The table below looks at the statistics for the Help Desk Support Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support Engineer in their job title over the 3 months to 6 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Mar 2015
Same period 2014 Same period 2013
Help Desk Support Engineer
Rank 811 805 823
Rank change year-on-year
-6 +18
Permanent jobs requiring a Help Desk Support Engineer 29 49 34
As % of all permanent IT jobs located in England 0.030% 0.050% 0.034%
As % of the Job Titles category 0.032% 0.053% 0.036%
Number of salaries quoted 25 43 34
Average salary £25,000 £22,000 £21,500
Average salary % change year-on-year
+13.63% +2.32%
90% offered a salary of more than £19,000 £19,000 £16,600
10% offered a salary of more than £29,250 £28,000 £30,000
UK excluding London average salary £25,000 £21,500 £21,250
% change year-on-year
+16.27% +1.17%
Help Desk Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
91484 91720 93604
As % of all permanent IT jobs located in England 94.84% 94.46% 94.85%
Number of salaries quoted 75958 74696 79606
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £27,000
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Support Engineer Jobs Demand Trend in England

Help Desk Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Engineer across the England region.

Help Desk Support Engineer Salary Trend in England

Help Desk Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Support Engineer across the England region over the 3 months to 6 March 2015.

Help Desk Support Engineer Salary Histogram in England

Help Desk Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support Engineer within the England region over the 3 months to 6 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -20 15 £25,000 +23.45%
London +10 9 £28,500 +1.78% 1
East of England +9 2 £25,000 +28.20%
East Midlands +17 1 £18,000 +5.88%
North West -8 1 £22,000 +7.31% 1
South West -26 1 £21,000 -14.28%
Help Desk Support Engineer
UK

Help Desk Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 6 March 2015, IT jobs across the England region that cited Help Desk Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Engineer in their job title.

1 66 (85.71%) Windows
2 46 (59.74%) Active Directory
3 41 (53.25%) Microsoft
4 34 (44.16%) MS Excel
5 30 (38.96%) MS Office
6 28 (36.36%) Windows 7
7 25 (32.47%) Windows XP
8 24 (31.17%) Windows Server 2003
8 24 (31.17%) Windows Server 2008
8 24 (31.17%) Windows Server 2012
9 19 (24.68%) MS Exchange
10 16 (20.78%) Firewall
10 16 (20.78%) DNS
11 15 (19.48%) Windows 8
11 15 (19.48%) Microsoft Certification
11 15 (19.48%) VMware
12 13 (16.88%) Degree
12 13 (16.88%) Windows Vista
13 12 (15.58%) TCP/IP
13 12 (15.58%) SLA
13 12 (15.58%) Cisco
13 12 (15.58%) ITIL
13 12 (15.58%) MCP
13 12 (15.58%) Hyper-V
14 11 (14.29%) VPN
15 10 (12.99%) SQL Server
15 10 (12.99%) WAN
16 9 (11.69%) DHCP
16 9 (11.69%) CRM
16 9 (11.69%) Apple

Help Desk Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 6 March 2015, IT jobs across the England region that cited Help Desk Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (24.68%) MS Exchange
2 7 (9.09%) Exchange Server 2007
3 6 (7.79%) Exchange Server 2003
4 5 (6.49%) Exchange Server 2010
5 4 (5.19%) SharePoint
6 2 (2.60%) Exchange Server 2013
7 1 (1.30%) IIS
7 1 (1.30%) SharePoint 2013
7 1 (1.30%) Lync
Applications
1 34 (44.16%) MS Excel
2 30 (38.96%) MS Office
3 7 (9.09%) MS PowerPoint
4 1 (1.30%) MS Project
4 1 (1.30%) MS Visio
4 1 (1.30%) Acrobat
Business Applications
1 1 (1.30%) Dynamics CRM
Cloud Services
1 4 (5.19%) Office 365
2 2 (2.60%) SaaS
3 1 (1.30%) Google Apps
Communications & Networking
1 16 (20.78%) DNS
1 16 (20.78%) Firewall
2 12 (15.58%) TCP/IP
3 11 (14.29%) VPN
4 10 (12.99%) WAN
5 9 (11.69%) DHCP
6 8 (10.39%) LAN
7 5 (6.49%) Wireless
8 4 (5.19%) VoIP
8 4 (5.19%) Wi-Fi
9 2 (2.60%) SAN
9 2 (2.60%) Internet
9 2 (2.60%) PABX
9 2 (2.60%) ADSL
9 2 (2.60%) ISDN
10 1 (1.30%) PBX
10 1 (1.30%) IP Telephony
10 1 (1.30%) NAS
Database & Business Intelligence
1 10 (12.99%) SQL Server
2 1 (1.30%) SQL Server 2000
2 1 (1.30%) FileMaker
General
1 7 (9.09%) Telecoms
2 1 (1.30%) Finance
2 1 (1.30%) Legal
2 1 (1.30%) Marketing
Libraries, Frameworks & Software Standards
1 5 (6.49%) HTML
Miscellaneous
1 7 (9.09%) Blackberry
2 4 (5.19%) Analytical Skills
3 3 (3.90%) iPhone
4 2 (2.60%) Client/Server
4 2 (2.60%) Enterprise Software
4 2 (2.60%) Mathematics
4 2 (2.60%) Video Conferencing
4 2 (2.60%) iPad
5 1 (1.30%) Kindle
5 1 (1.30%) Digital Media
5 1 (1.30%) New Media
5 1 (1.30%) Management Information System
5 1 (1.30%) SecurID
5 1 (1.30%) Social Media
Operating Systems
1 66 (85.71%) Windows
2 28 (36.36%) Windows 7
3 25 (32.47%) Windows XP
4 24 (31.17%) Windows Server 2003
4 24 (31.17%) Windows Server 2008
4 24 (31.17%) Windows Server 2012
5 15 (19.48%) Windows 8
6 13 (16.88%) Windows Vista
7 5 (6.49%) Windows 2000 Server
8 3 (3.90%) Linux
8 3 (3.90%) Windows 2000
9 2 (2.60%) Mac OS X
9 2 (2.60%) Apple iOS
10 1 (1.30%) UNIX
10 1 (1.30%) Mac OS X Server
Processes & Methodologies
1 12 (15.58%) ITIL
2 9 (11.69%) CRM
3 7 (9.09%) Change Control
4 6 (7.79%) Service Management
4 6 (7.79%) Risk Management
5 4 (5.19%) Mentoring
6 3 (3.90%) Mobile Device Management
6 3 (3.90%) Kalman Filter
6 3 (3.90%) Service Delivery
6 3 (3.90%) SIEM
7 2 (2.60%) Disaster Recovery
7 2 (2.60%) Product Management
8 1 (1.30%) Online Marketing
8 1 (1.30%) Software Licensing
8 1 (1.30%) Practice Management
8 1 (1.30%) Migration
8 1 (1.30%) Information Security
8 1 (1.30%) Incident Management
8 1 (1.30%) Information Assurance
8 1 (1.30%) E-Commerce
Programming Languages
1 5 (6.49%) PowerShell
2 2 (2.60%) Java
2 2 (2.60%) JavaScript
2 2 (2.60%) SQL
Qualifications
1 15 (19.48%) Microsoft Certification
2 13 (16.88%) Degree
3 12 (15.58%) MCP
4 8 (10.39%) MCSA
5 7 (9.09%) MCSE
6 5 (6.49%) HND
7 4 (5.19%) MCTS
8 3 (3.90%) MCITP
8 3 (3.90%) ITIL Certification
8 3 (3.90%) CCSA
8 3 (3.90%) CISSP
8 3 (3.90%) Cisco Certification
9 2 (2.60%) A+ Certification
9 2 (2.60%) CCNA
10 1 (1.30%) VMware Certified Professional (VCP)
10 1 (1.30%) CCENT
10 1 (1.30%) SC Cleared
10 1 (1.30%) Security Cleared
10 1 (1.30%) VCP4
10 1 (1.30%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 12 (15.58%) SLA
2 3 (3.90%) Sarbanes-Oxley
2 3 (3.90%) ISO/IEC 27001
3 1 (1.30%) ISO 9001
System Software
1 46 (59.74%) Active Directory
2 12 (15.58%) Hyper-V
3 5 (6.49%) VMware Infrastructure
4 2 (2.60%) XenApp
5 1 (1.30%) vSphere
5 1 (1.30%) Terminal Server
Systems Management
1 6 (7.79%) SCCM
2 1 (1.30%) McAfee ePO
2 1 (1.30%) DameWare
Vendors
1 41 (53.25%) Microsoft
2 15 (19.48%) VMware
3 12 (15.58%) Cisco
4 9 (11.69%) Apple
5 5 (6.49%) Citrix
6 4 (5.19%) ServiceNow
7 3 (3.90%) HP
8 2 (2.60%) Oracle
8 2 (2.60%) SAP
8 2 (2.60%) McAfee
8 2 (2.60%) Polycom
8 2 (2.60%) MobileIron
9 1 (1.30%) Bomgar
9 1 (1.30%) Clearswift
9 1 (1.30%) Mitel
9 1 (1.30%) Google
9 1 (1.30%) LANDesk
9 1 (1.30%) WatchGuard
9 1 (1.30%) Adobe
9 1 (1.30%) CheckPoint
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £22000 - £23000 per annum + Pension
Posted: 5 days ago