The first table below looks at the demand for the Help Desk Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 615 628 631
Rank change year-on-year
+13 +3
Permanent jobs requiring a Help Desk Analyst 291 239 258
As % of all permanent IT jobs located in England 0.26% 0.23% 0.22%
As % of the Job Titles category 0.27% 0.24% 0.23%
Number of salaries quoted 268 214 241
Average salary £22,000 £22,500 £22,500
Average salary % change year-on-year
-2.22% -
90% offered a salary of more than £16,500 £17,000 £17,550
10% offered a salary of more than £32,500 £30,000 £30,000
UK excluding London average salary £20,000 £21,000 £20,500
% change year-on-year
-4.76% +2.43%
Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
106581 98705 112223
As % of all permanent IT jobs located in England 94.50% 94.71% 94.81%
Number of salaries quoted 87190 83107 96889
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £27,000 £27,000 £27,000
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
Help Desk Analyst
UK

Help Desk Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in England

Help Desk Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the England region.

Help Desk Analyst Salary Trend in England

Help Desk Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the England region over the 3 months to 17 April 2014.

Help Desk Analyst Salary Histogram in England

Help Desk Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the England region over the 3 months to 17 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
London -14 113 £27,000 +6.93% 10
South East -10 66 £21,750 -3.33% 10
East of England -9 42 £16,000 -15.78% 1
South West +4 22 £23,000 +13.58% 5
North West +10 21 £20,500 +3.79% 2
West Midlands -4 16 £19,000 - 1
Yorkshire -29 8 £20,000 -4.76% 1
East Midlands -24 2 £19,000 -5.79% 5
North East -9 1 - -
Help Desk Analyst
UK

Help Desk Analyst
Top 30 Related IT Skills in England

For the 6 months to 17 April 2014, IT jobs across the England region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 345 (69.00%) Windows
2 256 (51.20%) Active Directory
3 246 (49.20%) MS Office
4 205 (41.00%) Microsoft
5 196 (39.20%) MS Excel
6 154 (30.80%) ITIL
6 154 (30.80%) Windows XP
7 151 (30.20%) Windows 7
8 95 (19.00%) Citrix
9 90 (18.00%) Blackberry
10 81 (16.20%) Windows Server 2008
11 80 (16.00%) Finance
12 73 (14.60%) MS Exchange
13 69 (13.80%) VMware
14 66 (13.20%) Law
15 63 (12.60%) Microsoft Certification
16 60 (12.00%) Windows Server 2003
17 58 (11.60%) Legal
18 54 (10.80%) SQL
19 49 (9.80%) TCP/IP
20 45 (9.00%) Blackberry Enterprise Server
21 43 (8.60%) SLA
22 36 (7.20%) Cisco
22 36 (7.20%) SharePoint
23 35 (7.00%) Degree
24 34 (6.80%) VMware Infrastructure
24 34 (6.80%) Exchange Server 2010
25 33 (6.60%) DNS
25 33 (6.60%) DHCP
26 32 (6.40%) MCP

Help Desk Analyst
Top Related IT Skills in England by Category

For the 6 months to 17 April 2014, IT jobs across the England region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 73 (14.60%) MS Exchange
2 45 (9.00%) Blackberry Enterprise Server
3 36 (7.20%) SharePoint
4 34 (6.80%) Exchange Server 2010
5 30 (6.00%) Exchange Server 2007
6 26 (5.20%) WorkSite
7 15 (3.00%) Exchange Server 2003
8 13 (2.60%) IBM Notes
8 13 (2.60%) SharePoint 2010
9 3 (0.60%) Documentum
10 2 (0.40%) CMS
10 2 (0.40%) Oracle Workflow
10 2 (0.40%) Exchange Server 2013
11 1 (0.20%) Lync
11 1 (0.20%) IIS
Applications
1 246 (49.20%) MS Office
2 196 (39.20%) MS Excel
3 29 (5.80%) MS PowerPoint
4 1 (0.20%) Revit
4 1 (0.20%) SketchUp
4 1 (0.20%) AutoCAD
Business Applications
1 5 (1.00%) Remedy ITSM
2 2 (0.40%) Oracle Applications
2 2 (0.40%) Maximo
2 2 (0.40%) FLEXCUBE
3 1 (0.20%) SAP Oil and Gas
3 1 (0.20%) assyst
3 1 (0.20%) Dynamics CRM
3 1 (0.20%) Misys Midas
3 1 (0.20%) SAP FI
Cloud Services
1 3 (0.60%) Office 365
Communications & Networking
1 49 (9.80%) TCP/IP
2 33 (6.60%) DNS
2 33 (6.60%) DHCP
3 31 (6.20%) LAN
4 30 (6.00%) WAN
5 23 (4.60%) SAN
5 23 (4.60%) IP Telephony
6 20 (4.00%) VPN
7 16 (3.20%) Cisco IPT
8 10 (2.00%) Wireless
9 8 (1.60%) Firewall
9 8 (1.60%) VoIP
10 7 (1.40%) Internet
11 6 (1.20%) NAS
12 5 (1.00%) ADSL
13 4 (0.80%) VLAN
14 2 (0.40%) Network Security
14 2 (0.40%) LDAP
14 2 (0.40%) Extranet
14 2 (0.40%) SNMP
Database & Business Intelligence
1 28 (5.60%) SQL Server
2 6 (1.20%) SQL Server 2005
3 4 (0.80%) SQL Server 2008
3 4 (0.80%) Crystal Reports
4 3 (0.60%) SQL Server 2012
5 2 (0.40%) SQL Server 2000
General
1 80 (16.00%) Finance
2 66 (13.20%) Law
3 58 (11.60%) Legal
4 23 (4.60%) Banking
5 9 (1.80%) Retail
6 8 (1.60%) Telecoms
7 6 (1.20%) Advertising
8 5 (1.00%) French Language
9 4 (0.80%) Financial Institution
9 4 (0.80%) Front Office
9 4 (0.80%) Back Office
10 3 (0.60%) German Language
10 3 (0.60%) Investment Banking
11 2 (0.40%) Marketing
11 2 (0.40%) Manufacturing
11 2 (0.40%) Italian Language
11 2 (0.40%) Polish Language
12 1 (0.20%) Portuguese Language
12 1 (0.20%) Spanish Language
12 1 (0.20%) Japanese Language
Libraries, Frameworks & Software Standards
1 4 (0.80%) .NET
2 1 (0.20%) ASP.NET
2 1 (0.20%) COM
2 1 (0.20%) CSS
2 1 (0.20%) Web Services
2 1 (0.20%) .NET Framework
Miscellaneous
1 90 (18.00%) Blackberry
2 15 (3.00%) Video Conferencing
2 15 (3.00%) iPad
3 13 (2.60%) iPhone
4 7 (1.40%) Client/Server
5 6 (1.20%) EPoS
5 6 (1.20%) Smartphone
5 6 (1.20%) Statistics
6 5 (1.00%) Management Information System
6 5 (1.00%) Computer Science
7 4 (0.80%) Chip and PIN
8 3 (0.60%) Data Protection Act
9 2 (0.40%) SWIFT
10 1 (0.20%) Mathematics
10 1 (0.20%) Physics
10 1 (0.20%) Hedge funds
10 1 (0.20%) NHS
10 1 (0.20%) AS400
10 1 (0.20%) IVR
10 1 (0.20%) DTV
Operating Systems
1 345 (69.00%) Windows
2 154 (30.80%) Windows XP
3 151 (30.20%) Windows 7
4 81 (16.20%) Windows Server 2008
5 60 (12.00%) Windows Server 2003
6 23 (4.60%) Windows Vista
7 15 (3.00%) Windows Server 2012
8 11 (2.20%) Windows 8
9 9 (1.80%) Windows 2000
10 5 (1.00%) Linux
11 4 (0.80%) Windows 2000 Server
12 3 (0.60%) Mac OS
12 3 (0.60%) Apple iOS
13 2 (0.40%) UNIX
14 1 (0.20%) Mac OS X Server
14 1 (0.20%) Android
14 1 (0.20%) Mac OS X
Processes & Methodologies
1 154 (30.80%) ITIL
2 29 (5.80%) Incident Management
3 24 (4.80%) Document Management
4 22 (4.40%) Service Management
5 17 (3.40%) ITSM
6 11 (2.20%) Asset Management
6 11 (2.20%) Software Deployment
7 10 (2.00%) Mobile Device Management
8 9 (1.80%) Service Delivery
8 9 (1.80%) Practice Management
9 6 (1.20%) CMMI
9 6 (1.20%) Six Sigma
9 6 (1.20%) Workflow
10 5 (1.00%) Workflow Management
10 5 (1.00%) ITIL V3
10 5 (1.00%) Change Management
10 5 (1.00%) Time Management
11 4 (0.80%) Data Protection
11 4 (0.80%) CRM
11 4 (0.80%) E-Commerce
Programming Languages
1 54 (10.80%) SQL
2 19 (3.80%) PowerShell
3 6 (1.20%) Java
4 5 (1.00%) JavaScript
5 4 (0.80%) C#
6 2 (0.40%) VB
7 1 (0.20%) VB.NET
7 1 (0.20%) PowerHouse
7 1 (0.20%) VBScript
7 1 (0.20%) C
7 1 (0.20%) PHP
7 1 (0.20%) R
Qualifications
1 63 (12.60%) Microsoft Certification
2 35 (7.00%) Degree
3 32 (6.40%) MCP
4 30 (6.00%) A+ Certification
5 20 (4.00%) MCSE
5 20 (4.00%) MCDST
6 17 (3.40%) MCITP
7 9 (1.80%) Security Cleared
8 8 (1.60%) CCNA
8 8 (1.60%) Cisco Certification
9 7 (1.40%) MOS
9 7 (1.40%) SC Cleared
10 6 (1.20%) MCTS
11 5 (1.00%) ITIL Certification
12 3 (0.60%) MCSA
12 3 (0.60%) Network+ Certification
13 2 (0.40%) DV Cleared
14 1 (0.20%) CCENT
14 1 (0.20%) CWNA
Quality Assurance & Compliance
1 43 (8.60%) SLA
2 3 (0.60%) ISO/IEC 27001
3 2 (0.40%) QA
System Software
1 256 (51.20%) Active Directory
2 34 (6.80%) VMware Infrastructure
3 24 (4.80%) vSphere
4 23 (4.60%) XenApp
5 16 (3.20%) VMware ESXi
6 10 (2.00%) Terminal Services
7 6 (1.20%) XenDesktop
8 3 (0.60%) Hyper-V
9 2 (0.40%) Terminal Server
Systems Management
1 13 (2.60%) SCCM
2 3 (0.60%) Systems Management Server (SMS)
2 3 (0.60%) DameWare
3 2 (0.40%) WMI
4 1 (0.20%) WSUS
4 1 (0.20%) ServiceCenter
4 1 (0.20%) MAILsweeper
4 1 (0.20%) Symantec Endpoint Protection
Vendors
1 205 (41.00%) Microsoft
2 95 (19.00%) Citrix
3 69 (13.80%) VMware
4 36 (7.20%) Cisco
5 24 (4.80%) HP
6 16 (3.20%) NetIQ
7 13 (2.60%) Interwoven
7 13 (2.60%) Lotus
8 11 (2.20%) Oracle
8 11 (2.20%) Reuters
9 10 (2.00%) Hummingbird
9 10 (2.00%) Open Text
10 9 (1.80%) Symantec
10 9 (1.80%) SAP
10 9 (1.80%) Apple
11 8 (1.60%) Remedy
12 7 (1.40%) Avaya
12 7 (1.40%) Dell
12 7 (1.40%) Meridio
13 6 (1.20%) Bloomberg
Stonehouse, Gloucestershire
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 1 hour ago
Northampton, Northamptonshire
Oscar Associates (UK) Ltd
Salary: £20000 - £26000 per annum + Benefits
Posted: 1 hour ago
Sutton Coldfield, West Midlands (County)
Oscar Associates (UK) Ltd
Salary: £20000 - £26000 per annum + Benefits
Posted: 2 hours ago
Southampton, Hampshire
Global Technology Solutions Ltd
Salary: £18000 - £21000 per annum + pension, BUPA, bonus
Posted: 15 hours ago
Wakefield, West Yorkshire
Lorien Resourcing
Posted: 22 hours ago
Central London / West End
Clearwater People Solutions
Salary: £25000 - £30000 Per Annum
Posted: 23 hours ago
Rochdale, Lancashire
Venturi
Salary: £24000.00 - £27000.00 per annum + benefits
Posted: Yesterday
South East
OCS Resourcing
Salary: From £20,000 to £25,000 per annum
Posted: Yesterday
Marlow, Buckinghamshire
Global Technology Solutions Ltd
Salary: £18000 - £25000 per annum + benefits
Posted: Yesterday
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £18000 - £22000 per annum + benefits
Posted: 2 days ago
Nottingham, Nottinghamshire
The Bridge Ltd
Salary: Up to £20,000 per annum
Posted: 2 days ago
Staines, Middlesex
Ashdown IT
Salary: £18000 - £21000 per annum + benefits
Posted: 2 days ago
London
Picture More Ltd
Salary: benefits
Posted: 2 days ago
London
Ashdown IT
Salary: £25000 per annum + pension, gym, healthcare, bonus
Posted: 2 days ago
London
Information Technology Services
Salary: £30k - 33k per year
Posted: 3 days ago
London
Information Technology Services
Salary: £18k - 22k per hour
Posted: 3 days ago
Gloucestershire
Ashdown IT
Salary: £23000 per annum + pension, life assurance
Posted: 5 days ago
London
H&R Talent
Salary: From £23,000 to £25,000 per annum 25 days annual leave, Pension
Posted: 5 days ago
London
Volt
Salary: £30000 per annum
Posted: 6 days ago
Warrington, Cheshire
Nviron Limited
Salary: From £20,000 to £25,999 per annum
Posted: 8 days ago