The table below looks at the statistics for the Head of Service Management role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Head of Service Management in their job title over the 3 months to 24 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Nov 2014
Same period 2013 Same period 2012
Head of Service Management
Rank 865 848 871
Rank change year-on-year
-17 +23
Permanent jobs requiring a Head of Service Management 10 20 8
As % of all permanent IT jobs located in England 0.009% 0.019% 0.007%
As % of the Job Titles category 0.010% 0.020% 0.008%
Number of salaries quoted 10 17 6
Average salary £72,500 £80,500 £75,000
Average salary % change year-on-year
-9.93% +7.33%
90% offered a salary of more than £48,153 £45,587 £54,615
10% offered a salary of more than £117,500 £86,200 £85,000
UK excluding London average salary £65,000 £77,250 £56,730
% change year-on-year
-15.85% +36.17%
Head of Service Management
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
100981 98008 102599
As % of all permanent IT jobs located in England 94.54% 94.70% 95.28%
Number of salaries quoted 84373 81527 88568
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Head of Service Management
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Head of Service Management in the job title across the England region as a proportion of the total demand within the Job Titles category.

Head of Service Management Jobs Demand Trend in England

Head of Service Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Head of Service Management across the England region.

Head of Service Management Salary Trend in England

Head of Service Management
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Head of Service Management across the England region over the 3 months to 24 November 2014.

Head of Service Management Salary Histogram in England

Head of Service Management
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Head of Service Management within the England region over the 3 months to 24 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +13 7 £80,000 -5.88% 1
East Midlands - 2 £63,750 -
South West -19 1 £80,000 -0.62%
Head of Service Management
UK

Head of Service Management
Top 30 Related IT Skills in England

For the 6 months to 24 November 2014, IT jobs across the England region that cited Head of Service Management in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Head of Service Management in their job title.

1 29 (87.88%) Service Management
2 25 (75.76%) ITIL
3 14 (42.42%) Service Delivery
4 12 (36.36%) ITSM
5 11 (33.33%) Finance
6 10 (30.30%) Degree
7 7 (21.21%) Management Information System
8 6 (18.18%) Stakeholder Management
8 6 (18.18%) MS Excel
8 6 (18.18%) Supplier Management
8 6 (18.18%) Incident Management
9 5 (15.15%) Problem Management
9 5 (15.15%) ITIL V3
9 5 (15.15%) MCSE
9 5 (15.15%) SLA
9 5 (15.15%) Cisco
9 5 (15.15%) Microsoft Certification
9 5 (15.15%) VMware
9 5 (15.15%) Contact Management
9 5 (15.15%) Change Management
9 5 (15.15%) Regression Testing
9 5 (15.15%) Disaster Recovery
10 4 (12.12%) MS Project
10 4 (12.12%) MS Office
10 4 (12.12%) Computer Science
10 4 (12.12%) Information Security
11 3 (9.09%) VMware Infrastructure
11 3 (9.09%) SaaS
11 3 (9.09%) Capacity Management
11 3 (9.09%) Data Mining

Head of Service Management
Top Related IT Skills in England by Category

For the 6 months to 24 November 2014, IT jobs across the England region that cited Head of Service Management in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Head of Service Management in their job title. Up to 20 skills are shown per category.

Applications
1 6 (18.18%) MS Excel
2 4 (12.12%) MS Project
2 4 (12.12%) MS Office
Business Applications
1 1 (3.03%) Remedy ITSM
Cloud Services
1 3 (9.09%) SaaS
Database & Business Intelligence
1 3 (9.09%) Data Mining
2 1 (3.03%) Oracle Database
2 1 (3.03%) Oracle Reports
2 1 (3.03%) Data Warehouse
General
1 11 (33.33%) Finance
2 2 (6.06%) Telecoms
3 1 (3.03%) Financial Institution
3 1 (3.03%) Banking
Miscellaneous
1 7 (21.21%) Management Information System
2 4 (12.12%) Computer Science
3 1 (3.03%) CMDB
Processes & Methodologies
1 29 (87.88%) Service Management
2 25 (75.76%) ITIL
3 14 (42.42%) Service Delivery
4 12 (36.36%) ITSM
5 6 (18.18%) Stakeholder Management
5 6 (18.18%) Supplier Management
5 6 (18.18%) Incident Management
6 5 (15.15%) Problem Management
6 5 (15.15%) ITIL V3
6 5 (15.15%) Contact Management
6 5 (15.15%) Change Management
6 5 (15.15%) Regression Testing
6 5 (15.15%) Disaster Recovery
7 4 (12.12%) Information Security
8 3 (9.09%) Capacity Management
9 2 (6.06%) People Management
9 2 (6.06%) Continuous Improvement
9 2 (6.06%) Configuration Management
9 2 (6.06%) Performance Management
9 2 (6.06%) PRINCE2
Qualifications
1 10 (30.30%) Degree
2 5 (15.15%) MCSE
2 5 (15.15%) Microsoft Certification
3 2 (6.06%) ITIL Certification
Quality Assurance & Compliance
1 5 (15.15%) SLA
System Software
1 3 (9.09%) VMware Infrastructure
Vendors
1 5 (15.15%) Cisco
1 5 (15.15%) VMware
2 1 (3.03%) Oracle
2 1 (3.03%) Microsoft
2 1 (3.03%) Remedy