The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Farnborough region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Farnborough region.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
Second Line Support
Rank 27 36 37
Rank change year-on-year
+9 +1
Permanent jobs requiring a 2nd Line Support 9 4 3
As % of all permanent IT jobs located in Farnborough 3.96% 2.44% 1.20%
As % of the Job Titles category 4.13% 2.50% 1.32%
Number of salaries quoted 8 4 3
Average salary £28,750 £22,500 £23,000
Average salary % change year-on-year
+27.77% -2.17%
UK excluding London average salary £24,500 £25,000 £25,000
% change year-on-year
-2.00% -
Job Titles Category
Farnborough
Permanent IT job ads with a match in the
Job Titles category
218 160 228
As % of all permanent IT jobs located in Farnborough 96.04% 97.56% 91.20%
Number of salaries quoted 174 157 207
Average salary £42,500 £40,000 £40,500
Average salary % change year-on-year
+6.25% -1.23%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £57,500 £62,500 £52,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
2nd Line Support
Hampshire

2nd Line Support
Jobs Demand Trend in Farnborough

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Farnborough region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Farnborough

2nd Line Support
Salary Trend in Farnborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Farnborough region.

2nd Line Support Salary Trend in Farnborough

2nd Line Support
Top 30 Related IT Skills in Farnborough

For the 6 months to 30 July 2014, IT jobs across the Farnborough region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 13 (100.00%) Windows
2 10 (76.92%) MS Excel
2 10 (76.92%) Microsoft
3 9 (69.23%) Windows XP
3 9 (69.23%) Windows Vista
3 9 (69.23%) Windows 2000 Server
4 8 (61.54%) CRM
4 8 (61.54%) Active Directory
4 8 (61.54%) SLA
5 4 (30.77%) MS Exchange
6 3 (23.08%) VPN
6 3 (23.08%) Linux
6 3 (23.08%) SAN
6 3 (23.08%) ITIL
6 3 (23.08%) VMware Infrastructure
6 3 (23.08%) Exchange Server 2007
6 3 (23.08%) IPsec
6 3 (23.08%) VMware
6 3 (23.08%) NAS
6 3 (23.08%) vSphere
6 3 (23.08%) Exchange Server 2010
7 2 (15.38%) CentOS
7 2 (15.38%) Red Hat Enterprise Linux
7 2 (15.38%) Service Management
7 2 (15.38%) Cisco
7 2 (15.38%) SSL
7 2 (15.38%) TCP/IP
8 1 (7.69%) Change Management
8 1 (7.69%) Firewall
8 1 (7.69%) Software Testing

2nd Line Support
Top Related IT Skills in Farnborough by Category

For the 6 months to 30 July 2014, IT jobs across the Farnborough region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (30.77%) MS Exchange
2 3 (23.08%) Exchange Server 2007
2 3 (23.08%) Exchange Server 2010
3 1 (7.69%) Exchange Server 2003
Applications
1 10 (76.92%) MS Excel
Cloud Services
1 1 (7.69%) IaaS
1 1 (7.69%) SaaS
1 1 (7.69%) PaaS
Communications & Networking
1 3 (23.08%) VPN
1 3 (23.08%) SAN
1 3 (23.08%) IPsec
1 3 (23.08%) NAS
2 2 (15.38%) SSL
2 2 (15.38%) TCP/IP
3 1 (7.69%) Firewall
Operating Systems
1 13 (100.00%) Windows
2 9 (69.23%) Windows XP
2 9 (69.23%) Windows Vista
2 9 (69.23%) Windows 2000 Server
3 3 (23.08%) Linux
4 2 (15.38%) CentOS
4 2 (15.38%) Red Hat Enterprise Linux
5 1 (7.69%) Windows 8
5 1 (7.69%) Windows Server 2012
5 1 (7.69%) Windows 7
Processes & Methodologies
1 8 (61.54%) CRM
2 3 (23.08%) ITIL
3 2 (15.38%) Service Management
4 1 (7.69%) Change Management
4 1 (7.69%) Software Testing
Qualifications
1 1 (7.69%) Security Cleared
Quality Assurance & Compliance
1 8 (61.54%) SLA
System Software
1 8 (61.54%) Active Directory
2 3 (23.08%) VMware Infrastructure
2 3 (23.08%) vSphere
3 1 (7.69%) vCloud
Vendors
1 10 (76.92%) Microsoft
2 3 (23.08%) VMware
3 2 (15.38%) Cisco
Farnborough, Hampshire
Zorba Consulting Limited
Salary: From £30,000 to £38,000 per annum + benefits
Posted: 2 days ago