The statistics below represent IT jobs advertised across the England region that had Customer Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 10 December 2016 with a comparison to same period over 2 years.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
Customer Support Engineer
Rank 853 916 899
Rank change year-on-year
+63 -17
Permanent jobs requiring a Customer Support Engineer 24 22 40
As % of all permanent IT jobs located in England 0.029% 0.022% 0.038%
As % of the Job Titles category 0.030% 0.023% 0.039%
Number of salaries quoted 23 22 33
Median salary £30,000 £33,750 £24,000
Median salary % change year-on-year
-11.11% +40.62%
90% offered a salary of more than £22,100 £23,200 £22,000
10% offered a salary of more than £48,300 £44,500 £39,200
UK excluding London median salary £32,500 £37,500 £24,000
% change year-on-year
-13.33% +56.25%
Customer Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
81095 95808 102984
As % of all permanent IT jobs located in England 96.50% 96.64% 96.62%
Number of salaries quoted 67904 80693 85946
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,500 £26,000
10% offered a salary of more than £75,000 £69,000 £70,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

Customer Support Engineer
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Customer Support Engineer in the job title.

Customer Support Engineer Jobs Demand Trend in England

Customer Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Support Engineer across the England region.

Customer Support Engineer Salary Trend in England

Customer Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Customer Support Engineer across the England region over the 3 months to 10 December 2016.

Customer Support Engineer Salary Histogram in England

Customer Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Support Engineer within the England region over the 3 months to 10 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +47 15 £27,500 -15.38% 2
South East +70 7 £35,000 +40.00% 1
West Midlands -14 1 £21,000 -45.80% 1
North West -22 1 £18,500 -53.75% 1
Customer Support Engineer
UK

Customer Support Engineer Skill Set
Top 30 Related IT Skills in England

For the 6 months to 10 December 2016, Customer Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Customer Support Engineer in the job title.

1 39 (62.90%) Windows
2 28 (45.16%) Linux
3 20 (32.26%) Internet
4 19 (30.65%) Active Directory
5 18 (29.03%) MS Exchange
6 16 (25.81%) TCP/IP
7 14 (22.58%) DNS
7 14 (22.58%) Firewall
8 13 (20.97%) WAN
8 13 (20.97%) Office 365
9 12 (19.35%) Windows 7
9 12 (19.35%) ADSL
9 12 (19.35%) Cisco
9 12 (19.35%) Microsoft
10 11 (17.74%) Citrix
10 11 (17.74%) Service Delivery
10 11 (17.74%) SMTP
10 11 (17.74%) Kalman Filter
10 11 (17.74%) Email Filtering
10 11 (17.74%) Web Filtering
11 10 (16.13%) Windows 8
11 10 (16.13%) MS Excel
11 10 (16.13%) Retail
12 9 (14.52%) SCCM
12 9 (14.52%) MySQL
12 9 (14.52%) Analytical Skills
12 9 (14.52%) Exchange Server 2010
13 8 (12.90%) MS Office
14 7 (11.29%) VMware Infrastructure
14 7 (11.29%) Windows Server 2008

Customer Support Engineer Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (29.03%) MS Exchange
2 9 (14.52%) Exchange Server 2010
3 5 (8.06%) Exchange Server 2003
3 5 (8.06%) Exchange Server 2007
4 4 (6.45%) Apache
4 4 (6.45%) Exchange Server 2013
4 4 (6.45%) Tomcat
4 4 (6.45%) WebLogic
5 3 (4.84%) IIS
5 3 (4.84%) WebSphere
6 1 (1.61%) Apache ServiceMix
6 1 (1.61%) JBoss
Applications
1 10 (16.13%) MS Excel
2 8 (12.90%) MS Office
3 3 (4.84%) MS PowerPoint
4 2 (3.23%) MS Visio
Cloud Services
1 13 (20.97%) Office 365
2 1 (1.61%) Amazon AWS
Communications & Networking
1 20 (32.26%) Internet
2 16 (25.81%) TCP/IP
3 14 (22.58%) DNS
3 14 (22.58%) Firewall
4 13 (20.97%) WAN
5 12 (19.35%) ADSL
6 11 (17.74%) SMTP
7 7 (11.29%) Wireless
8 3 (4.84%) DHCP
9 2 (3.23%) LAN
9 2 (3.23%) Wireshark
10 1 (1.61%) Broadband
10 1 (1.61%) Ethernet
10 1 (1.61%) MPLS
10 1 (1.61%) Multicast
10 1 (1.61%) OSPF
10 1 (1.61%) RIP
10 1 (1.61%) SSL
10 1 (1.61%) VLAN
10 1 (1.61%) VRRP
Database & Business Intelligence
1 9 (14.52%) MySQL
2 2 (3.23%) PostgreSQL
2 2 (3.23%) RDBMS
2 2 (3.23%) Relational Database
3 1 (1.61%) Big Data
3 1 (1.61%) Data Warehouse
3 1 (1.61%) Hadoop
3 1 (1.61%) OLAP
3 1 (1.61%) SQL Server
Development Applications
1 1 (1.61%) Git (software)
1 1 (1.61%) Subversion
General
1 10 (16.13%) Retail
2 7 (11.29%) Finance
3 3 (4.84%) Legal
4 2 (3.23%) Avionics
4 2 (3.23%) Banking
4 2 (3.23%) Electronics
4 2 (3.23%) Games
4 2 (3.23%) Telecoms
5 1 (1.61%) Italian Language
5 1 (1.61%) Manufacturing
5 1 (1.61%) Marketing
5 1 (1.61%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (1.61%) CSS
1 1 (1.61%) HTML
1 1 (1.61%) J2EE
1 1 (1.61%) Web Services
Miscellaneous
1 9 (14.52%) Analytical Skills
2 5 (8.06%) Blackberry
2 5 (8.06%) iPhone
2 5 (8.06%) Management Information System
3 3 (4.84%) PKI
4 2 (3.23%) CCTV
4 2 (3.23%) Computer Science
4 2 (3.23%) Home Automation
4 2 (3.23%) Smart Meter
5 1 (1.61%) Data Centre
5 1 (1.61%) Digital Media
Operating Systems
1 39 (62.90%) Windows
2 28 (45.16%) Linux
3 12 (19.35%) Windows 7
4 10 (16.13%) Windows 8
5 7 (11.29%) Windows Server 2008
6 6 (9.68%) Windows 10
6 6 (9.68%) Windows Server 2012
7 5 (8.06%) Android
7 5 (8.06%) Apple iOS
7 5 (8.06%) Windows Server 2003
7 5 (8.06%) Windows Vista
7 5 (8.06%) Windows XP
8 2 (3.23%) VMS
Processes & Methodologies
1 11 (17.74%) Email Filtering
1 11 (17.74%) Kalman Filter
1 11 (17.74%) Service Delivery
1 11 (17.74%) Web Filtering
2 5 (8.06%) Mobile Device Management
2 5 (8.06%) Software Distribution
3 3 (4.84%) Identity Management
4 2 (3.23%) Agile Software Development
4 2 (3.23%) Business Development
4 2 (3.23%) Coaching
4 2 (3.23%) Content Analysis
4 2 (3.23%) Data Management
4 2 (3.23%) Network Management
4 2 (3.23%) Project Management
4 2 (3.23%) Video Content Analysis
5 1 (1.61%) Analytics
5 1 (1.61%) Continuous Integration
5 1 (1.61%) ETL
5 1 (1.61%) ITIL
Programming Languages
1 4 (6.45%) PowerShell
1 4 (6.45%) SQL
2 2 (3.23%) Java
3 1 (1.61%) JavaScript
3 1 (1.61%) PHP
3 1 (1.61%) Shell Script
Qualifications
1 1 (1.61%) Degree
1 1 (1.61%) SC Cleared
1 1 (1.61%) Security Cleared
Quality Assurance & Compliance
1 2 (3.23%) SLA
System Software
1 19 (30.65%) Active Directory
2 7 (11.29%) VMware Infrastructure
3 5 (8.06%) Hyper-V
4 4 (6.45%) Virtual Servers
5 1 (1.61%) VirtualBox
5 1 (1.61%) VMware ESX
Systems Management
1 9 (14.52%) SCCM
Vendors
1 12 (19.35%) Cisco
1 12 (19.35%) Microsoft
2 11 (17.74%) Citrix
3 7 (11.29%) VMware
4 3 (4.84%) Apple
5 2 (3.23%) Salesforce.com
6 1 (1.61%) Blue Coat
6 1 (1.61%) Brocade
6 1 (1.61%) Cloudera
6 1 (1.61%) F5
6 1 (1.61%) Juniper
6 1 (1.61%) MapR
6 1 (1.61%) Unisys
Hatfield, Hertfordshire
Davanti Solutions
Salary: Unspecified
Posted: 5 days ago
Hayes, Middlesex
RM plc
Salary: £20000 - £26000 per annum + Car, Bonus & Benefits
Posted: 4 days ago
Richmond, Surrey
RM plc
Salary: £25000 - £30000 per annum + Bonus & Benefits
Posted: 5 days ago
Coventry, West Midlands (County)
RM plc
Salary: £18000 - £23000 per annum + Bonus & Benefits
Posted: 5 days ago
Sunderland, Tyne and Wear
RM plc
Salary: £20000 - £24000 per annum + Bonus & Benefits
Posted: 10 days ago
Ashton-Under-Lyne, Lancashire
RM plc
Salary: £16000 - £24000 per annum + bonus, benefits
Posted: 19 days ago
Barking, Essex
RM plc
Salary: £20000 - £25000 per annum + Bonus & Benefits
Posted: 24 days ago