The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Epsom region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
Technical Support
Rank 22 18 -
Rank change year-on-year
-4 -
Permanent jobs requiring a Technical Support 4 6 0
As % of all permanent IT jobs located in Epsom 3.48% 5.94% -
As % of the Job Titles category 3.60% 6.32% -
Number of salaries quoted 0 0 0
Average salary - - -
UK excluding London average salary £32,500 £30,000 £30,000
% change year-on-year
+8.33% -
Technical Support
Surrey

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Epsom region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Epsom
Permanent IT job ads with a match in the
Job Titles category
111 95 97
As % of all permanent IT jobs located in Epsom 96.52% 94.06% 97.98%
Number of salaries quoted 70 58 86
Average salary £42,000 £47,500 £48,500
Average salary % change year-on-year
-11.57% -2.06%
90% offered a salary of more than £28,000 £34,500 £39,500
10% offered a salary of more than £60,000 £65,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Epsom

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Epsom region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Epsom

Technical Support
Salary Trend in Epsom

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Epsom region.

Technical Support Salary Trend in Epsom

Technical Support
Top 26 Related IT Skills in Epsom

For the 6 months to 29 January 2015, IT jobs across the Epsom region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 4 (80.00%) Windows
1 4 (80.00%) MS Excel
1 4 (80.00%) MS Office
1 4 (80.00%) Microsoft
1 4 (80.00%) Finance
1 4 (80.00%) LANDesk
1 4 (80.00%) Windows 7
2 3 (60.00%) Continuous Improvement
2 3 (60.00%) Windows Server 2008
2 3 (60.00%) ITIL
2 3 (60.00%) CRM
2 3 (60.00%) Windows Server 2003
2 3 (60.00%) Service Management
3 2 (40.00%) Active Directory
3 2 (40.00%) Microsoft Certification
3 2 (40.00%) MCITP
3 2 (40.00%) ITIL Foundation Certificate
4 1 (20.00%) Banking
4 1 (20.00%) Retail
4 1 (20.00%) Statistics
4 1 (20.00%) Retail Banking
4 1 (20.00%) VoIP
4 1 (20.00%) SLA
4 1 (20.00%) Project Management
4 1 (20.00%) Management Information System
4 1 (20.00%) Telecoms

Technical Support
Top Related IT Skills in Epsom by Category

For the 6 months to 29 January 2015, IT jobs across the Epsom region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Applications
1 4 (80.00%) MS Excel
1 4 (80.00%) MS Office
Communications & Networking
1 1 (20.00%) VoIP
General
1 4 (80.00%) Finance
2 1 (20.00%) Banking
2 1 (20.00%) Retail
2 1 (20.00%) Retail Banking
2 1 (20.00%) Telecoms
Miscellaneous
1 1 (20.00%) Statistics
1 1 (20.00%) Management Information System
Operating Systems
1 4 (80.00%) Windows
1 4 (80.00%) Windows 7
2 3 (60.00%) Windows Server 2008
2 3 (60.00%) Windows Server 2003
Processes & Methodologies
1 3 (60.00%) Continuous Improvement
1 3 (60.00%) ITIL
1 3 (60.00%) CRM
1 3 (60.00%) Service Management
2 1 (20.00%) Project Management
Qualifications
1 2 (40.00%) Microsoft Certification
1 2 (40.00%) MCITP
1 2 (40.00%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (20.00%) SLA
System Software
1 2 (40.00%) Active Directory
Vendors
1 4 (80.00%) Microsoft
1 4 (80.00%) LANDesk