The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 100 91 82
Rank change year-on-year
-9 -9
Permanent jobs requiring a Help Desk Support 3 3 2
As % of all permanent IT jobs located in Essex 0.21% 0.28% 0.23%
As % of the Job Titles category 0.22% 0.29% 0.23%
Number of salaries quoted 3 3 2
Average salary £32,000 £22,500 £26,500
Average salary % change year-on-year
+42.22% -15.09%
90% offered a salary of more than £23,200 £20,500 £22,900
10% offered a salary of more than £34,400 £22,500 £30,100
UK excluding London average salary £21,500 £21,500 £20,500
% change year-on-year
- +4.87%
Help Desk Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Essex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
1343 1033 852
As % of all permanent IT jobs located in Essex 95.05% 95.12% 97.71%
Number of salaries quoted 1072 783 741
Average salary £42,500 £45,000 £40,000
Average salary % change year-on-year
-5.55% +12.50%
90% offered a salary of more than £26,000 £26,367 £25,500
10% offered a salary of more than £62,500 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Support
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Essex region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Essex

Help Desk Support
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Essex region.

Help Desk Support Salary Trend in Essex

Help Desk Support
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing Help Desk Support across the Essex region over the 3 months to 19 December 2014.

Help Desk Support Salary Histogram in Essex

Help Desk Support
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the Essex region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Colchester - 2 £33,500 -
Help Desk Support
East of England

Help Desk Support
Top 28 Related IT Skills in Essex

For the 6 months to 19 December 2014, IT jobs across the Essex region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 10 (90.91%) Active Directory
2 9 (81.82%) MS Exchange
2 9 (81.82%) MS Excel
3 8 (72.73%) Exchange Server 2007
3 8 (72.73%) MS Office
3 8 (72.73%) Incident Management
3 8 (72.73%) Problem Management
3 8 (72.73%) Change Control
3 8 (72.73%) Citrix
3 8 (72.73%) ITIL
3 8 (72.73%) VoIP
4 2 (18.18%) Windows
4 2 (18.18%) Microsoft
5 1 (9.09%) Blackberry
5 1 (9.09%) Blackberry Enterprise Server
5 1 (9.09%) Exchange Server 2003
5 1 (9.09%) WorkSite
5 1 (9.09%) Legal
5 1 (9.09%) Office 365
5 1 (9.09%) Windows Server 2003
5 1 (9.09%) Windows Server 2008
5 1 (9.09%) Windows 7
5 1 (9.09%) SQL
5 1 (9.09%) TCP/IP
5 1 (9.09%) Firewall
5 1 (9.09%) SharePoint
5 1 (9.09%) Migration
5 1 (9.09%) Document Management

Help Desk Support
Top Related IT Skills in Essex by Category

For the 6 months to 19 December 2014, IT jobs across the Essex region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (81.82%) MS Exchange
2 8 (72.73%) Exchange Server 2007
3 1 (9.09%) SharePoint
3 1 (9.09%) Blackberry Enterprise Server
3 1 (9.09%) Exchange Server 2003
3 1 (9.09%) WorkSite
Applications
1 9 (81.82%) MS Excel
2 8 (72.73%) MS Office
Cloud Services
1 1 (9.09%) Office 365
Communications & Networking
1 8 (72.73%) VoIP
2 1 (9.09%) TCP/IP
2 1 (9.09%) Firewall
General
1 1 (9.09%) Legal
Miscellaneous
1 1 (9.09%) Blackberry
Operating Systems
1 2 (18.18%) Windows
2 1 (9.09%) Windows Server 2003
2 1 (9.09%) Windows Server 2008
2 1 (9.09%) Windows 7
Processes & Methodologies
1 8 (72.73%) ITIL
1 8 (72.73%) Incident Management
1 8 (72.73%) Problem Management
1 8 (72.73%) Change Control
2 1 (9.09%) Migration
2 1 (9.09%) Document Management
Programming Languages
1 1 (9.09%) SQL
System Software
1 10 (90.91%) Active Directory
Vendors
1 8 (72.73%) Citrix
2 2 (18.18%) Microsoft