The table below looks at the statistics for ITSM skills in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 91 77 89
Rank change year-on-year
-14 +12
Permanent jobs citing ITSM 5 17 3
As % of all permanent IT jobs located in Essex 0.42% 1.42% 0.27%
As % of the Processes & Methodologies category 0.53% 1.95% 0.33%
Number of salaries quoted 0 17 3
Average salary - £55,000 £75,000
Average salary % change year-on-year
- -26.66%
UK excluding London average salary £42,500 £42,500 £42,500
ITSM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Essex region.

Processes & Methodologies Category
Essex
Permanent IT job ads with a match in the
Processes & Methodologies category
948 870 907
As % of all permanent IT jobs located in Essex 79.40% 72.80% 80.55%
Number of salaries quoted 698 725 742
Average salary £44,500 £45,000 £42,500
Average salary % change year-on-year
-1.11% +5.88%
90% offered a salary of more than £30,000 £32,000 £30,000
10% offered a salary of more than £70,000 £60,000 £67,500
UK excluding London average salary £45,000 £42,500 £40,995
% change year-on-year
+5.88% +3.67%

ITSM
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Essex region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Essex

ITSM
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Essex region.

ITSM Salary Trend in Essex

ITSM
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Essex region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Brentwood - 3 - -
ITSM
East of England

ITSM
Top 30 Related IT Skills in Essex

For the 6 months to 31 July 2015, IT jobs across the Essex region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 17 (89.47%) ITIL
2 11 (57.89%) Windows
3 9 (47.37%) MS Exchange
3 9 (47.37%) Citrix
3 9 (47.37%) NetApp
3 9 (47.37%) assyst
3 9 (47.37%) Degree
3 9 (47.37%) Release Management
3 9 (47.37%) Windows Server 2008
3 9 (47.37%) XenApp
3 9 (47.37%) Exchange Server 2010
3 9 (47.37%) Exchange Server 2013
3 9 (47.37%) SDLC
4 7 (36.84%) Service Delivery
5 6 (31.58%) EMC
5 6 (31.58%) BizTalk Server
5 6 (31.58%) C#
5 6 (31.58%) Java
5 6 (31.58%) SQL
5 6 (31.58%) VB
5 6 (31.58%) VBA
5 6 (31.58%) .NET
5 6 (31.58%) Oracle
5 6 (31.58%) ITIL V3
5 6 (31.58%) SharePoint Server
6 5 (26.32%) MS Office
7 4 (21.05%) Problem Management
8 3 (15.79%) Matrix Management
8 3 (15.79%) Analytical Skills
8 3 (15.79%) Stakeholder Management

ITSM
Top Related IT Skills in Essex by Category

For the 6 months to 31 July 2015, IT jobs across the Essex region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 9 (47.37%) MS Exchange
1 9 (47.37%) Exchange Server 2010
1 9 (47.37%) Exchange Server 2013
2 6 (31.58%) BizTalk Server
2 6 (31.58%) SharePoint Server
3 3 (15.79%) SharePoint
Applications
1 5 (26.32%) MS Office
Business Applications
1 9 (47.37%) assyst
General
1 2 (10.53%) Finance
Job Titles
1 9 (47.37%) Release Manager
2 5 (26.32%) Change Manager
3 4 (21.05%) Analyst
3 4 (21.05%) Service Analyst
3 4 (21.05%) Services Delivery Analyst
4 3 (15.79%) ITIL Manager
4 3 (15.79%) Change and Release Manager
5 2 (10.53%) Desktop Support
6 1 (5.26%) Service Manager
6 1 (5.26%) Product Consultant
6 1 (5.26%) ITIL Service Manager
6 1 (5.26%) ITSM Consultant
6 1 (5.26%) Services Delivery Manager
6 1 (5.26%) Consultant
6 1 (5.26%) Support Engineer
6 1 (5.26%) Desktop Support Engineer
6 1 (5.26%) Desktop Engineer
6 1 (5.26%) Delivery Manager
Libraries, Frameworks & Software Standards
1 6 (31.58%) .NET
Miscellaneous
1 3 (15.79%) Analytical Skills
2 2 (10.53%) Thin Client
2 2 (10.53%) Blackberry
2 2 (10.53%) CMDB
2 2 (10.53%) Fat Client
2 2 (10.53%) Mobile Computing
Operating Systems
1 11 (57.89%) Windows
2 9 (47.37%) Windows Server 2008
3 2 (10.53%) Windows 8
3 2 (10.53%) Android
Processes & Methodologies
1 17 (89.47%) ITIL
2 9 (47.37%) Release Management
2 9 (47.37%) SDLC
3 7 (36.84%) Service Delivery
4 6 (31.58%) ITIL V3
5 4 (21.05%) Problem Management
6 3 (15.79%) Matrix Management
6 3 (15.79%) Stakeholder Management
7 2 (10.53%) Change Management
7 2 (10.53%) ITIL V2
8 1 (5.26%) Time Management
8 1 (5.26%) Data Protection
8 1 (5.26%) Information Security Management
8 1 (5.26%) Security Management
8 1 (5.26%) Information Security
8 1 (5.26%) Incident Management
8 1 (5.26%) Technical Architecture
Programming Languages
1 6 (31.58%) C#
1 6 (31.58%) Java
1 6 (31.58%) SQL
1 6 (31.58%) VB
1 6 (31.58%) VBA
Qualifications
1 9 (47.37%) Degree
2 3 (15.79%) ITIL Certification
Quality Assurance & Compliance
1 1 (5.26%) SLA
System Software
1 9 (47.37%) XenApp
2 1 (5.26%) Active Directory
Vendors
1 9 (47.37%) Citrix
1 9 (47.37%) NetApp
2 6 (31.58%) EMC
2 6 (31.58%) Oracle
3 2 (10.53%) Microsoft
3 2 (10.53%) HP
3 2 (10.53%) Dell
3 2 (10.53%) Apple