Help Desk Team Lead Jobs in England

Help Desk Team Lead
UK > England

The median Help Desk Team Lead salary in England is £35,000 per year according to job vacancies posted during the 6 months to 20 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
20 Apr 2024
Same period 2023 Same period 2022
Rank 806 943 1122
Rank change year-on-year +137 +179 -278
Permanent jobs requiring a Help Desk Team Lead 14 8 5
As % of all permanent jobs advertised in England 0.017% 0.008% 0.004%
As % of the Job Titles category 0.018% 0.009% 0.004%
Number of salaries quoted 14 8 5
10th Percentile £31,250 £33,706 £25,500
25th Percentile £32,500 £42,813 £26,250
Median annual salary (50th Percentile) £35,000 £90,000 £50,000
Median % change year-on-year -61.11% +80.00% +17.65%
75th Percentile £37,875 £95,000 £52,500
90th Percentile £43,125 - -
UK median annual salary £35,000 £90,000 £50,000
% change year-on-year -61.11% +80.00% +17.65%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 79,391 86,698 124,907
% of permanent jobs with a recognized job title 94.47% 91.60% 96.05%
Number of salaries quoted 59,655 54,705 76,107
10th Percentile £28,500 £32,750 £32,363
25th Percentile £38,000 £45,000 £42,713
Median annual salary (50th Percentile) £53,500 £60,500 £60,000
Median % change year-on-year -11.57% +0.83% +9.09%
75th Percentile £72,188 £82,500 £80,000
90th Percentile £91,250 £100,000 £97,500
UK median annual salary £52,550 £60,000 £60,000
% change year-on-year -12.42% - +9.09%

Help Desk Team Lead
Job Vacancy Trend in England

Job postings that featured Help Desk Team Lead in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Help Desk Team Lead in England

Help Desk Team Lead
Salary Trend in England

3-month moving average salary quoted in jobs citing Help Desk Team Lead in England.

Salary trend for Help Desk Team Lead in England

Help Desk Team Lead
Salary Histogram in England

Salary distribution for jobs citing Help Desk Team Lead in England over the 6 months to 20 April 2024.

Salary histogram for Help Desk Team Lead in England

Help Desk Team Lead
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Team Lead within the England region over the 6 months to 20 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England - 9 £35,000 - 2
North West - 8 £35,000 - 2
London +155 3 £35,000 -61.11%
East of England - 2 £45,000 - 1
North East - 1 £37,500 -
Help Desk Team Lead
UK

Help Desk Team Lead Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 20 April 2024, Help Desk Team Lead job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Help Desk Team Lead in the job title.

1 9 (64.29%) SLA
2 8 (57.14%) Microsoft
3 7 (50.00%) Windows
3 7 (50.00%) Microsoft 365
4 5 (35.71%) Azure
4 5 (35.71%) Windows Server
4 5 (35.71%) Social Skills
4 5 (35.71%) Customer Service
5 4 (28.57%) Problem-Solving
5 4 (28.57%) Windows 10
5 4 (28.57%) Mentoring
5 4 (28.57%) Microsoft Office
5 4 (28.57%) Active Directory
6 3 (21.43%) Microsoft Certification
6 3 (21.43%) Firewall
6 3 (21.43%) Telecoms
6 3 (21.43%) Time Management
6 3 (21.43%) Organisational Skills
7 2 (14.29%) Customer Requirements
7 2 (14.29%) PowerShell
7 2 (14.29%) Android
7 2 (14.29%) Apple iOS
7 2 (14.29%) Finance
7 2 (14.29%) Internet
7 2 (14.29%) ITIL
8 1 (7.14%) CRM
8 1 (7.14%) Project Management
8 1 (7.14%) Service Delivery
8 1 (7.14%) Cisco
8 1 (7.14%) Incident Management

Help Desk Team Lead Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (28.57%) Microsoft Office
Cloud Services
1 7 (50.00%) Microsoft 365
2 5 (35.71%) Azure
3 1 (7.14%) Entra ID
Communications & Networking
1 3 (21.43%) Firewall
2 2 (14.29%) Internet
3 1 (7.14%) Network Security
General
1 5 (35.71%) Social Skills
2 3 (21.43%) Organisational Skills
2 3 (21.43%) Telecoms
3 2 (14.29%) Finance
4 1 (7.14%) Inclusion and Diversity
Miscellaneous
1 1 (7.14%) Public Cloud
Operating Systems
1 7 (50.00%) Windows
2 5 (35.71%) Windows Server
3 4 (28.57%) Windows 10
4 2 (14.29%) Android
4 2 (14.29%) Apple iOS
Processes & Methodologies
1 5 (35.71%) Customer Service
2 4 (28.57%) Mentoring
2 4 (28.57%) Problem-Solving
3 3 (21.43%) Time Management
4 2 (14.29%) Customer Requirements
4 2 (14.29%) ITIL
5 1 (7.14%) Coaching
5 1 (7.14%) Collaborative Working
5 1 (7.14%) Computer Science
5 1 (7.14%) Conflict Resolution
5 1 (7.14%) CRM
5 1 (7.14%) Customer Experience
5 1 (7.14%) Escalation Management
5 1 (7.14%) Incident Management
5 1 (7.14%) Line Management
5 1 (7.14%) Project Delivery
5 1 (7.14%) Project Management
5 1 (7.14%) Service Delivery
Programming Languages
1 2 (14.29%) PowerShell
Qualifications
1 3 (21.43%) Microsoft Certification
2 1 (7.14%) Degree
Quality Assurance & Compliance
1 9 (64.29%) SLA
System Software
1 4 (28.57%) Active Directory
Vendors
1 8 (57.14%) Microsoft
2 1 (7.14%) Cisco