The statistics below represent IT jobs advertised across the England region that had Customer Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 February 2017 with a comparison to same period over 2 years.

3 months to
28 Feb 2017
Same period 2016 Same period 2015
Customer Support Engineer
UK / England
Rank 817 883 900
Rank change year-on-year
+66 +17
Permanent jobs requiring a Customer Support Engineer 22 43 24
As % of all permanent IT jobs located in England 0.028% 0.045% 0.024%
As % of the Job Titles category 0.029% 0.047% 0.025%
Number of salaries quoted 22 40 22
Median salary £25,000 £32,500 £24,000
Median salary % change year-on-year
-23.07% +35.41%
90% offered a salary of more than £22,000 £21,500 £22,000
10% offered a salary of more than £32,350 £42,500 £28,500
UK excluding London median salary £22,000 £32,500 £24,000
% change year-on-year
-32.30% +35.41%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
76158 91202 95401
As % of all permanent IT jobs located in England 96.31% 96.47% 96.73%
Number of salaries quoted 63631 77193 79218
Median salary £47,000 £45,000 £45,000
Median salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Customer Support Engineer
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Customer Support Engineer in the job title.

Customer Support Engineer Jobs Demand Trend in England

Customer Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Support Engineer across the England region.

Customer Support Engineer Salary Trend in England

Customer Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Customer Support Engineer across the England region over the 3 months to 28 February 2017.

Customer Support Engineer Salary Histogram in England

Customer Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Support Engineer within the England region over the 3 months to 28 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +48 13 £30,000 -3.22% 7
South East +43 3 £25,000 -23.07% 1
West Midlands - 3 £22,000 -
North East - 2 £22,000 -
North West -18 1 £18,500 -47.14%
Customer Support Engineer
UK

Customer Support Engineer Skill Set
Top 30 Related IT Skills in England

For the 6 months to 28 February 2017, Customer Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Customer Support Engineer in the job title.

1 32 (68.09%) Windows
2 20 (42.55%) Active Directory
3 18 (38.30%) Citrix
3 18 (38.30%) MS Excel
4 17 (36.17%) Windows 7
5 16 (34.04%) MS Exchange
6 15 (31.91%) Service Delivery
6 15 (31.91%) Windows 8
7 13 (27.66%) Office 365
7 13 (27.66%) DNS
8 12 (25.53%) Microsoft
8 12 (25.53%) VMware
8 12 (25.53%) VMware Infrastructure
8 12 (25.53%) Windows 10
8 12 (25.53%) Windows Server 2012
9 11 (23.40%) Windows Server 2008
9 11 (23.40%) Apple
9 11 (23.40%) Linux
10 10 (21.28%) MS Office
10 10 (21.28%) Internet
11 9 (19.15%) DHCP
11 9 (19.15%) SCCM
11 9 (19.15%) Retail
11 9 (19.15%) Coaching
11 9 (19.15%) Analytical Skills
11 9 (19.15%) Network Management
12 7 (14.89%) TCP/IP
12 7 (14.89%) Exchange Server 2010
13 6 (12.77%) SLA
14 5 (10.64%) WAN

Customer Support Engineer Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (34.04%) MS Exchange
2 7 (14.89%) Exchange Server 2010
3 5 (10.64%) Apache
4 4 (8.51%) Exchange Server 2003
4 4 (8.51%) Exchange Server 2007
4 4 (8.51%) Tomcat
4 4 (8.51%) WebLogic
5 3 (6.38%) Exchange Server 2013
5 3 (6.38%) IIS
6 2 (4.26%) Apache ServiceMix
6 2 (4.26%) JBoss
6 2 (4.26%) WebSphere
7 1 (2.13%) lighttpd
7 1 (2.13%) SharePoint
7 1 (2.13%) SharePoint 2010
7 1 (2.13%) SharePoint 2013
Applications
1 18 (38.30%) MS Excel
2 10 (21.28%) MS Office
3 2 (4.26%) MS PowerPoint
3 2 (4.26%) MS Visio
Cloud Services
1 13 (27.66%) Office 365
2 2 (4.26%) Amazon AWS
Communications & Networking
1 13 (27.66%) DNS
2 10 (21.28%) Internet
3 9 (19.15%) DHCP
4 7 (14.89%) TCP/IP
5 5 (10.64%) ADSL
5 5 (10.64%) Firewall
5 5 (10.64%) WAN
6 4 (8.51%) Wireless
7 3 (6.38%) SMTP
8 2 (4.26%) Broadband
8 2 (4.26%) Ethernet
8 2 (4.26%) LAN
8 2 (4.26%) SSL
8 2 (4.26%) Wireshark
9 1 (2.13%) HTTP
9 1 (2.13%) MPLS
9 1 (2.13%) OSPF
9 1 (2.13%) RIP
9 1 (2.13%) VLAN
9 1 (2.13%) VRRP
Database & Business Intelligence
1 2 (4.26%) MySQL
1 2 (4.26%) PostgreSQL
1 2 (4.26%) RDBMS
1 2 (4.26%) Relational Database
1 2 (4.26%) SQL Server
Development Applications
1 2 (4.26%) Git (software)
1 2 (4.26%) Subversion
General
1 9 (19.15%) Retail
2 4 (8.51%) Finance
3 2 (4.26%) Avionics
3 2 (4.26%) Banking
3 2 (4.26%) Electronics
3 2 (4.26%) Games
3 2 (4.26%) Telecoms
4 1 (2.13%) Advertising
4 1 (2.13%) Italian Language
4 1 (2.13%) Legal
4 1 (2.13%) Manufacturing
4 1 (2.13%) Marketing
4 1 (2.13%) Spanish Language
Libraries, Frameworks & Software Standards
1 2 (4.26%) J2EE
1 2 (4.26%) Web Services
2 1 (2.13%) CSS
2 1 (2.13%) HTML
Miscellaneous
1 9 (19.15%) Analytical Skills
2 5 (10.64%) Management Information System
3 3 (6.38%) Computer Science
4 2 (4.26%) Blackberry
4 2 (4.26%) CCTV
4 2 (4.26%) iPhone
4 2 (4.26%) PKI
5 1 (2.13%) Linux Command Line
Operating Systems
1 32 (68.09%) Windows
2 17 (36.17%) Windows 7
3 15 (31.91%) Windows 8
4 12 (25.53%) Windows 10
4 12 (25.53%) Windows Server 2012
5 11 (23.40%) Linux
5 11 (23.40%) Windows Server 2008
6 4 (8.51%) Apple iOS
6 4 (8.51%) Windows Server 2003
6 4 (8.51%) Windows Vista
6 4 (8.51%) Windows XP
7 2 (4.26%) Android
7 2 (4.26%) VMS
8 1 (2.13%) Unix
Processes & Methodologies
1 15 (31.91%) Service Delivery
2 9 (19.15%) Coaching
2 9 (19.15%) Network Management
3 4 (8.51%) Software Distribution
4 3 (6.38%) Data Management
4 3 (6.38%) Email Filtering
4 3 (6.38%) Kalman Filter
4 3 (6.38%) Web Filtering
5 2 (4.26%) Agile Software Development
5 2 (4.26%) Business Development
5 2 (4.26%) Content Analysis
5 2 (4.26%) Continuous Integration
5 2 (4.26%) Identity Management
5 2 (4.26%) ITIL
5 2 (4.26%) Mobile Device Management
5 2 (4.26%) Project Management
5 2 (4.26%) Video Content Analysis
6 1 (2.13%) Case Management
6 1 (2.13%) Performance Metrics
6 1 (2.13%) Root Cause Analysis
Programming Languages
1 5 (10.64%) SQL
2 3 (6.38%) PowerShell
3 2 (4.26%) Java
3 2 (4.26%) Shell Script
4 1 (2.13%) Bash Shell
4 1 (2.13%) JavaScript
4 1 (2.13%) Perl
4 1 (2.13%) PHP
4 1 (2.13%) Python
Qualifications
1 4 (8.51%) DBS Check
2 3 (6.38%) Degree
3 2 (4.26%) SC Cleared
3 2 (4.26%) Security Cleared
4 1 (2.13%) CCNA
4 1 (2.13%) Cisco Certification
4 1 (2.13%) Linux+ Certification
4 1 (2.13%) MCTS
4 1 (2.13%) Microsoft Certification
Quality Assurance & Compliance
1 6 (12.77%) SLA
System Software
1 20 (42.55%) Active Directory
2 12 (25.53%) VMware Infrastructure
3 3 (6.38%) Hyper-V
3 3 (6.38%) Virtual Servers
Systems Management
1 9 (19.15%) SCCM
2 2 (4.26%) Backup Exec
Vendors
1 18 (38.30%) Citrix
2 12 (25.53%) Microsoft
2 12 (25.53%) VMware
3 11 (23.40%) Apple
4 4 (8.51%) Cisco
4 4 (8.51%) Google
5 1 (2.13%) Blue Coat
5 1 (2.13%) Brocade
5 1 (2.13%) F5
5 1 (2.13%) Juniper
5 1 (2.13%) Nintex
5 1 (2.13%) Salesforce.com
5 1 (2.13%) Unisys
London
IQ Telecom
Salary: £30000 per annum
Posted: 3 hours ago
South East London
RM plc
Salary: £24000 - £28000 per annum + Bonus & Benefits
Posted: Yesterday
Southwark
RM Plc
Salary: £24000 - £28000 per annum + Bonus & Benefits
Posted: Yesterday
Southwark
RM Plc
Salary: £18000 - £24000 per annum + benefits
Posted: Yesterday
South East London
RM plc
Salary: £18000 - £24000 per annum + benefits
Posted: Yesterday
London
Nigel Frank International
Salary: £36500 per annum + Benefits
Posted: Yesterday
Hatfield, Hertfordshire
Davanti Solutions
Salary: Unspecified
Posted: 4 days ago
Bristol, Avon
Offer Recruitment
Salary: From £22,000 to £30,000 per annum
Posted: 6 days ago
London
Nigel Frank International
Salary: £36500 per annum + Benefits
Posted: 7 days ago
Richmond, Surrey
RM plc
Salary: £25000 - £30000 per annum + Bonus & Benefits
Posted: 18 days ago