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This section looks at the demand for the Helpdesk Analyst role in IT jobs within the Epsom region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Helpdesk Analyst in their job title over the 3 months to 24 July 2008 with a comparison to the same period last year.

 Help Desk Analyst
Location
3 months to 24 Jul 2008Same period last year
Rank3521
Rank change on same period last yearDown-14
Matching permanent IT job ads77
As % of all UK permanent IT job ads sampled0.004 %0.003 %
As % of the category below3.500 %5.645 %
Salaries quoted75
Average minimum salary£22,571£22,000
Average salary£23,714£22,300
% change on same period last year+6.34 %
Average maximum salary£24,857£22,600
UK excluding London average salary£20,427£19,743
% change on same period last year+3.46 %
Epsom IT Job Market, Job TitlesJob Titles
Epsom
Matching permanent IT job ads200124
As % of all UK permanent IT job ads sampled0.105 %0.051 %
Salaries quoted18072
Average minimum salary£30,258£30,383
Average salary£32,174£33,372
% change on same period last year-3.58 %
Average maximum salary£34,090£36,361
UK excluding London average salary£38,194£39,492
% change on same period last year-3.28 %
Helpdesk Analyst SurreyHelpdesk Analyst
Surrey

Helpdesk Analyst
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Helpdesk Analyst across the Epsom region as a proportion of the total demand within the Job Titles category.

Epsom Helpdesk Analyst Demand Trend

Helpdesk Analyst
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Helpdesk Analyst across the Epsom region.

Epsom Helpdesk Analyst Salary Trend

Helpdesk Analyst
Salary Histogram

The chart provides a salary histogram for IT jobs citing Helpdesk Analyst across the Epsom region over the 3 months to 24 July 2008.

Epsom Helpdesk Analyst Salary Histogram

Helpdesk Analyst
Top 24 Related IT Skills

For the 6 months to 24 July 2008, IT jobs across the Epsom region that cited Helpdesk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Helpdesk Analyst in their job title.

112 (85.71 %)Windows
28 (57.14 %)Windows XP
36 (42.86 %)Windows NT
36 (42.86 %)Microsoft Certification
36 (42.86 %)Internet
45 (35.71 %)Automotive
45 (35.71 %)A+ Certification
45 (35.71 %)Microsoft
45 (35.71 %)MCSE
53 (21.43 %)MS Excel
53 (21.43 %)MS Office
62 (14.29 %)TCP/IP
62 (14.29 %)Windows 2000
62 (14.29 %)Dell
62 (14.29 %)Telecoms
62 (14.29 %)Kerridge
71 (7.143 %)Retail
71 (7.143 %)MS PowerPoint
71 (7.143 %)Pensions
71 (7.143 %)Degree
71 (7.143 %)Construction
71 (7.143 %)Citrix
71 (7.143 %)Terminal Services
71 (7.143 %)Windows Server 2003

Helpdesk Analyst
Top Related IT Skills by Category

For the 6 months to 24 July 2008, IT jobs across the Epsom region that cited Helpdesk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Helpdesk Analyst in their job title. Up to 20 skills are shown per category.

Epsom IT Job Market, ApplicationsApplications
13 (21.43 %)MS Office
13 (21.43 %)MS Excel
21 (7.143 %)MS PowerPoint
Epsom IT Job Market, Communications & NetworkingCommunications & Networking
16 (42.86 %)Internet
22 (14.29 %)TCP/IP
Epsom IT Job Market, GeneralGeneral
15 (35.71 %)Automotive
22 (14.29 %)Telecoms
31 (7.143 %)Construction
31 (7.143 %)Retail
31 (7.143 %)Pensions
Epsom IT Job Market, Operating SystemsOperating Systems
112 (85.71 %)Windows
28 (57.14 %)Windows XP
36 (42.86 %)Windows NT
42 (14.29 %)Windows 2000
51 (7.143 %)Windows Server 2003
Epsom IT Job Market, QualificationsQualifications
16 (42.86 %)Microsoft Certification
25 (35.71 %)A+ Certification
25 (35.71 %)MCSE
31 (7.143 %)Degree
Epsom IT Job Market, System SoftwareSystem Software
11 (7.143 %)Terminal Services
Epsom IT Job Market, VendorsVendors
15 (35.71 %)Microsoft
22 (14.29 %)Dell
22 (14.29 %)Kerridge
31 (7.143 %)Citrix
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