The first table below looks at the demand for SLA skills in IT jobs advertised for the Farnborough region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category for the Farnborough region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Service Level Agreement (SLA)
Rank 34 38 28
Rank change year-on-year
+4 -10
Permanent jobs citing SLA 4 1 1
As % of all permanent IT jobs located in Farnborough 2.186% 0.450% 0.826%
As % of the Quality Assurance & Compliance category 18.18% 20.00% 16.67%
Number of salaries quoted 4 0 1
Average salary £25,500 - £21,000
UK excluding London average salary £35,000 £35,500 £35,000
% change year-on-year
-1.40% +1.42%
All Quality Assurance & Compliance
Farnborough
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
22 5 6
As % of all permanent IT jobs located in Farnborough 12.02% 2.252% 4.959%
Number of salaries quoted 18 4 6
Average salary £55,000 £37,500 £45,000
Average salary % change year-on-year
+46.66% -16.66%
90% offered a salary of more than £25,000 £35,000 £27,000
10% offered a salary of more than £70,000 £47,850 £70,000
UK excluding London average salary £40,000 £40,000 £41,000
% change year-on-year
- -2.43%
SLA
Hampshire

SLA
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Farnborough region as a proportion of the total demand within the Quality Assurance & Compliance category.

Farnborough SLA Jobs Demand Trend

SLA
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Farnborough region.

Farnborough SLA Salary Trend

SLA
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Farnborough region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 5 (45.45%) ITIL
2 4 (36.36%) Windows
2 4 (36.36%) Active Directory
3 3 (27.27%) CRM
3 3 (27.27%) Windows XP
3 3 (27.27%) Microsoft
3 3 (27.27%) Windows Vista
3 3 (27.27%) Windows 2000 Server
4 2 (18.18%) Network Security
4 2 (18.18%) PABX
4 2 (18.18%) Degree
4 2 (18.18%) Mitel
4 2 (18.18%) Disaster Recovery
4 2 (18.18%) Ethernet
4 2 (18.18%) TCP/IP
4 2 (18.18%) Cisco
4 2 (18.18%) SOA
4 2 (18.18%) Telecoms
4 2 (18.18%) MBA
4 2 (18.18%) Avaya
4 2 (18.18%) Project Management
4 2 (18.18%) Windows Server 2012
5 1 (9.091%) Websense
5 1 (9.091%) Juniper
5 1 (9.091%) Windows Server 2003
5 1 (9.091%) Symantec
5 1 (9.091%) McAfee
5 1 (9.091%) PBX
5 1 (9.091%) VoIP
5 1 (9.091%) WAN

SLA
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Farnborough region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 1 (9.091%) IIS
1 1 (9.091%) MS Exchange
1 1 (9.091%) Exchange Server 2007
1 1 (9.091%) Exchange Server 2010
Applications
1 1 (9.091%) MS Excel
Communications & Networking
1 2 (18.18%) Ethernet
1 2 (18.18%) TCP/IP
1 2 (18.18%) Network Security
1 2 (18.18%) PABX
2 1 (9.091%) DNS
2 1 (9.091%) Firewall
2 1 (9.091%) HTTP
2 1 (9.091%) PBX
2 1 (9.091%) VoIP
2 1 (9.091%) WAN
2 1 (9.091%) DHCP
General
1 2 (18.18%) Telecoms
Job Titles
1 3 (27.27%) Technical Support
1 3 (27.27%) Support Engineer
1 3 (27.27%) 2nd Line Support
2 2 (18.18%) Support Specialist
2 2 (18.18%) Network Engineer
2 2 (18.18%) Network Support Engineer
2 2 (18.18%) Infrastructure Manager
2 2 (18.18%) Network Support
2 2 (18.18%) Voice Specialist
2 2 (18.18%) IT Infrastructure Manager
3 1 (9.091%) Analyst
3 1 (9.091%) 2nd Line Support Analyst
3 1 (9.091%) 3rd Line Support Engineer
3 1 (9.091%) Support Manager
3 1 (9.091%) Technical Services Manager
3 1 (9.091%) Technical Manager
3 1 (9.091%) Help Desk Support Analyst
3 1 (9.091%) Technical Support Manager
3 1 (9.091%) Support Analyst
3 1 (9.091%) Help Desk Analyst
Operating Systems
1 4 (36.36%) Windows
2 3 (27.27%) Windows XP
2 3 (27.27%) Windows Vista
2 3 (27.27%) Windows 2000 Server
3 2 (18.18%) Windows Server 2012
4 1 (9.091%) Windows Server 2008
4 1 (9.091%) Windows Server 2003
Processes & Methodologies
1 5 (45.45%) ITIL
2 3 (27.27%) CRM
3 2 (18.18%) SOA
3 2 (18.18%) Project Management
3 2 (18.18%) Disaster Recovery
4 1 (9.091%) Load Balancing
4 1 (9.091%) Time Management
4 1 (9.091%) Network Management
4 1 (9.091%) WAN Optimisation
4 1 (9.091%) PRINCE2
Qualifications
1 2 (18.18%) MBA
1 2 (18.18%) Degree
2 1 (9.091%) SC Cleared
2 1 (9.091%) DV Cleared
2 1 (9.091%) Security Cleared
System Software
1 4 (36.36%) Active Directory
2 1 (9.091%) Hyper-V
Vendors
1 3 (27.27%) Microsoft
2 2 (18.18%) Avaya
2 2 (18.18%) Mitel
2 2 (18.18%) Cisco
3 1 (9.091%) Blue Coat
3 1 (9.091%) SonicWALL
3 1 (9.091%) Riverbed
3 1 (9.091%) SolarWinds
3 1 (9.091%) F5
3 1 (9.091%) Juniper
3 1 (9.091%) Symantec
3 1 (9.091%) McAfee
3 1 (9.091%) Websense