The table below looks at the statistics for the Senior Technical Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Senior Technical Support in their job title over the 3 months to 17 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Dec 2014
Same period 2013 Same period 2012
Senior Technical Support
Rank 828 832 846
Rank change year-on-year
+4 +14
Permanent jobs requiring a Senior Technical Support 40 40 38
As % of all permanent IT jobs located in England 0.038% 0.039% 0.035%
As % of the Job Titles category 0.040% 0.041% 0.036%
Number of salaries quoted 36 37 30
Average salary £42,500 £54,000 £40,000
Average salary % change year-on-year
-21.29% +35.00%
90% offered a salary of more than £32,750 £31,300 £32,150
10% offered a salary of more than £46,250 £54,400 £45,350
UK excluding London average salary £38,000 £54,000 £41,500
% change year-on-year
-29.62% +30.12%
Senior Technical Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
99985 96960 104426
As % of all permanent IT jobs located in England 94.67% 94.70% 95.33%
Number of salaries quoted 83835 79628 90649
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Senior Technical Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Senior Technical Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Senior Technical Support Jobs Demand Trend in England

Senior Technical Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support across the England region.

Senior Technical Support Salary Trend in England

Senior Technical Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Senior Technical Support across the England region over the 3 months to 17 December 2014.

Senior Technical Support Salary Histogram in England

Senior Technical Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Technical Support within the England region over the 3 months to 17 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +10 18 £38,000 +4.10% 1
London +16 15 £42,500 -15.00% 2
West Midlands -8 5 £34,000 -2.85% 1
North West -6 1 £31,500 -3.07%
South West -13 1 £30,000 -7.69% 2
Senior Technical Support
UK

Senior Technical Support
Top 30 Related IT Skills in England

For the 6 months to 17 December 2014, IT jobs across the England region that cited Senior Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title.

1 81 (69.83%) Windows
2 53 (45.69%) SQL
3 51 (43.97%) Microsoft
4 45 (38.79%) SQL Server
5 37 (31.90%) Active Directory
5 37 (31.90%) VMware
6 35 (30.17%) MS Office
7 32 (27.59%) TCP/IP
8 31 (26.72%) DNS
9 30 (25.86%) Windows Server 2008
10 29 (25.00%) Oracle
10 29 (25.00%) ITIL
11 28 (24.14%) Windows Server 2003
11 28 (24.14%) Degree
12 27 (23.28%) VMware Infrastructure
13 26 (22.41%) Firewall
14 25 (21.55%) Linux
14 25 (21.55%) DHCP
15 24 (20.69%) MS Excel
15 24 (20.69%) Microsoft Certification
16 23 (19.83%) Windows Server 2012
17 22 (18.97%) SAN
17 22 (18.97%) Finance
18 20 (17.24%) MS Exchange
19 18 (15.52%) XML
19 18 (15.52%) Analytical Skills
20 17 (14.66%) SharePoint
20 17 (14.66%) Citrix
21 16 (13.79%) C#
21 16 (13.79%) Exchange Server 2010

Senior Technical Support
Top Related IT Skills in England by Category

For the 6 months to 17 December 2014, IT jobs across the England region that cited Senior Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (17.24%) MS Exchange
2 17 (14.66%) SharePoint
3 16 (13.79%) Exchange Server 2010
4 12 (10.34%) Exchange Server 2007
5 11 (9.48%) IIS
6 10 (8.62%) Exchange Server 2003
7 7 (6.03%) Lotus Domino
8 6 (5.17%) Exchange Server 2013
8 6 (5.17%) Tomcat
9 4 (3.45%) MQSeries
9 4 (3.45%) JBoss
10 2 (1.72%) MS Project Server
11 1 (0.86%) Lync
11 1 (0.86%) SharePoint 2010
11 1 (0.86%) Exchange Server 2000
11 1 (0.86%) Blackberry Enterprise Server
11 1 (0.86%) SharePoint 2013
Applications
1 35 (30.17%) MS Office
2 24 (20.69%) MS Excel
3 4 (3.45%) MS PowerPoint
Business Applications
1 6 (5.17%) SAP Business One
2 1 (0.86%) Maximo
Cloud Services
1 8 (6.90%) SaaS
2 1 (0.86%) PaaS
2 1 (0.86%) Office 365
Communications & Networking
1 32 (27.59%) TCP/IP
2 31 (26.72%) DNS
3 26 (22.41%) Firewall
4 25 (21.55%) DHCP
5 22 (18.97%) SAN
6 14 (12.07%) iSCSI
7 12 (10.34%) LAN
7 12 (10.34%) WAN
8 9 (7.76%) PBX
9 8 (6.90%) VLAN
9 8 (6.90%) Asterisk PBX
10 7 (6.03%) VPN
11 6 (5.17%) ADSL
12 5 (4.31%) Wireshark
12 5 (4.31%) Internet
12 5 (4.31%) HTTP
12 5 (4.31%) SMTP
12 5 (4.31%) LDAP
13 4 (3.45%) VoIP
13 4 (3.45%) Softphone
Database & Business Intelligence
1 45 (38.79%) SQL Server
2 12 (10.34%) SQL Server Reporting Services
3 9 (7.76%) SQL Server 2005
3 9 (7.76%) Relational Database
4 8 (6.90%) SQL Server 2012
4 8 (6.90%) SQL Server 2008
5 7 (6.03%) Big Data
6 6 (5.17%) MySQL
6 6 (5.17%) OLAP
6 6 (5.17%) Oracle OLAP
6 6 (5.17%) MongoDB
6 6 (5.17%) NoSQL
7 4 (3.45%) RDBMS
7 4 (3.45%) InterSystems Cache
8 2 (1.72%) Oracle Database
9 1 (0.86%) DB2
9 1 (0.86%) Oracle Database 10g
9 1 (0.86%) Data Warehouse
9 1 (0.86%) Data Mining
9 1 (0.86%) MS Access
Development Applications
1 1 (0.86%) Team Foundation Server
1 1 (0.86%) Visual Studio
1 1 (0.86%) VSS/SourceSafe
General
1 22 (18.97%) Finance
2 14 (12.07%) Front Office
3 7 (6.03%) Spanish Language
3 7 (6.03%) Banking
3 7 (6.03%) Back Office
4 6 (5.17%) Marketing
5 4 (3.45%) Telecoms
5 4 (3.45%) Retail
6 2 (1.72%) Manufacturing
7 1 (0.86%) German Language
7 1 (0.86%) Advertising
7 1 (0.86%) Publishing
Libraries, Frameworks & Software Standards
1 18 (15.52%) XML
2 9 (7.76%) .NET
3 7 (6.03%) Web Services
4 4 (3.45%) JMS
5 3 (2.59%) REST
6 2 (1.72%) CSS
6 2 (1.72%) HTML
7 1 (0.86%) ASP.NET MVC
7 1 (0.86%) Application Packaging
7 1 (0.86%) jQuery
7 1 (0.86%) SOAP
7 1 (0.86%) Classic ASP
7 1 (0.86%) ASP.NET
7 1 (0.86%) XHTML
Miscellaneous
1 18 (15.52%) Analytical Skills
2 12 (10.34%) Enterprise Software
3 11 (9.48%) Computer Science
4 8 (6.90%) IVR
5 7 (6.03%) Clustering
6 6 (5.17%) Client/Server
6 6 (5.17%) Open Source
7 5 (4.31%) Hedge funds
8 2 (1.72%) Blackberry
9 1 (0.86%) Data Extraction
9 1 (0.86%) Fat Client
9 1 (0.86%) Derivative
9 1 (0.86%) PKI
9 1 (0.86%) Web 2.0
9 1 (0.86%) NHS
9 1 (0.86%) Thin Client
9 1 (0.86%) Smartcard
9 1 (0.86%) AS400
Operating Systems
1 81 (69.83%) Windows
2 30 (25.86%) Windows Server 2008
3 28 (24.14%) Windows Server 2003
4 25 (21.55%) Linux
5 23 (19.83%) Windows Server 2012
6 12 (10.34%) UNIX
7 7 (6.03%) Windows Vista
8 5 (4.31%) Windows XP
9 4 (3.45%) Solaris
9 4 (3.45%) Windows 7
10 2 (1.72%) Windows 8
11 1 (0.86%) Windows 2000 Server
Processes & Methodologies
1 29 (25.00%) ITIL
2 10 (8.62%) ETL
3 8 (6.90%) Line Management
3 8 (6.90%) Business Intelligence
3 8 (6.90%) ETRM
4 7 (6.03%) Problem Management
4 7 (6.03%) Disaster Recovery
4 7 (6.03%) ERP
4 7 (6.03%) Analytics
5 6 (5.17%) Business Analytics
5 6 (5.17%) Software Engineering
5 6 (5.17%) Incident Management
6 5 (4.31%) Project Management
6 5 (4.31%) Capacity Planning
7 4 (3.45%) Root Cause Analysis
7 4 (3.45%) Performance Tuning
7 4 (3.45%) Service Management
7 4 (3.45%) Business Continuity
7 4 (3.45%) Database Tuning
8 3 (2.59%) Product Management
Programming Languages
1 53 (45.69%) SQL
2 16 (13.79%) C#
3 13 (11.21%) Java
3 13 (11.21%) VBScript
3 13 (11.21%) Python
4 8 (6.90%) JavaScript
5 2 (1.72%) Shell Script
5 2 (1.72%) PHP
5 2 (1.72%) PowerShell
6 1 (0.86%) VB
6 1 (0.86%) T-SQL
Qualifications
1 28 (24.14%) Degree
2 24 (20.69%) Microsoft Certification
3 14 (12.07%) MCSE
4 10 (8.62%) MCP
4 10 (8.62%) MCSA
4 10 (8.62%) Cisco Certification
4 10 (8.62%) CCNA
5 7 (6.03%) MCITP
5 7 (6.03%) Network+ Certification
6 5 (4.31%) A+ Certification
7 4 (3.45%) VMware Certified Professional (VCP)
8 2 (1.72%) CCNP
8 2 (1.72%) MCDBA
8 2 (1.72%) MCTS
8 2 (1.72%) DV Cleared
8 2 (1.72%) Security Cleared
9 1 (0.86%) ITIL Certification
Quality Assurance & Compliance
1 12 (10.34%) SLA
2 3 (2.59%) ISO/IEC 27001
3 2 (1.72%) PCI DSS
4 1 (0.86%) ISO 9001
System Software
1 37 (31.90%) Active Directory
2 27 (23.28%) VMware Infrastructure
3 11 (9.48%) Hyper-V
4 7 (6.03%) XenApp
4 7 (6.03%) XenDesktop
5 5 (4.31%) VMware ESX
6 2 (1.72%) vCloud
6 2 (1.72%) VMware Workstation
6 2 (1.72%) VMware ESXi
7 1 (0.86%) XenServer
7 1 (0.86%) vSphere
Systems Management
1 10 (8.62%) SCCM
2 7 (6.03%) WSUS
2 7 (6.03%) Backup Exec
2 7 (6.03%) Norton AntiVirus
3 5 (4.31%) MOM
3 5 (4.31%) Systems Management Server (SMS)
4 2 (1.72%) OpenView Configuration Management
5 1 (0.86%) SCOM
5 1 (0.86%) DameWare
Vendors
1 51 (43.97%) Microsoft
2 37 (31.90%) VMware
3 29 (25.00%) Oracle
4 17 (14.66%) Citrix
5 13 (11.21%) Cisco
6 9 (7.76%) Reuters
6 9 (7.76%) Bloomberg
7 8 (6.90%) Symantec
7 8 (6.90%) McAfee
8 7 (6.03%) SonicWALL
8 7 (6.03%) SAP
9 6 (5.17%) Sun
9 6 (5.17%) Infor
10 2 (1.72%) Lumension
10 2 (1.72%) NetApp
10 2 (1.72%) Borland
10 2 (1.72%) HP
10 2 (1.72%) Dell
10 2 (1.72%) EMC
10 2 (1.72%) Fujitsu
Swindon, Wiltshire
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Salary: £28000 - £32000 per annum + ben
Posted: Yesterday
Hampshire
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Salary: benefits package
Posted: 5 days ago
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Salary: £15,000 - £20,000 per year
Posted: 9 days ago
Birmingham, West Midlands (County)
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Salary: £85000 - £90000 per annum + Excellent Benefits Package
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