The table below looks at the statistics for the IT Support role in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
IT Support
Rank 61 66 65
Rank change year-on-year
+5 -1
Permanent jobs requiring an IT Support 44 35 21
As % of all permanent IT jobs located in Essex 3.70% 2.75% 2.10%
As % of the Job Titles category 3.83% 2.84% 2.17%
Number of salaries quoted 39 32 15
Average salary £26,500 £26,750 £24,500
Average salary % change year-on-year
-0.93% +9.18%
90% offered a salary of more than £20,500 £20,000 £19,800
10% offered a salary of more than £35,000 £40,000 £28,000
UK excluding London average salary £25,000 £25,000 £25,000
IT Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Essex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
1150 1231 968
As % of all permanent IT jobs located in Essex 96.64% 96.55% 96.90%
Number of salaries quoted 878 994 735
Average salary £42,500 £40,000 £42,500
Average salary % change year-on-year
+6.25% -5.88%
90% offered a salary of more than £23,000 £25,000 £25,000
10% offered a salary of more than £65,000 £55,000 £60,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

IT Support
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Essex region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Essex

IT Support
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Essex region.

IT Support Salary Trend in Essex

IT Support
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing IT Support across the Essex region over the 3 months to 12 February 2016.

IT Support Salary Histogram in Essex

IT Support
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Essex region over the 3 months to 12 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Colchester -5 17 £32,500 +25.00%
Brentwood +4 4 £19,050 -30.72%
Chelmsford +1 4 £42,500 +80.85%
Billericay - 2 £18,000 -
Epping - 2 £28,000 -
IT Support
East of England

IT Support
Top 30 Related IT Skills in Essex

For the 6 months to 12 February 2016, IT jobs across the Essex region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 46 (56.10%) MS Office
2 44 (53.66%) Windows
3 41 (50.00%) Microsoft
4 39 (47.56%) Active Directory
5 29 (35.37%) MS Exchange
6 26 (31.71%) ITIL
6 26 (31.71%) Windows 7
7 24 (29.27%) Degree
8 22 (26.83%) Windows Server
9 21 (25.61%) Finance
10 20 (24.39%) Exchange Server 2010
11 19 (23.17%) SQL
12 18 (21.95%) Hyper-V
12 18 (21.95%) Windows Server 2008
13 17 (20.73%) Exchange Server 2013
13 17 (20.73%) Microsoft Certification
14 15 (18.29%) Windows XP
14 15 (18.29%) Office 365
14 15 (18.29%) Windows Server 2012
15 14 (17.07%) MS Excel
15 14 (17.07%) TCP/IP
15 14 (17.07%) SQL Server
16 13 (15.85%) Exchange Server 2007
17 12 (14.63%) Windows 8
17 12 (14.63%) VPN
17 12 (14.63%) Cisco
18 11 (13.41%) DNS
18 11 (13.41%) Analytical Skills
19 10 (12.20%) Draytek
19 10 (12.20%) Exchange Server 2003

IT Support
Top Related IT Skills in Essex by Category

For the 6 months to 12 February 2016, IT jobs across the Essex region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 29 (35.37%) MS Exchange
2 20 (24.39%) Exchange Server 2010
3 17 (20.73%) Exchange Server 2013
4 13 (15.85%) Exchange Server 2007
5 10 (12.20%) Blackberry Enterprise Server
5 10 (12.20%) Exchange Server 2003
Applications
1 46 (56.10%) MS Office
2 14 (17.07%) MS Excel
3 1 (1.22%) Photoshop
Business Applications
1 1 (1.22%) Dynamics GP
Cloud Services
1 15 (18.29%) Office 365
2 3 (3.66%) Microsoft Azure
Communications & Networking
1 14 (17.07%) TCP/IP
2 12 (14.63%) VPN
3 11 (13.41%) DNS
4 10 (12.20%) DHCP
4 10 (12.20%) Firewall
5 8 (9.76%) VoIP
6 7 (8.54%) Skype
6 7 (8.54%) Wireless
7 6 (7.32%) DMZ
7 6 (7.32%) IMAP
7 6 (7.32%) SMTP
7 6 (7.32%) VLAN
8 4 (4.88%) ADSL
8 4 (4.88%) VDSL
9 3 (3.66%) NAS
9 3 (3.66%) PBX
9 3 (3.66%) RFID
9 3 (3.66%) SAN
9 3 (3.66%) Wi-Fi
10 2 (2.44%) Internet
Database & Business Intelligence
1 14 (17.07%) SQL Server
2 1 (1.22%) Crystal Reports
2 1 (1.22%) MySQL
2 1 (1.22%) SQL Server 2005
2 1 (1.22%) SQL Server 2008
General
1 21 (25.61%) Finance
2 10 (12.20%) Banking
3 9 (10.98%) Law
3 9 (10.98%) Legal
4 3 (3.66%) Telecoms
5 1 (1.22%) Automotive
5 1 (1.22%) Manufacturing
5 1 (1.22%) Marketing
5 1 (1.22%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 6 (7.32%) MAPI
2 2 (2.44%) XML
2 2 (2.44%) XML Messaging
3 1 (1.22%) .NET
Miscellaneous
1 11 (13.41%) Analytical Skills
2 9 (10.98%) Replication
3 7 (8.54%) Blackberry
4 6 (7.32%) Computer Science
4 6 (7.32%) iPhone
4 6 (7.32%) PDA
5 4 (4.88%) Driving Licence
5 4 (4.88%) Smartphone
6 3 (3.66%) CCTV
6 3 (3.66%) Fat Client
6 3 (3.66%) Thin Client
7 1 (1.22%) Data Protection Act
7 1 (1.22%) Wiki
Operating Systems
1 44 (53.66%) Windows
2 26 (31.71%) Windows 7
3 22 (26.83%) Windows Server
4 18 (21.95%) Windows Server 2008
5 15 (18.29%) Windows Server 2012
5 15 (18.29%) Windows XP
6 12 (14.63%) Windows 8
7 10 (12.20%) Windows Server 2003
8 9 (10.98%) Windows 10
9 8 (9.76%) Linux
10 6 (7.32%) Android
10 6 (7.32%) Windows Vista
11 4 (4.88%) Mac OS
Processes & Methodologies
1 26 (31.71%) ITIL
2 8 (9.76%) Time Management
3 7 (8.54%) CRM
3 7 (8.54%) Data Analysis
3 7 (8.54%) Project Management
4 6 (7.32%) Database Mirroring
4 6 (7.32%) Migration
4 6 (7.32%) Problem Management
5 5 (6.10%) Service Delivery
6 4 (4.88%) Asset Management
7 3 (3.66%) Practice Management
7 3 (3.66%) PRINCE2
7 3 (3.66%) Supplier Management
8 2 (2.44%) Defect Management
8 2 (2.44%) ITIL V3
8 2 (2.44%) SDLC
8 2 (2.44%) Test Management
9 1 (1.22%) Cash Management
9 1 (1.22%) High Availability
9 1 (1.22%) Network Management
Programming Languages
1 19 (23.17%) SQL
2 6 (7.32%) C
3 4 (4.88%) PowerShell
4 3 (3.66%) Shell Script
4 3 (3.66%) VB
5 1 (1.22%) VB.NET
Qualifications
1 24 (29.27%) Degree
2 17 (20.73%) Microsoft Certification
3 10 (12.20%) MCSA
4 7 (8.54%) MCP
5 4 (4.88%) ITIL Certification
5 4 (4.88%) MCITP
5 4 (4.88%) MCSE
6 1 (1.22%) A+ Certification
Quality Assurance & Compliance
1 9 (10.98%) SLA
2 1 (1.22%) ISO 9000
System Software
1 39 (47.56%) Active Directory
2 18 (21.95%) Hyper-V
3 7 (8.54%) VMware Infrastructure
4 4 (4.88%) XenServer
5 3 (3.66%) NFS
5 3 (3.66%) VMware ESXi
Systems Management
1 6 (7.32%) Backup Exec
2 3 (3.66%) SCCM
3 1 (1.22%) WSUS
Vendors
1 41 (50.00%) Microsoft
2 12 (14.63%) Cisco
3 10 (12.20%) Draytek
4 7 (8.54%) Citrix
4 7 (8.54%) VMware
5 6 (7.32%) Apple
6 4 (4.88%) AVG
6 4 (4.88%) Sophos
7 3 (3.66%) Veeam
8 2 (2.44%) Oracle
9 1 (1.22%) Altiris
9 1 (1.22%) Aruba
9 1 (1.22%) Avaya
9 1 (1.22%) CODA
9 1 (1.22%) Cognos
9 1 (1.22%) Infoblox
9 1 (1.22%) Juniper
9 1 (1.22%) NetApp
9 1 (1.22%) Salesforce.com
9 1 (1.22%) SAP