The table below looks at the statistics for the Help Desk Support Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support Engineer in their job title over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Help Desk Support Engineer
Rank 841 815 821
Rank change year-on-year
-26 +6
Permanent jobs requiring a Help Desk Support Engineer 39 42 53
As % of all permanent IT jobs located in England 0.037% 0.042% 0.048%
As % of the Job Titles category 0.039% 0.044% 0.051%
Number of salaries quoted 39 39 48
Average salary £23,000 £23,000 £22,000
Average salary % change year-on-year
- +4.54%
90% offered a salary of more than £17,500 £18,800 £18,400
10% offered a salary of more than £27,000 £25,000 £28,000
UK excluding London average salary £23,000 £23,000 £22,000
% change year-on-year
- +4.54%
Help Desk Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
99490 94619 104632
As % of all permanent IT jobs located in England 94.45% 94.32% 95.30%
Number of salaries quoted 81521 79375 89786
Average salary £45,000 £44,000 £42,500
Average salary % change year-on-year
+2.27% +3.52%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Support Engineer Jobs Demand Trend in England

Help Desk Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Engineer across the England region.

Help Desk Support Engineer Salary Trend in England

Help Desk Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Support Engineer across the England region over the 3 months to 1 October 2014.

Help Desk Support Engineer Salary Histogram in England

Help Desk Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support Engineer within the England region over the 3 months to 1 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -1 15 £21,000 -12.50%
South West -7 11 £27,000 +8.00%
East Midlands -7 5 £18,000 -5.26%
London -7 3 £22,500 +2.78%
Yorkshire - 3 £24,000 - 2
East of England -11 2 £24,000 +3.22% 1
Help Desk Support Engineer
UK

Help Desk Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 1 October 2014, IT jobs across the England region that cited Help Desk Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Engineer in their job title.

1 96 (95.05%) Windows
2 55 (54.46%) Active Directory
3 48 (47.52%) Microsoft
4 38 (37.62%) MS Excel
4 38 (37.62%) MS Office
4 38 (37.62%) Windows 7
5 35 (34.65%) MS Exchange
6 33 (32.67%) Windows Server 2003
7 32 (31.68%) Windows Server 2008
8 30 (29.70%) Degree
9 28 (27.72%) Windows XP
10 26 (25.74%) TCP/IP
11 22 (21.78%) VMware
12 21 (20.79%) Windows Server 2012
13 20 (19.80%) Firewall
13 20 (19.80%) Windows Vista
14 19 (18.81%) VMware Infrastructure
15 18 (17.82%) Apple
15 18 (17.82%) Windows 8
16 17 (16.83%) SQL Server
17 14 (13.86%) Disaster Recovery
17 14 (13.86%) Mathematics
17 14 (13.86%) SLA
17 14 (13.86%) Client/Server
18 13 (12.87%) VPN
18 13 (12.87%) ITIL
19 12 (11.88%) Cisco
20 11 (10.89%) DNS
20 11 (10.89%) Linux
20 11 (10.89%) MS PowerPoint

Help Desk Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 1 October 2014, IT jobs across the England region that cited Help Desk Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 35 (34.65%) MS Exchange
2 8 (7.92%) Blackberry Enterprise Server
3 5 (4.95%) Exchange Server 2013
4 4 (3.96%) Exchange Server 2010
4 4 (3.96%) Exchange Server 2007
5 3 (2.97%) IIS
6 2 (1.98%) Lync
7 1 (0.99%) SharePoint
7 1 (0.99%) Exchange Server 2003
Applications
1 38 (37.62%) MS Excel
1 38 (37.62%) MS Office
2 11 (10.89%) MS PowerPoint
Cloud Services
1 3 (2.97%) Office 365
Communications & Networking
1 26 (25.74%) TCP/IP
2 20 (19.80%) Firewall
3 13 (12.87%) VPN
4 11 (10.89%) DNS
5 9 (8.91%) LAN
6 8 (7.92%) WAN
7 6 (5.94%) Internet
8 5 (4.95%) DHCP
8 5 (4.95%) Cisco IOS
9 1 (0.99%) SAN
9 1 (0.99%) VoIP
9 1 (0.99%) ADSL
9 1 (0.99%) ISDN
9 1 (0.99%) NAS
9 1 (0.99%) Wireless
Database & Business Intelligence
1 17 (16.83%) SQL Server
2 1 (0.99%) SQL Server 2000
General
1 7 (6.93%) Telecoms
2 6 (5.94%) Legal
3 1 (0.99%) German Language
Miscellaneous
1 14 (13.86%) Mathematics
1 14 (13.86%) Client/Server
2 9 (8.91%) Blackberry
Operating Systems
1 96 (95.05%) Windows
2 38 (37.62%) Windows 7
3 33 (32.67%) Windows Server 2003
4 32 (31.68%) Windows Server 2008
5 28 (27.72%) Windows XP
6 21 (20.79%) Windows Server 2012
7 20 (19.80%) Windows Vista
8 18 (17.82%) Windows 8
9 11 (10.89%) Linux
10 7 (6.93%) Apple iOS
10 7 (6.93%) SUSE
10 7 (6.93%) Debian
10 7 (6.93%) Ubuntu
10 7 (6.93%) CentOS
10 7 (6.93%) Red Hat Enterprise Linux
11 5 (4.95%) UNIX
12 2 (1.98%) Windows 2000
Processes & Methodologies
1 14 (13.86%) Disaster Recovery
2 13 (12.87%) ITIL
3 10 (9.90%) Service Management
3 10 (9.90%) Risk Management
3 10 (9.90%) Change Control
4 6 (5.94%) Project Management
5 5 (4.95%) Time Management
6 3 (2.97%) Mentoring
7 2 (1.98%) Incident Management
8 1 (0.99%) Service Delivery
8 1 (0.99%) SIEM
8 1 (0.99%) Kalman Filter
8 1 (0.99%) Mobile Device Management
Programming Languages
1 2 (1.98%) Java
1 2 (1.98%) JavaScript
2 1 (0.99%) PowerHouse
Qualifications
1 30 (29.70%) Degree
2 5 (4.95%) Microsoft Certification
2 5 (4.95%) HND
3 3 (2.97%) MCSE
3 3 (2.97%) MCP
3 3 (2.97%) SC Cleared
3 3 (2.97%) Security Cleared
4 2 (1.98%) MCSA
4 2 (1.98%) ITIL Certification
5 1 (0.99%) CISSP
5 1 (0.99%) MCITP
5 1 (0.99%) VMware Certified Professional (VCP)
5 1 (0.99%) MCDST
5 1 (0.99%) CCSA
5 1 (0.99%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 14 (13.86%) SLA
2 1 (0.99%) Sarbanes-Oxley
2 1 (0.99%) ISO/IEC 27001
System Software
1 55 (54.46%) Active Directory
2 19 (18.81%) VMware Infrastructure
3 5 (4.95%) Terminal Services
4 1 (0.99%) XenApp
4 1 (0.99%) XenDesktop
Systems Management
1 3 (2.97%) SCCM
Vendors
1 48 (47.52%) Microsoft
2 22 (21.78%) VMware
3 18 (17.82%) Apple
4 12 (11.88%) Cisco
5 9 (8.91%) Citrix
6 7 (6.93%) Red Hat
7 4 (3.96%) Remedy
8 3 (2.97%) SAP
8 3 (2.97%) HP
9 2 (1.98%) Oracle
10 1 (0.99%) Avaya
10 1 (0.99%) Genesys
10 1 (0.99%) Siemens
Letchworth, Hertfordshire
InfoLogic IT Services
Salary: £25,000 to £28,000 depending on experience
Posted: 19 hours ago
Stockport, Cheshire
Greywood Associates Limited
Salary: £20000 - £25000 per annum + bens
Posted: 5 days ago