The statistics below represent IT jobs advertised across the England region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 July 2016 with a comparison to same period over 2 years.

3 months to
29 Jul 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 623 667 575
Rank change year-on-year
+44 -92
Permanent jobs requiring a Help Desk Analyst 284 274 412
As % of all permanent IT jobs located in England 0.31% 0.27% 0.38%
As % of the Job Titles category 0.32% 0.28% 0.39%
Number of salaries quoted 261 249 391
Median salary £23,000 £22,500 £22,500
Median salary % change year-on-year
+2.22% -
90% offered a salary of more than £19,000 £17,500 £17,500
10% offered a salary of more than £30,000 £31,000 £30,500
UK excluding London median salary £21,500 £21,000 £22,000
% change year-on-year
+2.38% -4.54%
Help Desk Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
88424 98706 105739
As % of all permanent IT jobs located in England 96.44% 96.31% 96.47%
Number of salaries quoted 75252 82384 86955
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Analyst
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in England

Help Desk Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the England region.

Help Desk Analyst Salary Trend in England

Help Desk Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the England region over the 3 months to 29 July 2016.

Help Desk Analyst Salary Histogram in England

Help Desk Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the England region over the 3 months to 29 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +103 131 £23,500 -12.96% 8
South East +28 84 £22,500 - 6
East of England +27 17 £20,000 -4.76% 4
West Midlands -10 16 £21,000 -6.66% 4
Yorkshire +28 13 £20,000 +14.28%
East Midlands -3 11 £21,000 +9.35%
North West -3 9 £19,000 +1.33% 2
South West 0 2 £19,000 -13.63% 1
North East - 1 £27,500 -
Help Desk Analyst
UK

Help Desk Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 29 July 2016, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Help Desk Analyst in the job title.

1 423 (66.72%) Windows
2 307 (48.42%) Active Directory
3 260 (41.01%) Microsoft
4 249 (39.27%) Windows 7
5 225 (35.49%) MS Office
6 160 (25.24%) MS Excel
7 134 (21.14%) ITIL
8 109 (17.19%) Windows XP
9 107 (16.88%) SLA
10 95 (14.98%) MS Exchange
11 93 (14.67%) Windows Server
12 77 (12.15%) Microsoft Certification
13 75 (11.83%) TCP/IP
14 71 (11.20%) Blackberry
15 67 (10.57%) Citrix
16 66 (10.41%) Windows 8
16 66 (10.41%) iManage
17 65 (10.25%) Windows Server 2008
17 65 (10.25%) Finance
18 64 (10.09%) DNS
19 59 (9.31%) Office 365
20 48 (7.57%) Degree
21 46 (7.26%) Firewall
22 43 (6.78%) LAN
23 42 (6.62%) WAN
23 42 (6.62%) iPhone
24 39 (6.15%) SQL
25 37 (5.84%) Service Management
26 35 (5.52%) DHCP
27 33 (5.21%) SharePoint

Help Desk Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 95 (14.98%) MS Exchange
2 33 (5.21%) Exchange Server 2010
2 33 (5.21%) SharePoint
3 27 (4.26%) Skype for Business
4 20 (3.15%) Blackberry Enterprise Server
5 17 (2.68%) Exchange Server 2007
6 12 (1.89%) Exchange Server 2003
6 12 (1.89%) IBM Notes
7 10 (1.58%) Exchange Server 2013
8 7 (1.10%) Exchange Server 2000
9 2 (0.32%) IIS
10 1 (0.16%) IBM Domino
Applications
1 225 (35.49%) MS Office
2 160 (25.24%) MS Excel
3 24 (3.79%) MS PowerPoint
4 3 (0.47%) Adobe Creative Suite
4 3 (0.47%) MS Visio
5 2 (0.32%) Photoshop
6 1 (0.16%) MS Project
Business Applications
1 10 (1.58%) Visualfiles
2 3 (0.47%) Dynamics CRM
2 3 (0.47%) Eikon
2 3 (0.47%) SAP FI-GL
2 3 (0.47%) SAP Oil and Gas
3 2 (0.32%) FLEXCUBE
Cloud Services
1 59 (9.31%) Office 365
2 8 (1.26%) Amazon AWS
3 7 (1.10%) Cloud Computing
4 5 (0.79%) Microsoft Azure
5 2 (0.32%) Mimecast
5 2 (0.32%) SaaS
6 1 (0.16%) Adobe Creative Cloud
Communications & Networking
1 75 (11.83%) TCP/IP
2 64 (10.09%) DNS
3 46 (7.26%) Firewall
4 43 (6.78%) LAN
5 42 (6.62%) WAN
6 35 (5.52%) DHCP
7 22 (3.47%) VoIP
7 22 (3.47%) VPN
8 11 (1.74%) Internet
9 10 (1.58%) SSL
10 9 (1.42%) Extranet
11 8 (1.26%) Cisco ASA
11 8 (1.26%) FWSM
12 7 (1.10%) Remote Desktop
13 6 (0.95%) Wi-Fi
14 5 (0.79%) WebEx
15 4 (0.63%) BGP
15 4 (0.63%) Intranet
15 4 (0.63%) OSPF
15 4 (0.63%) Wireless
Database & Business Intelligence
1 13 (2.05%) SQL Server
2 6 (0.95%) SQL Server 2008
2 6 (0.95%) SQL Server 2012
3 5 (0.79%) SQL Server 2000
3 5 (0.79%) SQL Server 2005
4 3 (0.47%) Oracle Database
5 2 (0.32%) MySQL
6 1 (0.16%) Data Mining
6 1 (0.16%) Oracle Database 11g
6 1 (0.16%) Oracle Reports
Development Applications
1 4 (0.63%) JIRA
General
1 65 (10.25%) Finance
2 29 (4.57%) Legal
3 27 (4.26%) Law
4 17 (2.68%) Telecoms
5 14 (2.21%) Banking
5 14 (2.21%) Retail
6 10 (1.58%) Welsh Language
7 7 (1.10%) German Language
7 7 (1.10%) International Banking
7 7 (1.10%) Marketing
8 5 (0.79%) Automotive
8 5 (0.79%) Manufacturing
9 3 (0.47%) Electronics
9 3 (0.47%) General Ledger
10 2 (0.32%) Billing
10 2 (0.32%) Financial Institution
10 2 (0.32%) French Language
11 1 (0.16%) Back Office
Libraries, Frameworks & Software Standards
1 8 (1.26%) Web Services
2 2 (0.32%) .NET
2 2 (0.32%) EDI
3 1 (0.16%) HTML
Miscellaneous
1 71 (11.20%) Blackberry
2 42 (6.62%) iPhone
3 33 (5.21%) Analytical Skills
4 14 (2.21%) Computer Science
5 13 (2.05%) Smartphone
6 12 (1.89%) iPad
6 12 (1.89%) Management Information System
7 10 (1.58%) EPoS
8 7 (1.10%) Data Centre
9 6 (0.95%) Video Conferencing
10 5 (0.79%) Driving Licence
10 5 (0.79%) Fat Client
10 5 (0.79%) Replication
10 5 (0.79%) Thin Client
11 4 (0.63%) Wiki
12 3 (0.47%) Hybrid Cloud
12 3 (0.47%) User Experience
13 2 (0.32%) CMDB
13 2 (0.32%) Enterprise Software
13 2 (0.32%) Fintech
Operating Systems
1 423 (66.72%) Windows
2 249 (39.27%) Windows 7
3 109 (17.19%) Windows XP
4 93 (14.67%) Windows Server
5 66 (10.41%) Windows 8
6 65 (10.25%) Windows Server 2008
7 32 (5.05%) Windows Server 2003
7 32 (5.05%) Windows Server 2012
8 28 (4.42%) Windows 10
9 26 (4.10%) Linux
10 24 (3.79%) Android
11 17 (2.68%) Apple iOS
11 17 (2.68%) Mac OS X
11 17 (2.68%) Windows Vista
12 10 (1.58%) Windows Phone
13 7 (1.10%) Unix
13 7 (1.10%) Windows 2000 Server
14 2 (0.32%) Red Hat Enterprise Linux
15 1 (0.16%) BlackBerry OS
Processes & Methodologies
1 134 (21.14%) ITIL
2 37 (5.84%) Service Management
3 26 (4.10%) Incident Management
4 17 (2.68%) Wealth Management
5 16 (2.52%) ITSM
5 16 (2.52%) Problem Management
6 14 (2.21%) Network Monitoring
6 14 (2.21%) Service Delivery
7 13 (2.05%) ITIL V3
8 12 (1.89%) Time Management
9 10 (1.58%) Change Management
9 10 (1.58%) Coaching
10 9 (1.42%) Configuration Management
10 9 (1.42%) Performance Monitoring
11 8 (1.26%) Asset Management
11 8 (1.26%) Continuous Improvement
11 8 (1.26%) ERP
11 8 (1.26%) Ticket Management
12 7 (1.10%) Mentoring
12 7 (1.10%) Validation
Programming Languages
1 39 (6.15%) SQL
2 14 (2.21%) C
3 3 (0.47%) Java
3 3 (0.47%) VB
4 2 (0.32%) C#
4 2 (0.32%) JavaScript
5 1 (0.16%) PowerShell
Qualifications
1 77 (12.15%) Microsoft Certification
2 48 (7.57%) Degree
3 32 (5.05%) ITIL Certification
4 29 (4.57%) MCSE
5 25 (3.94%) CCNA
5 25 (3.94%) Cisco Certification
5 25 (3.94%) MCP
6 24 (3.79%) MCSA
7 13 (2.05%) Network+ Certification
7 13 (2.05%) Security Cleared
8 12 (1.89%) MCITP
8 12 (1.89%) MOS
9 8 (1.26%) ITIL Foundation Certificate
9 8 (1.26%) SC Cleared
10 7 (1.10%) A+ Certification
11 6 (0.95%) HND
12 5 (0.79%) MCDST
13 3 (0.47%) MCTS
14 1 (0.16%) Server+ Certification
Quality Assurance & Compliance
1 107 (16.88%) SLA
2 16 (2.52%) QA
3 7 (1.10%) ISO 9001
4 1 (0.16%) Data Quality
4 1 (0.16%) ISO/IEC 20000
4 1 (0.16%) ISO/IEC 27001
System Software
1 307 (48.42%) Active Directory
2 23 (3.63%) Hyper-V
3 22 (3.47%) XenApp
4 21 (3.31%) VMware Infrastructure
5 8 (1.26%) Firmware
6 7 (1.10%) Citrix Presentation Server
6 7 (1.10%) XenDesktop
7 2 (0.32%) Terminal Server
7 2 (0.32%) Terminal Services
7 2 (0.32%) VMware ESXi
7 2 (0.32%) vSphere
8 1 (0.16%) Virtual Servers
Systems Management
1 16 (2.52%) SCCM
2 15 (2.37%) Backup Exec
3 6 (0.95%) Nagios
4 5 (0.79%) DameWare
4 5 (0.79%) Norton AntiVirus
4 5 (0.79%) Perfmon
5 4 (0.63%) Microsoft Intune
6 1 (0.16%) CA Spectrum
6 1 (0.16%) Casper Suite
6 1 (0.16%) HP Quality Center
6 1 (0.16%) NetBackup
6 1 (0.16%) SCOM
6 1 (0.16%) WSUS
Vendors
1 260 (41.01%) Microsoft
2 67 (10.57%) Citrix
3 66 (10.41%) iManage
4 31 (4.89%) Cisco
4 31 (4.89%) VMware
5 19 (3.00%) Apple
6 18 (2.84%) HP
7 17 (2.68%) Symantec
8 16 (2.52%) Dell
9 12 (1.89%) Extreme Networks
9 12 (1.89%) Juniper
10 11 (1.74%) Remedy
11 10 (1.58%) Adobe
11 10 (1.58%) CheckPoint
11 10 (1.58%) SonicWALL
12 9 (1.42%) Lotus
13 8 (1.26%) F5
13 8 (1.26%) Palo Alto
13 8 (1.26%) SolarWinds
14 7 (1.10%) SAP
City, London
Ashdown IT
Salary: £29000 per annum + Pension, Healthcare, Gym, Bonus
Posted: 15 hours ago
Gatwick, West Sussex
Complete Tech Limited
Salary: £22,500 per annum + fantastic benefits
Posted: 7 hours ago
Birkenhead, Merseyside
Greywood Associates Limited
Salary: £14000 - £16000 per annum + bens & training
Posted: 17 hours ago
Manchester, Lancashire
EasyWebRecruitment.com
Salary: Competitive + bonus + benefits
Posted: 11 hours ago
Witney, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £19,000 per annum + Career progression + Training
Posted: Yesterday
Bath, Avon
Harvey Nash plc
Salary: £20000 - £25000 per annum + Fantastic Pension + Training
Posted: 13 hours ago
Bedfordshire
Greywood Associates Limited
Salary: £17000 - £23000 per annum + Benefits
Posted: Yesterday
Coventry
Ampersand Consulting
Salary: £17500 per annum + Benefits
Posted: 3 days ago
Coventry, West Midlands (County)
Candour Solutions
Salary: Excellent plus benefits
Posted: 4 days ago
City, London
Ashdown IT
Salary: £26000 per annum + Pension, Healthcare, Gym, Bonus
Posted: 3 days ago
Manningtree, Essex
Senitor Associates
Salary: £20000 per annum
Posted: 2 days ago
Gatwick
Ampersand Consulting
Salary: £22500 per annum + Benefits
Posted: 3 days ago
London
Information Technology Services
Salary: £21k - 25k per year
Posted: 5 days ago
London
Information Technology Services
Salary: £21k - 26k per year
Posted: 5 days ago
City, London
Networking People
Salary: £28000 - £32000 per annum + Benefits
Posted: Yesterday
Colchester, Essex
Senitor Associates
Salary: 23000
Posted: 3 days ago
Kingston Upon Thames, Surrey
Ashdown IT
Salary: £22000 - £25000 per annum + benefits
Posted: 4 days ago
London
networx
Salary: From £24,001 to £29,000 per annum plus benefits
Posted: 3 days ago
Egham, Surrey
Global Technology Solutions Ltd
Salary: £26000 - £30000 per annum + Benefits
Posted: 2 days ago
Southampton
Spectrum IT
Salary: £25000 - £27000 per annum + Bonus and benefits
Posted: 14 days ago
Coventry
Hays Specialist Recruitment Ltd
Salary: £22000.00 per annum
Posted: 22 days ago
Hemel Hempstead, Hertfordshire
OPRO Ltd
Salary: From £18,000 to £22,000 per annum
Posted: 25 days ago
London
Bluetown Online LTD
Salary: £22000 - £25000 per annum
Posted: 26 days ago
Brighton
Bluetown Online LTD
Posted: 21 days ago
Birmingham
Bluetown Online LTD
Posted: 24 days ago