The first table below looks at the demand for the Senior Technical Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Senior Technical Support in their job title over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
Senior Technical Support
Rank 813 793 833
Rank change year-on-year
-20 +40
Permanent jobs requiring a Senior Technical Support 58 52 42
As % of all permanent IT jobs located in England 0.053% 0.051% 0.038%
As % of the Job Titles category 0.056% 0.054% 0.040%
Number of salaries quoted 51 30 39
Average salary £34,500 £36,000 £43,000
Average salary % change year-on-year
-4.16% -16.27%
90% offered a salary of more than £26,500 £22,000 £35,000
10% offered a salary of more than £55,000 £52,000 £62,500
UK excluding London average salary £35,000 £35,000 £42,125
% change year-on-year
- -16.91%
Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
103151 95852 105809
As % of all permanent IT jobs located in England 94.36% 94.20% 95.26%
Number of salaries quoted 84977 80074 91329
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,250 £27,500
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Senior Technical Support
UK

Senior Technical Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Senior Technical Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Senior Technical Support Jobs Demand Trend in England

Senior Technical Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support across the England region.

Senior Technical Support Salary Trend in England

Senior Technical Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Senior Technical Support across the England region over the 3 months to 30 July 2014.

Senior Technical Support Salary Histogram in England

Senior Technical Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Technical Support within the England region over the 3 months to 30 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East 0 19 £47,500 - 5
London -54 13 £35,000 -25.53% 4
South West -9 10 £26,500 -24.28% 3
Yorkshire - 5 £32,000 - 1
West Midlands -1 4 £47,500 +33.80% 1
North East - 4 £30,500 - 1
East of England -6 1 £40,000 -5.88% 1
East Midlands -25 1 £37,500 +70.45% 1
North West - 1 £34,000 -
Senior Technical Support
UK

Senior Technical Support
Top 30 Related IT Skills in England

For the 6 months to 30 July 2014, IT jobs across the England region that cited Senior Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title.

1 72 (63.72%) Windows
2 54 (47.79%) SQL
3 52 (46.02%) SQL Server
4 45 (39.82%) VMware
5 44 (38.94%) Microsoft
6 43 (38.05%) Linux
7 39 (34.51%) Oracle
8 36 (31.86%) Active Directory
9 35 (30.97%) VMware Infrastructure
10 32 (28.32%) Windows Server 2008
11 29 (25.66%) MS Office
11 29 (25.66%) MS Excel
12 27 (23.89%) DNS
13 24 (21.24%) DHCP
13 24 (21.24%) UNIX
14 23 (20.35%) SharePoint
14 23 (20.35%) Firewall
14 23 (20.35%) Citrix
14 23 (20.35%) Microsoft Certification
15 22 (19.47%) SQL Server Reporting Services
15 22 (19.47%) Windows Server 2012
16 21 (18.58%) Enterprise Software
16 21 (18.58%) MS Exchange
16 21 (18.58%) XML
16 21 (18.58%) ITIL
17 20 (17.70%) SQL Server 2008
17 20 (17.70%) Hyper-V
18 19 (16.81%) Cisco
19 18 (15.93%) Windows Server 2003
19 18 (15.93%) MCSE

Senior Technical Support
Top Related IT Skills in England by Category

For the 6 months to 30 July 2014, IT jobs across the England region that cited Senior Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (20.35%) SharePoint
2 21 (18.58%) MS Exchange
3 18 (15.93%) IIS
4 15 (13.27%) Exchange Server 2010
5 13 (11.50%) Tomcat
6 5 (4.42%) MQSeries
6 5 (4.42%) Exchange Server 2013
7 4 (3.54%) Lotus Domino
8 3 (2.65%) Exchange Server 2007
8 3 (2.65%) Lync
9 2 (1.77%) WebSphere
9 2 (1.77%) SharePoint Server
10 1 (0.88%) Exchange Server 2003
10 1 (0.88%) Blackberry Enterprise Server
Applications
1 29 (25.66%) MS Office
1 29 (25.66%) MS Excel
2 3 (2.65%) MS PowerPoint
Business Applications
1 12 (10.62%) SAP Business One
Cloud Services
1 10 (8.85%) SaaS
2 1 (0.88%) Office 365
Communications & Networking
1 27 (23.89%) DNS
2 24 (21.24%) DHCP
3 23 (20.35%) Firewall
4 18 (15.93%) TCP/IP
5 14 (12.39%) SAN
6 13 (11.50%) LAN
7 12 (10.62%) VPN
8 11 (9.73%) WAN
9 9 (7.96%) Internet
9 9 (7.96%) LDAP
10 8 (7.08%) SMTP
11 6 (5.31%) VoIP
11 6 (5.31%) Cisco ASA
12 4 (3.54%) SSL
12 4 (3.54%) HTTP
12 4 (3.54%) PBX
12 4 (3.54%) Softphone
12 4 (3.54%) Wireless
12 4 (3.54%) Wireshark
12 4 (3.54%) Asterisk PBX
Database & Business Intelligence
1 52 (46.02%) SQL Server
2 22 (19.47%) SQL Server Reporting Services
3 20 (17.70%) SQL Server 2008
4 17 (15.04%) Relational Database
4 17 (15.04%) SQL Server 2012
5 14 (12.39%) MySQL
5 14 (12.39%) SQL Server 2005
6 11 (9.73%) Big Data
7 10 (8.85%) OLAP
7 10 (8.85%) Oracle OLAP
7 10 (8.85%) MongoDB
7 10 (8.85%) NoSQL
8 5 (4.42%) InterSystems Cache
8 5 (4.42%) RDBMS
9 3 (2.65%) Oracle Database
10 2 (1.77%) SQL Server Integration Services
10 2 (1.77%) Oracle Database 11g
11 1 (0.88%) Text Mining
11 1 (0.88%) MS Access
11 1 (0.88%) DB2
Development Applications
1 5 (4.42%) Eclipse
2 3 (2.65%) Visual Studio
3 1 (0.88%) Team Foundation Server
3 1 (0.88%) NetBeans
3 1 (0.88%) IntelliJ
3 1 (0.88%) VSS/SourceSafe
General
1 18 (15.93%) Finance
2 8 (7.08%) Banking
3 5 (4.42%) International Banking
3 5 (4.42%) Marketing
4 4 (3.54%) Advertising
4 4 (3.54%) Front Office
4 4 (3.54%) Spanish Language
5 3 (2.65%) Back Office
6 2 (1.77%) French Language
6 2 (1.77%) German Language
7 1 (0.88%) Telecoms
7 1 (0.88%) Retail
7 1 (0.88%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 21 (18.58%) XML
2 16 (14.16%) Web Services
3 10 (8.85%) HTML
4 6 (5.31%) CSS
4 6 (5.31%) XHTML
4 6 (5.31%) JMS
5 5 (4.42%) Ajax
6 3 (2.65%) Application Packaging
7 2 (1.77%) WebSphere MQ
8 1 (0.88%) jQuery
8 1 (0.88%) ASP.NET MVC
8 1 (0.88%) Java SE
8 1 (0.88%) Java EE
8 1 (0.88%) SOAP
8 1 (0.88%) Classic ASP
8 1 (0.88%) ASP.NET
8 1 (0.88%) .NET
8 1 (0.88%) J2EE
8 1 (0.88%) REST
Miscellaneous
1 21 (18.58%) Enterprise Software
2 11 (9.73%) Open Source
3 8 (7.08%) Computer Science
4 5 (4.42%) Hedge funds
5 4 (3.54%) Client/Server
5 4 (3.54%) IVR
5 4 (3.54%) Mathematics
5 4 (3.54%) CMDB
6 2 (1.77%) FlexPod
6 2 (1.77%) Blackberry
6 2 (1.77%) Replication
6 2 (1.77%) Video Conferencing
7 1 (0.88%) Informatics
7 1 (0.88%) Fat Client
7 1 (0.88%) Wiki
7 1 (0.88%) Life Science
7 1 (0.88%) PKI
7 1 (0.88%) Web 2.0
7 1 (0.88%) NHS
7 1 (0.88%) Thin Client
Operating Systems
1 72 (63.72%) Windows
2 43 (38.05%) Linux
3 32 (28.32%) Windows Server 2008
4 24 (21.24%) UNIX
5 22 (19.47%) Windows Server 2012
6 18 (15.93%) Windows Server 2003
7 4 (3.54%) Solaris
8 3 (2.65%) Windows 2000 Server
8 3 (2.65%) Windows Vista
9 2 (1.77%) Windows 8
10 1 (0.88%) CentOS
10 1 (0.88%) Windows 7
10 1 (0.88%) Windows XP
Processes & Methodologies
1 21 (18.58%) ITIL
2 14 (12.39%) ETL
3 13 (11.50%) ERP
3 13 (11.50%) Business Intelligence
4 12 (10.62%) Analytics
5 10 (8.85%) Business Analytics
6 9 (7.96%) Service Delivery
7 7 (6.19%) Disaster Recovery
8 5 (4.42%) Database Tuning
8 5 (4.42%) CRM
8 5 (4.42%) Project Management
8 5 (4.42%) Performance Tuning
9 4 (3.54%) Continuous Improvement
9 4 (3.54%) ITSM
9 4 (3.54%) Service Management
9 4 (3.54%) OO
9 4 (3.54%) Software Engineering
9 4 (3.54%) Business Continuity
9 4 (3.54%) Time Management
10 3 (2.65%) ISMS
Programming Languages
1 54 (47.79%) SQL
2 15 (13.27%) Java
3 14 (12.39%) Python
4 10 (8.85%) PowerShell
5 9 (7.96%) JavaScript
6 8 (7.08%) C#
7 4 (3.54%) Perl
8 3 (2.65%) VB
9 2 (1.77%) T-SQL
Qualifications
1 23 (20.35%) Microsoft Certification
2 18 (15.93%) MCSE
2 18 (15.93%) Degree
3 14 (12.39%) MCITP
4 9 (7.96%) MCP
5 3 (2.65%) ITIL Certification
5 3 (2.65%) Cisco Certification
5 3 (2.65%) CCNA
6 2 (1.77%) ITIL Foundation Certificate
6 2 (1.77%) MCSA
6 2 (1.77%) VMware Certified Professional (VCP)
7 1 (0.88%) Network+ Certification
7 1 (0.88%) Postgraduate
7 1 (0.88%) A+ Certification
Quality Assurance & Compliance
1 15 (13.27%) SLA
2 3 (2.65%) ISO/IEC 27001
3 2 (1.77%) ISO 9001
3 2 (1.77%) PCI DSS
System Software
1 36 (31.86%) Active Directory
2 35 (30.97%) VMware Infrastructure
3 20 (17.70%) Hyper-V
4 6 (5.31%) VMware ESX
5 4 (3.54%) IMail Server
6 3 (2.65%) UAG
6 3 (2.65%) VMware ESXi
7 2 (1.77%) vCloud
7 2 (1.77%) Terminal Services
7 2 (1.77%) vSphere
Systems Management
1 10 (8.85%) SCCM
2 6 (5.31%) Systems Management Server (SMS)
2 6 (5.31%) WSUS
3 4 (3.54%) MOM
4 3 (2.65%) SCOM
5 2 (1.77%) Norton AntiVirus
5 2 (1.77%) Control-M
5 2 (1.77%) Backup Exec
5 2 (1.77%) EMC NetWorker
6 1 (0.88%) DameWare
Vendors
1 45 (39.82%) VMware
2 44 (38.94%) Microsoft
3 39 (34.51%) Oracle
4 23 (20.35%) Citrix
5 19 (16.81%) Cisco
6 13 (11.50%) SAP
7 12 (10.62%) Sun
7 12 (10.62%) Infor
8 8 (7.08%) NetApp
9 6 (5.31%) Dell
10 5 (4.42%) JBoss
11 4 (3.54%) ServiceNow
11 4 (3.54%) EMC
11 4 (3.54%) Juniper
11 4 (3.54%) Veeam
12 3 (2.65%) HP
13 2 (1.77%) Symantec
13 2 (1.77%) StorageTek
13 2 (1.77%) CheckPoint
13 2 (1.77%) BT
Bracknell, Berkshire
Circle Recruitment
Salary: £50000 - £60000 per annum + bens
Posted: 59 minutes ago
Redruth, Cornwall
Global Technology Solutions Ltd
Salary: £25000 per annum
Posted: Yesterday
Reading, Berkshire
Coal IT Services
Salary: Unspecified Excellent Basic and Bens
Posted: 2 days ago
London
Talent Spa
Salary: £40k - 45k per year
Posted: 2 days ago
Crawley, West Sussex
Ace European Group
Salary: Competitive
Posted: 2 days ago
Derby, Derbyshire
Pitney Bowes Software Ltd
Salary: Excellet Base+25 annual leave days +Pvt Ins+Pension+Life Assurance
Posted: 2 days ago
Central London / West End
Deanslist Limited
Salary: From £35,000 to £50,000 per annum + Benefits (including stock options)
Posted: 2 days ago
West London
Xist4 IT Recruitment
Salary: £40-50,000 + Good Benefits
Posted: 5 days ago
Central London, London, Hounslow, Slough,...
XIST4 IT LIMITED
Salary: £40-50,000 + Good Benefits
Posted: 5 days ago
Newcastle Upon Tyne, Tyne And Wear
Michael Page Technology
Salary: benefits
Posted: 5 days ago
Coventry, West Midlands (County)
Mortimer Spinks
Salary: £50000 - £60000 per annum + excellent package + shares
Posted: 6 days ago
Bath
People Source
Salary: £35000 - £55000 per annum
Posted: 7 days ago
Bath
People Source
Salary: £35000 - £50000 per annum
Posted: 7 days ago
Middlesex, South East
Aspect Software
Salary: Competitive
Posted: 9 days ago
Leeds
Nigel Frank International Limited - Newcastle
Salary: £26000 - £30000 per annum + Benefits Package
Posted: 22 days ago