The statistics below represent IT jobs advertised across the England region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 642 642 596
Rank change year-on-year
0 -46
Permanent jobs requiring a Help Desk Analyst 237 298 390
As % of all permanent IT jobs located in England 0.26% 0.29% 0.36%
As % of the Job Titles category 0.27% 0.30% 0.38%
Number of salaries quoted 219 276 357
Median salary £23,000 £22,250 £22,875
Median salary % change year-on-year
+3.37% -2.73%
90% offered a salary of more than £19,000 £18,000 £17,500
10% offered a salary of more than £32,500 £31,000 £32,000
UK excluding London median salary £21,500 £20,750 £21,500
% change year-on-year
+3.61% -3.48%
Help Desk Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
86269 98137 103086
As % of all permanent IT jobs located in England 96.28% 96.30% 96.41%
Number of salaries quoted 72747 82628 84190
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Help Desk Analyst
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in England

Help Desk Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the England region.

Help Desk Analyst Salary Trend in England

Help Desk Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the England region over the 3 months to 30 September 2016.

Help Desk Analyst Salary Histogram in England

Help Desk Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the England region over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +49 96 £23,500 -9.61% 6
South East +61 81 £22,500 +2.27% 3
West Midlands -23 15 £17,500 -28.64% 2
East of England +1 14 £22,250 +17.10% 3
Yorkshire +24 13 £20,500 +13.88%
North West -10 11 £19,000 +2.01% 4
South West -9 4 £19,250 -3.75% 3
East Midlands +4 2 £21,500 +10.25% 2
North East - 1 £20,000 -
Help Desk Analyst
UK

Help Desk Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 30 September 2016, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Help Desk Analyst in the job title.

1 400 (71.17%) Windows
2 288 (51.25%) Active Directory
3 258 (45.91%) Microsoft
4 238 (42.35%) Windows 7
5 221 (39.32%) MS Office
6 161 (28.65%) MS Excel
7 124 (22.06%) ITIL
8 115 (20.46%) Windows Server
9 95 (16.90%) Windows XP
10 92 (16.37%) SLA
11 84 (14.95%) Blackberry
12 78 (13.88%) MS Exchange
13 76 (13.52%) Windows Server 2008
14 65 (11.57%) TCP/IP
15 58 (10.32%) Windows 8
16 57 (10.14%) DNS
17 56 (9.96%) Citrix
17 56 (9.96%) iManage
18 54 (9.61%) Microsoft Certification
19 46 (8.19%) Firewall
19 46 (8.19%) Office 365
20 45 (8.01%) Degree
21 44 (7.83%) Finance
22 43 (7.65%) iPhone
23 41 (7.30%) VMware
24 40 (7.12%) SQL
25 38 (6.76%) SharePoint
26 35 (6.23%) LAN
27 34 (6.05%) Windows Server 2003
28 33 (5.87%) VMware Infrastructure

Help Desk Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 78 (13.88%) MS Exchange
2 38 (6.76%) SharePoint
3 29 (5.16%) Exchange Server 2010
4 22 (3.91%) Exchange Server 2007
4 22 (3.91%) Skype for Business
5 16 (2.85%) Exchange Server 2003
6 15 (2.67%) Blackberry Enterprise Server
7 13 (2.31%) Exchange Server 2013
8 5 (0.89%) IBM Notes
9 2 (0.36%) Exchange Server 2000
9 2 (0.36%) IIS
10 1 (0.18%) IBM Domino
Applications
1 221 (39.32%) MS Office
2 161 (28.65%) MS Excel
3 16 (2.85%) MS PowerPoint
4 3 (0.53%) MS Visio
5 2 (0.36%) Photoshop
6 1 (0.18%) MS Project
Business Applications
1 7 (1.25%) Eikon
2 5 (0.89%) Visualfiles
3 2 (0.36%) FLEXCUBE
4 1 (0.18%) Dynamics CRM
4 1 (0.18%) SAP FI-GL
4 1 (0.18%) SAP Oil and Gas
Cloud Services
1 46 (8.19%) Office 365
2 11 (1.96%) Microsoft Azure
3 9 (1.60%) Amazon AWS
4 8 (1.42%) Cloud Computing
5 2 (0.36%) Mimecast
6 1 (0.18%) Adobe Creative Cloud
6 1 (0.18%) Google Apps
Communications & Networking
1 65 (11.57%) TCP/IP
2 57 (10.14%) DNS
3 46 (8.19%) Firewall
4 35 (6.23%) LAN
5 32 (5.69%) WAN
6 31 (5.52%) DHCP
7 22 (3.91%) VoIP
8 18 (3.20%) SSL
9 17 (3.02%) VPN
10 7 (1.25%) Remote Desktop
10 7 (1.25%) Wireless
11 6 (1.07%) Internet
11 6 (1.07%) Wi-Fi
12 5 (0.89%) Skype
12 5 (0.89%) WebEx
13 3 (0.53%) Intranet
13 3 (0.53%) SAN
14 2 (0.36%) Cisco IPT
14 2 (0.36%) IP Telephony
14 2 (0.36%) SMS
Database & Business Intelligence
1 14 (2.49%) SQL Server
2 6 (1.07%) SQL Server 2008
2 6 (1.07%) SQL Server 2012
3 5 (0.89%) SQL Server 2000
3 5 (0.89%) SQL Server 2005
4 2 (0.36%) MySQL
4 2 (0.36%) Oracle Database
5 1 (0.18%) Oracle Database 11g
Development Applications
1 2 (0.36%) JIRA
General
1 44 (7.83%) Finance
2 29 (5.16%) Legal
3 23 (4.09%) Law
4 12 (2.14%) Banking
5 9 (1.60%) Retail
6 8 (1.42%) Telecoms
7 6 (1.07%) Marketing
7 6 (1.07%) Welsh Language
8 5 (0.89%) German Language
9 4 (0.71%) Automotive
10 2 (0.36%) Billing
10 2 (0.36%) Financial Institution
10 2 (0.36%) French Language
11 1 (0.18%) Advertising
11 1 (0.18%) Back Office
11 1 (0.18%) Electronics
11 1 (0.18%) General Ledger
11 1 (0.18%) Manufacturing
Libraries, Frameworks & Software Standards
1 9 (1.60%) Web Services
2 2 (0.36%) .NET
2 2 (0.36%) EDI
3 1 (0.18%) COM
3 1 (0.18%) HTML
Miscellaneous
1 84 (14.95%) Blackberry
2 43 (7.65%) iPhone
3 19 (3.38%) Analytical Skills
4 17 (3.02%) iPad
5 16 (2.85%) Computer Science
6 9 (1.60%) Management Information System
6 9 (1.60%) Smartphone
7 7 (1.25%) Data Centre
8 6 (1.07%) EPoS
8 6 (1.07%) Fat Client
8 6 (1.07%) Thin Client
9 5 (0.89%) Replication
10 4 (0.71%) Enterprise Software
10 4 (0.71%) Video Conferencing
11 3 (0.53%) Driving Licence
11 3 (0.53%) Handset
11 3 (0.53%) Hybrid Cloud
11 3 (0.53%) User Experience
12 2 (0.36%) Mathematics
12 2 (0.36%) Statistics
Operating Systems
1 400 (71.17%) Windows
2 238 (42.35%) Windows 7
3 115 (20.46%) Windows Server
4 95 (16.90%) Windows XP
5 76 (13.52%) Windows Server 2008
6 58 (10.32%) Windows 8
7 34 (6.05%) Windows Server 2003
8 31 (5.52%) Windows 10
9 30 (5.34%) Windows Server 2012
10 25 (4.45%) Mac OS X
11 24 (4.27%) Windows Vista
12 18 (3.20%) Android
12 18 (3.20%) Linux
13 12 (2.14%) Apple iOS
14 6 (1.07%) Windows Phone
15 3 (0.53%) Unix
16 2 (0.36%) Red Hat Enterprise Linux
16 2 (0.36%) Windows 2000 Server
17 1 (0.18%) BlackBerry OS
Processes & Methodologies
1 124 (22.06%) ITIL
2 26 (4.63%) Service Management
3 20 (3.56%) ITSM
4 18 (3.20%) Incident Management
5 15 (2.67%) Problem Management
5 15 (2.67%) Service Delivery
6 12 (2.14%) Time Management
7 11 (1.96%) Change Management
7 11 (1.96%) Wealth Management
8 8 (1.42%) Continuous Improvement
8 8 (1.42%) Logistics
9 6 (1.07%) Data Security
9 6 (1.07%) Kalman Filter
10 5 (0.89%) ERP
10 5 (0.89%) Root Cause Analysis
10 5 (0.89%) Ticket Management
11 4 (0.71%) ITIL V3
11 4 (0.71%) Mentoring
11 4 (0.71%) Mobile Device Management
11 4 (0.71%) Process Improvement
Programming Languages
1 40 (7.12%) SQL
2 10 (1.78%) C
3 4 (0.71%) PL/SQL
4 3 (0.53%) Java
4 3 (0.53%) VB
5 2 (0.36%) C#
5 2 (0.36%) JavaScript
6 1 (0.18%) PowerShell
Qualifications
1 54 (9.61%) Microsoft Certification
2 45 (8.01%) Degree
3 27 (4.80%) ITIL Certification
4 16 (2.85%) MCP
4 16 (2.85%) MCSE
5 14 (2.49%) MOS
6 12 (2.14%) MCSA
6 12 (2.14%) Security Cleared
7 10 (1.78%) HND
8 7 (1.25%) MCITP
8 7 (1.25%) SC Cleared
9 6 (1.07%) CCNA
9 6 (1.07%) Cisco Certification
9 6 (1.07%) ITIL Foundation Certificate
10 5 (0.89%) A+ Certification
11 4 (0.71%) Network+ Certification
12 3 (0.53%) MCDST
12 3 (0.53%) MCTS
13 1 (0.18%) Server+ Certification
13 1 (0.18%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 92 (16.37%) SLA
2 10 (1.78%) QA
3 1 (0.18%) Data Quality
3 1 (0.18%) ISO/IEC 20000
3 1 (0.18%) ISO/IEC 27001
System Software
1 288 (51.25%) Active Directory
2 33 (5.87%) VMware Infrastructure
3 26 (4.63%) Hyper-V
4 13 (2.31%) XenApp
5 11 (1.96%) Terminal Services
6 4 (0.71%) XenDesktop
7 3 (0.53%) Citrix Presentation Server
7 3 (0.53%) VMware ESXi
7 3 (0.53%) vSphere
8 2 (0.36%) Terminal Server
9 1 (0.18%) Firmware
9 1 (0.18%) Virtual Desktop
9 1 (0.18%) Virtual Servers
Systems Management
1 25 (4.45%) Backup Exec
2 10 (1.78%) SCCM
3 7 (1.25%) Norton AntiVirus
4 5 (0.89%) DameWare
4 5 (0.89%) Perfmon
5 3 (0.53%) CA Spectrum
5 3 (0.53%) Nagios
5 3 (0.53%) NetBackup
5 3 (0.53%) SCOM
5 3 (0.53%) WSUS
6 2 (0.36%) Microsoft Intune
7 1 (0.18%) Casper Suite
Vendors
1 258 (45.91%) Microsoft
2 56 (9.96%) Citrix
2 56 (9.96%) iManage
3 41 (7.30%) VMware
4 27 (4.80%) Symantec
5 25 (4.45%) Dell
6 21 (3.74%) Apple
6 21 (3.74%) Cisco
6 21 (3.74%) HP
7 18 (3.20%) SonicWALL
8 12 (2.14%) Remedy
9 8 (1.42%) Avaya
10 7 (1.25%) Adobe
10 7 (1.25%) Bloomberg
10 7 (1.25%) FactSet
10 7 (1.25%) ServiceNow
11 5 (0.89%) CheckPoint
11 5 (0.89%) Mitel
12 4 (0.71%) CA
12 4 (0.71%) Novell
Rochester, Kent
Greywood Associates Limited
Salary: £22000 - £28000 per annum + bens
Posted: 16 hours ago
Milton Keynes, Buckinghamshire
Go IT Recruitment Ltd
Salary: From £16,000 to £20,000 per annum + bonuses + benefits
Posted: 23 hours ago
South West London
SLS Services Ltd
Salary: £Competitive + 25 Days Holiday, Pension & Life Assurance
Posted: Yesterday
Northamptonshire
Lorien Resourcing
Salary: £25000 per annum
Posted: Yesterday
Hemel Hempstead, Hertfordshire
Understanding Recruitment
Salary: £17000 - £20000 per annum + benefits
Posted: 3 days ago
Liverpool, Merseyside
Greywood Associates Limited
Salary: £18000 - £20000 per annum + bens
Posted: Yesterday
Salisbury, Wiltshire
Redrock Consulting Ltd
Salary: £16000 - £21000 per annum + Excellent Benefits
Posted: 3 days ago
Southport, Merseyside
Latcom Ltd
Salary: From £16,000 to £18,000 per annum
Posted: Yesterday
Nottingham, Nottinghamshire
Harvey Nash plc
Salary: £18000 - £20000 per annum + car allowance of £5k
Posted: 3 days ago
City, London
Harrington Starr
Salary: £25000 - £35000 per annum
Posted: 6 days ago
City, London
Ashdown IT
Salary: £29000 per annum + Pension, Healthcare, Gym, Bonus
Posted: 6 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £18000 - £23000 per annum + Excellent Benefits
Posted: Yesterday
Salford
Cathcart Associates
Salary: £20000 - £24000 per annum
Posted: 14 days ago
Coventry
Ampersand Consulting
Salary: £17500 per annum + Benefits
Posted: 24 days ago
Bedfordshire
greywood
Salary: £17000 - £23000 per annum + Benefits
Posted: 16 days ago
Manchester
Cathcart Associates
Salary: £18000 - £20000 per annum
Posted: 21 days ago
London
Real Staffing
Salary: £30000 - £35000 per annum + competitive
Posted: 18 days ago
London
Real Staffing
Salary: £24000 - £31000 per annum + competitive
Posted: 21 days ago
Brighton
Bluetown Online LTD
Posted: 22 days ago