The table below looks at the statistics for the Customer Service Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Service Engineer in their job title over the 3 months to 29 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Dec 2014
Same period 2013 Same period 2012
Customer Service Engineer
Rank 861 856 861
Rank change year-on-year
-5 +5
Permanent jobs requiring a Customer Service Engineer 1 9 12
As % of all permanent IT jobs located in England 0.001% 0.009% 0.011%
As % of the Job Titles category 0.001% 0.009% 0.012%
Number of salaries quoted 1 5 12
Average salary £21,500 £17,250 £32,500
Average salary % change year-on-year
+24.63% -46.92%
UK excluding London average salary - £17,500 £32,500
% change year-on-year
- -46.15%
Customer Service Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
97560 95205 102446
As % of all permanent IT jobs located in England 94.69% 94.71% 95.25%
Number of salaries quoted 81838 78046 88983
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Customer Service Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Customer Service Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Customer Service Engineer Jobs Demand Trend in England

Customer Service Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Service Engineer across the England region.

Customer Service Engineer Salary Trend in England

Customer Service Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Service Engineer within the England region over the 3 months to 29 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -2 1 £21,500 +26.47%
Customer Service Engineer
UK

Customer Service Engineer
Top 17 Related IT Skills in England

For the 6 months to 29 December 2014, IT jobs across the England region that cited Customer Service Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Service Engineer in their job title.

1 2 (50.00%) A+ Certification
1 2 (50.00%) Line Management
2 1 (25.00%) Mac OS X
2 1 (25.00%) Apple
2 1 (25.00%) MS Office
2 1 (25.00%) ITIL
2 1 (25.00%) Windows
2 1 (25.00%) MS Excel
2 1 (25.00%) Active Directory
2 1 (25.00%) Citrix
2 1 (25.00%) Asset Management
2 1 (25.00%) WSUS
2 1 (25.00%) Android
2 1 (25.00%) Windows Server 2008
2 1 (25.00%) Windows 7
2 1 (25.00%) Apple iOS
2 1 (25.00%) Office 365

Customer Service Engineer
Top Related IT Skills in England by Category

For the 6 months to 29 December 2014, IT jobs across the England region that cited Customer Service Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Service Engineer in their job title. Up to 20 skills are shown per category.

Applications
1 1 (25.00%) MS Office
1 1 (25.00%) MS Excel
Cloud Services
1 1 (25.00%) Office 365
Operating Systems
1 1 (25.00%) Windows
1 1 (25.00%) Mac OS X
1 1 (25.00%) Android
1 1 (25.00%) Windows Server 2008
1 1 (25.00%) Windows 7
1 1 (25.00%) Apple iOS
Processes & Methodologies
1 2 (50.00%) Line Management
2 1 (25.00%) ITIL
2 1 (25.00%) Asset Management
Qualifications
1 2 (50.00%) A+ Certification
System Software
1 1 (25.00%) Active Directory
Systems Management
1 1 (25.00%) WSUS
Vendors
1 1 (25.00%) Citrix
1 1 (25.00%) Apple