The table below looks at the statistics for the Help Desk Support Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support Engineer in their job title over the 3 months to 24 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Nov 2014
Same period 2013 Same period 2012
Help Desk Support Engineer
Rank 829 829 837
Rank change year-on-year
0 +8
Permanent jobs requiring a Help Desk Support Engineer 46 39 42
As % of all permanent IT jobs located in England 0.043% 0.038% 0.039%
As % of the Job Titles category 0.046% 0.040% 0.041%
Number of salaries quoted 43 38 35
Average salary £24,000 £22,500 £24,000
Average salary % change year-on-year
+6.66% -6.25%
90% offered a salary of more than £17,200 £19,850 £18,500
10% offered a salary of more than £29,500 £25,300 £30,000
UK excluding London average salary £24,000 £22,500 £23,000
% change year-on-year
+6.66% -2.17%
Help Desk Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
100981 98008 102599
As % of all permanent IT jobs located in England 94.54% 94.70% 95.28%
Number of salaries quoted 84373 81527 88568
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Support Engineer Jobs Demand Trend in England

Help Desk Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Engineer across the England region.

Help Desk Support Engineer Salary Trend in England

Help Desk Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Support Engineer across the England region over the 3 months to 24 November 2014.

Help Desk Support Engineer Salary Histogram in England

Help Desk Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support Engineer within the England region over the 3 months to 24 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East 0 16 £23,500 +1.07% 1
London +20 11 £28,750 +47.43% 1
South West - 10 £24,000 - 1
East Midlands +12 4 £17,500 -2.77%
West Midlands -6 2 £20,250 -7.95%
East of England -32 2 £24,000 +3.78%
North West - 1 - -
Help Desk Support Engineer
UK

Help Desk Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 24 November 2014, IT jobs across the England region that cited Help Desk Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Engineer in their job title.

1 86 (92.47%) Windows
2 56 (60.22%) Active Directory
3 55 (59.14%) Microsoft
4 43 (46.24%) Windows Server 2003
5 40 (43.01%) MS Excel
6 38 (40.86%) Windows Server 2008
7 35 (37.63%) MS Office
8 31 (33.33%) Windows 7
9 29 (31.18%) MS Exchange
10 28 (30.11%) Firewall
11 26 (27.96%) VMware
12 25 (26.88%) Windows XP
12 25 (26.88%) Windows Server 2012
13 21 (22.58%) Degree
13 21 (22.58%) Windows Vista
14 19 (20.43%) SLA
15 18 (19.35%) TCP/IP
15 18 (19.35%) VPN
16 17 (18.28%) SQL Server
17 16 (17.20%) VMware Infrastructure
18 15 (16.13%) MS PowerPoint
18 15 (16.13%) Change Control
18 15 (16.13%) Windows 8
19 14 (15.05%) Service Management
19 14 (15.05%) Risk Management
20 12 (12.90%) Apple
20 12 (12.90%) ITIL
21 11 (11.83%) DNS
21 11 (11.83%) Client/Server
21 11 (11.83%) Disaster Recovery

Help Desk Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 24 November 2014, IT jobs across the England region that cited Help Desk Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 29 (31.18%) MS Exchange
2 6 (6.45%) Exchange Server 2007
3 5 (5.38%) Exchange Server 2013
4 4 (4.30%) Exchange Server 2010
5 3 (3.23%) Lync
6 2 (2.15%) Exchange Server 2003
6 2 (2.15%) IIS
7 1 (1.08%) SharePoint
7 1 (1.08%) Blackberry Enterprise Server
Applications
1 40 (43.01%) MS Excel
2 35 (37.63%) MS Office
3 15 (16.13%) MS PowerPoint
Cloud Services
1 2 (2.15%) Office 365
Communications & Networking
1 28 (30.11%) Firewall
2 18 (19.35%) TCP/IP
2 18 (19.35%) VPN
3 11 (11.83%) DNS
4 8 (8.60%) WAN
5 7 (7.53%) DHCP
6 6 (6.45%) LAN
7 4 (4.30%) Internet
8 3 (3.23%) VoIP
8 3 (3.23%) Wi-Fi
9 2 (2.15%) Wireless
9 2 (2.15%) NAS
9 2 (2.15%) ADSL
9 2 (2.15%) ISDN
9 2 (2.15%) SAN
10 1 (1.08%) PBX
Database & Business Intelligence
1 17 (18.28%) SQL Server
2 2 (2.15%) SQL Server 2000
General
1 7 (7.53%) Telecoms
2 4 (4.30%) Legal
Miscellaneous
1 11 (11.83%) Client/Server
1 11 (11.83%) Mathematics
2 4 (4.30%) Blackberry
3 1 (1.08%) Management Information System
3 1 (1.08%) SecurID
3 1 (1.08%) Kindle
3 1 (1.08%) Analytical Skills
Operating Systems
1 86 (92.47%) Windows
2 43 (46.24%) Windows Server 2003
3 38 (40.86%) Windows Server 2008
4 31 (33.33%) Windows 7
5 25 (26.88%) Windows Server 2012
5 25 (26.88%) Windows XP
6 21 (22.58%) Windows Vista
7 15 (16.13%) Windows 8
8 5 (5.38%) Apple iOS
8 5 (5.38%) UNIX
9 4 (4.30%) Linux
9 4 (4.30%) Windows 2000
10 1 (1.08%) Mac OS X
10 1 (1.08%) SUSE
10 1 (1.08%) Debian
10 1 (1.08%) Ubuntu
10 1 (1.08%) CentOS
10 1 (1.08%) Red Hat Enterprise Linux
Processes & Methodologies
1 15 (16.13%) Change Control
2 14 (15.05%) Service Management
2 14 (15.05%) Risk Management
3 12 (12.90%) ITIL
4 11 (11.83%) Disaster Recovery
5 5 (5.38%) Time Management
6 4 (4.30%) Mentoring
6 4 (4.30%) Project Management
7 3 (3.23%) Service Delivery
7 3 (3.23%) SIEM
7 3 (3.23%) Kalman Filter
8 2 (2.15%) Mobile Device Management
9 1 (1.08%) Information Assurance
9 1 (1.08%) Software Licensing
9 1 (1.08%) CRM
9 1 (1.08%) B2B
9 1 (1.08%) Information Security
9 1 (1.08%) Incident Management
Programming Languages
1 4 (4.30%) Java
1 4 (4.30%) JavaScript
2 1 (1.08%) SQL
Qualifications
1 21 (22.58%) Degree
2 10 (10.75%) Microsoft Certification
3 7 (7.53%) MCP
3 7 (7.53%) MCSE
4 5 (5.38%) HND
5 4 (4.30%) MCSA
5 4 (4.30%) ITIL Certification
6 3 (3.23%) CCSA
6 3 (3.23%) CISSP
6 3 (3.23%) MCITP
7 2 (2.15%) SC Cleared
7 2 (2.15%) Security Cleared
7 2 (2.15%) ITIL Foundation Certificate
7 2 (2.15%) Cisco Certification
7 2 (2.15%) VMware Certified Professional (VCP)
8 1 (1.08%) MCDST
8 1 (1.08%) CCNA
8 1 (1.08%) CCENT
Quality Assurance & Compliance
1 19 (20.43%) SLA
2 3 (3.23%) Sarbanes-Oxley
2 3 (3.23%) ISO/IEC 27001
3 1 (1.08%) ISO 9001
System Software
1 56 (60.22%) Active Directory
2 16 (17.20%) VMware Infrastructure
3 4 (4.30%) Hyper-V
4 3 (3.23%) Terminal Services
5 1 (1.08%) XenApp
5 1 (1.08%) XenDesktop
5 1 (1.08%) vSphere
Systems Management
1 1 (1.08%) McAfee ePO
Vendors
1 55 (59.14%) Microsoft
2 26 (27.96%) VMware
3 12 (12.90%) Apple
4 9 (9.68%) Cisco
5 6 (6.45%) Citrix
6 5 (5.38%) SAP
7 4 (4.30%) Oracle
8 2 (2.15%) Remedy
9 1 (1.08%) McAfee
9 1 (1.08%) Clearswift
9 1 (1.08%) Mitel
9 1 (1.08%) LANDesk
9 1 (1.08%) Bomgar
9 1 (1.08%) MobileIron
9 1 (1.08%) HP
9 1 (1.08%) Red Hat
9 1 (1.08%) CheckPoint
Camberley, Surrey
Heat Recruitment
Salary: From £23,000 to £30,000 per annum
Posted: 6 days ago
Chippenham, Wiltshire
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Salary: £21000 - £27000 per annum + ben+training
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Salary: £21,000-£23,000
Posted: 19 days ago