The table below looks at the statistics for ITSM skills in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 85 71 86
Rank change year-on-year
-14 +15
Permanent jobs citing ITSM 13 32 2
As % of all permanent IT jobs located in Essex 1.01% 2.29% 0.20%
As % of the Processes & Methodologies category 1.22% 2.99% 0.28%
Number of salaries quoted 13 31 2
Average salary £50,000 £52,500 £43,750
Average salary % change year-on-year
-4.76% +20.00%
90% offered a salary of more than £28,500 £45,000 £36,750
10% offered a salary of more than £60,000 £57,500 £50,750
UK excluding London average salary £45,000 £50,000 £47,500
% change year-on-year
-10.00% +5.26%
ITSM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Essex region.

Processes & Methodologies Category
Essex
Permanent IT job ads with a match in the
Processes & Methodologies category
1062 1072 724
As % of all permanent IT jobs located in Essex 82.90% 76.68% 74.18%
Number of salaries quoted 876 859 623
Average salary £45,000 £50,000 £40,000
Average salary % change year-on-year
-10.00% +25.00%
90% offered a salary of more than £30,000 £35,000 £28,000
10% offered a salary of more than £65,000 £60,000 £70,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

ITSM
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Essex region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Essex

ITSM
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Essex region.

ITSM Salary Trend in Essex

ITSM
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing ITSM across the Essex region over the 3 months to 17 April 2015.

ITSM Salary Histogram in Essex

ITSM
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Essex region over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chelmsford - 4 £28,500 - 1
ITSM
East of England

ITSM
Top 30 Related IT Skills in Essex

For the 6 months to 17 April 2015, IT jobs across the Essex region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 22 (91.67%) ITIL
2 16 (66.67%) Release Management
3 13 (54.17%) Degree
3 13 (54.17%) Windows
3 13 (54.17%) Citrix
4 12 (50.00%) NetApp
4 12 (50.00%) MS Exchange
4 12 (50.00%) Windows Server 2008
4 12 (50.00%) XenApp
4 12 (50.00%) Exchange Server 2010
4 12 (50.00%) Exchange Server 2013
4 12 (50.00%) assyst
5 10 (41.67%) SQL
6 8 (33.33%) VB
6 8 (33.33%) VBA
6 8 (33.33%) .NET
6 8 (33.33%) Oracle
6 8 (33.33%) C#
6 8 (33.33%) Java
6 8 (33.33%) BizTalk Server
6 8 (33.33%) EMC
6 8 (33.33%) ITIL Certification
6 8 (33.33%) Service Management
6 8 (33.33%) SharePoint Server
6 8 (33.33%) ITIL V3
7 7 (29.17%) Service Delivery
7 7 (29.17%) Law
8 4 (16.67%) Stakeholder Management
8 4 (16.67%) Problem Management
8 4 (16.67%) Matrix Management

ITSM
Top Related IT Skills in Essex by Category

For the 6 months to 17 April 2015, IT jobs across the Essex region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 12 (50.00%) MS Exchange
1 12 (50.00%) Exchange Server 2010
1 12 (50.00%) Exchange Server 2013
2 8 (33.33%) BizTalk Server
2 8 (33.33%) SharePoint Server
3 3 (12.50%) SharePoint
Applications
1 4 (16.67%) MS Office
2 1 (4.17%) MS Excel
2 1 (4.17%) MS PowerPoint
Business Applications
1 12 (50.00%) assyst
Communications & Networking
1 1 (4.17%) LAN
1 1 (4.17%) WAN
1 1 (4.17%) Wi-Fi
General
1 7 (29.17%) Law
2 4 (16.67%) Legal
3 2 (8.33%) Finance
4 1 (4.17%) Publishing
Job Titles
1 12 (50.00%) Release Manager
2 5 (20.83%) Service Manager
2 5 (20.83%) Analyst
2 5 (20.83%) Service Analyst
3 4 (16.67%) Change Manager
3 4 (16.67%) Services Delivery Analyst
3 4 (16.67%) ITIL Manager
3 4 (16.67%) IT Services Manager
3 4 (16.67%) Change and Release Manager
4 2 (8.33%) Service Desk Team Leader
4 2 (8.33%) Team Leader
5 1 (4.17%) Delivery Manager
5 1 (4.17%) Services Delivery Manager
5 1 (4.17%) Service Desk Analyst
5 1 (4.17%) ITIL Service Manager
Libraries, Frameworks & Software Standards
1 8 (33.33%) .NET
2 1 (4.17%) WAP
Miscellaneous
1 3 (12.50%) Analytical Skills
2 1 (4.17%) Blackberry
2 1 (4.17%) PDA
Operating Systems
1 13 (54.17%) Windows
2 12 (50.00%) Windows Server 2008
3 1 (4.17%) Windows Phone
Processes & Methodologies
1 22 (91.67%) ITIL
2 16 (66.67%) Release Management
3 8 (33.33%) ITIL V3
3 8 (33.33%) Service Management
4 7 (29.17%) Service Delivery
5 4 (16.67%) Change Management
5 4 (16.67%) Stakeholder Management
5 4 (16.67%) Problem Management
5 4 (16.67%) Matrix Management
6 1 (4.17%) Incident Management
6 1 (4.17%) Software Distribution
6 1 (4.17%) Line Management
Programming Languages
1 10 (41.67%) SQL
2 8 (33.33%) VB
2 8 (33.33%) VBA
2 8 (33.33%) C#
2 8 (33.33%) Java
Qualifications
1 13 (54.17%) Degree
2 8 (33.33%) ITIL Certification
3 1 (4.17%) MCP
3 1 (4.17%) Microsoft Certification
3 1 (4.17%) A+ Certification
Quality Assurance & Compliance
1 4 (16.67%) ISO/IEC 20000
System Software
1 12 (50.00%) XenApp
2 3 (12.50%) Active Directory
Vendors
1 13 (54.17%) Citrix
2 12 (50.00%) NetApp
3 8 (33.33%) Oracle
3 8 (33.33%) EMC
4 1 (4.17%) Microsoft
4 1 (4.17%) Siemens
4 1 (4.17%) Mitel
4 1 (4.17%) Altiris
Chelmsford, Essex
Ashdown IT
Salary: £23000 - £30000 per annum + pension, bonus, healthcare, gym
Posted: 5 days ago