The table below looks at the statistics for ITSM skills in IT jobs advertised for the Essex region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 27 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 Aug 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 66 86 76
Rank change year-on-year
+20 -10
Permanent jobs citing ITSM 22 12 11
As % of all permanent IT jobs located in Essex 2.12% 0.96% 0.96%
As % of the Processes & Methodologies category 2.47% 1.17% 1.25%
Number of salaries quoted 19 5 11
Median salary £50,000 £40,000 £55,000
Median salary % change year-on-year
+25.00% -27.27%
90% offered a salary of more than £32,500 £30,000 £35,000
10% offered a salary of more than £56,300 £45,000 £60,000
UK excluding London median salary £42,765 £42,500 £40,857
% change year-on-year
+0.62% +4.02%
ITSM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Essex region.

Processes & Methodologies Category
Essex
Permanent IT job ads with a match in the
Processes & Methodologies category
889 1023 880
As % of all permanent IT jobs located in Essex 85.48% 81.84% 76.72%
Number of salaries quoted 723 752 692
Median salary £47,500 £45,000 £43,500
Median salary % change year-on-year
+5.55% +3.44%
90% offered a salary of more than £32,500 £32,500 £30,500
10% offered a salary of more than £65,000 £67,500 £72,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Essex

The demand trend of job ads across the Essex region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Essex

ITSM
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Essex region.

ITSM Salary Trend in Essex

ITSM
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing ITSM across the Essex region over the 3 months to 27 August 2016.

ITSM Salary Histogram in Essex

ITSM
Job Locations in Essex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Essex region over the 3 months to 27 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chelmsford - 12 £38,500 - 3
Brentwood -1 2 - -
Colchester - 1 £55,000 - 1
ITSM
East of England

ITSM
Top 30 Related IT Skills in Essex

For the 6 months to 27 August 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Essex region with a requirement for ITSM.

1 33 (86.84%) ITIL
2 32 (84.21%) Service Management
3 19 (50.00%) Service Delivery
4 18 (47.37%) Microsoft
5 15 (39.47%) ITIL V3
6 14 (36.84%) Windows
7 13 (34.21%) Blackberry
8 12 (31.58%) MS Excel
9 11 (28.95%) Apple
9 11 (28.95%) Problem Management
10 10 (26.32%) Incident Management
10 10 (26.32%) Finance
11 9 (23.68%) Change Management
11 9 (23.68%) Configuration Management
11 9 (23.68%) Transition Management
12 8 (21.05%) Service Design
12 8 (21.05%) Proofpoint
12 8 (21.05%) Clearswift
12 8 (21.05%) Nokia
12 8 (21.05%) MS Office
12 8 (21.05%) VPN
12 8 (21.05%) Process Management
13 7 (18.42%) Asset Management
13 7 (18.42%) Office 365
13 7 (18.42%) Windows 8
13 7 (18.42%) Supplier Management
13 7 (18.42%) Mobile Computing
14 6 (15.79%) Windows Phone
14 6 (15.79%) iTunes
14 6 (15.79%) Smartphone

ITSM
Top Related IT Skills in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (15.79%) Blackberry Enterprise Server
1 6 (15.79%) Exchange Server 2010
1 6 (15.79%) MS Exchange
Applications
1 12 (31.58%) MS Excel
2 8 (21.05%) MS Office
Business Applications
1 1 (2.63%) Dynamics NAV
1 1 (2.63%) Remedy ITSM
Cloud Services
1 7 (18.42%) Office 365
2 6 (15.79%) iTunes
Communications & Networking
1 8 (21.05%) VPN
2 1 (2.63%) DHCP
2 1 (2.63%) DNS
2 1 (2.63%) Firewall
2 1 (2.63%) LAN
2 1 (2.63%) Network Security
2 1 (2.63%) WAN
Database & Business Intelligence
1 1 (2.63%) SQL Server
Development Applications
1 1 (2.63%) Team Foundation Server
General
1 10 (26.32%) Finance
2 1 (2.63%) Legal
2 1 (2.63%) Telecoms
Job Titles
1 7 (18.42%) Analyst
2 6 (15.79%) Change Analyst
2 6 (15.79%) IT Manager
2 6 (15.79%) IT Services Manager
2 6 (15.79%) ITIL Change Analyst
2 6 (15.79%) Service Manager
3 5 (13.16%) Change Management Analyst
3 5 (13.16%) Desktop Support
3 5 (13.16%) Infrastructure Manager
3 5 (13.16%) Service Continuity Manager
4 4 (10.53%) Service Analyst
5 3 (7.89%) Incident Analyst
5 3 (7.89%) ITIL Manager
5 3 (7.89%) ITIL Service Analyst
5 3 (7.89%) ITIL Service Manager
5 3 (7.89%) Service Management Analyst
6 2 (5.26%) Coordinator
6 2 (5.26%) IT Analyst
6 2 (5.26%) Project Coordinator
6 2 (5.26%) Service Management Manager
Libraries, Frameworks & Software Standards
1 1 (2.63%) Middleware
Miscellaneous
1 13 (34.21%) Blackberry
2 7 (18.42%) Mobile Computing
3 6 (15.79%) Smartphone
4 5 (13.16%) Fat Client
4 5 (13.16%) Thin Client
5 4 (10.53%) Management Information System
6 2 (5.26%) BYOD
7 1 (2.63%) CMDB
Operating Systems
1 14 (36.84%) Windows
2 7 (18.42%) Windows 8
3 6 (15.79%) Windows Phone
4 5 (13.16%) Android
5 1 (2.63%) Windows Server
5 1 (2.63%) Windows Server 2008
5 1 (2.63%) Windows Server 2012
Processes & Methodologies
1 33 (86.84%) ITIL
2 32 (84.21%) Service Management
3 19 (50.00%) Service Delivery
4 15 (39.47%) ITIL V3
5 11 (28.95%) Problem Management
6 10 (26.32%) Incident Management
7 9 (23.68%) Change Management
7 9 (23.68%) Configuration Management
7 9 (23.68%) Transition Management
8 8 (21.05%) Process Management
8 8 (21.05%) Service Design
9 7 (18.42%) Asset Management
9 7 (18.42%) Supplier Management
10 6 (15.79%) PRINCE2
11 5 (13.16%) Desktop Virtualisation
11 5 (13.16%) Service Continuity Management
12 3 (7.89%) Disaster Recovery
12 3 (7.89%) Project Management
13 2 (5.26%) Operations Management
13 2 (5.26%) Risk Management
Programming Languages
1 1 (2.63%) SQL
1 1 (2.63%) T-SQL
Qualifications
1 3 (7.89%) Degree
2 1 (2.63%) ITIL Certification
2 1 (2.63%) PRINCE2 Certification
Quality Assurance & Compliance
1 1 (2.63%) ISO/IEC 27001
1 1 (2.63%) PCI DSS
System Software
1 5 (13.16%) VMware Infrastructure
1 5 (13.16%) vSphere
1 5 (13.16%) XenApp
1 5 (13.16%) XenDesktop
2 1 (2.63%) Active Directory
Vendors
1 18 (47.37%) Microsoft
2 11 (28.95%) Apple
3 8 (21.05%) Clearswift
3 8 (21.05%) Nokia
3 8 (21.05%) Proofpoint
4 5 (13.16%) AppSense
4 5 (13.16%) Citrix
4 5 (13.16%) Dell
4 5 (13.16%) HP
4 5 (13.16%) VMware
5 1 (2.63%) Remedy
5 1 (2.63%) SAP
5 1 (2.63%) ServiceNow
Chelmsford, Essex
Red10
Salary: £40000 - £50000 per annum
Posted: Yesterday
Chelmsford, Essex
Red10
Salary: £65000 - £75000 per annum
Posted: Yesterday
Colchester, Essex
Eutopia Solutions Ltd
Salary: £50000.00 - £60000.00 per annum + generous package
Posted: Yesterday
Chelmsford, Essex
Ashdown IT
Salary: £32500 per annum + pension, bonus, healthcare, gym
Posted: 5 days ago