The statistics below represent IT jobs advertised across the England region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 5 December 2016 with a comparison to same period over 2 years.

3 months to
5 Dec 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 645 601 568
Rank change year-on-year
-44 -33
Permanent jobs requiring a Help Desk Analyst 216 354 420
As % of all permanent IT jobs located in England 0.25% 0.36% 0.39%
As % of the Job Titles category 0.26% 0.37% 0.40%
Number of salaries quoted 194 328 372
Median salary £22,500 £22,000 £22,500
Median salary % change year-on-year
+2.27% -2.22%
90% offered a salary of more than £18,500 £18,150 £18,225
10% offered a salary of more than £32,500 £28,200 £31,500
UK excluding London median salary £21,000 £21,000 £21,000
Help Desk Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
82232 96100 103979
As % of all permanent IT jobs located in England 96.49% 96.62% 96.57%
Number of salaries quoted 68864 80926 86759
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,498 £26,000
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Help Desk Analyst
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in England

Help Desk Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the England region.

Help Desk Analyst Salary Trend in England

Help Desk Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the England region over the 3 months to 5 December 2016.

Help Desk Analyst Salary Histogram in England

Help Desk Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the England region over the 3 months to 5 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +52 74 £21,750 +3.57% 8
London +24 60 £25,750 +5.10% 11
North West -14 23 £19,750 +3.94% 4
East of England -17 23 £21,000 -1.17% 1
Yorkshire +19 18 £22,000 +10.00% 2
South West +4 5 £19,500 -9.30%
East Midlands -14 5 £25,000 +19.04%
West Midlands -42 5 £17,875 -18.75% 1
North East +7 4 £27,500 +44.73%
Help Desk Analyst
UK

Help Desk Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 5 December 2016, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Help Desk Analyst in the job title.

1 352 (74.42%) Windows
2 270 (57.08%) Microsoft
3 261 (55.18%) Active Directory
4 213 (45.03%) MS Office
5 212 (44.82%) Windows 7
6 149 (31.50%) MS Excel
7 117 (24.74%) ITIL
8 109 (23.04%) Windows Server
9 89 (18.82%) SLA
10 78 (16.49%) MS Exchange
11 77 (16.28%) Windows XP
11 77 (16.28%) Blackberry
11 77 (16.28%) Windows Server 2008
12 58 (12.26%) TCP/IP
13 56 (11.84%) Citrix
13 56 (11.84%) Windows 8
14 49 (10.36%) DNS
15 45 (9.51%) VMware
16 43 (9.09%) Microsoft Certification
17 42 (8.88%) iPhone
18 40 (8.46%) LAN
18 40 (8.46%) Firewall
19 39 (8.25%) WAN
19 39 (8.25%) Windows 10
20 38 (8.03%) iManage
20 38 (8.03%) Degree
21 37 (7.82%) Windows Server 2003
21 37 (7.82%) Office 365
22 35 (7.40%) VMware Infrastructure
23 33 (6.98%) SharePoint

Help Desk Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 78 (16.49%) MS Exchange
2 33 (6.98%) SharePoint
3 24 (5.07%) Exchange Server 2010
3 24 (5.07%) Skype for Business
4 20 (4.23%) Exchange Server 2007
5 14 (2.96%) Exchange Server 2013
6 12 (2.54%) Exchange Server 2003
7 7 (1.48%) Blackberry Enterprise Server
8 1 (0.21%) IBM Notes
8 1 (0.21%) IIS
Applications
1 213 (45.03%) MS Office
2 149 (31.50%) MS Excel
3 14 (2.96%) MS PowerPoint
4 3 (0.63%) MS Visio
5 1 (0.21%) Photoshop
5 1 (0.21%) Spreadsheet
Business Applications
1 10 (2.11%) Eikon
2 1 (0.21%) FLEXCUBE
2 1 (0.21%) SAP BPC
Cloud Services
1 37 (7.82%) Office 365
2 10 (2.11%) Amazon AWS
3 9 (1.90%) Cloud Computing
4 8 (1.69%) Microsoft Azure
5 2 (0.42%) G Suite
6 1 (0.21%) Adobe Creative Cloud
6 1 (0.21%) Mimecast
6 1 (0.21%) SaaS
Communications & Networking
1 58 (12.26%) TCP/IP
2 49 (10.36%) DNS
3 40 (8.46%) Firewall
3 40 (8.46%) LAN
4 39 (8.25%) WAN
5 26 (5.50%) VoIP
6 25 (5.29%) DHCP
7 15 (3.17%) SSL
8 14 (2.96%) VPN
9 6 (1.27%) Wi-Fi
9 6 (1.27%) Wireless
10 5 (1.06%) Internet
10 5 (1.06%) Remote Desktop
10 5 (1.06%) Skype
11 4 (0.85%) Cisco IOS
11 4 (0.85%) FTP
12 3 (0.63%) ADSL
12 3 (0.63%) HTTP
12 3 (0.63%) SMTP
12 3 (0.63%) WLAN
Database & Business Intelligence
1 11 (2.33%) SQL Server
2 3 (0.63%) SQL Server 2000
2 3 (0.63%) SQL Server 2005
2 3 (0.63%) SQL Server 2008
2 3 (0.63%) SQL Server 2012
3 2 (0.42%) MySQL
4 1 (0.21%) Relational Database
4 1 (0.21%) SAP BW
General
1 31 (6.55%) Finance
1 31 (6.55%) Law
2 25 (5.29%) Legal
3 16 (3.38%) Banking
4 9 (1.90%) Retail
5 6 (1.27%) Telecoms
6 5 (1.06%) Advertising
6 5 (1.06%) German Language
7 3 (0.63%) Marketing
7 3 (0.63%) Publishing
8 2 (0.42%) Automotive
8 2 (0.42%) French Language
9 1 (0.21%) Back Office
9 1 (0.21%) Billing
9 1 (0.21%) Financial Institution
9 1 (0.21%) International Banking
9 1 (0.21%) Manufacturing
Libraries, Frameworks & Software Standards
1 10 (2.11%) Web Services
2 4 (0.85%) HTML
3 2 (0.42%) .NET
4 1 (0.21%) COM
Miscellaneous
1 77 (16.28%) Blackberry
2 42 (8.88%) iPhone
3 15 (3.17%) Computer Science
4 14 (2.96%) Analytical Skills
4 14 (2.96%) iPad
5 8 (1.69%) Chip and PIN
6 7 (1.48%) Data Centre
6 7 (1.48%) Video Conferencing
7 6 (1.27%) Fat Client
7 6 (1.27%) Thin Client
8 5 (1.06%) Enterprise Software
8 5 (1.06%) EPoS
8 5 (1.06%) Smartphone
9 4 (0.85%) Management Information System
9 4 (0.85%) User Experience
10 3 (0.63%) IVR
10 3 (0.63%) Replication
11 2 (0.42%) Handset
11 2 (0.42%) Mathematics
11 2 (0.42%) Statistics
Operating Systems
1 352 (74.42%) Windows
2 212 (44.82%) Windows 7
3 109 (23.04%) Windows Server
4 77 (16.28%) Windows Server 2008
4 77 (16.28%) Windows XP
5 56 (11.84%) Windows 8
6 39 (8.25%) Windows 10
7 37 (7.82%) Windows Server 2003
8 30 (6.34%) Mac OS X
9 28 (5.92%) Windows Server 2012
10 22 (4.65%) Windows Vista
11 14 (2.96%) Android
11 14 (2.96%) Linux
12 13 (2.75%) Apple iOS
13 8 (1.69%) Windows Phone
14 3 (0.63%) Unix
15 2 (0.42%) Red Hat Enterprise Linux
16 1 (0.21%) Mac OS
Processes & Methodologies
1 117 (24.74%) ITIL
2 21 (4.44%) ITSM
3 18 (3.81%) Service Management
4 17 (3.59%) Time Management
5 13 (2.75%) Service Delivery
6 11 (2.33%) Change Management
6 11 (2.33%) Problem Management
6 11 (2.33%) Process Improvement
7 10 (2.11%) Incident Management
8 9 (1.90%) CRM
9 8 (1.69%) CAD
9 8 (1.69%) Root Cause Analysis
10 6 (1.27%) Document Management
10 6 (1.27%) ITIL V3
11 5 (1.06%) Customer-Centric Approach
11 5 (1.06%) Data Security
11 5 (1.06%) Logistics
11 5 (1.06%) Mobile Device Management
11 5 (1.06%) Software Audit
12 4 (0.85%) Line Management
Programming Languages
1 33 (6.98%) SQL
2 16 (3.38%) C
3 6 (1.27%) PL/SQL
4 4 (0.85%) PowerShell
5 2 (0.42%) C#
5 2 (0.42%) Java
6 1 (0.21%) JavaScript
6 1 (0.21%) VB
Qualifications
1 43 (9.09%) Microsoft Certification
2 38 (8.03%) Degree
3 18 (3.81%) MOS
4 14 (2.96%) MCP
5 13 (2.75%) ITIL Certification
6 11 (2.33%) HND
7 10 (2.11%) MCSA
8 8 (1.69%) MCSE
9 5 (1.06%) Security Cleared
10 4 (0.85%) MCITP
11 3 (0.63%) CCNA
11 3 (0.63%) Cisco Certification
11 3 (0.63%) MCTS
12 2 (0.42%) A+ Certification
12 2 (0.42%) GNVQ
12 2 (0.42%) ITIL Foundation Certificate
13 1 (0.21%) SC Cleared
13 1 (0.21%) VCP5
13 1 (0.21%) VCP6
13 1 (0.21%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 89 (18.82%) SLA
2 3 (0.63%) QA
System Software
1 261 (55.18%) Active Directory
2 35 (7.40%) VMware Infrastructure
3 25 (5.29%) Hyper-V
4 14 (2.96%) Terminal Services
5 9 (1.90%) XenApp
6 6 (1.27%) VMware ESXi
6 6 (1.27%) vSphere
7 4 (0.85%) XenDesktop
8 3 (0.63%) IMail Server
8 3 (0.63%) Virtual Servers
9 1 (0.21%) Citrix Presentation Server
9 1 (0.21%) Virtual Desktop
Systems Management
1 20 (4.23%) Backup Exec
2 7 (1.48%) SCCM
3 4 (0.85%) Norton AntiVirus
4 3 (0.63%) CA Spectrum
4 3 (0.63%) DameWare
4 3 (0.63%) McAfee ePO
4 3 (0.63%) Nagios
4 3 (0.63%) NetBackup
4 3 (0.63%) Perfmon
4 3 (0.63%) SCOM
4 3 (0.63%) WSUS
4 3 (0.63%) XenMobile
Vendors
1 270 (57.08%) Microsoft
2 56 (11.84%) Citrix
3 45 (9.51%) VMware
4 38 (8.03%) iManage
5 28 (5.92%) Apple
5 28 (5.92%) Dell
6 26 (5.50%) Cisco
7 21 (4.44%) Symantec
8 18 (3.81%) HP
9 15 (3.17%) SonicWALL
10 12 (2.54%) Polycom
11 11 (2.33%) Intel Security
11 11 (2.33%) Remedy
12 10 (2.11%) Bloomberg
12 10 (2.11%) FactSet
13 9 (1.90%) SAP
14 8 (1.69%) RedPrairie
14 8 (1.69%) ServiceNow
15 6 (1.27%) Avaya
16 4 (0.85%) Novell
Reading, Berkshire
Reed Technology
Salary: £18000 - £25000 per annum
Posted: 15 hours ago
Wakefield, West Yorkshire
Davanti Solutions
Salary: Unspecified
Posted: 17 hours ago
London
Information Technology Services
Salary: £22k - 26k per year
Posted: Yesterday
London
Information Technology Services
Salary: £22k - 26k per year
Posted: Yesterday
London
Harrington Starr
Salary: £25000 - £30000 per annum + bonus, benefits + training
Posted: Yesterday
Hampshire
Ashdown IT
Salary: £22000 per annum + progession
Posted: 4 days ago
Cannock, Staffordshire
Searchability
Salary: £14000 - £20000 per annum
Posted: 3 days ago
Surrey
Ashdown IT
Salary: £18000 - £23000 per annum + Training
Posted: 4 days ago
Central London / West End
Latcom Ltd
Salary: From £24,000 to £28,000 per annum
Posted: 3 days ago
Redhill, Surrey
TLP Consultancy Ltd.
Salary: £22500 - £27500 per annum + Excellent Benefits
Posted: 4 days ago
City, London
Hays Finance Technology
Posted: 6 days ago
London
ReThink Recruitment
Salary: £30000.00 per annum + Benefits
Posted: 4 days ago
City, London
JM
Salary: £30000 - £30001 per annum
Posted: 3 days ago
London
Lorien Resourcing
Posted: 5 days ago
Liverpool, Merseyside
Greywood Associates Limited
Salary: £18000 - £20000 per annum + bens
Posted: 6 days ago
Manchester, Lancashire
Connected IT
Salary: £20000.00 per annum + Benefits
Posted: 4 days ago
Manchester, Lancashire
Adria Solutions Ltd
Salary: £18000 - £22000 per annum + Benefits
Posted: 6 days ago
Havant, Hampshire
Jobsite Resourcing Team
Salary: Competitive Salary plus Generous Benefits
Posted: 7 days ago
Newbury, Berkshire
People Source Consulting
Salary: £20000 - £25000 per annum + 20% Shift Bonus + Benefits
Posted: 5 days ago
East Croydon
Networx
Salary: £28,028 - £30,300 + Benefits
Posted: 17 days ago
Leyland, Lancashire
Cegedimrx
Salary: From £16,500 to £17,500 per annum Plus Company Benefits
Posted: 17 days ago
Reading, Berkshire
Create IT LTD
Salary: From £17,500 to £23,000 per annum DoE. Healthcare after 12 months
Posted: 18 days ago
South East London
MatchesFashion.com
Salary: plus excellent company benefits
Posted: 18 days ago