The statistics below represent IT jobs advertised across the England region that had Help Desk Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 September 2016 with a comparison to same period over 2 years.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
Help Desk Support Engineer
Rank 854 842 851
Rank change year-on-year
-12 +9
Permanent jobs requiring a Help Desk Support Engineer 33 87 98
As % of all permanent IT jobs located in England 0.037% 0.086% 0.092%
As % of the Job Titles category 0.038% 0.089% 0.095%
Number of salaries quoted 32 82 96
Median salary £23,000 £24,000 £22,500
Median salary % change year-on-year
-4.16% +6.66%
90% offered a salary of more than £21,550 £18,500 £17,500
10% offered a salary of more than £34,700 £29,500 £27,150
UK excluding London median salary £23,000 £22,500 £22,500
% change year-on-year
+2.22% -
Help Desk Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
86678 97318 103001
As % of all permanent IT jobs located in England 96.30% 96.27% 96.41%
Number of salaries quoted 73134 81865 84100
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £69,000 £70,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Help Desk Support Engineer
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Help Desk Support Engineer in the job title.

Help Desk Support Engineer Jobs Demand Trend in England

Help Desk Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Engineer across the England region.

Help Desk Support Engineer Salary Trend in England

Help Desk Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Support Engineer across the England region over the 3 months to 26 September 2016.

Help Desk Support Engineer Salary Histogram in England

Help Desk Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support Engineer within the England region over the 3 months to 26 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +28 12 £22,750 -12.50%
South East +23 9 £25,000 +13.63% 2
East of England +13 6 £23,000 -4.16% 3
East Midlands +19 2 £21,500 +26.47%
South West -13 2 £21,250 -3.40% 2
Yorkshire +17 1 £20,500 -14.58%
North West +10 1 £24,000 +14.28%
Help Desk Support Engineer
UK

Help Desk Support Engineer Skill Set
Top 30 Related IT Skills in England

For the 6 months to 26 September 2016, Help Desk Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Help Desk Support Engineer in the job title.

1 54 (68.35%) Windows
2 49 (62.03%) Active Directory
3 42 (53.16%) Microsoft
4 29 (36.71%) MS Excel
5 27 (34.18%) MS Office
6 26 (32.91%) WAN
7 24 (30.38%) DNS
7 24 (30.38%) Citrix
7 24 (30.38%) DHCP
8 21 (26.58%) ITIL
9 20 (25.32%) TCP/IP
10 16 (20.25%) LAN
11 14 (17.72%) Firewall
12 13 (16.46%) VoIP
12 13 (16.46%) Blackberry
13 12 (15.19%) MS Exchange
14 11 (13.92%) XenApp
14 11 (13.92%) Office 365
15 10 (12.66%) SharePoint
16 9 (11.39%) SQL
16 9 (11.39%) VMware
16 9 (11.39%) Windows 7
16 9 (11.39%) Android
16 9 (11.39%) Degree
16 9 (11.39%) SCCM
17 8 (10.13%) iPhone
17 8 (10.13%) Amazon AWS
17 8 (10.13%) Windows Server
17 8 (10.13%) Windows 10
17 8 (10.13%) Mobile Device Management

Help Desk Support Engineer Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (15.19%) MS Exchange
2 10 (12.66%) SharePoint
3 6 (7.59%) Exchange Server 2003
4 3 (3.80%) IBM Notes
5 2 (2.53%) Exchange Server 2007
6 1 (1.27%) Blackberry Enterprise Server
6 1 (1.27%) Skype for Business
Applications
1 29 (36.71%) MS Excel
2 27 (34.18%) MS Office
3 3 (3.80%) MS PowerPoint
4 1 (1.27%) InfoPath
4 1 (1.27%) MS Visio
Business Applications
1 1 (1.27%) Dynamics CRM
1 1 (1.27%) SAP Oil and Gas
Cloud Services
1 11 (13.92%) Office 365
2 8 (10.13%) Amazon AWS
3 7 (8.86%) Cloud Computing
4 1 (1.27%) Adobe Creative Cloud
4 1 (1.27%) Microsoft Azure
Communications & Networking
1 26 (32.91%) WAN
2 24 (30.38%) DHCP
2 24 (30.38%) DNS
3 20 (25.32%) TCP/IP
4 16 (20.25%) LAN
5 14 (17.72%) Firewall
6 13 (16.46%) VoIP
7 6 (7.59%) Internet
8 2 (2.53%) ADSL
8 2 (2.53%) NAS
8 2 (2.53%) SAN
8 2 (2.53%) VPN
8 2 (2.53%) Wireless
9 1 (1.27%) Broadband
9 1 (1.27%) Cisco IOS
9 1 (1.27%) IP Telephony
9 1 (1.27%) SMTP
Database & Business Intelligence
1 4 (5.06%) SQL Server
2 2 (2.53%) Ingres
2 2 (2.53%) RDBMS
2 2 (2.53%) Relational Database
3 1 (1.27%) Big Data
Development Applications
1 1 (1.27%) Visual Studio
General
1 7 (8.86%) Finance
2 5 (6.33%) Banking
3 4 (5.06%) Marketing
4 3 (3.80%) Telecoms
5 2 (2.53%) Local Government
6 1 (1.27%) Electronics
6 1 (1.27%) Manufacturing
6 1 (1.27%) Retail
Libraries, Frameworks & Software Standards
1 7 (8.86%) Web Services
2 1 (1.27%) .NET
Miscellaneous
1 13 (16.46%) Blackberry
2 8 (10.13%) iPhone
3 5 (6.33%) Computer Science
3 5 (6.33%) Fat Client
3 5 (6.33%) Thin Client
4 4 (5.06%) Analytical Skills
5 2 (2.53%) CCTV
5 2 (2.53%) Mathematics
6 1 (1.27%) Client/Server
6 1 (1.27%) Data Centre
6 1 (1.27%) Internet of Things
6 1 (1.27%) Video Conferencing
Operating Systems
1 54 (68.35%) Windows
2 9 (11.39%) Android
2 9 (11.39%) Windows 7
3 8 (10.13%) Linux
3 8 (10.13%) Windows 10
3 8 (10.13%) Windows Server
4 7 (8.86%) Windows 8
5 6 (7.59%) Windows Server 2008
5 6 (7.59%) Windows XP
6 5 (6.33%) Windows Server 2012
7 4 (5.06%) Mac OS X
8 3 (3.80%) Mac OS
9 2 (2.53%) Unix
10 1 (1.27%) Apple iOS
10 1 (1.27%) VMS
10 1 (1.27%) Windows Server 2003
10 1 (1.27%) Windows Vista
Processes & Methodologies
1 21 (26.58%) ITIL
2 8 (10.13%) Mobile Device Management
3 5 (6.33%) Business Intelligence
4 3 (3.80%) E-Commerce
4 3 (3.80%) Line Management
4 3 (3.80%) Web Development
5 2 (2.53%) CRM
5 2 (2.53%) Data Protection
5 2 (2.53%) ERP
5 2 (2.53%) Migration
5 2 (2.53%) Project Planning
6 1 (1.27%) Data Migration
6 1 (1.27%) Digital Marketing
6 1 (1.27%) High Availability
6 1 (1.27%) Incident Management
6 1 (1.27%) Problem Management
6 1 (1.27%) Programme Management
6 1 (1.27%) Service Management
6 1 (1.27%) Validation
6 1 (1.27%) WFM
Programming Languages
1 9 (11.39%) SQL
2 4 (5.06%) Java
3 3 (3.80%) VB
4 1 (1.27%) C
Qualifications
1 9 (11.39%) Degree
2 6 (7.59%) Microsoft Certification
3 4 (5.06%) Citrix Certification
3 4 (5.06%) MCP
3 4 (5.06%) MCSE
4 3 (3.80%) CCNA
4 3 (3.80%) Cisco Certification
5 2 (2.53%) DBS Check
5 2 (2.53%) MCITP
5 2 (2.53%) MCSA
5 2 (2.53%) MCTS
6 1 (1.27%) A+ Certification
6 1 (1.27%) GNVQ
6 1 (1.27%) MCDST
6 1 (1.27%) Network+ Certification
6 1 (1.27%) SC Cleared
6 1 (1.27%) Security Cleared
Quality Assurance & Compliance
1 3 (3.80%) SLA
System Software
1 49 (62.03%) Active Directory
2 11 (13.92%) XenApp
3 5 (6.33%) VMware Infrastructure
4 3 (3.80%) Hyper-V
5 2 (2.53%) Citrix Presentation Server
5 2 (2.53%) Terminal Services
5 2 (2.53%) XenDesktop
6 1 (1.27%) vSphere
Systems Management
1 9 (11.39%) SCCM
2 3 (3.80%) Microsoft Intune
3 1 (1.27%) Casper Suite
3 1 (1.27%) Microsoft Data Protection Manager
3 1 (1.27%) Nagios
3 1 (1.27%) SCOM
Vendors
1 42 (53.16%) Microsoft
2 24 (30.38%) Citrix
3 9 (11.39%) VMware
4 3 (3.80%) Cisco
4 3 (3.80%) IBM
5 1 (1.27%) Acronis
5 1 (1.27%) Adobe
5 1 (1.27%) Apple
5 1 (1.27%) Bloomberg
5 1 (1.27%) FactSet
5 1 (1.27%) Fidessa
5 1 (1.27%) Juniper
5 1 (1.27%) Reuters
5 1 (1.27%) Sage
5 1 (1.27%) SAP
5 1 (1.27%) Symantec
Basildon, Essex
Nanotek Limited
Salary: From £18,000 to £22,000 per annum
Posted: 4 days ago
Potters Bar, Hertfordshire
Sphere IT
Salary: From £18,500 to £26,000 per annum plus benefits and training
Posted: 3 days ago
Basildon, Essex
Online Resourcing
Salary: From £20,000 to £25,000 per annum £20,000 - £25,000 per annum dependin
Posted: 3 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £18000 - £23000 per annum + Excellent Benefits
Posted: 4 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £32,000 per annum + Bonus + Benefits + Career Progression
Posted: 6 days ago
Epsom
Client Server
Salary: £20k to £30k + bonus + benefits
Posted: 14 days ago