The table below looks at the statistics for the Senior Technical Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Senior Technical Support in their job title over the 3 months to 3 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Aug 2015
Same period 2014 Same period 2013
Senior Technical Support
Rank 844 831 795
Rank change year-on-year
-13 -36
Permanent jobs requiring a Senior Technical Support 23 57 52
As % of all permanent IT jobs located in England 0.023% 0.052% 0.051%
As % of the Job Titles category 0.024% 0.055% 0.054%
Number of salaries quoted 20 49 30
Average salary £39,000 £34,500 £36,000
Average salary % change year-on-year
+13.04% -4.16%
90% offered a salary of more than £29,750 £26,500 £22,000
10% offered a salary of more than £52,750 £55,000 £52,000
UK excluding London average salary £36,250 £35,000 £35,000
% change year-on-year
+3.57% -
Senior Technical Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
96246 103337 95812
As % of all permanent IT jobs located in England 94.32% 94.46% 94.27%
Number of salaries quoted 80520 85095 80045
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Senior Technical Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Senior Technical Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Senior Technical Support Jobs Demand Trend in England

Senior Technical Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support across the England region.

Senior Technical Support Salary Trend in England

Senior Technical Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Senior Technical Support across the England region over the 3 months to 3 August 2015.

Senior Technical Support Salary Histogram in England

Senior Technical Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Technical Support within the England region over the 3 months to 3 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +19 10 £40,000 +15.94% 1
South East +1 10 £39,000 -17.89% 1
East of England +17 2 £35,000 -12.50% 1
North West -1 1 £33,000 -2.94%
Senior Technical Support
UK

Senior Technical Support
Top 30 Related IT Skills in England

For the 6 months to 3 August 2015, IT jobs across the England region that cited Senior Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title.

1 60 (61.86%) Windows
2 43 (44.33%) Active Directory
3 40 (41.24%) Linux
4 35 (36.08%) Microsoft
5 33 (34.02%) VMware
6 31 (31.96%) Hyper-V
6 31 (31.96%) Citrix
7 29 (29.90%) MS Exchange
8 27 (27.84%) Cisco
9 26 (26.80%) LAN
9 26 (26.80%) WAN
10 25 (25.77%) ITIL
10 25 (25.77%) VMware Infrastructure
11 24 (24.74%) MS Office
12 23 (23.71%) Windows Server 2008
13 22 (22.68%) MS Excel
14 20 (20.62%) Firewall
15 19 (19.59%) CRM
15 19 (19.59%) DNS
15 19 (19.59%) Cisco Certification
16 18 (18.56%) CCNA
16 18 (18.56%) VLAN
17 17 (17.53%) Degree
18 16 (16.49%) Oracle
19 15 (15.46%) SQL Server
19 15 (15.46%) SQL
19 15 (15.46%) Blackberry
19 15 (15.46%) Blackberry Enterprise Server
19 15 (15.46%) Network Security
19 15 (15.46%) Windows 7

Senior Technical Support
Top Related IT Skills in England by Category

For the 6 months to 3 August 2015, IT jobs across the England region that cited Senior Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 29 (29.90%) MS Exchange
2 15 (15.46%) Blackberry Enterprise Server
3 9 (9.28%) SharePoint
4 7 (7.22%) IIS
5 4 (4.12%) Lync
6 3 (3.09%) Exchange Server 2010
6 3 (3.09%) WebLogic
7 2 (2.06%) Apache
7 2 (2.06%) MS Project Server
8 1 (1.03%) BizTalk Server
8 1 (1.03%) JBoss
Applications
1 24 (24.74%) MS Office
2 22 (22.68%) MS Excel
3 4 (4.12%) MS PowerPoint
Business Applications
1 2 (2.06%) Maximo
Cloud Services
1 14 (14.43%) Mimecast
2 2 (2.06%) Microsoft Azure
2 2 (2.06%) Office 365
Communications & Networking
1 26 (26.80%) LAN
1 26 (26.80%) WAN
2 20 (20.62%) Firewall
3 19 (19.59%) DNS
4 18 (18.56%) VLAN
5 15 (15.46%) Network Security
6 12 (12.37%) SAN
6 12 (12.37%) TCP/IP
7 10 (10.31%) Ethernet
8 9 (9.28%) Internet
9 8 (8.25%) DHCP
10 7 (7.22%) VPN
11 5 (5.15%) Wireshark
11 5 (5.15%) tcpdump
12 3 (3.09%) Fibre Channel
12 3 (3.09%) iSCSI
13 1 (1.03%) Cisco ASA
13 1 (1.03%) ICMP
13 1 (1.03%) HTTP
13 1 (1.03%) VoIP
Database & Business Intelligence
1 15 (15.46%) SQL Server
2 13 (13.40%) Oracle Database
3 5 (5.15%) Hadoop
3 5 (5.15%) Apache Hive
3 5 (5.15%) Big Data
4 3 (3.09%) Crystal Reports
5 1 (1.03%) SQL Server 2008
5 1 (1.03%) MySQL
5 1 (1.03%) SQL Server 2012
Development Applications
1 3 (3.09%) Oracle Forms
2 2 (2.06%) Visual Studio
3 1 (1.03%) JIRA
3 1 (1.03%) Firebug
General
1 12 (12.37%) Finance
2 6 (6.19%) Telecoms
3 4 (4.12%) Front Office
3 4 (4.12%) Back Office
3 4 (4.12%) Electronics
4 2 (2.06%) Retail
5 1 (1.03%) Marketing
5 1 (1.03%) Advertising
Libraries, Frameworks & Software Standards
1 5 (5.15%) XML
2 4 (4.12%) Middleware
3 3 (3.09%) .NET
4 2 (2.06%) Web Services
5 1 (1.03%) HTML
5 1 (1.03%) Flash
5 1 (1.03%) J2EE
5 1 (1.03%) ASP.NET
5 1 (1.03%) COM
5 1 (1.03%) CSS
5 1 (1.03%) SOAP
5 1 (1.03%) Apache Flex
5 1 (1.03%) WCF
5 1 (1.03%) jQuery
5 1 (1.03%) Regular Expression
Miscellaneous
1 15 (15.46%) Blackberry
2 9 (9.28%) Management Information System
3 8 (8.25%) Analytical Skills
4 7 (7.22%) Data Centre
4 7 (7.22%) Computer Science
5 4 (4.12%) Mathematics
6 3 (3.09%) N-Tier
7 2 (2.06%) iSeries
7 2 (2.06%) Clustering
8 1 (1.03%) Statistics
8 1 (1.03%) Fixed Income
8 1 (1.03%) Visualisation
8 1 (1.03%) SWIFT
Operating Systems
1 60 (61.86%) Windows
2 40 (41.24%) Linux
3 23 (23.71%) Windows Server 2008
4 15 (15.46%) Windows 7
5 14 (14.43%) Windows 8
6 7 (7.22%) Windows Server 2003
7 6 (6.19%) UNIX
7 6 (6.19%) Red Hat Enterprise Linux
8 4 (4.12%) Windows Server 2012
8 4 (4.12%) Windows XP
9 3 (3.09%) Mac OS X
10 2 (2.06%) Ubuntu
10 2 (2.06%) Windows Vista
10 2 (2.06%) Windows 2000 Server
11 1 (1.03%) Mac OS X Server
11 1 (1.03%) Solaris
Processes & Methodologies
1 25 (25.77%) ITIL
2 19 (19.59%) CRM
3 11 (11.34%) Problem Management
4 10 (10.31%) Security Management
5 9 (9.28%) Root Cause Analysis
6 7 (7.22%) Mentoring
7 6 (6.19%) Analytics
7 6 (6.19%) BCP
7 6 (6.19%) Project Management
8 5 (5.15%) Big Data Analytics
8 5 (5.15%) Data Analytics
8 5 (5.15%) Business Intelligence
9 4 (4.12%) Computer Security
9 4 (4.12%) Disaster Recovery
9 4 (4.12%) Incident Management
10 3 (3.09%) Workflow
10 3 (3.09%) OO
10 3 (3.09%) Business Development
10 3 (3.09%) Coaching
10 3 (3.09%) SDLC
Programming Languages
1 15 (15.46%) SQL
2 9 (9.28%) PowerShell
3 6 (6.19%) VBScript
4 4 (4.12%) Shell Script
5 3 (3.09%) Java
6 1 (1.03%) JavaScript
6 1 (1.03%) Perl
6 1 (1.03%) Bash Shell
Qualifications
1 19 (19.59%) Cisco Certification
2 18 (18.56%) CCNA
3 17 (17.53%) Degree
4 13 (13.40%) CCNP
5 11 (11.34%) Microsoft Certification
6 8 (8.25%) MCP
7 7 (7.22%) HNC
8 6 (6.19%) MCSE
9 5 (5.15%) HND
9 5 (5.15%) MCTS
10 4 (4.12%) MCITP
11 3 (3.09%) DV Cleared
11 3 (3.09%) Security Cleared
12 2 (2.06%) MCSA
12 2 (2.06%) VMware Certified Professional (VCP)
13 1 (1.03%) CCIE
13 1 (1.03%) RHCE
13 1 (1.03%) ITIL Certification
13 1 (1.03%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 13 (13.40%) SLA
2 4 (4.12%) ISO/IEC 27001
3 2 (2.06%) Sarbanes-Oxley
System Software
1 43 (44.33%) Active Directory
2 31 (31.96%) Hyper-V
3 25 (25.77%) VMware Infrastructure
4 14 (14.43%) XenServer
5 10 (10.31%) vSphere
6 5 (5.15%) HDFS
7 3 (3.09%) VMware ESXi
7 3 (3.09%) XenApp
7 3 (3.09%) VMware ESX
8 2 (2.06%) ISA Server
9 1 (1.03%) Samba
9 1 (1.03%) Kerio MailServer
9 1 (1.03%) UAG
Systems Management
1 8 (8.25%) WSUS
1 8 (8.25%) Symantec Endpoint Protection
2 6 (6.19%) Backup Exec
3 3 (3.09%) NetBackup
3 3 (3.09%) SCOM
4 2 (2.06%) OpenView Configuration Management
4 2 (2.06%) Norton AntiVirus
4 2 (2.06%) SCCM
5 1 (1.03%) Red Hat Satellite
5 1 (1.03%) Veritas Storage Foundation
Vendors
1 35 (36.08%) Microsoft
2 33 (34.02%) VMware
3 31 (31.96%) Citrix
4 27 (27.84%) Cisco
5 16 (16.49%) Oracle
6 8 (8.25%) Red Hat
6 8 (8.25%) Symantec
7 7 (7.22%) Apple
8 5 (5.15%) EMC
9 4 (4.12%) WatchGuard
10 3 (3.09%) Huawei
10 3 (3.09%) SunGard
11 2 (2.06%) Avaya
11 2 (2.06%) Borland
11 2 (2.06%) Lumension
11 2 (2.06%) Fujitsu
12 1 (1.03%) AVG
12 1 (1.03%) Brocade
12 1 (1.03%) Veeam
12 1 (1.03%) Kerio
Cambridge, Cambridgeshire
ENTERPRISE RECRUITMENT LTD
Salary: £35000 - £45000 per annum + Benefits
Posted: 3 days ago
London, UK
ServiceNow
Salary: Competitive
Posted: 7 days ago
Reading, Berkshire
Symantec
Salary: Unspecified Negotiable
Posted: 26 days ago