The table below looks at the statistics for the Senior Technical Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Senior Technical Support in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Senior Technical Support
Rank 792 817 817
Rank change year-on-year
+25 0
Permanent jobs requiring a Senior Technical Support 60 46 46
As % of all permanent IT jobs located in England 0.060% 0.044% 0.045%
As % of the Job Titles category 0.063% 0.047% 0.047%
Number of salaries quoted 29 44 41
Average salary £37,500 £42,500 £37,500
Average salary % change year-on-year
-11.76% +13.33%
90% offered a salary of more than £31,500 £29,500 £32,500
10% offered a salary of more than £51,000 £68,500 £46,000
UK excluding London average salary £47,500 £40,000 £38,500
% change year-on-year
+18.75% +3.89%
Senior Technical Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
95146 98530 96981
As % of all permanent IT jobs located in England 94.82% 94.55% 94.84%
Number of salaries quoted 78725 80421 81983
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,450 £27,000
10% offered a salary of more than £70,000 £66,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Senior Technical Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Senior Technical Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Senior Technical Support Jobs Demand Trend in England

Senior Technical Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support across the England region.

Senior Technical Support Salary Trend in England

Senior Technical Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Senior Technical Support across the England region over the 3 months to 27 March 2015.

Senior Technical Support Salary Histogram in England

Senior Technical Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Technical Support within the England region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +46 33 £33,000 -34.00% 5
South East -2 14 £50,000 +8.69%
Yorkshire +10 9 £40,000 - 2
North West - 4 £31,500 -
Senior Technical Support
UK

Senior Technical Support
Top 30 Related IT Skills in England

For the 6 months to 27 March 2015, IT jobs across the England region that cited Senior Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title.

1 58 (59.18%) Windows
2 43 (43.88%) MS Office
3 42 (42.86%) Microsoft
4 36 (36.73%) Degree
4 36 (36.73%) Active Directory
5 32 (32.65%) MS Exchange
6 31 (31.63%) SQL
6 31 (31.63%) Finance
7 29 (29.59%) VMware
7 29 (29.59%) ITIL
7 29 (29.59%) Windows Server 2008
8 28 (28.57%) Linux
9 27 (27.55%) SQL Server
10 24 (24.49%) VMware Infrastructure
11 21 (21.43%) TCP/IP
12 20 (20.41%) LAN
12 20 (20.41%) WAN
12 20 (20.41%) Oracle
12 20 (20.41%) Citrix
13 19 (19.39%) Windows Server 2003
13 19 (19.39%) DNS
14 16 (16.33%) VLAN
14 16 (16.33%) Telecoms
15 15 (15.31%) Front Office
15 15 (15.31%) Computer Science
15 15 (15.31%) Hyper-V
16 14 (14.29%) SAN
16 14 (14.29%) SharePoint
17 12 (12.24%) C#
17 12 (12.24%) Shell Script

Senior Technical Support
Top Related IT Skills in England by Category

For the 6 months to 27 March 2015, IT jobs across the England region that cited Senior Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 32 (32.65%) MS Exchange
2 14 (14.29%) SharePoint
3 10 (10.20%) MS Project Server
3 10 (10.20%) Blackberry Enterprise Server
4 9 (9.18%) Exchange Server 2010
5 7 (7.14%) Exchange Server 2003
5 7 (7.14%) Exchange Server 2007
6 5 (5.10%) MQSeries
6 5 (5.10%) IIS
6 5 (5.10%) JBoss
7 2 (2.04%) Apache
8 1 (1.02%) Tomcat
8 1 (1.02%) WebSphere Application Server
8 1 (1.02%) BizTalk Server
8 1 (1.02%) SharePoint 2010
8 1 (1.02%) Lync
8 1 (1.02%) WebSphere
8 1 (1.02%) SharePoint 2013
8 1 (1.02%) Exchange Server 2013
Applications
1 43 (43.88%) MS Office
2 11 (11.22%) MS Excel
3 6 (6.12%) MS PowerPoint
Business Applications
1 2 (2.04%) Maximo
Cloud Services
1 3 (3.06%) SaaS
2 1 (1.02%) PaaS
Communications & Networking
1 21 (21.43%) TCP/IP
2 20 (20.41%) LAN
2 20 (20.41%) WAN
3 19 (19.39%) DNS
4 16 (16.33%) VLAN
5 14 (14.29%) SAN
6 12 (12.24%) Firewall
7 11 (11.22%) Internet
7 11 (11.22%) DHCP
8 10 (10.20%) iSCSI
9 7 (7.14%) Wireshark
10 6 (6.12%) Network Security
11 5 (5.10%) tcpdump
12 3 (3.06%) Fibre Channel
12 3 (3.06%) HTTP
12 3 (3.06%) VPN
13 2 (2.04%) SMTP
13 2 (2.04%) LDAP
14 1 (1.02%) ADSL
14 1 (1.02%) Ethernet
Database & Business Intelligence
1 27 (27.55%) SQL Server
2 6 (6.12%) Big Data
2 6 (6.12%) Relational Database
3 5 (5.10%) Hadoop
3 5 (5.10%) Apache Hive
4 4 (4.08%) RDBMS
4 4 (4.08%) InterSystems Cache
5 3 (3.06%) Oracle Database
6 1 (1.02%) MySQL
6 1 (1.02%) SQL Server 2012
6 1 (1.02%) SQL Server 2008
6 1 (1.02%) DB2
6 1 (1.02%) Crystal Reports
6 1 (1.02%) Data Warehouse
6 1 (1.02%) Data Mining
Development Applications
1 1 (1.02%) Visual Studio
General
1 31 (31.63%) Finance
2 16 (16.33%) Telecoms
3 15 (15.31%) Front Office
4 11 (11.22%) Retail
5 5 (5.10%) Marketing
6 4 (4.08%) Banking
6 4 (4.08%) Manufacturing
7 2 (2.04%) Back Office
7 2 (2.04%) German Language
8 1 (1.02%) Advertising
Libraries, Frameworks & Software Standards
1 11 (11.22%) XML
2 8 (8.16%) .NET
3 4 (4.08%) JMS
4 2 (2.04%) J2EE
4 2 (2.04%) Web Services
5 1 (1.02%) ASP.NET
5 1 (1.02%) COM
5 1 (1.02%) SOAP
5 1 (1.02%) Middleware
5 1 (1.02%) WCF
Miscellaneous
1 15 (15.31%) Computer Science
2 12 (12.24%) Clustering
2 12 (12.24%) Analytical Skills
3 10 (10.20%) Blackberry
4 5 (5.10%) Management Information System
5 4 (4.08%) Hedge funds
5 4 (4.08%) Enterprise Software
6 3 (3.06%) Client/Server
7 1 (1.02%) N-Tier
7 1 (1.02%) Statistics
7 1 (1.02%) Data Extraction
7 1 (1.02%) iSeries
Operating Systems
1 58 (59.18%) Windows
2 29 (29.59%) Windows Server 2008
3 28 (28.57%) Linux
4 19 (19.39%) Windows Server 2003
5 10 (10.20%) Windows Vista
5 10 (10.20%) Windows XP
5 10 (10.20%) UNIX
5 10 (10.20%) Windows 7
6 9 (9.18%) Windows 8
7 7 (7.14%) Windows Server 2012
8 6 (6.12%) Red Hat Enterprise Linux
9 5 (5.10%) Solaris
10 1 (1.02%) AIX
10 1 (1.02%) Mac OS X
10 1 (1.02%) Mac OS X Server
Processes & Methodologies
1 29 (29.59%) ITIL
2 11 (11.22%) Problem Management
3 9 (9.18%) CRM
4 8 (8.16%) Incident Management
5 6 (6.12%) Business Intelligence
5 6 (6.12%) Project Management
5 6 (6.12%) Software Engineering
5 6 (6.12%) Data Analytics
5 6 (6.12%) Analytics
5 6 (6.12%) Mentoring
6 5 (5.10%) Big Data Analytics
7 4 (4.08%) Performance Tuning
7 4 (4.08%) Database Tuning
7 4 (4.08%) Product Management
7 4 (4.08%) Root Cause Analysis
7 4 (4.08%) ETL
8 3 (3.06%) Software Deployment
8 3 (3.06%) ETRM
8 3 (3.06%) Line Management
8 3 (3.06%) Coaching
Programming Languages
1 31 (31.63%) SQL
2 12 (12.24%) Shell Script
2 12 (12.24%) C#
3 11 (11.22%) PowerShell
4 9 (9.18%) Java
5 8 (8.16%) VBScript
5 8 (8.16%) Python
6 2 (2.04%) JavaScript
7 1 (1.02%) Perl
Qualifications
1 36 (36.73%) Degree
2 11 (11.22%) DV Cleared
2 11 (11.22%) Security Cleared
3 8 (8.16%) CCNA
3 8 (8.16%) Cisco Certification
4 5 (5.10%) Microsoft Certification
4 5 (5.10%) HND
5 4 (4.08%) CCNP
6 3 (3.06%) MCTS
6 3 (3.06%) HNC
7 2 (2.04%) MCSE
8 1 (1.02%) MCSA
8 1 (1.02%) MCP
8 1 (1.02%) RHCE
8 1 (1.02%) IBM AIX Certification
8 1 (1.02%) MCITP
8 1 (1.02%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 8 (8.16%) SLA
2 1 (1.02%) QA
System Software
1 36 (36.73%) Active Directory
2 24 (24.49%) VMware Infrastructure
3 15 (15.31%) Hyper-V
4 10 (10.20%) VMware ESXi
5 9 (9.18%) XenServer
6 7 (7.14%) XenDesktop
6 7 (7.14%) XenApp
7 5 (5.10%) HDFS
8 3 (3.06%) vSphere
9 2 (2.04%) ISA Server
10 1 (1.02%) Samba
10 1 (1.02%) VMware ESX
10 1 (1.02%) Kerio MailServer
10 1 (1.02%) UAG
Systems Management
1 10 (10.20%) OpenView Configuration Management
2 7 (7.14%) Norton AntiVirus
2 7 (7.14%) Backup Exec
3 4 (4.08%) SCCM
4 3 (3.06%) SCOM
5 2 (2.04%) MOM
5 2 (2.04%) Systems Management Server (SMS)
6 1 (1.02%) NetBackup
6 1 (1.02%) Red Hat Satellite
6 1 (1.02%) Veritas Storage Foundation
Vendors
1 42 (42.86%) Microsoft
2 29 (29.59%) VMware
3 20 (20.41%) Oracle
3 20 (20.41%) Citrix
4 10 (10.20%) Borland
4 10 (10.20%) Cisco
4 10 (10.20%) Fujitsu
4 10 (10.20%) Lumension
5 8 (8.16%) Red Hat
5 8 (8.16%) EMC
5 8 (8.16%) Symantec
6 7 (7.14%) McAfee
6 7 (7.14%) SonicWALL
7 3 (3.06%) Reuters
7 3 (3.06%) Bloomberg
7 3 (3.06%) Huawei
8 2 (2.04%) IBM
9 1 (1.02%) SunGard
9 1 (1.02%) HP
9 1 (1.02%) Apple
West London
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Posted: 2 days ago
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Salary: £30000 - £45000 per annum
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Salary: From £30,000 to £40,000 per annum
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Salary: £31k - 35k per year
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Salary: From £30,000 to £35,000 per annum
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East London
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