The table below looks at the statistics for the Senior Technical Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Senior Technical Support in their job title over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Senior Technical Support
Rank 842 814 816
Rank change year-on-year
-28 +2
Permanent jobs requiring a Senior Technical Support 19 72 48
As % of all permanent IT jobs located in England 0.018% 0.066% 0.048%
As % of the Job Titles category 0.020% 0.070% 0.051%
Number of salaries quoted 16 57 30
Average salary £39,500 £34,000 £36,000
Average salary % change year-on-year
+16.17% -5.55%
90% offered a salary of more than £33,750 £25,000 £29,000
10% offered a salary of more than £53,750 £55,000 £50,250
UK excluding London average salary £42,500 £32,500 £34,750
% change year-on-year
+30.76% -6.47%
Senior Technical Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
97285 102439 95015
As % of all permanent IT jobs located in England 94.18% 94.49% 94.25%
Number of salaries quoted 81970 83640 79578
Average salary £45,000 £45,000 £43,500
Average salary % change year-on-year
- +3.44%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Senior Technical Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Senior Technical Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Senior Technical Support Jobs Demand Trend in England

Senior Technical Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support across the England region.

Senior Technical Support Salary Trend in England

Senior Technical Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Senior Technical Support across the England region over the 3 months to 2 September 2015.

Senior Technical Support Salary Histogram in England

Senior Technical Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Technical Support within the England region over the 3 months to 2 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +3 10 £37,500 +10.29% 1
South East -33 6 £52,500 -4.54%
East of England - 2 £35,000 -
North West - 1 £27,500 - 1
Senior Technical Support
UK

Senior Technical Support
Top 30 Related IT Skills in England

For the 6 months to 2 September 2015, IT jobs across the England region that cited Senior Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title.

1 50 (64.94%) Windows
2 35 (45.45%) Active Directory
3 32 (41.56%) VMware
4 30 (38.96%) Cisco
4 30 (38.96%) Microsoft
5 29 (37.66%) Linux
6 28 (36.36%) Hyper-V
7 26 (33.77%) VMware Infrastructure
8 25 (32.47%) MS Exchange
8 25 (32.47%) Citrix
9 24 (31.17%) Firewall
10 20 (25.97%) LAN
10 20 (25.97%) WAN
10 20 (25.97%) MS Excel
11 19 (24.68%) Windows Server 2008
12 18 (23.38%) Cisco Certification
13 17 (22.08%) CCNA
13 17 (22.08%) ITIL
14 16 (20.78%) MS Office
15 14 (18.18%) CRM
15 14 (18.18%) SAN
15 14 (18.18%) DNS
16 13 (16.88%) CCNP
16 13 (16.88%) VLAN
17 12 (15.58%) Oracle Database
17 12 (15.58%) Oracle
18 11 (14.29%) SQL Server
18 11 (14.29%) SLA
18 11 (14.29%) Data Centre
18 11 (14.29%) Network Security

Senior Technical Support
Top Related IT Skills in England by Category

For the 6 months to 2 September 2015, IT jobs across the England region that cited Senior Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 25 (32.47%) MS Exchange
2 9 (11.69%) Blackberry Enterprise Server
3 8 (10.39%) IIS
4 5 (6.49%) SharePoint
5 4 (5.19%) Lync
6 3 (3.90%) Exchange Server 2010
6 3 (3.90%) WebLogic
7 1 (1.30%) Apache
7 1 (1.30%) BizTalk Server
Applications
1 20 (25.97%) MS Excel
2 16 (20.78%) MS Office
3 3 (3.90%) MS PowerPoint
Business Applications
1 1 (1.30%) Maximo
Cloud Services
1 9 (11.69%) Mimecast
2 6 (7.79%) Office 365
3 4 (5.19%) IaaS
4 2 (2.60%) Microsoft Azure
Communications & Networking
1 24 (31.17%) Firewall
2 20 (25.97%) LAN
2 20 (25.97%) WAN
3 14 (18.18%) DNS
3 14 (18.18%) SAN
4 13 (16.88%) VLAN
5 11 (14.29%) Network Security
6 10 (12.99%) Ethernet
7 9 (11.69%) TCP/IP
8 7 (9.09%) VPN
8 7 (9.09%) DHCP
9 4 (5.19%) Internet
10 2 (2.60%) iSCSI
10 2 (2.60%) Fibre Channel
11 1 (1.30%) ADSL
11 1 (1.30%) Cisco ASA
11 1 (1.30%) tcpdump
11 1 (1.30%) SWIFTNet
11 1 (1.30%) ICMP
11 1 (1.30%) Wireshark
Database & Business Intelligence
1 12 (15.58%) Oracle Database
2 11 (14.29%) SQL Server
3 3 (3.90%) Crystal Reports
4 1 (1.30%) SQL Server 2008
4 1 (1.30%) Hadoop
4 1 (1.30%) Apache Hive
4 1 (1.30%) Big Data
4 1 (1.30%) SQL Server 2012
4 1 (1.30%) MySQL
Development Applications
1 3 (3.90%) Oracle Forms
2 2 (2.60%) Visual Studio
3 1 (1.30%) JIRA
3 1 (1.30%) Firebug
General
1 6 (7.79%) Finance
2 4 (5.19%) Electronics
3 3 (3.90%) Telecoms
3 3 (3.90%) Back Office
4 1 (1.30%) Front Office
4 1 (1.30%) Advertising
4 1 (1.30%) Marketing
Libraries, Frameworks & Software Standards
1 5 (6.49%) XML
2 3 (3.90%) .NET
2 3 (3.90%) Middleware
3 2 (2.60%) Web Services
4 1 (1.30%) HTML
4 1 (1.30%) Flash
4 1 (1.30%) J2EE
4 1 (1.30%) ASP.NET
4 1 (1.30%) COM
4 1 (1.30%) CSS
4 1 (1.30%) SOAP
4 1 (1.30%) Apache Flex
4 1 (1.30%) WCF
4 1 (1.30%) jQuery
4 1 (1.30%) Regular Expression
Miscellaneous
1 11 (14.29%) Data Centre
2 9 (11.69%) Blackberry
3 7 (9.09%) Analytical Skills
4 5 (6.49%) Management Information System
5 4 (5.19%) Mathematics
6 3 (3.90%) N-Tier
7 2 (2.60%) Computer Science
7 2 (2.60%) iSeries
8 1 (1.30%) Visualisation
8 1 (1.30%) SWIFT
8 1 (1.30%) Fixed Income
Operating Systems
1 50 (64.94%) Windows
2 29 (37.66%) Linux
3 19 (24.68%) Windows Server 2008
4 9 (11.69%) Windows 7
4 9 (11.69%) Windows 8
5 4 (5.19%) Windows Server 2012
5 4 (5.19%) Mac OS X
5 4 (5.19%) Windows Server 2003
6 3 (3.90%) Red Hat Enterprise Linux
7 2 (2.60%) UNIX
7 2 (2.60%) Windows 2000 Server
7 2 (2.60%) Ubuntu
7 2 (2.60%) Windows XP
8 1 (1.30%) Solaris
8 1 (1.30%) Mac OS X Server
8 1 (1.30%) Data ONTAP
Processes & Methodologies
1 17 (22.08%) ITIL
2 14 (18.18%) CRM
3 10 (12.99%) Security Management
3 10 (12.99%) Problem Management
4 9 (11.69%) Root Cause Analysis
5 6 (7.79%) Mentoring
5 6 (7.79%) BCP
6 4 (5.19%) Project Management
6 4 (5.19%) Disaster Recovery
6 4 (5.19%) Computer Security
7 3 (3.90%) Coaching
7 3 (3.90%) SDLC
7 3 (3.90%) Business Development
7 3 (3.90%) Incident Management
7 3 (3.90%) Workflow
7 3 (3.90%) OO
8 2 (2.60%) Logistics
8 2 (2.60%) Analytics
8 2 (2.60%) Software Distribution
8 2 (2.60%) Network Monitoring
Programming Languages
1 10 (12.99%) SQL
2 7 (9.09%) PowerShell
3 6 (7.79%) VBScript
4 2 (2.60%) Java
5 1 (1.30%) JavaScript
5 1 (1.30%) Perl
5 1 (1.30%) Shell Script
5 1 (1.30%) Bash Shell
Qualifications
1 18 (23.38%) Cisco Certification
2 17 (22.08%) CCNA
3 13 (16.88%) CCNP
4 10 (12.99%) Microsoft Certification
5 8 (10.39%) MCP
5 8 (10.39%) Degree
6 6 (7.79%) HNC
6 6 (7.79%) MCSE
7 4 (5.19%) MCTS
7 4 (5.19%) MCITP
8 3 (3.90%) HND
9 2 (2.60%) MCSA
9 2 (2.60%) VMware Certified Professional (VCP)
10 1 (1.30%) CCIE
10 1 (1.30%) RHCE
10 1 (1.30%) ITIL Certification
Quality Assurance & Compliance
1 11 (14.29%) SLA
2 4 (5.19%) ISO/IEC 27001
3 2 (2.60%) Sarbanes-Oxley
System Software
1 35 (45.45%) Active Directory
2 28 (36.36%) Hyper-V
3 26 (33.77%) VMware Infrastructure
4 10 (12.99%) vSphere
5 9 (11.69%) XenServer
6 5 (6.49%) VMware ESXi
7 4 (5.19%) Terminal Services
8 3 (3.90%) XenApp
9 2 (2.60%) VMware ESX
10 1 (1.30%) ISA Server
10 1 (1.30%) Kerio MailServer
10 1 (1.30%) HDFS
10 1 (1.30%) UAG
Systems Management
1 8 (10.39%) WSUS
1 8 (10.39%) Symantec Endpoint Protection
2 6 (7.79%) Backup Exec
3 2 (2.60%) Norton AntiVirus
3 2 (2.60%) NetBackup
4 1 (1.30%) SCCM
4 1 (1.30%) SCOM
4 1 (1.30%) SnapMirror
4 1 (1.30%) SnapVault
Vendors
1 32 (41.56%) VMware
2 30 (38.96%) Cisco
2 30 (38.96%) Microsoft
3 25 (32.47%) Citrix
4 12 (15.58%) Oracle
5 8 (10.39%) Symantec
6 7 (9.09%) Apple
7 5 (6.49%) WatchGuard
7 5 (6.49%) HP
8 4 (5.19%) Dell
8 4 (5.19%) Red Hat
9 3 (3.90%) EMC
9 3 (3.90%) SunGard
9 3 (3.90%) Huawei
10 2 (2.60%) Avaya
11 1 (1.30%) Juniper
11 1 (1.30%) NetApp
11 1 (1.30%) Veeam
11 1 (1.30%) Kerio
11 1 (1.30%) AVG
London
Salt
Salary: £40000 - £50000 per annum + Bonus/Package
Posted: Yesterday
Salford, Lancashire
Evolution Recruitment Solutions
Salary: 30,000 - 35,000 plus 5k oncall
Posted: Yesterday