The statistics below represent IT jobs advertised across the England region that had Senior Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 January 2017 with a comparison to same period over 2 years.

3 months to
24 Jan 2017
Same period 2016 Same period 2015
Senior Technical Support
UK / England
Rank 823 870 877
Rank change year-on-year
+47 +7
Permanent jobs requiring a Senior Technical Support 17 37 42
As % of all permanent IT jobs located in England 0.022% 0.040% 0.043%
As % of the Job Titles category 0.022% 0.041% 0.045%
Number of salaries quoted 13 34 33
Median salary £42,500 £36,250 £42,500
Median salary % change year-on-year
+17.24% -14.70%
90% offered a salary of more than £31,200 £32,900 £31,500
10% offered a salary of more than £54,000 £51,750 £54,000
UK excluding London median salary £36,750 £37,500 £42,500
% change year-on-year
-2.00% -11.76%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
75994 89200 93687
As % of all permanent IT jobs located in England 96.42% 96.50% 96.70%
Number of salaries quoted 63619 75641 78452
Median salary £47,250 £46,000 £45,000
Median salary % change year-on-year
+2.71% +2.22%
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Senior Technical Support
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Senior Technical Support in the job title.

Senior Technical Support Jobs Demand Trend in England

Senior Technical Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support across the England region.

Senior Technical Support Salary Trend in England

Senior Technical Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Senior Technical Support across the England region over the 3 months to 24 January 2017.

Senior Technical Support Salary Histogram in England

Senior Technical Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Technical Support within the England region over the 3 months to 24 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +44 6 £43,750 +25.00%
South East +52 5 £38,750 -13.88% 1
West Midlands 0 3 £34,000 +23.63% 2
Yorkshire +19 1 £36,000 +35.84%
North West - 1 - -
South West - 1 £60,350 -
Senior Technical Support
UK

Senior Technical Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 24 January 2017, Senior Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Senior Technical Support in the job title.

1 15 (38.46%) Windows
2 14 (35.90%) Degree
3 12 (30.77%) MS Visio
3 12 (30.77%) Microsoft
3 12 (30.77%) Active Directory
3 12 (30.77%) MS PowerPoint
4 11 (28.21%) Finance
4 11 (28.21%) MS Excel
4 11 (28.21%) Computer Science
5 10 (25.64%) Citrix
5 10 (25.64%) Banking
6 9 (23.08%) VMware
6 9 (23.08%) ETL
6 9 (23.08%) Linux
7 8 (20.51%) BT
7 8 (20.51%) VMware Infrastructure
7 8 (20.51%) Hadoop
7 8 (20.51%) RabbitMQ
7 8 (20.51%) Windows Server
8 7 (17.95%) Performance Management
8 7 (17.95%) SQL
8 7 (17.95%) Microsoft Certification
9 6 (15.38%) Oracle
9 6 (15.38%) Exchange Server 2013
9 6 (15.38%) Hyper-V
10 5 (12.82%) XenApp
10 5 (12.82%) SQL Server
10 5 (12.82%) XML
10 5 (12.82%) Java
10 5 (12.82%) MCSE

Senior Technical Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (15.38%) Exchange Server 2013
2 5 (12.82%) SharePoint
3 4 (10.26%) JBoss
3 4 (10.26%) MS Exchange
3 4 (10.26%) SharePoint 2013
3 4 (10.26%) Skype for Business
3 4 (10.26%) Tomcat
4 3 (7.69%) Oracle SOA Suite
4 3 (7.69%) WebSphere
5 2 (5.13%) Exchange Server 2007
5 2 (5.13%) Exchange Server 2010
Applications
1 12 (30.77%) MS PowerPoint
1 12 (30.77%) MS Visio
2 11 (28.21%) MS Excel
3 3 (7.69%) MS Office
Cloud Services
1 2 (5.13%) Microsoft Azure
2 1 (2.56%) Amazon AWS
2 1 (2.56%) Office 365
Communications & Networking
1 4 (10.26%) Skype
2 3 (7.69%) Firewall
2 3 (7.69%) FTP
2 3 (7.69%) HTTP
2 3 (7.69%) Internet
3 2 (5.13%) DHCP
3 2 (5.13%) DNS
3 2 (5.13%) TCP/IP
3 2 (5.13%) VoIP
3 2 (5.13%) VPN
4 1 (2.56%) NAS
4 1 (2.56%) SAN
4 1 (2.56%) VLAN
Database & Business Intelligence
1 8 (20.51%) Hadoop
2 5 (12.82%) SQL Server
3 2 (5.13%) Oracle Database
3 2 (5.13%) SQL Server 2012
4 1 (2.56%) Azure SQL Database
4 1 (2.56%) Big Data
4 1 (2.56%) Data Warehouse
4 1 (2.56%) HDInsight
4 1 (2.56%) Oracle Reports
4 1 (2.56%) Power BI
4 1 (2.56%) QlikView
4 1 (2.56%) Relational Database
4 1 (2.56%) Spotfire
4 1 (2.56%) SQL Server 2008
4 1 (2.56%) SQL Server 2016
4 1 (2.56%) SQL Server Analysis Services
4 1 (2.56%) SQL Server Integration Services
4 1 (2.56%) SQL Server Reporting Services
Development Applications
1 3 (7.69%) Eclipse
1 3 (7.69%) IntelliJ
1 3 (7.69%) Maven
1 3 (7.69%) NetBeans
2 1 (2.56%) Visual Studio
General
1 11 (28.21%) Finance
2 10 (25.64%) Banking
3 3 (7.69%) Manufacturing
4 2 (5.13%) Telecoms
5 1 (2.56%) Dutch Language
5 1 (2.56%) Electronics
5 1 (2.56%) French Language
5 1 (2.56%) German Language
5 1 (2.56%) Retail
Libraries, Frameworks & Software Standards
1 8 (20.51%) RabbitMQ
2 5 (12.82%) XML
3 3 (7.69%) Java EE
3 3 (7.69%) Java SE
3 3 (7.69%) JMS
3 3 (7.69%) REST
3 3 (7.69%) SOAP
3 3 (7.69%) Spring
3 3 (7.69%) Web Services
4 1 (2.56%) .NET
4 1 (2.56%) EDI
Miscellaneous
1 11 (28.21%) Computer Science
2 3 (7.69%) Enterprise Software
3 1 (2.56%) Client/Server
3 1 (2.56%) Clustering
3 1 (2.56%) EFT
3 1 (2.56%) Enterprise Storage
3 1 (2.56%) Fintech
3 1 (2.56%) Mainframe
3 1 (2.56%) Replication
Operating Systems
1 15 (38.46%) Windows
2 9 (23.08%) Linux
3 8 (20.51%) Windows Server
4 3 (7.69%) Unix
4 3 (7.69%) Windows Server 2012
5 1 (2.56%) AIX
5 1 (2.56%) Solaris
5 1 (2.56%) Windows 10
5 1 (2.56%) Windows 7
5 1 (2.56%) Windows 8
5 1 (2.56%) Windows Server 2008
Processes & Methodologies
1 9 (23.08%) ETL
2 7 (17.95%) Performance Management
3 4 (10.26%) Change Control
3 4 (10.26%) High Availability
3 4 (10.26%) Identity Management
3 4 (10.26%) Trend Analysis
4 3 (7.69%) Business Intelligence
4 3 (7.69%) ITIL
4 3 (7.69%) Open Source
4 3 (7.69%) SOA
5 2 (5.13%) Application Packaging
5 2 (5.13%) Configuration Management
5 2 (5.13%) Data Security
5 2 (5.13%) Incident Management
5 2 (5.13%) Information Security
5 2 (5.13%) PRINCE2
5 2 (5.13%) Supply Chain Management
6 1 (2.56%) ITSM
6 1 (2.56%) Service Delivery
6 1 (2.56%) Service Management
Programming Languages
1 7 (17.95%) SQL
2 5 (12.82%) Java
3 4 (10.26%) Shell Script
4 3 (7.69%) PowerShell
5 2 (5.13%) C#
5 2 (5.13%) VB
5 2 (5.13%) VBScript
6 1 (2.56%) C++
6 1 (2.56%) Python
6 1 (2.56%) T-SQL
Qualifications
1 14 (35.90%) Degree
2 7 (17.95%) Microsoft Certification
3 5 (12.82%) MCSE
4 2 (5.13%) PRINCE2 Certification
5 1 (2.56%) CCA
5 1 (2.56%) Citrix Certification
5 1 (2.56%) MCP
5 1 (2.56%) MCSA
5 1 (2.56%) VCAP
5 1 (2.56%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (2.56%) QA
1 1 (2.56%) SLA
System Software
1 12 (30.77%) Active Directory
2 8 (20.51%) VMware Infrastructure
3 6 (15.38%) Hyper-V
4 5 (12.82%) XenApp
5 3 (7.69%) vSphere
6 2 (5.13%) Microsoft App-V
7 1 (2.56%) Virtual Machines
7 1 (2.56%) VMware ESXi
7 1 (2.56%) XenDesktop
7 1 (2.56%) XenServer
Systems Management
1 3 (7.69%) Backup Exec
1 3 (7.69%) SCCM
2 2 (5.13%) Symantec Endpoint Protection
2 2 (5.13%) WSUS
3 1 (2.56%) Ganglia
3 1 (2.56%) Netcool
3 1 (2.56%) Norton AntiVirus
Vendors
1 12 (30.77%) Microsoft
2 10 (25.64%) Citrix
3 9 (23.08%) VMware
4 8 (20.51%) BT
5 6 (15.38%) Oracle
6 3 (7.69%) BEA
6 3 (7.69%) IBM
6 3 (7.69%) Symantec
6 3 (7.69%) TIBCO
7 2 (5.13%) NetApp
8 1 (2.56%) AppDynamics
8 1 (2.56%) Cisco
8 1 (2.56%) Dell
8 1 (2.56%) EqualLogic
8 1 (2.56%) HP
8 1 (2.56%) Kaspersky
8 1 (2.56%) Sophos
8 1 (2.56%) Tableau
8 1 (2.56%) Veeam
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