The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Exeter region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Third Line Support
Rank 32 25 31
Rank change year-on-year
-7 +6
Permanent jobs requiring a 3rd Line Support 2 2 1
As % of all permanent IT jobs located in Exeter 1.16% 2.13% 0.54%
As % of the Job Titles category 1.23% 2.35% 0.54%
Number of salaries quoted 2 2 1
Average salary £30,750 £31,125 £28,500
Average salary % change year-on-year
-1.20% +9.21%
UK excluding London average salary £33,500 £32,500 £34,500
% change year-on-year
+3.07% -5.79%
3rd Line Support
Devon

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Exeter region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Exeter
Permanent IT job ads with a match in the
Job Titles category
162 85 184
As % of all permanent IT jobs located in Exeter 94.19% 90.43% 98.92%
Number of salaries quoted 133 76 174
Average salary £35,000 £34,000 £32,500
Average salary % change year-on-year
+2.94% +4.61%
90% offered a salary of more than £21,500 £25,000 £21,000
10% offered a salary of more than £45,000 £45,000 £41,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support
Jobs Demand Trend in Exeter

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Exeter region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Exeter

3rd Line Support
Salary Trend in Exeter

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Exeter region.

3rd Line Support Salary Trend in Exeter

3rd Line Support
Top 30 Related IT Skills in Exeter

For the 6 months to 18 September 2014, IT jobs across the Exeter region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 6 (100.00%) Microsoft
2 5 (83.33%) HP
2 5 (83.33%) Windows
2 5 (83.33%) MS Exchange
2 5 (83.33%) VMware
3 4 (66.67%) VMware Infrastructure
3 4 (66.67%) DHCP
3 4 (66.67%) DNS
3 4 (66.67%) Citrix
3 4 (66.67%) Active Directory
4 3 (50.00%) Microsoft Certification
4 3 (50.00%) TCP/IP
4 3 (50.00%) LAN
4 3 (50.00%) MS Excel
4 3 (50.00%) MS Office
4 3 (50.00%) Firewall
4 3 (50.00%) Exchange Server 2007
4 3 (50.00%) Exchange Server 2010
4 3 (50.00%) Office 365
4 3 (50.00%) Analytical Skills
5 2 (33.33%) SCCM
5 2 (33.33%) MCITP
5 2 (33.33%) WAN
5 2 (33.33%) Avaya
5 2 (33.33%) Internet
5 2 (33.33%) Cisco
5 2 (33.33%) Dell
6 1 (16.67%) CCA
6 1 (16.67%) Citrix Certification
6 1 (16.67%) IBM

3rd Line Support
Top Related IT Skills in Exeter by Category

For the 6 months to 18 September 2014, IT jobs across the Exeter region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (83.33%) MS Exchange
2 3 (50.00%) Exchange Server 2007
2 3 (50.00%) Exchange Server 2010
3 1 (16.67%) Blackberry Enterprise Server
3 1 (16.67%) IIS
3 1 (16.67%) SharePoint
3 1 (16.67%) Lync
Applications
1 3 (50.00%) MS Excel
1 3 (50.00%) MS Office
2 1 (16.67%) MS Visio
Cloud Services
1 3 (50.00%) Office 365
Communications & Networking
1 4 (66.67%) DHCP
1 4 (66.67%) DNS
2 3 (50.00%) TCP/IP
2 3 (50.00%) LAN
2 3 (50.00%) Firewall
3 2 (33.33%) WAN
3 2 (33.33%) Internet
4 1 (16.67%) WLAN
4 1 (16.67%) SSL
Miscellaneous
1 3 (50.00%) Analytical Skills
2 1 (16.67%) Blackberry
2 1 (16.67%) Firmware
2 1 (16.67%) Clustering
Operating Systems
1 5 (83.33%) Windows
2 1 (16.67%) UNIX
Processes & Methodologies
1 1 (16.67%) Configuration Management
1 1 (16.67%) Project Management
1 1 (16.67%) ITIL
1 1 (16.67%) Network Load Balancing
1 1 (16.67%) Migration
1 1 (16.67%) Performance Tuning
1 1 (16.67%) Kalman Filter
Qualifications
1 3 (50.00%) Microsoft Certification
2 2 (33.33%) MCITP
3 1 (16.67%) CCA
3 1 (16.67%) Citrix Certification
3 1 (16.67%) MCP
3 1 (16.67%) MCSE
3 1 (16.67%) VMware Certified Professional (VCP)
3 1 (16.67%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (16.67%) SLA
1 1 (16.67%) QA
System Software
1 4 (66.67%) VMware Infrastructure
1 4 (66.67%) Active Directory
2 1 (16.67%) ISA Server
2 1 (16.67%) Hyper-V
2 1 (16.67%) XenApp
2 1 (16.67%) XenServer
2 1 (16.67%) XenDesktop
2 1 (16.67%) vSphere
Systems Management
1 2 (33.33%) SCCM
2 1 (16.67%) WSUS
2 1 (16.67%) SCOM
Vendors
1 6 (100.00%) Microsoft
2 5 (83.33%) HP
2 5 (83.33%) VMware
3 4 (66.67%) Citrix
4 2 (33.33%) Avaya
4 2 (33.33%) Cisco
4 2 (33.33%) Dell
5 1 (16.67%) IBM