The statistics below represent IT jobs advertised across the England region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 June 2016 with a comparison to same period over 2 years.

3 months to
25 Jun 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 582 682 601
Rank change year-on-year
+100 -81
Permanent jobs requiring a Help Desk Analyst 327 272 396
As % of all permanent IT jobs located in England 0.36% 0.26% 0.35%
As % of the Job Titles category 0.37% 0.27% 0.36%
Number of salaries quoted 304 251 366
Median salary £23,000 £22,000 £22,500
Median salary % change year-on-year
+4.54% -2.22%
90% offered a salary of more than £19,500 £17,550 £17,500
10% offered a salary of more than £30,000 £30,000 £30,000
UK excluding London median salary £21,500 £21,000 £22,000
% change year-on-year
+2.38% -4.54%
Help Desk Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
87554 99617 109098
As % of all permanent IT jobs located in England 96.39% 96.53% 96.51%
Number of salaries quoted 74678 83101 90011
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Analyst
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in England

Help Desk Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the England region.

Help Desk Analyst Salary Trend in England

Help Desk Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the England region over the 3 months to 25 June 2016.

Help Desk Analyst Salary Histogram in England

Help Desk Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the England region over the 3 months to 25 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +106 150 £24,000 -10.11% 12
South East +51 84 £22,500 - 7
Yorkshire +27 23 £20,000 +1.26% 1
East Midlands +12 20 £20,500 +1.23% 1
East of England +33 17 £19,000 -9.52% 2
West Midlands -23 14 £21,000 +2.43% 7
North West +9 9 £20,500 +9.33%
South West +8 7 £22,500 +4.65% 2
North East - 3 £27,500 -
Help Desk Analyst
UK

Help Desk Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 25 June 2016, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Help Desk Analyst in the job title.

1 399 (63.94%) Windows
2 289 (46.31%) Active Directory
3 241 (38.62%) Microsoft
4 235 (37.66%) Windows 7
5 206 (33.01%) MS Office
6 149 (23.88%) MS Excel
7 136 (21.79%) ITIL
8 107 (17.15%) SLA
9 105 (16.83%) Windows XP
10 94 (15.06%) Windows Server
11 89 (14.26%) MS Exchange
12 74 (11.86%) TCP/IP
12 74 (11.86%) Microsoft Certification
13 73 (11.70%) Citrix
14 70 (11.22%) Finance
15 69 (11.06%) iManage
15 69 (11.06%) Windows 8
16 62 (9.94%) Windows Server 2008
17 60 (9.62%) Office 365
18 57 (9.13%) DNS
19 54 (8.65%) Blackberry
20 48 (7.69%) Degree
21 43 (6.89%) SQL
22 41 (6.57%) Service Management
22 41 (6.57%) Law
23 38 (6.09%) LAN
23 38 (6.09%) Analytical Skills
24 37 (5.93%) WAN
24 37 (5.93%) Legal
25 36 (5.77%) Firewall

Help Desk Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 89 (14.26%) MS Exchange
2 32 (5.13%) Exchange Server 2010
3 23 (3.69%) SharePoint
4 22 (3.53%) Blackberry Enterprise Server
4 22 (3.53%) Skype for Business
5 14 (2.24%) Exchange Server 2007
6 13 (2.08%) IBM Notes
7 10 (1.60%) Exchange Server 2013
8 7 (1.12%) Exchange Server 2000
8 7 (1.12%) Exchange Server 2003
9 3 (0.48%) IIS
10 1 (0.16%) IBM Domino
Applications
1 206 (33.01%) MS Office
2 149 (23.88%) MS Excel
3 24 (3.85%) MS PowerPoint
4 3 (0.48%) Adobe Creative Suite
5 1 (0.16%) MS Project
5 1 (0.16%) MS Visio
5 1 (0.16%) Photoshop
Business Applications
1 15 (2.40%) Visualfiles
2 4 (0.64%) SAP Oil and Gas
3 3 (0.48%) Dynamics CRM
3 3 (0.48%) SAP FI-GL
4 2 (0.32%) FLEXCUBE
5 1 (0.16%) Dynamics NAV
Cloud Services
1 60 (9.62%) Office 365
2 4 (0.64%) Amazon AWS
2 4 (0.64%) Cloud Computing
2 4 (0.64%) Microsoft Azure
3 3 (0.48%) SaaS
4 2 (0.32%) Dropbox
5 1 (0.16%) Mimecast
Communications & Networking
1 74 (11.86%) TCP/IP
2 57 (9.13%) DNS
3 38 (6.09%) LAN
4 37 (5.93%) WAN
5 36 (5.77%) Firewall
6 32 (5.13%) DHCP
7 23 (3.69%) VPN
8 19 (3.04%) VoIP
9 12 (1.92%) Extranet
9 12 (1.92%) Internet
10 8 (1.28%) Cisco ASA
10 8 (1.28%) FWSM
11 6 (0.96%) Remote Desktop
11 6 (0.96%) SSL
11 6 (0.96%) Wi-Fi
11 6 (0.96%) Wireless
12 4 (0.64%) BGP
12 4 (0.64%) Intranet
12 4 (0.64%) OSPF
12 4 (0.64%) SNMP
Database & Business Intelligence
1 15 (2.40%) SQL Server
2 7 (1.12%) SQL Server 2008
3 6 (0.96%) SQL Server 2005
4 5 (0.80%) SQL Server 2000
4 5 (0.80%) SQL Server 2012
5 3 (0.48%) Oracle Database
6 2 (0.32%) MySQL
7 1 (0.16%) Data Mining
7 1 (0.16%) Oracle Database 11g
7 1 (0.16%) Oracle Reports
Development Applications
1 4 (0.64%) JIRA
General
1 70 (11.22%) Finance
2 41 (6.57%) Law
3 37 (5.93%) Legal
4 21 (3.37%) Retail
5 18 (2.88%) Telecoms
6 17 (2.72%) Banking
7 12 (1.92%) Welsh Language
8 8 (1.28%) Manufacturing
8 8 (1.28%) Marketing
9 7 (1.12%) German Language
9 7 (1.12%) International Banking
10 4 (0.64%) Automotive
10 4 (0.64%) Electronics
11 3 (0.48%) General Ledger
12 2 (0.32%) Advertising
12 2 (0.32%) Back Office
12 2 (0.32%) Financial Institution
13 1 (0.16%) Billing
13 1 (0.16%) Investment Banking
13 1 (0.16%) Polish Language
Libraries, Frameworks & Software Standards
1 5 (0.80%) Web Services
2 2 (0.32%) .NET
2 2 (0.32%) COM
2 2 (0.32%) EDI
3 1 (0.16%) CSS
3 1 (0.16%) HTML
Miscellaneous
1 54 (8.65%) Blackberry
2 38 (6.09%) Analytical Skills
3 27 (4.33%) iPhone
4 18 (2.88%) Management Information System
5 16 (2.56%) Computer Science
6 15 (2.40%) Smartphone
7 11 (1.76%) EPoS
8 7 (1.12%) Driving Licence
8 7 (1.12%) iPad
8 7 (1.12%) Video Conferencing
9 6 (0.96%) Data Centre
10 4 (0.64%) Fat Client
10 4 (0.64%) Replication
10 4 (0.64%) Thin Client
10 4 (0.64%) Wiki
11 3 (0.48%) Hybrid Cloud
12 2 (0.32%) CMDB
12 2 (0.32%) Fintech
12 2 (0.32%) Handset
12 2 (0.32%) Mathematics
Operating Systems
1 399 (63.94%) Windows
2 235 (37.66%) Windows 7
3 105 (16.83%) Windows XP
4 94 (15.06%) Windows Server
5 69 (11.06%) Windows 8
6 62 (9.94%) Windows Server 2008
7 32 (5.13%) Windows Server 2003
7 32 (5.13%) Windows Server 2012
8 27 (4.33%) Linux
9 25 (4.01%) Android
10 22 (3.53%) Apple iOS
11 20 (3.21%) Windows 10
12 13 (2.08%) Windows Vista
13 12 (1.92%) Mac OS X
14 9 (1.44%) Windows Phone
15 7 (1.12%) Unix
15 7 (1.12%) Windows 2000 Server
16 2 (0.32%) Red Hat Enterprise Linux
17 1 (0.16%) BlackBerry OS
Processes & Methodologies
1 136 (21.79%) ITIL
2 41 (6.57%) Service Management
3 27 (4.33%) Incident Management
4 26 (4.17%) Problem Management
5 23 (3.69%) ITSM
6 16 (2.56%) Wealth Management
7 15 (2.40%) Validation
8 14 (2.24%) Coaching
9 13 (2.08%) Network Monitoring
10 12 (1.92%) ITIL V3
10 12 (1.92%) Service Delivery
11 11 (1.76%) Performance Monitoring
11 11 (1.76%) Time Management
12 9 (1.44%) Change Management
12 9 (1.44%) Configuration Management
12 9 (1.44%) CRM
12 9 (1.44%) Mentoring
12 9 (1.44%) Ticket Management
13 8 (1.28%) Asset Management
13 8 (1.28%) ERP
Programming Languages
1 43 (6.89%) SQL
2 17 (2.72%) C
3 4 (0.64%) PL/SQL
4 3 (0.48%) Java
4 3 (0.48%) VB
5 2 (0.32%) C#
5 2 (0.32%) JavaScript
6 1 (0.16%) PowerShell
Qualifications
1 74 (11.86%) Microsoft Certification
2 48 (7.69%) Degree
3 33 (5.29%) ITIL Certification
4 30 (4.81%) MCSE
5 29 (4.65%) CCNA
5 29 (4.65%) Cisco Certification
6 25 (4.01%) MCP
7 22 (3.53%) MCSA
8 14 (2.24%) Security Cleared
9 13 (2.08%) Network+ Certification
10 12 (1.92%) MCITP
10 12 (1.92%) MOS
11 10 (1.60%) SC Cleared
12 9 (1.44%) ITIL Foundation Certificate
13 8 (1.28%) A+ Certification
14 7 (1.12%) HND
15 6 (0.96%) MCDST
16 4 (0.64%) MCTS
Quality Assurance & Compliance
1 107 (17.15%) SLA
2 16 (2.56%) QA
3 7 (1.12%) ISO 9001
4 1 (0.16%) Data Quality
4 1 (0.16%) ISO/IEC 20000
4 1 (0.16%) ISO/IEC 27001
System Software
1 289 (46.31%) Active Directory
2 25 (4.01%) XenApp
3 18 (2.88%) Hyper-V
4 13 (2.08%) VMware Infrastructure
5 8 (1.28%) Firmware
6 7 (1.12%) XenDesktop
7 6 (0.96%) Citrix Presentation Server
8 3 (0.48%) Terminal Server
9 1 (0.16%) Virtual Servers
9 1 (0.16%) VMware ESXi
9 1 (0.16%) vSphere
Systems Management
1 16 (2.56%) SCCM
2 10 (1.60%) Backup Exec
3 5 (0.80%) Nagios
4 4 (0.64%) DameWare
4 4 (0.64%) Microsoft Intune
4 4 (0.64%) Norton AntiVirus
4 4 (0.64%) Perfmon
5 1 (0.16%) AirWatch
5 1 (0.16%) Casper Suite
5 1 (0.16%) HP Quality Center
Vendors
1 241 (38.62%) Microsoft
2 73 (11.70%) Citrix
3 69 (11.06%) iManage
4 27 (4.33%) Cisco
5 21 (3.37%) VMware
6 14 (2.24%) HP
7 13 (2.08%) Apple
8 12 (1.92%) Extreme Networks
8 12 (1.92%) Juniper
8 12 (1.92%) Symantec
9 10 (1.60%) Dell
9 10 (1.60%) Lotus
10 9 (1.44%) Adobe
11 8 (1.28%) CheckPoint
11 8 (1.28%) F5
11 8 (1.28%) Palo Alto
11 8 (1.28%) Remedy
11 8 (1.28%) SAP
11 8 (1.28%) SolarWinds
12 7 (1.12%) Veeam
Basingstoke, Hampshire
Lorien Resourcing
Salary: Competitive + Benefits
Posted: Yesterday
Chigwell, Essex
ARC IT Recruitment Ltd
Salary: £24,000 + Bonus and Benefits
Posted: Yesterday
Coventry, West Midlands (County)
Ampersand Consulting
Salary: £17500 per annum + Benefits
Posted: 3 days ago
Crawley, West Sussex
Comtecs
Salary: £26000 - £30000 Per Annum + Bonus + Excellent Benefits
Posted: Yesterday
London
Montash
Salary: £30000 - £40000 per annum + benefits
Posted: 5 days ago
Tamworth, Staffordshire
Aria Select Ltd
Salary: From £19,000 to £21,000 per annum
Posted: 3 days ago
Kingston Upon Thames, Surrey
Ashdown IT
Salary: £22000 - £25000 per annum + benefits
Posted: 3 days ago
Godalming, Surrey
Ashdown IT
Salary: £24000 per annum + excellent benefits
Posted: 5 days ago
London
Information Technology Services
Salary: £21k - 25k per year
Posted: 5 days ago
London
Information Technology Services
Salary: £21k - 26k per year
Posted: 5 days ago
Gatwick, West Sussex
Ampersand Consulting
Salary: £22500 per annum + Benefits
Posted: 4 days ago
West Bromwich, West Midlands (County)
Latcom Ltd
Salary: From £22,000 to £23,000 per annum + Pension + Good Benefits
Posted: 5 days ago
City, London
Premier IT
Salary: £25000 - £26000 per annum
Posted: 5 days ago
Guildford, Surrey
Ashdown IT
Salary: £28000 per annum + full IT training
Posted: 5 days ago
London
Ashdown IT
Salary: £25000 per annum
Posted: 5 days ago
East London
Complete Tech Limited
Salary: Up to £27,000 per annum + benefits
Posted: 3 days ago
City, London
Premier IT
Salary: £19000 - £20000 per annum
Posted: 5 days ago
Crawley, West Sussex
Complete Tech Limited
Salary: Up to £22,500 per annum + benefits including fantastic pension scheme
Posted: 5 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £18000 - £24000 per annum + Excellent Benefits
Posted: Yesterday
South West London
Marcus Donald People
Salary: £22000 - £26000 per annum
Posted: 3 days ago
Egham, Surrey
Global Technology Solutions Ltd
Salary: £26000 - £30000 per annum + Benefits
Posted: 4 days ago
Hull, North Humberside
Go IT Recruitment Ltd
Salary: From £18,000 to £21,000 per annum + 25 days holiday, BUPA, Life assura
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Nottingham
Recruitment Genius Ltd
Posted: 11 days ago
Staffordshire
greywood
Salary: £19000 - £21000 per annum + Benefits
Posted: 17 days ago
Staffordshire
greywood
Salary: £21000 - £25000 per annum + Benefits
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South East London
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