The table below looks at the statistics for Service Management skills in IT jobs advertised for the Epsom region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 28 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Nov 2014
Same period 2013 Same period 2012
Service Management
Rank 18 - -
Rank change year-on-year
- 0
Permanent jobs citing Service Management 3 0 0
As % of all permanent IT jobs located in Epsom 3.95% - -
As % of the Processes & Methodologies category 5.00% - -
Number of salaries quoted 0 0 0
Average salary - - -
UK excluding London average salary £42,500 £45,000 £41,500
% change year-on-year
-5.55% +8.43%
Service Management
Surrey

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Epsom region.

Processes & Methodologies Category
Epsom
Permanent IT job ads with a match in the
Processes & Methodologies category
60 59 94
As % of all permanent IT jobs located in Epsom 78.95% 69.41% 77.05%
Number of salaries quoted 37 39 78
Average salary £37,500 £45,000 £57,500
Average salary % change year-on-year
-16.66% -21.73%
90% offered a salary of more than £29,500 £34,200 £37,500
10% offered a salary of more than £55,000 £70,000 £61,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Epsom

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Epsom region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Epsom

Service Management
Salary Trend in Epsom

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Epsom region.

Service Management Salary Trend in Epsom

Service Management
Top 28 Related IT Skills in Epsom

For the 6 months to 28 November 2014, IT jobs across the Epsom region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 4 (80.00%) ITIL
2 3 (60.00%) Windows
2 3 (60.00%) MS Excel
2 3 (60.00%) CRM
2 3 (60.00%) Microsoft
2 3 (60.00%) Active Directory
2 3 (60.00%) Windows Server 2003
2 3 (60.00%) MS Office
2 3 (60.00%) Finance
2 3 (60.00%) LANDesk
2 3 (60.00%) Windows Server 2008
2 3 (60.00%) Windows 7
2 3 (60.00%) Continuous Improvement
3 2 (40.00%) Cisco UCCX
3 2 (40.00%) ITIL Foundation Certificate
3 2 (40.00%) SCCM
3 2 (40.00%) SharePoint 2010
3 2 (40.00%) Problem Management
3 2 (40.00%) Exchange Server 2007
3 2 (40.00%) MCITP
3 2 (40.00%) Statistics
3 2 (40.00%) IVR
3 2 (40.00%) ITSM
3 2 (40.00%) Citrix
3 2 (40.00%) Microsoft Certification
3 2 (40.00%) SharePoint
3 2 (40.00%) MS Exchange
3 2 (40.00%) Cisco

Service Management
Top Related IT Skills in Epsom by Category

For the 6 months to 28 November 2014, IT jobs across the Epsom region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (40.00%) SharePoint
1 2 (40.00%) MS Exchange
1 2 (40.00%) Exchange Server 2007
1 2 (40.00%) SharePoint 2010
Applications
1 3 (60.00%) MS Office
1 3 (60.00%) MS Excel
General
1 3 (60.00%) Finance
Job Titles
1 3 (60.00%) Technical Support
1 3 (60.00%) Analyst
2 2 (40.00%) Support Analyst
2 2 (40.00%) Technical Support Engineer
2 2 (40.00%) Support Engineer
2 2 (40.00%) IT Support Engineer
2 2 (40.00%) Technical Engineer
2 2 (40.00%) IT Support Analyst
2 2 (40.00%) IT Support
3 1 (20.00%) Desktop Support
3 1 (20.00%) Team Leader
3 1 (20.00%) PC Support
3 1 (20.00%) Service Desk Manager
3 1 (20.00%) Service Desk Team Leader
3 1 (20.00%) Service Desk Supervisor
3 1 (20.00%) Service Analyst
3 1 (20.00%) Service Manager
3 1 (20.00%) Service Desk Analyst
Miscellaneous
1 2 (40.00%) IVR
1 2 (40.00%) Statistics
Operating Systems
1 3 (60.00%) Windows
1 3 (60.00%) Windows Server 2003
1 3 (60.00%) Windows Server 2008
1 3 (60.00%) Windows 7
Processes & Methodologies
1 4 (80.00%) ITIL
2 3 (60.00%) CRM
2 3 (60.00%) Continuous Improvement
3 2 (40.00%) ITSM
3 2 (40.00%) Problem Management
Qualifications
1 2 (40.00%) Microsoft Certification
1 2 (40.00%) MCITP
1 2 (40.00%) ITIL Foundation Certificate
System Software
1 3 (60.00%) Active Directory
Systems Management
1 2 (40.00%) SCCM
1 2 (40.00%) Cisco UCCX
Vendors
1 3 (60.00%) Microsoft
1 3 (60.00%) LANDesk
2 2 (40.00%) Cisco
2 2 (40.00%) Citrix