The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 5 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Mar 2015
Same period 2014 Same period 2013
Help Desk Analyst
Rank 586 645 660
Rank change year-on-year
+59 +15
Permanent jobs requiring a Help Desk Analyst 273 208 191
As % of all permanent IT jobs located in England 0.28% 0.21% 0.20%
As % of the Job Titles category 0.29% 0.22% 0.21%
Number of salaries quoted 238 198 180
Average salary £22,000 £21,250 £22,000
Average salary % change year-on-year
+3.52% -3.40%
90% offered a salary of more than £18,000 £16,500 £17,134
10% offered a salary of more than £30,000 £32,500 £30,000
UK excluding London average salary £21,000 £19,500 £20,000
% change year-on-year
+7.69% -2.50%
Help Desk Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
92746 92860 91869
As % of all permanent IT jobs located in England 94.83% 94.46% 94.86%
Number of salaries quoted 77029 75604 78139
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £27,000
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in England

Help Desk Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the England region.

Help Desk Analyst Salary Trend in England

Help Desk Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the England region over the 3 months to 5 March 2015.

Help Desk Analyst Salary Histogram in England

Help Desk Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the England region over the 3 months to 5 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +68 118 £26,500 -7.01% 7
South East -9 52 £21,750 +2.35% 8
East of England +4 31 £22,000 +33.33% 3
Yorkshire +9 21 £20,000 +15.94% 5
West Midlands -17 17 £20,000 +17.64% 3
North West -9 12 £19,000 -7.31% 2
South West -27 12 £20,500 +3.79% 1
East Midlands +35 9 £20,000 -4.76%
North East -15 1 £21,500 -
Help Desk Analyst
UK

Help Desk Analyst
Top 30 Related IT Skills in England

For the 6 months to 5 March 2015, IT jobs across the England region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 453 (75.50%) Windows
2 278 (46.33%) Microsoft
3 264 (44.00%) Active Directory
4 259 (43.17%) MS Office
5 244 (40.67%) Windows 7
6 216 (36.00%) MS Excel
7 182 (30.33%) ITIL
8 176 (29.33%) Windows XP
9 105 (17.50%) Citrix
10 100 (16.67%) SLA
11 84 (14.00%) MS Exchange
11 84 (14.00%) Windows Server 2008
12 79 (13.17%) Blackberry
13 77 (12.83%) Windows 8
14 74 (12.33%) VMware
15 71 (11.83%) Finance
16 70 (11.67%) Windows Server 2003
17 65 (10.83%) TCP/IP
18 64 (10.67%) Law
19 60 (10.00%) Degree
20 58 (9.67%) Legal
21 54 (9.00%) Microsoft Certification
22 52 (8.67%) LAN
22 52 (8.67%) WAN
23 45 (7.50%) Firewall
23 45 (7.50%) Exchange Server 2007
23 45 (7.50%) Exchange Server 2010
24 43 (7.17%) DNS
25 42 (7.00%) SQL
25 42 (7.00%) Incident Management

Help Desk Analyst
Top Related IT Skills in England by Category

For the 6 months to 5 March 2015, IT jobs across the England region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 84 (14.00%) MS Exchange
2 45 (7.50%) Exchange Server 2007
2 45 (7.50%) Exchange Server 2010
3 30 (5.00%) Blackberry Enterprise Server
4 25 (4.17%) WorkSite
5 21 (3.50%) Exchange Server 2003
6 8 (1.33%) SharePoint
6 8 (1.33%) IBM Notes
7 7 (1.17%) IIS
8 4 (0.67%) Exchange Server 2000
8 4 (0.67%) Lync
8 4 (0.67%) Exchange Server 2013
9 1 (0.17%) CMS
9 1 (0.17%) Moodle
Applications
1 259 (43.17%) MS Office
2 216 (36.00%) MS Excel
3 42 (7.00%) MS PowerPoint
4 2 (0.33%) MS Visio
Business Applications
1 2 (0.33%) assyst
Cloud Services
1 16 (2.67%) Office 365
2 3 (0.50%) IaaS
2 3 (0.50%) Cloud Computing
2 3 (0.50%) SaaS
2 3 (0.50%) PaaS
3 2 (0.33%) Google Apps
Communications & Networking
1 65 (10.83%) TCP/IP
2 52 (8.67%) LAN
2 52 (8.67%) WAN
3 45 (7.50%) Firewall
4 43 (7.17%) DNS
5 40 (6.67%) VPN
6 17 (2.83%) Internet
7 16 (2.67%) VoIP
8 15 (2.50%) SSL
8 15 (2.50%) DHCP
9 12 (2.00%) SAN
9 12 (2.00%) IP Telephony
10 6 (1.00%) Wi-Fi
10 6 (1.00%) Wireless
11 4 (0.67%) VLAN
12 3 (0.50%) Ethernet
12 3 (0.50%) ADSL
13 2 (0.33%) PBX
13 2 (0.33%) Network Security
13 2 (0.33%) PABX
Database & Business Intelligence
1 28 (4.67%) SQL Server
2 4 (0.67%) SQL Server 2012
3 1 (0.17%) SQL Server Reporting Services
3 1 (0.17%) SQL Server 2008
3 1 (0.17%) FileMaker
General
1 71 (11.83%) Finance
2 64 (10.67%) Law
3 58 (9.67%) Legal
4 19 (3.17%) Banking
5 16 (2.67%) Telecoms
6 12 (2.00%) Retail
7 10 (1.67%) Electronics
8 9 (1.50%) Marketing
9 7 (1.17%) Advertising
10 6 (1.00%) German Language
11 5 (0.83%) French Language
11 5 (0.83%) Spanish Language
12 4 (0.67%) Front Office
12 4 (0.67%) Italian Language
13 3 (0.50%) Games
13 3 (0.50%) Publishing
13 3 (0.50%) Investment Banking
14 2 (0.33%) Financial Institution
14 2 (0.33%) Manufacturing
15 1 (0.17%) Multimedia
Libraries, Frameworks & Software Standards
1 2 (0.33%) HTML
2 1 (0.17%) COM
2 1 (0.17%) CSS
Miscellaneous
1 79 (13.17%) Blackberry
2 42 (7.00%) Analytical Skills
3 16 (2.67%) Computer Science
4 15 (2.50%) iPhone
5 11 (1.83%) Video Conferencing
5 11 (1.83%) Management Information System
6 10 (1.67%) 3D Printing
7 8 (1.33%) Mathematics
8 6 (1.00%) EPoS
8 6 (1.00%) Data Structures
8 6 (1.00%) Mobile Computing
9 4 (0.67%) Handset
9 4 (0.67%) iPad
9 4 (0.67%) Hedge funds
10 3 (0.50%) New Media
10 3 (0.50%) Open Source
10 3 (0.50%) Statistics
11 2 (0.33%) Foreign Exchange (FX)
11 2 (0.33%) FMCG
11 2 (0.33%) Graphic Design
Operating Systems
1 453 (75.50%) Windows
2 244 (40.67%) Windows 7
3 176 (29.33%) Windows XP
4 84 (14.00%) Windows Server 2008
5 77 (12.83%) Windows 8
6 70 (11.67%) Windows Server 2003
7 41 (6.83%) Windows Vista
8 39 (6.50%) Windows Server 2012
9 9 (1.50%) Windows 2000 Server
9 9 (1.50%) Mac OS X
9 9 (1.50%) UNIX
10 7 (1.17%) Linux
10 7 (1.17%) Windows 2000
11 6 (1.00%) Android
12 5 (0.83%) Windows Phone
13 3 (0.50%) Apple iOS
13 3 (0.50%) AIX
14 2 (0.33%) Windows Mobile
15 1 (0.17%) Mac OS
15 1 (0.17%) Mac OS X Server
Processes & Methodologies
1 182 (30.33%) ITIL
2 42 (7.00%) Incident Management
3 25 (4.17%) Service Management
4 24 (4.00%) Document Management
5 21 (3.50%) Service Delivery
6 13 (2.17%) CRM
7 11 (1.83%) ITSM
8 8 (1.33%) Problem Management
9 7 (1.17%) Line Management
9 7 (1.17%) Time Management
9 7 (1.17%) Disaster Recovery
10 6 (1.00%) Business Continuity
11 5 (0.83%) Business Analysis
11 5 (0.83%) QMS
12 4 (0.67%) ERP
12 4 (0.67%) Data Protection
12 4 (0.67%) Root Cause Analysis
12 4 (0.67%) Network Monitoring
13 3 (0.50%) Information Assurance
13 3 (0.50%) Online Marketing
Programming Languages
1 42 (7.00%) SQL
2 19 (3.17%) C
3 5 (0.83%) PowerShell
4 1 (0.17%) VBScript
Qualifications
1 60 (10.00%) Degree
2 54 (9.00%) Microsoft Certification
3 39 (6.50%) MCP
4 25 (4.17%) ITIL Foundation Certificate
5 23 (3.83%) MCSE
6 22 (3.67%) Security Cleared
7 21 (3.50%) ITIL Certification
8 17 (2.83%) SC Cleared
8 17 (2.83%) A+ Certification
9 13 (2.17%) MCITP
10 11 (1.83%) MCSA
11 10 (1.67%) HND
11 10 (1.67%) Cisco Certification
12 9 (1.50%) VCP4
12 9 (1.50%) CCNA
13 7 (1.17%) MOS
14 6 (1.00%) DV Cleared
15 3 (0.50%) Network+ Certification
15 3 (0.50%) MCDST
15 3 (0.50%) HNC
Quality Assurance & Compliance
1 100 (16.67%) SLA
2 3 (0.50%) Sarbanes-Oxley
3 2 (0.33%) QA
4 1 (0.17%) ISO 9001
System Software
1 264 (44.00%) Active Directory
2 42 (7.00%) VMware Infrastructure
3 33 (5.50%) Hyper-V
4 10 (1.67%) vSphere
5 9 (1.50%) XenApp
6 8 (1.33%) VMware ESXi
7 5 (0.83%) Terminal Services
8 4 (0.67%) MetaFrame
9 2 (0.33%) Terminal Server
Systems Management
1 15 (2.50%) Backup Exec
2 7 (1.17%) SCCM
3 4 (0.67%) Systems Management Server (SMS)
4 3 (0.50%) Tivoli
5 2 (0.33%) SCOM
5 2 (0.33%) ITRS Geneos
6 1 (0.17%) SCDPM
6 1 (0.17%) McAfee ePO
Vendors
1 278 (46.33%) Microsoft
2 105 (17.50%) Citrix
3 74 (12.33%) VMware
4 34 (5.67%) HP
5 30 (5.00%) Cisco
6 21 (3.50%) Dell
6 21 (3.50%) Apple
7 16 (2.67%) ServiceNow
7 16 (2.67%) Symantec
8 12 (2.00%) SonicWALL
9 11 (1.83%) LANDesk
10 10 (1.67%) Mitel
11 9 (1.50%) Altiris
12 8 (1.33%) Lotus
12 8 (1.33%) Remedy
12 8 (1.33%) Reuters
12 8 (1.33%) Bloomberg
13 7 (1.17%) SAP
13 7 (1.17%) Oracle
14 4 (0.67%) McAfee
Wakefield, West Yorkshire
Ashdown IT
Salary: £18000 - £20000 per annum + benefits
Posted: 12 hours ago
South West London
LA International
Salary: £20000 - £23000 per annum + benefits
Posted: Yesterday
Egham, Surrey
Global Technology Solutions Ltd
Salary: £26000 - £30000 per annum + Benefits
Posted: Yesterday
Cambridge, Cambridgeshire
Latcom Ltd
Salary: From £20,000 to £24,000 per annum
Posted: Yesterday
Burgess Hill, West Sussex
Ashdown IT
Salary: £18000 - £20000 per annum + benefits
Posted: Yesterday
Luton, Bedfordshire
Linkpoint Resources
Salary: From £22,000 to £24,000 per annum
Posted: 2 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £17000 - £18300 per annum + £1,200 DV allowance
Posted: 2 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £22000 per annum + Benefits, Pension, Training
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Premier IT
Salary: £17000 - £18000 per annum
Posted: 3 days ago
Guildford, Surrey
Information Technology Services
Salary: £23k - 28k per year
Posted: 3 days ago
London
Information Technology Services
Salary: £30k - 35k per year
Posted: 3 days ago
Essex
Ashdown IT
Salary: £18000 per annum
Posted: 3 days ago
Kent
Coal IT Services
Salary: From £20,000 to £30,000 per annum + Bens + Bonus
Posted: 3 days ago
London
Vadis People
Salary: c£24,000 - £28,000 plus ex bens
Posted: 4 days ago
Chatham, Kent
JNC Recruitment
Salary: From £18,000 to £22,000 per annum
Posted: 6 days ago
Birmingham, West Midlands (County)
Searchability
Salary: £18000 - £22000 per annum
Posted: 6 days ago
Harrogate, North Yorkshire
Fruition IT Resources Limited
Posted: 6 days ago
Wolverhampton, West Midlands (County)
Opus IT Consulting
Salary: £18000.00 - £25000.00 per annum + Excellent benefits
Posted: 6 days ago
Bristol, Avon
Experis Ltd
Salary: £20000.00 - £28000 per annum + benefits
Posted: 6 days ago
City of London
Mint Recruitment Solutions
Salary: £20000 - £30000 per annum + DOE
Posted: 15 days ago