The first table below looks at the demand for the Customer Service Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Service Engineer in their job title over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
Customer Service Engineer
Rank 872 851 868
Rank change year-on-year
-21 +17
Permanent jobs requiring a Customer Service Engineer 9 4 14
As % of all permanent IT jobs located in England 0.008% 0.004% 0.013%
As % of the Job Titles category 0.009% 0.004% 0.013%
Number of salaries quoted 8 4 14
Average salary £17,000 £17,250 £20,500
Average salary % change year-on-year
-1.44% -15.85%
90% offered a salary of more than £16,700 £17,100 £20,000
10% offered a salary of more than £17,500 £26,400 £21,200
UK excluding London average salary £17,500 £17,250 £20,000
% change year-on-year
+1.44% -13.75%
Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
103256 95947 106071
As % of all permanent IT jobs located in England 94.38% 94.25% 95.26%
Number of salaries quoted 85103 80281 91579
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,000 £27,500
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Customer Service Engineer
UK

Customer Service Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Customer Service Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Customer Service Engineer Jobs Demand Trend in England

Customer Service Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Service Engineer across the England region.

Customer Service Engineer Salary Trend in England

Customer Service Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Service Engineer within the England region over the 3 months to 28 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -57 3 £17,000 -0.72%
North West - 2 £16,000 -
East of England - 2 £17,500 -
South East +11 1 £17,500 +1.44%
North East - 1 £17,000 -
Customer Service Engineer
UK

Customer Service Engineer
Top 30 Related IT Skills in England

For the 6 months to 28 July 2014, IT jobs across the England region that cited Customer Service Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Service Engineer in their job title.

1 15 (57.69%) Windows
2 10 (38.46%) MS Exchange
2 10 (38.46%) Active Directory
3 6 (23.08%) Microsoft
3 6 (23.08%) Windows 7
4 5 (19.23%) Network Security
4 5 (19.23%) Android
4 5 (19.23%) Windows Server 2008
4 5 (19.23%) Windows XP
4 5 (19.23%) MCSE
4 5 (19.23%) LAN
4 5 (19.23%) WAN
4 5 (19.23%) DHCP
4 5 (19.23%) TCP/IP
4 5 (19.23%) DNS
4 5 (19.23%) C
4 5 (19.23%) SQL Server
4 5 (19.23%) Microsoft Certification
4 5 (19.23%) Firewall
4 5 (19.23%) Wireless
4 5 (19.23%) Requirements Management
4 5 (19.23%) Degree
4 5 (19.23%) Exchange Server 2007
5 3 (11.54%) A+ Certification
5 3 (11.54%) Citrix
5 3 (11.54%) Statistics
6 2 (7.69%) Office 365
6 2 (7.69%) Asset Management
6 2 (7.69%) MS Office
6 2 (7.69%) ITIL

Customer Service Engineer
Top Related IT Skills in England by Category

For the 6 months to 28 July 2014, IT jobs across the England region that cited Customer Service Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Service Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (38.46%) MS Exchange
2 5 (19.23%) Exchange Server 2007
Applications
1 2 (7.69%) MS Office
2 1 (3.85%) MS Excel
Cloud Services
1 2 (7.69%) Office 365
Communications & Networking
1 5 (19.23%) Network Security
1 5 (19.23%) LAN
1 5 (19.23%) WAN
1 5 (19.23%) DHCP
1 5 (19.23%) TCP/IP
1 5 (19.23%) DNS
1 5 (19.23%) Firewall
1 5 (19.23%) Wireless
Database & Business Intelligence
1 5 (19.23%) SQL Server
Miscellaneous
1 3 (11.54%) Statistics
Operating Systems
1 15 (57.69%) Windows
2 6 (23.08%) Windows 7
3 5 (19.23%) Android
3 5 (19.23%) Windows Server 2008
3 5 (19.23%) Windows XP
4 1 (3.85%) UNIX
4 1 (3.85%) Linux
Processes & Methodologies
1 5 (19.23%) Requirements Management
2 2 (7.69%) Asset Management
2 2 (7.69%) ITIL
3 1 (3.85%) Time Management
Programming Languages
1 5 (19.23%) C
2 1 (3.85%) SQL
2 1 (3.85%) Shell Script
2 1 (3.85%) Bash Shell
Qualifications
1 5 (19.23%) MCSE
1 5 (19.23%) Microsoft Certification
1 5 (19.23%) Degree
2 3 (11.54%) A+ Certification
System Software
1 10 (38.46%) Active Directory
Vendors
1 6 (23.08%) Microsoft
2 3 (11.54%) Citrix
3 1 (3.85%) Altiris