The table below looks at the statistics for the Help Desk Support Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support Engineer in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Help Desk Support Engineer
Rank 836 787 837
Rank change year-on-year
-49 +50
Permanent jobs requiring a Help Desk Support Engineer 43 47 49
As % of all permanent IT jobs located in England 0.040% 0.048% 0.045%
As % of the Job Titles category 0.043% 0.051% 0.047%
Number of salaries quoted 43 45 44
Average salary £23,000 £23,000 £22,000
Average salary % change year-on-year
- +4.54%
90% offered a salary of more than £17,500 £18,400 £19,000
10% offered a salary of more than £27,000 £25,000 £27,500
UK excluding London average salary £23,000 £23,000 £22,000
% change year-on-year
- +4.54%
Help Desk Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
100759 92707 104130
As % of all permanent IT jobs located in England 94.40% 94.26% 95.25%
Number of salaries quoted 82433 77843 89539
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £68,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Support Engineer Jobs Demand Trend in England

Help Desk Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Engineer across the England region.

Help Desk Support Engineer Salary Trend in England

Help Desk Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Support Engineer across the England region over the 3 months to 18 September 2014.

Help Desk Support Engineer Salary Histogram in England

Help Desk Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support Engineer within the England region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -19 15 £21,000 -10.63% 1
South West -5 13 £27,000 +8.00%
Yorkshire - 5 £24,000 -
East Midlands - 5 £18,000 - 1
East of England -20 2 £24,000 +4.34% 1
London -37 2 £30,000 +35.16%
West Midlands -28 1 £23,000 +24.32%
Help Desk Support Engineer
UK

Help Desk Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 18 September 2014, IT jobs across the England region that cited Help Desk Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Engineer in their job title.

1 99 (92.52%) Windows
2 57 (53.27%) Active Directory
3 51 (47.66%) Microsoft
4 41 (38.32%) MS Office
5 40 (37.38%) MS Excel
5 40 (37.38%) Windows 7
6 35 (32.71%) MS Exchange
7 33 (30.84%) Windows Server 2003
8 31 (28.97%) Windows XP
8 31 (28.97%) Degree
8 31 (28.97%) Windows Server 2008
9 25 (23.36%) TCP/IP
10 24 (22.43%) Windows Vista
11 22 (20.56%) Windows 8
12 21 (19.63%) VMware
13 20 (18.69%) Firewall
13 20 (18.69%) Apple
13 20 (18.69%) Windows Server 2012
14 18 (16.82%) VMware Infrastructure
15 17 (15.89%) SQL Server
16 16 (14.95%) ITIL
16 16 (14.95%) SLA
17 13 (12.15%) Cisco
17 13 (12.15%) VPN
17 13 (12.15%) Client/Server
17 13 (12.15%) LAN
17 13 (12.15%) Disaster Recovery
17 13 (12.15%) Mathematics
18 12 (11.21%) DNS
18 12 (11.21%) WAN

Help Desk Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 18 September 2014, IT jobs across the England region that cited Help Desk Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 35 (32.71%) MS Exchange
2 9 (8.41%) Blackberry Enterprise Server
3 5 (4.67%) Exchange Server 2013
4 4 (3.74%) Exchange Server 2010
5 3 (2.80%) IIS
5 3 (2.80%) Exchange Server 2007
5 3 (2.80%) Lync
6 1 (0.93%) SharePoint
6 1 (0.93%) Exchange Server 2003
6 1 (0.93%) Office Communications Server
Applications
1 41 (38.32%) MS Office
2 40 (37.38%) MS Excel
3 11 (10.28%) MS PowerPoint
Cloud Services
1 3 (2.80%) Office 365
Communications & Networking
1 25 (23.36%) TCP/IP
2 20 (18.69%) Firewall
3 13 (12.15%) VPN
3 13 (12.15%) LAN
4 12 (11.21%) DNS
4 12 (11.21%) WAN
5 8 (7.48%) Internet
6 5 (4.67%) DHCP
6 5 (4.67%) Cisco IOS
7 4 (3.74%) ADSL
8 3 (2.80%) Broadband
8 3 (2.80%) Wireless
9 1 (0.93%) ISDN
9 1 (0.93%) VoIP
9 1 (0.93%) SAN
9 1 (0.93%) NAS
Database & Business Intelligence
1 17 (15.89%) SQL Server
2 1 (0.93%) SQL Server 2000
General
1 9 (8.41%) Telecoms
2 6 (5.61%) Legal
3 1 (0.93%) German Language
Miscellaneous
1 13 (12.15%) Client/Server
1 13 (12.15%) Mathematics
2 11 (10.28%) Blackberry
3 1 (0.93%) Analytical Skills
Operating Systems
1 99 (92.52%) Windows
2 40 (37.38%) Windows 7
3 33 (30.84%) Windows Server 2003
4 31 (28.97%) Windows XP
4 31 (28.97%) Windows Server 2008
5 24 (22.43%) Windows Vista
6 22 (20.56%) Windows 8
7 20 (18.69%) Windows Server 2012
8 11 (10.28%) Linux
9 9 (8.41%) Apple iOS
10 7 (6.54%) SUSE
10 7 (6.54%) Debian
10 7 (6.54%) Ubuntu
10 7 (6.54%) CentOS
10 7 (6.54%) Red Hat Enterprise Linux
11 5 (4.67%) UNIX
12 3 (2.80%) Windows 2000
Processes & Methodologies
1 16 (14.95%) ITIL
2 13 (12.15%) Disaster Recovery
3 11 (10.28%) Service Management
4 10 (9.35%) Risk Management
4 10 (9.35%) Change Control
5 8 (7.48%) Project Management
6 5 (4.67%) Time Management
7 3 (2.80%) Mentoring
8 2 (1.87%) Incident Management
9 1 (0.93%) CRM
9 1 (0.93%) Release Management
9 1 (0.93%) Service Delivery
9 1 (0.93%) Kalman Filter
9 1 (0.93%) Mobile Device Management
9 1 (0.93%) SIEM
Programming Languages
1 3 (2.80%) Java
1 3 (2.80%) JavaScript
2 1 (0.93%) PowerHouse
Qualifications
1 31 (28.97%) Degree
2 8 (7.48%) Microsoft Certification
3 6 (5.61%) MCP
4 5 (4.67%) HND
4 5 (4.67%) MCSE
5 4 (3.74%) MCITP
6 3 (2.80%) CCNA
6 3 (2.80%) Cisco Certification
6 3 (2.80%) A+ Certification
6 3 (2.80%) SC Cleared
6 3 (2.80%) Security Cleared
6 3 (2.80%) Network+ Certification
7 2 (1.87%) ITIL Certification
7 2 (1.87%) MCSA
8 1 (0.93%) CISSP
8 1 (0.93%) VMware Certified Professional (VCP)
8 1 (0.93%) MCDST
8 1 (0.93%) CCSA
8 1 (0.93%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 16 (14.95%) SLA
2 1 (0.93%) Sarbanes-Oxley
2 1 (0.93%) ISO/IEC 27001
System Software
1 57 (53.27%) Active Directory
2 18 (16.82%) VMware Infrastructure
3 5 (4.67%) Terminal Services
4 1 (0.93%) XenApp
4 1 (0.93%) XenDesktop
Systems Management
1 3 (2.80%) SCCM
Vendors
1 51 (47.66%) Microsoft
2 21 (19.63%) VMware
3 20 (18.69%) Apple
4 13 (12.15%) Cisco
5 10 (9.35%) Citrix
6 7 (6.54%) Red Hat
7 4 (3.74%) Remedy
7 4 (3.74%) SAP
8 3 (2.80%) Oracle
8 3 (2.80%) HP
9 1 (0.93%) Avaya
9 1 (0.93%) Genesys
9 1 (0.93%) Siemens
Milton Keynes, Buckinghamshire
Interact Consulting
Salary: 25-28k
Posted: 6 days ago
East Midlands
EMBS- People Transfer
Salary: £16k - 20k per year + Dep on experience
Posted: 6 days ago
Colchester
Recruitment Genius
Salary: £20000 - £25000 per annum
Posted: 21 days ago