The table below looks at the statistics for the Help Desk Support Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support Engineer in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Help Desk Support Engineer
Rank 854 841 796
Rank change year-on-year
-13 -45
Permanent jobs requiring a Help Desk Support Engineer 30 47 61
As % of all permanent IT jobs located in England 0.029% 0.044% 0.061%
As % of the Job Titles category 0.031% 0.046% 0.065%
Number of salaries quoted 24 47 59
Average salary £22,500 £23,000 £23,000
Average salary % change year-on-year
-2.17% -
90% offered a salary of more than £18,650 £17,500 £18,000
10% offered a salary of more than £27,500 £28,600 £25,000
UK excluding London average salary £22,500 £23,000 £23,000
% change year-on-year
-2.17% -
Help Desk Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
96305 101240 93715
As % of all permanent IT jobs located in England 94.20% 94.50% 94.25%
Number of salaries quoted 81010 82636 78466
Average salary £45,000 £45,000 £43,500
Average salary % change year-on-year
- +3.44%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Help Desk Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Support Engineer Jobs Demand Trend in England

Help Desk Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Engineer across the England region.

Help Desk Support Engineer Salary Trend in England

Help Desk Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Support Engineer across the England region over the 3 months to 28 August 2015.

Help Desk Support Engineer Salary Histogram in England

Help Desk Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support Engineer within the England region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +15 11 £23,000 -23.33% 3
North West - 9 £18,500 - 2
South East +11 6 £27,500 +41.02%
East of England -1 3 £22,500 -4.25% 1
Yorkshire +7 1 - -
Help Desk Support Engineer
UK

Help Desk Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 28 August 2015, IT jobs across the England region that cited Help Desk Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Engineer in their job title.

1 50 (86.21%) Windows
2 48 (82.76%) Active Directory
3 40 (68.97%) Microsoft
4 23 (39.66%) MS Excel
4 23 (39.66%) Windows 7
5 21 (36.21%) MS Office
6 18 (31.03%) Windows XP
7 15 (25.86%) TCP/IP
8 14 (24.14%) Windows 8
8 14 (24.14%) Windows Server 2012
8 14 (24.14%) Windows Server 2003
9 13 (22.41%) Citrix
9 13 (22.41%) Windows Server 2008
10 12 (20.69%) Microsoft Certification
11 11 (18.97%) MS Exchange
11 11 (18.97%) MCP
11 11 (18.97%) MCITP
12 10 (17.24%) Hyper-V
12 10 (17.24%) MCSA
12 10 (17.24%) WAN
13 9 (15.52%) VMware
13 9 (15.52%) DHCP
13 9 (15.52%) ITIL
13 9 (15.52%) DNS
13 9 (15.52%) SLA
13 9 (15.52%) Exchange Server 2007
14 8 (13.79%) Exchange Server 2010
15 7 (12.07%) Windows Vista
15 7 (12.07%) LAN
15 7 (12.07%) VoIP

Help Desk Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 28 August 2015, IT jobs across the England region that cited Help Desk Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (18.97%) MS Exchange
2 9 (15.52%) Exchange Server 2007
3 8 (13.79%) Exchange Server 2010
4 1 (1.72%) Exchange Server 2013
4 1 (1.72%) Blackberry Enterprise Server
Applications
1 23 (39.66%) MS Excel
2 21 (36.21%) MS Office
Cloud Services
1 4 (6.90%) Office 365
2 1 (1.72%) Microsoft Azure
Communications & Networking
1 15 (25.86%) TCP/IP
2 10 (17.24%) WAN
3 9 (15.52%) DHCP
3 9 (15.52%) DNS
4 7 (12.07%) LAN
4 7 (12.07%) VoIP
4 7 (12.07%) Wireless
5 6 (10.34%) VPN
6 5 (8.62%) Firewall
7 2 (3.45%) IP Telephony
7 2 (3.45%) VLAN
8 1 (1.72%) Network Security
8 1 (1.72%) Wi-Fi
8 1 (1.72%) SAN
8 1 (1.72%) Internet
8 1 (1.72%) Ethernet
General
1 2 (3.45%) Telecoms
1 2 (3.45%) Marketing
2 1 (1.72%) Finance
2 1 (1.72%) Manufacturing
2 1 (1.72%) Banking
Miscellaneous
1 4 (6.90%) Analytical Skills
2 3 (5.17%) Blackberry
3 2 (3.45%) PDA
3 2 (3.45%) iPhone
3 2 (3.45%) iPad
3 2 (3.45%) New Media
4 1 (1.72%) Thin Client
4 1 (1.72%) Fat Client
4 1 (1.72%) Management Information System
Operating Systems
1 50 (86.21%) Windows
2 23 (39.66%) Windows 7
3 18 (31.03%) Windows XP
4 14 (24.14%) Windows Server 2003
4 14 (24.14%) Windows 8
4 14 (24.14%) Windows Server 2012
5 13 (22.41%) Windows Server 2008
6 7 (12.07%) Windows Vista
7 4 (6.90%) Android
7 4 (6.90%) Mac OS X
8 2 (3.45%) Linux
8 2 (3.45%) Red Hat Enterprise Linux
8 2 (3.45%) Apple iOS
Processes & Methodologies
1 9 (15.52%) ITIL
2 6 (10.34%) Software Testing
2 6 (10.34%) Incident Management
2 6 (10.34%) Security Testing
2 6 (10.34%) Information Assurance
3 3 (5.17%) CRM
4 2 (3.45%) Online Marketing
5 1 (1.72%) Mobile Device Management
5 1 (1.72%) Kalman Filter
5 1 (1.72%) Line Management
5 1 (1.72%) Service Management
5 1 (1.72%) Change Management
Qualifications
1 12 (20.69%) Microsoft Certification
2 11 (18.97%) MCITP
2 11 (18.97%) MCP
3 10 (17.24%) MCSA
4 6 (10.34%) ITIL Certification
5 4 (6.90%) CCNA
5 4 (6.90%) Cisco Certification
6 2 (3.45%) MCSE
6 2 (3.45%) MCTS
7 1 (1.72%) MCDST
Quality Assurance & Compliance
1 9 (15.52%) SLA
System Software
1 48 (82.76%) Active Directory
2 10 (17.24%) Hyper-V
3 3 (5.17%) VMware Infrastructure
4 1 (1.72%) Firmware
4 1 (1.72%) Terminal Server
Systems Management
1 1 (1.72%) Backup Exec
1 1 (1.72%) SCCM
1 1 (1.72%) AirWatch
Vendors
1 40 (68.97%) Microsoft
2 13 (22.41%) Citrix
3 9 (15.52%) VMware
4 5 (8.62%) Cisco
5 3 (5.17%) Symantec
6 2 (3.45%) Red Hat
6 2 (3.45%) Apple
7 1 (1.72%) Sage
7 1 (1.72%) Reuters
7 1 (1.72%) Bloomberg
7 1 (1.72%) Fidessa
7 1 (1.72%) HP
7 1 (1.72%) Dell
7 1 (1.72%) McAfee
7 1 (1.72%) Avaya
7 1 (1.72%) Mitel
7 1 (1.72%) SonicWALL
7 1 (1.72%) ProCurve
7 1 (1.72%) MobileIron
7 1 (1.72%) ServiceNow
South East London
Eligo Recruitment Ltd
Salary: £28000 - £30000 per annum + Benefits
Posted: 4 days ago
Letchworth Garden City, Hertfordshire
Deerfoot IT Resources Ltd
Salary: £20000 - £25000 per annum + benefits
Posted: 4 days ago
Macclesfield
Shortlist Recruitment
Salary: £20000 - £22000 per annum
Posted: 9 days ago
Chester
Shortlist Recruitment
Salary: £22000 - £24000 per annum + Benefits
Posted: 9 days ago
East London
Our IT Department
Salary: From £15,000 to £30,000 per annum + overtime
Posted: 11 days ago
Stanmore
Recruitment Genius
Salary: £15000 - £21000 per annum
Posted: 11 days ago
Oakham
Shortlist Recruitment
Salary: £18000 - £22000 per annum + Generous Benefits
Posted: 19 days ago