The statistics below represent IT jobs advertised across the England region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 May 2016 with a comparison to same period over 2 years.

3 months to
28 May 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 578 643 615
Rank change year-on-year
+65 -28
Permanent jobs requiring a Help Desk Analyst 345 291 383
As % of all permanent IT jobs located in England 0.37% 0.29% 0.35%
As % of the Job Titles category 0.38% 0.30% 0.36%
Number of salaries quoted 326 266 352
Median salary £23,000 £21,750 £22,250
Median salary % change year-on-year
+5.74% -2.24%
90% offered a salary of more than £19,000 £18,000 £16,500
10% offered a salary of more than £29,100 £31,300 £30,000
UK excluding London median salary £21,500 £21,000 £21,750
% change year-on-year
+2.38% -3.44%
Help Desk Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
89853 97233 106674
As % of all permanent IT jobs located in England 96.33% 96.52% 96.52%
Number of salaries quoted 76436 80612 88172
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Analyst
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in England

Help Desk Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the England region.

Help Desk Analyst Salary Trend in England

Help Desk Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the England region over the 3 months to 28 May 2016.

Help Desk Analyst Salary Histogram in England

Help Desk Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the England region over the 3 months to 28 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +99 157 £24,000 -7.69% 9
South East +15 84 £23,000 +5.74% 12
Yorkshire +10 25 £20,000 -2.43% 1
East Midlands +11 21 £20,000 - 4
East of England +23 20 £19,000 -13.63% 2
West Midlands -12 13 £21,000 +10.52% 4
North West +19 11 £20,000 +6.66% 2
South West +2 11 £22,500 +23.28% 1
North East - 3 £27,500 - 1
Help Desk Analyst
UK

Help Desk Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 28 May 2016, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Help Desk Analyst in the job title.

1 393 (62.98%) Windows
2 288 (46.15%) Active Directory
3 242 (38.78%) Windows 7
4 237 (37.98%) Microsoft
5 204 (32.69%) MS Office
6 152 (24.36%) MS Excel
7 120 (19.23%) ITIL
8 103 (16.51%) SLA
9 101 (16.19%) Windows XP
10 92 (14.74%) Windows Server
11 84 (13.46%) MS Exchange
12 75 (12.02%) Citrix
13 74 (11.86%) Microsoft Certification
14 72 (11.54%) iManage
15 69 (11.06%) Windows 8
16 68 (10.90%) TCP/IP
17 65 (10.42%) Finance
18 60 (9.62%) Office 365
18 60 (9.62%) Windows Server 2008
19 54 (8.65%) Law
20 50 (8.01%) Blackberry
21 49 (7.85%) DNS
22 47 (7.53%) Service Management
22 47 (7.53%) Degree
23 38 (6.09%) Legal
24 37 (5.93%) Analytical Skills
25 35 (5.61%) WAN
26 34 (5.45%) LAN
26 34 (5.45%) SQL
27 32 (5.13%) Windows Server 2003

Help Desk Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 84 (13.46%) MS Exchange
2 28 (4.49%) Exchange Server 2010
3 26 (4.17%) Blackberry Enterprise Server
4 22 (3.53%) Skype for Business
5 14 (2.24%) SharePoint
6 12 (1.92%) IBM Notes
7 9 (1.44%) Exchange Server 2007
7 9 (1.44%) Exchange Server 2013
8 7 (1.12%) Exchange Server 2000
9 3 (0.48%) Exchange Server 2003
9 3 (0.48%) IIS
10 1 (0.16%) IBM Domino
Applications
1 204 (32.69%) MS Office
2 152 (24.36%) MS Excel
3 24 (3.85%) MS PowerPoint
4 3 (0.48%) Adobe Creative Suite
5 1 (0.16%) MS Project
5 1 (0.16%) MS Visio
5 1 (0.16%) Photoshop
Business Applications
1 15 (2.40%) Visualfiles
2 4 (0.64%) Dynamics CRM
2 4 (0.64%) SAP Oil and Gas
3 3 (0.48%) SAP FI-GL
4 1 (0.16%) Dynamics NAV
4 1 (0.16%) FLEXCUBE
Cloud Services
1 60 (9.62%) Office 365
2 3 (0.48%) Dropbox
2 3 (0.48%) SaaS
3 2 (0.32%) Microsoft Azure
4 1 (0.16%) Google Apps
4 1 (0.16%) Mimecast
Communications & Networking
1 68 (10.90%) TCP/IP
2 49 (7.85%) DNS
3 35 (5.61%) WAN
4 34 (5.45%) LAN
5 28 (4.49%) DHCP
6 24 (3.85%) Firewall
7 19 (3.04%) VPN
8 17 (2.72%) VoIP
9 16 (2.56%) Extranet
10 10 (1.60%) Internet
11 8 (1.28%) Cisco ASA
11 8 (1.28%) FWSM
11 8 (1.28%) Wireless
12 6 (0.96%) Wi-Fi
13 5 (0.80%) Intranet
14 4 (0.64%) BGP
14 4 (0.64%) OSPF
14 4 (0.64%) Remote Desktop
14 4 (0.64%) SNMP
15 3 (0.48%) Skype
Database & Business Intelligence
1 14 (2.24%) SQL Server
2 4 (0.64%) SQL Server 2008
3 3 (0.48%) Oracle Database
3 3 (0.48%) SQL Server 2005
4 2 (0.32%) SQL Server 2000
4 2 (0.32%) SQL Server 2012
5 1 (0.16%) Data Mining
5 1 (0.16%) Oracle Database 11g
5 1 (0.16%) Oracle Reports
5 1 (0.16%) Relational Database
Development Applications
1 4 (0.64%) JIRA
General
1 65 (10.42%) Finance
2 54 (8.65%) Law
3 38 (6.09%) Legal
4 19 (3.04%) Telecoms
5 18 (2.88%) Banking
5 18 (2.88%) Retail
6 14 (2.24%) Welsh Language
7 9 (1.44%) Marketing
8 8 (1.28%) Manufacturing
9 7 (1.12%) German Language
9 7 (1.12%) International Banking
10 4 (0.64%) Advertising
10 4 (0.64%) Electronics
11 3 (0.48%) General Ledger
12 2 (0.32%) Automotive
12 2 (0.32%) French Language
13 1 (0.16%) Back Office
13 1 (0.16%) Billing
13 1 (0.16%) Investment Banking
13 1 (0.16%) Polish Language
Libraries, Frameworks & Software Standards
1 2 (0.32%) COM
1 2 (0.32%) EDI
2 1 (0.16%) CSS
2 1 (0.16%) HTML
2 1 (0.16%) X-Windows
Miscellaneous
1 50 (8.01%) Blackberry
2 37 (5.93%) Analytical Skills
3 26 (4.17%) iPhone
4 20 (3.21%) Management Information System
5 17 (2.72%) Computer Science
6 15 (2.40%) Smartphone
7 11 (1.76%) EPoS
8 7 (1.12%) Driving Licence
8 7 (1.12%) Video Conferencing
9 6 (0.96%) iPad
10 5 (0.80%) Fat Client
10 5 (0.80%) Thin Client
11 4 (0.64%) Wiki
12 3 (0.48%) Data Centre
13 2 (0.32%) CMDB
13 2 (0.32%) Handset
13 2 (0.32%) Mobile App
13 2 (0.32%) Statistics
14 1 (0.16%) IVR
14 1 (0.16%) Replication
Operating Systems
1 393 (62.98%) Windows
2 242 (38.78%) Windows 7
3 101 (16.19%) Windows XP
4 92 (14.74%) Windows Server
5 69 (11.06%) Windows 8
6 60 (9.62%) Windows Server 2008
7 32 (5.13%) Windows Server 2003
7 32 (5.13%) Windows Server 2012
8 30 (4.81%) Android
9 27 (4.33%) Apple iOS
10 24 (3.85%) Linux
11 19 (3.04%) Windows 10
12 14 (2.24%) Mac OS X
13 10 (1.60%) Windows Phone
14 9 (1.44%) Windows Vista
15 7 (1.12%) Unix
15 7 (1.12%) Windows 2000 Server
16 2 (0.32%) Mac OS
17 1 (0.16%) BlackBerry OS
Processes & Methodologies
1 120 (19.23%) ITIL
2 47 (7.53%) Service Management
3 27 (4.33%) Incident Management
3 27 (4.33%) ITSM
3 27 (4.33%) Problem Management
4 19 (3.04%) Validation
5 18 (2.88%) Coaching
6 16 (2.56%) Wealth Management
7 13 (2.08%) Network Monitoring
8 11 (1.76%) ITIL V3
8 11 (1.76%) Performance Monitoring
8 11 (1.76%) Service Delivery
9 10 (1.60%) CRM
10 9 (1.44%) Change Management
10 9 (1.44%) Configuration Management
10 9 (1.44%) Logistics
10 9 (1.44%) Time Management
11 8 (1.28%) Asset Management
11 8 (1.28%) Business Continuity
11 8 (1.28%) Mentoring
Programming Languages
1 34 (5.45%) SQL
2 19 (3.04%) C
3 4 (0.64%) PL/SQL
4 2 (0.32%) Java
4 2 (0.32%) VB
Qualifications
1 74 (11.86%) Microsoft Certification
2 47 (7.53%) Degree
3 31 (4.97%) CCNA
3 31 (4.97%) Cisco Certification
3 31 (4.97%) MCSE
4 28 (4.49%) ITIL Certification
5 24 (3.85%) MCP
6 22 (3.53%) MCSA
7 14 (2.24%) MCITP
7 14 (2.24%) Security Cleared
8 13 (2.08%) MOS
8 13 (2.08%) Network+ Certification
9 12 (1.92%) SC Cleared
10 9 (1.44%) A+ Certification
11 8 (1.28%) HND
12 7 (1.12%) ITIL Foundation Certificate
13 6 (0.96%) MCDST
14 5 (0.80%) MCTS
15 1 (0.16%) HNC
Quality Assurance & Compliance
1 103 (16.51%) SLA
2 16 (2.56%) QA
3 7 (1.12%) ISO 9001
4 1 (0.16%) Data Quality
4 1 (0.16%) ISO/IEC 20000
4 1 (0.16%) ISO/IEC 27001
System Software
1 288 (46.15%) Active Directory
2 24 (3.85%) XenApp
3 15 (2.40%) Hyper-V
4 10 (1.60%) VMware Infrastructure
5 8 (1.28%) Firmware
6 6 (0.96%) Citrix Presentation Server
6 6 (0.96%) XenDesktop
7 3 (0.48%) Terminal Server
8 1 (0.16%) Terminal Services
Systems Management
1 16 (2.56%) SCCM
2 5 (0.80%) Backup Exec
2 5 (0.80%) Nagios
3 3 (0.48%) Norton AntiVirus
4 1 (0.16%) AirWatch
4 1 (0.16%) Casper Suite
4 1 (0.16%) DameWare
4 1 (0.16%) HP Quality Center
4 1 (0.16%) Microsoft Data Protection Manager
4 1 (0.16%) Perfmon
4 1 (0.16%) SCOM
Vendors
1 237 (37.98%) Microsoft
2 75 (12.02%) Citrix
3 72 (11.54%) iManage
4 25 (4.01%) Cisco
5 20 (3.21%) Apple
6 18 (2.88%) VMware
7 12 (1.92%) Extreme Networks
7 12 (1.92%) Juniper
8 10 (1.60%) HP
8 10 (1.60%) Lotus
9 8 (1.28%) Adobe
9 8 (1.28%) CheckPoint
9 8 (1.28%) F5
9 8 (1.28%) Palo Alto
9 8 (1.28%) SAP
9 8 (1.28%) SolarWinds
10 7 (1.12%) Progress
10 7 (1.12%) Symantec
10 7 (1.12%) Veeam
11 6 (0.96%) Dell
High Wycombe, Buckinghamshire
Redrock Consulting Ltd
Salary: £20000 - £24000 per annum + Excellent Benefits
Posted: Yesterday
East London
Latcom Ltd
Salary: From £18,000 to £21,000 per annum
Posted: 3 days ago
Wolverhampton, West Midlands (County)
Opus IT Consulting
Salary: £18000.00 - £25000.00 per annum
Posted: 3 days ago
South West London
Bluetownonline
Salary: £23000 per annum
Posted: Yesterday
Marlow, Buckinghamshire
Pro-Quest Resourcing Ltd
Salary: £30000 - £35000 Per Annum 30-34K + Pension + BUPA + Life Assur + DenPl
Posted: Yesterday
Central London / West End
Latcom Ltd
Salary: From £25,000 to £35,000 per annum
Posted: 2 days ago
Bedford, Bedfordshire
Bluetownonline
Salary: £20000 per annum
Posted: Yesterday
City, London
Ashdown IT
Salary: £27000 per annum + Pension, Healthcare, Gym, Bonus
Posted: 4 days ago
Bolton, Lancashire
I4 Recruitment
Salary: £20k - 25k per year + benefits
Posted: 5 days ago
London
Information Technology Services
Salary: £21k - 25k per year
Posted: 5 days ago
London
Information Technology Services
Salary: £21k - 26k per year
Posted: 5 days ago
Coalville, Leicestershire
HAYS INFORMATION TECHNOLOGY
Salary: £17000.00 per annum
Posted: 4 days ago
East London
Premier IT
Salary: £23000 - £25000 per annum
Posted: 5 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £18,000 to £22,000 per annum
Posted: 3 days ago
Croydon, Surrey
TLP Consultancy Ltd.
Salary: £20000 - £25000 per annum + Health insurance + 25 days holiday
Posted: 3 days ago
Leeds, West Yorkshire
Pro-Quest Resourcing Ltd
Salary: £24000 - £27000 Per Annum + Bens + Share Options
Posted: 3 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Competitive salary + career progression + benefits
Posted: 2 days ago
Stoke-On-Trent, Staffordshire
Searchability
Salary: £16000 - £18000 per annum + 21 days holiday plus bank holidays
Posted: 4 days ago
Northampton, Northamptonshire
Bluetownonline
Salary: £18000 - £22000 per annum
Posted: 4 days ago
Southampton
Spectrum IT
Salary: £22000 - £27000 per annum + Bonus & Benefits
Posted: 8 days ago
Portsmouth
Deerfoot IT Resources Ltd
Salary: £17000 - £20000 per annum
Posted: 4 days ago
Fareham, Hampshire
Ashdown IT
Salary: £20000 - £24000 per annum + benefits
Posted: 5 days ago
Coventry
Hays Specialist Recruitment Ltd
Salary: £24000.00 per annum
Posted: 15 days ago
Egham, Surrey
Global Technology Solutions Ltd
Salary: £26000 - £30000 per annum + Benefits
Posted: 5 days ago
Leicester
Hays Specialist Recruitment Ltd
Salary: £19000.00 per annum
Posted: 10 days ago
Birmingham, United Kingdom
Money Advice Trust
Salary: £ 23,220 per annum + pension
Posted: 11 days ago
Cheshire
Ashdown IT
Salary: £18000 per annum
Posted: 6 days ago
Nottingham
Recruitment Genius Ltd
Posted: 15 days ago
Southampton
Spectrum IT
Salary: £25000 - £30000 per annum + Bonus & Benefits
Posted: 25 days ago
Reading, Berkshire
Create IT LTD
Salary: From £17,500 to £23,000 per annum DoE. Healthcare after 12 months
Posted: 22 days ago