The first table below looks at the demand for ITSM skills in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Essex region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 76 90 98
Rank change year-on-year
+14 +8
Permanent jobs citing ITSM 17 3 1
As % of all permanent IT jobs located in Essex 1.42% 0.27% 0.084%
As % of the Processes & Methodologies category 2.03% 0.34% 0.12%
Number of salaries quoted 17 3 1
Average salary £55,000 £75,000 £42,500
Average salary % change year-on-year
-26.66% +76.47%
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%
Processes & Methodologies Category
Essex
Permanent IT job ads with a match in the
Processes & Methodologies category
836 871 848
As % of all permanent IT jobs located in Essex 69.61% 78.61% 71.02%
Number of salaries quoted 702 717 737
Average salary £45,000 £42,500 £40,000
Average salary % change year-on-year
+5.88% +6.25%
90% offered a salary of more than £32,000 £30,000 £27,500
10% offered a salary of more than £67,500 £55,000 £60,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
ITSM
East of England

ITSM
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Essex region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Essex

ITSM
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Essex region.

ITSM Salary Trend in Essex

ITSM
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing ITSM across the Essex region over the 3 months to 25 July 2014.

ITSM Salary Histogram in Essex

ITSM
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Essex region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Colchester - 11 £55,000 -
Chelmsford - 2 £33,750 -
Southend-on-Sea - 1 £43,500 -
ITSM
East of England

ITSM
Top 30 Related IT Skills in Essex

For the 6 months to 25 July 2014, IT jobs across the Essex region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 50 (90.91%) Windows
2 48 (87.27%) Citrix
2 48 (87.27%) NetApp
2 48 (87.27%) XenApp
3 47 (85.45%) Windows Server 2008
4 43 (78.18%) ITIL
5 40 (72.73%) MS Exchange
5 40 (72.73%) Exchange Server 2010
5 40 (72.73%) Exchange Server 2013
6 38 (69.09%) assyst
7 32 (58.18%) Problem Management
8 23 (41.82%) Service Management
9 22 (40.00%) EMC
9 22 (40.00%) ITIL V3
10 21 (38.18%) Degree
11 18 (32.73%) Release Management
12 16 (29.09%) Root Cause Analysis
13 15 (27.27%) SharePoint Server
13 15 (27.27%) Business Analysis
13 15 (27.27%) Documentum
13 15 (27.27%) BizTalk Server
13 15 (27.27%) ABAP
13 15 (27.27%) Java
13 15 (27.27%) SQL
13 15 (27.27%) .NET
13 15 (27.27%) Oracle
13 15 (27.27%) SAP
14 14 (25.45%) Process Management
14 14 (25.45%) SAN
14 14 (25.45%) Remedy ITSM

ITSM
Top Related IT Skills in Essex by Category

For the 6 months to 25 July 2014, IT jobs across the Essex region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 40 (72.73%) MS Exchange
1 40 (72.73%) Exchange Server 2010
1 40 (72.73%) Exchange Server 2013
2 15 (27.27%) Documentum
2 15 (27.27%) BizTalk Server
2 15 (27.27%) SharePoint Server
Applications
1 2 (3.64%) MS Excel
Business Applications
1 38 (69.09%) assyst
2 14 (25.45%) Remedy ITSM
Communications & Networking
1 14 (25.45%) SAN
2 1 (1.82%) HTTP
Database & Business Intelligence
1 11 (20.00%) Oracle Reports
General
1 14 (25.45%) Law
2 5 (9.09%) Publishing
3 3 (5.45%) Legal
3 3 (5.45%) Finance
4 1 (1.82%) Local Government
Job Titles
1 30 (54.55%) Problem Manager
2 18 (32.73%) Release Manager
3 12 (21.82%) ITIL Manager
4 8 (14.55%) Service Manager
5 5 (9.09%) Services Delivery Manager
5 5 (9.09%) Delivery Manager
6 4 (7.27%) Change Manager
7 2 (3.64%) Service Desk Manager
7 2 (3.64%) Incident Manager
7 2 (3.64%) IT Services Manager
7 2 (3.64%) ITIL Service Manager
7 2 (3.64%) ITIL Change Manager
7 2 (3.64%) Change and Release Manager
Libraries, Frameworks & Software Standards
1 15 (27.27%) .NET
2 12 (21.82%) ASP.NET
Miscellaneous
1 8 (14.55%) Management Information System
2 2 (3.64%) NHS
Operating Systems
1 50 (90.91%) Windows
2 47 (85.45%) Windows Server 2008
Processes & Methodologies
1 43 (78.18%) ITIL
2 32 (58.18%) Problem Management
3 23 (41.82%) Service Management
4 22 (40.00%) ITIL V3
5 18 (32.73%) Release Management
6 16 (29.09%) Root Cause Analysis
7 15 (27.27%) Business Analysis
8 14 (25.45%) Process Management
8 14 (25.45%) ITIL V2
9 6 (10.91%) Service Delivery
10 4 (7.27%) Risk Management
10 4 (7.27%) Trend Analysis
11 3 (5.45%) Project Management
11 3 (5.45%) Stakeholder Management
11 3 (5.45%) Matrix Management
11 3 (5.45%) Change Management
12 2 (3.64%) Business Intelligence
12 2 (3.64%) PRINCE
13 1 (1.82%) ERP
13 1 (1.82%) Incident Management
Programming Languages
1 15 (27.27%) Java
1 15 (27.27%) SQL
1 15 (27.27%) ABAP
2 12 (21.82%) VBA
2 12 (21.82%) C#
2 12 (21.82%) VB
2 12 (21.82%) VB.NET
Qualifications
1 21 (38.18%) Degree
2 6 (10.91%) ITIL Certification
3 1 (1.82%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 2 (3.64%) QA
2 1 (1.82%) SLA
System Software
1 48 (87.27%) XenApp
Vendors
1 48 (87.27%) Citrix
1 48 (87.27%) NetApp
2 22 (40.00%) EMC
3 15 (27.27%) Oracle
3 15 (27.27%) SAP
4 14 (25.45%) Remedy