The first table below looks at the demand for the Help Desk Support Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support Engineer in their job title over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Help Desk Support Engineer
Rank 810 764 833
Rank change year-on-year
-46 +69
Permanent jobs requiring a Help Desk Support Engineer 59 65 39
As % of all permanent IT jobs located in England 0.054% 0.064% 0.035%
As % of the Job Titles category 0.057% 0.068% 0.037%
Number of salaries quoted 59 61 34
Average salary £23,500 £22,500 £22,000
Average salary % change year-on-year
+4.44% +2.27%
90% offered a salary of more than £18,000 £18,000 £20,000
10% offered a salary of more than £30,000 £25,000 £27,500
UK excluding London average salary £23,000 £22,500 £22,000
% change year-on-year
+2.22% +2.27%
Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
103175 95734 105673
As % of all permanent IT jobs located in England 94.34% 94.21% 95.29%
Number of salaries quoted 84966 79988 91183
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,000 £27,500
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Help Desk Support Engineer
UK

Help Desk Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Support Engineer Jobs Demand Trend in England

Help Desk Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Engineer across the England region.

Help Desk Support Engineer Salary Trend in England

Help Desk Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Support Engineer across the England region over the 3 months to 31 July 2014.

Help Desk Support Engineer Salary Histogram in England

Help Desk Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support Engineer within the England region over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South West +2 24 £23,000 -8.00%
London -33 13 £30,000 +30.43%
South East -24 11 £21,000 -8.69%
Yorkshire - 5 £24,000 -
North West -2 2 £27,250 +73.01%
East Midlands -13 2 £16,750 -23.86% 1
West Midlands -15 2 £25,000 +38.88% 1
East of England -15 1 £21,500 -2.27%
Help Desk Support Engineer
UK

Help Desk Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 31 July 2014, IT jobs across the England region that cited Help Desk Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Engineer in their job title.

1 106 (87.60%) Windows
2 65 (53.72%) Microsoft
3 62 (51.24%) Active Directory
4 54 (44.63%) MS Excel
5 50 (41.32%) MS Office
6 49 (40.50%) Windows 7
7 46 (38.02%) Windows XP
8 39 (32.23%) Windows Server 2008
9 37 (30.58%) MS Exchange
10 34 (28.10%) Windows Vista
11 32 (26.45%) Windows Server 2003
12 29 (23.97%) Windows 8
13 27 (22.31%) Firewall
14 24 (19.83%) Degree
14 24 (19.83%) Apple
15 23 (19.01%) TCP/IP
15 23 (19.01%) SLA
16 20 (16.53%) VPN
17 18 (14.88%) SQL Server
17 18 (14.88%) ITIL
17 18 (14.88%) Service Management
17 18 (14.88%) VMware
18 16 (13.22%) MS PowerPoint
18 16 (13.22%) Internet
19 15 (12.40%) LAN
19 15 (12.40%) Risk Management
19 15 (12.40%) VMware Infrastructure
19 15 (12.40%) Change Control
20 14 (11.57%) Windows Server 2012
20 14 (11.57%) Telecoms

Help Desk Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 31 July 2014, IT jobs across the England region that cited Help Desk Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 37 (30.58%) MS Exchange
2 9 (7.44%) Blackberry Enterprise Server
3 6 (4.96%) Exchange Server 2010
4 4 (3.31%) Exchange Server 2013
4 4 (3.31%) Exchange Server 2007
5 3 (2.48%) IIS
6 2 (1.65%) Lync
7 1 (0.83%) SharePoint
7 1 (0.83%) Office Communications Server
Applications
1 54 (44.63%) MS Excel
2 50 (41.32%) MS Office
3 16 (13.22%) MS PowerPoint
Business Applications
1 1 (0.83%) SAP Oil and Gas
Cloud Services
1 5 (4.13%) Google Apps
2 3 (2.48%) Office 365
Communications & Networking
1 27 (22.31%) Firewall
2 23 (19.01%) TCP/IP
3 20 (16.53%) VPN
4 16 (13.22%) Internet
5 15 (12.40%) LAN
6 14 (11.57%) WAN
7 10 (8.26%) DNS
8 5 (4.13%) Cisco IOS
9 4 (3.31%) VoIP
9 4 (3.31%) ADSL
9 4 (3.31%) Broadband
10 3 (2.48%) Wireless
10 3 (2.48%) DHCP
11 1 (0.83%) MPLS
Database & Business Intelligence
1 18 (14.88%) SQL Server
General
1 14 (11.57%) Telecoms
2 6 (4.96%) Legal
3 1 (0.83%) German Language
3 1 (0.83%) Marketing
3 1 (0.83%) Manufacturing
3 1 (0.83%) Finance
3 1 (0.83%) Electronics
Miscellaneous
1 13 (10.74%) Blackberry
2 9 (7.44%) Mathematics
2 9 (7.44%) Client/Server
3 1 (0.83%) DTV
Operating Systems
1 106 (87.60%) Windows
2 49 (40.50%) Windows 7
3 46 (38.02%) Windows XP
4 39 (32.23%) Windows Server 2008
5 34 (28.10%) Windows Vista
6 32 (26.45%) Windows Server 2003
7 29 (23.97%) Windows 8
8 14 (11.57%) Windows Server 2012
9 12 (9.92%) Apple iOS
10 9 (7.44%) Linux
11 6 (4.96%) CentOS
11 6 (4.96%) Red Hat Enterprise Linux
11 6 (4.96%) Ubuntu
11 6 (4.96%) SUSE
11 6 (4.96%) Debian
12 5 (4.13%) UNIX
13 1 (0.83%) Windows 2000
13 1 (0.83%) Mac OS
Processes & Methodologies
1 18 (14.88%) ITIL
1 18 (14.88%) Service Management
2 15 (12.40%) Risk Management
2 15 (12.40%) Change Control
3 11 (9.09%) Project Management
4 9 (7.44%) Disaster Recovery
5 5 (4.13%) Time Management
6 3 (2.48%) Incident Management
7 2 (1.65%) CRM
8 1 (0.83%) Asset Management
8 1 (0.83%) Release Management
8 1 (0.83%) Digital Marketing
8 1 (0.83%) Programme Management
8 1 (0.83%) Business Intelligence
Programming Languages
1 1 (0.83%) Java
1 1 (0.83%) JavaScript
1 1 (0.83%) PowerHouse
Qualifications
1 24 (19.83%) Degree
2 8 (6.61%) Microsoft Certification
2 8 (6.61%) MCP
3 5 (4.13%) MCITP
4 4 (3.31%) MCSE
5 3 (2.48%) Network+ Certification
5 3 (2.48%) Cisco Certification
5 3 (2.48%) CCNA
5 3 (2.48%) A+ Certification
6 2 (1.65%) SC Cleared
6 2 (1.65%) Security Cleared
6 2 (1.65%) HND
6 2 (1.65%) MCSA
7 1 (0.83%) MCDST
Quality Assurance & Compliance
1 23 (19.01%) SLA
System Software
1 62 (51.24%) Active Directory
2 15 (12.40%) VMware Infrastructure
3 6 (4.96%) Terminal Services
4 1 (0.83%) XenApp
4 1 (0.83%) XenDesktop
Systems Management
1 3 (2.48%) SCCM
Vendors
1 65 (53.72%) Microsoft
2 24 (19.83%) Apple
3 18 (14.88%) VMware
4 13 (10.74%) Cisco
5 12 (9.92%) Citrix
6 6 (4.96%) HP
6 6 (4.96%) Red Hat
6 6 (4.96%) Google
7 3 (2.48%) SAP
7 3 (2.48%) Avaya
7 3 (2.48%) Remedy
8 2 (1.65%) Veritas
9 1 (0.83%) SonicWALL
9 1 (0.83%) WatchGuard
9 1 (0.83%) Oracle
9 1 (0.83%) Genesys
9 1 (0.83%) Siemens
9 1 (0.83%) Dell
Chesterfield, Derbyshire
Capita Resourcing - IT Resourcing
Salary: £18000 - £24000 per annum + Depending on Experience
Posted: 22 hours ago