The statistics below represent IT jobs advertised across the England region that had Help Desk Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 6 December 2016 with a comparison to same period over 2 years.

3 months to
6 Dec 2016
Same period 2015 Same period 2014
Help Desk Support Engineer
Rank 824 838 851
Rank change year-on-year
+14 +13
Permanent jobs requiring a Help Desk Support Engineer 37 85 110
As % of all permanent IT jobs located in England 0.043% 0.085% 0.10%
As % of the Job Titles category 0.045% 0.088% 0.11%
Number of salaries quoted 35 76 105
Median salary £25,000 £24,000 £24,000
Median salary % change year-on-year
+4.16% -
90% offered a salary of more than £21,000 £20,000 £17,000
10% offered a salary of more than £35,000 £31,750 £30,000
UK excluding London median salary £25,000 £23,500 £23,500
% change year-on-year
+6.38% -
Help Desk Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
83086 96194 102645
As % of all permanent IT jobs located in England 96.50% 96.61% 96.58%
Number of salaries quoted 69540 81017 85644
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,500 £26,000
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Help Desk Support Engineer
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Help Desk Support Engineer in the job title.

Help Desk Support Engineer Jobs Demand Trend in England

Help Desk Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Engineer across the England region.

Help Desk Support Engineer Salary Trend in England

Help Desk Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Support Engineer across the England region over the 3 months to 6 December 2016.

Help Desk Support Engineer Salary Histogram in England

Help Desk Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support Engineer within the England region over the 3 months to 6 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +52 17 £25,250 +8.60% 1
London +56 8 £21,500 -27.11% 1
East of England +4 5 £23,000 -3.15%
North West -20 4 £25,000 +12.35% 2
Yorkshire +16 1 £25,000 -10.71%
South West +7 1 £22,500 +12.50%
West Midlands -23 1 £26,500 +32.50%
Help Desk Support Engineer
UK

Help Desk Support Engineer Skill Set
Top 30 Related IT Skills in England

For the 6 months to 6 December 2016, Help Desk Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Help Desk Support Engineer in the job title.

1 61 (81.33%) Windows
2 50 (66.67%) Active Directory
3 46 (61.33%) Microsoft
4 36 (48.00%) MS Office
5 27 (36.00%) MS Excel
6 22 (29.33%) WAN
7 21 (28.00%) MS Exchange
8 20 (26.67%) ITIL
9 19 (25.33%) DNS
9 19 (25.33%) Firewall
10 18 (24.00%) Windows Server
10 18 (24.00%) DHCP
11 17 (22.67%) Citrix
12 15 (20.00%) LAN
13 14 (18.67%) VoIP
13 14 (18.67%) Office 365
14 13 (17.33%) SharePoint
15 12 (16.00%) Linux
15 12 (16.00%) TCP/IP
15 12 (16.00%) Cisco
16 11 (14.67%) Windows XP
16 11 (14.67%) Windows 10
16 11 (14.67%) Windows 7
16 11 (14.67%) Windows 8
16 11 (14.67%) Exchange Server 2003
17 10 (13.33%) Amazon AWS
17 10 (13.33%) Cloud Computing
17 10 (13.33%) Telecoms
17 10 (13.33%) Web Services
17 10 (13.33%) Microsoft Certification

Help Desk Support Engineer Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (28.00%) MS Exchange
2 13 (17.33%) SharePoint
3 11 (14.67%) Exchange Server 2003
4 5 (6.67%) Exchange Server 2010
5 2 (2.67%) Exchange Server 2007
5 2 (2.67%) Skype for Business
6 1 (1.33%) Exchange Server 2013
6 1 (1.33%) IBM Notes
6 1 (1.33%) SharePoint 2010
6 1 (1.33%) SharePoint 2013
Applications
1 36 (48.00%) MS Office
2 27 (36.00%) MS Excel
3 2 (2.67%) MS Visio
4 1 (1.33%) MS PowerPoint
Business Applications
1 1 (1.33%) Dynamics CRM
1 1 (1.33%) SAP Oil and Gas
Cloud Services
1 14 (18.67%) Office 365
2 10 (13.33%) Amazon AWS
2 10 (13.33%) Cloud Computing
3 2 (2.67%) Adobe Creative Cloud
4 1 (1.33%) Azure Active Directory
4 1 (1.33%) Microsoft Azure
Communications & Networking
1 22 (29.33%) WAN
2 19 (25.33%) DNS
2 19 (25.33%) Firewall
3 18 (24.00%) DHCP
4 15 (20.00%) LAN
5 14 (18.67%) VoIP
6 12 (16.00%) TCP/IP
7 7 (9.33%) Internet
8 4 (5.33%) Wireless
9 3 (4.00%) PBX
9 3 (4.00%) VPN
10 2 (2.67%) Cisco IOS
11 1 (1.33%) ADSL
11 1 (1.33%) Kerberos
11 1 (1.33%) NAS
11 1 (1.33%) Network Security
11 1 (1.33%) Remote Desktop
11 1 (1.33%) SAN
11 1 (1.33%) SMTP
11 1 (1.33%) SSL
Database & Business Intelligence
1 8 (10.67%) SQL Server
2 3 (4.00%) SQL Server 2005
2 3 (4.00%) SQL Server 2008
3 2 (2.67%) Big Data
3 2 (2.67%) Ingres
3 2 (2.67%) RDBMS
3 2 (2.67%) Relational Database
Development Applications
1 2 (2.67%) Visual Studio
General
1 10 (13.33%) Telecoms
2 5 (6.67%) Marketing
3 4 (5.33%) Finance
3 4 (5.33%) Manufacturing
4 2 (2.67%) Local Government
5 1 (1.33%) Banking
5 1 (1.33%) Electronics
5 1 (1.33%) Retail
Libraries, Frameworks & Software Standards
1 10 (13.33%) Web Services
2 1 (1.33%) .NET
2 1 (1.33%) HTML
Miscellaneous
1 5 (6.67%) Blackberry
2 4 (5.33%) iPhone
2 4 (5.33%) Video Conferencing
3 3 (4.00%) Analytical Skills
3 3 (4.00%) Computer Science
3 3 (4.00%) iPad
3 3 (4.00%) Mathematics
4 2 (2.67%) Internet of Things
5 1 (1.33%) CCTV
5 1 (1.33%) Data Centre
5 1 (1.33%) PKI
5 1 (1.33%) Replication
Operating Systems
1 61 (81.33%) Windows
2 18 (24.00%) Windows Server
3 12 (16.00%) Linux
4 11 (14.67%) Windows 10
4 11 (14.67%) Windows 7
4 11 (14.67%) Windows 8
4 11 (14.67%) Windows XP
5 9 (12.00%) Windows Server 2008
6 5 (6.67%) Windows Server 2003
7 4 (5.33%) Mac OS X
7 4 (5.33%) Windows Server 2012
8 3 (4.00%) Mac OS
8 3 (4.00%) Unix
8 3 (4.00%) Windows Phone
9 1 (1.33%) Android
9 1 (1.33%) VMS
Processes & Methodologies
1 20 (26.67%) ITIL
2 4 (5.33%) E-Commerce
2 4 (5.33%) Mobile Device Management
3 3 (4.00%) CRM
3 3 (4.00%) Problem Management
3 3 (4.00%) Validation
3 3 (4.00%) WFM
4 2 (2.67%) Data Protection
4 2 (2.67%) Migration
5 1 (1.33%) Data Migration
5 1 (1.33%) Digital Marketing
5 1 (1.33%) ERP
5 1 (1.33%) High Availability
5 1 (1.33%) Incident Management
5 1 (1.33%) Line Management
5 1 (1.33%) Network Monitoring
5 1 (1.33%) Performance Improvement
5 1 (1.33%) Programme Management
5 1 (1.33%) Server Building
5 1 (1.33%) Web Development
Programming Languages
1 7 (9.33%) SQL
2 1 (1.33%) C
2 1 (1.33%) Java
2 1 (1.33%) JavaScript
2 1 (1.33%) VB
Qualifications
1 10 (13.33%) Microsoft Certification
2 6 (8.00%) Degree
3 4 (5.33%) MCSE
3 4 (5.33%) MCTS
4 3 (4.00%) MCP
4 3 (4.00%) MCSA
5 1 (1.33%) A+ Certification
5 1 (1.33%) CCNA
5 1 (1.33%) Cisco Certification
5 1 (1.33%) DBS Check
5 1 (1.33%) HNC
5 1 (1.33%) MCDST
5 1 (1.33%) Network+ Certification
5 1 (1.33%) SC Cleared
5 1 (1.33%) Security Cleared
Quality Assurance & Compliance
1 5 (6.67%) SLA
2 1 (1.33%) COBIT
System Software
1 50 (66.67%) Active Directory
2 4 (5.33%) XenApp
3 3 (4.00%) Hyper-V
4 2 (2.67%) Terminal Services
4 2 (2.67%) VMware Infrastructure
Systems Management
1 3 (4.00%) Backup Exec
2 2 (2.67%) Casper Suite
3 1 (1.33%) Microsoft Data Protection Manager
3 1 (1.33%) Nagios
3 1 (1.33%) SCCM
3 1 (1.33%) SCOM
Vendors
1 46 (61.33%) Microsoft
2 17 (22.67%) Citrix
3 12 (16.00%) Cisco
4 5 (6.67%) VMware
5 4 (5.33%) Dell
5 4 (5.33%) IBM
6 3 (4.00%) HP
6 3 (4.00%) Kaspersky
6 3 (4.00%) Veeam
6 3 (4.00%) Xerox
7 2 (2.67%) Adobe
7 2 (2.67%) Apple
7 2 (2.67%) Juniper
8 1 (1.33%) Avaya
8 1 (1.33%) CheckPoint
8 1 (1.33%) Fortinet
8 1 (1.33%) Sage
8 1 (1.33%) SAP
8 1 (1.33%) ServiceNow
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