The table below looks at the statistics for ITSM skills in IT jobs advertised for the Essex region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 24 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
24 May 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 83 93 86
Rank change year-on-year
+10 -7
Permanent jobs citing ITSM 16 10 29
As % of all permanent IT jobs located in Essex 1.65% 0.83% 2.06%
As % of the Processes & Methodologies category 2.01% 0.95% 2.61%
Number of salaries quoted 7 9 28
Median salary £55,000 £50,000 £55,000
Median salary % change year-on-year
+10.00% -9.09%
90% offered a salary of more than £40,900 £28,300 £45,000
10% offered a salary of more than £62,900 £51,500 £60,000
UK excluding London median salary £43,500 £45,000 £50,000
% change year-on-year
-3.33% -10.00%
ITSM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Essex region.

Processes & Methodologies Category
Essex
Permanent IT job ads with a match in the
Processes & Methodologies category
796 1058 1111
As % of all permanent IT jobs located in Essex 82.23% 87.66% 78.74%
Number of salaries quoted 619 839 920
Median salary £45,000 £45,000 £50,000
Median salary % change year-on-year
- -10.00%
90% offered a salary of more than £27,500 £30,000 £35,000
10% offered a salary of more than £67,500 £70,000 £65,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in Essex

The demand trend of job ads across the Essex region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Essex

ITSM
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Essex region.

ITSM Salary Trend in Essex

ITSM
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing ITSM across the Essex region over the 3 months to 24 May 2016.

ITSM Salary Histogram in Essex

ITSM
Job Locations in Essex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Essex region over the 3 months to 24 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Brentwood - 4 - -
Chelmsford +6 2 £61,500 +115.78% 1
Colchester - 2 £55,000 -
Witham - 2 £41,500 -
Rayleigh - 1 £40,000 -
Saffron Walden - 1 £42,500 -
ITSM
East of England

ITSM
Top 30 Related IT Skills in Essex

For the 6 months to 24 May 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Essex region with a requirement for ITSM.

1 41 (83.67%) ITIL
2 23 (46.94%) Windows
3 20 (40.82%) Service Management
4 17 (34.69%) Service Delivery
4 17 (34.69%) Citrix
4 17 (34.69%) Problem Management
4 17 (34.69%) XenApp
5 15 (30.61%) Exchange Server 2010
5 15 (30.61%) MS Exchange
6 12 (24.49%) Windows Server
7 11 (22.45%) Exchange Server 2013
7 11 (22.45%) Incident Management
7 11 (22.45%) Microsoft
7 11 (22.45%) NetApp
7 11 (22.45%) Blackberry
8 10 (20.41%) Apple
8 10 (20.41%) Project Management
8 10 (20.41%) ITIL V3
8 10 (20.41%) Windows Server 2008
9 9 (18.37%) assyst
10 8 (16.33%) ITIL V2
10 8 (16.33%) Law
10 8 (16.33%) MS Office
11 7 (14.29%) LAN
11 7 (14.29%) WAN
11 7 (14.29%) Firewall
11 7 (14.29%) Remedy
11 7 (14.29%) Configuration Management
11 7 (14.29%) Windows 8
11 7 (14.29%) Mobile Computing

ITSM
Top Related IT Skills in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (30.61%) Exchange Server 2010
1 15 (30.61%) MS Exchange
2 11 (22.45%) Exchange Server 2013
3 4 (8.16%) Blackberry Enterprise Server
Applications
1 8 (16.33%) MS Office
2 4 (8.16%) MS Excel
Business Applications
1 9 (18.37%) assyst
2 7 (14.29%) Remedy ITSM
3 1 (2.04%) Dynamics NAV
Cloud Services
1 5 (10.20%) Office 365
2 4 (8.16%) iTunes
3 2 (4.08%) SaaS
Communications & Networking
1 7 (14.29%) Firewall
1 7 (14.29%) LAN
1 7 (14.29%) WAN
2 6 (12.24%) SAN
3 5 (10.20%) VPN
4 2 (4.08%) Unified Communications
5 1 (2.04%) DHCP
5 1 (2.04%) DNS
5 1 (2.04%) Network Security
Database & Business Intelligence
1 1 (2.04%) SQL Server
Development Applications
1 1 (2.04%) Team Foundation Server
General
1 8 (16.33%) Law
2 5 (10.20%) Finance
3 3 (6.12%) Telecoms
4 1 (2.04%) Legal
Job Titles
1 12 (24.49%) ITIL Manager
2 11 (22.45%) Problem Manager
3 9 (18.37%) ITIL Problem Manager
4 8 (16.33%) Incident and Problem Manager
4 8 (16.33%) Incident Manager
5 7 (14.29%) IT Manager
5 7 (14.29%) Service Manager
6 6 (12.24%) Desktop Support
6 6 (12.24%) IT Services Manager
6 6 (12.24%) ITIL Incident Manager
6 6 (12.24%) Network Manager
7 4 (8.16%) Infrastructure Manager
8 3 (6.12%) Delivery Manager
8 3 (6.12%) ITIL Service Manager
8 3 (6.12%) Service Continuity Manager
8 3 (6.12%) Services Delivery Manager
9 2 (4.08%) Account Executive
9 2 (4.08%) Coordinator
9 2 (4.08%) IT Services Delivery Manager
9 2 (4.08%) Senior Manager
Libraries, Frameworks & Software Standards
1 1 (2.04%) Middleware
Miscellaneous
1 11 (22.45%) Blackberry
2 7 (14.29%) Mobile Computing
3 6 (12.24%) CESG
3 6 (12.24%) Fat Client
3 6 (12.24%) Thin Client
4 4 (8.16%) Analytical Skills
4 4 (8.16%) Smartphone
5 2 (4.08%) CMDB
5 2 (4.08%) Management Information System
6 1 (2.04%) BYOD
Operating Systems
1 23 (46.94%) Windows
2 12 (24.49%) Windows Server
3 10 (20.41%) Windows Server 2008
4 7 (14.29%) Windows 8
5 6 (12.24%) Android
5 6 (12.24%) Windows Server 2012
6 4 (8.16%) Windows Phone
Processes & Methodologies
1 41 (83.67%) ITIL
2 20 (40.82%) Service Management
3 17 (34.69%) Problem Management
3 17 (34.69%) Service Delivery
4 11 (22.45%) Incident Management
5 10 (20.41%) ITIL V3
5 10 (20.41%) Project Management
6 8 (16.33%) ITIL V2
7 7 (14.29%) Configuration Management
8 6 (12.24%) Data Protection
8 6 (12.24%) Desktop Virtualisation
8 6 (12.24%) Identity Access Management
8 6 (12.24%) Identity Management
8 6 (12.24%) Information Security
9 5 (10.20%) Disaster Recovery
9 5 (10.20%) Process Management
9 5 (10.20%) Root Cause Analysis
9 5 (10.20%) Security Management
9 5 (10.20%) Supplier Management
9 5 (10.20%) Trend Analysis
Programming Languages
1 1 (2.04%) SQL
1 1 (2.04%) T-SQL
Qualifications
1 6 (12.24%) CISM
1 6 (12.24%) CISSP
2 5 (10.20%) Degree
3 1 (2.04%) ITIL Certification
3 1 (2.04%) PRINCE2 Certification
Quality Assurance & Compliance
1 5 (10.20%) SLA
2 1 (2.04%) ISO/IEC 27001
System Software
1 17 (34.69%) XenApp
2 6 (12.24%) VMware Infrastructure
2 6 (12.24%) vSphere
2 6 (12.24%) XenDesktop
3 1 (2.04%) Active Directory
Systems Management
1 1 (2.04%) SCCM
1 1 (2.04%) SCOM
Vendors
1 17 (34.69%) Citrix
2 11 (22.45%) Microsoft
2 11 (22.45%) NetApp
3 10 (20.41%) Apple
4 7 (14.29%) Remedy
5 6 (12.24%) AppSense
5 6 (12.24%) Cisco
5 6 (12.24%) Dell
5 6 (12.24%) HP
5 6 (12.24%) Juniper
5 6 (12.24%) Palo Alto
5 6 (12.24%) VMware
6 5 (10.20%) Clearswift
6 5 (10.20%) Nokia
6 5 (10.20%) Proofpoint
7 4 (8.16%) ServiceNow
8 3 (6.12%) EMC
9 1 (2.04%) SAP
Chelmsford, Essex
Essex County Council
Salary: From £46,000 to £69,100 per annum
Posted: 12 days ago