Help Desk Support Engineer Jobs in England
 
Demand Trend Salary Trend Salary Histogram Job Locations Related Skills

The first table below looks at the demand for the Help Desk Support Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support Engineer in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
 3 months to
17 May 2013		 Same period 2012 Same period 2011
Help Desk Support Engineer
Rank 785 824 811
Rank change year-on-year
+39 -13
Permanent jobs requiring a Help Desk Support Engineer 45 39 48
As % of all permanent IT jobs located in England 0.045% 0.034% 0.041%
As % of the Job Titles category 0.047% 0.036% 0.044%
Number of salaries quoted 42 38 48
Average salary £21,500 £25,000 £24,000
Average salary % change year-on-year
-14.00% +4.16%
90% offered a salary of more than £19,350 £17,925 £18,500
10% offered a salary of more than £24,000 £27,500 £27,900
UK excluding London average salary £21,500 £23,750 £23,750
% change year-on-year
-9.47% -
All Job Titles
England
Permanent IT job ads with a match in the
Job Titles category		 95250 107641 110251
As % of all permanent IT jobs located in England 94.45% 94.76% 94.31%
Number of salaries quoted 80210 93021 93605
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £67,500 £72,500 £70,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Help Desk Support Engineer
UK

Help Desk Support Engineer
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support Engineer across the England region as a proportion of the total demand within the Job Titles category.

England Help Desk Support Engineer Jobs Demand Trend

Help Desk Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Engineer across the England region.

England Help Desk Support Engineer Salary Trend

Help Desk Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Support Engineer across the England region over the 3 months to 17 May 2013.

England Help Desk Support Engineer Salary Histogram

Help Desk Support Engineer
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support Engineer within the England region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Average Salary
Last 3 Months		 Average Salary
% Change
on Same Period
Last Year
South East +7 22 £21,500 -2.27%
London +35 8 £22,250 -16.82%
West Midlands - 6 £23,000 -
South West - 4 £20,500 -
East of England 0 2 £22,250 -12.74%
North West -2 1 £22,000 -16.19%
Yorkshire -19 1 £21,000 +20.00%
North East - 1 £16,000 -
Help Desk Support Engineer
UK

Help Desk Support Engineer
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the England region that cited Help Desk Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Engineer in their job title.

1 48 (64.00%) Windows
2 38 (50.67%) Active Directory
3 36 (48.00%) Microsoft
4 23 (30.67%) MS Excel
5 20 (26.67%) MS Exchange
6 16 (21.33%) Citrix
6 16 (21.33%) Windows 7
7 14 (18.67%) Windows Server 2008
7 14 (18.67%) VMware
7 14 (18.67%) TCP/IP
7 14 (18.67%) MS Office
8 12 (16.00%) Windows Server 2003
9 11 (14.67%) Windows XP
10 10 (13.33%) DNS
10 10 (13.33%) SLA
10 10 (13.33%) ITIL
10 10 (13.33%) Exchange Server 2003
11 9 (12.00%) Computer Science
11 9 (12.00%) Microsoft Certification
12 8 (10.67%) Wireless
12 8 (10.67%) MCP
12 8 (10.67%) Cisco
12 8 (10.67%) VMware Infrastructure
13 7 (9.333%) SQL Server
13 7 (9.333%) C
13 7 (9.333%) Firewall
13 7 (9.333%) Blackberry
14 6 (8.000%) Linux
14 6 (8.000%) LAN
14 6 (8.000%) Exchange Server 2007

Help Desk Support Engineer
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the England region that cited Help Desk Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Engineer in their job title. Up to 20 skills are shown per category.

Application Development
1 3 (4.000%) .NET
1 3 (4.000%) ASP.NET
Application Platforms
1 20 (26.67%) MS Exchange
2 10 (13.33%) Exchange Server 2003
3 6 (8.000%) Exchange Server 2007
4 5 (6.667%) Exchange Server 2010
5 4 (5.333%) SharePoint
6 3 (4.000%) Lync
7 1 (1.333%) Magento
7 1 (1.333%) WorkSite
Applications
1 23 (30.67%) MS Excel
2 14 (18.67%) MS Office
Communications & Networking
1 14 (18.67%) TCP/IP
2 10 (13.33%) DNS
3 8 (10.67%) Wireless
4 7 (9.333%) Firewall
5 6 (8.000%) LAN
6 5 (6.667%) ADSL
6 5 (6.667%) DHCP
7 4 (5.333%) Internet
8 3 (4.000%) 3G
8 3 (4.000%) VPN
8 3 (4.000%) Broadband
9 2 (2.667%) SAN
9 2 (2.667%) WAN
10 1 (1.333%) PBX
10 1 (1.333%) HTTP
Database & Business Intelligence
1 7 (9.333%) SQL Server
2 4 (5.333%) SQL Server 2008
3 3 (4.000%) SQL Server 2005
3 3 (4.000%) SQL Server 7
3 3 (4.000%) SQL Server 2000
4 1 (1.333%) IDOL
General
1 5 (6.667%) Finance
2 4 (5.333%) Legal
3 3 (4.000%) Law
4 2 (2.667%) Banking
5 1 (1.333%) French Language
5 1 (1.333%) Russian Language
5 1 (1.333%) Telecoms
5 1 (1.333%) Advertising
Miscellaneous
1 9 (12.00%) Computer Science
2 7 (9.333%) Blackberry
3 1 (1.333%) Management Information System
3 1 (1.333%) Web 2.0
3 1 (1.333%) NHS
3 1 (1.333%) Thin Client
3 1 (1.333%) Fat Client
3 1 (1.333%) Enterprise Software
Operating Systems
1 48 (64.00%) Windows
2 16 (21.33%) Windows 7
3 14 (18.67%) Windows Server 2008
4 12 (16.00%) Windows Server 2003
5 11 (14.67%) Windows XP
6 6 (8.000%) Linux
7 3 (4.000%) Windows Vista
8 1 (1.333%) Windows 2000 Server
8 1 (1.333%) Mac OS
8 1 (1.333%) UNIX
8 1 (1.333%) Windows 8
Processes & Methodologies
1 10 (13.33%) ITIL
2 3 (4.000%) Web Design
3 2 (2.667%) Asset Management
3 2 (2.667%) Document Management
3 2 (2.667%) Supplier Management
4 1 (1.333%) Change Control
4 1 (1.333%) CRM
4 1 (1.333%) E-Commerce
4 1 (1.333%) Service Delivery
Programming Languages
1 7 (9.333%) C
2 4 (5.333%) SQL
3 3 (4.000%) VB.NET
3 3 (4.000%) C#
Qualifications
1 9 (12.00%) Microsoft Certification
2 8 (10.67%) MCP
3 5 (6.667%) MCSE
3 5 (6.667%) Degree
4 4 (5.333%) SC Cleared
4 4 (5.333%) Security Cleared
4 4 (5.333%) MCSA
5 3 (4.000%) MCTS
6 1 (1.333%) MCITP
Quality Assurance & Compliance
1 10 (13.33%) SLA
System Software
1 38 (50.67%) Active Directory
2 8 (10.67%) VMware Infrastructure
3 3 (4.000%) Squid
4 1 (1.333%) Hyper-V
4 1 (1.333%) Forefront TMG
4 1 (1.333%) Terminal Services
Systems Management
1 2 (2.667%) SCCM
Vendors
1 36 (48.00%) Microsoft
2 16 (21.33%) Citrix
3 14 (18.67%) VMware
4 8 (10.67%) Cisco
5 5 (6.667%) Apple
6 2 (2.667%) McAfee
7 1 (1.333%) Mitel
7 1 (1.333%) Blue Coat
7 1 (1.333%) WatchGuard
7 1 (1.333%) SonicWALL
7 1 (1.333%) Avaya
7 1 (1.333%) CommVault
Helpdesk Support Engineer
Godalming, Surrey
Exchange or Active Directory or Vmware /VDI would be advantageous... Essential skills: Windows 7... Active Directory. Microsoft Exchange. Desirable: Microsoft Windows Server. SQL. Cisco. VMWare. Terminal Services/Citrix...
Reflex Computer Recruitment
Salary: £19000 - £22000 per annum + Bonus + Benefits
Posted: 14 May 2013
Helpdesk Support Engineer
Woking, Surrey
The successful candidate will require strong technical background in desktop support for Windows 7, XP, Microsoft Windows server technologies, MS Office and other 3rd party application installation and...
Fidessa
Salary: Competitive salary
Posted: 22 April 2013
2nd / 3rd Line Helpdesk Support Engineer - High Wycombe - NEW
High Wycombe, Buckinghamshire
My client provide IT solutions to the SME sector and involved in the latest technology including Virtualisation and Cloud Computing... Windows SBS, 2003, 2008. Active Directory. Exchange Server...
Focus IT Recruitment
Salary: From £25,000 to £30,000 per annum + Great Benefits
Posted: 15 May 2013
Helpdesk Support Engineer / Analyst
Colchester, South East
Printer setup, adding users, backup and restore etc- Undertake installation and maintenance of clients software and liaise with 3rd party vendors.Role Requirements:- 1-2 years previous IT...
Salary: £20000 - £25000 per annum
Posted: 11 May 2013
Helpdesk Support Engineer
London
IT Support Engineer - London - EC1 - FarringdonThe successful candidate will play a crucial first line support role within the Business IT service function, providing support to a number of...
IQ Resourcing
Salary: £20000 - £30000 per annum + benefits
Posted: 30 April 2013
IT Helpdesk Support Engineer - IT Service Desk Analyst
Leatherhead, Surrey
Key skills and technologies will include: Onsite client support Telephone, email & remote support Installing, configuring, supporting, maintaining and troubleshooting IT hardware & software Windows 2003 Server / Windows 2008 Server /...
Ashdown IT
Salary: £20000 - £27000 per annum + pension & training
Posted: 14 May 2013
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Last Updated Friday 17 May 2013
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