The table below looks at the statistics for the Senior Technical Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Senior Technical Support in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Senior Technical Support
Rank 799 808 836
Rank change year-on-year
+9 +28
Permanent jobs requiring a Senior Technical Support 73 45 45
As % of all permanent IT jobs located in England 0.068% 0.045% 0.041%
As % of the Job Titles category 0.072% 0.048% 0.043%
Number of salaries quoted 60 33 42
Average salary £34,000 £36,000 £43,500
Average salary % change year-on-year
-5.55% -17.24%
90% offered a salary of more than £25,000 £26,931 £33,050
10% offered a salary of more than £55,000 £50,000 £62,500
UK excluding London average salary £34,000 £35,000 £42,500
% change year-on-year
-2.85% -17.64%
Senior Technical Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
100964 94057 104141
As % of all permanent IT jobs located in England 94.39% 94.25% 95.25%
Number of salaries quoted 82543 79050 89527
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £68,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Senior Technical Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Senior Technical Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Senior Technical Support Jobs Demand Trend in England

Senior Technical Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support across the England region.

Senior Technical Support Salary Trend in England

Senior Technical Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Senior Technical Support across the England region over the 3 months to 19 September 2014.

Senior Technical Support Salary Histogram in England

Senior Technical Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Technical Support within the England region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East - 19 £55,000 - 3
London -24 18 £35,000 -4.76% 3
South West -16 17 £26,500 -23.18%
West Midlands -5 10 £37,500 -
Yorkshire -30 5 £22,500 -30.76%
North East - 4 £35,250 -
Senior Technical Support
UK

Senior Technical Support
Top 30 Related IT Skills in England

For the 6 months to 19 September 2014, IT jobs across the England region that cited Senior Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title.

1 83 (64.34%) Windows
2 56 (43.41%) SQL
3 52 (40.31%) SQL Server
4 51 (39.53%) Microsoft
5 43 (33.33%) Active Directory
6 41 (31.78%) VMware
7 40 (31.01%) Linux
8 37 (28.68%) Oracle
9 35 (27.13%) MS Excel
10 32 (24.81%) MS Office
11 31 (24.03%) Windows Server 2008
12 30 (23.26%) DNS
13 29 (22.48%) TCP/IP
13 29 (22.48%) VMware Infrastructure
14 26 (20.16%) Microsoft Certification
14 26 (20.16%) ITIL
15 25 (19.38%) DHCP
15 25 (19.38%) Firewall
16 23 (17.83%) Windows Server 2012
16 23 (17.83%) UNIX
17 22 (17.05%) Degree
18 21 (16.28%) XML
18 21 (16.28%) Windows Server 2003
18 21 (16.28%) Enterprise Software
19 20 (15.50%) MS Exchange
19 20 (15.50%) SQL Server Reporting Services
20 19 (14.73%) SharePoint
20 19 (14.73%) SLA
20 19 (14.73%) Analytical Skills
21 18 (13.95%) LAN

Senior Technical Support
Top Related IT Skills in England by Category

For the 6 months to 19 September 2014, IT jobs across the England region that cited Senior Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (15.50%) MS Exchange
2 19 (14.73%) SharePoint
3 13 (10.08%) Exchange Server 2010
3 13 (10.08%) IIS
4 9 (6.98%) Tomcat
5 7 (5.43%) Lotus Domino
5 7 (5.43%) Exchange Server 2013
5 7 (5.43%) Exchange Server 2007
6 3 (2.33%) MQSeries
6 3 (2.33%) Exchange Server 2003
7 2 (1.55%) SharePoint Server
8 1 (0.78%) WebSphere
8 1 (0.78%) Blackberry Enterprise Server
8 1 (0.78%) Exchange Server 2000
Applications
1 35 (27.13%) MS Excel
2 32 (24.81%) MS Office
3 5 (3.88%) MS PowerPoint
Business Applications
1 9 (6.98%) SAP Business One
Cloud Services
1 11 (8.53%) SaaS
2 1 (0.78%) Office 365
Communications & Networking
1 30 (23.26%) DNS
2 29 (22.48%) TCP/IP
3 25 (19.38%) Firewall
3 25 (19.38%) DHCP
4 18 (13.95%) LAN
5 15 (11.63%) SAN
6 14 (10.85%) WAN
7 10 (7.75%) VPN
8 9 (6.98%) Internet
9 8 (6.20%) SMTP
9 8 (6.20%) PBX
9 8 (6.20%) LDAP
9 8 (6.20%) Asterisk PBX
10 7 (5.43%) iSCSI
10 7 (5.43%) ADSL
11 6 (4.65%) IP Telephony
12 4 (3.10%) Softphone
12 4 (3.10%) Wireshark
12 4 (3.10%) VoIP
12 4 (3.10%) HTTP
Database & Business Intelligence
1 52 (40.31%) SQL Server
2 20 (15.50%) SQL Server Reporting Services
3 18 (13.95%) SQL Server 2008
4 15 (11.63%) MySQL
4 15 (11.63%) SQL Server 2012
4 15 (11.63%) Relational Database
5 12 (9.30%) SQL Server 2005
6 11 (8.53%) Oracle OLAP
6 11 (8.53%) MongoDB
6 11 (8.53%) NoSQL
6 11 (8.53%) Big Data
6 11 (8.53%) OLAP
7 3 (2.33%) InterSystems Cache
7 3 (2.33%) RDBMS
8 2 (1.55%) Oracle Database
9 1 (0.78%) Oracle Database 10g
9 1 (0.78%) MS Access
9 1 (0.78%) DB2
9 1 (0.78%) Oracle Database 11g
9 1 (0.78%) SQL Server Integration Services
Development Applications
1 4 (3.10%) Eclipse
2 2 (1.55%) Visual Studio
3 1 (0.78%) VSS/SourceSafe
3 1 (0.78%) Team Foundation Server
General
1 14 (10.85%) Finance
2 8 (6.20%) Front Office
2 8 (6.20%) Back Office
3 7 (5.43%) Spanish Language
4 6 (4.65%) Banking
5 4 (3.10%) Marketing
6 2 (1.55%) French Language
6 2 (1.55%) German Language
6 2 (1.55%) Advertising
7 1 (0.78%) Retail
7 1 (0.78%) International Banking
Libraries, Frameworks & Software Standards
1 21 (16.28%) XML
2 16 (12.40%) Web Services
3 10 (7.75%) HTML
4 6 (4.65%) XHTML
4 6 (4.65%) CSS
5 5 (3.88%) Ajax
6 3 (2.33%) JMS
7 2 (1.55%) .NET
7 2 (1.55%) REST
8 1 (0.78%) SOAP
8 1 (0.78%) Application Packaging
8 1 (0.78%) jQuery
8 1 (0.78%) ASP.NET MVC
8 1 (0.78%) Classic ASP
8 1 (0.78%) ASP.NET
8 1 (0.78%) WebSphere MQ
Miscellaneous
1 21 (16.28%) Enterprise Software
2 19 (14.73%) Analytical Skills
3 11 (8.53%) Open Source
4 10 (7.75%) Computer Science
5 8 (6.20%) IVR
6 4 (3.10%) Client/Server
6 4 (3.10%) CMDB
6 4 (3.10%) Hedge funds
6 4 (3.10%) Clustering
6 4 (3.10%) Mathematics
7 2 (1.55%) Blackberry
8 1 (0.78%) AS400
8 1 (0.78%) Fat Client
8 1 (0.78%) NHS
8 1 (0.78%) Thin Client
8 1 (0.78%) Smartcard
8 1 (0.78%) PKI
8 1 (0.78%) Web 2.0
8 1 (0.78%) Derivative
Operating Systems
1 83 (64.34%) Windows
2 40 (31.01%) Linux
3 31 (24.03%) Windows Server 2008
4 23 (17.83%) UNIX
4 23 (17.83%) Windows Server 2012
5 21 (16.28%) Windows Server 2003
6 5 (3.88%) Windows Vista
7 4 (3.10%) Windows 7
8 3 (2.33%) Windows XP
8 3 (2.33%) Solaris
9 2 (1.55%) Windows 8
10 1 (0.78%) Windows 2000 Server
10 1 (0.78%) CentOS
Processes & Methodologies
1 26 (20.16%) ITIL
2 14 (10.85%) ETL
3 13 (10.08%) Business Intelligence
3 13 (10.08%) Mentoring
4 11 (8.53%) Business Analytics
4 11 (8.53%) Analytics
5 10 (7.75%) ERP
6 9 (6.98%) Disaster Recovery
6 9 (6.98%) Service Delivery
7 8 (6.20%) Service Management
7 8 (6.20%) Line Management
8 6 (4.65%) Project Management
9 5 (3.88%) CRM
9 5 (3.88%) Business Continuity
9 5 (3.88%) ISMS
9 5 (3.88%) Capacity Planning
9 5 (3.88%) ITIL V2
9 5 (3.88%) Continuous Improvement
9 5 (3.88%) Coaching
10 4 (3.10%) People Management
Programming Languages
1 56 (43.41%) SQL
2 15 (11.63%) Python
3 13 (10.08%) Java
4 10 (7.75%) JavaScript
5 9 (6.98%) PowerShell
6 7 (5.43%) C#
7 4 (3.10%) Perl
7 4 (3.10%) VBScript
8 3 (2.33%) VB
9 2 (1.55%) T-SQL
10 1 (0.78%) PHP
Qualifications
1 26 (20.16%) Microsoft Certification
2 22 (17.05%) Degree
3 18 (13.95%) MCSE
4 13 (10.08%) MCP
5 9 (6.98%) MCITP
5 9 (6.98%) MCSA
6 7 (5.43%) CCNA
6 7 (5.43%) Cisco Certification
6 7 (5.43%) Network+ Certification
7 5 (3.88%) A+ Certification
8 4 (3.10%) VMware Certified Professional (VCP)
9 2 (1.55%) ITIL Certification
9 2 (1.55%) MCDBA
9 2 (1.55%) CCNP
Quality Assurance & Compliance
1 19 (14.73%) SLA
2 5 (3.88%) ISO/IEC 27001
3 2 (1.55%) PCI DSS
3 2 (1.55%) ISO 9001
System Software
1 43 (33.33%) Active Directory
2 29 (22.48%) VMware Infrastructure
3 18 (13.95%) Hyper-V
4 5 (3.88%) VMware ESX
5 4 (3.10%) IMail Server
6 2 (1.55%) VMware Workstation
6 2 (1.55%) vCloud
7 1 (0.78%) XenServer
7 1 (0.78%) vSphere
Systems Management
1 11 (8.53%) SCCM
2 8 (6.20%) WSUS
3 4 (3.10%) MOM
3 4 (3.10%) Systems Management Server (SMS)
4 3 (2.33%) SCOM
5 2 (1.55%) Backup Exec
5 2 (1.55%) Norton AntiVirus
6 1 (0.78%) DameWare
6 1 (0.78%) Control-M
Vendors
1 51 (39.53%) Microsoft
2 41 (31.78%) VMware
3 37 (28.68%) Oracle
4 16 (12.40%) Citrix
4 16 (12.40%) Cisco
5 10 (7.75%) SAP
6 9 (6.98%) Sun
6 9 (6.98%) Infor
7 6 (4.65%) NetApp
8 5 (3.88%) Reuters
8 5 (3.88%) Bloomberg
9 4 (3.10%) Veeam
9 4 (3.10%) ServiceNow
9 4 (3.10%) Dell
10 3 (2.33%) JBoss
11 2 (1.55%) HP
11 2 (1.55%) Symantec
11 2 (1.55%) EMC
12 1 (0.78%) Sophis
12 1 (0.78%) Advent
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