The statistics below represent IT jobs advertised across the England region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 20 January 2017 with a comparison to same period over 2 years.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Help Desk Analyst
UK / England
Rank 593 606 581
Rank change year-on-year
+13 -25
Permanent jobs requiring a Help Desk Analyst 224 300 371
As % of all permanent IT jobs located in England 0.28% 0.32% 0.38%
As % of the Job Titles category 0.29% 0.33% 0.39%
Number of salaries quoted 208 284 329
Median salary £23,000 £22,500 £22,500
Median salary % change year-on-year
+2.22% -
90% offered a salary of more than £19,000 £18,000 £18,000
10% offered a salary of more than £30,250 £28,500 £32,000
UK excluding London median salary £21,000 £21,000 £21,000

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
76302 90106 95093
As % of all permanent IT jobs located in England 96.45% 96.53% 96.71%
Number of salaries quoted 63838 76403 79723
Median salary £47,000 £46,000 £45,000
Median salary % change year-on-year
+2.17% +2.22%
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Help Desk Analyst
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in England

Help Desk Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the England region.

Help Desk Analyst Salary Trend in England

Help Desk Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the England region over the 3 months to 20 January 2017.

Help Desk Analyst Salary Histogram in England

Help Desk Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the England region over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +37 83 £25,500 +4.08% 1
South East +63 64 £21,750 +1.16% 10
North West -15 20 £20,000 - 3
Yorkshire +21 16 £22,000 +10.00% 3
East of England +7 16 £21,000 -2.32% 2
East Midlands -3 8 £19,500 -7.14% 2
South West +15 7 £22,750 +24.65% 2
West Midlands -8 6 £22,963 +9.34% 1
North East +4 5 £27,500 +44.73%
Help Desk Analyst
UK

Help Desk Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 20 January 2017, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Help Desk Analyst in the job title.

1 322 (72.36%) Windows
2 258 (57.98%) Microsoft
3 238 (53.48%) Active Directory
4 210 (47.19%) MS Office
5 194 (43.60%) Windows 7
6 132 (29.66%) MS Excel
7 113 (25.39%) ITIL
8 90 (20.22%) Windows Server
8 90 (20.22%) SLA
9 69 (15.51%) MS Exchange
10 61 (13.71%) Blackberry
10 61 (13.71%) Windows Server 2008
11 59 (13.26%) Citrix
12 54 (12.13%) Windows XP
13 52 (11.69%) Windows 8
14 47 (10.56%) Law
15 46 (10.34%) TCP/IP
16 43 (9.66%) Finance
16 43 (9.66%) Degree
17 39 (8.76%) Windows 10
18 35 (7.87%) Office 365
18 35 (7.87%) VMware
19 34 (7.64%) Cisco
20 33 (7.42%) iPhone
20 33 (7.42%) DNS
21 31 (6.97%) Windows Server 2012
21 31 (6.97%) iManage
22 30 (6.74%) WAN
22 30 (6.74%) Microsoft Certification
22 30 (6.74%) LAN

Help Desk Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 69 (15.51%) MS Exchange
2 22 (4.94%) Skype for Business
3 21 (4.72%) SharePoint
4 17 (3.82%) Exchange Server 2010
5 13 (2.92%) Exchange Server 2007
5 13 (2.92%) Exchange Server 2013
6 8 (1.80%) Blackberry Enterprise Server
7 6 (1.35%) Exchange Server 2003
Applications
1 210 (47.19%) MS Office
2 132 (29.66%) MS Excel
3 14 (3.15%) MS PowerPoint
4 3 (0.67%) MS Visio
5 1 (0.22%) Spreadsheet
Business Applications
1 9 (2.02%) Eikon
2 5 (1.12%) SAP Oil and Gas
3 1 (0.22%) Sage 1000
3 1 (0.22%) SAP BPC
Cloud Services
1 35 (7.87%) Office 365
2 7 (1.57%) Microsoft Azure
3 3 (0.67%) Amazon AWS
3 3 (0.67%) Cloud Computing
4 2 (0.45%) G Suite
5 1 (0.22%) SaaS
Communications & Networking
1 46 (10.34%) TCP/IP
2 33 (7.42%) DNS
3 30 (6.74%) LAN
3 30 (6.74%) WAN
4 29 (6.52%) Firewall
5 21 (4.72%) VoIP
6 19 (4.27%) DHCP
7 11 (2.47%) VPN
8 9 (2.02%) SSL
9 8 (1.80%) Wireless
10 7 (1.57%) Skype
11 6 (1.35%) Internet
11 6 (1.35%) Wi-Fi
12 5 (1.12%) Remote Desktop
13 4 (0.90%) ADSL
13 4 (0.90%) Cisco IOS
13 4 (0.90%) FTP
13 4 (0.90%) WLAN
14 3 (0.67%) HTTP
14 3 (0.67%) SMTP
Database & Business Intelligence
1 9 (2.02%) SQL Server
2 3 (0.67%) Relational Database
3 1 (0.22%) Oracle Database
3 1 (0.22%) Oracle Database 11g
3 1 (0.22%) SAP BW
Development Applications
1 6 (1.35%) JIRA
General
1 47 (10.56%) Law
2 43 (9.66%) Finance
3 30 (6.74%) Legal
4 15 (3.37%) Banking
5 12 (2.70%) Advertising
6 9 (2.02%) Telecoms
7 8 (1.80%) Marketing
8 7 (1.57%) Retail
9 6 (1.35%) Manufacturing
10 5 (1.12%) Electronics
11 4 (0.90%) German Language
11 4 (0.90%) Publishing
12 1 (0.22%) French Language
12 1 (0.22%) International Banking
12 1 (0.22%) Investment Banking
12 1 (0.22%) Pharmaceutical
12 1 (0.22%) Welsh Language
Libraries, Frameworks & Software Standards
1 3 (0.67%) HTML
1 3 (0.67%) Web Services
2 1 (0.22%) .NET
2 1 (0.22%) COM
Miscellaneous
1 61 (13.71%) Blackberry
2 33 (7.42%) iPhone
3 14 (3.15%) Computer Science
4 12 (2.70%) Chip and PIN
5 11 (2.47%) Analytical Skills
5 11 (2.47%) iPad
6 10 (2.25%) Smartphone
7 9 (2.02%) Video Conferencing
8 6 (1.35%) Enterprise Software
9 5 (1.12%) Fat Client
9 5 (1.12%) Thin Client
10 4 (0.90%) Management Information System
11 3 (0.67%) Data Centre
11 3 (0.67%) EPoS
11 3 (0.67%) IVR
12 2 (0.45%) Statistics
12 2 (0.45%) Virtual Team
13 1 (0.22%) AS400
13 1 (0.22%) Handset
13 1 (0.22%) PDA
Operating Systems
1 322 (72.36%) Windows
2 194 (43.60%) Windows 7
3 90 (20.22%) Windows Server
4 61 (13.71%) Windows Server 2008
5 54 (12.13%) Windows XP
6 52 (11.69%) Windows 8
7 39 (8.76%) Windows 10
8 31 (6.97%) Windows Server 2012
9 28 (6.29%) Mac OS X
10 25 (5.62%) Windows Server 2003
11 15 (3.37%) Linux
12 14 (3.15%) Windows Vista
13 9 (2.02%) Apple iOS
13 9 (2.02%) Unix
14 7 (1.57%) Android
15 6 (1.35%) Windows Phone
16 2 (0.45%) Mac OS
Processes & Methodologies
1 113 (25.39%) ITIL
2 28 (6.29%) ITSM
3 27 (6.07%) Time Management
4 15 (3.37%) Service Management
5 14 (3.15%) Problem Management
6 12 (2.70%) CAD
7 11 (2.47%) CRM
7 11 (2.47%) Service Delivery
8 10 (2.25%) Change Management
8 10 (2.25%) Process Improvement
9 9 (2.02%) Incident Management
9 9 (2.02%) Root Cause Analysis
10 7 (1.57%) Project Management
11 6 (1.35%) Mobile Device Management
12 5 (1.12%) Business Intelligence
12 5 (1.12%) Customer-Centric Approach
12 5 (1.12%) Data Security
12 5 (1.12%) Digital Marketing
12 5 (1.12%) ITIL V3
12 5 (1.12%) Software Audit
Programming Languages
1 29 (6.52%) SQL
2 23 (5.17%) C
3 6 (1.35%) PL/SQL
4 4 (0.90%) PowerShell
5 1 (0.22%) C#
5 1 (0.22%) Java
Qualifications
1 43 (9.66%) Degree
2 30 (6.74%) Microsoft Certification
3 24 (5.39%) MOS
4 14 (3.15%) HND
5 12 (2.70%) MCP
6 10 (2.25%) MCSA
7 9 (2.02%) ITIL Certification
8 4 (0.90%) GNVQ
8 4 (0.90%) MCITP
9 3 (0.67%) CCNA
9 3 (0.67%) Cisco Certification
9 3 (0.67%) MCSE
9 3 (0.67%) MCTS
9 3 (0.67%) Security Cleared
10 2 (0.45%) A+ Certification
10 2 (0.45%) SC Cleared
11 1 (0.22%) CCNP
11 1 (0.22%) MCDST
11 1 (0.22%) PhD
11 1 (0.22%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 90 (20.22%) SLA
2 5 (1.12%) QA
System Software
1 238 (53.48%) Active Directory
2 25 (5.62%) VMware Infrastructure
3 16 (3.60%) Hyper-V
4 14 (3.15%) Terminal Services
4 14 (3.15%) XenApp
5 10 (2.25%) XenDesktop
6 9 (2.02%) Virtual Servers
7 4 (0.90%) VMware ESXi
7 4 (0.90%) vSphere
8 3 (0.67%) IMail Server
9 1 (0.22%) Citrix Presentation Server
9 1 (0.22%) Virtual Desktop
Systems Management
1 13 (2.92%) Backup Exec
2 9 (2.02%) XenMobile
3 7 (1.57%) SCCM
4 4 (0.90%) McAfee ePO
5 3 (0.67%) CA Spectrum
5 3 (0.67%) Nagios
5 3 (0.67%) NetBackup
5 3 (0.67%) Norton AntiVirus
5 3 (0.67%) SCOM
5 3 (0.67%) WSUS
Vendors
1 258 (57.98%) Microsoft
2 59 (13.26%) Citrix
3 35 (7.87%) VMware
4 34 (7.64%) Cisco
5 31 (6.97%) iManage
6 28 (6.29%) Apple
7 27 (6.07%) Dell
8 19 (4.27%) HP
9 18 (4.04%) SAP
10 16 (3.60%) Polycom
11 14 (3.15%) Symantec
12 12 (2.70%) Intel Security
12 12 (2.70%) RedPrairie
13 9 (2.02%) Bloomberg
13 9 (2.02%) FactSet
13 9 (2.02%) Samsung
13 9 (2.02%) ServiceNow
13 9 (2.02%) SonicWALL
14 7 (1.57%) Remedy
15 5 (1.12%) Splunk
Hampshire
Ashdown IT
Salary: £22000 per annum + progession
Posted: 1 hour ago
Northampton, Northamptonshire
Global Technology Solutions Ltd
Salary: ben
Posted: 10 hours ago
Bath, Avon
Harvey Nash plc
Salary: £15000 - £20000 per annum + Bonus + 18% Pension
Posted: 18 hours ago
Watford, Hertfordshire
Firway Consulting
Salary: From £22,000 to £24,000 per annum Circa £24000 + Bens (Depending on Ex
Posted: 23 hours ago
Surrey
Ashdown IT
Salary: £18000 - £23000 per annum + Training
Posted: 2 days ago
Wakefield, West Yorkshire
Rebel Recruitment
Salary: From £16,000 to £18,000 per annum
Posted: Yesterday
Godalming, Surrey
Ashdown IT
Salary: £18000 - £23000 per annum + FULL MS training
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Go IT Recruitment Ltd
Salary: From £16,000 to £18,000 per annum + excellent benefits
Posted: 2 days ago
Cheshire
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £32000.00 per annum
Posted: 3 days ago
Epsom, Surrey
Ashdown IT
Salary: £22000 - £25000 per annum
Posted: 3 days ago
Manchester, Lancashire
CV Screen Ltd
Salary: £19k - 21k per year + Pension
Posted: 3 days ago
Manchester, Lancashire
Franklin Bates
Salary: From £20,000 to £25,000 per annum Pension, Healthcare
Posted: 2 days ago
Wakefield, West Yorkshire
Davanti Solutions
Salary: Unspecified
Posted: 2 days ago
Bury St. Edmunds, Suffolk
Chris Cobbold Ltd
Salary: From £24,000 to £28,000 per annum + benefits + on-call + exceptional c
Posted: Yesterday
City, London
Harrington Starr
Salary: £30000 - £35000 per annum
Posted: 6 days ago
Northamptonshire
Global Technology Solutions Ltd
Salary: £23400 per annum + ben
Posted: 3 days ago
Hampshire
Vadis People
Salary: £22000 - £25000 per annum
Posted: 6 days ago
Chatham, Kent
Devonshire Hayes Recruitment Specialists Ltd
Salary: From £23,000 to £26,000 per annum
Posted: 6 days ago
Reigate, Surrey
ARC IT Recruitment Ltd
Salary: £24000 per annum + Plus Benefits
Posted: 6 days ago
Swindon
Hays West And Wales
Salary: £18000.00 - £28000.00 per annum + Benefits
Posted: 14 days ago
Telford, Shropshire
Maurice Nash
Salary: From £18,000 to £18,000 per annum Circa £18k + Benefits Package
Posted: 6 days ago
Buckingham
Bluetown Online LTD
Salary: £22000 per annum
Posted: 7 days ago
Newbury
People Source Consulting
Salary: £25000 - £28000 per annum + 20% Shift Bonus + Benefits
Posted: 10 days ago