The first table below looks at the demand for Service Management skills in IT jobs advertised for the Epsom region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Epsom region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Management
Rank 34 24 -
Rank change year-on-year
-10 -
Permanent jobs citing Service Management 8 1 0
As % of all permanent IT jobs located in Epsom 4.00% 1.25% -
As % of the Processes & Methodologies category 4.57% 1.64% -
Number of salaries quoted 5 1 0
Average salary £45,000 £26,500 -
Average salary % change year-on-year
+69.81% -
UK excluding London average salary £46,500 £45,000 £45,000
% change year-on-year
+3.33% -
Processes & Methodologies Category
Epsom
Permanent IT job ads with a match in the
Processes & Methodologies category
175 61 177
As % of all permanent IT jobs located in Epsom 87.50% 76.25% 80.82%
Number of salaries quoted 133 50 162
Average salary £50,000 £62,500 £62,500
Average salary % change year-on-year
-20.00% -
90% offered a salary of more than £37,500 £38,000 £45,000
10% offered a salary of more than £62,500 £80,000 £70,000
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
Service Management
Surrey

Service Management
Jobs Demand Trend in Epsom

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Epsom region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Epsom

Service Management
Salary Trend in Epsom

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Epsom region.

Service Management Salary Trend in Epsom

Service Management
Top 30 Related IT Skills in Epsom

For the 6 months to 18 April 2014, IT jobs across the Epsom region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 12 (100.00%) ITIL
2 9 (75.00%) SQL Server
2 9 (75.00%) Windows
3 8 (66.67%) ITIL Certification
3 8 (66.67%) IIS
3 8 (66.67%) Degree
3 8 (66.67%) QA
3 8 (66.67%) Software Engineering
4 5 (41.67%) Finance
4 5 (41.67%) Microsoft
5 4 (33.33%) MS Excel
5 4 (33.33%) Change Management
5 4 (33.33%) Microsoft Azure
6 3 (25.00%) Service Delivery
6 3 (25.00%) PRINCE2
7 2 (16.67%) Project Management
8 1 (8.33%) Performance Tuning
8 1 (8.33%) VMware ESXi
8 1 (8.33%) Lync
8 1 (8.33%) SQL Server 2005
8 1 (8.33%) WMI
8 1 (8.33%) LANDesk
8 1 (8.33%) Problem Management
8 1 (8.33%) Office Communications Server
8 1 (8.33%) VMware Infrastructure
8 1 (8.33%) PowerShell
8 1 (8.33%) Windows Server 2008
8 1 (8.33%) SQL Server 2008
8 1 (8.33%) Windows 2000 Server
8 1 (8.33%) NAS

Service Management
Top Related IT Skills in Epsom by Category

For the 6 months to 18 April 2014, IT jobs across the Epsom region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 8 (66.67%) IIS
2 1 (8.33%) Lync
2 1 (8.33%) Office Communications Server
2 1 (8.33%) MS Exchange
Applications
1 4 (33.33%) MS Excel
Cloud Services
1 4 (33.33%) Microsoft Azure
Communications & Networking
1 1 (8.33%) NAS
1 1 (8.33%) Firewall
1 1 (8.33%) LAN
1 1 (8.33%) WAN
1 1 (8.33%) DNS
1 1 (8.33%) SAN
Database & Business Intelligence
1 9 (75.00%) SQL Server
2 1 (8.33%) SQL Server 2005
2 1 (8.33%) SQL Server 2008
General
1 5 (41.67%) Finance
2 1 (8.33%) Back Office
Job Titles
1 8 (66.67%) Analyst
2 4 (33.33%) Applications Support Analyst
2 4 (33.33%) Support Analyst
2 4 (33.33%) Applications Support
2 4 (33.33%) Operations Analyst
3 3 (25.00%) Head of IT
4 2 (16.67%) Technical Analyst
4 2 (16.67%) Service Analyst
4 2 (16.67%) Technical Operations Analyst
5 1 (8.33%) Head of Service Delivery
5 1 (8.33%) 3rd Line Support
Operating Systems
1 9 (75.00%) Windows
2 1 (8.33%) Windows Server 2008
2 1 (8.33%) Windows 2000 Server
2 1 (8.33%) Windows 7
2 1 (8.33%) Windows 2000
Processes & Methodologies
1 12 (100.00%) ITIL
2 8 (66.67%) Software Engineering
3 4 (33.33%) Change Management
4 3 (25.00%) Service Delivery
4 3 (25.00%) PRINCE2
5 2 (16.67%) Project Management
6 1 (8.33%) Performance Tuning
6 1 (8.33%) Problem Management
6 1 (8.33%) Risk Management
Programming Languages
1 1 (8.33%) PowerShell
Qualifications
1 8 (66.67%) ITIL Certification
1 8 (66.67%) Degree
2 1 (8.33%) Citrix Certification
2 1 (8.33%) Microsoft Certification
2 1 (8.33%) MCSE
Quality Assurance & Compliance
1 8 (66.67%) QA
System Software
1 1 (8.33%) VMware ESXi
1 1 (8.33%) VMware Infrastructure
1 1 (8.33%) XenApp
1 1 (8.33%) VMware ESX
1 1 (8.33%) Active Directory
Systems Management
1 1 (8.33%) WMI
1 1 (8.33%) NetBackup
Vendors
1 5 (41.67%) Microsoft
2 1 (8.33%) LANDesk
2 1 (8.33%) VMware
2 1 (8.33%) Intel
2 1 (8.33%) Citrix
2 1 (8.33%) McAfee