The statistics below represent IT jobs advertised across the Essex region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 22 January 2017 with a comparison to same period over 2 years.

3 months to
22 Jan 2017
Same period 2016 Same period 2015
Second Line Support
Rank 81 95 83
Rank change year-on-year
+14 -12
Permanent jobs requiring a 2nd Line Support 3 7 24
As % of all permanent IT jobs located in Essex 0.34% 0.55% 1.89%
As % of the Job Titles category 0.35% 0.57% 1.96%
Number of salaries quoted 3 6 20
Median salary £34,750 £28,750 £29,000
Median salary % change year-on-year
+20.86% -0.86%
UK excluding London median salary £25,000 £25,266 £25,000
% change year-on-year
-1.05% +1.06%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Essex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
846 1225 1222
As % of all permanent IT jobs located in Essex 95.70% 96.99% 96.22%
Number of salaries quoted 620 917 953
Median salary £47,500 £42,500 £41,500
Median salary % change year-on-year
+11.76% +2.40%
90% offered a salary of more than £25,000 £23,000 £26,000
10% offered a salary of more than £67,500 £62,500 £70,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

2nd Line Support
Jobs Demand Trend in Essex

The demand trend of job ads across the Essex region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Essex

2nd Line Support
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Essex region.

2nd Line Support Salary Trend in Essex

2nd Line Support Skill Set
Top 30 Related IT Skills in Essex

For the 6 months to 22 January 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Essex region featuring 2nd Line Support in the job title.

1 7 (87.50%) Windows
2 6 (75.00%) Active Directory
3 4 (50.00%) SQL
3 4 (50.00%) Internet
3 4 (50.00%) Windows Server
4 3 (37.50%) Document Management
4 3 (37.50%) Office 365
4 3 (37.50%) Service Delivery
4 3 (37.50%) Workflow
4 3 (37.50%) Finance
4 3 (37.50%) Thunderhead
4 3 (37.50%) SLA
4 3 (37.50%) ITIL
5 2 (25.00%) DNS
5 2 (25.00%) Microsoft
5 2 (25.00%) Citrix
5 2 (25.00%) MS Office
5 2 (25.00%) MS Exchange
5 2 (25.00%) Windows Server 2012
5 2 (25.00%) Microsoft Azure
6 1 (12.50%) Amazon AWS
6 1 (12.50%) SaaS
6 1 (12.50%) Mobile Device Management
6 1 (12.50%) Hyper-V
6 1 (12.50%) ISO/IEC 27001
6 1 (12.50%) Degree
6 1 (12.50%) WSUS
6 1 (12.50%) Android
6 1 (12.50%) iPhone
6 1 (12.50%) Blackberry

2nd Line Support Skill Set
Top Related IT Skills in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (25.00%) MS Exchange
2 1 (12.50%) IIS
2 1 (12.50%) SharePoint
Applications
1 2 (25.00%) MS Office
Business Applications
1 1 (12.50%) JDE OneWorld
Cloud Services
1 3 (37.50%) Office 365
2 2 (25.00%) Microsoft Azure
3 1 (12.50%) Amazon AWS
3 1 (12.50%) SaaS
Communications & Networking
1 4 (50.00%) Internet
2 2 (25.00%) DNS
3 1 (12.50%) DHCP
3 1 (12.50%) Firewall
3 1 (12.50%) LAN
3 1 (12.50%) TCP/IP
3 1 (12.50%) WAN
Database & Business Intelligence
1 1 (12.50%) SQL Server
General
1 3 (37.50%) Finance
Libraries, Frameworks & Software Standards
1 1 (12.50%) Web Services
Miscellaneous
1 1 (12.50%) Blackberry
1 1 (12.50%) iPhone
Operating Systems
1 7 (87.50%) Windows
2 4 (50.00%) Windows Server
3 2 (25.00%) Windows Server 2012
4 1 (12.50%) Android
Processes & Methodologies
1 3 (37.50%) Document Management
1 3 (37.50%) ITIL
1 3 (37.50%) Service Delivery
1 3 (37.50%) Workflow
2 1 (12.50%) Mobile Device Management
Programming Languages
1 4 (50.00%) SQL
Qualifications
1 1 (12.50%) Degree
Quality Assurance & Compliance
1 3 (37.50%) SLA
2 1 (12.50%) ISO 9001
2 1 (12.50%) ISO/IEC 27001
System Software
1 6 (75.00%) Active Directory
2 1 (12.50%) Hyper-V
Systems Management
1 1 (12.50%) WSUS
Vendors
1 3 (37.50%) Thunderhead
2 2 (25.00%) Citrix
2 2 (25.00%) Microsoft
Braintree, Essex
Pure Resourcing Solutions
Salary: £25000 - £28000 per annum
Posted: 4 days ago