The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Exeter region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 29 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Dec 2014
Same period 2013 Same period 2012
Third Line Support
Rank 25 - -
Rank change year-on-year
- 0
Permanent jobs requiring a 3rd Line Support 11 0 0
As % of all permanent IT jobs located in Exeter 7.43% - -
As % of the Job Titles category 7.75% - -
Number of salaries quoted 11 0 0
Average salary £34,000 - -
UK excluding London average salary £35,000 £35,000 £33,000
% change year-on-year
- +6.06%
3rd Line Support
Devon

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Exeter region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Exeter
Permanent IT job ads with a match in the
Job Titles category
142 211 212
As % of all permanent IT jobs located in Exeter 95.95% 93.36% 97.70%
Number of salaries quoted 106 187 204
Average salary £34,000 £28,500 £33,500
Average salary % change year-on-year
+19.29% -14.92%
90% offered a salary of more than £26,000 £20,800 £20,000
10% offered a salary of more than £40,000 £42,500 £37,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in Exeter

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Exeter region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Exeter

3rd Line Support
Salary Trend in Exeter

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Exeter region.

3rd Line Support Salary Trend in Exeter

3rd Line Support
Top 30 Related IT Skills in Exeter

For the 6 months to 29 December 2014, IT jobs across the Exeter region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 11 (84.62%) Microsoft
2 9 (69.23%) Project Management
3 8 (61.54%) MS Excel
4 7 (53.85%) Windows
4 7 (53.85%) VMware
5 6 (46.15%) MS Office
5 6 (46.15%) ITIL
6 5 (38.46%) C#
6 5 (38.46%) .NET
6 5 (38.46%) Service Delivery
6 5 (38.46%) Microsoft Certification
6 5 (38.46%) MCITP
6 5 (38.46%) Time Management
7 4 (30.77%) Active Directory
8 3 (23.08%) Back Office
8 3 (23.08%) LAN
8 3 (23.08%) VoIP
8 3 (23.08%) TCP/IP
8 3 (23.08%) Cisco
9 2 (15.38%) WAN
9 2 (15.38%) MS Exchange
9 2 (15.38%) Avaya
9 2 (15.38%) Internet
9 2 (15.38%) HP
9 2 (15.38%) Dell
10 1 (7.69%) ITIL Foundation Certificate
10 1 (7.69%) Hyper-V
10 1 (7.69%) vSphere
10 1 (7.69%) HP SIM
10 1 (7.69%) Lync

3rd Line Support
Top Related IT Skills in Exeter by Category

For the 6 months to 29 December 2014, IT jobs across the Exeter region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (15.38%) MS Exchange
2 1 (7.69%) Blackberry Enterprise Server
2 1 (7.69%) Lync
2 1 (7.69%) IIS
2 1 (7.69%) SharePoint
Applications
1 8 (61.54%) MS Excel
2 6 (46.15%) MS Office
3 1 (7.69%) MS Visio
Communications & Networking
1 3 (23.08%) LAN
1 3 (23.08%) VoIP
1 3 (23.08%) TCP/IP
2 2 (15.38%) Internet
2 2 (15.38%) WAN
3 1 (7.69%) DHCP
3 1 (7.69%) WLAN
3 1 (7.69%) DNS
3 1 (7.69%) SSL
General
1 3 (23.08%) Back Office
Libraries, Frameworks & Software Standards
1 5 (38.46%) .NET
Miscellaneous
1 1 (7.69%) Blackberry
1 1 (7.69%) Clustering
Operating Systems
1 7 (53.85%) Windows
Processes & Methodologies
1 9 (69.23%) Project Management
2 6 (46.15%) ITIL
3 5 (38.46%) Time Management
3 5 (38.46%) Service Delivery
4 1 (7.69%) Migration
4 1 (7.69%) Network Load Balancing
4 1 (7.69%) Configuration Management
Programming Languages
1 5 (38.46%) C#
Qualifications
1 5 (38.46%) MCITP
1 5 (38.46%) Microsoft Certification
2 1 (7.69%) VMware Certified Professional (VCP)
2 1 (7.69%) Citrix Certification
2 1 (7.69%) SC Cleared
2 1 (7.69%) Security Cleared
2 1 (7.69%) ITIL Foundation Certificate
System Software
1 4 (30.77%) Active Directory
2 1 (7.69%) ISA Server
2 1 (7.69%) VMware ESX
2 1 (7.69%) VMware Infrastructure
2 1 (7.69%) Hyper-V
2 1 (7.69%) vSphere
Systems Management
1 1 (7.69%) OpenView
1 1 (7.69%) SCCM
1 1 (7.69%) SCOM
1 1 (7.69%) HP SIM
Vendors
1 11 (84.62%) Microsoft
2 7 (53.85%) VMware
3 3 (23.08%) Cisco
4 2 (15.38%) Avaya
4 2 (15.38%) HP
4 2 (15.38%) Dell
5 1 (7.69%) Citrix
5 1 (7.69%) IBM