The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Farnborough region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Second Line Support
Rank 29 20 35
Rank change year-on-year
-9 +15
Permanent jobs requiring a 2nd Line Support 25 15 2
As % of all permanent IT jobs located in Farnborough 8.06% 8.98% 1.11%
As % of the Job Titles category 8.20% 9.04% 1.16%
Number of salaries quoted 25 14 2
Average salary £25,000 £25,000 £35,000
Average salary % change year-on-year
- -28.57%
90% offered a salary of more than £23,500 £19,000 £31,000
10% offered a salary of more than £30,000 £29,250 £39,000
UK excluding London average salary £25,266 £25,000 £24,000
% change year-on-year
+1.06% +4.16%
2nd Line Support
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Farnborough region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Farnborough
Permanent IT job ads with a match in the
Job Titles category
305 166 173
As % of all permanent IT jobs located in Farnborough 98.39% 99.40% 96.11%
Number of salaries quoted 247 144 147
Average salary £40,000 £35,000 £42,500
Average salary % change year-on-year
+14.28% -17.64%
90% offered a salary of more than £23,500 £22,000 £31,500
10% offered a salary of more than £52,500 £60,000 £47,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support
Jobs Demand Trend in Farnborough

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Farnborough region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Farnborough

2nd Line Support
Salary Trend in Farnborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Farnborough region.

2nd Line Support Salary Trend in Farnborough

2nd Line Support
Salary Histogram in Farnborough

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Farnborough region over the 3 months to 5 February 2016.

2nd Line Support Salary Histogram in Farnborough

2nd Line Support
Top 30 Related IT Skills in Farnborough

For the 6 months to 5 February 2016, IT jobs across the Farnborough region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 45 (97.83%) Windows
2 37 (80.43%) Microsoft
3 36 (78.26%) MS Exchange
4 29 (63.04%) Exchange Server 2010
5 28 (60.87%) Active Directory
6 23 (50.00%) Office 365
6 23 (50.00%) Windows Server
7 21 (45.65%) Exchange Server 2013
7 21 (45.65%) Windows Server 2008
8 20 (43.48%) SAN
9 19 (41.30%) SharePoint
9 19 (41.30%) SharePoint Server
9 19 (41.30%) Hyper-V
10 16 (34.78%) Windows Server 2012
10 16 (34.78%) VMware
11 11 (23.91%) Firewall
12 9 (19.57%) Cisco
12 9 (19.57%) Exchange Server 2007
12 9 (19.57%) Security Cleared
13 8 (17.39%) SC Cleared
13 8 (17.39%) MS Excel
13 8 (17.39%) Windows Server 2003
13 8 (17.39%) Juniper
14 7 (15.22%) Linux
14 7 (15.22%) TCP/IP
14 7 (15.22%) VMware Infrastructure
15 6 (13.04%) Windows Vista
15 6 (13.04%) Exchange Server 2003
15 6 (13.04%) Customer Engagement
15 6 (13.04%) Windows 8

2nd Line Support
Top Related IT Skills in Farnborough by Category

For the 6 months to 5 February 2016, IT jobs across the Farnborough region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 36 (78.26%) MS Exchange
2 29 (63.04%) Exchange Server 2010
3 21 (45.65%) Exchange Server 2013
4 19 (41.30%) SharePoint
4 19 (41.30%) SharePoint Server
5 9 (19.57%) Exchange Server 2007
6 6 (13.04%) Exchange Server 2003
Applications
1 8 (17.39%) MS Excel
2 1 (2.17%) MS Office
Cloud Services
1 23 (50.00%) Office 365
2 1 (2.17%) IaaS
2 1 (2.17%) PaaS
2 1 (2.17%) SaaS
Communications & Networking
1 20 (43.48%) SAN
2 11 (23.91%) Firewall
3 7 (15.22%) TCP/IP
4 6 (13.04%) DHCP
4 6 (13.04%) DNS
4 6 (13.04%) Internet
5 1 (2.17%) NAS
General
1 2 (4.35%) Banking
1 2 (4.35%) Finance
1 2 (4.35%) Telecoms
Libraries, Frameworks & Software Standards
1 5 (10.87%) HTML
Miscellaneous
1 2 (4.35%) Analytical Skills
2 1 (2.17%) Replication
Operating Systems
1 45 (97.83%) Windows
2 23 (50.00%) Windows Server
3 21 (45.65%) Windows Server 2008
4 16 (34.78%) Windows Server 2012
5 8 (17.39%) Windows Server 2003
6 7 (15.22%) Linux
7 6 (13.04%) Windows 8
7 6 (13.04%) Windows Vista
7 6 (13.04%) Windows XP
8 4 (8.70%) Windows 2000 Server
9 2 (4.35%) Windows 7
10 1 (2.17%) Windows 2000
Processes & Methodologies
1 6 (13.04%) Customer Engagement
1 6 (13.04%) High Availability
2 4 (8.70%) CRM
3 1 (2.17%) Disaster Recovery
Qualifications
1 9 (19.57%) Security Cleared
2 8 (17.39%) SC Cleared
3 6 (13.04%) Cisco Certification
4 5 (10.87%) CCNA
5 1 (2.17%) CCNP
5 1 (2.17%) Degree
5 1 (2.17%) MCITP
5 1 (2.17%) Microsoft Certification
5 1 (2.17%) VMware Certified Professional (VCP)
System Software
1 28 (60.87%) Active Directory
2 19 (41.30%) Hyper-V
3 7 (15.22%) VMware Infrastructure
Vendors
1 37 (80.43%) Microsoft
2 16 (34.78%) VMware
3 9 (19.57%) Cisco
4 8 (17.39%) Juniper
Farnborough, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £27000 per annum
Posted: 3 days ago
Farnborough, Hampshire
Deerfoot IT Resources Ltd
Salary: £25000 - £28000 per annum
Posted: 4 days ago