The statistics below represent IT jobs advertised across the England region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 4 May 2016 with a comparison to same period over 2 years.

3 months to
4 May 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 586 632 627
Rank change year-on-year
+46 -5
Permanent jobs requiring a Help Desk Analyst 355 320 358
As % of all permanent IT jobs located in England 0.37% 0.31% 0.32%
As % of the Job Titles category 0.38% 0.32% 0.33%
Number of salaries quoted 332 290 329
Median salary £23,000 £21,875 £22,000
Median salary % change year-on-year
+5.14% -0.56%
90% offered a salary of more than £19,000 £18,500 £16,500
10% offered a salary of more than £30,000 £30,850 £30,500
UK excluding London median salary £22,000 £21,000 £21,000
% change year-on-year
+4.76% -
Help Desk Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
92529 99293 107318
As % of all permanent IT jobs located in England 96.31% 96.54% 96.47%
Number of salaries quoted 78587 81827 87848
Median salary £47,000 £45,000 £45,000
Median salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Analyst
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in England

Help Desk Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the England region.

Help Desk Analyst Salary Trend in England

Help Desk Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the England region over the 3 months to 4 May 2016.

Help Desk Analyst Salary Histogram in England

Help Desk Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the England region over the 3 months to 4 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +45 156 £25,000 -3.84% 9
South East +25 92 £23,000 +5.74% 8
East of England +15 24 £20,000 -9.09%
Yorkshire -10 22 £20,000 - 1
East Midlands +13 15 £20,000 - 1
South West -4 15 £23,750 +26.66% 1
North West +28 14 £20,000 +3.22% 1
West Midlands -13 13 £19,500 +6.84% 4
North East - 4 £27,500 -
Help Desk Analyst
UK

Help Desk Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 4 May 2016, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Help Desk Analyst in the job title.

1 408 (62.96%) Windows
2 301 (46.45%) Active Directory
3 256 (39.51%) Microsoft
4 244 (37.65%) Windows 7
5 201 (31.02%) MS Office
6 168 (25.93%) MS Excel
7 128 (19.75%) ITIL
8 104 (16.05%) Windows Server
9 101 (15.59%) Windows XP
10 99 (15.28%) MS Exchange
11 94 (14.51%) SLA
12 87 (13.43%) Citrix
13 84 (12.96%) TCP/IP
14 79 (12.19%) Windows 8
15 76 (11.73%) Microsoft Certification
16 70 (10.80%) Windows Server 2008
16 70 (10.80%) iManage
17 64 (9.88%) Office 365
18 63 (9.72%) Law
19 62 (9.57%) Finance
20 60 (9.26%) Service Management
21 59 (9.10%) DNS
22 46 (7.10%) Degree
23 45 (6.94%) Analytical Skills
24 44 (6.79%) Blackberry
25 39 (6.02%) Windows Server 2003
25 39 (6.02%) Legal
25 39 (6.02%) Windows Server 2012
26 38 (5.86%) WAN
27 36 (5.56%) LAN

Help Desk Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 99 (15.28%) MS Exchange
2 27 (4.17%) Exchange Server 2010
3 25 (3.86%) Blackberry Enterprise Server
4 21 (3.24%) Skype for Business
5 11 (1.70%) SharePoint
6 10 (1.54%) Exchange Server 2000
6 10 (1.54%) IBM Notes
6 10 (1.54%) IIS
7 9 (1.39%) Exchange Server 2013
8 7 (1.08%) Exchange Server 2007
9 2 (0.31%) Exchange Server 2003
9 2 (0.31%) SharePoint 2010
10 1 (0.15%) CMS
Applications
1 201 (31.02%) MS Office
2 168 (25.93%) MS Excel
3 25 (3.86%) MS PowerPoint
4 3 (0.46%) Adobe Creative Suite
5 1 (0.15%) MS Visio
5 1 (0.15%) Photoshop
5 1 (0.15%) Spreadsheet
Business Applications
1 13 (2.01%) Visualfiles
2 4 (0.62%) Dynamics CRM
3 3 (0.46%) SAP FI-GL
3 3 (0.46%) SAP Oil and Gas
4 1 (0.15%) Dynamics NAV
4 1 (0.15%) FLEXCUBE
4 1 (0.15%) Remedy ITSM
Cloud Services
1 64 (9.88%) Office 365
2 3 (0.46%) Dropbox
2 3 (0.46%) SaaS
3 1 (0.15%) Google Apps
3 1 (0.15%) Mimecast
Communications & Networking
1 84 (12.96%) TCP/IP
2 59 (9.10%) DNS
3 38 (5.86%) WAN
4 36 (5.56%) LAN
5 33 (5.09%) Firewall
6 31 (4.78%) DHCP
7 17 (2.62%) VoIP
7 17 (2.62%) VPN
8 16 (2.47%) Extranet
9 15 (2.31%) Internet
10 10 (1.54%) SNMP
11 9 (1.39%) Wireless
12 8 (1.23%) Cisco ASA
12 8 (1.23%) FWSM
13 7 (1.08%) HTTPS
14 6 (0.93%) Intranet
15 5 (0.77%) Remote Desktop
16 4 (0.62%) BGP
16 4 (0.62%) IP Telephony
16 4 (0.62%) OSPF
Database & Business Intelligence
1 25 (3.86%) SQL Server
2 3 (0.46%) Oracle Database
2 3 (0.46%) SQL Server 2008
3 2 (0.31%) Oracle Reports
3 2 (0.31%) SQL Server 2005
4 1 (0.15%) Data Mining
4 1 (0.15%) Oracle Database 11g
4 1 (0.15%) Relational Database
4 1 (0.15%) SQL Server 2000
4 1 (0.15%) SQL Server 2012
4 1 (0.15%) SQL Server 2014
Development Applications
1 2 (0.31%) JIRA
General
1 63 (9.72%) Law
2 62 (9.57%) Finance
3 39 (6.02%) Legal
4 20 (3.09%) Banking
5 19 (2.93%) Welsh Language
6 18 (2.78%) Retail
6 18 (2.78%) Telecoms
7 9 (1.39%) Marketing
8 8 (1.23%) Manufacturing
9 7 (1.08%) International Banking
10 6 (0.93%) German Language
11 5 (0.77%) Advertising
12 4 (0.62%) Electronics
13 3 (0.46%) General Ledger
13 3 (0.46%) Pharmaceutical
14 2 (0.31%) Billing
14 2 (0.31%) French Language
15 1 (0.15%) Automotive
15 1 (0.15%) Back Office
15 1 (0.15%) Investment Banking
Libraries, Frameworks & Software Standards
1 2 (0.31%) COM
1 2 (0.31%) X-Windows
2 1 (0.15%) CSS
2 1 (0.15%) HTML
Miscellaneous
1 45 (6.94%) Analytical Skills
2 44 (6.79%) Blackberry
3 28 (4.32%) Management Information System
4 24 (3.70%) iPhone
5 20 (3.09%) Computer Science
6 13 (2.01%) Driving Licence
6 13 (2.01%) EPoS
7 10 (1.54%) Video Conferencing
8 6 (0.93%) Fat Client
8 6 (0.93%) Thin Client
9 5 (0.77%) iPad
10 4 (0.62%) Wiki
11 3 (0.46%) CMDB
11 3 (0.46%) Statistics
11 3 (0.46%) Visualisation
12 2 (0.31%) Mobile App
13 1 (0.15%) Data Centre
13 1 (0.15%) Enterprise Software
13 1 (0.15%) Private Cloud
13 1 (0.15%) User Experience
Operating Systems
1 408 (62.96%) Windows
2 244 (37.65%) Windows 7
3 104 (16.05%) Windows Server
4 101 (15.59%) Windows XP
5 79 (12.19%) Windows 8
6 70 (10.80%) Windows Server 2008
7 39 (6.02%) Windows Server 2003
7 39 (6.02%) Windows Server 2012
8 34 (5.25%) Android
9 29 (4.48%) Apple iOS
10 28 (4.32%) Linux
11 22 (3.40%) Windows 10
12 16 (2.47%) Mac OS X
13 11 (1.70%) Windows Phone
14 10 (1.54%) Windows 2000 Server
15 9 (1.39%) Unix
16 6 (0.93%) Windows Vista
17 2 (0.31%) Mac OS
18 1 (0.15%) Windows 2000
Processes & Methodologies
1 128 (19.75%) ITIL
2 60 (9.26%) Service Management
3 33 (5.09%) ITSM
4 31 (4.78%) Problem Management
5 28 (4.32%) Incident Management
6 19 (2.93%) Validation
7 18 (2.78%) Coaching
7 18 (2.78%) Service Delivery
7 18 (2.78%) Time Management
8 16 (2.47%) Wealth Management
9 13 (2.01%) Network Monitoring
10 12 (1.85%) CRM
10 12 (1.85%) ITIL V3
11 11 (1.70%) Performance Monitoring
12 10 (1.54%) Business Continuity
12 10 (1.54%) Configuration Management
12 10 (1.54%) Logistics
12 10 (1.54%) Mentoring
13 8 (1.23%) Change Management
13 8 (1.23%) Project Planning
Programming Languages
1 36 (5.56%) SQL
2 28 (4.32%) C
3 6 (0.93%) T-SQL
4 4 (0.62%) PL/SQL
5 2 (0.31%) Java
5 2 (0.31%) VB
Qualifications
1 76 (11.73%) Microsoft Certification
2 46 (7.10%) Degree
3 32 (4.94%) CCNA
3 32 (4.94%) Cisco Certification
4 31 (4.78%) MCSE
5 26 (4.01%) ITIL Certification
5 26 (4.01%) MCP
6 24 (3.70%) Security Cleared
7 21 (3.24%) MCSA
8 20 (3.09%) SC Cleared
9 15 (2.31%) MCITP
10 13 (2.01%) A+ Certification
10 13 (2.01%) MOS
10 13 (2.01%) Network+ Certification
11 12 (1.85%) ITIL Foundation Certificate
12 9 (1.39%) HND
13 7 (1.08%) MCTS
14 6 (0.93%) MCDST
15 1 (0.15%) NVQ Level 3
15 1 (0.15%) NVQ Level 4
Quality Assurance & Compliance
1 94 (14.51%) SLA
2 16 (2.47%) QA
3 7 (1.08%) ISO 9001
4 1 (0.15%) ISO/IEC 27001
System Software
1 301 (46.45%) Active Directory
2 24 (3.70%) XenApp
3 15 (2.31%) Hyper-V
4 12 (1.85%) VMware Infrastructure
5 8 (1.23%) Firmware
6 6 (0.93%) Citrix Presentation Server
6 6 (0.93%) XenDesktop
7 3 (0.46%) ISA Server
7 3 (0.46%) Terminal Server
7 3 (0.46%) Terminal Services
8 1 (0.15%) vSphere
Systems Management
1 15 (2.31%) SCCM
2 5 (0.77%) Nagios
3 1 (0.15%) AirWatch
3 1 (0.15%) HP Quality Center
3 1 (0.15%) McAfee ePO
3 1 (0.15%) Microsoft Data Protection Manager
3 1 (0.15%) SCOM
Vendors
1 256 (39.51%) Microsoft
2 87 (13.43%) Citrix
3 70 (10.80%) iManage
4 31 (4.78%) Cisco
5 29 (4.48%) Apple
6 21 (3.24%) VMware
7 15 (2.31%) HP
8 12 (1.85%) Extreme Networks
8 12 (1.85%) Juniper
9 10 (1.54%) Remedy
10 9 (1.39%) Dell
11 8 (1.23%) CheckPoint
11 8 (1.23%) F5
11 8 (1.23%) Lotus
11 8 (1.23%) Palo Alto
11 8 (1.23%) SolarWinds
12 7 (1.08%) Progress
12 7 (1.08%) SAP
12 7 (1.08%) Veeam
13 5 (0.77%) Oracle
Manchester, Lancashire
Circle Recruitment
Salary: £17000 - £19000 per annum + Benefits + Bonus
Posted: 3 hours ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £20,000 to £25,000 per annum + Excellent Company Benefits + Train
Posted: 6 hours ago
Croydon, Surrey
TLP Consultancy Ltd.
Salary: £20000 - £25000 per annum + Health insurance + 25 days holiday
Posted: 9 hours ago
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £25000 - £30000 per annum + Bonus & Benefits
Posted: Yesterday
East London
Latcom Ltd
Salary: From £18,000 to £21,000 per annum
Posted: Yesterday
High Wycombe, Buckinghamshire
Understanding Recruitment
Salary: £20000.00 - £23000.00 per annum
Posted: Yesterday
City, London
Ashdown IT
Salary: £29000 per annum + Pension, Healthcare, Gym, Bonus
Posted: Yesterday
London
Information Technology Services
Salary: £21k - 25k per year
Posted: Yesterday
London
Information Technology Services
Salary: £21k - 26k per year
Posted: Yesterday
Bristol, Avon
Redrock Consulting Ltd
Salary: £18000 - £23000 per annum + Excellent Benefits
Posted: Yesterday
City, London
Harrington Starr
Salary: £25000 - £35000 per annum
Posted: 4 days ago
North West London
Marcus Donald People
Salary: £23000 - £25000 per annum
Posted: 5 days ago
Sheffield, South Yorkshire
CV Screen Ltd
Salary: to £22,000 + Benefits
Posted: 5 days ago
Abingdon, Oxfordshire
Bluetownonline
Salary: £20000 per annum
Posted: 5 days ago
Tamworth, Staffordshire
Michael Bailey Associates
Salary: Market Rates
Posted: 5 days ago
Birmingham, West Midlands (County)
Searchability
Salary: £16000 - £22000 per annum + Healthcare
Posted: 6 days ago
Tamworth, Staffordshire
euro car parts
Salary: From £20,000 to £22,000 per annum
Posted: 7 days ago
Canary Wharf, London
AWD online
Salary: £28,000 - £31,800 + Benefits
Posted: 9 days ago
Havant, Hampshire
Jobsite Resourcing Team
Salary: Competitive Salary plus Generous Benefits
Posted: 14 days ago
Coalville
Hays Specialist Recruitment Ltd
Salary: £20000.00 per annum
Posted: 15 days ago
Havant, Hampshire
Jobsite Resourcing Team
Salary: Competitive Salary plus Generous Benefits
Posted: 19 days ago
Bracknell, Berkshire
Landesk Software
Salary: Competitive
Posted: 20 days ago
South West London
World First
Salary: From £28,000 to £35,000 per annum + excellent bonus & benefits package
Posted: 23 days ago