The statistics below represent IT jobs advertised across the England region that had Help Desk Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 July 2016 with a comparison to same period over 2 years.

3 months to
30 Jul 2016
Same period 2015 Same period 2014
Help Desk Support Engineer
Rank 866 829 858
Rank change year-on-year
-37 +29
Permanent jobs requiring a Help Desk Support Engineer 38 110 101
As % of all permanent IT jobs located in England 0.041% 0.11% 0.092%
As % of the Job Titles category 0.043% 0.11% 0.096%
Number of salaries quoted 36 98 96
Median salary £23,000 £24,000 £23,000
Median salary % change year-on-year
-4.16% +4.34%
90% offered a salary of more than £21,750 £18,500 £18,000
10% offered a salary of more than £35,000 £31,250 £28,600
UK excluding London median salary £23,000 £23,579 £23,000
% change year-on-year
-2.45% +2.51%
Help Desk Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
88406 98623 105620
As % of all permanent IT jobs located in England 96.44% 96.31% 96.46%
Number of salaries quoted 75235 82312 86796
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Support Engineer
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Help Desk Support Engineer in the job title.

Help Desk Support Engineer Jobs Demand Trend in England

Help Desk Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Engineer across the England region.

Help Desk Support Engineer Salary Trend in England

Help Desk Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Support Engineer across the England region over the 3 months to 30 July 2016.

Help Desk Support Engineer Salary Histogram in England

Help Desk Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support Engineer within the England region over the 3 months to 30 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -13 17 £32,500 +32.65% 3
East of England +9 8 £23,000 +2.22%
London +17 5 £22,500 -12.62% 1
East Midlands - 4 £20,000 -
South West +8 3 £26,000 +18.18%
North East - 1 £27,500 -
Help Desk Support Engineer
UK

Help Desk Support Engineer Skill Set
Top 30 Related IT Skills in England

For the 6 months to 30 July 2016, Help Desk Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Help Desk Support Engineer in the job title.

1 76 (71.03%) Windows
2 69 (64.49%) Active Directory
3 65 (60.75%) Microsoft
4 45 (42.06%) MS Excel
5 40 (37.38%) MS Office
6 35 (32.71%) Citrix
7 34 (31.78%) TCP/IP
8 32 (29.91%) WAN
9 31 (28.97%) DNS
10 30 (28.04%) Windows 7
11 29 (27.10%) DHCP
12 26 (24.30%) ITIL
13 22 (20.56%) SCCM
14 21 (19.63%) LAN
15 18 (16.82%) VoIP
16 17 (15.89%) XenApp
17 16 (14.95%) VMware
18 15 (14.02%) Firewall
18 15 (14.02%) MS Exchange
19 13 (12.15%) VMware Infrastructure
20 12 (11.21%) Windows Server 2008
20 12 (11.21%) Windows Server
21 11 (10.28%) Windows Server 2012
21 11 (10.28%) Office 365
21 11 (10.28%) Degree
21 11 (10.28%) SharePoint
21 11 (10.28%) SQL
22 10 (9.35%) Blackberry
22 10 (9.35%) Thin Client
22 10 (9.35%) Business Intelligence

Help Desk Support Engineer Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (14.02%) MS Exchange
2 11 (10.28%) SharePoint
3 3 (2.80%) Exchange Server 2003
3 3 (2.80%) IBM Notes
4 2 (1.87%) Skype for Business
5 1 (0.93%) Blackberry Enterprise Server
5 1 (0.93%) Exchange Server 2007
5 1 (0.93%) Exchange Server 2010
5 1 (0.93%) Exchange Server 2013
Applications
1 45 (42.06%) MS Excel
2 40 (37.38%) MS Office
3 7 (6.54%) MS PowerPoint
4 2 (1.87%) InfoPath
5 1 (0.93%) MS Visio
Business Applications
1 2 (1.87%) Oracle Applications
2 1 (0.93%) Dynamics CRM
Cloud Services
1 11 (10.28%) Office 365
2 8 (7.48%) Amazon AWS
3 7 (6.54%) Cloud Computing
4 1 (0.93%) Microsoft Azure
Communications & Networking
1 34 (31.78%) TCP/IP
2 32 (29.91%) WAN
3 31 (28.97%) DNS
4 29 (27.10%) DHCP
5 21 (19.63%) LAN
6 18 (16.82%) VoIP
7 15 (14.02%) Firewall
8 6 (5.61%) Internet
9 3 (2.80%) ADSL
9 3 (2.80%) NAS
9 3 (2.80%) SAN
9 3 (2.80%) VPN
10 2 (1.87%) SMTP
10 2 (1.87%) Wireless
11 1 (0.93%) Broadband
11 1 (0.93%) IP Telephony
11 1 (0.93%) Skype
11 1 (0.93%) Wi-Fi
Database & Business Intelligence
1 4 (3.74%) SQL Server
2 2 (1.87%) Ingres
2 2 (1.87%) RDBMS
2 2 (1.87%) Relational Database
General
1 10 (9.35%) Finance
2 9 (8.41%) Banking
3 2 (1.87%) Local Government
4 1 (0.93%) French Language
4 1 (0.93%) Retail
4 1 (0.93%) Telecoms
Libraries, Frameworks & Software Standards
1 7 (6.54%) Web Services
Miscellaneous
1 10 (9.35%) Blackberry
1 10 (9.35%) Fat Client
1 10 (9.35%) Thin Client
2 7 (6.54%) Analytical Skills
2 7 (6.54%) iPhone
3 6 (5.61%) Computer Science
4 3 (2.80%) Video Conferencing
5 2 (1.87%) Client/Server
5 2 (1.87%) Driving Licence
6 1 (0.93%) CCTV
6 1 (0.93%) CMDB
6 1 (0.93%) PDA
Operating Systems
1 76 (71.03%) Windows
2 30 (28.04%) Windows 7
3 12 (11.21%) Windows Server
3 12 (11.21%) Windows Server 2008
4 11 (10.28%) Windows Server 2012
5 10 (9.35%) Windows 10
5 10 (9.35%) Windows 8
6 9 (8.41%) Windows XP
7 8 (7.48%) Android
8 5 (4.67%) Linux
9 3 (2.80%) Windows Server 2003
10 2 (1.87%) Apple iOS
10 2 (1.87%) Mac OS
10 2 (1.87%) Mac OS X
10 2 (1.87%) Unix
11 1 (0.93%) Windows Vista
Processes & Methodologies
1 26 (24.30%) ITIL
2 10 (9.35%) Business Intelligence
3 7 (6.54%) Mobile Device Management
4 6 (5.61%) Project Planning
5 3 (2.80%) Migration
5 3 (2.80%) Web Development
6 2 (1.87%) Asset Management
6 2 (1.87%) CRM
6 2 (1.87%) Data Protection
6 2 (1.87%) E-Commerce
6 2 (1.87%) ERP
6 2 (1.87%) ITSM
6 2 (1.87%) Line Management
7 1 (0.93%) Application Virtualisation
7 1 (0.93%) Change Management
7 1 (0.93%) Incident Management
7 1 (0.93%) IT Governance
7 1 (0.93%) Knowledge Management
7 1 (0.93%) Project Management
Programming Languages
1 11 (10.28%) SQL
2 4 (3.74%) Java
3 3 (2.80%) VB
Qualifications
1 11 (10.28%) Degree
2 9 (8.41%) Citrix Certification
3 5 (4.67%) CCNA
3 5 (4.67%) Cisco Certification
4 4 (3.74%) Microsoft Certification
5 3 (2.80%) MCP
6 2 (1.87%) DBS Check
6 2 (1.87%) MCITP
7 1 (0.93%) A+ Certification
7 1 (0.93%) GNVQ
7 1 (0.93%) ITIL Certification
7 1 (0.93%) MCDST
7 1 (0.93%) MCSA
7 1 (0.93%) MCSE
7 1 (0.93%) MOS
7 1 (0.93%) Network+ Certification
Quality Assurance & Compliance
1 2 (1.87%) SLA
System Software
1 69 (64.49%) Active Directory
2 17 (15.89%) XenApp
3 13 (12.15%) VMware Infrastructure
4 7 (6.54%) XenDesktop
5 6 (5.61%) Citrix Presentation Server
6 2 (1.87%) Hyper-V
6 2 (1.87%) Terminal Services
7 1 (0.93%) Microsoft App-V
7 1 (0.93%) vSphere
Systems Management
1 22 (20.56%) SCCM
2 4 (3.74%) Microsoft Intune
3 1 (0.93%) SCSM
3 1 (0.93%) SCVMM
3 1 (0.93%) ThinApp
Vendors
1 65 (60.75%) Microsoft
2 35 (32.71%) Citrix
3 16 (14.95%) VMware
4 4 (3.74%) Cisco
5 3 (2.80%) IBM
6 2 (1.87%) Apple
6 2 (1.87%) Oracle
7 1 (0.93%) Acronis
7 1 (0.93%) Bloomberg
7 1 (0.93%) Canon
7 1 (0.93%) Dell
7 1 (0.93%) FactSet
7 1 (0.93%) Fidessa
7 1 (0.93%) HP
7 1 (0.93%) Reuters
7 1 (0.93%) Sage
7 1 (0.93%) SAP
7 1 (0.93%) SolarWinds
7 1 (0.93%) Symantec
7 1 (0.93%) Wyse
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: £32,000 per annum + Bonus + Benefits
Posted: 3 days ago
Guildford, Surrey
People Source Consulting
Salary: £24000 - £26000 per annum + Benefits
Posted: 3 days ago
West London
Playtech
Salary: From £28,000 to £32,000 per annum plus an attractive benefits package
Posted: 14 days ago
Epsom
Client Server
Salary: £20k to £30k + bonus + benefits
Posted: 23 days ago