The statistics below represent IT jobs advertised across the England region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 February 2017 with a comparison to same period over 2 years.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
Help Desk Analyst
UK / England
Rank 628 652 582
Rank change year-on-year
+24 -70
Permanent jobs requiring a Help Desk Analyst 201 283 372
As % of all permanent IT jobs located in England 0.26% 0.30% 0.37%
As % of the Job Titles category 0.27% 0.31% 0.39%
Number of salaries quoted 192 269 339
Median salary £23,000 £23,000 £22,500
Median salary % change year-on-year
- +2.22%
90% offered a salary of more than £19,000 £18,500 £18,500
10% offered a salary of more than £29,000 £30,000 £31,000
UK excluding London median salary £21,000 £21,000 £21,500
% change year-on-year
- -2.32%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
74873 91880 96090
As % of all permanent IT jobs located in England 96.32% 96.47% 96.73%
Number of salaries quoted 62548 77866 79959
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Help Desk Analyst
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in England

Help Desk Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the England region.

Help Desk Analyst Salary Trend in England

Help Desk Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the England region over the 3 months to 25 February 2017.

Help Desk Analyst Salary Histogram in England

Help Desk Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the England region over the 3 months to 25 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +33 75 £25,000 - 8
South East +38 49 £22,500 +5.88% 4
East of England +11 20 £22,500 +12.50% 1
Yorkshire +33 13 £22,000 +10.00% 2
North West -15 13 £20,000 -13.04% 1
South West +19 11 £19,000 -15.55%
East Midlands +15 10 £19,500 -7.14% 2
West Midlands +31 8 £20,163 +10.48% 1
North East +6 3 £27,500 -
Help Desk Analyst
UK

Help Desk Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 25 February 2017, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Help Desk Analyst in the job title.

1 282 (67.30%) Windows
2 239 (57.04%) Microsoft
3 208 (49.64%) Active Directory
4 193 (46.06%) MS Office
5 172 (41.05%) Windows 7
6 125 (29.83%) MS Excel
7 119 (28.40%) ITIL
8 88 (21.00%) SLA
9 72 (17.18%) Windows Server
10 56 (13.37%) MS Exchange
11 51 (12.17%) Windows 8
12 49 (11.69%) Windows XP
12 49 (11.69%) Law
13 44 (10.50%) Windows Server 2008
13 44 (10.50%) Citrix
14 43 (10.26%) Office 365
14 43 (10.26%) Windows 10
15 41 (9.79%) Blackberry
16 40 (9.55%) Degree
16 40 (9.55%) Finance
17 34 (8.11%) Cisco
18 31 (7.40%) TCP/IP
19 30 (7.16%) Legal
20 29 (6.92%) Time Management
20 29 (6.92%) SQL
21 28 (6.68%) iManage
22 27 (6.44%) LAN
22 27 (6.44%) Firewall
23 26 (6.21%) WAN
24 24 (5.73%) DNS

Help Desk Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 56 (13.37%) MS Exchange
2 18 (4.30%) Skype for Business
3 15 (3.58%) SharePoint
4 13 (3.10%) Exchange Server 2013
5 11 (2.63%) Exchange Server 2010
6 8 (1.91%) Blackberry Enterprise Server
7 7 (1.67%) Exchange Server 2007
8 1 (0.24%) BizTalk Server
8 1 (0.24%) SharePoint 2013
8 1 (0.24%) WordPress
Applications
1 193 (46.06%) MS Office
2 125 (29.83%) MS Excel
3 12 (2.86%) MS PowerPoint
4 3 (0.72%) MS Visio
5 1 (0.24%) Acrobat
5 1 (0.24%) Spreadsheet
Business Applications
1 6 (1.43%) Eikon
1 6 (1.43%) SAP Oil and Gas
2 1 (0.24%) Dynamics AX
2 1 (0.24%) Dynamics CRM
2 1 (0.24%) Sage 1000
2 1 (0.24%) SAP BPC
Cloud Services
1 43 (10.26%) Office 365
2 7 (1.67%) Microsoft Azure
3 5 (1.19%) SaaS
4 3 (0.72%) Amazon AWS
4 3 (0.72%) Cloud Computing
5 2 (0.48%) G Suite
Communications & Networking
1 31 (7.40%) TCP/IP
2 27 (6.44%) Firewall
2 27 (6.44%) LAN
3 26 (6.21%) WAN
4 24 (5.73%) DNS
5 19 (4.53%) VoIP
6 15 (3.58%) DHCP
6 15 (3.58%) VPN
7 8 (1.91%) Internet
7 8 (1.91%) Skype
7 8 (1.91%) Wireless
8 6 (1.43%) Wi-Fi
9 5 (1.19%) Remote Desktop
9 5 (1.19%) SSL
10 4 (0.95%) ADSL
10 4 (0.95%) Cisco IOS
10 4 (0.95%) WLAN
11 3 (0.72%) FTP
11 3 (0.72%) HTTP
11 3 (0.72%) SMTP
Database & Business Intelligence
1 12 (2.86%) SQL Server
2 3 (0.72%) Relational Database
3 2 (0.48%) Oracle Database
3 2 (0.48%) Oracle Database 11g
4 1 (0.24%) SAP BW
4 1 (0.24%) SQL Server 2005
4 1 (0.24%) SQL Server 2008
Development Applications
1 7 (1.67%) JIRA
General
1 49 (11.69%) Law
2 40 (9.55%) Finance
3 30 (7.16%) Legal
4 13 (3.10%) Advertising
5 11 (2.63%) Telecoms
6 10 (2.39%) Banking
7 9 (2.15%) Manufacturing
8 7 (1.67%) Electronics
9 6 (1.43%) Marketing
9 6 (1.43%) Retail
10 5 (1.19%) German Language
11 4 (0.95%) Publishing
12 3 (0.72%) Welsh Language
13 2 (0.48%) French Language
13 2 (0.48%) Pharmaceutical
14 1 (0.24%) Aerospace
14 1 (0.24%) Back Office
14 1 (0.24%) Games
14 1 (0.24%) International Banking
14 1 (0.24%) Investment Banking
Libraries, Frameworks & Software Standards
1 3 (0.72%) .NET
1 3 (0.72%) HTML
1 3 (0.72%) Web Services
2 1 (0.24%) Ruby on Rails
Miscellaneous
1 41 (9.79%) Blackberry
2 23 (5.49%) iPhone
3 20 (4.77%) Analytical Skills
4 15 (3.58%) Computer Science
5 12 (2.86%) Chip and PIN
6 10 (2.39%) Smartphone
7 9 (2.15%) Video Conferencing
8 8 (1.91%) iPad
9 6 (1.43%) Enterprise Software
10 5 (1.19%) Fat Client
10 5 (1.19%) Thin Client
11 4 (0.95%) EPoS
11 4 (0.95%) Management Information System
12 3 (0.72%) Data Centre
12 3 (0.72%) IVR
12 3 (0.72%) Linux Command Line
13 2 (0.48%) Virtual Team
14 1 (0.24%) Driving Licence
14 1 (0.24%) PDA
14 1 (0.24%) User Experience
Operating Systems
1 282 (67.30%) Windows
2 172 (41.05%) Windows 7
3 72 (17.18%) Windows Server
4 51 (12.17%) Windows 8
5 49 (11.69%) Windows XP
6 44 (10.50%) Windows Server 2008
7 43 (10.26%) Windows 10
8 23 (5.49%) Windows Server 2012
9 18 (4.30%) Windows Server 2003
10 16 (3.82%) Linux
11 13 (3.10%) Mac OS X
12 12 (2.86%) Windows Vista
13 8 (1.91%) Unix
14 7 (1.67%) Apple iOS
15 6 (1.43%) Android
16 4 (0.95%) Windows Phone
17 2 (0.48%) Mac OS
Processes & Methodologies
1 119 (28.40%) ITIL
2 29 (6.92%) Time Management
3 21 (5.01%) ITSM
4 15 (3.58%) Problem Management
5 13 (3.10%) Service Delivery
5 13 (3.10%) Service Management
6 12 (2.86%) CAD
6 12 (2.86%) CRM
7 11 (2.63%) Incident Management
7 11 (2.63%) Process Improvement
8 10 (2.39%) Project Management
9 9 (2.15%) Change Management
10 8 (1.91%) Root Cause Analysis
11 6 (1.43%) Business Intelligence
11 6 (1.43%) Digital Marketing
11 6 (1.43%) Programme Management
12 5 (1.19%) Asset Management
12 5 (1.19%) Document Management
12 5 (1.19%) ITIL V3
12 5 (1.19%) Logistics
Programming Languages
1 29 (6.92%) SQL
2 23 (5.49%) C
3 5 (1.19%) PL/SQL
4 4 (0.95%) PowerShell
5 2 (0.48%) C#
6 1 (0.24%) Java
6 1 (0.24%) Ruby
Qualifications
1 40 (9.55%) Degree
2 22 (5.25%) Microsoft Certification
3 19 (4.53%) MOS
4 14 (3.34%) HND
5 11 (2.63%) MCP
6 7 (1.67%) GNVQ
6 7 (1.67%) MCSA
7 6 (1.43%) ITIL Certification
7 6 (1.43%) Security Cleared
8 5 (1.19%) SC Cleared
9 3 (0.72%) CCNA
9 3 (0.72%) Cisco Certification
10 2 (0.48%) ITIL Foundation Certificate
10 2 (0.48%) MCITP
11 1 (0.24%) A+ Certification
11 1 (0.24%) MCDST
11 1 (0.24%) MCTS
11 1 (0.24%) VCP5
11 1 (0.24%) VCP6
11 1 (0.24%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 88 (21.00%) SLA
2 5 (1.19%) QA
System Software
1 208 (49.64%) Active Directory
2 16 (3.82%) VMware Infrastructure
3 11 (2.63%) Hyper-V
4 10 (2.39%) XenApp
4 10 (2.39%) XenDesktop
5 9 (2.15%) Terminal Services
5 9 (2.15%) Virtual Servers
6 4 (0.95%) VMware ESXi
6 4 (0.95%) vSphere
7 3 (0.72%) IMail Server
Systems Management
1 9 (2.15%) XenMobile
2 8 (1.91%) Backup Exec
3 5 (1.19%) SCCM
4 4 (0.95%) McAfee ePO
5 2 (0.48%) Norton AntiVirus
6 1 (0.24%) CA Spectrum
6 1 (0.24%) Nagios
6 1 (0.24%) NetBackup
6 1 (0.24%) SCOM
6 1 (0.24%) WSUS
Vendors
1 239 (57.04%) Microsoft
2 44 (10.50%) Citrix
3 34 (8.11%) Cisco
4 28 (6.68%) iManage
5 24 (5.73%) VMware
6 23 (5.49%) Dell
7 19 (4.53%) SAP
8 18 (4.30%) Apple
9 16 (3.82%) HP
9 16 (3.82%) Polycom
10 12 (2.86%) RedPrairie
11 10 (2.39%) Intel Security
12 9 (2.15%) Samsung
13 8 (1.91%) ServiceNow
13 8 (1.91%) Symantec
14 6 (1.43%) Bloomberg
14 6 (1.43%) FactSet
15 5 (1.19%) SonicWALL
16 4 (0.95%) LANDesk
16 4 (0.95%) Remedy
City, London
Harrington Starr
Salary: £30000 - £35000 per annum
Posted: 8 hours ago
London
Harrington Starr
Salary: £25000 - £35000 per annum + bonus, benefits + training
Posted: 11 hours ago
Birmingham, West Midlands (County)
Harvey Nash plc
Salary: £20000 - £24000 per annum
Posted: Yesterday
London
Information Technology Services
Salary: £20k - 25k per year
Posted: Yesterday
Leicester, Leicestershire
Senitor Associates
Salary: £18000 - £25000 per annum
Posted: 2 days ago
High Wycombe, Buckinghamshire
Bluetownonline
Posted: Yesterday
London
Information Technology Services
Salary: £21k - 25k per year
Posted: 5 days ago
Castleford, West Yorkshire
Rebel Recruitment
Salary: From £16,000 to £18,000 per annum
Posted: 4 days ago
Wakefield, West Yorkshire
Davanti Solutions
Salary: Unspecified
Posted: 5 days ago
Guildford, Surrey
Ashdown IT
Salary: £18000 - £26000 per annum + MCSE training
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London
Understanding Recruitment
Salary: £24000.00 - £26000.00 per annum + Benefits
Posted: 5 days ago
Didcot, Oxfordshire
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Salary: £25,247 - £29,702 (Discretionary range to £34,157)
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Fareham
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Salary: £24000 - £28000 per annum
Posted: 9 days ago
Docklands
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Salary: £22000 per annum + Competitive benefits package
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Immingham
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Salary: £23000 per annum
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Croydon, London, United Kingdom
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