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Customer Support Engineer Jobs in England
 
Demand Trend Salary Trend Salary Histogram Job Locations Related Skills

The first table below looks at the demand for the Customer Support Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Support Engineer in their job title over the 3 months to 18 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
3 months to
18 Jun 2013		 Same period 2012 Same period 2011
Customer Support Engineer
Rank 827 841 851
Rank change year-on-year
+14 +10
Permanent jobs requiring a Customer Support Engineer 24 42 28
As % of all permanent IT jobs located in England 0.023% 0.037% 0.023%
As % of the Job Titles category 0.025% 0.039% 0.024%
Number of salaries quoted 21 36 21
Average salary £21,000 £36,250 £32,500
Average salary % change year-on-year
-42.06% +11.53%
UK excluding London average salary £21,000 £36,000 £32,500
% change year-on-year
-41.66% +10.76%
All Job Titles
England
Permanent IT job ads with a match in the
Job Titles category		 97362 107351 114720
As % of all permanent IT jobs located in England 94.40% 95.02% 94.22%
Number of salaries quoted 81957 92751 97893
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £26,500 £27,500 £26,000
10% offered a salary of more than £67,500 £72,500 £70,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Customer Support Engineer
UK

Customer Support Engineer
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Customer Support Engineer across the England region as a proportion of the total demand within the Job Titles category.

England Customer Support Engineer Jobs Demand Trend

Customer Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Support Engineer across the England region.

England Customer Support Engineer Salary Trend

Customer Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Support Engineer across the England region over the 3 months to 18 June 2013.

England Customer Support Engineer Salary Histogram

Customer Support Engineer
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Support Engineer within the England region over the 3 months to 18 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Average Salary
Last 3 Months		 Average Salary
% Change
on Same Period
Last Year		 Find
Job
Vacancies
South East 0 8 £21,500 -41.89%
East of England +9 6 £21,000 -42.46% 2
East Midlands - 5 £21,000 -
London +24 3 £21,500 -38.57%
Yorkshire - 2 £21,375 -
Customer Support Engineer
UK

Customer Support Engineer
Top 30 Related IT Skills

For the 6 months to 18 June 2013, IT jobs across the England region that cited Customer Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Support Engineer in their job title.

1 13 (33.33%) Windows
1 13 (33.33%) SLA
2 10 (25.64%) Microsoft
3 7 (17.95%) LAN
3 7 (17.95%) UNIX
3 7 (17.95%) WAN
3 7 (17.95%) SQL
3 7 (17.95%) Management Information System
4 6 (15.38%) TCP/IP
4 6 (15.38%) CCNA
4 6 (15.38%) Cisco Certification
4 6 (15.38%) Firewall
4 6 (15.38%) Network Security
4 6 (15.38%) Windows 7
5 5 (12.82%) Root Cause Analysis
5 5 (12.82%) Spanish Language
5 5 (12.82%) Customer Engagement
5 5 (12.82%) French Language
5 5 (12.82%) WFM
5 5 (12.82%) Speech Recognition
5 5 (12.82%) Oracle
5 5 (12.82%) Linux
6 4 (10.26%) JBoss
6 4 (10.26%) Oracle 9i
6 4 (10.26%) Windows XP
6 4 (10.26%) WebLogic
6 4 (10.26%) AIX
6 4 (10.26%) J2EE
6 4 (10.26%) Java
6 4 (10.26%) Oracle 10g

Customer Support Engineer
Top Related IT Skills by Category

For the 6 months to 18 June 2013, IT jobs across the England region that cited Customer Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Support Engineer in their job title. Up to 20 skills are shown per category.

Application Development
1 4 (10.26%) J2EE
1 4 (10.26%) WebSphere
Application Platforms
1 4 (10.26%) WebLogic
Applications
1 3 (7.692%) Spreadsheet
2 2 (5.128%) MS Office
3 1 (2.564%) MS Excel
Communications & Networking
1 7 (17.95%) LAN
1 7 (17.95%) WAN
2 6 (15.38%) TCP/IP
2 6 (15.38%) Firewall
2 6 (15.38%) Network Security
3 4 (10.26%) Intranet
3 4 (10.26%) Internet
3 4 (10.26%) VoIP
4 3 (7.692%) PBX
5 2 (5.128%) Broadband
5 2 (5.128%) DNS
5 2 (5.128%) DHCP
5 2 (5.128%) DPNSS
5 2 (5.128%) QSIG
5 2 (5.128%) tcpdump
5 2 (5.128%) Ethereal
5 2 (5.128%) Wireshark
5 2 (5.128%) HTTP
6 1 (2.564%) Ethernet
Database & Business Intelligence
1 4 (10.26%) Oracle 9i
1 4 (10.26%) Oracle 10g
2 1 (2.564%) RDBMS
Development Applications
1 4 (10.26%) JIRA
General
1 5 (12.82%) French Language
1 5 (12.82%) Spanish Language
2 4 (10.26%) German Language
2 4 (10.26%) Italian Language
3 3 (7.692%) Telecoms
4 1 (2.564%) Finance
4 1 (2.564%) Mandarin Language
4 1 (2.564%) Cantonese Language
4 1 (2.564%) Russian Language
4 1 (2.564%) Back Office
Miscellaneous
1 7 (17.95%) Management Information System
2 5 (12.82%) Speech Recognition
3 4 (10.26%) PKI
3 4 (10.26%) Smartphone
3 4 (10.26%) Social Media
4 3 (7.692%) Statistics
5 1 (2.564%) Video on Demand
Operating Systems
1 13 (33.33%) Windows
2 7 (17.95%) UNIX
3 6 (15.38%) Windows 7
4 5 (12.82%) Linux
5 4 (10.26%) Windows XP
5 4 (10.26%) AIX
6 2 (5.128%) Windows Vista
7 1 (2.564%) Windows Server 2008
7 1 (2.564%) Windows Server 2003
Processes & Methodologies
1 5 (12.82%) WFM
1 5 (12.82%) Customer Engagement
1 5 (12.82%) Root Cause Analysis
2 4 (10.26%) Service Delivery
3 3 (7.692%) Project Management
3 3 (7.692%) Service Management
3 3 (7.692%) Time Management
4 2 (5.128%) Data Entry
4 2 (5.128%) Asset Management
4 2 (5.128%) Network Management
5 1 (2.564%) Change Control
5 1 (2.564%) Capacity Planning
Programming Languages
1 7 (17.95%) SQL
2 4 (10.26%) Java
3 1 (2.564%) PL/SQL
3 1 (2.564%) Shell Script
Qualifications
1 6 (15.38%) CCNA
1 6 (15.38%) Cisco Certification
2 4 (10.26%) JNCIA
2 4 (10.26%) JNCIE
2 4 (10.26%) CCNP
3 1 (2.564%) MCITP
3 1 (2.564%) Microsoft Certification
3 1 (2.564%) MCSE
3 1 (2.564%) MCSA
Quality Assurance & Compliance
1 13 (33.33%) SLA
2 2 (5.128%) QA
System Software
1 1 (2.564%) VMware Infrastructure
Vendors
1 10 (25.64%) Microsoft
2 5 (12.82%) Oracle
3 4 (10.26%) JBoss
3 4 (10.26%) Apple
4 3 (7.692%) Sun
4 3 (7.692%) Cisco
5 2 (5.128%) IBM
5 2 (5.128%) Blue Coat
5 2 (5.128%) SonicWALL
5 2 (5.128%) SolarWinds
6 1 (2.564%) CyberTech
6 1 (2.564%) Avaya
6 1 (2.564%) VMware
Customer Support Engineer (Software Technology Soloutions)
Hemel Hempstead, Hertfordshire
As a Customer Support Engineer you will be given full training on my client's product suite to then be able to support and maintain my client's...
Understanding Recruitment
Salary: £20000 - £23000 per annum + benefits
Posted: 16 June 2013
Customer Support Engineer - Software / helpdesk / SQL
Solihull, West Midlands (County)
Customer Support Engineer - IT Support / Helpdesk / Bespoke / Software / Applications / SQL Searchability are delighted to be recruiting on behalf of this market leading provider of cutting edge software who...
Searchability.co.uk
Salary: £22000 - £23000 per annum + Pension, Subsidised gym
Posted: 14 June 2013
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Last Updated Tuesday 18 June 2013
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