The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 79 87 79
Rank change year-on-year
+8 -8
Permanent jobs requiring a Help Desk Support 8 5 6
As % of all permanent IT jobs located in Essex 0.73% 0.45% 0.62%
As % of the Job Titles category 0.77% 0.47% 0.64%
Number of salaries quoted 8 5 3
Average salary £32,000 £21,000 £19,000
Average salary % change year-on-year
+52.38% +10.52%
UK excluding London average salary £22,500 £20,500 £20,000
% change year-on-year
+9.75% +2.50%
Help Desk Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Essex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
1041 1059 938
As % of all permanent IT jobs located in Essex 94.98% 96.01% 97.00%
Number of salaries quoted 834 849 813
Average salary £40,000 £42,500 £35,000
Average salary % change year-on-year
-5.88% +21.42%
90% offered a salary of more than £24,500 £27,500 £22,500
10% offered a salary of more than £60,000 £55,000 £54,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Support
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Essex region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Essex

Help Desk Support
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Essex region.

Help Desk Support Salary Trend in Essex

Help Desk Support
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the Essex region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Colchester - 6 £32,000 - 1
Help Desk Support
East of England

Help Desk Support
Top 30 Related IT Skills in Essex

For the 6 months to 19 September 2014, IT jobs across the Essex region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 17 (85.00%) Active Directory
2 14 (70.00%) MS Exchange
2 14 (70.00%) MS Excel
3 13 (65.00%) MS Office
3 13 (65.00%) ITIL
3 13 (65.00%) Exchange Server 2007
4 12 (60.00%) Problem Management
4 12 (60.00%) Change Control
4 12 (60.00%) Incident Management
4 12 (60.00%) VoIP
4 12 (60.00%) Citrix
5 8 (40.00%) Microsoft
6 6 (30.00%) Windows
7 4 (20.00%) Windows XP
8 3 (15.00%) LANDesk
9 2 (10.00%) Windows Server 2008
9 2 (10.00%) Windows 7
9 2 (10.00%) Windows Server 2003
9 2 (10.00%) Exchange Server 2003
10 1 (5.00%) Service Delivery
10 1 (5.00%) Firewall
10 1 (5.00%) Legal
10 1 (5.00%) Migration
10 1 (5.00%) WorkSite
10 1 (5.00%) Document Management
10 1 (5.00%) MCITP
10 1 (5.00%) Blackberry
10 1 (5.00%) Blackberry Enterprise Server
10 1 (5.00%) Microsoft Certification
10 1 (5.00%) SLA

Help Desk Support
Top Related IT Skills in Essex by Category

For the 6 months to 19 September 2014, IT jobs across the Essex region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (70.00%) MS Exchange
2 13 (65.00%) Exchange Server 2007
3 2 (10.00%) Exchange Server 2003
4 1 (5.00%) WorkSite
4 1 (5.00%) Blackberry Enterprise Server
4 1 (5.00%) Exchange Server 2010
4 1 (5.00%) Exchange Server 2013
4 1 (5.00%) SharePoint
Applications
1 14 (70.00%) MS Excel
2 13 (65.00%) MS Office
Cloud Services
1 1 (5.00%) Office 365
Communications & Networking
1 12 (60.00%) VoIP
2 1 (5.00%) Firewall
General
1 1 (5.00%) Legal
Miscellaneous
1 1 (5.00%) Blackberry
1 1 (5.00%) Analytical Skills
Operating Systems
1 6 (30.00%) Windows
2 4 (20.00%) Windows XP
3 2 (10.00%) Windows Server 2003
3 2 (10.00%) Windows Server 2008
3 2 (10.00%) Windows 7
4 1 (5.00%) Windows Server 2012
Processes & Methodologies
1 13 (65.00%) ITIL
2 12 (60.00%) Incident Management
2 12 (60.00%) Problem Management
2 12 (60.00%) Change Control
3 1 (5.00%) Service Delivery
3 1 (5.00%) Migration
3 1 (5.00%) Document Management
Programming Languages
1 1 (5.00%) SQL
Qualifications
1 1 (5.00%) MCP
1 1 (5.00%) MCSE
1 1 (5.00%) MCSA
1 1 (5.00%) Microsoft Certification
1 1 (5.00%) MCITP
Quality Assurance & Compliance
1 1 (5.00%) SLA
System Software
1 17 (85.00%) Active Directory
2 1 (5.00%) Hyper-V
Vendors
1 12 (60.00%) Citrix
2 8 (40.00%) Microsoft
3 3 (15.00%) LANDesk
4 1 (5.00%) SonicWALL
4 1 (5.00%) Barracuda Networks
Colchester
Recruitment Genius
Salary: £20000 - £25000 per annum
Posted: 24 days ago