The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Exeter region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Exeter region.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Second Line Support
Rank 30 - 24
Rank change year-on-year
- 0
Permanent jobs requiring a 2nd Line Support 3 0 14
As % of all permanent IT jobs located in Exeter 2.11% - 6.39%
As % of the Job Titles category 2.22% - 6.45%
Number of salaries quoted 3 0 14
Average salary £23,000 - £22,500
UK excluding London average salary £24,000 £24,500 £24,000
% change year-on-year
-2.04% +2.08%
Job Titles Category
Exeter
Permanent IT job ads with a match in the
Job Titles category
135 122 217
As % of all permanent IT jobs located in Exeter 95.07% 98.39% 99.09%
Number of salaries quoted 127 117 186
Average salary £30,000 £35,000 £31,000
Average salary % change year-on-year
-14.28% +12.90%
90% offered a salary of more than £19,400 £24,000 £22,500
10% offered a salary of more than £42,500 £42,500 £40,500
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
2nd Line Support
Devon

2nd Line Support
Jobs Demand Trend in Exeter

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Exeter region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Exeter

2nd Line Support
Salary Trend in Exeter

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Exeter region.

2nd Line Support Salary Trend in Exeter

2nd Line Support
Salary Histogram in Exeter

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Exeter region over the 3 months to 16 April 2014.

2nd Line Support Salary Histogram in Exeter

2nd Line Support
Top 30 Related IT Skills in Exeter

For the 6 months to 16 April 2014, IT jobs across the Exeter region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 3 (100.00%) Windows
2 2 (66.67%) Windows Server 2008
2 2 (66.67%) MS Excel
2 2 (66.67%) MS Exchange
2 2 (66.67%) Microsoft
3 1 (33.33%) Active Directory
3 1 (33.33%) HP
3 1 (33.33%) Dell
3 1 (33.33%) Microsoft Certification
3 1 (33.33%) Avaya
3 1 (33.33%) Windows Server 2003
3 1 (33.33%) Project Management
3 1 (33.33%) LAN
3 1 (33.33%) WLAN
3 1 (33.33%) WAN
3 1 (33.33%) TCP/IP
3 1 (33.33%) SSL
3 1 (33.33%) Cisco
3 1 (33.33%) IBM
3 1 (33.33%) Windows 2000 Server
3 1 (33.33%) IIS
3 1 (33.33%) vSphere
3 1 (33.33%) Lync
3 1 (33.33%) Exchange Server 2010
3 1 (33.33%) Bomgar
3 1 (33.33%) Firewall
3 1 (33.33%) Migration
3 1 (33.33%) VMware
3 1 (33.33%) Backup Exec
3 1 (33.33%) VMware Certified Professional (VCP)

2nd Line Support
Top Related IT Skills in Exeter by Category

For the 6 months to 16 April 2014, IT jobs across the Exeter region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (66.67%) MS Exchange
2 1 (33.33%) Exchange Server 2007
2 1 (33.33%) Lync
2 1 (33.33%) Exchange Server 2010
2 1 (33.33%) IIS
Applications
1 2 (66.67%) MS Excel
Communications & Networking
1 1 (33.33%) LAN
1 1 (33.33%) WLAN
1 1 (33.33%) WAN
1 1 (33.33%) TCP/IP
1 1 (33.33%) SSL
1 1 (33.33%) Firewall
Operating Systems
1 3 (100.00%) Windows
2 2 (66.67%) Windows Server 2008
3 1 (33.33%) Windows 2000 Server
3 1 (33.33%) Windows Server 2003
Processes & Methodologies
1 1 (33.33%) Project Management
1 1 (33.33%) Migration
1 1 (33.33%) Technical Architecture
1 1 (33.33%) Problem Management
Qualifications
1 1 (33.33%) Microsoft Certification
1 1 (33.33%) VMware Certified Professional (VCP)
1 1 (33.33%) MCITP
System Software
1 1 (33.33%) Active Directory
1 1 (33.33%) vSphere
Systems Management
1 1 (33.33%) Backup Exec
1 1 (33.33%) SCCM
Vendors
1 2 (66.67%) Microsoft
2 1 (33.33%) HP
2 1 (33.33%) Dell
2 1 (33.33%) Avaya
2 1 (33.33%) VMware
2 1 (33.33%) Bomgar
2 1 (33.33%) Cisco
2 1 (33.33%) IBM