The table below looks at the statistics for the Help Desk Support Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support Engineer in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Help Desk Support Engineer
Rank 841 791 846
Rank change year-on-year
-50 +55
Permanent jobs requiring a Help Desk Support Engineer 47 62 43
As % of all permanent IT jobs located in England 0.043% 0.062% 0.039%
As % of the Job Titles category 0.046% 0.066% 0.041%
Number of salaries quoted 47 60 38
Average salary £23,000 £23,000 £21,750
Average salary % change year-on-year
- +5.74%
90% offered a salary of more than £17,500 £18,000 £19,000
10% offered a salary of more than £28,600 £25,000 £27,500
UK excluding London average salary £23,000 £23,000 £21,750
% change year-on-year
- +5.74%
Help Desk Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
102569 93780 105055
As % of all permanent IT jobs located in England 94.38% 94.22% 95.25%
Number of salaries quoted 83761 78507 90409
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Help Desk Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Support Engineer Jobs Demand Trend in England

Help Desk Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Engineer across the England region.

Help Desk Support Engineer Salary Trend in England

Help Desk Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Support Engineer across the England region over the 3 months to 29 August 2014.

Help Desk Support Engineer Salary Histogram in England

Help Desk Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support Engineer within the England region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South West -11 17 £23,000 -8.00%
South East -31 10 £19,500 -15.21% 1
London -3 8 £30,000 +33.33%
Yorkshire - 5 £24,000 - 1
East Midlands -18 3 £18,000 -18.18%
East of England -19 3 £23,500 +4.44% 1
West Midlands -17 1 £23,000 +27.77%
Help Desk Support Engineer
UK

Help Desk Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 29 August 2014, IT jobs across the England region that cited Help Desk Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Engineer in their job title.

1 97 (93.27%) Windows
2 55 (52.88%) Active Directory
3 53 (50.96%) Microsoft
4 42 (40.38%) MS Office
5 40 (38.46%) MS Excel
5 40 (38.46%) Windows 7
6 36 (34.62%) Windows XP
6 36 (34.62%) MS Exchange
7 30 (28.85%) Windows Server 2003
8 29 (27.88%) Windows Server 2008
9 27 (25.96%) Degree
10 26 (25.00%) Windows Vista
11 23 (22.12%) TCP/IP
11 23 (22.12%) Windows 8
12 22 (21.15%) Apple
13 20 (19.23%) VMware
14 19 (18.27%) Firewall
15 17 (16.35%) Windows Server 2012
15 17 (16.35%) VMware Infrastructure
16 16 (15.38%) SQL Server
16 16 (15.38%) ITIL
17 15 (14.42%) SLA
18 13 (12.50%) VPN
18 13 (12.50%) LAN
18 13 (12.50%) Internet
19 12 (11.54%) WAN
19 12 (11.54%) Telecoms
20 11 (10.58%) Service Management
20 11 (10.58%) Disaster Recovery
20 11 (10.58%) Mathematics

Help Desk Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 29 August 2014, IT jobs across the England region that cited Help Desk Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 36 (34.62%) MS Exchange
2 9 (8.65%) Blackberry Enterprise Server
3 5 (4.81%) Exchange Server 2010
3 5 (4.81%) Exchange Server 2013
4 4 (3.85%) Exchange Server 2007
5 3 (2.88%) IIS
5 3 (2.88%) Lync
6 1 (0.96%) SharePoint
6 1 (0.96%) Exchange Server 2003
6 1 (0.96%) Office Communications Server
Applications
1 42 (40.38%) MS Office
2 40 (38.46%) MS Excel
3 11 (10.58%) MS PowerPoint
Business Applications
1 1 (0.96%) SAP Oil and Gas
Cloud Services
1 3 (2.88%) Office 365
Communications & Networking
1 23 (22.12%) TCP/IP
2 19 (18.27%) Firewall
3 13 (12.50%) Internet
3 13 (12.50%) VPN
3 13 (12.50%) LAN
4 12 (11.54%) WAN
5 11 (10.58%) DNS
6 5 (4.81%) Cisco IOS
7 4 (3.85%) DHCP
8 3 (2.88%) ADSL
8 3 (2.88%) Broadband
8 3 (2.88%) Wireless
9 1 (0.96%) NAS
9 1 (0.96%) SAN
Database & Business Intelligence
1 16 (15.38%) SQL Server
2 1 (0.96%) SQL Server 2000
General
1 12 (11.54%) Telecoms
2 6 (5.77%) Legal
3 1 (0.96%) Manufacturing
3 1 (0.96%) Marketing
3 1 (0.96%) German Language
3 1 (0.96%) Finance
3 1 (0.96%) Electronics
Miscellaneous
1 11 (10.58%) Client/Server
1 11 (10.58%) Blackberry
1 11 (10.58%) Mathematics
2 1 (0.96%) DTV
Operating Systems
1 97 (93.27%) Windows
2 40 (38.46%) Windows 7
3 36 (34.62%) Windows XP
4 30 (28.85%) Windows Server 2003
5 29 (27.88%) Windows Server 2008
6 26 (25.00%) Windows Vista
7 23 (22.12%) Windows 8
8 17 (16.35%) Windows Server 2012
9 11 (10.58%) Apple iOS
9 11 (10.58%) Linux
10 7 (6.73%) SUSE
10 7 (6.73%) Debian
10 7 (6.73%) Ubuntu
10 7 (6.73%) CentOS
10 7 (6.73%) Red Hat Enterprise Linux
11 5 (4.81%) UNIX
12 3 (2.88%) Windows 2000
13 1 (0.96%) Mac OS
Processes & Methodologies
1 16 (15.38%) ITIL
2 11 (10.58%) Service Management
2 11 (10.58%) Disaster Recovery
3 10 (9.62%) Risk Management
3 10 (9.62%) Project Management
3 10 (9.62%) Change Control
4 5 (4.81%) Time Management
5 2 (1.92%) Incident Management
6 1 (0.96%) Release Management
6 1 (0.96%) Digital Marketing
6 1 (0.96%) CRM
6 1 (0.96%) Business Intelligence
6 1 (0.96%) Programme Management
Programming Languages
1 3 (2.88%) Java
1 3 (2.88%) JavaScript
2 1 (0.96%) PowerHouse
Qualifications
1 27 (25.96%) Degree
2 7 (6.73%) Microsoft Certification
3 6 (5.77%) MCP
4 4 (3.85%) MCSE
4 4 (3.85%) MCITP
5 3 (2.88%) Network+ Certification
5 3 (2.88%) SC Cleared
5 3 (2.88%) Security Cleared
5 3 (2.88%) HND
5 3 (2.88%) A+ Certification
5 3 (2.88%) CCNA
5 3 (2.88%) Cisco Certification
6 2 (1.92%) MCSA
7 1 (0.96%) ITIL Certification
7 1 (0.96%) ITIL Foundation Certificate
7 1 (0.96%) VMware Certified Professional (VCP)
7 1 (0.96%) MCDST
Quality Assurance & Compliance
1 15 (14.42%) SLA
System Software
1 55 (52.88%) Active Directory
2 17 (16.35%) VMware Infrastructure
3 5 (4.81%) Terminal Services
4 1 (0.96%) XenApp
4 1 (0.96%) XenDesktop
Systems Management
1 3 (2.88%) SCCM
Vendors
1 53 (50.96%) Microsoft
2 22 (21.15%) Apple
3 20 (19.23%) VMware
4 11 (10.58%) Cisco
4 11 (10.58%) Citrix
5 7 (6.73%) Red Hat
6 5 (4.81%) HP
6 5 (4.81%) SAP
7 4 (3.85%) Remedy
8 3 (2.88%) Oracle
9 1 (0.96%) Avaya
9 1 (0.96%) Genesys
9 1 (0.96%) Siemens
York, North Yorkshire
EasyWebRecruitment.com
Salary: From £19,460 to £19,460 per annum
Posted: 19 hours ago
Colchester
Recruitment Genius
Salary: £20000 - £25000 per annum
Posted: 23 hours ago
Surrey
Harrington Starr
Posted: 5 days ago