The table below looks at the statistics for ITSM skills in IT jobs advertised for the Essex region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 16 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
16 Jan 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
Rank 42 72 89
Rank change year-on-year
+30 +17
Permanent jobs citing ITSM 46 34 12
As % of all permanent IT jobs located in Essex 5.13% 2.68% 0.95%
As % of the Processes & Methodologies category 5.77% 3.01% 1.10%
Number of salaries quoted 39 24 12
Median salary £61,500 £50,000 £53,250
Median salary % change year-on-year
+23.00% -6.10%
90% offered a salary of more than £32,500 £44,000 £35,000
10% offered a salary of more than £72,000 £60,000 £57,000
UK excluding London median salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Essex region.

Processes & Methodologies Category
Essex
Permanent IT job ads with a match in the
Processes & Methodologies category
797 1128 1093
As % of all permanent IT jobs located in Essex 88.85% 89.03% 86.54%
Number of salaries quoted 588 845 857
Median salary £50,000 £47,903 £45,000
Median salary % change year-on-year
+4.37% +6.45%
90% offered a salary of more than £33,000 £29,500 £30,000
10% offered a salary of more than £75,000 £70,000 £77,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Essex

The demand trend of job ads across the Essex region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Essex

ITSM
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Essex region.

ITSM Salary Trend in Essex

ITSM
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing ITSM across the Essex region over the 3 months to 16 January 2017.

ITSM Salary Histogram in Essex

ITSM
Job Locations in Essex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Essex region over the 3 months to 16 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chelmsford - 31 £61,500 -
Brentwood 0 4 - -
Colchester -7 1 £43,000 -14.00%
ITSM
East of England

ITSM
Top 30 Related IT Skills in Essex

For the 6 months to 16 January 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Essex region with a requirement for ITSM.

1 88 (96.70%) Service Management
2 85 (93.41%) ITIL
3 51 (56.04%) Finance
3 51 (56.04%) ITIL V3
4 35 (38.46%) Service Delivery
5 28 (30.77%) Microsoft
6 27 (29.67%) Project Management
6 27 (29.67%) Risk Management
7 26 (28.57%) Incident Management
8 22 (24.18%) Problem Management
9 21 (23.08%) Change Management
10 19 (20.88%) MS Excel
11 18 (19.78%) Disaster Recovery
12 14 (15.38%) Service Continuity Management
13 13 (14.29%) Transition Management
13 13 (14.29%) Service Design
13 13 (14.29%) Asset Management
14 11 (12.09%) Degree
15 10 (10.99%) Mobile Computing
15 10 (10.99%) Blackberry
15 10 (10.99%) Windows
15 10 (10.99%) MS Office
16 9 (9.89%) Windows 8
17 8 (8.79%) Data Centre
17 8 (8.79%) Proofpoint
17 8 (8.79%) VPN
17 8 (8.79%) Nokia
17 8 (8.79%) Apple
17 8 (8.79%) Clearswift
17 8 (8.79%) Process Management

ITSM
Top Related IT Skills in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (6.59%) Blackberry Enterprise Server
1 6 (6.59%) Exchange Server 2010
1 6 (6.59%) MS Exchange
2 3 (3.30%) CMS
Applications
1 19 (20.88%) MS Excel
2 10 (10.99%) MS Office
3 1 (1.10%) MS PowerPoint
Business Applications
1 1 (1.10%) Remedy ITSM
Cloud Services
1 6 (6.59%) Amazon AWS
1 6 (6.59%) iTunes
1 6 (6.59%) Microsoft Azure
Communications & Networking
1 8 (8.79%) VPN
General
1 51 (56.04%) Finance
2 3 (3.30%) Banking
3 1 (1.10%) Legal
3 1 (1.10%) Publishing
Job Titles
1 30 (32.97%) IT Manager
2 26 (28.57%) IT Services Manager
2 26 (28.57%) Service Continuity Manager
3 24 (26.37%) Service Manager
4 20 (21.98%) Analyst
5 17 (18.68%) Disaster Recovery Manager
6 12 (13.19%) Administrator
6 12 (13.19%) Service Analyst
7 8 (8.79%) ITIL Manager
7 8 (8.79%) ITIL Service Manager
8 7 (7.69%) ITIL Service Analyst
8 7 (7.69%) Service Management Analyst
9 6 (6.59%) IT Analyst
10 5 (5.49%) Process Analyst
11 4 (4.40%) Change Analyst
11 4 (4.40%) Change Management Analyst
11 4 (4.40%) Incident Analyst
11 4 (4.40%) IT Administrator
11 4 (4.40%) ITIL Change Analyst
11 4 (4.40%) Report Analyst
Miscellaneous
1 10 (10.99%) Blackberry
1 10 (10.99%) Mobile Computing
2 8 (8.79%) Data Centre
3 7 (7.69%) CMDB
4 6 (6.59%) Smartphone
5 4 (4.40%) Virtual Team
6 3 (3.30%) BYOD
7 2 (2.20%) Fat Client
7 2 (2.20%) Management Information System
7 2 (2.20%) Reinsurance
7 2 (2.20%) Thin Client
Operating Systems
1 10 (10.99%) Windows
2 9 (9.89%) Windows 8
3 6 (6.59%) Windows 10
3 6 (6.59%) Windows Phone
4 2 (2.20%) Android
Processes & Methodologies
1 88 (96.70%) Service Management
2 85 (93.41%) ITIL
3 51 (56.04%) ITIL V3
4 35 (38.46%) Service Delivery
5 27 (29.67%) Project Management
5 27 (29.67%) Risk Management
6 26 (28.57%) Incident Management
7 22 (24.18%) Problem Management
8 21 (23.08%) Change Management
9 18 (19.78%) Disaster Recovery
10 14 (15.38%) Service Continuity Management
11 13 (14.29%) Asset Management
11 13 (14.29%) Service Design
11 13 (14.29%) Transition Management
12 8 (8.79%) Business Continuity
12 8 (8.79%) Process Management
13 6 (6.59%) People Management
14 5 (5.49%) Knowledge Management
14 5 (5.49%) Mobile Device Management
15 4 (4.40%) Configuration Management
Qualifications
1 11 (12.09%) Degree
2 4 (4.40%) ITIL Certification
Quality Assurance & Compliance
1 3 (3.30%) SLA
System Software
1 2 (2.20%) VMware Infrastructure
1 2 (2.20%) vSphere
1 2 (2.20%) XenApp
1 2 (2.20%) XenDesktop
Systems Management
1 6 (6.59%) Microsoft Intune
1 6 (6.59%) SCCM
Vendors
1 28 (30.77%) Microsoft
2 8 (8.79%) Apple
2 8 (8.79%) Clearswift
2 8 (8.79%) Nokia
2 8 (8.79%) Proofpoint
3 4 (4.40%) ServiceNow
4 2 (2.20%) AppSense
4 2 (2.20%) Citrix
4 2 (2.20%) Dell
4 2 (2.20%) HP
4 2 (2.20%) VMware
5 1 (1.10%) Remedy