The statistics below represent IT jobs advertised across the Essex region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 May 2016 with a comparison to same period over 2 years.

3 months to
24 May 2016
Same period 2015 Same period 2014
Second Line Support
Rank 90 92 86
Rank change year-on-year
+2 -6
Permanent jobs requiring a 2nd Line Support 9 11 29
As % of all permanent IT jobs located in Essex 0.93% 0.91% 2.06%
As % of the Job Titles category 0.96% 0.94% 2.12%
Number of salaries quoted 9 10 26
Median salary £35,500 £22,000 £25,000
Median salary % change year-on-year
+61.36% -12.00%
90% offered a salary of more than £22,700 £21,500 £19,600
10% offered a salary of more than £47,500 £30,600 £32,200
UK excluding London median salary £26,000 £24,500 £24,500
% change year-on-year
+6.12% -
2nd Line Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Essex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
935 1172 1370
As % of all permanent IT jobs located in Essex 96.59% 97.10% 97.09%
Number of salaries quoted 748 942 1142
Median salary £42,500 £40,000 £45,000
Median salary % change year-on-year
+6.25% -11.11%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £65,000 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in Essex

The demand trend of job ads across the Essex region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Essex

2nd Line Support
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Essex region.

2nd Line Support Salary Trend in Essex

2nd Line Support
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Essex region over the 3 months to 24 May 2016.

2nd Line Support Salary Histogram in Essex

2nd Line Support
Job Locations in Essex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Essex region over the 3 months to 24 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Colchester - 5 £35,500 - 2
Chelmsford +10 2 £31,500 +46.51%
Braintree - 1 £47,500 -
Saffron Walden - 1 £24,500 -
2nd Line Support
East of England

2nd Line Support Skill Set
Top 30 Related IT Skills in Essex

For the 6 months to 24 May 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Essex region featuring 2nd Line Support in the job title.

1 10 (58.82%) Windows
2 9 (52.94%) Active Directory
3 8 (47.06%) Microsoft
4 6 (35.29%) VMware
5 5 (29.41%) Finance
5 5 (29.41%) Citrix
5 5 (29.41%) MS Office
5 5 (29.41%) Windows 7
6 4 (23.53%) SAP CO
6 4 (23.53%) SAP
6 4 (23.53%) ITIL
6 4 (23.53%) ABAP
6 4 (23.53%) MS Exchange
6 4 (23.53%) Business Intelligence
6 4 (23.53%) SAP BW
6 4 (23.53%) NetWeaver
6 4 (23.53%) SAP SD
6 4 (23.53%) Law
6 4 (23.53%) SAP FI/CO
6 4 (23.53%) SAP FI
6 4 (23.53%) SAP MM
6 4 (23.53%) SAP PS
6 4 (23.53%) SAP BI
6 4 (23.53%) Office 365
7 3 (17.65%) Windows Server
7 3 (17.65%) Service Delivery
7 3 (17.65%) Legal
7 3 (17.65%) Cisco
7 3 (17.65%) Microsoft Certification
7 3 (17.65%) MS Excel

2nd Line Support Skill Set
Top Related IT Skills in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (23.53%) MS Exchange
1 4 (23.53%) NetWeaver
2 1 (5.88%) Blackberry Enterprise Server
2 1 (5.88%) Exchange Server 2010
Applications
1 5 (29.41%) MS Office
2 3 (17.65%) MS Excel
3 1 (5.88%) MS PowerPoint
Business Applications
1 4 (23.53%) SAP CO
1 4 (23.53%) SAP FI
1 4 (23.53%) SAP FI/CO
1 4 (23.53%) SAP MM
1 4 (23.53%) SAP PS
1 4 (23.53%) SAP SD
Cloud Services
1 4 (23.53%) Office 365
2 2 (11.76%) Microsoft Azure
Communications & Networking
1 3 (17.65%) LAN
1 3 (17.65%) WAN
2 2 (11.76%) Cisco IOS
2 2 (11.76%) DHCP
2 2 (11.76%) DNS
2 2 (11.76%) TCP/IP
3 1 (5.88%) VPN
Database & Business Intelligence
1 4 (23.53%) SAP BI
1 4 (23.53%) SAP BW
General
1 5 (29.41%) Finance
2 4 (23.53%) Law
3 3 (17.65%) Legal
4 2 (11.76%) Telecoms
5 1 (5.88%) Banking
5 1 (5.88%) French Language
Miscellaneous
1 1 (5.88%) Blackberry
1 1 (5.88%) CMDB
1 1 (5.88%) Driving Licence
1 1 (5.88%) Performance Metrics
1 1 (5.88%) Reinsurance
1 1 (5.88%) Smartphone
Operating Systems
1 10 (58.82%) Windows
2 5 (29.41%) Windows 7
3 3 (17.65%) Windows Server
4 2 (11.76%) Windows Server 2003
4 2 (11.76%) Windows Server 2012
4 2 (11.76%) Windows XP
5 1 (5.88%) Windows 8
5 1 (5.88%) Windows Phone
5 1 (5.88%) Windows Vista
Processes & Methodologies
1 4 (23.53%) Business Intelligence
1 4 (23.53%) ITIL
2 3 (17.65%) Logistics
2 3 (17.65%) Service Delivery
3 2 (11.76%) Business Continuity
3 2 (11.76%) Change Control
4 1 (5.88%) Balanced Scorecard
4 1 (5.88%) Capacity Management
4 1 (5.88%) Configuration Management
4 1 (5.88%) CRM
4 1 (5.88%) Incident Management
4 1 (5.88%) ISMS
4 1 (5.88%) ITIL V3
4 1 (5.88%) Line Management
4 1 (5.88%) Performance Monitoring
4 1 (5.88%) Security Patching
4 1 (5.88%) Service Management
4 1 (5.88%) Time Management
Programming Languages
1 4 (23.53%) ABAP
2 2 (11.76%) SQL
3 1 (5.88%) C
Qualifications
1 3 (17.65%) MCP
1 3 (17.65%) Microsoft Certification
2 2 (11.76%) MCSE
2 2 (11.76%) VMware Certified Professional (VCP)
3 1 (5.88%) A+ Certification
3 1 (5.88%) Degree
3 1 (5.88%) Network+ Certification
Quality Assurance & Compliance
1 1 (5.88%) ISO/IEC 27001
1 1 (5.88%) SLA
System Software
1 9 (52.94%) Active Directory
2 3 (17.65%) VMware Infrastructure
3 2 (11.76%) XenApp
4 1 (5.88%) Hyper-V
4 1 (5.88%) Terminal Services
Systems Management
1 1 (5.88%) Backup Exec
1 1 (5.88%) NetBackup
1 1 (5.88%) Symantec Enterprise Vault
Vendors
1 8 (47.06%) Microsoft
2 6 (35.29%) VMware
3 5 (29.41%) Citrix
4 4 (23.53%) SAP
5 3 (17.65%) Cisco
6 2 (11.76%) Apple
7 1 (5.88%) Clearswift
7 1 (5.88%) NetApp
7 1 (5.88%) Progress
7 1 (5.88%) Proofpoint
7 1 (5.88%) Remedy
7 1 (5.88%) Symantec
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Square One Resources
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Salary: £34000 - £37000 per annum + benefits
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