The table below looks at the statistics for ITSM skills in IT jobs advertised for the Essex region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 24 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
Rank 52 69 87
Rank change year-on-year
+17 +18
Permanent jobs citing ITSM 32 33 13
As % of all permanent IT jobs located in Essex 3.40% 2.84% 1.01%
As % of the Processes & Methodologies category 4.01% 3.26% 1.17%
Number of salaries quoted 24 20 13
Median salary £63,000 £57,500 £57,000
Median salary % change year-on-year
+9.56% +0.87%
90% offered a salary of more than £43,000 £47,500 £50,000
10% offered a salary of more than £72,000 £61,000 £60,000
UK excluding London median salary £45,000 £43,250 £40,500
% change year-on-year
+4.04% +6.79%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Essex region.

Processes & Methodologies Category
Essex
Permanent IT job ads with a match in the
Processes & Methodologies category
799 1012 1107
As % of all permanent IT jobs located in Essex 84.91% 87.09% 86.28%
Number of salaries quoted 600 762 896
Median salary £47,500 £50,000 £45,000
Median salary % change year-on-year
-5.00% +11.11%
90% offered a salary of more than £34,750 £30,000 £28,500
10% offered a salary of more than £75,000 £62,500 £85,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Essex

The demand trend of job ads across the Essex region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Essex

ITSM
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Essex region.

ITSM Salary Trend in Essex

ITSM
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing ITSM across the Essex region over the 3 months to 24 February 2017.

ITSM Salary Histogram in Essex

ITSM
Job Locations in Essex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Essex region over the 3 months to 24 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chelmsford - 18 £72,000 -
Brentwood +10 5 - -
Colchester -7 4 £43,000 -28.33%
ITSM
East of England

ITSM
Top 30 Related IT Skills in Essex

For the 6 months to 24 February 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Essex region with a requirement for ITSM.

1 85 (92.39%) Service Management
2 82 (89.13%) ITIL
3 49 (53.26%) Finance
4 48 (52.17%) ITIL V3
5 34 (36.96%) Service Delivery
6 32 (34.78%) Project Management
7 29 (31.52%) Risk Management
8 27 (29.35%) Microsoft
9 22 (23.91%) Incident Management
9 22 (23.91%) Problem Management
10 20 (21.74%) Disaster Recovery
11 18 (19.57%) Change Management
12 16 (17.39%) Service Continuity Management
13 15 (16.30%) MS Excel
14 12 (13.04%) Asset Management
15 11 (11.96%) Degree
15 11 (11.96%) CMDB
16 10 (10.87%) Blackberry
16 10 (10.87%) Windows
16 10 (10.87%) MS Office
16 10 (10.87%) Mobile Computing
17 8 (8.70%) Transition Management
17 8 (8.70%) Data Centre
17 8 (8.70%) Proofpoint
17 8 (8.70%) Windows 8
17 8 (8.70%) Service Design
17 8 (8.70%) VPN
17 8 (8.70%) Nokia
17 8 (8.70%) Apple
17 8 (8.70%) Configuration Management

ITSM
Top Related IT Skills in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (6.52%) Blackberry Enterprise Server
1 6 (6.52%) Exchange Server 2010
1 6 (6.52%) MS Exchange
2 3 (3.26%) CMS
Applications
1 15 (16.30%) MS Excel
2 10 (10.87%) MS Office
3 1 (1.09%) MS PowerPoint
Business Applications
1 4 (4.35%) Remedy ITSM
Cloud Services
1 6 (6.52%) Amazon AWS
1 6 (6.52%) iTunes
1 6 (6.52%) Microsoft Azure
Communications & Networking
1 8 (8.70%) VPN
General
1 49 (53.26%) Finance
2 5 (5.43%) Legal
3 4 (4.35%) Publishing
4 3 (3.26%) Banking
Job Titles
1 37 (40.22%) IT Manager
2 29 (31.52%) IT Services Manager
3 28 (30.43%) Service Continuity Manager
4 27 (29.35%) Service Manager
5 19 (20.65%) Analyst
5 19 (20.65%) Disaster Recovery Manager
6 12 (13.04%) Administrator
7 10 (10.87%) Service Analyst
8 8 (8.70%) ITIL Manager
8 8 (8.70%) ITIL Service Manager
9 5 (5.43%) ITIL Service Analyst
9 5 (5.43%) Process Analyst
9 5 (5.43%) Service Management Analyst
10 4 (4.35%) Business Manager
10 4 (4.35%) Business Systems Manager
10 4 (4.35%) Configuration Analyst
10 4 (4.35%) IT Administrator
10 4 (4.35%) Report Analyst
10 4 (4.35%) Software Analyst
10 4 (4.35%) Systems Manager
Miscellaneous
1 11 (11.96%) CMDB
2 10 (10.87%) Blackberry
2 10 (10.87%) Mobile Computing
3 8 (8.70%) Data Centre
4 6 (6.52%) Smartphone
5 4 (4.35%) Virtual Team
6 3 (3.26%) BYOD
7 2 (2.17%) Fat Client
7 2 (2.17%) Management Information System
7 2 (2.17%) Reinsurance
7 2 (2.17%) Thin Client
Operating Systems
1 10 (10.87%) Windows
2 8 (8.70%) Windows 8
3 6 (6.52%) Windows 10
3 6 (6.52%) Windows Phone
4 2 (2.17%) Android
Processes & Methodologies
1 85 (92.39%) Service Management
2 82 (89.13%) ITIL
3 48 (52.17%) ITIL V3
4 34 (36.96%) Service Delivery
5 32 (34.78%) Project Management
6 29 (31.52%) Risk Management
7 22 (23.91%) Incident Management
7 22 (23.91%) Problem Management
8 20 (21.74%) Disaster Recovery
9 18 (19.57%) Change Management
10 16 (17.39%) Service Continuity Management
11 12 (13.04%) Asset Management
12 8 (8.70%) Business Continuity
12 8 (8.70%) Configuration Management
12 8 (8.70%) Process Management
12 8 (8.70%) Service Design
12 8 (8.70%) Transition Management
13 6 (6.52%) People Management
13 6 (6.52%) Supplier Management
14 5 (5.43%) Knowledge Management
Qualifications
1 11 (11.96%) Degree
2 7 (7.61%) ITIL Certification
Quality Assurance & Compliance
1 4 (4.35%) SLA
2 1 (1.09%) QA
System Software
1 2 (2.17%) VMware Infrastructure
1 2 (2.17%) vSphere
1 2 (2.17%) XenApp
1 2 (2.17%) XenDesktop
Systems Management
1 6 (6.52%) Microsoft Intune
1 6 (6.52%) SCCM
Vendors
1 27 (29.35%) Microsoft
2 8 (8.70%) Apple
2 8 (8.70%) Clearswift
2 8 (8.70%) Nokia
2 8 (8.70%) Proofpoint
3 7 (7.61%) ServiceNow
4 4 (4.35%) Remedy
4 4 (4.35%) Snow
5 2 (2.17%) AppSense
5 2 (2.17%) Citrix
5 2 (2.17%) Dell
5 2 (2.17%) HP
5 2 (2.17%) VMware