The table below looks at the statistics for ITSM skills in IT jobs advertised for the Essex region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 26 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 49 85 87
Rank change year-on-year
+36 +2
Permanent jobs citing ITSM 43 12 5
As % of all permanent IT jobs located in Essex 4.19% 0.93% 0.44%
As % of the Processes & Methodologies category 4.78% 1.14% 0.55%
Number of salaries quoted 35 7 5
Median salary £50,000 £45,000 £43,500
Median salary % change year-on-year
+11.11% +3.44%
90% offered a salary of more than £32,500 £30,000 £34,150
10% offered a salary of more than £65,000 £50,500 £58,000
UK excluding London median salary £44,000 £42,250 £39,000
% change year-on-year
+4.14% +8.33%
ITSM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Essex region.

Processes & Methodologies Category
Essex
Permanent IT job ads with a match in the
Processes & Methodologies category
900 1055 912
As % of all permanent IT jobs located in Essex 87.72% 82.17% 80.42%
Number of salaries quoted 718 750 694
Median salary £50,000 £45,000 £45,000
Median salary % change year-on-year
+11.11% -
90% offered a salary of more than £32,500 £31,500 £30,000
10% offered a salary of more than £72,500 £72,500 £72,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Essex

The demand trend of job ads across the Essex region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Essex

ITSM
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Essex region.

ITSM Salary Trend in Essex

ITSM
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing ITSM across the Essex region over the 3 months to 26 September 2016.

ITSM Salary Histogram in Essex

ITSM
Job Locations in Essex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Essex region over the 3 months to 26 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chelmsford - 21 £38,500 - 3
Colchester +10 7 £65,000 +18.18%
Brentwood +2 2 - -
ITSM
East of England

ITSM
Top 30 Related IT Skills in Essex

For the 6 months to 26 September 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Essex region with a requirement for ITSM.

1 55 (93.22%) Service Management
2 53 (89.83%) ITIL
3 25 (42.37%) Microsoft
3 25 (42.37%) ITIL V3
4 24 (40.68%) Problem Management
5 23 (38.98%) Service Delivery
6 21 (35.59%) Incident Management
7 19 (32.20%) Windows
8 18 (30.51%) Blackberry
9 17 (28.81%) Finance
10 16 (27.12%) MS Excel
11 15 (25.42%) Change Management
12 14 (23.73%) Process Management
12 14 (23.73%) VPN
12 14 (23.73%) Clearswift
12 14 (23.73%) Nokia
12 14 (23.73%) Apple
12 14 (23.73%) Proofpoint
12 14 (23.73%) Transition Management
13 13 (22.03%) Service Design
13 13 (22.03%) MS Office
14 12 (20.34%) Windows 8
14 12 (20.34%) Mobile Computing
15 11 (18.64%) Asset Management
16 10 (16.95%) MS Exchange
16 10 (16.95%) Blackberry Enterprise Server
16 10 (16.95%) Windows Phone
16 10 (16.95%) iTunes
16 10 (16.95%) Exchange Server 2010
16 10 (16.95%) Smartphone

ITSM
Top Related IT Skills in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (16.95%) Blackberry Enterprise Server
1 10 (16.95%) Exchange Server 2010
1 10 (16.95%) MS Exchange
Applications
1 16 (27.12%) MS Excel
2 13 (22.03%) MS Office
Business Applications
1 1 (1.69%) Dynamics NAV
1 1 (1.69%) Remedy ITSM
Cloud Services
1 10 (16.95%) iTunes
2 7 (11.86%) Office 365
3 4 (6.78%) Amazon AWS
3 4 (6.78%) Microsoft Azure
Communications & Networking
1 14 (23.73%) VPN
2 1 (1.69%) DHCP
2 1 (1.69%) DNS
2 1 (1.69%) Firewall
2 1 (1.69%) LAN
2 1 (1.69%) Network Security
2 1 (1.69%) WAN
Database & Business Intelligence
1 1 (1.69%) SQL Server
Development Applications
1 1 (1.69%) Team Foundation Server
General
1 17 (28.81%) Finance
2 1 (1.69%) Legal
2 1 (1.69%) Telecoms
Job Titles
1 9 (15.25%) Analyst
2 6 (10.17%) Change Analyst
2 6 (10.17%) IT Manager
2 6 (10.17%) IT Services Manager
2 6 (10.17%) ITIL Change Analyst
2 6 (10.17%) Service Analyst
3 5 (8.47%) Change Management Analyst
3 5 (8.47%) Infrastructure Manager
3 5 (8.47%) ITIL Service Analyst
3 5 (8.47%) Service Continuity Manager
3 5 (8.47%) Service Management Analyst
3 5 (8.47%) Service Manager
4 4 (6.78%) Desktop Support
5 3 (5.08%) Incident Analyst
6 2 (3.39%) Administrator
6 2 (3.39%) IT Analyst
6 2 (3.39%) ITIL Manager
6 2 (3.39%) ITIL Service Manager
6 2 (3.39%) Project Coordinator
6 2 (3.39%) Service Management Manager
Libraries, Frameworks & Software Standards
1 1 (1.69%) Middleware
Miscellaneous
1 18 (30.51%) Blackberry
2 12 (20.34%) Mobile Computing
3 10 (16.95%) Smartphone
4 5 (8.47%) BYOD
5 4 (6.78%) Fat Client
5 4 (6.78%) Management Information System
5 4 (6.78%) Thin Client
6 2 (3.39%) CMDB
6 2 (3.39%) Reinsurance
Operating Systems
1 19 (32.20%) Windows
2 12 (20.34%) Windows 8
3 10 (16.95%) Windows Phone
4 4 (6.78%) Android
4 4 (6.78%) Windows 10
5 1 (1.69%) Windows Server
5 1 (1.69%) Windows Server 2008
5 1 (1.69%) Windows Server 2012
Processes & Methodologies
1 55 (93.22%) Service Management
2 53 (89.83%) ITIL
3 25 (42.37%) ITIL V3
4 24 (40.68%) Problem Management
5 23 (38.98%) Service Delivery
6 21 (35.59%) Incident Management
7 15 (25.42%) Change Management
8 14 (23.73%) Process Management
8 14 (23.73%) Transition Management
9 13 (22.03%) Service Design
10 11 (18.64%) Asset Management
11 9 (15.25%) Supplier Management
12 8 (13.56%) Configuration Management
13 6 (10.17%) PRINCE2
14 5 (8.47%) Service Continuity Management
15 4 (6.78%) Desktop Virtualisation
15 4 (6.78%) People Management
16 3 (5.08%) Knowledge Management
16 3 (5.08%) Mobile Device Management
16 3 (5.08%) Project Management
Programming Languages
1 1 (1.69%) SQL
1 1 (1.69%) T-SQL
Qualifications
1 9 (15.25%) Degree
2 2 (3.39%) ITIL Certification
3 1 (1.69%) PRINCE2 Certification
Quality Assurance & Compliance
1 2 (3.39%) SLA
2 1 (1.69%) ISO/IEC 27001
2 1 (1.69%) PCI DSS
System Software
1 4 (6.78%) VMware Infrastructure
1 4 (6.78%) vSphere
1 4 (6.78%) XenApp
1 4 (6.78%) XenDesktop
2 1 (1.69%) Active Directory
Systems Management
1 4 (6.78%) Microsoft Intune
1 4 (6.78%) SCCM
Vendors
1 25 (42.37%) Microsoft
2 14 (23.73%) Apple
2 14 (23.73%) Clearswift
2 14 (23.73%) Nokia
2 14 (23.73%) Proofpoint
3 4 (6.78%) AppSense
3 4 (6.78%) Citrix
3 4 (6.78%) Dell
3 4 (6.78%) HP
3 4 (6.78%) VMware
4 1 (1.69%) Remedy
4 1 (1.69%) SAP
4 1 (1.69%) ServiceNow
Chelmsford, Essex
Ashdown IT
Salary: £27500 per annum + pension, bonus, healthcare, gym
Posted: 3 days ago
Chelmsford, Essex
Red10
Salary: £40000 - £50000 per annum
Posted: 6 days ago
Essex
i3 Resourcing
Salary: with excellent bonus & benefits
Posted: 4 days ago
Chelmsford, Essex
Ashdown IT
Salary: £32500 per annum + pension, bonus, healthcare, gym
Posted: 6 days ago