The table below looks at the statistics for the Senior Technical Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Senior Technical Support in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Senior Technical Support
Rank 876 877 861
Rank change year-on-year
+1 -16
Permanent jobs requiring a Senior Technical Support 35 42 35
As % of all permanent IT jobs located in England 0.037% 0.043% 0.036%
As % of the Job Titles category 0.038% 0.045% 0.038%
Number of salaries quoted 30 30 35
Average salary £43,750 £43,000 £47,500
Average salary % change year-on-year
+1.74% -9.47%
90% offered a salary of more than £34,700 £31,500 £29,500
10% offered a salary of more than £53,500 £55,000 £70,000
UK excluding London average salary £45,000 £43,750 £37,500
% change year-on-year
+2.85% +16.66%
Senior Technical Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
91034 94080 92393
As % of all permanent IT jobs located in England 96.14% 96.46% 96.26%
Number of salaries quoted 77282 78659 75191
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Senior Technical Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Senior Technical Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Senior Technical Support Jobs Demand Trend in England

Senior Technical Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support across the England region.

Senior Technical Support Salary Trend in England

Senior Technical Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Senior Technical Support across the England region over the 3 months to 5 February 2016.

Senior Technical Support Salary Histogram in England

Senior Technical Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Technical Support within the England region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -2 15 £42,500 -2.29%
South East -12 10 £47,500 +5.55%
East of England - 8 £35,000 -
Yorkshire +13 1 £26,500 -47.00%
West Midlands -15 1 £25,000 -41.17%
Senior Technical Support
UK

Senior Technical Support
Top 30 Related IT Skills in England

For the 6 months to 5 February 2016, IT jobs across the England region that cited Senior Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title.

1 42 (62.69%) Windows
2 40 (59.70%) VMware
3 38 (56.72%) Active Directory
4 35 (52.24%) Microsoft
5 32 (47.76%) MS Exchange
6 31 (46.27%) LAN
6 31 (46.27%) WAN
7 30 (44.78%) Firewall
8 29 (43.28%) Windows Server 2008
9 28 (41.79%) VMware Infrastructure
9 28 (41.79%) VMware ESXi
10 27 (40.30%) Data Centre
11 24 (35.82%) SAN
12 23 (34.33%) Linux
13 21 (31.34%) Cisco
14 20 (29.85%) HP
14 20 (29.85%) Hyper-V
15 19 (28.36%) Office 365
15 19 (28.36%) IaaS
15 19 (28.36%) Dell
15 19 (28.36%) Terminal Services
15 19 (28.36%) MS Office
16 13 (19.40%) ITIL
16 13 (19.40%) Windows Server
17 12 (17.91%) MS Excel
18 11 (16.42%) Windows Server 2012
18 11 (16.42%) Exchange Server 2010
19 10 (14.93%) Exchange Server 2013
19 10 (14.93%) Unix
19 10 (14.93%) MySQL

Senior Technical Support
Top Related IT Skills in England by Category

For the 6 months to 5 February 2016, IT jobs across the England region that cited Senior Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 32 (47.76%) MS Exchange
2 11 (16.42%) Exchange Server 2010
3 10 (14.93%) Exchange Server 2013
4 8 (11.94%) BizTalk Server
5 7 (10.45%) WebSphere
6 6 (8.96%) IIS
7 4 (5.97%) JBoss
8 3 (4.48%) Tomcat
8 3 (4.48%) WildFly
9 1 (1.49%) Apache
Applications
1 19 (28.36%) MS Office
2 12 (17.91%) MS Excel
Cloud Services
1 19 (28.36%) IaaS
1 19 (28.36%) Office 365
2 7 (10.45%) SaaS
Communications & Networking
1 31 (46.27%) LAN
1 31 (46.27%) WAN
2 30 (44.78%) Firewall
3 24 (35.82%) SAN
4 5 (7.46%) LDAP
5 4 (5.97%) NAS
5 4 (5.97%) POP3
5 4 (5.97%) SMTP
6 3 (4.48%) Kerberos
7 2 (2.99%) OpenVPN
7 2 (2.99%) TCP/IP
7 2 (2.99%) Wi-Fi
8 1 (1.49%) DHCP
8 1 (1.49%) DNS
8 1 (1.49%) Intranet
8 1 (1.49%) Remote Desktop
8 1 (1.49%) SWIFTNet
8 1 (1.49%) VPN
Database & Business Intelligence
1 10 (14.93%) MySQL
2 9 (13.43%) Relational Database
2 9 (13.43%) SQL Server
3 5 (7.46%) SQL Server 2008
3 5 (7.46%) SQL Server 2012
4 4 (5.97%) DB2
5 3 (4.48%) Big Data
6 2 (2.99%) IBM InfoSphere
7 1 (1.49%) SQL Server Reporting Services
Development Applications
1 1 (1.49%) Eclipse
1 1 (1.49%) Team Foundation Server
General
1 3 (4.48%) Finance
1 3 (4.48%) Marketing
2 1 (1.49%) Advertising
2 1 (1.49%) Electronics
2 1 (1.49%) Financial Institution
2 1 (1.49%) French Language
2 1 (1.49%) German Language
2 1 (1.49%) Legal
2 1 (1.49%) Multimedia
Libraries, Frameworks & Software Standards
1 9 (13.43%) WCF
2 5 (7.46%) Ajax
2 5 (7.46%) CSS
2 5 (7.46%) HTML
2 5 (7.46%) XHTML
3 4 (5.97%) J2EE
3 4 (5.97%) WebSphere MQ
3 4 (5.97%) XML
4 3 (4.48%) SAML
5 2 (2.99%) Middleware
6 1 (1.49%) .NET
6 1 (1.49%) ASP.NET
6 1 (1.49%) FIX Protocol
6 1 (1.49%) jQuery
6 1 (1.49%) NHibernate
6 1 (1.49%) Web Services
Miscellaneous
1 27 (40.30%) Data Centre
2 3 (4.48%) Analytical Skills
2 3 (4.48%) Enterprise Software
2 3 (4.48%) Enterprise Storage
2 3 (4.48%) NHS
3 2 (2.99%) Computer Science
4 1 (1.49%) CMDB
4 1 (1.49%) Derivative
4 1 (1.49%) Equities
4 1 (1.49%) Mathematics
4 1 (1.49%) SWIFT
4 1 (1.49%) VLE
Operating Systems
1 42 (62.69%) Windows
2 29 (43.28%) Windows Server 2008
3 23 (34.33%) Linux
4 13 (19.40%) Windows Server
5 11 (16.42%) Windows Server 2012
6 10 (14.93%) Unix
7 8 (11.94%) Windows Server 2003
8 2 (2.99%) Data ONTAP
9 1 (1.49%) Android
9 1 (1.49%) CentOS
9 1 (1.49%) Debian
9 1 (1.49%) Mac OS X
9 1 (1.49%) Ubuntu
9 1 (1.49%) Windows 7
9 1 (1.49%) Windows 8
Processes & Methodologies
1 13 (19.40%) ITIL
2 5 (7.46%) ITSM
2 5 (7.46%) Project Management
2 5 (7.46%) Service Management
3 3 (4.48%) Analytics
3 3 (4.48%) Mentoring
3 3 (4.48%) Performance Testing
3 3 (4.48%) Web Analytics
4 2 (2.99%) DevOps
4 2 (2.99%) Line Management
4 2 (2.99%) OO
5 1 (1.49%) BCP
5 1 (1.49%) Case Management
5 1 (1.49%) Cash Management
5 1 (1.49%) Customer Engagement
5 1 (1.49%) Incident Management
5 1 (1.49%) PRINCE2
5 1 (1.49%) Problem Management
5 1 (1.49%) Software Engineering
5 1 (1.49%) Web Design
Programming Languages
1 10 (14.93%) JavaScript
1 10 (14.93%) SQL
2 8 (11.94%) PowerShell
3 7 (10.45%) Java
4 5 (7.46%) C
5 4 (5.97%) Perl
6 3 (4.48%) C++
6 3 (4.48%) Python
7 2 (2.99%) PHP
8 1 (1.49%) Bash Shell
8 1 (1.49%) C#
8 1 (1.49%) VBScript
Qualifications
1 5 (7.46%) VMware Certified Professional (VCP)
2 4 (5.97%) Degree
3 3 (4.48%) CCA
3 3 (4.48%) Citrix Certification
3 3 (4.48%) Microsoft Certification
3 3 (4.48%) VCAP
4 2 (2.99%) MCSE
5 1 (1.49%) DBS Check
5 1 (1.49%) ITIL Certification
5 1 (1.49%) MCITP
Quality Assurance & Compliance
1 4 (5.97%) QA
2 1 (1.49%) ISO/IEC 27001
System Software
1 38 (56.72%) Active Directory
2 28 (41.79%) VMware ESXi
2 28 (41.79%) VMware Infrastructure
3 20 (29.85%) Hyper-V
4 19 (28.36%) Terminal Services
5 6 (8.96%) VMware ESX
6 5 (7.46%) vSphere
7 3 (4.48%) XenDesktop
7 3 (4.48%) XenServer
Systems Management
1 6 (8.96%) Symantec Enterprise Vault
2 4 (5.97%) SCOM
3 2 (2.99%) Backup Exec
4 1 (1.49%) Nagios
4 1 (1.49%) SCCM
4 1 (1.49%) SnapMirror
4 1 (1.49%) SnapVault
4 1 (1.49%) Symantec Endpoint Protection
4 1 (1.49%) WSUS
Vendors
1 40 (59.70%) VMware
2 35 (52.24%) Microsoft
3 21 (31.34%) Cisco
4 20 (29.85%) HP
5 19 (28.36%) Dell
6 8 (11.94%) IBM
6 8 (11.94%) Oracle
7 7 (10.45%) Symantec
8 4 (5.97%) Citrix
9 3 (4.48%) NetApp
10 2 (2.99%) Red Hat
11 1 (1.49%) Juniper
11 1 (1.49%) Remedy
11 1 (1.49%) Telerik
11 1 (1.49%) WatchGuard