The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Epsom region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Technical Support
Rank 22 19 23
Rank change year-on-year
-3 +4
Permanent jobs requiring a Technical Support 2 2 8
As % of all permanent IT jobs located in Epsom 2.00% 2.35% 6.84%
As % of the Job Titles category 2.15% 2.56% 6.90%
Number of salaries quoted 0 1 3
Average salary - £32,500 £30,000
Average salary % change year-on-year
- +8.33%
UK excluding London average salary £30,000 £30,000 £28,500
% change year-on-year
- +5.26%
Technical Support
Surrey

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Epsom region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Epsom
Permanent IT job ads with a match in the
Job Titles category
93 78 116
As % of all permanent IT jobs located in Epsom 93.00% 91.76% 99.15%
Number of salaries quoted 77 55 107
Average salary £45,000 £40,000 £43,000
Average salary % change year-on-year
+12.50% -6.97%
90% offered a salary of more than £26,250 £24,000 £24,500
10% offered a salary of more than £64,750 £65,000 £53,700
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in Epsom

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Epsom region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Epsom

Technical Support
Salary Trend in Epsom

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Epsom region.

Technical Support Salary Trend in Epsom

Technical Support
Top 30 Related IT Skills in Epsom

For the 6 months to 23 September 2014, IT jobs across the Epsom region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 3 (37.50%) ITIL
1 3 (37.50%) SLA
1 3 (37.50%) Citrix
1 3 (37.50%) Project Management
1 3 (37.50%) Management Information System
1 3 (37.50%) Finance
1 3 (37.50%) VMware
1 3 (37.50%) Banking
1 3 (37.50%) Retail
1 3 (37.50%) Statistics
1 3 (37.50%) Retail Banking
2 2 (25.00%) Load Balancing
2 2 (25.00%) iSCSI
2 2 (25.00%) Red Hat Enterprise Linux
2 2 (25.00%) NAS
2 2 (25.00%) Enterprise Storage
2 2 (25.00%) InterSystems Cache
2 2 (25.00%) Brocade
2 2 (25.00%) Oracle
2 2 (25.00%) CLARiiON
2 2 (25.00%) EMC Navisphere
2 2 (25.00%) Service Delivery
2 2 (25.00%) Change Management
2 2 (25.00%) SAN
2 2 (25.00%) Red Hat
2 2 (25.00%) Sun
2 2 (25.00%) EMC
2 2 (25.00%) UNIX
2 2 (25.00%) Solaris
2 2 (25.00%) Linux

Technical Support
Top Related IT Skills in Epsom by Category

For the 6 months to 23 September 2014, IT jobs across the Epsom region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Communications & Networking
1 2 (25.00%) SAN
1 2 (25.00%) iSCSI
1 2 (25.00%) NAS
Database & Business Intelligence
1 2 (25.00%) InterSystems Cache
General
1 3 (37.50%) Finance
1 3 (37.50%) Banking
1 3 (37.50%) Retail
1 3 (37.50%) Retail Banking
Miscellaneous
1 3 (37.50%) Management Information System
1 3 (37.50%) Statistics
2 2 (25.00%) Enterprise Storage
2 2 (25.00%) CLARiiON
Operating Systems
1 2 (25.00%) UNIX
1 2 (25.00%) Solaris
1 2 (25.00%) Linux
1 2 (25.00%) Red Hat Enterprise Linux
Processes & Methodologies
1 3 (37.50%) ITIL
1 3 (37.50%) Project Management
2 2 (25.00%) Service Delivery
2 2 (25.00%) Change Management
2 2 (25.00%) Load Balancing
Quality Assurance & Compliance
1 3 (37.50%) SLA
System Software
1 2 (25.00%) NFS
Systems Management
1 2 (25.00%) EMC Navisphere
Vendors
1 3 (37.50%) Citrix
1 3 (37.50%) VMware
2 2 (25.00%) Brocade
2 2 (25.00%) Red Hat
2 2 (25.00%) Oracle
2 2 (25.00%) Sun
2 2 (25.00%) EMC