The table below looks at the statistics for the Senior Technical Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Senior Technical Support in their job title over the 3 months to 4 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Mar 2015
Same period 2014 Same period 2013
Senior Technical Support
Rank 805 824 820
Rank change year-on-year
+19 -4
Permanent jobs requiring a Senior Technical Support 54 36 36
As % of all permanent IT jobs located in England 0.054% 0.036% 0.036%
As % of the Job Titles category 0.057% 0.038% 0.038%
Number of salaries quoted 30 36 32
Average salary £42,500 £41,250 £38,500
Average salary % change year-on-year
+3.03% +7.14%
90% offered a salary of more than £31,500 £29,500 £35,000
10% offered a salary of more than £55,000 £70,000 £45,000
UK excluding London average salary £42,500 £37,500 £40,000
% change year-on-year
+13.33% -6.25%
Senior Technical Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
94041 93776 95543
As % of all permanent IT jobs located in England 94.82% 94.45% 94.90%
Number of salaries quoted 78141 76271 81456
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £27,000
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Senior Technical Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Senior Technical Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Senior Technical Support Jobs Demand Trend in England

Senior Technical Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support across the England region.

Senior Technical Support Salary Trend in England

Senior Technical Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Senior Technical Support across the England region over the 3 months to 4 March 2015.

Senior Technical Support Salary Histogram in England

Senior Technical Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Technical Support within the England region over the 3 months to 4 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +30 29 £43,500 -3.33% 2
South East -10 13 £46,250 +8.82% 1
North West - 5 £31,500 -
Yorkshire - 4 £43,750 - 5
South West - 2 £30,000 -
West Midlands -39 1 £42,500 +13.33%
Senior Technical Support
UK

Senior Technical Support
Top 30 Related IT Skills in England

For the 6 months to 4 March 2015, IT jobs across the England region that cited Senior Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title.

1 63 (63.00%) Windows
2 45 (45.00%) MS Office
2 45 (45.00%) Microsoft
3 40 (40.00%) Degree
4 35 (35.00%) Active Directory
5 32 (32.00%) SQL
5 32 (32.00%) Finance
6 31 (31.00%) VMware
7 30 (30.00%) ITIL
8 29 (29.00%) SQL Server
9 27 (27.00%) TCP/IP
10 26 (26.00%) MS Exchange
10 26 (26.00%) Linux
10 26 (26.00%) Windows Server 2008
11 25 (25.00%) VMware Infrastructure
12 21 (21.00%) Oracle
12 21 (21.00%) DNS
12 21 (21.00%) Windows Server 2003
13 19 (19.00%) Front Office
14 16 (16.00%) Computer Science
15 15 (15.00%) WAN
15 15 (15.00%) LAN
15 15 (15.00%) Citrix
16 14 (14.00%) SharePoint
16 14 (14.00%) Clustering
16 14 (14.00%) Telecoms
17 13 (13.00%) DHCP
18 12 (12.00%) SAN
18 12 (12.00%) MS Excel
18 12 (12.00%) Python

Senior Technical Support
Top Related IT Skills in England by Category

For the 6 months to 4 March 2015, IT jobs across the England region that cited Senior Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 26 (26.00%) MS Exchange
2 14 (14.00%) SharePoint
3 10 (10.00%) MS Project Server
4 9 (9.00%) Exchange Server 2010
5 7 (7.00%) Exchange Server 2003
5 7 (7.00%) Exchange Server 2007
5 7 (7.00%) JBoss
5 7 (7.00%) MQSeries
6 6 (6.00%) Blackberry Enterprise Server
7 2 (2.00%) IIS
8 1 (1.00%) SharePoint 2010
8 1 (1.00%) Lync
8 1 (1.00%) SharePoint 2013
8 1 (1.00%) Exchange Server 2013
8 1 (1.00%) WebSphere
8 1 (1.00%) WebSphere Application Server
8 1 (1.00%) Apache
8 1 (1.00%) Tomcat
Applications
1 45 (45.00%) MS Office
2 12 (12.00%) MS Excel
3 7 (7.00%) MS PowerPoint
Business Applications
1 2 (2.00%) Maximo
Cloud Services
1 4 (4.00%) SaaS
2 1 (1.00%) PaaS
Communications & Networking
1 27 (27.00%) TCP/IP
2 21 (21.00%) DNS
3 15 (15.00%) WAN
3 15 (15.00%) LAN
4 13 (13.00%) DHCP
5 12 (12.00%) SAN
5 12 (12.00%) Internet
5 12 (12.00%) VLAN
6 11 (11.00%) Firewall
7 8 (8.00%) iSCSI
8 6 (6.00%) Wireshark
9 4 (4.00%) tcpdump
9 4 (4.00%) Network Security
10 3 (3.00%) PBX
11 2 (2.00%) LDAP
11 2 (2.00%) VPN
11 2 (2.00%) HTTP
11 2 (2.00%) SMTP
11 2 (2.00%) NAS
11 2 (2.00%) Asterisk PBX
Database & Business Intelligence
1 29 (29.00%) SQL Server
2 8 (8.00%) Relational Database
3 6 (6.00%) RDBMS
3 6 (6.00%) InterSystems Cache
4 5 (5.00%) Big Data
5 4 (4.00%) Hadoop
5 4 (4.00%) Apache Hive
6 2 (2.00%) Oracle Database
7 1 (1.00%) Data Mining
7 1 (1.00%) DB2
7 1 (1.00%) MySQL
7 1 (1.00%) Data Warehouse
General
1 32 (32.00%) Finance
2 19 (19.00%) Front Office
3 14 (14.00%) Telecoms
4 12 (12.00%) Retail
5 7 (7.00%) Marketing
6 6 (6.00%) Banking
7 5 (5.00%) Manufacturing
8 2 (2.00%) German Language
9 1 (1.00%) Back Office
9 1 (1.00%) Advertising
9 1 (1.00%) Publishing
Libraries, Frameworks & Software Standards
1 8 (8.00%) XML
2 7 (7.00%) .NET
3 6 (6.00%) JMS
4 1 (1.00%) REST
4 1 (1.00%) Middleware
4 1 (1.00%) CSS
4 1 (1.00%) HTML
4 1 (1.00%) J2EE
Miscellaneous
1 16 (16.00%) Computer Science
2 14 (14.00%) Clustering
3 10 (10.00%) Analytical Skills
4 7 (7.00%) Enterprise Software
5 6 (6.00%) Blackberry
5 6 (6.00%) Hedge funds
6 4 (4.00%) Management Information System
7 3 (3.00%) Client/Server
8 2 (2.00%) IVR
9 1 (1.00%) Data Extraction
9 1 (1.00%) Statistics
Operating Systems
1 63 (63.00%) Windows
2 26 (26.00%) Linux
2 26 (26.00%) Windows Server 2008
3 21 (21.00%) Windows Server 2003
4 11 (11.00%) UNIX
5 10 (10.00%) Windows XP
5 10 (10.00%) Windows Vista
6 9 (9.00%) Windows 7
7 8 (8.00%) Windows Server 2012
8 7 (7.00%) Windows 8
8 7 (7.00%) Solaris
9 4 (4.00%) Red Hat Enterprise Linux
10 1 (1.00%) AIX
Processes & Methodologies
1 30 (30.00%) ITIL
2 8 (8.00%) Problem Management
2 8 (8.00%) Incident Management
3 7 (7.00%) ETRM
4 6 (6.00%) ETL
4 6 (6.00%) Database Tuning
4 6 (6.00%) Performance Tuning
4 6 (6.00%) Software Engineering
5 5 (5.00%) Analytics
5 5 (5.00%) Data Analytics
5 5 (5.00%) Product Management
5 5 (5.00%) Business Intelligence
5 5 (5.00%) CRM
6 4 (4.00%) Software Deployment
6 4 (4.00%) Big Data Analytics
6 4 (4.00%) Line Management
7 2 (2.00%) Project Management
7 2 (2.00%) Mentoring
7 2 (2.00%) Performance Monitoring
7 2 (2.00%) People Management
Programming Languages
1 32 (32.00%) SQL
2 12 (12.00%) Python
2 12 (12.00%) VBScript
2 12 (12.00%) C#
3 11 (11.00%) Shell Script
3 11 (11.00%) Java
4 10 (10.00%) PowerShell
5 4 (4.00%) JavaScript
6 1 (1.00%) PHP
Qualifications
1 40 (40.00%) Degree
2 11 (11.00%) DV Cleared
2 11 (11.00%) Security Cleared
3 9 (9.00%) Microsoft Certification
4 8 (8.00%) CCNA
4 8 (8.00%) Cisco Certification
5 5 (5.00%) MCSE
6 4 (4.00%) MCTS
7 3 (3.00%) MCP
7 3 (3.00%) MCSA
8 2 (2.00%) MCDBA
8 2 (2.00%) HND
8 2 (2.00%) CCNP
8 2 (2.00%) Network+ Certification
8 2 (2.00%) VMware Certified Professional (VCP)
9 1 (1.00%) VCP4
9 1 (1.00%) ITIL Foundation Certificate
9 1 (1.00%) MCITP
9 1 (1.00%) RHCE
9 1 (1.00%) IBM AIX Certification
Quality Assurance & Compliance
1 4 (4.00%) SLA
2 2 (2.00%) ISO/IEC 27001
3 1 (1.00%) QA
System Software
1 35 (35.00%) Active Directory
2 25 (25.00%) VMware Infrastructure
3 10 (10.00%) VMware ESXi
4 8 (8.00%) Hyper-V
5 7 (7.00%) XenApp
5 7 (7.00%) XenDesktop
6 6 (6.00%) XenServer
7 4 (4.00%) VMware ESX
7 4 (4.00%) HDFS
8 2 (2.00%) VMware Workstation
8 2 (2.00%) vSphere
9 1 (1.00%) Samba
9 1 (1.00%) ISA Server
Systems Management
1 10 (10.00%) OpenView Configuration Management
2 7 (7.00%) Backup Exec
2 7 (7.00%) Norton AntiVirus
3 4 (4.00%) SCCM
4 2 (2.00%) MOM
4 2 (2.00%) Systems Management Server (SMS)
4 2 (2.00%) SCOM
5 1 (1.00%) Red Hat Satellite
5 1 (1.00%) Veritas Storage Foundation
5 1 (1.00%) WSUS
5 1 (1.00%) NetBackup
Vendors
1 45 (45.00%) Microsoft
2 31 (31.00%) VMware
3 21 (21.00%) Oracle
4 15 (15.00%) Citrix
5 10 (10.00%) Borland
5 10 (10.00%) Lumension
5 10 (10.00%) Fujitsu
6 9 (9.00%) Cisco
7 8 (8.00%) Symantec
8 7 (7.00%) SonicWALL
8 7 (7.00%) McAfee
8 7 (7.00%) Reuters
8 7 (7.00%) Bloomberg
8 7 (7.00%) EMC
9 5 (5.00%) Red Hat
10 2 (2.00%) IBM
11 1 (1.00%) Tripwire
11 1 (1.00%) HP
11 1 (1.00%) NetApp
11 1 (1.00%) Veritas
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networx
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