The statistics below represent IT jobs advertised across the Essex region that had Help Desk Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 June 2016 with a comparison to same period over 2 years.

3 months to
30 Jun 2016
Same period 2015 Same period 2014
Help Desk Support
Rank 92 98 88
Rank change year-on-year
+6 -10
Permanent jobs requiring a Help Desk Support 2 7 21
As % of all permanent IT jobs located in Essex 0.20% 0.55% 1.56%
As % of the Job Titles category 0.21% 0.57% 1.61%
Number of salaries quoted 2 7 17
Median salary £21,250 £24,000 £20,000
Median salary % change year-on-year
-11.45% +20.00%
90% offered a salary of more than £19,050 £21,400 £15,500
10% offered a salary of more than £23,450 £34,400 £32,000
UK excluding London median salary £22,000 £22,500 £22,500
% change year-on-year
-2.22% -
Help Desk Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Essex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
956 1222 1308
As % of all permanent IT jobs located in Essex 94.47% 96.37% 96.89%
Number of salaries quoted 773 945 1107
Median salary £42,500 £39,000 £43,500
Median salary % change year-on-year
+8.97% -10.34%
90% offered a salary of more than £25,000 £25,000 £25,400
10% offered a salary of more than £62,500 £62,500 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Support
Jobs Demand Trend in Essex

The demand trend of job ads across the Essex region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in Essex

Help Desk Support
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Essex region.

Help Desk Support Salary Trend in Essex

Help Desk Support
Job Locations in Essex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the Essex region over the 3 months to 30 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chelmsford - 1 £18,500 -
Chigwell - 1 £24,000 - 1
Help Desk Support
East of England

Help Desk Support Skill Set
Top 30 Related IT Skills in Essex

For the 6 months to 30 June 2016, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Essex region featuring Help Desk Support in the job title.

1 9 (75.00%) Windows
2 8 (66.67%) Microsoft
3 7 (58.33%) Active Directory
4 6 (50.00%) Citrix
5 5 (41.67%) MS Excel
5 5 (41.67%) ITIL
6 4 (33.33%) MS Office
6 4 (33.33%) SLA
7 3 (25.00%) Cisco
7 3 (25.00%) CCNA
7 3 (25.00%) MS Exchange
7 3 (25.00%) Progress
7 3 (25.00%) WAN
7 3 (25.00%) HND
7 3 (25.00%) MCSE
7 3 (25.00%) Cisco Certification
7 3 (25.00%) Microsoft Certification
7 3 (25.00%) Degree
7 3 (25.00%) Computer Science
7 3 (25.00%) VMware
7 3 (25.00%) Logistics
7 3 (25.00%) VMware Infrastructure
7 3 (25.00%) Windows Server
8 2 (16.67%) Windows 7
8 2 (16.67%) CMDB
8 2 (16.67%) Windows 8
8 2 (16.67%) Terminal Services
9 1 (8.33%) Firewall
9 1 (8.33%) Handset
9 1 (8.33%) Blackberry

Help Desk Support Skill Set
Top Related IT Skills in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (25.00%) MS Exchange
2 1 (8.33%) Blackberry Enterprise Server
2 1 (8.33%) Exchange Server 2010
2 1 (8.33%) Exchange Server 2013
2 1 (8.33%) SharePoint
Applications
1 5 (41.67%) MS Excel
2 4 (33.33%) MS Office
Cloud Services
1 1 (8.33%) Office 365
Communications & Networking
1 3 (25.00%) WAN
2 1 (8.33%) DHCP
2 1 (8.33%) DNS
2 1 (8.33%) Firewall
2 1 (8.33%) TCP/IP
Miscellaneous
1 3 (25.00%) Computer Science
2 2 (16.67%) CMDB
3 1 (8.33%) Blackberry
3 1 (8.33%) Data Centre
3 1 (8.33%) Handset
Operating Systems
1 9 (75.00%) Windows
2 3 (25.00%) Windows Server
3 2 (16.67%) Windows 7
3 2 (16.67%) Windows 8
4 1 (8.33%) Mac OS
4 1 (8.33%) Windows Phone
Processes & Methodologies
1 5 (41.67%) ITIL
2 3 (25.00%) Logistics
Qualifications
1 3 (25.00%) CCNA
1 3 (25.00%) Cisco Certification
1 3 (25.00%) Degree
1 3 (25.00%) HND
1 3 (25.00%) MCSE
1 3 (25.00%) Microsoft Certification
2 1 (8.33%) MCP
Quality Assurance & Compliance
1 4 (33.33%) SLA
System Software
1 7 (58.33%) Active Directory
2 3 (25.00%) VMware Infrastructure
3 2 (16.67%) Terminal Services
4 1 (8.33%) Hyper-V
4 1 (8.33%) XenApp
Vendors
1 8 (66.67%) Microsoft
2 6 (50.00%) Citrix
3 3 (25.00%) Cisco
3 3 (25.00%) Progress
3 3 (25.00%) VMware
4 1 (8.33%) Apple
4 1 (8.33%) Mitel
4 1 (8.33%) Red Box
Chigwell, Essex
ARC IT Recruitment Ltd
Salary: £24,000 + Bonus and Benefits
Posted: 6 days ago