applications
1 33 (18.03%) MS Excel
2 19 (10.38%) MS Office
3 8 (4.37%) MS PowerPoint
4 5 (2.73%) SPSS
5 1 (0.55%) MS Visio
Business Applications
1 5 (2.73%) FastStats
2 3 (1.64%) SAP Oil and Gas
3 1 (0.55%) SAP CRM
3 1 (0.55%) SAP ERP
3 1 (0.55%) SAP IS-U
3 1 (0.55%) thinkFolio
3 1 (0.55%) WebTrends
Cloud Services
1 12 (6.56%) SaaS
2 4 (2.19%) Cloud Computing
3 2 (1.09%) Google Apps
4 1 (0.55%) Google Analytics
Communications & Networking
1 11 (6.01%) Internet
2 7 (3.83%) SMTP
3 2 (1.09%) ATM
3 2 (1.09%) Broadband
3 2 (1.09%) TCP/IP
4 1 (0.55%) ADSL
4 1 (0.55%) VPN
Database & Business Intelligence
1 12 (6.56%) Data Mining
2 8 (4.37%) SQL Server
2 8 (4.37%) SQL Server Reporting Services
3 7 (3.83%) MS Access
4 6 (3.28%) Data Warehouse
5 5 (2.73%) Big Data
5 5 (2.73%) BusinessObjects
6 4 (2.19%) Microsoft Power View
7 3 (1.64%) QlikView
7 3 (1.64%) Spotfire
8 2 (1.09%) OLAP
8 2 (1.09%) Oracle BI EE
8 2 (1.09%) Oracle Database
8 2 (1.09%) Oracle Database 11g
8 2 (1.09%) Oracle Reports
8 2 (1.09%) Relational Database
9 1 (0.55%) Base SAS
9 1 (0.55%) Crystal Reports
9 1 (0.55%) SAS Enterprise Guide
9 1 (0.55%) SQL Server Integration Services
Development Applications
1 2 (1.09%) JIRA
2 1 (0.55%) Axure RP
2 1 (0.55%) Balsamiq Mockups
2 1 (0.55%) Selenium
2 1 (0.55%) Visual Studio
General
1 35 (19.13%) Marketing
1 35 (19.13%) Retail
2 32 (17.49%) Finance
3 10 (5.46%) Telecoms
4 6 (3.28%) Welsh Language
5 5 (2.73%) Banking
5 5 (2.73%) Spanish Language
6 4 (2.19%) Manufacturing
7 3 (1.64%) Electronics
7 3 (1.64%) Games
8 2 (1.09%) Advertising
8 2 (1.09%) Automotive
8 2 (1.09%) Pharmaceutical
8 2 (1.09%) Publishing
9 1 (0.55%) Billing
9 1 (0.55%) Dutch Language
9 1 (0.55%) Front Office
9 1 (0.55%) Investment Banking
9 1 (0.55%) Legal
9 1 (0.55%) Retail Banking
Libraries, Frameworks & Software Standards
1 3 (1.64%) CSS
1 3 (1.64%) HTML
2 2 (1.09%) EDI
3 1 (0.55%) REST
Miscellaneous
1 48 (26.23%) Analytical Skills
2 17 (9.29%) Mathematics
3 13 (7.10%) Management Information System
4 10 (5.46%) Statistics
5 9 (4.92%) User Experience
6 5 (2.73%) Economics
6 5 (2.73%) Mainframe
6 5 (2.73%) Visualisation
7 3 (1.64%) Driving Licence
7 3 (1.64%) Physics
8 2 (1.09%) Algorithms
8 2 (1.09%) Artificial Intelligence
8 2 (1.09%) Computer Science
8 2 (1.09%) Data Protection Act
8 2 (1.09%) Mobile App
8 2 (1.09%) Social Media
9 1 (0.55%) Data Extraction
9 1 (0.55%) Hedge funds
9 1 (0.55%) iPhone
9 1 (0.55%) RSA SecurID
Operating Systems
1 10 (5.46%) Unix
2 9 (4.92%) Windows
3 5 (2.73%) Windows Server
4 3 (1.64%) Windows 7
5 1 (0.55%) Android
5 1 (0.55%) Windows 8
5 1 (0.55%) Windows XP
Processes & Methodologies
1 48 (26.23%) Customer Insight
2 38 (20.77%) Business Intelligence
3 35 (19.13%) CRM
4 27 (14.75%) Analytics
5 25 (13.66%) Stakeholder Management
6 22 (12.02%) Data Analysis
7 21 (11.48%) ITIL
8 20 (10.93%) Customer Analysis
9 16 (8.74%) Service Management
10 15 (8.20%) Agile Software Development
11 14 (7.65%) Project Management
12 13 (7.10%) Business Analysis
13 11 (6.01%) Data Governance
13 11 (6.01%) Stakeholder and Relationship Management
14 10 (5.46%) E-Commerce
14 10 (5.46%) Statistical Modelling
15 9 (4.92%) ITSM
16 8 (4.37%) Customer Analytics
16 8 (4.37%) Customer Intelligence
17 6 (3.28%) Customer Segmentation
Programming Languages
1 84 (45.90%) SQL
2 17 (9.29%) C
3 15 (8.20%) R
4 5 (2.73%) Python
5 4 (2.19%) VBA
6 2 (1.09%) JavaScript
7 1 (0.55%) COBOL
Qualifications
1 61 (33.33%) Degree
2 8 (4.37%) Security Cleared
3 7 (3.83%) ITIL Certification
3 7 (3.83%) SC Cleared
4 3 (1.64%) PRINCE2 Certification
5 2 (1.09%) ISEB
6 1 (0.55%) APMP
6 1 (0.55%) BC Cleared
Quality Assurance & Compliance
1 13 (7.10%) SLA
2 1 (0.55%) ISO 9001
2 1 (0.55%) QA
System Software
1 7 (3.83%) IMail Server
2 3 (1.64%) Active Directory
3 1 (0.55%) XenApp
Vendors
1 29 (15.85%) Microsoft
2 11 (6.01%) Teradata
3 10 (5.46%) Tableau
4 5 (2.73%) Oracle
4 5 (2.73%) SAP
5 4 (2.19%) Google
5 4 (2.19%) Salesforce.com
6 2 (1.09%) Citrix
6 2 (1.09%) Minitab
7 1 (0.55%) Advent
7 1 (0.55%) Alteryx
7 1 (0.55%) Bloomberg
7 1 (0.55%) Blue Coat
7 1 (0.55%) Charles River
7 1 (0.55%) CheckPoint
7 1 (0.55%) FactSet
7 1 (0.55%) HP
7 1 (0.55%) Misys
7 1 (0.55%) Murex
7 1 (0.55%) SunGard
Coventry, West Midlands (County)
Big Red Recruitment
Salary: £16000 - £19000 per annum + benefits
Posted: Yesterday
Watford, Hertfordshire
Latcom Ltd
Salary: From £40,000 to £45,000 per annum + Benefits
Posted: 2 days ago
City, London
Oliver James Associates
Salary: £45000 - £55000 per annum + a competitive benefits package
Posted: Yesterday
London
People Source Consulting
Salary: £35000 - £45000 per annum + 15% bonus and benefits package
Posted: Yesterday
London
People Source Consulting
Salary: £35000 - £40000 per annum + 15% bonus and benefits package
Posted: 15 days ago