The first table below looks at the demand for the Help Desk Support Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support Engineer in their job title over the 3 months to 24 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
3 months to
24 Apr 2014
Same period 2013 Same period 2012
Help Desk Support Engineer
Rank 826 814 861
Rank change year-on-year
-12 +47
Permanent jobs requiring a Help Desk Support Engineer 62 43 37
As % of all permanent IT jobs located in England 0.056% 0.042% 0.032%
As % of the Job Titles category 0.059% 0.044% 0.033%
Number of salaries quoted 55 42 36
Average salary £22,500 £21,250 £24,750
Average salary % change year-on-year
+5.88% -14.14%
90% offered a salary of more than £19,000 £17,000 £17,750
10% offered a salary of more than £30,000 £26,900 £26,750
UK excluding London average salary £21,000 £21,000 £23,500
% change year-on-year
- -10.63%
Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
104811 98073 111210
As % of all permanent IT jobs located in England 94.51% 94.73% 94.83%
Number of salaries quoted 85812 82508 96017
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £27,000 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,000 £38,000
% change year-on-year
+5.26% -
Help Desk Support Engineer
UK

Help Desk Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Support Engineer Jobs Demand Trend in England

Help Desk Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Engineer across the England region.

Help Desk Support Engineer Salary Trend in England

Help Desk Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Support Engineer across the England region over the 3 months to 24 April 2014.

Help Desk Support Engineer Salary Histogram in England

Help Desk Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support Engineer within the England region over the 3 months to 24 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
South East -2 27 £21,000 -2.32% 1
London -32 19 £24,000 -1.03% 1
East of England - 5 £20,750 -
West Midlands +16 4 £28,000 +21.73%
Yorkshire -35 4 £21,500 +2.38%
South West -8 1 £24,500 +44.11%
East Midlands - 1 £17,500 -
North West - 1 £20,500 -
Help Desk Support Engineer
UK

Help Desk Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 24 April 2014, IT jobs across the England region that cited Help Desk Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Engineer in their job title.

1 73 (73.00%) Windows
2 46 (46.00%) Active Directory
3 45 (45.00%) Microsoft
4 40 (40.00%) MS Excel
5 35 (35.00%) Windows 7
6 34 (34.00%) MS Office
7 30 (30.00%) Windows XP
8 24 (24.00%) Windows Server 2008
9 21 (21.00%) Windows Server 2003
10 20 (20.00%) Windows Vista
11 19 (19.00%) Firewall
11 19 (19.00%) ITIL
11 19 (19.00%) Windows 8
12 18 (18.00%) LAN
12 18 (18.00%) WAN
12 18 (18.00%) SLA
13 17 (17.00%) Cisco
14 16 (16.00%) TCP/IP
15 15 (15.00%) VPN
15 15 (15.00%) MS Exchange
16 14 (14.00%) SQL Server
16 14 (14.00%) Apple
17 13 (13.00%) Citrix
17 13 (13.00%) Service Management
17 13 (13.00%) DNS
18 12 (12.00%) Internet
18 12 (12.00%) Blackberry
19 11 (11.00%) Telecoms
19 11 (11.00%) Degree
20 10 (10.00%) MS PowerPoint

Help Desk Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 24 April 2014, IT jobs across the England region that cited Help Desk Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (15.00%) MS Exchange
2 6 (6.00%) Blackberry Enterprise Server
3 2 (2.00%) Exchange Server 2010
3 2 (2.00%) Exchange Server 2007
4 1 (1.00%) SharePoint
4 1 (1.00%) Office Communications Server
4 1 (1.00%) Lync
Applications
1 40 (40.00%) MS Excel
2 34 (34.00%) MS Office
3 10 (10.00%) MS PowerPoint
Business Applications
1 1 (1.00%) SAP Oil and Gas
Cloud Services
1 5 (5.00%) Google Apps
2 1 (1.00%) Office 365
Communications & Networking
1 19 (19.00%) Firewall
2 18 (18.00%) LAN
2 18 (18.00%) WAN
3 16 (16.00%) TCP/IP
4 15 (15.00%) VPN
5 13 (13.00%) DNS
6 12 (12.00%) Internet
7 7 (7.00%) VoIP
8 5 (5.00%) Wireless
9 4 (4.00%) ADSL
9 4 (4.00%) Broadband
10 3 (3.00%) Cisco IOS
11 1 (1.00%) MPLS
11 1 (1.00%) SAN
Database & Business Intelligence
1 14 (14.00%) SQL Server
General
1 11 (11.00%) Telecoms
2 2 (2.00%) Electronics
3 1 (1.00%) German Language
3 1 (1.00%) Marketing
3 1 (1.00%) Finance
3 1 (1.00%) Legal
3 1 (1.00%) Manufacturing
Miscellaneous
1 12 (12.00%) Blackberry
2 2 (2.00%) iPad
3 1 (1.00%) DTV
3 1 (1.00%) Computer Science
3 1 (1.00%) Mobile Computing
Operating Systems
1 73 (73.00%) Windows
2 35 (35.00%) Windows 7
3 30 (30.00%) Windows XP
4 24 (24.00%) Windows Server 2008
5 21 (21.00%) Windows Server 2003
6 20 (20.00%) Windows Vista
7 19 (19.00%) Windows 8
8 7 (7.00%) Linux
8 7 (7.00%) Apple iOS
9 6 (6.00%) SUSE
9 6 (6.00%) Debian
9 6 (6.00%) Ubuntu
9 6 (6.00%) CentOS
9 6 (6.00%) Red Hat Enterprise Linux
10 4 (4.00%) Windows Server 2012
10 4 (4.00%) Windows 2000
11 1 (1.00%) Mac OS
Processes & Methodologies
1 19 (19.00%) ITIL
2 13 (13.00%) Service Management
3 9 (9.00%) Risk Management
3 9 (9.00%) Change Control
4 6 (6.00%) Project Management
5 3 (3.00%) Incident Management
6 2 (2.00%) CRM
7 1 (1.00%) Business Intelligence
7 1 (1.00%) Asset Management
7 1 (1.00%) Release Management
7 1 (1.00%) Digital Marketing
7 1 (1.00%) Programme Management
7 1 (1.00%) Logistics
Programming Languages
1 4 (4.00%) Java
1 4 (4.00%) JavaScript
2 2 (2.00%) PowerShell
3 1 (1.00%) PowerHouse
3 1 (1.00%) SQL
Qualifications
1 11 (11.00%) Degree
2 10 (10.00%) Microsoft Certification
3 9 (9.00%) MCP
4 8 (8.00%) MCITP
5 6 (6.00%) MCSE
6 4 (4.00%) CCNA
6 4 (4.00%) Cisco Certification
7 3 (3.00%) HND
7 3 (3.00%) A+ Certification
7 3 (3.00%) MCSA
7 3 (3.00%) Network+ Certification
8 1 (1.00%) MCTS
Quality Assurance & Compliance
1 18 (18.00%) SLA
2 2 (2.00%) ISO/IEC 27001
2 2 (2.00%) ISO 9001
System Software
1 46 (46.00%) Active Directory
2 6 (6.00%) Hyper-V
3 2 (2.00%) VMware Infrastructure
3 2 (2.00%) Terminal Services
Systems Management
1 3 (3.00%) SCCM
Vendors
1 45 (45.00%) Microsoft
2 17 (17.00%) Cisco
3 14 (14.00%) Apple
4 13 (13.00%) Citrix
5 8 (8.00%) VMware
6 6 (6.00%) Google
6 6 (6.00%) HP
6 6 (6.00%) Red Hat
7 5 (5.00%) SAP
8 4 (4.00%) Oracle
9 3 (3.00%) Veritas
9 3 (3.00%) Avaya
10 2 (2.00%) SonicWALL
10 2 (2.00%) Dell
10 2 (2.00%) Symantec
11 1 (1.00%) Genesys
11 1 (1.00%) Siemens
11 1 (1.00%) WatchGuard
11 1 (1.00%) Draytek
Coulsdon, Surrey
IA Computing
Salary: From £17,000 to £20,000 per annum + business mileage allowance
Posted: 12 days ago