The statistics below represent IT jobs advertised across the England region that had Customer Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 31 May 2016 with a comparison to same period over 2 years.

3 months to
31 May 2016
Same period 2015 Same period 2014
Customer Support Engineer
Rank 824 900 918
Rank change year-on-year
+76 +18
Permanent jobs requiring a Customer Support Engineer 82 36 49
As % of all permanent IT jobs located in England 0.089% 0.036% 0.044%
As % of the Job Titles category 0.093% 0.038% 0.045%
Number of salaries quoted 82 17 42
Median salary £28,000 £32,500 £31,750
Median salary % change year-on-year
-13.84% +2.36%
90% offered a salary of more than £22,000 £16,500 £25,500
10% offered a salary of more than £68,000 £39,500 £50,000
UK excluding London median salary £28,500 £29,875 £35,000
% change year-on-year
-4.60% -14.64%
Customer Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
88589 95961 107799
As % of all permanent IT jobs located in England 96.33% 96.50% 96.53%
Number of salaries quoted 75325 79658 89090
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £71,000 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Customer Support Engineer
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Customer Support Engineer in the job title.

Customer Support Engineer Jobs Demand Trend in England

Customer Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Support Engineer across the England region.

Customer Support Engineer Salary Trend in England

Customer Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Customer Support Engineer across the England region over the 3 months to 31 May 2016.

Customer Support Engineer Salary Histogram in England

Customer Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Support Engineer within the England region over the 3 months to 31 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +29 31 £27,500 +0.91% 2
South East +33 29 £28,500 -27.84% 1
South West - 10 £24,500 -
East Midlands - 6 £42,500 -
East of England +25 5 £30,000 -7.69%
Customer Support Engineer
UK

Customer Support Engineer Skill Set
Top 30 Related IT Skills in England

For the 6 months to 31 May 2016, Customer Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Customer Support Engineer in the job title.

1 68 (55.28%) Windows
2 47 (38.21%) Active Directory
3 40 (32.52%) Degree
4 39 (31.71%) Analytical Skills
5 36 (29.27%) TCP/IP
6 32 (26.02%) Linux
7 31 (25.20%) Microsoft
8 27 (21.95%) DNS
9 24 (19.51%) WAN
10 23 (18.70%) Salesforce.com
10 23 (18.70%) Case Management
11 22 (17.89%) DHCP
12 20 (16.26%) Firewall
12 20 (16.26%) Android
13 19 (15.45%) Windows 7
13 19 (15.45%) iPhone
13 19 (15.45%) Windows Server 2008
13 19 (15.45%) VMware
13 19 (15.45%) LAN
13 19 (15.45%) SQL Server
14 17 (13.82%) Internet
14 17 (13.82%) Blackberry
14 17 (13.82%) VMware Infrastructure
14 17 (13.82%) Mobile Device Management
15 16 (13.01%) Wireless
16 15 (12.20%) SQL
16 15 (12.20%) LDAP
16 15 (12.20%) SQL Server 2008
17 14 (11.38%) Mobile App
17 14 (11.38%) MS Exchange

Customer Support Engineer Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (11.38%) MS Exchange
2 12 (9.76%) Exchange Server 2010
3 11 (8.94%) Exchange Server 2003
3 11 (8.94%) Exchange Server 2007
4 5 (4.07%) IIS
5 1 (0.81%) Apache
5 1 (0.81%) Confluence
5 1 (0.81%) Skype for Business
5 1 (0.81%) Tomcat
5 1 (0.81%) TWiki
5 1 (0.81%) WebLogic
5 1 (0.81%) WebSphere
Applications
1 12 (9.76%) MS Office
2 8 (6.50%) MS Excel
3 2 (1.63%) Adobe After Effects
3 2 (1.63%) Final Cut Pro
3 2 (1.63%) Maya
3 2 (1.63%) MODO
3 2 (1.63%) Photoshop
4 1 (0.81%) MS PowerPoint
Business Applications
1 2 (1.63%) Salesforce.com CRM
Cloud Services
1 3 (2.44%) SaaS
2 1 (0.81%) Amazon AWS
2 1 (0.81%) Microsoft Azure
Communications & Networking
1 36 (29.27%) TCP/IP
2 27 (21.95%) DNS
3 24 (19.51%) WAN
4 22 (17.89%) DHCP
5 20 (16.26%) Firewall
6 19 (15.45%) LAN
7 17 (13.82%) Internet
8 16 (13.01%) Wireless
9 15 (12.20%) LDAP
10 9 (7.32%) iSCSI
11 6 (4.88%) SMTP
12 5 (4.07%) ADSL
12 5 (4.07%) SAN
13 3 (2.44%) HTTP
13 3 (2.44%) SMS
14 2 (1.63%) VPN
15 1 (0.81%) Ethernet
15 1 (0.81%) HTTPS
15 1 (0.81%) RIP
15 1 (0.81%) VoIP
Database & Business Intelligence
1 19 (15.45%) SQL Server
2 15 (12.20%) SQL Server 2008
3 12 (9.76%) SQL Server 2005
4 1 (0.81%) Azure SQL Database
4 1 (0.81%) MySQL
4 1 (0.81%) Oracle Database
4 1 (0.81%) PostgreSQL
4 1 (0.81%) SQL Server 2012
4 1 (0.81%) SQL Server 2014
4 1 (0.81%) SQL Server Integration Services
Development Applications
1 2 (1.63%) Bugzilla
1 2 (1.63%) JIRA
2 1 (0.81%) SQL Server Management Studio (SSMS)
General
1 7 (5.69%) Telecoms
2 4 (3.25%) Finance
3 3 (2.44%) Back Office
4 2 (1.63%) Games
4 2 (1.63%) Legal
4 2 (1.63%) Spanish Language
5 1 (0.81%) Advertising
5 1 (0.81%) Retail
Libraries, Frameworks & Software Standards
1 12 (9.76%) Middleware
2 6 (4.88%) .NET
3 5 (4.07%) ASP.NET
3 5 (4.07%) XML
4 3 (2.44%) HTML
4 3 (2.44%) Web Services
5 1 (0.81%) Boost C++ Libraries
5 1 (0.81%) FIX Protocol
Miscellaneous
1 39 (31.71%) Analytical Skills
2 19 (15.45%) iPhone
3 17 (13.82%) Blackberry
4 14 (11.38%) Mobile App
5 13 (10.57%) Management Information System
5 13 (10.57%) Mathematics
5 13 (10.57%) PKI
6 12 (9.76%) Smartcard
7 8 (6.50%) Enterprise Storage
8 5 (4.07%) Computer Science
8 5 (4.07%) Driving Licence
9 3 (2.44%) NHS
9 3 (2.44%) Physics
10 2 (1.63%) Mainframe
10 2 (1.63%) Social Media
10 2 (1.63%) Statistics
11 1 (0.81%) Chemistry
11 1 (0.81%) Enterprise Software
11 1 (0.81%) Replication
11 1 (0.81%) Video Conferencing
Operating Systems
1 68 (55.28%) Windows
2 32 (26.02%) Linux
3 20 (16.26%) Android
4 19 (15.45%) Windows 7
4 19 (15.45%) Windows Server 2008
5 13 (10.57%) Windows Server
6 12 (9.76%) Windows Server 2003
6 12 (9.76%) Windows XP
7 11 (8.94%) Apple iOS
7 11 (8.94%) Windows Vista
8 9 (7.32%) AIX
9 7 (5.69%) Windows Server 2012
10 5 (4.07%) Windows 8
11 4 (3.25%) Unix
12 2 (1.63%) Mac OS X
12 2 (1.63%) Windows 10
13 1 (0.81%) HPUX
Processes & Methodologies
1 23 (18.70%) Case Management
2 17 (13.82%) Mobile Device Management
3 13 (10.57%) Mentoring
4 12 (9.76%) Cybersecurity
4 12 (9.76%) Process Improvement
5 11 (8.94%) Software Distribution
6 9 (7.32%) Business Intelligence
6 9 (7.32%) Network Management
7 6 (4.88%) CRM
7 6 (4.88%) Regression Testing
7 6 (4.88%) Service Delivery
7 6 (4.88%) Software Testing
8 5 (4.07%) Email Filtering
8 5 (4.07%) Kalman Filter
8 5 (4.07%) Web Filtering
9 4 (3.25%) ITIL
10 3 (2.44%) Data Analysis
10 3 (2.44%) Data Management
10 3 (2.44%) Fault Management
11 2 (1.63%) Software Engineering
Programming Languages
1 15 (12.20%) SQL
2 9 (7.32%) Perl
3 3 (2.44%) C
3 3 (2.44%) Python
4 2 (1.63%) C#
4 2 (1.63%) C++
4 2 (1.63%) PHP
5 1 (0.81%) Java
5 1 (0.81%) PowerShell
5 1 (0.81%) Shell Script
5 1 (0.81%) T-SQL
Qualifications
1 40 (32.52%) Degree
2 7 (5.69%) SC Cleared
2 7 (5.69%) Security Cleared
3 5 (4.07%) CCNA
3 5 (4.07%) Cisco Certification
4 4 (3.25%) CCNP
4 4 (3.25%) DV Cleared
5 3 (2.44%) ITIL Certification
5 3 (2.44%) Microsoft Certification
6 2 (1.63%) MCP
6 2 (1.63%) MCSE
7 1 (0.81%) CCDP
7 1 (0.81%) CCVP
7 1 (0.81%) DBS Check
7 1 (0.81%) MCITP
Quality Assurance & Compliance
1 12 (9.76%) QA
2 11 (8.94%) SLA
3 1 (0.81%) Data Quality
System Software
1 47 (38.21%) Active Directory
2 17 (13.82%) VMware Infrastructure
3 9 (7.32%) NFS
4 2 (1.63%) VMware ESXi
4 2 (1.63%) XenDesktop
5 1 (0.81%) Hyper-V
5 1 (0.81%) VirtualBox
Systems Management
1 1 (0.81%) SCCM
1 1 (0.81%) Symantec Enterprise Vault
Vendors
1 31 (25.20%) Microsoft
2 23 (18.70%) Salesforce.com
3 19 (15.45%) VMware
4 13 (10.57%) Oracle
5 11 (8.94%) Cisco
6 6 (4.88%) Citrix
7 5 (4.07%) Apple
8 3 (2.44%) Aastra
8 3 (2.44%) HP
8 3 (2.44%) Juniper
8 3 (2.44%) Mitel
8 3 (2.44%) Nortel
9 2 (1.63%) Adobe
9 2 (1.63%) Autodesk
9 2 (1.63%) Veeam
10 1 (0.81%) Atlassian
10 1 (0.81%) Sun
10 1 (0.81%) Symantec
London
Austin Fraser
Salary: £25000 - £30000 per annum
Posted: 3 days ago
Hull, North Humberside
RM plc
Salary: £20000 - £25000 per annum + Bonus & Benefits
Posted: 5 days ago
Southampton
Hays Specialist Recruitment Ltd
Salary: £24000.00 - £28000.00 per annum
Posted: 18 days ago
London
IQ Telecom
Salary: £40000 - £55000 per annum + Healthcare,25 Days Holiday
Posted: 22 days ago