Technical Support Engineer Jobs in England

Technical Support Engineer
UK > England

The median Technical Support Engineer salary in England is £35,000 per year according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 453 754 892
Rank change year-on-year +301 +138 -176
Permanent jobs requiring a Technical Support Engineer 418 196 226
As % of all permanent jobs advertised in England 0.49% 0.21% 0.17%
As % of the Job Titles category 0.52% 0.23% 0.18%
Number of salaries quoted 354 116 176
10th Percentile £24,500 £29,000 £22,875
25th Percentile £28,000 £31,250 £26,250
Median annual salary (50th Percentile) £35,000 £35,000 £32,500
Median % change year-on-year - +7.69% +3.17%
75th Percentile £41,250 £46,000 £38,750
90th Percentile £50,000 £51,750 £46,875
UK median annual salary £35,000 £35,000 £32,500
% change year-on-year - +7.69% +6.56%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 80,250 85,781 125,417
% of permanent jobs with a recognized job title 94.48% 91.57% 96.08%
Number of salaries quoted 60,143 54,189 75,436
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,000 £45,000 £43,000
Median annual salary (50th Percentile) £54,000 £60,567 £60,000
Median % change year-on-year -10.84% +0.95% +9.09%
75th Percentile £72,375 £82,500 £80,000
90th Percentile £91,250 £100,000 £97,500
UK median annual salary £52,923 £60,000 £60,000
% change year-on-year -11.80% - +9.09%

Technical Support Engineer
Job Vacancy Trend in England

Job postings that featured Technical Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Technical Support Engineer in England

Technical Support Engineer
Salary Trend in England

3-month moving average salary quoted in jobs citing Technical Support Engineer in England.

Salary trend for Technical Support Engineer in England

Technical Support Engineer
Salary Histogram in England

Salary distribution for jobs citing Technical Support Engineer in England over the 6 months to 25 April 2024.

Salary histogram for Technical Support Engineer in England

Technical Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Engineer within the England region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +73 132 £35,000 -17.65% 16
Midlands +105 102 £35,000 +3.52% 11
North of England +90 70 £32,500 +3.17% 19
South West +5 61 £35,500 -2.74% 7
West Midlands +75 59 £35,000 +1.45% 4
East Midlands - 43 £27,500 - 7
Yorkshire +117 40 £32,500 -7.14% 8
East of England +35 27 £37,500 - 5
North West +27 25 £30,000 -2.25% 11
London +114 23 £40,000 -3.61% 9
North East +4 5 £32,500 - 1
Technical Support Engineer
UK

Technical Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 25 April 2024, Technical Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Technical Support Engineer in the job title.

1 102 (24.40%) Windows
2 96 (22.97%) Customer Service
3 88 (21.05%) Social Skills
4 72 (17.22%) Microsoft
5 55 (13.16%) Microsoft 365
6 53 (12.68%) Manufacturing
7 51 (12.20%) Active Directory
8 50 (11.96%) Problem-Solving
9 49 (11.72%) Windows Server
10 46 (11.00%) Degree
11 41 (9.81%) Linux
12 40 (9.57%) Azure
13 39 (9.33%) SharePoint
14 37 (8.85%) SQL
15 34 (8.13%) Entra ID
16 32 (7.66%) Telecoms
16 32 (7.66%) Hyper-V
17 31 (7.42%) Continuous Improvement
18 30 (7.18%) Finance
18 30 (7.18%) MySQL
18 30 (7.18%) HNC
19 29 (6.94%) Firewall
20 28 (6.70%) TCP/IP
21 27 (6.46%) ITIL
21 27 (6.46%) VMware
21 27 (6.46%) Customer Experience
22 26 (6.22%) Wireless
23 25 (5.98%) Coaching
24 24 (5.74%) Java
25 23 (5.50%) SQL Server

Technical Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 39 (9.33%) SharePoint
2 21 (5.02%) Microsoft Exchange
3 2 (0.48%) WordPress
Applications
1 14 (3.35%) Microsoft Excel
2 11 (2.63%) Microsoft Office
3 9 (2.15%) Microsoft PowerPoint
4 3 (0.72%) AutoCAD
4 3 (0.72%) Trello
5 2 (0.48%) Revit
Business Applications
1 2 (0.48%) Oracle Receivables
2 1 (0.24%) JDE EnterpriseOne
Cloud Services
1 55 (13.16%) Microsoft 365
2 40 (9.57%) Azure
3 34 (8.13%) Entra ID
4 22 (5.26%) OneDrive
5 7 (1.67%) AWS
5 7 (1.67%) SaaS
6 6 (1.44%) Dynamics 365
6 6 (1.44%) Mimecast
7 2 (0.48%) Oracle CX
7 2 (0.48%) Power Platform
8 1 (0.24%) Azure Data Factory
8 1 (0.24%) Azure Sentinel
8 1 (0.24%) Azure Table
8 1 (0.24%) Cloud Computing
8 1 (0.24%) GCP
8 1 (0.24%) WhatsApp
Communications & Networking
1 29 (6.94%) Firewall
2 28 (6.70%) TCP/IP
3 26 (6.22%) Wireless
4 19 (4.55%) LTE
5 18 (4.31%) SNMP
5 18 (4.31%) VoIP
6 16 (3.83%) 3G
6 16 (3.83%) DNS
7 15 (3.59%) Ethernet
8 14 (3.35%) 4G
9 13 (3.11%) SAN
9 13 (3.11%) SSH
9 13 (3.11%) WAN
10 12 (2.87%) DHCP
11 10 (2.39%) GPRS
12 9 (2.15%) LAN
13 8 (1.91%) Bluetooth
13 8 (1.91%) GSM
13 8 (1.91%) SDH
13 8 (1.91%) VLAN
Database & Business Intelligence
1 30 (7.18%) MySQL
2 23 (5.50%) SQL Server
3 16 (3.83%) Relational Database
4 3 (0.72%) GIS
5 2 (0.48%) Crystal Reports
5 2 (0.48%) MongoDB
5 2 (0.48%) Oracle Reports
5 2 (0.48%) RDBMS
6 1 (0.24%) Amazon RDS
6 1 (0.24%) Azure SQL Database
6 1 (0.24%) Microsoft Analysis Services
6 1 (0.24%) Power BI
6 1 (0.24%) Power Query
6 1 (0.24%) SQL Server Analysis Services
6 1 (0.24%) SQL Server Reporting Services
Development Applications
1 13 (3.11%) Eclipse
1 13 (3.11%) JIRA
General
1 88 (21.05%) Social Skills
2 53 (12.68%) Manufacturing
3 32 (7.66%) Telecoms
4 30 (7.18%) Finance
5 22 (5.26%) Military
6 16 (3.83%) Analytical Skills
6 16 (3.83%) Retail
7 13 (3.11%) Electronics
8 11 (2.63%) Documentation Skills
9 10 (2.39%) Marketing
10 8 (1.91%) Organisational Skills
11 6 (1.44%) Automotive
11 6 (1.44%) Public Sector
12 5 (1.20%) Inclusion and Diversity
13 4 (0.96%) Presentation Skills
14 2 (0.48%) Advertising
14 2 (0.48%) Aerospace
15 1 (0.24%) Agriculture
Libraries, Frameworks & Software Standards
1 19 (4.55%) CSS
2 16 (3.83%) HTML
2 16 (3.83%) REST
3 13 (3.11%) Ajax
3 13 (3.11%) AngularJS
3 13 (3.11%) JDBC
3 13 (3.11%) ODBC
3 13 (3.11%) SOAP
3 13 (3.11%) Web Services
3 13 (3.11%) XHTML
3 13 (3.11%) XML
4 3 (0.72%) EDI
4 3 (0.72%) JSON
4 3 (0.72%) Lightning Web Components
Miscellaneous
1 15 (3.59%) Driving Licence
2 14 (3.35%) CCTV
3 13 (3.11%) CMDB
4 8 (1.91%) Linux Command Line
5 7 (1.67%) Fibre Optics
5 7 (1.67%) Management Information System
6 6 (1.44%) Fat Client
6 6 (1.44%) Foreign Exchange (FX)
6 6 (1.44%) Self-Motivation
6 6 (1.44%) Thin Client
7 5 (1.20%) Data Protection Act
8 4 (0.96%) Data Centre
8 4 (0.96%) EPoS
9 3 (0.72%) ASTM
9 3 (0.72%) IoT
9 3 (0.72%) Onboarding
9 3 (0.72%) Renewable Energy
9 3 (0.72%) Robotics
9 3 (0.72%) Smart City
10 2 (0.48%) Augmented Reality
Operating Systems
1 102 (24.40%) Windows
2 49 (11.72%) Windows Server
3 41 (9.81%) Linux
4 15 (3.59%) Unix
5 9 (2.15%) Mac OS
6 8 (1.91%) Windows 10
6 8 (1.91%) Windows Server 2012
7 3 (0.72%) Apple iOS
8 2 (0.48%) Solaris
9 1 (0.24%) Android
9 1 (0.24%) Windows 7
Processes & Methodologies
1 96 (22.97%) Customer Service
2 50 (11.96%) Problem-Solving
3 31 (7.42%) Continuous Improvement
4 27 (6.46%) Customer Experience
4 27 (6.46%) ITIL
5 25 (5.98%) Coaching
6 22 (5.26%) Commercial Awareness
7 20 (4.78%) Mentoring
8 16 (3.83%) Business Intelligence
8 16 (3.83%) CRM
8 16 (3.83%) OO
8 16 (3.83%) OOP
9 15 (3.59%) Network Management
10 14 (3.35%) Database Tuning
11 13 (3.11%) Data Extraction
11 13 (3.11%) ITSM
12 12 (2.87%) Customer-Centricity
13 10 (2.39%) Creative Problem-Solving
14 9 (2.15%) Ticket Management
14 9 (2.15%) Time Management
Programming Languages
1 37 (8.85%) SQL
2 24 (5.74%) Java
3 23 (5.50%) Python
4 20 (4.78%) PowerShell
5 16 (3.83%) JavaScript
6 15 (3.59%) PL/SQL
7 13 (3.11%) Perl
8 7 (1.67%) C#
9 4 (0.96%) T-SQL
9 4 (0.96%) VBA
9 4 (0.96%) VBScript
10 3 (0.72%) Apex Code
11 2 (0.48%) Bash
11 2 (0.48%) C++
Qualifications
1 46 (11.00%) Degree
2 30 (7.18%) HNC
3 18 (4.31%) Security Cleared
4 10 (2.39%) HND
5 8 (1.91%) GCSC
6 5 (1.20%) ITIL Certification
7 4 (0.96%) CCNA
7 4 (0.96%) Cisco Certification
8 3 (0.72%) MCT
8 3 (0.72%) SC Cleared
9 2 (0.48%) JNCIA
10 1 (0.24%) DBS Check
10 1 (0.24%) DV Cleared
10 1 (0.24%) Microsoft Certification
Quality Assurance & Compliance
1 16 (3.83%) SLA
2 7 (1.67%) GDPR
3 4 (0.96%) QA
4 3 (0.72%) Accessibility
5 2 (0.48%) ISO 14001
5 2 (0.48%) ISO 9001
System Software
1 51 (12.20%) Active Directory
2 32 (7.66%) Hyper-V
3 22 (5.26%) VMware Infrastructure
4 4 (0.96%) NFS
4 4 (0.96%) Terminal Services
5 3 (0.72%) Virtual Desktop
6 2 (0.48%) Virtual Servers
7 1 (0.24%) Virtual Machines
7 1 (0.24%) VMware ESXi
Systems Management
1 19 (4.55%) Microsoft Intune
2 13 (3.11%) WMI
3 3 (0.72%) Cisco Prime
3 3 (0.72%) McAfee ePO
3 3 (0.72%) SCOM
4 1 (0.24%) Autotask
4 1 (0.24%) Jamf Pro
Vendors
1 72 (17.22%) Microsoft
2 27 (6.46%) VMware
3 17 (4.07%) Oracle
4 14 (3.35%) Cisco
5 13 (3.11%) Splunk
6 10 (2.39%) Salesforce
7 8 (1.91%) HP
8 7 (1.67%) Citrix
9 6 (1.44%) Acronis
9 6 (1.44%) Siemens
10 4 (0.96%) SAP
11 3 (0.72%) Apple
11 3 (0.72%) McAfee
11 3 (0.72%) SolarWinds
12 2 (0.48%) AppDynamics
13 1 (0.24%) Agilent
13 1 (0.24%) Dell
13 1 (0.24%) JD Edwards
13 1 (0.24%) WatchGuard
13 1 (0.24%) Wyse