The table below looks at the statistics for the Customer Support Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Support Engineer in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Customer Support Engineer
Rank 853 827 829
Rank change year-on-year
-26 +2
Permanent jobs requiring a Customer Support Engineer 22 63 30
As % of all permanent IT jobs located in England 0.021% 0.059% 0.030%
As % of the Job Titles category 0.023% 0.062% 0.032%
Number of salaries quoted 16 54 23
Average salary £23,000 £26,000 £23,000
Average salary % change year-on-year
-11.53% +13.04%
90% offered a salary of more than £17,500 £20,000 £21,000
10% offered a salary of more than £30,500 £50,500 £36,800
UK excluding London average salary £18,000 £27,250 £21,500
% change year-on-year
-33.94% +26.74%
Customer Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
97370 101347 93701
As % of all permanent IT jobs located in England 94.19% 94.49% 94.25%
Number of salaries quoted 81930 82728 78452
Average salary £45,000 £45,000 £43,500
Average salary % change year-on-year
- +3.44%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Customer Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Customer Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Customer Support Engineer Jobs Demand Trend in England

Customer Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Support Engineer across the England region.

Customer Support Engineer Salary Trend in England

Customer Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Customer Support Engineer across the England region over the 3 months to 31 August 2015.

Customer Support Engineer Salary Histogram in England

Customer Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Support Engineer within the England region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +15 12 £24,000 -21.31% 1
London -25 5 £30,500 +17.30% 2
North West +7 2 £20,500 - 2
West Midlands - 2 £22,000 -
South West -8 1 £20,000 -
Customer Support Engineer
UK

Customer Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 31 August 2015, IT jobs across the England region that cited Customer Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Support Engineer in their job title.

1 18 (46.15%) Windows
2 14 (35.90%) Windows Server 2008
3 13 (33.33%) Active Directory
4 11 (28.21%) Microsoft
4 11 (28.21%) MS Exchange
4 11 (28.21%) Internet
5 9 (23.08%) Windows Server 2003
5 9 (23.08%) Management Information System
5 9 (23.08%) MS Office
5 9 (23.08%) Exchange Server 2007
5 9 (23.08%) Exchange Server 2003
5 9 (23.08%) Exchange Server 2010
6 8 (20.51%) Windows XP
6 8 (20.51%) Wireless
6 8 (20.51%) Service Delivery
7 7 (17.95%) Apple iOS
8 6 (15.38%) Software Distribution
8 6 (15.38%) Windows Vista
8 6 (15.38%) Telecoms
8 6 (15.38%) Cisco Certification
8 6 (15.38%) SLA
8 6 (15.38%) Cisco
8 6 (15.38%) Citrix
9 5 (12.82%) NHS
9 5 (12.82%) VMware
9 5 (12.82%) Degree
9 5 (12.82%) Windows 7
9 5 (12.82%) Analytical Skills
10 4 (10.26%) Root Cause Analysis
10 4 (10.26%) Computer Science

Customer Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 31 August 2015, IT jobs across the England region that cited Customer Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (28.21%) MS Exchange
2 9 (23.08%) Exchange Server 2003
2 9 (23.08%) Exchange Server 2007
2 9 (23.08%) Exchange Server 2010
3 1 (2.56%) Node.js
3 1 (2.56%) IIS
3 1 (2.56%) Apache
Applications
1 9 (23.08%) MS Office
2 2 (5.13%) MS Excel
Communications & Networking
1 11 (28.21%) Internet
2 8 (20.51%) Wireless
3 4 (10.26%) Firewall
4 3 (7.69%) Cisco IOS
4 3 (7.69%) LAN
4 3 (7.69%) WAN
5 2 (5.13%) DHCP
5 2 (5.13%) TCP/IP
5 2 (5.13%) DNS
5 2 (5.13%) SAN
5 2 (5.13%) Intranet
6 1 (2.56%) MPLS
6 1 (2.56%) VPN
6 1 (2.56%) SMTP
6 1 (2.56%) NAS
6 1 (2.56%) Unified Communications
General
1 6 (15.38%) Telecoms
2 4 (10.26%) Back Office
3 2 (5.13%) Legal
3 2 (5.13%) Games
4 1 (2.56%) Retail
Libraries, Frameworks & Software Standards
1 2 (5.13%) HTML
1 2 (5.13%) CSS
1 2 (5.13%) HTML5
2 1 (2.56%) AngularJS
2 1 (2.56%) Spring
2 1 (2.56%) JSON
Miscellaneous
1 9 (23.08%) Management Information System
2 5 (12.82%) NHS
2 5 (12.82%) Analytical Skills
3 4 (10.26%) Computer Science
4 2 (5.13%) Video on Demand
4 2 (5.13%) DTV
5 1 (2.56%) Statistics
5 1 (2.56%) Performance Metrics
Operating Systems
1 18 (46.15%) Windows
2 14 (35.90%) Windows Server 2008
3 9 (23.08%) Windows Server 2003
4 8 (20.51%) Windows XP
5 7 (17.95%) Apple iOS
6 6 (15.38%) Windows Vista
7 5 (12.82%) Windows 7
8 3 (7.69%) Windows 2000 Server
8 3 (7.69%) Mac OS
9 2 (5.13%) Linux
9 2 (5.13%) Windows 8
9 2 (5.13%) Windows Server 2012
9 2 (5.13%) Mac OS X
10 1 (2.56%) Solaris
10 1 (2.56%) Android
10 1 (2.56%) Debian
Processes & Methodologies
1 8 (20.51%) Service Delivery
2 6 (15.38%) Software Distribution
3 4 (10.26%) ITIL
3 4 (10.26%) Root Cause Analysis
4 2 (5.13%) Mentoring
4 2 (5.13%) Mobile Device Management
4 2 (5.13%) Requirements Management
5 1 (2.56%) Load Balancing
5 1 (2.56%) Customer Engagement
5 1 (2.56%) Continuous Improvement
5 1 (2.56%) DevOps
5 1 (2.56%) Kalman Filter
5 1 (2.56%) Line Management
5 1 (2.56%) API Design
5 1 (2.56%) CRM
5 1 (2.56%) E-Commerce
Programming Languages
1 4 (10.26%) SQL
2 2 (5.13%) JavaScript
3 1 (2.56%) PHP
3 1 (2.56%) Ruby
3 1 (2.56%) Scala
3 1 (2.56%) Java
Qualifications
1 6 (15.38%) Cisco Certification
2 5 (12.82%) Degree
3 4 (10.26%) Microsoft Certification
3 4 (10.26%) MCSE
3 4 (10.26%) CCNA
4 3 (7.69%) CCA
4 3 (7.69%) Citrix Certification
4 3 (7.69%) VMware Certified Professional (VCP)
4 3 (7.69%) MCDST
4 3 (7.69%) MCTS
4 3 (7.69%) MCITP
4 3 (7.69%) ITIL Foundation Certificate
5 2 (5.13%) CCNP
6 1 (2.56%) SC Cleared
6 1 (2.56%) Security Cleared
Quality Assurance & Compliance
1 6 (15.38%) SLA
2 1 (2.56%) QA
System Software
1 13 (33.33%) Active Directory
2 3 (7.69%) Terminal Services
Systems Management
1 1 (2.56%) Norton AntiVirus
1 1 (2.56%) NetBackup
1 1 (2.56%) WSUS
1 1 (2.56%) SCCM
Vendors
1 11 (28.21%) Microsoft
2 6 (15.38%) Citrix
2 6 (15.38%) Cisco
3 5 (12.82%) VMware
4 4 (10.26%) Apple
4 4 (10.26%) HP
5 2 (5.13%) Meraki
6 1 (2.56%) WorldPay
6 1 (2.56%) Salesforce.com
6 1 (2.56%) Symantec
6 1 (2.56%) Dell
6 1 (2.56%) Veritas
6 1 (2.56%) Red Hat
Welwyn Garden City, Hertfordshire
Davanti Solutions
Salary: From £23,000 to £24,000 per annum
Posted: 6 days ago
Enfield
Bluetownonline Ltd
Posted: 11 days ago
Bracknell, Berkshire
Vodafone
Salary: Competitive
Posted: 12 days ago
Manchester
Capita - ITIN
Salary: £24000.00 per annum
Posted: 12 days ago
Stanmore
Recruitment Genius
Salary: £15000 - £21000 per annum
Posted: 13 days ago
Salford, Lancashire
RM Education
Salary: £24000 - £29000 per annum + Bonus
Posted: 21 days ago