ITIL Jobs in England

ITIL (Information Technology Infrastructure Library)
UK > England

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 19 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 38 55 69
Rank change year-on-year +17 +14 -12
Permanent jobs citing ITIL 4,162 5,159 6,490
As % of all permanent jobs advertised in England 4.95% 5.43% 4.99%
As % of the Processes & Methodologies category 5.74% 5.68% 5.22%
Number of salaries quoted 3,343 3,856 5,077
10th Percentile £27,500 £28,000 £26,500
25th Percentile £34,017 £35,000 £35,000
Median annual salary (50th Percentile) £49,000 £47,500 £47,500
Median % change year-on-year +3.16% - +5.56%
75th Percentile £62,500 £63,750 £62,500
90th Percentile £75,890 £77,500 £75,000
UK median annual salary £49,990 £47,500 £47,500
% change year-on-year +5.24% - +5.56%

All Process and Methodology Skills
England

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 72,450 90,857 124,319
As % of all permanent jobs advertised in England 86.08% 95.70% 95.56%
Number of salaries quoted 53,748 53,506 74,331
10th Percentile £29,000 £34,324 £33,250
25th Percentile £39,759 £46,000 £44,000
Median annual salary (50th Percentile) £55,000 £62,500 £60,000
Median % change year-on-year -12.00% +4.17% +9.09%
75th Percentile £73,750 £82,500 £80,000
90th Percentile £93,750 £101,250 £97,500
UK median annual salary £55,000 £61,500 £60,000
% change year-on-year -10.57% +2.50% +9.09%

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Salary Trend in England

3-month moving average salary quoted in jobs citing ITIL in England.

Salary trend for ITIL in England

ITIL
Salary Histogram in England

Salary distribution for jobs citing ITIL in England over the 6 months to 19 April 2024.

Salary histogram for ITIL in England

ITIL
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the England region over the 6 months to 19 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +17 1,131 £57,500 +3.93% 240
North of England +24 910 £42,500 +2.41% 170
South East +11 871 £50,000 +14.94% 129
Midlands -19 494 £41,000 -13.20% 92
South West +8 456 £50,000 +11.11% 79
North West +14 455 £43,500 +2.35% 109
West Midlands -10 344 £45,000 -5.26% 64
Yorkshire +38 315 £41,774 +0.66% 39
East of England +12 310 £37,500 -25.00% 53
East Midlands +3 148 £33,500 -18.29% 27
North East +6 140 £35,000 -6.67% 22
ITIL
UK

ITIL
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 487 (11.70%) Microsoft Exchange
2 306 (7.35%) SharePoint
3 38 (0.91%) Confluence
4 37 (0.89%) CMS
5 32 (0.77%) Skype for Business
6 26 (0.62%) IIS
7 22 (0.53%) WebLogic
8 11 (0.26%) OpenStack
9 9 (0.22%) IBM Notes
10 8 (0.19%) Exchange Server 2013
11 7 (0.17%) Apache
11 7 (0.17%) WebSphere
12 6 (0.14%) EPiServer
12 6 (0.14%) Exchange Server 2000
12 6 (0.14%) SharePoint 2010
13 5 (0.12%) Exchange Server 2010
13 5 (0.12%) Oracle Workflow
13 5 (0.12%) SAS
13 5 (0.12%) SharePoint 2013
13 5 (0.12%) WordPress
Applications
1 504 (12.11%) Microsoft Office
2 134 (3.22%) Microsoft Excel
3 43 (1.03%) Microsoft PowerPoint
4 25 (0.60%) MS Visio
5 17 (0.41%) Microsoft Project
6 14 (0.34%) Trello
7 5 (0.12%) Spreadsheet
8 4 (0.096%) SPSS
9 2 (0.048%) CATIA
9 2 (0.048%) Chatbot
9 2 (0.048%) NASTRAN
10 1 (0.024%) Adobe Creative Suite
Business Applications
1 81 (1.95%) Dynamics CRM
2 32 (0.77%) Remedy ITSM
2 32 (0.77%) Sparx Enterprise Architect
3 17 (0.41%) NEC Housing
4 16 (0.38%) Fidessa
5 13 (0.31%) Infor SunSystems
5 13 (0.31%) iTrent
5 13 (0.31%) PlanetPress Connect
6 11 (0.26%) SAP S/4HANA
7 10 (0.24%) NetSuite
8 9 (0.22%) SAP CX
9 7 (0.17%) Dynamics GP
9 7 (0.17%) Elite 3E
9 7 (0.17%) SAP Business One
10 6 (0.14%) Aladdin
10 6 (0.14%) thinkFolio
10 6 (0.14%) Workday HCM
11 5 (0.12%) BusinessWorks
11 5 (0.12%) Oracle 11i
11 5 (0.12%) Oracle EBS R12
Cloud Services
1 1,295 (31.11%) Microsoft 365
2 1,175 (28.23%) Azure
3 328 (7.88%) AWS
4 287 (6.90%) Entra ID
5 200 (4.81%) Power Platform
6 158 (3.80%) SaaS
7 153 (3.68%) IaaS
8 112 (2.69%) Azure DevOps
9 100 (2.40%) PaaS
10 92 (2.21%) OneDrive
11 77 (1.85%) PowerApps
12 70 (1.68%) Cloud Computing
13 66 (1.59%) Power Automate
14 57 (1.37%) GCP
15 54 (1.30%) Mimecast
16 51 (1.23%) Dynamics 365
17 35 (0.84%) WhatsApp
18 30 (0.72%) OpenShift
19 27 (0.65%) Azure Data Factory
20 26 (0.62%) Azure Logic Apps
Communications & Networking
1 494 (11.87%) Firewall
2 421 (10.12%) DNS
3 336 (8.07%) DHCP
4 323 (7.76%) LAN
5 317 (7.62%) WAN
6 232 (5.57%) TCP/IP
7 218 (5.24%) VPN
8 174 (4.18%) SAN
9 144 (3.46%) Wireless
10 133 (3.20%) Wi-Fi
11 129 (3.10%) Network Security
12 96 (2.31%) VoIP
13 87 (2.09%) VLAN
14 70 (1.68%) SD-WAN
15 63 (1.51%) Internet
16 54 (1.30%) MPLS
17 53 (1.27%) Remote Desktop
18 42 (1.01%) Skype
19 40 (0.96%) WLAN
20 39 (0.94%) SSL
Database & Business Intelligence
1 242 (5.81%) SQL Server
2 117 (2.81%) Power BI
3 70 (1.68%) Relational Database
4 61 (1.47%) Amazon RDS
4 61 (1.47%) Data Warehouse
5 48 (1.15%) MySQL
6 39 (0.94%) SQL Server Integration Services
7 35 (0.84%) SQL Server Reporting Services
8 28 (0.67%) Azure SQL Database
9 23 (0.55%) Elasticsearch
10 16 (0.38%) Big Data
10 16 (0.38%) BusinessObjects
11 15 (0.36%) Oracle Database
12 9 (0.22%) Tableau
13 8 (0.19%) MariaDB
13 8 (0.19%) RDBMS
14 7 (0.17%) Data Lake
15 6 (0.14%) Metadata
15 6 (0.14%) Snowflake Schema
15 6 (0.14%) SQL Server Analysis Services
Development Applications
1 140 (3.36%) JIRA
2 39 (0.94%) GitLab
3 35 (0.84%) Git
4 22 (0.53%) SQL Server Management Studio (SSMS)
5 21 (0.50%) Artifactory
6 19 (0.46%) Jenkins
7 17 (0.41%) Visual Studio
8 15 (0.36%) Eclipse
9 14 (0.34%) MSI
10 11 (0.26%) IBM UrbanCode
11 7 (0.17%) LoadRunner
11 7 (0.17%) Team Foundation Server
12 6 (0.14%) Rational DOORS
13 5 (0.12%) Hudson
13 5 (0.12%) JMeter
13 5 (0.12%) MSTest
13 5 (0.12%) Selenium
13 5 (0.12%) SonarQube
13 5 (0.12%) Sonatype Nexus
13 5 (0.12%) Toad
General
1 1,592 (38.25%) Social Skills
2 805 (19.34%) Finance
3 483 (11.60%) Analytical Skills
4 210 (5.05%) Legal
5 203 (4.88%) Organisational Skills
6 201 (4.83%) Inclusion and Diversity
7 187 (4.49%) Public Sector
8 178 (4.28%) Law
9 132 (3.17%) Retail
10 124 (2.98%) Telecoms
11 107 (2.57%) Banking
12 79 (1.90%) Presentation Skills
13 77 (1.85%) Manufacturing
14 59 (1.42%) Influencing Skills
15 49 (1.18%) Documentation Skills
16 48 (1.15%) Automotive
17 43 (1.03%) Pharmaceutical
18 42 (1.01%) Police
19 27 (0.65%) Aerospace
20 25 (0.60%) Financial Institution
Job Titles
1 851 (20.45%) Analyst
2 449 (10.79%) Senior
3 416 (10.00%) IT Support
4 404 (9.71%) Support Engineer
5 348 (8.36%) Infrastructure Engineer
6 337 (8.10%) Service Manager
7 330 (7.93%) Lead
8 320 (7.69%) IT Manager
9 310 (7.45%) Support Analyst
10 275 (6.61%) IT Engineer
11 253 (6.08%) Service Analyst
12 234 (5.62%) IT Analyst
13 189 (4.54%) Service Desk Analyst
14 177 (4.25%) Team Leader
15 173 (4.16%) IT Support Engineer
16 161 (3.87%) 2nd Line Support
16 161 (3.87%) Applications Support
17 133 (3.20%) Delivery Manager
18 129 (3.10%) Service Delivery Manager
19 128 (3.08%) IT Services Manager
Libraries, Frameworks & Software Standards
1 110 (2.64%) .NET
2 73 (1.75%) Web Services
3 69 (1.66%) HTML
4 64 (1.54%) CSS
5 62 (1.49%) EDI
6 61 (1.47%) XML
7 41 (0.99%) REST
7 41 (0.99%) SOAP
8 40 (0.96%) JSON
8 40 (0.96%) LDAP
9 35 (0.84%) AngularJS
10 32 (0.77%) .NET Framework
11 28 (0.67%) FIX Protocol
12 27 (0.65%) J2EE
13 23 (0.55%) ARM Templates
13 23 (0.55%) Spring
14 22 (0.53%) Ajax
14 22 (0.53%) Java EE
15 21 (0.50%) Middleware
16 20 (0.48%) Twitter Bootstrap
Miscellaneous
1 294 (7.06%) Management Information System
2 282 (6.78%) Data Centre
3 206 (4.95%) Driving Licence
4 156 (3.75%) Self-Motivation
5 89 (2.14%) Onboarding
6 87 (2.09%) CMDB
7 80 (1.92%) Public Cloud
8 70 (1.68%) Product Ownership
9 59 (1.42%) PKI
10 58 (1.39%) Replication
11 54 (1.30%) Enterprise Software
12 51 (1.23%) Video Conferencing
13 46 (1.11%) Fat Client
13 46 (1.11%) Thin Client
14 38 (0.91%) Hybrid Cloud
14 38 (0.91%) iPad
15 36 (0.86%) Smartphone
16 33 (0.79%) Enterprise Storage
17 32 (0.77%) iPhone
18 30 (0.72%) Cyber Threat
Operating Systems
1 1,515 (36.40%) Windows
2 597 (14.34%) Windows Server
3 507 (12.18%) Windows 10
4 276 (6.63%) Linux
5 165 (3.96%) Windows Server 2016
6 160 (3.84%) Windows 7
7 145 (3.48%) Windows Server 2019
8 136 (3.27%) Unix
9 124 (2.98%) Windows Server 2012
10 103 (2.47%) Android
11 69 (1.66%) Apple iOS
12 57 (1.37%) Windows Server 2008
13 54 (1.30%) Mac OS
14 51 (1.23%) Windows 8
15 41 (0.99%) CentOS
16 37 (0.89%) Red Hat Enterprise Linux
17 22 (0.53%) Ubuntu
18 20 (0.48%) Windows NT
19 19 (0.46%) CoreOS
20 18 (0.43%) Windows XP
Processes & Methodologies
1 1,025 (24.63%) Service Management
2 992 (23.83%) Problem-Solving
3 824 (19.80%) Customer Service
4 797 (19.15%) Service Delivery
5 767 (18.43%) ITSM
6 548 (13.17%) Agile
7 546 (13.12%) Change Management
8 485 (11.65%) Infrastructure Engineering
9 476 (11.44%) Project Management
10 447 (10.74%) Incident Management
11 404 (9.71%) Problem Management
12 393 (9.44%) Cybersecurity
13 386 (9.27%) Mentoring
14 380 (9.13%) Continuous Improvement
15 344 (8.27%) Roadmaps
16 329 (7.90%) Stakeholder Management
17 302 (7.26%) DevOps
18 289 (6.94%) PRINCE2
19 264 (6.34%) Disaster Recovery
20 242 (5.81%) Coaching
Programming Languages
1 420 (10.09%) SQL
2 356 (8.55%) PowerShell
3 131 (3.15%) Python
4 128 (3.08%) JavaScript
5 87 (2.09%) Bash
6 81 (1.95%) T-SQL
7 61 (1.47%) C#
8 60 (1.44%) Java
9 51 (1.23%) Perl
10 34 (0.82%) PL/SQL
11 26 (0.62%) Shell Script
12 21 (0.50%) Ruby
13 19 (0.46%) Bicep
13 19 (0.46%) COBOL
13 19 (0.46%) VB
14 15 (0.36%) VBScript
15 14 (0.34%) Groovy
15 14 (0.34%) RPG
16 10 (0.24%) PHP
16 10 (0.24%) Swift
Qualifications
1 867 (20.83%) Degree
2 529 (12.71%) Security Cleared
3 330 (7.93%) ITIL Certification
4 312 (7.50%) SC Cleared
5 274 (6.58%) Microsoft Certification
6 196 (4.71%) Cisco Certification
7 194 (4.66%) DV Cleared
8 162 (3.89%) CCNA
9 142 (3.41%) ITIL Foundation Certificate
10 109 (2.62%) Azure Certification
11 104 (2.50%) Computer Science Degree
12 103 (2.47%) A+ Certification
13 98 (2.35%) CISSP
14 91 (2.19%) CCNP
15 88 (2.11%) DBS Check
15 88 (2.11%) PMI Certification
16 77 (1.85%) PMP
17 68 (1.63%) MCSE
18 65 (1.56%) MCSA
19 63 (1.51%) MCP
Quality Assurance & Compliance
1 518 (12.45%) SLA
2 188 (4.52%) ISO/IEC 27001
3 129 (3.10%) GDPR
4 120 (2.88%) Cyber Essentials
5 58 (1.39%) NIST
6 54 (1.30%) COBIT
7 50 (1.20%) QA
8 43 (1.03%) Sarbanes-Oxley
9 39 (0.94%) Data Quality
10 38 (0.91%) PCI DSS
11 26 (0.62%) GRC
12 22 (0.53%) PMO
13 21 (0.50%) Accessibility
13 21 (0.50%) ISO/IEC 20000
14 18 (0.43%) NCSC
15 17 (0.41%) Cyber Essentials PLUS
16 16 (0.38%) ISO 9001
16 16 (0.38%) ITGC
17 14 (0.34%) HIPAA
18 8 (0.19%) SOC 2
System Software
1 1,184 (28.45%) Active Directory
2 453 (10.88%) VMware Infrastructure
3 289 (6.94%) Hyper-V
4 80 (1.92%) vSphere
5 68 (1.63%) XenApp
6 65 (1.56%) XenDesktop
7 60 (1.44%) Virtual Desktop
8 59 (1.42%) Virtual Machines
9 58 (1.39%) Firmware
10 56 (1.35%) VMware ESXi
11 47 (1.13%) VirtualBox
12 42 (1.01%) Docker
13 18 (0.43%) Terminal Services
14 15 (0.36%) Microsoft App-V
14 15 (0.36%) Virtual Servers
15 7 (0.17%) IAG
16 6 (0.14%) VMware Workstation
17 5 (0.12%) BitLocker
18 4 (0.096%) Microsoft Virtual Server
18 4 (0.096%) pfSense
Systems Management
1 321 (7.71%) SCCM
2 313 (7.52%) Microsoft Intune
3 105 (2.52%) Terraform
4 96 (2.31%) Ansible
5 78 (1.87%) SCOM
5 78 (1.87%) WSUS
6 69 (1.66%) Kubernetes
7 66 (1.59%) Single Sign-On
8 37 (0.89%) Jamf Pro
9 34 (0.82%) Puppet
9 34 (0.82%) vCenter Server
10 30 (0.72%) Active Directory Federation Services
11 28 (0.67%) NetBackup
12 22 (0.53%) OpenSSO
13 19 (0.46%) FortiGate
14 17 (0.41%) ZABBIX
15 15 (0.36%) Backup Exec
15 15 (0.36%) Progress Chef
16 14 (0.34%) EMC NetWorker
16 14 (0.34%) Sysprep
Vendors
1 1,786 (42.91%) Microsoft
2 621 (14.92%) VMware
3 377 (9.06%) Cisco
4 325 (7.81%) ServiceNow
5 249 (5.98%) Citrix
6 176 (4.23%) HP
7 157 (3.77%) Oracle
8 140 (3.36%) Apple
9 121 (2.91%) Veeam
10 101 (2.43%) Meraki
11 99 (2.38%) Dell
12 98 (2.35%) SAP
13 91 (2.19%) IBM
14 65 (1.56%) Fortinet
15 64 (1.54%) Remedy
16 62 (1.49%) Sophos
17 61 (1.47%) Salesforce
18 56 (1.35%) Bloomberg
18 56 (1.35%) Palo Alto
18 56 (1.35%) Red Hat