ITIL Service Manager Jobs in England

ITIL Service Manager
UK > England

The median ITIL Service Manager salary in England is £57,000 per year according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 817 920 1056
Rank change year-on-year +103 +136 -252
Permanent jobs requiring an ITIL Service Manager 20 27 62
As % of all permanent jobs advertised in England 0.024% 0.029% 0.047%
As % of the Job Titles category 0.025% 0.031% 0.049%
Number of salaries quoted 18 24 60
10th Percentile £50,000 £52,775 £49,925
25th Percentile £51,250 £60,000 £50,000
Median annual salary (50th Percentile) £57,000 £70,000 £65,000
Median % change year-on-year -18.57% +7.69% +30.00%
75th Percentile £75,625 £84,688 £70,000
90th Percentile £80,000 £91,250 £75,100
UK median annual salary £57,000 £70,000 £65,000
% change year-on-year -18.57% +7.69% +30.00%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 80,250 85,781 125,417
% of permanent jobs with a recognized job title 94.48% 91.57% 96.08%
Number of salaries quoted 60,143 54,189 75,436
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,000 £45,000 £43,000
Median annual salary (50th Percentile) £54,000 £60,567 £60,000
Median % change year-on-year -10.84% +0.95% +9.09%
75th Percentile £72,375 £82,500 £80,000
90th Percentile £91,250 £100,000 £97,500
UK median annual salary £52,923 £60,000 £60,000
% change year-on-year -11.80% - +9.09%

ITIL Service Manager
Job Vacancy Trend in England

Job postings that featured ITIL Service Manager in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL Service Manager in England

ITIL Service Manager
Salary Trend in England

3-month moving average salary quoted in jobs citing ITIL Service Manager in England.

Salary trend for ITIL Service Manager in England

ITIL Service Manager
Salary Histogram in England

Salary distribution for jobs citing ITIL Service Manager in England over the 6 months to 25 April 2024.

Salary histogram for ITIL Service Manager in England

ITIL Service Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Service Manager within the England region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +122 13 £57,000 -18.57%
North of England +43 5 £65,000 +8.33%
North West - 3 £65,000 -
Yorkshire - 2 £62,500 -
South East +17 1 £44,000 -45.00%
West Midlands - 1 £75,000 -
Midlands - 1 £75,000 -
ITIL Service Manager
UK

ITIL Service Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 25 April 2024, ITIL Service Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring ITIL Service Manager in the job title.

1 20 (100.00%) ITIL
2 15 (75.00%) Service Management
2 15 (75.00%) ITSM
3 14 (70.00%) ITIL Certification
4 11 (55.00%) Problem Management
5 10 (50.00%) Social Skills
6 9 (45.00%) Service Delivery
7 5 (25.00%) Microsoft 365
8 4 (20.00%) Azure
9 3 (15.00%) Management Information System
9 3 (15.00%) Microsoft PowerPoint
9 3 (15.00%) Degree
9 3 (15.00%) Change Management
9 3 (15.00%) Microsoft Office
9 3 (15.00%) Genesys
9 3 (15.00%) Microsoft
9 3 (15.00%) Microsoft Excel
9 3 (15.00%) Problem-Solving
9 3 (15.00%) ServiceNow
9 3 (15.00%) Computer Science
10 2 (10.00%) Performance Metrics
10 2 (10.00%) Cybersecurity
10 2 (10.00%) Service Desk Management
10 2 (10.00%) Network Security
10 2 (10.00%) VMware Infrastructure
10 2 (10.00%) Tech Ops
10 2 (10.00%) Master's Degree
10 2 (10.00%) Computer Science Degree
10 2 (10.00%) Windows Server
10 2 (10.00%) Dynamics 365

ITIL Service Manager Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (15.00%) Microsoft Excel
1 3 (15.00%) Microsoft Office
1 3 (15.00%) Microsoft PowerPoint
Cloud Services
1 5 (25.00%) Microsoft 365
2 4 (20.00%) Azure
3 2 (10.00%) Dynamics 365
Communications & Networking
1 2 (10.00%) LAN
1 2 (10.00%) Network Security
1 2 (10.00%) VPN
1 2 (10.00%) WAN
General
1 10 (50.00%) Social Skills
2 2 (10.00%) Finance
3 1 (5.00%) Analytical Skills
3 1 (5.00%) Banking
3 1 (5.00%) Law
Miscellaneous
1 3 (15.00%) Management Information System
2 1 (5.00%) Self-Motivation
Operating Systems
1 2 (10.00%) Windows
1 2 (10.00%) Windows Server
Processes & Methodologies
1 20 (100.00%) ITIL
2 15 (75.00%) ITSM
2 15 (75.00%) Service Management
3 11 (55.00%) Problem Management
4 9 (45.00%) Service Delivery
5 3 (15.00%) Change Management
5 3 (15.00%) Computer Science
5 3 (15.00%) Problem-Solving
6 2 (10.00%) Cybersecurity
6 2 (10.00%) Network Security Management
6 2 (10.00%) Performance Metrics
6 2 (10.00%) Resource Management
6 2 (10.00%) Roadmaps
6 2 (10.00%) Security Management
6 2 (10.00%) Service Desk Management
6 2 (10.00%) Tech Ops
7 1 (5.00%) Continuous Improvement
7 1 (5.00%) Incident Management
7 1 (5.00%) Knowledge Management
7 1 (5.00%) Matrix Management
Qualifications
1 14 (70.00%) ITIL Certification
2 3 (15.00%) Degree
3 2 (10.00%) Computer Science Degree
3 2 (10.00%) Master's Degree
System Software
1 2 (10.00%) Active Directory
1 2 (10.00%) VMware Infrastructure
Vendors
1 3 (15.00%) Genesys
1 3 (15.00%) Microsoft
1 3 (15.00%) ServiceNow
2 2 (10.00%) VMware