The table below looks at the statistics for the Senior Technical Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Senior Technical Support in their job title over the 3 months to 4 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 May 2015
Same period 2014 Same period 2013
Senior Technical Support
Rank 799 846 827
Rank change year-on-year
+47 -19
Permanent jobs requiring a Senior Technical Support 74 56 45
As % of all permanent IT jobs located in England 0.072% 0.050% 0.044%
As % of the Job Titles category 0.076% 0.053% 0.046%
Number of salaries quoted 42 53 40
Average salary £34,000 £42,500 £37,500
Average salary % change year-on-year
-20.00% +13.33%
90% offered a salary of more than £31,500 £29,700 £32,500
10% offered a salary of more than £47,500 £65,000 £46,900
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%
Senior Technical Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
97506 105347 98011
As % of all permanent IT jobs located in England 94.69% 94.61% 94.75%
Number of salaries quoted 80548 86456 82479
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,450 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Senior Technical Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Senior Technical Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Senior Technical Support Jobs Demand Trend in England

Senior Technical Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support across the England region.

Senior Technical Support Salary Trend in England

Senior Technical Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Senior Technical Support across the England region over the 3 months to 4 May 2015.

Senior Technical Support Salary Histogram in England

Senior Technical Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Technical Support within the England region over the 3 months to 4 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +49 40 £33,000 -32.30% 2
South East +14 16 £45,000 -14.28% 1
Yorkshire +17 9 £40,000 +19.40% 1
North West - 4 £31,500 -
East Midlands - 2 £35,000 -
South West - 2 £40,000 -
East of England +19 1 £32,500 -18.75%
Senior Technical Support
UK

Senior Technical Support
Top 30 Related IT Skills in England

For the 6 months to 4 May 2015, IT jobs across the England region that cited Senior Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title.

1 70 (61.40%) Windows
2 54 (47.37%) Microsoft
3 45 (39.47%) MS Office
4 40 (35.09%) Linux
4 40 (35.09%) Active Directory
5 36 (31.58%) Degree
6 35 (30.70%) MS Exchange
6 35 (30.70%) Finance
7 33 (28.95%) VMware
8 31 (27.19%) Windows Server 2008
8 31 (27.19%) SQL
9 29 (25.44%) ITIL
10 28 (24.56%) Oracle
10 28 (24.56%) Citrix
11 25 (21.93%) VMware Infrastructure
12 24 (21.05%) SQL Server
13 23 (20.18%) MS Excel
13 23 (20.18%) LAN
13 23 (20.18%) WAN
13 23 (20.18%) Hyper-V
14 21 (18.42%) TCP/IP
14 21 (18.42%) Cisco
15 18 (15.79%) Windows Server 2003
16 17 (14.91%) Firewall
16 17 (14.91%) DNS
17 15 (13.16%) Telecoms
17 15 (13.16%) Cisco Certification
17 15 (13.16%) CCNA
18 14 (12.28%) SharePoint
18 14 (12.28%) VLAN

Senior Technical Support
Top Related IT Skills in England by Category

For the 6 months to 4 May 2015, IT jobs across the England region that cited Senior Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 35 (30.70%) MS Exchange
2 14 (12.28%) SharePoint
3 13 (11.40%) Blackberry Enterprise Server
4 10 (8.77%) MS Project Server
5 8 (7.02%) IIS
6 6 (5.26%) Exchange Server 2010
7 5 (4.39%) JBoss
7 5 (4.39%) MQSeries
8 3 (2.63%) WebLogic
9 2 (1.75%) Exchange Server 2003
9 2 (1.75%) Exchange Server 2007
9 2 (1.75%) Apache
10 1 (0.88%) Exchange Server 2013
10 1 (0.88%) SharePoint 2013
10 1 (0.88%) WebSphere Application Server
10 1 (0.88%) Tomcat
10 1 (0.88%) BizTalk Server
10 1 (0.88%) SharePoint 2010
10 1 (0.88%) Lync
10 1 (0.88%) WebSphere
Applications
1 45 (39.47%) MS Office
2 23 (20.18%) MS Excel
3 8 (7.02%) MS PowerPoint
Business Applications
1 2 (1.75%) Maximo
Cloud Services
1 12 (10.53%) Mimecast
2 3 (2.63%) SaaS
3 1 (0.88%) Microsoft Azure
3 1 (0.88%) PaaS
3 1 (0.88%) Office 365
Communications & Networking
1 23 (20.18%) LAN
1 23 (20.18%) WAN
2 21 (18.42%) TCP/IP
3 17 (14.91%) Firewall
3 17 (14.91%) DNS
4 14 (12.28%) VLAN
4 14 (12.28%) Network Security
5 13 (11.40%) SAN
5 13 (11.40%) Internet
6 9 (7.89%) DHCP
6 9 (7.89%) Ethernet
7 7 (6.14%) Wireshark
8 5 (4.39%) tcpdump
8 5 (4.39%) VPN
8 5 (4.39%) iSCSI
9 3 (2.63%) HTTP
9 3 (2.63%) Fibre Channel
10 2 (1.75%) LDAP
10 2 (1.75%) SMTP
11 1 (0.88%) ADSL
Database & Business Intelligence
1 24 (21.05%) SQL Server
2 11 (9.65%) Oracle Database
3 6 (5.26%) Relational Database
3 6 (5.26%) Big Data
4 5 (4.39%) Hadoop
4 5 (4.39%) Apache Hive
5 4 (3.51%) InterSystems Cache
5 4 (3.51%) RDBMS
6 3 (2.63%) Crystal Reports
7 1 (0.88%) SQL Server 2012
7 1 (0.88%) Data Warehouse
7 1 (0.88%) Data Mining
7 1 (0.88%) MySQL
7 1 (0.88%) DB2
7 1 (0.88%) SQL Server 2008
Development Applications
1 3 (2.63%) Oracle Forms
2 1 (0.88%) Visual Studio
General
1 35 (30.70%) Finance
2 15 (13.16%) Telecoms
3 12 (10.53%) Front Office
4 11 (9.65%) Retail
5 5 (4.39%) Marketing
6 4 (3.51%) Banking
6 4 (3.51%) Back Office
6 4 (3.51%) Manufacturing
7 2 (1.75%) German Language
7 2 (1.75%) Advertising
Libraries, Frameworks & Software Standards
1 10 (8.77%) XML
2 5 (4.39%) .NET
3 4 (3.51%) Middleware
3 4 (3.51%) JMS
4 2 (1.75%) Web Services
4 2 (1.75%) J2EE
5 1 (0.88%) ASP.NET
5 1 (0.88%) COM
5 1 (0.88%) SOAP
5 1 (0.88%) WCF
Miscellaneous
1 14 (12.28%) Computer Science
2 13 (11.40%) Blackberry
3 12 (10.53%) Clustering
3 12 (10.53%) Analytical Skills
4 5 (4.39%) Management Information System
5 4 (3.51%) Hedge funds
5 4 (3.51%) Enterprise Software
6 3 (2.63%) N-Tier
6 3 (2.63%) Client/Server
7 2 (1.75%) iSeries
8 1 (0.88%) Visualisation
8 1 (0.88%) Data Extraction
8 1 (0.88%) Statistics
Operating Systems
1 70 (61.40%) Windows
2 40 (35.09%) Linux
3 31 (27.19%) Windows Server 2008
4 18 (15.79%) Windows Server 2003
5 13 (11.40%) Windows 7
6 12 (10.53%) Windows XP
6 12 (10.53%) Windows 8
7 10 (8.77%) Windows Vista
7 10 (8.77%) UNIX
8 6 (5.26%) Red Hat Enterprise Linux
9 5 (4.39%) Solaris
10 4 (3.51%) Windows Server 2012
11 2 (1.75%) Ubuntu
11 2 (1.75%) Windows 2000 Server
12 1 (0.88%) AIX
12 1 (0.88%) Mac OS X
12 1 (0.88%) Mac OS X Server
Processes & Methodologies
1 29 (25.44%) ITIL
2 12 (10.53%) CRM
3 9 (7.89%) Security Management
4 8 (7.02%) Incident Management
4 8 (7.02%) Mentoring
5 6 (5.26%) Problem Management
5 6 (5.26%) Root Cause Analysis
5 6 (5.26%) Project Management
5 6 (5.26%) Business Intelligence
5 6 (5.26%) Data Analytics
5 6 (5.26%) Analytics
6 5 (4.39%) Big Data Analytics
7 4 (3.51%) Database Tuning
7 4 (3.51%) Product Management
7 4 (3.51%) ETL
7 4 (3.51%) Performance Tuning
8 3 (2.63%) Coaching
8 3 (2.63%) OO
8 3 (2.63%) Workflow
8 3 (2.63%) BCP
Programming Languages
1 31 (27.19%) SQL
2 14 (12.28%) PowerShell
3 12 (10.53%) Shell Script
4 9 (7.89%) C#
4 9 (7.89%) Java
5 8 (7.02%) VBScript
6 5 (4.39%) Python
7 2 (1.75%) JavaScript
8 1 (0.88%) Perl
Qualifications
1 36 (31.58%) Degree
2 15 (13.16%) Cisco Certification
2 15 (13.16%) CCNA
3 12 (10.53%) CCNP
4 11 (9.65%) DV Cleared
4 11 (9.65%) Security Cleared
5 7 (6.14%) Microsoft Certification
6 5 (4.39%) HND
6 5 (4.39%) MCP
6 5 (4.39%) MCSE
7 3 (2.63%) HNC
8 2 (1.75%) MCTS
8 2 (1.75%) MCSA
9 1 (0.88%) ITIL Foundation Certificate
9 1 (0.88%) IBM AIX Certification
9 1 (0.88%) RHCE
9 1 (0.88%) VMware Certified Professional (VCP)
9 1 (0.88%) MCITP
Quality Assurance & Compliance
1 8 (7.02%) SLA
2 1 (0.88%) QA
System Software
1 40 (35.09%) Active Directory
2 25 (21.93%) VMware Infrastructure
3 23 (20.18%) Hyper-V
4 12 (10.53%) XenServer
5 10 (8.77%) VMware ESXi
6 6 (5.26%) vSphere
7 5 (4.39%) HDFS
8 3 (2.63%) XenApp
9 2 (1.75%) XenDesktop
9 2 (1.75%) ISA Server
10 1 (0.88%) Samba
10 1 (0.88%) Kerio MailServer
10 1 (0.88%) UAG
10 1 (0.88%) VMware ESX
Systems Management
1 10 (8.77%) OpenView Configuration Management
2 5 (4.39%) Backup Exec
3 4 (3.51%) SCCM
4 3 (2.63%) Symantec Endpoint Protection
4 3 (2.63%) SCOM
4 3 (2.63%) WSUS
5 2 (1.75%) Norton AntiVirus
5 2 (1.75%) MOM
5 2 (1.75%) Systems Management Server (SMS)
6 1 (0.88%) Red Hat Satellite
6 1 (0.88%) Veritas Storage Foundation
6 1 (0.88%) NetBackup
Vendors
1 54 (47.37%) Microsoft
2 33 (28.95%) VMware
3 28 (24.56%) Oracle
3 28 (24.56%) Citrix
4 21 (18.42%) Cisco
5 10 (8.77%) Fujitsu
5 10 (8.77%) EMC
5 10 (8.77%) Borland
5 10 (8.77%) Lumension
6 8 (7.02%) Red Hat
7 6 (5.26%) Symantec
8 3 (2.63%) SunGard
8 3 (2.63%) Huawei
9 2 (1.75%) SonicWALL
9 2 (1.75%) McAfee
9 2 (1.75%) Avaya
9 2 (1.75%) Apple
9 2 (1.75%) IBM
10 1 (0.88%) AVG
10 1 (0.88%) HP
Reading, Berkshire
Symantec
Salary: Unspecified
Posted: 4 days ago
York, North Yorkshire
Searchability
Salary: £30000 - £45000 per annum + benefits
Posted: 5 days ago
London
Hays IT - Uk Posting account
Salary: £50000.00 - £60000.00 per annum
Posted: 11 days ago
London, UK
ServiceNow
Salary: Competitive
Posted: 12 days ago