The table below looks at the statistics for the Help Desk Support Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support Engineer in their job title over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Help Desk Support Engineer
Rank 847 831 829
Rank change year-on-year
-16 -2
Permanent jobs requiring a Help Desk Support Engineer 68 84 78
As % of all permanent IT jobs located in England 0.072% 0.085% 0.081%
As % of the Job Titles category 0.075% 0.088% 0.084%
Number of salaries quoted 60 82 73
Average salary £23,000 £24,000 £22,500
Average salary % change year-on-year
-4.16% +6.66%
90% offered a salary of more than £18,500 £19,000 £19,200
10% offered a salary of more than £39,500 £33,900 £25,800
UK excluding London average salary £22,500 £24,000 £22,000
% change year-on-year
-6.25% +9.09%
Help Desk Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
90948 95877 92534
As % of all permanent IT jobs located in England 96.14% 96.48% 96.29%
Number of salaries quoted 77193 80166 75284
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Help Desk Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Support Engineer Jobs Demand Trend in England

Help Desk Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Engineer across the England region.

Help Desk Support Engineer Salary Trend in England

Help Desk Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Support Engineer across the England region over the 3 months to 8 February 2016.

Help Desk Support Engineer Salary Histogram in England

Help Desk Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support Engineer within the England region over the 3 months to 8 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -1 24 £31,000 +14.81% 4
South East -1 23 £22,500 -6.25% 4
South West 0 6 £17,750 -7.79% 1
East of England -2 6 £22,500 +12.50% 2
West Midlands -17 4 - - 1
East Midlands +2 3 £25,000 +38.88%
Yorkshire - 2 £20,500 - 2
North West - 2 £31,250 -
Help Desk Support Engineer
UK

Help Desk Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 8 February 2016, IT jobs across the England region that cited Help Desk Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Engineer in their job title.

1 105 (69.08%) Windows
2 97 (63.82%) Active Directory
3 94 (61.84%) Microsoft
4 48 (31.58%) Windows 7
4 48 (31.58%) MS Excel
5 43 (28.29%) Windows Server
6 41 (26.97%) MS Exchange
7 37 (24.34%) VMware
8 33 (21.71%) Degree
8 33 (21.71%) MS Office
8 33 (21.71%) TCP/IP
8 33 (21.71%) Microsoft Certification
8 33 (21.71%) Office 365
9 29 (19.08%) Windows Server 2008
10 28 (18.42%) VMware Infrastructure
10 28 (18.42%) Citrix
11 27 (17.76%) DNS
11 27 (17.76%) Windows 8
12 26 (17.11%) Windows Server 2012
12 26 (17.11%) ITIL
13 23 (15.13%) Cisco
14 21 (13.82%) Firewall
15 20 (13.16%) Blackberry
16 18 (11.84%) WAN
16 18 (11.84%) DHCP
16 18 (11.84%) Windows XP
17 17 (11.18%) LAN
17 17 (11.18%) Hyper-V
18 16 (10.53%) Driving Licence
18 16 (10.53%) Computer Science

Help Desk Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 8 February 2016, IT jobs across the England region that cited Help Desk Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 41 (26.97%) MS Exchange
2 12 (7.89%) SharePoint
3 10 (6.58%) Exchange Server 2010
4 7 (4.61%) Blackberry Enterprise Server
4 7 (4.61%) Skype for Business
5 6 (3.95%) Exchange Server 2007
6 4 (2.63%) Exchange Server 2003
6 4 (2.63%) Exchange Server 2013
7 3 (1.97%) SharePoint 2010
8 2 (1.32%) IIS
9 1 (0.66%) IBM Notes
Applications
1 48 (31.58%) MS Excel
2 33 (21.71%) MS Office
3 5 (3.29%) MS Visio
4 1 (0.66%) MS PowerPoint
Business Applications
1 7 (4.61%) Dynamics CRM
Cloud Services
1 33 (21.71%) Office 365
2 12 (7.89%) Google Apps
3 4 (2.63%) Amazon AWS
3 4 (2.63%) Amazon S3
3 4 (2.63%) Microsoft Azure
4 3 (1.97%) Dropbox
5 2 (1.32%) Mimecast
Communications & Networking
1 33 (21.71%) TCP/IP
2 27 (17.76%) DNS
3 21 (13.82%) Firewall
4 18 (11.84%) DHCP
4 18 (11.84%) WAN
5 17 (11.18%) LAN
6 15 (9.87%) VPN
7 9 (5.92%) VoIP
7 9 (5.92%) Wi-Fi
8 5 (3.29%) Internet
8 5 (3.29%) IP Telephony
8 5 (3.29%) Network Security
8 5 (3.29%) SAN
9 4 (2.63%) NAS
9 4 (2.63%) Remote Desktop
9 4 (2.63%) Structured Cabling
9 4 (2.63%) Wireless
10 2 (1.32%) IPv4
11 1 (0.66%) Ethernet
11 1 (0.66%) SMTP
Database & Business Intelligence
1 11 (7.24%) SQL Server
2 3 (1.97%) SQL Server Integration Services
3 1 (0.66%) SQL Server 2008
General
1 16 (10.53%) Finance
2 8 (5.26%) Banking
2 8 (5.26%) Retail
3 4 (2.63%) Front Office
3 4 (2.63%) Legal
3 4 (2.63%) Telecoms
4 3 (1.97%) Law
Libraries, Frameworks & Software Standards
1 4 (2.63%) .NET
Miscellaneous
1 20 (13.16%) Blackberry
2 16 (10.53%) Computer Science
2 16 (10.53%) Driving Licence
3 9 (5.92%) Data Centre
4 6 (3.95%) Analytical Skills
4 6 (3.95%) iPhone
4 6 (3.95%) Video Conferencing
5 5 (3.29%) Fat Client
5 5 (3.29%) Thin Client
6 4 (2.63%) Hedge funds
6 4 (2.63%) iPad
7 2 (1.32%) Social Media
Operating Systems
1 105 (69.08%) Windows
2 48 (31.58%) Windows 7
3 43 (28.29%) Windows Server
4 29 (19.08%) Windows Server 2008
5 27 (17.76%) Windows 8
6 26 (17.11%) Windows Server 2012
7 18 (11.84%) Windows XP
8 16 (10.53%) Windows Server 2003
9 11 (7.24%) Android
10 10 (6.58%) Mac OS X
11 5 (3.29%) Apple iOS
11 5 (3.29%) Linux
11 5 (3.29%) Windows 10
11 5 (3.29%) Windows Vista
12 4 (2.63%) Windows 2000
13 3 (1.97%) Mac OS
13 3 (1.97%) Red Hat Enterprise Linux
14 2 (1.32%) CentOS
14 2 (1.32%) Debian
14 2 (1.32%) Ubuntu
Processes & Methodologies
1 26 (17.11%) ITIL
2 12 (7.89%) Incident Management
3 9 (5.92%) CRM
3 9 (5.92%) Service Management
4 6 (3.95%) Disaster Recovery
4 6 (3.95%) High Availability
4 6 (3.95%) Service Delivery
5 5 (3.29%) Change Management
6 4 (2.63%) Cybersecurity
6 4 (2.63%) Mentoring
7 3 (1.97%) Business Intelligence
7 3 (1.97%) Information Assurance
7 3 (1.97%) Root Cause Analysis
7 3 (1.97%) Security Testing
7 3 (1.97%) Software Testing
8 2 (1.32%) Agile Software Development
8 2 (1.32%) Information Security
8 2 (1.32%) Logistics
8 2 (1.32%) Problem Management
8 2 (1.32%) Software Deployment
Programming Languages
1 15 (9.87%) SQL
2 7 (4.61%) PowerShell
3 6 (3.95%) VB
4 3 (1.97%) Java
4 3 (1.97%) JavaScript
Qualifications
1 33 (21.71%) Degree
1 33 (21.71%) Microsoft Certification
2 16 (10.53%) MCP
3 15 (9.87%) CCNA
3 15 (9.87%) Cisco Certification
4 12 (7.89%) MCITP
4 12 (7.89%) MCSA
4 12 (7.89%) MCSE
4 12 (7.89%) MCTS
5 8 (5.26%) Security Cleared
6 6 (3.95%) HNC
6 6 (3.95%) HND
6 6 (3.95%) MCDST
7 5 (3.29%) SC Cleared
8 3 (1.97%) Citrix Certification
8 3 (1.97%) ITIL Certification
8 3 (1.97%) JNCIS
9 2 (1.32%) A+ Certification
9 2 (1.32%) MOS
10 1 (0.66%) NVQ Level 3
Quality Assurance & Compliance
1 15 (9.87%) SLA
2 2 (1.32%) QA
System Software
1 97 (63.82%) Active Directory
2 28 (18.42%) VMware Infrastructure
3 17 (11.18%) Hyper-V
4 7 (4.61%) Terminal Services
4 7 (4.61%) XenApp
5 4 (2.63%) vSphere
6 1 (0.66%) Firmware
6 1 (0.66%) Microsoft App-V
6 1 (0.66%) Terminal Server
Systems Management
1 6 (3.95%) Microsoft Data Protection Manager
1 6 (3.95%) SCOM
2 3 (1.97%) SCCM
3 2 (1.32%) Nagios
4 1 (0.66%) Backup Exec
Vendors
1 94 (61.84%) Microsoft
2 37 (24.34%) VMware
3 28 (18.42%) Citrix
4 23 (15.13%) Cisco
5 13 (8.55%) Apple
6 12 (7.89%) Google
7 5 (3.29%) CheckPoint
7 5 (3.29%) Symantec
7 5 (3.29%) WatchGuard
8 4 (2.63%) Acronis
8 4 (2.63%) arcserve
8 4 (2.63%) Bloomberg
8 4 (2.63%) HP
8 4 (2.63%) Palo Alto
8 4 (2.63%) Reuters
8 4 (2.63%) SonicWALL
9 3 (1.97%) Juniper
9 3 (1.97%) Red Hat
9 3 (1.97%) SAP
9 3 (1.97%) ThinPrint
London
Joseph Harry Ltd
Salary: £28000 - £35000 per annum + Bonus + Pension
Posted: 2 days ago
Slough, Berkshire
Vertical IT
Salary: £20000 - £30000 per annum + Benefits
Posted: 3 days ago
City, London
AWD Recruitment
Salary: £18,000 - £22,000 per annum
Posted: 3 days ago
London
AWD online
Salary: £18,000 - £22,000 per annum
Posted: 4 days ago
Hemel Hempstead, Hertfordshire
Bristow Holland
Salary: £18.5k - 21.5k per year
Posted: 6 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Competitive Salary + Career Progression + Benefits
Posted: 6 days ago
Leeds, West Yorkshire
AWD Recruitment
Salary: £18,000 - £25,000 + Benefits
Posted: 6 days ago
Borehamwood, Hertfordshire
AWD online
Salary: £20,000 - £25,000 + Benefits + Training
Posted: 13 days ago
Bromsgrove
Recruitment Genius Ltd
Salary: £18500 - £23000 per annum
Posted: 24 days ago
Bristol, Avon
Orchard Computer Services
Salary: Competitive
Posted: 24 days ago
Hassocks, West Sussex
Friday Media Group
Salary: From £25,000 to £30,000 per annum DOE
Posted: 24 days ago
Folkestone, Kent
AWD online
Salary: £17,000 - £22,000 + Benefits
Posted: 26 days ago
Central London
Guru Careers
Salary: 20000-24000 Per Annum DOE + Benefits
Posted: 27 days ago