The statistics below represent IT jobs advertised across the England region that had Customer Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 August 2016 with a comparison to same period over 2 years.

3 months to
25 Aug 2016
Same period 2015 Same period 2014
Customer Support Engineer
Rank 864 910 896
Rank change year-on-year
+46 -14
Permanent jobs requiring a Customer Support Engineer 41 33 75
As % of all permanent IT jobs located in England 0.045% 0.032% 0.069%
As % of the Job Titles category 0.046% 0.033% 0.071%
Number of salaries quoted 41 24 61
Median salary £27,500 £27,750 £30,500
Median salary % change year-on-year
-0.90% -9.01%
90% offered a salary of more than £23,000 £18,600 £22,000
10% offered a salary of more than £42,500 £39,850 £50,500
UK excluding London median salary £28,500 £23,000 £34,000
% change year-on-year
+23.91% -32.35%
Customer Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
88272 98549 105545
As % of all permanent IT jobs located in England 96.37% 96.20% 96.42%
Number of salaries quoted 75020 82516 86005
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,000 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Customer Support Engineer
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Customer Support Engineer in the job title.

Customer Support Engineer Jobs Demand Trend in England

Customer Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Support Engineer across the England region.

Customer Support Engineer Salary Trend in England

Customer Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Customer Support Engineer across the England region over the 3 months to 25 August 2016.

Customer Support Engineer Salary Histogram in England

Customer Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Support Engineer within the England region over the 3 months to 25 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +26 24 £28,500 -18.57% 2
London +67 11 £27,500 -8.33% 3
South West +7 2 £24,500 +22.50%
West Midlands -7 1 £26,000 +18.18%
East of England - 1 £22,000 - 2
Yorkshire - 1 £18,500 -
Customer Support Engineer
UK

Customer Support Engineer Skill Set
Top 30 Related IT Skills in England

For the 6 months to 25 August 2016, Customer Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Customer Support Engineer in the job title.

1 76 (61.79%) Windows
2 51 (41.46%) Linux
3 46 (37.40%) Active Directory
4 40 (32.52%) TCP/IP
5 37 (30.08%) DNS
6 31 (25.20%) WAN
6 31 (25.20%) Analytical Skills
7 28 (22.76%) Internet
8 24 (19.51%) Microsoft
9 23 (18.70%) DHCP
10 22 (17.89%) Android
10 22 (17.89%) iPhone
10 22 (17.89%) Firewall
11 21 (17.07%) VMware
11 21 (17.07%) Degree
12 20 (16.26%) Windows Server 2008
12 20 (16.26%) Mobile Device Management
12 20 (16.26%) Wireless
12 20 (16.26%) Blackberry
13 19 (15.45%) MS Exchange
13 19 (15.45%) Salesforce.com
13 19 (15.45%) VMware Infrastructure
14 17 (13.82%) LAN
14 17 (13.82%) Cisco
15 15 (12.20%) SMTP
15 15 (12.20%) Windows 7
16 14 (11.38%) Exchange Server 2010
16 14 (11.38%) Email Filtering
16 14 (11.38%) Web Filtering
16 14 (11.38%) Case Management

Customer Support Engineer Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (15.45%) MS Exchange
2 14 (11.38%) Exchange Server 2010
3 12 (9.76%) Exchange Server 2003
3 12 (9.76%) Exchange Server 2007
4 4 (3.25%) IIS
5 2 (1.63%) Apache
5 2 (1.63%) Tomcat
5 2 (1.63%) WebLogic
5 2 (1.63%) WebSphere
6 1 (0.81%) Exchange Server 2013
6 1 (0.81%) Skype for Business
Applications
1 13 (10.57%) MS Office
2 9 (7.32%) MS Excel
3 2 (1.63%) Adobe After Effects
3 2 (1.63%) Final Cut Pro
3 2 (1.63%) Maya
3 2 (1.63%) MODO
3 2 (1.63%) Photoshop
4 1 (0.81%) MS PowerPoint
Business Applications
1 2 (1.63%) Salesforce.com CRM
Cloud Services
1 5 (4.07%) Office 365
2 1 (0.81%) Amazon AWS
2 1 (0.81%) SaaS
Communications & Networking
1 40 (32.52%) TCP/IP
2 37 (30.08%) DNS
3 31 (25.20%) WAN
4 28 (22.76%) Internet
5 23 (18.70%) DHCP
6 22 (17.89%) Firewall
7 20 (16.26%) Wireless
8 17 (13.82%) LAN
9 15 (12.20%) SMTP
10 14 (11.38%) ADSL
11 9 (7.32%) iSCSI
12 6 (4.88%) LDAP
13 5 (4.07%) SAN
14 2 (1.63%) HTTP
15 1 (0.81%) Ethernet
15 1 (0.81%) FTP
15 1 (0.81%) OSPF
15 1 (0.81%) RIP
15 1 (0.81%) SMS
15 1 (0.81%) VPN
Database & Business Intelligence
1 9 (7.32%) SQL Server
2 8 (6.50%) MySQL
3 7 (5.69%) SQL Server 2008
4 5 (4.07%) SQL Server 2005
5 1 (0.81%) Big Data
5 1 (0.81%) Data Warehouse
5 1 (0.81%) Hadoop
5 1 (0.81%) OLAP
5 1 (0.81%) SQL Server 2012
5 1 (0.81%) SQL Server 2014
Development Applications
1 2 (1.63%) Bugzilla
2 1 (0.81%) JIRA
General
1 7 (5.69%) Finance
2 5 (4.07%) Retail
2 5 (4.07%) Telecoms
3 4 (3.25%) Legal
4 2 (1.63%) Games
4 2 (1.63%) Spanish Language
5 1 (0.81%) Advertising
Libraries, Frameworks & Software Standards
1 5 (4.07%) Middleware
2 2 (1.63%) Web Services
3 1 (0.81%) Boost C++ Libraries
3 1 (0.81%) FIX Protocol
Miscellaneous
1 31 (25.20%) Analytical Skills
2 22 (17.89%) iPhone
3 20 (16.26%) Blackberry
4 13 (10.57%) Management Information System
5 8 (6.50%) Enterprise Storage
6 7 (5.69%) Mathematics
6 7 (5.69%) Mobile App
6 7 (5.69%) PKI
7 5 (4.07%) Driving Licence
7 5 (4.07%) Smartcard
8 3 (2.44%) Home Automation
8 3 (2.44%) Smart Meter
9 2 (1.63%) Computer Science
9 2 (1.63%) Mainframe
9 2 (1.63%) Physics
9 2 (1.63%) Social Media
9 2 (1.63%) Statistics
10 1 (0.81%) Foreign Exchange (FX)
10 1 (0.81%) NHS
10 1 (0.81%) Video Conferencing
Operating Systems
1 76 (61.79%) Windows
2 51 (41.46%) Linux
3 22 (17.89%) Android
4 20 (16.26%) Windows Server 2008
5 15 (12.20%) Windows 7
6 13 (10.57%) Windows XP
7 12 (9.76%) Apple iOS
7 12 (9.76%) Windows Server
7 12 (9.76%) Windows Server 2003
7 12 (9.76%) Windows Vista
8 10 (8.13%) AIX
9 9 (7.32%) Windows 8
10 8 (6.50%) Windows Server 2012
11 3 (2.44%) Unix
11 3 (2.44%) Windows 10
12 2 (1.63%) Mac OS X
13 1 (0.81%) HPUX
Processes & Methodologies
1 20 (16.26%) Mobile Device Management
2 14 (11.38%) Case Management
2 14 (11.38%) Email Filtering
2 14 (11.38%) Kalman Filter
2 14 (11.38%) Web Filtering
3 12 (9.76%) Software Distribution
4 9 (7.32%) Business Intelligence
4 9 (7.32%) Service Delivery
5 6 (4.88%) CRM
5 6 (4.88%) Network Management
6 5 (4.07%) Cybersecurity
6 5 (4.07%) Mentoring
6 5 (4.07%) Process Improvement
7 4 (3.25%) ITIL
8 2 (1.63%) Identity Management
8 2 (1.63%) Product Management
9 1 (0.81%) Capacity Planning
9 1 (0.81%) Image Processing
9 1 (0.81%) Network Monitoring
9 1 (0.81%) Performance Monitoring
Programming Languages
1 10 (8.13%) Perl
2 3 (2.44%) SQL
3 2 (1.63%) C++
3 2 (1.63%) Java
3 2 (1.63%) Python
4 1 (0.81%) PowerShell
Qualifications
1 21 (17.07%) Degree
2 4 (3.25%) DV Cleared
2 4 (3.25%) SC Cleared
2 4 (3.25%) Security Cleared
3 3 (2.44%) ITIL Certification
4 2 (1.63%) Microsoft Certification
5 1 (0.81%) CCNA
5 1 (0.81%) CCNP
5 1 (0.81%) CCVP
5 1 (0.81%) Cisco Certification
5 1 (0.81%) DBS Check
5 1 (0.81%) MCITP
5 1 (0.81%) MCP
5 1 (0.81%) MCSE
Quality Assurance & Compliance
1 11 (8.94%) QA
2 1 (0.81%) SLA
System Software
1 46 (37.40%) Active Directory
2 19 (15.45%) VMware Infrastructure
3 9 (7.32%) NFS
4 5 (4.07%) Virtual Machines
5 3 (2.44%) Hyper-V
6 2 (1.63%) VMware ESXi
6 2 (1.63%) XenDesktop
7 1 (0.81%) Virtual Servers
7 1 (0.81%) VirtualBox
7 1 (0.81%) VMware ESX
Systems Management
1 4 (3.25%) SCCM
2 1 (0.81%) Symantec Enterprise Vault
Vendors
1 24 (19.51%) Microsoft
2 21 (17.07%) VMware
3 19 (15.45%) Salesforce.com
4 17 (13.82%) Cisco
5 11 (8.94%) Oracle
6 9 (7.32%) Citrix
7 5 (4.07%) Apple
8 3 (2.44%) Aastra
8 3 (2.44%) HP
8 3 (2.44%) Mitel
9 2 (1.63%) Adobe
9 2 (1.63%) Autodesk
9 2 (1.63%) Veeam
10 1 (0.81%) Atlassian
10 1 (0.81%) Cloudera
10 1 (0.81%) MapR
10 1 (0.81%) Sun
10 1 (0.81%) Symantec
Barking, Essex
RM plc
Salary: £18000 - £24000 per annum + Bonus & Benefits
Posted: 6 hours ago
Abingdon, Oxfordshire
Experis Ltd
Salary: £25000.00 - £32000.00 per annum + Benefits
Posted: 2 days ago
Hatfield, Hertfordshire
Davanti Solutions
Salary: Unspecified
Posted: 6 days ago
London
RM plc
Salary: £23000 - £27000 per annum + Bonus & Benefits
Posted: 3 days ago
Wokingham, Berkshire
RM plc
Salary: £20000 - £25000 per annum + Bonus & Benefits
Posted: 3 days ago
London
Opilio Recruitment
Salary: From £47,000 to £52,000 per annum
Posted: 6 days ago
Rayleigh, Essex
RM plc
Salary: £17000 - £22000 per annum + Bonus & Benefits
Posted: 27 days ago
Ashton-Under-Lyne, Lancashire
RM plc
Salary: £16000 - £21000 per annum + Bonus & Benefits
Posted: 24 days ago