The statistics below represent IT jobs advertised across the England region that had Help Desk Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 August 2016 with a comparison to same period over 2 years.

3 months to
30 Aug 2016
Same period 2015 Same period 2014
Help Desk Support Engineer
Rank 859 850 863
Rank change year-on-year
-9 +13
Permanent jobs requiring a Help Desk Support Engineer 37 80 97
As % of all permanent IT jobs located in England 0.040% 0.080% 0.091%
As % of the Job Titles category 0.042% 0.083% 0.094%
Number of salaries quoted 36 72 93
Median salary £23,000 £24,000 £23,000
Median salary % change year-on-year
-4.16% +4.34%
90% offered a salary of more than £22,000 £18,500 £18,150
10% offered a salary of more than £35,000 £30,250 £27,500
UK excluding London median salary £23,000 £22,500 £23,000
% change year-on-year
+2.22% -2.17%
Help Desk Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
88317 96662 103275
As % of all permanent IT jobs located in England 96.36% 96.21% 96.43%
Number of salaries quoted 75019 81021 84081
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,000 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Help Desk Support Engineer
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Help Desk Support Engineer in the job title.

Help Desk Support Engineer Jobs Demand Trend in England

Help Desk Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Engineer across the England region.

Help Desk Support Engineer Salary Trend in England

Help Desk Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Support Engineer across the England region over the 3 months to 30 August 2016.

Help Desk Support Engineer Salary Histogram in England

Help Desk Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support Engineer within the England region over the 3 months to 30 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +10 13 £35,000 +45.83% 4
London +28 10 £23,000 -11.53%
East of England +25 8 £23,000 +2.22%
South West +3 4 £24,250 +10.22% 1
East Midlands +7 2 £21,500 +65.38%
Help Desk Support Engineer
UK

Help Desk Support Engineer Skill Set
Top 30 Related IT Skills in England

For the 6 months to 30 August 2016, Help Desk Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Help Desk Support Engineer in the job title.

1 64 (68.82%) Windows
2 61 (65.59%) Active Directory
3 52 (55.91%) Microsoft
4 36 (38.71%) MS Office
5 35 (37.63%) MS Excel
6 31 (33.33%) Citrix
7 29 (31.18%) DNS
8 28 (30.11%) WAN
9 27 (29.03%) DHCP
10 25 (26.88%) TCP/IP
10 25 (26.88%) ITIL
11 19 (20.43%) Windows 7
12 18 (19.35%) LAN
13 16 (17.20%) MS Exchange
13 16 (17.20%) XenApp
13 16 (17.20%) SCCM
14 15 (16.13%) VoIP
15 14 (15.05%) Firewall
16 12 (12.90%) Blackberry
17 11 (11.83%) SharePoint
17 11 (11.83%) Office 365
17 11 (11.83%) Windows 8
18 10 (10.75%) Windows 10
18 10 (10.75%) Windows Server 2008
18 10 (10.75%) Degree
18 10 (10.75%) VMware
19 9 (9.68%) Finance
19 9 (9.68%) Business Intelligence
19 9 (9.68%) Android
19 9 (9.68%) Windows Server 2012

Help Desk Support Engineer Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (17.20%) MS Exchange
2 11 (11.83%) SharePoint
3 5 (5.38%) Exchange Server 2003
4 3 (3.23%) Exchange Server 2007
4 3 (3.23%) IBM Notes
5 2 (2.15%) Skype for Business
6 1 (1.08%) Blackberry Enterprise Server
6 1 (1.08%) Exchange Server 2010
6 1 (1.08%) Exchange Server 2013
Applications
1 36 (38.71%) MS Office
2 35 (37.63%) MS Excel
3 5 (5.38%) MS PowerPoint
4 2 (2.15%) InfoPath
5 1 (1.08%) MS Visio
Business Applications
1 2 (2.15%) Oracle Applications
2 1 (1.08%) SAP Oil and Gas
Cloud Services
1 11 (11.83%) Office 365
2 8 (8.60%) Amazon AWS
3 7 (7.53%) Cloud Computing
4 1 (1.08%) Adobe Creative Cloud
4 1 (1.08%) Microsoft Azure
Communications & Networking
1 29 (31.18%) DNS
2 28 (30.11%) WAN
3 27 (29.03%) DHCP
4 25 (26.88%) TCP/IP
5 18 (19.35%) LAN
6 15 (16.13%) VoIP
7 14 (15.05%) Firewall
8 7 (7.53%) Internet
9 3 (3.23%) ADSL
9 3 (3.23%) NAS
9 3 (3.23%) SAN
10 2 (2.15%) SMTP
10 2 (2.15%) VPN
10 2 (2.15%) Wireless
11 1 (1.08%) Broadband
11 1 (1.08%) Cisco IOS
11 1 (1.08%) IP Telephony
11 1 (1.08%) Skype
11 1 (1.08%) Wi-Fi
Database & Business Intelligence
1 3 (3.23%) SQL Server
2 2 (2.15%) Ingres
2 2 (2.15%) RDBMS
2 2 (2.15%) Relational Database
3 1 (1.08%) Big Data
Development Applications
1 1 (1.08%) Visual Studio
General
1 9 (9.68%) Finance
2 7 (7.53%) Banking
3 4 (4.30%) Marketing
4 2 (2.15%) Local Government
4 2 (2.15%) Telecoms
5 1 (1.08%) Electronics
5 1 (1.08%) French Language
5 1 (1.08%) Manufacturing
5 1 (1.08%) Retail
Libraries, Frameworks & Software Standards
1 7 (7.53%) Web Services
Miscellaneous
1 12 (12.90%) Blackberry
2 8 (8.60%) Fat Client
2 8 (8.60%) iPhone
2 8 (8.60%) Thin Client
3 5 (5.38%) Analytical Skills
4 4 (4.30%) Computer Science
5 2 (2.15%) Client/Server
5 2 (2.15%) Driving Licence
5 2 (2.15%) Mathematics
5 2 (2.15%) Video Conferencing
6 1 (1.08%) CCTV
6 1 (1.08%) Data Centre
6 1 (1.08%) Internet of Things
6 1 (1.08%) PDA
Operating Systems
1 64 (68.82%) Windows
2 19 (20.43%) Windows 7
3 11 (11.83%) Windows 8
4 10 (10.75%) Windows 10
4 10 (10.75%) Windows Server 2008
5 9 (9.68%) Android
5 9 (9.68%) Windows Server 2012
6 8 (8.60%) Linux
6 8 (8.60%) Windows XP
7 7 (7.53%) Windows Server
8 5 (5.38%) Mac OS X
9 3 (3.23%) Windows Server 2003
10 2 (2.15%) Apple iOS
10 2 (2.15%) Mac OS
10 2 (2.15%) Unix
11 1 (1.08%) VMS
11 1 (1.08%) Windows Vista
Processes & Methodologies
1 25 (26.88%) ITIL
2 9 (9.68%) Business Intelligence
3 8 (8.60%) Mobile Device Management
4 4 (4.30%) Project Planning
5 3 (3.23%) Line Management
5 3 (3.23%) Migration
5 3 (3.23%) Web Development
6 2 (2.15%) Data Protection
6 2 (2.15%) E-Commerce
6 2 (2.15%) ERP
6 2 (2.15%) ITSM
7 1 (1.08%) Asset Management
7 1 (1.08%) CRM
7 1 (1.08%) Digital Marketing
7 1 (1.08%) Incident Management
7 1 (1.08%) Programme Management
7 1 (1.08%) Server Building
7 1 (1.08%) Service Management
Programming Languages
1 8 (8.60%) SQL
2 4 (4.30%) Java
3 3 (3.23%) VB
4 1 (1.08%) C
Qualifications
1 10 (10.75%) Degree
2 7 (7.53%) Citrix Certification
3 5 (5.38%) CCNA
3 5 (5.38%) Cisco Certification
3 5 (5.38%) Microsoft Certification
4 3 (3.23%) MCP
5 2 (2.15%) DBS Check
5 2 (2.15%) MCITP
5 2 (2.15%) MCSA
5 2 (2.15%) MCSE
6 1 (1.08%) A+ Certification
6 1 (1.08%) GNVQ
6 1 (1.08%) ITIL Certification
6 1 (1.08%) MCDST
6 1 (1.08%) MOS
6 1 (1.08%) Network+ Certification
6 1 (1.08%) SC Cleared
6 1 (1.08%) Security Cleared
Quality Assurance & Compliance
1 1 (1.08%) SLA
System Software
1 61 (65.59%) Active Directory
2 16 (17.20%) XenApp
3 7 (7.53%) VMware Infrastructure
4 4 (4.30%) Citrix Presentation Server
4 4 (4.30%) XenDesktop
5 2 (2.15%) Hyper-V
5 2 (2.15%) Terminal Services
6 1 (1.08%) vSphere
Systems Management
1 16 (17.20%) SCCM
2 3 (3.23%) Microsoft Intune
3 1 (1.08%) Casper Suite
3 1 (1.08%) Nagios
3 1 (1.08%) SCSM
3 1 (1.08%) SCVMM
Vendors
1 52 (55.91%) Microsoft
2 31 (33.33%) Citrix
3 10 (10.75%) VMware
4 5 (5.38%) Cisco
5 3 (3.23%) Apple
5 3 (3.23%) IBM
6 2 (2.15%) Oracle
6 2 (2.15%) SAP
7 1 (1.08%) Acronis
7 1 (1.08%) Adobe
7 1 (1.08%) Bloomberg
7 1 (1.08%) CommVault
7 1 (1.08%) Dell
7 1 (1.08%) Fidessa
7 1 (1.08%) HP
7 1 (1.08%) Juniper
7 1 (1.08%) Reuters
7 1 (1.08%) Sage
7 1 (1.08%) SolarWinds
7 1 (1.08%) Symantec
Thames Ditton, Surrey
Go IT Recruitment Ltd
Salary: From £18,000 to £20,000 per annum + excellent training & benefits
Posted: 14 hours ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £32,000 per annum + Bonus + Benefits + Career Progression
Posted: 9 hours ago
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Salary: From £20,000 to £22,000 per annum
Posted: 7 days ago
Bristol, Avon
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Salary: £18000 - £24000 per annum + Excellent Benefits
Posted: 4 days ago
Epsom
Client Server
Salary: £25k to £28k + benefits
Posted: 8 days ago