The table below looks at the statistics for ITSM skills in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 83 - 81
Rank change year-on-year
- 0
Permanent jobs citing ITSM 10 0 2
As % of all permanent IT jobs located in Essex 0.79% - 0.23%
As % of the Processes & Methodologies category 0.95% - 0.30%
Number of salaries quoted 10 0 1
Average salary £56,750 - £52,500
UK excluding London average salary £40,112 £39,500 £45,000
% change year-on-year
+1.54% -12.22%
ITSM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Essex region.

Processes & Methodologies Category
Essex
Permanent IT job ads with a match in the
Processes & Methodologies category
1057 804 663
As % of all permanent IT jobs located in Essex 83.82% 84.99% 76.29%
Number of salaries quoted 830 620 584
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £29,000 £29,500 £29,500
10% offered a salary of more than £70,000 £60,000 £70,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Essex region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Essex

ITSM
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Essex region.

ITSM Salary Trend in Essex

ITSM
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing ITSM across the Essex region over the 3 months to 26 January 2015.

ITSM Salary Histogram in Essex

ITSM
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Essex region over the 3 months to 26 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chelmsford - 5 £57,000 -
Colchester - 1 £60,000 -
Harlow - 1 £29,000 -
ITSM
East of England

ITSM
Top 30 Related IT Skills in Essex

For the 6 months to 26 January 2015, IT jobs across the Essex region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 13 (81.25%) Service Management
2 10 (62.50%) Law
2 10 (62.50%) ITIL
3 8 (50.00%) SQL
4 7 (43.75%) Release Management
5 6 (37.50%) Finance
5 6 (37.50%) Active Directory
6 5 (31.25%) ITIL Certification
7 4 (25.00%) Legal
7 4 (25.00%) Citrix
7 4 (25.00%) VBA
7 4 (25.00%) Windows
7 4 (25.00%) Change Management
7 4 (25.00%) Degree
7 4 (25.00%) ISO/IEC 20000
8 3 (18.75%) Windows Server 2008
8 3 (18.75%) XenApp
8 3 (18.75%) Exchange Server 2010
8 3 (18.75%) Exchange Server 2013
8 3 (18.75%) assyst
8 3 (18.75%) MS Exchange
8 3 (18.75%) NetApp
9 2 (12.50%) Service Delivery
9 2 (12.50%) EMC
9 2 (12.50%) BizTalk Server
9 2 (12.50%) .NET
9 2 (12.50%) Oracle
9 2 (12.50%) VB
9 2 (12.50%) C#
9 2 (12.50%) HTML

ITSM
Top Related IT Skills in Essex by Category

For the 6 months to 26 January 2015, IT jobs across the Essex region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 3 (18.75%) MS Exchange
1 3 (18.75%) Exchange Server 2010
1 3 (18.75%) Exchange Server 2013
2 2 (12.50%) BizTalk Server
2 2 (12.50%) SharePoint Server
Applications
1 1 (6.25%) MS Office
1 1 (6.25%) MS Excel
1 1 (6.25%) MS PowerPoint
Business Applications
1 3 (18.75%) assyst
2 1 (6.25%) Remedy ITSM
Communications & Networking
1 1 (6.25%) LAN
1 1 (6.25%) WAN
1 1 (6.25%) Wi-Fi
General
1 10 (62.50%) Law
2 6 (37.50%) Finance
3 4 (25.00%) Legal
4 1 (6.25%) Publishing
Job Titles
1 6 (37.50%) Team Leader
1 6 (37.50%) Service Desk Team Leader
2 4 (25.00%) IT Services Manager
2 4 (25.00%) Service Manager
3 3 (18.75%) Release Manager
4 1 (6.25%) ITIL Manager
4 1 (6.25%) Change Manager
4 1 (6.25%) Service Desk Analyst
4 1 (6.25%) Software Engineer
4 1 (6.25%) Analyst
4 1 (6.25%) Service Analyst
4 1 (6.25%) Change and Release Manager
Libraries, Frameworks & Software Standards
1 2 (12.50%) HTML
1 2 (12.50%) .NET
2 1 (6.25%) WAP
Miscellaneous
1 1 (6.25%) Blackberry
1 1 (6.25%) Management Information System
1 1 (6.25%) PDA
Operating Systems
1 4 (25.00%) Windows
2 3 (18.75%) Windows Server 2008
3 1 (6.25%) Windows Phone
Processes & Methodologies
1 13 (81.25%) Service Management
2 10 (62.50%) ITIL
3 7 (43.75%) Release Management
4 4 (25.00%) Change Management
5 2 (12.50%) ITIL V3
5 2 (12.50%) Service Delivery
6 1 (6.25%) Software Distribution
6 1 (6.25%) Line Management
6 1 (6.25%) Stakeholder Management
6 1 (6.25%) Software Engineering
6 1 (6.25%) Incident Management
6 1 (6.25%) Matrix Management
Programming Languages
1 8 (50.00%) SQL
2 4 (25.00%) VBA
3 2 (12.50%) VB
3 2 (12.50%) C#
3 2 (12.50%) Java
Qualifications
1 5 (31.25%) ITIL Certification
2 4 (25.00%) Degree
3 1 (6.25%) MCP
3 1 (6.25%) Microsoft Certification
3 1 (6.25%) A+ Certification
Quality Assurance & Compliance
1 4 (25.00%) ISO/IEC 20000
System Software
1 6 (37.50%) Active Directory
2 3 (18.75%) XenApp
Vendors
1 4 (25.00%) Citrix
2 3 (18.75%) NetApp
3 2 (12.50%) Oracle
3 2 (12.50%) EMC
4 1 (6.25%) Microsoft
4 1 (6.25%) Siemens
4 1 (6.25%) Remedy
4 1 (6.25%) Mitel
4 1 (6.25%) Altiris