The table below looks at the statistics for the Help Desk Support Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support Engineer in their job title over the 3 months to 3 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jun 2015
Same period 2014 Same period 2013
Help Desk Support Engineer
Rank 848 863 826
Rank change year-on-year
+15 -37
Permanent jobs requiring a Help Desk Support Engineer 29 57 45
As % of all permanent IT jobs located in England 0.029% 0.051% 0.044%
As % of the Job Titles category 0.031% 0.054% 0.047%
Number of salaries quoted 27 56 41
Average salary £24,000 £23,250 £21,500
Average salary % change year-on-year
+3.22% +8.13%
90% offered a salary of more than £18,800 £18,000 £19,650
10% offered a salary of more than £30,000 £30,000 £24,350
UK excluding London average salary £23,000 £22,000 £21,500
% change year-on-year
+4.54% +2.32%
Help Desk Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
95017 105558 96166
As % of all permanent IT jobs located in England 94.62% 94.62% 94.63%
Number of salaries quoted 79024 87499 80835
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,500 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Support Engineer Jobs Demand Trend in England

Help Desk Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Engineer across the England region.

Help Desk Support Engineer Salary Trend in England

Help Desk Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Support Engineer across the England region over the 3 months to 3 June 2015.

Help Desk Support Engineer Salary Histogram in England

Help Desk Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support Engineer within the England region over the 3 months to 3 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +15 9 £25,000 +19.04%
London +30 7 £26,000 +2.97%
East of England +13 6 £23,000 -
North West +9 5 £18,500 -32.11% 1
East Midlands +6 1 £22,000 +25.71%
South West -12 1 £21,500 -12.24%
Help Desk Support Engineer
UK

Help Desk Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 3 June 2015, IT jobs across the England region that cited Help Desk Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Engineer in their job title.

1 48 (81.36%) Windows
2 44 (74.58%) Active Directory
3 34 (57.63%) Microsoft
4 30 (50.85%) MS Excel
5 23 (38.98%) MS Office
6 21 (35.59%) Windows XP
6 21 (35.59%) Windows 7
7 15 (25.42%) MS Exchange
8 14 (23.73%) Microsoft Certification
8 14 (23.73%) Hyper-V
8 14 (23.73%) Windows Server 2012
9 13 (22.03%) MCP
10 12 (20.34%) MCSA
11 11 (18.64%) Windows Server 2008
11 11 (18.64%) Windows 8
11 11 (18.64%) DNS
12 10 (16.95%) ITIL
13 9 (15.25%) CRM
13 9 (15.25%) TCP/IP
13 9 (15.25%) WAN
14 8 (13.56%) VMware
15 7 (11.86%) Windows Server 2003
15 7 (11.86%) DHCP
15 7 (11.86%) MCITP
15 7 (11.86%) Degree
15 7 (11.86%) Windows Vista
16 6 (10.17%) SCCM
16 6 (10.17%) Exchange Server 2010
16 6 (10.17%) LAN
16 6 (10.17%) Apple

Help Desk Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 3 June 2015, IT jobs across the England region that cited Help Desk Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (25.42%) MS Exchange
2 6 (10.17%) Exchange Server 2010
3 5 (8.47%) Exchange Server 2007
3 5 (8.47%) Exchange Server 2003
4 4 (6.78%) SharePoint
5 1 (1.69%) SharePoint 2013
Applications
1 30 (50.85%) MS Excel
2 23 (38.98%) MS Office
Business Applications
1 1 (1.69%) Dynamics CRM
Cloud Services
1 5 (8.47%) Office 365
2 2 (3.39%) SaaS
3 1 (1.69%) Microsoft Azure
Communications & Networking
1 11 (18.64%) DNS
2 9 (15.25%) TCP/IP
2 9 (15.25%) WAN
3 7 (11.86%) DHCP
4 6 (10.17%) LAN
5 5 (8.47%) Wireless
6 4 (6.78%) VPN
6 4 (6.78%) Firewall
7 3 (5.08%) Internet
7 3 (5.08%) VoIP
8 2 (3.39%) IP Telephony
8 2 (3.39%) PABX
9 1 (1.69%) SAN
9 1 (1.69%) VLAN
Database & Business Intelligence
1 5 (8.47%) SQL Server
General
1 4 (6.78%) Telecoms
2 2 (3.39%) Finance
3 1 (1.69%) Manufacturing
3 1 (1.69%) Marketing
Libraries, Frameworks & Software Standards
1 5 (8.47%) HTML
Miscellaneous
1 4 (6.78%) iPhone
1 4 (6.78%) Blackberry
1 4 (6.78%) Analytical Skills
2 3 (5.08%) Data Centre
2 3 (5.08%) iPad
3 2 (3.39%) Video Conferencing
3 2 (3.39%) Enterprise Software
4 1 (1.69%) Management Information System
4 1 (1.69%) Social Media
4 1 (1.69%) Digital Media
4 1 (1.69%) New Media
Operating Systems
1 48 (81.36%) Windows
2 21 (35.59%) Windows XP
2 21 (35.59%) Windows 7
3 14 (23.73%) Windows Server 2012
4 11 (18.64%) Windows Server 2008
4 11 (18.64%) Windows 8
5 7 (11.86%) Windows Server 2003
5 7 (11.86%) Windows Vista
6 5 (8.47%) Windows 2000 Server
7 2 (3.39%) Apple iOS
8 1 (1.69%) Mac OS X
8 1 (1.69%) UNIX
8 1 (1.69%) Linux
8 1 (1.69%) Android
Processes & Methodologies
1 10 (16.95%) ITIL
2 9 (15.25%) CRM
3 2 (3.39%) Software Testing
3 2 (3.39%) Incident Management
3 2 (3.39%) Security Testing
3 2 (3.39%) Mentoring
3 2 (3.39%) Information Assurance
3 2 (3.39%) Product Management
4 1 (1.69%) Migration
4 1 (1.69%) Practice Management
4 1 (1.69%) Service Management
4 1 (1.69%) E-Commerce
4 1 (1.69%) ERP
4 1 (1.69%) Online Marketing
4 1 (1.69%) Mobile Device Management
4 1 (1.69%) Line Management
Programming Languages
1 5 (8.47%) PowerShell
2 1 (1.69%) SQL
Qualifications
1 14 (23.73%) Microsoft Certification
2 13 (22.03%) MCP
3 12 (20.34%) MCSA
4 7 (11.86%) MCITP
4 7 (11.86%) Degree
5 5 (8.47%) MCTS
6 4 (6.78%) CCNA
6 4 (6.78%) Cisco Certification
7 3 (5.08%) MCSE
8 2 (3.39%) A+ Certification
8 2 (3.39%) ITIL Certification
9 1 (1.69%) HND
Quality Assurance & Compliance
1 5 (8.47%) SLA
System Software
1 44 (74.58%) Active Directory
2 14 (23.73%) Hyper-V
3 3 (5.08%) VMware Infrastructure
4 1 (1.69%) Terminal Server
4 1 (1.69%) XenApp
Systems Management
1 6 (10.17%) SCCM
2 1 (1.69%) DameWare
2 1 (1.69%) AirWatch
Vendors
1 34 (57.63%) Microsoft
2 8 (13.56%) VMware
3 6 (10.17%) Apple
4 5 (8.47%) Citrix
4 5 (8.47%) Cisco
5 4 (6.78%) ServiceNow
6 2 (3.39%) Polycom
6 2 (3.39%) HP
6 2 (3.39%) Symantec
7 1 (1.69%) McAfee
7 1 (1.69%) MobileIron
Manchester, Lancashire
NCC Group
Posted: 5 days ago