The statistics below represent IT jobs advertised across the England region that had Help Desk Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 February 2017 with a comparison to same period over 2 years.

3 months to
28 Feb 2017
Same period 2016 Same period 2015
Help Desk Support Engineer
UK / England
Rank 807 862 834
Rank change year-on-year
+55 -28
Permanent jobs requiring a Help Desk Support Engineer 32 64 90
As % of all permanent IT jobs located in England 0.040% 0.068% 0.091%
As % of the Job Titles category 0.042% 0.070% 0.094%
Number of salaries quoted 31 58 86
Median salary £24,000 £23,000 £24,000
Median salary % change year-on-year
+4.34% -4.16%
90% offered a salary of more than £20,000 £18,450 £19,000
10% offered a salary of more than £35,000 £35,000 £30,500
UK excluding London median salary £24,000 £22,500 £23,500
% change year-on-year
+6.66% -4.25%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
76158 91202 95401
As % of all permanent IT jobs located in England 96.31% 96.47% 96.73%
Number of salaries quoted 63631 77193 79218
Median salary £47,000 £45,000 £45,000
Median salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Help Desk Support Engineer
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Help Desk Support Engineer in the job title.

Help Desk Support Engineer Jobs Demand Trend in England

Help Desk Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Engineer across the England region.

Help Desk Support Engineer Salary Trend in England

Help Desk Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Support Engineer across the England region over the 3 months to 28 February 2017.

Help Desk Support Engineer Salary Histogram in England

Help Desk Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support Engineer within the England region over the 3 months to 28 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
East of England +39 14 £24,000 +5.49%
South East +42 10 £22,750 +1.11% 3
London +31 6 £35,000 +20.68% 1
West Midlands +30 1 £25,000 -
North West -17 1 £24,000 +6.66%
Help Desk Support Engineer
UK

Help Desk Support Engineer Skill Set
Top 30 Related IT Skills in England

For the 6 months to 28 February 2017, Help Desk Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Help Desk Support Engineer in the job title.

1 62 (88.57%) Windows
2 48 (68.57%) Active Directory
3 38 (54.29%) Microsoft
4 35 (50.00%) MS Office
5 25 (35.71%) MS Excel
5 25 (35.71%) Windows Server
6 20 (28.57%) Windows 7
7 19 (27.14%) MS Exchange
8 17 (24.29%) WAN
8 17 (24.29%) Microsoft Certification
9 16 (22.86%) DHCP
9 16 (22.86%) DNS
10 15 (21.43%) Office 365
11 14 (20.00%) ITIL
11 14 (20.00%) Firewall
12 13 (18.57%) Windows 10
13 12 (17.14%) Telecoms
13 12 (17.14%) LAN
13 12 (17.14%) SharePoint
13 12 (17.14%) Cisco
13 12 (17.14%) Citrix
14 11 (15.71%) TCP/IP
14 11 (15.71%) MCSE
15 10 (14.29%) Linux
15 10 (14.29%) Windows XP
15 10 (14.29%) Windows 8
16 9 (12.86%) Windows Server 2008
16 9 (12.86%) Finance
17 8 (11.43%) MCSA
17 8 (11.43%) SQL Server

Help Desk Support Engineer Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (27.14%) MS Exchange
2 12 (17.14%) SharePoint
3 6 (8.57%) Exchange Server 2003
4 5 (7.14%) Exchange Server 2010
5 3 (4.29%) SharePoint 2013
5 3 (4.29%) Skype for Business
6 1 (1.43%) Blackberry Enterprise Server
6 1 (1.43%) Exchange Server 2013
6 1 (1.43%) SharePoint 2010
Applications
1 35 (50.00%) MS Office
2 25 (35.71%) MS Excel
3 3 (4.29%) MS PowerPoint
4 2 (2.86%) MS Visio
Business Applications
1 1 (1.43%) Dynamics CRM
Cloud Services
1 15 (21.43%) Office 365
2 8 (11.43%) Cloud Computing
3 3 (4.29%) Amazon AWS
4 2 (2.86%) Adobe Creative Cloud
4 2 (2.86%) G Suite
5 1 (1.43%) Azure Active Directory
5 1 (1.43%) Microsoft Azure
Communications & Networking
1 17 (24.29%) WAN
2 16 (22.86%) DHCP
2 16 (22.86%) DNS
3 14 (20.00%) Firewall
4 12 (17.14%) LAN
5 11 (15.71%) TCP/IP
6 7 (10.00%) VoIP
7 4 (5.71%) Internet
8 3 (4.29%) PBX
8 3 (4.29%) VPN
8 3 (4.29%) Wireless
9 2 (2.86%) Cisco IOS
9 2 (2.86%) Remote Desktop
10 1 (1.43%) Kerberos
10 1 (1.43%) MPLS
10 1 (1.43%) NetScaler
10 1 (1.43%) Network Security
10 1 (1.43%) SSL
10 1 (1.43%) VLAN
10 1 (1.43%) Wi-Fi
Database & Business Intelligence
1 8 (11.43%) SQL Server
2 3 (4.29%) SQL Server 2005
2 3 (4.29%) SQL Server 2008
3 2 (2.86%) Big Data
Development Applications
1 2 (2.86%) Visual Studio
General
1 12 (17.14%) Telecoms
2 9 (12.86%) Finance
3 3 (4.29%) Manufacturing
4 2 (2.86%) Banking
4 2 (2.86%) Marketing
5 1 (1.43%) Back Office
5 1 (1.43%) French Language
5 1 (1.43%) German Language
5 1 (1.43%) Retail
Libraries, Frameworks & Software Standards
1 3 (4.29%) Web Services
2 1 (1.43%) .NET
2 1 (1.43%) HTML
Miscellaneous
1 5 (7.14%) Analytical Skills
1 5 (7.14%) Driving Licence
1 5 (7.14%) iPhone
2 4 (5.71%) iPad
3 3 (4.29%) Blackberry
3 3 (4.29%) Data Centre
3 3 (4.29%) Hedge funds
3 3 (4.29%) Video Conferencing
4 2 (2.86%) Internet of Things
5 1 (1.43%) CCTV
5 1 (1.43%) Computer Science
5 1 (1.43%) EPoS
5 1 (1.43%) PKI
5 1 (1.43%) Replication
Operating Systems
1 62 (88.57%) Windows
2 25 (35.71%) Windows Server
3 20 (28.57%) Windows 7
4 13 (18.57%) Windows 10
5 10 (14.29%) Linux
5 10 (14.29%) Windows 8
5 10 (14.29%) Windows XP
6 9 (12.86%) Windows Server 2008
7 7 (10.00%) Windows Server 2012
8 6 (8.57%) Mac OS X
9 5 (7.14%) Windows Server 2003
10 3 (4.29%) Windows Phone
11 2 (2.86%) Android
11 2 (2.86%) Apple iOS
12 1 (1.43%) Mac OS
12 1 (1.43%) Unix
Processes & Methodologies
1 14 (20.00%) ITIL
2 4 (5.71%) Problem Management
2 4 (5.71%) Validation
2 4 (5.71%) WFM
3 3 (4.29%) CRM
3 3 (4.29%) Mathematics
3 3 (4.29%) Mobile Device Management
4 2 (2.86%) E-Commerce
4 2 (2.86%) Knowledge Management
4 2 (2.86%) Migration
4 2 (2.86%) Network Management
4 2 (2.86%) Time Management
5 1 (1.43%) Data Migration
5 1 (1.43%) High Availability
5 1 (1.43%) Incident Management
5 1 (1.43%) Line Management
5 1 (1.43%) Network Monitoring
5 1 (1.43%) Performance Improvement
5 1 (1.43%) Service Management
Programming Languages
1 6 (8.57%) SQL
2 2 (2.86%) C
3 1 (1.43%) JavaScript
Qualifications
1 17 (24.29%) Microsoft Certification
2 11 (15.71%) MCSE
3 8 (11.43%) MCSA
4 7 (10.00%) MCP
5 6 (8.57%) SC Cleared
5 6 (8.57%) Security Cleared
6 5 (7.14%) Degree
6 5 (7.14%) MCTS
7 2 (2.86%) A+ Certification
7 2 (2.86%) CCNA
7 2 (2.86%) Cisco Certification
7 2 (2.86%) Network+ Certification
8 1 (1.43%) HNC
Quality Assurance & Compliance
1 7 (10.00%) SLA
2 2 (2.86%) COBIT
System Software
1 48 (68.57%) Active Directory
2 5 (7.14%) Hyper-V
3 1 (1.43%) VMware Infrastructure
3 1 (1.43%) vSphere
3 1 (1.43%) XenApp
3 1 (1.43%) XenDesktop
Systems Management
1 3 (4.29%) Backup Exec
2 2 (2.86%) Jamf Pro
2 2 (2.86%) SCCM
3 1 (1.43%) Microsoft Data Protection Manager
3 1 (1.43%) SCOM
3 1 (1.43%) XenMobile
Vendors
1 38 (54.29%) Microsoft
2 12 (17.14%) Cisco
2 12 (17.14%) Citrix
3 4 (5.71%) Dell
4 3 (4.29%) HP
4 3 (4.29%) IBM
4 3 (4.29%) Kaspersky
4 3 (4.29%) Veeam
4 3 (4.29%) VMware
4 3 (4.29%) Xerox
5 2 (2.86%) Adobe
5 2 (2.86%) Google
5 2 (2.86%) Sage
5 2 (2.86%) ServiceNow
6 1 (1.43%) Apple
6 1 (1.43%) Avaya
6 1 (1.43%) Bloomberg
6 1 (1.43%) CheckPoint
6 1 (1.43%) Juniper
6 1 (1.43%) Reuters
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