The table below looks at the statistics for the Customer Support Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Support Engineer in their job title over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
Customer Support Engineer
Rank 843 862 850
Rank change year-on-year
+19 -12
Permanent jobs requiring a Customer Support Engineer 25 39 17
As % of all permanent IT jobs located in England 0.024% 0.035% 0.016%
As % of the Job Titles category 0.026% 0.037% 0.017%
Number of salaries quoted 20 38 15
Average salary £24,000 £26,750 £21,000
Average salary % change year-on-year
-10.28% +27.38%
90% offered a salary of more than £17,250 £24,250 £17,250
10% offered a salary of more than £33,750 £40,450 £31,400
UK excluding London average salary £24,000 £31,500 £20,750
% change year-on-year
-23.80% +51.80%
Customer Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
98006 104685 98144
As % of all permanent IT jobs located in England 94.71% 94.59% 94.78%
Number of salaries quoted 80950 85693 82553
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,000 £26,988
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Customer Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Customer Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Customer Support Engineer Jobs Demand Trend in England

Customer Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Support Engineer across the England region.

Customer Support Engineer Salary Trend in England

Customer Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Customer Support Engineer across the England region over the 3 months to 27 April 2015.

Customer Support Engineer Salary Histogram in England

Customer Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Support Engineer within the England region over the 3 months to 27 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +18 11 £24,000 -32.39%
London +11 10 £28,500 +11.76%
North East - 2 £15,000 - 1
East of England +23 1 £32,500 +1.56%
North West - 1 £17,500 -
Customer Support Engineer
UK

Customer Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 27 April 2015, IT jobs across the England region that cited Customer Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Support Engineer in their job title.

1 27 (49.09%) Windows
2 22 (40.00%) Internet
2 22 (40.00%) Windows Server 2008
3 20 (36.36%) Management Information System
3 20 (36.36%) Microsoft
4 19 (34.55%) Active Directory
4 19 (34.55%) MS Office
4 19 (34.55%) Windows XP
5 18 (32.73%) MS Exchange
5 18 (32.73%) Wireless
5 18 (32.73%) Apple iOS
6 17 (30.91%) Software Distribution
6 17 (30.91%) Analytical Skills
6 17 (30.91%) Exchange Server 2003
6 17 (30.91%) Degree
6 17 (30.91%) Windows Vista
6 17 (30.91%) Exchange Server 2007
6 17 (30.91%) Exchange Server 2010
6 17 (30.91%) Windows Server 2003
7 15 (27.27%) SQL
7 15 (27.27%) Computer Science
8 6 (10.91%) Linux
8 6 (10.91%) DNS
8 6 (10.91%) Service Delivery
9 5 (9.09%) Firewall
9 5 (9.09%) Windows 7
9 5 (9.09%) Telecoms
10 4 (7.27%) VMware
10 4 (7.27%) Back Office
10 4 (7.27%) Citrix

Customer Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 27 April 2015, IT jobs across the England region that cited Customer Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (32.73%) MS Exchange
2 17 (30.91%) Exchange Server 2003
2 17 (30.91%) Exchange Server 2007
2 17 (30.91%) Exchange Server 2010
3 2 (3.64%) IIS
3 2 (3.64%) Apache
4 1 (1.82%) Node.js
4 1 (1.82%) Lync
Applications
1 19 (34.55%) MS Office
2 3 (5.45%) MS Excel
Cloud Services
1 2 (3.64%) SaaS
Communications & Networking
1 22 (40.00%) Internet
2 18 (32.73%) Wireless
3 6 (10.91%) DNS
4 5 (9.09%) Firewall
5 3 (5.45%) TCP/IP
6 2 (3.64%) HTTP
6 2 (3.64%) Wireshark
6 2 (3.64%) NAS
7 1 (1.82%) SCTP
7 1 (1.82%) XCAP
7 1 (1.82%) tcpdump
7 1 (1.82%) 4G
7 1 (1.82%) M3UA
7 1 (1.82%) MGW
7 1 (1.82%) 2G
7 1 (1.82%) Ethereal
7 1 (1.82%) SNMP
7 1 (1.82%) VPN
7 1 (1.82%) LDAP
7 1 (1.82%) GSM
Database & Business Intelligence
1 4 (7.27%) SQL Server
2 1 (1.82%) MySQL
Development Applications
1 1 (1.82%) WinDbg
General
1 5 (9.09%) Telecoms
2 4 (7.27%) Back Office
3 2 (3.64%) Games
4 1 (1.82%) Legal
4 1 (1.82%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (3.64%) HTML
1 2 (3.64%) CSS
1 2 (3.64%) HTML5
2 1 (1.82%) AngularJS
2 1 (1.82%) SOAP
2 1 (1.82%) Spring
2 1 (1.82%) JSON
2 1 (1.82%) Application Packaging
Miscellaneous
1 20 (36.36%) Management Information System
2 17 (30.91%) Analytical Skills
3 15 (27.27%) Computer Science
4 3 (5.45%) Enterprise Software
5 2 (3.64%) DTV
5 2 (3.64%) Video on Demand
6 1 (1.82%) Digital Media
Operating Systems
1 27 (49.09%) Windows
2 22 (40.00%) Windows Server 2008
3 19 (34.55%) Windows XP
4 18 (32.73%) Apple iOS
5 17 (30.91%) Windows Vista
5 17 (30.91%) Windows Server 2003
6 6 (10.91%) Linux
7 5 (9.09%) Windows 7
8 4 (7.27%) Windows 8
9 3 (5.45%) UNIX
9 3 (5.45%) Mac OS X
10 2 (3.64%) Debian
10 2 (3.64%) Ubuntu
10 2 (3.64%) Solaris
11 1 (1.82%) Windows Server 2012
11 1 (1.82%) Android
Processes & Methodologies
1 17 (30.91%) Software Distribution
2 6 (10.91%) Service Delivery
3 4 (7.27%) Root Cause Analysis
4 3 (5.45%) Product Management
5 2 (3.64%) Network Management
5 2 (3.64%) Requirements Management
5 2 (3.64%) Load Balancing
5 2 (3.64%) Mobile Device Management
6 1 (1.82%) DevOps
6 1 (1.82%) ITIL
6 1 (1.82%) CRM
6 1 (1.82%) E-Commerce
6 1 (1.82%) Continuous Improvement
6 1 (1.82%) Customer Engagement
Programming Languages
1 15 (27.27%) SQL
2 2 (3.64%) Python
2 2 (3.64%) Ruby
2 2 (3.64%) JavaScript
3 1 (1.82%) Perl
3 1 (1.82%) PHP
3 1 (1.82%) C++
3 1 (1.82%) Java
3 1 (1.82%) Scala
Qualifications
1 17 (30.91%) Degree
2 1 (1.82%) SC Cleared
2 1 (1.82%) Security Cleared
2 1 (1.82%) CCNP
2 1 (1.82%) Cisco Certification
Quality Assurance & Compliance
1 4 (7.27%) SLA
System Software
1 19 (34.55%) Active Directory
2 3 (5.45%) VMware Infrastructure
3 1 (1.82%) XenApp
3 1 (1.82%) XenDesktop
3 1 (1.82%) Terminal Services
3 1 (1.82%) Microsoft App-V
Systems Management
1 2 (3.64%) NetBackup
1 2 (3.64%) FortiGate
2 1 (1.82%) Norton AntiVirus
2 1 (1.82%) WSUS
Vendors
1 20 (36.36%) Microsoft
2 4 (7.27%) Citrix
2 4 (7.27%) VMware
3 3 (5.45%) Cisco
4 2 (3.64%) IBM
4 2 (3.64%) Sun
4 2 (3.64%) Nokia
4 2 (3.64%) Veritas
4 2 (3.64%) Red Hat
4 2 (3.64%) CheckPoint
4 2 (3.64%) Fortinet
4 2 (3.64%) Meraki
5 1 (1.82%) WorldPay
5 1 (1.82%) Blue Coat
5 1 (1.82%) Oracle
5 1 (1.82%) WatchGuard
5 1 (1.82%) SonicWALL
5 1 (1.82%) F5
5 1 (1.82%) Salesforce.com
5 1 (1.82%) Symantec
Hartlepool
Capita - ITIN
Salary: £15000 per annum
Posted: 12 days ago