The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Help Desk Support
Rank 83 78 92
Rank change year-on-year
-5 +14
Permanent jobs requiring a Help Desk Support 7 9 3
As % of all permanent IT jobs located in Essex 0.55% 0.82% 0.27%
As % of the Job Titles category 0.61% 0.86% 0.29%
Number of salaries quoted 7 9 3
Average salary £36,500 £32,000 £21,500
Average salary % change year-on-year
+14.06% +48.83%
UK excluding London average salary £21,750 £22,500 £20,500
% change year-on-year
-3.33% +9.75%
Help Desk Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Essex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
1147 1048 1044
As % of all permanent IT jobs located in Essex 90.82% 95.62% 95.52%
Number of salaries quoted 872 859 851
Average salary £39,000 £40,000 £42,500
Average salary % change year-on-year
-2.50% -5.88%
90% offered a salary of more than £22,500 £24,000 £27,500
10% offered a salary of more than £57,500 £54,000 £60,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Help Desk Support
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Essex region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Essex

Help Desk Support
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Essex region.

Help Desk Support Salary Trend in Essex

Help Desk Support
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing Help Desk Support across the Essex region over the 3 months to 2 September 2015.

Help Desk Support Salary Histogram in Essex

Help Desk Support
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the Essex region over the 3 months to 2 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chelmsford - 2 £15,000 -
Colchester -4 1 £18,000 -43.75%
Help Desk Support
East of England

Help Desk Support
Top 15 Related IT Skills in Essex

For the 6 months to 2 September 2015, IT jobs across the Essex region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 8 (88.89%) Windows
2 6 (66.67%) SLA
3 5 (55.56%) ITIL
4 4 (44.44%) Mentoring
5 2 (22.22%) Data Centre
5 2 (22.22%) Firewall
5 2 (22.22%) Active Directory
6 1 (11.11%) MS Office
6 1 (11.11%) MS Excel
6 1 (11.11%) VPN
6 1 (11.11%) Incident Management
6 1 (11.11%) Problem Management
6 1 (11.11%) Change Control
6 1 (11.11%) Line Management
6 1 (11.11%) Law

Help Desk Support
Top Related IT Skills in Essex by Category

For the 6 months to 2 September 2015, IT jobs across the Essex region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Applications
1 1 (11.11%) MS Office
1 1 (11.11%) MS Excel
Communications & Networking
1 2 (22.22%) Firewall
2 1 (11.11%) VPN
General
1 1 (11.11%) Law
Miscellaneous
1 2 (22.22%) Data Centre
Operating Systems
1 8 (88.89%) Windows
Processes & Methodologies
1 5 (55.56%) ITIL
2 4 (44.44%) Mentoring
3 1 (11.11%) Incident Management
3 1 (11.11%) Problem Management
3 1 (11.11%) Change Control
3 1 (11.11%) Line Management
Quality Assurance & Compliance
1 6 (66.67%) SLA
System Software
1 2 (22.22%) Active Directory