The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the Farnborough region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 29 36 -
Rank change year-on-year
+7 -
Permanent jobs requiring a Help Desk Support 5 2 0
As % of all permanent IT jobs located in Farnborough 2.72% 1.06% -
As % of the Job Titles category 2.75% 1.07% -
Number of salaries quoted 5 2 0
Average salary £27,500 £24,250 -
Average salary % change year-on-year
+13.40% -
UK excluding London average salary £21,500 £21,500 £20,500
% change year-on-year
- +4.87%
Help Desk Support
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Farnborough region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Farnborough
Permanent IT job ads with a match in the
Job Titles category
182 187 211
As % of all permanent IT jobs located in Farnborough 98.91% 98.94% 94.20%
Number of salaries quoted 158 167 190
Average salary £37,500 £40,000 £45,000
Average salary % change year-on-year
-6.25% -11.11%
90% offered a salary of more than £23,500 £25,000 £28,300
10% offered a salary of more than £65,000 £55,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Support
Jobs Demand Trend in Farnborough

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Farnborough region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Farnborough

Help Desk Support
Salary Trend in Farnborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Farnborough region.

Help Desk Support Salary Trend in Farnborough

Help Desk Support
Top 26 Related IT Skills in Farnborough

For the 6 months to 19 December 2014, IT jobs across the Farnborough region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 11 (91.67%) Microsoft
1 11 (91.67%) Windows
1 11 (91.67%) Active Directory
2 10 (83.33%) MS Exchange
2 10 (83.33%) CRM
2 10 (83.33%) MS Excel
2 10 (83.33%) Windows XP
2 10 (83.33%) Windows Vista
2 10 (83.33%) Windows 2000 Server
3 9 (75.00%) SLA
3 9 (75.00%) Exchange Server 2007
3 9 (75.00%) Exchange Server 2010
4 1 (8.33%) Hyper-V
4 1 (8.33%) HTML
4 1 (8.33%) Exchange Server 2003
4 1 (8.33%) Windows 8
4 1 (8.33%) Windows Server 2012
4 1 (8.33%) PowerShell
4 1 (8.33%) Degree
4 1 (8.33%) SC Cleared
4 1 (8.33%) Security Cleared
4 1 (8.33%) MS Office
4 1 (8.33%) Linux
4 1 (8.33%) Remedy
4 1 (8.33%) SQL Server
4 1 (8.33%) ITIL

Help Desk Support
Top Related IT Skills in Farnborough by Category

For the 6 months to 19 December 2014, IT jobs across the Farnborough region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (83.33%) MS Exchange
2 9 (75.00%) Exchange Server 2007
2 9 (75.00%) Exchange Server 2010
3 1 (8.33%) Exchange Server 2003
Applications
1 10 (83.33%) MS Excel
2 1 (8.33%) MS Office
Database & Business Intelligence
1 1 (8.33%) SQL Server
Libraries, Frameworks & Software Standards
1 1 (8.33%) HTML
Operating Systems
1 11 (91.67%) Windows
2 10 (83.33%) Windows XP
2 10 (83.33%) Windows Vista
2 10 (83.33%) Windows 2000 Server
3 1 (8.33%) Windows 8
3 1 (8.33%) Windows Server 2012
3 1 (8.33%) Linux
Processes & Methodologies
1 10 (83.33%) CRM
2 1 (8.33%) ITIL
Programming Languages
1 1 (8.33%) PowerShell
Qualifications
1 1 (8.33%) Degree
1 1 (8.33%) SC Cleared
1 1 (8.33%) Security Cleared
Quality Assurance & Compliance
1 9 (75.00%) SLA
System Software
1 11 (91.67%) Active Directory
2 1 (8.33%) Hyper-V
Vendors
1 11 (91.67%) Microsoft
2 1 (8.33%) Remedy