The table below looks at the statistics for the IT Support role in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
IT Support
Rank 72 76 72
Rank change year-on-year
+4 -4
Permanent jobs requiring an IT Support 15 16 13
As % of all permanent IT jobs located in Essex 1.37% 1.45% 1.34%
As % of the Job Titles category 1.44% 1.51% 1.39%
Number of salaries quoted 15 13 11
Average salary £25,500 £25,000 £21,000
Average salary % change year-on-year
+2.00% +19.04%
90% offered a salary of more than £20,000 £22,000 £18,500
10% offered a salary of more than £30,000 £49,000 £31,500
UK excluding London average salary £25,000 £23,500 £26,000
% change year-on-year
+6.38% -9.61%
IT Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Essex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
1041 1059 938
As % of all permanent IT jobs located in Essex 94.98% 96.01% 97.00%
Number of salaries quoted 834 849 813
Average salary £40,000 £42,500 £35,000
Average salary % change year-on-year
-5.88% +21.42%
90% offered a salary of more than £24,500 £27,500 £22,500
10% offered a salary of more than £60,000 £55,000 £54,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Essex region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Essex

IT Support
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Essex region.

IT Support Salary Trend in Essex

IT Support
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing IT Support across the Essex region over the 3 months to 19 September 2014.

IT Support Salary Histogram in Essex

IT Support
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Essex region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Brentwood +6 6 £20,000 -55.55%
Basildon - 3 £30,000 - 1
Colchester - 2 £26,000 - 1
IT Support
East of England

IT Support
Top 30 Related IT Skills in Essex

For the 6 months to 19 September 2014, IT jobs across the Essex region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 32 (86.49%) Windows
2 23 (62.16%) Active Directory
3 13 (35.14%) Windows XP
4 11 (29.73%) Windows 7
5 10 (27.03%) MS Office
5 10 (27.03%) Microsoft
6 9 (24.32%) Windows Server 2008
7 8 (21.62%) Windows Server 2003
7 8 (21.62%) MS Excel
8 7 (18.92%) MS Exchange
8 7 (18.92%) SQL Server
8 7 (18.92%) Cisco
8 7 (18.92%) Citrix
9 6 (16.22%) Firewall
10 5 (13.51%) Finance
10 5 (13.51%) VMware
10 5 (13.51%) Incident Management
10 5 (13.51%) Microsoft Certification
10 5 (13.51%) Hyper-V
11 4 (10.81%) VMware Infrastructure
11 4 (10.81%) Exchange Server 2007
11 4 (10.81%) Blackberry
11 4 (10.81%) SQL
11 4 (10.81%) Linux
11 4 (10.81%) MCSE
11 4 (10.81%) Document Management
12 3 (8.11%) Terminal Services
12 3 (8.11%) Telecoms
12 3 (8.11%) T-SQL
12 3 (8.11%) ERP

IT Support
Top Related IT Skills in Essex by Category

For the 6 months to 19 September 2014, IT jobs across the Essex region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (18.92%) MS Exchange
2 4 (10.81%) Exchange Server 2007
3 1 (2.70%) Exchange Server 2013
3 1 (2.70%) Exchange Server 2003
3 1 (2.70%) IIS
Applications
1 10 (27.03%) MS Office
2 8 (21.62%) MS Excel
Business Applications
1 3 (8.11%) SAP Business One
Cloud Services
1 1 (2.70%) Office 365
Communications & Networking
1 6 (16.22%) Firewall
2 1 (2.70%) Wi-Fi
2 1 (2.70%) Cisco IOS
2 1 (2.70%) ADSL
2 1 (2.70%) VoIP
2 1 (2.70%) DHCP
2 1 (2.70%) TCP/IP
2 1 (2.70%) DNS
2 1 (2.70%) Internet
Database & Business Intelligence
1 7 (18.92%) SQL Server
2 3 (8.11%) SQL Server 2008
General
1 5 (13.51%) Finance
2 3 (8.11%) Telecoms
3 1 (2.70%) Marketing
Miscellaneous
1 4 (10.81%) Blackberry
2 3 (8.11%) Analytical Skills
Operating Systems
1 32 (86.49%) Windows
2 13 (35.14%) Windows XP
3 11 (29.73%) Windows 7
4 9 (24.32%) Windows Server 2008
5 8 (21.62%) Windows Server 2003
6 4 (10.81%) Linux
7 3 (8.11%) Windows Server 2012
8 2 (5.41%) Windows Vista
8 2 (5.41%) Windows 8
9 1 (2.70%) Android
9 1 (2.70%) Mac OS X
Processes & Methodologies
1 5 (13.51%) Incident Management
2 4 (10.81%) Document Management
3 3 (8.11%) ERP
3 3 (8.11%) Continuous Improvement
4 2 (5.41%) Service Desk Management
4 2 (5.41%) Service Delivery
4 2 (5.41%) ITIL
4 2 (5.41%) Time Management
5 1 (2.70%) Change Management
5 1 (2.70%) Project Management
5 1 (2.70%) People Management
Programming Languages
1 4 (10.81%) SQL
2 3 (8.11%) T-SQL
Qualifications
1 5 (13.51%) Microsoft Certification
2 4 (10.81%) MCSE
3 3 (8.11%) MCP
4 2 (5.41%) MCSA
4 2 (5.41%) MCITP
4 2 (5.41%) Degree
Quality Assurance & Compliance
1 2 (5.41%) SLA
System Software
1 23 (62.16%) Active Directory
2 5 (13.51%) Hyper-V
3 4 (10.81%) VMware Infrastructure
4 3 (8.11%) Terminal Services
5 1 (2.70%) VMware ESX
5 1 (2.70%) Microsoft Virtual Server
Systems Management
1 2 (5.41%) Backup Exec
Vendors
1 10 (27.03%) Microsoft
2 7 (18.92%) Citrix
2 7 (18.92%) Cisco
3 5 (13.51%) VMware
4 3 (8.11%) SAP
4 3 (8.11%) Polycom
4 3 (8.11%) IPFX
5 2 (5.41%) Pegasus
6 1 (2.70%) Symantec
6 1 (2.70%) Sophos
6 1 (2.70%) WatchGuard
6 1 (2.70%) GFI Software
Basildon, Essex
Senitor Associates
Salary: £16000 - £20000 per annum + benefits
Posted: 2 days ago
Colchester, Essex
Information Technology Services
Salary: £23k - 29k per year
Posted: 4 days ago