The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Exeter region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Exeter region.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Second Line Support
Rank 29 - 32
Rank change year-on-year
- 0
Permanent jobs requiring a 2nd Line Support 5 0 2
As % of all permanent IT jobs located in Exeter 3.01% - 1.39%
As % of the Job Titles category 3.16% - 1.39%
Number of salaries quoted 5 0 2
Average salary £22,000 - £22,500
UK excluding London average salary £24,500 £25,000 £25,000
% change year-on-year
-2.00% -
Job Titles Category
Exeter
Permanent IT job ads with a match in the
Job Titles category
158 94 144
As % of all permanent IT jobs located in Exeter 95.18% 79.66% 100.00%
Number of salaries quoted 143 78 136
Average salary £35,000 £34,000 £31,500
Average salary % change year-on-year
+2.94% +7.93%
90% offered a salary of more than £21,500 £25,000 £20,500
10% offered a salary of more than £45,000 £47,500 £37,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
2nd Line Support
Devon

2nd Line Support
Jobs Demand Trend in Exeter

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Exeter region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Exeter

2nd Line Support
Salary Trend in Exeter

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Exeter region.

2nd Line Support Salary Trend in Exeter

2nd Line Support
Top 30 Related IT Skills in Exeter

For the 6 months to 29 July 2014, IT jobs across the Exeter region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 6 (85.71%) Microsoft
2 4 (57.14%) SQL Server
2 4 (57.14%) MS Excel
3 3 (42.86%) Time Management
3 3 (42.86%) Service Management
3 3 (42.86%) Terminal Services
3 3 (42.86%) Internet
3 3 (42.86%) MS Exchange
3 3 (42.86%) SQL
3 3 (42.86%) Windows
3 3 (42.86%) VPN
3 3 (42.86%) SLA
4 2 (28.57%) Cisco
4 2 (28.57%) IBM
4 2 (28.57%) SSL
4 2 (28.57%) Active Directory
4 2 (28.57%) HP
4 2 (28.57%) Dell
4 2 (28.57%) Microsoft Certification
4 2 (28.57%) Avaya
4 2 (28.57%) IIS
4 2 (28.57%) LAN
4 2 (28.57%) WLAN
4 2 (28.57%) WAN
4 2 (28.57%) TCP/IP
4 2 (28.57%) SCCM
4 2 (28.57%) Migration
4 2 (28.57%) VMware
4 2 (28.57%) VMware Certified Professional (VCP)
4 2 (28.57%) MCITP

2nd Line Support
Top Related IT Skills in Exeter by Category

For the 6 months to 29 July 2014, IT jobs across the Exeter region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (42.86%) MS Exchange
2 2 (28.57%) Lync
2 2 (28.57%) IIS
3 1 (14.29%) Exchange Server 2010
3 1 (14.29%) Exchange Server 2007
Applications
1 4 (57.14%) MS Excel
Communications & Networking
1 3 (42.86%) VPN
1 3 (42.86%) Internet
2 2 (28.57%) SSL
2 2 (28.57%) LAN
2 2 (28.57%) WLAN
2 2 (28.57%) WAN
2 2 (28.57%) TCP/IP
3 1 (14.29%) SAN
3 1 (14.29%) Firewall
Database & Business Intelligence
1 4 (57.14%) SQL Server
Operating Systems
1 3 (42.86%) Windows
2 1 (14.29%) Windows Server 2008
Processes & Methodologies
1 3 (42.86%) Service Management
1 3 (42.86%) Time Management
2 2 (28.57%) Project Management
2 2 (28.57%) Service Delivery
2 2 (28.57%) Migration
3 1 (14.29%) Technical Architecture
3 1 (14.29%) ITIL
Programming Languages
1 3 (42.86%) SQL
Qualifications
1 2 (28.57%) Microsoft Certification
1 2 (28.57%) VMware Certified Professional (VCP)
1 2 (28.57%) MCITP
Quality Assurance & Compliance
1 3 (42.86%) SLA
System Software
1 3 (42.86%) Terminal Services
2 2 (28.57%) vSphere
2 2 (28.57%) Active Directory
Systems Management
1 2 (28.57%) SCCM
2 1 (14.29%) Backup Exec
Vendors
1 6 (85.71%) Microsoft
2 2 (28.57%) HP
2 2 (28.57%) Dell
2 2 (28.57%) Avaya
2 2 (28.57%) VMware
2 2 (28.57%) Cisco
2 2 (28.57%) IBM