The table below looks at the statistics for the Senior Technical Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Senior Technical Support in their job title over the 3 months to 28 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Nov 2014
Same period 2013 Same period 2012
Senior Technical Support
Rank 850 811 852
Rank change year-on-year
-39 +41
Permanent jobs requiring a Senior Technical Support 48 44 36
As % of all permanent IT jobs located in England 0.044% 0.042% 0.033%
As % of the Job Titles category 0.047% 0.045% 0.035%
Number of salaries quoted 46 39 29
Average salary £38,000 £54,000 £42,500
Average salary % change year-on-year
-29.62% +27.05%
90% offered a salary of more than £32,500 £29,500 £31,800
10% offered a salary of more than £45,000 £54,000 £60,000
UK excluding London average salary £38,000 £54,000 £42,500
% change year-on-year
-29.62% +27.05%
Senior Technical Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
102296 98200 103450
As % of all permanent IT jobs located in England 94.58% 94.73% 95.31%
Number of salaries quoted 85621 81449 89566
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Senior Technical Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Senior Technical Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Senior Technical Support Jobs Demand Trend in England

Senior Technical Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support across the England region.

Senior Technical Support Salary Trend in England

Senior Technical Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Senior Technical Support across the England region over the 3 months to 28 November 2014.

Senior Technical Support Salary Histogram in England

Senior Technical Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Technical Support within the England region over the 3 months to 28 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +6 17 £42,500 -18.26% 1
South East +2 16 £38,000 -12.13% 1
West Midlands - 10 £34,000 -
South West -8 3 £37,500 +22.95%
Yorkshire -33 2 £32,500 +35.41% 1
Senior Technical Support
UK

Senior Technical Support
Top 30 Related IT Skills in England

For the 6 months to 28 November 2014, IT jobs across the England region that cited Senior Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title.

1 80 (68.97%) Windows
2 55 (47.41%) SQL
3 49 (42.24%) Microsoft
4 46 (39.66%) SQL Server
5 38 (32.76%) Active Directory
6 37 (31.90%) VMware
7 34 (29.31%) MS Office
8 32 (27.59%) TCP/IP
8 32 (27.59%) Windows Server 2008
9 31 (26.72%) DNS
10 29 (25.00%) Oracle
10 29 (25.00%) VMware Infrastructure
11 28 (24.14%) ITIL
12 27 (23.28%) Firewall
12 27 (23.28%) Windows Server 2003
13 26 (22.41%) Microsoft Certification
13 26 (22.41%) DHCP
14 25 (21.55%) MS Excel
14 25 (21.55%) Linux
14 25 (21.55%) Windows Server 2012
15 22 (18.97%) Degree
16 21 (18.10%) SAN
17 20 (17.24%) MS Exchange
18 19 (16.38%) XML
19 17 (14.66%) SharePoint
19 17 (14.66%) Citrix
19 17 (14.66%) Finance
19 17 (14.66%) Exchange Server 2010
20 16 (13.79%) MCSE
21 15 (12.93%) LAN

Senior Technical Support
Top Related IT Skills in England by Category

For the 6 months to 28 November 2014, IT jobs across the England region that cited Senior Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (17.24%) MS Exchange
2 17 (14.66%) SharePoint
2 17 (14.66%) Exchange Server 2010
3 12 (10.34%) Exchange Server 2007
3 12 (10.34%) IIS
4 10 (8.62%) Exchange Server 2003
5 8 (6.90%) Tomcat
6 7 (6.03%) Lotus Domino
7 6 (5.17%) Exchange Server 2013
8 2 (1.72%) MQSeries
8 2 (1.72%) JBoss
9 1 (0.86%) Blackberry Enterprise Server
9 1 (0.86%) Exchange Server 2000
9 1 (0.86%) SharePoint 2010
9 1 (0.86%) Lync
9 1 (0.86%) SharePoint 2013
Applications
1 34 (29.31%) MS Office
2 25 (21.55%) MS Excel
3 3 (2.59%) MS PowerPoint
Business Applications
1 8 (6.90%) SAP Business One
2 1 (0.86%) Maximo
Cloud Services
1 9 (7.76%) SaaS
2 1 (0.86%) PaaS
2 1 (0.86%) Office 365
Communications & Networking
1 32 (27.59%) TCP/IP
2 31 (26.72%) DNS
3 27 (23.28%) Firewall
4 26 (22.41%) DHCP
5 21 (18.10%) SAN
6 15 (12.93%) LAN
7 14 (12.07%) iSCSI
8 13 (11.21%) WAN
9 9 (7.76%) PBX
9 9 (7.76%) VLAN
10 8 (6.90%) Asterisk PBX
11 7 (6.03%) ADSL
11 7 (6.03%) VPN
12 5 (4.31%) SMTP
12 5 (4.31%) LDAP
13 4 (3.45%) Wireshark
13 4 (3.45%) Softphone
13 4 (3.45%) IP Telephony
13 4 (3.45%) HTTP
13 4 (3.45%) VoIP
Database & Business Intelligence
1 46 (39.66%) SQL Server
2 15 (12.93%) SQL Server Reporting Services
3 12 (10.34%) SQL Server 2008
4 11 (9.48%) SQL Server 2005
5 10 (8.62%) SQL Server 2012
6 8 (6.90%) MySQL
6 8 (6.90%) Big Data
6 8 (6.90%) Relational Database
7 7 (6.03%) Oracle OLAP
7 7 (6.03%) MongoDB
7 7 (6.03%) NoSQL
7 7 (6.03%) OLAP
8 2 (1.72%) RDBMS
8 2 (1.72%) Oracle Database
8 2 (1.72%) InterSystems Cache
9 1 (0.86%) Oracle Database 10g
9 1 (0.86%) DB2
9 1 (0.86%) MS Access
9 1 (0.86%) Data Warehouse
9 1 (0.86%) Data Mining
Development Applications
1 1 (0.86%) Visual Studio
1 1 (0.86%) VSS/SourceSafe
1 1 (0.86%) Eclipse
1 1 (0.86%) Team Foundation Server
General
1 17 (14.66%) Finance
2 13 (11.21%) Front Office
3 7 (6.03%) Back Office
3 7 (6.03%) Banking
3 7 (6.03%) Spanish Language
4 4 (3.45%) Marketing
5 2 (1.72%) Retail
5 2 (1.72%) Telecoms
6 1 (0.86%) Manufacturing
6 1 (0.86%) Publishing
6 1 (0.86%) French Language
6 1 (0.86%) German Language
Libraries, Frameworks & Software Standards
1 19 (16.38%) XML
2 9 (7.76%) .NET
2 9 (7.76%) Web Services
3 4 (3.45%) HTML
4 3 (2.59%) REST
4 3 (2.59%) CSS
5 2 (1.72%) XHTML
5 2 (1.72%) JMS
6 1 (0.86%) Ajax
6 1 (0.86%) Application Packaging
6 1 (0.86%) jQuery
6 1 (0.86%) ASP.NET MVC
6 1 (0.86%) SOAP
6 1 (0.86%) Classic ASP
6 1 (0.86%) ASP.NET
Miscellaneous
1 15 (12.93%) Analytical Skills
2 12 (10.34%) Enterprise Software
3 9 (7.76%) Computer Science
4 8 (6.90%) IVR
5 7 (6.03%) Open Source
6 5 (4.31%) Client/Server
7 4 (3.45%) Clustering
8 3 (2.59%) Hedge funds
9 2 (1.72%) Blackberry
10 1 (0.86%) AS400
10 1 (0.86%) CMDB
10 1 (0.86%) Fat Client
10 1 (0.86%) Data Extraction
10 1 (0.86%) NHS
10 1 (0.86%) Thin Client
10 1 (0.86%) Smartcard
10 1 (0.86%) PKI
10 1 (0.86%) Web 2.0
10 1 (0.86%) Derivative
10 1 (0.86%) Mathematics
Operating Systems
1 80 (68.97%) Windows
2 32 (27.59%) Windows Server 2008
3 27 (23.28%) Windows Server 2003
4 25 (21.55%) Linux
4 25 (21.55%) Windows Server 2012
5 11 (9.48%) UNIX
6 5 (4.31%) Windows Vista
7 4 (3.45%) Windows 7
8 3 (2.59%) Windows XP
9 2 (1.72%) Solaris
9 2 (1.72%) Windows 8
10 1 (0.86%) Windows 2000 Server
Processes & Methodologies
1 28 (24.14%) ITIL
2 10 (8.62%) Business Intelligence
3 9 (7.76%) ERP
3 9 (7.76%) ETL
4 8 (6.90%) ETRM
4 8 (6.90%) Disaster Recovery
4 8 (6.90%) Line Management
4 8 (6.90%) Analytics
5 7 (6.03%) Business Analytics
5 7 (6.03%) Problem Management
5 7 (6.03%) Software Engineering
6 5 (4.31%) Capacity Planning
6 5 (4.31%) Project Management
6 5 (4.31%) Service Management
7 4 (3.45%) Service Delivery
7 4 (3.45%) Business Continuity
7 4 (3.45%) Root Cause Analysis
7 4 (3.45%) Incident Management
7 4 (3.45%) Mentoring
8 3 (2.59%) Performance Monitoring
Programming Languages
1 55 (47.41%) SQL
2 15 (12.93%) C#
3 13 (11.21%) Python
4 12 (10.34%) VBScript
5 11 (9.48%) Java
6 8 (6.90%) JavaScript
7 2 (1.72%) PowerShell
7 2 (1.72%) PHP
8 1 (0.86%) Perl
8 1 (0.86%) VB
8 1 (0.86%) T-SQL
Qualifications
1 26 (22.41%) Microsoft Certification
2 22 (18.97%) Degree
3 16 (13.79%) MCSE
4 11 (9.48%) MCP
5 10 (8.62%) MCSA
5 10 (8.62%) CCNA
5 10 (8.62%) Cisco Certification
6 9 (7.76%) MCITP
7 7 (6.03%) Network+ Certification
8 5 (4.31%) A+ Certification
9 4 (3.45%) VMware Certified Professional (VCP)
10 2 (1.72%) MCTS
10 2 (1.72%) ITIL Certification
10 2 (1.72%) MCDBA
10 2 (1.72%) CCNP
Quality Assurance & Compliance
1 13 (11.21%) SLA
2 3 (2.59%) ISO/IEC 27001
3 2 (1.72%) PCI DSS
3 2 (1.72%) ISO 9001
System Software
1 38 (32.76%) Active Directory
2 29 (25.00%) VMware Infrastructure
3 14 (12.07%) Hyper-V
4 7 (6.03%) XenApp
4 7 (6.03%) XenDesktop
5 5 (4.31%) VMware ESX
6 2 (1.72%) VMware Workstation
6 2 (1.72%) vCloud
7 1 (0.86%) IMail Server
7 1 (0.86%) vSphere
7 1 (0.86%) XenServer
Systems Management
1 9 (7.76%) SCCM
2 7 (6.03%) Backup Exec
2 7 (6.03%) WSUS
2 7 (6.03%) Norton AntiVirus
3 4 (3.45%) MOM
3 4 (3.45%) Systems Management Server (SMS)
4 1 (0.86%) DameWare
4 1 (0.86%) SCOM
Vendors
1 49 (42.24%) Microsoft
2 37 (31.90%) VMware
3 29 (25.00%) Oracle
4 17 (14.66%) Citrix
5 15 (12.93%) Cisco
6 9 (7.76%) SAP
6 9 (7.76%) Reuters
6 9 (7.76%) Bloomberg
7 8 (6.90%) Symantec
7 8 (6.90%) McAfee
7 8 (6.90%) Sun
7 8 (6.90%) Infor
8 7 (6.03%) SonicWALL
9 2 (1.72%) Veeam
9 2 (1.72%) HP
9 2 (1.72%) Dell
9 2 (1.72%) NetApp
10 1 (0.86%) Sophis
10 1 (0.86%) EMC
10 1 (0.86%) IBM
York
Searchability
Salary: £30000 - £40000 per annum
Posted: 17 hours ago
London
Real Staffing
Salary: £70000 - £80000 per annum + Excellent Benefits Package
Posted: 3 days ago
Haverhill, Suffolk
Experis Ltd
Salary: £39000.00 per annum + 5% bonus, full benefits package
Posted: 4 days ago
Warrington
Recruitment Genius
Salary: £24000 - £29000 per annum
Posted: 17 days ago
Reading, Berkshire
Oracle Corporation UK Ltd
Salary: Highly competitive salary & package
Posted: 24 days ago