The first table below looks at the demand for the Help Desk Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 589 602 606
Rank change year-on-year
+13 +4
Permanent jobs requiring a Help Desk Analyst 326 242 284
As % of all permanent IT jobs located in England 0.30% 0.24% 0.26%
As % of the Job Titles category 0.32% 0.25% 0.27%
Number of salaries quoted 308 225 270
Average salary £22,250 £20,500 £22,500
Average salary % change year-on-year
+8.53% -8.88%
90% offered a salary of more than £17,000 £16,500 £17,000
10% offered a salary of more than £28,500 £25,500 £30,000
UK excluding London average salary £20,500 £19,000 £21,000
% change year-on-year
+7.89% -9.52%
Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
102690 95590 105693
As % of all permanent IT jobs located in England 94.33% 94.23% 95.29%
Number of salaries quoted 84523 79913 91207
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,000 £27,500
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Help Desk Analyst
UK

Help Desk Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in England

Help Desk Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the England region.

Help Desk Analyst Salary Trend in England

Help Desk Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the England region over the 3 months to 1 August 2014.

Help Desk Analyst Salary Histogram in England

Help Desk Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the England region over the 3 months to 1 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -20 93 £25,500 +13.33% 11
South East +6 89 £22,000 +15.78% 6
East of England -1 47 £17,000 -15.00% 3
South West +2 32 £24,000 +23.07% 3
East Midlands +4 24 £20,250 -10.00% 2
North West +3 17 £18,500 +8.82% 1
West Midlands +11 12 £19,000 +5.55% 2
Yorkshire -36 8 £17,500 -2.77% 1
North East - 3 £22,000 -
Help Desk Analyst
UK

Help Desk Analyst
Top 30 Related IT Skills in England

For the 6 months to 1 August 2014, IT jobs across the England region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 432 (69.57%) Windows
2 340 (54.75%) Active Directory
3 312 (50.24%) MS Office
4 229 (36.88%) MS Excel
5 228 (36.71%) Microsoft
6 192 (30.92%) Windows 7
7 191 (30.76%) Windows XP
8 174 (28.02%) ITIL
9 108 (17.39%) Citrix
10 101 (16.26%) MS Exchange
10 101 (16.26%) Windows Server 2008
11 98 (15.78%) Law
12 93 (14.98%) Windows Server 2003
13 90 (14.49%) Blackberry
14 82 (13.20%) TCP/IP
15 80 (12.88%) SLA
16 75 (12.08%) Microsoft Certification
16 75 (12.08%) Finance
17 71 (11.43%) Legal
17 71 (11.43%) VMware
18 58 (9.34%) Degree
19 56 (9.02%) SQL
20 43 (6.92%) MCP
21 40 (6.44%) DHCP
22 39 (6.28%) Windows Vista
22 39 (6.28%) VMware Infrastructure
22 39 (6.28%) Exchange Server 2010
23 36 (5.80%) WorkSite
24 35 (5.64%) A+ Certification
25 34 (5.48%) Incident Management

Help Desk Analyst
Top Related IT Skills in England by Category

For the 6 months to 1 August 2014, IT jobs across the England region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 101 (16.26%) MS Exchange
2 39 (6.28%) Exchange Server 2010
3 36 (5.80%) WorkSite
4 31 (4.99%) Exchange Server 2007
4 31 (4.99%) Blackberry Enterprise Server
5 25 (4.03%) SharePoint
6 17 (2.74%) Exchange Server 2003
6 17 (2.74%) IBM Notes
7 7 (1.13%) IIS
7 7 (1.13%) Exchange Server 2000
7 7 (1.13%) Exchange Server 2013
8 2 (0.32%) Oracle Workflow
9 1 (0.16%) CMS
Applications
1 312 (50.24%) MS Office
2 229 (36.88%) MS Excel
3 32 (5.15%) MS PowerPoint
4 2 (0.32%) QuarkXPress
5 1 (0.16%) AutoCAD
5 1 (0.16%) MS Visio
5 1 (0.16%) SketchUp
5 1 (0.16%) Revit
Business Applications
1 3 (0.48%) Dynamics CRM
2 2 (0.32%) Oracle Applications
2 2 (0.32%) Maximo
2 2 (0.32%) Remedy ITSM
3 1 (0.16%) SAP Oil and Gas
3 1 (0.16%) assyst
Cloud Services
1 6 (0.97%) Google Apps
2 2 (0.32%) Office 365
3 1 (0.16%) Cloud Computing
Communications & Networking
1 82 (13.20%) TCP/IP
2 40 (6.44%) DHCP
3 30 (4.83%) DNS
4 23 (3.70%) VoIP
4 23 (3.70%) LAN
5 19 (3.06%) WAN
5 19 (3.06%) IP Telephony
6 17 (2.74%) Firewall
7 16 (2.58%) SAN
8 15 (2.42%) Wireless
9 13 (2.09%) VPN
10 11 (1.77%) Internet
10 11 (1.77%) Cisco IPT
11 5 (0.81%) SSL
11 5 (0.81%) ADSL
12 4 (0.64%) NAS
13 2 (0.32%) Structured Cabling
13 2 (0.32%) VLAN
13 2 (0.32%) LDAP
13 2 (0.32%) PBX
Database & Business Intelligence
1 30 (4.83%) SQL Server
2 7 (1.13%) Crystal Reports
3 4 (0.64%) SQL Server 2012
3 4 (0.64%) SQL Server 2005
3 4 (0.64%) SQL Server 2008
3 4 (0.64%) Data Warehouse
4 1 (0.16%) MS Access
Development Applications
1 4 (0.64%) Team Foundation Server
General
1 98 (15.78%) Law
2 75 (12.08%) Finance
3 71 (11.43%) Legal
4 24 (3.86%) Retail
5 23 (3.70%) Banking
6 13 (2.09%) Telecoms
7 8 (1.29%) Publishing
8 4 (0.64%) Front Office
9 3 (0.48%) Welsh Language
9 3 (0.48%) Marketing
10 2 (0.32%) Manufacturing
10 2 (0.32%) Advertising
10 2 (0.32%) French Language
10 2 (0.32%) German Language
11 1 (0.16%) Back Office
11 1 (0.16%) Financial Institution
11 1 (0.16%) Mandarin Language
11 1 (0.16%) Japanese Language
11 1 (0.16%) Polish Language
11 1 (0.16%) Spanish Language
Libraries, Frameworks & Software Standards
1 5 (0.81%) .NET
2 2 (0.32%) HTML
3 1 (0.16%) COM
3 1 (0.16%) .NET Framework
Miscellaneous
1 90 (14.49%) Blackberry
2 17 (2.74%) Video Conferencing
3 13 (2.09%) Computer Science
4 12 (1.93%) Mathematics
5 10 (1.61%) EPoS
6 9 (1.45%) iPad
7 7 (1.13%) Management Information System
7 7 (1.13%) iPhone
8 6 (0.97%) Statistics
9 4 (0.64%) Smartphone
9 4 (0.64%) Client/Server
9 4 (0.64%) AS400
10 2 (0.32%) iSeries
10 2 (0.32%) Handset
10 2 (0.32%) IVR
10 2 (0.32%) PDA
10 2 (0.32%) Fat Client
10 2 (0.32%) Chip and PIN
10 2 (0.32%) Thin Client
11 1 (0.16%) NHS
Operating Systems
1 432 (69.57%) Windows
2 192 (30.92%) Windows 7
3 191 (30.76%) Windows XP
4 101 (16.26%) Windows Server 2008
5 93 (14.98%) Windows Server 2003
6 39 (6.28%) Windows Vista
7 25 (4.03%) Windows 8
8 16 (2.58%) Windows 2000 Server
9 14 (2.25%) Windows Server 2012
10 10 (1.61%) Mac OS
11 4 (0.64%) Android
11 4 (0.64%) Windows 2000
12 2 (0.32%) Linux
12 2 (0.32%) Mac OS X
13 1 (0.16%) Mac OS X Server
13 1 (0.16%) Windows Mobile
Processes & Methodologies
1 174 (28.02%) ITIL
2 34 (5.48%) Incident Management
3 33 (5.31%) Service Management
4 19 (3.06%) Document Management
5 17 (2.74%) Service Delivery
6 13 (2.09%) ITSM
6 13 (2.09%) Asset Management
7 12 (1.93%) Disaster Recovery
8 11 (1.77%) CRM
9 10 (1.61%) Problem Management
10 9 (1.45%) Practice Management
10 9 (1.45%) Software Deployment
11 8 (1.29%) Software Distribution
11 8 (1.29%) E-Commerce
12 6 (0.97%) Workflow
12 6 (0.97%) Benchmarking
13 5 (0.81%) Change Management
13 5 (0.81%) ERP
13 5 (0.81%) Continuous Improvement
13 5 (0.81%) Mobile Device Management
Programming Languages
1 56 (9.02%) SQL
2 11 (1.77%) PowerShell
3 2 (0.32%) VBA
3 2 (0.32%) VB
3 2 (0.32%) C#
4 1 (0.16%) PowerHouse
4 1 (0.16%) VB.NET
4 1 (0.16%) C
Qualifications
1 75 (12.08%) Microsoft Certification
2 58 (9.34%) Degree
3 43 (6.92%) MCP
4 35 (5.64%) A+ Certification
5 31 (4.99%) MCSE
6 26 (4.19%) MCITP
7 17 (2.74%) ITIL Foundation Certificate
7 17 (2.74%) MCDST
7 17 (2.74%) Cisco Certification
7 17 (2.74%) CCNA
8 16 (2.58%) Security Cleared
9 11 (1.77%) SC Cleared
10 10 (1.61%) MCTS
11 8 (1.29%) ITIL Certification
12 7 (1.13%) MCSA
13 5 (0.81%) MOS
14 4 (0.64%) Network+ Certification
14 4 (0.64%) DV Cleared
15 3 (0.48%) HND
16 1 (0.16%) CWNA
Quality Assurance & Compliance
1 80 (12.88%) SLA
2 3 (0.48%) ISO/IEC 27001
3 2 (0.32%) QA
System Software
1 340 (54.75%) Active Directory
2 39 (6.28%) VMware Infrastructure
3 19 (3.06%) XenApp
4 18 (2.90%) vSphere
5 14 (2.25%) Hyper-V
6 11 (1.77%) VMware ESXi
7 7 (1.13%) Terminal Services
8 4 (0.64%) XenDesktop
9 1 (0.16%) Terminal Server
9 1 (0.16%) Xen
Systems Management
1 16 (2.58%) SCCM
2 7 (1.13%) Systems Management Server (SMS)
3 6 (0.97%) Backup Exec
4 2 (0.32%) WMI
4 2 (0.32%) SCOM
5 1 (0.16%) MAILsweeper
5 1 (0.16%) NetBackup
5 1 (0.16%) Symantec Endpoint Protection
5 1 (0.16%) SCSM
Vendors
1 228 (36.71%) Microsoft
2 108 (17.39%) Citrix
3 71 (11.43%) VMware
4 32 (5.15%) Cisco
5 24 (3.86%) Apple
6 17 (2.74%) HP
6 17 (2.74%) Lotus
7 15 (2.42%) Symantec
8 11 (1.77%) NetIQ
9 10 (1.61%) SAP
10 9 (1.45%) Interwoven
11 8 (1.29%) Altiris
11 8 (1.29%) SonicWALL
11 8 (1.29%) Dell
11 8 (1.29%) Remedy
12 6 (0.97%) Google
12 6 (0.97%) LANDesk
12 6 (0.97%) Oracle
13 5 (0.81%) Avaya
14 4 (0.64%) Open Text
Wakefield, West Yorkshire
Davanti Solutions
Salary: From £14,000 to £15,000 per annum
Posted: 5 hours ago
Cambridgeshire
@ITS
Salary: From £24,000 to £26,000 per annum + Benefits
Posted: Yesterday
Oxford, Oxfordshire
HAYS INFORMATION TECHNOLOGY
Salary: £23000 - £25000 per annum + Benefits
Posted: 2 days ago
Central London / West End
@ITS
Salary: From £25,000 to £28,000 per annum + Benefits
Posted: 2 days ago
Northamptonshire
Global Technology Solutions Ltd
Salary: £19000 - £25000 per annum
Posted: 2 days ago
Manchester, Lancashire
Applause IT Innovation
Salary: £20000 - £25000 per annum + +Bens
Posted: 3 days ago
North London
Lewis Paige
Salary: £23000 - £25000 per annum
Posted: 3 days ago
South West England
Interquest - IQ ERP
Salary: £20000 - £25000 per annum
Posted: 3 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £18000 per annum + benefits
Posted: 3 days ago
North London
Marcus Donald People
Salary: £18000 to £25000 per annum
Posted: 3 days ago
Fareham, Hampshire
Ashdown IT
Salary: £16000 - £20000 per annum + benefits
Posted: 4 days ago
Birmingham, West Midlands (County)
Network ITR
Salary: 17k to 18k per year GBP
Posted: 4 days ago
London
Information Technology Services
Salary: £35k - 40k per year
Posted: 4 days ago
London
Information Technology Services
Salary: £33k - 37k per year
Posted: 4 days ago
London
ARC IT Recruitment Ltd
Posted: 4 days ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £20000 - £22500 Per Annum
Posted: 6 days ago
Bath, Avon
Edge Specialist Recruitment
Salary: £23000 - £24000 per annum + Pension, Healthcare
Posted: 6 days ago
Croydon
DP Connect
Salary: £20000 - £28000 per annum + Pension, Overtime and more
Posted: 9 days ago
Hungerford
Blue Town Online
Salary: Competitive
Posted: 9 days ago
Hatfield, Hertfordshire
Ocado
Salary: Competitive
Posted: 14 days ago