The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Farnborough region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Second Line Support
Rank 16 35 39
Rank change year-on-year
+19 +4
Permanent jobs requiring a 2nd Line Support 18 3 2
As % of all permanent IT jobs located in Farnborough 9.78% 1.59% 0.89%
As % of the Job Titles category 9.89% 1.60% 0.95%
Number of salaries quoted 18 3 2
Average salary £28,000 £29,000 £21,750
Average salary % change year-on-year
-3.44% +33.33%
90% offered a salary of more than £23,200 £26,600 £20,350
10% offered a salary of more than £35,000 £29,800 £23,150
UK excluding London average salary £25,000 £25,000 £24,500
% change year-on-year
- +2.04%
2nd Line Support
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Farnborough region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Farnborough
Permanent IT job ads with a match in the
Job Titles category
182 187 211
As % of all permanent IT jobs located in Farnborough 98.91% 98.94% 94.20%
Number of salaries quoted 158 167 190
Average salary £37,500 £40,000 £45,000
Average salary % change year-on-year
-6.25% -11.11%
90% offered a salary of more than £23,500 £25,000 £28,300
10% offered a salary of more than £65,000 £55,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Farnborough

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Farnborough region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Farnborough

2nd Line Support
Salary Trend in Farnborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Farnborough region.

2nd Line Support Salary Trend in Farnborough

2nd Line Support
Salary Histogram in Farnborough

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Farnborough region over the 3 months to 19 December 2014.

2nd Line Support Salary Histogram in Farnborough

2nd Line Support
Top 30 Related IT Skills in Farnborough

For the 6 months to 19 December 2014, IT jobs across the Farnborough region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 29 (100.00%) Windows
2 18 (62.07%) MS Exchange
2 18 (62.07%) Active Directory
3 16 (55.17%) CRM
4 15 (51.72%) Windows Vista
5 14 (48.28%) Windows 2000 Server
5 14 (48.28%) Microsoft
5 14 (48.28%) Windows XP
6 13 (44.83%) MS Excel
7 12 (41.38%) Exchange Server 2007
8 11 (37.93%) Exchange Server 2010
8 11 (37.93%) Linux
8 11 (37.93%) SLA
9 10 (34.48%) VMware
10 9 (31.03%) ITIL
10 9 (31.03%) SAN
10 9 (31.03%) IPsec
10 9 (31.03%) NAS
10 9 (31.03%) VPN
10 9 (31.03%) vSphere
10 9 (31.03%) VMware Infrastructure
11 8 (27.59%) Security Cleared
11 8 (27.59%) Firewall
12 7 (24.14%) Windows Server 2012
12 7 (24.14%) Change Management
12 7 (24.14%) vCloud
12 7 (24.14%) SaaS
12 7 (24.14%) PaaS
12 7 (24.14%) IaaS
13 6 (20.69%) Exchange Server 2003

2nd Line Support
Top Related IT Skills in Farnborough by Category

For the 6 months to 19 December 2014, IT jobs across the Farnborough region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (62.07%) MS Exchange
2 12 (41.38%) Exchange Server 2007
3 11 (37.93%) Exchange Server 2010
4 6 (20.69%) Exchange Server 2003
5 1 (3.45%) Exchange Server 2013
Applications
1 13 (44.83%) MS Excel
Cloud Services
1 7 (24.14%) SaaS
1 7 (24.14%) PaaS
1 7 (24.14%) IaaS
2 1 (3.45%) Office 365
Communications & Networking
1 9 (31.03%) VPN
1 9 (31.03%) SAN
1 9 (31.03%) IPsec
1 9 (31.03%) NAS
2 8 (27.59%) Firewall
3 2 (6.90%) SSL
3 2 (6.90%) TCP/IP
Database & Business Intelligence
1 3 (10.34%) SQL Server
2 1 (3.45%) SQL Server 2005
2 1 (3.45%) SQL Server 2012
Libraries, Frameworks & Software Standards
1 3 (10.34%) HTML
Miscellaneous
1 2 (6.90%) EPoS
Operating Systems
1 29 (100.00%) Windows
2 15 (51.72%) Windows Vista
3 14 (48.28%) Windows 2000 Server
3 14 (48.28%) Windows XP
4 11 (37.93%) Linux
5 7 (24.14%) Windows Server 2012
6 5 (17.24%) Windows 8
7 2 (6.90%) CentOS
7 2 (6.90%) Red Hat Enterprise Linux
8 1 (3.45%) Windows Server 2008
Processes & Methodologies
1 16 (55.17%) CRM
2 9 (31.03%) ITIL
3 7 (24.14%) Change Management
4 2 (6.90%) Service Management
Programming Languages
1 2 (6.90%) PowerShell
2 1 (3.45%) SQL
Qualifications
1 8 (27.59%) Security Cleared
2 2 (6.90%) MCP
Quality Assurance & Compliance
1 11 (37.93%) SLA
System Software
1 18 (62.07%) Active Directory
2 9 (31.03%) VMware Infrastructure
2 9 (31.03%) vSphere
3 7 (24.14%) vCloud
4 3 (10.34%) Hyper-V
Vendors
1 14 (48.28%) Microsoft
2 10 (34.48%) VMware
3 4 (13.79%) Cisco
Farnborough
The People Network
Salary: £30000 per annum
Posted: 10 days ago
Farnborough
Recruitment Genius
Salary: £20000 - £25000 per annum
Posted: 15 days ago