The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Farnborough region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 1 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Jun 2015
Same period 2014 Same period 2013
Second Line Support
Rank 35 30 30
Rank change year-on-year
-5 0
Permanent jobs requiring a 2nd Line Support 15 6 6
As % of all permanent IT jobs located in Farnborough 4.67% 2.68% 3.49%
As % of the Job Titles category 4.97% 2.80% 3.55%
Number of salaries quoted 15 5 6
Average salary £23,500 £27,500 £23,000
Average salary % change year-on-year
-14.54% +19.56%
90% offered a salary of more than £19,000 £23,500 £17,000
10% offered a salary of more than £32,200 £32,200 £25,500
UK excluding London average salary £24,500 £24,500 £24,500
2nd Line Support
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Farnborough region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Farnborough
Permanent IT job ads with a match in the
Job Titles category
302 214 169
As % of all permanent IT jobs located in Farnborough 94.08% 95.54% 98.26%
Number of salaries quoted 261 184 157
Average salary £42,500 £42,500 £37,500
Average salary % change year-on-year
- +13.33%
90% offered a salary of more than £25,000 £24,000 £25,000
10% offered a salary of more than £60,000 £60,000 £67,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Farnborough

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Farnborough region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Farnborough

2nd Line Support
Salary Trend in Farnborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Farnborough region.

2nd Line Support Salary Trend in Farnborough

2nd Line Support
Salary Histogram in Farnborough

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Farnborough region over the 3 months to 1 June 2015.

2nd Line Support Salary Histogram in Farnborough

2nd Line Support
Top 30 Related IT Skills in Farnborough

For the 6 months to 1 June 2015, IT jobs across the Farnborough region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 24 (85.71%) Windows
2 23 (82.14%) Microsoft
3 19 (67.86%) Active Directory
3 19 (67.86%) MS Exchange
4 15 (53.57%) Exchange Server 2003
5 14 (50.00%) HTML
5 14 (50.00%) Windows Server 2012
6 13 (46.43%) Windows 8
6 13 (46.43%) Windows XP
6 13 (46.43%) Hyper-V
6 13 (46.43%) Windows 2000 Server
6 13 (46.43%) Windows Vista
7 12 (42.86%) MS Excel
7 12 (42.86%) CRM
8 9 (32.14%) PowerShell
9 8 (28.57%) SQL Server
10 6 (21.43%) Linux
10 6 (21.43%) SAN
11 5 (17.86%) TCP/IP
11 5 (17.86%) VMware Infrastructure
11 5 (17.86%) VMware
12 4 (14.29%) SharePoint Server
12 4 (14.29%) Windows Server 2008
12 4 (14.29%) SharePoint
12 4 (14.29%) Cisco
12 4 (14.29%) Exchange Server 2010
12 4 (14.29%) Office 365
12 4 (14.29%) Exchange Server 2013
13 3 (10.71%) Analytical Skills
13 3 (10.71%) vSphere

2nd Line Support
Top Related IT Skills in Farnborough by Category

For the 6 months to 1 June 2015, IT jobs across the Farnborough region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (67.86%) MS Exchange
2 15 (53.57%) Exchange Server 2003
3 4 (14.29%) SharePoint Server
3 4 (14.29%) SharePoint
3 4 (14.29%) Exchange Server 2010
3 4 (14.29%) Exchange Server 2013
4 1 (3.57%) Lync
Applications
1 12 (42.86%) MS Excel
2 3 (10.71%) MS Office
Cloud Services
1 4 (14.29%) Office 365
Communications & Networking
1 6 (21.43%) SAN
2 5 (17.86%) TCP/IP
3 3 (10.71%) SSL
3 3 (10.71%) Firewall
3 3 (10.71%) IPsec
4 2 (7.14%) NAS
4 2 (7.14%) VoIP
4 2 (7.14%) Internet
4 2 (7.14%) VPN
5 1 (3.57%) Spanning Tree
5 1 (3.57%) DNS
5 1 (3.57%) MPLS
5 1 (3.57%) OSPF
5 1 (3.57%) BGP
5 1 (3.57%) POP3
5 1 (3.57%) SMTP
5 1 (3.57%) VLAN
5 1 (3.57%) IMAP
Database & Business Intelligence
1 8 (28.57%) SQL Server
Development Applications
1 1 (3.57%) Team Foundation Server
Libraries, Frameworks & Software Standards
1 14 (50.00%) HTML
2 2 (7.14%) CSS
3 1 (3.57%) RSS
3 1 (3.57%) XML
3 1 (3.57%) .NET
Miscellaneous
1 3 (10.71%) Analytical Skills
1 3 (10.71%) EPoS
2 1 (3.57%) Video Conferencing
Operating Systems
1 24 (85.71%) Windows
2 14 (50.00%) Windows Server 2012
3 13 (46.43%) Windows 8
3 13 (46.43%) Windows XP
3 13 (46.43%) Windows 2000 Server
3 13 (46.43%) Windows Vista
4 6 (21.43%) Linux
5 4 (14.29%) Windows Server 2008
6 2 (7.14%) CentOS
6 2 (7.14%) Red Hat Enterprise Linux
Processes & Methodologies
1 12 (42.86%) CRM
2 1 (3.57%) Network Management
2 1 (3.57%) Infrastructure Management
2 1 (3.57%) Service Delivery
Programming Languages
1 9 (32.14%) PowerShell
2 1 (3.57%) C#
2 1 (3.57%) SQL
Qualifications
1 3 (10.71%) MCP
2 2 (7.14%) Microsoft Certification
3 1 (3.57%) Cisco Certification
3 1 (3.57%) CCNA
3 1 (3.57%) MCSE
3 1 (3.57%) MCSA
3 1 (3.57%) MCDST
3 1 (3.57%) MCTS
3 1 (3.57%) CCENT
Quality Assurance & Compliance
1 1 (3.57%) SLA
System Software
1 19 (67.86%) Active Directory
2 13 (46.43%) Hyper-V
3 5 (17.86%) VMware Infrastructure
4 3 (10.71%) vSphere
5 2 (7.14%) vCloud
6 1 (3.57%) VMware ESXi
6 1 (3.57%) VMware ESX
6 1 (3.57%) Microsoft Virtual Server
Systems Management
1 1 (3.57%) SCVMM
Vendors
1 23 (82.14%) Microsoft
2 5 (17.86%) VMware
3 4 (14.29%) Cisco
4 2 (7.14%) HP
5 1 (3.57%) Polycom
5 1 (3.57%) Tandberg
Farnborough
Recruitment Genius
Salary: £18000 - £22000 per annum
Posted: 5 days ago
Farnborough, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £27000 per annum
Posted: 6 days ago
Farnborough
Deerfoot IT
Salary: £25000 - £28000 per annum
Posted: 11 days ago
Farnborough
Explore Group
Salary: £28000 per annum
Posted: 12 days ago