The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Farnborough region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Second Line Support
Rank 31 32 34
Rank change year-on-year
+1 +2
Permanent jobs requiring a 2nd Line Support 10 3 3
As % of all permanent IT jobs located in Farnborough 3.82% 1.80% 1.29%
As % of the Job Titles category 3.95% 1.84% 1.45%
Number of salaries quoted 10 3 3
Average salary £28,750 £22,500 £23,000
Average salary % change year-on-year
+27.77% -2.17%
UK excluding London average salary £24,375 £25,000 £25,000
% change year-on-year
-2.50% -
2nd Line Support
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Farnborough region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Farnborough
Permanent IT job ads with a match in the
Job Titles category
253 163 207
As % of all permanent IT jobs located in Farnborough 96.56% 97.60% 88.84%
Number of salaries quoted 203 158 177
Average salary £42,500 £42,500 £37,500
Average salary % change year-on-year
- +13.33%
90% offered a salary of more than £25,250 £23,500 £25,000
10% offered a salary of more than £55,000 £60,000 £55,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

2nd Line Support
Jobs Demand Trend in Farnborough

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Farnborough region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Farnborough

2nd Line Support
Salary Trend in Farnborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Farnborough region.

2nd Line Support Salary Trend in Farnborough

2nd Line Support
Top 30 Related IT Skills in Farnborough

For the 6 months to 27 August 2014, IT jobs across the Farnborough region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 16 (100.00%) Windows
2 11 (68.75%) MS Excel
2 11 (68.75%) Microsoft
3 10 (62.50%) Windows XP
3 10 (62.50%) Windows Vista
3 10 (62.50%) Windows 2000 Server
4 9 (56.25%) CRM
4 9 (56.25%) Active Directory
4 9 (56.25%) SLA
5 5 (31.25%) SAN
5 5 (31.25%) Linux
5 5 (31.25%) MS Exchange
5 5 (31.25%) VPN
5 5 (31.25%) ITIL
5 5 (31.25%) IPsec
5 5 (31.25%) VMware
5 5 (31.25%) NAS
5 5 (31.25%) vSphere
5 5 (31.25%) VMware Infrastructure
6 4 (25.00%) Exchange Server 2010
6 4 (25.00%) Exchange Server 2007
7 3 (18.75%) Security Cleared
7 3 (18.75%) Change Management
7 3 (18.75%) Firewall
7 3 (18.75%) vCloud
7 3 (18.75%) SaaS
7 3 (18.75%) PaaS
7 3 (18.75%) IaaS
8 2 (12.50%) Service Management
8 2 (12.50%) CentOS

2nd Line Support
Top Related IT Skills in Farnborough by Category

For the 6 months to 27 August 2014, IT jobs across the Farnborough region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (31.25%) MS Exchange
2 4 (25.00%) Exchange Server 2007
2 4 (25.00%) Exchange Server 2010
3 1 (6.25%) Exchange Server 2003
Applications
1 11 (68.75%) MS Excel
Cloud Services
1 3 (18.75%) SaaS
1 3 (18.75%) PaaS
1 3 (18.75%) IaaS
Communications & Networking
1 5 (31.25%) VPN
1 5 (31.25%) SAN
1 5 (31.25%) IPsec
1 5 (31.25%) NAS
2 3 (18.75%) Firewall
3 2 (12.50%) SSL
3 2 (12.50%) TCP/IP
Operating Systems
1 16 (100.00%) Windows
2 10 (62.50%) Windows XP
2 10 (62.50%) Windows Vista
2 10 (62.50%) Windows 2000 Server
3 5 (31.25%) Linux
4 2 (12.50%) CentOS
4 2 (12.50%) Red Hat Enterprise Linux
5 1 (6.25%) Windows 7
5 1 (6.25%) Windows 8
5 1 (6.25%) Windows Server 2012
Processes & Methodologies
1 9 (56.25%) CRM
2 5 (31.25%) ITIL
3 3 (18.75%) Change Management
4 2 (12.50%) Service Management
5 1 (6.25%) Software Testing
Qualifications
1 3 (18.75%) Security Cleared
Quality Assurance & Compliance
1 9 (56.25%) SLA
System Software
1 9 (56.25%) Active Directory
2 5 (31.25%) VMware Infrastructure
2 5 (31.25%) vSphere
3 3 (18.75%) vCloud
Vendors
1 11 (68.75%) Microsoft
2 5 (31.25%) VMware
3 2 (12.50%) Cisco
Farnborough, Hampshire
Coal IT Services
Salary: From £25,000 to £30,000 per annum
Posted: 6 days ago