The first table below looks at the demand for the Senior Technical Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Senior Technical Support in their job title over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Senior Technical Support
Rank 843 815 824
Rank change year-on-year
-28 +9
Permanent jobs requiring a Senior Technical Support 55 47 46
As % of all permanent IT jobs located in England 0.051% 0.046% 0.041%
As % of the Job Titles category 0.054% 0.049% 0.043%
Number of salaries quoted 49 25 43
Average salary £35,000 £36,000 £43,000
Average salary % change year-on-year
-2.77% -16.27%
90% offered a salary of more than £29,315 £22,000 £35,000
10% offered a salary of more than £55,000 £62,000 £62,500
UK excluding London average salary £35,000 £35,000 £41,250
% change year-on-year
- -15.15%
Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
102606 96024 105994
As % of all permanent IT jobs located in England 94.40% 94.24% 95.26%
Number of salaries quoted 84657 80426 91603
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £27,500
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Senior Technical Support
UK

Senior Technical Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Senior Technical Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Senior Technical Support Jobs Demand Trend in England

Senior Technical Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support across the England region.

Senior Technical Support Salary Trend in England

Senior Technical Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Senior Technical Support across the England region over the 3 months to 23 July 2014.

Senior Technical Support Salary Histogram in England

Senior Technical Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Technical Support within the England region over the 3 months to 23 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +6 20 £47,500 - 2
London -33 11 £34,000 -29.89%
South West -5 9 £27,538 -21.32% 4
West Midlands 0 4 £40,000 +12.67% 1
Yorkshire - 4 £32,000 - 1
North East - 3 £30,500 -
East of England - 2 £40,000 -
East Midlands -21 1 £37,500 +70.45%
North West - 1 £34,000 -
Senior Technical Support
UK

Senior Technical Support
Top 30 Related IT Skills in England

For the 6 months to 23 July 2014, IT jobs across the England region that cited Senior Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title.

1 69 (62.16%) Windows
2 57 (51.35%) SQL
3 54 (48.65%) SQL Server
4 43 (38.74%) VMware
4 43 (38.74%) Microsoft
5 42 (37.84%) Linux
6 40 (36.04%) Oracle
7 34 (30.63%) VMware Infrastructure
8 33 (29.73%) Active Directory
9 29 (26.13%) MS Office
9 29 (26.13%) Windows Server 2008
10 26 (23.42%) MS Excel
10 26 (23.42%) DNS
11 24 (21.62%) UNIX
12 23 (20.72%) SharePoint
12 23 (20.72%) DHCP
12 23 (20.72%) SQL Server Reporting Services
13 22 (19.82%) Citrix
14 21 (18.92%) XML
14 21 (18.92%) Enterprise Software
15 20 (18.02%) Windows Server 2012
15 20 (18.02%) ITIL
15 20 (18.02%) Microsoft Certification
15 20 (18.02%) Finance
15 20 (18.02%) Firewall
16 19 (17.12%) SQL Server 2008
16 19 (17.12%) Hyper-V
16 19 (17.12%) IIS
16 19 (17.12%) MS Exchange
17 18 (16.22%) TCP/IP

Senior Technical Support
Top Related IT Skills in England by Category

For the 6 months to 23 July 2014, IT jobs across the England region that cited Senior Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (20.72%) SharePoint
2 19 (17.12%) MS Exchange
2 19 (17.12%) IIS
3 13 (11.71%) Tomcat
3 13 (11.71%) Exchange Server 2010
4 6 (5.41%) MQSeries
5 4 (3.60%) WebSphere
5 4 (3.60%) Exchange Server 2013
6 3 (2.70%) Lync
6 3 (2.70%) Lotus Domino
7 2 (1.80%) Exchange Server 2007
7 2 (1.80%) SharePoint Server
8 1 (0.90%) Blackberry Enterprise Server
Applications
1 29 (26.13%) MS Office
2 26 (23.42%) MS Excel
3 3 (2.70%) MS PowerPoint
Business Applications
1 12 (10.81%) SAP Business One
Cloud Services
1 10 (9.01%) SaaS
2 1 (0.90%) Office 365
2 1 (0.90%) Amazon AWS
Communications & Networking
1 26 (23.42%) DNS
2 23 (20.72%) DHCP
3 20 (18.02%) Firewall
4 18 (16.22%) TCP/IP
5 12 (10.81%) VPN
6 11 (9.91%) SAN
6 11 (9.91%) LAN
7 10 (9.01%) LDAP
8 9 (8.11%) WAN
8 9 (8.11%) Internet
9 8 (7.21%) SMTP
10 6 (5.41%) VoIP
10 6 (5.41%) Cisco ASA
11 4 (3.60%) Asterisk PBX
11 4 (3.60%) Wireshark
11 4 (3.60%) Wireless
11 4 (3.60%) Softphone
11 4 (3.60%) HTTP
11 4 (3.60%) PBX
11 4 (3.60%) SSL
Database & Business Intelligence
1 54 (48.65%) SQL Server
2 23 (20.72%) SQL Server Reporting Services
3 19 (17.12%) SQL Server 2008
4 18 (16.22%) Relational Database
5 16 (14.41%) SQL Server 2012
6 14 (12.61%) MySQL
7 13 (11.71%) SQL Server 2005
8 11 (9.91%) Big Data
9 10 (9.01%) Oracle OLAP
9 10 (9.01%) MongoDB
9 10 (9.01%) NoSQL
9 10 (9.01%) OLAP
10 6 (5.41%) InterSystems Cache
10 6 (5.41%) RDBMS
11 4 (3.60%) SQL Server Integration Services
12 3 (2.70%) Oracle Database
13 2 (1.80%) Oracle Database 11g
14 1 (0.90%) Oracle Database 10g
14 1 (0.90%) Text Mining
14 1 (0.90%) MS Access
Development Applications
1 5 (4.50%) Eclipse
2 4 (3.60%) Visual Studio
3 1 (0.90%) VSS/SourceSafe
3 1 (0.90%) IntelliJ
3 1 (0.90%) NetBeans
3 1 (0.90%) Team Foundation Server
General
1 20 (18.02%) Finance
2 11 (9.91%) Banking
3 6 (5.41%) International Banking
3 6 (5.41%) Marketing
4 5 (4.50%) Front Office
5 4 (3.60%) Back Office
5 4 (3.60%) Advertising
6 3 (2.70%) Spanish Language
7 2 (1.80%) French Language
7 2 (1.80%) German Language
8 1 (0.90%) Telecoms
8 1 (0.90%) Pharmaceutical
8 1 (0.90%) Retail
Libraries, Frameworks & Software Standards
1 21 (18.92%) XML
2 17 (15.32%) Web Services
3 10 (9.01%) HTML
4 7 (6.31%) JMS
5 6 (5.41%) CSS
5 6 (5.41%) XHTML
6 5 (4.50%) Ajax
7 4 (3.60%) WebSphere MQ
8 3 (2.70%) Application Packaging
9 2 (1.80%) ASP.NET
9 2 (1.80%) .NET
9 2 (1.80%) J2EE
10 1 (0.90%) Classic ASP
10 1 (0.90%) SOAP
10 1 (0.90%) WebSphere Message Broker
10 1 (0.90%) jQuery
10 1 (0.90%) ASP.NET MVC
10 1 (0.90%) REST
10 1 (0.90%) MSMQ
10 1 (0.90%) Java SE
Miscellaneous
1 21 (18.92%) Enterprise Software
2 11 (9.91%) Open Source
3 8 (7.21%) Computer Science
4 6 (5.41%) Hedge funds
5 4 (3.60%) Mathematics
5 4 (3.60%) CMDB
5 4 (3.60%) Client/Server
5 4 (3.60%) IVR
6 2 (1.80%) Blackberry
6 2 (1.80%) Replication
6 2 (1.80%) Video Conferencing
6 2 (1.80%) FlexPod
7 1 (0.90%) Wiki
7 1 (0.90%) Fat Client
7 1 (0.90%) Life Science
7 1 (0.90%) Thin Client
7 1 (0.90%) Smartcard
7 1 (0.90%) PKI
7 1 (0.90%) Web 2.0
7 1 (0.90%) Informatics
Operating Systems
1 69 (62.16%) Windows
2 42 (37.84%) Linux
3 29 (26.13%) Windows Server 2008
4 24 (21.62%) UNIX
5 20 (18.02%) Windows Server 2012
6 15 (13.51%) Windows Server 2003
7 4 (3.60%) Solaris
8 3 (2.70%) Windows 2000 Server
9 2 (1.80%) Windows Vista
9 2 (1.80%) Windows 8
10 1 (0.90%) CentOS
10 1 (0.90%) Windows 7
Processes & Methodologies
1 20 (18.02%) ITIL
2 14 (12.61%) ETL
3 13 (11.71%) Business Intelligence
3 13 (11.71%) ERP
4 12 (10.81%) Analytics
5 10 (9.01%) Business Analytics
6 9 (8.11%) Service Delivery
7 6 (5.41%) Disaster Recovery
7 6 (5.41%) Performance Tuning
7 6 (5.41%) Database Tuning
8 5 (4.50%) CRM
9 4 (3.60%) Continuous Improvement
9 4 (3.60%) Software Engineering
9 4 (3.60%) Time Management
9 4 (3.60%) ITSM
9 4 (3.60%) OO
9 4 (3.60%) Project Management
9 4 (3.60%) Service Management
10 3 (2.70%) Business Continuity
10 3 (2.70%) ISMS
Programming Languages
1 57 (51.35%) SQL
2 16 (14.41%) Java
3 15 (13.51%) Python
4 12 (10.81%) PowerShell
5 10 (9.01%) C#
6 9 (8.11%) JavaScript
7 4 (3.60%) Perl
8 3 (2.70%) VB
9 2 (1.80%) T-SQL
10 1 (0.90%) VBScript
Qualifications
1 20 (18.02%) Microsoft Certification
2 18 (16.22%) Degree
3 17 (15.32%) MCSE
4 14 (12.61%) MCITP
5 8 (7.21%) MCP
6 3 (2.70%) ITIL Certification
7 2 (1.80%) ITIL Foundation Certificate
8 1 (0.90%) VMware Certified Professional (VCP)
8 1 (0.90%) Postgraduate
8 1 (0.90%) CCNA
8 1 (0.90%) Cisco Certification
Quality Assurance & Compliance
1 14 (12.61%) SLA
2 3 (2.70%) ISO/IEC 27001
3 2 (1.80%) ISO 9001
4 1 (0.90%) PCI DSS
System Software
1 34 (30.63%) VMware Infrastructure
2 33 (29.73%) Active Directory
3 19 (17.12%) Hyper-V
4 6 (5.41%) VMware ESX
5 4 (3.60%) IMail Server
6 3 (2.70%) UAG
6 3 (2.70%) VMware ESXi
7 2 (1.80%) Terminal Services
7 2 (1.80%) vSphere
8 1 (0.90%) vCloud
Systems Management
1 10 (9.01%) SCCM
2 6 (5.41%) Systems Management Server (SMS)
3 5 (4.50%) WSUS
4 4 (3.60%) MOM
5 3 (2.70%) Control-M
5 3 (2.70%) SCOM
6 2 (1.80%) Norton AntiVirus
6 2 (1.80%) Backup Exec
6 2 (1.80%) EMC NetWorker
7 1 (0.90%) DameWare
Vendors
1 43 (38.74%) Microsoft
1 43 (38.74%) VMware
2 40 (36.04%) Oracle
3 22 (19.82%) Citrix
4 17 (15.32%) Cisco
5 13 (11.71%) SAP
6 12 (10.81%) Sun
6 12 (10.81%) Infor
7 7 (6.31%) NetApp
8 6 (5.41%) JBoss
9 5 (4.50%) Dell
10 4 (3.60%) EMC
10 4 (3.60%) Juniper
10 4 (3.60%) Veeam
10 4 (3.60%) ServiceNow
11 2 (1.80%) BT
11 2 (1.80%) Symantec
11 2 (1.80%) SolarWinds
11 2 (1.80%) StorageTek
11 2 (1.80%) CheckPoint
Coventry, West Midlands (County)
Mortimer Spinks
Salary: £50000 - £60000 per annum + excellent package + shares
Posted: 3 hours ago
Bath, Avon
People Source Consulting
Salary: £35000 - £55000 per annum
Posted: 7 hours ago
Bath, Avon
People Source Consulting
Salary: £35000 - £50000 per annum
Posted: 9 hours ago
Redruth, Cornwall
Global Technology Solutions Ltd
Salary: £25000 per annum
Posted: Yesterday
Reading, Berkshire
Coal IT Services
Salary: Unspecified Excellent Basic and Bens
Posted: 2 days ago
Middlesex, South East
Aspect Software
Salary: Competitive
Posted: 2 days ago
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £25000 - £28000 per annum
Posted: 6 days ago
Leeds
Nigel Frank International Limited - Newcastle
Salary: £26000 - £30000 per annum + Benefits Package
Posted: 15 days ago