The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Help Desk Support
Rank - 91 80
Permanent jobs requiring a Help Desk Support 0 8 3
As % of all permanent IT jobs located in Essex - 0.64% 0.32%
As % of the Job Titles category - 0.67% 0.34%
Number of salaries quoted 0 8 3
Average salary - £15,750 £32,000
Average salary % change year-on-year
- -50.78%
UK excluding London average salary £22,000 £21,500 £21,000
% change year-on-year
+2.32% +2.38%
Help Desk Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Essex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
1197 1188 887
As % of all permanent IT jobs located in Essex 95.91% 95.50% 95.89%
Number of salaries quoted 965 947 771
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £23,500 £27,000 £27,000
10% offered a salary of more than £62,500 £59,755 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Support
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Essex region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Essex

Help Desk Support
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Essex region.

Help Desk Support Salary Trend in Essex

Help Desk Support
Top 12 Related IT Skills in Essex

For the 6 months to 27 March 2015, IT jobs across the Essex region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 3 (100.00%) Active Directory
2 2 (66.67%) Citrix
2 2 (66.67%) Incident Management
2 2 (66.67%) Problem Management
2 2 (66.67%) Exchange Server 2007
2 2 (66.67%) Change Control
2 2 (66.67%) MS Office
2 2 (66.67%) ITIL
2 2 (66.67%) MS Excel
2 2 (66.67%) MS Exchange
2 2 (66.67%) VoIP
3 1 (33.33%) TCP/IP

Help Desk Support
Top Related IT Skills in Essex by Category

For the 6 months to 27 March 2015, IT jobs across the Essex region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (66.67%) MS Exchange
1 2 (66.67%) Exchange Server 2007
Applications
1 2 (66.67%) MS Office
1 2 (66.67%) MS Excel
Communications & Networking
1 2 (66.67%) VoIP
2 1 (33.33%) TCP/IP
Processes & Methodologies
1 2 (66.67%) ITIL
1 2 (66.67%) Incident Management
1 2 (66.67%) Problem Management
1 2 (66.67%) Change Control
System Software
1 3 (100.00%) Active Directory
Vendors
1 2 (66.67%) Citrix
Colchester
Recruitment Genius
Salary: £22000 - £28000 per annum
Posted: 3 days ago
Essex
Ashdown IT
Salary: £25000 per annum
Posted: 4 days ago