The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
Second Line Support
Rank 95 72 85
Rank change year-on-year
-23 +13
Permanent jobs requiring a 2nd Line Support 4 23 9
As % of all permanent IT jobs located in Essex 0.33% 1.92% 0.81%
As % of the Job Titles category 0.36% 2.00% 0.85%
Number of salaries quoted 4 23 7
Average salary £30,500 £26,500 £24,000
Average salary % change year-on-year
+15.09% +10.41%
90% offered a salary of more than £26,650 £21,500 £19,500
10% offered a salary of more than £31,550 £32,000 £31,800
UK excluding London average salary £25,000 £24,500 £25,000
% change year-on-year
+2.04% -2.00%
2nd Line Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Essex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
1119 1151 1065
As % of all permanent IT jobs located in Essex 92.79% 95.84% 95.95%
Number of salaries quoted 862 993 887
Average salary £39,000 £40,000 £41,500
Average salary % change year-on-year
-2.50% -3.61%
90% offered a salary of more than £24,000 £25,000 £27,750
10% offered a salary of more than £60,000 £55,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Essex region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Essex

2nd Line Support
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Essex region.

2nd Line Support Salary Trend in Essex

2nd Line Support
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Essex region over the 3 months to 29 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Loughton - 2 £30,500 -
2nd Line Support
East of England

2nd Line Support
Top 30 Related IT Skills in Essex

For the 6 months to 29 July 2015, IT jobs across the Essex region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 11 (68.75%) Windows
2 10 (62.50%) Active Directory
3 6 (37.50%) MS Excel
3 6 (37.50%) Linux
4 5 (31.25%) SQL
4 5 (31.25%) MS Office
4 5 (31.25%) Citrix
4 5 (31.25%) Windows Server 2012
4 5 (31.25%) Windows Server 2008
5 4 (25.00%) Office 365
5 4 (25.00%) Windows 7
5 4 (25.00%) ITIL
5 4 (25.00%) MS Exchange
6 3 (18.75%) VoIP
6 3 (18.75%) MCP
6 3 (18.75%) MCSE
6 3 (18.75%) MCSA
6 3 (18.75%) Microsoft Certification
6 3 (18.75%) SharePoint
6 3 (18.75%) Hyper-V
6 3 (18.75%) Analytical Skills
6 3 (18.75%) Microsoft
6 3 (18.75%) VMware
7 2 (12.50%) VLAN
7 2 (12.50%) SUSE
7 2 (12.50%) VMware Infrastructure
7 2 (12.50%) Security Patching
7 2 (12.50%) XenApp
7 2 (12.50%) Trapeze
7 2 (12.50%) Windows XP

2nd Line Support
Top Related IT Skills in Essex by Category

For the 6 months to 29 July 2015, IT jobs across the Essex region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (25.00%) MS Exchange
2 3 (18.75%) SharePoint
Applications
1 6 (37.50%) MS Excel
2 5 (31.25%) MS Office
Cloud Services
1 4 (25.00%) Office 365
Communications & Networking
1 3 (18.75%) VoIP
2 2 (12.50%) WLAN
2 2 (12.50%) VLAN
2 2 (12.50%) SNMP
2 2 (12.50%) TCP/IP
3 1 (6.25%) DNS
3 1 (6.25%) Firewall
3 1 (6.25%) DHCP
General
1 1 (6.25%) Finance
Miscellaneous
1 3 (18.75%) Analytical Skills
Operating Systems
1 11 (68.75%) Windows
2 6 (37.50%) Linux
3 5 (31.25%) Windows Server 2008
3 5 (31.25%) Windows Server 2012
4 4 (25.00%) Windows 7
5 2 (12.50%) Windows XP
5 2 (12.50%) SUSE
6 1 (6.25%) Windows Vista
Processes & Methodologies
1 4 (25.00%) ITIL
2 2 (12.50%) Security Patching
3 1 (6.25%) Business Intelligence
3 1 (6.25%) Service Management
Programming Languages
1 5 (31.25%) SQL
Qualifications
1 3 (18.75%) MCP
1 3 (18.75%) MCSE
1 3 (18.75%) MCSA
1 3 (18.75%) Microsoft Certification
System Software
1 10 (62.50%) Active Directory
2 3 (18.75%) Hyper-V
3 2 (12.50%) XenApp
3 2 (12.50%) Terminal Services
3 2 (12.50%) VMware Infrastructure
Systems Management
1 2 (12.50%) OpenView
1 2 (12.50%) Norton AntiVirus
Vendors
1 5 (31.25%) Citrix
2 3 (18.75%) VMware
2 3 (18.75%) Microsoft
3 2 (12.50%) Trapeze
3 2 (12.50%) NetIQ
3 2 (12.50%) Symantec
Brentwood, Essex
Next Move IT
Salary: £17000 - £24000 per annum + Benefits
Posted: 3 days ago