The first table below looks at the demand for the Help Desk Support role in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 20 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Essex region.

Location
3 months to
20 Jun 2013
Same period 2012 Same period 2011
Help Desk Support
Rank 90 104 96
Rank change year-on-year
+14 -8
Permanent jobs requiring a Help Desk Support 2 4 11
As % of all permanent IT jobs located in Essex 0.187% 0.315% 0.859%
As % of the Job Titles category 0.193% 0.324% 0.902%
Number of salaries quoted 2 3 9
Average salary £18,750 £19,000 £22,000
Average salary % change year-on-year
-1.31% -13.63%
90% offered a salary of more than £16,550 £18,600 £18,800
10% offered a salary of more than £20,950 £23,000 £30,000
UK excluding London average salary £21,250 £20,000 £20,500
% change year-on-year
+6.25% -2.43%
All Job Titles
Essex
Permanent IT job ads with a match in the
Job Titles category
1038 1236 1219
As % of all permanent IT jobs located in Essex 97.10% 97.25% 95.23%
Number of salaries quoted 897 1070 1015
Average salary £40,000 £37,500 £39,000
Average salary % change year-on-year
+6.66% -3.84%
90% offered a salary of more than £27,500 £24,000 £24,000
10% offered a salary of more than £55,000 £55,000 £50,000
UK excluding London average salary £38,000 £38,500 £37,500
% change year-on-year
-1.29% +2.66%
Help Desk Support
East of England

Help Desk Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support across the Essex region as a proportion of the total demand within the Job Titles category.

Essex Help Desk Support Jobs Demand Trend

Help Desk Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Essex region.

Essex Help Desk Support Salary Trend

Help Desk Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the Essex region over the 3 months to 20 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Colchester +11 1 £16,000 -13.51%
Manningtree - 1 £21,500 -
Help Desk Support
East of England

Help Desk Support
Top 30 Related IT Skills

For the 6 months to 20 June 2013, IT jobs across the Essex region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 4 (80.00%) Exchange Server 2007
1 4 (80.00%) MS Exchange
1 4 (80.00%) MS Excel
1 4 (80.00%) Active Directory
2 3 (60.00%) Citrix
2 3 (60.00%) VoIP
2 3 (60.00%) MS Office
2 3 (60.00%) ITIL
2 3 (60.00%) Incident Management
2 3 (60.00%) Change Control
2 3 (60.00%) Problem Management
3 2 (40.00%) Microsoft Certification
3 2 (40.00%) Microsoft
4 1 (20.00%) SQL Server
4 1 (20.00%) Windows XP
4 1 (20.00%) Apple
4 1 (20.00%) MCP
4 1 (20.00%) Windows
4 1 (20.00%) MCSE
4 1 (20.00%) MCSA
4 1 (20.00%) DHCP
4 1 (20.00%) TCP/IP
4 1 (20.00%) DNS
4 1 (20.00%) SQL Server Reporting Services
4 1 (20.00%) MCITP
4 1 (20.00%) Exchange Server 2003
4 1 (20.00%) Data Protection Act
4 1 (20.00%) Silverlight
4 1 (20.00%) Data Protection
4 1 (20.00%) Mac OS

Help Desk Support
Top Related IT Skills by Category

For the 6 months to 20 June 2013, IT jobs across the Essex region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (20.00%) Silverlight
Application Platforms
1 4 (80.00%) Exchange Server 2007
1 4 (80.00%) MS Exchange
2 1 (20.00%) Exchange Server 2003
2 1 (20.00%) Exchange Server 2010
Applications
1 4 (80.00%) MS Excel
2 3 (60.00%) MS Office
Communications & Networking
1 3 (60.00%) VoIP
2 1 (20.00%) DHCP
2 1 (20.00%) TCP/IP
2 1 (20.00%) DNS
2 1 (20.00%) Firewall
Database & Business Intelligence
1 1 (20.00%) SQL Server
1 1 (20.00%) SQL Server Reporting Services
Miscellaneous
1 1 (20.00%) Data Protection Act
Operating Systems
1 1 (20.00%) Windows XP
1 1 (20.00%) Windows
1 1 (20.00%) Mac OS
1 1 (20.00%) Windows 8
Processes & Methodologies
1 3 (60.00%) ITIL
1 3 (60.00%) Incident Management
1 3 (60.00%) Change Control
1 3 (60.00%) Problem Management
2 1 (20.00%) Data Protection
Qualifications
1 2 (40.00%) Microsoft Certification
2 1 (20.00%) MCP
2 1 (20.00%) MCSE
2 1 (20.00%) MCSA
2 1 (20.00%) MCITP
System Software
1 4 (80.00%) Active Directory
Vendors
1 3 (60.00%) Citrix
2 2 (40.00%) Microsoft
3 1 (20.00%) Apple
View Help Desk Support jobs Nationwide