The table below looks at the statistics for the Help Desk Support Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support Engineer in their job title over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
Help Desk Support Engineer
Rank 804 814 845
Rank change year-on-year
+10 +31
Permanent jobs requiring a Help Desk Support Engineer 33 39 27
As % of all permanent IT jobs located in England 0.034% 0.040% 0.026%
As % of the Job Titles category 0.036% 0.042% 0.027%
Number of salaries quoted 33 39 21
Average salary £25,000 £22,500 £22,500
Average salary % change year-on-year
+11.11% -
90% offered a salary of more than £19,000 £19,000 £19,600
10% offered a salary of more than £30,000 £26,400 £30,000
UK excluding London average salary £24,000 £22,000 £22,500
% change year-on-year
+9.09% -2.22%
Help Desk Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
92117 91934 99163
As % of all permanent IT jobs located in England 94.82% 94.57% 95.12%
Number of salaries quoted 77310 75065 85756
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Support Engineer Jobs Demand Trend in England

Help Desk Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Engineer across the England region.

Help Desk Support Engineer Salary Trend in England

Help Desk Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Support Engineer across the England region over the 3 months to 29 January 2015.

Help Desk Support Engineer Salary Histogram in England

Help Desk Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support Engineer within the England region over the 3 months to 29 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -18 13 £25,000 +13.63% 1
London 0 11 £30,000 +7.14% 2
South West -16 4 £24,000 -2.04%
East of England -11 2 £24,500 +8.88%
West Midlands -12 2 £20,250 -7.95%
East Midlands +11 1 £18,000 +2.85%
Help Desk Support Engineer
UK

Help Desk Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 29 January 2015, IT jobs across the England region that cited Help Desk Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Engineer in their job title.

1 65 (89.04%) Windows
2 42 (57.53%) Microsoft
3 39 (53.42%) Active Directory
4 30 (41.10%) Windows Server 2003
4 30 (41.10%) MS Excel
5 27 (36.99%) Windows Server 2012
6 25 (34.25%) Windows Server 2008
7 23 (31.51%) MS Office
8 22 (30.14%) Windows 7
9 19 (26.03%) MS Exchange
10 18 (24.66%) VMware
11 17 (23.29%) Windows XP
12 16 (21.92%) SQL Server
12 16 (21.92%) Firewall
13 15 (20.55%) Degree
14 13 (17.81%) Windows Vista
14 13 (17.81%) DNS
14 13 (17.81%) Windows 8
15 11 (15.07%) SLA
15 11 (15.07%) Cisco
15 11 (15.07%) Microsoft Certification
15 11 (15.07%) TCP/IP
15 11 (15.07%) Hyper-V
16 9 (12.33%) WAN
16 9 (12.33%) ITIL
16 9 (12.33%) MCP
17 8 (10.96%) MCSE
17 8 (10.96%) VPN
17 8 (10.96%) DHCP
17 8 (10.96%) VMware Infrastructure

Help Desk Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 29 January 2015, IT jobs across the England region that cited Help Desk Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (26.03%) MS Exchange
2 7 (9.59%) Exchange Server 2007
2 7 (9.59%) Exchange Server 2003
3 3 (4.11%) Exchange Server 2013
3 3 (4.11%) SharePoint
4 2 (2.74%) Lync
4 2 (2.74%) Exchange Server 2010
5 1 (1.37%) SharePoint 2013
5 1 (1.37%) IIS
Applications
1 30 (41.10%) MS Excel
2 23 (31.51%) MS Office
3 7 (9.59%) MS PowerPoint
4 1 (1.37%) Acrobat
4 1 (1.37%) MS Project
4 1 (1.37%) MS Visio
Business Applications
1 1 (1.37%) Dynamics CRM
Cloud Services
1 3 (4.11%) Office 365
2 1 (1.37%) Google Apps
Communications & Networking
1 16 (21.92%) Firewall
2 13 (17.81%) DNS
3 11 (15.07%) TCP/IP
4 9 (12.33%) WAN
5 8 (10.96%) VPN
5 8 (10.96%) DHCP
6 7 (9.59%) LAN
7 5 (6.85%) Wireless
8 4 (5.48%) Wi-Fi
9 3 (4.11%) VoIP
10 2 (2.74%) ADSL
10 2 (2.74%) ISDN
10 2 (2.74%) SAN
10 2 (2.74%) NAS
11 1 (1.37%) PBX
Database & Business Intelligence
1 16 (21.92%) SQL Server
2 2 (2.74%) SQL Server 2000
3 1 (1.37%) FileMaker
General
1 6 (8.22%) Telecoms
2 1 (1.37%) Legal
Libraries, Frameworks & Software Standards
1 5 (6.85%) HTML
Miscellaneous
1 6 (8.22%) Blackberry
2 5 (6.85%) Mathematics
2 5 (6.85%) Client/Server
3 3 (4.11%) Analytical Skills
4 1 (1.37%) Kindle
4 1 (1.37%) SecurID
4 1 (1.37%) Management Information System
Operating Systems
1 65 (89.04%) Windows
2 30 (41.10%) Windows Server 2003
3 27 (36.99%) Windows Server 2012
4 25 (34.25%) Windows Server 2008
5 22 (30.14%) Windows 7
6 17 (23.29%) Windows XP
7 13 (17.81%) Windows Vista
7 13 (17.81%) Windows 8
8 5 (6.85%) Windows 2000 Server
8 5 (6.85%) Windows 2000
9 4 (5.48%) Linux
10 1 (1.37%) Ubuntu
10 1 (1.37%) Mac OS X Server
10 1 (1.37%) CentOS
10 1 (1.37%) Red Hat Enterprise Linux
10 1 (1.37%) SUSE
10 1 (1.37%) Debian
10 1 (1.37%) Mac OS X
Processes & Methodologies
1 9 (12.33%) ITIL
2 7 (9.59%) Change Control
2 7 (9.59%) CRM
3 6 (8.22%) Service Management
3 6 (8.22%) Risk Management
4 5 (6.85%) Disaster Recovery
5 3 (4.11%) Mobile Device Management
5 3 (4.11%) Kalman Filter
5 3 (4.11%) SIEM
5 3 (4.11%) Service Delivery
6 2 (2.74%) Mentoring
7 1 (1.37%) Software Licensing
7 1 (1.37%) Incident Management
7 1 (1.37%) Information Assurance
7 1 (1.37%) Information Security
7 1 (1.37%) Practice Management
7 1 (1.37%) Migration
7 1 (1.37%) B2B
7 1 (1.37%) ERP
Programming Languages
1 5 (6.85%) PowerShell
2 4 (5.48%) Java
2 4 (5.48%) JavaScript
3 2 (2.74%) SQL
Qualifications
1 15 (20.55%) Degree
2 11 (15.07%) Microsoft Certification
3 9 (12.33%) MCP
4 8 (10.96%) MCSE
5 6 (8.22%) HND
6 4 (5.48%) MCSA
6 4 (5.48%) ITIL Certification
7 3 (4.11%) CCSA
7 3 (4.11%) MCITP
7 3 (4.11%) CISSP
7 3 (4.11%) Cisco Certification
8 2 (2.74%) CCNA
8 2 (2.74%) SC Cleared
8 2 (2.74%) Security Cleared
8 2 (2.74%) VMware Certified Professional (VCP)
8 2 (2.74%) ITIL Foundation Certificate
9 1 (1.37%) MCTS
9 1 (1.37%) CCENT
Quality Assurance & Compliance
1 11 (15.07%) SLA
2 3 (4.11%) ISO/IEC 27001
2 3 (4.11%) Sarbanes-Oxley
3 1 (1.37%) ISO 9001
System Software
1 39 (53.42%) Active Directory
2 11 (15.07%) Hyper-V
3 8 (10.96%) VMware Infrastructure
4 2 (2.74%) XenApp
5 1 (1.37%) vSphere
5 1 (1.37%) Terminal Server
Systems Management
1 1 (1.37%) McAfee ePO
Vendors
1 42 (57.53%) Microsoft
2 18 (24.66%) VMware
3 11 (15.07%) Cisco
4 6 (8.22%) Apple
5 5 (6.85%) Citrix
6 4 (5.48%) SAP
6 4 (5.48%) Oracle
7 2 (2.74%) McAfee
7 2 (2.74%) MobileIron
8 1 (1.37%) Bomgar
8 1 (1.37%) Google
8 1 (1.37%) LANDesk
8 1 (1.37%) WatchGuard
8 1 (1.37%) Mitel
8 1 (1.37%) Red Hat
8 1 (1.37%) CheckPoint
8 1 (1.37%) HP
8 1 (1.37%) Adobe
8 1 (1.37%) Remedy
8 1 (1.37%) Clearswift
Midlands
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Posted: 18 hours ago
Middlewich, Cheshire
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Salary: up to £21,000 + Benefits
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Farnborough, Hampshire
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London, Edgware, Harrow, Barnet, Wembley, United...
XIST4 IT LIMITED
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