The statistics below represent IT jobs advertised across the England region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 August 2016 with a comparison to same period over 2 years.

3 months to
25 Aug 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 647 680 597
Rank change year-on-year
+33 -83
Permanent jobs requiring a Help Desk Analyst 262 266 402
As % of all permanent IT jobs located in England 0.29% 0.26% 0.37%
As % of the Job Titles category 0.30% 0.27% 0.38%
Number of salaries quoted 238 236 377
Median salary £23,000 £22,500 £22,500
Median salary % change year-on-year
+2.22% -
90% offered a salary of more than £19,000 £17,500 £17,500
10% offered a salary of more than £31,800 £30,900 £31,750
UK excluding London median salary £21,500 £21,000 £21,500
% change year-on-year
+2.38% -2.32%
Help Desk Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
88272 98549 105545
As % of all permanent IT jobs located in England 96.37% 96.20% 96.42%
Number of salaries quoted 75020 82516 86005
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,000 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Analyst
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in England

Help Desk Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the England region.

Help Desk Analyst Salary Trend in England

Help Desk Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the England region over the 3 months to 25 August 2016.

Help Desk Analyst Salary Histogram in England

Help Desk Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the England region over the 3 months to 25 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +104 117 £23,500 -12.96% 7
South East +45 86 £23,000 +2.22% 7
West Midlands -11 19 £20,250 -15.62% 2
Yorkshire +22 13 £20,000 +11.11% 1
East of England +18 11 £21,000 - 1
North West -6 9 £19,000 +4.10% 1
East Midlands -5 5 £20,500 +6.75% 1
South West -2 2 £19,000 -13.63%
Help Desk Analyst
UK

Help Desk Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 25 August 2016, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Help Desk Analyst in the job title.

1 419 (69.03%) Windows
2 312 (51.40%) Active Directory
3 266 (43.82%) Microsoft
4 249 (41.02%) Windows 7
5 234 (38.55%) MS Office
6 157 (25.86%) MS Excel
7 133 (21.91%) ITIL
8 105 (17.30%) Windows XP
9 103 (16.97%) Windows Server
10 96 (15.82%) SLA
11 93 (15.32%) MS Exchange
12 78 (12.85%) Blackberry
13 73 (12.03%) TCP/IP
14 71 (11.70%) Microsoft Certification
15 69 (11.37%) Windows Server 2008
16 65 (10.71%) Citrix
17 64 (10.54%) Windows 8
18 63 (10.38%) iManage
19 62 (10.21%) DNS
20 55 (9.06%) Finance
21 53 (8.73%) Office 365
22 49 (8.07%) Degree
23 45 (7.41%) Firewall
24 44 (7.25%) iPhone
25 41 (6.75%) LAN
26 40 (6.59%) WAN
27 37 (6.10%) SharePoint
28 36 (5.93%) SQL
29 35 (5.77%) DHCP
29 35 (5.77%) Windows Server 2003

Help Desk Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 93 (15.32%) MS Exchange
2 37 (6.10%) SharePoint
3 33 (5.44%) Exchange Server 2010
4 24 (3.95%) Skype for Business
5 20 (3.29%) Exchange Server 2007
6 17 (2.80%) Blackberry Enterprise Server
7 16 (2.64%) Exchange Server 2003
8 9 (1.48%) Exchange Server 2013
9 8 (1.32%) IBM Notes
10 7 (1.15%) Exchange Server 2000
11 2 (0.33%) IIS
12 1 (0.16%) IBM Domino
Applications
1 234 (38.55%) MS Office
2 157 (25.86%) MS Excel
3 21 (3.46%) MS PowerPoint
4 3 (0.49%) Adobe Creative Suite
4 3 (0.49%) MS Visio
5 2 (0.33%) Photoshop
6 1 (0.16%) MS Project
Business Applications
1 7 (1.15%) Visualfiles
2 4 (0.66%) Eikon
3 3 (0.49%) SAP FI-GL
4 2 (0.33%) FLEXCUBE
5 1 (0.16%) Dynamics CRM
5 1 (0.16%) SAP Oil and Gas
Cloud Services
1 53 (8.73%) Office 365
2 8 (1.32%) Amazon AWS
3 7 (1.15%) Cloud Computing
4 6 (0.99%) Microsoft Azure
5 2 (0.33%) Mimecast
5 2 (0.33%) SaaS
6 1 (0.16%) Adobe Creative Cloud
Communications & Networking
1 73 (12.03%) TCP/IP
2 62 (10.21%) DNS
3 45 (7.41%) Firewall
4 41 (6.75%) LAN
5 40 (6.59%) WAN
6 35 (5.77%) DHCP
7 23 (3.79%) VoIP
8 19 (3.13%) VPN
9 13 (2.14%) SSL
10 10 (1.65%) Internet
11 8 (1.32%) Remote Desktop
12 6 (0.99%) Wi-Fi
13 5 (0.82%) WebEx
14 4 (0.66%) BGP
14 4 (0.66%) Cisco ASA
14 4 (0.66%) FWSM
14 4 (0.66%) Intranet
14 4 (0.66%) OSPF
14 4 (0.66%) SNMP
14 4 (0.66%) Wireless
Database & Business Intelligence
1 11 (1.81%) SQL Server
2 6 (0.99%) SQL Server 2008
2 6 (0.99%) SQL Server 2012
3 5 (0.82%) SQL Server 2000
3 5 (0.82%) SQL Server 2005
4 2 (0.33%) MySQL
4 2 (0.33%) Oracle Database
5 1 (0.16%) Data Mining
5 1 (0.16%) Oracle Database 11g
Development Applications
1 2 (0.33%) JIRA
General
1 55 (9.06%) Finance
2 29 (4.78%) Legal
3 26 (4.28%) Law
4 12 (1.98%) Banking
5 11 (1.81%) Retail
5 11 (1.81%) Telecoms
6 10 (1.65%) Welsh Language
7 8 (1.32%) Marketing
8 6 (0.99%) German Language
9 4 (0.66%) Automotive
10 3 (0.49%) General Ledger
10 3 (0.49%) International Banking
10 3 (0.49%) Manufacturing
11 2 (0.33%) Billing
11 2 (0.33%) Financial Institution
11 2 (0.33%) French Language
12 1 (0.16%) Back Office
12 1 (0.16%) Electronics
Libraries, Frameworks & Software Standards
1 8 (1.32%) Web Services
2 2 (0.33%) .NET
2 2 (0.33%) EDI
3 1 (0.16%) COM
3 1 (0.16%) HTML
Miscellaneous
1 78 (12.85%) Blackberry
2 44 (7.25%) iPhone
3 27 (4.45%) Analytical Skills
4 14 (2.31%) Computer Science
5 13 (2.14%) iPad
6 11 (1.81%) Management Information System
6 11 (1.81%) Smartphone
7 7 (1.15%) Data Centre
7 7 (1.15%) EPoS
8 5 (0.82%) Fat Client
8 5 (0.82%) Replication
8 5 (0.82%) Thin Client
9 4 (0.66%) Wiki
10 3 (0.49%) Driving Licence
10 3 (0.49%) Handset
10 3 (0.49%) Hybrid Cloud
10 3 (0.49%) User Experience
10 3 (0.49%) Video Conferencing
11 2 (0.33%) Mathematics
11 2 (0.33%) Statistics
Operating Systems
1 419 (69.03%) Windows
2 249 (41.02%) Windows 7
3 105 (17.30%) Windows XP
4 103 (16.97%) Windows Server
5 69 (11.37%) Windows Server 2008
6 64 (10.54%) Windows 8
7 35 (5.77%) Windows Server 2003
8 30 (4.94%) Windows 10
8 30 (4.94%) Windows Server 2012
9 27 (4.45%) Mac OS X
10 22 (3.62%) Android
11 21 (3.46%) Linux
12 20 (3.29%) Windows Vista
13 16 (2.64%) Apple iOS
14 10 (1.65%) Windows Phone
15 7 (1.15%) Windows 2000 Server
16 5 (0.82%) Unix
17 2 (0.33%) Red Hat Enterprise Linux
18 1 (0.16%) BlackBerry OS
Processes & Methodologies
1 133 (21.91%) ITIL
2 33 (5.44%) Service Management
3 21 (3.46%) Incident Management
4 18 (2.97%) ITSM
5 17 (2.80%) Problem Management
5 17 (2.80%) Wealth Management
6 14 (2.31%) Service Delivery
7 12 (1.98%) Time Management
8 10 (1.65%) Network Monitoring
9 9 (1.48%) Change Management
9 9 (1.48%) ITIL V3
10 8 (1.32%) Continuous Improvement
10 8 (1.32%) ERP
10 8 (1.32%) Ticket Management
11 7 (1.15%) Kalman Filter
11 7 (1.15%) Mentoring
11 7 (1.15%) Performance Monitoring
12 6 (0.99%) Asset Management
13 5 (0.82%) Logistics
13 5 (0.82%) Project Planning
Programming Languages
1 36 (5.93%) SQL
2 12 (1.98%) C
3 3 (0.49%) Java
3 3 (0.49%) VB
4 2 (0.33%) C#
4 2 (0.33%) JavaScript
5 1 (0.16%) PL/SQL
5 1 (0.16%) PowerShell
Qualifications
1 71 (11.70%) Microsoft Certification
2 49 (8.07%) Degree
3 32 (5.27%) ITIL Certification
4 24 (3.95%) MCSE
5 22 (3.62%) MCP
6 19 (3.13%) MCSA
7 16 (2.64%) CCNA
7 16 (2.64%) Cisco Certification
8 13 (2.14%) MOS
9 12 (1.98%) Security Cleared
10 11 (1.81%) MCITP
11 8 (1.32%) HND
11 8 (1.32%) ITIL Foundation Certificate
11 8 (1.32%) Network+ Certification
11 8 (1.32%) SC Cleared
12 5 (0.82%) A+ Certification
12 5 (0.82%) MCDST
13 2 (0.33%) MCTS
14 1 (0.16%) Server+ Certification
Quality Assurance & Compliance
1 96 (15.82%) SLA
2 16 (2.64%) QA
3 3 (0.49%) ISO 9001
4 1 (0.16%) Data Quality
4 1 (0.16%) ISO/IEC 20000
4 1 (0.16%) ISO/IEC 27001
System Software
1 312 (51.40%) Active Directory
2 25 (4.12%) Hyper-V
2 25 (4.12%) VMware Infrastructure
3 22 (3.62%) XenApp
4 7 (1.15%) Terminal Services
5 6 (0.99%) Citrix Presentation Server
5 6 (0.99%) XenDesktop
6 4 (0.66%) Firmware
7 2 (0.33%) Terminal Server
7 2 (0.33%) VMware ESXi
7 2 (0.33%) vSphere
8 1 (0.16%) Virtual Desktop
8 1 (0.16%) Virtual Servers
Systems Management
1 19 (3.13%) Backup Exec
2 13 (2.14%) SCCM
3 6 (0.99%) Norton AntiVirus
4 5 (0.82%) DameWare
4 5 (0.82%) Nagios
4 5 (0.82%) Perfmon
5 3 (0.49%) Microsoft Intune
6 2 (0.33%) CA Spectrum
6 2 (0.33%) NetBackup
6 2 (0.33%) SCOM
6 2 (0.33%) WSUS
7 1 (0.16%) Casper Suite
7 1 (0.16%) HP Quality Center
Vendors
1 266 (43.82%) Microsoft
2 65 (10.71%) Citrix
3 63 (10.38%) iManage
4 34 (5.60%) VMware
5 26 (4.28%) Apple
6 25 (4.12%) Cisco
7 21 (3.46%) Symantec
8 18 (2.97%) Dell
9 17 (2.80%) HP
10 14 (2.31%) Remedy
11 13 (2.14%) SonicWALL
12 9 (1.48%) Adobe
13 8 (1.32%) Extreme Networks
13 8 (1.32%) Juniper
14 7 (1.15%) CheckPoint
15 6 (0.99%) Avaya
16 5 (0.82%) Lotus
16 5 (0.82%) SAP
16 5 (0.82%) ServiceNow
17 4 (0.66%) FactSet
Bedfordshire
Greywood Associates Limited
Salary: £17000 - £23000 per annum + Benefits
Posted: 1 hour ago
South West London
Bluetownonline
Salary: £22000 - £25000 per annum
Posted: 2 hours ago
London
Information Technology Services
Salary: £25k - 30k per year
Posted: Yesterday
London
Information Technology Services
Salary: £23k - 27k per year
Posted: 2 days ago
Staines, Middlesex
Ashdown IT
Salary: £20000 - £24000 per annum + benefits
Posted: 2 days ago
Wakefield, West Yorkshire
Davanti Solutions
Salary: Unspecified
Posted: 2 days ago
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Salary: From £20,000 to £22,000 per annum
Posted: 2 days ago
City, London
Ashdown IT
Salary: £29000 per annum + Pension, Healthcare, Gym, Bonus
Posted: 3 days ago
London
Information Technology Services
Salary: £30 - 35 per year
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Mortimer Spinks
Salary: £18000 - £22000 per annum
Posted: 6 days ago
City, London
Harrington Starr
Salary: £25000 - £35000 per annum
Posted: 5 days ago
Coventry
Ampersand Consulting
Salary: £17500 per annum + Benefits
Posted: 9 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £23,000 per annum + Benefits + Training
Posted: 6 days ago
Gatwick
Ampersand Consulting
Salary: £22500 per annum + Benefits
Posted: 9 days ago
Oxford
Hays West And Wales
Salary: £20000.00 - £26000.00 per annum + Benefits
Posted: 8 days ago
Sussex
Clearwater People Solutions Ltd
Posted: 13 days ago
Egham, Surrey
Global Technology Solutions Ltd
Salary: £30000 - £35000 per annum + Benefits
Posted: 6 days ago
Coventry
Hays Specialist Recruitment Ltd
Posted: 17 days ago
Birkenhead
greywood
Salary: £14000 - £16000 per annum + bens & training
Posted: 27 days ago
City of London
Progressive Recruitment
Salary: competitive
Posted: 24 days ago
Nottinghamshire
Capita plc
Posted: 17 days ago