The table below looks at the statistics for the Senior Technical Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Senior Technical Support in their job title over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Senior Technical Support
Rank 811 861 832
Rank change year-on-year
+50 -29
Permanent jobs requiring a Senior Technical Support 60 56 42
As % of all permanent IT jobs located in England 0.061% 0.051% 0.041%
As % of the Job Titles category 0.064% 0.054% 0.043%
Number of salaries quoted 41 52 32
Average salary £33,000 £41,250 £37,500
Average salary % change year-on-year
-20.00% +10.00%
90% offered a salary of more than £27,500 £33,550 £29,100
10% offered a salary of more than £50,000 £65,000 £54,250
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%
Senior Technical Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
93153 104532 96855
As % of all permanent IT jobs located in England 94.64% 94.61% 94.63%
Number of salaries quoted 77472 86582 81511
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,500 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Senior Technical Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Senior Technical Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Senior Technical Support Jobs Demand Trend in England

Senior Technical Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support across the England region.

Senior Technical Support Salary Trend in England

Senior Technical Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Senior Technical Support across the England region over the 3 months to 29 May 2015.

Senior Technical Support Salary Histogram in England

Senior Technical Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Technical Support within the England region over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +65 27 £33,000 -40.00% 1
South East +9 17 £40,000 -15.78% 2
Yorkshire +17 7 £40,000 +25.00% 1
North West +18 4 £31,500 -7.35%
East Midlands - 2 £35,000 -
South West - 2 £40,000 -
East of England +13 1 £32,500 -18.75%
Senior Technical Support
UK

Senior Technical Support
Top 30 Related IT Skills in England

For the 6 months to 29 May 2015, IT jobs across the England region that cited Senior Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title.

1 70 (62.50%) Windows
2 52 (46.43%) Microsoft
3 43 (38.39%) Active Directory
3 43 (38.39%) MS Office
4 41 (36.61%) Linux
5 38 (33.93%) MS Exchange
6 37 (33.04%) VMware
7 32 (28.57%) Citrix
7 32 (28.57%) Degree
8 31 (27.68%) Windows Server 2008
9 30 (26.79%) Finance
10 28 (25.00%) ITIL
10 28 (25.00%) VMware Infrastructure
11 27 (24.11%) Oracle
12 26 (23.21%) LAN
12 26 (23.21%) WAN
12 26 (23.21%) Hyper-V
13 25 (22.32%) SQL
14 22 (19.64%) Cisco
14 22 (19.64%) MS Excel
15 20 (17.86%) TCP/IP
15 20 (17.86%) SQL Server
16 17 (15.18%) DNS
16 17 (15.18%) PowerShell
17 16 (14.29%) Firewall
17 16 (14.29%) Windows Server 2003
18 15 (13.39%) Blackberry
18 15 (13.39%) Blackberry Enterprise Server
18 15 (13.39%) Windows 7
18 15 (13.39%) Telecoms

Senior Technical Support
Top Related IT Skills in England by Category

For the 6 months to 29 May 2015, IT jobs across the England region that cited Senior Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 38 (33.93%) MS Exchange
2 15 (13.39%) Blackberry Enterprise Server
3 13 (11.61%) SharePoint
4 10 (8.93%) MS Project Server
5 8 (7.14%) IIS
6 5 (4.46%) JBoss
6 5 (4.46%) MQSeries
7 4 (3.57%) Exchange Server 2010
8 3 (2.68%) WebLogic
9 2 (1.79%) Apache
10 1 (0.89%) WebSphere
10 1 (0.89%) BizTalk Server
10 1 (0.89%) Tomcat
10 1 (0.89%) WebSphere Application Server
Applications
1 43 (38.39%) MS Office
2 22 (19.64%) MS Excel
3 8 (7.14%) MS PowerPoint
Business Applications
1 2 (1.79%) Maximo
Cloud Services
1 14 (12.50%) Mimecast
2 2 (1.79%) SaaS
3 1 (0.89%) Microsoft Azure
3 1 (0.89%) Office 365
Communications & Networking
1 26 (23.21%) LAN
1 26 (23.21%) WAN
2 20 (17.86%) TCP/IP
3 17 (15.18%) DNS
4 16 (14.29%) Firewall
5 14 (12.50%) VLAN
5 14 (12.50%) Network Security
6 13 (11.61%) Internet
7 12 (10.71%) SAN
8 10 (8.93%) DHCP
9 9 (8.04%) Ethernet
10 7 (6.25%) Wireshark
11 5 (4.46%) tcpdump
11 5 (4.46%) VPN
12 3 (2.68%) iSCSI
12 3 (2.68%) Fibre Channel
12 3 (2.68%) HTTP
13 2 (1.79%) LDAP
13 2 (1.79%) SMTP
14 1 (0.89%) NAS
Database & Business Intelligence
1 20 (17.86%) SQL Server
2 11 (9.82%) Oracle Database
3 6 (5.36%) Relational Database
4 5 (4.46%) Apache Hive
4 5 (4.46%) Big Data
4 5 (4.46%) Hadoop
5 4 (3.57%) RDBMS
5 4 (3.57%) InterSystems Cache
6 3 (2.68%) Crystal Reports
7 2 (1.79%) MySQL
8 1 (0.89%) SQL Server 2008
8 1 (0.89%) SQL Server 2012
8 1 (0.89%) DB2
Development Applications
1 3 (2.68%) Oracle Forms
2 1 (0.89%) JIRA
2 1 (0.89%) Firebug
2 1 (0.89%) Visual Studio
General
1 30 (26.79%) Finance
2 15 (13.39%) Telecoms
3 10 (8.93%) Retail
4 9 (8.04%) Front Office
5 5 (4.46%) Marketing
6 4 (3.57%) Back Office
6 4 (3.57%) Manufacturing
7 2 (1.79%) Advertising
7 2 (1.79%) German Language
Libraries, Frameworks & Software Standards
1 7 (6.25%) XML
2 4 (3.57%) JMS
2 4 (3.57%) Middleware
3 2 (1.79%) .NET
3 2 (1.79%) J2EE
3 2 (1.79%) Web Services
4 1 (0.89%) WCF
4 1 (0.89%) jQuery
4 1 (0.89%) Regular Expression
4 1 (0.89%) HTML
4 1 (0.89%) ASP.NET
4 1 (0.89%) COM
4 1 (0.89%) CSS
4 1 (0.89%) SOAP
Miscellaneous
1 15 (13.39%) Blackberry
2 14 (12.50%) Computer Science
3 13 (11.61%) Analytical Skills
4 12 (10.71%) Clustering
5 5 (4.46%) Management Information System
6 4 (3.57%) Hedge funds
6 4 (3.57%) Enterprise Software
7 3 (2.68%) N-Tier
8 2 (1.79%) Client/Server
8 2 (1.79%) iSeries
8 2 (1.79%) Data Centre
9 1 (0.89%) Statistics
9 1 (0.89%) Fixed Income
9 1 (0.89%) Visualisation
Operating Systems
1 70 (62.50%) Windows
2 41 (36.61%) Linux
3 31 (27.68%) Windows Server 2008
4 16 (14.29%) Windows Server 2003
5 15 (13.39%) Windows 7
6 14 (12.50%) Windows 8
7 12 (10.71%) Windows XP
8 11 (9.82%) UNIX
9 10 (8.93%) Windows Vista
10 6 (5.36%) Red Hat Enterprise Linux
11 5 (4.46%) Solaris
12 3 (2.68%) Windows Server 2012
13 2 (1.79%) Windows 2000 Server
13 2 (1.79%) Ubuntu
14 1 (0.89%) Mac OS X Server
14 1 (0.89%) Mac OS X
14 1 (0.89%) AIX
Processes & Methodologies
1 28 (25.00%) ITIL
2 14 (12.50%) CRM
3 9 (8.04%) Incident Management
3 9 (8.04%) Security Management
4 8 (7.14%) Root Cause Analysis
4 8 (7.14%) Mentoring
5 6 (5.36%) BCP
5 6 (5.36%) Project Management
5 6 (5.36%) Problem Management
5 6 (5.36%) Analytics
6 5 (4.46%) Big Data Analytics
6 5 (4.46%) Data Analytics
6 5 (4.46%) Business Intelligence
7 4 (3.57%) ETL
7 4 (3.57%) Product Management
7 4 (3.57%) Database Tuning
7 4 (3.57%) Performance Tuning
8 3 (2.68%) Coaching
8 3 (2.68%) SDLC
8 3 (2.68%) Business Development
Programming Languages
1 25 (22.32%) SQL
2 17 (15.18%) PowerShell
3 12 (10.71%) Shell Script
4 9 (8.04%) Java
5 7 (6.25%) VBScript
6 3 (2.68%) JavaScript
7 2 (1.79%) C#
8 1 (0.89%) Bash Shell
8 1 (0.89%) Python
8 1 (0.89%) Perl
Qualifications
1 32 (28.57%) Degree
2 14 (12.50%) Cisco Certification
2 14 (12.50%) CCNA
3 12 (10.71%) CCNP
4 11 (9.82%) DV Cleared
4 11 (9.82%) Security Cleared
5 7 (6.25%) Microsoft Certification
6 5 (4.46%) HND
6 5 (4.46%) MCP
6 5 (4.46%) MCSE
7 3 (2.68%) HNC
8 2 (1.79%) MCTS
9 1 (0.89%) ITIL Foundation Certificate
9 1 (0.89%) VMware Certified Professional (VCP)
9 1 (0.89%) IBM AIX Certification
9 1 (0.89%) RHCE
9 1 (0.89%) MCSA
Quality Assurance & Compliance
1 8 (7.14%) SLA
2 1 (0.89%) QA
2 1 (0.89%) Sarbanes-Oxley
System Software
1 43 (38.39%) Active Directory
2 28 (25.00%) VMware Infrastructure
3 26 (23.21%) Hyper-V
4 14 (12.50%) XenServer
5 11 (9.82%) VMware ESXi
6 10 (8.93%) vSphere
7 5 (4.46%) HDFS
8 2 (1.79%) ISA Server
8 2 (1.79%) XenApp
8 2 (1.79%) VMware ESX
9 1 (0.89%) UAG
9 1 (0.89%) Kerio MailServer
9 1 (0.89%) Samba
Systems Management
1 10 (8.93%) OpenView Configuration Management
2 7 (6.25%) Symantec Endpoint Protection
2 7 (6.25%) WSUS
3 6 (5.36%) Backup Exec
4 4 (3.57%) SCCM
5 3 (2.68%) SCOM
6 2 (1.79%) MOM
6 2 (1.79%) Systems Management Server (SMS)
6 2 (1.79%) NetBackup
7 1 (0.89%) Veritas Storage Foundation
7 1 (0.89%) Red Hat Satellite
7 1 (0.89%) Norton AntiVirus
Vendors
1 52 (46.43%) Microsoft
2 37 (33.04%) VMware
3 32 (28.57%) Citrix
4 27 (24.11%) Oracle
5 22 (19.64%) Cisco
6 10 (8.93%) Borland
6 10 (8.93%) Lumension
6 10 (8.93%) Fujitsu
7 9 (8.04%) EMC
8 8 (7.14%) Red Hat
9 7 (6.25%) Symantec
10 3 (2.68%) Huawei
10 3 (2.68%) SunGard
11 2 (1.79%) Avaya
11 2 (1.79%) Apple
12 1 (0.89%) AVG
12 1 (0.89%) Tripwire
12 1 (0.89%) Kerio
12 1 (0.89%) Veeam
12 1 (0.89%) NetApp
Reading, Berkshire
Symantec
Salary: Unspecified Competitive
Posted: 2 days ago
York, North Yorkshire
Searchability
Salary: £30000 - £50000 per annum + benefits
Posted: 3 days ago
Egham, Surrey
People Source Consulting
Salary: £30000 - £40000 per annum + benefits
Posted: 4 days ago
North West London
Amsys
Salary: From £30,000 to £35,000 per annum
Posted: 19 days ago