The statistics below represent IT jobs advertised across the England region that had Customer Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 June 2016 with a comparison to same period over 2 years.

3 months to
29 Jun 2016
Same period 2015 Same period 2014
Customer Support Engineer
Rank 822 891 907
Rank change year-on-year
+69 +16
Permanent jobs requiring a Customer Support Engineer 66 46 63
As % of all permanent IT jobs located in England 0.072% 0.044% 0.057%
As % of the Job Titles category 0.075% 0.046% 0.059%
Number of salaries quoted 66 26 52
Median salary £27,500 £32,500 £31,500
Median salary % change year-on-year
-15.38% +3.17%
90% offered a salary of more than £22,000 £18,500 £22,000
10% offered a salary of more than £42,500 £39,500 £50,450
UK excluding London median salary £28,500 £32,500 £30,500
% change year-on-year
-12.30% +6.55%
Customer Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
88459 100027 107293
As % of all permanent IT jobs located in England 96.38% 96.51% 96.49%
Number of salaries quoted 75472 83409 88582
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Customer Support Engineer
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Customer Support Engineer in the job title.

Customer Support Engineer Jobs Demand Trend in England

Customer Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Support Engineer across the England region.

Customer Support Engineer Salary Trend in England

Customer Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Customer Support Engineer across the England region over the 3 months to 29 June 2016.

Customer Support Engineer Salary Histogram in England

Customer Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Support Engineer within the England region over the 3 months to 29 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +33 26 £28,500 -18.57% 3
London +31 22 £25,000 -35.48%
South West +32 10 £24,500 +22.50%
East of England +34 5 £30,000 -7.69% 1
East Midlands - 2 £33,750 -
Customer Support Engineer
UK

Customer Support Engineer Skill Set
Top 30 Related IT Skills in England

For the 6 months to 29 June 2016, Customer Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Customer Support Engineer in the job title.

1 73 (56.59%) Windows
2 49 (37.98%) Active Directory
3 40 (31.01%) Analytical Skills
4 39 (30.23%) TCP/IP
4 39 (30.23%) Linux
5 38 (29.46%) Degree
6 31 (24.03%) Microsoft
7 30 (23.26%) DNS
8 26 (20.16%) WAN
9 25 (19.38%) Salesforce.com
10 23 (17.83%) Case Management
11 22 (17.05%) Firewall
11 22 (17.05%) DHCP
12 21 (16.28%) Internet
12 21 (16.28%) Windows 7
13 20 (15.50%) Android
13 20 (15.50%) Windows Server 2008
14 19 (14.73%) iPhone
14 19 (14.73%) Wireless
14 19 (14.73%) VMware
15 18 (13.95%) LAN
15 18 (13.95%) SQL Server
16 17 (13.18%) VMware Infrastructure
16 17 (13.18%) Mobile Device Management
16 17 (13.18%) MS Exchange
16 17 (13.18%) Blackberry
17 15 (11.63%) LDAP
18 14 (10.85%) Management Information System
18 14 (10.85%) Mobile App
18 14 (10.85%) SQL Server 2008

Customer Support Engineer Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (13.18%) MS Exchange
2 13 (10.08%) Exchange Server 2010
3 12 (9.30%) Exchange Server 2003
3 12 (9.30%) Exchange Server 2007
4 5 (3.88%) IIS
5 1 (0.78%) Apache
5 1 (0.78%) Confluence
5 1 (0.78%) Skype for Business
5 1 (0.78%) Tomcat
5 1 (0.78%) WebLogic
5 1 (0.78%) WebSphere
Applications
1 13 (10.08%) MS Office
2 7 (5.43%) MS Excel
3 2 (1.55%) Adobe After Effects
3 2 (1.55%) Final Cut Pro
3 2 (1.55%) Maya
3 2 (1.55%) MODO
3 2 (1.55%) Photoshop
Business Applications
1 2 (1.55%) Salesforce.com CRM
Cloud Services
1 3 (2.33%) SaaS
2 2 (1.55%) Office 365
3 1 (0.78%) Amazon AWS
Communications & Networking
1 39 (30.23%) TCP/IP
2 30 (23.26%) DNS
3 26 (20.16%) WAN
4 22 (17.05%) DHCP
4 22 (17.05%) Firewall
5 21 (16.28%) Internet
6 19 (14.73%) Wireless
7 18 (13.95%) LAN
8 15 (11.63%) LDAP
9 9 (6.98%) iSCSI
9 9 (6.98%) SMTP
10 8 (6.20%) ADSL
11 5 (3.88%) SAN
12 3 (2.33%) HTTP
12 3 (2.33%) SMS
13 1 (0.78%) Ethernet
13 1 (0.78%) HTTPS
13 1 (0.78%) RIP
13 1 (0.78%) VoIP
13 1 (0.78%) VPN
Database & Business Intelligence
1 18 (13.95%) SQL Server
2 14 (10.85%) SQL Server 2008
3 12 (9.30%) SQL Server 2005
4 3 (2.33%) MySQL
5 1 (0.78%) Big Data
5 1 (0.78%) Data Warehouse
5 1 (0.78%) Hadoop
5 1 (0.78%) OLAP
5 1 (0.78%) Oracle Database
5 1 (0.78%) PostgreSQL
5 1 (0.78%) SQL Server 2012
5 1 (0.78%) SQL Server 2014
Development Applications
1 2 (1.55%) Bugzilla
1 2 (1.55%) JIRA
General
1 6 (4.65%) Telecoms
2 4 (3.10%) Finance
3 3 (2.33%) Retail
4 2 (1.55%) Back Office
4 2 (1.55%) Games
4 2 (1.55%) Legal
4 2 (1.55%) Spanish Language
5 1 (0.78%) Advertising
Libraries, Frameworks & Software Standards
1 12 (9.30%) Middleware
2 3 (2.33%) Web Services
3 2 (1.55%) .NET
3 2 (1.55%) ASP.NET
3 2 (1.55%) HTML
3 2 (1.55%) XML
4 1 (0.78%) Boost C++ Libraries
4 1 (0.78%) FIX Protocol
Miscellaneous
1 40 (31.01%) Analytical Skills
2 19 (14.73%) iPhone
3 17 (13.18%) Blackberry
4 14 (10.85%) Management Information System
4 14 (10.85%) Mobile App
5 13 (10.08%) Mathematics
5 13 (10.08%) PKI
6 12 (9.30%) Smartcard
7 8 (6.20%) Enterprise Storage
8 5 (3.88%) Driving Licence
9 4 (3.10%) Computer Science
10 3 (2.33%) NHS
10 3 (2.33%) Physics
11 2 (1.55%) Home Automation
11 2 (1.55%) Mainframe
11 2 (1.55%) Smart Meter
11 2 (1.55%) Social Media
11 2 (1.55%) Statistics
12 1 (0.78%) Enterprise Software
12 1 (0.78%) Video Conferencing
Operating Systems
1 73 (56.59%) Windows
2 39 (30.23%) Linux
3 21 (16.28%) Windows 7
4 20 (15.50%) Android
4 20 (15.50%) Windows Server 2008
5 13 (10.08%) Windows XP
6 12 (9.30%) Apple iOS
6 12 (9.30%) Windows Server
6 12 (9.30%) Windows Server 2003
6 12 (9.30%) Windows Vista
7 10 (7.75%) AIX
8 7 (5.43%) Windows 8
8 7 (5.43%) Windows Server 2012
9 4 (3.10%) Unix
10 2 (1.55%) Mac OS X
10 2 (1.55%) Windows 10
11 1 (0.78%) HPUX
Processes & Methodologies
1 23 (17.83%) Case Management
2 17 (13.18%) Mobile Device Management
3 13 (10.08%) Mentoring
4 12 (9.30%) Cybersecurity
4 12 (9.30%) Process Improvement
4 12 (9.30%) Software Distribution
5 9 (6.98%) Business Intelligence
6 8 (6.20%) Email Filtering
6 8 (6.20%) Kalman Filter
6 8 (6.20%) Network Management
6 8 (6.20%) Service Delivery
6 8 (6.20%) Web Filtering
7 6 (4.65%) CRM
8 4 (3.10%) ITIL
9 3 (2.33%) Data Analysis
10 2 (1.55%) Data Management
10 2 (1.55%) Fault Management
10 2 (1.55%) Product Management
10 2 (1.55%) Regression Testing
10 2 (1.55%) Software Testing
Programming Languages
1 10 (7.75%) Perl
1 10 (7.75%) SQL
2 3 (2.33%) Python
3 2 (1.55%) C
3 2 (1.55%) C++
3 2 (1.55%) Java
3 2 (1.55%) PHP
Qualifications
1 38 (29.46%) Degree
2 6 (4.65%) SC Cleared
2 6 (4.65%) Security Cleared
3 4 (3.10%) DV Cleared
4 3 (2.33%) CCNA
4 3 (2.33%) CCNP
4 3 (2.33%) Cisco Certification
4 3 (2.33%) ITIL Certification
5 2 (1.55%) Microsoft Certification
6 1 (0.78%) CCVP
6 1 (0.78%) DBS Check
6 1 (0.78%) MCITP
6 1 (0.78%) MCP
6 1 (0.78%) MCSE
Quality Assurance & Compliance
1 11 (8.53%) QA
2 5 (3.88%) SLA
System Software
1 49 (37.98%) Active Directory
2 17 (13.18%) VMware Infrastructure
3 12 (9.30%) Virtual Machines
4 9 (6.98%) NFS
5 2 (1.55%) VMware ESXi
5 2 (1.55%) XenDesktop
6 1 (0.78%) Hyper-V
Systems Management
1 3 (2.33%) SCCM
2 1 (0.78%) Symantec Enterprise Vault
Vendors
1 31 (24.03%) Microsoft
2 25 (19.38%) Salesforce.com
3 19 (14.73%) VMware
4 13 (10.08%) Cisco
4 13 (10.08%) Oracle
5 8 (6.20%) Citrix
6 5 (3.88%) Apple
7 3 (2.33%) Aastra
7 3 (2.33%) HP
7 3 (2.33%) Mitel
8 2 (1.55%) Adobe
8 2 (1.55%) Autodesk
8 2 (1.55%) Juniper
8 2 (1.55%) Nortel
8 2 (1.55%) Veeam
9 1 (0.78%) Atlassian
9 1 (0.78%) Cloudera
9 1 (0.78%) MapR
9 1 (0.78%) Sun
9 1 (0.78%) Symantec
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